We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

Once you have the NAS setup you can come back to this post and follow the steps below:
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Step 1: Login to your Synology NAS via a browser​

Step 2: Click the Package Center icon​

Step 3: Search for and install the Surveillance Station software (it should be on the home page of the package center, if not you can use the search bar to find it)​

Step 4: Click the Synology main menu at the top left of your screen and open the newly installed Surveillance Station software​

Step 5: Click the IP Camera icon​

Step 6: Click the add button when the new window open and then click add camera from the drop-down​

Step 7: Select Quick Setup and then click the next button​

Step 8: Enter the camera details manually or click the Search icon next the IP Address box​

Step 9: Check both the Synology Supported Cameras and ONVIF lists (some camera models are not directly supported by Synology, but as long as the camera is ONVIF compliant you should be able to add it to the Surveillance Station software)​

Step 10: Select the camera you want to add from one of the lists and click OK​

Step 11: Check that all the camera details are filled in, including the cameras username & password (also give the camera a unique name to help you identify it from other cameras)​

Step 12: Click the Test Connection button and if the test is successful you’ll get a green tick and a live shot from the camera, you can then click Finish and the camera will be added to your Synology NAS​

If the test is not successful you will have to go back and check the camera’s settings are correct, the most common problem is that the camera has an IP address that is not on your network, after you have followed our instructions from a previous video on how to change the IP address you should get a successful connection and be able to add the camera.

How To Install Synology Surveillance Station

Read Also : Dahua NVR Troubleshoot All Series

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If you need more help with installing Surveillance Station and adding an IP Camera to your Synology NAS you can watch this video:

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Synology NVRs and VisualStation​

NVR1218, DVA1622, DVA3221, VS360HD

NVR’s (Network Video Recorders) are a neccessary part of any security setup.
They work to store, playback and support the live feed of security footage from connected IP Cameras, and with Synology, can offer even more.

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Offering a range of Network Video Recording solutions, from their energy efficient NVR1218, and compact VS360HD, to their deep learning, AI powered DVA series, Synology’s selection of NVRs were designed to appeal to a range of different users and applications.
At Use-IP you can now choose from these four Synology NVRs and decide which is best suited for your needs.
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NVR1218​

The Synology NVR1218 is a 2-Bay (Reaching a max. of 7 bays, with an Expansion unit) Network Video Recorder, able to support a max. of 12 IP camera channels.
Its design is also fit for a PC-less experiance (only needing to be connected to a monitor) and can be accessed remotely, via Synology’s Surveillance Station, or, DS cam mobile application (allowing for Live view, playback, adjustments, and notifications, on a mobile device).

Key Features:
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Deep Learning NVR (DVA) Series​

The Deep Learning NVR Series combines the Management features of Synology’s Surveillnace Station, with Advanced Analytics, designed to fit deployments of all sizes.
Intelligent Analytics – Included in DVA NVRs to strengthen on-premises security, offering deep learning algorithms and detection profiles
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Users can choose between the more compact design of the DVA1622, or the larger storage of the DVA3221, the key features of which are both listed below.
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DVA1622

DVA3221​

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The DVA Series NVRs also come equipped with the use of Dynamic Maps, allowing for improved situational awareness, and to help users to determine camera/event locations, and provide instant access to video feeds for more efficient site monitoring. This also includes the features listed below:​

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VisualStation

VS360HD
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Synology’s VisualStation offers a PC-less, live view and playback solution, for your surveillance footage, with the ability to work in mobile environments.
Designed to work as a companion system, the VisualStation also offers an ultra-compact design, and features Synology SurveillanceStation live view and management tools. It is a perfect alternative for a Video recording solution, for users facing budget or space constraints.

Key Features:
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How It Works:
Plug in an Ethernet cable, connect the VisualStation to a LCD-monitor or TV, log into the Synology SurveillanceStation – and its all set up, for quick and easy use.
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The VS360HD is also equipped for use in harsh and mobile environments. With a design free from mechanical moving parts, the VisualStation is more resistant against vibration and hardware failure, than other Network Video Recording solutions.
Its design also features a solid outer case, built to keep it running in industrial temperature ranges (-20°c ~ 50°c)
This is what makes the Synology VisualStation both a cost effective, and reliable system, for any user.

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Synology NAS/SAN Systems​

Synology’s Data Storage/Management Systems come in a range of styles and sizes, each designed to fit different user needs. Being able to appeal to a range of users and suitable for numerous applications, Synology’s NAS/SAN Systems are an ideal addition to any personal data management, business data management, or security setup.
Choose from Synology’s range of NAS types; RackStations, DiskStations, FlashStations, and more.​

What is a NAS?​

NAS = Network Attatched Storage.
A NAS is a device that provides users with a networked location to store their data, and are designed to be equipped for use at home or for businesses (or other applications).
But a Synology NAS has even more to offer, as they are designed to offer private cloud storage, backup systems, and secure file sharing.
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Benefits For Home Use

The DiskStation Manager 7.0​

The DiskStation Manager is the operating system for Synology NAS systems, it was designed with focus on reliability and impressive performance, and offers users a wide range of data management features.​

Users can also feel secure when using their Synology NAS, as the DiskStation Manager offers Secure Sign-in, with app-based login approval, hardware security keys, and 2-factor authentication options. Keep your data, and your data management, as secure as possible.

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Data Backup Solutions​

With the DiskStation Manager as its operating system, a Synology NAS will also offer users a selection of effective and reliable backup solutions, which include:
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Active Backup for Business
Expands user data protection with agent-based Linux backup, possible for five major distributions, and AES-256 encryption.

Active Backup for Microsoft 365 / Google Workspace
Maintain offsite copies and restart backup tasks in a different location.

Hyper Backup
Protect data with backup support for DSM settings and 12 additional software packages.

Synology C2
Synology’s Cloud Storage Solution
Back-up NAS data to the cloud (with Hyper backup), and, sync requested data between C2 storage and branch offices (with Hybrid share)
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Synology NAS Systems also include the Btrfs File System, that allows for even more backup solutions, so users can keep their data as secure as possible (keeping data safe even in the event of data corruption or system failure). These Solutions include:
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Synology’s NAS Lineup
Now Avaliable at Use-IP​

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RackStations​

A selection of Rackmount style NAS Systems.
Synology RackStations offer impressive performance and large storage space, all in a rackmount design.
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XS+/XS Series – RS4021xs+, RS3621xs+, RS3621RPxs, RS1619xs+
+ Series – RS422+, RS820+, RS820RP+, RS1221+, RS1221RP+, RS2421+, RS2421RP+, RS2821RP+
Value Series – RS819
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DiskStations​

A style of NAS perfect for a Desktop application.
Synology DiskStations range from being compact storage solutions for Business environments, to being an ideal starting point for Home users.
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XS+/XS Series – DS3622xs+, DS1621xs+
+ Series – DS220+, DS420+, DS620slim, DS720+, DS920+, DS1522+, DS1621+, DS1821+, DS2422+
j Series – DS220j
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FlashStations​

Synology’s FS Series, with an All Flash Array, Rackmount design.
Synology FlashStations offer uncomromising performance, and solid-state drives. Perfect for more demanding applications, and to accelerate Business operations.
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FS Series – FS6400, FS3600, FS3400, FS2500

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SA, HD, and, UC Series​

All in a Rackmount style, these NAS systems appeal to a range of storage requirements.​

SA Series – Offers a Scalable storage solution (ideal for enterprises) with high-performance and capacity requirements. – SA3600, SA3400, SA3200D
HD Series – Offers a High-density SAS Storage server, designed for Rapid data scaling, optimizing operational efficiency, and IT infrastructure.- HD6500
UC Series – Offers a dependable high-avaliability SAN Storage solution, fit for iSCSI and FC environments. – UC3200

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Expansion Units​

Synology NAS/SAN Systems can also be expanded, with compatible Synology Expansion Units.
Increase your storage space by adding additional drive bays, using a range of Expansion Unit models, also avaliable at Use-IP

FX2421 – Expansion for FS6400, FS3600, and, FS3400
RX6022sas – Expansion for HD6500
RXD1219sas – Expansion for SA3200D and UC3200
DX1222 – Expansion for DS3622xs+ and DS2422+
RX1222sas – Expansion for SA3600 and SA3400

<p>The post How To Install Synology Surveillance Station first appeared on NVR IPCAMERA SECURITY.</p>

UBox Features

• Support user register and binding device to user account
• Support power-saving mode and remote wakeup
• Support TF recording and cloud recording video
• Support notification with a snapshot
• Support notification with AI face recogization
• Live view H.264 720P/1080P up to 30FPS
• Dual way audio
• Remote Parameter setting
• Remote query alert and playback
• Support WiFi doorbell
• Support WiFi battery camera
• Support 4G wireless battery camera
• Support Solar WiFi/4G wireless camera
• Support Panoramic camera

How to Install UBox for PC

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get UBox Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use UBox on Laptop or desktop. Users got 2 options to accomplish the task.

1. Visit the Google Play Store > Search for the UBox App > Install it.

2. Downlaod UBox APK on PC > Drag and Drop it inside BlueStacks > Allow the emulator to install.

That’s how you can install UBox for PC.

Read Next : 

1. How to set up Geeni smart Wi-Fi camera
2. How to Install Joylite Smart Cameras

UBox Camera Common Problems

<p>The post UBox Camera complete guide UBox For PC first appeared on NVR IPCAMERA SECURITY.</p>

Safire NVR Setup Guide

Read Next :

• XMEYE NVR Installation Guide
• ClareVision NVR and Camera General Guides
• UNIARCH NVR DVR Full installation user manual

Email settings in Recorders and Cameras: Gmail and Yahoo

Let’s explain how to add these two servers to a recorder or camera, bearing in mind that it may be easier to do so with Yahoo as there are fewer steps to configure.

GMAIL

The data of this mail server are the following:

Smtp server: smtp.gmail.com

SMTP Port: 587

Enable TTL

It’s also important to enable POP and IMAP in your mail.

It is also necessary to activate the sending of emails from less secure applications, from this tab: https://www.google.com/settings/security/lesssecureapps

IMPORTANT: Do not enable two-step gmail protection

Example: brand Safire Safire with Gmail

YAHOO

Smtp server: smtp.mail.yahoo.com

SMTP Port: 587

Enable TTL

Example: X-Security brand with Yahoo

VCA (Area Intrusion Detection) configuration concepts from a SAFIRE video recorder

Threshold: Time, in seconds, that the target must remain within the detection zone to generate an alert.

Sensitivity: Inverse of the percentage of the target area entering the detection zone, relative to the total target area, to generate an alert. The formula that describes this concept is A/A+B>100-S, where A is the target area within the zone, B is the target area outside the zone and S is the sensitivity. A value of 80 will only trigger the alert when at least 20% of the target enters the area.

Percentage: Minimum area (in percentage) of the detection zone that has to be occupied to generate an alert.

Follow a guide in English for installation and configuration of VCA rules

SAFIRE How to setup …pdf

Slot for SD card in camera SF-IPSD6525UAWH-2

To find the space dedicated to the SD card, follow the hereby attached scheme:

Activate PIR detection and alarm sound on SF-IPCU202AWH-2W

With this configuration the PIR will alert our mobile device and the camera will emit an alarm sound in case of detection or event.

