ATTENTION: Prior to purchasing and installing an accessory antenna, read the product specifications of your receiver to determine if your receiver has a weatherproof housing. Installing your weatherproof receiver outdoors provides a better line-of-sight between the receiver and the camera, increasing the strength of the wireless signal. See your product specifications to determine the weatherproof rating of your receiver.

The Directional Wireless Panel Antenna and the Omni-Directional Antenna are used to extend the range of one or multiple wireless or wire-free cameras.

Directional Wireless Panel Antenna (ACCANTD9)

Omni-Directional Antenna (ACCANTO8)

Use the 2.4GHz Directional Wireless Panel Antenna (ACCANTD9) to focus a wireless signal onto one specific wireless device (camera or receiver) to increase the range of transmission. A clear line-of-sight between the antenna and the wireless device needing range extension is required.

Use the 2.4GHz Omni-Directional Antenna (ACCANTO8) to enhance the signal of one or multiple cameras that are paired to a single or dual antenna receiver. You may also use two Omni-Directional Antennas to extend the range of all cameras paired to a dual antenna receiver.

REQUIREMENT: To connect the antenna directly to the camera or receiver, the device must have a removable SMA type antenna. Visit www.lorextechnology.com/compatibility to ensure the antenna is compatible with your camera or receiver model.

Lorex Wireless Cameras and Monitors guide 2024

Also Read  : Lorex Camera Troubleshooting

Recommended Antenna Installation Methods

Your antenna needs will vary depending on the setup of your camera system, the number of cameras that require range extension, and the number of channels on your wireless receiver. Review the scenarios below to ensure you have the correct antenna and installation method to meet your needs.

Click a setup scenario to see the recommended installation method:

Combining Accessory Antennas

If you have installed your accessory antenna according to the recommended installation methods and would like to enhance wireless signal strength even further, you may add an additional Directional Wireless Panel Antenna (ACCANTD9) directly to a camera. The additional Directional Wireless Panel Antenna can be used with a Directional Wireless Panel Antenna or with an Omni-Directional Antenna attached to the receiver.

Click an antenna combination to see recommended installation methods:

Scenario 1: Extend the range of one camera paired to a single antenna receiver

To extend the range of one camera connected to a single channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9).

The Directional Wireless Panel Antenna can be connected in two configurations.

Configuration 1. Connect the antenna directly to the camera

Configuration 2. Connect the antenna directly to the wireless receiver

REQUIREMENT: The antenna connects using an SMA cable and replaces the existing antenna on either the camera or wireless receiver. Check www.lorextechnology.com/compatibility to determine if your product is compatible with the antennas.

Scenario 2: Extend the range of one camera paired to a dual antenna receiver

To extend the range of one camera connected to a multi-channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9). Connect the Directional Wireless Panel Antenna directly to the camera.

Scenario 3: Extend the range of select cameras paired to a dual antenna receiver

To extend the range of select cameras on a multi-channel receiver, use the Omni-Directional Antenna (ACCANTO8).

Connect the Omni-Directional Antenna to one of the antenna ports on the wireless receiver.

REMINDER: Each antenna port on a dual antenna receiver is associated with specific camera channels. One antenna communicates with odd numbered channels (1, 3, and 5), while the other antenna communicates with even numbered channels (2, 4, and 6). See the table below for dual antenna channel configurations.

If you connect the Omni-Directional Antenna to an antenna port and your wireless signal does not improve, try switching the Omni-Directional Antenna to the other antenna port or pairing your camera to a different camera channel.

Scenario 4: Extend the range of all cameras paired to a dual antenna receiver

To extend the range of all cameras on a dual antenna receiver, connect an Omni-Directional Antenna (ACCANTO8) to each antenna port on the receiver.

IMPORTANT: Two Omni-Directional Antennas are required to accommodate this setup.

Combination 1: Combine two Directional Wireless Panel Antennas

If you are using a Directional Wireless Panel Antenna (ACCANTD9) to enhance the signal of a single camera with a single channel receiver, you can use an additional Directional Wireless Panel Antenna to further enhance the wireless signal.

Connect one Directional Wireless Panel Antenna directly to the camera and one Directional Wireless Panel Antenna directly to the wireless receiver. To maximize signal strength, it is recommended to aim the two antennas directly at each other with a clear line-of-sight.

Combination 2: Combine a Directional Wireless Panel Antenna with an Omni-Directional Antenna

If you are using an Omni-Directional Antenna (ACCANTO8) to enhance the signal of multiple cameras, you can further enhance the signal of a specific camera by connecting a Directional Wireless Panel Antenna (ACCANTD9) directly to the camera.

A clear line-of-sight between the Directional Wireless Panel Antenna and the Omni-Directional Antenna is recommended to maximize signal strength.

Lorex SD Pro App: Changing / resetting the password

If the password for the Lorex SD Pro app to view the Wireless Home Monitor is lost or forgotten it will need to be reset.

To reset the Lorex SD Pro app password:

1.Ensure that your Wireless Home Monitor is connected to a network router using the included Ethernet cable.

2.On the Wireless Home Monitor tap the Menu icon ().

3.Use the joystick to select Settings > Network > Reset Password.

4.Select Yes to confirm.

5.Tap the Menu icon () repeatedly until all the menus are closed.

6.Launch the SD Pro app and enter the default password. Refer to your user manual for your default password. You will be prompted to create a new password.

Lorex SD Pro App: Setting up Wireless Home Monitor remote access

You can access and view wireless cameras from a Wireless Home Monitor system using an iPhone, iPad, or Android smartphone or tablet using the Lorex SD Pro app. It is available at the App Store or Google Play Store.

