ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.

Live View Settings

The Live View is the first screen you will see when your camera connects to the app. It includes the following features:

Digital Zoom

Zoom in on a certain part of your camera’s image to magnify details.

1.From Live View, tap .

2.Tap your preferred zoom range.

3.Tap OK to save.

Color Palette

Select your camera’s color palette for enhanced visual representations of thermal imaging.

1.From Live View, tap .

2.Tap on one of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

Record Images & Videos

1.From Live View, tap .

2.Tap the screen to display the capture and record icons.

3.To capture images: Tap .

4.To start or stop recording videos: Tap .

Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.

Function Settings

Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.

Laser Pointer

Use the laser pointer to illuminate a point of interest with a bright spot of colored light.

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

After a few seconds, the laser pointer automatically turns off.

Fire Detection

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

Hot & Cold Points

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

System Settings

Customize your camera’s system settings or sign out.

Automatic Sleep Mode

Select how long your camera waits before entering sleep mode.

Automatic Shutdown

Select how long your camera waits before turning off.

Change Measurement Unit (Meter to Feet)

Change your camera’s measurement unit.

Sign Out

Disconnect your camera from the app by signing out of the app.

Restore to Default Settings

Restore your camera’s menu and app settings to its factory default settings.

ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera.

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Camera’s image/screen is blurry.

Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.

Camera’s Wi-Fi hotspot is not showing.

• Wait a moment for it to appear in your phone’s Wi-Fi settings.

• When enabling your camera’s hotspot in your camera’s settings, try to press  a couple more times.

• Ensure you have allowed the app to use your location, otherwise it will not be able to detect your camera’s Wi-Fi. Navigate to your phone’s settings, then open the Thermal Connection app settings, and enable Location — While Using the App.

Camera is not connecting to the app.

The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.

Camera has disconnected from the app.

Camera’s Live View is frozen in the app.

If the Live View is frozen perform a hard close of the app, then open it again.

Digital zoom is not working.

Digital zoom will not work while your camera’s menu is open. Press  to exit the menu.

Camera is not recording images and videos.

Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press  to exit the menu.

Camera’s screen is black.

Restart your camera. Press and hold  to turn your camera off, and then back on.

Camera is not charging or slow to charge.

• Ensure you use the supplied micro-USB cable and that it is properly connected.
 DANGER

◦ Improper battery replacement or use may result in fire, explosion, or other hazards.

◦ Only use accessories regulated by the manufacturer. Never use the charging cable or power adapter with another product.

◦ Make sure the plug is properly connected to the power socket.

◦ DO NOT charge your camera within 2 m of flammable materials.

◦ DO NOT connect multiple devices to one power adapter. The plug in the power socket could overheat and possibly cause a fire.

• Ensure the USB Mode is set to Off.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to USB Mode.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s battery keeps draining.

You can preserve your camera’s battery life in the following ways:

• Turn off any camera settings or functions that are not being used.

• Use your camera without the app. First, sign out your camera from the app, and then turn the Wi-Fi hotspot off. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to WiFi.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera to go into automatic sleep mode after 1 minute of inactivity has passed. First set your camera’s sleep mode (Suspend Mode) to be automatic, and then set the automatic sleep mode (Auto Suspend) to 1 minute.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Suspend Mode.

◦ Press  to open the setting.

◦ Press  to select Automatic.

◦ Press  to confirm your setting.

◦ Press  to navigate to Auto Suspend.

◦ Press  to open the setting.

◦ Press  to select 1 Min.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s screen brightness to low.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Brightness.

◦ Press  to open the setting.

◦ Press  to select Low.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s automatic shutdown to 60 minutes or less. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Auto Shutdown.

◦ Press  to open the setting.

◦ Press  to select 60 Mins or less.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s image has lots of graininess or scratches.

• Turn your camera off, attach the lens cap, and allow it to rest for a few hours before using again.

• To improve your camera’s image quality set the FFC Mode to Auto. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to FFC.

◦ Press  to open the setting.

◦ Press  to select Auto.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• To manually correct pixel defects in your camera’s image, set the DPC settings to Manual. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to DPC.

