AlfredCamera Setup Guide - NVR IPCAMERA SECURITY
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AlfredCamera Setup Guide

AlfredCamera Setup Guide

Guide, AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred's own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your cameras. Once your camera device is all set, you can watch live sessions, Event videos, or Continuous Recording Footage at any time and anywhere.

Table of Contents

AlfredCamera Setup Guide

What is AlfredCamera?

Our features have been developed for one reason—to help bring you peace of mind. “Simple security at your fingertips” is what we strive for. 

With over 15 million users worldwide, AlfredCamera is the world's most popular home . We all have someone and something we deeply care about. Whether it's to keep your babies, pets, or other family members safe or keep an eye on your home, Alfred is here to help you. We believe that everyone deserves the peace of mind, so we made home security easy and free for everyone. 

AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred's own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your security cameras. Once your camera device is all set, you can watch live sessionsEvent videos, or Continuous Recording Footage at any time and anywhere. 

With our Motion Detection technology, you can detect any motions you might want to know, whether an alarming intruder at your door or simply your excited pet running through the house. In addition, you can also turn on the Continuous Recording to never miss anything. If you would like to check  Moments and Events videos, you can find all the videos triggered by the motions when you were gone. If you would like to check what happened in the past 8 hours, including all the Events, you can the Continuous Recording footage. 

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How do I set up AlfredCamera?

Our mission is to make home security simple and accessible to everyone. AlfredCamera helps to turn your device or computer into a security camera, and you only need at least two of them to set up your security systems. You may find our app on Google Play Store or App Store, or you can also use Alfred's Web on your computer, or even use AlfredCam (Alfred's own hardware camera) to set as your security camera. 

To know how to set up your AlfredCam, please see here. To set up AlfredCamera on your own devices, please scroll down for a step-by-step guide: 

 Step 1 – Prepare 2 devices ( or tablet)
 Step 2 – Download Alfred app 
 Step 3 – Log In to the Alfred App
 Step 4 – Connect the 2 devices with the same account
 Step 5 – Make sure you have one Viewer & one Camera

 

Step 1 – Prepare 2 devices (mobile or tablet)

Requirements: 

 Device: Phones or tablets (Both devices are connected to a network)
 Original OS: Android 5.0+  or  iOS 11+   
(Please learn more about the Internet and storage requirements.) 

You will use the 2 devices as a

 Camera to record motions (suggestion: your old phones)
 Viewer to check the feed from your camera device (suggestion: your daily phones)

 

Step 2 – Download Alfred app 

Download Alfred app on your 2 devices from

 App Store (for iOS devices)
 Play Store (for Android devices)

 

Step 3 – Log In to the Alfred App

There are three methods to log in to the Alfred app: Google/Email/Apple. If you choose to log in with your email, please enter your email address, then check your inbox to receive a verification email. Afterward, click the link inside the email to verify your account.

IMG_6471.jpgIMG_6417.png

 

Step 4 – Connect two devices

There are 2 options to connect your devices:

 

Option A : Log in to the same account on two devices

 On the first device – Tap  Continue with Google/Apple/Email  to log in
 On the second device – Use the same login option to log in with the same account

 

Option B : Connect two devices via scanning the QR code

https://youtu.be/wEh6S9wcX6A

 On the first device 
 Log in with your account 
 Tap the Camera Tab
 Tap  Add a Camera  to generate a QR code
7d67207c-4761-43ac-a980-ce6fb21a3f62.png95395c63-d3d3-4ade-91ca-e0aa5c481021.png

 

 On the second device
 Tap  Scan to Link to Viewer Device to open an in-app scanner
 Scan the QR code on the first device
8c485151-d468-4dbf-9be2-f1c0e1cd6381.png037a1363-621d-43f4-8fde-14d5076cca7e.png

⚠️ Note: If you are unable to scan the QR code successfully, please check the following:

1.Ensure that you have selected “Mobile Device” as the pairing option
2.Make sure your screen brightness is sufficient
3.Make sure to scan the QR code within 30 minutes of generating it

 

Step 5 – You're all set

Now you can start watching live and recording videos now!

mceclip4.png.  mceclip3.png

️ Note: Refrain from pressing the power button or home button on your Camera devices may cause your camera to go offline. 