Prerequisites:

To set up the mobile application:

LW2700 Wireless Home Monitor: Included cables and accessories

LW2700 Series Wireless Home Monitors support wireless cameras using a wireless signal. They do not have an internal battery and require a connection to a power source. Refer to your user manual for model specific information on cables and accessories. Click here for downloads and documentation for your product.

Most wireless home monitors include the following cable connections and accessories when purchased:

Network: Wireless camera Internet requirements

Standard wireless cameras that connect to a DVR / NVR, do not need access to the Internet to function. Stand-alone IP cameras do not require an Internet connection for basic functions, but an Internet connection is required for full functionality.

Security Cameras: Understanding Field of View (FOV)

Field of View (FOV) is the maximum observable area that is seen at any given moment through an optical device such as a camera lens. The coverage of the area can be measured using the horizontal and vertical distances to find the diagonal of the area in degrees. Mathematically, the FOV is calculated using the horizontal dimension of the sensor (h) and the Focal Length (F).

You can find the camera’s Field of View details in the Specifications sheet. Click here for additional support content including security camera documentation.

The Camera Lens, Sensor and Focal Length

Focal length (F) is the distance between the center of a lens and its sensor. The size of the lens is the aperture size.

These factors affect field of view. A narrower focal length captures more of the scene and displays a larger field of view. A wider focal length magnifies a scene and decreases the field of view. The higher the focal length value the lower the FOV.

Types of Camera Lenses

Fixed: a fixed camera focal length provides an Angular FOV which is permanently set and cannot be adjusted by the user. Varifocal: the camera focal length can be manually adjusted by the user. Generally, this is done manually with screws or dials. At Lorex we have motorized varifocal cameras that allow you to digitally zoom using your phone or NVR without losing details. These lenses provide flexibility and customization for your camera image needs.

The importance of Field of View

A wide angle lens or smaller lenses produce a greater field of view and captures more objects in a scene enhancing your ability to cover larger and wider areas such as foyers, parking lots or warehouses.

A narrow angle lens or larger lenses produce a smaller field of view; capturing a limited area, but the camera quality image improves in detail. These are designed to monitor a specific object, such as cash registers, entrances/exits, hallways or objects of value.

How to Calculate the FOV

To calculate the FOV requires the sensor size and the focal length of the lens: h = Sensor Size F = Focal Length of the Lens

FOV is represented by this equation: FOV = 2tan-1(h) / 2F

Example: h = 4.7mm F = 6mm FOV = 2tan-1(h) / 2F = 2tan-1(4.7)(12) = 2tan-1(0.39) = 2(21.4°) = 42.8°

W482CAD – 2K Wi-Fi Camera : Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K Wi-Fi Camera with Smart Deterrence (W482CAD). Where applicable, the FAQ includes links to articles where you may find more information.

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Where do I place my Lorex 2K Wi-Fi Camera?

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How should I position my Lorex 2K Wi-Fi camera?

When mounting the camera on a wall, make sure of the following:

 Accuracy of person detection will be influenced by multiple factors, such as the person’s distance from the camera, the height of the person, and the height and angle of the camera. Night vision will also impact the accuracy and distance of detection.

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How do I enable motion detection and person detection?

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap  icon to enable Motion Detection.

Note: If motion detection is disabled, general/person/vehicle detection will automatically disable and you will not receive any motion detection notifications in the Lorex App.

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How do I customize Motion Zones™?

Motion Zones™ allows you to customize your device’s motion detection region. Motion Zones™ screen consists of the following settings:

To set Motion Zones™

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap Motion Zones™.

 For full instructions on how to set customized Motion Zones™, see Configuring Motion Zones™.

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Why am I receiving so many notifications?

There are a few ways you can lower the number of notifications you are getting.

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How do I enable Color Night Vision?

1.Lauch the Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap  icon to disable Auto Night Vision.
Note: Disabling Auto Night Vision will force the camera into Color Night Vision mode. Recommended in low-light conditions.

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How to activate Two-Step Verification?

1.Launch the Lorex App.

2.Tap Settings.

3.Tap Account Settings.

4.Tap Two-Step Verification.

5.Tapicon to enable Two-Step Verification.

For detailed setup instructions, see Two-Step Verification Setup.

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How to optimize video quality?

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Video Settings.

4.Tap  icon to enable HDR (High Dynamic Range).

Note: Enabling HDR optimizes video picture in high-contrast conditions such as under-lit and over-lit areas.
By default, the video quality is set to High (2x1080p HD).

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What is Home & Away™?

Lorex App can automatically use your location to manage your notifications when you are at home or away. The app will notify you when you are inside/outside of your set home perimeter.

To start using this feature, navigate to your mobile device settings and enable Location services for Lorex App.

For detailed setup instructions, see Configuring Home & Away™.

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How do I activate the LED deterrence light when motion is detected?

1.Lauch Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap Deterrence Light Brightness.

4.Tap  icon to enable camera’s deterrence light whenever motion or person is detected.

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How do I remove the 2K Wi-Fi Camera from my account?

1.Launch the Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap Remove Device.

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How to permanently delete data of 2K Wi-Fi Camera?

Refer to Formatting Device Storage for more information.

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Does my device support WPA2 or WPA3?

Your device supports Wi-Fi Protected Access 2 (WPA2) which is the industry standard security protocol for Wi-Fi networks. WPA2 offers security against unauthorized access and data interception and is supported by most Wi-Fi routers including those that support both WPA2 and WPA3. It employs Advanced Encryption Standard (AES), an encryption mechanism, which secures communication between your camera and Wi-Fi network to keep transmitted data confidential. For information on which devices support WPA2 and which devices support WPA3, please refer to “WPA2 and WPA3 Supportive Devices.”

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What are the compatible SD cards?