◦ Press  to open the setting.

◦ Press  to select one of the options:

· Auto: (Default) Your camera automatically calibrates defective pixels.

· Press  to start auto DPC.

· Close the lens cap until your camera signals that auto correction is complete.

· Manual: Correct the defective pixels manually.

· Press  to start DPC manually.

·  Press to switch between the X-axis and Y-axis.

· Press and hold  or  to start correction.

· Restore: DPC is restored to original state.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera.

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How does my thermal monocular camera work?

To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.

Is my thermal monocular camera battery-operated or hard wired?

Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.

Does my thermal camera only work at night?

No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.

Can my thermal camera see-through walls, metal, or glass?

No, thermal imaging cameras do not see-through surface but detect surface temperatures.

Is thermal imaging and night vision the same thing?

No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.

Can bright sunlight damage my camera’s lens?

Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.

What is the clicking noise my camera makes?

This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.

Should I charge my camera’s battery before first use?

Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.

How do I charge my camera’s battery?

Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.

How do I turn my camera on or off?

Press and hold .

Where can I find the mobile app?

The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.

See the article Connecting to the App for more details.

Why do I need to allow my Location Permission on the app?

The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.

How do I connect my camera to the app?

See the article Connecting to the App for full details.

How do I disconnect my camera from the app?

For steps on disconnecting your camera from the app, see the article Using the App.

What is my camera’s Wi-Fi name and password?

Where can I find my camera’s serial number?

Your camera’s serial number can be found on:

• The serial tag located on the side of your camera.

• Your camera’s system information.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to (System Information).

◦ Press  to open your camera’s system information.

How do I record images & videos?

• To capture images: Press 

• To start or stop recording videos: Press and hold  for 3 seconds. A blinking red dot next to a recording timer on the left of the screen indicates that your camera is recording.

Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.

For steps on recording images and videos from the app, see the article Using the App.

How do I zoom in my camera’s image?

To switch the zoom range: Press . Keep pressing to zoom in and out.

For steps on using digital zoom from the app, see the article Using the App.

How do I turn the laser pointer on?

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

To turn the laser on: Quickly press  two times.

For steps on using the laser pointer from the app, see the article Using the App.

How do I change my camera’s color palette?

To quickly change the color palette: Press .

For steps on switching the color palette from the app, see the article Using the App.

Which color palettes can I choose from?

Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

How do I measure my target’s distance?

Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.

• Press and hold  to open the menu.

• Press  or  to navigate to Ranging Mode.

• Press  to open the setting.

• Press  to select one of the options:

◦ Wolf: Measure your distance from a wolf, with a pre-set height of 1.2 m.

◦ Customize: Enter a custom height to measure your distance from your target.

◦ Wild Boar: Measure your distance from a boar, with a pre-set height of 0.9 m.

◦ Human: Measure your distance from a human, with a pre-set height of 1.8 m.

◦ Rabbit: Measure your distance from a rabbit, with a pre-set height of 0.3 m.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change my camera’s measurement unit?

For steps on changing the measurement unit from the app, see the article Using the App.

How do I track hot & cold points?

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

• Press and hold  to open the menu.

• Press  or  to navigate to Hot Point.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Hot and cold points is turned off.

◦ On: Your camera will track hot and cold points.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on enabling hot & cold points from the app, see the article Using the App.

How do I enable fire detection?

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

• Press and hold  to open the menu.

• Press  or  to navigate to Fire Warning.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection is turned off.

◦ High, Middle, or Low: Your camera will detect fires based on the sensitivity level.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on setting fire detection from the app, see the article Using the App.

How do I enable the fire detection alarm?

Set your camera to sound an alarm when fire is detected in the image.

Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.

• Press and hold  to open the menu.

• Press  or  to navigate to Alarm.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection alarm is turned off.

◦ On: Your camera will sound when fire is detected.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I export recordings?

Export recorded images and videos from your camera’s microSD card.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Select files to export, then copy them onto your computer.

• After exporting, disconnect the micro-USB cable from your camera and computer.

• Press  to select USB Mode Off.