Is AlfredCamera free?

AlfredCamera is available for free in the App Store and Google Play Store. As Alfred believes that everyone deserves a peace of mind, we offer many features for free to all users. You may use Alfred's service on your mobile devices (Android and iOS) and computers, or our AlfredCam with free setup charge and subscription. 

 

If you'd like to access advanced features that offer more security, please subscribe to the monthly or yearly Alfred Premium plan. To help you know more details about Alfred Premium, this table will help you determine which of these meets your needs. 

Features and Subscription Plans

 

Alfred Free

Alfred Premium

 Number of devices

Unlimited

Unlimited

 Manually saved recordings storage

Unlimited

Unlimited

 Motion Events length

Up to 30 seconds

Up to 120 seconds

 Motion Events storage 

7 days

14 days (after upgrade)

 Features

 

 

 Low-Light Filter (Night Vision)

 Two-Way Talk

 Flashlight

 Siren

 Camera Health Check

 Motion Detection Reminder*

 

 Trust Circle

 Viewer Priority*

 Battery Level

 App Lock*

 Open after restart*

Power-Saving Mode

 Wake up Camera*

 Download single video to local storage

 

Ad-Free for Life

 

 HD viewing/recording

 

 Zoom

 

 A.I.-Powered Person Detection (Person only)

 

 Multiple videos download

 

 Motion Detection Schedule**

 

Up to 3 viewers can access the same live feed simultaneously.

 

* = Only available on Android devices
** = Currently not supported on WebViewer

 

 👉🏼 To subscribe to Alfred Premium, simply tap the top of the home screen.

 

️ Note:
A. Local currencies/taxes may apply, you may check and confirm the total cost before confirming your payment. 

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B. AlfredCamera only offers free service with limited free features. You may use your own spare devices and computers, or purchase AlfredCam via the in-app purchase. 

What devices and systems does AlfredCamera support?

AlfredCamera works on Android devices, iOS devicescomputers, and AlfredCam (AC101) (Alfred's own hardware camera).

To make home security accessible to everyone, we try to make AlfredCamera available on as many smartphone/tablet devices and operating systems as possible. You can connect devices running across Android and iOS systems, use Alfred's WebCamera / WebViewer, or AlfredCam.

As a rule of thumb, if you can find the AlfredCamera app on the Google Play Store or App Store on your device, it most likely means that the Alfred app can run on your device. However, we do not support any IP cameras or security systems on the market, but you may use AlfredCam, Alfred's hardware camera. 

 

What are the recommended OS requirements for my device?

1.Viewer devices

You can set almost any smartphone and tablet device as Viewer devices, as long as they run on systems Android 5.0+ and iOS 11+. The same Viewer device requirements apply if you also use AlfredCam (Alfred's own hardware camera). We suggest that you use your daily phones as Viewer devices.
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2.Camera devices

As long as you can find Alfred's app on the Google Play Store or App Store, you can use your device as a camera.

📱 Android: Android 5.0 or above

📱 iOS: iOS 11 or above

What if I don’t have two devices that run above iOS 11 or Android 5.0?

If you do not have at least two smartphone or tablet devices that run above iOS 11 or Android 5.0, you can use one of the alternatives given below:

 Use Alfred's WebCameraonly supported on Chrome) / WebViewer on Chrome or Safari as your Camera and Viewer device
 Use Alfred's AlfredCam (Alfred's own hardware camera) as your Camera device. See how to get your own AlfredCam via in-app purchase here

What are some of the requirements to use AlfredCamera?

Alfred is all about seamlessly turning old and retired smartphones or tablets into home security cameras. AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, and AlfredCam. 

 

As we stated that AlfredCamera allows you to build a “Simple Security at Your Fingertips”, it only requests certain minimum storage and internet requirements to set up. In this article, you will learn more about: 

Storage Requirements

Motion Detection

While Alfred keeps your Events and Moments in the Cloud, we still need some local storage to generate snapshots and perform other basic actions on your device.

