When a manufacturer pushes a firmware patch, the primary engineering goals usually revolve around patching Common Vulnerabilities and Exposures (CVEs), optimizing H.265/Smart Codec performance, or enhancing edge-AI analytics capabilities like perimeter protection and facial recognition. Unfortunately, these security hardening and feature-expansion measures frequently alter API structures, deprecate legacy authentication profiles, or break ONVIF service bindings. For end-users deploying advanced configurations or exploring the Best DIY Home Security Systems of 2025, these silent updates can result in sudden video stream dropouts, telemetry failure, and authentication loops.

Understanding the ONVIF Protocol Architecture in Dahua Firmware

📌 İlginizi Çekebilir: How to Record Dash Cam and Deleted Footage

To comprehend why Dahua firmware updates frequently break third-party NVR compatibility, one must dissect how the ONVIF specification is implemented at the firmware level. ONVIF is not a single protocol; rather, it is a collection of XML-based, SOAP (Simple Object Access Protocol) web services categorized into specific profiles (Profile S for streaming, Profile G for recording/storage, Profile T for advanced video streaming, and Profile M for metadata).

Dahua’s proprietary firmware acts as a middleware layer translating incoming ONVIF SOAP requests into internal system calls (often handled by proprietary daemons like vod_server or DVRIP). When you upgrade a Dahua IP camera, several foundational layers of this middleware can shift:

• Authentication Overhauls: Modern firmware updates deprecate basic HTTP authentication and older WS-Security profiles in favor of digest authentication, WS-UsernameToken with strict nonces, and HTTPS-only transport layers. If an older third-party NVR attempts to query a newly updated Dahua camera using legacy WS-Security profiles, the handshake fails immediately.
• XML Schema and WSDL Modifications: Updates to the camera’s internal Web Services Description Language (WSDL) can introduce namespaces or schema validations that an older third-party NVR cannot parse, resulting in ONVIF device discovery failures.
• Transport Layer Security (TLS) Cipher Suites: Recent Dahua firmware hardens SSL/TLS implementations, disabling TLS 1.0 and 1.1 and restricting cipher suites to TLS 1.2 and 1.3 with forward secrecy. If a third-party recording server runs an outdated OpenSSL library, the TLS handshake during an RTSP over HTTPS stream setup will be terminated by the camera.

The Impact of Security Hardening on Third-Party NVRs

In recent years, regulatory pressures (such as NDAA compliance frameworks and rising cyberattacks against IoT devices) have forced manufacturers like Dahua to implement aggressive default security postures. The most notable milestone in Dahua’s firmware evolution was the mandatory elimination of the default “admin/admin” credential, alongside the enforcement of wizard-based activation.

While these measures protect the edge device from botnets, they introduce significant integration challenges for third-party NVRs:

• ONVIF User Account Discrepancies: Dahua firmware splits user management into local web UI users and ONVIF service users. During a firmware upgrade, if the ONVIF service account is not explicitly synchronized or if the profile lacks permissions for specific scopes, third-party NVRs lose PTZ (Pan-Tilt-Zoom) control, audio channels, and alarm input/output triggers while maintaining a degraded video-only RTSP stream.
• CGI Command Path Alterations: Many non-ONVIF integrations rely on direct CGI API calls (e.g., HTTP GET requests for snapshot grabs or digital I/O toggling). Firmware patches frequently obfuscate or relocate CGI endpoints as a security countermeasure against enumeration attacks, instantly breaking third-party home automation integrations and non-ONVIF NVR drivers.
• RTSP Stream URI Modifications: Dahua has historically used predictable RTSP paths (e.g., rtsp://admin:password@ip:554/cam/realmonitor?channel=1&subtype=0). Certain firmware updates introduce token-based RTSP authentication or dynamic path generation, rendering static stream URLs stored in third-party VMS (Video Management Software) configurations invalid.

Comparative Analysis: Firmware Versions vs. ONVIF/Third-Party Interoperability

The following matrix outlines how different generations of Dahua firmware impact ONVIF feature sets and third-party NVR stability:

Troubleshooting and Mitigation Strategies

When an enterprise surveillance deployment or a residential setup—such as those utilizing insights from a MaxRanger4K Wireless Camera Setup Guide—suffers a disruption following a Dahua firmware update, a methodical diagnostic workflow must be executed.

Step 1: Verify ONVIF Service Status and User Privileges

Log directly into the Dahua IP camera’s native web interface using a modern browser. Navigate to Setting > Network > Access Platform > ONVIF. Ensure that the ONVIF service is toggled to “Enable.” Crucially, navigate to Setting > System > Account and verify that a dedicated ONVIF user account exists with the correct privilege levels (Operator or Administrator). Many firmware updates wipe out or disable secondary ONVIF accounts for security compliance.

Step 2: Check RTSP and Snapshot Transport Protocols

If the third-party NVR can discover the camera via ONVIF web services (WS-Discovery) but fails to display video, the transport layer is likely blocking the RTSP stream. Check the camera’s video encoding settings to ensure that the transport protocol matches the NVR’s capabilities (TCP vs. UDP). Furthermore, check if RTSP authentication is set to “Unauthorized” or “Digest” in the camera’s network security settings.

Step 3: Rollback or Intermediate Staging

If an enterprise environment relies heavily on custom third-party integrations that break under a modern firmware build, consult Dahua’s release notes for “rollback restrictions.” Some newer bootloaders implement an anti-rollback fuse, preventing downgrade procedures. If rollback is permissible, flash an intermediate firmware version that balances security fixes with legacy API support.

Best Practices for Managing Firmware Lifecycles in Hybrid Systems

To avoid unexpected downtime in mixed-vendor surveillance networks, administrators should adopt proactive lifecycle management policies:

Never Auto-Update Edge Devices: Disable automatic firmware updates on all cameras integrated with third-party NVRs or VMS platforms like Milestone, Blue Iris, or Synology Surveillance Station.

Establish a Staging Lab: Maintain an isolated test bench consisting of an identical camera model and third-party NVR hardware. Always test new firmware updates in the lab before rolling them out to production environments.

Document Custom URIs and API Maps: Keep an updated inventory of CGI commands, ONVIF ports (typically TCP 80 or 8080 for HTTP, 2020 for ONVIF service), and RTSP strings used across the infrastructure.

By understanding the underlying mechanics of how Dahua firmware updates interact with ONVIF and third-party systems, engineers can bridge the gap between rigorous cybersecurity standards and seamless hardware interoperability.

Frequently Asked Questions

Why did my third-party NVR lose PTZ control over my Dahua camera after a firmware update?

This typically happens because the firmware update reset the ONVIF user permissions or disabled the dedicated ONVIF user account. Log into the camera’s web UI, ensure the ONVIF service is enabled, and verify that a user with Administrator or Operator privileges is explicitly assigned to the ONVIF profile.

Can I downgrade my Dahua camera firmware if an update breaks ONVIF compatibility?

In most cases, yes, provided the specific firmware version does not include an anti-rollback bootloader restriction. Always check the official release notes from Dahua regarding firmware dependencies before attempting a downgrade via the web GUI or config tool.

How do I find the correct RTSP stream URL for a Dahua camera on a third-party NVR?

Standard Dahua RTSP streams follow the format rtsp://username:password@IP_Address:554/cam/realmonitor?channel=1&subtype=0 for the main stream. However, if the firmware enforces secure authentication, you may need to generate a token or adjust the RTSP authentication settings to “Digest” within the camera’s network configuration menu.

<p>The post How Dahua Firmware Updates Impact ONVIF and Third Party NVR Systems first appeared on NVR IPCAMERA SECURITY.</p>

In this technical, deep-dive architectural guide, we will analyze the most dangerous Dahua firmware upgrade mistakes, dissect the mechanics of failure at the Flash partition level, provide preventive workflows, and detail hardware-level UART/TFTP recovery protocols for bricked devices.

1. Cross-Flashing Incompatible Hardware Revisions and OEM Variants

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The most frequent cause of total system failure during a Dahua firmware update is flashing a payload compiled for a different System-on-Chip (SoC) or hardware revision. Dahua manufactures IP cameras utilizing multiple silicon platforms, primarily from vendors such as HiSilicon (e.g., Hi3516EV200, Hi3519A), Ambarella (S2L, S3L, CV22), and Novatek. Even if two camera models share identical physical enclosures and exterior designations (for instance, an IPC-HDW5442T-ZE), their internal board revisions (v1.0 vs. v2.0) may utilize completely different memory map addresses, image sensors (Sony STARVIS vs. SmartSens), and Ethernet PHY chipsets.

When an improper firmware binary is forced onto a camera—often made possible by legacy update utilities that lack signature validation—the bootloader writes kernel binaries and kernel module drivers to mismatched offset addresses in the MTD flash. Upon the subsequent reboot sequence, U-Boot attempts to mount the kernel image from a hardcoded memory offset (e.g., 0x00100000). If the magic byte headers do not match due to cross-flashing, the boot process halts with a kernel panic or enters an infinite boot loop (bootlooping).

The OEM and White-Label Trap

Dahua produces an extensive range of original equipment manufacturer (OEM) and white-label hardware for brands such as Lorex, FLIR, IC Realtime, EmpireTech, and Montavue. While the physical circuit boards inside these units are manufactured in Dahua facilities, their flash memory contains customized boot scripts and regional hardware locks stored inside the /pd (product data) partition. Attempting to flash generic Dahua open-market firmware onto an OEM camera—or vice versa—will result in a partition size mismatch or trigger anti-tamper security routines in the bootloader, effectively rendering the device unreachable over the network.

