Intro

You’re Not Alone

Installation can be hard. We’re happy to talk it over with you or take over a DIY project that you’ve realized needs professional installation. Our support hours are from 9AM-7PM Monday – Friday (EST) and we are available via chat, email, phones, and remote PC screen-sharing, if you need any help. You can reach us at 866-414-2553.

Disclaimer: The laws governing cable and wire installation can vary from state to state and sometimes even counties and cities pass specific, unique laws regarding cabling; these state, county and city laws are too complex for us to explain. This page is not a how-to installation guide, as we cannot keep up with local laws.

Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves. Even so, we get asked about do-it-yourself installation all the time…. We wanted to post a few of our standard answers here.

Part 1

Don’t Start a Fire or Shock Yourself

Electricity Can Kill You; Avoid Electrical Lines!

Never strap, staple or otherwise run networking cable to conduit or raceways carrying electrical current. Never run any cable within 2 inches of Class I electrical lines, lighting, fire alarm, or power lines or devices.

Give a Wide Berth to High Voltage Devices or Lines

Never run any cable within 6 feet of a conductor or fuse box. A minimum 5-inch distance is required from any fluorescent lighting fixture or power line over 2 kVA and up to 24 inches from any power line over 5 kVA. If unsure about the a device or line, consult an electrician. Route cable away as far as you can from large motors, generators, induction heaters, arc welders, x-ray equipment, and radio frequency, microwave or radar sources. NEC/NFPA 70, Article 800-52

Protect it from Future Physical Damage

You might want to put a nail or screw in later and don’t want to puncture your cables, so when a cable, raceway, or soft conduit (anything you can puncture) is installed parallel to framing members (joists, rafters, or studs), furring strips, or crown molding, keep the cable at least 32 mm (1.26 inches) from the edge. NEC 300.4(D)

Don’t Leave it Dangling – Secure Your Cables

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but you have to secure it somehow. NEC 800.24; 300.11

Use Plenum rated cable in Areas with Airflow

If you are going to run cables through an area which is used by your heating, air circulation, or air conditioner systems (such as above a drop ceiling in an office), you must use Plenum rated cables, which have a special insulation that has low smoke and low flame characteristics. When securing cable in Plenum required areas, make sure your straps, cable ties, and similar fittings also are plenum rated. NEC 830; NFPA 90A

National Rules – Consult your local laws

These guides are meant to familiarize our clients with the national requirements as expressed in the National Fire and Alarm Signaling Code and the National Electrical Code. Your state or local laws may differ. If you live outside the USA, consult your governmental laws. Don’t consider this your only resource.

Turn the Breaker Power OFF

Any time that you will be drilling or cutting into your wall, you want to turn the power off. You don’t want to drill into a hidden electrical line. You probably already know this, but our lawyers insisted.

Wear Safety Goggles

Any time that you are drilling, you want to wear safety goggles and hearing protection, like ear plugs.

Security Camera Installation Guides v2

Part 2

Drilling through Different Materials

Sheetrock (most interior walls)

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of sheetrock.

Wood

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of wood.

Stucco

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of stucco.

Brick and Masonry

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of brick.

Concrete

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of concrete.

Metal Siding

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of metal siding

Part 3

Running the Cable

Basic Cabling

Terminating Cable (Putting the ends on)

Instructions for putting the RJ45 ends on to ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

Using Our Waterproof Connectors

When installing a camera outdoors, it is imperative that you put our waterproof RJ45 Connector on the ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

No Protection – Just Running the Wire

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but the cable could get damaged and someone might be able to cut it.

24 Volt Wiring: PTZ

The Spotlight PTZ cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its natural white light spotlight. The Laser can also be powered via 24 volt power and can be powered the same way, although it is not required to do so. This guide shows you how to wire these PTZs.

24 Volt Wiring: Sharpshooter

The Sharpshooter IP Bullet cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its long range infrared. This guide shows you how to wire the Sharpshooter.