Refer to Compatible SD Cards and Storage Sizes for more information.

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What devices are compatible with the 2K Wi-Fi camera?

Refer to Product Compatibility Chart for more information.

W482CAD – 2K Wi-Fi Camera : Installation

This article provides instructions to install your Lorex 2K Wi-Fi camera with Smart Deterrence (W482CAD).

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What is included in the box?

The above contents are based on one camera.

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How to connect with Lorex App

3.Open the Lorex App app and create an account or login with your credentials.

4.Tap  icon to add a new device, then follow the in-app instructions to complete the device setup.

For full instructions on Lorex App setup, see Connecting with Lorex App.

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How to mount 2K Wi-Fi Camera to the wall

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How to mount 2K Wi-Fi Camera to the ceiling

Wi-Fi Security Cameras – How to Read a MicroSD card

To view the contents of a MicroSD card on a laptop or computer, follow these steps:

a. Select the day to play back:

b. Click on the available folder:

c. Within the folder, click either the day folder (Video files) or the jpg folder (Snapshots):

d. Click to select a video time from 00 – 23 hours:

6.Click the MP4 video file to view the video. 

Wireless Home Monitor: Audio not working

If the audio is not working on your Wireless Home Monitor:

• Ensure that the protective film is removed from the camera lens.

• Ensure that the monitor volume is not muted. A mute icon () will be visible on the screen if the volume has been muted.

• Turn the monitor volume up using the volume buttons on the side of the unit. Location will vary by model. For exact location of volume buttons for your model, refer to your user manual. Click here for downloads and documentation for your product.

• The camera must be in Full Screen mode for audio. Tap the Channel Select icon () to switch between channels in Full Screen mode. Audio is disabled in Quad mode.

If audio is not working after increasing the volume and viewing in Full Screen mode, restore the system to default settings.

To restore your monitor to default settings:

CAUTION: Restoring to default settings will erase any setting input on the monitor. Your monitor will need to be reconfigured.

1.On the monitor tap the Menu icon ().

2.Use the joystick to select Settings > Default Settings.

3.Select Yes.

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<p>The post Lorex Wireless Cameras and Monitors guide 2024 first appeared on NVR IPCAMERA SECURITY.</p>

Reolink NVR Setup Guide, Use this NVR with Reolink PoE cameras and you can get a professional, reliable and DIY security camera system. You can play back any recorded video, back up local data, and do more. For more features, refer to RLK8-810B4-A NVR security system.

If you have ordered an RLN8-410 or are interested in it, and want to get some basic information about this product before placing it in use or placing the order, you may refer to the below introductions.

This article includes the following 4 parts which will help you quickly understand the use and working principles of the NVR:

Unboxing for RLN8-410

Product Overview

You may find detailed information about the structure and components of the NVR below. 

Installation

You can connect either hard-wire the PoE cameras or connect WiFi cameras wirelessly (except for battery-powered cameras) to the NVR. Below is a common network topology of the connection. 

For more instructions on the configurations, you may refer to the sections Wired Connection and Wireless Connection. 

Wired Connection

Applies to cameras that are hard-wired to the NVR. 

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR. 

Step 2. Log into your NVR, and go to the IP channel.

Old UI: 

New UI:

Step 3. Select Auto Add so that all the cameras in the same LAN can be automatically shown on the list.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may press Apply to add all the IP cameras to the NVR.

Step 5. If you have changed the User Name and the Password of your cameras, please put the password of the camera to log in.

Old UI:

Please drag the menu bar to the password column and use the soft keyboard to input the required information.

New UI:

Please click Modify to input the required information.

Step 7. Click Apply to save and apply the configuration.

For more detailed instructions, you could refer to the articles below:

Reolink NVR Setup Guide

Read More : Reolink NVR IPCAM how to reset password methods

Wireless Connection

Applies to wifi cameras (except for battery-powered cameras) attempting to add to the NVR. 

Step 1. Connect the WiFi camera to the same LAN as the PoE NVR.

Step 2. Connect the camera to the WiFi of the router. 

Step 3. Add the camera to the PoE NVR: Toggle the “Auto add” on and hit “Modify” to input the login credentials. 

Old UI:

New UI:

For more details of the configurations, please refer to the links below: 

Initial Setup

You can do the initial setup on a monitor or TV connected with an HDMI/VGA cable, or through the Reolink App or Reolink Client.  

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.
Step 2. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.
Step 3. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router.
Step 4. Connect the mouse to the USB port.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For the PoE NVR device, it is 48 volts.
Step 6. And then you will see the below splash screen. System booting up might take a few seconds.
Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.
For more detailed instructions, you may refer to the articles below:
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Step 1. Power the camera and the NVR, then launch the Reolink App on your phone.
Step 2. During start-up, you will find the NVR shown on the Delive List automatically on Reolink App.

Step 3. Click the device you want to add to start initialization.

Step 4. For security considerations, you need to create a password for the first time.
Step 5. Then name your device and modify other settings on the second step page.
For more detailed instructions, you may refer to the article: How to Do Initial Setup for Reolink NVR via Reolink App.

Step 1. Click the “+” icon, select UID, then fill in the blanks with the UID number of your NVR, See How to find the UID of your device.

Step 2. Create a device password, then click Next.
Step 3. Create a device name then click Finish.
For more detailed instructions, you may refer to the article: How to Initial Set up NVR via Reolink Client (New Client).

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How to Add Reolink Cameras to Reolink PoE NVR

Reolink PoE NVR allows you to record videos for Reolink IP cameras without using a computer. To do that, you need to add the camera to the NVR first. The cabling for PoE NVR is shown below.

Applies to: All Reolink IP cameras (excluding battery-powered cameras) and PoE NVRs with the hardware version H3MB02/H3MB16

You may then follow the steps below to add Reolink cameras to Reolink PoE NVR.