 Android devices: Alfred requires 24-25 MB of storage from your Camera device
(If your device runs on 
Android 7.0 and up, Alfred will need around 40 MB of local storage to run all the APIs)
 iOS devices:  Alfred requires 24-32 MB of storage from your Camera device

Continuous Recording

The Continuous Recording footage is saved on your Camera device instead of in the Cloud. Free users and Premium users have different storage requirements: 

 Free users: 0.6 GB from your Camera device
 Premium users: 2.4 GB from your Camera device

Alfredcam (AC101)

AlfredCam is Alfred's own hardware camera, which requires an SD card inserted if you want to enable Continuous Recording. On the other hand, there are no other storage requirements if you only use the AlfredCam for Motion Detection. Event (motions triggered) and Moment (manually recorded/saved) videos are stored on Alfred's Clouds for 7 days or 14 days depending on your subscription status. 

 

Internet Requirements

1. Not only your Camera and Viewer devices, but AlfredCam also needs internet connections to function

 Camera device: Your Camera device must always be connected to a stable internet to run Motion Detection, record videos, and upload videos onto the Cloud
 Viewer device: Your Viewer device requires an internet connection to receive notifications, watch Live streaming, or play a Motion Detection video
 AlfredCam (AC101): AlfredCam currently only supports 2.4GHz Wi-Fi and does not support mobile networks or 5GHz Wi-Fi at the moment

Most of our users connect their Camera devices or AlfredCam to their WiFi at home and use their Viewer devices on mobile or office networks. However, the WiFi signal has a higher chance of being unevenly distributed or inconsistent, so we recommend checking Connection Report or WiFi Signal Strength (for AlfredCam) to see if your WiFi signal needs to be improved. You can also use the WiFi Analyzer app to help find an area with the strongest signal to place your Camera device or AlfredCam.

 

Additionally, you can try the following suggestions to improve your network stability (this does not apply to the AlfredCam): 

 Delete unnecessary apps to save bandwidth (️ Keep Google Play Service for Alfred to work)
 Move your router or install a WiFi extender if you have trouble getting signals in some corners
 Assign bandwidth priority for Alfred

2.  How much data does Alfred use?

Data consumption may vary depending on lighting conditions, movement frequencies, and more. While it's hard to be specific about Alfred's data consumption, here are some guidelines that might help you:
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 Live feed: between 20-70 KB /sec (depending on the lighting condition)
 Motion Detection snapshot: 20-50 KB
 A 5-second Motion Detection Event:
 Free users: 80-120 KB
 Premium users: 400-600 KB
 Premium Motion Detection: 150-250 KB/sec 
 Continuous Recording:
 Free users: 50KB/sec
 Premium users: 120KB/sec

If you want to get a more accurate idea of how much data your Alfred needs, we recommend that you test Alfred out for a day or two. 

 

3. Does Alfred work when I’m abroad?

As long as all devices are connected to the internet, Alfred works regardless of the distance between the devices. Make sure your Camera devices have a stable connection and that your Viewer devices are connected to a WiFi network or can access international roaming.

When you're away from home, don't forget to keep your Camera devices plugged in.

️ Note: Since Alfred relies heavily on Google's technology, if the country you're in doesn't support Google, Alfred will not be able to function properly.

What permissions does Alfred need? How do I turn them on?

To ensure it runs smoothly, there are a few permissions to grant Alfred. Below are the permissions Alfred needs and why:

1.Record audio: You can hear as well as speak to the Camera device from your Viewer device.
2.Record videos: Alfred is a home security app that records and delivers videos.
3.Download videos/video files: Alfred requests Media and Photo permission to save videos
4.Display over other apps: To ensure Alfred runs without interruption and your camera goes offline. 

👇🏼 Please follow the instructions below to grant Alfred permissions: 

Grant microphone permission

📱 Android devices

1.Go to Settings on your Camera device
2.Tap “Apps
Screenshot_20220126-125251.png
3.Tap “AlfredCamera
Screenshot_20220126-125256.png
4.Tap “Permissions
Screenshot_20220126-125303.png
5.Tap “Microphone
Screenshot_20220126-125332.png
6.Choose “Allow only while using the app
Screenshot_20220126-125336.png
7.For Android 11+ devices, disable “Remove permissions and free up space” under the Unused apps
Screenshot_20220214-150155.png