Protecting your Cabling

Liquidtight Plastic Tubing

Liquidtight plastic tubing is easier to work with than flexible metal tubing, but is less secure. It is also great for areas with lots of expected moisture as it won’t rust.

Flexible Metal Conduit (FMC)

Flexible metal conduit is difficult to cut (watch out for sharp edges), but easier than solid conduit to install.

Electric Metal Tubing (EMT)

Solid metal conduit is the most secure form of installation. It requires a specialty conduit bending tool.

Conduit Fill

This chart will let you know how many cable runs you can fit in one conduit pipe, depending on the size of the conduit.

Raceway (Outdoors) – Coming Soon

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways; this guide covers using raceways outdoors.

Clean and Professional Interiors

Raceway (Indoors)

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways. This guide covers using raceways indoors.

Ethernet Wall Plates

Not recommended. It can be difficult to find a wall plate that passes POE power and provides grounding. These devices also provide a secondary point of failure, and take up far more room than a cable pass through plate for larger systems.

Dealing with Long Distance

Using POE switches to reduce cabling

You can run one cable to a POE switch and then run several cameras to that switch, however, POE switches are not plug-n-play. POE switches do require you to know a decent amount about computer networking.

Cables run over 300 feet

Cat5e and Cat6 cable data has a limit of 300 feet, but if you need to go further than that you can use a POE extender, POE injector, or POE switch to hear and repeat the signal. This article discusses when you would use each of these tools.

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location.

Part 4

Mounting Cameras and Recorders

Basic Camera Installation

Bullet Cameras on Walls

In this guide, we will be installing a bullet camera on a wall.

Bullet Cameras on Ceilings

In this guide, we will be installing a bullet camera on a ceiling.

Bullet Cameras on Soffits

In this guide, we will be installing a bullet camera on a soffit.

Dome Cameras on Ceilings

In this guide, we will be installing a dome camera in a ceiling tile.

Dome Cameras on Walls

In this guide, we will be installing a dome camera on a wall.

Positioning the Lens in our Dome Cameras

In this video guide, we demonstrate how to adjust the lens positioning on our Marshall, Guardian, Warden, and Mosquito Dome Cameras.

Audio and Alarm Inputs FAQ and Sample Wiring Guide

Here’s a guide on Line-Level Audio Inputs and Analog Wired Alarm Integration.

Attaching Our Camera Mounting Accessories

Electrical Mounting Boxes

Our electrical box mounts are used to give easy access to your connections, hide them inside the junction box, and allow you to drill a smaller hole in your wall. If you want to run conduit they are necessary to run conduit straight to the camera.

PTZ Wall Mount Bracket

This guide will show you how to mount your PTZ camera to the wall mount bracket.

Pole Mounts

In this guide, we will be installing a Hornet Pro bullet camera on a pole.

Pendant Mounts

In this guide, we will be installing a Radius panoramic dome camera on a pendant mount. You can install all our PTZ and a few of our dome cameras via Pendant mounts.

Screw Size Chart

Lose a screw? No problem. Here’s all our 2018 product line screw sizes in one convenient place.

NVR Mounting Options and Hard Drive Installation

Shelf / Desk Mounting NVRs

This is what most people do: just put it on a shelf or desk. This makes it easy to connect to a TV/monitor and use the mouse (included) to control the NVR.

Rack Mounting NVRs

Companies often want to put the NVR in their server rack room. People who do this often to control the NVR only through our apps or web browser. Only our larger NVRs (16 channels and up) are wide enough to be rack mounted (and they come with ears). Our smaller NVRs can use our Rack Mount Shelf.

Wall Mounting NVRs

Many people choose to mount their NVR on a wall near a TV. To do this, you will want to purchase a vertical rack, like this one that matches the height of your NVR. The 16, 32, and 64 channels units have a height of 2U and the 128 channel is 3U. NVRs are heavy and you will want to make sure your wall can support the weight.