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR. There’re two different ways of powering your IP cameras:

There are two ways of connection:

 a. Connect the PoE cameras to the PoE NVR directly via an Ethernet cable. (suggested way)

 b. Alternatively, you can power on this camera by a PoE switch/injector and connect to your router, then add this camera to the POE NVR system in the same local network.

All Reolink WiFi cameras (except for battery-powered cameras) can be used with Reolink PoE NVRs, too. You need to connect them in LAN, the connection diagram is as below:

Note: Make sure all the IP cameras you want to add to the NVR are connected to the same network (LAN) as the NVR. Otherwise, the cameras won’t be shown on the scanned list and cannot be automatically added to the NVR.

Step 2. Log in to your NVR, and go to the IP channel.

Step 3. Select Auto Add, and click Scan so that all the cameras in the same LAN can be automatically shown on the list.

Note: The number of cameras that can be added to the NVR may vary depending on the NVR channel numbers of the NVR.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may click Apply to add all the IP cameras to the NVR.

However, if you have changed the login passwords of the IP cameras or there is no spare channel to display all the IP cameras, you may need to go through a few more steps.

Step 5. If you have an 8-channel NVR and more than 8 IP cameras, please choose the 8 of them you want to add to the NVR and manually change the other cameras’ Channel to None.

Note: You may assign the IP cameras to any channel you want, but you cannot have two cameras on the same channel, otherwise configurations would fail to be saved.

Step 6. If you have changed the User Name and the Password of your cameras, please drag the menu bar to the password column and use the soft keyboard to input the required information.

Step 7. Click Apply to save and apply the configuration.

Here is a video to show how to add WiFi cameras to PoE NVR:

Note:

RLN8-410 (with the hardware version H3MB02) and RLN16-410 (with the hardware version H3MB02 and H3MB16) don’t work with 8MP cameras including B800/D800. The 4k cameras can only work with RLN8-410-E (with the hardware version H3MB16 and H3MB18) and RLN16-410 (with the hardware version H3MB18). And only the RLN8-410(H3MB18, N3MB01) and RLN16-410 (H3MB18) support the Human/Vehicle detection function.

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How to Initially Set up Reolink NVRs with Monitor Connected (New UI)

Want to do the initial setup for Reolink NVRs on a monitor? This article will do you a favor.

Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36.

You may follow this guide for proper cabling and initial setup of your Reolink NVRs with a monitor connected.

Here is a video for your reference:   

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router. And connect a mouse to the USB port.

Note: You can right-click to open the Menu on the live-view page.

Step 2. Connect the NVR to a Monitor or TV via the VGA or HDMI cable. 

Notes:
1. If there is no display, please connect it to a VGA monitor and change its resolution to 1920*080.
2. If you need audio output on your TV monitor, the resolution MUST be set to 1920*1080 or 1280*720.

Step 3. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.

Step 4. Connect the NVR to a power outlet with the supplied power adapter, and then turn on the power switch.

Step 5. And then you will see the below splash screen. System booting up might take a few seconds.

Note: If the monitor screen remains black, check if you flip on the power switch on the back of the NVR.

Step 6. General configurations. Set up the language, screen resolution, date Format, and time format. Then click Next.

Step 7. DST settings. Set up the system time and time zone, and enable/disable the DST option. Then click Next.

Step 8. Create a password for your NVR, and enable/disable screen auto-lock. Then click Next.

Step 9. Set up a password security question. Then click Next.

Step 10. Name your device and manage your HDD. Then click Next.

Step 11. Configure the network for your NVR. Then click Next.

Step 12. Set up E-mails for your NVR up to your need. Then click Next.

Done! Here is a sum-up of the Wizard Setup.

Troubleshooting for RLN8-410

Here are some troubleshooting tips for RLN8-410. You may check whether your camera’s issue is listed below. If not, you may go to the Troubleshooting section to find suggestions for more issues or you may contact Reolink support for help.

If the NVR stops working and the power LED is not on, you may follow the troubleshooting tips listed below to solve the problems.

Cause 1. Power adapter issue

Solution: Check the status LED on the power adaptor of the NVR. If the LED isn’t on, please plug the power adaptor into another socket as well as change another working power adaptor (48V) for a try. If the LED is on, please check the HDD issue below.

Cause 2. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD. 

Cause 3. The voltage is not sufficient.

Solution: Unplug the cameras. If the NVR power LED goes on, please replug the camera back one by one. 
For more information, please check POE NVR Failed to Be Power on.

When you connect the NVR via a monitor and start up the NVR, the NVR is freezing on the Reolink Logo Page. There are several possible causes for the issue. You may follow the troubleshooting tips listed below to solve the problem. 
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Cause 1. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD.

Cause 2. The voltage is not sufficient. 

Solution: Unplug the cameras that are connected to the NVR and check if the NVR can boot up.

Cause 3. Firmware issue

Solution: Please refresh the firmware using a USB drive. 

For more details, please check the article NVR is Freezing on the Reolink Logo Page.

If there’s no video output on the monitor from Reolink NVR, you may follow the troubleshooting tips listed below to solve the problem. There are several possible causes for the problem.
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Cause 1. The video output resolution of the NVR is not supported by the monitor/TV. 

Solution: Ensure that the lowest resolution of the TV/monitor is no less than 720p.

Cause 2. HDMI/VGA port on the NVR or the monitor/TV is defective. 

Solution: Check whether the cable is defective by using it to connect other devices to the router and see if it works. Or please test with another HDMI/VGA cable or monitor/TV. 
For more information, please check the article No Video Output on the Monitor/TV from Reolink NVR.

