InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

Once you have the NAS setup you can come back to this post and follow the steps below:
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Step 1: Login to your Synology NAS via a browser​

Step 2: Click the Package Center icon​

Step 3: Search for and install the Surveillance Station software (it should be on the home page of the package center, if not you can use the search bar to find it)​

Step 4: Click the Synology main menu at the top left of your screen and open the newly installed Surveillance Station software​

Step 5: Click the IP Camera icon​

Step 6: Click the add button when the new window open and then click add camera from the drop-down​

Step 7: Select Quick Setup and then click the next button​

Step 8: Enter the camera details manually or click the Search icon next the IP Address box​

Step 9: Check both the Synology Supported Cameras and ONVIF lists (some camera models are not directly supported by Synology, but as long as the camera is ONVIF compliant you should be able to add it to the Surveillance Station software)​

Step 10: Select the camera you want to add from one of the lists and click OK​

Step 11: Check that all the camera details are filled in, including the cameras username & password (also give the camera a unique name to help you identify it from other cameras)​

Step 12: Click the Test Connection button and if the test is successful you’ll get a green tick and a live shot from the camera, you can then click Finish and the camera will be added to your Synology NAS​

If the test is not successful you will have to go back and check the camera’s settings are correct, the most common problem is that the camera has an IP address that is not on your network, after you have followed our instructions from a previous video on how to change the IP address you should get a successful connection and be able to add the camera.

How To Install Synology Surveillance Station

Read Also : Dahua NVR Troubleshoot All Series

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If you need more help with installing Surveillance Station and adding an IP Camera to your Synology NAS you can watch this video:

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Synology NVRs and VisualStation​

NVR1218, DVA1622, DVA3221, VS360HD

NVR’s (Network Video Recorders) are a neccessary part of any security setup.
They work to store, playback and support the live feed of security footage from connected IP Cameras, and with Synology, can offer even more.

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Offering a range of Network Video Recording solutions, from their energy efficient NVR1218, and compact VS360HD, to their deep learning, AI powered DVA series, Synology’s selection of NVRs were designed to appeal to a range of different users and applications.
At Use-IP you can now choose from these four Synology NVRs and decide which is best suited for your needs.
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NVR1218​

The Synology NVR1218 is a 2-Bay (Reaching a max. of 7 bays, with an Expansion unit) Network Video Recorder, able to support a max. of 12 IP camera channels.
Its design is also fit for a PC-less experiance (only needing to be connected to a monitor) and can be accessed remotely, via Synology’s Surveillance Station, or, DS cam mobile application (allowing for Live view, playback, adjustments, and notifications, on a mobile device).

Key Features:
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Deep Learning NVR (DVA) Series​

The Deep Learning NVR Series combines the Management features of Synology’s Surveillnace Station, with Advanced Analytics, designed to fit deployments of all sizes.
Intelligent Analytics – Included in DVA NVRs to strengthen on-premises security, offering deep learning algorithms and detection profiles
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Users can choose between the more compact design of the DVA1622, or the larger storage of the DVA3221, the key features of which are both listed below.
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DVA1622

DVA3221​

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The DVA Series NVRs also come equipped with the use of Dynamic Maps, allowing for improved situational awareness, and to help users to determine camera/event locations, and provide instant access to video feeds for more efficient site monitoring. This also includes the features listed below:​

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VisualStation

VS360HD
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Synology’s VisualStation offers a PC-less, live view and playback solution, for your surveillance footage, with the ability to work in mobile environments.
Designed to work as a companion system, the VisualStation also offers an ultra-compact design, and features Synology SurveillanceStation live view and management tools. It is a perfect alternative for a Video recording solution, for users facing budget or space constraints.

Key Features:
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How It Works:
Plug in an Ethernet cable, connect the VisualStation to a LCD-monitor or TV, log into the Synology SurveillanceStation – and its all set up, for quick and easy use.
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The VS360HD is also equipped for use in harsh and mobile environments. With a design free from mechanical moving parts, the VisualStation is more resistant against vibration and hardware failure, than other Network Video Recording solutions.
Its design also features a solid outer case, built to keep it running in industrial temperature ranges (-20°c ~ 50°c)
This is what makes the Synology VisualStation both a cost effective, and reliable system, for any user.

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Synology NAS/SAN Systems​

Synology’s Data Storage/Management Systems come in a range of styles and sizes, each designed to fit different user needs. Being able to appeal to a range of users and suitable for numerous applications, Synology’s NAS/SAN Systems are an ideal addition to any personal data management, business data management, or security setup.
Choose from Synology’s range of NAS types; RackStations, DiskStations, FlashStations, and more.​

What is a NAS?​

NAS = Network Attatched Storage.
A NAS is a device that provides users with a networked location to store their data, and are designed to be equipped for use at home or for businesses (or other applications).
But a Synology NAS has even more to offer, as they are designed to offer private cloud storage, backup systems, and secure file sharing.
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Benefits For Home Use

The DiskStation Manager 7.0​

The DiskStation Manager is the operating system for Synology NAS systems, it was designed with focus on reliability and impressive performance, and offers users a wide range of data management features.​

Users can also feel secure when using their Synology NAS, as the DiskStation Manager offers Secure Sign-in, with app-based login approval, hardware security keys, and 2-factor authentication options. Keep your data, and your data management, as secure as possible.

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Data Backup Solutions​

With the DiskStation Manager as its operating system, a Synology NAS will also offer users a selection of effective and reliable backup solutions, which include:
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Active Backup for Business
Expands user data protection with agent-based Linux backup, possible for five major distributions, and AES-256 encryption.