📱 iOS devices

1.Go to Settings on your Camera device
2.Swipe down to find the Alfred Camera app
alfredcamera.png
3.Switch on the Microphone toggle
micro.png

Grant camera permission  

📱 Android devices

1.Go to Settings on your Camera device
2.Tap “Apps
Screenshot_20220126-125251.png
3.Tap “AlfredCamera
Screenshot_20220126-125256.png
4.Tap “Permissions
Screenshot_20220126-125303.png
5.Tap “Camera
Screenshot_20220126-131034.png
6.Choose “Allow only while using the app
Screenshot_20220126-125336.png

📱 iOS devices

1.Go to Settings on your Camera device
2.Swipe down to find the Alfred Camera app
alfredcamera.png
3.Switch on the Camera toggle
IMG_6674.jpg

Grant Media and Photo permission 

📱Android devices

1.Go to Settings on your Camera device
2.Tap “Apps
Screenshot_20220126-125251.png
3.Tap “AlfredCamera
Screenshot_20220126-125256.png
4.Tap “Permissions
Screenshot_20220126-125303.png
5.Tap “Files and Media
Screenshot_20220216-110618.png
6.Choose “Allow access to media only
Screenshot_20220216-110920_2.png

📱iOS devices

1.Go to Settings on your Camera device
2.Swipe down to find the Alfred Camera app
alfredcamera.png
3.Tap “Photos
IMG_6780.jpg
4.Choose “All Photos
IMG_6782.jpg

Grant permission to display over other apps (Android 10+ only)

1.Open “Settings” on your Camera phone
2.Tap “Apps
Screenshot_20220126-125251.png
3.Tap “AlfredCamera
Screenshot_20220126-125256.png
4.Tap “Display over other apps
display.png
5.Switch on the “Allow display over other apps” toggle
Display_over_other.png

How do I set up AlfredCam?

Our mission is to make home security simple and accessible to everyone. With AlfredCam, you only need one Viewer device to set up your security systems. You may download our app on Google Play Store or App Store on your Viewer device, and pair it up with AlfredCam (Alfred's own hardware camera).

To set up your AlfredCam, please scroll down for a step-by-step guide: 

Download the AlfredCamera app on your Viewer device

Please download the AlfredCamera app on your Viewer device from one of the below platforms (see more information on the device and systems requirements here): 

 App Store (for iOS devices)
 Play Store (for Android devices)

Create or Log in to your account

If this is your first time using the AlfredCamera app, you will be asked to set up an account. You may sign up with your Google account, Apple ID, or email address to create a new Alfred account. You can see more information on how to set up your Alfred account here.

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Connect AlfredCam with your Viewer device

1.Make sure your AlfredCam is plugged into a power source, you should see the Status LED on your AlfredCam is in solid RED 🔴.

2.On your Viewer device, tap “Add a Camera” and select “AlfredCam
1.1.png   2.0.png
3.AFTER the Status LED turns slowly blinking GREEN 🟢, tap “I see the green light blinking
IMG_0275.PNG️ Note: If you do not see the green light blinking, please tap “Not seeing the green light blinking?” and reset your camera with the paper clip by pushing the reset button in for 5 seconds. When you hear a beep from your AlfredCam, please tap “I heard a beep“. Then follow the instructions to retry again.
3.1.png
4.Select your 2.4GHz WiFi network > tap “OK” > enter your network password > tap Next
4.0.png  5.0_Android.png default.png️ Note: The Alfred app will only ask for location access during the pair-up process by searching for the WiFi nearby to help pair up devices. If you have privacy concerns, you may choose “Allow once”, and the location access will be automatically de-authorized after the pair-up process is complete.
5.Scan the QR code
A. Hold your camera up to your phone screen with the QR code displaying, and keep 6-12 inches of distance in between.
B. AFTER you hear “QR code scanned“, tap “I heard QR code scanned“. Then wait for a few seconds to complete the setup.️ Note: To avoid glare causing unsuccessful scanning, please remove the transparent sticker on the AlfredCam and adjust the screen brightness.7.0.png 7.1.png 8.0.png
6.Once the Status LED turns solid Green 🟢, you're all set! When prompted on the next screen, follow the instructions to turn on Motion Detection.