If you found that the NVR is rebooting, below are some possible causes and solutions that you may refer to. 

Cause 1. UPS issue

Solution: If you use the UPS to power the NVR on, please plug the NVR directly into a wall socket and have it run for one or two days then check if the NVR reboots.

Cause 2. HDD issue

Solution: Please unplug the HDD and have the NVR run for one or two days then check if the NVR reboots. 

Cause 3: The cameras and the NVR are both grounded. 

Solution: Please unplug all the cameras from the NVR and have the NVR run on its own for one or two days and check if it still reboots (Please disable auto-reboot before you run the test). If the NVR doesn’t reboot, the issue may be caused by both the NVR and the cameras being grounded. Please check whether the cameras and the NVR are grounded. If yes, please unground either the NVR or the cameras to fix the issue. 

For more details, please refer to POE NVR Reboots Automatically.

If you noticed that after plugging the new cameras into the NVR, the camera’s image does not show up on the monitor and it prompts “video loss”. The following troubleshooting may be helpful to you.

Cause 1. No available channels

Solution: Delete the offline cameras from the IP channel, or manually assign a channel for the camera. 

Cause 2. The new camera is distributed with the same IP address as the other cameras. 

Solution: Please reset the camera and restore the NVR.

Cause 3. The camera shows “invalid password” or “incorrect username and password”. 

Solution: Put the password of the camera.

For more details, please refer to Fail to Add PoE Cameras to NVR.

If you fail to connect the NVR through the network, below are some possible causes and solutions for your reference.

Cause 1. NVR is powered off. 

Solution: Check whether the power light is on. If it is off, please refer to POE NVR Failed to Power on.

Cause 2. The LAN port is defective. 
Solution: Please check if the LAN port on the back lights up or not. If not, please try another ethernet cable and port on the router for a test.
Cause 3. The gateway is 0.
Solution: Please change a router or switch and further check the issue. Please also reboot the NVR and check if the issue remains.

Please upgrade the NVR’s firmware to the latest firmware.

For more details, please refer to Failed to Connect NVR in LAN.

When you fail to playback the videos of the NVR and find the capacity of the HDD is 0GB, or it shows “HDD not detected”, here are some possible causes for your reference.
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Cause 1. The firmware version of the NVR is old. 

Solution: Please find out the firmware version of the NVR and go to the Download Center to download and unzip the package to upgrade it. 

Cause 2. The format of the HDD is wrong. 

Solution: Please format/init the HDD to try again, please refer to Check/Init HDD via PoE NVR.

Cause 3. Defective HDD

Solution: Please unplug and replug the HDD to see if it works. If possible, please test with another working HDD. 

For more details, please refer to HDD Capacity Shows 0GB.

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Configuration – RLN8-410

RLN8-410 is an eight-channel network video recorder that is used for centrally controlling the devices that are connected to it. With diffenernt hardware versions, RLN8-410 can acheive different features. Generally, it can be used for setting up detection for the cameras, managing the channels, upgrading the devices that are connected, etc. 

To better learn the working principles and settings of this NVR, here are some instructions for your reference.

Note: You can click on the keywords below to jump to the corresponding section.

Motion Detection

Generally, Reolink cameras are capable of motion detection. RLN8-410 is able to manage the configurations of motion detection for cameras that are connected to it. 

To achieve the detection settings you want, you could try on the monitor, the Reolink App, or Reolink Client. Below are some instructions for your reference. 

Old UI: 
1. Log into your NVR on a monitor and go to the NVR settings. 
2. For configuring motion recording, go to “Menu>Recording>Schedule” page, then select the channel (camera) and check the Enable box. Select “Motion” and tap on the grids to choose the time that you want to enable motion detection recording, and then click Apply to save the settings.

3. For setting up motion detection, go to “Menu>Alarm”. Click on “Motion Detection>Set”, then you can configure the motion detection settings (including motion detection area and sensitivity), motion schedule, and action.

For more details, please refer to:
How to Set up Motion Detection Recording via Reolink PoE NVR
How to Set up Motion Detection Area via Reolink PoE NVR
How to Set up Motion Detection Sensitivity via Reolink PoE NVR

New UI:
1. For setting up motion recording, log in to your Reolink PoE NVR on a monitor. Go to “Menu>Surveillance>Daily Schedule” page.

2. For setting up motion detection for cameras, go to “Settings>Camera>Detection”. 

For more details, you may refer to the articles below:
How to Set up Motion Detection Recording via Reolink PoE NVR (New UI)
How to Set up Motion Detection Area via Reolink PoE NVR (New UI)
How to Set up Motion Detection Sensitivity via Reolink PoE NVR (New UI) 

1.Click  button to go to Device Settings>Channel Setting>Motion Detection.

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For more details, please refer to:
How to Set Motion Detection Schedule for NVR via Reolink APP 
How to Set up Motion Detection Sensitivity via Reolink App 
How to Set up Motion Detection Zones via Reolink App 

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For more details, please refer to:
How to Set Motion Detection Recording for Reolink NVR via Reolink Client (New Client) 
How to Set up Motion Detection Area via Reolink Client (New Client) 
How to Set up Motion Detection Sensitivity via Reolink Client (New Client) 

Smart Detection

Smart detection includes Smart Person, Vehicle, and Pet Detection. It is based on the traditional motion detection but with advanced algorithms and technology, which can tell people, vehicles, and pets from other objects. You can set up detection sensitivity, detection zone, object size, etc. for the cameras via the NVR. 

Please notice that for 8-channel NVRs, only if the hardware version is N2MB02/N3MB01 can it achieve the smart detection settings.
To check the version of your NVR, you can refer to How to Find out System Information via Reolink App or contact Reolink Support Team for confirmation. 

