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	<title>Manual Add &#8211; NVR IPCAMERA SECURITY</title>
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		<title>User guide for Yoosee App PC Software &#8211; CMSClient</title>
		<link>https://www.nvripc.com/user-guide-for-yoosee-app-pc-software-cmsclient/</link>
					<comments>https://www.nvripc.com/user-guide-for-yoosee-app-pc-software-cmsclient/#comments</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Thu, 29 Aug 2024 19:40:09 +0000</pubDate>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3347</guid>

					<description><![CDATA[<p>User guide for Yoosee App PC Software &#8211; CMSClient, CMSClient is official software for Yoosee cameras, it’s a PC software compatible with all Windows OS. The software enables users to manage their Yoosee Wi-Fi cameras through desktop computers and laptops. Intending to provide better features and user experience, software team regularly release new version which [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/user-guide-for-yoosee-app-pc-software-cmsclient/">User guide for Yoosee App PC Software &#8211; CMSClient</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>User guide for Yoosee App PC Software &#8211; CMSClient, CMSClient is official software for Yoosee cameras, it’s a PC software compatible with all Windows OS. The software enables users to manage their Yoosee Wi-Fi cameras through desktop computers and laptops. Intending to provide better features and user experience, software team regularly release new version which get bug fixed and come with new functions.</p>
<p>This is a user guide for <a href="https://yoosee.co/index_en.html" target="_blank" rel="dofollow noopener">CMSClient</a> version V1.00.00.47, it&#8217;s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use <a href="https://www.nvripc.com/how-to-use-app-yoosee-to-connect-camera/">Yoosee</a> camera. The Yoosee software team will not release App for Windows based smartphone.</p>
<h3>What CMSClient does?</h3>
<p>CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it.  Users also can change yoosee camera&#8217;s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera&#8217;s password.</p>
<h3>Installation of CMSClient software</h3>
<p>The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall.  The software will keep communicating with remote servers intending to establish P2P connection, it doesn&#8217;t spy your video, doesn&#8217;t transmit/upload any video clips to remote servers.</p>
<h3>Logon CMSClient Software</h3>
<p>CMSClient software now allows users to login through three different types of account.</p>
<p><img decoding="async" class="img-responsive" title="CMSClient login" src="https://shop.tuyaoem.com/image/catalog/article/CMS_0.jpg" alt="CMSClient login" /></p>
<ul>
<li>Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.</li>
<li>Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.</li>
<li>Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.</li>
</ul>
<p>Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.</p>
<h3>How to add Yoosee Cameras?</h3>
<p>After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.</p>
<p><img decoding="async" class="img-responsive" title="Automatically discover local connected cameras" src="https://shop.tuyaoem.com/image/catalog/article/CMS_1.jpg" alt="Automatically discover local connected cameras" /></p>
<p>Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “&gt;&gt;” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article &#8211; How to use Yoosee App&#8217;s sharing function?</p>
<p><img decoding="async" class="img-responsive" title="Manually add cameras to CMSClient " src="https://shop.tuyaoem.com/image/catalog/article/CMS_3.jpg" alt="Manually add cameras to CMSClient " /></p>
<p><img decoding="async" class="img-responsive" title="Enter camera device ID and password" src="https://shop.tuyaoem.com/image/catalog/article/CMS_4.jpg" alt="Enter camera device ID and password" /></p>
<p><img decoding="async" class="img-responsive" title="Add cameras by entering shared link" src="https://shop.tuyaoem.com/image/catalog/article/CMS_5.jpg" alt="Add cameras by entering shared link" /></p>
<h3>How to use CMSClient software?</h3>
<p>Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.</p>
<p><img decoding="async" class="img-responsive" title="Device camera submenu" src="https://shop.tuyaoem.com/image/catalog/article/CMS_2.jpg" alt="Device camera sub-menu" /></p>
<ul>
<li>Device property: change camera name, device password, rtsp password and group.</li>
<li>Delete node: delete camera from this list/software.</li>
<li>Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)</li>
<li>Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640&#215;480), HD equals 1280&#215;720 or 1920&#215;1080.</li>
<li>IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password.  It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.</li>
</ul>
<h3>CMSClient Playback Function</h3>
<p>You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.</p>
<p><img decoding="async" class="img-responsive" title="Playback and file converting function" src="https://shop.tuyaoem.com/image/catalog/article/CMS_6.jpg" alt="Playback and file converting function" /></p>
<p><img decoding="async" title="Convert .av files to .mp4 playable video files" src="https://shop.tuyaoem.com/image/catalog/article/CMS_7.jpg" alt="Convert .av files to .mp4 playable video files" /></p>
<p>Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.</p>
<p>If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article &#8211; How to play .264 video files from IP cameras/DVRs/NVRs?</p>
<p>&nbsp;</p>
<p>CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.</p>
<p><img decoding="async" title="CMSClient software configuration" src="https://shop.tuyaoem.com/image/catalog/article/CMS_8.jpg" alt="CMSClient software configuration" /></p>
<ul>
<li>File save path: select the folder path to store recorded video footage.</li>
<li>Reserve space: allowing users to modify reserved space for video storage in your HDD.</li>
<li>Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.</li>
<li>Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.</li>
<li>Auto start record when monitoring: record video while watch video stream.</li>
<li>Connect all of device automatically: automatically display video for all cameras/channels after logon software.</li>
<li>Render mode: Directdraw, GDI</li>
<li>Monitor: auto, rtsp, p2p</li>
<li>Message notification: choose whether receiving message notification or not when there is a motion detection alarm.</li>
</ul>
<p>If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.</p>
<p><iframe title="yoosee for pc manual" width="1320" height="743" src="https://www.youtube.com/embed/9j4NnrRSNaw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/user-guide-for-yoosee-app-pc-software-cmsclient/">User guide for Yoosee App PC Software &#8211; CMSClient</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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			</item>
		<item>
		<title>Hisseu PoE Camera System User Guide v1</title>
		<link>https://www.nvripc.com/hisseu-poe-camera-system-user-guide-v1/</link>
					<comments>https://www.nvripc.com/hisseu-poe-camera-system-user-guide-v1/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Mon, 06 May 2024 16:04:07 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=8701</guid>

					<description><![CDATA[<p>Hisseu PoE Camera System User Guide v1, Compatible with NVR supporting Protocol On Vif, and also work with Hiseeu PoE NVR like YNVR-P-8 or Hiseeu PoE Camera System ASIN:B07HRKDD6B,B088YP8LPY, B09DV1CBXR,B0B4SCDZM7,B08XXGZVT2,B09DTZ559W, etc. We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hisseu-poe-camera-system-user-guide-v1/">Hisseu PoE Camera System User Guide v1</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>Hisseu PoE Camera System User Guide v1, Compatible with NVR supporting Protocol On Vif, and also work with Hiseeu PoE NVR like YNVR-P-8 or Hiseeu PoE Camera System ASIN:B07HRKDD6B,B088YP8LPY, B09DV1CBXR,B0B4SCDZM7,B08XXGZVT2,B09DTZ559W, etc.</p>
<p>We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR</p>
<p>We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)</p>
<p>High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day</p>
<p>We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）</p>
<h1>Version 2020-2022 PoE System FAQs in total</h1>
<p>.</p>
<p>Further support, plz email us at email <a href="mailto:love@hiseeu.com">love@hiseeu.com</a></p>
<p>Or contact us at +1 917 688 2228</p>
<p>.</p>
<p>Important Notes:</p>
<p>These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,</p>
<p>Camera Model: HB215-PA, HB212-PA, HB915B-PA</p>
<p>Mobile Phone APP: XMEye Pro         PC Client :VMS</p>
<h2>Hisseu PoE Camera System User Guide v1</h2>
<p>Contents:</p>
<p>A:  Forget NVR Password?</p>
<p>B:  Add Device on PC Client Software (VMS）?</p>
<p>C:  How to Sign up account on Mobile APP (XMEye Pro) ?</p>
<p>D:  Add Device on Mobile Phone APP (XMEye Pro)?</p>
<p>E:  How to enable Alarm Notifications on APP XMEye Pro?</p>
<p>F:  Configure Offline Camera or Add a New Camera?</p>
<p>G:  No Video Display on TV Monitor Or Blank Screen?</p>
<p>H:  Why DVR/NVR can’t record or playback video?</p>
<p>.</p>
<h1>Detail Solutions:</h1>
<h2>A:  Forget NVR Password?</h2>
<p>1. Please click the mouse from the home screen, and &#8220;Logo Out&#8211;&gt;Log Out&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-1.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-1.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p45.png?v=1689834702" /></a><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-2.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-2.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p46.png?v=1689834745" /></a></p>
<p>2. Right click the mouse again, click “ Main Menu”&#8211;&gt; &#8220;Forget password &#8211;&gt; Forget answer&#8221;, you will see the &#8220;QR Code&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-3.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-3.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p47.png?v=1689834805" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-4.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-4.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p48.png?v=1689834849" /></a></p>
<p>3. Please open your mobile APP &#8220;XMeye Pro&#8221;</p>
<p>（1）Click the Scan icon on the top left corner</p>
<p>（2）Scan the &#8220;CAPTCHA&#8221; on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into &#8220;CAPTCHA&#8221;, so you will be able to reset the password on the Monitor connected to DVR</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-5.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-5.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p49.png?v=1689834923" /></a><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-6.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-6.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p50.png?v=1689834966" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-7.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-7.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p51.png?v=1689835041" /></a></p>
<p>.</p>
<h2>B: Add Device on PC Client Software (VMS）?</h2>
<p>VMS download link:</p>
<p>For Windows （2023 newest version）</p>
<p><a href="https://download.xm030.cn/d/MDAwMDE0OTM=" target="_blank" rel="dofollow noopener">https://download.xm030.cn/d/MDAwMDE0OTM=</a></p>
<p>For Mac ( 2022 version)</p>
<p><a href="https://download.xm030.cn/d/MDAwMDA2NDA=" target="_blank" rel="noopener">https://download.xm030.cn/d/MDAwMDA2NDA=</a></p>
<p>1. Download PC Client “VMS” and installed</p>
[ Need to drag the file to the desktop after installing firmware, or it would ocurred the issue of &#8220;unable to open archive file&#8221;]
<p>2. Login with the default User Name and Password. Click “SIGN IN”.</p>
<p>Default User name is: admin</p>
<p>Default Password is: admin</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-8.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-8.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p52.png?v=1689835200" /></a></p>
<p>3. Navigate to “Device Manager”&#8211;&gt;&#8221;Manual Add&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-9.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-9.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p53.png?v=1689835259" /></a></p>
<p>4. Login Type: Cloud ID Device Name:</p>
<p>Name Your Device as you like</p>
<p>Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of &#8220;Main Menu&#8211;&gt;Advanced&#8211;&gt;Version&#8221; to find out the information &#8220;serial number&#8221;</p>
[Note: most customers do not know how to find the serial number, so they can&#8217;t add the device to PC Client</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-10.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-10.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p54.png?v=1689835386" /></a></p>
<p>User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.</p>
[right click the mouse from &#8220;Log out&#8211;Log out&#8221;, then right click the mouse and navigate to &#8220;Main Menu&#8221;, this interface [system login] would pop up]
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-11.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-11.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p55.png?v=1689835465" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-12.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-12.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p56.png?v=1689835495" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-13.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-13.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p57.png?v=1689835494" /></a></p>
<p>.</p>
<p>5. Navigate to &#8220;Live View&#8221;, Click on the device name(serial number), then select &#8220;Open All By Sub Stream&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-14.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-14.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p58.png?v=1689835810" /></a></p>
<p>.</p>
<h2>C:  How to Sign up account on Mobile APP (XMEye Pro) ?</h2>
<p>Please follow these instructions to sign up for an account via your mobile number.</p>
<p>1. Click on Sign Up</p>
<p>2. Sign Up by email or Select Mobile Number</p>
<p>3. Select the correct country code +1, input your mobile number and click on &#8220;Get code&#8221;</p>
<p>4. A code will be sent to the mobile phone number, input the verification code and continue.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-15-643w.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-15-643w.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p59.png?v=1689835909" /></a></p>
<p>.</p>
<h2>D:  Add Device on Mobile Phone APP (XMEye Pro)?</h2>
<p>Steps:</p>
<p>&#8211;&gt;1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)</p>
<p>&#8211;&gt;2. Go to Monitor UI Interface, and Navigate to &#8220;Main Menu &gt; Network &gt; Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-16-643w490h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-16-643w490h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p60.png?v=1689836043" /></a></p>
<p>&#8211;&gt;3. If the cloud status shows &#8220;Probing DNS&#8221;, Please Navigate to &#8220;Main Menu &gt; Network &gt; Check the icon of &#8220;Enable DHCP&#8221;&#8211;&gt;Apply;</p>
<p>&#8211;&gt;Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-17-643w492h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-17-643w492h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p61.png?v=1689836115" /></a></p>
<p>&#8211;&gt;4. Go to your TV Monitor, navigate to &#8220;Main Menu&#8211;&gt;Advanced&#8211;&gt;Version&#8221;&#8211;&gt; You will see the serial number.</p>
<p>The QR code contains Serial number info. We need this information after we add the device to mobile phone APP</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-18-643w346h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-18-643w346h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p62.png?v=1689836200" /></a></p>
<p>&#8211;&gt;5. Open the mobile APP &#8220;XMeye Pro&#8221; and register an account by your email first</p>
<p>&#8211;&gt;6. Click&#8221;+&#8221; to add device&#8211;&gt;Choose &#8220;NVR&#8221;</p>
<p>Device Serial Number: Click the &#8220;Scan&#8221; icon to Scan QR Code On the NVR UI Interface (Main Menu&#8211;Advanced&#8211;Version), (QR code contains username and password)</p>
<p>No need to input the username and password manually.</p>
<p>And click &#8220;OK&#8221;, and go back to the Device page on App,and you will see the device shows status:online ,</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-19-318h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-19-318h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p63.png?v=1689836333" /></a></p>
<h2>E:  How to enable Alarm Notifications on APP XMEye Pro?</h2>
<p>1.Make the Alarm setting is already set on Monitor UI Interface</p>
<p>2. Please right-click mouse and navigate to &#8220;Main Menu&#8211;&gt; Alarm&#8211;&gt;Motion Detect/Human Detect/Face Detect&#8211;&gt; Enable &#8220;Mobile Reported&#8221;&#8211;&gt;click &#8220;OK&#8221;</p>
<p>(Default Setting is for Channel 1, Please select &#8220;All&#8221; channels.)</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-20.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-20.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p64.png?v=1689837688" /></a></p>
<p>2.Open “XMeye Pro” mobile App, and navigate to &#8220;Event&#8211;&gt;Device (the one you named)&#8211;&gt;Enable “Allow Notifications”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-21.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-21.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p65.png?v=1689837753" /></a><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-22.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-22.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p66.png?v=1689837840" /></a></p>
<p>.</p>
<h2>F:  Configure Offline Camera or Add a New Camera?</h2>
<p>&#8212;&gt;1. After connect the camera to NVR via network cable, if the camera power on properly, the camera&#8217;s indicator light should be blinking.(see picture attached)</p>
<p>.</p>
<p>When you cover the camera&#8217;s photocell or put the camera in dark place, the infrared LED should turn on red color.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-23-643w660h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-23-643w660h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p67.png?v=1689837918" /></a>&#8212;&gt;2. If camera powered on properly please follow below instructions.</p>
<p>1.Right-click mouse navigate to &#8220;Quick Setup(or Channel Set) &#8211;&gt;Cancel</p>
<p>2. In the second box, if any camera status is offline or not connected, please select it and click &#8221;Delete&#8221; first</p>
<p>3. Click &#8220;Search&#8221;, can you see new IP address showed on the topper box?</p>
<p>4. Select the IP address in topper box and click Network&#8211;&gt;Auto Assigned&#8211;&gt;OK</p>
<p>5. If auto assigned successfully, please click &#8220;Add&#8221; to add the camera.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-24.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-24.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p68.png?v=1689838275" /></a></p>
<p>.</p>
<p>.</p>
<h2>G:  No Video Display on TV Monitor Or Blank Screen?</h2>
<p>My UI Interface shows &#8220;No signal&#8221; or &#8220;Black Screen&#8221; ？</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-25-643w444h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-25-643w444h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p69.png?v=1689838374" /></a></p>
<p>We need to divert this issue into two situations:</p>
<p>1.NVR Indicator light is on:</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-26-643w.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-26-643w.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p70.png?v=1689838454" /></a></p>
<p>(1) Cause: The camera system&#8217;s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.</p>
<p>Steps:</p>
<p>Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)</p>
<p>.</p>
<p>(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email <a href="mailto:love@hiseeu.com">love@hiseeu.com</a> for replacement HDD</p>
<p>After steps, if the thing still cann&#8217;t be resolved, which means the NVR box is broken, plz contact email <a href="mailto:love@hiseeu.com">love@hiseeu.com</a> for replacement NVR box if their warranty is still 1 year</p>
<p>.</p>
<p>2.NVR Indicator light is off:</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-27.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-27.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p71.png?v=1689838599" /></a></p>
<p>(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-28-643w.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-28-643w.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p72.png?v=1689838656" /></a></p>
<p>Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )</p>
<p>.</p>
<p>(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email <a href="mailto:love@hiseeu.com">love@hiseeu.com</a> for replacement HDD</p>
<p>.</p>
<h2>H:Why DVR/NVR can’t record or playback video?</h2>
<p>.</p>
<p>If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video</p>
<p>.</p>
<p>1.Check if the hard drive status is normal or error</p>
<p>Navigate to NVR/DVR Monitor UI Interface: Navigate to &#8220;Main Menu&#8211;&gt;Advanced&#8211;&gt;HDD info&#8221;</p>
<p>If status shows &#8220;Error&#8221; or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-29-567w435h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-29-567w435h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p73.png?v=1689838781" /></a></p>
<p>2.Check the record plan is set up for 24/7 continuous recording</p>
<p>Navigate to &#8220;Main Menu&#8211;&gt;Record Conf&#8221;</p>
<p>Channel : select &#8220;All&#8221;</p>
<p>Period: &#8220;00:00-24:00&#8221;</p>
<p>Select &#8220;Regular&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-30-567w439h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-30-567w439h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p74.png?v=1689838851" /></a></p>
<p>3. Please make sure the HDD was set up to &#8220;Overwrite&#8221;. (if it was set to &#8220;stop&#8221;, the system would stop recording when the storage is full)</p>
<p>Navigate to &#8220;Main Menu&#8211;&gt;General&#8211;&gt;Storage Full&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-31-605w322h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-31-605w322h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p75.png?v=1689838910" /></a></p>
<h1>Add Device on Guard Station PC Client Software</h1>
<h3>Add device to &#8220;Guard Station&#8221; Download link: <a href="https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0" target="_blank" rel="noopener">https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  </a></h3>
<p>.</p>
<p>Please sign up for the mobile APP(Guard Viewer) account and add the device first.</p>
<p>Download and run “Guard Station” on the PC</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-63-643w287h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-63-643w287h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p9_ef66907f-7e5e-466d-acaf-a479de85d3b3.png?v=1689758431" /></a></p>
<p>1) Please Navigate to “Device Management&#8221;&gt; &#8220;Cloud Device&#8221;&gt; Click on “Login”</p>
<p>2) Login with your APP account and password.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-64.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-64.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p10_c05d4183-a146-4c50-a351-d40553b83e0e.png?v=1689758492" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-65-643w817h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-65-643w817h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p11_6392ea7d-77de-4f3d-a1c6-3b07f092d23c.png?v=1689758573" /></a></p>
<p>3) After Login, the device you added to the APP will list here</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-66-643w458h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-66-643w458h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p12_998e7845-a33e-4e2b-88aa-0e96d6ede81f.png?v=1689758647" /></a></p>
<p>Please click on “Control Panel&#8221;&gt; &#8220;Live View&#8221;&gt; Double-Click Camera to load the live view video</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-67-643w457h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-67-643w457h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p13_57f9f0b9-b726-4142-a4bb-efebf25a0b4d.png?v=1689758710" /></a></p>
<h1>Add Cameras to NVR or PoE Switch (Router)</h1>
<p>Add Cameras to NVR/ PoE Switch or Router</p>
<p>1. Add camera via NVR PoE Port</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-73-674w291h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-73-674w291h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p1_13a821fe-b6cc-4258-a4d9-aaf834fd92c3.png?v=1689757832" /></a></p>
<p>• If the camera is connected to NVR PoE port directly, the IP address</p>
<p>range should be modified to “172.16.0.X” (X is between 2 to 255)</p>
<p>Please right-click mouse and navigate to Camera</p>
<p>For brand new camera (password is 123456 by default), NVR will detect</p>
<p>and add camera automatically.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-74.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-74.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p2_f983774e-172a-4308-8374-e9c615ed397d.png?v=1689757921" /></a></p>
<p>If the camera&#8217;s user name or password has been changed, you are required to input the info manually.</p>
<p>Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-75-643w216h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-75-643w216h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p3_2827c738-45cb-431c-b70f-012ee1cd70b7.png?v=1689757985" /></a></p>
<p>Please click on the edit icon to input password manually and click on “OK” to continue.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-76-476h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-76-476h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p4_55181c86-5e03-47e5-889a-cd9a7b37eae2.png?v=1689758038" /></a></p>
<p>2.Add Camera to NVR via PoE Switch or Router</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-77-643w733h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-77-643w733h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p5_fe4ba5d9-9b14-4f20-a5ca-bd7e2baf2205.png?v=1689758099" /></a></p>
<p>NVR will detect the camera under the same WLAN and list IPC here</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-78-643w.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-78-643w.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p6_84a96b2a-7b5e-46de-8177-14461207f769.png?v=1689758155" /></a></p>
<p>• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.</p>
<p>NVR will add it automatically.</p>
<p>• If the camera&#8217;s password has been changed, please click on the setting icon to modify the info.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-79-643w539h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-79-643w539h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p7_c7a11efd-757b-498e-b15e-b0cbca0b4aa3.png?v=1689758218" /></a></p>
<p>• In this situation, the camera IP address range should be the same as NVR&#8217;s IP range</p>
<p>(You can check NVR IP by navigating to Network&gt;Basic&gt; TCP/IP). If not, please contact the technician to modify the camera&#8217;s IP first.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-80-643w413h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-80-643w413h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p8_783b73a5-2289-4b57-bc68-8dfeaf7ed125.png?v=1689758272" /></a></p>
<h1>Camera Not working</h1>
<h2>Camera not working?</h2>
<p>1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-89-643w328h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-89-643w328h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p14_29dd7cc5-1270-40b2-913e-11e4e547f821.png?v=1689758833" /></a></p>
<p>2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-90-643w660h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-90-643w660h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p15_2322b139-910a-484e-b0b2-49c9725f472b.png?v=1689758894" /></a></p>
<p>3. Also plz right click your mouse to &#8220;Menu-Camera&#8221;, and take a photo of this whole page and send it to us</p>
<p>（Check how many cameras are discovered）</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-91-643w355h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-91-643w355h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p16_8e2c4b49-35f6-4a4f-99db-0acf766321cc.png?v=1689758958" /></a></p>
<p>Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-92-643w450h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-92-643w450h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p17_fe65095f-3cf9-4345-bc7b-e08bd319cbe0.png?v=1689759023" /></a></p>
<h1>Device Offline on APP or NVR?</h1>
<h2>Device Offline on APP or NVR?</h2>
<p>If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-97-338w605h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-97-338w605h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p18_aa6d726a-2c5f-4ae3-b770-59e224ff68fe.png?v=1689759146" /></a></p>
<p>Go next to your Monitor that connected to NVR, and check out the network status</p>
<p>first navigate to this path first : &#8220;Menu&#8211;Network&#8211;Basic&#8211;P2P&#8221; , also check the device status is online or not,</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-98-643w351h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-98-643w351h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p19_4d6e0935-293b-45ad-a878-8cd79c221018.png?v=1689759220" /></a></p>
<p>if it shows: network disconnected, plz enable the DHCP in this path &#8221; Menu&#8211;Network&#8211;Basic-TCP/IP &#8221; and click &#8220;Apply&#8221; . After that, go back to &#8220;P2P&#8221; and check if the device status is online or not</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-99-643w362h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-99-643w362h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p20_aa860745-a282-43b9-b7a4-99bcceb4fafc.png?v=1689759298" /></a></p>
<p>Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network&#8211;Advanced&#8211;PPPoE”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-100-643w492h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-100-643w492h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p21_8b1a6b4f-a9e8-4655-b28a-74f2c123d3cb.png?v=1689759382" /></a></p>
<h1>Enable Alarm light on Each Camera?</h1>
<h2>Enable Alarm light on Each Camera?</h2>
<p>.</p>
<p>(Alarm light would only work during the night time when the alarm was triggered)</p>
<p>.</p>
<p>1. Set up the Alarm light First Right-click your mouse to &#8220;Menu&#8211; VCA &#8212; Intrusion Detection/Crossing Line Detection&#8211; Triggered Actions&#8221; , and draw the rules for the alarm type</p>
<p>After you set up an alarm type (Like&#8221;Intrusion Detection&#8221;, or &#8220;Crossing Line Detection&#8221;), Click on &#8220;Alarm Linkage&#8221;, you will have the option to Enable &#8220;Alarm Light&#8221; (Spotlight is only Available During the Night)</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-105-643w.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-105-643w.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p22_902b0f86-2fda-461d-bfbf-4c540480da10.png?v=1689759643" /></a></p>
<p>2. Enable Alarm Light on “Triggered Action&#8211; Alarm Light” for each channel, and Click “OK”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-106-643w380h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-106-643w380h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p23_e3d853ff-7dbe-4bb1-9d8c-e355a7643fe1.png?v=1689759710" /></a></p>
<h2>Forget NVR Password？</h2>
<p>If you forget your current password, please follow the instructions to reset it.</p>
<p>1. In the system login interface, please click on “Enter Password&#8221; &gt; “Forgot Password”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-109-643w432h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-109-643w432h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p24_bdc2d734-7c57-42ad-825c-a2bba9b82964.png?v=1689759820" /></a></p>
<p>2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me&#8211;General&#8211;Forget Device Password”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-110-643w343h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-110-643w343h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p25_38d0ecf6-c441-484f-ab7b-f2359a8fdc63.png?v=1689759917" /></a>3.Scan the above QR code by app and the security code will be sent to your email address.</p>
<p>4. Enter the security code from email to reset the password</p>
<p>Additionally, If you the email doesn’t belong to you, plz contact us at <a href="mailto:love@hiseeu.com">love@hiseeu.com</a> for more support</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-111.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-111.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p26_2ecd8e91-5b2b-482b-a114-fcf2b162fb31.png?v=1689759999" /></a></p>
<h2>Add Device to APP(Guard Viewer)</h2>
<p>.</p>
<p>Auto add is not suggested. Please tap on “Later” if you see this message box.</p>
<p>.</p>
<p>In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-115.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-115.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p27_4a7b86bd-f46c-4129-8bd1-55cc75d3b6b8.png?v=1689760155" /></a></p>
<p>Please Add devices in this way</p>
