FLEX AI: Get started

Summary:

FLEX AI enables you to enhance camera capabilities, enabling them to detect and track previously unidentifiable objects. While many cameras can detect and track people and specific vehicle types, it is a different matter identifying shopping carts, forklift trucks, hovercrafts, or items on a conveyor belt.

With FLEX AI you can create custom object detection models for solid objects that can then be deployed to cameras, enabling you to detect objects that standard analytics does not already detect.

It is a cloud-based application, and its results are compatible with deployment to P-series AI cameras.

How it Works:

FLEX AI operates on a subscription-based model, granting users comprehensive access to train, process, and download custom detection models for end customers. However, the allocation of licenses requires a careful consideration of each end customer, with a separate FLEX AI license needed for each one. This process is typically managed by a STEP Partner, who oversees the distribution of licenses to ensure effective deployment.

For actual deployment onto cameras, FLEX AI uses a perpetual licensing system, distinct from its subscription model. Each camera necessitates its own perpetual license to run FLEX AI models effectively. This approach ensures that users can deploy and utilize the models on their cameras without the constraints of a subscription-based licensing system.

In terms of training models, FLEX AI currently supports the MP4 format or tagged WAVE Sync videos for training.

NOTE: Each project can only train one model.

Camera Compatibility:

Refer to the following article: Which Cameras are Compatible With FLEX AI

Note: Each camera can only run one FLEX AI model, although it may run in parallel with WiseAI.

The FLEX AI Flow:

The general process is as follow:

FLEX AI: What do I need to train a model with FLEX AI?

Summary:

This article covers what you need to build effective models with FLEX AI.

Training Requirements and Recommendations:

NOTE: After you click Train, the data you have created is sent to the cloud and
the algorithm is trained to detect your object. This process can take anywhere
from 30min to 1 hr and depends on the number of training images you included.

Performance Issues:

The following may cause object detection to have performance issues:

Camera Recommendations

Limitations:

FLEX AI has the following limitations:

Processing Times

FLEX AI: How do I create and manage FLEX AI projects?

Summary:

This article provides instructions for creating and managing FLEX AI projects.

Step By Step Guide:

Creating New Projects

To create a new FLEX AI project:

1. On the Project screen, click the plus (+) button to create a new project.

2. Name your project after the detection type.

NOTE:
Project names must be unique.
Each project can only consist of one object detection type.

Managing Projects

Here is an example of multiple projects being worked on in parallel.

To search for a FLEX AI project:

Existing projects will indicate their current status:

FLEX AI: How do I add a video clip for FLEX AI usage?

Summary:

This article describes the process for uploading training video clips to train a FLEX AI model.

Step By Step Guide:

Uploading a video

NOTE: The Video Library drawer can be expanded and collapsed by clicking the arrow.

Pulling bookmarked videos directly from WAVE Sync

NOTE: First tag WAVE Sync bookmarks with “flex_ai” to make them to appear in FLEX AI.

Tagging WAVE Sync videos

1. Sign in to your WAVE account.

2. Add a bookmark.

3. Tag your bookmark with “flex_ai”.

Importing WAVE Sync clips

1. Click WAVE Sync and enter your user ID and password.

2. Select your system from the dropdown menu.

3. Select the checkbox for each WAVE Sync Bookmark you would like to import.

Recommendations

FLEX AI: How do I annotate objects?

Summary:

This article describes how to move through a training video and mark objects. The goal is to take a video clip and pause at several points in the video and annotate objects (draw boxes around) you are teaching FLEX AI to detect.

Step By Step Guide:

Annotating objects

1. Pause the video on any frame that contains the object of interest.

2. Draw a detection box around every instance of the object. There can be multiple instances of an object and each instance should have its own detection box.

3. Click the Tighten button (or the keyboard shortcut T) to resize the detection boxes.
This means you can save time by roughly drawing the boxes and then tightening.

Step 1: Roughly draw a box around the object
Step 2: Click the Tighten button (or press T) to quickly get you close
There will be times that FLEX AI does not properly capture the true edges of the object, that’s why the application allows you to readjust the edges of the box. Step 3: Drag the edges/corners of a detection box to finely edit.

4. To remove a detection box, select the appropriate box and click the Delete key on your keyboard.

5. Click Save (or the keyboard shortcut S) to save the marked detection boxes.

6. Once you have drawn the necessary detection boxes, click the Train button. Your project will be unavailable during the training period which typically takes 15 to 30 minutes depending on the number of annotations.

NOTE: Since training is done in the cloud, you can work on any number of other projects
while a project is training.
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NOTE: The blue detection boxes also appear in the This Frame’s Detections area after you
save. It is recommended that a minimum of 50 detection boxes be defined before your
initial object training is complete. An AI model can include detection boxes from
multiple video clips.

Keyboard shortcuts

You can save time and effort when navigating video, marking, tightening and saving annotations, by using the keyboard shortcuts below.

FLEX AI: How do I improve my object detection model?

Summary:

This article covers improving the AI Object Detection model of your uploaded videos. This process will result in more accurate detections, fewer false positives, and fewer false negatives.

Step By Step Guide:

To improve the AI Object Detection model:

1.Click the Improve button (towards the top right of the video player) after you have reviewed the latest model.

2.Select a video to start.
FLEX AI will suggest the top 10 frames crucial for highlighting your object(s) to enhance your object detection model. Markers represent each frame the application is asking you to revisit.

3.Draw a detection box around every instance of the object.
Remember to save your detection boxes.

4.Click the Object Not Present button (towards the bottom right of the video player) if the object of interest is not in the frame.

5.Use the arrows or the orange dots to advance to different/suggested frames.

6.Complete all 10 suggested frames and repeat for all videos to be included in the next training.

7.Click the Add More button to manually look through the video and add detection boxes, if the suggested frames are not enough (ex: different angles and perspectives are needed in the training set).

8.Click Train when you are ready.
The current limit for a (1) year license is to have a maximum of (100) total trainings or improvements.