2. Flashing Firmware over Unstable Wireless Networks or High-Latency Links

A fundamental rule of embedded systems administration is that low-level Flash write operations require deterministic data streams. Uploading a 30MB to 120MB firmware image over an unstable Wi-Fi link, a degraded Power-over-Ethernet (PoE) runs with high packet loss, or a high-latency VPN bridge introduces severe risks of packet fragmentation and socket timeouts during the update stream transfer.

Dahua’s updating process relies on two distinct phases:

• Phase 1: File Transfer & Buffer Verification: The firmware payload is pushed to the camera’s temporary RAM buffer via HTTP/HTTPS POST requests or the proprietary DHIP protocol. The system verifies the internal payload payload CRC32 checksum.
• Phase 2: MTD Flash Erase and Write: The boot system executes low-level erasure commands (e.g., flash_eraseall) on the MTD device blocks before writing the new binary data block-by-block.

If network connection drops during Phase 1, the firmware update manager usually aborts safely without altering Flash memory. However, if latency spikes, socket timeouts, or TCP window collapses occur while the camera is actively executing IPC socket calls during Phase 2 (or during multi-part incremental updates), the flash daemon can stall mid-erase. This leaves the system with a cleared MTD sector (e.g., mtd3 containing the rootfs) and no valid executable system image to replace it. Upon power-cycle, the system fails to boot because the kernel or main executable daemons no longer exist in physical storage.

For complex deployments involving mixed topology networks, securing your network foundation prior to mass maintenance is mandatory. If you are managing hybrid wireless setups, consult our detailed MaxRanger4K Wireless Camera Setup Guide to understand proper signal stability parameters and prevent latency-induced payload corruption during remote updates.

3. Skipping Incremental Upgrade Paths (Version Jumping)

Enterprise camera systems evolve across major software generations (e.g., from early System V2.x up to System V4.0 / V5.0 WizMind baseline software). A fatal mistake made by network engineers is attempting a direct upgrade from an ancient firmware baseline straight to the latest security patch release—jumping over multiple intermediate major releases.

Major baseline releases frequently alter the underlying Linux partition scheme. For example, older firmware builds might utilize a 16MB SPI NOR Flash partitioned into five discrete MTD regions with an older kernel (Linux 3.0.8). A modern V4.0 firmware release for the same hardware family may require a 6-partition layout, an updated Linux 4.9+ kernel, updated crypt-keys, and expanded U-Boot environment variables.

Directly flashing a modern payload over an old partition scheme results in overlapping partition boundaries. The update engine will write new software over critical configuration partitions or U-Boot environment variables, leading to broken device identity parameters (MAC addresses erased or reset to 00:00:00:00:00:00) and non-functional streaming engines.

4. Interrupting Power During the MTD Writing Phase

Because Flash memory cannot write new data without first setting physical memory blocks to a logic high state (erasing), the process of updating an IP camera requires dedicated execution time. During an active flash sequence, the camera’s IR LEDs may flash, the status LEDs may toggle, and network activity on port 80/37777 will cease entirely.

Interpreting this period of network unresponsiveness as a system hang and manually disconnecting the PoE cable or pulling the 12V DC power jack is catastrophic. Interrupting power during an active Flash erase/write cycle leaves physical NAND/NOR gates in an indeterminate state. If the block containing the U-Boot bootloader (typically located at partition /dev/mtd0) is corrupted mid-write, the camera will suffer a absolute hardware brick. In this state, the SoC cannot initialize RAM, set up system buses, or locate recovery code upon power application.

5. Mismatching Language Regions and Breaking Anti-Rollback Protections

Dahua maintains strict regional hardware separation between mainland domestic Chinese models (often sold via unverified gray-market channels) and official International export models. Domestic Chinese cameras are programmed with hardcoded region identification flags within the secure boot block or EEPROM chips.

Attempting to flash an official International English/Multilingual firmware binary onto domestic Chinese hardware leads to immediate regional lock triggering. Dahua’s modern boot routines execute localized integrity scripts upon boot. If a language environment variable mismatch is detected (e.g., firmware language code En vs. board hardware code Cn):

• The camera may boot successfully, but default entirely to Chinese text while locking out the web management GUI.
• The camera will enter an emergency safety state, presenting a boot loop message on the serial debugging interface: Language mismatch! System Halt.
• The internal flash guard will permanently lock configuration changes until a hardware UART interface or specialized programmer is applied.

Furthermore, modern Dahua firmware includes explicit Anti-Rollback Protection. Attempting to downgrade a camera from a security-patched version (e.g., post-LOG4J or post-CVE patch sets) to an older, vulnerable release can burn electronic fuses (eFuses) or trigger software rollback flags. The system bootloader will detect an unauthorized lower version number and intentionally block the system from booting the old kernel image.

6. Failing to Reset to Factory Defaults Before and After Upgrading

While failing to execute a factory default might not physically ruin hardware, it frequently causes software corruption that renders camera services completely unusable—a state known as a “soft brick.”

Dahua IP cameras store operational variables (IP address, encoding profiles, motion detection region grids, analytics boundaries, ONVIF authorization tokens) inside compressed XML or JSON configuration files within the non-volatile /pd or /config partitions. When upgrading across major software revisions, the structure of these configuration files often changes; new configuration keys are added, and obsolete syntax is removed.

If an administrator updates firmware without resetting parameters to baseline defaults:

• The newly installed system daemons (such as avd, media_server, or netApp) will attempt to read legacy configuration files, leading to parsing exceptions.
• The video encoder daemon may continuously crash and restart, producing an RTSP stream failure while the web interface remains accessible.
• ONVIF integration with third-party Network Video Recorders (NVRs) will drop intermittently due to corrupted security token structures.

Dahua Firmware Upgrade Risk Matrix by Model Series

The following technical table provides an overview of common Dahua camera series, their underlying storage architecture, primary upgrade vector risks, and recovery capability ratings:

Understanding multi-vendor management requirements is essential when operating heterogenous security networks. Multi-brand IP surveillance management requires understanding vendor-specific firmware structures; for example, comparing Dahua’s MTD flash system with Hikvision’s platform detailed in the Hikvision NVR and IP System User Manual 2026 highlights distinct differences in bootloader recovery protocols and system architecture management.

Step-by-Step Hardware Recovery Protocol for Bricked Cameras

If a Dahua camera has been bricked due to an incomplete update, broken partition map, or network disruption, recovery via standard Web GUI or ConfigTool is impossible because system daemons are not running. The camera can often be saved using direct Universal Asynchronous Receiver-Transmitter (UART) serial access paired with a Trivial File Transfer Protocol (TFTP) server.

Phase 1: Physical Serial Interface Connection

To establish direct communications with the camera’s U-Boot bootloader, you must connect a USB-to-TTL Serial Adapter (such as an FTDI FT232RL chip module) directly to the diagnostic pad headers on the camera’s internal printed circuit board (PCB).

• Step 1: Disassemble the camera housing to expose the main circuit board. Locate the small 3-pin or 4-pin unpopulated header pad labeled TX, RX, and GND.
• Step 2: Connect the USB-to-TTL adapter pins to the PCB headers:
  • Adapter GND -> Camera GND
  • Adapter RX -> Camera TX
  • Adapter TX -> Camera RX
  • CRITICAL WARNING: Do NOT connect the 3.3V or 5V power pin from the serial adapter to the camera board. Power the camera via its standard 12V DC input or PoE splitter. Connecting external voltage lines can destroy the SoC terminal interface.
• Step 3: Open a terminal emulator (PuTTY, Tera Term, or Serial/Minicom on Linux) on your workstation configured to the following parameters:
  • Baud Rate: 115200
  • Data Bits: 8
  • Parity: None
  • Stop Bits: 1
  • Flow Control: None

Phase 2: Intercepting the Bootloader and TFTP Recovery

Once serial communication is active, you can interrupt the normal boot process and force U-Boot to download a known-good, factory-signed firmware file directly into system RAM via TFTP.

1. Apply power to the camera while repeatedly pressing CTRL + C or hitting the * key in your terminal window. The boot process will stop, leaving you at the U-Boot command line prompt:hisilicon # or dahua #
2. Configure a local TFTP server (such as SolarWinds TFTP or tftpd64) on a computer connected directly to the camera via an Ethernet switch. Place the clean, unpacked official Dahua firmware file (e.g., dh_update.bin) in the root TFTP directory.
3. Assign static IP network environment variables directly within the U-Boot terminal shell:setenv ipaddr 192.168.1.108 (Camera temporary IP address)

   setenv serverip 192.168.1.100 (Host PC running TFTP server)

   saveenv

4. Initiate the low-level firmware recovery command to download and flash the partition image automatically:run da or up (depending on the exact U-Boot variant built into your model)
5. If auto-update aliases are not present, manually load and program the core Flash partitions (e.g., kernel and rootfs):tftp 0x82000000 uImage

   sf probe 0

   sf erase 0x100000 0x400000

   sf write 0x82000000 0x100000 0x400000

6. Once writing completes successfully, issue the reset command:reset

The camera will reboot, initialize its flash filesystem, re-create default configuration trees, and respond to network discovery tools on its factory default IP address (typically 192.168.1.108).

Best Practices for Safe Dahua Firmware Maintenance

To eliminate bricking risks across enterprise operations, system integrators and IT administrators should implement the following operational security protocols:

• Verify Hardware Revisions via Web API: Never rely on external stickers alone. Query the hardware platform via the Dahua CGI API using your browser:http://<camera-ip>/cgi-bin/devInfo.cgi?action=getSystemInfo

  Cross-reference the hardwareVersion string directly against release notes.