<p>1.  Please Tap on “ Menu” icon&gt; Tap on “Devices&#8221;&gt; &#8220;Add”,</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-116-643w314h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-116-643w314h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p28_ca1ca098-31c0-46eb-9b0b-7ff554e52bc4.png?v=1689760220" /></a></p>
<p>2. Tap on “Scan&#8221;&gt; “OK” to scan the NVR QR code</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-117-728w338h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-117-728w338h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p29_b15be20a-be98-4531-a116-56b5925c3ebc.png?v=1689760279" /></a></p>
<p>3.Navigate to &#8220;Menu&#8211; Network&gt; Basic&gt; P2P”</p>
<p>• If the Device Status is “Network connected…” , means device is online   and ready for remote view</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-118-643w400h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-118-643w400h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p30_94338360-241b-4004-a4ba-bafacaa6be01.png?v=1689760369" /></a></p>
<p>• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at <a href="mailto:love@hiseeu.com">Love@Hiseeu.com   </a></p>
<p>After you add the device successful, the “Device status” will be “Online&#8221;, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”</p>
<p>• If the username doesn&#8217;t belong to you, please click on “Delete” and add it again.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-119-643w380h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-119-643w380h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p31_85371be7-62b8-4b08-8695-cc03ebd37e59.png?v=1689760440" /></a></p>
<p>4.Add NVR by scanning device QR code and click on “save”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-120.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-120.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p32_12b44d36-3d0c-4758-afa5-e7fcdbbe8cd7.png?v=1689760496" /></a></p>
<p>5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-121-643w336h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-121-643w336h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p33_c27904cc-d702-4e72-9d1d-dba232f39dac.png?v=1689760549" /></a></p>
<p>6. Select the device and tap on “Start Live View”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-122-643w570h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-122-643w570h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p34_4185ebde-e1b8-4613-be80-84a101d5cd10.png?v=1689760605" /></a></p>
<h2>Human Tracking/Detect for Model PK-4YHD985-CT ?</h2>
<p>1.To enable human tracking , Set preset point &#8220;21&#8221;. Here is the video link for your reference: <a href="https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1" target="_blank" rel="noopener">https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1</a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-131-643w282h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-131-643w282h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p35_da394c24-2377-4711-b0ed-2d29ac62086e.png?v=1689760819" /></a></p>
<p>2.To enable human detection, plz go to this path &#8220;Menu&#8211;Alarm-Motion&#8221; , and choose the camera you want, to enable it</p>
<p>(This doesn&#8217;t support customize area)</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-132.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-132.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p36_b559fa9c-7cf0-4256-80e0-f69f12ba7cb2.png?v=1689760925" /></a></p>
<h2>No Video on TV Monitor or blank Screen?</h2>
<p>.</p>
<p>The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.</p>
<p>.</p>
<p>If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).</p>
<p>Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.</p>
<p>If not, plz contact us for further support</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-135-391h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-135-391h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p37_6ab95508-a868-4a84-855a-78d06e9b3a7b.png?v=1689833750" /></a></p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-136.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-136.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p38_94faca76-80cc-4060-b039-c2bc6778d0db.png?v=1689833795" /></a></p>
<h2>How to share Device to others via APP Guard Viewer?</h2>
<p>.</p>
<p>One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.</p>
<p>For admin user, please follow the instructions to share the device with others:</p>
<p>.</p>
<p>1.Type on “Menu Icon ” and navigate to “Devices”</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-139.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-139.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p39.png?v=1689833943" /></a></p>
<p>.</p>
<p>2.Tape on “&#8230; ” &gt; “Share&#8221;, You can select a single channel to share or select the entire NVR system to share</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-140-643w571h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-140-643w571h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p40.png?v=1689834001" /></a></p>
<p>(1) Share device by typing in the user name you wanted to share with and selecting function as needed.</p>
<p>• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.</p>
<p>• After that, when this user login the APP will find the device by navigate to “Devices&#8221;</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-141-643w567h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-141-643w567h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p41.png?v=1689834069" /></a></p>
<p>(2) Share device by generate a QR code</p>
<p>• Create a sharing password and set the valid period</p>
<p>• Click “Generate&#8221;, your APP will generate a QR code</p>
<p>• Other users can use the APP to add the device by scanning the QR code you sent</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-142-643w572h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-142-643w572h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p42.png?v=1689834140" /></a></p>
<h2>Download the mobile APP and Sign up for an Account</h2>
<p>.</p>
<p>1. Download and install the app.</p>
<p>Please scan the QR code to download the free APP “Guard Viewer”</p>
<p>You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-147-643w340h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-147-643w340h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p43.png?v=1689834274" /></a></p>
<p>2.Register an account and login</p>
<p>For first time use, please create a new account and add the following steps:</p>
<p>Please tap Sign up and follow the on-screen prompt to register an account by email.</p>
<p><a href="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-148-643w369h.png" target="_blank" rel="noopener"><img decoding="async" src="https://www.nvripc.com/wp-content/uploads/2024/05/Picture-148-643w369h.png" alt="https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p44.png?v=1689834345" /></a></p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hisseu-poe-camera-system-user-guide-v1/">Hisseu PoE Camera System User Guide v1</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>How to Add a Bosch Camera to a Dahua Recorder</title>
		<link>https://www.nvripc.com/how-to-add-a-bosch-camera-to-a-dahua-recorder/</link>
					<comments>https://www.nvripc.com/how-to-add-a-bosch-camera-to-a-dahua-recorder/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Wed, 24 May 2023 19:37:02 +0000</pubDate>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Guide]]></category>
		<category><![CDATA[axis]]></category>
		<category><![CDATA[bosch]]></category>
		<category><![CDATA[Bosch Cloud VMS]]></category>
		<category><![CDATA[Bosch Security]]></category>
		<category><![CDATA[Camera]]></category>
		<category><![CDATA[Cameras]]></category>
		<category><![CDATA[Cloud VMS]]></category>
		<category><![CDATA[Configuration]]></category>
		<category><![CDATA[dahua]]></category>
		<category><![CDATA[Dahua NVR]]></category>
		<category><![CDATA[Dahua Recorder]]></category>
		<category><![CDATA[Device]]></category>
		<category><![CDATA[Device Search]]></category>
		<category><![CDATA[firmware]]></category>
		<category><![CDATA[How to]]></category>
		<category><![CDATA[Instructions]]></category>
		<category><![CDATA[IP address]]></category>
		<category><![CDATA[ip cam]]></category>
		<category><![CDATA[IP Camera]]></category>
		<category><![CDATA[latest firmware]]></category>
		<category><![CDATA[Live View]]></category>
		<category><![CDATA[Manual Add]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[password]]></category>
		<category><![CDATA[password reset]]></category>
		<category><![CDATA[Recorder]]></category>
		<category><![CDATA[RESET]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[settings]]></category>
		<category><![CDATA[Setup]]></category>
		<category><![CDATA[Step by Step]]></category>
		<guid isPermaLink="false">https://www.nvripc.com/?p=3906</guid>

					<description><![CDATA[<p>How to Add a Bosch Camera to a Dahua Recorder,This article will cover how to add a Bosch IP camera to a Dahua NVR, DVR, or XVR. Prerequisites Dahua NVR, DVR, or XVR on the latest firmware Bosch Camera on latest firmware. NOTE: Older firmware will not work. Bosch Configuration Manager tool How to Add [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-add-a-bosch-camera-to-a-dahua-recorder/">How to Add a Bosch Camera to a Dahua Recorder</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>How to Add a Bosch Camera to a Dahua Recorder,This article will cover how to add a Bosch IP camera to a Dahua NVR, DVR, or XVR.</p>
<div id="mw-content-container" class="ts-container">
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<h2><span id="Prerequisites" class="mw-headline">Prerequisites</span></h2>
<ul>
<li>Dahua NVR, DVR, or XVR on the latest firmware</li>
<li>Bosch Camera on latest firmware. NOTE: Older firmware will not work.</li>
<li>Bosch Configuration Manager tool</li>
</ul>
<h2>How to Add a Bosch Camera to a Dahua Recorder</h2>
<blockquote><p>Read More :</p>
<ul>
<li><a href="https://www.nvripc.com/bosch-security-password-reset-instructions/">Bosch Security password reset instructions</a></li>
<li><a href="https://www.nvripc.com/how-to-add-3rd-party-camera-to-bosch-cloud-vms/">How to add 3rd party camera to Bosch Cloud VMS?</a></li>
<li><a href="https://www.nvripc.com/how-to-add-an-axis-camera-to-a-dahua-nvr/">How to Add an Axis Camera to a Dahua NVR</a></li>
</ul>
</blockquote>
<h2><span id="Step_by_Step_Instructions" class="mw-headline">Step by Step Instructions</span></h2>
<p>1. Open the Bosch Configuration Manager and select the Refresh Search button at the top to search for all Bosch devices on the network</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd1.png" target="_blank" rel="noopener"><img fetchpriority="high" decoding="async" src="https://dahuawiki.com/images/thumb/1/11/BoschCameraAdd1.png/800px-BoschCameraAdd1.png" srcset="/images/1/11/BoschCameraAdd1.png 1.5x, /images/1/11/BoschCameraAdd1.png 2x" alt="BoschCameraAdd1.png" width="800" height="508" data-pagespeed-url-hash="1250352253" /></a></p>
<p>2. Right click on the IP address of the camera in the list and select &#8220;Set Session Authentication&#8230;&#8221;</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd2.png" target="_blank" rel="noopener"><img decoding="async" src="https://dahuawiki.com/images/thumb/4/45/BoschCameraAdd2.png/800px-BoschCameraAdd2.png" srcset="/images/4/45/BoschCameraAdd2.png 1.5x, /images/4/45/BoschCameraAdd2.png 2x" alt="BoschCameraAdd2.png" width="800" height="508" data-pagespeed-url-hash="4762101" /></a></p>
<p>3. Enter the username next to &#8220;User&#8221; and password next to &#8220;Password&#8221; of the camera<br />
Select &#8220;OK&#8221;</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd3.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/7/78/BoschCameraAdd3.png/800px-BoschCameraAdd3.png" srcset="/images/7/78/BoschCameraAdd3.png 1.5x, /images/7/78/BoschCameraAdd3.png 2x" alt="BoschCameraAdd3.png" width="800" height="509" data-pagespeed-url-hash="2535406708" /></a></p>
<p>4. If the correct credentials were entered the red lock next to the camera&#8217;s name in the list should disappear. (If it doesn&#8217;t, repeat steps 2 and 3)<br />
Select the &#8220;Network&#8221; tab at the top and note the network information (You can also modify the network settings in this section of the tool)</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd4.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/8/8b/BoschCameraAdd4.png/800px-BoschCameraAdd4.png" srcset="/images/8/8b/BoschCameraAdd4.png 1.5x, /images/8/8b/BoschCameraAdd4.png 2x" alt="BoschCameraAdd4.png" width="800" height="510" data-pagespeed-url-hash="2727754886" /></a></p>
<p>5. Log into the Dahua recorder<br />
Select &#8220;Setup&#8221;, then &#8220;Image&#8221;, and then &#8220;Registration&#8221; to open the Camera Registration page<br />
Select &#8220;Device Search&#8221;</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:EmPowerCameraAdd4.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/d/df/EmPowerCameraAdd4.png/800px-EmPowerCameraAdd4.png" srcset="/images/thumb/d/df/EmPowerCameraAdd4.png/1200px-EmPowerCameraAdd4.png 1.5x, /images/d/df/EmPowerCameraAdd4.png 2x" alt="EmPowerCameraAdd4.png" width="800" height="475" data-pagespeed-url-hash="354594638" /></a></p>
<p>6. Scroll through the list of cameras on the top until you see the Bosch camera you are going to add<br />
Check the box next to the Bosch camera and select &#8220;Add&#8221;<br />
(If you don&#8217;t see the camera in the list, select &#8220;Manual Add&#8221; and skip to Step 8)</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd5.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/b/b3/BoschCameraAdd5.png/800px-BoschCameraAdd5.png" srcset="/images/thumb/b/b3/BoschCameraAdd5.png/1200px-BoschCameraAdd5.png 1.5x, /images/b/b3/BoschCameraAdd5.png 2x" alt="BoschCameraAdd5.png" width="800" height="497" data-pagespeed-url-hash="655336037" /></a></p>
<p>7. If the Status shows a Red X, select the Modify (Pencil) button next to the camera<br />
(If the Status shows a Green Check Mark, skip to Step 10)</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd6.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/2/24/BoschCameraAdd6.png/800px-BoschCameraAdd6.png" srcset="/images/thumb/2/24/BoschCameraAdd6.png/1200px-BoschCameraAdd6.png 1.5x, /images/2/24/BoschCameraAdd6.png 2x" alt="BoschCameraAdd6.png" width="800" height="494" data-pagespeed-url-hash="20582600" /></a></p>
<p>8. Verify all of the settings on this page match the network information for the camera from Step 4<br />
Fill in the Username and Password for the camera<br />
Select &#8220;OK&#8221;</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd7.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/3/3a/BoschCameraAdd7.png/400px-BoschCameraAdd7.png" srcset="/images/3/3a/BoschCameraAdd7.png 1.5x, /images/3/3a/BoschCameraAdd7.png 2x" alt="BoschCameraAdd7.png" width="400" height="368" data-pagespeed-url-hash="4269657665" /></a></p>
<p>9. You should see the Status for the camera change from a Red X to a Green Check Mark<br />
(If you don&#8217;t see it change, select &#8220;Refresh&#8221;. If it still doesn&#8217;t change after refreshing repeat Steps 7 and 8)</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd8.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/4/4b/BoschCameraAdd8.png/800px-BoschCameraAdd8.png" srcset="/images/thumb/4/4b/BoschCameraAdd8.png/1200px-BoschCameraAdd8.png 1.5x, /images/4/4b/BoschCameraAdd8.png 2x" alt="BoschCameraAdd8.png" width="800" height="493" data-pagespeed-url-hash="2168279030" /></a></p>
<p>10. Select &#8220;Preview&#8221; and then select the channel for the newly added camera on the left<br />
You should see a live view of the Bosch camera</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:BoschCameraAdd9.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/f/f6/BoschCameraAdd9.png/800px-BoschCameraAdd9.png" srcset="/images/thumb/f/f6/BoschCameraAdd9.png/1200px-BoschCameraAdd9.png 1.5x, /images/f/f6/BoschCameraAdd9.png 2x" alt="BoschCameraAdd9.png" width="800" height="514" data-pagespeed-url-hash="1733206064" /></a></p>
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<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-add-a-bosch-camera-to-a-dahua-recorder/">How to Add a Bosch Camera to a Dahua Recorder</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>Hik-Connect Hikvision Unbind Device from Its Original Account</title>
		<link>https://www.nvripc.com/hik-connect-hikvision-unbind-device-from-its-original-account/</link>
					<comments>https://www.nvripc.com/hik-connect-hikvision-unbind-device-from-its-original-account/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Tue, 04 Apr 2023 07:11:36 +0000</pubDate>
				<category><![CDATA[FAQ]]></category>
		<category><![CDATA[Guide]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Access Control]]></category>
		<category><![CDATA[acti]]></category>
		<category><![CDATA[client]]></category>
		<category><![CDATA[Configuration]]></category>
		<category><![CDATA[Configure]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[DDNS]]></category>
		<category><![CDATA[default]]></category>
		<category><![CDATA[Device]]></category>
		<category><![CDATA[Device Password]]></category>
		<category><![CDATA[door station]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[Hik-Connect]]></category>
		<category><![CDATA[hikvision]]></category>
		<category><![CDATA[HTTP]]></category>
		<category><![CDATA[indoor station]]></category>
		<category><![CDATA[intercom]]></category>
		<category><![CDATA[IP address]]></category>
		<category><![CDATA[iVMS-4200]]></category>
		<category><![CDATA[Manual Add]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Mobile Client]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[password]]></category>
		<category><![CDATA[QR code]]></category>
		<category><![CDATA[Setup]]></category>
		<category><![CDATA[setup guide]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Unbind Device]]></category>
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		<category><![CDATA[video]]></category>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3828</guid>

					<description><![CDATA[<p>Hik-Connect Hikvision Unbind Device from Its Original Account When adding a device by scanning QR code or Hik-Connect domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account. Make sure the device and the phone running the Mobile [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hik-connect-hikvision-unbind-device-from-its-original-account/">Hik-Connect Hikvision Unbind Device from Its Original Account</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>Hik-Connect Hikvision Unbind Device from Its Original Account</p>
<p class="shortdesc">When adding a device by scanning QR code or <span class="ph">Hik-Connect</span> domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account.</p>
<div id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-9E54819E-BDC1-4ED6-966C-70D243C50E08" class="section prereq p">
<p class="p">Make sure the device and the phone running the Mobile Client are in the same local area network.</p>
</div>
<ol id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-EFFCCE22-6780-46AA-B073-8C5189A1A7D4" class="ol steps">
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-315E8E28-53C2-4374-B258-E2568314471C" class="li step stepexpand"><span class="ph cmd">Add the device by scanning QR code or <span class="ph">Hik-Connect</span> domain.</span>
<div class="itemgroup info">
<p class="p">See Add a Device by Scanning Device QR Code or Add a Device by Hik-Connect Domain for details.</p>
</div>
</li>
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-2742E922-CE3F-43AA-8036-2DD7D7C004D1" class="li step stepexpand"><span class="ph cmd">On the Result page, tap <span class="ph uicontrol">Unbind Device</span> to start unbind the device from its account.</span></li>
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-C598C8B3-AB30-4D0C-8D1C-49D75A4774BB" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">If the network exception occurs, perform the following operations.</span>
<ul id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__CHOICES_MVL_YYY_LGB" class="ul choices">
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-380FBBF2-8725-4389-A021-354F8A7EF4EB" class="li choice">Tap <span class="ph uicontrol">Connect to Wi-Fi</span> to connect the phone to the Wi-Fi network and make sure the device is in the same local area network with the phone.</li>
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-73541794-C341-40AA-8E24-61309ADCB59C" class="li choice">Tap <span class="ph uicontrol">Or you can unbind the device from its account in local GUI</span> to unbind the device via local GUI.</li>
</ul>
<div class="itemgroup info">
<div id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-59D55EE7-2BE1-40B9-9327-9B3663FBBE13" class="note note">
<p><span class="notetitle">Note:</span></p>
<p class="p">Unbinding the device via local GUI should be supported by the device.</p>
</div>
</div>
</li>
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-8B9111FE-D2A6-4110-923F-0FEA5ED4C161" class="li step stepexpand"><span class="ph cmd">On the Unbind Device page, enter the device password and the verification code displayed on the image.</span></li>
<li id="GUID-F99ECC1B-E529-416A-9093-46A33500D60C__GUID-30CFB3F1-7FD5-4709-B9ED-70E77DC9D6CF" class="li step stepexpand"><span class="ph cmd">Tap <span class="ph uicontrol">Finish</span>.</span></li>
</ol>
<h3>Hik-Connect Hikvision Unbind Device from Its Original Account</h3>
<p>Read Next : <a href="https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/">Hikvision Hik-Connect complete setup guide</a></p>
<h1 class="title topictitle1">Add a Device by Scanning Device QR Code</h1>
<p class="shortdesc">You can add the device by scanning the device&#8217;s QR code.</p>
<div id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-B2B76D75-DEE4-4FD2-B7D4-B495D47EBA32" class="note note">
<p><span class="notetitle">Note:</span></p>
<p class="p">If adding an access control device, you should activate the device and set the device network information via other clients (e.g., <span class="ph">iVMS-4200</span> client software) before adding it to this client.</p>
</div>
<p>&nbsp;</p>
<ol id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-E6B756D8-F8DA-4D56-8117-AE6CD6CE12B5" class="ol steps">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-BBB97DAE-1B23-407B-8A81-7F227D1604CA" class="li step stepexpand"><span class="ph cmd">On the device list page, tap <span class="ph menucascade"><span class="ph uicontrol"><img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_XP5_MR1_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-71A3619A-C7E8-4FD4-ABE5-22A120911E9E-high.png" width="" height="20px" /></span> &gt; <span class="ph uicontrol">Scan QR Code</span></span> to enter the Scan QR Code page.</span></li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-3E1EB527-B5B7-4DE1-888E-D290972C24A3" class="li step stepexpand"><span class="ph cmd">Scan the QR code.</span>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__CHOICES_DQ5_SR1_MGB" class="ul choices">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-DFB6C843-07E5-41FA-8D5A-7C54963570E2" class="li choice">
<p class="p">Scan the device QR code by aligning the QR Code with the scanning frame.</p>
<div id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-CC3EBB07-F4E1-44B0-B6B9-B06B28AF43D7" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__UL_LHX_TT1_MGB" class="ul">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-917B3814-6157-41C3-8837-19155CD9E336" class="li">
<p class="p">Usually, the QR code is printed on the label, which is on the back cover of the device.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-512D6149-23C8-47C5-AA89-A95D047DCE17" class="li">
<p class="p">Tap <img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_DGL_D51_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-9149E1DD-3846-434D-A8A3-D5FD496F233E-high.png" width="" height="20px" /> to enable the flashlight if the scanning environment is too dark.</p>
</li>
</ul>
</div>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-52A394BB-372A-4979-B83C-FBFA5B8FDA38" class="li choice">
<p class="p">If there are device QR codes in photo album of the <span class="ph">phone</span>, tap <img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_OZK_351_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-3B0B8241-84D0-41F5-A8E9-BE2DF4FFF322-high.png" width="" height="20px" /> to extract QR code from local album.</p>
</li>
</ul>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-9E551CA4-75B9-4918-B56C-3D12F19AF559" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">Perform the following operations if the following situations occur.</span>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__CHOICES_CZ3_VV1_MGB" class="ul choices">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-3AD02106-D8F5-41A8-93C8-08B9450F4DEC" class="li choice">
<p class="p">If the system fails to recognize the QR code, tap <img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_LVN_MNF_QGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-924682FE-3C27-424C-B047-BA4B5DA40556-high.png" width="" height="20px" /> to add the device manually. See <a class="xref" title="For devices which support Hik-Connect service (a cloud service provided by Hikvision), you can add them manually by Hik-Connect domain." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49.html#GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49" target="_blank" rel="noopener">Add a Device by Hik-Connect Domain</a> or <a class="xref" title="You can add the device by fixed IP address or domain name. The streaming speed of devices added by IP/domain is faster than those added by Hik-Connect domain." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-CCAAB08C-5C62-4262-A27B-EFF9697A6F5F.html#GUID-CCAAB08C-5C62-4262-A27B-EFF9697A6F5F" target="_blank" rel="noopener">Add a Device by IP/Domain</a> for details.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-13161196-452B-4613-93E6-522E9F8791F0" class="li choice">
<p class="p">If the device has been added to another account, you should unbind the device from the account first. See <a class="xref" title="When adding a device by scanning QR code or Hik-Connect domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F99ECC1B-E529-416A-9093-46A33500D60C.html#GUID-F99ECC1B-E529-416A-9093-46A33500D60C" target="_blank" rel="noopener">Unbind Device from Its Original Account</a> for details.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-EF2377B8-F041-4557-869F-595ED92546C9" class="li choice">
<p class="p">If the device is offline, you should connect a network for the device. For details, see <a class="xref" title="When adding a device to the Mobile Client, if the device is offline, you should connect the device to a network first. The Mobile Client provides the following four methods for connecting offline devices to networks." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F3EF1CAF-7B7E-44F9-9810-2B881E5A8464.html#GUID-F3EF1CAF-7B7E-44F9-9810-2B881E5A8464" target="_blank" rel="noopener">Connect Offline Device to Network</a> for details.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-EC9D8176-D843-4544-98CB-4DBF6F1A03BC" class="li choice">
<p class="p">If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see <a class="xref" title="When adding a device, if the device is not activated, a window will pop up to ask you to activate the device." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-DB87B433-C674-4933-B036-F0F47251373B.html#GUID-DB87B433-C674-4933-B036-F0F47251373B" target="_blank" rel="noopener">Activate an Inactive Device</a> for details.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-527980E0-7BC0-477C-A965-13ED48922D1C" class="li choice">
<p class="p">If the <span class="ph">Hik-Connect</span> service is disabled for the device, you should enable the function (excluding the access control device). For details, see <a class="xref" title="When adding a device via Hik-Connect domain or scanning QR code, if the Hik-Connect service is not enabled for the device, the Enable Hik-Connect Service window will pop up to remind you to enable the service first." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-67EE05A8-383A-498A-8D39-697149BCAA71.html#GUID-67EE05A8-383A-498A-8D39-697149BCAA71" target="_blank" rel="noopener">Enable Hik-Connect Service When Adding Device on Mobile Client</a> for details.</p>
</li>
</ul>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-78EACECB-6DF1-449E-9047-53B3EE024F32" class="li step stepexpand"><span class="ph cmd">Tap <span class="ph uicontrol">Add</span> on the Result page.</span></li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-5D1B30EA-DC23-4D76-BAED-2D738379CAE5" class="li step stepexpand"><span class="ph cmd">Enter the device verification code.</span>
<div class="itemgroup stepresult">
<p class="p">The device will be added successfully.</p>
<div id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-26BB4DA8-88D2-42DA-979A-4B7897CFB2E4" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__UL_VK5_QW1_MGB" class="ul">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-E8F69D53-4B19-49BE-AEBA-838537B6586C" class="li">
<p class="p">The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling <span class="ph">Hik-Connect</span> service.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-7ECB8934-A7DD-41A2-A70F-050AB4086F64" class="li">
<p class="p">For details about enabling <span class="ph">Hik-Connect</span> service, see <a class="xref" title="Hik-Connect is a cloud service provided by Hikvision. When adding a device via Hik-Connect Domain or scanning QR code, the service should be enabled. You can enable the service via the Mobile Client, the device web page, or iVMS-4200 client software. This section introduces how to enable the service via the former two methods." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-34347763-9F7A-465C-A0F4-835A49F622D4.html#GUID-34347763-9F7A-465C-A0F4-835A49F622D4" target="_blank" rel="noopener">Enable Hik-Connect Service for Device</a>.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-37D2ECB8-AA51-4E4E-AD87-237E01CB45BB" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">Tap <span class="ph uicontrol">Configure DDNS</span> to configure DDNS.</span>
<div class="itemgroup info">
<div id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-055FF9BD-E1DB-4C04-B9D0-8BC99CB511A3" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__UL_PQX_3Y1_MGB" class="ul">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-5318321A-C4C5-43BA-BC2E-CDA2ABC5BE7E" class="li">
<p class="p">See <a class="xref" title="For a device added via Hik-Connect Domain or Scaning QR code, if DDNS is enabled, the device&#039;s streams will be accessed via IP address in priority. In this case, you can remotely configure device and the speed of streaming will be faster than that of streaming via Hik-Connect service." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-66863045-8830-4B2B-A65B-11740CDD8CB6.html#GUID-66863045-8830-4B2B-A65B-11740CDD8CB6" target="_blank" rel="noopener">Set DDNS</a> for details.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-99D4E2B4-E17E-4B98-8D8A-C224E4571593" class="li">
<p class="p">After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported and the streaming speed will be faster than streaming via <span class="ph">Hik-Connect</span> service.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-586EEF5A-AFD0-4E98-A6DC-7EEF56AE4975" class="li">
<p class="p">If you skip this step, the device will be accessed via <span class="ph">Hik-Connect</span> service.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-44B7B5EE-BA44-41DE-8243-0B61103A7A4E" class="li step stepexpand"><span class="ph cmd">Tap <span class="ph uicontrol">Finish</span>.</span></li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-5BB8C7D3-9B2D-4871-B59C-E6369A45FFF4" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">Delete the device.</span>
<ul id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__CHOICES_VT4_45F_QGB" class="ul choices">
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-1E75C605-DA7C-4F1F-80F1-99AB1C803609" class="li choice">
<p class="p">On the device list, if the list is in list mode, swipe the device name to the left and tap <span class="ph menucascade"><span class="ph uicontrol"><img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_AXG_P5F_QGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F976B496-D65F-4B80-8378-2329FC54073E-high.png" width="" height="20px" /></span> &gt; <span class="ph uicontrol">Delete Device</span></span>.</p>
</li>
<li id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__GUID-4079D00F-64EE-4760-A1E4-02FA3968F29C" class="li choice">
<p class="p">On the device list, if the list is in thumbnail mode, tap the device name or tap <img decoding="async" id="GUID-E7B07E11-9A53-42CF-96AA-DE69FAC22D66__IMAGE_VCJ_TMQ_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-5FE2A335-30FF-4801-9372-81E58FD3EC1D-high.png" width="" height="20px" />, and then tap <span class="ph uicontrol">Delete Device</span>.</p>
</li>
</ul>
</li>
</ol>
<h1 class="title topictitle1">Add a Device by <span class="ph">Hik-Connect</span> Domain</h1>
<p class="shortdesc">For devices which support <span class="ph">Hik-Connect</span> service (a cloud service<span class="ph"> provided by Hikvision</span>), you can add them manually by <span class="ph">Hik-Connect</span> domain.</p>
<div id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-61E98627-5367-4B4D-8A68-95B145071754" class="section prereq p">
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__UL_RFJ_J1B_MGB" class="ul">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-9765BAB2-A6A9-4977-8CD8-FF4CF1B920A0" class="li">