These two options can be managed from the camera’s own web interface.

To arm and disarm the PIR notifications, it is possible to configure it from the app (while the sound management has to be managed by web).

Installation and Configuration manual of TrueSense technology

<p>The post Safire NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a Uniview Cube camera to wifi using a PC

<p>The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

How To Use Smart Search

Description

This article will show you how to use the Smart Search feature to review recorded events with added analytics.

Smart Features include:

• Face Detection
• IVS
• People Counting
• Heat Map

The features of different devices varies and the Smart Search options available depends which feature the device supports.

NVR AI Function Setup Guide

Load More : How to Install SmartPSS DVR/NVR Setup Guide

Prerequisites

• Supported device with Smart Search feature
• Recorded footage with Smart Detection Data (SMD, Face, IVS)

Video Examples

Smart Search of Tripwire with Object Filter enabled (Person and Vehicle):

Smart Search of Face Detection using Facial Attributes to search:

Video Instructions

Step by Step Instructions

Smart Search by Face Detection

1. From the Main Menu click AI

2. Click Smart Search > Face Detection

3. Use the drop-down box to select the Channel to search

4. Use the Start Time / End Time fields to enter a date range for the search

5. Click ‘Smart Search’ once parameters have been set

6. The search results will be displayed

7. Double click any entry to begin playback

8. Use the buttons above the search result to Export and Backup any entries

Click to highlight/select a single entry

Use the checkbox to select multiple entries at once

Smart Search by IVS

1. Enter the Main Menu

• Right click at live view then select “Main Menu”

2. Click Smart Detection

3. Click Smart Search – on the left side of the screen

You can search recorded SMD, Human Face, and IVS data.

This guide will use IVS but the procedure is similar.

4. Use the drop-down menu to select the Channel # to search and the Type of IVS rule to search for

5. Click the Begin and End time to enter a time range for the search

6. Click Search

7. The Search results will appear in the center of the screen

The results can be displayed in Graph or List (shown below)

Both will show the Event Type, Time and include a snapshot (if enabled)

8. You can quickly playback the Event by

Graph View: Double click the Event

List View: Click the icon under “Playback”

9. To Export an event use the checkbox to select the Events you wish to Export then click Export int he bottom right of the screen. A USB drive must be inserted in the unit to Export the files to.

How To Setup Intrusion Detection

Description

This article will show you how to setup the Intrusion IVS feature on a supported device

Prerequisites

• Supported device with Intrusion feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

8. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Intrusion”

10. Click the Pencil icon to draw the Intrusion rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the Intrusion.

Right click to end drawing.

12. You can use the Intrusion menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Action
  • Appear
  • Cross
• Direction

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Intrusion rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click Apply, then click Back to return to the previous menu

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Intrusion rule is now programmed

How To Setup Missing Object

Description

This article will show you how to setup the Missing Object IVS feature on a supported device

Prerequisites

• Supported device with Missing Object feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

8. Use the dropdown box to change the Rule Type to “Missing”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Period: Set a time (in seconds) for the Missing object rule to trigger

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Missing Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click OK

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Missing rule is now programmed

How To Setup Abandoned Object

Description

This article will show you how to setup the Abandoned Object IVS feature on a supported device

Prerequisites

• Supported device with Abandoned Object feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Abandoned”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Period: Set a time (in seconds) for the Missing object rule to trigger

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Abandoned Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Abandoned Object rule is engaged.

14. The Trigger menu will appear

• Period
• Alarm Out
• Snapshot

Once the trigger rule settings have been created click OK

Once all Abandoned settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Abandoned rule is now programmed

People Counting

Description

This article will show you how to use the People Counting feature

Prerequisites

• Supported device with People Counting feature

Video Examples

Live Overlay of People Counting Analytic, with Alarm Trigger set for 2 People Entering

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the People Counting icon to enable.

4. The icon will turn blue when selected.

Click Apply to save

5. Click Parameters > People Counting

6. Use the drop-down box to select the channel.

Click the toggle button to enable

7. Use the drop-down box next to Rule Type to select from the People Counting feature options. There are two options:

• People Counting
• In Area No.

8. Click the RULE button to create the area and rule for the People Counting

9. You can enter a name for the rule in the Name field

Click Draw Area or Draw Rule to create/edit the current rules.

Click the  icon to delete the rule.

10. To create the detection area start by clicking ‘Draw Area’ then left click and drag in the video frame to draw the area.

Right click to complete the drawing

11. To create the detection line start by clicking ‘Draw Rule’ then left click and drag in the video frame to draw the line.

The arrow in the line will denote which direction will count as a ‘Enter’ or ‘Exit’

Draw the arrow from Left to Right

To create a Downward facing arrow

Draw the arrow from Right to Left

To create an upward facing arrow

12. Click OK to save the Area and Rule Drawings

13. Click ‘Setting’ next to Alarm to configure additional settings for People Counting

14. Use the top part of the menu to configure the settings for the On Screen Display Overlay for People Counting

OSD Overlay: Toggle to enable or disable overlay. Press the ‘Clear’ button to clear the current People Counting values

Enter No.: Toggle to enable or disable the overlay for counting people who Enter

Leave No.: Toggle to enable or disable the overlay for counting people who Leave

15. Use the lower part of the menu to configure the parameters for the People Counting alerts and installation configuration

Enter No. – Alarm will trigger when this # of people are counted who Enter

Leave No. – Alarm will trigger when this # of people are counted who Leave

Stranded No.

Max Detect Height (in cm)

Min. Detect Height (in cm)

Click OK once all parameters have been set

16. To create a schedule for People Counting click the ‘Setting’ button next to Period

17. Use the interface to create a schedule for People Counting

Click OK once the schedule has been completed

By default it will count 7 days a week, 24 hours a day

18. Configure the alarm output for when the People Counting alarms are met (Enter/Exit Number, Stranded)

Click Apply once parameters have been set

Completed People Counting setup with On Screen Display enabled at Live View

How To Setup Tripwire

Description

This article will show you how to setup the tripwire IVS feature on a supported device

Prerequisites

• Supported device with tripwire feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

9. Click the Pencil icon to draw the Tripwire rule

10. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the Trip line, then use the mouse to draw the trip line.

Right click to end drawing

11. The Tripwire menu will appear

• Name: A name can be applied to the rule
• Direction: Both, A To B, B To A

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the tripwire rule settings have been created click OK

12. Click the  icon to set the Trigger settings when the IVS Tripwire rule is engaged.

13. The Trigger menu will appear

• Period
• Alarm Out
• Snapshot

Once the trigger rule settings have been created click OK

14. Once all Tripwire settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Tripwire is now programmed

How To Setup Heatmap

Description

This article will cover how to setup Heatmap in a Dahua recorder

Prerequisites

• A Dahua AI Recorder:

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the Heat Map icon to enable

4. The icon will turn blue when selected

5. Click Apply to Save

6. Click Parameters > Heat Map

7. Use the drop-down box to select the channel

Click the toggle button to Enable

Click the Setting button to create a Schedule for the Heat Map

8. Click Apply to Save

Heat Map is enabled

<p>The post NVR AI Function Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

• Username: admin
  Password: 123456

• What is the default IP address of your device?

  Both NVR and IP cameras have DHCP enabled by default. It will automatically pick up an IP address of the network when plugged into a network.

• Do you have any device discovery tools?

  Yes, Smart Utility is a device management tool that can detect the device’s IP address within the same network, perform general configuration toward the device, firmware upgrade, extract system’s log and etc.

• What are the video content analytic rules supported by your device?

  Each of IP camera support the following VCA

  • Crossing Line Detection
  • Intrusion Detection
  • Enter Area Detection

• Which VCA Rules will support the Turing Vision Cloud?

  Vision Cloud supports both Intrusion and Enter Area VCA Rules, Cross Line detection is not supported by the Vision Cloud.

• What display output does your NVR support and what is the max resolution to display?

  NVR has two local display ports – HDMI and VGA. The maximum resolution is 4K 30Hz. HDMI and VGA are synchronous displays. Both outputs display the same contents.

• Does each of your NVR come with the Turing Vision Bridge?

  Yes, all Smart Series NVR should be packaged with our Turing Vision Bridge. If you do not have the bridge, please contact us to send you a Turing Vision Bridge.

• What is the Turing Vision Bridge ? How does it work with your NVR?

  A Turing Vision Bridge is a device that sets up a connection for NVR to communicate to our Turing Vision Cloud service. For details, please contact our support, your regional Sales Manager or Sales Engineers.

Load More : How to set up battery powered Cameras

• How do I upgrade the firmware version of a Network Video Recorder (NVR)?

  • A1: Upgrade from a PC
    1. Download the NVR firmware from the banner message after logging into Vision Web Portal. Save the firmware to a known location in the computer.
    2. Access the NVR by entering the IP address of the NVR in the web browser.
    3. Type username and password to login to the NVR.
    4. Once login to the NVR,
       Click on “Setup” tab > Navigate side menu to Maintenance > Maintenance
    5. Under Maintenance > Select “Local Upgrade” tab
       Choose NVR as device type
       Click on the “Browse” button to browse the firmware saved in step one.
       Click on the “Upgrade” button to upgrade the firmware.
    6. There would be a firmware upgrade progress bar showing the upgrade process. Once it reaches 100%, NVR will reboot right after. Firmware has been successfully upgraded when NVR comes back from reboot.
  • A2: Upgrade from the local display of the NVR.
    1. Perform Step 1 from “Upgrade from a PC”. This time save the firmware to a USB flash drive.
    2. Once firmware has saved in the USB flash drive, remove the drive from the PC and insert it directly to any USB port of the NVR.
    3. Navigate NVR’s Local Display menu to
       Menu > Maintain > Upgrade
    4. Choose “Local” for the Type
       Click on the dropdown menu of the “Partition” to select the usb flash drive connected to the NVR.
    5. Select the firmware > click on “upgrade”
    6. There would be a firmware upgrade progress bar showing the upgrade process. Once it reaches 100%, NVR will reboot right after. Firmware has been successfully upgraded when NVR comes back from reboot.

• I have enabled Search People in Analytic. Why are some people not being shown in the People tab?
  Is there a limit of how many people I can run face search with?

  The reason can be that the face is too far away from the camera, or is facing away from the camera such that it will not yield a good face match result.
  There is no limit on the number of faces to be detected per customer account.

• What type of recording compression does your NVR support?

  H.264 and H.265 video compression are the compression supported by NVR.

• Is there a limit to how long the stream will stay active?

  Not at the moment.

• Are we using P2P to stream video to the cloud? When I request a live stream of video, what happens?

  Detected event videos are stored in the cloud and are accessible by the account user or administrator until they expire after 30 days. A recording playback is directly streamed from the NVR through the Bridge to the user’s browser.

• How many streams of video can I pull from one camera? What is the limit?

  20 streams per each smart series camera. When an IP camera is connected to a NVR, 3 of 20 streams will be occupied – Main Stream / Sub Stream / Third Stream.

