Dahua Video Intercom GEN3 Setup Guide The One-Key Config feature is only available on a few VTHs. Please check the device list below to see what model
Dahua Video Intercom GEN3 Setup Guide The One-Key Config feature is only available on a few VTHs. Please check the device list below to see what models are compatible.
FAQ
Q: Which model of VTO (Outdoor Station) can work stand-alone and make a call notification to DMSS when call button is pressed?
A: DHI-VTO22202F-P, VTO2000A-S, VTO-2000A-2-S, VTO2111D-WP-S, VTO2000A, VTO2000A-2
Q: Can Apartment outdoor station (VTO1210C-X and VTO1210C-X-S and DHI-VTO4202F) work with DMSS App?
A: Yes, but it requires License for firmware customization. Please reach out to your local Sales Rep or Technical Consultant.
Q: How do I access device config page in VTH (indoor monitor) device?
A: From the homepage, press and hold Settings button for 6 seconds.
Q: What the difference between Transmission 1 and Transmission 2 on the network settings?
A: Mode 1: Multicast (multicast). The default is mode 1. Using multicast in a multicast network environment, the effect is best at this time
Mode 2: Unicast (TCP), If the router does not support multicast, the group call will have a black screen on VTH, then you can switch to unicast mode. In addition, if the network is particularly poor, you can also use this mode, because TCP has a retransmission mechanism to avoid frame loss.
How To Reset VTH Password via Computer
Description
This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.
| PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HEREonce you have completed Step 9 |
Prerequisites
- Windows PC.
- Dahua video intercom device on the same LAN as the PC
- Dahua Toolbox
- VDP Config
Video Instructions
Step by Step Instructions
1. Open DahuaToolbox and click Open next to VDPConfig
2. Discover the device in VDPConfig – How To Discover A Device Using VDPConfig
3. Select System Settings section
4. Click Device Password
5. Select the device(s) you wish to reset the password for on the left using the checkbox
6. Click Reset Password
7. Confirm the prompt
8. Use the dropdown box next to Reset Mode to select XML File
The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.
Click Next to proceed
A prompt will confirm a successful reset and generation of the XML file.
| PLEASE NOTE: The next steps require the assistance of Dahua Technical Support to complete the process. Please contact Dahua Technical Support via one of the methods once you have generated an XML file HERE |
9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml
10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com
Then 2 or 3 minutes later, you will receive an email with the attached XML file
Save the results.XML file to the computer
11. In VDPConfig at the Reset Password interface click Open
12. Select the results.xml file click Open
13. Click Next
14. Once the reset is successful it will prompt to create a new password for the device.
Enter the new password and again to confirm
Click Complete
A green checkmark next to the device will confirm a successful password reset
How to Initialize Video Intercom using Configtool
Description
Initializing our Video intercom with Configtool simplifies and streamlines the process.
Configtool now handles the initialization phase and any IP address changes that need to be made. You no longer need to manually initialize our VDP devices manually
You can only Initialize the same type of Intercom at one time due to the password requirements
- VTHs requires a 6 character password (Numerical only)
- VTOs requires an 8 character password (Alpha Numerical combination)
Prerequisites
1. Configtool
2. Gen 3 Video Intercom devices
3. PC
Video Instructions
Read More : How To Dahua Video Intercom All Methods
Step by Step Instructions
1. Check the VTOs that you want to initialize and click on Initialize
Note:You can only Initialize the same type of Intercom at one time due to the password requirements
2. Click on Initialize
3. VTOs require at least an 8 character Alpa-Numeric password. Be sure to enter an email as this will be your method resetting the password if forgotten or lost. Click on Next to proceed
4. The green check marks will indicate that the devices have been successfully initialized. Click on Finish to complete the VTO initialization.
5. Select the VTHs you want to initialize and click on Initialize
Note:You can only Initialize the same type of Intercom at one time due to the password requirements
6. Click on Initialize
7. Enter a 6 Character Numerical password and an email as this will be your method to reset the password if forgotten or lost.