• Isolate Network Streams During Updates: Disconnect all active RTSP streams, disable ONVIF background polling from NVRs, and pause third-party VMS integrations (Milestone, Genetec) before starting a flash task. This prevents thread locks during the write phase.
• Use Hardwired Ethernet and Uninterruptible Power (UPS): Never execute maintenance tasks over Wi-Fi. Ensure both the host workstation and the camera/PoE switch are connected to a backup UPS to protect against sudden power brownouts.
• Perform Incremental Upgrades: If updating a unit running multi-year-old firmware, download intermediate software baselines and step through each major version incrementally rather than jumping straight to the newest release.
• Backup Configuration Files First: Always export the working .Config file before proceeding. Navigate to System > Import/Export inside the Web GUI or execute a CGI backup request so device settings can be easily restored if a hard factory reset is required.

Frequently Asked Questions

Can a bricked Dahua camera be recovered without opening the housing and using UART?

If the bootloader (U-Boot) partition remains undamaged, you can often recover the camera without opening the case by using the “Dahua TFTP Auto Upgrade Utility.” By setting your workstation IP address to 192.168.254.254 (or 192.168.1.128 depending on camera generation) and running the utility on an isolated network switch, the camera’s bootloader will scan for the TFTP server during its initial power-on sequence and automatically pull down recovery firmware files without needing direct serial terminal intervention.

Why does my Dahua camera show a successful update, but all web pages load blank or missing options?

This issue occurs when old web asset files and client-side JavaScript files remain cached in your web browser, or when legacy internal configuration parameters clash with the upgraded software engine. Clear your web browser cache completely, access the web interface using an Incognito/Private window, or perform a full physical hard reset (holding the internal PCB hard-reset button for 30 seconds while powering on) to restore default Web UI templates.

Is it safe to upgrade Dahua camera firmware through an NVR’s PoE ports automatically?

Upgrading IP cameras directly through an NVR interface carries elevated risks if performed incorrectly. While modern Dahua NVRs support camera update pushes over the internal switch ports, network interruptions between the recorder and camera can fail silently. It is strongly recommended to connect a laptop directly to the NVR’s internal PoE switch subnet, assign a static IP address in that range, and upgrade each camera individually through its direct Web GUI interface to closely monitor progress bars and error output.

<p>The post Dangerous Dahua Firmware Upgrade Mistakes That Will Ruin Your Camera first appeared on NVR IPCAMERA SECURITY.</p>

How do I integrate Hanwha IP cameras and SUNAPI with Immix?

Summary

This article details the steps to integrate Hanwha IP cameras and SUNAPI with Immix.

Integrate Hanwha with Immix

To begin the integration, a suitable port for Immix must be located.

NOTE: These are default ports only (they can be configured and may be
different to what is listed).

To find ports in Immix:

Configuring Users in Hanwha Vision for Immix

To configure users:

Video Profile

The integration has capabilities to switch between different video profiles. To switch between profiles:

Configuring a Hanwha IPC SMTP Alarm

To configure the alarm into Immix:

S# – represents the ServerID.
A# – represents the Input of Response.
E# – represents the Event Number associated with the Server Type,
e21 is defaulted to IPC Object Detection.

IPC Email Example

Subject: ObjectDetected

Sendor: S29.a1.e21@ImmixAlarms.com To: S29.a1.e21@ImmixAlarms.com

Date: 20240514-12:03:47XMailer:NFMail

https://support.immixprotect.com/hc/en-us/articles/25738891242395-Hanwha-IP-Camera-SUNAPI-Integration 4/7
XMailer: NF Mail MIME-Version: 1.0 Content-Type: multipart/mixed; boundary=594786580.1111.samsungipolis.com –594786580.1111.samsungipolis.com Content-Type: text/plain; charset=”iso-8859-1″ Content-Transfer-Encoding: 7bit ObjectDetected Time : 20240514-12:03:47 Camera IP : 192.168.1.166 Event Type : EventRule_5_CH1 –594786580.1111.samsungipolis.com Content-Type: application/octet-stream; Content-Transfer-Encoding: base64 Content-Disposition: attachment; /9j/4AAQSkZJRgABAQEAYABgAAD/2wBDABQODxIPDRQSEBIXFRQYHjIhHhwcHj0s LiQySUBMS0dARkVQWnNiUFVtVkVGZIhlbXd7gYKBTmCNl4x9lnN+gXz/2wBDARU

Enabling Digest Auth

If you are having trouble using GetConfig, enable Digest Auth for your Hanwha user.

The image below shows where to enable this:

NOTE: Ensure that the user is Admin or Full user permissions. You must
create an Immix user and assign them as an administrator. A default
admin account cannot be used.

Configuring a Hanwha IPC SMTP Event

To configure the system-based events into Immix:

Obtaining the S Number

To obtain the S number:

Configuring Devices within Immix

To configure a device within Immix:

Obtaining the ID of a Camera for Use in the Extra Value

To obtain the ID of the camera:

SSL Error Alarms

By default, the alarm receiver is configured to disallow insecure connections. To allow connections to insecure devices (no SSL, invalid cert, etc.), change the RequireCertificate config key in appsettings.json to false.

Alarms Not Decoding

By default the alarm JSON messages are saved in the file store in the same folder as any alarm footage. To diagnose decoding issues, confirm that this message is what is expected. A typical alarm message looks like the following snippet. Alarm messages always have the broadcastAction alarm.

{
“Tran”: {
“Command”: “broadcastAction”,
“Params”: {
“Params”: “eyJhY3Rpb25JZCI6InthYWNiMjdmOC1lYTcwLTRlOGEtOGE1YS03YjZiNzk5ZTliMGR9IiwiYWRkaXRpb25hbFJlc291cmNlcyI6WyJ7MDAwMDAwM
“RuntimeParams”: “eyJkZXNjcmlwdGlvbiI6Il90aHVtYl9kb3duIiwiZXZlbnRSZXNvdXJjZUlkIjoie2RhZWU5ZWIyLTEyZDYtZTUwNy00Y2MxLWM4ZmUxNG
}
}
}

A second approach is to review the service logs, as all messages (even non-alarm messages) are logged there.

How to use Wisenet cameras with exacqVision

Summary:

This article provides information on using Wisenet cameras with exacqVision.

Step By Step Guide:

Wisenet Camera Settings

Mandatory

The following settings are mandatory:

Optional

The following settings are optional:

After Adding to exacqVision

exacqVision defaults to using the Hanwha default H.264 stream (profile 2) but can be changed to H.265. This changes exacqVision to utilize the default H.265 stream on the camera (profile3).

NOTE: It is not possible to set h.265 via exacqVision on a fisheye camera.
You need to log in to the camera interface and manually change the FISHEYE
profile to H.265.

To change the default stream to H.265:

1.Navigate to the exacqVision Camera Settings page and click the Recording tab.
In the Rate Control field, the default is Constant Quality which equates to Variable Bit Rate in Hanwha cameras.

The Quality slider default of 2 sets a low cap.
1 = minimum VBR cap for that stream
10 = maximum VBR cap for that stream
For 4MP+ resolution cameras it is beneficial to increase the quality to 3 or 4; otherwise, the video may be compressed too much thus decreasing quality.

2.If needed, select a stream to add from the Multistreaming dropdown menu and click Add Stream.

NOTE: With high-resolution cameras, it is best practice to create lower
resolution live viewing streams to save on decoding and bandwidth. These
streams can be added in exacqVision on the Camera Settings page.

3.Click the Motion tab to edit motion on the camera (although exacqVision does not have all the options available that are in the Hanwha cameras).

NOTE: It is possible to add motion, including windows, without adding\
multiple points to create unique shapes.

4.Click the Analytics tab to see several options for displaying and recording data.

5.If the camera is a fisheye, click the Digital PTZ/Fisheye tab to configure the proper dewarp code.
a. Select Immervision from the first dropdown menu.

b. Select the proper code from the second dropdown menu.

Refer to the following article for Hanwha Fisheye Lens Codes: Immervision Fisheye Dewarp Lens Codes

c. Select how the camera is mounted for proper dewarping from the third dropdown menu.

NOTE: Many of Hanwha’s fisheye cameras can use additional camera side dewarp
channels. These should be created first before the camera is added to
exacqVision, so they are identified and configurable inside of exacqVision.
These channels have no motion detection so they either need to record 24/7
or be used for live video only.

NOTE: The Video tab does not exactly match what is in the camera.

Brightness = Brightness
Contrast = Contrast
Saturation = Color Level in the camera
Wide Dynamic Range = controls SSDR in the camera
Video Mask = controls the camera’s Privacy Areas

Searching AI Metadata

To search AI metadata:

1.From the exacqVision home page, click the Search () icon in the top left corner of the screen.

2.Expand the camera tree then select the camera and the analytic metadata associated with it.

3.Select the Search Range to search for then click Search.

4.Click the Paper () icon to view the raw metadata.

A pane to the right of the video will appear with the raw data of that time.

5.Check the Show Filters checkbox to filter data.

6.In the pane to the left of the video, check the checkboxes to filter.

7. Click Save then click the Search button again.

NOTE: Save filters can be selected from the dropdown menu at the top.

8.If certain overlays for the metadata need to be hidden, click the Green () icon and select which overlays should be hidden.

Creating Events Based on Analytics

NOTE: The analytics must be configured in the camera first. Once done and the
camera is added to exacqVision, disable and re-enable the camera.

To create events based on analytics:

Monitoring Analytic Events

To monitor analytic events, follow the steps in the Creating Events Based on Analytics section. However, use Event Monitoring instead of Event Linking.