• Can I assign permissions to the users?

  A user can be assigned permission to view cameras live, playback recording and edit cameras for the sites assigned to this user.

• Can an email be the main account for a bridge and the secondary account for a different bridge?

  No, one email address can only be associated with one account.

• How do I keep my bridge’s system and firmware up to date?

  Your Turing’s bridge can be upgraded via OTA (over-the-air). You will see a pop-up notification whenever a new version is available. To start the process, click “Upgrade” from the pop-up, or go to Settings, select the device you want to upgrade under “Devices”, and click the Upgrade button. 

• Where can I find configuration guides for legacy 3rd party camera installations?

  https://turing.ai/resources/turing-vision/user-manuals

• Cannot view 3rd party camera Live view on Turing NVR or Turing Vision but cameras show online.

  Check the encoding setting of the camera to see if you have enabled H.264+/H.265+ or any advanced compression technology. If YES, please turn it off. Advanced compression technology is proprietary and cannot be supported.

• How to add a brand new 3rd party camera into Turing Vision?

  Follow up with manufacturer’s installation guidelines to activate, setup cameras, turn on ONVIF, make sure 3rd party cameras are in the same LAN as Turing NVR. Then refer to Turing Legacy installation guidelines for the rest steps.

• Can I use the Turing NVR to Change the Third-Party camera settings?

  Generally, No. The ONVIF protocol can work with time and encoding but usually not with intrusion zone or motion detection settings. It is important to set them in both places to ensure the work.

• Do we utilize Main, Sub, and Third Stream in the Turing Vision Platform?

  Yes. The Main is for the HD streaming, the Sub is used as default up to 2*2, and Third is used >2*2.

• How long does it take for the camera settings in the Turing Vision Platform to update?

  It may take up to 5 mins to update the camera setting display here if you made any setting change on NVR or Camera. Please be patient with the updating of information to the cloud.

• Will there be any 3rd stream recommendations?

  Not exactly, usually the 3rd stream is the lowest resolution stream, compared to the main or sub stream. Just make sure the 3rd stream is lower than 720p.

• Cannot connect camera to NVR and it shows error message: user lock out.

  This is because some 3rd cameras have a protection mechanism if the user name/password is incorrect, you could either wait for a certain time period or simply reboot the camera.

Turing Vision Mobile App (Recommended)

Leveraging AI to reimagine the way improving safety, security, and operations

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(iOS)DOWNLOAD
(Android)

SMART Utility

Software utility on the Windows PC used to discover, upgrade, and modify parameters for the SMART series products on the same LAN.

DOWNLOAD
(Windows PC)ARCHIVE

SMART Station

Management client for the Windows PC and Mac. Allows for local LAN access. Computer hardware not included

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(MAC)DOWNLOAD
(WIN32)DOWNLOAD
(WIN64)Archive

SMART Player

The SMART Player is intended to play back video clips directly extract from the SMART series NVR.

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(Windows)

 

ADVANTAGE Tools

Software utility on the Windows PC used to discover, upgrade, and modify parameters for the ADVANTAGE series products on the same LAN

DOWNLOAD
(Windows PC)ARCHIVE

ADVANTAGE Viewer Mobile App

Easy-to-use mobile app for remotely viewing live and playback video peer-to-peer for the ADVANTAGE product family. Not part of the Turing Vision cloud platform.

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(iOS)DOWNLOAD
(Android)

ADVANTAGE Management Center

Server-client based management software for the Window PC. Allows for multi-site management and more advanced analytics. Server hardware not included.

DOWNLOAD
(Windows PC)ARCHIVE

 

Smart Installation

Quick Setup Guide

AI Technology

People Search

Turing Hardware and Software

Connection Illustration

Quick Start Guide (Hardware)

Quick Start Guide (Web Version)

Quick Start Guide (Mobile Version)

3rd Party Camera Integration Guides

Integration Guide for Axis Cameras

Integration Guide for Dahua Cameras

Integration Guide for Hanwha Cameras

Integration Guide for Hikvision Cameras 1: Replacing Hikvision Plug-and-Play NVR with Turing

Integration Guide for Hikvision Cameras 2: Using both Hikvision and Turing Plug-and-Play NVRs

Integration Guide for Hikvision Cameras 3: Using both Hikvision and Turing Non-Plug-and-Play NVRs

 

Turing Vision Web App

Comprehensive set of security, safety, and operations; respond to alerts in seconds – Instant AI-based alerts configured by event, camera, location, role or shifts; Search incidents across all historical data – Intuitive search to filter all events recorded.

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Turing Vision Mobile App

Leveraging AI to reimagine the way improving safety, security, and operations

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(Android)

 

<p>The post Turing Vision General FAQ – frequently asked questions first appeared on NVR IPCAMERA SECURITY.</p>

The software is easy to deploy and operate, suitable for smalland medium-size applications such as for super market, parking lot and residential area.For more details, see datasheet.

Directly connected camera: Camera that is directly managed by the software (in comparison with NVR connected camera).
NVR connected camera: Camera that is managed by the software via an NVR (in comparison with directly connected camera).
IPC: IPC, IP camera and camera refer to the same thing in this manual.
PC: The computer that runs the software, also mentioned in this manual as the client.

NOTE：

The 64-bit OS and software are recommended. Live view and playback consumes RAM, and the 32-bit software has a relatively small RAM. When RAM is running low, the software will be unable to play more channels of live or recorded videos, and it will display a message indicating insufficient RAM.

Installation and Startup 

1. Double-click the .exe file, and follow the wizard to complete the installation.
2. When installation is complete, double-click the shortcut icon to start the software.
3. Log in with the default username/password (admin/123456).
4. You see the main page when logged in. The main page includes the control panel, some functional buttons and the system menu.

NOTE：

• The default password is intended only for the first login. For security, please set a strong password when logged in (see User Management). A strong password shall include at least nine characters comprising all three types: digits, letters, and special characters. Please keep the password safe and change it regularly.
• The password for admin (123456 or others) does not change after an upgrade or a reinstall of the software.
• For first time use, a config wizard will guide you to add devices and start live view. The wizard uses the default username (admin/123456) to add devices.

GUI Introduction 

The main page is displayed after you log in. The main page consists of the control panel and some functional buttons.

The control panel includes the Common and Basic/Smart areas. Click an icon to access the corresponding module. You may drag an icon to change its position with another icon.

Click the buttons in the top right corner:

Icon	Description
	Menu. Click an icon on the menu to access the corresponding module.
	Change appearance. You can choose the light or the dark theme color for the client.
	Switch account.
	Lock the GUI
	Open configuration wizard, user manual, view version number and update information. Note: If updates are available, you can click to view details and download the new version.

The buttons in the bottom left corner: 

Icon	Description
	View realtime alarms, turn on/off alarm sound, enable/disable alarm-triggered live video.
	View alarm triggered live video.
	Download recording.
	View and manage download tasks.

Device Management 

Devices include encoding devices, decoding devices, cloud devices, access control devicesand network keyboards.

The software supports up to 64 local devices and 64 cloud devices, up to 512 local channels and 512 cloud channels.

Encoding Device 

Add Device 

Encoding devices include IPC (also referred to as IP camera,camera, or video channelin this manual), Network Video Recorder (NVR)and hybrid NVR.

NOTE:

• Managing a device with different management software programs may cause unexpected problems.
• Please always add devices as admin (enter username “admin”).

Click Device Managementon the control paneland then follow the steps:

1. Click Device > Encoding Device. The page is divided into two areas with two lists:

• Online Device list: The software searches online devices and refreshes automatically. Note: The discovered devices are not added yet, and you need to add them manually (see step 2).
• Managed Device list: lists devices that have been added to the software.

2. On the Online Device list, select device(s) and then click Add. You may add devices to different groups.

The software uses the default username (admin/123456) to add a device. If the password of a device has been changed and is not 123456, you need to change the password in step 3.

In the Online Device list, you may:

• Click Refreshto refresh the list.
• Click Search Configto specify a network segment to search.
• Right-click a device to visit itsWeb interface.

3. On the Managed Device list, check the status of the added devices and do the following:

To	How To
Add device	1) Click Add. 2) Choose a mode. The device username (admin) and password are always required, regardless of the mode you choose. IP/Domain: Add a device with a known IP address. IP Segment: Add multiple devices with continuous IP addresses. MyDDNS: DDNS must be enabled on the device and port mapping must be completed beforehand. See Appendix for details. 3) Click Add to add to the default group, or Add to Group to add to a specified group.
Edit Device	Select device(s) and then click Edit. This button is especially useful when you want to set the same username and password for adding multiple devices.
Delete device	Select device(s) and then click Delete. The deleted online devices are still on the Online Device list.
Sync time	Click TimeSync to sync your PC’s system time to the selected devices.
View device status	Click Status to view device online/offline status, alarm subscription status, recording status, and storage medium status. You may refresh manually or set an interval to refresh automatically.
Use buttons in the Operation column	: Edit device name, IP address, username/password. If the device status is Offline(incorrect username or password), click this button and change the password to the actual password. You may also double-click to edit a device.  : Configure image, encoding and OSD settings of a device (see Configure an Encoding Device).  : Visit the Web interface of the device.  : Restart device.

Configure Device 

On the Managed Device list, click  for an online device to configure image, encoding,OSD and temperature measurement settings without opening the Web interface of the device.

NOTE:

• This function requires device support and it may be unavailable if the device version is too low.
• Temperature measurement parameters are available to thermal cameras only.
• The configurations displayed may vary with device version and how the device is managed.
• For detailed explanations of image, encoding, OSD and temperature measurement parameters, please see device user manual.
• OSD configuration is not available on Mac OS.

The changed image and OSD settings take effect immediately. Encoding and temperature measurement settings must be saved first before they take effect.

For an NVR, you need to select a camera from the drop-down list.

When configuring OSD, you can double-click the image to display in full screen; the blue boxes (Area1, 2 …) appear only in the preview and do not display on the live view image. You can drag an OSD to relocate it.

Group Management 

You can create groups and manage cameras in different groups.

1. Add a group. 

2. Import cameras to the group. 

To import cameras: click the group on the right, select cameras on the left, and then click Import Selected. To import all cameras, click Import All.

To remove a camera from a group, place the mouse pointer on the camera and click Delete.

To rename a camera in a group, place the mouse pointer on the camera and click Rename.

Decoding Device 

You need to add device before you can use the video wall function. The steps are similar to adding device. See Add Device for reference.

Note:Add device as admin.

Cloud Device 

The software can manage up to 64 cloud devices simultaneously, including your own devices and devices shared from other cloud accounts. If the total number of cloud devices exceeds the limit,
you can click Device Details and use the Add Manage or Cancel button to specify the cloud devices you want to manage.

Click Device Management on the control panel and then follow the steps.

1. Click Device > Cloud Device.
2. Click Register to sign up for a cloud account; if you already have one, proceed to step 3.
3. Enter your username and password for your cloud account, and then click Login. Devices under your cloud account are listed, including your cloud devices (under My Cloud Device) and devices shared from other cloud accounts (under Shared Cloud Device).