Active Backup for Microsoft 365 / Google Workspace
Maintain offsite copies and restart backup tasks in a different location.

Hyper Backup
Protect data with backup support for DSM settings and 12 additional software packages.

Synology C2
Synology’s Cloud Storage Solution
Back-up NAS data to the cloud (with Hyper backup), and, sync requested data between C2 storage and branch offices (with Hybrid share)
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Synology NAS Systems also include the Btrfs File System, that allows for even more backup solutions, so users can keep their data as secure as possible (keeping data safe even in the event of data corruption or system failure). These Solutions include:
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Synology’s NAS Lineup
Now Avaliable at Use-IP​

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RackStations​

A selection of Rackmount style NAS Systems.
Synology RackStations offer impressive performance and large storage space, all in a rackmount design.
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XS+/XS Series – RS4021xs+, RS3621xs+, RS3621RPxs, RS1619xs+
+ Series – RS422+, RS820+, RS820RP+, RS1221+, RS1221RP+, RS2421+, RS2421RP+, RS2821RP+
Value Series – RS819
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DiskStations​

A style of NAS perfect for a Desktop application.
Synology DiskStations range from being compact storage solutions for Business environments, to being an ideal starting point for Home users.
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XS+/XS Series – DS3622xs+, DS1621xs+
+ Series – DS220+, DS420+, DS620slim, DS720+, DS920+, DS1522+, DS1621+, DS1821+, DS2422+
j Series – DS220j
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FlashStations​

Synology’s FS Series, with an All Flash Array, Rackmount design.
Synology FlashStations offer uncomromising performance, and solid-state drives. Perfect for more demanding applications, and to accelerate Business operations.
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FS Series – FS6400, FS3600, FS3400, FS2500

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SA, HD, and, UC Series​

All in a Rackmount style, these NAS systems appeal to a range of storage requirements.​

SA Series – Offers a Scalable storage solution (ideal for enterprises) with high-performance and capacity requirements. – SA3600, SA3400, SA3200D
HD Series – Offers a High-density SAS Storage server, designed for Rapid data scaling, optimizing operational efficiency, and IT infrastructure.- HD6500
UC Series – Offers a dependable high-avaliability SAN Storage solution, fit for iSCSI and FC environments. – UC3200

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Expansion Units​

Synology NAS/SAN Systems can also be expanded, with compatible Synology Expansion Units.
Increase your storage space by adding additional drive bays, using a range of Expansion Unit models, also avaliable at Use-IP

FX2421 – Expansion for FS6400, FS3600, and, FS3400
RX6022sas – Expansion for HD6500
RXD1219sas – Expansion for SA3200D and UC3200
DX1222 – Expansion for DS3622xs+ and DS2422+
RX1222sas – Expansion for SA3600 and SA3400

<p>The post How To Install Synology Surveillance Station first appeared on NVR IPCAMERA SECURITY.</p>

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This tutorial applies to NVR Face Recognition ai systems

How to Install xmeye poe nvr systems

1.Power on the NVR with the 48Vor 52V power adapter.

2.Connect your NVR to the router.

3.Connect the NVR to a monitor via VGA or HDMI cables.

4. Connect the PoE Cameras to the NVR with the PoE Ethernet cables.

5.Switch on the NVR and turn on the monitor.

6.lf your monitor doesn’t have a speaker, you can connect a speaker to the 3.5mm “AUDIO OUT” port to get sound from the recorded video.

XMEYE NVR Face Recognition guide

Read Also : Camius Devices FAQs and How-Tos

Getting Started Settings

At your first login to the system, there will be a quick guide to help you set up the basic information of your NVR.

Time Setup

Please adjust the time and date to be the same as your local.

Network

On this page you could see the network information about your system. Click “Next” to continue.

Install XMeye App

Scan QR code of the App to download the app.After the app downloaded, please create your own profile account on the app. And then scan the QR code of the serial number of the NVR to add it into the app. Please ensure the NVR is online before you watch videos of it on the App.

CameralChannel Setting

Before installing your cameras to the final position, please check and adjust the position and the angle of the cameras.

Display

Adjust the display settings of the monitor images

General Setting

In the General Settings, you can change the language, the action when the storage is full and the auto logout intervals if you want to get a better protection of your NVR.

Record Configuration

In the Record Configuration, you can set up the record mode for each channel to save space of the HDD and only record the important videos. 

Channel: The channel which you want to do settings of record configuration.

Length: The standard length of each video segment.

Mode:The way you want to record videos. 

1.Schedule:The selected channel will only record during the chosen time period.

2.Manual: The selected channel will record 24/7.

3.Stop:The selected channel will not record any video.

*Notice: If you would like to set the recording mode to “Alarm”, please make sure that you have enabled the alarm function of the corresponding channel.

Alarm settings

lntelligentAlert

The Al smart security camera system supports intelligent alerts.such as human detection and face detection. In order to adjust the related settings, please enter “Intelligent Alert “in “Alarm” menu.

Channel:Choose the camera which you want to do alert settings. 

Enable:When you tick off it , the camera will not detect any movements. 

Human Detect:The camera will detect human activities by recognizing humanoid body shape.

Face Detection:The camera will detect human face when this is ticked. 

Record: When this option is ticked on, the camera will record a video segment when human detected. 

Mobile Reported: When it is ticked on, the camera will send alert notifications to your mobile app when it detects movements or human activities.

