Hik-Connect Hikvision Unbind Device from Its Original Account - NVR IPCAMERA SECURITY
FAQ Guide How To

Hik-Connect Hikvision Unbind Device from Its Original Account

Hik-Connect Hikvision Unbind Device from Its Original Account
Hik-Connect Hikvision Unbind Device from Its Original Account

Hik-Connect Unbind Device from Its Original Account

When adding a device by scanning or Hik-Connect domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account.

Make sure the device and the phone running the Mobile are in the same local area network.

  1. Add the device by scanning QR code or Hik-Connect domain.

    See Add a Device by Scanning Device QR Code or Add a Device by Hik-Connect Domain for details.

  2. On the Result page, tap Unbind Device to start unbind the device from its account.
  3. Optional: If the network exception occurs, perform the following operations.
    • Tap Connect to Wi-Fi to connect the phone to the Wi-Fi network and make sure the device is in the same local area network with the phone.
    • Tap Or you can unbind the device from its account in local GUI to unbind the device via local GUI.

    Note:

    Unbinding the device via local GUI should be supported by the device.

  4. On the Unbind Device page, enter the device and the displayed on the image.
  5. Tap Finish.

Hik-Connect Hikvision Unbind Device from Its Original Account

Read Next : Hikvision Hik-Connect complete setup guide

Add a Device by Scanning Device QR Code

You can add the device by scanning the device's QR code.

Note:

If adding an device, you should activate the device and set the device network information via other clients (e.g.,  client software) before adding it to this client.

 

  1. On the device list page, tap  > Scan QR Code to enter the Scan QR Code page.
  2. Scan the QR code.
    • Scan the device QR code by aligning the QR Code with the scanning frame.

      Note:

      • Usually, the QR code is printed on the label, which is on the back cover of the device.

      • Tap  to enable the flashlight if the scanning environment is too dark.

    • If there are device QR codes in photo album of the phone, tap  to extract QR code from local album.

  3. Optional: Perform the following operations if the following situations occur.
  4. Tap Add on the Result page.
  5. Enter the device verification code.

    The device will be added successfully.

    Note:

    • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.

    • For details about enabling Hik-Connect service, see Enable Hik-Connect Service for Device.

  6. Optional: Tap Configure DDNS to configure DDNS.

    Note:

    • See Set DDNS for details.

    • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported and the streaming speed will be faster than streaming via Hik-Connect service.

    • If you skip this step, the device will be accessed via Hik-Connect service.

  7. Tap Finish.
  8. Optional: Delete the device.
    • On the device list, if the list is in list mode, swipe the device name to the left and tap  > Delete Device.

    • On the device list, if the list is in thumbnail mode, tap the device name or tap , and then tap Delete Device.

Add a Device by Hik-Connect Domain

For devices which support Hik-Connect service (a cloud service provided by Hikvision), you can add them manually by Hik-Connect domain.

  • Make sure the device is powered on.

  • If adding access control device, you should activate the device and set the device network information via other clients (e.g., iVMS-4200 client software) before adding it to this client.

  1. On the device list page, tap  > Manual Adding to enter the Add Device page.
  2. Select Hik-Connect Domain as the adding type.
  3. Enter the device serial No. manually.

    Note:

    • By default, the device serial No. is on the device label.

    • For the devices, when entering the serial No. of the indoor station, the corresponding will also be added to the automatically.

    • An indoor station can be linked to multiple door stations.

  4. Tap  to search the device.

    Note:

  5. Tap Add on the Result page.
  6. Enter the device verification code.

    The device will be added successfully.

    Note:

    • The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.

    • For details about enabling Hik-Connect service, see Enable Hik-Connect Service for Device.

  7. Optional: Tap Configure DDNS to configure DDNS.

    Note:

    • See Set DDNS for details.

    • After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported, and the streaming speed will be faster than streaming via Hik-Connect service.

    • If you skip this step, the device will be accessed via Hik-Connect service.

  8. Tap Finish.
  9. Optional: Delete the device.
    • On the device list, if the list is in list mode, swipe the device name to the left and tap  > Delete Device.

    • On the device list, if the list is in thumbnail mode, tap the device name or tap , and then tap Delete Device.

Hik-Connect Hikvision Unbind Device from Its Original Account
Hik-Connect Hikvision Unbind Device from Its Original Account

Video

About the author

M.Salih ASLAN

Hello, I live in Salih Turkey. I serve in dvr, nvr, security and surveillance industry. Write to me for any comments and suggestions ..

Add Comment

Click here to post a comment