On Monitor

1. Please go to the Menu of your NVR, and go to “Surveillance>Record>Daily Schedule”.
2. Under the Record Schedule page, please choose the camera model/channel you want to set up the record schedule. 
3. Under the Alarm schedule, please enable/choose the detection type and then enable the time & date for detection.

There are three detection types: ” Any Motion”,” Person” and ” Vehicle”. Please enable/choose either of them or combine two options or all of them together according to your own needs.
For more details, you may refer to the articles below:
How to Set Smart Detection via the PoE NVR System (New UI) (Video)
How to Set up Smart Person/Vehicle Detection via POE NVR system
How to Set up Smart Person Detection only via Reolink POE NVR System 
How to Set up Vehicle Detection only via Reolink PoE NVR System 
How to Set the Maximum and Minimum Object Size via POE NVR System (New UI) (Video) 

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On Reolink App

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For more details, please refer to:

How to Set up Smart Person/Vehicle Detection via Reolink APP  
How to Set up Smart Person Detection only via Reolink APP 
How to Set up Smart Vehicle Detection only via Reolink APP 

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On Reolink Client

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For more details, please refer to:
How to Set up Record Schedule via Reolink Client (New Client) 
How to Set up Smart Person Detection only via Reolink PC Client 
How to Set up Smart Vehicle Detection only via Reolink PC Client 

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Buzzer

Buzzer includes motion buzzer and exception buzzer. It is the sound that comes from the NVR when the cameras detect motions or the NVR detects abnormalities. Conditions like HDD full, HDD error, network disconnected and IP conflict will be marked as exceptions.

You could set up motion buzzer via the monitor, Reolink App, or Reolink Client. Please notice that the exception buzzer can only be set up via the monitor.
Below are some basic instructions for your reference. 

Old UI:
1. Set up Motion Buzzer:
Go to “NVR>Menu>Alarm>Motion>Action”, and tick Buzzer for selected cameras (channels). Click Apply to save the settings.

2. Set up Exception Buzzer:
Go to “NVR>Menu>Alarm>Exception”, select the exception type you want, and tick Buzzer then click Apply to save the settings. Choose the Type for the exception alarm based on your requirement.
For more details, please refer to:
How to Set up Motion Buzzer for PoE NVR
How to Set up Video Loss Buzzer for PoE NVR
How to Set up Exception Buzzer for PoE NVR

New UI:
1. Set up Motion Buzzer:
Go to “Settings>Surveillance>Buzzer”, and enable Buzzer. Then click “Daily schedule” to choose the schedule and detection type.


2. Set up Exception Buzzer:
Go to “Settings>Surveillance>Buzzer (Exception)” and select the exception type you want.

For more details, you may refer to the articles below:
How to Set up Motion Buzzer for PoE NVR (New UI)
How to Set up Exception Buzzer for PoE NVR (New UI) 

1.Click  button to go to Device Settings>Channel Setting>Buzzer. If you want to enable/disable the alarm buzzer, please turn it on/off the Buzzer.
Please notice that this setting will apply to all the cameras connected to the NVR.

For more details, please refer to How to Enable/Disable Alarm Buzzer for POE NVR via Reolink App.

Channel Management

When a camera is successfully connected to the NVR, it will be distributed an IP address and a channel by the NVR for connection. Hence, with the NVR, you’re able to check the status of all the connected cameras at the same time. On the channel management page, you’re able to check the status of each channel/camera, delete the offline devices, arrange channel orders, etc.

Below are some basic instructions that you may refer to. 

On Monitor (Old UI)

1.Launch your Monitor of NVR, go to Menu>IP channel page. Then you will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline cameras, change the Channel of the disconnected IP camera to None and then click on Apply.

3.If you would like to change the display order of the camera, expand the selection bar to assign a channel for each camera. After that, click Apply to save the settings.

For more details, please refer to:
How to Check Camera Status on IP Channel page Via Reolink PoE NVR
How to Delete Offline Camera Information on IP Channel Page via Reolink NVR
How to Arrange the Display Order of Cameras on Reolink NVR 

On Monitor (New UI)

1.Launch your Monitor of NVR, then chooseMenu>Channel>Replace. You will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline camera, click on the offline camera and tap the Delete button to delete it from the NVR. Then the channel this camera was taken is free now.

For more details, please refer to the articles below:
How to Check Camera Status on IP Channel Page via Reolink PoE NVR(New UI) 
How to Delete Offline Camera Information on Channel Management Page via Reolink NVR(New UI) 
How to Arrange the Display Order of Cameras on Reolink NVR(New UI) 

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Upgrade

As a centralized management system, RLN8-410 is able to upgrade both the NVR and the cameras that are connected to it. Below are some basic steps of upgrading for your reference. 

1.Unzip/extract the firmware file on your PC and transfer the PAK file to a USB, then insert the USB to the NVR USB port. 
Please notice that there are two USB ports on the NVR. One is at the front and the other one is at the back of the NVR. 

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.
*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs.
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

1.Unzip the firmware file (.pak file) on your PC and transfer it to a USB, then insert the USB to the NVR USB port.

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.

*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs (New UI).
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

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<p>The post Reolink NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

For Windows

Please access the web portal to view cameras on a desktop. To log in on a desktop, simply enter the same email address and password that you use to log in to the eufySecurity app. Here is the link for your reference: https://mysecurity.eufylife.com/

Video recordings that are stored locally on the HomeBase or the device itself currently cannot be viewed on the web portal. However, cloud storage users are able to access cloud recorded videos via the web portal.

For MacBooks

For Macbook users, please download the eufySecurity app from Apple App Store to watch recorded videos. Multiple recorded videos can be downloaded at the same time. Please note the Live Streaming function is not supported on Macbook yet.