8. Green check marks indicates it was successfully initialized. Click on Finish to finalize the initialization.
Changing IP Addresses
Once devices are initialized you may want to change their IP Addresses to be on the same IP Scheme
1. To do that go to Search Setting
2. Enter the credentials if the device you want to modify and click on OK
3. The device list will refresh. Click on Edit for the device you want to edit
4. Enter the desired IP Address then click on OK to finalize
5. The green check mark will indicate that the IP address change was successful.
How to Setup and program Modules on DHI-VTO4202F-P-S2
Description
This guide will go over the wiring and programming of the modular accessories for our DHI-VTO4202F-P-S2
The only programmable Module in our product line is the Five-Button Call Panel.
Prerequisites
- DHI-VTO4202F-P-S2
- Module Accessories
- PC
Video Instructions
Step By Step Instructions
Physical Wiring of the Modules
You will always start at the DHI-VTO4202F-P-S2 OUT, then go to the next module on the IN port. Continue this pattern for the rest of the Modules.
Programming the Modules
1. Go to the DHI-VTO4202F-P-S2 WEBUI
2. Login to the VTO
3. Go to Local Settings
4. Click on the next available entry under Facade Layout
5. Select the Modules in the order you have them Physically wired
6. If you have multiple modules select the next empty slot. The order is labeled on the image below
7. The modules will populate once added
8. To program the Five-Button Call Panel select the empty box
9. Pick the Room Number you'd like to link it to
10. Select the next box if you have several Rooms you'd like to link
11. Select the second room number
12. In order to save the programming you need to click on Confirm
How to Forward calls to DSS Pro Client=
Description
This guide will go over the forwarding options for DSS Pro Client.
Each user created in DSS Pro will have its own unique Center Management number. Locate that number before
Prerequisites
Video Instructions
Step by Step Instructions
1. Open DSS Pro Client and go to Video Intercom
2. Go to Call Management
3. Navigate over to Management Group Config
4. Select the User the Devices are setup with. In this guide we are using the “system” user. We will be using that number for forwarding the calls to the client.
5. Go to the VTH touch screen and enter the basic settings by tapping Setting
6. Go to Forward
7. Enter the number we located on step 4 and enable the status.
| Forward Options |
|---|
| Always = Sends the call directly to DSS Pro Client and Bypasses the VTH |
| Busy = Manually rejecting the call on the VTH will send the call to DSS Pro Client |
| No Answer = If call is not answered on VTH, the call will be transferred to DSS Pro Client |
8. The calls will now be forwarded to DSS Pro Client
Video Intercom/SIP 2.0/How To Call DMSS
This article will explain how you can setup the DHI-VTO4202F to call our mobile app DMSS.
IMPORTANT: You will require a customized license firmware in order for this to work. The stock firmware will NOT be able to call DMSS. Please contact your sales representative for more information.
Prerequisites
- DHI-VTO4202F connected to the network and P2P online
- Custom license Firmware flashed on to the unit
- DMSS installed on mobile phone
Video Instructions
Step by Step Instructions
1. Login to the VTO's webui
2. Go to the Network settings
3. Be sure that P2P is enabled with the status of “Online”
4. Now navigate over to Household Setting
5. Go to VTH Management
6. We will now be adding a Entry for a room. This will act as a medium to the DMSS. Whenever the room number is called it will also forward the call to DMSS.
7. Assign it a room number and Name to customize the entry. Leave the Registration password defaulted. Click on Save when ready.
8. The Room entry is now created. We need to create a user so go to the Pencil icon.
9. Click on Add User. This user will be the login information you will use to add to DMSS
10. Enter a Username and Password that will be used to login to DMSS.
11. You will now see the user entry. Click on Save.
12. The user is now added. To add to the mobile app you will need to bring up a specialized QR code. This can be pulled by clicking on the Gear icon.
13. Keep this specialized QR code on the screen because we will need to scan it on DMSS.
14. Open DMSS and click on the plus icon on the top right.
15. Select SN/Scan
16. Allow any camera permissions on phone if needed then scan the specialized QR code we pulled up earlier.
17. Be sure to add this device as Local if logged in to a DMSS account. You may encounter errors if added as an Account Device.