• Press  to confirm your setting.

• Press  to exit the menu.

Where does my camera store recorded images and videos?

Your camera stores recorded images and videos onto the microSD card.

What is my camera’s maximum storage capacity?

You can insert a microSD card with up to 256GB storage space.

How do I hide the icons on the top right of my camera’s image?

• Press and hold  to open the menu.

• Press  or  to navigate to Status Bar.

• Press  to open the setting.

• Press  to select Off.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change the language displayed in my camera’s menu?

• Press and hold  to open the menu.

• Press  or  to navigate to Language.

• Press  to open the setting.

• Press  to select your preferred language.

• Press  to confirm your setting.

• Press  to exit the menu.

Note: This will only change the language in your camera’s menu, not the app.

How do I restore my camera’s settings to default?

For steps on restoring your camera’s settings to default from the app, see the article Using the App.

How do I update my camera?

Update your camera through the microSD card.

Note: To download the latest firmware update for your camera, contact the Technical Support team.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Copy the update program to the microSD card.

• Press and hold  and  at the same time for 3 seconds. A blue screen will indicate that an update is in progress.

After a few minutes the update will complete and you will see your camera’s live view image.

Where can I download my camera’s latest firmware update?

To download the latest firmware update for your camera, contact the Technical Support team.

Can I mount my camera to a tripod?

Yes, the tripod thread can be found on the bottom of your camera.

Can I access my camera’s Live View from an external monitor?

Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.

What is the buzzer option in the app settings?

The buzzer is not compatible with your camera.

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.

Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.

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Step 1 – Download the App

Download your camera’s mobile app, Thermal Connection.

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Step 2 – Enable Your Camera’s Wi-Fi Hotspot

Looking into your camera:

• Press and hold  to open the menu.

• Press  or  to navigate to WiFi.

• Press  to open the setting.

• Press  to select AP (Access Point).

• Press  to confirm your setting.

• Press  the exit the menu.

Step 3 – Connect to the App

You will now be able to view your camera from the app and make some minor setting adjustments.

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<p>The post Thermal Monocular Camera user manual first appeared on NVR IPCAMERA SECURITY.</p>

Learn About Active Deterrent Security Cameras

What Are Active Deterrent Security Cameras?

Active deterrent security cameras aren’t your typical security devices. They integrate advanced technology to proactively prevent criminal activities. Key features include built-in lights, sirens, sounds, and two-way audio.

The Importance of Active Deterrent Security Cameras

You might be wondering, why go the extra mile with these advanced features? Well, the answer is simple: prevention is better than cure. These cameras are designed not just to record incidents but to prevent them altogether.

Crime Prevention

A well-placed security camera can make all the difference. Thieves and intruders are less likely to target a property laden with visible deterrents.

Enhanced Safety

Knowing that your premises are being actively monitored can make you feel safer. Immediate alerts and real-time communication add an extra layer of safety.

Peace of Mind

There’s nothing like the peace of mind that comes from knowing your loved ones and valuables are secure. Active deterrent cameras provide a constant layer of security, ensuring you sleep a little easier at night.

Key Components of Active Deterrent Security Cameras

SIREN AND SPOTLIGHT

Active Deterrence security cameras can activate a loud siren with flashing light or spotlight when motion is activated to deter any potential threats. The light and sound features can be easily customized to meet your specific needs. These cameras are equipped with both traditional infrared night vision and LED spotlight mode for full color images at night when desired. Further, you can set the motion detection to trigger only when humans and/or vehicles are detected to produce the most accurate motion alerts.

Lights

These cameras often come with powerful LED lights that can illuminate large areas. Imagine being able to light up your entire driveway or backyard!

Siren

An ear-piercing siren can scare off even the most determined criminals. As soon as suspicious activity is detected, the siren can be activated to alert both you and the intruder.

Two-Way Audio: A Game-Changer

Two-way audio allows you to communicate in real-time through your security camera system. This feature enhances the effectiveness of the camera by enabling you to interact directly with whoever is on your property.