<p class="p">Make sure the device is powered on.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-3AC3E06B-FAA7-4AC4-B2A9-370B4454691D" class="li">
<p class="p">If adding access control device, you should activate the device and set the device network information via other clients (e.g., <span class="ph">iVMS-4200</span> client software) before adding it to this client.</p>
</li>
</ul>
</div>
<ol id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-8558FF7E-D5E4-411E-AFC9-9D44EDD90237" class="ol steps">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-B84470E8-7433-471F-9801-06828A6941B6" class="li step stepexpand"><span class="ph cmd">On the device list page, tap <span class="ph menucascade"><span class="ph uicontrol"><img decoding="async" id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__IMAGE_XP5_MR1_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-71A3619A-C7E8-4FD4-ABE5-22A120911E9E-high.png" width="" height="20px" /></span> &gt; <span class="ph uicontrol">Manual Adding</span></span> to enter the Add Device page.</span></li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-410D301D-C9A6-4E78-AF2A-DE5424777F1B" class="li step stepexpand"><span class="ph cmd">Select <span class="ph uicontrol">Hik-Connect Domain</span> as the adding type.</span></li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-C078C773-F9E1-46B5-8D44-4D170A68C383" class="li step stepexpand"><span class="ph cmd">Enter the device serial No. manually.</span>
<div class="itemgroup info">
<div id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-3C6EFD4D-FBDC-4F6F-9BE9-2E80994A7CAD" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__UL_G2H_Z1B_MGB" class="ul">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-28DC978F-FA66-4FB5-8ED0-8EB1371DC070" class="li">
<p class="p">By default, the device serial No. is on the device label.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-54547B99-A903-45B7-A2F3-07D52A73970B" class="li">
<p class="p">For the video intercom devices, when entering the serial No. of the indoor station, the corresponding door station will also be added to the Mobile Client automatically.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-B7D5EC4D-DCDF-4E16-98F2-BEEB2B6CFD39" class="li">
<p class="p">An indoor station can be linked to multiple door stations.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-D48DE3DE-36A7-442F-852F-B86781E8E448" class="li step stepexpand"><span class="ph cmd">Tap <img decoding="async" id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__IMAGE_OFW_4J1_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-B1EBF41B-7D4F-4519-93B3-0BCD7308598B-high.png" width="" height="20px" /> to search the device.</span>
<div class="itemgroup info">
<div id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-6D5AE560-A19E-4204-A252-A7EBAD5632E5" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__UL_X4Y_3BB_MGB" class="ul">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-7036EC44-0E80-49C8-8607-790EC04EC32B" class="li">
<p class="p">If the device has been added to another account, you should unbind the device from the account first. See <a class="xref" title="When adding a device by scanning QR code or Hik-Connect domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F99ECC1B-E529-416A-9093-46A33500D60C.html#GUID-F99ECC1B-E529-416A-9093-46A33500D60C" target="_blank" rel="noopener">Unbind Device from Its Original Account</a> for details.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-3724E81D-1F0F-4F19-B429-4E00BA536773" class="li">
<p class="p">If the device is offline, you should connect a network for the device. For details, see <a class="xref" title="When adding a device to the Mobile Client, if the device is offline, you should connect the device to a network first. The Mobile Client provides the following four methods for connecting offline devices to networks." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F3EF1CAF-7B7E-44F9-9810-2B881E5A8464.html#GUID-F3EF1CAF-7B7E-44F9-9810-2B881E5A8464" target="_blank" rel="noopener">Connect Offline Device to Network</a> for details.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-EE3BBBC5-B289-4C0C-9674-547AF910F3EE" class="li">
<p class="p">If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see <a class="xref" title="When adding a device, if the device is not activated, a window will pop up to ask you to activate the device." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-DB87B433-C674-4933-B036-F0F47251373B.html#GUID-DB87B433-C674-4933-B036-F0F47251373B" target="_blank" rel="noopener">Activate an Inactive Device</a> for details.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-BBF6DF45-A6E9-4BCF-848E-75FC971B459E" class="li">
<p class="p">If <span class="ph">Hik-Connect</span> service is disabled for the device, you should enable the function (excluding the access control device). For details, see <a class="xref" title="When adding a device via Hik-Connect domain or scanning QR code, if the Hik-Connect service is not enabled for the device, the Enable Hik-Connect Service window will pop up to remind you to enable the service first." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-67EE05A8-383A-498A-8D39-697149BCAA71.html#GUID-67EE05A8-383A-498A-8D39-697149BCAA71" target="_blank" rel="noopener">Enable Hik-Connect Service When Adding Device on Mobile Client</a> for details.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-1DBB4CE9-2775-4DBA-9E00-8CE9EF57123C" class="li step stepexpand"><span class="ph cmd">Tap <span class="ph uicontrol">Add</span> on the Result page.</span></li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-5D1B30EA-DC23-4D76-BAED-2D738379CAE5" class="li step stepexpand"><span class="ph cmd">Enter the device verification code.</span>
<div class="itemgroup stepresult">
<p class="p">The device will be added successfully.</p>
<div id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-26BB4DA8-88D2-42DA-979A-4B7897CFB2E4" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__UL_VK5_QW1_MGB" class="ul">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-E8F69D53-4B19-49BE-AEBA-838537B6586C" class="li">
<p class="p">The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling <span class="ph">Hik-Connect</span> service.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-7ECB8934-A7DD-41A2-A70F-050AB4086F64" class="li">
<p class="p">For details about enabling <span class="ph">Hik-Connect</span> service, see <a class="xref" title="Hik-Connect is a cloud service provided by Hikvision. When adding a device via Hik-Connect Domain or scanning QR code, the service should be enabled. You can enable the service via the Mobile Client, the device web page, or iVMS-4200 client software. This section introduces how to enable the service via the former two methods." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-34347763-9F7A-465C-A0F4-835A49F622D4.html#GUID-34347763-9F7A-465C-A0F4-835A49F622D4" target="_blank" rel="noopener">Enable Hik-Connect Service for Device</a>.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-37D2ECB8-AA51-4E4E-AD87-237E01CB45BB" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">Tap <span class="ph uicontrol">Configure DDNS</span> to configure DDNS.</span>
<div class="itemgroup info">
<div id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-055FF9BD-E1DB-4C04-B9D0-8BC99CB511A3" class="note note">
<p><span class="notetitle">Note:</span></p>
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__UL_PQX_3Y1_MGB" class="ul">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-5318321A-C4C5-43BA-BC2E-CDA2ABC5BE7E" class="li">
<p class="p">See <a class="xref" title="For a device added via Hik-Connect Domain or Scaning QR code, if DDNS is enabled, the device&#039;s streams will be accessed via IP address in priority. In this case, you can remotely configure device and the speed of streaming will be faster than that of streaming via Hik-Connect service." href="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-66863045-8830-4B2B-A65B-11740CDD8CB6.html#GUID-66863045-8830-4B2B-A65B-11740CDD8CB6" target="_blank" rel="noopener">Set DDNS</a> for details.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-99D4E2B4-E17E-4B98-8D8A-C224E4571593" class="li">
<p class="p">After DDNS being enabled, the device will be accessed via IP address in priority, so that remote configuration of the device will be supported, and the streaming speed will be faster than streaming via <span class="ph">Hik-Connect</span> service.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-586EEF5A-AFD0-4E98-A6DC-7EEF56AE4975" class="li">
<p class="p">If you skip this step, the device will be accessed via <span class="ph">Hik-Connect</span> service.</p>
</li>
</ul>
</div>
</div>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-29ED173B-2E3F-4BAF-AE0A-F464CD3B9741" class="li step stepexpand"><span class="ph cmd">Tap <span class="ph uicontrol">Finish</span>.</span></li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-5B9DDDA3-E688-4DE3-9394-296DBD3B283C" class="li step stepexpand"><strong>Optional: </strong><span class="ph cmd">Delete the device.</span>
<ul id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__CHOICES_VT4_45F_QGB" class="ul choices">
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-484C62A4-AA24-468F-88E7-E366D2BE90CB" class="li choice">
<p class="p">On the device list, if the list is in list mode, swipe the device name to the left and tap <span class="ph menucascade"><span class="ph uicontrol"><img decoding="async" id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__IMAGE_AXG_P5F_QGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-F976B496-D65F-4B80-8378-2329FC54073E-high.png" width="" height="20px" /></span> &gt; <span class="ph uicontrol">Delete Device</span></span>.</p>
</li>
<li id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__GUID-75366AE0-E873-4F78-9D35-583C7CEF06A5" class="li choice">
<p class="p">On the device list, if the list is in thumbnail mode, tap the device name or tap <img decoding="async" id="GUID-A708C1FF-0756-4D2A-8883-9E2EBC972F49__IMAGE_VCJ_TMQ_MGB" class="image icon" src="https://www.hik-connect.com/views/terms/newHelp/helpIos/GUID-5FE2A335-30FF-4801-9372-81E58FD3EC1D-high.png" width="" height="20px" />, and then tap <span class="ph uicontrol">Delete Device</span>.</p>
</li>
</ul>
</li>
</ol>
<figure id="attachment_3829" aria-describedby="caption-attachment-3829" style="width: 650px" class="wp-caption alignnone"><img loading="lazy" decoding="async" class="size-large wp-image-3829" src="https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-650x366.jpg" alt="Hik-Connect Hikvision Unbind Device from Its Original Account" width="650" height="366" srcset="https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-650x366.jpg 650w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-400x225.jpg 400w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-250x141.jpg 250w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-768x432.jpg 768w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-150x84.jpg 150w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account-800x450.jpg 800w, https://www.nvripc.com/wp-content/uploads/2023/04/Hik-Connect-Hikvision-Unbind-Device-from-Its-Original-Account.jpg 960w" sizes="auto, (max-width: 650px) 100vw, 650px" /><figcaption id="caption-attachment-3829" class="wp-caption-text">Hik-Connect Hikvision Unbind Device from Its Original Account</figcaption></figure>
<p>Video</p>
<p><iframe loading="lazy" title="Hikvision DVR, NVR &amp; IP Cameras Unbind Device added from another hikconnect account" width="1320" height="743" src="https://www.youtube.com/embed/_2eCLDK47yE?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hik-connect-hikvision-unbind-device-from-its-original-account/">Hik-Connect Hikvision Unbind Device from Its Original Account</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>ClareVision NVR and Camera General Guides</title>
		<link>https://www.nvripc.com/clarevision-nvr-and-camera-general-guides/</link>
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		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Sat, 18 Mar 2023 14:56:49 +0000</pubDate>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3811</guid>

					<description><![CDATA[<p>ClareVision NVR and Camera General Guides Getting Started with ClareVision &#8211; NVR and Camera Setup The following guide gives you the basics on getting started with ClareVision NVRs and Camera setup. Overview The following article provide the following information: The basic functions of an NVR The basic functions of an IP camera Best practices for [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/clarevision-nvr-and-camera-general-guides/">ClareVision NVR and Camera General Guides</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>ClareVision NVR and Camera General Guides</p>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Getting Started with ClareVision &#8211; NVR and Camera Setup</span></h1>
<h2>The following guide gives you the basics on getting started with ClareVision NVRs and Camera setup.</h2>
<h3>Overview</h3>
<p>The following article provide the following information:</p>
<ul>
<li>The basic functions of an NVR</li>
<li>The basic functions of an IP camera</li>
<li>Best practices for setting up an NVR</li>
</ul>
<h4>NVR&#8217;s</h4>
<p>The NVR provides two basic functions: it network attaches the cameras and provides storage. In fact, the NVR does very little else.</p>
<ul>
<li>Network services: the NVR provides a central place to access IP cameras. You can attach IP cameras directly to the ports of the NVR or leave the cameras on the LAN. The NVR can be configured attach to those cameras for purposes of centralized access and recording .Centralized access can be viewing on the web console or providing access to integrated solutions such as the ClareOne Panel or a home automation system such as Control4</li>
<li>Recording services: the NVR also provides recording services. You may record full time video or motion events, smart events, alarm events or any combination.</li>
</ul>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>The NVR does NOT create events. The camera creates all events and the NVR simply records them. Why are the settings in the NVR for motion events, smart events and alarm events? Convenience. The NVR is simply configuring the camera so you do not have to log into each camera to configure an event. Check it out: configure an event in the NVR and log into the camera. You will see the exact settings you configured in the NVR in the camera settings web console.</p>
<p>ClareVision NVR and Camera General Guides</p>
<blockquote><p>Read Next : <a href="https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/">Hikvision Hik-Connect complete setup guide</a></p></blockquote>
</div>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<p>Tip:</p>
<p>Since many ClareVision cameras come with SD cards installed, when should I use an NVR?</p>
<ul>
<li>Full time recording: the SD Cards are not useful for full time recording. A 4MP camera will overwrite in less than one day on full time record</li>
<li>Storing multiple event types: the camera will store motion OR smart events OR alarm events. Use the NVR if you need multiple event types stored</li>
<li>Camera count: if you are getting above 2 to 3 cameras, it is probably time for an NVR. Centralized access and storage flexibility will be very useful in those use cases.</li>
</ul>
</div>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>A word about ports on the NVR. Ports and channels often get used interchangeably. For Clare Controls, an NVR port is a PoE port on the back of the NVR. Each port is a &#8220;physical channel&#8221;. For example, an eight channel NVR has 8 physical channels or ports. A virtual channel is a channel that is connected to the NVR via the LAN port, not a PoE port. Therefore, a channel is a connection between the NVR and a camera whether physically on a port or virtually via the LAN. The following table details the channel count by model number for ClareVision NVR&#8217;s:</p>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td>Model</td>
<td>Physical Channels</td>
<td>Virtual Channels</td>
<td>Total Channels</td>
</tr>
<tr>
<td>CLR-V200-4PNVR1</td>
<td>4</td>
<td>5</td>
<td>9</td>
</tr>
<tr>
<td>CLR-V200-8PNVR2</td>
<td>8</td>
<td>8</td>
<td>16</td>
</tr>
<tr>
<td>CLR-V200-16PNVR4</td>
<td>16</td>
<td>9</td>
<td>25</td>
</tr>
</tbody>
</table>
</div>
<p>&nbsp;</p>
</div>
<h4>IP Cameras</h4>
<p>The IP camera is where almost everything interesting happens. The IP camera collects, analyzes and forwards video streams and snapshots to one or more clients. The camera can provide service to a mobile app, the NVR and an integrated control system simultaneously. It also provides multiple streams of video in different resolutions and frame rates so the client device can select the stream it can process. The following provides a high level reference highlighting the differences between the Value Series and Performance Series ClareVision IP cameras:</p>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td><strong>Feature</strong></td>
<td><strong>Value Series</strong></td>
<td><strong>Performance Series</strong></td>
</tr>
<tr>
<td>Motion</td>
<td>✔️</td>
<td>✔️</td>
</tr>
<tr>
<td>Advanced Motion</td>
<td></td>
<td>✔️</td>
</tr>
<tr>
<td>Smart Events</td>
<td></td>
<td>✔️</td>
</tr>
<tr>
<td>Streams</td>
<td>2</td>
<td>3</td>
</tr>
<tr>
<td>Starlight</td>
<td></td>
<td>✔️</td>
</tr>
<tr>
<td>Available Varifocal</td>
<td></td>
<td>✔️</td>
</tr>
<tr>
<td>Fixed Lens</td>
<td>3.6mm</td>
<td>2.8mm</td>
</tr>
<tr>
<td>Color at Night</td>
<td></td>
<td>Coming Soon</td>
</tr>
</tbody>
</table>
</div>
<p>In summary, the camera is where everything interesting happens. The NVR simply provides convenient access and storage.</p>
<p>Next, let&#8217;s set up an NVR with ClareVision and ONVIF cameras&#8230;</p>
<h3>Setup a ClareVision NVR and IP Cameras</h3>
<h4>What You Need</h4>
<p>Learning by doing is far better than reading articles and watching videos. Before you proceed, you will need the following:</p>
<ul>
<li>ClareVision IP camera: we will use a Performance series camera in our exercises.</li>
<li>ClareVision NVR</li>
<li>A computer with internet access</li>
<li>A mobile phone with ClareVision installed. (Do not install ClareVision Plus &#8211; that is our legacy app)</li>
<li>A wired connection to your LAN</li>
<li>An 8 port PoE switch (you will not leave this at the job site)</li>
</ul>
<h4>Step One: Install the NVR on Your LAN</h4>
<p>The following image shows the connection scheme for an ethernet switch connected to an NVR and camera.</p>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<p>Tip:</p>
<p>If you are using an ethernet switch or router with a built in switch, the switch port will have LED&#8217;s indicating connection status. One of the LED&#8217;s will be the link light. The link light indicates whether data is being transmitted to the NVR. The link light will often flash.</p>
</div>
<p>If your link light is flashing on the ethernet switch you are passing data to the NVR. Success!</p>
<h4>Step Two: Find the NVR on Your LAN</h4>
<p>All ClareVision NVR&#8217;s ship with DHCP turned on. DHCP simply means the router will assign an IP address to the camera when it boots up using the LAN IP address scheme. Example:</p>
<ul>
<li>Router IP Address: 192.168.1.1 (typical)</li>
<li>IP address range that may be available: 192.168.1.2 through 192.168.1.255</li>
<li>Router will assign an address like this: 192.168.1.x, where x can be any number between 2 and 255.</li>
</ul>
<p>How do you find your NVR so you can login and configure? Download the IP search tool <a href="https://www.clarecontrols.com/helpcenter/ip-search-tool-for-clarevision-cameras" rel="noopener" target="_blank">here</a>.</p>
<p>Install and Launch IP Search and select &#8220;Search&#8221;</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-01-10-31-99-PM.png" /></p>
<p>All IP cameras and NVR&#8217;s regardless of their IP address will appear in the results window. The model numbers will appear as well so you know which one is an NVR.</p>
<p>Next launch a web browser (Chrome or Edge) and enter the IP address of the camera you just installed.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-09-13-52-12-PM.png" /></p>
<p>The default USERID is: admin (not case sensitive)</p>
<p>The default password is the first six characters of the UUID. The UUID can be found on the NVR label or the quick start guide.</p>
<h4>Step Three: Download the Plugin</h4>
<p>The NVR&#8217;s and cameras support Chromium browsers. We test on Microsoft Edge and Google Chrome. The plugin dramatically improves video performance vs. browsers without a plugin.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>The plugin for the NVR is different than the camera plugin.</p>
<p>NVR plugin: LsNXVRPlugin.EXE</p>
<p>Camera plugin: LSIPCPlugin.EXE</p>
<p>The plugins can be downloaded directly from the web interface of any camera or NVR</p>
</div>
<p>See the upper right corners of the NVR web user interface</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-09-35-22-92-PM.png" /></p>
<h4>Step Four: Update the NVR to the Latest Firmware Release</h4>
<p>Clare Controls releases NVR firmware with new features about once every four months. Chances are, your NVR will need to be updated when you take out of the box. There are two ways to update the NVR firmware.</p>
<p>You can go to the NVR firmware database is located <a href="https://www.clarecontrols.com/clarevision-firmware" rel="noopener" target="_blank">here</a> and download the firmware file. You then select manual upgrade by selecting the Configuration tab, Maintenance/Manual Upgrade</p>
<p>OR</p>
<p>Log into the NVR and go to the Configuration tab and click on Maintenance/Online Upgrade to review the firmware version.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-09-17-18-90-PM.png" /></p>
<p>Click on &#8220;Check&#8221;. The NVR will go to our OTA servers and check for an upgrade. If one is available you will be prompted to accept the upgrade. You should always accept.</p>
<p>&nbsp;</p>
<p><strong>Go <a href="https://www.clarecontrols.com/helpcenter/how-to-quickly-update-firmware-on-clarevision-cameras" target="_blank" rel="noopener">HERE</a> for a guide to quickly updating the firmware on your cameras</strong></p>
<p>&nbsp;</p>
<p>Next, we will add cameras to the NVR. We will break this down into three steps:</p>
<ol>
<li>Adding ClareVision cameras to the NVR by attaching to the NVR physical channels</li>
<li>Adding ClareVision cameras to the NVR by attaching them to the NVR virtual channels on the LAN</li>
<li>Adding ONVIF cameras to the NVR (Luma, ClareVision Plus/Legacy, Hikvision etc)</li>
</ol>
<h4>Step Five: Add ClareVision Cameras to the PoE Ports</h4>
<p>Attach the camera to the NVR physical PoE port. This connection must be direct and cannot be routed through an ethernet switch on the way to the PoE port. Once connected, wait until the two LED&#8217;s on the NVR are illuminated.</p>
<p>The green LED is the PoE power indicator. If it is lit, the NVR is supplying power to the camera. The amber LED is the link light. When this is flashing, the NVR is communicating with the camera.</p>
<p>Now simply wait a couple of minutes&#8230;..</p>
<p>Go to the Live View tab and click on the left side of the icon next to the channel number to which you connected the camera. A small green indicator will light up just to the left of the &#8220;C&#8221; in the word channel. The camera video should show up in the appropriate tile. In the example below, the camera is connected to physical channel one and shows up in tile number one on the Live View Screen.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-09-45-28-00-PM.png" /></p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>What just happened?</p>
<p>The NVR powered the camera and the camera booted up. Upon boot-up the NVR discovered the Clare Camera, added it to the channel list based on the port number to which it was attached, the NVR assigned the camera a static IP address based on the NVR&#8217;s private IP subnet and changed the camera UserID and password to match the NVR admin UserID and password. That is Plug-n-Play.</p>
</div>
<p>You can continue adding cameras to the physical channels of the NVR and all will behave as noted above.</p>
<h4>Step Six: Add ClareVision Cameras to the Virtual Channels (on the LAN)</h4>
<p>Let&#8217;s assume you had no way to physically route a wire back to the NVR, but wanted the camera on the NVR. No problem &#8211; you are now going to add the camera to a &#8216;virtual channel&#8217; on the NVR.</p>
<p>To do so, go to the Configuration tab, Channel/Camera.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-00-19-13-PM.png" /></p>
<p>This NVR is the CLR-V200-8PNVR2, 8 channel NVR. Notice it has 10 cameras on it. To discover new cameras, click on the &#8220;Add&#8221; button.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-02-02-75-PM.png" /></p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>What just happened?</p>
<p>Based on the selection in the dropdown box in the upper right corner, the NVR just scanned all physical ports and the LAN for any ClareVision (private) and ONVIF cameras. It found two that were not on the NVR prior to the scan.</p>
</div>
<p>If a camera shows up as private and you click in the white box on the left side of the row, and click &#8220;Add&#8221;. The camera will be added exactly the same way it would have been added had it been on a PoE port &#8211; Plug-n-Play.</p>
<p><em><strong>That is really all there is to adding ClareVision cameras to a ClareVision NVR.</strong></em></p>
<h4><strong>Step Seven: Adding ONVIF cameras to a ClareVision NVR.</strong></h4>
<p>Let&#8217;s assume the ONVIF camera is on the general LAN like in step six above. Follow the exact same procedure as in step six, plus the following:</p>
<p>In the channel screen below, click on the edit link in for the ONVIF camera you just added</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-00-19-13-PM.png" /></p>
<p>The following screen will pop up:</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=466&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png" sizes="(max-width: 466px) 100vw, 466px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=233&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 233w, https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=466&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 466w, https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=699&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 699w, https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=932&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 932w, https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=1165&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 1165w, https://www.clarecontrols.com/hs-fs/hubfs/image-png-Oct-05-2021-10-11-24-11-PM.png?width=1398&amp;name=image-png-Oct-05-2021-10-11-24-11-PM.png 1398w" width="466" /></p>
<p>Enter the ONVIF UserID and Password for the discovered camera, click &#8220;OK&#8221;.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>ONVIF must be enabled in the camera being attached to the ClareVision NVR. The NVR uses WS-Discovery to find ONVIF cameras. If ONVIF is not enabled the NVR will not discover the camera. Several Hikvision models require and ONVIF user to be enabled to allow connection to the camera via ONVIF. Consult your installation manual for the camera you are trying to attach to the ClareVision NVR if it does not discover for additional details.</p>
</div>
<p>&nbsp;</p>
<p>This <a href="https://www.clarecontrols.com/helpcenter/how-to-add-onvif-cameras-to-a-physical-port-on-a-clarevision-nvr" rel="noopener" target="_blank">ARTICLE</a> details adding an ONVIF camera to a PoE port on the NVR. The process is slightly different than detailed above.</p>
<h4>Step Eight: Aligning Connections to Channels on Your NVR</h4>
<p>The NVR will assign channels based on either the physical connection (PoE port 1, 2 etc) or based on the order in which they were attached for virtual channels. The first camera added to the NVR on the general LAN will be assigned to channel 9, the second to channel 10 etc.</p>
<p>Let&#8217;s say you had 10 cameras, but only ONE on a physical channel / PoE port. The Live View screen would show a camera in tile 4 since that is where it was attached. The next 8 cameras would automatically be assigned to ports 9 through 16.</p>
<p>Two problems &#8211; what about the 10th camera and the NVR Live View Screen would be very awkward showing one camera on tile 4 and 8 cameras on tile 9-16.</p>
<p><strong>This where PoE bonding configuration becomes very handy.</strong></p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-41-58-65-PM.png" /></p>
<p>PoE bonding allows you to decouple the logical connection between a physical channel and a channel number. In the example above, all channels besides channel 4 are unbonded from the physical ports. This makes 7 of the first nine channels available for virtual channel assignments.</p>
<p>Two problems just got solved:</p>
<ol>
<li>We now have enough channels for the 9th camera located on the LAN</li>
<li>The channel assignments are now 1-10 making the NVR preview interface very organized.</li>
</ol>
<p>It was the un-bonding process that allowed the channel list to appear as orderly as it did in the above example.</p>
<div class="hs-callout-type-caution" data-hs-callout-type="caution">
<p>Caution:</p>
<p>The channel list is very important to get organized up front before you start configuring cameras and recording schedules. Get your list sequential and in the order in which you want channels to appear in the Live View screen before you do anything else. You can see in the edit screen shown above the channel number is configurable. Do all of this organization before you start setting up recording, integrating to ClareOne, Control4 or setting up the mobile app.</p>
</div>
<p>If you get the channel list twisted up and want to start over, you can default the camera list alone by going to the Configuration tab Maintenance/Default</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-49-44-59-PM.png" /></p>
<p>Click on the &#8220;Camera&#8221; button and the channel list will be wiped. You can start over.</p>
<h4>Step Nine: Setting up Events on Your Cameras</h4>
<p>Now that your cameras are solidly on the NVR, it is time to set up motion and smart events for all of your cameras. The good news is you can do all of that from the NVR interface.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>Remember, the NVR does not analyze video or create events, the cameras do that. When you access the NVR menu to configure an event such as motion, you are really just using the NVR to configure the camera.</p>
<p>The only thing you configure on the NVR that is actually an NVR setting is the recording schedule.</p>
</div>
<p>Go to the Configure tab and select System/Motion Event or System/Smart Event. In the following example, System/Motion Event was selected</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-10-58-00-59-PM.png" /></p>
<p>This configuration screen is extremely similar to the native camera configuration screen. If you make changes here to the motion grid layout for example and log into the camera, you will see the changes you made from the NVR web UI.</p>
<div class="hs-callout-type-warning" data-hs-callout-type="warning">
<p>Warning:</p>
<p>You must have the Channel Recording option selected AND the event enabled for the camera channel to record and send push notifications. The Channel Recording box is selected by default from the factory. Do not deselect it.</p>
</div>
<p>The drop down menus for channel selection are smart and will only show you the channels that have cameras that support that event type.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-02-08-71-PM.png" /></p>
<p>As an example, although this NVR has 10 cameras on it, only 5 support smart events.</p>
<p>See this <a href="https://www.clarecontrols.com/helpcenter/how-to-set-up-motion-events-in-a-clarevision-camera" rel="noopener" target="_blank">article</a> for motion detection setup.</p>
<p>See this <a href="https://www.clarecontrols.com/helpcenter/how-to-configure-smart-events-like-humanoid-detection" rel="noopener" target="_blank">article</a> for smart event setup.</p>
<p>Although those articles are written referencing the camera web user interface, they are extremely similar on the NVR.</p>
<p><strong>The recommendations related to Event Arming vs. Record Schedule apply to the NVR setup as well.</strong></p>
<div class="hs-callout-type-caution" data-hs-callout-type="caution">
<p>Caution:</p>
<p>It is easy to get confused by the multiple calendars that are in a camera or NVR. The event arming schedule shown above is the primary calendar you need to manage.</p>
<p>If your installation requires events to be disabled during certain hours of the day or days of the week ALWAYS do the following:</p>
<p>1. Use the event arming schedule to control when the event will be analyzed and propagated</p>
<p>2. Leave the record schedule on 7&#215;24 record. DO NOT try to match the two calendars &#8211; use the event arm schedule to control when events happen NOT the record schedule.</p>
</div>
<p>Let&#8217;s move on to recording!</p>
<h4>Step Ten: Setting up Recording on Your NVR</h4>
<p>The primary difference, other than capacity, between camera based recording and NVR based recording is the NVR can record all event types and full time record simultaneously while the camera can only record one event type to the SD card.</p>
<p>Recording schedules are setup under the Configuration Tab Storage/Recording Schedule.</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-09-13-29-PM.png" /></p>
<p>You can record any one or all of: normal (full time), motion, alarm, motion and alarm and smart events (intelligent).</p>