If you have any other questions regarding how to view eufySecurity cameras on a computer, please contact eufy customer support for further assistance.

<p>The post How to View eufySecurity Cameras on a Computer first appeared on NVR IPCAMERA SECURITY.</p>

Access the IP address of camera though a LAN device,then login and find Configuration-Video&Audio-Image settings-Day/Night：

Light control:

Auto mode,The camera turns on the LED light when it is dark,and turns it off when it is bright.

Open mode,The camera turns on the LED light all the time.

Close mode,the camera turns off the LED light all the time.

Brightness level:

Control the brightness level of the white light, the higher the brightness level, the brighter.

LED turn-on/off threshold：

In the Auto mode of Light control, this parameter can control the illumination threshold of the camera to turn on and turn off the white light. The higher the value of ON, the darker the white light will turn on. The higher the value of OFF, the brighter the white light will turn off.

2. Set it in the Smart Client software：

Open the Smart Client, click the setting button of the added camera, and then click the image option.

Click Day/Night:

Light control:

Auto mode,The camera turns on the LED light when it is dark,and turns it off when it is bright.

Open mode,The camera turns on the LED light all the time.

Close mode,the camera turns off the LED light all the time.

3. Set it in the AView app.(did not suggest)

Open the AView app,then click the set button of camera.

Click the button of open mode：

Set it to DayTime then LED light will not turns on.

<p>The post How to set the LED light of color-serial camera first appeared on NVR IPCAMERA SECURITY.</p>

This guide is available to download as a PDF at the bottom of this article

Enabling the auto tracking feature on a PTZ (Specific Models Only)

1) Log in to the PTZ camera.

2) Ensure your camera is using the latest firmware.

3) Set a ‘Home Preset Position’ on the camera (This is where the auto tracking will always start from when enabled).

4) From the cameras live display (main screen) select the option from the image below

5) From the dropdown select ‘Auto Tracking’ which can be found at the bottom of the list.

6) Once auto tracking has been selected, press the ‘Play’ icon to start the auto tracking feature.

7) Stop the auto tracking using the ‘Pause’ icon.

8) The next step is to set the ‘Automatic Recovery’ option. This option will allow the camera to resume its auto tracking if the camera is manually moved and then abandoned without re-starting the auto tracking.

9) Set the option in the ‘Auto Recovery’ to whatever your requirements are. In the example below, the camera will resume its auto tracking after 1 minute of being abandoned after manual control. These settings can be changed as required.

<p>The post How to enable the auto tracking feature on a PTZ first appeared on NVR IPCAMERA SECURITY.</p>

Amcrest Surveillance Pro is the most stable and recommended method of accessing your devices from your computer. It is free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser. For more information on how to install Amcrest Surveillance Pro using Windows, please refer to the information provided below.

Note: This is a 64-bit version. If you are using Mac to install the Amcrest Surveillance Pro software, click here.

How To Install Using Windows

To install the Amcrest Surveillance Pro software on your computer, click here.

To begin installing the software, double click the provided .exe file. to begin the installation. Please note, if you have Windows Defender SmartScreen or certain versions of Norton running on your machine, please allow the software to be downloaded on your device. If Windows Defender is blocking the software, click on More Info then click on Run Anyway to begin installing.

Please note, this is a trusted software and will not harm or have any negative impact on your machine.

On the initial setup screen, select your language from the Select Language dropdown menu. Click on the I have read and agree checkbox and agree to the End-User License Agreement (“EULA”) agreement. To read the agreement, click on the agreement link provided. Once complete, click Next to continue.

Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video. To proceed with the installation, click Next.

Select an installation path for the software. To choose a folder, click on the Browse button and select the folder. Once a folder has been selected, click the Install button to begin installing the software on your computer.

Please note, if there is an older version of Amcrest Surveillance Pro detected on your machine, the new software will overwrite the old software. However, the device list information will still be reserved. Click Install to install the new software.

To generate a shortcut icon for the software on your desktop, click the Generate shortcuts checkbox.

Once the software has finished installing you will see a few options available. You will have the option to view the release note and run the Amcrest Surveillance Pro software. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox and click Finish to proceed.

Setting a Password

After the installation of the Amcrest Surveillance Pro software, you will need to set an administrator password. This password will be the admin password for the software. When a valid password has been entered, confirm the password in the Confirm Password field and click Next to continue.

This software provides password protection questions which can be answered in the event that you lose or forgot your password for the software. Select an applicable question from the Question dropdown menus and fill in the answer for those questions in the Answer field. Click Finish.

The software has now been properly installed on your machine. The password for the software will be saved by default on the login screen. If you would like to have your computer remember this password whenever you open the software, click Remember Password. If you would like the software to automatically log you in whenever your machine is reset, click Auto Login. Click Login to open the software.

How To Install Amcrest Surveillance Pro on Mac

Amcrest Surveillance Pro is the most stable and recommended method of accessing your devices from your computer. It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser. For more information on how to install Amcrest Surveillance Pro using Windows, please refer to the information provided below.

Note: If you are using Windows to install the Amcrest Surveillance Pro software, click here.

How To Install Using Mac

To begin installing the Amcrest Surveillance Pro software on your computer, click here.

The download will be a Google Drive link, however, please be assured this is a trusted software and will not harm or have any negative impact on your machine. Download and open the .pkg file.

Note: Your machine may recognize this as a coming from an unidentified developer and cannot be opened. Do not worry, it doesn’t mean that there is anything wrong with the software. You can easily override your settings and open the product by following these official steps recommended by Apple.

1) In the Finder, click on the Downloads tab and locate the Amcrest Surveillance Pro pkg.

2) Click on the Apple icon in the upper left corner and select System Preferences.