9.0.png

What type of SD cards are compatible with AlfredCam?

Choosing the right SD card for your AlfredCam is crucial to ensure reliable and efficient storage of video footage. With so many options on the market, it can be difficult to determine which ones are compatible with your device.

The following table provides a list of recommended SD cards that have been extensively tested and found to be the most compatible and reliable options for your AlfredCam.

 

Brand

Size

Model

Kingston

https://support.alfred.camera/hc/article_attachments/5602738994330

16GB

Canvas Select Plus

32GB

Canvas Select Plus

64GB

Canvas Select Plus

128GB

Canvas Select Plus

256GB

Canvas Select Plus

Toshiba

https://support.alfred.camera/hc/article_attachments/5602768580890

16GB

Toshiba 16GB

256GB

Toshiba M203

Sandisk

https://support.alfred.camera/hc/article_attachments/5602739063194

8GB

Sandisk Ultra

16GB

Sandisk Ultra

32GB

Sandisk Ultra

64GB

Sandisk Ultra

128GB

Sandisk Ultra

256GB

Sandisk Ultra

https://support.alfred.camera/hc/article_attachments/5602768673306

16GB

Samsung EVO

32GB

Samsung EVO

64GB

Samsung EVO

128GB

Samsung EVO Plus

256GB

Samsung EVO Plus

 

️ Note: Storage support ranges from 4GB to 256GB in FAT-32 format. Proper formatting is crucial for optimal performance, so it is recommended to ensure the SD card is correctly formatted before use

 

How to reboot or factory reset AlfredCam?

Reboot AlfredCam 

Reboot Remotely 

1.Tap the Camera's settings wheel 
2.Scroll down and tap “Reboot Camera”
IMG_8554.jpg
3.Confirm by tapping “Reboot”
IMG_8555.jpg
4.Your camera will be temporarily disabled/offline and then reboot itself once the update is complete. It may take a few minutes to complete the process. 

⚠️ Note: While your AlfredCam is being rebooted, the app will automatically take you back to the camera list. Your AlfredCam will be offline for a few minutes  (you may see error code 7007) before it comes back by itself.

 

Reboot Manually 

If you are not able to reboot remotely, you can manually unplug and plug it back in again to reboot your AlfredCam. 

Please make sure to check your LED indicator light before unplugging your AlfredCam. When the LED indicator light is flashing green, it indicates that it is in the middle of updating its firmware. Unplugging during the firmware update or video recording may cause fatal damage to hardware or even fail to save videos. 

 

Factory Reset AlfredCam 

Resetting your AlfredCam device may be necessary to troubleshoot any issues that you encounter while using it. This could include situations such as changing your current Wi-Fi name or password, moving your AlfredCam to a different location with a different Wi-Fi network, or other situations that require a network reset. 

1.Reset your camera with a paper clip or a pen pushing the reset button for 5 seconds until you hear a beep. 
2.Wait for your AlfredCam to restart by itself
3.When hearing “Ready to Pair”, it indicates that your AlfredCam has been reset to the factory settings
4.Start pairing your AlfredCam again
(You may refer to the setup steps in 
How do I set up AlfredCam?)

⚠️Note: 

 Factory reset will not delete your Motion Events that are saved in Alfred's cloud. If your Motion Events are still within the storage period, you should be able to see your videos after re-pairing your AlfredCam to the same account. 
 Factory reset will not delete the Continuous Recording playback saved in your SD card. If you would like to offer your AlfredCam to other people, it is recommended to take out your SD card or Delete All Footage beforehand. 

Night Vision (AlfredCam)

Night Vision can be switched Automatic, On, or Off

Automatic          On                   Off

NV_automatic.png          NV_on_.png.         NV_Off.png

 

AlfredCam's Night Vision functions based on six 850nm infrared LED lights on each camera to show you a clear black and white image even in a dark environment. It allows you to see objects up to 16ft (5m) to 22ft (7m) away, depending on the size of the objects and the light source around them. When Night Vision is set to Automatic, it will detect the light source around the environment and automatically switch to black-and-white vision when there's insufficient light. 