<div class="hs-callout-type-caution" data-hs-callout-type="caution">
<p>Warning:</p>
<p>You must check the enable box for any recording to happen on the selected channel.</p>
</div>
<p>&nbsp;</p>
<p>At the risk of being completely redundant, if you are arming an event such as motion or smart events you should set the recording to 7&#215;24 and use the event arming schedule to control when the camera will propagate that event type. Doing so will ensure the user will always have an event to look at in the event log of the mobile app when a push notification is sent.</p>
<p>To change a recording parameter, just click on a line and the following will pop up:</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-13-36-84-PM.png" /></p>
<p>Lastly, &#8220;More Settings&#8221; is where you will find pre-record and post-record settings.</p>
<h4>Step Eleven: Directly Accessing Your Cameras that are on the Physical Channels</h4>
<p>The cameras that are on the physical channels will not show up on an IP scan and are not accessible on the general LAN.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>The four channel NVR does expose the cameras on an IP Search scan, but are not accessible from a browser interface on the general LAN. The 8 and 16 channel NVR&#8217;s do not expose the physical ports at all.</p>
</div>
<p>Enter the Virtual Host. You can access any camera, whether on the Virtual Channel or a Physical Channel (PoE Port) using the Virtual Host.</p>
<p>Go to the Configuration tab, Channel/Camera:</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-20-50-38-PM.png" /></p>
<p>Click on the IP address in the right column and you will be taken to a login screen for that camera:</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-22-06-61-PM.png" /></p>
<p>Notice the IP address is really the NVR with a port number. From this screen you can log into the camera, check settings, configure local record and manage firmware updates. You are accessing the camera directly.</p>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<p>Tip:</p>
<p>When integrating ClareVision cameras to control systems such as Control4, use the ClareVision Camera driver, not the NVR driver. The IP address you use is the NVR IP address with the associated port number as shown above. When you integrate that way, you are using the NVR to proxy access to the camera, but using an ONVIF driver to access video streams, snapshots, motion events and smart events. You can create push notifications and/or rules in the Control4 automation system based on events in the camera when you integrate in this fashion. (Events are not available in the NVR driver)</p>
</div>
<p>Use the NVR UserID and password, and we are in!</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-05-2021-11-27-34-88-PM.png" /></p>
<h4>Step 12: Adding the NVR to the ClareVision Mobile App</h4>
<p>Now that you have set up your NVR, it is time to add it to the ClareVision app. It is quite simple.</p>
<p>Launch the ClareVision App</p>
<p><img decoding="async" class="hs-image-align-center" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=293&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png" sizes="(max-width: 293px) 100vw, 293px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=147&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 147w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=293&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 293w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=440&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 440w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=586&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 586w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=733&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 733w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.14%20PM.png?width=879&amp;name=Screenshot%202021-10-05%20at%203.36.14%20PM.png 879w" alt="Screenshot 2021-10-05 at 3.36.14 PM" width="293" /></p>
<p>Tap the &#8216;Plus&#8217; sign and you will be presented the following options:</p>
<p><img decoding="async" class="hs-image-align-center" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=292&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png" sizes="(max-width: 292px) 100vw, 292px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=146&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 146w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=292&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 292w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=438&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 438w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=584&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 584w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=730&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 730w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.32.35%20PM.png?width=876&amp;name=Screenshot%202021-10-05%20at%207.32.35%20PM.png 876w" alt="Screenshot 2021-10-05 at 7.32.35 PM" width="292" />Selecting NVR will cause the app to bring up a different user interface than it does for an individual camera</p>
<p>&nbsp;</p>
<p>Tap the NVR Icon and you will be presented with the three options shown below.</p>
<p><img decoding="async" class="hs-image-align-center" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=289&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png" sizes="(max-width: 289px) 100vw, 289px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=145&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 145w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=289&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 289w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=434&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 434w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=578&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 578w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=723&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 723w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.36.53%20PM.png?width=867&amp;name=Screenshot%202021-10-05%20at%203.36.53%20PM.png 867w" alt="Screenshot 2021-10-05 at 3.36.53 PM" width="289" /></p>
<p>If you tap device is on the network, the app will scan the LAN for any ClareVision cameras or NVR&#8217;s and present them in the following screen. Device is on a remote network provides you with the option of scanning a QR code for a camera on a remote network. The system will locate it anywhere in the world and provide you with a login screen to add the remote camera or NVR.</p>
<p>&nbsp;</p>
<p>In our example, we tapped on &#8220;Device is on the local network&#8221; and two devices were found.</p>
<p><img decoding="async" class="hs-image-align-center" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=275&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png" sizes="(max-width: 275px) 100vw, 275px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=138&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 138w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=275&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 275w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=413&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 413w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=550&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 550w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=688&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 688w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.37.21%20PM.png?width=825&amp;name=Screenshot%202021-10-05%20at%203.37.21%20PM.png 825w" alt="Screenshot 2021-10-05 at 3.37.21 PM" width="275" /></p>
<p>Tapping on a device brings you to a login screen where you may enter the credentials</p>
<p><img decoding="async" class="hs-image-align-center" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=273&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png" sizes="(max-width: 273px) 100vw, 273px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=137&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 137w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=273&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 273w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=410&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 410w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=546&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 546w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=683&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 683w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%203.38.03%20PM.png?width=819&amp;name=Screenshot%202021-10-05%20at%203.38.03%20PM.png 819w" alt="Screenshot 2021-10-05 at 3.38.03 PM" width="273" /></p>
<p><strong><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=265&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png" sizes="(max-width: 265px) 100vw, 265px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=133&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 133w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=265&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 265w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=398&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 398w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=530&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 530w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=663&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 663w, https://www.clarecontrols.com/hs-fs/hubfs/Screenshot%202021-10-05%20at%207.38.40%20PM.png?width=795&amp;name=Screenshot%202021-10-05%20at%207.38.40%20PM.png 795w" alt="Screenshot 2021-10-05 at 7.38.40 PM" width="265" /></strong></p>
<p><strong>And DONE!</strong></p>
<p><strong> </strong></p>
<p>You just successfully installed, configured and enabled a ClareVision NVR with ClareVision cameras on and off the physical ports as well as adding an ONVIF camera. We then connected the NVR to the ClareVision mobile app. Push notifications and events as configured will automatically propagate to your customer&#8217;s mobile device!</p>
<h4>Closing:</h4>
<p>This was not an attempt to explain in great detail every option/setting/configuration in the NVR. Rather this article was intended to give you a simple step by step guide to setting up and NVR with cameras in multiple configurations from multiple manufacturers. If you follow the steps in the order detailed you will win more than you lose.</p>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">How to add ONVIF Cameras to a Physical Port on a ClareVision NVR</span></h1>
<h2>This article will walk you through the details on adding an ONVIF camera to a physical port/channel on a ClareVision NVR</h2>
<h3>Overview</h3>
<p>This article will provide you with the information needed to add an ONVIF camera to a ClareVision NVR.</p>
<p>ClareVision NVR&#8217;s are ONVIF S/T compliant as a client whereas the cameras are ONVIF S/T compliant as devices. ONVIF compliance implies ClareVision NVR&#8217;s will enable discovery, receive and record streams, snapshots and motion events from ONVIF compliant devices.</p>
<h3>Background on Discovery and Attachment</h3>
<p>ONVIF uses a multicast method called WS-DISCOVERY. In essence the NVR sends out a multicast message to the network. All ONVIF devices listen for that multicast message to respond with information required to address the camera on the network. Remember, multicast discovery DOES NOT USE the IP address of the device it uses a multicast IP address. Here are a few things WS-DISCOVERY does not do:</p>
<ul>
<li>It does not modify or change the IP address of the discovered device</li>
<li>It does not modify or change the UserID of the discovered device</li>
<li>It does not modify or change the password of the discovered device.</li>
</ul>
<p>What does this mean in practice?</p>
<p>ClareVision NVR&#8217;s can discover ONVIF cameras anywhere on the LAN or on the physical channels of the NVR and display the existence, model number and IP address of the discovered device in the channel list. It DOES NOT mean it can communicate with it. Here are few facts to consider using Luma as an example (applies to any ONVIF camera):</p>
<ul>
<li>Out of the box, a Luma camera has a static IP address of xxx.xxx.xxx. If the camera is on your local domain and your local domain has a different address scheme the router will route exactly zero messages between the ClareVision NVR and the Luma camera.</li>
<li>There is no discovery method in ONVIF to transmit UserID&#8217;s and passwords, so even if the Luma camera is on the same domain as your NVR, the NVR will not auto-discover the UserID or password.</li>
<li>If the Luma camera is on the physical port of the NVR, it will not be on the private domain of the ClareVision NVR (default 192.168.11.xxx). As a consequence, the NVR will not communicate with the Luma camera at all.</li>
</ul>
<h3>Attachment and Discovery Summary</h3>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td><strong>Device Type</strong></td>
<td><strong>Camera on LAN or Local Ports</strong></td>
<td><strong>Discovery</strong></td>
<td><strong>Auto-Change IP Address</strong></td>
<td><strong>Auto Assign UID and PW</strong></td>
</tr>
<tr>
<td>ClareVision</td>
<td>Local</td>
<td>Auto</td>
<td>Yes</td>
<td>Yes</td>
</tr>
<tr>
<td>ClareVision</td>
<td>LAN</td>
<td>Auto</td>
<td>No, IP address change is not required</td>
<td>Yes</td>
</tr>
<tr>
<td>ONVIF</td>
<td>Local</td>
<td>Manual</td>
<td>IP address must be changed</td>
<td>No</td>
</tr>
<tr>
<td>ONVIF</td>
<td>LAN</td>
<td>Auto</td>
<td>No, IP address change is not required</td>
<td>No</td>
</tr>
</tbody>
</table>
</div>
<h3>Attaching a Luma or ONVIF Camera to a ClareVision NVR on a Physical Port</h3>
<h4>Step One: Initialize the camera and set the UserID and Password</h4>
<p>Refer to you Luma or ONVIF camera user guide for UserID and setup.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>Some ONVIF cameras do not have ONVIF turned on by default. Consult your user manual to determine the default status of ONVIF on the device and ensure it is active and the UserID and Password for that user on the device is known. For example, some Hikvision cameras require you to set up a specific ONVIF user while others do not.</p>
</div>
<h4>Step Two: Set the Device IP Address to the Domain of the ClareVision NVR</h4>
<p>The ClareVision NVR private domain is defaulted to 192.168.11.xxx. That default can be changed under the Configuration tab, System/Network:</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hubfs/image-png-Oct-06-2021-12-49-25-29-PM.png" /></p>
<p>The bottom cell &#8211; Internal Net Card IP sets the private domain.</p>
<p>Make sure your ONVIF camera is on your general LAN and go to your network settings on your ONVIF camera and set the network settings as follows:</p>
<p>DHCP: disabled</p>
<p>IP address: 192.168.11.xxx, where XXX can be any address between 3 and 255. We recommend starting assignments at 26 to stay out of the range of the NVR&#8217;s aut0-assignment range.</p>
<h3>Step Three: Move the Camera to the Physical Port of the NVR and Use Manual Add</h3>
<p>Once you set the IP address as required, you will not longer be able to log into the camera on your general LAN. Move the camera to any physical port of the NVR and let the camera boot up.</p>
<p>To to the Configuration tab, Channel/Camera</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=688&amp;name=Image%20141.png" sizes="(max-width: 688px) 100vw, 688px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=344&amp;name=Image%20141.png 344w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=688&amp;name=Image%20141.png 688w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=1032&amp;name=Image%20141.png 1032w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=1376&amp;name=Image%20141.png 1376w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=1720&amp;name=Image%20141.png 1720w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20141.png?width=2064&amp;name=Image%20141.png 2064w" alt="Image 141" width="688" /></p>
<p>Hit &#8220;Manual Add&#8221;</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=688&amp;name=Image%20146.png" sizes="(max-width: 688px) 100vw, 688px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=344&amp;name=Image%20146.png 344w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=688&amp;name=Image%20146.png 688w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=1032&amp;name=Image%20146.png 1032w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=1376&amp;name=Image%20146.png 1376w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=1720&amp;name=Image%20146.png 1720w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20146.png?width=2064&amp;name=Image%20146.png 2064w" alt="Image 146" width="688" /></p>
<p>You must select the channel, enter the UserID and password, the IP address and the port number.  Once complete, hit &#8220;Save&#8221;</p>
<p><img decoding="async" class="hs-image-align-none" src="https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=688&amp;name=Image%20147.png" sizes="(max-width: 688px) 100vw, 688px" srcset="https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=344&amp;name=Image%20147.png 344w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=688&amp;name=Image%20147.png 688w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=1032&amp;name=Image%20147.png 1032w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=1376&amp;name=Image%20147.png 1376w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=1720&amp;name=Image%20147.png 1720w, https://www.clarecontrols.com/hs-fs/hubfs/Image%20147.png?width=2064&amp;name=Image%20147.png 2064w" alt="Image 147" width="688" /></p>
<p>That&#8217;s it, you just added and ONVIF camera to a physical port of the NVR. Using ONVIF, the NVR will allow you to configure motion events, schedule recording of motion or full time recording. You can use the NVR driver or the camera driver via the Virtual Host as you can with ClareVision cameras and the live view, snap shots and events will all propagate to the ClareVision mobile app.</p>
<p>&nbsp;</p>
<p>You can view the entire setup process in the videos below.</p>
<h4>Setting up Hikvision/ONVIF Cameras connected to a ClareVision NVR:</h4>
<div class="hs-video-widget" data-hsv-embed-id="f0c9eca1-dab5-4126-a8cf-af78707613f1" data-hsv-status="ready">
<div class="hs-video-container">
<div class="hs-video-wrapper"><iframe id="hs_player_f0c9eca1-dab5-4126-a8cf-af78707613f1" title="How to setup Hikvision and ONVIF camera to a ClareVision NVR" src="https://play.hubspotvideo.com/v/2972898/id/49472812352?playButtonColor=0095da&amp;renderContext=onload-placeholder&amp;parentOrigin=https%3A%2F%2Fwww.clarecontrols.com&amp;pageId=56824422750&amp;locale=en#hsvid=f0c9eca1-dab5-4126-a8cf-af78707613f1&amp;t=1679151043697" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" data-mce-fragment="1"></iframe></div>
</div>
</div>
<h4>Setting up networked Hikvision/ONVIF cameras to work with a ClareVision NVR:</h4>
<div class="hs-video-widget" data-hsv-embed-id="71f1df3a-ff5e-4c55-b94b-9291a31048fc" data-hsv-status="ready">
<div class="hs-video-container">
<div class="hs-video-wrapper"><iframe id="hs_player_71f1df3a-ff5e-4c55-b94b-9291a31048fc" title="How to set up a networked Hikvision or ONVIF compliant camera on a ClareVision NVR" src="https://play.hubspotvideo.com/v/2972898/id/49471170129?playButtonColor=0095da&amp;renderContext=onload-placeholder&amp;parentOrigin=https%3A%2F%2Fwww.clarecontrols.com&amp;pageId=56824422750&amp;locale=en#hsvid=71f1df3a-ff5e-4c55-b94b-9291a31048fc&amp;t=1679151043700" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" data-mce-fragment="1"></iframe></div>
</div>
</div>
<p>&nbsp;</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>Notice in the protocol column that your ONVIF camera listed ONVIF and the ClareVision camera listed Private. It is the Private Protocol that allows cameras and NVR&#8217;s from the same manufacturer to exchange information and settings without manual intervention.  The ClareVision Private Protocol, upon discovery, will change the IP address of the camera if on a physical port and assign the NVR UserID and password to the camera which is what provides the Plug-n-Play feature set.</p>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Video: How to set up ClareVision cameras on a ClareVision NVR</span></h1>
<p>We&#8217;re guiding you step-by-step on how to configure ClareVision cameras to work with a ClareVision NVR. This includes cameras that are plugged directly into the NVR using the POE ports or cameras which are found on the network.</p>
<p>Related Article:</p>
<p><a href="https://www.clarecontrols.com/helpcenter/video-how-to-set-up-clarevision-nvr" rel="noopener" target="_blank">Video: How to set up a ClareVision NVR.</a></p>
<div class="hs-video-widget" data-hsv-embed-id="7e88c7aa-99e0-48a1-9105-37b7ed51c7c6" data-hsv-status="ready">
<div class="hs-video-container">
<div class="hs-video-wrapper"><iframe id="hs_player_7e88c7aa-99e0-48a1-9105-37b7ed51c7c6" title="How_To_Setup_Camera_on _NVR (3)" src="https://play.hubspotvideo.com/v/2972898/id/50419885946?renderContext=onload-placeholder&amp;parentOrigin=https%3A%2F%2Fwww.clarecontrols.com&amp;pageId=49336191825&amp;locale=en#hsvid=7e88c7aa-99e0-48a1-9105-37b7ed51c7c6&amp;t=1679151041557" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" data-mce-fragment="1"></iframe></div>
</div>
</div>
<p>This setup process is the same for all ClareVision NVRs:</p>
<p>CLR-V200-4PNVR1</p>
<p>CLR-V200-8PNVR2</p>
<p>CLR-V200-16PNVR4</p>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Video: How to set up a ClareVision NVR</span></h1>
<p>In this video, we cover how to set up ClareVision NVRs. To download the IP Search Tool, please visit our page <a href="https://www.clarecontrols.com/helpcenter/ip-search-tool-for-clarevision-cameras" target="_blank" rel="noopener">HERE</a>.</p>
<div class="hs-video-widget" data-hsv-embed-id="54f5d218-07b9-4968-9574-c427a986d8f1" data-hsv-status="ready">
<div class="hs-video-container">
<div class="hs-video-wrapper"><iframe id="hs_player_54f5d218-07b9-4968-9574-c427a986d8f1" title="How_To_Setup_NVR_audioFixed" src="https://play.hubspotvideo.com/v/2972898/id/50332735536?renderContext=onload-placeholder&amp;parentOrigin=https%3A%2F%2Fwww.clarecontrols.com&amp;pageId=49281892667&amp;locale=en#hsvid=54f5d218-07b9-4968-9574-c427a986d8f1&amp;t=1679151041523" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" data-mce-fragment="1"></iframe></div>
</div>
</div>
<p>This setup process is the same for all ClareVision NVRs:</p>
<p>CLR-V200-4PNVR1</p>
<p>CLR-V200-8PNVR2</p>
<p>CLR-V200-16PNVR4</p>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">ClareVision Display Capacity and and Bandwidth Explained</span></h1>
<h2>The following article explains incoming bandwidth and online display capabilities of ClareVision NVR&#8217;s.</h2>
<h3>Overview</h3>
<p>Incoming bandwidth is a often overlooked, yet important specification on NVR&#8217;s.  Incoming bandwidth limits dictate the number of cameras you can record simultaneously and may impact the reliability of the real time (Live View) displays if not configured correctly.</p>
<ul>
<li>Bandwidth or Incoming Bandwidth:  this specification is related to the NVR&#8217;s ability to process inbound video streams, primarily for storage purposes.</li>
<li>When considering inbound video streams you must take into account both those channels that are being recorded AND those channels that are being viewed.  It is the sum of that traffic that determines incoming bandwidth requirements.</li>
</ul>
<p>The following note walks you through how bandwidth is calculated, what impacts bandwidth, the capacity of the ClareVision NVR&#8217;s and tips you can use to quickly configure NVR&#8217;s without a lot of hassle</p>
<h3>Bandwidth</h3>
<p>The bandwidth of the NVR is related to the NVR&#8217;s ability to process and record incoming video streams from cameras of varying framerates, resolutions and encoding schemes.  The following details the bandwidth for ClareVision NVR&#8217;s</p>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td><strong>NVR</strong></td>
<td><strong>Bandwidth</strong></td>
</tr>
<tr>
<td>CLR-V200-4PNVR1</td>
<td>100MBPS</td>
</tr>
<tr>
<td>CLR-V200-8PNVR2</td>
<td>100MPBS</td>
</tr>
<tr>
<td>CLR-V200-16PNVR4</td>
<td>120MBPS</td>
</tr>
</tbody>
</table>
</div>
<p>The following camera settings impact bandwidth:</p>
<p>1.  Resolution</p>
<p>2.  Frame rate</p>
<p>3.  Encoding scheme (H.264 vs. H.265)</p>
<p>4.  Max bitrate</p>
<p>Let&#8217;s take these one at a time, then summarize with a quick calculator you can use to predict the bandwidth requirements of your camera system.</p>
<p>&nbsp;</p>
<p><strong><em>Resolution:</em></strong></p>
<p>The ClareVision Camera line includes cameras from 2MP to 8MP.  A 2MP camera has roughly 2 million pixels whereas an 8MP camera has roughly 8.3 million pixels, or four times the pixel density of a 2MP camera.  While that is true, because of encoding, the bandwidth will not necessarily track linearly with the pixel density, but it is safe to assume higher resolutions will result in increased bandwidth.</p>
<p>&nbsp;</p>
<p><strong><em>Framerate</em></strong></p>
<p>The framerate is the number of frames per second transmitted from the camera to the NVR.  The framerate is a video setting and can be set from 1 to 30FPS.  ClareVision cameras come defaulted to 15FPS which is more than enough to display fluid motion.  We do not recommend increasing the FPS beyond 15 FPS</p>
<p>&nbsp;</p>
<p><strong><em>Encoding Scheme</em></strong></p>
<p>There are two encoding schemes in ClareVision NVR&#8217;s:  H.264 and H.265.  These encoding schemes essentially transmit only changed pixels from frame to frame rather than sending the entire image.  After an interval called the I-Frame interval (ClareVision is set to 75 frames), the camera will transmit the entire image and follow with changes only for following frames.  As a result, the amount of compression you will realize will depend upon how much movement there is in the field of view of the camera.  If you have a lot of movement, the compression economy will be lower than if there is very little activity in the field of view.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>H.265 is a more current encoding scheme and is therefore more efficient than H.264.  You can generally assume H.265 will use 50% of the bandwidth of H.264.</p>
</div>
<p>&nbsp;</p>
<p><em><strong>Max Bitrate</strong></em></p>
<p>The max bitrate is a setting that governs, as an override, the maximum bitrate the camera will use irrespective of the settings above.  Max bitrates are used with ClareVision cameras with the bitrate mode set to variable.  This simply means the bitrate consumed will be the actual bitrate required UP TO the max bitrate setting.  Generally, you should leave this setting alone UNLESS you change the encoding scheme (e.g. H.264 to H.265)</p>
<div class="hs-callout-type-tip" data-hs-callout-type="tip">
<p>Pro Tip:</p>
<p>The max bitrate is set for H.264 in all cameras.  If you change the encoding scheme to H.265, you may want to change the bit rate to match the bit rate requirements for H.265.  While leaving the max bit rate at the H.264 bitrate will not impact camera performance, that figure is used to determine bandwidth limits for the NVR and display warnings in the user interface may persist if the ALLOWED bandwidth maximum is exceeded per this setting.</p>
</div>
<p>&nbsp;</p>
<p><em><strong>Calculating Bandwidth</strong></em></p>
<p>You can use the following calculator to calculate the total bandwidth your system configuration will consume: <a href="https://www.cctvcalculator.net/en/calculations/bandwidth-calculator/" rel="noopener" target="_blank">BANDWIDTH CALCULATOR</a></p>
<p>You can predict your hard drive utilization (also directly related to bandwidth) using this calculator:  <a href="https://www.cctvcalculator.net/en/calculations/storage-needs-calculator/" rel="noopener" target="_blank">STORAGE CALCULATOR</a></p>
<p>&nbsp;</p>
<p><em><strong>NVR Bandwidth Exception Symptoms</strong></em></p>
<p>The most obvious symptom you are exceeding the NVR bandwidth is dropped frames in a live view or dropped frames in playback.  You may also miss motion event recordings in playback but see the event in the event log.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>The most obvious place you will see a bandwidth exceeded error message is in the NVR terminal interface (HDMI port output).  If you see a message box appear indicating the bandwidth has exceeded capacity, the settings above must be adjusted.</p>
</div>
<h3></h3>
<h3>Camera Defaults and NVR Recording Capacity</h3>
<h4><strong>H.264</strong></h4>
<p><strong>NVR@15FPS (default from factory)</strong></p>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td><strong> </strong></td>
<td><strong> </strong></td>
<td colspan="3"><strong>Camera Capacity</strong></td>
</tr>
<tr>
<td><strong>Camera</strong></td>
<td><strong>Bit Rate</strong></td>
<td><strong> 4 Channel NVR</strong></td>
<td><strong>8 Channel NV</strong>R</td>
<td><strong>16 Channel NVR</strong></td>
</tr>
<tr>
<td>2MP</td>
<td>2048MBPS</td>
<td> 9</td>
<td>16</td>
<td>25</td>
</tr>
<tr>
<td>4MP</td>
<td>4096MBPS</td>
<td> 9</td>
<td>16</td>
<td>25</td>
</tr>
<tr>
<td><em>8MP</em></td>
<td><em>8192MPPS</em></td>
<td><em> 9</em></td>
<td><em>12</em></td>
<td><em>14</em></td>
</tr>
</tbody>
</table>
</div>
<h4><strong>H.265</strong></h4>
<p><strong>NVR@15FPS</strong></p>
<div class="hs-table-align-center" data-hs-responsive-table="true">
<table>
<tbody>
<tr>
<td><strong> </strong></td>
<td><strong> </strong></td>
<td colspan="3"><strong>Camera Capacity</strong></td>
</tr>
<tr>
<td><strong>Camera</strong></td>
<td><strong>Bit Rate</strong></td>
<td><strong> 4 Channel NVR</strong></td>
<td><strong>8 Channel NVR</strong></td>
<td><strong>16 Channel NVR</strong></td>
</tr>
<tr>
<td>2MP</td>
<td>1024MBPS</td>
<td> 9</td>
<td>16</td>
<td>25</td>
</tr>
<tr>
<td>4MP</td>
<td>2048MBPS</td>
<td> 9</td>
<td>16</td>
<td>25</td>
</tr>
<tr>
<td>8MP</td>
<td>4096MPPS</td>
<td> 9</td>
<td>16</td>
<td>25</td>
</tr>
</tbody>
</table>
</div>
<div class="hs-table-align-center" data-hs-responsive-table="true"></div>
<div class="hs-callout-type-caution" data-hs-callout-type="caution">
<p><strong>Caution:</strong></p>
<p><strong>If you are going to load the 8 or 16 channel NVR to capacity with 8MP cameras, you will need to change the encoding to H.265 and reduce the max bitrate to a maximum of 5MBPS in each camera.</strong></p>
</div>
<div class="hs-table-align-center" data-hs-responsive-table="true"></div>
<h3>Impact of Display (WEBUI or Terminal) on Bandwidth</h3>
<p>It is very common to display stream 2 on the webui and the terminal (HDMI) interface when in grid view.  If you are going to leave the NVR&#8217;s HDMI interface on a monitor for extended periods of time, you will need to take into account the bandwidth that second stream uses for each channel (stream 2) displayed on the grid view on the monitor (or Webui).</p>
<p>The default for stream 2 on all ClareVision cameras is D1 resolution or 0.3MBPS at 15 FPS using H.264.  While not terribly significant, if you are running the NVR at its capacity with the recording streams and you have 25 images on a grid view, you are adding 8MPBS to the incoming bandwidth of the NVR with the live view running.</p>
<div class="hs-callout-type-note" data-hs-callout-type="note">
<p>Note:</p>
<p>If you are using the terminal interface, and the warning message pops up stating you are exceeding the network bandwidth, it is likely NOT the grid view creating the problem, it is the recording settings on stream one that are creating the problem.  Go back and review your encoding settings, framerates and max bitrate settings for stream one on each channel.</p>
</div>
<h3>Summary</h3>
<p>Recording settings and camera display both affect incoming NVR bandwidth.  Since recording is usually assigned to stream one, recording settings and the configuration of stream one on the cameras is far more impactful on incoming bandwidth than is the online display using stream two.  Nonetheless, you are much more likely to see the impact of exceeding incoming bandwidth using one of the online displays (Webui or terminal interface).  Do not be misled &#8211; go to the stream one settings, do the math, and make sure you are not exceeding the bandwidth of the NVR.  If you are:</p>
<ul>
<li>Make sure the frame rate is set to 15FPS</li>
<li>Set the encoder to H.265</li>
<li>Change the max bit rate as needed (8mp is 5MPBS)</li>
</ul>
<h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Video: How to view ClareVision Cameras on a ClareVision NVR using OvrC</span></h1>
<p>In this video, we cover the steps on how to access ClareVision cameras that are connected to a ClareVision NVR using OvrC.</p>
<div class="hs-video-widget" data-hsv-embed-id="f8e71267-f672-4134-ac81-eee1ccfc2910" data-hsv-status="ready">
<div class="hs-video-container">
<div class="hs-video-wrapper"><iframe id="hs_player_f8e71267-f672-4134-ac81-eee1ccfc2910" title="ClareVision NVRs with OvrC" src="https://play.hubspotvideo.com/v/2972898/id/96078261306?renderContext=onload-placeholder&amp;parentOrigin=https%3A%2F%2Fwww.clarecontrols.com&amp;pageId=96079868938&amp;locale=en#hsvid=f8e71267-f672-4134-ac81-eee1ccfc2910&amp;t=1679151040162" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" data-mce-fragment="1"></iframe></div>
</div>
</div>
<p><strong>Last Updated:</strong> 12/21/2022</p>
<p>&nbsp;</p>
</div>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/clarevision-nvr-and-camera-general-guides/">ClareVision NVR and Camera General Guides</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>How to Add DeskCamera to Dahua NVR</title>
		<link>https://www.nvripc.com/how-to-add-deskcamera-to-dahua-nvr/</link>