Alarm Sound: When it is ticked on, the camera will sound a voice alarm when it detects movements or human activities.

Sensitivity:Adjust the detection sensitivity of the camera. 

Rule:Set advanced detection rules like safe zone or line cross alarm. 

*Notice: If the “Enable” option is on and the “Human Detect” is off, the camera will detect all movements, including pets, vehicles, plants, trees, etc. Therefore, we recommend you to active “Human Detect” to reduce false alerts. It shows that “Human Detect” function can reduce 98%-99% of the false alerts.

Advanced Settings of Human Detection

Period: The time period of the detection. 

MD Interval: The interval between 2 human motion movements alerts. 

PostRec: To adjust the length of the video after the camera detects abnormal movements.

Tour: Not applicable. 

Snapshot: When it is ticked on, the camera will take snapshots when it detects abnormal movements. 

Send Email: When it is ticked on, the camera will send alerts to your e-mail address. 

Buzzer: When it is ticked on, the NVR will make beeps alarm after the camera detects abnormal movements. 

Write Log: When it is ticked on, the NVR will note down the alarm record. You can
review the records by following this path: Right-Click Menu > Main Menu > Advanced > LOG. 

FTP Upload:Not Applicable. 

Voice Prompts:To choose the different alarm sounds for the voice prompts. 

Advanced Settings of Face Detection

Period: To Set the time period of detection. 

MD Interval: The interval between 2 alerts.

PostRec: To adjust the length of the video after the camera detects abnormal movements.

Tour: Not applicable.

Snapshot: When this option is on, the camera will take snapshots when it detects abnormal movements.

Send Email: When this option is on, the camera will send alerts to your e-mail address.

Buzzer: When this option is on, the NVR to sound alarm when the camera detects abnormal movements. 

Write Log: When this option is on, the NVR will note down the alarm record. You can review the records by following this path: Right-Click Menu > Main Menu > Advanced> LOG. 

FTP Upload: Not Applicable. 

On screen of the monitor with live video , you can view the human faces detected by the cameras. You can easily and quickly get whether the persons detected by the camera are your friends or an intruder. If it is an intruder, the face detection function can help take some actions as soon as possible to protect your safety and property. Please follow the path below to enable the “Face Detection”.

Right-Click Menu > Face Detection

When the cameras detect human faces, the NVR will show you these faces on the right side of the screen like the image above.

How to Set Up Your Email to Receive Alert Notifications

Please follow the paths below to set up the email which you want to get alerts from the security camera system.

Right-Click Menu > Main Menu > Network > Net Service > EMAIL (Please OUBLE CLICK on “EMAIL” to enter the setting interface)

Please enter the required information of your emails in the “User Name” “Sender” and “Receiver”.
If you want to receive the alert notifications with an email different from sender email address, you can input a different email in the “Receiver”.
In the “Password”, you need a 16 digits App password. Let’s take “Gmail “as an example to show you how to get this password.

*Notice: Each e-mail service provider has its own SMTP server, port and encryption. You can find these information easily on Google. In this manual, we will show you these information of several common used e-mail service. camera is lost connection.

Gmail SMTP: smtp-relay.gmail.com Port: 25, 465 or 587

Encryption: SSL or TLS

Hotmail SMTP: smtp.live.com Port: 25 or 465

Encryption: SSL or TLS

Outlook SMTP: smtp.office365.com Port: 587
Encryption: TLS

Yahoo SMTP: smtp.mail.yahoo.com Port:465
Encryption: SSL or TLS

iCloud SMTP: smtp.mail.me.com Port: 587
Encryption: SSL or TLS

How To Get 16-Digit App Password

Enable IMAP access of your e-mail.

Log into your Google account. In “Security” section, find “Signing in to Google”.

If the “2-Step Verification” is off, please enable it.

Enter ”App passwords”. Select the app and device for which you want to generate the app password, or you can name your own app and device, then click “GENERATE”.

You will get a 16 digits password, this is the password you need to use later to set up your e-mail notice in NVR system.

* Notice: You are not able to review the password after you click “DONE” so please note it down or leave this page open.

Rule – Safe Zone & Line Cross Alarm

We can set up a safe zone for our camera.

The camera will only detect or sound alarm when there’s abnormal activities in the safe zone. Click on the “Set” button next to “Rule”.

Choose the safe zone shape which you would like to use. In this user manual, we use rectangle as example.

Choose the safe zone shape which you would like to use. In this user manual, we use rectangle as example.

We can also choose other size such as circle to protect our valuable objects.

When we choose “Tripwire” in stead of “Intrusion”, there will be a line on the screen and the camera will only detect or sound alarm when people cross this line.

Abnormality

In this part, we can set the alarm for other events.

In the “Event Type”, there are several options:

You can also choose different notification type:

Traditional Alarm

In this part, we can set the alarm for other events.

In this part, we can adjust the settings for other alarm types.

Video Blind: The camera is covered and blinded. 

Video Loss: The camera loses connection with the NVR.

Alarm Input: The alarm input from the cameras.

Intelligent: Not Applicable. 

Video Blind

Channel: Choose the right channel of which you would like to adjust the settings. 

Enable: The master switch of the video blind alarm. 

Sensitivity: Change the sensitivity level of the video blind alarm. 

Period: Set up the time period during which you would like the video blind alarm to function.

Record Channel: Set up the channels which you would like them to record videos after the video blind alarm is triggered.

