Error message: "The stream is encrypted. Please go to the Local Configuration interface to set the Encryption Key and restart live view." Seen a
Navigate to Configuration –> Advanced Settings –> and set the encryption key (verification code).
i.e. the Verification code that you entered here:
You will need to enter the code / key here:
You then need to disable encrypted streaming on the recorder itself.
This can only be done (enabled/disabled) via a monitor directly connected to your NVR.
You will need to navigate to Configuration –> Network –> Access Platform and un-tick “Enable Stream Encryption”.
You should now be able to see the “live view” in your web browser.