					<comments>https://www.nvripc.com/how-to-add-deskcamera-to-dahua-nvr/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Fri, 24 Feb 2023 19:53:25 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3780</guid>

					<description><![CDATA[<p>How to Add DeskCamera to Dahua NVR DeskCamera is an affordable and easy solution for streaming multiple desktops screens and web cameras from a single computer to your Onvif compliant network video recorder. How to Add DeskCamera to a Dahua NVR Description DeskCamera is an affordable and easy solution for streaming multiple desktops screens and [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-add-deskcamera-to-dahua-nvr/">How to Add DeskCamera to Dahua NVR</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>How to Add DeskCamera to Dahua NVR DeskCamera is an affordable and easy solution for streaming multiple desktops screens and web cameras from a single computer to your Onvif compliant network video recorder.</p>
<h2>How to Add DeskCamera to a Dahua NVR</h2>
<h3><span id="Description" class="mw-headline">Description</span></h3>
<p>DeskCamera is an affordable and easy solution for streaming multiple desktops screens and web cameras from a single computer to your Onvif compliant network video recorder.</p>
<h3><span id="Prerequisites" class="mw-headline">Prerequisites</span></h3>
<ul>
<li><a class="external text" href="https://www.deskcamera.com/%7C" rel="nofollow noopener" target="_blank">DeskCamera Software</a> Installed on a Windows computer.</li>
<li>Dahua Onvif Compliant Recorder</li>
</ul>
<p>Read Next : <a href="https://www.nvripc.com/how-to-set-up-a-hikvision-nvr-system-2/">How to Set up a Hikvision NVR System</a></p>
<h3><span id="Video_Instructions" class="mw-headline">Video Instructions</span></h3>
<div class="embedvideo autoResize">
<div class="embedvideowrap"><iframe loading="lazy" src="https://www.youtube.com/embed/YcogtI7KmnE?" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></div>
</div>
<div class="embedvideo autoResize">
<div class="embedvideowrap"><iframe loading="lazy" src="https://www.youtube.com/embed/FTA7tS7y0eI?" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></div>
</div>
<h3><span id="Step_by_Step_Instructions" class="mw-headline">Step by Step Instructions</span></h3>
<p>1. Start up DeskCamera and get your NVR/HCVR/DVR accessible.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam1.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/3/3b/Deskcam1.jpg/600px-Deskcam1.jpg" srcset="/images/thumb/3/3b/Deskcam1.jpg/900px-Deskcam1.jpg 1.5x, /images/thumb/3/3b/Deskcam1.jpg/1200px-Deskcam1.jpg 2x" alt="Deskcam1.jpg" width="600" height="352" data-pagespeed-url-hash="471627926" /></a></p>
<p>2. Notice the DeskCamera settings, the IP address of the computer, Onvif username and password, and the port your desired display is on. The stock settings on DeskCamera allow you to add the Desktop you want easily (mainly the username admin and password admin, Dahua&#8217;s defaults). Now select Setting-&gt;Camera-&gt;Remote Devices and search for the settings noted before. Once you have found the device, check the box and select Add.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam2.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/6/6e/Deskcam2.jpg/600px-Deskcam2.jpg" srcset="/images/thumb/6/6e/Deskcam2.jpg/900px-Deskcam2.jpg 1.5x, /images/thumb/6/6e/Deskcam2.jpg/1200px-Deskcam2.jpg 2x" alt="Deskcam2.jpg" width="600" height="358" data-pagespeed-url-hash="4117923215" /></a></p>
<p>3. Notice the status of the added device, make sure it is green, then select preview.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam3.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/c/c3/Deskcam3.jpg/600px-Deskcam3.jpg" srcset="/images/thumb/c/c3/Deskcam3.jpg/900px-Deskcam3.jpg 1.5x, /images/thumb/c/c3/Deskcam3.jpg/1200px-Deskcam3.jpg 2x" alt="Deskcam3.jpg" width="600" height="355" data-pagespeed-url-hash="580903103" /></a></p>
<p>4. Select the desired feed to view your desktop. If you are having difficulty adding the device use the steps below to manually add the desktop.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam4.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/d/d9/Deskcam4.jpg/600px-Deskcam4.jpg" srcset="/images/thumb/d/d9/Deskcam4.jpg/900px-Deskcam4.jpg 1.5x, /images/d/d9/Deskcam4.jpg 2x" alt="Deskcam4.jpg" width="600" height="478" data-pagespeed-url-hash="1168783103" /></a></p>
<p>5. In this scenario I would like my Desktop to be private on the network so I will setup a new username and password by selecting stop and entering in my credentials. After this select start to start up the camera.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam5.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/5/51/Deskcam5.jpg" alt="Deskcam5.jpg" width="600" height="545" data-pagespeed-url-hash="3505075400" /></a></p>
<p>6. On the NVR/HCVR/DVR Go to Setting-&gt;Camera-&gt;Remote Devices and select Manual Add and then enter in the highlighted information which can be found in DeskCamera.</p>
<p><a class="image fancybox" href="https://dahuawiki.com/File:Deskcam6.jpg" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://dahuawiki.com/images/thumb/a/a2/Deskcam6.jpg/600px-Deskcam6.jpg" srcset="/images/thumb/a/a2/Deskcam6.jpg/900px-Deskcam6.jpg 1.5x, /images/a/a2/Deskcam6.jpg 2x" alt="Deskcam6.jpg" width="600" height="401" data-pagespeed-url-hash="325249622" /></a></p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-add-deskcamera-to-dahua-nvr/">How to Add DeskCamera to Dahua NVR</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>XMARTO NVR WiFi PTZ Camera System FAQ</title>
		<link>https://www.nvripc.com/xmarto-nvr-wifi-ptz-camera-system-faq/</link>
					<comments>https://www.nvripc.com/xmarto-nvr-wifi-ptz-camera-system-faq/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Sat, 04 Feb 2023 20:22:23 +0000</pubDate>
				<category><![CDATA[FAQ]]></category>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3760</guid>

					<description><![CDATA[<p>XMARTO NVR WiFi PTZ Camera System FAQ How to set presets &#38; auto-patrol for xmartO PTZ cameras? The xmartO WT series, DZ series and DPM series PTZ cameras support up to 8 preset points. Definition of &#8216;presets&#8217;: PTZ cameras can be navigated to view different areas. Presets record the key points so you can reach [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/xmarto-nvr-wifi-ptz-camera-system-faq/">XMARTO NVR WiFi PTZ Camera System FAQ</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>XMARTO NVR WiFi PTZ Camera System FAQ</p>
<h2>How to set presets &amp; auto-patrol for xmartO PTZ cameras?</h2>
<div class="pmf-faq-meta clearfix">
<div class="pmf-faq-reading-time">
<p>The xmartO WT series, DZ series and DPM series PTZ cameras support up to 8 preset points.</p>
<p><strong>Definition of &#8216;presets&#8217;</strong>: PTZ cameras can be navigated to view different areas. Presets record the key points so you can reach the recorded poinits with one tap.</p>
<p><strong>Auto-patrol</strong>: a feature xmartO developped based on preset feature. The camera patrol the preset points back and forth. AKA auto-cruise, auto-scan.</p>
<p><strong>1. Set preset points</strong></p>
<p>While viewing the camera, tap PTZ icon to enter PTZ menu; then tap Preset to enter preset menu. Use the joystick to navigate the camera to the 1st point, tap &#8216;Add Preset&#8217; to save the point 1; then navigate the camera to next point and tap &#8216;Add preset&#8217; to save the point 2&#8230;you can save up to 8 points.</p>
<p>2. In the preset menu, you can tap &#8216;<strong>Go to</strong>&#8216; to reach the preset points.</p>
<p>3. <strong>Start Auto-patrol</strong></p>
<p>a) If your camera does not have optical zoom, tap the image, on right you will see the A icon. Tap the A icon the camera will start to patrol the preset points.</p>
<p>b) If your camera is the version with optical zoom, well it has higher level chipset inside. The Auto-patrol is a bit different. In preset menu, tap &#8216;Shortcut mode&#8217;, type in &#8217;13&#8217; and tap Go to, the camera will start to patrol the preset points.</p>
<p>4. <strong>Stop Auto-patrol</strong></p>
<p>Tap any of the direction on the joystick will stop the auto patrol.</p>
<p><em>Tips: cameras added to xmartO NVR have the same steps. It&#8217;s similar to on the NVR. Only the NVR&#8217;s UI is a bit different and the A icon is in the middle of the joystick. </em></p>
<p>Read Next : <a href="https://www.nvripc.com/how-to-set-up-alexa-for-blink-devices/">How to Set up Alexa for Blink devices</a></p>
<h2>View XMARTO WiFi cameras on PC</h2>
<p>CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions. It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.</p>
<p>Below are the basic instructions of using CMS on your computer. If you need detailed user manual of CMS, you can download it from our website: <a href="https://xmarto.com/pages/download" target="_blank" rel="noopener">https://xmarto.com/pages/download</a></p>
<p>Also, you can click More Function-System Message-Open the manual to find more details of xmartO WallPixel CMS.</p>
<p><img decoding="async" src="https://support.xmarto.com/images/1652863848blobid0.png" /></p>
<p><strong>1. Download xmartO WallPixel CMS Software</strong><br />
Link: https://www.xmarto.com/downloads/</p>
<p><strong>2.Installation and operation  </strong></p>
<p>Step 1: Run the xmartO_WallPixel_for_PC_Setup.exe installation package.</p>
<p>Step 2: Select the language that your system needs to use.</p>
<p>Step 3: Read and accept the agreement.</p>
<p>Step 4: Select and determine your software installation path.</p>
<p>Step 5: After the installation is successful, immediately run and use.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/af2c4076d8d302ee91c3bcfea20b7df.png" width="727" height="498" /></div>
<p>&nbsp;</p>
<p><strong>3. Login</strong></p>
<p><strong>3.1 Local Login</strong></p>
<p><strong>Default username</strong>: admin<br />
<strong>Default password</strong>: no password, leave it blank</p>
<p>For security reason, we suggest you set a password after you are logged in.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/login%20local.png" width="700" height="490" /></p>
<p><strong>3.2 Cloud Login</strong></p>
<p><strong>Use the app account:</strong> Enter the username + password of the app account on the cloud login interface to log in.<br />
<img loading="lazy" decoding="async" src="https://support.xmarto.com/images/login.png" width="703" height="484" /></p>
<p><strong>Register an account:</strong>Click on the registered account in the cloud login interface, enter the mobile phone number / email (if using the mobile phone number to register, you need to add the mobile phone number area code), click OK, enter the password and verification code and click Register now, after verification, you can complete the registration.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/Risgister.png" width="703" height="482" /></p>
<p><strong>Forgot password:</strong>Click on the forgot password in the login interface, enter the registered account to obtain the verification code, enter the verification code and the new password and click OK to reset the password.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/forget%20password.png" width="698" height="484" /></p>
<p>&nbsp;</p>
<p><strong>4. Add Device to CMS</strong></p>
<p>You can add devices to the CMS in two ways:</p>
<p>Method 1: After adding the device using the mobile APP, directly log in to the CMS using the APP account password, and you can view the device you have added in the CMS system;</p>
<p>Method 2: Please make sure that your device is equipped with a network or a network cable, log in to the CMS, and click the add button in the upper right corner.</p>
<p><strong>Add IP / DDNS:</strong> manually enter the device &#8220;IP / DDNS + port + channel number + device password&#8221;, select &#8220;type&#8221; according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/add%20by%20IP.png" width="1314" height="470" /></p>
<div class="aw-upload-img-list active"><strong>Cloud ID addition:</strong> manually enter the device &#8220;cloud ID number + channel number + device password&#8221;, select &#8220;type&#8221; according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.</div>
<div class="aw-upload-img-list active"> <img loading="lazy" decoding="async" src="https://support.xmarto.com/images/Cloud%20ID.png" width="1310" height="502" /></div>
<p>&nbsp;</p>
<p><strong>LAN search device addition:</strong> select the device management in the function bar below the system, click the interface refresh button, wait for the device to be searched, check the required device and click add (enter the device IP / ID to quickly find the need to add device)</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/Lan.png" width="945" height="232" /></p>
<p><strong>5. Live View</strong><br />
The xmartO WallPixel  CMS allows you to view cameras on your computer both locally and remotely.</p>
<p><strong>5.1 Main Menu Introduction of CMS:</strong></p>
<ul>
<li><strong>Playback</strong>: Click to playback videos stored in your hard drive</li>
<li><strong>Device Management</strong>: Manage your device(s)</li>
<li><strong>User Parameter</strong>: Some basic settings of CMS</li>
<li><strong>Record</strong>: Record short videos of live view cameras, videos will be stored to your computer</li>
<li><strong>Screenshot</strong>: Take snapshots of live view cameras, pictures will be stored to your computer</li>
<li><strong>Disconnect All</strong>: Turn off live view of all cameras on CMS</li>
<li><strong>Screen Number</strong>: Choose how many cameras you want to display on one screen, the CMS allows you to view up to 64 cameras simultaneously</li>
<li><strong>More Function</strong>: More basic functions of CMS, including creating user, setting password and etc.</li>
</ul>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/QQ%E5%9B%BE%E7%89%8720210420143752.png" width="758" height="83" /></div>
<p><strong>5.2 Multi-channel Viewing</strong><br />
CMS allows you to view up to 64 cameras simultaneouly. So if you have multiple systems, you can view all cameras in multiple systems simultaneously on this CMS.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/QQ%E5%9B%BE%E7%89%8720210420150608.png" width="427" height="109" /></div>
<p><strong>5.3 Record and Snapshot</strong><br />
CMS allows you to record short videos and take snapshots when live view cameras, videos and snapshots will be saved in your computer. You can change the storage path here as shown in the picture.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/ebcefa1ffe279c601fd2bc25cb88bdf7.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="video_path1.png" src="https://support.xmarto.com/uploads/article/20180829/ebcefa1ffe279c601fd2bc25cb88bdf7.png" alt="video_path1.png" /></a></div>
<p>&nbsp;</p>
<p><strong>6. Playback</strong><br />
CMS allows you to playback your history videos stored in hard drive. With this CMS, you can playback videos stored in hard drive or micro SD card from all over the world. Detailed instruction as below:</p>
<p>a. Click &#8220;Playback&#8221; on bottom navigation, it will pop out message &#8220;Close the video being played?&#8221; Choose Yes.<br />
b. Select a window on left(1), select a channel from the device(2), choose the Record Type, select a date(3), and click &#8220;Retrieval&#8221;(4). The CMS will start playback videos of that channel immediately. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/QQ%E5%9B%BE%E7%89%8720210420150838.png" width="1203" height="689" /></p>
<p>c. You can record short videos or take snapshots while playback videos. Videos and snapshots will be stored to your computer.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/937d29594aaf48fa58f0a8a0d92edd59.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="playback_options.png" src="https://support.xmarto.com/uploads/article/20180829/937d29594aaf48fa58f0a8a0d92edd59.png" alt="playback_options.png" /></a></div>
<p>&nbsp;</p>
<p><strong>7. Backup </strong><br />
CMS allows you to download and backup videos to your computer.<br />
The downloaded video files are in .mp4 format, you can playback with any player.</p>
<p>Detailed instruction here:<br />
Click &#8220;Playback&#8221; on bottom navigation, select a device channel, choose Record type, select a date and then click &#8220;Download&#8221; on bottom right. You&#8217;ll see below interface with a list of all recorded videos.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/3c07299d67044cb88b75bbb1dccc58db.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="Download.png" src="https://support.xmarto.com/uploads/article/20180829/3c07299d67044cb88b75bbb1dccc58db.png" alt="Download.png" /></a></div>
<p>&nbsp;</p>
<p>Videos will be saved to your computer, as shown in below picture. You can also change the storage path.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/923793ba2ab68ebc9a7828ab25137130.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="download_path.png" src="https://support.xmarto.com/uploads/article/20180829/923793ba2ab68ebc9a7828ab25137130.png" alt="download_path.png" /></a></div>
<p>&nbsp;</p>
<p><strong>8. User Management</strong></p>
<p><strong>8.1 Change admin password</strong><br />
Click &#8220;More Function&#8221; on bottom navigation, choose &#8220;System Message&#8221; and click &#8220;Change Password&#8221;. Keep the old password blank, and enter your new password, confirm your new password, and click &#8220;Confirm&#8221; to save it.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/QQ%E5%9B%BE%E7%89%8720210420151008.png" width="1052" height="473" /></div>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/ecd1ba6f88314c6acfce9fd4a185ae24.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="change_password-1.png" src="https://support.xmarto.com/uploads/article/20180829/ecd1ba6f88314c6acfce9fd4a185ae24.png" alt="change_password-1.png" /></a></div>
<p>&nbsp;</p>
<p><strong>Something important need to pay attention to:</strong><br />
If you have once installed old ESeeCloud version on your computer and plan to upgrade to this new one, you need to uninstall the old version from your computer completely, and delete related files. Then install this new version, otherwise the new one does not work on your computer.</p>
<p>Here is how to uninstall the old one and delete the related files from your computer:<br />
1. Uninstall the current ESeeCloud software from your computer.<br />
2. Go to the place where you install this software on your computer and delete the file named with ESeeCloud completely, usually it is stored here:  C:\Program Files (x86)\EseeCloud<br />
3. Go to below path and delete the ESeeCloud file, as shown in below picture.<br />
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud<br />
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud_Data<br />
C:\Users\Administrator (or your username)\AppData\Roaming\EseeCloud</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180829/81fcbf1e86b6dd2ed31d2e1190204941.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1.png" src="https://support.xmarto.com/uploads/article/20180829/81fcbf1e86b6dd2ed31d2e1190204941.png" alt="1.png" /></a></div>
<p>If the file is not shown there, then you need to check &#8220;show hidden files, folders and drives &#8220;, as shown in below picture.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180828/9b27a1c7509daa2f30cd87c34d32ff82.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="2.png" src="https://support.xmarto.com/uploads/article/20180828/9b27a1c7509daa2f30cd87c34d32ff82.png" alt="2.png" /></a></div>
<div>
<h2>How to view xmartO cameras on Mac?</h2>
<p>EseeCloud is an updated CMS to preview, playback and backup the xmartO cameras/ camera systems on Mac.</p>
<p><strong>1. Download ESeeCloud CMS Software</strong><br />
Download the EseeCloud CMS from xmartO website:<br />
https://www.xmarto.com/downloads</p>
<p><strong>2. Install and run ESeeCloud CMS on your Mac.</strong><br />
Install the CMS on your Mac and run it. If you have problem installing ESeeCloud CMS to your Mac, please refer to,</p>
<p><a href="https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=20&amp;artlang=en" target="_blank" rel="noopener">https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=20&amp;artlang=en</a></p>
<p><strong>3. Login ESeeCloud</strong><br />
After that, you will be asked to type in the username and password. The default username is &#8220;admin&#8221;, default password is blank. For security reason, please set a login password to prevent unauthorized access.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/1eb052ad3568a7611b280daf9ac406ed.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1.png" src="https://support.xmarto.com/uploads/article/20170726/1eb052ad3568a7611b280daf9ac406ed.png" alt="1.png" /></a></div>
<p><strong>4. Add Device to ESeeCloud CMS</strong></p>
<p><strong>4.1 Auto add, applies to add devices in LAN</strong><br />
EseeCloud CMS will search the devices in LAN automatically and display them in the Device Management list.</p>
<p>a. Click “Device Management” in upper navigation, you’ll see your device(s) listed there.<br />
b. Select the device(s) and click Add. Your device(s) will be added to ESeeCloud CMS. They will show on upper right.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/ae145102b6414038b00225bb08edcaf6.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="add_device.png" src="https://support.xmarto.com/uploads/article/20170726/ae145102b6414038b00225bb08edcaf6.png" alt="add_device.png" /></a></div>
<p>&nbsp;</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/0898e759fb31871991f75d799cf8bba1.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="device_added.png" src="https://support.xmarto.com/uploads/article/20170726/0898e759fb31871991f75d799cf8bba1.png" alt="device_added.png" /></a></div>
<p>c. Go back to Live View, and click on the &#8220;play button&#8221;</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/8c38990b2258082cf44d3efed32f807d.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="button.png" src="https://support.xmarto.com/uploads/article/20170726/8c38990b2258082cf44d3efed32f807d.png" alt="button.png" /></a></div>
<p>behind each device to preview. If you want to view cameras from all devices at the same time, simply click “All Connect” at the right bottom. Click on the &#8220;stop button&#8221; behind each device to stop previewing cameras of this device.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/cf555590a33adac48e7f96abb6581a8f.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="live_view.png" src="https://support.xmarto.com/uploads/article/20170726/cf555590a33adac48e7f96abb6581a8f.png" alt="live_view.png" /></a></div>
<p><strong>4.2 Manual add, applies to add devices remotely</strong><br />
If you want to view cameras from a remote computer, you need to add the device to your ESeeCloud CMS manually on that computer.</p>
<p>a. Run and login ESeeCloud, then click “+” at top right corner. Or click “Device Management” on upper navigation.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/b3018a45863ff186e0a57b0d2bd29811.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="2.png" src="https://support.xmarto.com/uploads/article/20170726/b3018a45863ff186e0a57b0d2bd29811.png" alt="2.png" /></a></div>
<p>b. You’ll see below interface. There are two ways to add device to ESeeCloud: Add cloud ID and Add IP/DDNS.<br />
<strong>Add cloud ID:</strong> Add device to ESeeCloud with your NVR’s Device/Cloud ID. It is available for local and remote access.<br />
<strong>Add IP/DDNS:</strong> Add device to ESeeCloud with your NVR’s IP address. It is available for local access only, so if you want remote access your cameras on this computer, choose the first Add cloud ID.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/d51c6df821a17f07f8db9295172103f5.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1.png" src="https://support.xmarto.com/uploads/article/20170726/d51c6df821a17f07f8db9295172103f5.png" alt="1.png" /></a></div>
<p>c. Type in the information required and click “Add”, the device is added to this ESeeCloud CMS, you can preview the cameras now.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/b6d97d551c6427dfca90f5045770d34e.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="2.png" src="https://support.xmarto.com/uploads/article/20170726/b6d97d551c6427dfca90f5045770d34e.png" alt="2.png" /></a></div>
<p><strong>Note: If you are adding xmartO VR camera, please turn on the Panorama.</strong></p>
<p><strong>5. Live View</strong><br />
5.1 The ESeeCloud CMS allows you to view cameras on your computer both locally and remotely. Please refer to below image for basic introduction of buttons.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/d2ef6436f30d5608f5b6bab7a7327449.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="3.jpg" src="https://support.xmarto.com/uploads/article/20170726/d2ef6436f30d5608f5b6bab7a7327449.jpg" alt="3.jpg" /></a></div>
<p>5.2 It allows you to view up to 64 cameras simultaneously.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/f216d35fa1ae64c1211c531a72e8676a.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="64.png" src="https://support.xmarto.com/uploads/article/20170726/f216d35fa1ae64c1211c531a72e8676a.png" alt="64.png" /></a></div>
<p>5.3 It supports all xmartO security camera systems and VR cameras. You can turn on panorama for VR cameras here, and also you can turn on the auto cruise.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/3c601919962d562af99038869bab81d6.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="VR_CAM.png" src="https://support.xmarto.com/uploads/article/20170726/3c601919962d562af99038869bab81d6.png" alt="VR_CAM.png" /></a></div>
<p><strong>6. Playback</strong><br />
The ESeeCloud CMS allows you to playback your camera videos. With this CMS, you can playback videos stored in hard drive or microSD card from all over the world. Detailed instruction as below:</p>
<p>a. Click “Playback” on upper navigation.<br />
b. Select a window on left(1), select a channel from the device(2), choose the type(3), and select a date(4), click “Search”(5). The CMS will start playback videos on camera windows shortly. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/625359fdb87854f94b91d5d24d774c1e.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="3.jpg" src="https://support.xmarto.com/uploads/article/20170726/625359fdb87854f94b91d5d24d774c1e.jpg" alt="3.jpg" /></a></div>
<p><strong>Note: The ESeeCloud CMS allows you to playback 4 cameras at the same time.</strong></p>
<p><strong>7. Backup </strong>(It works in LAN network only)<br />
The ESeeCloud CMS allows you to download and backup videos to your computer.<br />
The recorded video files are in .avi format, you can playback with any player.</p>
<p>Detailed instruction here:<br />
Click “Resource Management” on upper navigation, then select the channel you want to back up, select the type and date, click “Search”, you will see the recordings on the left. Click the “Download” icon to download the videos you want. Videos will be saved to your computer.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/8c5e4809ddc705b7f28c084eafb5e55c.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="Backup.png" src="https://support.xmarto.com/uploads/article/20170726/8c5e4809ddc705b7f28c084eafb5e55c.png" alt="Backup.png" /></a></div>
<p>Videos will be saved to below path in default:</p>
<p>/Users/macusername/cms_data/cms_video_download/</p>
<p>You can change the storage path here:<br />
Click the setting icon at upper right corner, then you’ll see below box. Click the three dots to change the storage path, and click Confirm.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170727/98d4f76193ae264c3a7ea27b1549304a.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="MAC_USRENAME.png" src="https://support.xmarto.com/uploads/article/20170727/98d4f76193ae264c3a7ea27b1549304a.png" alt="MAC_USRENAME.png" /></a></div>
<p><strong>8. User Management</strong><br />
<strong>8.1 Change admin password</strong><br />
The ESeeCloud CMS’s default username is admin, and default password in blank, means no password. For security consideration, we suggest you set a password for CMS after logged in. Here is how:</p>
<p>Click the “human” icon at upper right corner, then click Change Password. Keep the old password blank, and enter your new password, confirm your new password, and click Confirm.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/08c4feec43538f1a06301b44bf355df6.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="change_password.png" src="https://support.xmarto.com/uploads/article/20170726/08c4feec43538f1a06301b44bf355df6.png" alt="change_password.png" /></a></div>
<p>&nbsp;</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/2c5b8a1cd2ccd00d6c01df419f678aa7.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="set_password.png" src="https://support.xmarto.com/uploads/article/20170726/2c5b8a1cd2ccd00d6c01df419f678aa7.png" alt="set_password.png" /></a></div>
<p><strong>8.2 Add new user</strong><br />
You can add new user for ESeeCloud CMS, here is how:<br />
Click User Management on upper navigation, then click New, you’ll see below box.<br />
Enter a username and remark name, click Confirm. (Remark name here is your nick name.)</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170727/1b9480ce6940a31e158da2c16c2c411d.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="add_new_user.png" src="https://support.xmarto.com/uploads/article/20170727/1b9480ce6940a31e158da2c16c2c411d.png" alt="add_new_user.png" /></a></div>
<p>Note: When you create a new user, you are not asked to enter new password for this user. It uses default password blank. You can change the password after logged in.</p>
<h2>How to view cameras on the mobile app (WallPixel)</h2>
<div class="pmf-faq-reading-time">
<p><strong>1. Download and install WallPixel App<br />
</strong></p>
<p>Download the free <strong>WallPixel</strong> mobile app from App Store or Google Play Store and install the application on your phone or tablet.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://www.wall-pixel.com/images/1648202189325.png" alt="" width="200" height="200" /></div>
<div class="aw-upload-img-list active"><a href="http://www.xmarto.com/downloads/#app-url" target="_blank" rel="nofollow noopener">          WallPixel HD</a></p>
<p><strong>2. Creating an Account                                                                                                   </strong></div>
<p>Tap the app, click &#8220;Register&#8221;, enter the required information to create an app account.<br />
If you already have an account, login with your username and password.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/5dc402d1cd7f9c5a577198d949e2140.png" width="300" height="352" /></div>
<p>After click &#8220;Register&#8221;, input your phone number or email address then the app will send you the verification code.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1618381927(1).jpg" width="300" height="588" /></div>
<div class="aw-upload-img-list active">Check the email or text you&#8217;ve received and input the verification code.</div>
<div class="aw-upload-img-list active">Then you need to set a password and confirm it again. (The password should be a combination of 6-20 numbers or letters.)</div>
<div class="aw-upload-img-list active">At last, click &#8220;OK&#8221;,you&#8217;ll create the account successfully.</div>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/d2ff5459967ff4562d528ac0f5d53c4.png" width="300" height="594" /><strong>3. Adding NVR Device to App</strong></p>
<p>Tap “+” at the top right corner, then tap the first option &#8221; Wifi Camera Kit with NVR&#8221; to add your NVR device to the app.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/af2e54b57cf3871867cc37425895a24.png" width="300" height="600" /></div>
<p><strong>4. Entering Device Information</strong></p>
<p>Enter the required device information and click Save.</p>
<p><strong>Cloud ID: </strong>This is your system&#8217;s Device ID, which can be found at the right bottom of your monitor. It is 9 digits. (NVR Device ID can also be found at NVR&#8217;s System setting &#8211; Network setting)<br />
<strong>Username:</strong> Your NVR login username, default is admin. If you’ve set a new user for your NVR, use the new username here.<br />
<strong>Password:</strong> Your NVR login password, default is empty, means no password, leave it blank. If you’ve set a new password for your NVR, make sure to type in the new password here.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/9bbeefbe64a699bc0b5815a84553330.png" width="300" height="597" /></div>
<p>* You can also scan to add your NVR device to the app.<br />
a. Right click your NVR mouse, then click System setting &#8211; Network setting, click &#8220;Show QR Code&#8221;. The Cloud ID QR Code will be displayed.<br />
b. Open the app, click + at upper right corner, then choose Scan and scan the QR Code displayed in your NVR&#8217;s network setting interface.<br />
c. Enter your NVR&#8217;s login username and password, save the settings. Your device is now added to app. You can start live view cameras now.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20180320/b6e7605fb717e78ab2f9feaa135c1afa.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="" title="code.png" src="https://support.xmarto.com/uploads/article/20180320/b6e7605fb717e78ab2f9feaa135c1afa.png" alt="code.png" width="600" /></a></div>
<div class="aw-upload-img-list active"></div>
<div class="aw-upload-img-list active"><strong>5. Viewing Cameras on Phone</strong></div>
<div class="aw-upload-img-list active">Once you click &#8220;Save&#8221;, the device will be added to your account and you’ll be directed to the device list page. As shown in below picture. Click the device to start live viewing your cameras.