*e.g. You have set channel 1 and channel 2 to record videos in “video blind” interface. One day, a burglar walks to your front door and your channel 1 camera sounds an alarm. The burglar covers the camera with his jacket and run to your driveway, where your channel 2 camera is installed. When the video blind alarm is triggered by channel 1, because you have set channel 2 to record videos too, so the channel 2 camera will also record videos and you will have videos with multiple angles of this burglar. These evidence will help police officers to catch this criminal.

Tour:Not applicable. 

Snapshot:Set up the channels which you would like them to take snapshots after the video blind alarm is triggered. 

PostRec: The length of the video blind alarm video. 

Send Email: If this option is on, the NVR will send alert notification to your e-mail address when the video blind alarm is triggered. 

Buzzer: If this option is on, the NVR will sound alarm when the video blind alarm is triggered. 

Write Log: If this option is on, the NVR will note down the alarm record. You can review the records by following this path: Right-Click Menu> Main Menu > Advanced > LOG

FTP Upload: If this option is on, the NVR will sound alarm when the video blind alarm is triggered.

Mobile Reported: If this option is on, the NVR will send alert notification to the App when the video blind alarm is triggered. 

Video Loss

Channel:Choose the right channel of which you would like to adjust the settings. 

Enable:The master switch of the video loss alarm. 

Period: Set up the time period during which you would like the video loss alarm to function.

Record Channel: Set up the channels which you would like them to record videos after the video loss alarm is triggered. 

Tour:Not applicable. 

Snapshot: Set up the channels which you would like them to take snapshots after the video loss alarm is triggered. 

PostRec: The length of the video loss alarm video. 

Send Email: If this option is on, the NVR will send alert notification to your e-mail address when the video loss alarm is triggered. 

Buzzer:If this option is on, the NVR will sound alarm when the video loss alarm is triggered. 

Write Log: If this option is on, the NVR will note down the alarm record. You can review the records by following this path: Right-Click Menu> Main Menu > Advanced > LOG

FTP Upload: Not applicable. 

Mobile Reported: If this option is on, the NVR will send alert notification to the App when the video loss alarm is triggered. 

Alarm Input

Type: Not applicable. 

Alarmln: The source of the input alarm. 

Enable: The master switch of the alarm input alert. 

Period: Set up the time period during which you would like the alarm input alert to function.

MD Interval: The interval time of each alarm. 

Record Channel: Set up the channels which you would like them to record videos after the alarm input alert is triggered. 

Tour: Not applicable. 

Snapshot:Set up the channels which you would like them to take snapshots after the alarm input alert is triggered. 

PostRec: The length of the alarm input alert video. 

Send Email: If this option is on, the NVR will send notification to your e-mail address when the alarm input alert is triggered. 

Buzzer: If this option is on, the NVR will sound alarm when the alarm input alert is triggered. 

Write Log: If this option is on, the NVR will note down the alarm record. You can review the records by following this path: Right-Click Menu> Main Menu > Advanced > LOG

FTP Upload: Not applicable.

Mobile Reported: If this option is on, the NVR will send notification to the App when the alarm input alert is triggered. 

Snapshot Configuration

In “Snapshot Configuration”, we can set our cameras to take snapshots.

Cycle Capture

When we choose “Cycle Capture”, the camera will take snapshots periodically. For example, the default snapshot period is 64 seconds, it means the camera will automatically take snapshot every 64 seconds.

EMAIL: When this option is on, the NVR will send the snapshots captured by the cameras to your e-mail address. 

FTP: Not applicable. 

Storage: When this option is on, the NVR will store the snapshots captured by the cameras in the HDD. 

Timing Capture

When we choose”Timing Capture”, the camera will take snapshots at the time that we set.

Playback

In this part, we can review the video records taken by the cameras.

There are 6 different playback modes:

Common Playback: You can review all the video records.

Common Playback: You can review all the video records.

*e.g.:
On May 1st, you only have your channel 1 recording videos;
On May 2nd, You have your channel 1 and your channel 2 recording videos;
In “Common Playback”, you will see that there are records on May 1st and on May 2nd;

Dayparting: You can review the video records of the chosen channels during the selected period.

Smart Express: The selected alarm type videos will play at normal speed. The remaining videos will speed up to save your time. 

Smart Search: You can review the video playback of the selected alarm type within the selected time period. 

Face Search: You can review the video playback of detected human faces in the selected time period. 

<p>The post XMEYE NVR Face Recognition guide first appeared on NVR IPCAMERA SECURITY.</p>

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Hikvision is one of the world’s largest video surveillance manufacturers and a leading brand in the video surveillance industry. Their top-of-the-line IoT solutions and video security systems set them apart from other DVR brands.

However, since all recorded videos get stored on the DVR’s hard drive, they might get accidentally deleted or lost. Losing CCTV footage can have potentially disastrous consequences if there’s some important information on the deleted or corrupted videos.

But don’t start worrying just yet. If you find yourself in such a situation, go through our detailed guide on how to recover deleted videos from the Hikvision CCTV system or DVR without any complications.

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Can You Recover Deleted Hikvision DVR Recordings?

Yes, using data recovery software, you can restore deleted Hikvision CCTV footage from different data storages like a hard drive, SSD, or Hikvision SD cards.

There are several available methods to assist users with recovering deleted videos. But before we dive into recovering corrupted or deleted videos from Hikvision CCTV systems, we must understand the various possible reasons for data loss and the corresponding solutions for data recovery.

To avoid significant data loss from the DVR due to unforeseen issues, make sure that you back up video recordings periodically.