Special Considerations

Take the following into consideration when setting up a camera:

Optional Common Camera Settings

The following camera settings are optional:

Verint recorders using different FPS for normal and event recording

Summary:

When a Hanwha camera is registered to a Verint NVR, the use of different FPS can be engaged on the NVR

Explanation of Behavior:

Resolution:

• Firmware can be easily updated via the NVRs web interface, the NVRs monitor/mouse interface, Wisenet Device Manager, or Wisenet Viewer. The process takes approximately 5 minutes.

• The way Verint operates is that the recorder will dictate the camera’s FPS, and changing the video profile on the camera, by default, momentarily drops and reestablishs the connections.

How to add a Wisenet camera to Genetec Security Center 5.9

Summary:

This article provides instructions for adding a Wisenet camera to Genetec Security Center 5.9 and the additional steps needed if the camera has a fisheye lens.

Step By Step Guide:

To add a Wisenet camera to Genetec Security Center 5.9:

1.Open Wisenet Device Manager.

2.Double-click your camera to load the camera’s webpage.

3.Enter and confirm your new password, then click Apply.

NOTE: If a password has already been configured and you need to default
the camera, press and hold the Reset button for 5-10 seconds.

.

4.From the Genetec Config Tool application, click the Video icon.

5.Right-click Archiver and select Unit enrolment.

6.Click Manual add then select Hanwha Techwin from the Manufacturer dropdown menu, select Wisenet from the Product type dropdown menu, and enter the IP address of the camera.

NOTE: You can find the IP address of the camera in the Wisenet Device
Manager results screen. Click Add and close to enroll the camera.

TIP: If you see a Bad logon error, move your mouse over the text and an Add button will appear.

Enter the username and password of the camera then click the Add button.

After a few moments the status should change to Added.

.

NOTE: Sometimes the status in Genetec sticks on Bad logon. To resolve this
issue, click Clear All at the bottom of Unit enrollment and add the camera
again. The camera has now been added to Genetec Security Center 5.9.

Configuring a Fisheye Camera

The following additional steps are required if the camera has a fisheye lens:

1.From the Video tab, select the newly added camera under Archiver then click Hardware and edit the Lens type.

2.Select your Camera position from the dropdown menu.

NOTE: Genetec may not automatically pick the correct lens type and
could fail to calibrate.

3.Select the correct Lens Type from the dropdown menu.

4.Click Ok and Apply at the bottom of the page to save changes.
The fisheye camera settings are now complete.

Viewing the Newly Added Camera

To view the newly added camera:

1.Open the Security Desk application from the Windows Start menu.

2.Log in and and select Monitoring.

3.Double-click the newly added camera to see live video.

4.Use the scroll wheel on the mouse or click the Viewing Mode icon to manipulate the image.

Genetec – Adding a Hanwha Camera to Genetec 5.7 or later

Summary:

This article will provide a step-by-step guide for adding a Wisenet camera to Genetec.

Step By Step Guide:

1. Open the Config Tool (Figure 1)

Figure 1

2. Click on the green plus symbol (Figure 2)

3. Select Video Unit (Figure 2)

Figure 2

4. Select Hanwha as the manufacturer (Figure 3)

5. The IP Address can be a single device or a range of devices. (Figure 3)

6. Provide the proper credentials and click “Add and close” or “Add.” Then, repeat for further units. (Figure 3)

Figure 3

7. Once added to the system, you will be able to view the stream from the Video Unit (Figure 4)

Figure 4

How do calibrate a Hanwha Fisheye Camera for use on a Genetec VMS?

Applies to Models: XNF, SNF, and QNF Series Cameras

Summary:

This article describes how to add a Hanwha Fisheye camera to Genetec, by set a lens code and calibrate the camera.

Note: The lens code will be determined by the model.
See this article for a complete list of codes.

Step By Step Guide:

1. Open the Config Tool, go to Video Unit.

2. Select the Video Unit in question.

.

3. Select the Hardware Tab of the Fisheye camera to be configured.

4. Set the Lens Type to Panamorph.

.

5. Click the Pencil to the right of the Panamorph dropdown.

.

6. Set the orientation to either ceiling or wall.

7. Select the proper Lens Type  from the list (See De-warp Code article link below.)

8. Click calibrate once the code is registered.

Note: If it fails check the motion detection tab for an improperly configured Event or
Motion Schedule.

Click here for Immervision De-warping codes

.

<p>The post How to use Wisenet cameras with 3rd party VMS first appeared on NVR IPCAMERA SECURITY.</p>

Applications
The system is a standalone system. It need to connect with any monitor to
start live view (Such as PC monitor, TV etc.)
By adding a 3.5” SATA hard drive to the DVR, you can record&playback
videos.
By connecting the DVR to the Internet, you can view the cameras
anywhere anytime.

Note
This instruction is used to guide you install the system and remote
surveillance, more instructions please contact us

1 connecting your system:
1. Connecting your system

1 Connect the Camera to DVR and Plug Camera to power.
2 Connect monitor to the DVR with HDMI,VGA,BNC port
3 Connect the DVR to Router with an Ethernet cable
4 Plug the mouse to the USB port
5 Plug DVR to power1. Co

You will see the camera image on your screen within seconds
User Name: admin
Password: No password required, Pls just leave blank and login
Note: To protect your privacy, please right click Mouse > Go to Main
Menu > advanced>account> Users to change your password.
21 View on Smartphone

Step 1: connect the system with internet
A : how to connect DVR to LAN
Connect the DVR with router via Ethernet cable
B: setup the internet on DVR:
1 Right click the mouse>main menu>network
2 Please DHCP enable
3 Check if the DVR connect with internet successful y. right click the
mouse to get into DVR main menu>version>Nat status, only the Nat
status says “connected, The DVR have internet access

Step 2: Download the APP
Steps3s
Search XVRView on APP store or google play, or scanning the QR code:
How to find the DVR QR code: right click mouse get into DVR main
menu>Netword>Cloud

Step 3: Run the APP
A: Install the free XVRView
B: Tap click local login or Register a new user
C: Login the App, Tap Device Manage > Tap + button.

3 on PC Client Software
D: Config the following:
1 Name: make your own name.
2 Device ID: DVR SerialNo,you can find the SerialNo: main
menu>version>SerialNo
3 GID: Scan the QR code: right click the mouse>guide> Scan the “SN”
code
4 user’s name: admin
5 password: DVR login Password (default: No password, leave it blank)
6 channel: 4 or 8

3 View The Cameras on PC:

Open IE browser，enter into http://www.topscloud.net to log in Cloud
service network website.
1: Click “download” to download the activeX on your PC
Note: when first log in, you need install ActiveX, IE default stop the
ActiveX，so please go to <internet option>–<safe>–<custom
level>–<ActiveX>, and enable all ActiveX.
2 Choose by device: you can find the device id on DVR setting: main
menu>info>version>serial number
3 Enter the user and password, default is admin no password.

XVRView DVR Quick Setup Guide

4 Record video:
If you system don’t come with hard drive, you have to install a SATA
3.5 inch internal hard drive to record. This system works with most
3.5”SATA Hard Disk or 3.5 internal hard disk.

1. Install a Hard Disk (if your system has preinstalled Hard Disk,
please skip this step)
Unplug your DVR from power, unscrew and remove the top cover.
Connect the SATA power and data cables from the DVR to the
corresponding ports on your Hard Disk (as shown).

Place the Hard Disk into the DVR. Any cable should cross up over the
Hard Disk.
Holding the Hard Disk and the DVR, gently turn it over and line up the
holes on the Hard Disk with the holes on the
DVR. Using a screwdriver, screw the provided screws into the holes.
Assemble the cover.
Note: after you install a hard drive, please format the hard drive, right
click the mouse>main menu>record>HDD manage> format Disk
2 Setup to Record video:
Right click the mouse to get into DVR main menu>record>record

[Channel]: select the channel you want to record
Length/min: the recording video length
Schedule: Record according to the set video type (regular, detect, alarm)
and time section.
Manual: Record no matter the channel in any state.
Stop: Stop recording no matter the channel in any state.
Day: From Sunday to Saturday, if you select All.
[Recording type] set recording type.(Standard, Motion)
If you want to motion detection only, pls tick the square of motion only.
5 Playback video
Got into the DVR main menu>playback

Record querying conditions include: file storing place, record
time,record channel, record type (regular, alarm, manual). After
chose the querying condition, click search button , If files exist, you
can see the corresponding color displaying in the time column, Click file
list button , you can see the files one by one displaying.
Double click the files you want to playback in the file list or click in the
time column to playback.

Sync Mode: Enable sync mode, multiple channels playback at the same
time.
Zoom in: Click left mouse to drag out an area, and then move mouse into
the area, after that click to enlarge, double click left mouse to exit
amplified state.
6 Motion detection Recording:
Get into the DVR main menu>sensor>motion detection

Select the channel you want to setup motion detect recording and tick
enable
Setup the sensitivity to minimize the false alarm
Region: you can select the motion detection area
Setup the the time duration
Setup motion detect linkage, tick send email, it will email alarm you
when motion triggered.
7 Email alert
Get into DVR main main menu>network>email

7 Video Backup
Plug in a USB flash disk to the DVR USB port
Get in the DVR main menu>backup

<p>The post XVRView DVR Quick Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

TetherX Camera Setup Guide v2, Tether your video surveillance, alarm panels, network infrastructure and other IP or Serial devices to the cloud. Monitor the health of your sites, cloud record cameras and integrate with third party services.