All our active deterrence security cameras have a built-in microphone and speaker for 2-way audio functionality from your smartphone using our mobile app. The 2-way audio feature provides an extra layer of security by enabling real-time, remote communication with individuals near the security camera. The 2-way audio feature can be used in many different scenarios.

Benefits of Having Two-Way Audio

Advantages of Lights in Security Cameras

Deterrence Effect

A bright light shining in the face of a potential intruder can be incredibly disorienting and threatening. It’s a simple but effective means of deterring unwanted visitors.

Visibility in Low-Light Conditions

If criminals think they can hide under the cover of darkness, security lights will make them think twice. These lights ensure your cameras capture clear footage, no matter the time of day.

Advantages of Sirens in Security Cameras

Immediate Alert

Imagine hearing a siren blaring in the middle of the night because someone tried to break into your home. That’s an alert you can’t ignore!

Deterrence to Intruders

The sound of a siren is universally understood as a signal to leave immediately. It’s a powerful tool that can send intruders running before they do any damage.

Advantages of Sound in Security Cameras

How Two-Way Audio Enhances Security

Real-Time Communication

Two-way audio adds a dynamic layer to home security. You’re not just watching; you’re interacting.

Interactive Deterrence

Being able to speak directly to someone on your property – whether friend or foe – provides a significant deterrent effect. Just imagine telling a suspicious individual that the police are on their way!

Installation and Setup

Easy Installation Tips

Setting up these cameras is straightforward. Most models come with comprehensive guides, and you can have them up and running in no time.

Choosing Strategic Locations

Placement is key. You want to cover all entry points and any other areas that could be potential targets.

Best Practices for Using Active Deterrent Security Cameras

Regular Maintenance

Keep your cameras clean and check for any updates to the software. Regular maintenance ensures your system remains effective.

Updating Software

Cybersecurity can’t be overlooked. Ensure your cameras are running the latest firmware to protect against hacking and other cyber threats.

Popular Brands and Models

Overview of Leading Brands

We at CCTV Security Pros offer a variety of active deterrent security cameras

Comparison of Top Models

Learn more about our top active secuity cameras and systems here!

Cost vs. Benefit Analysis

Initial Investment

Active deterrent cameras can require an upfront investment. However, what you spend now can save you thousands in potential theft or damage costs.

Long-Term Savings

Consider the long-term benefits: lower insurance premiums, reduced risk of theft, and peace of mind. Over time, these cameras pay for themselves.

Customer Reviews and Testimonials

Real-Life User Experiences

There’s no better way to gauge effectiveness than by hearing from those who’ve used these systems. Real user reviews often provide insights you won’t find in product descriptions.

Effectiveness in Various Scenarios

From deterring package thieves to keeping an eye on nighttime activity, these cameras have proven effective in a myriad of situations.

Conclusion

In today’s unpredictable world, security can’t be taken lightly. Active deterrent security cameras with lights, sirens, sound, and two-way audio offer a comprehensive solution to protect your home or business. From deterring intruders to providing you with peace of mind, these advanced systems are worth the investment.

To purchase, learn more, or view our full line of security cameras and systems.

FAQs

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<p>The post ​Active Deterrent Security Cameras first appeared on NVR IPCAMERA SECURITY.</p>

How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

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Part 2: Set up Hik-Connect on your mobile phone or tablet…​

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Part 3: Add the NVR to your Hik-Connect account…​

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Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

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Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

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Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

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Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

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Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

​

When these are completed, click OK.​

​

Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

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<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

Tapo was created to engage in the small intelligent appliances market, to help people adopt a new smart home lifestyle at an affordable cost. That’s why we insist on Smart, Easy, Secure.

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What should I do if I fail to configure the Tapo Smart Plug?

The Tapo app will guide you step by step during the initial configuration, but you may not be able to get through all the steps due to some interference. This FAQ will tell you what to do if you have trouble getting through a certain step.

Case 1

The phone is looking for the smart device via Bluetooth or its default 2.4GHz WiFi, if you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

Tapo Smart Camera FAQ v1

Case 2

If you are unable to find your home Wi-Fi network, please refer to the following suggestions.