How to Recover Permanently Deleted Hikvision DVR CCTV Footage

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Before we look at ways to repair corrupted Hikvision DVR data storage, let’s go through what you can do to recover your data beforehand. Some methods used to perform hard drive data recovery can result in the deletion of your existing data. Thus, you must first retrieve your lost Hikvision DVR recordings.

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Perhaps the best way to restore deleted Hikvision CCTV footage is to use trustworthy video recovery software. While several data recovery tools are available on the market, Disk Drill is one of the best data recovery apps.

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Disk Drill is a trustworthy DVR data recovery software with an impressive track record for successful recoveries, and it supports over 300 file types. While Disk Drill can retrieve deleted or lost video files in the MP4 format supported by Hikvision surveillance videos, it also supports other video formats such as AVI, FLV (Flash video), M4V (iTunes video), MPG (MPEG video), WMV (Windows Media Video). Moreover, the software is available on all major file systems – Windows, Mac, and Linux.

Disk Drill also comes packed with advanced features like S.M.A.R.T. disk Monitoring (hard drive health checks) and byte-to-byte level backups that can be useful in retrieving data from corrupt hard drives. Here’s a detailed guide on how to recover deleted or corrupted videos from Hikvision CCTV using Disk Drill:

1.Before you begin the recovery process, unmount the Hikvision DVR hard drive.

2.Download and Install Disk Drill.

3.Connect the unmounted hard drive to your computer or PC directly or via an adapter.

4.Launch Disk Drill on your computer. Now, select the hard drive from the list of devices your computer can access. While Disk Drill selects the All Recovery Methods option by default, you also choose from other recovery methods – Quick Scan or Deep Scan.

5.Click Search for Lost Data. Disk Drill’s advanced algorithm will scan through data storage for your deleted Hikvision CCTV recordings. The software also allows you to pause, save or resume the scan whenever you want.

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6.Once the scan is complete, you can filter through the results. Now, click Review Found Files. Disk Drill allows you to preview the files you want to get back and even recover up to 500 MB of data for free!

7.Once you’ve selected the videos you wish to restore from the Hikvision DVR hard drive, click the Recover button.

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You can also use the filter option to quickly locate your CCTV recordings. For instance, key in “mp4” into the top right hand corner field box and hit Enter.

8.Type in the recovery location and ensure you’re restoring your files to a different device from which you’ve just recovered data. Finally, click Ok.

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You can also use these steps to recover deleted or lost videos from other devices, such as video cameras or deleted dash cam footage. To learn more about Disk Drill and all its premium features, you can go through our comprehensive Disk Drill review.

How to Fix Corrupted Hikvision DVR Data Storage

After successfully retrieving lost Hikvision DVR recordings, you can attempt to fix corrupted Hikvision DVR data storage. Follow our step-by-step guide to repair the hard drive without any hassles.

Method 1. Repair Partition Using TestDisk

TestDisk is a powerful, open-source data recovery tool primarily designed to recover lost partitions, fix partition tables and rebuild the boot sector. It’s available for free and can run on all major operating systems. Once you’ve recovered your deleted videos, you can attempt to repair the corrupted Hikvision DVR hard drive using TestDisk.

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Interesting Read: How To Face Detection &#8211; Face Recognition

Here’s how you can repair partition using TestDisk:

1.Download and unzip the TestDisk folder. In our case, the folder was named “testdisk-7.1.win”.

2.Right-click testdisk_win and click Run as administrator.

3.Use the arrow keys to select the No Log option, then hit Enter. You can also click Create to create a log if you like, append info to an existing one, or not create one at all.

4.Now, select the Hikvision DVR hard drive and press Enter.

5.Select the partition table type. For Windows users, select Intel. Now, press Enter.

6.Next, select the Analyse option and hit Enter. On the next screen, click Quick Search to begin the partition recovery process.

7.After the scan is complete, the missing partition will appear on the screen. Select the partition you wish to recover and follow the prompts on the screen. Move to the Write option and press Enter.

8.Press Y to write the partition table and press Enter again.

To know more about the pros and cons of using TestDisk to recover data and partition recovery, look at our in-depth TestDisk review.

Method 2. Scan Your Drive Using CMD (chkdsk)

The CheckDisk utility (chkdsk) is an in-built command in Windows that can scan and resolve any problems it discovers on your hard drive. If bad sectors or errors on your Hikvision DVR disk have caused data to be deleted or overwritten, they can be repaired using the CMD prompt.

Here’s how you can scan and fix the DVR hard drive with the CheckDisk utility:

1.Go to the Start menu and type in cmd. Now, select the Run as administrator option.

2.Once the Command Prompt window opens, run the following command: chkdsk F: /r (Remember to replace F with the drive letter assigned to your hard drive).

👀

Here, we’ve used the /r parameter. It fixes any errors on the disk and searches for bad sectors.

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FAQs

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How to recover overwritten CCTV footage from Hikvision DVR?

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Here’s how you can recover overwritten CCTV footage from Hikvision DVR:

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What is the best DVR data recovery software?

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While several data recovery tools are available on the market, Disk Drill is the best DVR data recovery software. It supports the MP4 format supported by Hikvision CCTV footage and other video formats such as AVI, FLV (Flash video), M4V (iTunes video), MPG (MPEG video), WMV (Windows Media Video). Moreover, the software is available on all major file systems – Windows, Mac, and Linux.

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Can you recover deleted CCTV footage for free?