Use the buttons under Operation to edit device name, configure image, encoding and OSD settings, open the Web interface of the device, or restart a device.

Click Cancel to cancel the management of a device without deleting the device from the cloud account.

Click TimeSync to keep a device synchronized with your PC’s system time.

Click Device Details to add, edit, delete cloud devices, to share or cancel sharing, to manage or cancel management.

Click Add to add device(s) to your cloud account (the register code required is displayed in the Web interface of the device; see device user manual for details); click Delete to delete device(s) from your cloud account.

Click Add Manage to add device(s) to the software; click Cancel to cancel management without deleting the device from the cloud account.

Double-click a device or click Edit to change the device’s name. To sync the new name to cloud, select Sync to Cloud.

Click Share to share device(s) with another cloud account. Set a sharing period and permissions as needed. The permissions are pre-configured on the device.

Click Sharing Records to view sharing history or cancel sharing(s) with other cloud accounts.

Click Cancel Sharing to cancel sharing(s) from other cloud accounts.

Access Control Device 

See Add Device for the steps to adding an access control device . Please add access control devices as admin.

Network Keyboard 

A network keyboard can be used to con trol live video , PTZ camera and sequence resource on a video wall wall.

The following steps describe how to play live video on a video wall. Before you start, refer to the keyboard user manual to connect the keyboard to your PC. And then, click Device Management on the control panel and follow the steps.

1. Add a camera. On the Camera tab, click Add, select the camera to play on the video wall and click OK. The camera appears on the list.

You will use the number (e.g., 222) later when operating the keyboard.

2. Add a video wall. On the DX Video Wall tab, click Add, select a video wall and then click OK. You need to configure video wall first. See Video Wall for details.

You will use the number (e.g., 1) later when operating the keyboard.

3. Add a sequence resource. On the Sequence Resource tab, click Add, select a sequence resource and then click OK. You need to configure sequence resource first. See Sequence Resource for details.

You will use the number (e.g., 1) later when operating the keyboard.

4. The following operations are on the network keyboard.

a. Enter the keyboard number in step 2 (e.g., 1), then press AUX4.
b. Enter the window number in the top left corner (which is 1 in both A and B), then press MON.
c. Enter the split-screen number, then press WIN. If the window is split (as in A), enter the split-screen number 3; if the window is not split (as in B), enter 1. This step is only required for playing live video on video wall. For playing sequence resource, skip this step.
d. Select the camera or sequence resource to play on the video wall.

• Live video: Enter the keyboard number in step 1(e.g., 222), then press CAM.
• Sequence resource: Enter the keyboard number in step 3 (e.g.,1),then press CAM_G.

5. After live video starts on the video wall, you can:

• Use the joystick to control the rotation of a PTZ camera, and use the Zoom and Focus buttons to control the zoom and focus.
• Use the button to switch live video to recording.

See keyboard user manual for more information.

Live View 

Click Live View on the control panel to view live video from cameras.

Play Live Video 

1. On the Camera tab, double-click a camera or drag it to a window to start live video.

2. Right-click a camera to choose a stream type, rename the camera, view/change alarm output status.

View/change alarm output status: Right-click an IPC or a channel under an NVR to view or change its alarm output status. Alarm output needs to be configured beforeh and on the device.

Or, hover the mouse on an NVR, click  to view or change the alarm output status of the NVR and all the channels under it . Click the button in the Operation column or the button on the top to change alarm status.

3. You may drag the image to play it in another window.

4. Double-click a window to maximize it, and double-click again to restore.

After maximizing a window, move your mouse to the left or right side on the live view page, and then click or to switch to the live video of previous or next channel.

5. Use the live view toolbar or window toolbar during live view.

Play Live Video by View 

By default view 

On the View tab, double-click a default view or click Play to start live video from the corresponding number of cameras on the camera list: 4 cameras for 4-split view, 9 for 9-split view, 16 for 16-split view, and 25 for 25-split view.
Take the 4-Split view as an example.

Live video from the first 4 cameras on the camera list will be played, illustrated as below.

By custom view 

Play live video from specified cameras by a custom view.

1. On the View tab, click the Add View button to create a view. You may also click View on the control panel to add a sequence resource.

2. Select a window layout. Click  to edit a custom layout, use Combine or Undo when editing.

3. Drag cameras or sequence resources to the intended windows one by one.

4. Click OK. 

5. Double-click the custom view or click Play to start live video from cameras (specified in step 3) in the corresponding windows in the layout (set in step 2).

Live View Control 

Live View Toolbar 

The live view toolbar is at the bottom of the live view window.

Live View Window Toolbar 

The window toolbar appears when you place the mouse pointer on a live view window. The toolbar is effective only to the current window.

The toolbar shows  when the camera is a PTZ camera. Click this button to open the PTZ control panel.

The toolbar shows  when the camera is a fisheye camera. Click this button to open the fisheye control panel.

The toolbar shows  when the camera is a multi-sensor camera. Click this button to enable tracking mode.

Live View Shortcut Menu 

A shortcut menu appears when you right-click a live view window. Some items on the menu provide same functions as the live view toolbar and window toolbar. Some are described in the table below.

The default stream type is auto.

• For local devices, the client chooses a stream type according to the screen layout.
• 4 windows or less: Main stream
• 4 to 16 windows(16 included): Sub stream
• More than 16 windows: Third stream
• For cloud devices, the default is third stream.

PTZ Control 

Control the rotation direction and speed, pan/tilt/zoom, focus of a PTZ camera. The software also provides other functions including 3D positioning, preset, and patrol functions.

PTZ control is available to PTZ cameras only and it may vary depending on the camera’s capability and the protocol it supports. For example, some manufacturers reserve certain presets for special use such as wiper or menu. Please refer to camera specifications before use.

PTZ Control Panel 

Click on the live view window toolbarto open the PTZ control panel, which can fold and expand.You can also move the control panel to the left by clicking .

ParamEter	Description
	Control rotation direction or stop rotation. Tip: You may also use shortcut PTZ control to rotate the camera: place the mouse pointer on the live view window, and when the shape changes to like , click and hold the left button to rotate the camera. You can enable or disable Shortcut PTZ Control under System Configuration > Audio & Video. Shortcut PTZ control is not effective when 3D positioning is enabled.
	Adjust focus and zoom.
	Control the light. Control the wiper. Control the IR. Control the heater. Control the snow removal function.
	Adjust rotation speed.
	Click the tab to enable/disable 3D positioning. With 3D positioning enabled: Click somewhere on the image, and the camera automatically rotates toward the direction. Drag the mouse from top to bottom to zoom in on the selected area. Drag from bottom to top to zoom out.
	Preset tab.
	Patrol tab.
	Auto Guard tab.

Preset 

Add a preset to save the status of a PTZ camera. When needed, you can rotate the camera to the previously set position with one click of the button. Presets are also used to set a preset patrol (see Preset Patrol).

1. Rotate the camera to the desired direction.

2. On the Preset tab, click Add Preset. Enter a preset number that is not in use; otherwise, the existing preset will be replaced by the new preset.

Preset Patrol 

The camera patrols along multiplepresets in the set order and stays at each preset for certain length of time. Because apreset patrol route consists of presets, you need to add all the needed presets first(see Preset).

1. On the Patrol tab, click Set Patrol.

2. Click Add, select a preset, and set the length of time that the camera stays at this position. Repeat this step to all the necessary presets.

3. Use the Set Top, Up, Down, Set Bottom buttons to adjust the order in which the camera patrols.

4. Click Save.

5. The patrol route appears in the patrol route list. Click Start Patrol, and the camera will patrol along the presets that you have set.

Recorded Patrol 

The user operates the camera, and meanwhile the software records the movement track and statusof the camera and saves it as a patrol route.Currently one recorded patrol route is supported.

1. Click Start Recording Patrol Route ().

2. Use the directional buttons or shortcut PTZ control to rotate the camera to desired directions and stay for the intended length of time. Adjust zoom and focus as needed.

3. Click Stop Recording Patrol Route. The recorded patrol route appears in the patrol route list (by the name 0[Recorded Patrol]).

4. Click Start Patrol (). The camera will repeat the actions you performed during the patrol.

Auto Guard 

After auto guard is enabled, the camera performs the action(start patrol or go to the preset)as configured if no operation is made during the specified time period.

Fisheye Control 

Fisheye control, set mount mode and display mode to get desired images:

• Mount: Ceiling, Wall, Desktop
• Display Mode: Original Image, 360° Panoramic+1 PTZ, 180° Panoramic, Fisheye+3 PTZ, Fisheye+4 PTZ, 360° Panoramic+6 PTZ, Fisheye+8 PTZ, Panoramic, Panoramic+3 PTZ, Panoramic+4 PTZ, Panoramic+8 PTZ (clicking Original Image switches from dewarping mode to normal mode).

The fisheye control button is available to fisheye cameras only.

• In dewarping mode, you may click a PTZ window and then use the mouse to drag the image, or zoom in/out using the scroll wheel; or click a panoramic window and then drag, zoom in or out on the demarcation area.
• Digital zoom is disabled in dewarping mode, and the digital zoom button is hidden. If you switch to dewarping mode when digital zoom is enabled, digital zoom will be disabled automatically, and the image restores its original size.
• Dewarping mode is not available when resolution is below than D1, and the fisheye control button is grayed out.
• Fisheye control is not available on Mac OS.

Tracking Mode 

Intracking mode, if you play main stream ofthe multi-sensor camera, the camera will automatically track the objects that trigger the set alarm rule.

1. Click in the live view or playback window toolbar. The window is split into multiple windows: one big window showing the panoramic image, and multiple small windows showing PTZ images. The boxes on the panoramic image match the PTZ images.

2. Perform the following operations as needed: 

• Drag a box in the panoramic image to change the range of the corresponding PTZ image.
• Scroll your mouse wheel on a box or a PTZ image to zoom in or out.

To use auto tracking function, you need to enable perimeter protection function for the camera first.

• Enabling tracking mode will disable digital zoom.
• Tracking mode is not available on Mac OS.

Sequence Display 

Sequence Resource 

Play live video from cameras in a group one by one in a window. First,you need to create a sequence resource.

Create a sequence resource 

1. On the Live View page, click the Sequence Resource tab, and then click the Add button. You may also click Sequence Resource on the control panel to add a sequence resource.

2. Complete settings in the window, including sequence resource name, sequence interval, video channels to include, stream type, preset (PTZ camera). Click the Top, Up, Down and Bottom buttons to adjust the sequence as needed.

3. Click OK.

Play a sequence resource 

Double-click the sequence resource on the Sequence Resource tab to start sequence display.

Sequence View 

Sequence a default view 

Play live video from cameras on thecamera list in sequence based on a default view.

1. On the View tab, click the Sequence Display button for a split view. Take 4-Split view for example.

2. Set sequence display interval. 

3. Assume there are eight cameras, and the sequence interval is set to 20 seconds. Then the sequence is illustrated as shown below.

Sequence custom views 

Play live video by custom views in sequence.