Troubleshooting tips:

1. The signal strength of your home Wi-Fi network is a bit weak, move the smart device closer to your router for a try.

2. Ensure your home Wi-Fi network is a 2.4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi connection.

3. If it doesn’t display the Wi-Fi name of the router automatically, please click on “RECAN” at the upper right corner to refresh the Wi-Fi list.

4. If the router’s SSID is hidden, please choose “Other” to input SSID and password manually.

5. Please change the wireless channel of the 2.4G Wi-Fi network to 1, 6 or 11.

6. Reset the device as per QIG/UG and go through the process again.

Case 3

If you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

1. Ensure you have selected the correct home Wi-Fi network and have entered the correct wireless password. If the Wi-Fi network or password is incorrect, click on “Choose a Network” and select the Wi-Fi network again.

2. Make sure your smart device is within the Wi-Fi range of your router.

3. Turn your phone’s or tablet’s Bluetooth off and back on.

4. If the problem persists, try to reset the smart device as per UG/QIG, and then set it up again.

5. Check if there is a firewall on your router. If yes, please turn it off.

6. Change the wireless security type of the 2.4G network to WPA2.

7. Try to connect the Tapo plug to the hotspot of your cell phone or another wifi network. If it works, please upgrade the firmware for the plug, then reset and reconnect it to your router.

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What features does Tapo smart plug and Tapo smart switch support?

Currently the Tapo plug and switch supports the following features:

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How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

The Tapo camera supports the RTSP and Onvif protocol, so it can work with third-party NVR or NAS devices that also support the RTSP/Onvif protocol. If a user wants to view the live stream of the camera with a third-party app like VLC Player, iSpy, here is the method for him.

Notes:

1. The username/password is the camera account that you created via the Tapo app. If you haven’t created the username and password, please follow the instruction of Step 1 in this article.

2. The IP address is the camera’s IP address assigned by your host router. You can find it on your host router’s DHCP list or in the Tapo app (Go to the Device Settings page of the camera and tap Device Info to see its IP).

3. If you want to view the live stream of the Tapo camera with a third-party app remotely, you will need to open port 554 for the camera on your host router first. Please enable the TCP forwarding for port 554.

4. You could use ONVIF standards to add the Tapo camera with its username/password and IP address. Please see the example of iSpy in Case 2 to know how to use onvif protocal to control the camera.

5. For Tapo C310, the resolution of the stream1 is determined by the video quality set on the Tapo APP.

If you need to watch the 3MP HD Video via RTSP, please change the video quality to Best Quality on the Tapo APP and use: rtsp://IP Address/stream1

6. If the Camera is inserted microSD card and subscribed Tapo Care, its RTSP stream will fail. You need to remove microSD card or cancel Tapo Care to get its RTSP stream.

7. If you find that there’s no or very little sound when using RTSP/Onvif to watch live stream, please adjust the camera microphone on Tapo APP.

Apart from the Tapo app, Tapo cameras can work with other third-party software to use and manage your Tapo camera.

Note: Before you start, make sure the computer/NAS/NVR and your camera are connecting to the same network or can visit the public IP and port of your camera.

Step 1: Create a camera account in the Tapo app

1. On the Home page, tap on your camera model card to go to the camera Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Advanced Settings, then select Camera Account to create an account (username and password) for camera login on other portals.

You will see a prompt like below (About Camera Account), please read it and tap Understand and Agree to Use, then you can create an account for the camera.

Note: The username and password should contain 6 to 32 characters.

Step 2: Add your Tapo camera on iSpy (Example of Onvif protocol connection)

1. Run the iSpy software on your computer.

2. Click Add on the top left menu and select ONVIF Camera.

3. Enter the Username and Password that you set for your camera on the pop-up window, select Network Address, and click Next. You can customize other parameters if needed.

4. Choose the video resolution and click OK.

5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click Finish to complete adding your camera to iSpy.

6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion detected, set recording schedules, record videos and more.