Night Vision: Automatic (Recommended)

When Night Vision is set to automatic, it detects the light source around the camera and will either show the natural color or switch to a black-and-white vision when there is insufficient light. If your AlfredCam is in an environment that does not get consistent light, it is recommended to set Night Vision to Automatic. To turn on this mode, please follow the steps below: 

 

⚠️Night Vision will be set to Automatic by default for new users. 

 

Method 1. 

1.Enter your AlfredCam live session 
2.Find and tap the Moon icon TWICE (shows a letter “A” in the top right corner when it's set to Automatic)
NV_AUTO_1.png

Method 2. 

1.Tap the Camera's settings wheel
2.Turn on the Auto Night Vision toggle
NV_Auto_2.png

Night Vision: On

Turning Night Vision on means the video image will stay black and white at all times, whether it's daytime or nighttime. If your AlfredCam is in a dark or low-light environment, it is recommended to turn on the Night Vision to ensure that you can always see clear images. To turn on this mode, please follow the steps below: 

1.Enter your AlfredCam live session
2.Find and tap the Moon icon at the bottom menu (icon turns white when it's on)
NV_On_1.png

Night Vision: Off

When Night Vision is set to Off, the image will stay in natural color during daytime and nighttime. This means that when the light source in the camera's view is insufficient, the image could be unclear or too dark for you to see. It is only recommended to set Night Vision to Off when there is a constant light source in the viewable area.

 

If you would like to turn Night Vision off, please follow the steps below:

1.Enter your AlfredCam live session
2.Find and tap the Moon icon at the bottom menu 

NV_Off_1.png

What if I’m having trouble pairing my AlfredCam?

Navigating through the pairing process of AlfredCam can sometimes pose challenges. If you're having trouble pairing the AlfredCam, you may refer to the LED status light as an indicator of your current situation.

The following paragraph will help you find more information and further pair up your AlfredCam:

 

If the Status LED is slowly blinking Green 🟢, but you're unable to scan the QR code successfully, please check the suggestions below:

⚠️ AlfredCam only works with 2.4GHz Wi-Fi, please make sure you choose a 2.4GHz Wi-Fi while pairing.

1.
1.Make sure to peel off the plastic sticker on your lens before you start to pair the device
2.Make sure to use the cable and power adaptor that came with your original package 
3.Avoid pairing the device under direct lighting or intense surrounding light source
4.Avoid reflection on your mobile screen by scanning the QR code from different angles and distance
5.Adjust the brightness of the screen of your Viewer device and scan the QR code within 3 minutes

 

If you hear the following voice command and you see the Status LED fast blinking RED 🔴 and GREEN 🟢, please reset your camera with a paper clip or a pen, pushing the reset button for 5 seconds until you hear a beep, then follow the troubleshooting to pair the AlfredCam again.

Error code

Voice command

Troubleshoot

301

Incorrect Wi-Fi type or Wi-Fi name

Please select or enter the name of a 2.4Ghz Wi-Fi network

302

Unable to access Wi-Fi

Check if there are any settings blocking Alfred, such as the firewall or MAC address filters

303

Incorrect Wi-Fi password

Make sure you entered the correct password

304

Unstable Wi-Fi signal

Please bring your camera closer to the router for a better connection

305

QR code expired

Make sure to scan the QR Code within 3 minutes

 

️Note: The error code and voice command only apply to Firmware version 1.5.0 and above, if your AlfredCam operates in a version lower than 1.5.0 and you're having trouble, please contact us via the in-app channel.

How do I set up Alfred’s WebViewer?

In this article, you can find out steps to set up WebViewer:

Which browsers are compatible with WebViewer?

Alfred's WebViewer currently supports the latest versions of Chrome, Safari, and Microsoft Edge. Please make sure you have the most recent browser updates for the best user experience.