1. To create a custom view, click Add View.

2. Complete the settings in the window, including the view name, window layout, binding between the cameras/sequence resources and the windows (by dragging the cameras/sequence resources to the windows or by clicking Batch Add), stream type (for cameras only) and preset (for PTZ cameras only). Click OK when you complete the settings.

3. Repeat the above steps to create all the custom views you need.

4. Click the Sequence Display button to sequence the custom views you have created.

Recording and Playback 

Record videosand search for playback or download.

Configure a Recording Schedule 

Configure a recording schedule for an NVR to record video automatically. This function is available to NVR-connected cameras only. The recorded videos are saved on the NVR, not on the PC.

Click Recording Schedule on the control panel and then follow the steps.

Configure a 24/7 Recording Schedule 

Use the template to configure a 24/7 recording schedule.

1. Select the camera for which you want to configure a recording schedule.

2. Make sure the Enable check box is selected.

3. Click the Select button and then select the All Day template. The green on the calendar means time periods during which video will be recorded.

4. Click Save.

Customize a Recording Schedule 

Customize based on the 24/7 recording schedule.

1. Click or drag on the green to erase, or click or drag on blank areas to draw. Clicking the Clear button in the top right corner will clear all time periods.

2. In addition to the method described in step 1, you may also enter start and end times manually. Up to 8 time periods are allowed for each day.

3. After you complete the settings for a day, you may select from the drop-down list and copy the settings to other days. For example, select All.

4. Click Save to complete the configuration for the selected camera.

5. To make the same recording schedule for other cameras, click Copy To. 

In addition to the All Day and Work Day templates, you may customize 8 templates to save different recording schedules.

Record Video Manually 

Save live video to your PC as local recordingby clicking the Start Local Recording () and Stop Local Recording () buttons on the window toolbar.The storage path and video format are configured in SystemConfiguration.

Playback 

Click Playback on the control panel to search and play recordings, including device recordings and local recordings.

Play Device Recordings 

Device recordings refer to videos stored on an NVR or an SD card that is mounted on a camera.When you search for device recordings, the time displayed is same with the system time of the device, not your PC. The GUI and operations may vary with the playback type you choose. We take Normal Recording Playback for example to describe the general procedure.

1) Select the source of recording (device recording).
2) Select the playback type.
3) Select the camera(s).
4) Select or set the search time. If the device is in another time zone, please use the local time of the device.
5) Click Search.
Note:

• In step 2, you may select a sub type to search for event recordings or VCA recordings.
• In step 3, up to 16 cameras are supported if multiple selections are allowed.
• In step 4: The calendar shows search results for the selected camera(s) (blue means normal recording, and red means alarm recording). This feature is only available to Normal Recording Playback and Smart Recording Playback modes.

Play Local Recording and Image 

Search and play videos and images saved on your PC.The time of local recordings is the time of your PC.

1) Select the source of recording (local recording).
2) Select the camera(s).
3) Select or set the search time.
4) Choose to search for recordings or pictures. The default is to search for recordings.
5) Click Search.

Note:
In step 3: The calendar shows search results for the selected camera(s), and blue indicates recording on that day.

Playback Control 

Double-click a file on the right-side list to start playback; or click on the timeline to start playback from the corresponding time.

Playback Toolbar 

Playback Window Toolbar 

The window toolbar appears when the mouse pointer rests on a playing window. Operations with the toolbar are for this window only.

Table 7-1 Playback Window Toolbar

The toolbar shows  when the camera is a fisheye camera. Click this button to open the fisheye control panel.
The toolbar shows  when the camera is a multi-sensor camera. Click this button to enable tracking mode.
You can choose a stream transmission protocol (see System Configuration) according to the network environment to improve image quality.

Right-click Menu 

A menu appears when you right-click a window during playback. Many functions on the menu are same to the toolbar buttons.

Playback by View 

In normal recording playback mode, playback by view can play recordings of cameras bound to the windows in the set window layout. On the View tab, select a custom view, select a date on the calendar, and then click Search.

This function is only available to device recording.

Smart Search 

The NVR records motion in different areas of the image when recording video. Smart search allows you to locate videos that include motion in the image.

This function is available only when the software works with certain NVR models and versions.

1. On the Device tab, select Smart Recording Playback from the drop-down list. Select a camera, and then select a date on the calendar.

2. Search results appear on the timeline. The green means videos with changed images, and the green part plays at the normal speed; other irrelevant parts play at high speed.

3. By default, smart search searches the entire screen. You may click the Draw Area button (1) and then drag or click to edit the search area (covered by red grid).

4. Click the Finish Drawing button (2), adjust search sensitivity as needed, and then click the Search button (3) to search again.

Recording Download 

Download Recordings 

Use the following methods to download recordings from a device to your PC. Download progress displays in real time on the bottom toolbar.

After a search, click the Download button () under the recording list (see Playback Toolbar) to download recordings. Recording download is not available to smart search.

Choose a download speed:

a. High speed: Consumes more network bandwidth and PC performance andmay affect other services. This option is recommended for scenarios where there is no need to guarantee the normal operation of other programs or services.

b. Normal speed: Consumes less network bandwidth and PC performance and has limited impact on other services. This option is recommended for scenarios that need to guarantee adequate performance resources and network bandwidth for other programs or services.

Use the Start Clipping and Stop Clipping buttons on the window toolbar (see Playback Window Toolbar).

Use the right-click menu.

Click the Recording Download button ( ) in the lower left corner of the GUI, search device recordings and then download recording files. You can also download the recordings by time.

Manage Download Tasks 

1. Click the Task Management button ( ) in the lower left corner of the GUI to manage download tasks.

2. On the Recording Download tab, view and manage download tasks. The operations for the tasks vary with download status. You can stop download tasks, delete tasks, resume tasks, play downloaded recordings, and open a folder to view the downloaded recordings.

Stopping a download task does not delete the video that’s already downloaded to your PC.
You may set the file format and path at System Configuration > Audio & Video > Recording.
A video player is needed to play the downloaded recordings.

Video Wall 

Play video on a physical video wall.

Video wall is divided into DX video wall and decoding card video wall, depending on the device used to create the video wall.

• DX video wall: Video wall created by using a decoding device.
• Decoding card video wall: Video wall created using a decoding card on an NVR.

Add a decoding device or an NVR as admin first under Device Management > Device.
The number of video walls supported, operations allowed, and functions/features available may vary with decoding device and version.

Add a Video Wall 

Click Video Wall on the control panel. For the first time use, click and then choose a video wall type.If a video wall already exists, click  right to the video wall name to add a video wall.

1. Enter the video wall name.

2. Select the decoding device you want to use to create the video wall. The software automatically sets the video wall size and binds decoding channels to the windows. Decoding channel names appear on the screen.

3. Edit the video wall size, resolution or the binding between the decoding channels and windows. Use the Unbind All () or Bind All () button as needed.

4. Click OK. 

Note: 

• Make sure the video wall size is consistent with the physical video wall.
• Set small pixel pitch LED if necessary. The special LED width is the width of the last column; the special LED height is the height of the last row. The unit is pixel.

5. To edit or delete a video wall, click next to the video wall name.

Video Wall Operations 

Play Video on Video Wall 

Before playing video on a video wall, you can place the mouse pointer on  after an online camera to preview live video.

1. Drag cameras to windows to start live video on the video wall.

Some video walls require you to open window(s) on the screen first. The functions available may vary depending on the actual video wall, for example, you may open a window manually by dragging on the screen, automatically by choosing an existing layout, or by setting coordinates and window size.

Tip: To start live video from multiple cameras or group(s), select the cameras or group(s), click a window and then click Play on Screen or Play on Wall.

• Play on Screen: Play on one window.
• Play on Wall: Play on multiple windows.

2. To play a signal source (such as from a PC), click the Signal Source tab, and then drag the signal source to the intended window.

3. To choose a window to play alarm-triggered live video, right-click the window and click Set Alarming Window. Make sure alarm-triggered live video is configured (see Configure Alarm-Triggered Action for details). To cancel the setting, right-click the window and click Cancel Alarming Window.

Only one window can be set as the alarming window.
If the video wall is created using an NVR’s decoding card, alarm-triggered live video is only available to a camera under the NVR.

Output Audio 

Use the audio output channel of a DX device tooutput audio of a camera playing in a window or a screen. Only DX video wall created with certain DX device models supports this feature.

1. Click (1), and then select the audio channel.

2. Click a window/screen, and then click (2); or right-click and then select Turn Audio On. An icon appears in the top right corner, means the audio channel is outputting audio of the IPC in the window/screen.

3. Adjust output volume or mute the sound as needed.

Play Sequence Resource 

Play sequence resources on video wall. Three sequence modes are available: sequence video on a single window, sequence video on multiple windows, and sequence scenes.

Sequence on Single Window 

On the Sequence Resource tab,drag a sequence resource to a window.

Sequence on Multiple Windows 

On the Sequence Resource tab,select the sequence resource, click Play on Screen, and then select the windows.

Sequence Scenes 

Scene refers to video wall settings including screen layout, window, and video service (live view or sequence).The scene allows you to recall the video wall settings with one click of a button.Sequence scenes is to display different scenes according to set time.

1. Click the right-side , or click on the Scene tab to create scenes.

2. On the Scene Sequence tab, click  to create scene sequence plan.

3. Select the scenes and import them to the plan.

4. Set the sequence mode. You may choose to sequence by time interval or configure a 24-hour sequence plan.

• Sequence by interval: Display scenes one by one at set intervals, for example, 30 seconds in the figure above.
• 24-hour plan: Enable the plan, and then set the starting time. The scene will automatically display on the video wall at the set time. You may add scenes repeatedly as needed.

5. The scene sequence plan appears on the Scene Plan tab. Click Start to start scene sequence.

Other Video Wall Operations 

For more video wall operations, see the tables below.

The buttons on the toolbar are effective to all windows on the video wall.

Window control area. Buttons in this area are effective to a selected window. The actual buttons available may vary depending on the video wall type and device model.

Screen Control 

On the Screen Control tab, you can turn on/off screens including small pixel pitch LED screens.

Before you operate on the client, make sure the screen, the power distribution box (for LED screen), and the server are properly connected.

Configure Serial Port and Protocol 

Configure the serial port and protocol in accordance with the decoding device model and screen type.

Turn On or Off the Screen Automatically at a Set Time 

1. Select Turn On At or Turn Off At, and then set the time(s) when the screen automatically turns on or off.

2. Click Save. The screen will turn on or off automatically at the set time.

Turn On or Off the Screen Manually 

1. Click Turn On Screen. The screen turns on immediately.

2. Click Turn Off Screen. The screen turns off immediately.

Turn Off the Screen with Delay 

1. Select the check box for Turn Off In and then enter the time in the text box.

2. Click Turn Off Screen.

3. A message as shown below appears. The screen turns off automatically when the timer expires.

Behavior Search 

Search VCA images and recordings from an NVR.

This feature is available on certain NVR devices/versions. Currently this feature only supports Cross Line Detection and Intrusion Detection.

1. Follow the steps as illustrated on the image.

2. Perform the following operations as needed.

• Play or download the alarm video (5). The alarm video is 10 seconds long (5s before and 5s after the alarm time).
• View or save the alarm image (6). You can click the left or right arrow to view the previous or next image.
• Click (7) to switch to list mode.
• Click (8) to export search results.