18. Enter the username and password that was created in the earlier steps. You should also see the Room Number populate on the bottom. Click on Save
19. The device is now added but we need to Subscribe for notifications and Calls now. Go back to Home
20. Select the three horizontal dots to enter the menu
21. Go to Device Details
22. The to Notification
23. Toggle the Notification button to Onn and click on Save. You should get a Successfully Subscribed prompt.
24. You can now receive calls on DMSS when the room number is called.
How to add DHI-VTO4202F-P-S2 to VTH via Configtool
Description
This article will go over the setup DHI-VTO4202F-P-S2 with Dahua Indoor Monitor by using Configtool software.
Please be sure to have followed our How to Initialize Video Intercom using Configtool Guide —> Here
Pre-requisites
- Initialized DHI-VTO4202F-P-S2
- Initialized DHI-VTH5422HW or DHI-VTH2421FW-P
- Configtool 5.000.0000001.7
Video Instructions
Step by Step Instructions
1. Once devices are initialized go to Building Config
2. Go to Global Parameter
3. Global Parameters
| Global Parameter | |
|---|---|
| Center Number = Leave Default | Server Type = VTO |
| Sever Address = Main VTO IP Address | Server Port = 5060 |
| Sever Username = Recommended to match VTO username | Sever Password = Recommended to match VTO password |
| Sip Domain = VDP | Register PWD = Leave Default |
| VTO Username = Enter VTO username | VTO Password = Enter VTO password |
| VTH Username = Enter VTH username | VTH Password = Enter VTH Password |
Enter the information by following the table above. Click on OK to proceed
4. Create a project by clicking on Add Node
5. Select the amount of Floors and Rooms will be added to the project. In this guide we will only have 1 floor with 1 room with 0 extensions for each room. Click on OK
6. Check serial number of the Main VTO and the Project entry and click on Association. This will link the Main VTO with the project entry
7. Do the same with the VTH
8. Once all the devices are associated click on Association List
9. Check all the devices and click on Config
10. Configtool will do the rest to configure the devices. Once they reboot the configuration is done
How To Add DHI-VTO4202F-P-S2 To DSSPro Via Configtool
Description
This article will go over DHI-VTO4202F-P-S2 setup to DSS Pro using Configtool
DSS Pro will be acting as the SIP server
Pre-requisites
- Initialized VDP Devices. Follow our guide here before continuing
- DSS Pro
- Configtool
Video Instructions
Step by Step Instructions
Configurating VDP devices using Configtool
1. After all devices are initialized go to Building Config
2. Go to Global Parameter
3. Global Parameters
| Global Parameters | |
|---|---|
| Center Number = 888888 | Sever Type = Express/Dss |
| Server Address = Enter DSS Pro IP Address | Server Port = 5080 |
| Server Username – Enter the Username used on DSS Pro | Server Password – Enter the Password for the DSS Pro User |
| Sip Domain = VDP | Registered PWD = Leave Default |
| VTO Username = Enter VTO Username | VTO Password = Enter VTO Password |
| VTH Username = Enter VTH Username (admin by default) | VTH Password = Enter VTH Password |
Enter the proper information and click on OK to proceed
4. Click on Add Node to create a project
5. In this guide we have 1 VTO and 2 VTHs so we are checking the Main VTO and telling it we have 2 Rooms (VTHs) with 0 extensions. Click on OK
6. Associate the VTO's Serial Number to the Project's Main VTO Entry and click on Association
7. Do the same to the VTHs. Make sure to do them one at a time
8. After completing the Associations, click on Association List
9. Check all the devices and the select Config. Configtool will handle the rest of the configurations
10. Devices will reboot and the configuration is complete
Adding Devices to DSS Pro
1. Go to DSS Pro Web Manager Portal
2. Login to DSS Pro Web Manager
3. Go to Device
4. Click on Add
5. Select Video Intercom as Device Category and enter the correct login information
6. Give the device a name and click on OK to finish adding. Repeat steps 4-6 for all devices
7. Open a new tab if you get a Building Enable Error for the VTO
8. Go to the Video Intercom Management module
9. Disable Building Enable
20. Click on Save and confirm the popup
21. All devices should show Online now
DSS Pro Client
1. Open and login to DSS Client, Go to the Video Intercom Module
2. Go to Call Management Icon
3. and click on the refresh icon to make sure all the VDP devices populate.