The steps required to set up Samsung Cameras / DVRs and NVRs

Setting Correct Profiles

Please ensure you have 2 profiles configured on your device:

IP Cameras

Cameras are the easiest to set up and should work out of the box. If the cameras are not working for any reason, please try one of the following for the Analytics Path and Recording Path:

Multi-Sensor IP Cameras & Encoders

If your device is a multi-sensor camera or an encoder, please set the Analytics Path as follows:

NVR – Network Video Recorders

DVR – Digital Video Recorders

DVR recorders setup is similar to NVR setup with the following differences:

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Can I use TetherX alongside HikConnect?

Can I use Hik-Connect on my Hikvision cameras and recorders?

Yes.

Please make sure that stream encryption is switched off under Configuration > Network > Advanced Settings:

HikConnect stream encryption uses a proprietary mechanism which is not available to third-parties. Please note TetherX will encrypt the stream to the highest standards, for more information please see our security white-paper.

Note: If you are still getting a broken stream or no live view, please try updating the camera and/or recorder firmware to the latest. There are known issues that have been addressed by Hikvision.

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Live View – Technical Implementation Details

How TetherX implements live view to be compatible with all manufacturers

Introduction

The quality, latency and smoothness of live view streaming is dictated by many factors:

Available Streams from Cameras

Typically cameras will provide 2 video streams as well as the ability to request a single image. These limitations dictate what is and isn’t possible when it comes to both recording and streaming.

💡 Note: More expensive and speciality cameras will provide additional video streams and custom streams of crops/de-warps of the same image (e.g. 180 or 360 cameras).

The streams are usually accessed through RTSP and the images through HTTP. For example:

Formats

Transcoding vs Proxying

TetherX supports both transcoding and proxying/packaging. The differences between the two are as follows:

Transcoding is a process of taking the stream from a camera, decoding it and then re-encoding it into a different format. This is the ideal method to hit a specific requirement of Internet bandwidth and viewing size, but it is in most cases cost prohibitive as you need power hungry and expensive hardware to achieve.

​For context, a TetherBox Pico capable of recording 10 cameras will only be able to record 2 if transcoding (you can enable transcoding in TetherX by editing a camera and switching to the advanced tab).

Proxying & Packaging is what is used in most cases, where the original video stream is maintained but is packaged into different containers, for example .mp4 for video recording and .ts for local and high-def live streaming (see streaming technologies below).
​

This means that ultimately, you are at the mercy of the camera/recorder. If you need to open 16 cameras and each one is 1mbit, but your upload speed is only 10mbit, it will simply not work because the stream size cannot be adjusted without either:

Video vs Images

TetherX use a combination of images and video to achieve different goals. It is important to understand the differences and advantages/disadvantages of each, which in turn dictate when either is used in TetherX.

The main difference between image and video compression is every image is self contained, where every video frame is part of a stream. While you may skip an image, skipping a frame in a video stream leads to parts of the image breaking / disappearing:

Systems that ignore broken/skipped data (e.g. streaming over UDP) will show a broken image while many systems will simply show a loading spinner while they wait for the next key frame (which is controlled by the key-frame interval set on the camera/recorder, typically set to 1 second, or the same number as fps, but sometimes much longer).

Because each image is self contained, it is typically 5 to 25x larger in bitrate vs video at 25 images per second. It may initially seem obvious that video should be used when accessing remotely, however there are certain important underlying trade-offs that make it a much tougher question which needs to be evaluated on a case by case basis, according to the following:

Advantages of Images

Live View Streaming Technologies

TetherX uses all mainstream streaming technologies available and choses between them depending on the specific requirements and constraints:

How TetherX Does It

TetherX supports most streaming technologies and switches between them depending on context.

When local streaming (the TetherBox is able to detect if you are on the same network), if we are viewing less than 10 cameras simultaneously TetherX switches to LHLS (see above) to show the primary video stream from each camera at full resolution/frame-rate (assuming your viewing device is capable of displaying this many streams). If this is not working well for you, you are presented with a toggle to switch off High-def streaming to fall back to loading images.

When full screening a camera (double tap/click a camera), we assume you want the higher quality and we switch to the full primary stream. If your connection is not able to sustain this stream, we automatically fall back to loading images.

When viewing multiple sites / cameras over Internet in record mode, we switch to image viewing but we transcode/transize the images depending on the size of each live view box on your screen. This ensures that you are able to view many simultaneous cameras, the latency is lower than video, it automatically adapts to the available bandwidth and it does not impact recording quality. This does however mean a lower fps.

When viewing multiple sites / cameras over Internet in monitor mode, we proxy the connection directly to the image provided by the camera. This leads to a further lowering of fps but ensures the TetherBox can monitor the health of and provide live view of 10x more cameras than in record mode.

Learn more about using Live View in TetherX here.

How Hikvision iVMS Does it

Because of the constrains outlined above, in order to show smooth video in iVMS (and Dahua PSS) software, if the connection speeds both on site and viewing device cannot accommodate the streams, the software temporarily reconfigures the cameras to send a lower bitrate stream while keeping the resolution the same.

💡 Note: if you happen to kill the software at this point (or lose connection), this can cause the camera to permanently record in lower quality.

Because many cameras or recorders only support a single stream at above D1 resolution, this means that not only is the live view quality reduced, but also the video being recoded which can lead to losing critical video evidence.

In our testing, limiting the connection to 5mbit 200ms upload and streaming just 4 cameras in HD resulted in blocky and usable footage being recorded on the NVR. It also took over 10 seconds to get an initial image, however the motion was smooth (25fps) once loaded.

In comparison when using images (outside of the iVMS/PSS software), the images loaded almost immediately, the image quality was significantly higher, but the frame-rate was poor (3-4fps) – still sufficient for making decisions in a control room setting, but understandably disappointing in smoothness by comparison. (Note: higher fps can still be achieved by full screening a single camera on demand).

When viewing a smaller number of cameras from the same manufacturer on a single PC or phone, it looks impressive to have smooth 25fps video on iVMS/PSS/others. However, when dealing with 100+ or even 32 cameras, from different manufacturers, different firmware versions, with multiple users, across multiple sites, with differing and fluctuating bandwidths, you begin to appreciate the trade-offs and advantages/disadvantages of each approach.

💡 Note: This approach of custom code to adjust Hikvision camera settings to achieve smoother live view is only suitable if you do not care about recording quality and you are optimising for a single manufacturer with compatible models/firmware.

​TetherX is an open platform with a focus on convention over configuration, we prioritise the integrity of recorded footage above live view and we implement approaches that work across all recorders/cameras as well as viewing devices.

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Uniview / UNV Camera Setup Guide (for use with TetherX)

Using TetherX with Uniview / UNV Cameras

Summary

Uniview or UNV cameras should work out of the box in most cases. However please note depending on the age of the camera and firmware versions, the RTSP path may be different.

Please try the following paths:

3. Open the Advanced tab and enter the required Analytics Path and Recording Path. Please try all the paths given as examples above.

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Camera Setup Checklist

Adding IP cameras to TetherX Please note your camera may have a different interface and options may be located in a different part of the interface. Please refer to the camera manual if you are not able to find the relevant option.

Network

Set a Static IP

Set camera to unused IP on 192.168.88.x network
set DNS/Gateway to 192.168.88.100

Important: Although it’s possible to configure your camera with DHCP, and TetherBox is capable of detecting any IP changes, we strongly advise against this practice for security reasons. This setting can potentially allow the camera to connect directly to the internet, raising a range of security issues. These include unauthorised access through back doors, or the risk of security holes in the camera’s firmware if it’s not updated regularly.

Video & Audio

Recording Stream (primary)

Analytics Stream (secondary)

Conditions

.

Audio (optional)

Date & Time

One option is to disable time from being displayed in the camera at all. You generally do this under OSD settings. If you do wish time to be displayed in the image, you need to set the following:

<p>The post TetherX Camera Setup Guide v2 first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

WiFi Camera 3rd Gen setup via Green Feathers app

This guide shows you how to set up your WiFi Bird Box Camera, Solar Powered WiFi Camera, or Garden Wildlife Camera on WiFi

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Before you begin

Test the WiFi signal strength by taking your smartphone/tablet to the site where you plan to install your camera; if it has a weak signal at the installation site then the camera may struggle to maintain a connection (see section 9 Hints & Tips at the bottom of the guide for help with WiFi signal strength)
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Insert a micro SD card if you have one; hold the camera with the lens facing up, then insert the micro SD card with the metal contacts facing up. Push it in fully until you feel it click into place. If you have trouble inserting the SD card to the point where it clicks into place, hold it down with your thumb then use a thin object like a pen to push it down fully
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Before you mount the camera in the bird box, make sure it’s connected to your WiFi router and can be viewed on the app. It’s best to set the camera up when it’s plugged in a different room to your router, then once it’s connected you can unplug it and install it in the final location

Ensure the device being used to set up the camera is connected to the same WiFi network that you want the camera to be connected to (this is only required for the setup process)

Make sure you know the name and password of the WiFi network which the camera will be connected to

Make sure that you are connecting the camera to a 2.4GHz WiFi signal; if you don’t know what this is you can read more here
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Plug in the power supply into the trailing cable of the camera; after the camera has powered on you will hear a three note chime, and the camera will start saying “Wait for WiFi config”

Remove the lens cap on the camera, if it has one, and remove the cap on the reset button 
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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

Let’s get started

To get started, open the app:

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1. Registering an account

Tap ‘Sign Up’ to create an account, then select ‘Agree’ for the ‘User Agreement and Privacy Policy’. If you have already signed up then skip below to the section called ‘Adding the camera to the app’.