NOTE: All 10 suggested frames must be completed per video for them to be included
in the training. Detection boxes on any video where all 10 frames are not marked
will be discarded and not included.

FLEX AI: How do I review and download my FLEX AI model?

Summary:

This article covers reviewing the AI Object Detection model of your uploaded videos.

Step By Step Guide:

To review your uploaded videos:

1.Click the Ready to View button to select your trained AI model results video.

2.Adjust the confidence level slider (towards the top right of the video player) to view the identified objects that meet your specified minimum confidence level.

The following model has been trained only once, so there is no option to compare.

3.After training the AI model more than once, click the Single/Compare Player toggle to change your view from side-by-side video player to single video player.

The following model has been improved, so both the previous (left) and current (right) can be compared. We can already notice the newer model is performing better.

For tips on improving detection accuracy, refer to the following article: How do I improve my object detection model in FLEX AI?.

4.Click the Download button (towards the top right of the video player) when you feel the model has been trained to your preferences. The model can then be uploaded to a camera.

5.Upload your newly trained model to your target camera.
Refer to the following article: How do I upload a FLEX AI model to a camera?

NOTE: Downloaded AI models can be deployed to a camera via Device Manager/Wise Detector.

FLEX AI: How do I upload a FLEX AI model to a camera?

Summary:

This article describes how, after training a FLEX AI model, you can download it, and then upload it to a compatible P-Series AI camera.

Note: For simplification, the term ‘model’ refers to a ‘custom object model’.

Requirements:

NOTE: A FLEX AI model cannot run concurrently with a Hanwha Vision AI Pack.
Any existing AI Pack must first be uninstalled from the camera.
However, a FLEX AI model can run in parallel with the WiseAI app.

Step By Step Guide:

To initially upload a Custom Detection Model:

1.Download the model from FLEX AI.

2.Launch Wise AI

3.Go to the Setup tab

4.Choose the Object.tar file you’ve downloaded from FLEX AI.

5.Receive the success message

6.You can now see the model within the list

Also from within the Object Detection from the menu.

You should also see FLEX AI Model below the other object detection options.

To upload a different model:

FLEX AI: Which cameras are compatible?

Summary:

This article lists the cameras onto which an object detection model created using FLEX AI can be uploaded.

Compatibility:

FLEX AI supports the camera models listed below. They are all P series AI cameras which incorporate the greatest processing power required to run the AI models.

<p>The post FLEX AI Setup and Use Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

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Part 2: Set up Hik-Connect on your mobile phone or tablet…​

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Part 3: Add the NVR to your Hik-Connect account…​

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Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

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Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

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Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

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Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

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Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

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When these are completed, click OK.​

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Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

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<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

Troubleshoot Offline Camera

Troubleshoot Offline Camera

Learn how to troubleshoot when a new Verkada camera is offline

Updated over a week ago

Use this article to read through some common scenarios and try the suggested troubleshooting tips to help. If you still need help, please contact Verkada Support.

What is the LED status of the camera?

Camera has been solid orange for over 10 minutes

Camera is blinking blue for over 5 minutes

Camera is solid blue for over 5 minutes, says “waiting to be connected on Verkada Command”

Roles and Permissions for Cameras

Roles and Permissions for Cameras

Learn about the roles and permissions available for Verkada Cameras

Updated over a week ago

This article describes the set of roles and associated permissions for Verkada Cameras.

Org-level roles

Organization-level roles are configured on a per-user basis. Groups cannot be used to set organization-level roles.

Below, click the down arrow to the left of the role to learn more about the role and access.

Org Member

Org Admin

Verkada Cameras Troubleshooting 2024

Site-level roles

Site-level roles can be assigned to individual users or to groups and pertain to a specific site or subsite. Subsites inherit the permissions from the subsites and parent sites above them.

No Access

Site Live-Only Viewer

Site Viewer

Site Admin

CP52-E PTZ permissions

The CP52-E PTZ camera permissions determine who can manage the Sentry Mode feature.

Permissions model (example)

Here’s a simple example of a permissions model that a typical organization with several sites and users may employ:

Users and their required level of access

Permissions each user should be assigned

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Set Org Admin permissions

Revoke Org Admin permissions

Set site and subsite permissions

You can set site and subsite permissions by adding a user, a group, or by existing users and groups.

Add a user

Add a group

Existing users and groups

You can set the site and subsite permissions for existing users and groups by managing the user roles or the sites.

Manage roles

Manage sites

Customize roles and permissions

Verkada’s Roles & Permissions Customization feature enables Org Admins the ability to add or remove certain permissions from Site Admins and Site Viewers more granularly. Some organizations may want to limit or extend the permissions of the members of their organization based on their needs. Currently, we allow customization of permissions related to archives, link sharing, and user management.

Roles and Permissions for Command

Roles and Permissions for Command

Learn about the roles and permissions available to Command users and groups

Updated over a week ago

This article describes the set of roles and associated permissions for Verkada Command. It also explains how to customize roles and permissions.

Permission levels

Permissions are set at the following levels:

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Permissions considerations

Common user permission configurations

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Roles and permissions by Verkada product

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Org-level roles

Org-level roles are configured on a per-user basis. Groups cannot be used to set org-level roles.

Org member

Org Admin

Access Control Role

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Site-level roles

Site-level roles can be assigned to individual users or to groups and pertain to a specific site or subsite. Subsites inherit the permissions from the subsites and parent sites above them.

No Access

Site Live-Only Viewer

Site Viewer

Site Admin

Access Site Admin

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Customize Roles and Permissions

Verkada’s Roles & Permissions Customization feature enables Org Admins the ability to add or remove certain permissions from Site Admins and Site Viewers more granularly. Some organizations may want to limit or extend the permissions of the members of their organization based on their needs. Currently, we allow customization of permissions related to archives, link sharing, and user management.

FAQ

Why has my organization disappeared?

Why are cameras missing from my organization?

Why can’t I access certain features or settings, such as other users?