</div>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/65e231ecf1d84602a563e341088450c.png" width="300" height="345" /></div>
<p><strong>6.View live video on mobile</strong></p>
<p><strong>Playback</strong>: You can playback the recorded videos in HDD on your mobile. Select any channel and click playback to review recorded videos of that channel.</p>
<p><strong>Window</strong>: You can choose to view 1/4/6/8 cameras at a time.</p>
<p><strong>Aspect Ratio</strong>:You can adjust the aspect ratio of the cameras&#8217; image.</p>
<p><strong>SD</strong>: Change live view resolution. You can select from HD or SD. HD means high definition resolution, while SD means standard resolution.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/ba8478cba3e2b4706e1b1599ecf2544.png" width="300" height="597" /></div>
<p><strong>7.My account info.</strong></p>
<p><strong>Personal info: </strong>View your account information and change the password.<br />
<strong>App setting:</strong> Some basic settings for your app.<br />
<strong>Version: </strong>Your current app version.<br />
<strong>Logout:</strong> Log out your current account.</p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/9a00efdc6bac8218c8e94363fd6eec7.png" width="300" height="637" /></div>
<div>
<h2>How to view xmartO cameras on Alexa Echo Show?</h2>
<div class="pmf-faq-meta clearfix">
<div class="pmf-faq-reading-time">
<p>Now all of our xmartO products can work with Alexa.</p>
<p>Pls see the details in the following link to view your cameras on Alexa Echo Show:</p>
<p><a href="https://m.media-amazon.com/images/S/aplus-media/sc/37fa1474-c687-4fdf-af21-76a8b73f4b28.pdf" target="_blank" rel="noopener">https://m.media-amazon.com/images/S/aplus-media/sc/37fa1474-c687-4fdf-af21-76a8b73f4b28.pdf</a></p>
<h2>How to set camera&#8217;s light mode on the NVR? (solves black night vision)</h2>
<div class="pmf-faq-meta clearfix">
<div class="pmf-faq-reading-time">
<p>The light mode of each camera lets you select which lights to use.</p>
<p>Click the camera image, it will pop-out a quick menu on bottom, pls click Color &amp; Light-Light Model.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1f177a437199db82353d1490f533598.png" width="1280" height="1024" /></p>
<p><strong>Infrared mode</strong>: uses IR LEDs only. At night you see B&amp;W night vision. And the camera will then automatically adjust the day &amp; night vision.</p>
<p><strong>full color mode</strong>: flood lights stay on at night, you see color night vision.(Only cameras with floodlight can do it)</p>
<p><strong>smart mode</strong>: B&amp;W IR night vision when nobody detected, flood lights automatically turn on when people detected.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1625817570.jpg" width="1280" height="1024" /></p>
<h2>How to Upgrade xmartO IP camera firmware</h2>
<p><strong>OTA upgrade cameras firmware from APP (for standalone cameras)</strong></p>
<ol>
<li>For standalone cameras, in the APP device list, tap &#8220;&#8230;&#8221; at upper right corner of your device, choose &#8220;Settings&#8221;. It will show a red dot if there is a newer version.</li>
<li>Tap the red dot to upgrade your camera from OTA server.</li>
</ol>
<p>It will take a few minutes to update your camera; and the update requires your camera to have good Internet connection.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/16554514461111.jpg" alt="" width="347" height="750" /></p>
<p><strong>Upgrade camera firmware from NVR</strong></p>
<p>For multiple-camera systems, if you want to upgrade the cameras, you will need to do it from the NVR menu with an USB stick.</p>
<p>1. Please download the camera&#8217;s new firmware from xmarto.com or contact customer support for new firmware</p>
<p>2. Copy the firmware to an USB flash disk&#8217;s root directory (not in any folder)</p>
<p>3. Plug the USB flash disk to your NVR&#8217;s USB port</p>
<p>4. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165536817514_01_39_Jul_09_2021.jpg" alt="" width="1023" height="659" /></p>
<p>The camera will be uprgraded and you will see a new version.</p>
<p><em><strong>Tips: if your NVR has only 1 USB port, click Start, the NVR will start a 60-second count down. Within 60 seconds, unplug the mouse and plug the USB flash drive, your camera will be upgraded. </strong></em></p>
<h2>How to enhance WiFi connection between cameras and NVR?</h2>
<div class="pmf-faq-meta clearfix">
<div class="pmf-faq-reading-time">
<p>While using XMARTO WiFi security camera system, customers may experience video freeze, video lag or even &#8220;no video&#8221; issue.</p>
<p>This is typically caused by weak WiFi signal from cameras to the NVR.</p>
<p>Based on 2.4Ghz WiFi, all cameras connect to the NVR&#8217;s own WiFi, just like your phones/ tablets connect to your home WiFi router.</p>
<p>In line of sight, XMARTO WiFi cameras can be mounted 1000ft (300m) away from the NVR. The camera system handles distance very well.</p>
<p>However, like any WiFi devices, the cameras do not handle obstacles very well. Each wall reduces its WiFi strength noticeably.</p>
<p><strong>How Obstacles Affect Your Signal Strength</strong></p>
<p>When your wireless signal is transmitted through various materials, such as walls and windows, the signal strength is affected. Though the NVR and wireless camera may be very close in proximity, you could still notice high signal interference if the signal passes through certain obstacles. For instance, if the signal passes through a concrete wall it will be severely weakened. Please reference the below chart to see which obstacles highly affect your signal and which do not.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/5e982026152dab9e6e3311beecf38629.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1-3.png" src="https://support.xmarto.com/uploads/article/20170726/5e982026152dab9e6e3311beecf38629.png" alt="1-3.png" width="600" /></a></div>
<p>Based on the facts, below are some suggestions of how to optimize your cameras&#8217; WiFi connection.</p>
<p><strong>1. Select a WiFi channel with least interference for your NVR</strong></p>
<p>As the only hub, the NVR&#8217;s WiFi performance is crucial. To select a least-interfered WiFi channel for the NVR, ensures its performance not affected by other WiFi devices.</p>
<p>This is how to,</p>
<p>A) In NVR&#8217;s <em>System setting &#8211; Network setting &#8211; WiFi setting</em>. Click &#8220;<em>Auto Select Channel</em>&#8220;, the NVR will automatically select a WiFi channel with least WiFi interference.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/967b2685e66038905a1aad9554a2887.png" width="600" height="385" /></p>
<p>B) For Japanese customers, you can choose region MKK and channel &#8220;Other&#8221; (channel 14) to avoid some WiFi interference.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/c1ee8c1f2b8d19a173159af8415a09d.png" width="600" height="384" /></p>
<p><strong>2. Place your NVR and cameras reasonably<br />
</strong></p>
<p>The NVR is the only WiFi hub, all cameras are WiFi devices that need to connect to the hub. Centralize the position of the NVR so it reaches all cameras well.</p>
<p>Principle of placing NVR and cameras: <strong>avoid any possibly avoidable wall, in the line from NVR to cameras.  </strong></p>
<p>Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.</p>
<p>Below are some more tips:</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/ca69a714b57db2969704d440e3584c3f.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1-1.png" src="https://support.xmarto.com/uploads/article/20170726/ca69a714b57db2969704d440e3584c3f.png" alt="1-1.png" width="600" /></a></div>
<p>&nbsp;</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/f4f736bcac4fd4d85d3d41cc2c05cc13.png" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1-2.png" src="https://support.xmarto.com/uploads/article/20170726/f4f736bcac4fd4d85d3d41cc2c05cc13.png" alt="1-2.png" width="600" /></a></div>
<p>&nbsp;</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170824/459534c4b20c39eb5fc8eac26f3a3125.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="4.jpg" src="https://support.xmarto.com/uploads/article/20170824/459534c4b20c39eb5fc8eac26f3a3125.jpg" alt="4.jpg" width="600" /></a></div>
<p>If there has to be obstacles between the NVR and camera, adjust the height of camera or NVR to avoid floor. Floors are normally heavier than walls.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170824/db06498e914bcdadd9a991ba7c3a74c6.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="1.jpg" src="https://support.xmarto.com/uploads/article/20170824/db06498e914bcdadd9a991ba7c3a74c6.jpg" alt="1.jpg" width="600" /></a></div>
<p>Always find possible open between NVR and camera, mount camera and place NVR’s spot accordingly to allow signal to pass.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170824/9beff51720bb970e33a4379be8037c4b.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="3.jpg" src="https://support.xmarto.com/uploads/article/20170824/9beff51720bb970e33a4379be8037c4b.jpg" alt="3.jpg" width="600" /></a></div>
<p>Metal walls (including metal garage gate) absorb wifi signal. Use extra extendable wifi antenna to bring camera&#8217;s antenna inside the wall. This also works for heavy concrete wall.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170824/8bd2986279ffdc541edd7f0415991932.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="5.jpg" src="https://support.xmarto.com/uploads/article/20170824/8bd2986279ffdc541edd7f0415991932.jpg" alt="5.jpg" width="600" /></a></div>
<p>Try to keep camera and NVR&#8217;s antennas parallel to get better signal pick-up.</p>
<p><strong>3. Bring the camera&#8217;s antenna through a wall</strong></p>
<p>If a camera needs to be mounted behind a wall, you may use a WiFi antenna with extension cable to pass the wall.</p>
<p>Search &#8220;WiFi antenna with extension cable&#8221; on retail website like Amazon, you will find a lot of options.</p>
<p>Mount the camera behind the wall, drill a hole, wire through the hole to bring the antenna inside the wall.</p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170727/03aa549632ecfd7e47aa457b09ca000e.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="antenna.jpg" src="https://support.xmarto.com/uploads/article/20170727/03aa549632ecfd7e47aa457b09ca000e.jpg" alt="antenna.jpg" width="600" /></a></div>
<p><strong>4. Take advantage of XMARTO Dream Liner WiFi Relay technology</strong><br />
The xmartO Dream Liner technology uses cameras in middle as repeaters. That way, further cameras connect to closer cameras 1st, and then to the NVR as a group.</p>
<p>The latest G3 XMARTO WiFi camera systems do it automatically.</p>
<p><strong>WiFi Relay</strong></p>
<div class="aw-upload-img-list active"><a href="https://support.xmarto.com/uploads/article/20170726/69eabab8dd7ad8752d577e74a2d2181c.jpg" target="_blank" rel="lightbox noopener" data-fancybox-group="thumb"><img decoding="async" class="img-polaroid" title="711kYjJOyrL._SL1500__.jpg" src="https://support.xmarto.com/uploads/article/20170726/69eabab8dd7ad8752d577e74a2d2181c.jpg" alt="711kYjJOyrL._SL1500__.jpg" width="600" /></a></div>
<p><strong>G3 Auto WiFi Relay</strong></p>
<p><strong><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/WiFi%20Relay%20demo.png" width="600" height="395" /></strong></p>
<p>Here is an article about WiFi Relay,</p>
<p><a href="https://support.xmarto.com/index.php?action=artikel&amp;cat=1&amp;id=32&amp;artlang=en" target="_blank" rel="noopener">https://support.xmarto.com/index.php?action=artikel&amp;cat=1&amp;id=32&amp;artlang=en</a></p>
<p><strong>5. Use a WiFi camera repeater</strong></p>
<p>Add an RPT20 physical WiFi camera repeater for that camera,</p>
<p><iframe loading="lazy" title="XMARTO RPT20 WiFi Security Camera Repeater/Range Extender - Works for XMARTO Plug-in WiFi Cameras and NVR with ver. 3.0+" type="text/html" width="1320" height="550" frameborder="0" allowfullscreen style="max-width:100%" src="https://read.amazon.com/kp/card?preview=inline&#038;linkCode=kpd&#038;ref_=k4w_oembed_kcxIuVakSKcJoH&#038;asin=B086VMCTTC&#038;tag=kpembed-20"></iframe></p>
<p><strong>6. Hard Wire Cameras</strong><br />
If you cannot get a camera to work via WiFi anyway, you should consider to hard wire that camera, especially when it&#8217;s PTZ camera.</p>
<p>Here is how to hard wire a camera,</p>
<p><a href="https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=50&amp;artlang=en" target="_blank" rel="noopener">https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=50&amp;artlang=en</a></p>
<div class="aw-upload-img-list active"><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/hard%20wire%20camera.png" width="770" height="476" /></div>
<div>
<h2>How to pair a camera to an XMARTO NVR?</h2>
<p>After you purchased an extra add-on camera, or when you want to swap a certain camera, you need to pair the new camera to your NVR.</p>
<h1><strong>1. Add by WiFi (for most cameras)</strong></h1>
<p>XMARTO&#8217;s &#8220;Add Cam by WiFi&#8221; feature makes this super easy.</p>
<p><strong>1.</strong> Bring the camera close to the NVR, plug it to power.</p>
<p><strong>2.</strong> On NVR screen, right click to enter main menu &gt; <strong>Add Cam by WiFi</strong>. The NVR will search and add the new camera(s). Done.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/Add%20Cam%20by%20WiFi.png" width="387" height="676" /></p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180614/278678cb488fd03213c361a00566fc71.png" alt="https://support.xmarto.com/uploads/article/20180614/278678cb488fd03213c361a00566fc71.png" /></p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180614/43d7feee6155057725c0d81a823ff453.png" alt="https://support.xmarto.com/uploads/article/20180614/43d7feee6155057725c0d81a823ff453.png" /></p>
<p>The new camera will be added to NVR channel within a miniute.</p>
<p><strong>What if:</strong> If this does not work, hold the camera&#8217;s <strong>reset</strong> button 6 &#8211; 10 seconds to bring the camera into config mode. Run &#8220;Add Cam by WiFi&#8221; on NVR.</p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180614/4db94821a2bc2dd0ad3190c4476e77b5.png" alt="https://support.xmarto.com/uploads/article/20180614/4db94821a2bc2dd0ad3190c4476e77b5.png" /></p>
<p>&nbsp;</p>
<h1><strong>2. Add with Ethernet cable (for cameras without reset key)</strong></h1>
<p><em><strong> Another way: pair the camera with an Ethernet Cable.</strong></em></p>
<p>1.Plug the new camera to power. Use an ethernet cable to hardwire the camera to your NVR&#8217;s LAN port.</p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180509/cb9a4060a420f8210020da9fe71963e2.jpg" alt="https://support.xmarto.com/uploads/article/20180509/cb9a4060a420f8210020da9fe71963e2.jpg" /></p>
<p>2. On NVR screen, right click to enter NVR&#8217;s main menu &gt; <strong>Camera Manage.</strong></p>
<p>3. In upper box, click “Refresh” button to search the camera out. The camera will be listed out an initial IP address 192.168.1.xxx</p>
<p>4. Click to select the camera, then click in below box to select an empty channel.</p>
<p>5. Click &#8220;<strong>Match Code</strong>&#8220;. The system will start to pair the camera to NVR&#8217;s WiFi.</p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180509/1900f4c391bb0e975de170c8353e83e9.png" alt="https://support.xmarto.com/uploads/article/20180509/1900f4c391bb0e975de170c8353e83e9.png" /></p>
<p>6. Within a minute or so, the camera will be successfully paired to channel and displays image. You can now unplug the camera and mount it to where you want.</p>
<p><img decoding="async" src="https://support.xmarto.com/uploads/article/20180509/6a967dbfeb129d089f16e43746789c06.png" alt="https://support.xmarto.com/uploads/article/20180509/6a967dbfeb129d089f16e43746789c06.png" /></p>
<h2>How to set a closer camera as a WiFi repeater for a camera that is out of WiFi range?</h2>
<p>Start from Generation 3 (NVR and camera with ver.3.0+), XMARTO WiFi camera systems come with <strong>AUTO WiFi Relay</strong>.</p>
<p><strong>AUTO WiFi Relay</strong>: when a camera is having weak WiFi signal. It shall come in and out frequently. Such a camera will AUTOMATICALLY find a close-by camera as WiFi repeater, connect to that camera, thus to relay back to the NVR.</p>
<p>First of all, to get good WiFi connection for cameras, you should decide your NVR&#8217;s location and WiFi channel well.</p>
<p>1. Centralize your NVR location so it reaches all cameras well.</p>
<p>2. Use a WiFi channel with least WiFi interference, here is how,</p>
<p>A) In NVR&#8217;s <em>System setting &#8211; Network setting &#8211; WiFi setting</em>. Click &#8220;<em>Auto Select Channel</em>&#8220;, the NVR will automatically select a WiFi channel with least WiFi interference.</p>
<p><img decoding="async" src="https://support.xmarto.com/images/967b2685e66038905a1aad9554a2887.png" alt="" /></p>
<p><strong>Dream Liner Auto WiFi Relay</strong></p>
<p><strong>Q1: How do I know whether the Auto WiFi Relay is on?</strong></p>
<p>A1: It&#8217;s set on by default. Right click to enter NVR main menu &#8211; WiFi Relay, you can see the status.Make sure Auto WiFi Relay is checked.</p>
<p><strong>Q2: How can I take advantage of AUTO WiFi Relay?</strong></p>
<p>A2: Since it&#8217;s an auto feature now, you don&#8217;t need to do much setting job.</p>
<p>Here is our suggestions:</p>
<p>Before mounting your cameras, simply place all cameras where you want, plug them to power, wait up to an hour to see whether all cameras can stream smoothly to the NVR. If they do, mount them; if they don&#8217;t, adjust the location of your NVR, or a certain camera, till you get a stable connection for all cameras, then mount them.</p>
<p>When you do the test run, most cameras shall be able to connect directly to the NVR. A certain camera that is far, or with more obstables may have weak WiFi signal to connect to the NVR. It may come in and out. When it&#8217;s coming in &amp; out, it trys connecting to the NVR as always. If it feels hard to connect, it will find an alternative &#8211; a middle camera as repeater.</p>
<p>This is an algorithm, it may take up to 30 minutes for the camera to form a relay chain; and suprisingly you may find it&#8217;s a changing relationship. Maybe in the morning the CAM2 connects to CAM1, in the afternoon you find CAM2 connects to the NVR directly.</p>
<p>It&#8217;s not hard to understand. WiFi signal is something invisible and changing. Maybe in the afternoon you had your iPad in your room, your NVR in the living room is less interfered, CAM2 finds the NVR itself a better hotspot to connect.</p>
<p>After the test run, as long as you have all cameras streaming well to the NVR, you can mount them to their tested spots. (regardless how many WiFi bars they give you)</p>
<p>If you do have a camera that is hard to connect after adjusting other cameras&#8217; locations, you should go ahead to mount the other cameras, then come back to this very camera.</p>
<p>You have 2 solutions：</p>
<p>1. Hard wire that camera, here is how to,</p>
<p><a href="https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=50&amp;artlang=en" target="_blank" rel="noopener">https://support.xmarto.com/?action=faq&amp;cat=1&amp;id=50&amp;artlang=en</a></p>
<p>2. Add an RPT20 physical WiFi camera repeater for that camera,</p>
<p><iframe loading="lazy" title="XMARTO RPT20 WiFi Security Camera Repeater/Range Extender - Works for XMARTO Plug-in WiFi Cameras and NVR with ver. 3.0+" type="text/html" width="1320" height="550" frameborder="0" allowfullscreen style="max-width:100%" src="https://read.amazon.com/kp/card?preview=inline&#038;linkCode=kpd&#038;ref_=k4w_oembed_kcxIuVakSKcJoH&#038;asin=B086VMCTTC&#038;tag=kpembed-20"></iframe></p>
<p>====</p>
<p><strong>Version 2 camera systems</strong></p>
<p>For customers who has older version 2 camera systems, you can manually set a middle camera as a WiFi repeater. Click to see more details</p>
<p><a href="https://xmarto.com/pages/dreamliner" target="_blank" rel="noopener"> View More &gt;&gt; </a></p>
<h2>How to enable PTZ camera auto tracking on the NVR/Phone ?</h2>
<p>When you add the PTZ cameras to the exsisting system as add-on cameras:</p>
<p>Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/motion%20tracking.png" width="900" height="588" /></p>
<p><em><strong>On NVR version 3.2+</strong></em></p>
<ol>
<li>Click the image of a camera to pop-out the quick menu on bottom. Click &#8216;PTZ control&#8217; to enter PTZ menu.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1654069607615DB106-64AA-418D-83F8-CF8902B6053A.png" alt="" width="600" height="481" /></p>
<p>2. In PTZ menu, use the joystick to move the camera to where you want. Type preset &#8216;1&#8217; and save. This point is saved as preset #1.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165406987586275C2B-F07F-4EDB-8B39-5C69807381EF.png" alt="" width="600" height="292" /></p>
<p>3. Enter &#8216;Auto tracking&#8217; menu, check &#8216;Motion detection tracking&#8217; and &#8216;Home point&#8217;, type preset 1 as the home point and Apply.</p>
<p>The camera will return to preset 1 after the tracking.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165406996329F95377-F547-407C-A520-259C2E041C6E.png" alt="" width="600" height="294" /></p>
<p><em><strong>On the phone：</strong></em></p>
<p>Run the app, click &#8220;&#8230;&#8221; at upper right corner of your device, Choose <strong>&#8220;Device Setting&#8221;</strong></p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/111(2).jpg" width="369" height="800" /></p>
<p>In &#8220;<strong>Smart Detection</strong>&#8220;, Enable <strong>the Motion Detection Tracking</strong></p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/222(1).jpg" width="370" height="800" /></p>
<p><em><strong>====</strong></em></p>
<p><em><strong>If your NVR firmware is earlier than 3.1.4.4, or your camera version is older than 3.6.28; you need to upgrade your camera/ NVR to obtain the auto track feature. </strong></em></p>
<p>1. Update your NVR version to 3.1.4.4 or higher</p>
<p>Online upgrade: make sure your system is getting online condition.</p>
<p>Right click your NVR mouse&gt;System setting&gt;System Admin&gt;System upgrade, choose Online upgrade, check upgrade when download finished, click Start.</p>
<p>2. Download the camera firmware 3.6.28,</p>
<p><a href="http://www.xmarto.com/download/support/IPG5323-W_3_5_81_57201033rts.rom" target="_blank" rel="noopener">https://www.xmarto.com/download/firmware/IPG5323_W_20210803_3_6_28_572010(1).rom</a></p>
<p>3. Put the file to your USB flash disk&#8217;s root directory, not in any folder.</p>
<p>4. Plug the USB flash disk to your NVR&#8217;s USB port.</p>
<p>5. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/fimware.png" width="900" height="583" /></p>
<p>6. Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/motion%20tracking.png" width="900" height="588" /></p>
<p>Now, your PTZ camera DZ2034/DZ20313, DT3034/DT30320, WT2054/WT20512, DPM2024 can achieve the auto tracking function when they connect to the NVR system.</p>
<p>==</p>
<p>XMARTO PTZ cameras has a lot of advanced features if you are interested. Please refer to the XMARTO PTZ camera command codes manual,</p>
<p>https://cdn.shopify.com/s/files/1/0628/9912/6502/files/XMARTO_PTZ_Dome_Camera_Command_Codes.pdf?v=1649837464</p>
<h2>How to set home point for XMARTO Auto-Track PTZ cameras?</h2>
<p>The XMARTO PTZ cameras have Auto-Track function. The Auto-Track is an AI feature that tracks activities and record.</p>
<p>It makes sure to record what happened even while you are not watching.</p>
<p>A concern comes along with the Auto-Track: would the camera track and view the wall or ground, and never come back to the entrance it was watching?</p>
<p><strong>You can set a home point for the PTZ cameras. The camera will return to this key point after each track. </strong></p>
<p>Follow below steps, you can set your default view point.</p>
<p><strong>1. Set Home Point On APP</strong></p>
<p>While viewing the camera in App, tap PTZ and use the joystick to move the camera to watch the spot you want. (such as an entrance)</p>
<p>Then tap <em><strong>Preset</strong></em> to enter preset menu.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165786627722.png" alt="" width="300" height="622" /></p>
<p>In Preset menu, tap the <em><strong>+ sign</strong></em> to add preset points.</p>
<p>The 1st preset point will be the home point.</p>
<p>The camera will return to this point after each track.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165786613411.png" alt="" width="289" height="600" />   =&gt;  <img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165786646433.png" alt="" width="279" height="600" />  =&gt;  <img loading="lazy" decoding="async" src="https://support.xmarto.com/images/165786653844.png" alt="" width="278" height="600" /></p>
<p>Tap the <em><strong>Edit sign</strong></em>, you can delete and change preset points, including the 1st home point.</p>
<p><strong>2. Set Home Point in NVR Menu</strong></p>
<p>If your camera is used with a NVR, you can also set the home point in NVR menu.</p>
<p>a) while viewing the camera on NVR screen, click the image of a camera, you will see a pop-out menu on bottom. Click <em><strong>PTZ control</strong></em> to enter PTZ menu.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/16578668501654069607615DB106-64AA-418D-83F8-CF8902B6053A.png" alt="" width="523" height="420" /></p>
<p>b) In PTZ menu, use the joystick to move the camera to where you want. In preset type <em><strong>1</strong> </em>and <em><strong>save</strong></em>. This point will be saved as preset #1.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1657867035444.png" alt="" width="523" height="256" /></p>
<p>c) Switch to <em><strong>Auto tracking</strong> </em>menu, check <em><strong>Motion detection tracking</strong></em> and <em><strong>Home point</strong></em>, type <em><strong>1</strong></em> as the home point and Apply.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1657867059555.png" alt="" width="529" height="259" /></p>
<p>The camera will return to preset 1 after each tracking.</p>
<p>NOTE:</p>
<ol>
<li>If your NVR does not have this Auto tracking menu, upgrade your NVR to latest version</li>
<li>If your NVR does not have this Auto tracking menu after the firmware upgrade, set the home point from mobile App.</li>
</ol>
<h2>How to replace my old NVR without pairing each camera again?</h2>
<p>XMARTO&#8217;s long range WiFi security camera systems have been the best sellers on Amazon during 2015 &#8211; 2016.</p>
<p>Many customers&#8217; security camera systems were runnning for 6-7 years, 24 hours per day, 7 days per week.</p>
<p>With that workload, some customers feel the necessity of replacing their old NVRs, or some of their old cameras.</p>
<p><strong>Is there a way to swap the old NVR out without taking all cameras down for pairing? </strong></p>
<p><strong>The answer is affirmative. </strong></p>
<p>As you may already know, the NVR itself is also a WiFi router.</p>
<p>The theory is simple: each time you replace your old WiFi router, you only need to set your new WiFi hotspot name and WiFi password exactly the same as before, your devices will automatically reconnect. Same thing for XMARTO NVRs.</p>
<p>Here are the steps replacing your old NVRs without re-pairing all cameras:</p>
<p><strong>Step 1: Record the WiFi information of your old NVR. </strong></p>
<p>As showed in below image, in your old NVR&#8217;s menu, navigate to System Setting &#8211; Network setting &#8211; WiFi setting, you will see the ESSID and password information, which is the WiFi name and WiFi password of this NVR. Take a photo to record this information.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/16539795657362C341-F3E9-4F94-BAFA-1883340FAF12.png" alt="" width="1000" height="649" /></p>
<p><strong>Step 2: Revise your new NVR WiFi information to the same as old NVR&#8217;s. </strong></p>
<p>Swap your old NVR out and plug your new NVR, enter the same WiFi setting. Revise the new NVR&#8217;s ESSID &amp; password to exactly the same as on the old NVR.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/16539831943D1D3276-7497-4BA6-BDF3-037A33772E64.png" alt="" width="1000" height="643" /></p>
<p><strong>Step 3: Find your cameras back</strong></p>
<p>With the old WiFi information on the new NVR, your cameras are connected with the new NVR.</p>
<p>Now you need add the cameras to your NVR channels.</p>
<p>In the NVR menu, right click &#8211; Camera Manage; click Search till you see your cameras listed in the above box. Then click &#8216;Add One&#8217; to add the cameras to NVR channels.</p>
<p><img loading="lazy" decoding="async" src="https://support.xmarto.com/images/1653983655D9F324D6-F9D8-423C-8E98-34FEF52C5C42.png" alt="" width="990" height="850" /></p>
<p>Your cameras will be added to the channels in the below box and work as before.</p>
<p>&nbsp;</p>
<p><strong>FAQ</strong></p>
<ol>
<li><strong>My old NVR is still working fine. Should I upgrade it to a newer one?</strong></li>
</ol>
<p>Not necessarily. As long as they are working fine. You don&#8217;t have to upgrade the NVR, or the camera.</p>
<p><strong>    2. I plan to add the latest XMARTO PTZ camera, or solar cameras to my old system. Is it compatible?</strong></p>
<p>XMARTO products are compatible with each other. But if your NVR is 960p or 1080p, they are not capable to take in the new 3MP &amp; 5MP cameras.</p>
<p>Please check your NVR&#8217;s version in System admin. If you have version 3.0+, you can feel free to add latest cameras. If your NVR version is earlier than 3.0, please consider to upgrade your NVR (hardware) to the latest model.</p>
<p><strong>    3. What if my old NVR does not turn on and I cannot enter the menu?</strong></p>
<p>Please try to open the old NVR, unplug the 2 cables on hard drive, see if you can enter the menu to record old WiFi information.</p>
<p>If you cannot enter the old NVR&#8217;s menu to find WiFi info, you will need to pair your cameras to the new NVR one by one. Here is how to,</p>
<p><a href="https://support.xmarto.com/?sid=229823&amp;lang=en&amp;action=faq&amp;cat=1&amp;id=15&amp;artlang=en" target="_blank" rel="noopener">https://support.xmarto.com/?sid=229823&amp;lang=en&amp;action=faq&amp;cat=1&amp;id=15&amp;artlang=en</a></p>
<h2>&#8220;Incorrect password&#8221; while viewing XMARTO cameras from App</h2>
<p>The XMARTO home security systems have 2-layer of security password.</p>
<p><strong>1. The NVR device password (AKA the admin password)</strong><strong><br />
<img decoding="async" src="https://support.xmarto.com/images/1657594055mceclip1.png" width="400" /></strong><strong><br />
</strong>Each time you access the NVR menu, it requires the admin password. Without a device password, users will be locked out.</p>
<p>Device admin password can be set when you follow the 1st time initial setup, or at any time in <em><strong>System setting &#8211; System admin &#8211; User</strong></em>.</p>
<p>This is very important and we suggest you to set and remember your admin password at 1st time.</p>
<p>This device password (device lock) is local and it locks access to your NVR, no matter whether your NVR has Internet connection or not.</p>
<p><strong>2. App login password</strong></p>
<p>Like using any Internet service, using WallPixel App requires you to create an user account.</p>
<p><img decoding="async" src="https://support.xmarto.com/images/1657594569mceclip2.png" width="400" /></p>
<p>Your App user account is normally an email address or a phone number; and the password is the code protecting your user account.</p>
<p>If you don&#8217;t have a WallPixel App user account, tap<strong><em> Register</em></strong> to create an user account.</p>
<p>The App user account is different from your device admin password. They are 2 sets of combinations.</p>
<p>The NVR admin password is a local password locking your NVR; the App user account password is an Internet password locking access to your WallPixel user account.</p>
<p><strong>3. The connection</strong></p>
<p>The connection between App user account and the NVR/ camera is based on Cloud ID.</p>