Face Recognition 

View live video, alarm records and pass-through records; manage device face libraries and monitoring tasks.Use face recognition to search people and count people coming in and out.

Realtime Monitoring 

View live video and snapshots of people passing through, view realtime alarm records.

Double-click a camera to start live video.Up to four cameras are allowed.

Perform the following operations as needed:

Click a snapshot to view details. Click More to go to the Pass-Thru Records tab. If a face is identified as a stranger, you can add it to a face library: put your mouse pointer on the snapshot, click , enter the required information, and choose the target library.

View realtime alarms. Click More to go to the Alarm Records tab.

a. Choose a record type:

Comparison Record: Click an icon to filter alarm recordsby comparison result(for match, for not match).

Mask&Temperature Records: View records of people not wearing a mask and people with an abnormal temperature.

b. Click a record to view the corresponding face comparison information. Personal information is displayed only when the degree of match between the captured face and the face in the library reaches the set alarm threshold. See Monitoring Task for details.

View people counting statistics. The statistics are displayed only when Mask&Temperature Record is chosen.

To view the statistics of people not wearing a mask and people with an abnormal temperature, you need to enable Mask Detection and Abnormal Temperature Detection first. See System Configuration for details. The statistics are automatically cleared at 0:00 every day. You can also click Clear Statistics to reset the statistics manually.

Configure epidemic control parameters. Click under the live view window to configure epidemic control parameters. See System Configuration for details.

Configure attributes to be displayed for match faces and not match faces. Click under the live view window to configure attributes. See System Configuration for details.

NOTE: A device reports alarms only when a corresponding monitoring task has been configured.

Face Library Management 

Manage faces in different libraries to meet different monitoring needs. The libraries are saved on the device.

Create Face Library 

Select the device you want to manage, then the face libraries of the device appear in the list. Click  to create a new face library. You can edit the library name or delete a library you don’t need anymore.

Add Face Data 

Choose one of the following ways to add face data to face libraries.

Option 1: Use Batch Add 

1. Click Batch Add, then select the target face library. You may select multiple libraries of different devices.

2. Click Add, then select face images you want to add. The images must be JPG files and the size of each photo is between 10KB and 500KB.

3. Click the edit button, enter the required information.

4. Click Next to save and continue to the next, or click Finish.

5. Click OK when you complete the information for all.

Option 2: Import a file containing face data 

Importa file that contains the necessary face data. The file and its content must conform to the format, and the size of each photo is between 10KB and 500KB.

1. Click Download Template and then enter the face data into the template file.

2. Click Import and select the file you have edited. The imported data appear in the list. You can click the button in the list’s upper right corner to switch display mode.

3. Edit or delete face data as you need; click Export to save the face data in the current library to a CSV file.

Monitoring Task 

Create monitoring tasks using the created face libraries. The device compares the captured faces with the faces in the libraries and reports alarms as configured.

1. Select a camera on the left, and click Add to create a monitoring task.

2. Set the task name, monitoring type, and choose a face library to be used for monitoring. Set the alarm threshold based on your needs.

• Match Alarm: If the similarity (or Match in Realtime Monitoring) between a captured face and a face in the library reaches the alarm threshold, the device reports a Match alarm.
• Not Match Alarm: If the similarity between a captured face and a face in the library fails to reach the alarm threshold, the device reports a Not Match alarm.
• All: To monitor all the faces that the device captures.

Personal information such as name and ID number will not be displayed in the realtime monitoring window for a Not Match alarm.

3. Click OK. The task is created and appears in the list. For an NVR channel, you may copy the monitoring task to other channels of the same NVR.

Alarm Records 

View alarm recordsgenerated by theconfigured monitoring tasks.

Choose a video channel, set search conditions including monitoring type and alarm time, and then click Search. If you chose Match Alarm as the monitoring type, you can click More to set more conditions including name, ID number, degree of match, mask wearing status, and body temperature range.

NOTE: Only NVR channels supporting face detection or face recognition can be selected.

Perform the following operations as needed:

Add the face snapshot of a stranger to a face library

Put your mouse pointer on the face snapshot and then click  . You need to enter the required information including name and ID number and specify the target library.

View details 

Click a record to view alarm details.

Export records 

Click Export to export all the search results.

Pass-Thru Records 

View pass-through records, people counting statistics, mask wearing status, body temperatures.

Choose a video channel, set search conditions including alarm time, mask wearing status and temperature range, and click Search.

NOTE: Only NVR channels supporting face detection or face recognition can be selected.

Perform the following operations as needed:

Add a stranger’s face snapshot to a face library

Put your mouse pointer on the face snapshot and click  . You need to enter the required information including name and ID number and specify the target library.

View details 

Click a record to view alarm details.

Export records 

Click Export to export all the search results.

People Counting 

Count people entered and/or left during a certain period.
NOTE: This function requires that the camera be capable of people counting and connected to the PC via

Click People Counting on the control panel.The People Counting page is displayed with two tabs:

• Realtime Statistics: Display counting results of selected cameras in real time, including seven latest counting results.
• Report Statistics: Display counting results in a bar chart or a line chart and export.

Realtime Statistics 

On the Realtime Statistics tab, select the check box for the camera to enable realtime statistics.You may double-click a camera to start live video from it.

Enable realtime statistics to view real-time counting results from selected cameras.

Statistics include:

Realtime counting results (left side): It is the total number if multiple cameras are selected. The three colors indicate different counting types, and they match the lines on the coordinates on the right side.

7 latest counting results (right side): axis X means time, and axis Y means number of people (the minimum is 0; the maximum is 10 by default and it updates according to the actual counting result).

When realtime statistics is enabled, the first time of counting is displayed in the lower left corner of axis X (1), and the counting result appears on axis Y(e.g., 993). The result updates periodically, and the latest result is displayed on the right(2).

NOTE:

Live view and realtime statistics stop automatically when you close the People Counting page or log out of the system.

Report Statistics 

On the Report Statistics tab, select camera(s)and then click on to count directly; or set conditions first:

Counting type: By minute, hour, day or month.

Set a time period by selecting on the calendar or typing in the field.

Count people entered and/or left by selecting the check box(es) .

Display results in a line chart or a bar chart by clicking .

NOTE: The maximum time period you can set is 60 time units, depending on the counting type (minute, hour, day or month) you choose. For example, the maximum period is 60 months if you choose to count by month, and 60 days if you choose to count by day.

Click Count, andresults appear.

Place the cursor on the line/column to view the number at a time point.

Click a column title, for example, People Entered or People Left to sort the results in ascending or descending order.

Click  to display in a bar chart.

Click Export to export statistics as a CSV file to your PC. You can use Microsoft Office Excel to open the file.

Access Control 

Manage access control libraries, perform realtime monitoring, search and export entry/exit records.

Library Management 

Add a Library 

Add a library for an access control deviceand use the library to control access.

1. Choose the target access control device in the drop-down list on the left.

2. Click behind the device name. A new library appears under the device.

3. Click  behind the new library, and enter the device name.

4. Click OK.

Add Personal Data 

Add personal data to the library. You can add data for one person at a time, for multiple person using the Batch Add feature, or for multiple persons at a time by importing a file containing personal data of these persons.

Option 1: Add data for one person

1. Click Add > Add One Person.

2. Enter the required information. Click the image on the left to upload a photo.

3. Click Next Step, and choose the target library.

4. Click OK. 

Option 2: Use batch add

1. Click Add > Batch Add, and choose the target library.

2. Click OK. 

3. Click Add, and select face image(s) you want to add.

4. Click  , and enter required information including name and ID.

5. Click Next to save and continue to the next, or click Finish.

6. Click OK when you complete the information for all.

Option 3: Add data for multiple persons at a time by importing a file containing personal data of these persons 

1. Click Generate Template, and use the template to create a file containing the required personal data.

2. Click Import, and select the target library.

3. Click , and select the file to import (CSV or XLSX).

4. Click Import.

NOTE:

Only JPG images are allowed. The size of each image must be within the range of 10KB and 500KB.
XLSX files cannot be imported or exported on Mac OS.

The following operations are allowed:

• • Click  in the list’s upper right corner to switch display mode.
• • Click Export to save data in the library to a CSV or an XLSX file.

Realtime Monitoring 

View live video and snapshots of people passing through,take snapshots, use digital zoom, and open the door remotely.

Double-click a camera or drag it to the window to start live video. Pass-through records are displayed on the right side.

The captured face snapshots and the corresponding library photos (if a match is found) are displayed on the right side. You can click a record to view details,including the original snapshot, mask wearing status and body temperature.

If a face snapshot does not have a match in the library, then no library photo is displayed, and the person will be identified as a strange. You can add the stranger to a library by placing your mouse pointer on the face snapshot and clicking . You need to enter a name and ID for the person and specify the target library.

NOTE:

• Mask detection and temperature detection are available only when they are supported by the device and have been configured on the device. See the user manual of the access control device for details.
• If the access control device can upload original snapshots, the Show Original Snapshot button will be displayed, and you can click it to view the original snapshot.
• Up to 10 pass-through records can be displayed. The oldest record will be replaced by the new one when more than ten pass-through records are generated.
• Pass-through records are displayed in real time. Restarting the software will clear the pass-through records in realtime monitoring.
• You are recommended to configure at least one library before you view pass-through records.

The following operations are allowed:

• • Live view window toolbar

The window toolbar appears when the mouse pointer rests on a live view window. The toolbar is effective only to the current window.See Live View Window Toolbarfor details. The on the toolbar is used to open doors.

• • Live view toolbar

See Live View Toolbarfor details.

• • System configuration

Click  in the upper right corner to configure alarm sound, pop-up alarm window, etc. See System Configuration for details.

Entry/Exit Records 

Search entry and exit records by time, mask wearing status, body temperature range, authentication result, etc. You can further filter search results by name and IC card number after setting Authentication Result to Succeeded.

The following operations are allowed:

• • Add a stranger to a library quickly

The library photo is empty when a stranger is detected. To add the stranger to a library,click  in the Operation column, enter the required information including name and person ID, click Next Step, and then select the target library.

• • View details

Click  in the Operation column to view detailed personal information.

• • Export search results

Click Export to save search resultsto a CSV or an XLSX file.You can choose to export only text or both text and images.

E-map 

First complete configuration on the Edit Map tab,and then use the map on the Map tab.

• Hot spot: Video channels, alarm input/output channels, and devices added to the map. Live view and playback are only available for video channels.
• Hot zone: A map on a map. You may add hot spots on a hot zone.

Map Configuration 

Add a Map 

Click E-map on the control panel, and then click . PNG, BMP and JPEG images are allowed.The added map appears on the page and on the Map Resources list on the left.