Other Examples On Organization Tree Node (Building Config)
1. 1x Apartment VTO and 4x VTH, when the VTO call button is pressed it will call 2x VTH on apartment A and 2x VTH on apartment B. For example, we set 101 on the call button, and when we press that button that associates with room number 101 both VTHs on that apartment A will ring, but not apartment B.
| Room | Start Room | 1 | Number | 2 |
| Extension | Start Extension | 0 | Number | 2 |
2. 3x villa VTO and 3x VTH, when one of the VTO is pressed it will call 3x VTH. The second and third VTO will behave the same.
-Both Main VTO and Sub VTO needed to be checked in this scenario.
*If it still not working, try logging into both VTO and change villa number from 9901 to 101.
| Room | Start Room | 1 | Number | 1 |
| Extension | Start Extension | 0 | Number | 3 |
How to add more VTHs to modular Video Intercom
Description
This guide will go over adding more Rooms (VTHs) to an already existing Video Intercom system
Prerequisites
- An already existing Video intercom setup
- Additional VTHs
- Configtool 5.000.0000001.7
- PC
Video Instructions
Step by Step Instructions
1. Initialize and change the IP Scheme to all additional VTHs Then go to Building Config
2. Go to Global Parameters
3.
| Global Parameters | |
|---|---|
| Center Number = 888888 | Server Type = VTO |
| Server Address = Enter VTO IP | Server Port = 5060 |
| Server Username = Recommended to use VTO's Username | Server Password = Recommended to use VTO's Password |
| Sip Domain = VDP | Register PWD = Leave as Default |
| VTO Username = Enter VTO's Username | VTO Password = Enter VTO's Password |
| VTH Username = Enter VTH's Username (admin is default) | VTH Password = Enter VTH's Password |
Enter the VDP device's information and click on OK
4. Click on Add Node to start your project
5. Change the Number of Rooms to the amount of VTHs of your setup. In this guide we are only adding 1 more VTH. That's a total of 2 VTHs. Click on OK
6. Associate the devices to the project entry. Make sure to do them one at a time.
7. Go to Association List
8. Check all the devices and click on Config
9. Configtool will then finalize the configuration and the devices will reboot
How to setup DHI-VTO4202F-P-S2 with Multiple Floors via ConfigTool
Description
This article will cover the Building Config feature on Configtool.
We will be setting up multiple Floors using the VTO4202F-P-S
Prerequisites
- Initialized VDP devices Click here for Instructions
- Latest version of Configtool
Video Instructions
Step by Step Instructions
1. Make sure VTOs and VTHs are initialized and using the same password.
Note: VTOs and VTHs have different password requirements. VTOs will use 8-Character Alpha Numerical password and VTHs will use a 6-digit password
2. Navigate over to Building Config
3. Click on Global Parameters and you will get a popup to fill in login credentials.
4. Enter the information for the SIP server and login information to the units to give Configtool permission to login to the units and push the SIP Server Configuration. Then click on OK to save.
| Global Parameter | |
|---|---|
| Center Number = Leave Default | Server Type = VTO |
| Sever Address = Main VTO IP Address | Server Port = 5060 |
| Sever Username = Enter VTO username | Sever Password = Enter VTO password |
| Sip Domain = VDP | Register PWD = Leave Default |
| VTO Username = Enter VTO username | VTO Password = Enter VTO password |
| VTH Username = Enter VTH username | VTH Password = Enter VTH Password |
5. Click on Add Node to start your project
6. Enter the information for your node and click on OK to save.
| Unit VTO(Main) = Check it to add Main VTO | ||
|---|---|---|
| Floor | Start Room = (Starting number for the first floor) | Number = (The amount of Floors in the building) |
| Room | Start Room = (Starting number for the first room per floor) | Number = (The amount of Rooms per Floor) |
| Extension | Start Extension = (Starting number for VTH extension) | Number = (The amount of VTHs per Room) |
Note: Start Extension cannot be changed. All VTHs in a room MUST start at #0
7. You now need to individually associate each device to its corresponding entry on the node. Start by checking the VTO entry under the device tree and then checking the node entry for Unit VTO(Main). Then click on the Association button to link them.
8. Do the same for all the VTHs. Remember, they need to be associated one at a time.
9. Once all the devices are associated to go Association List, Check all the devices and then Config
Configtool will now push the SIP configuration to all the devices.
10. If done correctly you will get the Configuration operation completed! popup and the devices will have a green check mark next to them.
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