<p>The Cloud ID is an unique ID number of a XMARTO NVR or camera. On most NVRs/ cameras, you can find a QR code indicating the device&#8217;s Cloud ID. You can also find the Cloud ID on NVR screen&#8217;s below right corner.</p>
<p>To access the Cloud ID corresponding device, you need to provide the device password. Without the password, you will be locked out.</p>
<p>As advised in the manual, when you add the NVR/ Camera to the App, you are lead to provide the admin password,</p>
<p><strong>        <img decoding="async" src="https://support.xmarto.com/images/1657595656mceclip3.png" width="400" /></strong></p>
<p><strong>The password here refers to the NVR/ camera&#8217;s admin password, not the App user password.</strong></p>
<p>Provide your admin password, you will be able to view the cameras remotely from the App.</p>
<p>If you are an authorized user by the administrator, provide your user name and your password.</p>
<p><strong>4. Update device password</strong></p>
<p>If you&#8217;ve changed your admin password lately, you need to update it to the App.</p>
<p><img decoding="async" src="https://support.xmarto.com/images/1657598639mceclip0.png" width="" height="300" /> =&gt; <img decoding="async" src="https://support.xmarto.com/images/1657598699mceclip1.png" width="" height="300" />  =&gt; <img decoding="async" src="https://support.xmarto.com/images/1657598810mceclip3.png" height="300" /></p>
<p><strong>A few important tips</strong></p>
<ol>
<li><strong>The default password<br />
</strong>If you skip setting a password for your NVR or camera, then the default password is empty.<br />
You leave the password area empty and tap next to view the cameras or access the menu.</p>
<p>That also means, theoretically anyone who knows your Cloud ID can access the NVR/ camera. (although no one will know your Cloud ID unless you show them). So it is strongly suggested to set an admin password; as soon as you start to use the XMARTO NVR/ camera.</li>
</ol>
<p><strong> 2. Secondary users</strong></p>
<p>If you are running a store, an office etc; in the <em><strong>System setting &#8211;</strong></em> <em><strong>System admin &#8211; User</strong></em> setting, you can add a few users with secondary permissions.</p>
<p>Then give those secondary user accounts to your employees. For example, you added user &#8220;JohnWayne&#8221; with password &#8220;batman&#8221;.</p>
<p>When he try to access the NVR&#8217;s screen, he needs to change the username from &#8220;admin&#8221; to &#8220;JohnWayne&#8221;, then enter password &#8220;batman&#8221; to access the NVR menu.</p>
<p>Same thing in the App. Obviously John Wayne needs to create his own App user account with his own email or phone #.</p>
<p>Then when he add the NVR system or camera to App, he input or scan the Cloud ID, provide his own NVR/Camera access combination, to access the NVR/ camera, with your nominated permissions only.</p>
<p><strong>3. That sounds way too complicated. &#8220;I&#8217;d simply let my families know my Cloud ID and admin password so they can view&#8221; </strong></p>
<p>Not suggested. Logically, the WallPixel Cloud will take the 1st App user who added the Cloud ID as the owner.</p>
<p>If you have a 2nd or 3rd user adding the same Cloud ID as admin, 1 or few of you may miss some features, such as the App notifications.</p>
<p>The correct way is to use the <em><strong>S</strong><strong>haring</strong></em> feature.</p>
<p>a) let your families download and install WallPixel App, then create his/ her own App user account.</p>
<p>b) in the App, tap sharing, set sharing perimissions and valid time. Then send the QR code to your families.</p>
<p>c) In WallPixel App, your families scan the QR codes to add the camera/ system.  (no matter where they are)</p>
<p>4. <strong>&#8220;My XMARTO security system have 4 cameras and a NVR. Does that mean I have 5 Cloud IDs?&#8221;</strong><br />
No, when you use a XMARTO camera system, the App only takes the whole system as a single device; so it recognize only the NVR&#8217;s Cloud ID; and let you view 4 to 10 cameras simultaneously in App, just like what you see on the NVR&#8217;s screen.</p>
<p><strong>Privacy tips</strong></p>
<ol>
<li><strong>Does XMARTO know my device admin password?</strong><br />
No we don&#8217;t. The device password is a local password you set in the initial setup. We cannot know that.<br />
If you forgot the password, the only way is to hard reset it.<br />
About how to reset password, please contact <a href="mailto:support@xmarto.com">support@xmarto.com</a><br />
The hard reset can be done only by yourself, with the hardware in hand.</li>
<li><span class="s1"><strong>Does XMARTO know my App user password?</strong><br />
</span>No we don&#8217;t. Any App attempts to collect user&#8217;s password will not be approved by App Store or Google Play.<br />
If you forgot the App user password, the only way is to tap &#8220;Forget password&#8221; and follow steps to reset password, or simply create another user account.</li>
<li><strong>If someone hacks my App user account, what should I do?</strong><br />
That never happened. But if you believe someone hacked your App user account, the 1st thing to do is tap &#8220;Forget password&#8221; in App to reset your user password; or contact <a href="mailto:support@xmarto.com">support@xmarto.com</a> to know how-to hard reset your device password. Any of the 2 password reset will lock the access immediately.</p>
<p>For standalone cameras, please change the device password in device setting; or hold reset button to reset the camera and set it up again.<br />
For NVR or NVR systems, the way of hard resetting password is not public. Please contact support team with your order # to learn how to reset NVR admin password.</p>
<p>Relax, it&#8217;s almost impossible to happen.</li>
</ol>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
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</div>
</div>
</div>
</div>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/xmarto-nvr-wifi-ptz-camera-system-faq/">XMARTO NVR WiFi PTZ Camera System FAQ</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>How To Connect a Amcrest NVR Using ONVIF</title>
		<link>https://www.nvripc.com/how-to-connect-a-amcrest-nvr-using-onvif/</link>
					<comments>https://www.nvripc.com/how-to-connect-a-amcrest-nvr-using-onvif/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Tue, 03 Jan 2023 06:30:50 +0000</pubDate>
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					<description><![CDATA[<p>How To Connect a Amcrest NVR Using ONVIF How To Connect a Hikvision Camera to an Amcrest NVR Using ONVIF Before connecting your camera to the NVR using ONVIF, it is recommended to ensure that the camera is set back to its original factory default settings. This will ensure that no errors or setting conflicts [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-connect-a-amcrest-nvr-using-onvif/">How To Connect a Amcrest NVR Using ONVIF</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>How To Connect a Amcrest NVR Using ONVIF</p>
<h2>How To Connect a Hikvision Camera to an Amcrest NVR Using ONVIF</h2>
<p class="wysiwyg-text-align-justify">Before connecting your camera to the NVR using ONVIF, it is recommended to ensure that the camera is set back to its original factory default settings. This will ensure that no errors or setting conflicts occur during setup. The default IP for the camera should be 192.168.1.94. <strong>Please make sure the computer, camera, and NVR are on the same network during setup. </strong>The Hikvision <a href="https://www.hikvision.com/en/support/tools/hitools/TS20200826033/" target="_blank" rel="noopener">SADP tool</a> may be used during setup.</p>
<p class="wysiwyg-text-align-justify">For more information on how to connect a Hikvision camera to an Amcret NVR using ONVIF, please refer to the information provided below.</p>
<p>Read Next : <a href="https://www.nvripc.com/how-to-upgrade-nvr-firmware-for-amcrest/">How to Upgrade NVR Firmware for Amcrest</a></p>
<p><strong>Step 1:</strong> Open the Hikvision SADP tool, select the camera, and activate it.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412094834061/Image1.PNG" alt="Image1.PNG" /></p>
<p>After the camera has been activated, optional security questions can be applied if necessary.</p>
<p><strong>Step 2:</strong> Once the camera has been activated, select the camera from the interface and click <strong>Enable DHCP</strong> and enter an applicable TCP port number into the <strong>Port</strong> field (in this case, we are using a default port number of 37777). Enter the password of the camera into the <strong>Administrator Password</strong> field and click <strong>Modify</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412095017101/image2.PNG" alt="image2.PNG" /></p>
<p>Click the Refresh button, you will notice the network information for the camera has been updated in the SADP tool.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412099636621/image3.PNG" alt="image3.PNG" /></p>
<p><strong>Step 3:</strong> Open a web browser and enter the IP address for your camera in the browser then click Enter. Log into the interface and click on <strong>Configuration</strong>. Access the <strong>Network</strong> menu and click on <strong>Advanced Settings</strong> and access the <strong>Integration Protocol</strong> menu. Click on the <strong>Enable Hikvision-CGI</strong> option and from the <strong>Hikvision-CGI Authentication</strong> dropdown menu, select <strong>digest/basic</strong>. Click on the <strong>Enable ONVIF</strong> option and click <strong>Save</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412100493965/image3.PNG" alt="image3.PNG" /></p>
<p><strong>Step 4:</strong> Click <strong>Add</strong> and create an account with ONVIF mode. Click <strong>Save</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412095944205/image4.PNG" alt="image4.PNG" /></p>
<p><strong>Step 5:</strong> Navigate to <strong>System&gt;&gt;Security</strong>. In the <strong>Authentication</strong> menu, set the <strong>RTSP Authentication</strong> and <strong>WEB Authentication</strong> to <strong>digest/basic</strong> and click <strong>Save</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412096001933/image7.PNG" alt="image7.PNG" /></p>
<p><strong>Step 6:</strong> Navigate to <strong>System&gt;&gt;Maintenance</strong> and click <strong>Reboot</strong> to use ONVIF mode.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412098037517/image4.PNG" alt="image4.PNG" /></p>
<p><strong>Note:</strong> Allow the camera to finish rebooting before adding it to the NVR</p>
<p><strong>Step 7:</strong> Log into your Amcrest NVR in a web browser. For more information on how to access the web UI for your Amcrest NVR, click <a href="https://support.amcrest.com/hc/en-us/articles/4412098399501-How-To-Access-An-Amcrest-NVR-Using-a-Web-Browser" target="_blank" rel="noopener">here</a></p>
<p><strong>Step 8:</strong> Under the <strong>Management</strong> section click on <strong>Camera</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412098526861/image5.PNG" alt="image5.PNG" /></p>
<p><strong>Step 9:</strong> In the Remote Device menu, click on <strong>Manual Add</strong>. Click on the dropdown menu in the <strong>Manufacturer</strong> field and select <strong>Onvif</strong>. Enter the IP address of the camera into the <strong>IP Address</strong> field. Enter the password for the camera into the <strong>Password</strong> field and click <strong>Connect</strong>. Click <strong>Save</strong>.</p>
<p class="wysiwyg-text-align-center"><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412100786957/image8.PNG" alt="image8.PNG" /></p>
<p><strong>Step 10:</strong> Select the device in the <strong>Remote Device</strong> menu and click <strong>Refresh</strong>. The status of the device will change from red to green indicating the camera has been properly registered to the NVR using ONVIF.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412102504461/image10.PNG" alt="image10.PNG" /></p>
<figure id="attachment_3714" aria-describedby="caption-attachment-3714" style="width: 650px" class="wp-caption alignnone"><img loading="lazy" decoding="async" class="size-large wp-image-3714" src="https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-650x366.jpg" alt="How To Connect a Amcrest NVR Using ONVIF" width="650" height="366" srcset="https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-650x366.jpg 650w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-400x225.jpg 400w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-250x141.jpg 250w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-768x432.jpg 768w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-150x84.jpg 150w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF-800x450.jpg 800w, https://www.nvripc.com/wp-content/uploads/2023/01/How-To-Connect-a-Amcrest-NVR-Using-ONVIF.jpg 960w" sizes="auto, (max-width: 650px) 100vw, 650px" /><figcaption id="caption-attachment-3714" class="wp-caption-text">How To Connect a Amcrest NVR Using ONVIF</figcaption></figure>
<p>Read More : <a href="https://www.nvripc.com/how-to-install-amcrest-surveillance-pro-pc-mac/">How To Install Amcrest Surveillance Pro PC MAC</a></p>
<h1 class="article__title">How To Connect a Reolink Camera to an Amcrest NVR Using ONVIF</h1>
<p class="wysiwyg-text-align-justify">Before connecting your camera to the NVR using ONVIF, it is recommended to ensure that the camera is set back to its original factory default settings. This will ensure that no errors or setting conflicts occur during setup. <strong>Please make sure the computer, camera, and NVR are on the same network during setup. </strong>The <a href="https://reolink.com/software-and-manual/" target="_blank" rel="noopener">Reolink App/Client</a> may be used during setup.</p>
<p class="wysiwyg-text-align-justify">For more information on how to connect a Reolink camera to an Amcret NVR using ONVIF, please refer to the information provided below.</p>
<p class="wysiwyg-text-align-justify"><strong>Step 1:</strong> Open the Reolink App/Client, select the camera and follow the prompts to activate it. This will register the camera to your network.</p>
<p class="wysiwyg-text-align-center"><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412107062541/mceclip1.png" alt="mceclip1.png" /></p>
<p class="wysiwyg-text-align-justify"><strong>Step 2: </strong>Log into your Amcrest NVR in a web browser. For more information on how to access the web UI for your Amcrest NVR, click <a href="https://support.amcrest.com/hc/en-us/articles/4412098399501-How-To-Access-An-Amcrest-NVR-Using-a-Web-Browser" target="_blank" rel="noopener">here</a></p>
<p><strong>Step 3:</strong> Under the <strong>Management</strong> section click on <strong>Camera</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412098526861/image5.PNG" alt="image5.PNG" /></p>
<p><strong>Step 4:</strong> In the <strong>Remote Device</strong> menu, click <strong>Device Search</strong>. Select the camera from the interface and click <strong>Add</strong>.</p>
<p><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412107334157/image3.PNG" alt="image3.PNG" /></p>
<p>The status of the camera will be red as the password for the camera is not properly registered in the NVR.</p>
<p><strong>Step 5:</strong> Click the <strong>Edit</strong> icon (pencil) and enter the password for your Reolink camera. Click <strong>Save</strong>.</p>
<p class="wysiwyg-text-align-center"><img loading="lazy" decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412103706509/image4.PNG" alt="image4.PNG" width="489" height="582" /></p>
<p class="wysiwyg-text-align-left"><strong>Step 6:</strong> Select the device in the <strong>Remote Device</strong> menu and click <strong>Refresh</strong>. The status of the camera will change from red to green indicating the camera has been properly registered to the NVR using ONVIF.</p>
<p class="wysiwyg-text-align-left"><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4412103764877/image5.PNG" alt="image5.PNG" /></p>
<h1 class="article__title">How to Access an Amcrest NVR in a Web Browser Using Internet Explorer Mode on Microsoft Edge</h1>
<div class="article-meta">
<div class="article-meta__col article-meta__col--main">
<div class="entry-info ">
<p>Internet Explorer Mode (IE Mode) is a functionality built inside the Microsoft Edge browser that will allow your device to function inside a traditional IE infrastructure. IE Mode is available in both Windows 10 and Windows 11 OS and is useful for devices or features that do not currently support javascript in other web browsers such as Chrome, Firefox, etc. For more information on how to view your device using IE mode inside Edge, please refer to the information provided below.</p>
<p><strong>Step 1:</strong> Open Microsoft Edge and enter <a href="//settings/defaultbrowser" target="_blank" rel="noopener">edge://settings/defaultbrowser</a> into the browser</p>
<p class="wysiwyg-text-align-left"><strong>Step 2:</strong> In the Default Browser menu, click on the &#8220;<strong>Allow sites to be reloaded in Internet Explorer mode</strong>&#8221; dropdown menu and select <strong>Allow </strong>then click <strong>Restart</strong> to restart the browser.</p>
<p class="wysiwyg-text-align-left"><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4407011899661/image3.PNG" alt="image3.PNG" /></p>
<p class="wysiwyg-text-align-left"><strong>Step 3:</strong> Locate the IP address for your camera (Amcrest IP Config tool, etc). Once you have the IP address for your camera, navigate back to the Default Browser settings menu and in the <strong>Internet Explorer mode</strong> pages section, click <strong>Add</strong>.</p>
<p class="wysiwyg-text-align-left"><img decoding="async" src="https://support.amcrest.com/hc/article_attachments/4407003788429/image4.PNG" alt="image4.PNG" /></p>
<p class="wysiwyg-text-align-left"><strong>Step 4:</strong> Enter the IP address for your device into the <strong>Add a page</strong> prompt and click <strong>Add</strong>. The IP address you entered will be displayed in the Internet Explorer mode pages section.</p>
<p class="wysiwyg-text-align-left"><strong>Step 5:</strong> Exit out of Edge and open the browser. Enter the IP address you entered into the browser to load the device&#8217;s interface. You can now access the web user interface for your device using internet explorer mode, if any plugins are required please allow all plugins to view and access all camera functions.</p>
</div>
</div>
</div>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/how-to-connect-a-amcrest-nvr-using-onvif/">How To Connect a Amcrest NVR Using ONVIF</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>Hikvision Hik-Connect complete setup guide</title>
		<link>https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/</link>
					<comments>https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Fri, 02 Dec 2022 08:43:42 +0000</pubDate>
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		<guid isPermaLink="false">https://www.nvripc.com/?p=3634</guid>

					<description><![CDATA[<p>Hikvision Hik-Connect complete setup guide How to Set up Hik-Connect on Hikvision Recorder for Remote Camera Viewing Purpose of The Guide This guide will walk you through the process of using the menus on your NVR to set up your Hikvision system on the Hik-Connect remote viewing app. Before You Begin Ensure that your NVR or DVR [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/">Hikvision Hik-Connect complete setup guide</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>Hikvision Hik-Connect complete setup guide</p>
<h1 class="heading">How to Set up Hik-Connect on Hikvision Recorder for Remote Camera Viewing</h1>
<h2>Purpose of The Guide</h2>
<p>This guide will walk you through the process of using the menus on your NVR to set up your Hikvision system on the Hik-Connect remote viewing app.</p>
<h2>Before You Begin</h2>
<ul>
<li>Ensure that your NVR or DVR is set up locally, that the system has been configured with a password and that your cameras are viewable. If you have not already set up your system please follow the relevant guide from this page.</li>
<li>Connect your NVR or DVR to your network by running an ethernet cable from the LAN port on the recorder directly to your router.</li>
<li>Install the Hik-Connect app on your phone or tablet.</li>
</ul>
<h2>Let&#8217;s Get Started</h2>
<p>The first step of this process is slightly different depending on which version of the Hikvision software is installed on your recorder. Please look at the images below to identify which version you are using and follow the relevant instructions.</p>
<blockquote><p>Load More :</p>
<ul>
<li><a href="https://www.nvripc.com/how-to-set-up-a-hikvision-nvr-system-2/">How to Set up a Hikvision NVR System</a></li>
<li><a href="https://www.nvripc.com/how-to-add-smart-doorbell-camera-to-hikvision-dahua-nvr/">How to add smart doorbell camera to Hikvision/Dahua NVR?</a></li>
<li><a href="https://www.nvripc.com/how-to-hik-connect-setup-guide/">How To Hik-Connect Setup Guide</a></li>
</ul>
</blockquote>
<h3>Enabling Hik-Connect on the Recorder</h3>
<h3><strong>Version 3.0</strong></h3>
<p>1) <strong>Right click</strong> and select <strong>Menu </strong>and then browse to Configuration &gt; Network &gt; Platform Access.</p>
<p>2) Tick the <strong>Enable</strong> box. You will then be prompted to create a <strong>Verification Code</strong>, set this as something memorable and please make a note of it as you will need it again shortly.</p>
<p>3) You should hopefully now see a screen like the one below. If you see a <strong>Status</strong> of <strong>Offline</strong> please take a look at this guide to fix that issue before continuing.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061407788/original/Y1YrRvuOStx820X7tDhwEGjCofw9s_Ca8w.jpg?1564742997" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061407788/original/Y1YrRvuOStx820X7tDhwEGjCofw9s_Ca8w.jpg?1564742997" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061407788/original/Y1YrRvuOStx820X7tDhwEGjCofw9s_Ca8w.jpg?1564742997" data-fileid="43061407788" data-uniquekey="1564741226684" data-index="0" /></a></div>
<h3><strong>Version 4.0</strong></h3>
<p>1) Open the <strong>Main Menu</strong> by clicking the <strong>Cog icon </strong>and then browse to Network &gt; Advanced &gt; Platform Access.</p>
<p>2) Tick the <strong>Enable</strong> box. You will then be prompted to create a <strong>Verification Code</strong>, set this as something memorable and please make a note of it as you will need it again shortly.</p>
<p>3) You should hopefully now see a screen like the one below. If you see a <strong>Status</strong> of <strong>Offline</strong> please take a look at this guide to fix that issue before continuing.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061409894/original/_E28TmPbo2fKoIFjNVqmd-ZyTFUi3EOEHQ.jpg?1564743571" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061409894/original/_E28TmPbo2fKoIFjNVqmd-ZyTFUi3EOEHQ.jpg?1564743571" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061409894/original/_E28TmPbo2fKoIFjNVqmd-ZyTFUi3EOEHQ.jpg?1564743571" data-fileid="43061409894" data-uniquekey="1564743225045" data-index="1" /></a></div>
<h3>Setting up Hik-Connect</h3>
<p>The next step is to register for a Hik-Connect account and add the recorder to it.</p>
<p>1) On your phone or tablet install the <strong>Hik-Connect </strong>app.</p>
<p>2) Select your <strong>Region</strong>, press <strong>Login </strong>and then <strong>Register</strong>. Follow this process through as instructed by the app.</p>
<p>3) Once you have logged in <strong>press the + Icon </strong>in the top right corner, highlighted on the image below, and then select <strong>Scan QR Code</strong>.</p>
<p><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061467806/original/2uXA1yIK1qeaMqIpjV85M-MdqoFf2moJAA.jpg?1564757276" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061467806/original/2uXA1yIK1qeaMqIpjV85M-MdqoFf2moJAA.jpg?1564757276" data-fileid="43061467806" data-uniquekey="1564743600998" data-index="2" /></p>
<p>4) Your phone or tablet camera will now switch on, use this to <strong>scan the QR code </strong>displayed on the <strong>Platform Access</strong> menu as shown in the first part of this guide. Once scanned press <strong>Add </strong>to confirm the new device.</p>
<p>5) You will now see your device list. <strong>Select the new device</strong> and as in the image above you will see a small preview appear in the bottom right corner.</p>
<p>6) Click on the black box in the bottom right corner and it will take you through to your camera feed. The first time you do this on a new phone or tablet it will prompt you to enter the <strong>Verification Code</strong> that you created when you enabled Hik-Connect on your recorder in the first stage of this guide.</p>
<h1 class="heading">How to Use Your Computer to Set up Hik-Connect for Remote Camera Viewing</h1>
<h2>Purpose of The Guide</h2>
<p>This guide will walk you through using your computer to enable Hik-Connect on your Hikvision camera system so that you are able to view your cameras on your mobile phone or tablet from any location.</p>
<h2>Before You Begin</h2>
<ul>
<li>Make sure that your Hikvision system is set up locally and that your cameras are viewable on your NVR or DVR. If you have not already set your device up please follow the relevant guide on this page to do so.</li>
<li>Connect your NVR to your network by running an ethernet cable from the LAN port on your NVR or DVR directly to your router.</li>
<li>If you are using a Windows computer, install SADP from this page. If you are using an Apple computer, install it from here.</li>
</ul>
<h2>Let&#8217;s Get Started</h2>
<p>There are three parts to this process. FIrst we need to enable Hik-Connect on the camera or recorder, secondly we will add it to your Hik-Connect account and thirdly we will set up the Hik-Connect app on your phone or tablet so you can view the camera.</p>
<h3>Enabling Hik-Connect</h3>
<p>1) On your computer open <strong>SADP Tool</strong>. This program will show you any Hikvision equipment connected directly to your network. You should see a screen like the one below.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169374/original/Ti1Qjhqo8NHFeJjqGuqOmooULJdL_3cMMA.PNG?1564662973" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169374/original/Ti1Qjhqo8NHFeJjqGuqOmooULJdL_3cMMA.PNG?1564662973" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169374/original/Ti1Qjhqo8NHFeJjqGuqOmooULJdL_3cMMA.PNG?1564662973" data-fileid="43061169374" data-uniquekey="1564655635279" data-index="0" /></a></div>
<p>If any of your devices show a <strong>Status</strong> of <strong>Inactive </strong>please refer to the relevant guide on this page to set your device up correctly before continuing with this guide.</p>
<p>2) <strong>Select your NVR or DVR</strong> from the list by ticking the box to the left of it. If you have multiple devices showing and are not sure which is your NVR/DVR then searching for the <strong>Device Type </strong>on google will show you which device is which. <strong>If you are only using IP cameras</strong> with no recorder then you will need to set up each camera individually. Select one camera, follow the rest of this guide then return to this step for each of the other cameras.</p>
<p>3) When you select the device you will see a panel of information on the right that looks like the one in the image above. Tick the box next to <strong>Enable Hik-Connect</strong> and a window like the one below will pop up. Please enter an easy to remember <strong>Verification Code</strong> and make sure you note it down somewhere as we will need this later on.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169963/original/fWNLDZHWo5YRq69Do-tO7EwpfFBFLO6IMg.PNG?1564663098" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169963/original/fWNLDZHWo5YRq69Do-tO7EwpfFBFLO6IMg.PNG?1564663098" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061169963/original/fWNLDZHWo5YRq69Do-tO7EwpfFBFLO6IMg.PNG?1564663098" data-fileid="43061169963" data-uniquekey="1564655635279" data-index="1" /></a></div>
<p>4) Once you have set and confirmed your Verification Code you will now have a screen like the one below. Enter your devices password in the <strong>Admin Password</strong> box and press <strong>Modify</strong>.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061170330/original/7n-VZYWcCI10TNP-AGC7NsiJYlY_mQ473g.PNG?1564663175" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061170330/original/7n-VZYWcCI10TNP-AGC7NsiJYlY_mQ473g.PNG?1564663175" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061170330/original/7n-VZYWcCI10TNP-AGC7NsiJYlY_mQ473g.PNG?1564663175" data-fileid="43061170330" data-uniquekey="1564655635279" data-index="2" /></a></div>
<p>5) The last step in this section is to make a note of the relevant portion of the serial number. If you look on the information panel you will see a <strong>Serial Number</strong> field. The part of the serial number we need to make a note of are the final 9 digits. If you look towards the right hand end of the serial number you will have a block of 8 or 9 numbers. If you see a block of 9 numbers make a note of them, if you only see 8 numbers make a note of the letter immediately beforehand and the 8 numbers.</p>
<p>To make this a bit clearer I will give you two examples from our cameras.</p>
<p><strong>DS-2CD2142FWD-I20170407BBWR741997176</strong> &#8211; On this device you can see we have 9 numbers at the end of the serial number, so in this case we would need to make a note of <strong>741997176.</strong></p>
<p><strong>DS-7732NI-I4/16P1620170517CCRC65050055WCVU</strong> &#8211; On this device you will see that near the end of the serial number we only have a block of 8 numbers, so in this case what we would need to make a note of is <strong>C65050055</strong>, the block of 8 numbers and the letter before them.</p>
<p>Once you have a note of the relevant part of your serial number we can move on to adding the device to your Hik-Connect account.</p>
<h3>Adding Devices to Your Hik-Connect Account</h3>
<p>1) Go to <a href="http://www.hik-connect.com/" target="_blank" rel="noreferrer noopener">www.hik-connect.com</a> and register for an account. Once you are registered you need to log in to the website and you will see the following.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061176389/original/lGseeza4GBbLZ2qqdPoYKVYrkDsICFN7hA.PNG?1564664459" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061176389/original/lGseeza4GBbLZ2qqdPoYKVYrkDsICFN7hA.PNG?1564664459" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061176389/original/lGseeza4GBbLZ2qqdPoYKVYrkDsICFN7hA.PNG?1564664459" data-fileid="43061176389" data-uniquekey="1564664172987" data-index="3" /></a></div>
<p>2) Click on the <strong>Add</strong> button in the top right corner and, in the window that pops up, enter the 9 digits from the <strong>Serial Number</strong> that you noted down earlier and press the Search button. If the device is online you should see the following screen.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061178514/original/TQvogDpYltTYC20v_RrvXvFq75CiDioI1A.PNG?1564664852" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061178514/original/TQvogDpYltTYC20v_RrvXvFq75CiDioI1A.PNG?1564664852" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061178514/original/TQvogDpYltTYC20v_RrvXvFq75CiDioI1A.PNG?1564664852" data-fileid="43061178514" data-uniquekey="1564664816899" data-index="4" /></a></div>
<p>If that window appears <strong>press the + icon</strong>. If<strong> </strong>that window doesn&#8217;t appear it can be one of two things. First thing to check is that you entered the correct portion of the serial number, please refer to step 5 above to check the serial number you are using. If the number you entered is correct then please refer to this guide to fix the issue before returning to this step and continuing to follow this guide.</p>
<p>3) After pressing the <strong>+ icon</strong> you will be prompted to enter your verification code. This is the code that you set in step 3 of the first portion of this guide.</p>