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There are certain data recovery software that offer free recovery. For instance, Disk Drill allows you to recover up to 500 MB of CCTV footage for free. If you need to recover more data, check out software like PhotoRec and Recuva

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Does CCTV footage get deleted automatically?

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It depends on the DVR settings and the capacity of your hard drive. In some cases, old CCTV footage may be deleted periodically, i.e., after a month or a week. In other instances, CCTV recordings may get deleted or overwritten due to a lack of space.

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Conclusion

The videos and recordings from CCTV surveillance systems often hold essential security information. The methods outlined in this article should answer all your questions on recovering lost or deleted CCTV footage from Hikvision DVR hard drive.

You can use these techniques to retrieve surveillance videos from any Hikvision CCTV camera model and even repair the corrupted DVR hard drive for future use.

<p>The post How to Recover Deleted CCTV Footage From Hikvision DVR first appeared on NVR IPCAMERA SECURITY.</p>

The Avigilon AI NVR is a network security appliance that provides all of the functionality of an Avigilon Network Video Recorder with:

System Recommendations

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Uninterruptible Power Supply

Use an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment during the time it takes for a standby generator to be started and synchronized.

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Camera Frame Rate

The AI NVR can provide analytics for non-analytics cameras. For optimal analytics performance, the source camera should stream a minimum of 10 frames per second (fps).

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NOTE

It is acceptable to use frame rates lower than 10 fps for LPR analytics.

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Web Browser

Basic administration settings for the AI NVR are managed through its Server Management page, which can be accessed from the ACC Client application or a web browser on a network workstation connected to the AI NVR

Supported web browsers for Windows®, Mac or mobile devices include:

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NOTE

Your web browser must be configured to accept cookies or the Server Management page will not function correctly.

It is recommended to use the latest version of any supported web browser.

Networking

When locating where to install the AI NVR in a multi-server deployment, consider the following items:

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Passwords

The first time you start the AI NVR you must create new administrator passwords for both:

Without these passwords the AI NVR can only be brought back into service by resetting it to its default state as it was when first delivered — all recorded data, updates made to the ACC Server software, and all configuration settings are lost and cannot be restored.

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Certificate Management

By default, the AI NVR is configured with a self-signed certificate, which generates a connection warning in the web browser. Organizations that deploy their own PKI can use the Certificates pane of the Server Management page to manage certificates on the device. For more information, see Manage Certificates on page 36.

Package Contents

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Ensure the package contains the following hardware:

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NOTE

North American AI NVR Premium and Premium+ models come with two sets of two power cables. One set is rated NEMA 5-15P / C19 and the other set is rated C19 / C20. Use one of these sets of two power cables to power your AI NVR Premium and Premium+ models. Do not mix and match the cables by using one cable from each set.

AI NVR Premium and Premium+ models in other regions will receive a single set of 2 power cables.

Avigilon AI NVR User Guide

Read Next : Avigilon DVR/NVR Password Reset All Model

Overview of the AI NVR Premium and Premium+ Models

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......Figure 1: Front view of AI NVR Premium and Premium+ showing information tag (accessible after removing front bezel)

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Figure 2: Front view of AI NVR Premium and Premium+ with bezel removed.

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Figure 3: Back view of the AI NVR Premium and Premium+.

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NOTE

North American AI NVR Premium and Premium+ models come with two sets of two power cables. One set is rated NEMA 5-15P / C19 and the other set is rated C19 / C20. Use one of these sets of two power cables to power your AI NVR Premium and Premium+ models. Do not mix and match the cables by using one cable from each set.

AI NVR Premium and Premium+ models in other regions will receive a single set of 2 power cables.

Overview of the AI NVR Standard Models

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Figure 4: Front view of AI NVR Standard showing information tag (accessible after removing front bezel)

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Figure 5: Front view of AI NVR Standard with bezel removed.

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Figure 6: Back view of the AI NVR Standard

Overview of the AI NVR Value Models

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Figure 7: Front view of AI NVR Value showing information tag (accessible after removing front bezel).

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Figure 8: Front view of AI NVR Value with bezel removed.

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Figure 9: Back view of the AI NVR Value

NIC Teaming for Network Resiliency

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To further increase network resilience, it is recommended to use network interface controller (NIC) teaming with the AI NVR network connections. This can be set up using the Server Management page.

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TIP

The AI NVR supports three types of NIC teaming. For more information, see NIC Teaming Modes below.

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NIC Teaming Modes

The AI NVR supports three types of NIC teaming: Active Backup, Dynamic Link Aggregation (IEEE 802.3ad), and Adaptive Load Balancing.

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Active Backup

In this mode, one port out of the teamed network ports is designated as the primary port, and the others are set as the backup ports. While the primary network port is functioning properly, the backup ports will not be used. In the event that the primary network port fails, the backup network ports will take over. Both network ports work as unique virtual network interfaces with a single mac address visible to other network devices.

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Dynamic Link Aggregation (IEEE 802.3ad)

In this mode, all of the teamed network ports will be aggregated into a single connection that has a combined bandwidth equal to the sum of all the teamed port’s individual bandwidth. All teamed network ports will be utilized simultaneously while in this mode and all devices using the teamed ports will operate at the same speed and duplex. If one network port were to fail, then all traffic will be forced through the remaining network ports and your bandwidth will be reduced to the sum of the remaining ports’ bandwidth.

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NOTE

This mode requires a switch that can support IEEE 802.3ad Dynamic Link Aggregation, and will require some setup on that switch.