Resolve Issues with Missing Cameras

Resolve Issues with Missing Cameras

Learn how to resolve issues when cameras are missing from your Verkada account

Updated over a week ago

When you log in to Verkada Command, you can only access cameras and video in organizations or sites where your user account has permissions.

Note: Even if you are an Org Admin, you still need to grant yourself permission to view all sites. Learn more about roles and permissions for cameras and Command.

If you log in to Command and cameras are missing or have disappeared, always check user permissions. The most common reason cameras are not visible is that your user account needs permissions to the site(s) where the cameras are configured.

Common reasons that can cause cameras to disappear

Check permissions

If you are an Org Admin, you can check and correct your own permissions:

Resolve Issues with Night Mode

Resolve Issues with Night Mode

Common issues with IR and Night Mode with steps to resolve them

Updated over a week ago

Each Verkada camera has night vision capabilities, using a sensor to detect low-light situations. When external lighting is low, the camera switches to night mode and records in black and white, using infrared (IR) LEDs to illuminate the environment. If the IR is emitted improperly through the dome or reflected into the lens, it negatively impacts image quality.

Common night mode issues

It is imperative that the dome remain free of debris and the camera is installed properly to achieve the best image quality. When viewing footage in night mode if the footage appears obscured it is most likely the result of one of the following scenarios:

Camera always in night mode

If your camera is always in night mode even where there is sufficient light in the environment the lux (light) value may need to be adjusted. If this is the case, reach out to Verkada Support for further assistance.

Environmental obstruction

If the camera is mounted too close to a wall, ledge, or light source, the image quality may be degraded due to IR reflection.

Recommendation. Ensure that cameras are mounted sufficiently far away from surfaces that may cause the IRs to reflect, such as light sources.

IR obstruction

If a first-generation Dome camera (D30 or D50) is operating in night mode when there is plenty of light, the IR sensor is likely obstructed by the camera housing.

To fix the obstructed light sensor, physically rotate the lens barrel assembly 180° so the sensor and IRs are visible through the camera case.

Example: Proper and improper orientation

Note: After rotating the lens barrel, the camera orientation may need to be changed in Command.

<p>The post Verkada Cameras Troubleshooting 2024 first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
.

Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

.

<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

These setup discrepancies often translate into unreliable readings and missed opportunities, rendering the system less effective in its primary task of accurate number plate recognition. The good news is that with proper optimization, these systems can be significantly improved. In this comprehensive guide, we will explore practical methods to enhance ANPR accuracy with best practices for camera setup.

Whether you are a seasoned professional or an enthusiastic beginner, these techniques will enable you to maximize the potential of your ANPR system, ensuring precise and reliable results. 

The Basics of ANPR Technology

ANPR technology is a sophisticated system designed to automatically capture and interpret license plates on vehicles. By leveraging advanced algorithms and optical character recognition (OCR) technology, ANPR systems can rapidly analyze images or video frames, extract license plate information, and convert it into readable digital data. 

In other countries, ANPR is also referred to as Automatic License Plate Recognition (ALPR) and, simply, License Plate Recognition (LPR). 

Here’s a breakdown of the key components of ANPR technology:

Components of an ANPR System

Understanding these fundamental components is essential for users aiming to optimize their ANPR systems. With a clear grasp of the technology’s basic principles, individuals can proceed to implement the necessary adjustments and enhancements for improved accuracy and reliability.

Best ANPR Camera System Setup

Read More : How To Install Synology Surveillance Station

Factors Impacting Your ANPR Camera Setup

There are a number of fundamental components that make any ANPR Camera setup successful. These include:

Of these three, we see that camera setup holds the most potential for improvement for businesses and consumers to significantly bolster their ANPR results. We draw this conclusion because we know that our Plate Recognizer ANPR engine has been thoroughly tested and optimized to handle blurry, low-resolution, and dark images as well as other aspects of the real-world environment.  Feel free to reference the results of our ALPR benchmarking exercise. 

Further, counter to claims from camera manufacturers, we see that a modest, mid-range or even low-end IP camera performs just as well as a high-end, expensive camera.  Of course, no LPR camera vendor is going to admit this because they need a way to justify their existence.  As a side note, we even have customers running our software with existing CCTV cameras.

From our years of experience supporting and helping clients troubleshoot their license plate recognition systems, we have observed how the proper camera setup along with a strong ANPR engine can be an effective solution to detect and decode vehicle license plates.  This article offers specific tips and suggestions on how to best set up your camera to maximize your ANPR.

Before You Begin, an Important Note

With your ANPR Camera Setup, please keep in mind that if your eyes can easily read a license plate through the camera, our ANPR engine can too. However, if you’re squinting and struggling to see the license plates, our engine might find it challenging as well. Visual clarity is the key. A clear view means accurate reads.

Camera Zoom For The Best ANPR Systems

When it comes to zooming the camera for best ANPR, it is important to avoid having a high-level view of the overall parking lot or site.  This is called under-zooming, where the camera is capturing an overall wide-angle view of the landscape.  So the above two images are not set up correctly for best ANPR results.

For beginners handling license plate recognition, there is a common misconception that a wide-angle shot is the best.  Cameras will seek to aim wide across parking lots rather than towards entrance or exit points which allow them to truly pick up plates and get a good read. 

To address this, adjust the camera positioning and zoom in on the ingress and egress areas of the parking lot.  Rather than have a wide-angle view of the street with all the homes around it, it is better to focus on just the street itself where cars are driving by.

In the photo below, the left image shows a wider angle of the gate entrance. For best practices ANPR, it is important to zoom the camera closer to the gate.  Again, if the camera can see the vehicle plate well, then our ANPR engine ought to do a very good job of reading the plate.

If you are in an area using CCTV cameras, Plate Recognizer’s software may still work. While CCTV cameras are typically on the lower end of the quality spectrum, they may still be suitable to capture vehicles moving at low speeds.