Step 3: Watch your Tapo camera on VLC (Example of RTSP protocol connection)

1.Open the VLC software, select Media > Open Network Stream

2.Fill in the URL of the Tapo camera

The URL of the RTSP live stream for the Tapo cameras will be:

For high quality stream1: rtsp://IP Address/stream1

For low quality stream2: rtsp:// IP Address/stream2

In some software, the URL need to add the port to access live stream, the default port is 554:

For high quality stream1: rtsp://IP Address:554/stream1

For low quality stream2: rtsp:// IP Address:554/stream2

If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:

https://community.tp-link.com/en/smart-home/forum/topic/652710

To get to know more details of each function and configuration, please go to Download Center to download the manual of your product.

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How to factory reset the Tapo or Kasa smart plug

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To restore a Tapo or Kasa smart plug to its factory default settings and re-enable the setup mode, please press and hold the power button for 10 seconds.

The LED status for a factory reset varies by model:

After a completing the reset, you can then connect and configure the device in the Tapo App.

How to avoid noise when monitoring the sound from Tapo camera

Tapo cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below. But to increase or decrease the volume, you need to press the volume button on your phone.

Why is there noise?

Noise is a physical phenomenon and it’s actually inevitable. Basically, the IP cameras including other brands’ have background noise more or less. And those cameras which seem to generate less noise probably have worse sound collecting performance. Tapo cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.

How to reduce the noise?

1.     Please keep your mobile device away from the camera as much as possible. The Tapo camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.

2.    Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.

Your understanding is highly appreciated!

How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

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The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo&Kasa cameras. You can tap the button on the Tapo app>Cameras tab to quickly apply the preset settings to the cameras when you are home or away.

Note:

Here we take the Home Mode as an example.

For Tapo Cameras:

1. Open Tapo APP, find the Cameras tab at the bottom, and locate the Detection Mode section.

You can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three-dots option.

2. Click on Add Devices if you want to add more cameras to the Home mode.

Click on the Edit icon at the top right corner if you want to delete cameras from the Home mode.

3. Select the camera you want to edit the mode settings. Here we take Tapo C200 as an example, and you can change the Privacy mode, Detection, Alarm, and Notification settings of the camera.

Take the Motion Detection feature as an example. You can click on Motion Detection to turn it on or off, change the Motion Sensitivity, and set the Activity Zones on the Motion Detection page.

And you can also click on Detection>Person Detection or Baby Crying Detection to turn them on or off, and tap Alarm and Notifications to configure the related settings.

4. Click on the Back icon at the top left corner of the Tapo C200 page if you have changed the configurations, and click on other cameras if you want to change their configurations.

After completely presetting the Home or Away Mode, you can tap the Home mode or Away mode card on the Tapo app>Cameras tab to switch your cameras’ settings quickly.

For Kasa Cameras:

Here we take KC115 as an example.

1. Open the Tapo app, find the Cameras tab at the bottom and you can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three dots option.

2. Select the camera you want to edit the mode settings and enter the Detection & Alerts page.

3. You can change the Privacy mode, Detection, and Notification settings of the camera.

Tap Detection > Motion Detection to edit the motion detection function. You can adjust Motion Sensitivity.

Tap Detection>AI Detection to change your AI Detection feature, such as Person Detection.

4. After editing the detection settings, tap Detection & Alerts > Notifications to customize its current settings.

After completely presetting the Home or Away Mode, you can tap the card on the Tapo app>Cameras tab to switch all of your cameras’ detection settings to the mode you want.

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How can I find the IP address of my Tapo&Kasa camera

Note: Some Tapo battery cameras or doorbells need to work with the hub and can’t connect to the router directly, which do not have IP address.

There are two methods to find the IP address of the camera.

Here we take Tapo C200 as an example.

Method 1: Via Tapo app

1. On the Tapo app> Home page, tap your camera model card to go to the Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Device Info and then you can find the IP address of your camera.

Method 2: Via the web management page of your router

Here we take the TP-Link router Archer C7 as an example.

1. Log in to the management page of your router.

2. Go to Advanced > Network > DHCP Server and locate the DHCP Client List section to find the IP address of your camera.

How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?

This article will show you how to view continuous recordings on the Tapo app.