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Adaptive Load Balancing

In this mode, both network ports will be used as separate 10 Gb/s or 1 Gb/s connections, but the AI NVR will attempt to dynamically load balance the transmitted and received traffic that passes through each network port. Each network port can be connected to different network switches on the same IP subnet to increase redundancy. In the event that one network port fails, all traffic will be redirected to the working network port.

This mode provides many of the benefits of Dynamic Link Aggregation without the need for any switch configuration or support. Additionally, this mode supports network ports of different speeds (10 Gb/s and 1 Gb/s) to be teamed together.

Setting Up the AI NVR

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Install the Sliding Rack Rails and Cable Management Arm

If the AI NVR will be mounted in a server rack, install the Sliding Rack Rails and the Cable Management Arm (CMA) provided in the appliance package. Follow the procedures outlined in the Rack Installation Instructions and the CMA Installation Instructions provided in the assembly kits.

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NOTE

When rack-mounting the recorder, ensure no interference occurs from the sliding arms of adjacent equipment in the rack. Every sliding rack rail on the server rack must be aligned before you insert the recorder into the rail for a smooth installation. For more information, refer to the dimensions in your server rack design documentation.

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Install the Bezel

The bezel can be installed on the front of the recorder to help protect the hard drives against unauthorized access.

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Connect the Cables and Power On

Refer to the diagrams in the Overview section for the location of the different connectors. Make the following connections as required:

Download and Install the Latest ACC Client Software

Install the latest version of the ACC Client software (from avigilon.com/support/software) on a workstation connected to the same network on which you are going to connect the new AI NVR.

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NOTE

The first time you access the web site from which you download the software you will be prompted to register. Enter all of the required information and click Complete Registration. Your registration is automatically accepted and you will proceed to the web site.

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Connect to the AI NVR (using DHCP)

If you use DHCP to assign IP addresses in your network, the new AI NVR is immediately detected after it is connected to the security network. The ACC server software then adds it to the list of sites that is displayed in the System Explorer when you start the ACC Client.

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IMPORTANT

Save the password in a secure format and location either physically or electronically so that it can be retrieved if the password is forgotten.

5.In the Explorer right-click on the AI NVR and select Setup.

6.Click to select the server below the site you right-clicked in the previous step.

7.Click Server Management.

8.Click Trust on the certificate message that opens.

9.You are prompted to log in to the Server Management interface.

You are prompted to create a new password for the administrator user of the AI NVR operating system. Enter and confirm the new administrator password, then click Apply. It is recommended to not use the same credentials as the ACC system administrator.

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IMPORTANT

Save the password in a secure format and location either physically or electronically so that it can be retrieved if the password is forgotten.

The Dashboard panel of Server Management for the AI NVR is displayed.

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NOTE

On subsequent logins, you will need to enter the administrator username and this password when logging in to the AI NVR Server Management interface. The administrator is the only user that can log in to the Server Management interface.

To increase your network resiliency, it is recommended to use network interface controller (NIC) teaming with your network connections. For more information, see NIC Teaming for Network Resiliency on page 16.

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Connecting to the AI NVR (using Static IP)

You must use this procedure if:

Check that the appliance LED indicators display the correct status. See LED Indicators on page 48 for more information.

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IMPORTANT

By default, the AI NVR is configured with a self-signed certificate, which generates a connection warning in the web browser. Organizations that deploy their own PKI can use the Certificates pane of the Server Management page to manage certificates on the device. For more information, see Manage Certificates on page 36.

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IMPORTANT

Save the password in a secure format and location either physically or electronically so that it can be retrieved if the password is forgotten.

The Dashboard panel of the Server Management page is displayed.

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NOTE

On subsequent logins, you will need to enter the administrator username and this password when logging in to the Server Management interface. The administrator is the only user that can log in to the Server Management interface.

To increase your network resiliency, it is recommended to use network interface controller (NIC) teaming with your network connections. For more information, see NIC Teaming for Network Resiliency on page 16.

Configuring the AI NVR for the First Time

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Change the language for Server Management

Replace the default server name with a user-friendly hostname

Click Device  General  Choose your language from the drop

down Language list

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Hostname  Change the Hostname

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Set the time zone  Time  Specify the Time Zone and identify the time source in the NTP drop-down and Servers list.

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For more information, see Manage Device Settings on page 33.

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For more information about the other configuration settings in Server Management, see Using Server Management

on page 30.

If you are installing the first Avigilon appliance in your security network, you can now install the ACC Client software on a network workstation or on the computer you are using to access Server Management. For more information, see Download and Install the Latest ACC Client Software on page 19.

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Activate the ACC Software and Connect to Avigilon Cloud Services

After you have deployed your AI NVR, activate your ACC software and feature licenses and connect to Avigilon Cloud Services.

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Activate ACC Software and Feature Licenses

You can activate, deactivate, and reactivate product or feature licenses. Licenses are called Product Keys in the ACC system, and Activation IDs in the licensing portal.

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IMPORTANT

When a new server is added to or removed from a multi-server site, the existing site licenses become inactive and must be reactivated to confirm system changes. See Reactivating a License on page 25.

Printable versions of these guides are available on the Avigilon website: avigilon.com/support/software/. Once your license is activated, you can immediately use the new licensed features.

Connect to Avigilon Cloud Services (Optional)

After activating your ACC software, you can connect your ACC site to the cloud, which may require a subscription, and take advantage of the capabilities and features that provide centralized access across distributed systems.

To connect your site to Avigilon Cloud Services, see help.avigilon.com/cloud.

For information about the cloud services, see avigilon.com/support/cloud/avigilon-cloud-services.