ANPR Camera Setup: Ideal Camera Distance 

The maximum advisable distance between the camera and the vehicle is 35 meters.  Actually, whenever possible, it is preferred to minimize that distance.  Why? Minimizing the distance between the camera and the vehicle helps ensure that the camera can easily focus without the need to zoom in on the target vehicle.  This helps reduce image blurriness.

When you place the camera far away from the vehicles it needs to read, you will need a camera with very strong zoom capabilities. The more the camera uses the zoom, the harder it is for the images to come out clear and crisp. 

Another cause for blurry images can be if the camera is mounted improperly, or becomes loose. Typically, ANPR cameras are outdoors and exposed to the elements so this is going to happen at some point if the cameras aren’t installed securely. This can cause the camera to move, shake or vibrate.  These small vibrations can result in image blurriness when the zoom level is high.  For example, you can test this yourself by using your smartphone camera and zooming in all the way to view a car in the distance.  Apply a small amount of movement to the camera and you can easily observe how the camera view totally changes!

We have actually tuned our algorithms and even added a new parameter called Merge Buffer to help accommodate camera vibrations.

PRO TIP: Use Your Mobile Phone to Do a Test

Before you set up the camera, use a mobile phone as a test subject. Place the phone in the position where you intend to install your ANPR camera. Set the smartphone to the number of pixels and settings of the camera you plan to purchase.  Then, just record 10 minutes of footage and use Stream to analyze the recorded video for license plate recognition.

Camera Angle To Improve ANPR

While Plate Recognizer ANPR has been tuned to support a wide variety of license plate angles, it’s always ideal to have the camera set up appropriately. In terms of angle, the setup of the ANPR camera can be positioned in two ways: slope, vertically, and horizontally.  For both cases, it is advisable to have a maximum of 45 degrees for a proper read of the license plate. 

Remember, just because you set up your camera for 45 degrees, your customers/drivers don’t always drive in a straight line!  

ALPR vendors can make outrageous claims that their software can do anything, but at Plate Recognizer, we’re not going to lie to you. There are things our software can do, and things it can’t!  Not every angle is going to be possible, and no camera is going to be a super machine that can see a license plate while bending over backward in the middle of a blizzard. 

So for example, Plate Recognizer’s ALPR engine can support up to a 53-degree tilt, and a 70-degree side angle. What it can’t do is catch a plate number at 75 degrees.

In fact, we’ve compiled real-world ALPR results.  Take a look.

Minimum Resolution For Best ANPR

We see a lot of unsuccessful LPR due to very fuzzy images of the license plate.  This is by and large due to the fact that the camera does not have the resolution required to capture a good plate image.

While Plate Recognizer works with any IP camera, we recommend that the license plate itself must have roughly 100 pixels in width.  Otherwise, our ANPR engine may not be able to effectively read the license plate.

Since every LPR camera setup will be different, you’ll need to figure out the correct amount of megapixels (MPs) needed.  Basically, the number of megapixels required will ultimately depend on the distance of the camera to the license plate.

The width of the license plate will depend on the country you’re in.  Here are some examples:

Once you have an idea of the width of plates for your ANPR camera setup, you’ll need to figure out the MPs needed. There’s a bit of math here to calculate, so we’ll save you the headache and go straight to the answer.  

The table below summarizes the maximum distance in feet from the camera to the vehicle plate for each of the 3 major regions/countries.  You’ll note that we used 80 pixels of width for the plate, even though our ALPR benchmarking indicates that our engine can read a plate even at 30 pixels width.  We chose 80 pixels width to add some cushion–just to be on the safe side.

So net net, if you have to set the camera up at over 30 feet from the vehicle plate in the USA, then you’ll need to get a 4 MP camera or better.

PRO TIP: If the above topic on camera resolution is confusing, no worries.  Just use your eyes!  Basically, if you can see the license plate number in the camera footage with your own eyes, then Plate Recognizer’s engine should be able to read the plates, too. But if you’re having a really hard time seeing the plate–even after squinting and zooming in–then please don’t expert Plate Recognizer to do magic.

ANPR Camera Setup for Night-Time: Sufficient Infrared

If you have a great ANPR system, but no infrared (IR) light capabilities, you will have a tough time capturing plate numbers at night. This is because when it’s dark, there’ll be glare on the plate from the headlights.  If you’re using ANPR to detect crime, which often happens at night, you’d need to make sure you have good IR.

Infrared cameras utilize LED lights to illuminate the plate area with infrared light, which is invisible to humans.  Cameras with an IR cut filter automatically adjust IR light levels so that you can get consistent colored images in the daytime and black/white images at night.

Depending on the exterior lighting, you may be able to get a license plate read at night without IR, but it won’t have the same accuracy. Using IR may also help you pick up images in different weather conditions. For example, if you are in a location that gets a lot of rain, an ANPR system that relies on white and natural light will have a hard time getting accurate images. 

For optimal IR use, you’ll want to place the camera on an angle so it isn’t pointing directly at headlights. This will avoid unnecessary glare risks and ensure you’re getting a good shot of the license plate. 

If your current LPR camera doesn’t have IR, you can always buy an inexpensive external IR unit instead of upgrading your entire system. It costs around $20-25 on Amazon.  The IR technology built into a camera may also not be enough, so adding another external device can increase accuracy.

Lighting Tips for ANPR Camera Setup

Adjusting the lighting for your ANPR camera setup is essential to ensure optimal performance and accurate license plate recognition. Proper lighting helps to minimize shadows, glare, and overexposure, which can obscure or distort license plate images, leading to recognition errors. 

By providing even lighting and strategically positioning lighting sources, you can enhance visibility and clarity, particularly in challenging environments such as parking lots, highways, or private properties.

Here are a few lighting tips based on how you’re going to utilize your ANPR setup:

ANPR Camera Lighting for Parking Lots

For parked cars going in and out of a parking lot, the ideal lighting setup would typically involve evenly distributed and consistent lighting throughout the parking area. This helps ensure that license plates are clearly visible to ANPR cameras regardless of the vehicle’s position.

Other tips for optimal lighting in parking lots:

How does IR Lighting help with illumination?