Note:

For Tapo Cameras

Here we take Tapo C200 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

Click on Recording Schedule to see the detailed recording schedule settings.

Tap Edit on the Recording Schedule page if you want to change the Continuous Recording and Detection Recording schedule.

And please tap the tick icon at the top right corner to save your changes.

Step 3.

On the camera’s Live View page, tap Playback & Download, select the SD Card icon on the Playback page, select the date, and then you can drag the timeline to view the continuous recordings.

For Kasa Cameras

Here we take KC115 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

On the Live View page of the camera, tap Playback & Download > Playback to view all recordings. Drag the timeline and you can view recordings whenever you want and wherever you are.

What can I do if the video image is upside down on my Tapo&Kasa camera

Tapo&Kasa cameras support the function of Video Rotation, and if the camera video image is upside down on the Tapo app, please refer to the following steps to correct it.

Here we take Tapo C200 as an example.

1. On the Home page of the Tapo app, tap your camera model card or tap the Cameras tab>click on Manage on your camera model to go to the Live View page.

2. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

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What can I do if I can’t find my Tapo camera on Tapo APP?

If your device does not appear on your app after completing the configuration process, please try the following troubleshooting suggestions:

1. If you are using a Wi-Fi wireless configuration to connect your camera, please check if the camera has successfully connected to the router. You can verify whether the camera is connected to Wi-Fi by checking the System light of your camera. For most Tapo Cams, if it is not connected properly, the LED light will blink red slowly. For the HomeKit version Camera, its LED light indicator will blink blue slowly. If the camera cannot connect properly, we recommend resetting the camera to factory default settings as per the User Guide and then reconfiguring the camera.

How to reset my Tapo camera

2. Check the DHCP settings on your router and ensure that the DHCP Server of your router is enabled. If the camera has already connected to the router properly, you will see the device in the client list of your router. If you don’t know how to do this, please contact your router’s customer support.

3. Please verify if there are any special symbols in your Tapo account（TP-Link ID） password. If there are, try to remove them and make the account password simpler by only using numbers and English letters. Then reset and add the camera from the beginning again.

4. Connect your smartphone to the same Wi-Fi network as your camera and check whether you can see it on the Tapo app. If you can see it, that means the camera fails to connect to the cloud for unknown reasons and you cannot access it remotely. In this case, verify if any firewall or security settings are blocking the connection to the Cloud Server. Temporarily disable any antivirus, firewall, or security software to see if it resolves the issue

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5. Using a public DNS server may improve the connection, try changing your router’s DNS server settings to 8.8.8.8. If you don’t know how to do this, please contact your router’s customer support.

To eliminate potential issues with the router’s Wi-Fi network, it is recommended to use a mobile hotspot and configure the Camera to test its functionality.

Here are steps for using a mobile hotspot to test the Camera’s configuration:

Preparation: We suggest having two phones. Use one phone (Phone A) to create a hotspot and use another phone (Phone B) to download the Tapo app and complete the setup process.

Steps:

1. On Phone A, disable Wi-Fi and enable only mobile data.

2. On Phone A, navigate to phone settings and access the “Personal Hotspot” or “Mobile Hotspot” option, ensuring that the “Mobile Hotspot” feature is activated. Please make sure the created hotspot operates on a 2.4GHz network.

3. Set a unique name and password for the hotspot, different from your router’s Wi-Fi, to facilitate the Camera’s connection.

4. On Phone B, download the Tapo app. Follow the app’s instructions to add the device and complete the remaining setup steps as guided by the app.

Please contact TP-Link technical support with the following information if the issue persists after the above suggestions.

1) Your TP-Link ID or cloud account.

2) The model number of your TP-Link Cam and its MAC address.

3) The model number of the host router.

4) Whether you have tried all the suggestions listed above or not. If yes, what are the results?

<p>The post Tapo Smart Camera FAQ v1 first appeared on NVR IPCAMERA SECURITY.</p>

How to Change the Password on a 5.0 UI IP Camera

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IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

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IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

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IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

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IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

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IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

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IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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Download the Lorex App

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

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Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

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Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

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Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

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Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

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Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.