On the Edit Map tab, you can:

• Change the map scale: Use the scroll wheel or click the zoom buttons (1) to zoom in or out.
• Eagle eye: Drag on the yellow area (2) to view details on the map (or drag map directly).
• Add hot spots (3): Drag devices, video channels, alarm input/output channels to intended positions on the map. See Add a Hot Spot for details.
• Add hot zones (4): Add a map on the map. Up to 7 layers of maps are allowed. See Add a Hot Zone for details.
• Manage pictures (5): Add or delete maps. Deleting a map will also delete all hot spots and hot zones on it.
• Edit map resources (6): Edit map name, and change the icon color of hot zones.
• Filter map resources (7): Choose to display video channels, alarm input/output channels or devices on the map.

Add a Hot Spot 

Add hot spots so you can quickly locate them on the map when any event occurs. Hot spots include video channels,alarm input/output channels and devices. Right-click a hot spot to change color or delete it from the map.

When adding a device hot spot, you can also add video channels and alarm input/output channels under it. The channels and the device will appear together on a hot zone on the map. You need to choose a map for the hot zone. Follow the steps as shown below:

Add a Hot Zone 

Follow the steps to add a hot zone.

The hot zone is displayed as an icon on the map and opens when you double-click it.Right-click a hot zone to change color or delete it from the map.

Map Operations 

After you complete the configuration, click the Map tab to use the map. You may view hot spots, hot zones, alarms, and trigger/clear alarms.

Locate a Hot Spot or Hot Zone on the Map 

Click the Locate button to locate a hot spot or hot zone on the map.

Hot Spot Operations 

Click the Select button on the top toolbar and then drag on the map to select hot spots. Different hot spot types allow different operations:

• Video channel: Select video channels to view live or recorded videos. You may use the window toolbar during live view.
• Alarm input: Select channels to clear alarms.
• Alarm output: Trigger/clear alarms. You can use the buttons in the Operation column or the buttons on the top to trigger or clear alarms.

You can also right-click a hot spot to perform the above operations. For alarm input channels and video channels, you can also view alarm information.

Handle Alarms 

When an alarm occurs, the corresponding hot spot flashes red on the map. If the hot spot is on a hot zone, the hot zone flashes red. Right-click the hot spot to play live or recorded video, view alarm info or clear the alarm.

View Hot Zone 

To view a hot zone, click the hot zone map on the Map Resources list on the left, or double-click the hot zone icon on the map.

Click the main map on the Map Resources list to return.

Audio 

Audio services include audio, two-way audio and broadcast. Two-way audio cannot work at the same time with audio or broadcast, which means, starting two-way audio will stop audio or broadcast, and vice versa.

Note: Broadcast is not available on Mac OS.

Audio 

When live video is playing, click  in the window toolbar to turn on audio from the camera. The audio is one-way from the camera to your PC and it stops when live video is closed.

Note:Turning on audio for another camera will turn off audio from the current camera.

Two-Way Audio 

Two-way audio is audio communication between a device (camera or NVR) and your PC. Both the device and the PC shall be connected to audio input and output devices.

Note: Two-way audio is available to one device at a time.

Two-Way Audio with a Camera 

Double-click the camera or drag it to the window on the right. When two-way audio is started, the audio channel symbol changes (1), the two-way audio symbol flashes in the window’s upper right corner (2), and a hint appears indicating two-way audio is in use (3).

During two-way audio, you can adjust sound volume (4)(6) or stop two-way audio (5).

You may also start two-way audio with a camera (camera only) by clicking  in a live view window.

Two-Way Audio with an NVR 

Onthe Two-way Audio tab, double-click the NVR or drag it to the window on the right.When two-way audio is started, the audio channel symbol changes (1), and a hint appears (2) indicating two-way audio is in use.

During two-way audio, you can adjust sound volume (3)(5) or stop two-way audio (4).

Broadcast 

Broadcast is one way from your PC to cameras.

1. Click the Broadcast tab. Select audio channels from the left-side list. You can:

• Select audio channels one by one.
• Select an NVR or an organization to select all audio channels under it.

2. Click Add. The selected audio channels appear on the broadcast list on the right.

3. After all the channels are added, click  to start broadcast.

After broadcastis started, you can:

• Add more audio channels: Select audio channels on the left-side list (1) and then click Add. Broadcast starts automatically for these channels.
• Adjust sound volume (2) or click  to turn off the microphone.
• Delete audio channels from the broadcast list: click (3) to delete one by one; or select the check box (4) and then click (5) to delete in batches.
• Stop broadcast: click or close the Audio page.

Currently, broadcast to an NVR is not available.

Alarm Configuration 

Configure action(s) to trigger when an alarm of a certain type occurs at a specified source; view alarm records and handle alarms.

Configure Alarm-Triggered Action 

Alarm configuration includes the configuration of alarm source, alarm type, device to link, and action to trigger.

1. Click Alarm Configuration on the control panel and then follow the steps.

2. Click a tab according to the alarm type you want to configure. Take Camera Alarm for example.

• Camera alarm: includes camera online/offline, event alarm and VCA alarm.
• Device alarm: includes device online/offline, disk online/offline, high/low temperature, etc. For DX devices, the following alarm types are available: fan failure, LED distribution box high temperature, LED distribution box smoke alarm, fan failure cleared, LED distribution box high temperature cleared, LED distribution box smoke alarm cleared, high/low temperature cleared.

3. Select an alarm source. The subsequent settings are all configured for this alarm source.

4. Select an alarm type. An alarm of the specified type will trigger the configured actions. If you choose face recognition match or not match alarm, make sure the monitoring task has been configured (See Monitoring Task).

5. Configure alarm parameters.

For the following alarm types,you need to click Configuration to access the device’s Web interface and complete configuration first:motion detection, tampering detection,alarm input,audio detection, intrusion detection, cross line detection,face detection, defocus detection, object left behind, object removed, human body detection.

Take motion detectionas an example, you need to make sure motion detection is enabled, detection area is specified, and arming schedule is configured.

6. Click the Trigger Actions tab.

7. To receive an email alert when an alarm occurs, select the check box and complete email configuration (see System Configuration).

8. Click Add. A dialog box appears. Select the device(s) to link and then click OK. The linked device(s) appear on the list. The device(s) will be triggered to perform the specified action(s) when an alarm of the specified type (step 2) occurs at the specified source (step 1).

9. Configure actions to trigger:

• Alarm-triggered live view: An alarm will trigger a pop-up window playing live video from the camera.
• Alarm-triggered preset: An alarm will trigger the PTZ camera to rotate to the preset. The presets in the list must be configured beforehand.
• Alarm-triggered output: An alarm will trigger the camera to output an alarm and trigger an action by a third-party device.
• Alarm-triggered video wall: An alarm will trigger the video wall to play live video from the camera. You need to complete video wall configuration first. Only one camera can be selected.

10. Click Save.

NOTE:

• In order for alarm-triggered live view to take effect, click  in the bottom left corner of the GUI and select Display Link Video.
• Triggering live video from multiple cameras may cause high CPU usage of your PC and may therefore affect other services.

View Alarm Records 

Click Alarm Records on the control panel to view alarm records, acknowledge alarms, and export alarm data to your PC.

Latest Alarm 

The Latest Alarm tab list alarms reported since your current login and refreshes automatically.

Tips:

You can:

• Sort records in ascending/descending order by clicking a header (e.g., Alarm Time).
• Acknowledge alarms: Select (or double-click) an alarm and click Acknowledge. Acknowledged alarms are moved to the History tab.
• Click  to turn on/off alarm sound.
• Click  to play an alarm video. The length of alarm video is configurable in system configuration (Operation > Alarm > Stop Playback After and Start Playback Before).
• Click the Latest Alarm button () in the lower left corner of your GUI. On the page displayed, you can turn on/off alarm sound, select/deselect Display Link Video to enable/disable alarm-triggered live video, or double-click a record to display the full Realtime Alarm tab.

• Click the Alarm-triggered View button () to view alarm-triggered live video.

Tips:

• The window toolbar is available (see Live View Window Toolbar).
• Lock Screen: When this option is selected, the current window layout (e.g., 4-window layout) is locked, and it does not change as new alarm-triggered live video occurs.
• Lock Current Live View: When this option is selected, the current live video will not be replaced by new alarm-triggered live video.
• Live video stops when the set play time is over (see Configure Alarm-Triggered Action). You can play the video again by double-clicking the alarm record in the top left area.
• Click the button in the lower left corner to open the alarm records page.

Alarm level and corresponding alarm types:

History Alarm 

All alarms,including latest alarms and history alarms, can be retrieved on the History tab.

Youcan:

• Set search conditions. Click Reset to reset search conditions.
• Click a header (e.g., Alarm Time) to sort records in ascending/descending order.
• Choose the number of records displayed per page.
• Double-click a record to view details. Alarm Time is your PC’s system time when the alarm occurs, and Device Time is the device’s system time when the alarm occurs. The times can be different. You will also find a time difference if your PC and the device belong to different time zones.

• Select an alarm and click Acknowledge to acknowledge it.
• Click Export to export search results to your PC as a CSV file. Use Microsoft Excel to open it.

Operation Logs 

Click Operation Log on the control panel to query logs and export search results to your PC.Log information includes username, operation details and result.

You can:

• Set search conditions. Click Reset to reset search conditions.
• Click a header (e.g., Log Time) to sort records in ascending/descending order.
• Choose the number of records displayed per page.
• Double-click a record to view details.
• Click Export to export search results to your PC as a CSV file.

User Management 

Click User Management on the control panel to add, edit or delete users.

Use the default username/password (admin/123456) to log in. “admin” is the super administrator and cannot be deleted.

1. To add a user, click Add:

• Administrator: Only admin can add administrator. Administrator has all permissions by default.
• Operator: Admin or administrator with user management permissions can add operators. An operator has no permission by default.

2. To assign permissions, specify permissions on the left. For some permissions (e.g., Live View), you need to select device(s) on the right.

3. To edit a user (username, password, permissions), double-click the user on the list; to delete user(s), select and click Delete.

Menus may be grayed out or hidden for lack of permission. Contact admin if necessary.

<p>The post How to set Guard Viewer For PC first appeared on NVR IPCAMERA SECURITY.</p>

Description

This guide will show how to download and prepare the firmware file for a Dahua device.