IR lighting emits infrared light, which is invisible to the human eye but can be detected by camera sensors. By supplementing existing lighting sources with IR illumination, ANPR cameras can capture clear and accurate images of license plates even in challenging lighting environments where visible light may be insufficient. This enhances the overall visibility and image quality, allowing the ANPR system to reliably read and process license plate information regardless of lighting conditions.

Additionally, IR lighting helps minimize disturbances to nearby residents or drivers, as it is invisible and does not produce glare or excessive brightness. Overall, IR lighting plays a crucial role in enhancing the performance and effectiveness of ANPR camera setups, particularly in low-light or nighttime scenarios.

Many cameras come equipped with built-in IR capabilities. It’s important to ensure that the camera’s IR distance parameter is well-suited to the distance between the camera and the vehicle being monitored. This ensures that the IR illumination adequately covers the area where license plates are captured, enabling clear image capture for ANPR systems. 

However, in some cases, the built-in IR may not be sufficient to provide optimal illumination, particularly in larger or more challenging environments. In such situations, you may opt to purchase external IR units to supplement the camera’s built-in IR capabilities.

These external IR units can provide additional illumination, extending the effective range of the ANPR system and ensuring clear and accurate image capture, especially in low-light or nighttime conditions where visibility may be limited.

ANPR Camera Lighting for Highways

Highways, on the other hand, need different light requirements since cars are moving at high speeds. The lighting needs to provide sufficient illumination to capture clear and accurate images of license plates despite the fast-paced movement of vehicles. You can try doing the following:

The lighting setup for highways prioritizes high-intensity, uniform illumination to facilitate clear image capture of license plates, enabling ANPR systems to operate effectively in fast-moving traffic environments.

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How to connect a Uniview Cube camera to wifi using a PC

<p>The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

1. How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

Read Next :

• How to setup Sricam SriHome Products
• Sricam installation and user guide
• V380 IP Camera Installation Manual

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is faulty.

Sricam IP Camera Setup Guide

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

2. APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

5. The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

6. Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

8. How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to retrieve the ID number if the camera’s ID tag is lost or damaged

1) When the SriHome App does not add a camera:

Please power on the camera, press and hold the reset button for 5-10 seconds, and wait for the camera to reset to factory settings.

Open the WiFi network settings of the mobile phone, and find the WiFi hotspot sent by the camera.

The part after removing the “IPC-” from the WiFi name is the ID number of the camera. As shown below:

2) When SriHome has added a camera:

Open the SriHome APP, click Modify, and you can view the camera’s ID and ID QR code. As shown below:

11. How to solve the problem that the upgraded camera cannot be turned on

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

(If you encounter other problems during the camera upgrade process, or the camera cannot be upgraded normally, please contact customer service via email in time:support@sricam.com)

12. How to download and delete videos in SD card

Steps to download videos:

Note: 

① The mobile phone must be connected to the same LAN as the camera before the download logo will appear.

② IOS does not support video download function.

③ The firmware version of camera is above V8.1.1.

④ SP027 models do not support this function.

1. First connect the mobile phone and the camera to the same LAN

2. Open SriHomeAPP and open the playback function

3. Click the download icon to download to the local video of SriHomeAPP

4. Open the local video, long press the video, and click save to album

5. Open the mobile phone photo album to view the downloaded video

Steps to delete videos：

Note: Both Android and IOS do not support the deletion of a single video

Open SriHomeAPP, click Settings, click Video Settings, Click Format SD card to delete all videos in the SD card

<p>The post Sricam IP Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

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FAQ

Q: Which model of VTO (Outdoor Station) can work stand-alone and make a call notification to DMSS when call button is pressed?

A: DHI-VTO22202F-P, VTO2000A-S, VTO-2000A-2-S, VTO2111D-WP-S, VTO2000A, VTO2000A-2

Q: Can Apartment outdoor station (VTO1210C-X and VTO1210C-X-S and DHI-VTO4202F) work with DMSS App?

A: Yes, but it requires License for firmware customization. Please reach out to your local Sales Rep or Technical Consultant.

Q: How do I access device config page in VTH (indoor monitor) device?

A: From the homepage, press and hold Settings button for 6 seconds.

Q: What the difference between Transmission 1 and Transmission 2 on the network settings?

A: Mode 1: Multicast (multicast). The default is mode 1. Using multicast in a multicast network environment, the effect is best at this time
Mode 2: Unicast (TCP), If the router does not support multicast, the group call will have a black screen on VTH, then you can switch to unicast mode. In addition, if the network is particularly poor, you can also use this mode, because TCP has a retransmission mechanism to avoid frame loss.

How To Reset VTH Password via Computer

Description

This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.

Prerequisites

• Windows PC.
• Dahua video intercom device on the same LAN as the PC
• Dahua Toolbox
• VDP Config

Video Instructions

Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

2. Discover the device in VDPConfig – How To Discover A Device Using VDPConfig

3. Select System Settings section

4. Click Device Password

5. Select the device(s) you wish to reset the password for on the left using the checkbox

6. Click Reset Password

7. Confirm the prompt

8. Use the dropdown box next to Reset Mode to select XML File

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

A prompt will confirm a successful reset and generation of the XML file.

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Save the results.XML file to the computer

11. In VDPConfig at the Reset Password interface click Open

12. Select the results.xml file click Open

13. Click Next

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

A green checkmark next to the device will confirm a successful password reset

How to Initialize Video Intercom using Configtool

Description

Initializing our Video intercom with Configtool simplifies and streamlines the process.