<p>4) Once you have entered the verification code you should be presented with a screen like the one below. If all has gone well you will see your device with a status of <strong>Online</strong>.</p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061181803/original/muRnNTbcGTRLTkTA0J0h3eB3ZHd89lVT_g.PNG?1564665499" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061181803/original/muRnNTbcGTRLTkTA0J0h3eB3ZHd89lVT_g.PNG?1564665499" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061181803/original/muRnNTbcGTRLTkTA0J0h3eB3ZHd89lVT_g.PNG?1564665499" data-fileid="43061181803" data-uniquekey="1564664816899" data-index="5" /></a></div>
<p>At this point we can now move on to the final stage of the process, actually viewing the cameras.</p>
<h3>Accessing Your Cameras on the Hik-Connect App</h3>
<p>1) On your phone or tablet <strong>install the Hik-Connect app</strong>.</p>
<p>2) <strong>Log in</strong> using the details that you registered with in step 1 of the previous section of this guide. You will see a screen a bit like the one below.</p>
<p><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061187092/original/HHuHc8O38xfwt3LKw30DERIrNpFTZOEz5w.png?1564666536" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061187092/original/HHuHc8O38xfwt3LKw30DERIrNpFTZOEz5w.png?1564666536" data-fileid="43061187092" data-uniquekey="1564664816899" data-index="6" /></p>
<p>3) The device you are looking for will have a name that includes the 9 digit serial number you entered in the previous section. <strong>Click on that device </strong>and it will prompt you to enter the <strong>verification code</strong> that you set earlier. The only time you will need to use this code is when you first log in to your Hik-Connect account on a new phone or tablet.</p>
<p>If you are using an NVR or DVR then at this point you are now finished, if you are adding individual IP cameras you now need to return to step 2 of the first section of this guide and repeat the process for each camera.</p>
<h1 class="heading">How to Fix a Hik-Connect Status of Offline</h1>
<h2>Purpose of The Guide</h2>
<p>If you have attempted to connect your Hikvision equipment to Hik-Connect following How to Setup Hikvision DVR for Remote Viewing or How to View Hikvision Camera on laptop and have got stuck at the point of getting the device to appear online this guide will walk you through the most common solution.</p>
<h2>Product Compatibility</h2>
<p>This how-to article relates to Hikvision cameras.</p>
<h2>Before You Begin</h2>
<ul>
<li>If you wish to use a computer make sure you have <a href="https://www.hikvision.com/en/Support/Downloads/Tools" target="_blank" rel="noreferrer noopener">SADP Tool</a> installed.</li>
<li>If you want to use the menus on the NVR or DVR make sure you have it connected to a monitor or TV screen with the included mouse plugged in to the device.</li>
</ul>
<h2>Let&#8217;s Get Started</h2>
<h3>Using a Computer</h3>
<p>1) Open SADP Tool. <strong>Select your NVR or DVR </strong>from the list of devices. <strong>If you are using IP cameras with no recorder</strong> then you will need to address this issue one camera at a time so select one camera and return to this step once completing the process for that camera. Make a note of the <strong>IP Address</strong> for your selected device,</p>
<p>2) Open <strong>Internet Explorer</strong> and go to the IP address from the previous step.</p>
<p>3) Log in to the device using the username &#8220;<strong>admin</strong>&#8221; and the password that you have previously set on the device.</p>
<p>4) Navigate to Configuration &gt; Network &gt; Basic Settings &gt; TCP/IP</p>
<p>5) On this page make a note of the <strong>IPv4 Default Gateway</strong>. Near the bottom of the page you will see the <strong>DNS Server</strong> section. Enter the <strong>IPv4 Default Gateway</strong> in the <strong>Preferred DNS Server</strong> field and enter <strong>8.8.8.8</strong> in the <strong>Alternate DNS Server</strong> field. Save your changes.</p>
<p>6) Now navigate to Configuration &gt; Network &gt; Advanced Settings &gt; Platform Access. If the fix has worked then you will see a <strong>Register Status</strong> of <strong>Online</strong>. It can take a minute or two for this status to appear so please wait a minute and refresh the page if you do not see the change immediately.</p>
<p>If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.</p>
<p>If that has not worked return to the TCP/IP menu as in step 4 and tick the box for <strong>Auto DNS</strong> and press apply before checking the status in in step 6.</p>
<p dir="ltr">If at this point you are still having no luck please get in contact for further support.</p>
<h3>Using the NVR or DVR</h3>
<p>This process is slightly different depending on which version of the Hikvision operating system is installed on your device. This guide will cover both versions so please have a look at the section that is relevant for you.</p>
<p><strong>Version 3.0</strong></p>
<p>1) <strong>Right click</strong> and select <strong>Menu </strong>and then browse to Configuration &gt; Network &gt; General</p>
<p>2) Set your <strong>Preferred DNS Server</strong> so that it is the same as your <strong>IPv4 Default Gateway</strong> and set your <strong>Alternate DNS Server</strong> to <strong>8.8.8.8 </strong>and press <strong>Apply.</strong></p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061400294/original/cEr45MBa4L7qgVzq2D0cMMjYRRfaKGC1Ow.jpg?1564740923" target="_blank" rel="noopener" aria-describedby="Hikvision configuration screen"><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061400294/original/cEr45MBa4L7qgVzq2D0cMMjYRRfaKGC1Ow.jpg?1564740923" alt="Hikvision configuration screen" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061400294/original/cEr45MBa4L7qgVzq2D0cMMjYRRfaKGC1Ow.jpg?1564740923" data-fileid="43061400294" data-uniquekey="1564740907810" data-index="0" /></a></div>
<p>3) To check if this has worked browse to Network &gt; Platform Access. You should now see a <strong>Status</strong> of <strong>Online</strong>.</p>
<p><strong>Version 4.0</strong></p>
<p>1) Open the <strong>Main Menu</strong> by clicking the <strong>Cog icon </strong>and then browse to Network &gt; TCP/IP.</p>
<p>2) Set your <strong>Preferred DNS Server</strong> so that it is the same as your <strong>IPv4 Default Gateway</strong> and set your <strong>Alternate DNS Server</strong> to <strong>8.8.8.8 </strong>and press <strong>Apply.</strong></p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061222930/original/RhKBsweiLkH-nLbqlwzE-NteNut5hEWkDQ.jpg?1564673497" target="_blank" rel="noopener" aria-describedby="Version 4.0 HVR"><img decoding="async" class="fr-fic fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061222930/original/RhKBsweiLkH-nLbqlwzE-NteNut5hEWkDQ.jpg?1564673497" alt="Version 4.0 HVR" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43061222930/original/RhKBsweiLkH-nLbqlwzE-NteNut5hEWkDQ.jpg?1564673497" data-fileid="43061222930" data-uniquekey="1564673356711" data-index="1" /></a></div>
<p>3) To check if this has worked browse to Network &gt; Advanced &gt; Platform Access. You should now see a <strong>Status</strong> of <strong>Online</strong>..</p>
<p>If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.</p>
<h1 class="heading">Video &#8211; How to Share Your Hikvision Device Using Hik-Connect</h1>
<p>This video will show you how to share your camera through Hik-Connect so it can be viewed by multiple people on their own phones or tablets.</p>
<h2>Before You Begin</h2>
<ul>
<li>Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this page  to complete the setup process.</li>
<li>Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.</li>
</ul>
<h2>Let&#8217;s Get Started</h2>
<p><span class="fr-video fr-fvc fr-dvb fr-draggable"><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/cq1yq3yfK0g?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></span></p>
<h1 class="heading">How to enable Hik-Connect via local GUI</h1>
<p>This video will show you how to use the interface on your NVR or DVR to enable Hik-Connect.</p>
<h2>Before You Begin</h2>
<ul>
<li>Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this pageto complete the setup process.</li>
<li>Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.</li>
</ul>
<p><span class="fr-video fr-fvc fr-dvb fr-draggable fr-active"><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/3tT5aGJVn9s?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></span></p>
<h1 class="heading">How to register Hik-Connect account via web browser</h1>
<p><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/z-AL2KtWGMI?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen"></iframe></p>
<h1 class="heading">How to set up Hik-Connect function in iVMS-4200</h1>
<p dir="ltr">This video will show you how to add your Hik-Connect account to IVMS-4200 so that you can view your Hikvision cameras remotely on your desktop or laptop using your Hik-Connect login details.</p>
<h2>Before You Begin</h2>
<ul>
<li>Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on <a href="https://helpdesk.spycameracctv.com/a/solutions/folders/43000549347" target="_blank" rel="noreferrer noopener">this page</a> to complete the setup process.</li>
<li>Install the latest version of IVMS from <a href="https://www.hikvision.com/en/Support/Downloads/Client-Software" target="_blank" rel="noreferrer noopener">this page</a> on your computer or laptop. You will see multiple versions of IVMS, the one you want is &#8220;IVMS 4200&#8221;, not the VS, AC or Video Wall version.</li>
</ul>
<h2>Let&#8217;s Get Started</h2>
<p><span class="fr-video fr-fvc fr-dvb fr-draggable"><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/y5bbX3oQ9DA?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></span></p>
<h1 class="heading">How to Upgrade Your Visitor Mode Account to an Official Account</h1>
<p><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/v-6gDXsKBa4?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen"></iframe></p>
<h1 class="heading">How to Use Visitor Mode in Hik-Connect App</h1>
<p><iframe loading="lazy" class="fr-draggable" src="https://www.youtube.com/embed/YXodyH0EtR4?wmode=opaque" width="640" height="360" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" allowfullscreen="allowfullscreen"></iframe></p>
<h1 class="heading">How to unbind your Hikvision device from a Hik-Connect account</h1>
<p><span class="fontstyle0">This article shows you four different methods of unbinding your Hikvision device from another Hik-Connect account.</span></p>
<p class="fd-toc"><strong>TABLE OF CONTENTS</strong></p>
<ul>
<li>Log into your Hik-Connect account and manually delete the device</li>
<li>Use the Hik-Connect unbind function when connected to the same router as the device</li>
<li>Unbind devices by the local unbinding function of back-end device.</li>
<li>Unbind devices using SADP when connected to the same router as the device</li>
<li>Notes</li>
</ul>
<h2 id="​​Log-into-your-Hik-Connect-account-and-manually-delete-the-device"><span class="fontstyle0"><strong>Log into your Hik-Connect account and manually delete the device</strong><br />
</span></h2>
<h2 id="Use-the-Hik-Connect-unbind-function-when-connected-to-the-same-router-as-the-device"><span class="fontstyle0"><strong>Use the Hik-Connect unbind function when connected to the same router as the device</strong><br />
</span></h2>
<p><span class="fontstyle2">If your mobile phone is connected to the same internet router as the recorder/camera, you can use Hik-Connect to unbind it. </span></p>
<p><span class="fontstyle2">Simply scan the QR code on the device as if you were adding it to your account, and the app will alert you that the device has already been added to the account. Tap the &#8216;Unbind&#8217; button and the app will prompt you to enter the username and password that have been set on the device. The username will always be &#8216;admin&#8217; unless it has been manually changed. You will also need to enter the verification code shown in the app.</span></p>
<h2 id="Unbind-devices-by-the-local-unbinding-function-of-back-end-device."><strong><span class="fontstyle0">Unbind the device via the local recorder interface (does not apply to stand-alone cameras)<br />
</span></strong></h2>
<p><span class="fontstyle2">If your recorder is on the new firmware (GUI4.0) you can also unbind the device by going into the local recorder menu via a TV or monitor, then Network &gt; Advanced-&gt; Platform Access-&gt; Hik-Connect. Select the unbind button.</span></p>
<h2 id="​Unbind-devices-using-SADP when-connected-to-the-same-router-as-the-device"><strong><span class="fontstyle0">Unbind devices using SADP when connected to the same router as the device</span></strong></h2>
<p><span class="fontstyle2">If your laptop or computer is connected to the same internet router as the recorder/camera, you can use SADP to unbind it. </span><span class="fontstyle2">Download <a href="http://www.hikvisioneurope.com/portal/?dir=portal/Technical%20Materials/11%20%20Software/00%20%20Software%20Tool%20Package/01%20%20%20SADP%20Tools/V3.0.2.4" target="_blank" rel="noopener">SADP for Windows here</a>, or <a href="http://www.hikvisioneurope.com/portal/?dir=portal/Technical%20Materials/11%20%20Software/00%20%20Software%20Tool%20Package/01%20%20%20SADP%20Tools/Mac_V1.0.0.4" target="_blank" rel="noopener">download SADP for Mac here</a>.</span></p>
<p><span class="fontstyle2">Open up SADP and select the recorder/camera by ticking the box on the far right side of the screen.</span></p>
<p><span class="fontstyle2">Click the &#8216;Unbind&#8217; button at the top of the window. SADP will prompt you to enter the username and password that have been set on the device. The username will always be &#8216;admin&#8217; unless it has been manually changed. You will also need to enter the verification code shown.<br />
</span></p>
<h2 id="Notes"><span class="fontstyle2"><br />
<strong>Notes</strong></span></h2>
<p><span class="fontstyle2"><br />
1. If the recorder is in a location where it is not connected to a recorder, you may have to bring a router on site to allow for another device to be on the same local area network.<br />
</span></p>
<p><span class="fontstyle2"><br />
2. When unbinding using Hik-Connect or SADP on the LAN, you must ensure that the area where the device<br />
is located is the same as the location of the account which the device is bound to.</span></p>
<h1 class="heading">How To Add Port Forwarding Rules with Dyn Address to Hik Connect.</h1>
<h2 data-identifyelement="510">Purpose of The Guide</h2>
<p dir="ltr" data-identifyelement="513">This Guide will show you how to add your Dyn address or static IP address settings to the Hik connect app on a smart device.</p>
<h2 data-identifyelement="516">Before You Begin</h2>
<p dir="ltr" data-identifyelement="519">Make sure all the port forwarding rules are in place and the Dyn address is working or you have a static IP address provided by your internet provider. If you want to know how to add the port forwarding rules, then you need to follow the guide <a href="https://helpdesk.spycameracctv.com/support/solutions/articles/43000487179-how-to-configure-port-forwarding-on-a-hikvision-recorder" data-identifyelement="520" target="_blank" rel="noopener">Here</a>.</p>
<p dir="ltr" data-identifyelement="523">You will also need to make sure your Dyn address is working, ours is <a class="c-link" href="http://exampledns.dvrdns.org/" target="_blank" rel="noopener noreferrer" data-remove-tab-index="true" data-sk="tooltip_parent" data-stringify-link="http://exampledns.dvrdns.org">exampledns.dvrdns.org</a><span dir="ltr"> </span> &lt;- this should direct you to your Hikvision cameras/ NVR login page.</p>
<p dir="ltr" data-identifyelement="527">You will also need your recorder password to enable you to add the device to the Hik connect app.</p>
<p dir="ltr" data-identifyelement="527">To download Hik Connect can be found here.</p>
<p dir="ltr" data-identifyelement="527"><a href="https://apps.apple.com/gb/app/hik-connect-for-end-user/id1087803190" target="_blank" rel="noopener">Apple IOS</a></p>
<p dir="ltr" data-identifyelement="527"><a href="https://www.hik-connect.com/views/qrcode/hc/hc.html" target="_blank" rel="noopener">Andriod</a></p>
<div class="image-container "><a class="image-enlarge-link" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43340705491/original/kFDStf_TW2uYpY67EbYiMMm_JMc6wj-m2Q.png?1657711627" target="_blank" rel="noopener" aria-describedby=""><img decoding="async" class="fr-fic fr-fil fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43340705491/original/kFDStf_TW2uYpY67EbYiMMm_JMc6wj-m2Q.png?1657711627" data-attachment="[object Object]" data-id="43340705491" data-identifyelement="529" data-index="0" /></a></div>
<h2 dir="ltr" data-identifyelement="530">Let&#8217;s Get Started</h2>
<ol>
<li dir="ltr" data-identifyelement="536">Open the Hik Connect App.</li>
<li dir="ltr" data-identifyelement="538">Click + -&gt; Manual Add -&gt; then you will have a load of information to input.</li>
<li dir="ltr" data-identifyelement="538">Make sure adding type is changed to IP/DOMAIN, then your page should look like this below.</li>
</ol>
<p dir="ltr" data-identifyelement="538"><img decoding="async" class="fr-fic fr-fil fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43341132732/original/gFnwOpIMH4lw31VTKyB3Vqbvxl6JnFGyfg.png?1657808023" data-attachment="[object Object]" data-id="43341132732" data-index="1" /></p>
<ul>
<li dir="ltr" data-identifyelement="540">Alias &#8211; Anything you want to name it.</li>
<li dir="ltr" data-identifyelement="542">Address &#8211; Dyn Address either we have provided if you are one of our LIVEVIEW / PREMIUMSUP customers, If you want to take a look at our support packages this can be found Retail Customers or Trade Support</li>
<li dir="ltr" data-identifyelement="546">If you have your own DYN address which is working, this will work too, you can also use a static IP address if you have one.</li>
<li dir="ltr" data-identifyelement="549">Port -8000</li>
<li dir="ltr" data-identifyelement="551">Username &#8211; admin</li>
<li dir="ltr" data-identifyelement="553">Password &#8211; (Password for your recorder).</li>
<li dir="ltr" data-identifyelement="555">Then Click Save Top Right.</li>
</ul>
<p dir="ltr" data-identifyelement="557"><img decoding="async" class="fr-fic fr-fil fr-dib lightbox-image" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43340709163/original/jMQkf-Uw4E49_n-I3aJxF6TE5cL9MrfpSA.png?1657712281" data-attachment="[object Object]" data-id="43340709163" data-identifyelement="558" data-index="2" /></p>
<p dir="ltr" data-identifyelement="559"><strong>Once added, Start Live View.</strong></p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/hikvision-hik-connect-complete-setup-guide/">Hikvision Hik-Connect complete setup guide</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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		<title>ADDING 3RD PARTY CAMERAS TO A uniview RECORDER</title>
		<link>https://www.nvripc.com/adding-3rd-party-cameras-to-a-uniview-recorder/</link>
					<comments>https://www.nvripc.com/adding-3rd-party-cameras-to-a-uniview-recorder/#respond</comments>
		
		<dc:creator><![CDATA[M.Salih ASLAN]]></dc:creator>
		<pubDate>Thu, 20 Oct 2022 18:12:19 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[IPC]]></category>
		<category><![CDATA[add nvr ipcamera]]></category>
		<category><![CDATA[Camera]]></category>
		<category><![CDATA[Camera firmware]]></category>
		<category><![CDATA[Cameras]]></category>
		<category><![CDATA[Configure]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[Device]]></category>
		<category><![CDATA[Device Settings]]></category>
		<category><![CDATA[DHCP]]></category>
		<category><![CDATA[Download]]></category>
		<category><![CDATA[firmware]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[how to setup]]></category>
		<category><![CDATA[HTTP]]></category>
		<category><![CDATA[initial setup]]></category>
		<category><![CDATA[IP address]]></category>
		<category><![CDATA[ipcamera]]></category>
		<category><![CDATA[Manual Add]]></category>
		<category><![CDATA[Monitor]]></category>
		<category><![CDATA[Motion Detection]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Network Setup]]></category>
		<category><![CDATA[nvr]]></category>
		<category><![CDATA[ONVIF]]></category>
		<category><![CDATA[ONVIF camera]]></category>
		<category><![CDATA[password]]></category>
		<category><![CDATA[poe]]></category>
		<category><![CDATA[Recorder]]></category>
		<category><![CDATA[RTSP]]></category>
		<category><![CDATA[Set up]]></category>
		<category><![CDATA[settings]]></category>
		<category><![CDATA[Setup]]></category>
		<category><![CDATA[setup guide]]></category>
		<category><![CDATA[Setup with NVR]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Software Setup]]></category>
		<category><![CDATA[Uniview]]></category>
		<category><![CDATA[Update]]></category>
		<category><![CDATA[Web Browser]]></category>
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					<description><![CDATA[<p>LOCATING CAMERAS AND SETTING IP ADDRESS All network devices are configured for either a fixed or automatic IP address. A fixed address is static. It has been manually configured and in most cases needs to be changed to match the network where the device is going to be connected. An automatic IP address is dynamic [&#8230;]</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/adding-3rd-party-cameras-to-a-uniview-recorder/">ADDING 3RD PARTY CAMERAS TO A uniview RECORDER</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
]]></description>
										<content:encoded><![CDATA[<p>LOCATING CAMERAS AND SETTING IP ADDRESS</p>
<p>All network devices are configured for either a fixed or automatic IP address. A fixed address is static. It<br />
has been manually configured and in most cases needs to be changed to match the network where the<br />
device is going to be connected. An automatic IP address is dynamic (DHCP). It is one that the device<br />
obtains from the network where it will be connected. Which address is best is determined by the<br />
network where it’s going to be connected and is beyond the scope of this tech note. In most cases when<br />
a 3rd party camera is connected to a uniview tec NVR it should be using a static IP address. To change an<br />
IP address, most camera manufactures will make their own software for locating their cameras on a<br />
network. Using their program is always best since it should have optimal control as well as have the<br />
ability to change the IP address of the camera. For uniview tec cameras we have a similar program which<br />
is Guard Tool and is available for downloaded from the univiewtechnology.com website. It can scan the<br />
network where the computer is connected and find uniview tec devices as well as many 3<br />
rd party devices.</p>
<p>Load More : [message title=&#8221;Load More&#8221; title_color=&#8221;#000000&#8243; title_bg=&#8221;#dddddd&#8221; title_icon=&#8221;&#8221; content_color=&#8221;#000000&#8243; content_bg=&#8221;#ffffff&#8221; id=&#8221;&#8221;]<a title="Uniview Software Firmware Download" href="https://www.nvripc.com/uniview-software-firmware-download/">Uniview Software Firmware Download</a>[/message]
<p>Guard Tool might also be able change the IP address of some 3rd party cameras.</p>
<p>ADDING CAMERAS<br />
Some camera manufacturers are supported by uniview tec Plug-and-Play and will automatically add to<br />
the NVR. If they do not automatically add, then cameras will need to be manually added. Adding your<br />
cameras can be done directly at the recorder or by browsing into the recorder. For this example we are<br />
adding cameras over the web browser.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-large wp-image-3499" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1-650x325.jpg" alt="" width="650" height="325" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1-650x325.jpg 650w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1-400x200.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1-250x125.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1-150x75.jpg 150w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr1.jpg 707w" sizes="auto, (max-width: 650px) 100vw, 650px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3500" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr2.jpg" alt="" width="484" height="446" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr2.jpg 484w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr2-400x369.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr2-250x230.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr2-150x138.jpg 150w" sizes="auto, (max-width: 484px) 100vw, 484px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3501" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr3.jpg" alt="" width="303" height="293" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr3.jpg 303w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr3-250x242.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr3-150x145.jpg 150w" sizes="auto, (max-width: 303px) 100vw, 303px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3502" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr4.jpg" alt="" width="536" height="225" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr4.jpg 536w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr4-400x168.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr4-250x105.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr4-150x63.jpg 150w" sizes="auto, (max-width: 536px) 100vw, 536px" /></p>
<p>Browse to the recorder’s IP address and login. Open<br />
the Setup page and navigate to the Camera &gt;<br />
Camera menu. This menu is where you can add your<br />
cameras to the recorder, change the channel<br />
positions from the built in PoE Plug-and-Play to<br />
manual add.</p>
<p>Highlight one of the channels and then click the<br />
Modify button at the top of the menu.</p>
<p>Change the Add Mode from Plug-and-Play to IP Address. Click on Search<br />
and the Search screen will come up. If your camera is listed select it and<br />
click OK.</p>
<p>Not all 3rd party cameras are supported so it<br />
might not have been discovered and will need to<br />
be manually entered.</p>
<p>Ensure that the IP address, user name, password, and<br />
HTTP port are correct.</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-3503" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr5.jpg" alt="" width="491" height="329" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr5.jpg 491w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr5-400x268.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr5-250x168.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr5-150x101.jpg 150w" sizes="auto, (max-width: 491px) 100vw, 491px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3504" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr6.jpg" alt="" width="433" height="218" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr6.jpg 433w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr6-400x201.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr6-250x126.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr6-150x76.jpg 150w" sizes="auto, (max-width: 433px) 100vw, 433px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3505" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr7.jpg" alt="" width="302" height="292" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr7.jpg 302w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr7-250x242.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr7-150x145.jpg 150w" sizes="auto, (max-width: 302px) 100vw, 302px" /><br />
In most cases when adding a camera select ONVIF as<br />
the protocol.</p>
<p>Once done with adding the camera click Save.<br />
Note: Extended Transmission is for uniview tec camera<br />
only and should not be turned on for 3rd party cameras.<br />
The NVR will try to communicate with the camera. Monitor<br />
the camera status icon.</p>
<p>Once successful communication is established the icon will<br />
turn green.</p>
<p>It might take a couple of minutes for the camera and NVR to communicate.<br />
So click on Refresh at the top corner of the menu to update the screen.<br />
Once the icon goes green you are done and the camera is connected.<br />
If the icon does not go green hover the mouse pointer over the status icon<br />
and it will provide more information, to assist with troubleshooting (see<br />
below).</p>
<p>REASONS WHY A CAMERA MIGHT NOT CONNECT</p>
<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-3506" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr8.jpg" alt="" width="391" height="597" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr8.jpg 391w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr8-250x382.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr8-150x229.jpg 150w" sizes="auto, (max-width: 391px) 100vw, 391px" /> <img loading="lazy" decoding="async" class="alignnone size-large wp-image-3507" src="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr9.jpg" alt="" width="467" height="368" srcset="https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr9.jpg 467w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr9-400x315.jpg 400w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr9-250x197.jpg 250w, https://www.nvripc.com/wp-content/uploads/2022/10/unv-nvr9-150x118.jpg 150w" sizes="auto, (max-width: 467px) 100vw, 467px" /><br />
1. The protocol was not set to ONVIF<br />
2. The camera is not ONVIF compliant (preferably profile S and above). Please refer to Onvif.org.<br />
For cameras that don’t support Onvif camera registration refer to Adding Cameras Using RTSP<br />
Stream<br />
3. The IP address was entered incorrectly<br />
4. The HTTP port was entered incorrectly<br />
5. The camera is not compatible with the recorder. This can sometimes be resolved by updating<br />
the recorder and camera firmware to the latest revision.<br />
6. The network is not properly setup at the local level. This means that the IP address of any device<br />
could be on the incorrect subnet, the IP is conflicting with another device, or the network is not<br />
properly wired / connected.</p>
<p>ADDING CAMERAS USING RTSP STREAM<br />
In some instances you may have to add a 3rd party camera using the RTSP<br />
stream. To add a camera using an RTSP stream, from the camera menu<br />
select the channel you would like to add and click Modify.</p>
<p>Once on the Modify page you will want to change the add mode to IP<br />
Address and the Protocol to Custom. You will also need to enter the IP<br />
Address and the login credentials for the camera. As well, you will need<br />
to define the protocol settings. To do this you will need to click the<br />
Protocol button.</p>
<p>On the Protocol page you will need to fill in the information<br />
for the RTSP stream of the camera you are adding. One<br />
method of obtaining this is with the program Onvif Device<br />
Manager. In some cases the best source will be from the</p>
<p>camera manufacturer.<br />
After entering the information click the Save button on the<br />
protocol page.</p>
<p>Note: If you are adding multiple cameras of the same model, you can make your resource path generic by inserting and where indicated on the RTSP stream. This will allow you to use the same Custom definition for those cameras and not define them individually. Once you return to the camera Modify page click the Save button.</p>
<p>This should add the camera as a RTSP stream. Monitor the camera status icon. If the camera does not connect you may want to test the RTSP stream. We suggest testing with the program VLC Media Player to confirm that the RTSP is valid.</p>
<p>Note: RTSP does not support advanced functions like motion detection and PTZ control</p>
<p>&lt;p&gt;The post <a rel="nofollow" href="https://www.nvripc.com/adding-3rd-party-cameras-to-a-uniview-recorder/">ADDING 3RD PARTY CAMERAS TO A uniview RECORDER</a> first appeared on <a rel="nofollow" href="https://www.nvripc.com">NVR IPCAMERA SECURITY</a>.&lt;/p&gt;</p>
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