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Once your account is all setup, just log in to the app!
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2. Adding the camera to the app

The first time you go to the Home page, you can choose to allow the app to use your device location. This is not essential, but helps with some features. Next, click the green ‘+’ icon at the top right of the screen.

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Now select the model of camera you are setting up, then select “QR mode”:

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3. Setting to QR mode and resetting the camera

Follow the instructions on the app or below to reset the camera.
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Now tick ‘Next step’ and select ‘Next’.
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4. Entering the WiFi details

Now you need to enter the details of the WiFi network that you want the camera to connect to. The name of the WiFi network which your phone or tablet is connected to should be automatically filled in, so just enter the password. To change the WiFi network your device is connected to, tap the icon to the right of the WiFi name:

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5. Scanning the QR code

When you select ‘Next’, the app will display a QR code to you. Point the camera 15-20cm away from the QR code, directly facing the screen, and the camera should register it and say ‘Connect router’. When it says this, tap the ‘I Heard a Prompt’ button.

If the camera is not scanning the QR code, try slowly increasing or decreasing the distance between the camera and phone screen to bring the QR code into focus. It can sometimes be easier with the phone placed on a flat surface to help keep the camera pointed in the right direction while slowly moving it.

It is also possible to re-adjust the focus on the lens which can be done by gently twisting it. The nut around the bottom of the lens will need loosening first. It is best to adjust the lens a small amount at a time as it shouldn’t be far out of focus.

After you have tapped the ‘I Heard a Prompt’ button, the app should automatically begin connecting to the camera. 
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After a minute or so, it should have found the camera and added it to the app, you can set a name for the camera now, or later on in the settings menu.

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6. Troubleshooting

If the camera does not connect to your WiFi:

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If you have connected it to your internet router, but it shows the message ‘Establishing encrypted channel‘ and doesn’t load: 

Remember, this guide only applies to the 3rd Gen NCIP3WF which was released in December 2020, if you have an older model of the camera have a look at our guide for the NCIP9WF or for the NCIP2WF. If you are unsure which camera you have, have a look at this article.

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7. Adding and renaming the camera

Now you can rename the camera by tapping the pencil icon to the right of the camera name. Once it is added, to view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To do next

Getting started with your Solar Powered Battery Camera

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To find out more about the settings, have a look at this guide.

To read about the motion detection settings, have a look at this guide.

If you want to get the device added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes.

For a list of all the useful guides we have for this camera, you can look here.

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Hints & Tips

Wired Bird Box Camera 3rd Gen setup via Green Feathers app

This guide only applies to 3rd Gen Green Feathers Wired Bird Box camera (GFIP3) or Garden Wildlife camera (GFIP320BWF) when not using WiFi

If you are unsure which model of camera you have, have a look at this article.

Before you begin

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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

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Let’s get started

To get started, open the app:

1. Registering an account

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Once your account is all set up, just log in to the app!
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2. Selecting the connection method

On the Home page, click the green ‘+’ icon at the top right of the screen.

Select the type of camera that you have from the grid shown, for wired setup it will either be Garden Wildlife Camera or Wired Bird Box Camera.

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Now select Ethernet mode and follow through the prompts that show on the screen to connect your camera.

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The app will start searching for your camera with a 2minute count down, once it has been found you will be presented with the screen below.

Once the circle has filled and the camera is connected to the network, you can set a name for the camera by tapping on it.

If the camera does not connect at this stage, try going through the wired setup steps again without resetting the camera.

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4. To do next

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To see the meanings of the settings, have a look at this guide.

If you want to get the device easily added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes!

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5. Resetting the camera

1. Power on the device and wait for it to play three notes to indicate it has started up
2. Press and hold the reset button for 5 seconds; you will hear it say ‘Reset, camera reboot’.
3. When the camera starts saying ‘Wait for Wi-Fi config’ or has a flashing red indicator light, tick ‘Next step’. Once your camera has been reset you can re-connect it to Wi-Fi.

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<p>The post Green Feathers 3rd Gen Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

You can connect your compatible Amazon Echo, Echo Show, Fire TV, or Fire Tablet to your Ring device and use Alexa voice commands to do the following (and more):

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

See which Alexa-enabled devices are compatible with Ring

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Connect your Ring device to your Alexa-enabled device

First, you’ll need to download the Alexa app on your mobile device or tablet. Get the Alexa app from the Apple App Store (iOS devices), or the Google Play Store (Android devices).

You may also need to update your mobile device’s operating system.

If you already have the Ring app you’ll need to ensure you have the latest version. 

Next, follow these steps to add Ring as a Skill in the Alexa app:

Note: If your Ring devices do not appear after you tap Discover Devices, you can say, “Alexa, discover my devices,” or tap the Devices icon at the bottom right corner of the Alexa app.

Connecting Amazon Alexa-Enabled Devices with Ring Devices

Read More : Ring Alarm Setup Guides and Manuals

Activate chime notifications on your Alexa-enabled device

Once you’ve connected your Ring doorbell to your Alexa-enabled device, you can set up chime notifications to get an alert on your Echo or Fire TV device when someone presses your doorbell.

Follow these steps to get Chime Notifications:

Note: Make sure each Alexa device you enable for Chime Notifications has Communication and Announcements enabled and the Do Not Disturb feature turned off in the Alexa app.

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Activate Ring Intercom notifications on your Alexa-enabled device

Once you’ve connected your Ring Intercom to your Alexa-enabled device, you can set up Ring Intercom notifications to get an alert on your Echo or Fire TV device when someone buzzes your Ring Intercom.

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Answer the door or Ring Intercom with Alexa

After you’ve connected your Ring doorbell or Ring Intercom to your Alexa-enabled device, you can answer the door and speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

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Configure unlock by voice for your Ring Intercom

Follow the steps to enable unlock by voice and create a voice code

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Unlock your building entrance using Alexa with Ring Intercom

To unlock the building door using Alexa, say Alexa, unlock [Ring Intercom Name]. Alexa will then ask you for your voice code to complete the action.

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Get Live View from your Ring camera with Alexa

If you have an Echo Show, Fire TV, or Fire Tablet, you can use Alexa commands to view the live video stream from your Ring doorbell or security camera.

To get a live view from your Ring camera, you can say:

To stop the live video feed, you can say:

Note: “Front Door” is an example and may differ from the location labels that you assigned to your device(s) during setup. Other examples – backyard, side door, garage, etc.

Read Next  :Reolink NVR Setup Guide

Arm and disarm your modes

You can ask your Alexa-enabled device to change the mode to disarmed or armed* for your Ring devices, including cameras and Ring Alarm.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Click here to learn how to arm and disarm your Ring devices with Alexa.

To learn more about Ring Modes, click here. 

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 Control which Alexa devices can access Live View on your Ring devices

Once you’ve connected your Ring device(s) to Alexa, you can change which Alexa devices have access to Live View at any time in the Ring app.

Note
If you enabled the Ring Skill on an Amazon/Alexa account that is not linked to your Ring account, the Alexa devices will not be listed here. If you wish to remove access to your Ring account for those Alexa devices, you can do so from the associated Amazon/Alexa account.

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Ring and Alexa troubleshooting tips

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Downloading and Updating the Ring App

Learn how to download the Ring app and update your mobile device’s version of the Ring app. 

Downloading the Ring app for your mobile device

The Ring app is available for phones and tablets in the Apple and Google Play stores.

You can also visit ring.com/app to directly download the Ring app on your mobile phone.

Learn how to create a Ring account

Updating the Ring app on your mobile phone

For the latest features and fixes, make sure to update the Ring app to the latest version. To get started, choose your mobile device’s operating system below:

Troubleshooting your Ring app update

If you’re having trouble getting the latest version of the Ring app, here are a few things to try. 

Make sure your mobile device is on wifi.
If you have poor cellular signal, your mobile device may be pausing your update until it’s on wifi. Try connecting to a wifi network.

Make sure your mobile device has enough storage.
For apps to update, most mobile devices require 3-5 GB (gigabytes) of space. Try backing up your photos and videos to the cloud, or uninstalling apps you don’t use.

Confirm your mobile device is compatible to update.
If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device’s operating system may be unable to use the Ring app. Since the release of these operating system versions, we’ve made significant security updates to help protect your Ring account. 
Learn more about Compatible Mobile Devices

Restart your mobile device.
Sometimes phones and tablets just need to be restarted. After restart, attempt to update the Ring app again in your settings or app store.

Uninstall and reinstall the Ring app. 
If you uninstall the Ring app on your mobile device then reinstall the Ring app from your app store, you will download the latest version. Don’t worry, you won’t lose access to your Ring videos, settings, and Event History.

Note
If your mobile device is operating on iOS 13 (or lower) or Android 8 (or lower), you may not be able to reinstall the Ring app.

Arming, Disarming, and Setting Modes on your Ring Alarm

Arming, Disarming, and Setting Modes on your Ring Alarm

Security modes

These three modes on your Ring Alarm will protect your home in different ways. You can switch between them depending on your needs.¹

Disarmed Mode

In this mode, no sensors in your home will be monitored and no alerts will be sent to the monitoring station. Your Alarm system will still be powered on and functioning.

Use this mode when you’re at home and want the freedom to easily go in and out of your house. Fire and CO sensors (if they are attached to the system) will still be monitored.²

Home Mode

In this mode, only your perimeter sensors (doors and windows) will be monitored. Use this when you’d like to move freely inside your home. You can control which sensors are monitored in Home Mode by setting them in your Ring app:

Away Mode

In this mode, all your sensors are monitored and an alert is issued if any of them are triggered. Use Away Mode to secure your home when you’re leaving it and will be out. You can control which sensors will be monitored in Away Mode by setting them in your Ring app:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

² A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for a business or commercially zoned address. See Ring alarm licenses at: ring.com/licenses. Additional permit or false alarm fees may apply depending on your local jurisdiction. Additional charges may apply in areas that require permits or guard response service for alarm verification.