Configtool now handles the initialization phase and any IP address changes that need to be made. You no longer need to manually initialize our VDP devices manually

You can only Initialize the same type of Intercom at one time due to the password requirements

• VTHs requires a 6 character password (Numerical only)
• VTOs requires an 8 character password (Alpha Numerical combination)

Prerequisites

1. Configtool

2. Gen 3 Video Intercom devices

3. PC

Video Instructions

Read More : How To Dahua Video Intercom All Methods

Step by Step Instructions

1. Check the VTOs that you want to initialize and click on Initialize

Note:You can only Initialize the same type of Intercom at one time due to the password requirements

2. Click on Initialize

3. VTOs require at least an 8 character Alpa-Numeric password. Be sure to enter an email as this will be your method resetting the password if forgotten or lost. Click on Next to proceed

4. The green check marks will indicate that the devices have been successfully initialized. Click on Finish to complete the VTO initialization.

5. Select the VTHs you want to initialize and click on Initialize

Note:You can only Initialize the same type of Intercom at one time due to the password requirements

6. Click on Initialize

7. Enter a 6 Character Numerical password and an email as this will be your method to reset the password if forgotten or lost.

8. Green check marks indicates it was successfully initialized. Click on Finish to finalize the initialization.

Changing IP Addresses

Once devices are initialized you may want to change their IP Addresses to be on the same IP Scheme

1. To do that go to Search Setting

2. Enter the credentials if the device you want to modify and click on OK

3. The device list will refresh. Click on Edit for the device you want to edit

4. Enter the desired IP Address then click on OK to finalize

5. The green check mark will indicate that the IP address change was successful.

How to Setup and program Modules on DHI-VTO4202F-P-S2

Description

This guide will go over the wiring and programming of the modular accessories for our DHI-VTO4202F-P-S2

The only programmable Module in our product line is the Five-Button Call Panel.

Prerequisites

• DHI-VTO4202F-P-S2
• Module Accessories
• PC

Video Instructions

Step By Step Instructions

Physical Wiring of the Modules

You will always start at the DHI-VTO4202F-P-S2 OUT, then go to the next module on the IN port. Continue this pattern for the rest of the Modules.

Programming the Modules

1. Go to the DHI-VTO4202F-P-S2 WEBUI

2. Login to the VTO

3. Go to Local Settings

4. Click on the next available entry under Facade Layout

5. Select the Modules in the order you have them Physically wired

6. If you have multiple modules select the next empty slot. The order is labeled on the image below

7. The modules will populate once added

8. To program the Five-Button Call Panel select the empty box

9. Pick the Room Number you’d like to link it to

10. Select the next box if you have several Rooms you’d like to link

11. Select the second room number

12. In order to save the programming you need to click on Confirm

How to Forward calls to DSS Pro Client=

Description

This guide will go over the forwarding options for DSS Pro Client.

Each user created in DSS Pro will have its own unique Center Management number. Locate that number before

Prerequisites

• Video Intercom Setup with DSS Pro being the SIP Server

Video Instructions

Step by Step Instructions

1. Open DSS Pro Client and go to Video Intercom

2. Go to Call Management

3. Navigate over to Management Group Config

4. Select the User the Devices are setup with. In this guide we are using the “system” user. We will be using that number for forwarding the calls to the client.

5. Go to the VTH touch screen and enter the basic settings by tapping Setting

6. Go to Forward

7. Enter the number we located on step 4 and enable the status.

8. The calls will now be forwarded to DSS Pro Client

Video Intercom/SIP 2.0/How To Call DMSS

<p>The post Dahua Video Intercom GEN3 Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Getting Started with ClareVision – NVR and Camera Setup

The following guide gives you the basics on getting started with ClareVision NVRs and Camera setup.

Overview

The following article provide the following information:

• The basic functions of an NVR
• The basic functions of an IP camera
• Best practices for setting up an NVR

NVR’s

The NVR provides two basic functions: it network attaches the cameras and provides storage. In fact, the NVR does very little else.

• Network services: the NVR provides a central place to access IP cameras. You can attach IP cameras directly to the ports of the NVR or leave the cameras on the LAN. The NVR can be configured attach to those cameras for purposes of centralized access and recording .Centralized access can be viewing on the web console or providing access to integrated solutions such as the ClareOne Panel or a home automation system such as Control4
• Recording services: the NVR also provides recording services. You may record full time video or motion events, smart events, alarm events or any combination.

IP Cameras

The IP camera is where almost everything interesting happens. The IP camera collects, analyzes and forwards video streams and snapshots to one or more clients. The camera can provide service to a mobile app, the NVR and an integrated control system simultaneously. It also provides multiple streams of video in different resolutions and frame rates so the client device can select the stream it can process. The following provides a high level reference highlighting the differences between the Value Series and Performance Series ClareVision IP cameras:

In summary, the camera is where everything interesting happens. The NVR simply provides convenient access and storage.

Next, let’s set up an NVR with ClareVision and ONVIF cameras…

Setup a ClareVision NVR and IP Cameras

What You Need

Learning by doing is far better than reading articles and watching videos. Before you proceed, you will need the following:

• ClareVision IP camera: we will use a Performance series camera in our exercises.
• ClareVision NVR
• A computer with internet access
• A mobile phone with ClareVision installed. (Do not install ClareVision Plus – that is our legacy app)
• A wired connection to your LAN
• An 8 port PoE switch (you will not leave this at the job site)

Step One: Install the NVR on Your LAN

The following image shows the connection scheme for an ethernet switch connected to an NVR and camera.

If your link light is flashing on the ethernet switch you are passing data to the NVR. Success!

Step Two: Find the NVR on Your LAN

All ClareVision NVR’s ship with DHCP turned on. DHCP simply means the router will assign an IP address to the camera when it boots up using the LAN IP address scheme. Example:

• Router IP Address: 192.168.1.1 (typical)
• IP address range that may be available: 192.168.1.2 through 192.168.1.255
• Router will assign an address like this: 192.168.1.x, where x can be any number between 2 and 255.

How do you find your NVR so you can login and configure? Download the IP search tool here.

Install and Launch IP Search and select “Search”

All IP cameras and NVR’s regardless of their IP address will appear in the results window. The model numbers will appear as well so you know which one is an NVR.

Next launch a web browser (Chrome or Edge) and enter the IP address of the camera you just installed.