Firmware files for Dahua devices can be found at Firmware by Device or the specific product page for the device

Firmware is typical provided in a ZIP file, a compressed file format

This file will contain the actual firmware file, which needs to be extracted from the ZIP file in preparation for the upgrade

Prerequisites

• Computer with internet access (to download firmware file)
• Dahua device

Video Instructions

Step by Step Instructions

Confirm the Model and current firmware of Dahua device

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

2. Click Info

3. Click Version

The Device Type will be displayed

The current System Version will be displayed

Download the firmware file for device from DahuaWiki

4. In a browser go to DahuaWiki.com

Under Specifications, Firmware, & Manuals

Click the device type (in this example Recorder)

5. Enter the device model into the field

6. The results will be filtered

7. Click the firmware icon to download the firmware file

8. The file will download

Extract the firmware file to local computer

9. Right click the Start Menu / Windows icon in the bottom left of the screen

Select File Explorer

10. Select Desktop

11. Click Home

Then click New folder to create a new folder to extract the contents of the firmware zip file

12. Find the created folder in the list, double click to open

13. Under the Downloads window of the browser, click ‘Show in folder’

A new File Explorer window should open containing the directory the firmware zip was downloaded to

Locate the file in the list

14. Right click

Select Cut

15. Select the window with the new directory

Right click in the window

Select Paste

The folder will appear in the directory

16. Right click the file

17. The contents of the zip file will appear in a new window

18. Click to select all files in the folder

Drag and drop the files to the created folder

The files will appear in the directory

The firmware file will appear in the directory ready to use

Browse All Firmware Files

DH-IPC-HFW5842EN-Z4E-S2		Pro	8MP	Bullet				Coming Soon	Active
DH-IPC-HDBW5842EN-Z4E-S2		Pro	8MP	Dome				Coming Soon	Active
N85DJ6Z		Pro	8MP	Eyeball					Active
N85DL6Z		Pro	8MP	Dome					Active
N85DB6Z		Pro	8MP	Bullet					Active
N85DJ62		Pro	8MP	Eyeball					Active
N85DF62		Pro	8MP	Bullet					Active
N85DY62		Pro	8MP	Dome					Active
N45EFNZ		Pro	4MP	Bullet					Active
N43BX82		Lite	4MP	Bullet					Active
N43BU82		Lite	4MP	Eyeball					Active
N45EYNZ		Pro	4MP	Dome					Active
N45EFN2		Pro	4MP	Bullet					Active
N45EYN2		Pro	4MP	Dome					Active
N85EFN2		Pro	8MP	Bullet					Active
N43BJ62		Lite	4MP	Eyeball					Active
N43BB62		Lite	4MP	Bullet				Coming Soon	Active
N55DU82		Pro	5MP	Eyeball					Active
N55DU82 (Face Mask Detection)		Pro	5MP	Eyeball					Active
N24CG52		Pro	2MP	Eyeball					Active
N28BB7Z		Ultra	2MP	Bullet					No
N28BL7Z		Ultra	2MP	Dome					No
NK8BA4		Ultra	12MP	Box					No
NK8BB7Z		Ultra	12MP	Bullet					Yes
NK8BL7Z		Ultra	12MP	Dome					No
N68BB7Z		Ultra	6MP	Bullet					No
N68BL7Z		Ultra	6MP	Dome					No
DH-IPC-HF8835FN		Ultra	8MP	Box					No
N45BB5Z		Pro	4MP	Bullet					Yes
N45CB5Z		Pro	4MP	Bullet					No
N25BL5Z		Pro	2MP	Dome					Yes
N25CL5Z		Pro	2MP	Dome					No
N45BL5Z		Pro	4MP	Dome					Yes
N45CL5Z		Pro	4MP	Dome					No
N45BA5		Pro	4MP	Box					No
N25BA5		Pro	2MP	Box					Yes
N85CM5Z		Pro	8MP	Eyeball					No
N85CL5Z		Pro	8MP	Dome					No
N85CB5Z		Pro	8MP	Bullet					No
N65CB5Z		Pro	6MP	Bullet					Yes
N65CL5Z		Pro	6MP	Dome					Yes
N45CL5Z-B		Pro	4MP	Dome					No
N52BF3Z		Pro	5MP	Bullet					Yes
N52BM3Z		Pro	5MP	Dome					Yes
N51BD22		Pro	5MP	Bullet					Yes
N51BD23		Pro	5MP	Bullet					Yes
N51BL22		Pro	5MP	Dome					Yes
N51BL23		Pro	5MP	Dome					Yes
N51BI22		Pro	5MP	Eyeball					Yes
N51BI23		Pro	5MP	Eyeball					Yes
N41BD22		Lite	4MP	Bullet					No
N41BK22		Lite	4MP	Eyeball					Yes
DH-IPC-HDBW83A1EN-Z		Pro	3MP	Dome					Yes
DH-IPC-HFW83A1EN-Z		Pro	3MP	Bullet					Yes
DH-IPC-HDBW82A1EN-Z		Pro	2MP	Dome					Yes
DH-IPC-HFW82A1EN-Z		Pro	2MP	Bullet					Yes
DH-IPC-HFW52A1EN-Z		Pro	2MP	Bullet					Yes
DH-IPC-HDBW52A1EN-Z		Pro	2MP	Dome					Yes
DH-IPC-HFW54A1EN-Z		Pro	4MP	Bullet					Yes
DH-IPC-HDBW54A1EN-Z		Pro	4MP	Dome					Yes
DH-IPC-HDBW4421EN		Pro	4MP	Wedge					Yes
DH-IPC-HDBW44A1FN		Pro	4MP	Wedge					Yes
DH-IPC-HDBW42A1EN		Pro	2MP	Dome					Yes
DH-IPC-HDBW44A1FN-AS		Pro	4MP	Wedge					Yes
DH-IPC-HDBW42A1FN-AS		Pro	2MP	Wedge					Yes
DH-IPC-HFW42A1EN		Pro	2MP	Bullet					Yes
DH-IPC-HFW44A1EN		Pro	4MP	Bullet					Yes
DH-IPC-HFW42A1SN		Pro	2MP	Bullet					Yes
DH-IPC-HFW44A1SN		Pro	4MP	Bullet					Yes
DH-IPC-HDW42A1EN		Pro	2MP	Eyeball					Yes
DH-IPC-HDW44A1EN		Pro	4MP	Eyeball					Yes
DH-IPC-HDW42A1MN		Pro	2MP	Eyeball					Yes
DH-IPC-HDW44A1MN		Pro	4MP	Eyeball					Yes
DH-IPC-HFW23A0RN-ZS		Lite	2MP	Bullet					Yes
DH-IPC-HDBW23A0RN-ZS		Lite	3MP	Dome					Yes
DH-IPC-HDW23A0RN-ZS		Lite	3MP	Eyeball					Yes
DH-IPC-HFW21A0RN-ZS		Lite	1MP	Bullet					Yes
DH-IPC-HDBW21A0RN-ZS		Lite	1MP	Dome					Yes
DH-IPC-HFW13A0SN-0280B		Lite	3MP	Bullet					Yes
DH-IPC-HFW13A0SN-0360B		Lite	3MP	Bullet					Yes
DH-IPC-HFW13A0SN-0600B		Lite	3MP	Bullet					Yes
DH-IPC-HDW13A0SN-0280B		Lite	3MP	Eyeball					Yes
DH-IPC-HDW13A0SN-0360B		Lite	3MP	Eyeball					Yes
DH-IPC-HDBW13A0EN-0280B		Lite	3MP	Dome					Yes
DH-IPC-HDBW13A0EN-0360B		Lite	3MP	Dome					Yes
N24BN52		Pro	2 MP	Wedge					Yes
N44CG52-B		Pro	4 MP	Eyeball					No
N84CB34		Pro	8 MP	Bullet					No
N84CL54		Pro	8 MP	Dome					No
N84CG54		Pro	8 MP	Eyeball					No
N84CL52		Pro	8 MP	Dome					No
N84CG52		Pro	8 MP	Eyeball					No
N25CB5Z		Pro	2 MP	Bullet					No
DH-IPC-HFW5831EN-Z5E		Pro	8 MP	Bullet					No
DH-IPC-HDBW5831EN-Z5E		Pro	8 MP	Dome					No
DH-IPC-HDBW4231FN-E2-M		Pro	2 MP x 2	Dual-sensor					No
N55BS5		Fisheye	5 MP	Fisheye					No
N55BT5		Fisheye	5 MP	Fisheye					No
DH-IPC-HF8242FN-FR		Ultra	2 MP	Box					Yes
DH-IPC-HF8835FN		Ultra	4K	Box					No
N44CB33		Pro	4 MP	Bullet					No
N44CL52		Pro	4 MP	Dome					No
N44CL53		Pro	4 MP	Dome					EOL
N44CG52		Pro	4 MP	Eyeball					No
N44CG53		Pro	4 MP	Eyeball					No
N44BN52		Pro	4 MP	Wedge					No
DH-IPC-HFW4239TN-ASE		Pro	2 MP	Body					No
N24CB33		Pro	2 MP	Bullet					Yes
DH-IPC-HDBW4239RN-ASE		Pro	2 MP	Dome					No
N24CL52		Pro	2 MP	Dome					No
DH-PSD81602N-A360		Multi	2 MP x 8 (16 MP)	Panoramic PTZ					Yes
DH-IPC-PFW8601N-H-A180		Multi	2 MP x 3	Panoramic Bullet				Update First Update Second	No
DH-IPC-PFW8800N-A180		Multi	2 MP x 4	Panoramic Bullet				Update First Update Second	No
DH-IPC-PDBW8800N-A180		Multi	2 MP x 4	Panoramic Dome				Update First Update Second	No
DH-IPC-HDW8341XN-3D		Ultra	3 MP x 2	Dual Sensor					No
DH-IPC-PDBW5831N-B360		Multi	2 MP x 4	Panoramic					No
N45DB7Z		Pro	4MP	Bullet					No
N45DL7Z		Pro	4MP	Dome					No
N45DM62		Pro	4MP	Dome					No
N45EF63		Pro	4MP	Bullet					No
N45EM63		Pro	4MP	Dome					No
DH-IPC-HUM8431N-E1		Pro	4MP	Pinhole					No
DH-IPC-HUM8431-L3		Pro	4MP	Pinhole				N/A	No
N22AL12		Lite	2MP	Dome					No
DH-IPC-HFW7442H-ZFR		Ultra	4MP	Bullet					No
DH-IPC-HDBW7442H-ZFR		Ultra	4MP	Dome					No
DH-IPC-HCBW8442N		Ultra	4MP	Corner Camera					No
N53AM5Z		Lite	5MP	Dome					No
N53AL52		Lite	5MP	Dome					No
N53AF5Z		Lite	5MP	Bullet					No
N53AJ52		Lite	5MP	Eyeball					No
N53AB52		Lite	5MP	Bullet					No
N53AJ5Z		Lite	5MP	Eyeball					No
N25BB5Z		Pro	2MP	Bullet					Yes
N84BG44		Ultra	8MP	Eyeball					Yes
EBW81242N		Ultra	12MP	Fisheye					No
N84BL44		Ultra	8MP	Dome					Yes
N82AL32		Lite	8MP	Dome					No
N42BD32		Lite	4MP	Bullet					No
N42BJ62		Lite	4MP	Eyeball					No
N42AC3Z		Lite	4MP	Bullet					Yes
DH-IPC-HDBW5231EN-ZE-HDMI		Pro	2MP	Dome					Yes
N45DJ62		Pro	4MP	Eyeball					No
N55DY82		Pro	5MP	Eyeball					No
N55DY82 (Face Mask Detection)		Pro	5MP	Eyeball					No
N45EJ62 (White-Light)		Pro	4MP	Eyeball					No
N43AB52		Lite	4MP	Bullet					No
N43AN52		Lite	4MP	Wedge					No
N43AJ52		Lite	4MP	Eyeball					No
N43AJ52-B		Lite	4MP	Eyeball					No
N43AL52		Lite	4MP	Dome					No
N43AL52-B		Lite	4MP	Dome					No
N43AM5Z		Lite	4MP	Dome					No
N43AM5Z-B		Lite	4MP	Dome					No
N43AN52		Lite	4MP	Wedge					No