You can start to back up the system settings for your new site in the ACC Client software after it is configured. These settings include the ACC password, and the settings for the camera connections. For more information on backing up the site and server configurations, see the Avigilon ACC Client User Guide.

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Activating a License

Once your license is activated, you can immediately use the new licensed features.

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TIP

Finish organizing your multi-server site before activating a new license to avoid reactivating the site license each time a new server is added.

Online Activation

If you have internet access, use online activation. However, if your site is large and contains hundreds of licenses, the server may time out. See Offline Activation below instead.

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1.In the New Task menu  , click Site Setup.

2.Select your new site, then click .

3.Click Add License….

4.Enter your product keys.

If you copy and paste more than one comma-separated product key, the system will format it automatically.

To remove the last product key, click Remove Last Key.

To clear all the product keys, click Clear.

5.Click Activate Now.

6.Click OK.

Offline Activation

Offline licensing involves transferring files between a computer running the ACC Client software and a computer with internet access.

In the ACC Client:

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1.In the New Task menu  , click Site Setup.

2.Select your new site, then click .

3.Click Add License….

4.Select the Manual tab.

5.Enter your product keys.

If you copy and paste more than one comma-separated product key, the system will format it automatically.

To remove the last product key, click Remove Last Key.

To clear all the product keys, click Clear.

6.Click Save File… and choose where you want to save the .key file. You can rename the file as required.

7.Copy the .key file to a computer with internet access.

In a browser:

In the ACC Client:

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Reactivating a License

FOR ENTERPRISE EDITION

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When servers are added to or removed from a site, the site licenses become inactive and must be reactivated to confirm system changes.

If you do not reactivate the affected licenses, the site will stop normal operations.

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1.In the New Task menu  , click Site Setup.

2.Click the site name, then click .

3.Click Reactivate Licenses…. If you have Internet access:

a.Click Reactivate Licenses.

b.Click OK to confirm your changes.

If you do not have Internet access:

Enabling Analytics on an AI NVR

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To enable analytics processing on the video streams from cameras connected to the ACC site to be done by the AI NVR:

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2.In the New Task menu  , click Site Setup.

3.Select a server, then click Server Analytics .

4.Select an analytics feature tab and then select the cameras to enable the feature on:

Classified Object Detection (requires ACC7-VAC licenses)

Appearance Search (requires ACC7-ENT licenses)

Face Mask Detection (requires ACC7-ENT licenses)

Face Recognition (requires ACC7-FACE licenses)

License Plate Recognition (requires ACC7-LPR licenses)

Only cameras that you have access to that have the prerequisite analytics enabled are displayed in each tab. If you do not see a tab, it could be because your site does not have the required analytics license.

5.Click in the option box next to a camera to select or deselect the camera to enable analytics processing by the AI NVR for that camera. An estimate of the resource cost is shown on the left of each camera row.

As you enable (or disable) analytics for cameras, the bars at the bottom update to display the AI NVR’s capacity. The percent usage of each analytics feature is displayed using the color of the analytics feature tab.

To exit the Server Analytics panel, click Close.

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Setting Up License Plate Recognition

Configuring LPR lanes and settings must be done on the License Plate Recognition page. If the  button doesn’t appear on the Server Setup page, ensure your LPR licenses have been activated. For more information, see Activating a License on page 24.

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TIP

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Navigate back to the Server Analytics panel (  ) to view the analytics usage and remaining resource capacity of the AI NVR after setting up LPR lanes. On the Server Analytics panel, you can enable and disable LPR lanes that you have already configured, and check the remaining analytics capacity of the AI NVR.

LPR is now configured and you can add Watch Lists to your site. For more information on configuring the LPR lanes and setting up Watch Lists, see the License Plate Recognition sections in the ACC Client Help Center.

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LPR Performance Mode

You can increase the channel capacity of LPR analytics on your AI NVR by enabling LPR Performance Mode. This mode will more than double the number of LPR frames per second that can be processed simultaneously, but will limit other analytics on your AI NVR. The following analytics will be disabled when LPR Performance Mode is enabled:

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NOTE

LPR Performance mode requires ACC version 7.14.6 or higher.

To enable LPR Performance Mode:

1.Select the device in the System Explorer and click Server Management.

2.Log in to the AI NVR.

3.Navigate to the Server panel.

4.On the General pane, click the LPR Performance Mode toggle to enable or disable the feature.

Using Server Management

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Configure the AI NVR with Server Management, accessed from any ACC Client application or compatible browser on a workstation on the same network as the appliance. With Server Management you can configure the server settings.

Start backing up the system settings for the appliance after you configure it. These settings include the ACC password, and the settings for the camera connections. For more information on backing up the site and server configurations, see the Help files provided with the ACC Client software, or the Avigilon ACC Client User Guide available from the Avigilon website.

Throughout this section, the term device is used to identify the recorder.

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Open Server Management

From any network workstation with network access to the AI NVR, you can open Server Management:

Directly from the ACC Client software:

a.Start the ACC Client software.

b.Log in to the site from the System Explorer.

c.In the New Task menu  , click Site Setup.

d.Select the device in the System Explorer and click Server Management to open the device sign in page.

With a bookmark from a web browser

Use one of these methods to create the bookmark:

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NOTE

The bookmark may become invalid if the IP address of the appliance changes.

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Log out and stop the Server Management interface by clicking the log out icon on the right of the Server Management title bar.

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Server Management Dashboard

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ACC Server  Check the operating state of the ACC Server software: