Tapo was created to engage in the small intelligent appliances market, to help people adopt a new smart home lifestyle at an affordable cost. That’s why we insist on Smart, Easy, Secure.

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What should I do if I fail to configure the Tapo Smart Plug?

The Tapo app will guide you step by step during the initial configuration, but you may not be able to get through all the steps due to some interference. This FAQ will tell you what to do if you have trouble getting through a certain step.

Case 1

The phone is looking for the smart device via Bluetooth or its default 2.4GHz WiFi, if you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

Tapo Smart Camera FAQ v1

Case 2

If you are unable to find your home Wi-Fi network, please refer to the following suggestions.

Troubleshooting tips:

1. The signal strength of your home Wi-Fi network is a bit weak, move the smart device closer to your router for a try.

2. Ensure your home Wi-Fi network is a 2.4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi connection.

3. If it doesn’t display the Wi-Fi name of the router automatically, please click on “RECAN” at the upper right corner to refresh the Wi-Fi list.

4. If the router’s SSID is hidden, please choose “Other” to input SSID and password manually.

5. Please change the wireless channel of the 2.4G Wi-Fi network to 1, 6 or 11.

6. Reset the device as per QIG/UG and go through the process again.

Case 3

If you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

1. Ensure you have selected the correct home Wi-Fi network and have entered the correct wireless password. If the Wi-Fi network or password is incorrect, click on “Choose a Network” and select the Wi-Fi network again.

2. Make sure your smart device is within the Wi-Fi range of your router.

3. Turn your phone’s or tablet’s Bluetooth off and back on.

4. If the problem persists, try to reset the smart device as per UG/QIG, and then set it up again.

5. Check if there is a firewall on your router. If yes, please turn it off.

6. Change the wireless security type of the 2.4G network to WPA2.

7. Try to connect the Tapo plug to the hotspot of your cell phone or another wifi network. If it works, please upgrade the firmware for the plug, then reset and reconnect it to your router.

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What features does Tapo smart plug and Tapo smart switch support?

Currently the Tapo plug and switch supports the following features:

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How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

The Tapo camera supports the RTSP and Onvif protocol, so it can work with third-party NVR or NAS devices that also support the RTSP/Onvif protocol. If a user wants to view the live stream of the camera with a third-party app like VLC Player, iSpy, here is the method for him.

Notes:

1. The username/password is the camera account that you created via the Tapo app. If you haven’t created the username and password, please follow the instruction of Step 1 in this article.

2. The IP address is the camera’s IP address assigned by your host router. You can find it on your host router’s DHCP list or in the Tapo app (Go to the Device Settings page of the camera and tap Device Info to see its IP).

3. If you want to view the live stream of the Tapo camera with a third-party app remotely, you will need to open port 554 for the camera on your host router first. Please enable the TCP forwarding for port 554.

4. You could use ONVIF standards to add the Tapo camera with its username/password and IP address. Please see the example of iSpy in Case 2 to know how to use onvif protocal to control the camera.

5. For Tapo C310, the resolution of the stream1 is determined by the video quality set on the Tapo APP.

If you need to watch the 3MP HD Video via RTSP, please change the video quality to Best Quality on the Tapo APP and use: rtsp://IP Address/stream1

6. If the Camera is inserted microSD card and subscribed Tapo Care, its RTSP stream will fail. You need to remove microSD card or cancel Tapo Care to get its RTSP stream.

7. If you find that there’s no or very little sound when using RTSP/Onvif to watch live stream, please adjust the camera microphone on Tapo APP.

Apart from the Tapo app, Tapo cameras can work with other third-party software to use and manage your Tapo camera.

Note: Before you start, make sure the computer/NAS/NVR and your camera are connecting to the same network or can visit the public IP and port of your camera.

Step 1: Create a camera account in the Tapo app

1. On the Home page, tap on your camera model card to go to the camera Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Advanced Settings, then select Camera Account to create an account (username and password) for camera login on other portals.

You will see a prompt like below (About Camera Account), please read it and tap Understand and Agree to Use, then you can create an account for the camera.

Note: The username and password should contain 6 to 32 characters.

Step 2: Add your Tapo camera on iSpy (Example of Onvif protocol connection)

1. Run the iSpy software on your computer.

2. Click Add on the top left menu and select ONVIF Camera.

3. Enter the Username and Password that you set for your camera on the pop-up window, select Network Address, and click Next. You can customize other parameters if needed.

4. Choose the video resolution and click OK.

5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click Finish to complete adding your camera to iSpy.

6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion detected, set recording schedules, record videos and more.

Step 3: Watch your Tapo camera on VLC (Example of RTSP protocol connection)

1.Open the VLC software, select Media > Open Network Stream

2.Fill in the URL of the Tapo camera

The URL of the RTSP live stream for the Tapo cameras will be:

For high quality stream1: rtsp://IP Address/stream1

For low quality stream2: rtsp:// IP Address/stream2

In some software, the URL need to add the port to access live stream, the default port is 554:

For high quality stream1: rtsp://IP Address:554/stream1

For low quality stream2: rtsp:// IP Address:554/stream2

If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:

https://community.tp-link.com/en/smart-home/forum/topic/652710

To get to know more details of each function and configuration, please go to Download Center to download the manual of your product.

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How to factory reset the Tapo or Kasa smart plug

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To restore a Tapo or Kasa smart plug to its factory default settings and re-enable the setup mode, please press and hold the power button for 10 seconds.

The LED status for a factory reset varies by model:

After a completing the reset, you can then connect and configure the device in the Tapo App.

How to avoid noise when monitoring the sound from Tapo camera

Tapo cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below. But to increase or decrease the volume, you need to press the volume button on your phone.

Why is there noise?

Noise is a physical phenomenon and it’s actually inevitable. Basically, the IP cameras including other brands’ have background noise more or less. And those cameras which seem to generate less noise probably have worse sound collecting performance. Tapo cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.

How to reduce the noise?

1.     Please keep your mobile device away from the camera as much as possible. The Tapo camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.

2.    Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.

Your understanding is highly appreciated!

How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

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The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo&Kasa cameras. You can tap the button on the Tapo app>Cameras tab to quickly apply the preset settings to the cameras when you are home or away.

Note:

Here we take the Home Mode as an example.

For Tapo Cameras:

1. Open Tapo APP, find the Cameras tab at the bottom, and locate the Detection Mode section.

You can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three-dots option.

2. Click on Add Devices if you want to add more cameras to the Home mode.

Click on the Edit icon at the top right corner if you want to delete cameras from the Home mode.

3. Select the camera you want to edit the mode settings. Here we take Tapo C200 as an example, and you can change the Privacy mode, Detection, Alarm, and Notification settings of the camera.

Take the Motion Detection feature as an example. You can click on Motion Detection to turn it on or off, change the Motion Sensitivity, and set the Activity Zones on the Motion Detection page.

And you can also click on Detection>Person Detection or Baby Crying Detection to turn them on or off, and tap Alarm and Notifications to configure the related settings.

4. Click on the Back icon at the top left corner of the Tapo C200 page if you have changed the configurations, and click on other cameras if you want to change their configurations.

After completely presetting the Home or Away Mode, you can tap the Home mode or Away mode card on the Tapo app>Cameras tab to switch your cameras’ settings quickly.

For Kasa Cameras:

Here we take KC115 as an example.

1. Open the Tapo app, find the Cameras tab at the bottom and you can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three dots option.

2. Select the camera you want to edit the mode settings and enter the Detection & Alerts page.

3. You can change the Privacy mode, Detection, and Notification settings of the camera.

Tap Detection > Motion Detection to edit the motion detection function. You can adjust Motion Sensitivity.

Tap Detection>AI Detection to change your AI Detection feature, such as Person Detection.

4. After editing the detection settings, tap Detection & Alerts > Notifications to customize its current settings.

After completely presetting the Home or Away Mode, you can tap the card on the Tapo app>Cameras tab to switch all of your cameras’ detection settings to the mode you want.

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How can I find the IP address of my Tapo&Kasa camera

Note: Some Tapo battery cameras or doorbells need to work with the hub and can’t connect to the router directly, which do not have IP address.

There are two methods to find the IP address of the camera.

Here we take Tapo C200 as an example.

Method 1: Via Tapo app

1. On the Tapo app> Home page, tap your camera model card to go to the Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Device Info and then you can find the IP address of your camera.

Method 2: Via the web management page of your router

Here we take the TP-Link router Archer C7 as an example.

1. Log in to the management page of your router.

2. Go to Advanced > Network > DHCP Server and locate the DHCP Client List section to find the IP address of your camera.

How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?

This article will show you how to view continuous recordings on the Tapo app.

Note:

For Tapo Cameras

Here we take Tapo C200 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

Click on Recording Schedule to see the detailed recording schedule settings.

Tap Edit on the Recording Schedule page if you want to change the Continuous Recording and Detection Recording schedule.

And please tap the tick icon at the top right corner to save your changes.

Step 3.

On the camera’s Live View page, tap Playback & Download, select the SD Card icon on the Playback page, select the date, and then you can drag the timeline to view the continuous recordings.

For Kasa Cameras

Here we take KC115 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

On the Live View page of the camera, tap Playback & Download > Playback to view all recordings. Drag the timeline and you can view recordings whenever you want and wherever you are.

What can I do if the video image is upside down on my Tapo&Kasa camera

Tapo&Kasa cameras support the function of Video Rotation, and if the camera video image is upside down on the Tapo app, please refer to the following steps to correct it.

Here we take Tapo C200 as an example.

1. On the Home page of the Tapo app, tap your camera model card or tap the Cameras tab>click on Manage on your camera model to go to the Live View page.

2. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

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What can I do if I can’t find my Tapo camera on Tapo APP?

If your device does not appear on your app after completing the configuration process, please try the following troubleshooting suggestions:

1. If you are using a Wi-Fi wireless configuration to connect your camera, please check if the camera has successfully connected to the router. You can verify whether the camera is connected to Wi-Fi by checking the System light of your camera. For most Tapo Cams, if it is not connected properly, the LED light will blink red slowly. For the HomeKit version Camera, its LED light indicator will blink blue slowly. If the camera cannot connect properly, we recommend resetting the camera to factory default settings as per the User Guide and then reconfiguring the camera.

How to reset my Tapo camera

2. Check the DHCP settings on your router and ensure that the DHCP Server of your router is enabled. If the camera has already connected to the router properly, you will see the device in the client list of your router. If you don’t know how to do this, please contact your router’s customer support.

3. Please verify if there are any special symbols in your Tapo account（TP-Link ID） password. If there are, try to remove them and make the account password simpler by only using numbers and English letters. Then reset and add the camera from the beginning again.

4. Connect your smartphone to the same Wi-Fi network as your camera and check whether you can see it on the Tapo app. If you can see it, that means the camera fails to connect to the cloud for unknown reasons and you cannot access it remotely. In this case, verify if any firewall or security settings are blocking the connection to the Cloud Server. Temporarily disable any antivirus, firewall, or security software to see if it resolves the issue

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5. Using a public DNS server may improve the connection, try changing your router’s DNS server settings to 8.8.8.8. If you don’t know how to do this, please contact your router’s customer support.

To eliminate potential issues with the router’s Wi-Fi network, it is recommended to use a mobile hotspot and configure the Camera to test its functionality.

Here are steps for using a mobile hotspot to test the Camera’s configuration:

Preparation: We suggest having two phones. Use one phone (Phone A) to create a hotspot and use another phone (Phone B) to download the Tapo app and complete the setup process.

Steps:

1. On Phone A, disable Wi-Fi and enable only mobile data.

2. On Phone A, navigate to phone settings and access the “Personal Hotspot” or “Mobile Hotspot” option, ensuring that the “Mobile Hotspot” feature is activated. Please make sure the created hotspot operates on a 2.4GHz network.

3. Set a unique name and password for the hotspot, different from your router’s Wi-Fi, to facilitate the Camera’s connection.

4. On Phone B, download the Tapo app. Follow the app’s instructions to add the device and complete the remaining setup steps as guided by the app.

Please contact TP-Link technical support with the following information if the issue persists after the above suggestions.

1) Your TP-Link ID or cloud account.

2) The model number of your TP-Link Cam and its MAC address.

3) The model number of the host router.

4) Whether you have tried all the suggestions listed above or not. If yes, what are the results?

<p>The post Tapo Smart Camera FAQ v1 first appeared on NVR IPCAMERA SECURITY.</p>

Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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Download the Lorex App

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

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Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

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Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

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Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

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Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

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Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

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Does my Lorex Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

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Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

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How many Lorex Fusion Wi-Fi Cameras and Accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

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How many Fusion Wi-Fi channels are on my Lorex Fusion Recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

After connecting your Fusion system, ensure you adjust your Fusion settings.

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Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI (N845, N846, N847, N864, D863, D881 Series), please watch here.

For a video walk-through of the Fusion setup with the previous local UI (N841, N842, N843, N844, N861, D862, D871 Series), please watch here.

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How do I setup my Lorex Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

For full setup instructions, please click on the article corresponding with your model number.

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Which password should I enter to connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex App when setting up your Fusion Wi-Fi device.

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What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

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Do all Lorex Fusion Wi-Fi cameras record continuously?

No, to conserve battery life, battery-operated video doorbells do not record continuously (24/7).

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How do I set my Lorex Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

Note: Battery-operated video doorbells do not record continuously (24/7). Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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How come I’m receiving duplicate notifications in the Lorex App?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

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After Fusion setup, where is my Lorex Fusion Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

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What features are supported in my Fusion recorder vs. the Lorex App?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex App:

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Can I use my web browser to access my Lorex Fusion Wi-Fi camera?

You can only access your camera on the Lorex App, recorder, or on the Lorex Cloud Client.

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When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex App during setup.

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Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

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My Fusion Wi-Fi camera or accessory is not appearing in the device list.

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My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

• Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.

• Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.  Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

• Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.

• The same password created for your Fusion Wi-Fi camera or accessory in the Lorex App must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex App, and not the Lorex App account password. Those are two separate passwords.

• Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).

• Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

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I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex App again.

To reset your Fusion Wi-Fi camera or accessory:

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I’m receiving duplicate notifications in the Lorex App.

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N910 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder.

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Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. All Fusion compatible Wi-Fi cameras and devices connect to one recorder for continuous 24/7 recording and private local storage. Access everything from the Lorex App for easy control of all devices.

Note: To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

For any connection issues, see the article Lorex Fusion: Troubleshooting.

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Part One — Wired Setup

Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Important: Network setup is required for your system — use the included Ethernet cable to connect your recorder to your router.

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Part Two — Connecting your Lorex Fusion Wi-Fi Camera

Connect your Lorex Fusion Wi-Fi Camera to the app and then from your recorder scan your network to add it.

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Option A — Connecting Your New Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi Cameras and Accessories onto Fusion Wi-Fi channels on the recorder.

To connect your New Lorex Fusion Wi-Fi Camera to the recorder:

Note:

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Option B — Connecting Your Existing Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi cameras and accessories onto Fusion Wi-Fi channels on the recorder.

Note:

To enable remote viewing for the mobile app, you will need to:

To connect your Existing Fusion Wi-Fi camera to the recorder:

1.From the Live View display, click the pair icon  in the center of the Fusion Wi-Fi channel’s screen.

Note: It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N845, N846, N847, N864, D863, D881 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

2.From the Live View display, click the pair icon  from the center of the Fusion Wi-Fi channel.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

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After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

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Turn off duplicate notifications

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder.

To turn off duplicate notifications:

2.Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.

3.Tap on your Fusion Wi-Fi device’s notification icon .

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Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

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Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

• Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.

• Click  beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.

• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.

• To disable all recording of the selected type on the selected day, click .

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

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Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

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To learn more about using your Lorex Fusion system, visit the Fusion page or refer to the Lorex Fusion: Frequently Asked Questions article.

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<p>The post Lorex Fusion Troubleshooting FAQ first appeared on NVR IPCAMERA SECURITY.</p>

Regardless of your budget, there’s an outdoor security camera that’ll fit your needs. From premium products crafted by Ring to budget-friendly options like those from Wyze, there are dozens of well-reviewed models that are perfect for protecting your home.

In fact, some of the best outdoor security cameras also double as floodlights –- allowing you to light up your yard. Others are wireless for easy installation, while a handful require wired connections (though this allows for continuous monitoring).

Below, you’ll find a list of the best outdoor security cameras of 2023. You can’t go wrong with any of them, but each one caters to a specific audience and budget, so take a closer look at each to figure out which is best for your home.

John Velasco / Digital Trends

Arlo Pro 4

Best outdoor security camera

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The Arlo Pro 3 was our pick for the best outdoor security camera for some time, but after testing the Arlo Pro 4, it brings a couple of new additions that help it earn our top pick. Just like its predecessor, it packs 2K video resolution and a wide 160-degree viewing angle. Also included are a weatherproof camera with color night vision, a built-in LED spotlight, and a built-in siren that can alert you to danger.

What makes this model superior is the fact that it no longer is tethered to a hub in order to talk with your home’s Wi-Fi network. You won’t need it this time, which certainly streamlines the setup process. And best of all, not only does it perform as exquisitely as the Arlo Pro 3 when it comes to safeguarding your home, but it now boasts a lower starting cost of $200 for a single camera, whereas the Arlo Pro 3 started at $500 for a 2K camera system.

The Arlo Pro 4 includes a three-month free trial of Arlo Smart, which gives you access to advanced features like 30 days of recording history, activity zones, enhanced 911 calling, and advanced detection features.

John Velasco / Digital Trends

Wyze Cam v3

Best outdoor camera for night vision

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Night vision is a vital feature for every outdoor security cam — you don’t want the darkness to hide any detail, especially if something like a break-in happens. While our top cam picks include various kinds of night vision, Wyze’s indoor/outdoor cam is particularly notable thanks to its Starlight Sensor, which can record night-time video in full color for users.

This wired cam includes all the other smart features that make Wyze’s cams a great pick, including a motion and sound sensor for alerts, detection zones, sensitivity settings that you can tweak for best results, and two-way audio for communication. It’s also compatible with Alexa and Google Assistant and is friendly with IFTTT if you’d like to set up complex routines based on the alerts the cam gives you.

The Wyze Cam v3 also has one of the best free video storage options around, with a 14-day cloud storage option for video clips at zero cost. There’s also an SD card slot for local storage if you prefer that method. While it’s an indoor/outdoor cam, you don’t need to worry: All the outdoor IP65 resistances are included for all types of weather.

Image used with permission by copyright holder

Lorex Dual-Floodlight V261LCD-E

Best outdoor camera for cold weather

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You don’t need to worry about winter temperatures with this model, thanks to its IP65 rating that can endure -40 degrees Fahrenheit, suitable for even the coldest winters in the country. It also has particularly bright, 2,000-lumen, dual-LED floodlights (excellent for illuminating a large area at night) that can be triggered by motion cams. App controls also allow you to set manual start times and schedules for the lights.

That’s just the start of what this winter-ready Lorex cam can do: It also includes a two-way audio option, compatible with Alexa and Google Assistant devices, and the expected motion alerts for your phone. There’s no subscription plan or cloud sharing for this cam. Instead, it comes with a 32GB microSD card and port for free native storage. You can upgrade the model up to a 256GB card for extra space, which may be a good idea if you put the camera in a place that’s difficult to reach without a ladder, such as above a garage.

Best outdoor security cameras 2023

Read More : The 10 Best Video Management Softwares (VMS)

Image used with permission by copyright holder

Ring Spotlight Cam Pro

Best wireless outdoor security cam

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Amazon’s update to the Ring Spotlight Cam is an excellent option for those who don’t want a full floodlight camera, but would still like lots of illumination for their porch, patio, or driveway. The surprisingly bright LED lights on either side of the cam can be set to light up along with the motion detection features.

There’s a little bit of everything packed into the Spotlight Cam Pro’s design, including basics like 1080p video, night vision, and two-way audio. But Ring also has some extras, like a siren you can sound, advanced 3D motion detection, and a “Bird’s Eye” view option that gives you a model for where a subject may have gone. We also like that it’s battery-powered with an option to plug into an outlet.

As with all Ring cams, you will really want a Ring Protect plan to enable video storage and video sharing, but otherwise, this is the most comprehensive wireless security cam we’ve seen to date.

Google

Google Nest Cam 2nd-gen (battery)

Best value security camera kit

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Google’s Nest Cam benefits greatly from Google’s AI technology that can recognize people from cars, identify packages, and (with a subscription) do much more. While there is a wired version of this cam, we like the battery option for its versatility. We also love that it’s one of the few cams that offer free online video storage – three hours worth – for free, although a Nest Aware subscription does add other benefits.

Nest works with both Google Assistant and Alexa these days, so you don’t have to worry as much about which voice assistant you use. The cam itself is highly capable, with 1080p HDR video, night vision, zoom, two-way audio, and a variety of intelligent alerts. The snap-on mount is also a great way to make installation easy, no matter where you’re putting it. There’s even a feature to keep recording when the power goes down and save an hour of footage into local memory for review.

If the battery option isn’t really your thing, you do can purchase a weatherproof outdoor cable and wire the cam into place as well.

Arlo

Arlo Pro 5S 2K

Best premium outdoor security camera

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The Arlo Pro 5S 2K doesn’t cut any corners. Featuring a camera that captures 2K video, a wide field of view, sleek design, and color night vision, few products can match its performance. Unfortunately, all those features come at a price, as the Arlo Pro 5S 2K clocks in at $250.

That makes it one of the most expensive security cameras on this list, but if money is no object, it deserves a closer look. Not only does it offer every feature found on our beloved Arlo Pro 4, but it also features Dual-Band Wi-Fi for simplified installation, SecureLink Connectivity that allows it to stay protected during power outages, and a Low Power Mode that offers a 30% boost to battery life.

But beyond those features, it’s eerily similar to its cheaper sibling. Still, if you need an outdoor security camera that’s as cutting-edge as possible, you can’t do better than the Arlo Pro 5S.

Image used with permission by copyright holder

Blink Wired Floodlight Camera

Best affordable floodlight camera

Blink makes plenty of great outdoor cameras, but few are as great as the Blink Wired Floodlight Camera. As one of the newest members of the Blink family, the Wired Floodlight Camera offers heaps of functionality despite its budget-friendly price of $99.

In case the name didn’t give it away, the Blink Wired Floodlight Camera isn’t just an outdoor camera – it’s also a floodlight. And a bright one at that, capable of producing 2,600 lumens of LED light. You’ll also benefit from motion detection, a wired connection that offers a constant power supply, and color night vision. Its design is a bit bulkier than others on this list, but that’s largely due to the massive floodlights that loom over the camera.

Anyone in the market for an outdoor camera that’s both affordable and powerful (and comes with shockingly bright floodlights) should give strong consideration to Blink’s new product. But if you’re looking for something with a more streamlined design, consider looking back at the Ring Spotlight Cam Pro mentioned earlier in our roundup.

Wyze

Wyze Cam Floodlight Pro

With the ability to capture 2.5K QHD footage and built with three adjustable floodlights that product 3,000 lumens of brightness, the Wyze Cam Floodlight Pro is a premium camera that doesn’t carry a premium price. It’s best for capturing large backyards or driveways (thanks to its powerful floodlights), but they can also be dimmed if you don’t need quite as much power.

Rounding out the package is automation that senses when the sun goes down, support for microSD cards to store footage locally, two-way audio, and compatibility with Alexa, Google Assistant, and IFTTT. Because it’s a floodlight, it’s a bit bulkier than most other products on this list, but it’s a great option if you like the idea of filming in 2.5K QHD and want to light up your yard when motion is detected.

Blink

Blink Outdoor 4

The Blink Outdoor 4 takes everything you loved about the Outdoor 3 and makes it even better. The two-year battery life is still here, but you’ll also benefit from a new 143-degree field of view, enhanced motion detection (including person detection), and improved night vision.

As usual, you’ll need to spring for a Blink Subscription Plan to access everything the camera has to offer, but since plans start at just $3 per month, it shouldn’t be a dealbreaker. Toss in a new design, a robust smartphone app, and full support for Alexa, and the latest member of the Blink family is mighty enticing.

Phil Nickinson / Digital Trends

Ring Stick Up Cam Pro

It’s a bit expensive, but you’re getting a lot of value out of this investment. The Ring Stick Up Cam Pro is designed to work both indoors and outside – giving it plenty of versatility. Along with its weatherproofing, the camera offers HDR video and films in 1080p, supports two-way audio, and is easy to install thanks to its wire-free setup.

One minor sticking point is its lack of a built-in privacy shutter. That might be an issue if you’re using it indoors, though you can quickly toggle alerts off and disarm the camera from the Ring smartphone app. But if you have it installed outside, you likely won’t miss the feature. You’ll also want to spring for a monthly Ring subscription to unlock additional features such as cloud saves and smart alerts.

Beyond those minor quirks, there’s not much to dislike about this powerful outdoor camera. Homes with other Ring products already installed will love how easy it is to sync the device with the rest of their smart home, and Ring newcomers will enjoy its high-quality images, simple setup, and generous 155-degree viewing angle.

Arlo Essential XL

The Arlo Essential XL Wireless Security Camera is all about battery life. Capable of running for up to 16 months before needing a recharge, it’s leagues beyond most other products on the market. That makes it incredibly appealing if you’re using it on a second property or plan to put it in a place that’s cumbersome to reach (as you’ll only have to take it down less than once per year).

It also benefits from support for 2K footage capture, color night vision, and a wide 130-degree viewing angle. You’ll likely want to pick up an Arlo Secure subscription so you can get improved smart alerts and 30-day video history – though it’s a bit more expensive than the competition at $5 per month.

The Essential XL is fully supported by the Arlo smartphone app, meaning you can easily set activity zones, view your alert history, or check out a live feed of your camera. And despite all these great features, the Essential XL is reasonably priced. To save even more cash, you can opt for the HD version, which offers all the same features, but ditches the 2K resolution for standard HD.

Frequently Asked Questions

Where do I place outdoor security cameras?

FBI crime data indicates that most (around 55%) home intruders try to get into homes through either the front or back door. So, you may want to have your security camera scoping out your doors. It’s also a good idea to cover other entry points, like back windows, that are hidden away where someone could break in without being seen.

Where exactly to mount your outdoor cameras, however, depends on your property and your individual needs. You may have a shed in the back that contains expensive lawn equipment, for instance, and you might want to place more focus on that area. Perhaps your neighborhood has experienced a few break-ins recently, and the intruders typically enter through the garage, so you want to cover your garage area.

How many security cameras do I need?

Typically, having at least two outdoor cameras is ideal, not including your video doorbell. If you have a video doorbell to watch your porch, combined with an outdoor security camera covering the front and back areas of your home, this should be sufficient. However, if you have a large property, live in an area where there’s a lot of property crime, or if you have vehicles or valuables stored on your property, you may want to add in an extra camera or two.

Can you use an indoor security camera outdoors?

No. An indoor camera does not have the necessary protection from the elements, so it won’t hold up outside. Some cameras are rated for indoor or outdoor use, and you can use those cameras outside. If you want to point your indoor camera out a window to watch the outdoors, you technically can do so. However, the camera’s features probably won’t work as well, and you’re better off just buying a cheap outdoor camera.

Can outdoor security cameras be used indoors?

Yes, although it’s not usually recommended because the cameras designed for outdoor use may not work optimally indoors. Again, you can opt for a camera that’s rated for both indoors and outdoors, like a dome camera.

Do all outdoor security cameras have two-way audio?

The short answer is no. Many wired outdoor cameras feature two-way audio, which allows you to speak back and forth with someone through the camera via an app on your phone, but not all outdoor cameras have this feature.

If two-way audio is something you’re interested in, consider doing research on which cameras have it, and of the ones that do, read up on which are better. Not all two-way audio is created equal — some companies do it well, while others do not. Keep in mind that cameras with two-way audio might cost a bit more than those that don’t feature the technology.

How well does night vision work on an outdoor security camera?

Night vision on cameras typically uses infrared light to illuminate dark images at night. Essentially, cameras with night vision use this technology to backlight images to help you see what’s happening in the field of view. Most outdoor security cameras feature night vision, but the quality varies from model to model.

If you’re looking for superior night vision, go for the Arlo camera listed above, or research night vision quality before making a purchase.

How well do outdoor security cameras detect motion?

Motion sensitivity in outdoor security cameras varies widely, but generally, the technology works well regardless of the model you choose. Most cameras, even inexpensive ones, do an excellent job of detecting motion, and, if the camera is connected to an app, it will send a motion alert to your phone. Most people find that motion settings on cameras are too sensitive, meaning that things like rain, bugs, or even bright sunlight can trigger an alert.

If you’re concerned about motion alerts, consider buying a camera that not only sends you motion alerts so you can monitor what’s happening on your property but also allows you to adjust the motion sensitivity so that small things aren’t triggering it all the time.

Can outdoor security cameras survive severe weather?

Most outdoor cameras have a rating of IP65 or higher, which means they are waterproof and can withstand someone spraying a hose on them. That usually (but not always) means that a camera with that rating can withstand extreme temperatures ranging from -40 to 110 degrees Fahrenheit or similar.

Cameras vary slightly in terms of survival in extreme weather, but anything with a rating of IP65 or higher will be fine for most climates. If you live in an extremely hot or extremely cold climate, you might want to consider a camera with a rating of IP66 or higher.

Do I have to pay for storage for an outdoor camera?

This depends a lot on the brand and the model. Generally, if a security cam has a memory card slot, you can use native storage without paying anything — it’s just a little trickier to manage. If you want video footage to be uploaded to the cloud for easier viewing and saving, you’ll often have to pay for it. Brands like Arlo and Ring only allow for free livestreaming video and require a plan if you want to save video for any length of time. Google is one of the best options here because its Nest cam offers a certain amount of free online storage without needing a subscription.

Is an outdoor security camera ever illegal?

It can be, although privacy laws haven’t entirely caught up with home security cams yet. Generally speaking, you can’t point a camera where people have the expectation of privacy. Pointing a cam at your porch and the street in front? Totally fine, it’s considered a public area. Pointing a camera so that it captures footage of your neighbor’s backyard or looks into their windows? Illegal, and you could get successfully sued for it.

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You can connect your compatible Amazon Echo, Echo Show, Fire TV, or Fire Tablet to your Ring device and use Alexa voice commands to do the following (and more):

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

See which Alexa-enabled devices are compatible with Ring

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Connect your Ring device to your Alexa-enabled device

First, you’ll need to download the Alexa app on your mobile device or tablet. Get the Alexa app from the Apple App Store (iOS devices), or the Google Play Store (Android devices).

You may also need to update your mobile device’s operating system.

If you already have the Ring app you’ll need to ensure you have the latest version. 

Next, follow these steps to add Ring as a Skill in the Alexa app:

Note: If your Ring devices do not appear after you tap Discover Devices, you can say, “Alexa, discover my devices,” or tap the Devices icon at the bottom right corner of the Alexa app.

Connecting Amazon Alexa-Enabled Devices with Ring Devices

Read More : Ring Alarm Setup Guides and Manuals

Activate chime notifications on your Alexa-enabled device

Once you’ve connected your Ring doorbell to your Alexa-enabled device, you can set up chime notifications to get an alert on your Echo or Fire TV device when someone presses your doorbell.

Follow these steps to get Chime Notifications:

Note: Make sure each Alexa device you enable for Chime Notifications has Communication and Announcements enabled and the Do Not Disturb feature turned off in the Alexa app.

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Activate Ring Intercom notifications on your Alexa-enabled device

Once you’ve connected your Ring Intercom to your Alexa-enabled device, you can set up Ring Intercom notifications to get an alert on your Echo or Fire TV device when someone buzzes your Ring Intercom.

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Answer the door or Ring Intercom with Alexa

After you’ve connected your Ring doorbell or Ring Intercom to your Alexa-enabled device, you can answer the door and speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

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Configure unlock by voice for your Ring Intercom

Follow the steps to enable unlock by voice and create a voice code

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Unlock your building entrance using Alexa with Ring Intercom

To unlock the building door using Alexa, say Alexa, unlock [Ring Intercom Name]. Alexa will then ask you for your voice code to complete the action.

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Get Live View from your Ring camera with Alexa

If you have an Echo Show, Fire TV, or Fire Tablet, you can use Alexa commands to view the live video stream from your Ring doorbell or security camera.

To get a live view from your Ring camera, you can say:

To stop the live video feed, you can say:

Note: “Front Door” is an example and may differ from the location labels that you assigned to your device(s) during setup. Other examples – backyard, side door, garage, etc.

Read Next  :Reolink NVR Setup Guide

Arm and disarm your modes

You can ask your Alexa-enabled device to change the mode to disarmed or armed* for your Ring devices, including cameras and Ring Alarm.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Click here to learn how to arm and disarm your Ring devices with Alexa.

To learn more about Ring Modes, click here. 

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 Control which Alexa devices can access Live View on your Ring devices

Once you’ve connected your Ring device(s) to Alexa, you can change which Alexa devices have access to Live View at any time in the Ring app.

Note
If you enabled the Ring Skill on an Amazon/Alexa account that is not linked to your Ring account, the Alexa devices will not be listed here. If you wish to remove access to your Ring account for those Alexa devices, you can do so from the associated Amazon/Alexa account.

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Ring and Alexa troubleshooting tips

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Downloading and Updating the Ring App

Learn how to download the Ring app and update your mobile device’s version of the Ring app. 

Downloading the Ring app for your mobile device

The Ring app is available for phones and tablets in the Apple and Google Play stores.

You can also visit ring.com/app to directly download the Ring app on your mobile phone.

Learn how to create a Ring account

Updating the Ring app on your mobile phone

For the latest features and fixes, make sure to update the Ring app to the latest version. To get started, choose your mobile device’s operating system below:

Troubleshooting your Ring app update

If you’re having trouble getting the latest version of the Ring app, here are a few things to try. 

Make sure your mobile device is on wifi.
If you have poor cellular signal, your mobile device may be pausing your update until it’s on wifi. Try connecting to a wifi network.

Make sure your mobile device has enough storage.
For apps to update, most mobile devices require 3-5 GB (gigabytes) of space. Try backing up your photos and videos to the cloud, or uninstalling apps you don’t use.

Confirm your mobile device is compatible to update.
If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device’s operating system may be unable to use the Ring app. Since the release of these operating system versions, we’ve made significant security updates to help protect your Ring account. 
Learn more about Compatible Mobile Devices

Restart your mobile device.
Sometimes phones and tablets just need to be restarted. After restart, attempt to update the Ring app again in your settings or app store.

Uninstall and reinstall the Ring app. 
If you uninstall the Ring app on your mobile device then reinstall the Ring app from your app store, you will download the latest version. Don’t worry, you won’t lose access to your Ring videos, settings, and Event History.

Note
If your mobile device is operating on iOS 13 (or lower) or Android 8 (or lower), you may not be able to reinstall the Ring app.

Arming, Disarming, and Setting Modes on your Ring Alarm

Arming, Disarming, and Setting Modes on your Ring Alarm

Security modes

These three modes on your Ring Alarm will protect your home in different ways. You can switch between them depending on your needs.¹

Disarmed Mode

In this mode, no sensors in your home will be monitored and no alerts will be sent to the monitoring station. Your Alarm system will still be powered on and functioning.

Use this mode when you’re at home and want the freedom to easily go in and out of your house. Fire and CO sensors (if they are attached to the system) will still be monitored.²

Home Mode

In this mode, only your perimeter sensors (doors and windows) will be monitored. Use this when you’d like to move freely inside your home. You can control which sensors are monitored in Home Mode by setting them in your Ring app:

Away Mode

In this mode, all your sensors are monitored and an alert is issued if any of them are triggered. Use Away Mode to secure your home when you’re leaving it and will be out. You can control which sensors will be monitored in Away Mode by setting them in your Ring app:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

² A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for a business or commercially zoned address. See Ring alarm licenses at: ring.com/licenses. Additional permit or false alarm fees may apply depending on your local jurisdiction. Additional charges may apply in areas that require permits or guard response service for alarm verification.

Arming your system

To arm your system using the Ring app¹

To arm your system using the Alarm Keypad

When you’ve changed your mode, your Alarm system begins a countdown. This is an Exit Delay, and it gives you time to leave your home before the system arms itself.

You can set an Exit Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Disarming your system

To disarm your system using the Ring app¹

To disarm your system using the Keypad

When you enter your home, your Alarm system begins a countdown. This is an Entry Delay, and it gives you time to disarm the system before it goes off.

You can set an Entry Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Panic alarm

This feature lets you send a panic alarm to the monitoring station anytime. To turn it on, press and hold the ✓ and X buttons on the Keypad simultaneously for 3 seconds.

The Keypad will then send an instant alarm signal to the hub, the Keypad LED Ring will quickly blink red three times, and the speaker will play the panic alarm sound.

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The following Swann Security cameras can only be viewed and accessed via the Swann Security app from a mobile device.

They cannot be added to Swann security system recorders, such as DVRs, NVRs, and NVWs. These recorders are compatible with specific system camera models.

Can a SWIFI camera work without Internet?

Internet is required as the SWIFI cameras communicate to the P2P server using the Internet to stream to the Swann Security app and upload recordings to the cloud.

Compatible Routers

Any of the following routers are compatible provided they have a 2.4 GHz frequency:

For more information, see What router WiFi frequency band is my SWIFI camera compatible with: 2.4GHz VS 5GHz Frequency?

Compatible Wi-Fi extender or repeaters

It is possible for the SWIFI camera to pair to the router via WiFi extender if the extender is compatible and setup correctly to the router. Troubleshooting and configuration of your extender’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department. See this article: How to boost your WiFi signal and extend WiFi range.

Tip: Try to pair the camera to the router first to check whether its internal network adapter is working. If it works via router but not extender, then there’s a chance the extender is not compatible.

Swann Wi-Fi camera FAQs

Read More : Swann Security Troubleshooting All Devices

Not Compatible / Not Recommended

We do not recommend SWIFI cameras to be connected to the following devices because they cannot provide the necessary network configuration information to the camera to allow it to join the network automatically unless your network device is configured. Troubleshooting and configuration of your device’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department.

Can I view my SWIFI camera on a TV / computer or record to a DVR / NVR?

The cameras above are hub-free. A hub is a base station or recording/storage device that connects via the Internet to the cameras. In contrast, a hub-free camera operates on Wi-Fi exclusively without requiring any additional hardware to store footage. 

A hub-free (standalone) Wi-Fi camera is only capable of:

These features make a hub-free Wi-Fi camera suitable for users who prefer a wireless setup, easier DIY installation, less hardware, and less footage to check in low-traffic areas of view. 

Accessing live view, recordings, and other settings are covered in the manuals below for your device: 

How do I tell whether my router’s WiFi signal is 2.4GHz or 5GHz for pairing a SWIFI camera?

This is one of the most common reasons why a connection will fail while trying to pair a SWIFI camera to your Swann Security account. If you try to pair a SWIFI camera to the incorrect frequency or SSID name, the error that appears on the app can be one of the following:

Via Mobile Device Settings

One way to tell if the phone is connected to the correct frequency of the router is by checking the name of the SSID (the default name of your router’s WiFi hotspot): 

In the example above, the router has multiple SSIDs. An SSID that has “_2.4GHz,” “24G,” “2.4,” or “24” appended at the end is most likely a 2.4GHz signal. This is the network your phone needs to be connected to before you start pairing a SWIFI camera. 

To avoid connecting to a 5GHz SSID, see How to forget 5GHz connection for pairing a SWIFI camera.

Via Router GUI

If you see two or more Wi-Fi network names that belong to you without 24 or 5, then one may be a 5 GHz band. To identify which name uses 2.4 GHz or 5 GHz, login to your router’s settings. 

For assistance with accessing or navigating your router, contact the manufacturer of your router or your Internet Service Provider if you do not know. Swann Tech Support can only assist in pairing IF your router has a 2.4GHz signal and if you already know the correct WiFi credentials of your router.

How to change the time zone of my SWIFI camera in the Swann Security app?

The error “Device Timezone Out of Sync” appears if your camera’s time zone is different from your phone app’s time zone. 

If your camera is in a different location (with different time zone) than your mobile device, you can ignore hit Cancel. 

If the date and time displayed on the camera’s Live View is incorrect, do the following: 

Repeat each step for each camera device paired to your Swann Security account.

How to create Guest account on a WHD-PTCAM using SwannView Link software?

Installing SwannView Link

Adding the camera

Since the computer is on the same router or modem already, when you open SwannView Link the camera will be auto-detected, but the password will not be entered yet. You will see the error message below. Just click on OK.

How to forget 5GHz connection for pairing a SWIFI camera

Some mobile devices have a tendency to switch between hotspots or SSID automatically. This can disrupt the pairing process when setting up your SWIFI camera to your mobile device. 

To avoid connecting to a 5GHz signal or the wrong hotspot during pairing, forget the 5GHz connection: 

Note: If you see a WiFi name that ends with _ext, it is most likely a WiFi extender.

How to hard reset Floodlight Security Camera (SWIFI-FLOCAM2 / SWWHD-FLOCAM)

Performing a factory or hard reset of the camera will:

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-FLOCAM2 / SWWHD-FLOCAM. It is behind the camera module covered by a rubber flap.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM

Performing a factory or hard reset of the camera will:

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the twin cable of the SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-BUDDY

Performing a factory or hard reset of the camera will:

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the SET button and RST pinhole (see below figure) on the back of the camera.

3.Press and hold the SET and RST button (pin required).

4.After 2 seconds, release RST button.

5.Once blue LED turns off (or after 15 seconds), release SET button.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue) and you will hear it say “Ready for pairing”.

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-CORECAM / SWIFI-COREPRO

Performing a factory or hard reset of the camera will:

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the Reset button (see below figure) on the camera.

3.Press and hold the Reset button (for about10 seconds).

4.Once the LED indicator on the camera turns off, release the Reset button.

5.The camera will start the factory reset process which can take up to 2 minutes.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-PTCAM2 

How to hard reset SWIFI-XTRCAM

How to set SWIFI-MOTION / SWIFI-WDOOR / SWIFI-LEAK / SWIFI-ISIREN to pairing mode

Setting the sensor or siren to pairing mode will:

Note: If the sensor or siren is paired to your account and the Wi-Fi details did not change, it will connect back to the same network once pairing mode times out after 3 minutes.

Why does my WiFi camera stop recording motion after a minute?

Wireless standalone cameras can only record by PIR/motion. Where the camera is mounted can have an impact on how effective movement is picked up and recorded. 

Reasons:

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Fix: Reposition the camera or add another camera for a different angle of view.

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path.

Can I pair my SWIFI-BUDDY to another receiver/chime?

How do I share my WHD-PTCAM?

Sharing the WHD-PTCAM

Scan to add a camera

How many files can I store in my SwannCloud account?

As of now, the SwannCloud can let you record 15 seconds per event and it will be stored approximately 5 days. In the future, there will be some other options to be chosen with regards to this but there are no approximate date of arrival yet.

How to check the battery level of my Wi-Fi camera?

This applies to SWIFI-CAM, SWIFI-CORECAM, SWIFI-COREPRO, SWIFI-XTRCAM, SWIFI-BUDDY, SWIFI-MOTION, SWIFI-LEAK, SWIFI-WDOOR, SWIFI-SIREN.

There are 2 ways:

• Dim than normal (for sensors)

• Blinking purple (for SWIFI cameras)

Note: If the Device Status is Disconnected, the battery level shown is the last that was synced to the Swann Security server and your phone before the camera disconnected. This means the current battery level cannot be seen until the camera is recharged and reconnected to the network. 

How to delete recordings of a SWIFI camera in the Swann Security app

There are two ways to delete recordings of a standalone Wi-Fi camera that is compatible with the Swann Security app.

Delete one or few recorded clips: 

1. Go to Playback.

2.Tap on the Storage (microSD card) icon on the top beside the logo.

3.Select your device. (pause and wait for the clips to load. If there are none, it means that the camera does not have a microSD card or internal storage)

4.Tap on the trash / bin icon beside the recording with timestamp you wish to remove.

Delete all recordings (Format the internal storage)

Note: Formatting deletes all recordings from local storage or microSD card. It will not delete the recordings from the cloud. Once deleted, they cannot be recovered.

1.Go to Devices > select your device.

2.Go to Settings > System Settings.

3.Tap Format.

4.Select Confirm.

How to hard reset 4K Floodlight Camera (SWIFI-4KOCAM)

How to hard reset SWIFI-2KICAM

How to hard reset SWIFI-ALERTCAM / SWWHD-INDCAM

How to hard reset SWIFI-CAM

How to hard reset SWIFI-FOURTIFY

How to hard reset SWIFI-TRACKCM

Performing a factory or hard reset of the camera will:

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-TRACKCM. 

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to playback recordings? ( via Swann Security App)

Playback tab

Open Swann Security, login your account, tap on Playback

NOTE: As of v2.7.45 in Android, you can get a preview (like a GIF) instead of a generic icon for a recorder’s clip if you enable Show playback preview under Stream Option. 

• Go Back to see results. Tap the burger icon at the upper left.

Playback Interface

How to test Wi-Fi password for pairing SWIFI cameras

This step is useful: 

 How to forget the network in your mobile device: 

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<p>The post Swann Wi-Fi camera FAQs first appeared on NVR IPCAMERA SECURITY.</p>

AlfredCamera Setup Guide

What is AlfredCamera?

Our features have been developed for one reason—to help bring you peace of mind. “Simple security at your fingertips” is what we strive for. 

With over 15 million users worldwide, AlfredCamera is the world’s most popular home security camera. We all have someone and something we deeply care about. Whether it’s to keep your babies, pets, or other family members safe or keep an eye on your home, Alfred is here to help you. We believe that everyone deserves the peace of mind, so we made home security easy and free for everyone. 

AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred’s own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your security cameras. Once your camera device is all set, you can watch live sessions, Event videos, or Continuous Recording Footage at any time and anywhere. 

With our Motion Detection technology, you can detect any motions you might want to know, whether an alarming intruder at your door or simply your excited pet running through the house. In addition, you can also turn on the Continuous Recording to never miss anything. If you would like to check  Moments and Events videos, you can find all the videos triggered by the motions when you were gone. If you would like to check what happened in the past 8 hours, including all the Events, you can playback the Continuous Recording footage. 

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How do I set up AlfredCamera?

Our mission is to make home security simple and accessible to everyone. AlfredCamera helps to turn your device or computer into a security camera, and you only need at least two of them to set up your security systems. You may find our app on Google Play Store or App Store, or you can also use Alfred’s Web on your computer, or even use AlfredCam (Alfred’s own hardware camera) to set as your security camera. 

To know how to set up your AlfredCam, please see here. To set up AlfredCamera on your own devices, please scroll down for a step-by-step guide: 

Step 1 – Prepare 2 devices (mobile or tablet)

Requirements: 

You will use the 2 devices as a

Step 2 – Download Alfred app 

Download Alfred app on your 2 devices from

Step 3 – Log In to the Alfred App

There are three methods to log in to the Alfred app: Google/Email/Apple. If you choose to log in with your email, please enter your email address, then check your inbox to receive a verification email. Afterward, click the link inside the email to verify your account.

Step 4 – Connect two devices

There are 2 options to connect your devices:

Option A : Log in to the same account on two devices

Option B : Connect two devices via scanning the QR code

https://youtu.be/wEh6S9wcX6A

• Log in with your account 

• Tap the Camera Tab

• Tap  Add a Camera  to generate a QR code

• Tap  Scan to Link to Viewer Device to open an in-app scanner

• Scan the QR code on the first device

⚠️ Note: If you are unable to scan the QR code successfully, please check the following:

Step 5 – You’re all set

Now you can start watching live and recording videos now!

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⚠️ Note: Refrain from pressing the power button or home button on your Camera devices may cause your camera to go offline. 

Is AlfredCamera free?

AlfredCamera is available for free in the App Store and Google Play Store. As Alfred believes that everyone deserves a peace of mind, we offer many features for free to all users. You may use Alfred’s service on your mobile devices (Android and iOS) and computers, or our AlfredCam with free setup charge and subscription. 