Arming your system

To arm your system using the Ring app¹

To arm your system using the Alarm Keypad

When you’ve changed your mode, your Alarm system begins a countdown. This is an Exit Delay, and it gives you time to leave your home before the system arms itself.

You can set an Exit Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Disarming your system

To disarm your system using the Ring app¹

To disarm your system using the Keypad

When you enter your home, your Alarm system begins a countdown. This is an Entry Delay, and it gives you time to disarm the system before it goes off.

You can set an Entry Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Panic alarm

This feature lets you send a panic alarm to the monitoring station anytime. To turn it on, press and hold the ✓ and X buttons on the Keypad simultaneously for 3 seconds.

The Keypad will then send an instant alarm signal to the hub, the Keypad LED Ring will quickly blink red three times, and the speaker will play the panic alarm sound.

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<p>The post Ring Devices Amazon Alexa Connecting Guide first appeared on NVR IPCAMERA SECURITY.</p>

The default password for your ONWOTE camera system is 123456 or 1234@abcd. If neither can work, please contact us at support@onwote.com to reset password.

1. Please install SearchoTool on your computer: http://onwote.com/Download#Tools

2. Please connect one of the NVR poe port to your computer directly.

3. Launch Searchool on your computer and search cameras.

4. Check in your camera and click Batch Reset to Reset your camera. Please wait for about 3 minutes until the camera finished resetting.

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1. Please click the image of the dome camera and click  icon to go to the PTZ setup page.

2. Please click “Add” to add preset, click OK to save this preset. Then move your camera to another position to set the next preset.

3. Please set command for the camera according to the command list below.

Examples:

If you set preset 65, call 65 mean auto cruise from preset 1- preset7.

If you want to stop cruise, please add preset 96 and call 96.

If you set preset 87 and call 87, it means the camera will scan from left to right in low speed.

If you set preset 96 and call 96, the camera will stop cruising.a

ONWOTE Poe NVR Setup Guide

Read More : How to Connect POE NVR via the Onvif Protocol?

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Step1: Turn off the NVR, unscrew it and remove the cover.

Step2: Unscrew the screws on the bottom of the NVR.

Step3: Unplug the 2 cable from the Hard drive

1. Connect the switches one by one, then connect the poe switch and NVR with the same router.

2. Change the cameras IP to the same segment with your router/enable DHCP of your cameras.

Please download the software SearTool and install it on your computer (connected to the same router):

http://onwote.com/Download#Tools

Please use SearchTool to detect the camera. Then check in the cameras and click Batch Edit IP. Click DHCP to enable DHCP of your camera or choose IP Batch Manually Setting to change the camera’s IP address to the same segment with your router manually.

e.g.: If the gateway of your router is 192.168.1.1, please change the camera’s IP to 192.168.1.X(X can be numbers from 50-100) and each camera has a different IP.

3. Add cameras on NVR

Please go back to the monitor which is connected with the NVR. Go to Settings—Camera—Add camera to add the cameras.

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1. Connect the switches one by one, then connect the router and NVR with one of the switches.

2. Change the cameras IP to the same segment with the NVR’s LAN port.

Please go to Settings—Network—TCP/IP to check the IP of the NVR:

eg:

Please download the software SearchTool and install it on your computer (connected to the same router):

http://onwote.com/Download#Tools

Please use SearchTool to detect the camera. Then check in the cameras and click Batch Edit IP. Click DHCP to enable DHCP of your camera or choose IP Batch Manually Setting to change the camera’s IP address to the same segment with your NVR’s IP manually.

e.g.: If your NVR’s IP is 192.168.1.16, please change the camera’s IP to 192.168.1.X(X can be numbers from 50-100) and each camera has a different IP.

3. Add cameras on NVR

Please go back to the monitor which is connected with the NVR. Go to Settings—Camera—Add camera to add the cameras.

2.2. Tap on  and choose Scan code to add.

1.    Click one iamge and tap on  to view video in full screen.

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3.    Tap on the icon  and choose Super definition; Super definition mode requires higher internet speed.

4. 

  Click the playback button  to playback.

3. Please open SearchTools on your computer and search the cameras.

4. Please choose one camera, move your mouse to Preview, click on “e” to go to web client.

5. Your browser will open a page automatically, please login with admin and password 123456

6. Please go to Configuration—Image—OSD. Change Time Format and click on Save.

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3. Please open SearchTools on your computer and search the cameras. Move your mouse to Preview behind the camera, click on“e“ to go to web client.

4. Your browser will open a web page automatically. Login the camera web page using Username: admin  Password: 123456

5. Choose Configuration—Event—Intelligent Detect, disable Draw rect in video, click on Save.

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Here is the software for MAC: http://onwote.com/Download#Software#NVRTD…Series

Please download it and install it on your MAC. If you MAC doesn’t allow it to install the software, please go to System preference—Security& Privacy to change the authority.

Add device and view video on MAC

User: admin  Default Password: 123456

Choose Resource Management, click on Add

Click on Manually Add, change IP to Serial No.. Input the serial number and password of your system. Click OK to save device. (How to find the serial number?—Go to NVR monitor, choose Settings—Network—NAT, the serial number is below the QR code.）

You will go back to Resource Management page after you clicked OK. Please wait for 3-5 minutes, until the information of your device turns to black on this page, then go to Live View1*, double click on the Default area to view video.

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Here is the new software for windows PC: http://onwote.com/Download#Software#NVRTD…Series

User: admin  Default Password: 123456

Choose Resource Management, click on Add

Click on Manually Add, change IP to Serial No. Input the serial number and password of your system. Click OK to save device. (How to find the serial number?—Go to NVR monitor, choose Settings—System—Information, the serial number is below the QR code.）

You will go back to Resource Management page after you clicked OK. Please wait for 3-5 minutes, until the information of your device turns to black on this page, then go to Video Preview1*, drag the camera to the right side one by one to view video.

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a) Playback on NVR

1. Click Start  -> Playback, go to the NVR playback menu;

2. Select the date and time to start playback.

3. Click the time bar on the right side to playback the specific time period.

b)Playback on mobile app.

Open your app and click the playback icon  to playback.

Attention: Please use “VLC”player(https://www.videolan.org/vlc/index.en_GB.html) to play the video you back up from the nvr system.

1. Insert a USB disk into the NVR USB port. Click Start  -> Search and Backup;

2. Choose By Time. Click Set Backup Time.

3. Set backup time, click OK.

4. Click + inside the windows to add camera.

5. Click Backup to back up video to your USB disk.

Please pay attention to the position of the Waterproof O ring. The end connected with the camera must be higher than the end connected with the Ethernet cable.

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<p>The post ONWOTE Poe NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

AlfredCamera Setup Guide

What is AlfredCamera?

Our features have been developed for one reason—to help bring you peace of mind. “Simple security at your fingertips” is what we strive for. 

With over 15 million users worldwide, AlfredCamera is the world’s most popular home security camera. We all have someone and something we deeply care about. Whether it’s to keep your babies, pets, or other family members safe or keep an eye on your home, Alfred is here to help you. We believe that everyone deserves the peace of mind, so we made home security easy and free for everyone. 

AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred’s own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your security cameras. Once your camera device is all set, you can watch live sessions, Event videos, or Continuous Recording Footage at any time and anywhere. 

With our Motion Detection technology, you can detect any motions you might want to know, whether an alarming intruder at your door or simply your excited pet running through the house. In addition, you can also turn on the Continuous Recording to never miss anything. If you would like to check  Moments and Events videos, you can find all the videos triggered by the motions when you were gone. If you would like to check what happened in the past 8 hours, including all the Events, you can playback the Continuous Recording footage. 

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How do I set up AlfredCamera?

Our mission is to make home security simple and accessible to everyone. AlfredCamera helps to turn your device or computer into a security camera, and you only need at least two of them to set up your security systems. You may find our app on Google Play Store or App Store, or you can also use Alfred’s Web on your computer, or even use AlfredCam (Alfred’s own hardware camera) to set as your security camera. 

To know how to set up your AlfredCam, please see here. To set up AlfredCamera on your own devices, please scroll down for a step-by-step guide: 

Step 1 – Prepare 2 devices (mobile or tablet)

Requirements: 

You will use the 2 devices as a

Step 2 – Download Alfred app 

Download Alfred app on your 2 devices from

Step 3 – Log In to the Alfred App

There are three methods to log in to the Alfred app: Google/Email/Apple. If you choose to log in with your email, please enter your email address, then check your inbox to receive a verification email. Afterward, click the link inside the email to verify your account.

Step 4 – Connect two devices

There are 2 options to connect your devices:

Option A : Log in to the same account on two devices

Option B : Connect two devices via scanning the QR code

https://youtu.be/wEh6S9wcX6A

• Log in with your account 

• Tap the Camera Tab

• Tap  Add a Camera  to generate a QR code

• Tap  Scan to Link to Viewer Device to open an in-app scanner

• Scan the QR code on the first device

⚠️ Note: If you are unable to scan the QR code successfully, please check the following:

Step 5 – You’re all set

Now you can start watching live and recording videos now!

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⚠️ Note: Refrain from pressing the power button or home button on your Camera devices may cause your camera to go offline. 

Is AlfredCamera free?

AlfredCamera is available for free in the App Store and Google Play Store. As Alfred believes that everyone deserves a peace of mind, we offer many features for free to all users. You may use Alfred’s service on your mobile devices (Android and iOS) and computers, or our AlfredCam with free setup charge and subscription. 

If you’d like to access advanced features that offer more security, please subscribe to the monthly or yearly Alfred Premium plan. To help you know more details about Alfred Premium, this table will help you determine which of these meets your needs. 

Features and Subscription Plans

* = Only available on Android devices
** = Currently not supported on WebViewer

 👉🏼 To subscribe to Alfred Premium, simply tap the top of the home screen.

⚠️ Note:
A. Local currencies/taxes may apply, you may check and confirm the total cost before confirming your payment. 
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B. AlfredCamera only offers free software service with limited free features. You may use your own spare devices and computers, or purchase AlfredCam via the in-app purchase. 

What devices and systems does AlfredCamera support?

AlfredCamera works on Android devices, iOS devices, computers, and AlfredCam (AC101) (Alfred’s own hardware camera).

To make home security accessible to everyone, we try to make AlfredCamera available on as many smartphone/tablet devices and operating systems as possible. You can connect devices running across Android and iOS systems, use Alfred’s WebCamera / WebViewer, or AlfredCam.

As a rule of thumb, if you can find the AlfredCamera app on the Google Play Store or App Store on your device, it most likely means that the Alfred app can run on your device. However, we do not support any IP cameras or security systems on the market, but you may use AlfredCam, Alfred’s hardware camera. 

What are the recommended OS requirements for my device?

What if I don’t have two devices that run above iOS 11 or Android 5.0?

If you do not have at least two smartphone or tablet devices that run above iOS 11 or Android 5.0, you can use one of the alternatives given below:

What are some of the requirements to use AlfredCamera?

Alfred is all about seamlessly turning old and retired smartphones or tablets into home security cameras. AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, and AlfredCam. 

As we stated that AlfredCamera allows you to build a “Simple Security at Your Fingertips”, it only requests certain minimum storage and internet requirements to set up. In this article, you will learn more about: 

Storage Requirements

Motion Detection

While Alfred keeps your Events and Moments in the Cloud, we still need some local storage to generate snapshots and perform other basic actions on your device.

Continuous Recording

The Continuous Recording footage is saved on your Camera device instead of in the Cloud. Free users and Premium users have different storage requirements: 

Alfredcam (AC101)

AlfredCam is Alfred’s own hardware camera, which requires an SD card inserted if you want to enable Continuous Recording. On the other hand, there are no other storage requirements if you only use the AlfredCam for Motion Detection. Event (motions triggered) and Moment (manually recorded/saved) videos are stored on Alfred’s Clouds for 7 days or 14 days depending on your subscription status. 

Internet Requirements

1. Not only your Camera and Viewer devices, but AlfredCam also needs internet connections to function

Most of our users connect their Camera devices or AlfredCam to their WiFi at home and use their Viewer devices on mobile or office networks. However, the WiFi signal has a higher chance of being unevenly distributed or inconsistent, so we recommend checking Connection Report or WiFi Signal Strength (for AlfredCam) to see if your WiFi signal needs to be improved. You can also use the WiFi Analyzer app to help find an area with the strongest signal to place your Camera device or AlfredCam.

Additionally, you can try the following suggestions to improve your network stability (this does not apply to the AlfredCam): 

2.  How much data does Alfred use?

Data consumption may vary depending on lighting conditions, movement frequencies, and more. While it’s hard to be specific about Alfred’s data consumption, here are some guidelines that might help you:
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If you want to get a more accurate idea of how much data your Alfred needs, we recommend that you test Alfred out for a day or two. 

3. Does Alfred work when I’m abroad?

As long as all devices are connected to the internet, Alfred works regardless of the distance between the devices. Make sure your Camera devices have a stable connection and that your Viewer devices are connected to a WiFi network or can access international roaming.

When you’re away from home, don’t forget to keep your Camera devices plugged in.

⚠️ Note: Since Alfred relies heavily on Google’s technology, if the country you’re in doesn’t support Google, Alfred will not be able to function properly.

What permissions does Alfred need? How do I turn them on?

To ensure it runs smoothly, there are a few permissions to grant Alfred. Below are the permissions Alfred needs and why:

👇🏼 Please follow the instructions below to grant Alfred permissions: 

Grant microphone permission

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Microphone“

6.Choose “Allow only while using the app“

7.For Android 11+ devices, disable “Remove permissions and free up space” under the Unused apps

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Microphone toggle

Grant camera permission  

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Camera“

6.Choose “Allow only while using the app“

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Camera toggle

Grant Media and Photo permission 

📱Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Files and Media“

6.Choose “Allow access to media only“

📱iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Tap “Photos“

4.Choose “All Photos“

Grant permission to display over other apps (Android 10+ only)

1.Open “Settings” on your Camera phone

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Display over other apps“

5.Switch on the “Allow display over other apps” toggle

How do I set up AlfredCam?

Our mission is to make home security simple and accessible to everyone. With AlfredCam, you only need one Viewer device to set up your security systems. You may download our app on Google Play Store or App Store on your Viewer device, and pair it up with AlfredCam (Alfred’s own hardware camera).

To set up your AlfredCam, please scroll down for a step-by-step guide: 

Download the AlfredCamera app on your Viewer device

Please download the AlfredCamera app on your Viewer device from one of the below platforms (see more information on the device and systems requirements here): 

Create or Log in to your account

If this is your first time using the AlfredCamera app, you will be asked to set up an account. You may sign up with your Google account, Apple ID, or email address to create a new Alfred account. You can see more information on how to set up your Alfred account here.

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Connect AlfredCam with your Viewer device

1.Make sure your AlfredCam is plugged into a power source, you should see the Status LED on your AlfredCam is in solid RED 🔴.

2.On your Viewer device, tap “Add a Camera” and select “AlfredCam“
   

3.AFTER the Status LED turns slowly blinking GREEN 🟢, tap “I see the green light blinking“
⚠️ Note: If you do not see the green light blinking, please tap “Not seeing the green light blinking?” and reset your camera with the paper clip by pushing the reset button in for 5 seconds. When you hear a beep from your AlfredCam, please tap “I heard a beep“. Then follow the instructions to retry again.

4.Select your 2.4GHz WiFi network > tap “OK” > enter your network password > tap “Next“
   ⚠️ Note: The Alfred app will only ask for location access during the pair-up process by searching for the WiFi nearby to help pair up devices. If you have privacy concerns, you may choose “Allow once”, and the location access will be automatically de-authorized after the pair-up process is complete.

5.Scan the QR code
A. Hold your camera up to your phone screen with the QR code displaying, and keep 6-12 inches of distance in between.
B. AFTER you hear “QR code scanned“, tap “I heard QR code scanned“. Then wait for a few seconds to complete the setup.⚠️ Note: To avoid glare causing unsuccessful scanning, please remove the transparent sticker on the AlfredCam and adjust the screen brightness.  

6.Once the Status LED turns solid Green 🟢, you’re all set! When prompted on the next screen, follow the instructions to turn on Motion Detection.

What type of SD cards are compatible with AlfredCam?

Choosing the right SD card for your AlfredCam is crucial to ensure reliable and efficient storage of video footage. With so many options on the market, it can be difficult to determine which ones are compatible with your device.

The following table provides a list of recommended SD cards that have been extensively tested and found to be the most compatible and reliable options for your AlfredCam.

⚠️ Note: Storage support ranges from 4GB to 256GB in FAT-32 format. Proper formatting is crucial for optimal performance, so it is recommended to ensure the SD card is correctly formatted before use

How to reboot or factory reset AlfredCam?

Reboot AlfredCam 

Reboot Remotely 

1.Tap the Camera’s settings wheel 

2.Scroll down and tap “Reboot Camera”

3.Confirm by tapping “Reboot”

4.Your camera will be temporarily disabled/offline and then reboot itself once the update is complete. It may take a few minutes to complete the process. 

⚠️ Note: While your AlfredCam is being rebooted, the app will automatically take you back to the camera list. Your AlfredCam will be offline for a few minutes  (you may see error code 7007) before it comes back online by itself.

Reboot Manually 

If you are not able to reboot remotely, you can manually unplug and plug it back in again to reboot your AlfredCam. 

Please make sure to check your LED indicator light before unplugging your AlfredCam. When the LED indicator light is flashing green, it indicates that it is in the middle of updating its firmware. Unplugging during the firmware update or video recording may cause fatal damage to hardware or even fail to save videos. 

Factory Reset AlfredCam 

Resetting your AlfredCam device may be necessary to troubleshoot any issues that you encounter while using it. This could include situations such as changing your current Wi-Fi name or password, moving your AlfredCam to a different location with a different Wi-Fi network, or other situations that require a network reset. 

⚠️Note: 

Night Vision (AlfredCam)

Night Vision can be switched Automatic, On, or Off

Automatic          On                   Off

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AlfredCam’s Night Vision functions based on six 850nm infrared LED lights on each camera to show you a clear black and white image even in a dark environment. It allows you to see objects up to 16ft (5m) to 22ft (7m) away, depending on the size of the objects and the light source around them. When Night Vision is set to Automatic, it will detect the light source around the environment and automatically switch to black-and-white vision when there’s insufficient light. 

Night Vision: Automatic (Recommended)

When Night Vision is set to automatic, it detects the light source around the camera and will either show the natural color or switch to a black-and-white vision when there is insufficient light. If your AlfredCam is in an environment that does not get consistent light, it is recommended to set Night Vision to Automatic. To turn on this mode, please follow the steps below: 

⚠️Night Vision will be set to Automatic by default for new users. 

Method 1.