The default USERID is: admin (not case sensitive)

The default password is the first six characters of the UUID. The UUID can be found on the NVR label or the quick start guide.

Step Three: Download the Plugin

The NVR’s and cameras support Chromium browsers. We test on Microsoft Edge and Google Chrome. The plugin dramatically improves video performance vs. browsers without a plugin.

See the upper right corners of the NVR web user interface

Step Four: Update the NVR to the Latest Firmware Release

Clare Controls releases NVR firmware with new features about once every four months. Chances are, your NVR will need to be updated when you take out of the box. There are two ways to update the NVR firmware.

You can go to the NVR firmware database is located here and download the firmware file. You then select manual upgrade by selecting the Configuration tab, Maintenance/Manual Upgrade

OR

Log into the NVR and go to the Configuration tab and click on Maintenance/Online Upgrade to review the firmware version.

Click on “Check”. The NVR will go to our OTA servers and check for an upgrade. If one is available you will be prompted to accept the upgrade. You should always accept.

Go HERE for a guide to quickly updating the firmware on your cameras

Next, we will add cameras to the NVR. We will break this down into three steps:

1. Adding ClareVision cameras to the NVR by attaching to the NVR physical channels
2. Adding ClareVision cameras to the NVR by attaching them to the NVR virtual channels on the LAN
3. Adding ONVIF cameras to the NVR (Luma, ClareVision Plus/Legacy, Hikvision etc)

Step Five: Add ClareVision Cameras to the PoE Ports

Attach the camera to the NVR physical PoE port. This connection must be direct and cannot be routed through an ethernet switch on the way to the PoE port. Once connected, wait until the two LED’s on the NVR are illuminated.

The green LED is the PoE power indicator. If it is lit, the NVR is supplying power to the camera. The amber LED is the link light. When this is flashing, the NVR is communicating with the camera.

Now simply wait a couple of minutes…..

Go to the Live View tab and click on the left side of the icon next to the channel number to which you connected the camera. A small green indicator will light up just to the left of the “C” in the word channel. The camera video should show up in the appropriate tile. In the example below, the camera is connected to physical channel one and shows up in tile number one on the Live View Screen.

You can continue adding cameras to the physical channels of the NVR and all will behave as noted above.

Step Six: Add ClareVision Cameras to the Virtual Channels (on the LAN)

Let’s assume you had no way to physically route a wire back to the NVR, but wanted the camera on the NVR. No problem – you are now going to add the camera to a ‘virtual channel’ on the NVR.

To do so, go to the Configuration tab, Channel/Camera.

This NVR is the CLR-V200-8PNVR2, 8 channel NVR. Notice it has 10 cameras on it. To discover new cameras, click on the “Add” button.

If a camera shows up as private and you click in the white box on the left side of the row, and click “Add”. The camera will be added exactly the same way it would have been added had it been on a PoE port – Plug-n-Play.

That is really all there is to adding ClareVision cameras to a ClareVision NVR.

Step Seven: Adding ONVIF cameras to a ClareVision NVR.

Let’s assume the ONVIF camera is on the general LAN like in step six above. Follow the exact same procedure as in step six, plus the following:

In the channel screen below, click on the edit link in for the ONVIF camera you just added

The following screen will pop up:

Enter the ONVIF UserID and Password for the discovered camera, click “OK”.

This ARTICLE details adding an ONVIF camera to a PoE port on the NVR. The process is slightly different than detailed above.

Step Eight: Aligning Connections to Channels on Your NVR

The NVR will assign channels based on either the physical connection (PoE port 1, 2 etc) or based on the order in which they were attached for virtual channels. The first camera added to the NVR on the general LAN will be assigned to channel 9, the second to channel 10 etc.

Let’s say you had 10 cameras, but only ONE on a physical channel / PoE port. The Live View screen would show a camera in tile 4 since that is where it was attached. The next 8 cameras would automatically be assigned to ports 9 through 16.

Two problems – what about the 10th camera and the NVR Live View Screen would be very awkward showing one camera on tile 4 and 8 cameras on tile 9-16.

This where PoE bonding configuration becomes very handy.

PoE bonding allows you to decouple the logical connection between a physical channel and a channel number. In the example above, all channels besides channel 4 are unbonded from the physical ports. This makes 7 of the first nine channels available for virtual channel assignments.

Two problems just got solved:

1. We now have enough channels for the 9th camera located on the LAN
2. The channel assignments are now 1-10 making the NVR preview interface very organized.

It was the un-bonding process that allowed the channel list to appear as orderly as it did in the above example.

If you get the channel list twisted up and want to start over, you can default the camera list alone by going to the Configuration tab Maintenance/Default

Click on the “Camera” button and the channel list will be wiped. You can start over.

Step Nine: Setting up Events on Your Cameras

Now that your cameras are solidly on the NVR, it is time to set up motion and smart events for all of your cameras. The good news is you can do all of that from the NVR interface.

Go to the Configure tab and select System/Motion Event or System/Smart Event. In the following example, System/Motion Event was selected

This configuration screen is extremely similar to the native camera configuration screen. If you make changes here to the motion grid layout for example and log into the camera, you will see the changes you made from the NVR web UI.

The drop down menus for channel selection are smart and will only show you the channels that have cameras that support that event type.

As an example, although this NVR has 10 cameras on it, only 5 support smart events.

See this article for motion detection setup.

See this article for smart event setup.

Although those articles are written referencing the camera web user interface, they are extremely similar on the NVR.

The recommendations related to Event Arming vs. Record Schedule apply to the NVR setup as well.

Let’s move on to recording!

Step Ten: Setting up Recording on Your NVR

The primary difference, other than capacity, between camera based recording and NVR based recording is the NVR can record all event types and full time record simultaneously while the camera can only record one event type to the SD card.

Recording schedules are setup under the Configuration Tab Storage/Recording Schedule.

You can record any one or all of: normal (full time), motion, alarm, motion and alarm and smart events (intelligent).