If you’d like to access advanced features that offer more security, please subscribe to the monthly or yearly Alfred Premium plan. To help you know more details about Alfred Premium, this table will help you determine which of these meets your needs. 

Features and Subscription Plans

* = Only available on Android devices
** = Currently not supported on WebViewer

 👉🏼 To subscribe to Alfred Premium, simply tap the top of the home screen.

⚠️ Note:
A. Local currencies/taxes may apply, you may check and confirm the total cost before confirming your payment. 
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B. AlfredCamera only offers free software service with limited free features. You may use your own spare devices and computers, or purchase AlfredCam via the in-app purchase. 

What devices and systems does AlfredCamera support?

AlfredCamera works on Android devices, iOS devices, computers, and AlfredCam (AC101) (Alfred’s own hardware camera).

To make home security accessible to everyone, we try to make AlfredCamera available on as many smartphone/tablet devices and operating systems as possible. You can connect devices running across Android and iOS systems, use Alfred’s WebCamera / WebViewer, or AlfredCam.

As a rule of thumb, if you can find the AlfredCamera app on the Google Play Store or App Store on your device, it most likely means that the Alfred app can run on your device. However, we do not support any IP cameras or security systems on the market, but you may use AlfredCam, Alfred’s hardware camera. 

What are the recommended OS requirements for my device?

What if I don’t have two devices that run above iOS 11 or Android 5.0?

If you do not have at least two smartphone or tablet devices that run above iOS 11 or Android 5.0, you can use one of the alternatives given below:

What are some of the requirements to use AlfredCamera?

Alfred is all about seamlessly turning old and retired smartphones or tablets into home security cameras. AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, and AlfredCam. 

As we stated that AlfredCamera allows you to build a “Simple Security at Your Fingertips”, it only requests certain minimum storage and internet requirements to set up. In this article, you will learn more about: 

Storage Requirements

Motion Detection

While Alfred keeps your Events and Moments in the Cloud, we still need some local storage to generate snapshots and perform other basic actions on your device.

Continuous Recording

The Continuous Recording footage is saved on your Camera device instead of in the Cloud. Free users and Premium users have different storage requirements: 

Alfredcam (AC101)

AlfredCam is Alfred’s own hardware camera, which requires an SD card inserted if you want to enable Continuous Recording. On the other hand, there are no other storage requirements if you only use the AlfredCam for Motion Detection. Event (motions triggered) and Moment (manually recorded/saved) videos are stored on Alfred’s Clouds for 7 days or 14 days depending on your subscription status. 

Internet Requirements

1. Not only your Camera and Viewer devices, but AlfredCam also needs internet connections to function

Most of our users connect their Camera devices or AlfredCam to their WiFi at home and use their Viewer devices on mobile or office networks. However, the WiFi signal has a higher chance of being unevenly distributed or inconsistent, so we recommend checking Connection Report or WiFi Signal Strength (for AlfredCam) to see if your WiFi signal needs to be improved. You can also use the WiFi Analyzer app to help find an area with the strongest signal to place your Camera device or AlfredCam.

Additionally, you can try the following suggestions to improve your network stability (this does not apply to the AlfredCam): 

2.  How much data does Alfred use?

Data consumption may vary depending on lighting conditions, movement frequencies, and more. While it’s hard to be specific about Alfred’s data consumption, here are some guidelines that might help you:
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If you want to get a more accurate idea of how much data your Alfred needs, we recommend that you test Alfred out for a day or two. 

3. Does Alfred work when I’m abroad?

As long as all devices are connected to the internet, Alfred works regardless of the distance between the devices. Make sure your Camera devices have a stable connection and that your Viewer devices are connected to a WiFi network or can access international roaming.

When you’re away from home, don’t forget to keep your Camera devices plugged in.

⚠️ Note: Since Alfred relies heavily on Google’s technology, if the country you’re in doesn’t support Google, Alfred will not be able to function properly.

What permissions does Alfred need? How do I turn them on?

To ensure it runs smoothly, there are a few permissions to grant Alfred. Below are the permissions Alfred needs and why:

👇🏼 Please follow the instructions below to grant Alfred permissions: 

Grant microphone permission

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Microphone“

6.Choose “Allow only while using the app“

7.For Android 11+ devices, disable “Remove permissions and free up space” under the Unused apps

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Microphone toggle

Grant camera permission  

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Camera“

6.Choose “Allow only while using the app“

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Camera toggle

Grant Media and Photo permission 

📱Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Files and Media“

6.Choose “Allow access to media only“

📱iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Tap “Photos“

4.Choose “All Photos“

Grant permission to display over other apps (Android 10+ only)

1.Open “Settings” on your Camera phone

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Display over other apps“

5.Switch on the “Allow display over other apps” toggle

How do I set up AlfredCam?

Our mission is to make home security simple and accessible to everyone. With AlfredCam, you only need one Viewer device to set up your security systems. You may download our app on Google Play Store or App Store on your Viewer device, and pair it up with AlfredCam (Alfred’s own hardware camera).

To set up your AlfredCam, please scroll down for a step-by-step guide: 

Download the AlfredCamera app on your Viewer device

Please download the AlfredCamera app on your Viewer device from one of the below platforms (see more information on the device and systems requirements here): 

Create or Log in to your account

If this is your first time using the AlfredCamera app, you will be asked to set up an account. You may sign up with your Google account, Apple ID, or email address to create a new Alfred account. You can see more information on how to set up your Alfred account here.

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Connect AlfredCam with your Viewer device

1.Make sure your AlfredCam is plugged into a power source, you should see the Status LED on your AlfredCam is in solid RED 🔴.

2.On your Viewer device, tap “Add a Camera” and select “AlfredCam“
   

3.AFTER the Status LED turns slowly blinking GREEN 🟢, tap “I see the green light blinking“
⚠️ Note: If you do not see the green light blinking, please tap “Not seeing the green light blinking?” and reset your camera with the paper clip by pushing the reset button in for 5 seconds. When you hear a beep from your AlfredCam, please tap “I heard a beep“. Then follow the instructions to retry again.

4.Select your 2.4GHz WiFi network > tap “OK” > enter your network password > tap “Next“
   ⚠️ Note: The Alfred app will only ask for location access during the pair-up process by searching for the WiFi nearby to help pair up devices. If you have privacy concerns, you may choose “Allow once”, and the location access will be automatically de-authorized after the pair-up process is complete.

5.Scan the QR code
A. Hold your camera up to your phone screen with the QR code displaying, and keep 6-12 inches of distance in between.
B. AFTER you hear “QR code scanned“, tap “I heard QR code scanned“. Then wait for a few seconds to complete the setup.⚠️ Note: To avoid glare causing unsuccessful scanning, please remove the transparent sticker on the AlfredCam and adjust the screen brightness.  

6.Once the Status LED turns solid Green 🟢, you’re all set! When prompted on the next screen, follow the instructions to turn on Motion Detection.