Note. We recommend to always disconnect your camera/encoder from VMS or other system during the upgrade process. Download the latest version firmware
Select device with right mouse click and select “Connect”
Check if the status column shows “Online”
When not, click again with the right mouse button on the device and select “Edit selected device” and enter the credentials and try to connect again
Update starts automatically and takes few minutes.
With PTZ models this can take up to 15 minutes, do not interrupt this process.
Multiple selection of same type camera/encoder is possible when using “Ctrl” button.
We advise not to upgrade more than 10 devices at the same time