4) In the System Preferences menu, click on Security & Privacy.

5) In the General tab, click on Open Anyway to begin opening the Amcrest Surveillance Pro software.

6) Click on Open.

7) In the Installer prompt, click on Continue to be guided to the steps necessary to install this software.

8) Select a Destination for the software and click Continue.

9) Click Install (enter any security passwords needed for your machine and click Install Software).

10) The .pkg has now been installed on your machine. Click Close to exit. The Installer can be kept on your system or moved to the trash if you would like.

11) Click on Finder and open the Applications tab to locate the Amcrest Surveillance Pro software. Double click on the application to open the software.

Setting a Password

After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password. This password will be the admin password for the software. When a valid password has been entered, confirm the password in the Confirm Password field and click Next to continue.

This software provides password protection questions which can be answered in the event that you lose or forgot your password for the software. Select an applicable question from the Question dropdown menus and fill in the answer for those questions in the Answer field. Click Finish.

The software has now been properly installed on your machine. The password for the software will be saved by default on the login screen. If you would like to have your computer remember this password whenever you open the software, click Remember Password. If you would like the software to automatically log you in whenever your machine is reset, click Auto Login. Click Login to open the software.

<p>The post How To Install Amcrest Surveillance Pro PC MAC first appeared on NVR IPCAMERA SECURITY.</p>

To setup your camera with the mydlink app, follow the steps below:

Step 1: Launch the mydlink app. Log in with your mydlink account username and password. This will be the same username and password if you have used the mydlink Lite or mydlink Home app. If you have never created a mydlink account, you can create one.

Step 2: Tap the settings icon (3 lines in the upper left corner).

Step 3: Select Add a Device.

Step 4: Tap Yes to scan the QR code.The QR code is located on the label on the bottom of the camera or on the Wi-Fi configuration card included with the product. If the label or card are missing, tap No and select from the drop-down list.

Step 5: If you tapped Yes, scan the QR code. If you are having trouble scanning the QR code, move to a brighter lit area. If you tapped No, select the camera model from the list.

Step 6: Tap Next. Please wait about a minute (or less).

Step 7:  Tap Device Location to select where your camera will be setup. Select from the list or scroll to the bottom and tap Add Location to create your own.

Step 8: Tap Choose Your Wi-Fi Network. Select the WiFi network you want to connect the camera to (note this should be the same network that your mobile device running this app is on). Enter the Wi-Fi password and then tap Next.

Step 9: If you want this camera to be displayed on the “Home” screen, tap Add to Shortcut (checked by default). Tap Next at the bottom to continue.

Step 10: The camera will now save your Wi-Fi settings, and then bind to your mydlink account. This process can take up to 3 minutes.

Note: If you receive an error during the Setup Wi-Fi process, make sure you are entering the Wi-Fi password correctly. Remember it is case-sensitive. Also make sure the camera is within range of your wireless router, and that the router has DHCP enabled and does not have any filtering which may block the camera from connecting.

If you receive an error during the Binding process, this usually means the camera cannot connect to the mydlink servers. It is best to reboot your router, close the mydlink app, and reset the camera (hold a paperclip in the reset hole for 10 seconds and release. The LED on the back should turn red). Once your router has rebooted, open the mydlink app and set it the camera again. If you continue to get errors, please contact D-Link support at 1-877-453-5465. Support is free and available 24/7.

Step 11: Once the camera setup is finished, the following message will appear. If you want to add the camera to cloud recording, tap Yes, or tap Later.

Step 12: If you tapped Yes, a new Automation will be created to record video detected by motion to your cloud recording subscription (free or paid). Tap the check mark at the top right corner to finish setup.

<p>The post How to install D-Link series camera? first appeared on NVR IPCAMERA SECURITY.</p>

Step 2. Click the “+” icon, select UID, then fill in the blanks with the UID of NVR.

Step 3. Please create device password that you want then click Next.

Step 4. Creat device name then click Finish.

How to Initial Set up for Reolink Go/Go PT via Reolink APP

Note: Before you start, please click or scan the QR code to download and install the latest version of Reolink App, power on your camera and place it near your router.

Step 1. Install a SIM card to the SIM card slot.

Step 2. Make sure the camera is power on. For GO PT, turn on the power switch.

Step 3. Wait for about 30 seconds until the status light becomes solid blue and hear “network connection succeed”.

If you couldn’t hear this voice prompt, please refer to the instruction to reset GO/ reset GO PT

Step 4. Tap on the icon  in the top right corner to start the initial setup.

Step 5. Scan the QR code on the back of the camera. If the phone doesn’t respond, please tap Enter and then manually type in the UID (16-digits characters under the QR code of the camera).

Step 6.  Enter the Device initialization page and create camera name and password.

How to Initially Set up PoE NVR with Monitor Connected (New UI)

You may follow this guide for proper cabling and initial setup of your PoE NVR with a monitor connected.

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.

Step 2. Connect the camera’s RJ45 network socket to any POE Camera port on the NVR using the Ethernet cables provided.

Step 3. Connect an Ethernet cable from the LAN port of the NVR to LAN port of your router.

Step 4. Connect the mouse to the USB port.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For POE NVR device, it is 48 volts.

Step 6. And then you will see the below splash screen. System booting up might take a few seconds.

Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.

Wizard Setup

1. Set up language, Resolution, Time Zone, Date Format, Time Format, System time
2. Create your password, Enable/disable screen Auto-lock.
3. Set up password security question.
4. Set up device name. HDD Management (Init)
5. Network Configuration (DHCP by default)
6. Email Configuration (Gmail is suggested to use the sender one)

<p>The post How to Setup Reolink NVR All Models first appeared on NVR IPCAMERA SECURITY.</p>