 

How to set up Alfred’s WebViewer 

To set up the WebViewer, please follow these steps:

1.Ensure that you have set up your phone/tablet as a camera before using the WebViewer
2.Open the Chrome or Safari browser and enter the URL for the WebViewer:
https://alfred.camera/webapp/viewer/favicon.pngAlfred WebViewer | PC as Home Security Monitor
3.Make sure you use the same account in the WebViewer as you do on your phone/tablet
4.Once logged in successfully, you will be ready to use the WebViewer to view the camera

b739934f67ad60ae7f0e8d607511ce8cd849e5bc_2_520x293.jpeg

 

Enable Notifications

Are you looking to receive notifications for events while using WebViewer, just like how Alfred works on your phone? Now you can follow these simple steps to enable notifications:

1.Click on the bell icon and enable the toggle to turn on notifications
Screen_Shot_2022-09-07_at_3.30.08_PM.png
2.Select Allow to grant the necessary permissions
Screen_Shot_2022-09-07_at_3.33.01_PM.png

 

Quick Control

Once you have turned on and allowed notifications, you will see a doorbell icon in the status bar like this:

a0c32573d9a2b3c9c941766edb8b94aaedaf56d2.png

You can use it to control whether you want to get notified or not. This is how the icon looks when notifications are disabled:

012f5bc8b4a136b4810e70476d0c642d2c1f6b8f.png

 

Not getting any notification?

It is possible that you clicked on “Block” when the browser prompted. Depending on the browser you use, this is how to unlock:

 Chrome
Please find the lock icon next to the URL, and enable “
Notifications” toggle
Screen_Shot_2022-09-07_at_3.37.02_PM.png

Record video

1. Click on the film icon to start recording. You will see a timer popping up. 

Screenshot
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2. Click on the film icon again when you are done. 

Screenshot 
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3. Find the recording in the Moment section

Screenshot 

 

We are in the process of adding more features to the WebViewer. Please continue to support Alfred and stay tuned!

If you have problems with WebViewer, please try the troubleshooting steps here to see if the issue could be solved. 

How do I set up Alfred’s WebCamera?

Our mission is to make home security simple and accessible to everyone. All you need are two devices—a Viewer and a Camera device—to set up your home security system. In this article you'll find out how to use your PC as a Camera device. If you want to use your PC as a Viewer device, please refer to this article.

1.Go to https://alfred.webcam on Google Chrome (Chrome version must be newer than version 79)
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2.Sign in with your account
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3.Turn on the camera
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4.Grant Alfred access to your camera and microphone
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5.You must grant Alfred access to your camera in order to use WebCamera. If you blocked Alfred from accessing your camera or microphone, you may click on the camera icon next to the URL to reset your setting. For more detailed instructions, please refer to this troubleshooting article.
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If you see the same PC showing up as multiple Camera devices on your Viewer device, please visit this troubleshooting page to find out why and how to eliminate the problem.

Note: Please make sure you have the up-to-date app version on your Viewer devices before starting to use WebCamera.

Recommended requirements for AlfredCamera

As technology advances and new operating systems and app versions are released, it becomes increasingly challenging to maintain support for older versions. However, at AlfredCamera, we value every user and want to ensure that you can continue to use our products. We understand that not all devices can meet the recommended requirements, so we have provided alternative options to ensure that everyone can continue to use AlfredCamera.

AlfredCamera app:

Mobile Apps

App version

OS version

 iOS

2023.3.0+

iOS 11+

 Android 

2023.3.0+

Android 5.0.+

⚠️ Note: Any app/OS versions above these are fully supported by our team. However, if your device is running below these versions, we cannot guarantee bug fixes, as these older versions are still usable but no longer maintained by us.

To update to a higher app version or operating system, please see the links below to update them on your devices. 

Update the app version:

 Open theApp_Store.png or Play_Store.png app
 Search AlfredCamera
 Tap the Update button

Update the operating system:

 iOS

If your devices are not able to meet the recommended app and OS versions listed above, we recommend referring to the below-listed products as alternatives to continue using Alfred's service.

Alfred’s Web product:

Product name

Browser

App Version

OS Version

WebViewer

Chrome, Edge, Safari

Unlimited

Unlimited

WebCamera

Chrome

2023.2.0+

Unlimited

By refreshing the browser, you will get the most updated Web product version.

AlfredCam (Alfred’s own hardware camera):

Product name (Model name)

Firmware Version 

AlfredCam (AC101)

1.5.1

To update the firmware of your AlfredCam, please refer to this link for more instructions.

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About the author

M.Salih ASLAN

Hello, I live in Salih Turkey. I serve in dvr, nvr, security and surveillance industry. Write to me for any comments and suggestions ..

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