At the risk of being completely redundant, if you are arming an event such as motion or smart events you should set the recording to 7×24 and use the event arming schedule to control when the camera will propagate that event type. Doing so will ensure the user will always have an event to look at in the event log of the mobile app when a push notification is sent.

To change a recording parameter, just click on a line and the following will pop up:

Lastly, “More Settings” is where you will find pre-record and post-record settings.

Step Eleven: Directly Accessing Your Cameras that are on the Physical Channels

The cameras that are on the physical channels will not show up on an IP scan and are not accessible on the general LAN.

Enter the Virtual Host. You can access any camera, whether on the Virtual Channel or a Physical Channel (PoE Port) using the Virtual Host.

Go to the Configuration tab, Channel/Camera:

Click on the IP address in the right column and you will be taken to a login screen for that camera:

Notice the IP address is really the NVR with a port number. From this screen you can log into the camera, check settings, configure local record and manage firmware updates. You are accessing the camera directly.

Use the NVR UserID and password, and we are in!

Step 12: Adding the NVR to the ClareVision Mobile App

Now that you have set up your NVR, it is time to add it to the ClareVision app. It is quite simple.

Launch the ClareVision App

Tap the ‘Plus’ sign and you will be presented the following options:

Selecting NVR will cause the app to bring up a different user interface than it does for an individual camera

Tap the NVR Icon and you will be presented with the three options shown below.

If you tap device is on the network, the app will scan the LAN for any ClareVision cameras or NVR’s and present them in the following screen. Device is on a remote network provides you with the option of scanning a QR code for a camera on a remote network. The system will locate it anywhere in the world and provide you with a login screen to add the remote camera or NVR.

In our example, we tapped on “Device is on the local network” and two devices were found.

Tapping on a device brings you to a login screen where you may enter the credentials

And DONE!

You just successfully installed, configured and enabled a ClareVision NVR with ClareVision cameras on and off the physical ports as well as adding an ONVIF camera. We then connected the NVR to the ClareVision mobile app. Push notifications and events as configured will automatically propagate to your customer’s mobile device!

Closing:

This was not an attempt to explain in great detail every option/setting/configuration in the NVR. Rather this article was intended to give you a simple step by step guide to setting up and NVR with cameras in multiple configurations from multiple manufacturers. If you follow the steps in the order detailed you will win more than you lose.

How to add ONVIF Cameras to a Physical Port on a ClareVision NVR

This article will walk you through the details on adding an ONVIF camera to a physical port/channel on a ClareVision NVR

Overview

This article will provide you with the information needed to add an ONVIF camera to a ClareVision NVR.

ClareVision NVR’s are ONVIF S/T compliant as a client whereas the cameras are ONVIF S/T compliant as devices. ONVIF compliance implies ClareVision NVR’s will enable discovery, receive and record streams, snapshots and motion events from ONVIF compliant devices.

Background on Discovery and Attachment

ONVIF uses a multicast method called WS-DISCOVERY. In essence the NVR sends out a multicast message to the network. All ONVIF devices listen for that multicast message to respond with information required to address the camera on the network. Remember, multicast discovery DOES NOT USE the IP address of the device it uses a multicast IP address. Here are a few things WS-DISCOVERY does not do:

• It does not modify or change the IP address of the discovered device
• It does not modify or change the UserID of the discovered device
• It does not modify or change the password of the discovered device.

What does this mean in practice?

ClareVision NVR’s can discover ONVIF cameras anywhere on the LAN or on the physical channels of the NVR and display the existence, model number and IP address of the discovered device in the channel list. It DOES NOT mean it can communicate with it. Here are few facts to consider using Luma as an example (applies to any ONVIF camera):

• Out of the box, a Luma camera has a static IP address of xxx.xxx.xxx. If the camera is on your local domain and your local domain has a different address scheme the router will route exactly zero messages between the ClareVision NVR and the Luma camera.
• There is no discovery method in ONVIF to transmit UserID’s and passwords, so even if the Luma camera is on the same domain as your NVR, the NVR will not auto-discover the UserID or password.
• If the Luma camera is on the physical port of the NVR, it will not be on the private domain of the ClareVision NVR (default 192.168.11.xxx). As a consequence, the NVR will not communicate with the Luma camera at all.

Attachment and Discovery Summary

Attaching a Luma or ONVIF Camera to a ClareVision NVR on a Physical Port

Step One: Initialize the camera and set the UserID and Password

Refer to you Luma or ONVIF camera user guide for UserID and setup.

Step Two: Set the Device IP Address to the Domain of the ClareVision NVR

The ClareVision NVR private domain is defaulted to 192.168.11.xxx. That default can be changed under the Configuration tab, System/Network:

The bottom cell – Internal Net Card IP sets the private domain.

Make sure your ONVIF camera is on your general LAN and go to your network settings on your ONVIF camera and set the network settings as follows:

DHCP: disabled

IP address: 192.168.11.xxx, where XXX can be any address between 3 and 255. We recommend starting assignments at 26 to stay out of the range of the NVR’s aut0-assignment range.

Step Three: Move the Camera to the Physical Port of the NVR and Use Manual Add

Once you set the IP address as required, you will not longer be able to log into the camera on your general LAN. Move the camera to any physical port of the NVR and let the camera boot up.

To to the Configuration tab, Channel/Camera

Hit “Manual Add”

You must select the channel, enter the UserID and password, the IP address and the port number.  Once complete, hit “Save”

That’s it, you just added and ONVIF camera to a physical port of the NVR. Using ONVIF, the NVR will allow you to configure motion events, schedule recording of motion or full time recording. You can use the NVR driver or the camera driver via the Virtual Host as you can with ClareVision cameras and the live view, snap shots and events will all propagate to the ClareVision mobile app.

You can view the entire setup process in the videos below.

Setting up Hikvision/ONVIF Cameras connected to a ClareVision NVR:

Setting up networked Hikvision/ONVIF cameras to work with a ClareVision NVR:

<p>The post ClareVision NVR and Camera General Guides first appeared on NVR IPCAMERA SECURITY.</p>