Mounting NVRs behind a Wall / in an Attic

People who are afraid of the theft of an NVR often place it behind a false wall or in an attic. People who do this control the NVR only through our apps or web browser. Be aware: Not all attics are insulated well enough to be within the temperature requirements of the NVR. Temperature range is listed on each NVR’s technical specs tab.

“NVR” Lock Boxes

There’s a few companies advertising “NVR Lock Boxes,” but any Server Rack or Computer Rack will do. Most Server Racks or Mounts have locks on them already. This picture is of a Tripp Lite Server Rack with Lock It houses a 32 channel NVR, two of our POE Switches, and a router, but there are tons of companies selling small server racks online.

NVR hard drive installation

If you purchase both a hard drive(s) and recorder from us, we will happily install the hard drive for you. but here’s a handy guide if you want to do it yourself.

Part 5: Specialized Work

When to NOT DIY – Get an Expert

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location. We can’t offer support on this product remotely, as once we can see it remotely, that means that it is already working.

Aerial Cable

Aerial cable clearance varies based on location (cable over a road needs more clearance than over a sidewalk, for example), needs to be enclosed within 8 feet of finished grade, and requires a on-site structural analysis to make sure the cable won’t break. Hire an expert.

Burial of Cable

Number one, call 811 before you ever dig: know where your power company has buried its power cables! The required cable burying depth also can vary based on your local zoning laws and your certificate of occupancy; you should get an expert.

Elevators

Don’t even try to install any cable in one without a licensed elevator technician’s help as the cable needs to be inside the cable traveler. An error in securing the cable can result in damage to the elevator’s operation – and potentially the people inside it. Don’t mess with it; get a licensed elevator technician to run the cable.

<p>The post Security Camera Installation Guides v2 first appeared on NVR IPCAMERA SECURITY.</p>

[All Cameras] How can I check if the camera IP is used by another device?

Question

How can I check if the camera IP is used by another device?

Answer

IP conflicts occur when two devices on the same network are assigned the same IP address. This can lead to connectivity issues, and it’s essential to resolve such conflicts to ensure smooth network operation. If you suspect your camera’s IP address might be used by another device, here’s how you can check and resolve it.

1. Disconnect the camera from the network.

2. Connect a PC to the same network as the camera. Then, open the Windows Command Prompt (cmd.exe).

3. Execute the ping command followed by the camera’s IP address:

ping <Camera IP>

If you are unable to locate the device or computer using the originally designated IP, consider setting a new IP address for the camera to avoid IP conflicts.

Vivotek IP Camera Troubleshooting v1

How to use PowerShell to test if the camera IP and ports can be accessed?

Question

How to use PowerShell to test if the camera IP and ports can be accessed?

Answer

There are several ways to test if your camera IP can be reached, one of the most used is the “ping” command:

Unfortunately, the ping command has its limitations and wont be able to verify if the ports of the pinged IP are open (ping commands are sent using random ports). In order to check the port connectivity you can use the “Test-NetConnection” command in power shell which can test connectivity to a specific IP and port. To do so please follow the next steps:

Step 1. Open the Windows PowerShell, you can do it by typing “PoweSheel” in the start menu search:

Step 2. Type the following command:

Test-NetConnection -ComputerName [IP address] -Port [port number]

Where the [IP address] is the camera IP and the [port number] is the port that you are trying to verify. 

Step 3. Press enter to run the command and the following will appear:

The process will take a couple of seconds and once finished it will display the connection status as follows:

If the connection cannot be stablished, the following error will appear:

Note: the same process can be used to check ND/VAST2/VSS connectivity (all of those devices/software uses different ports to communicate). 

If there is a connection error you can do the following to ensure that the camera port can be accessed:

If after checking the points mentioned above you are still unable to access the camera using its IP and port please contact Technical Support for assistance. 

[All cameras] How to reset your camera to factory defaults?

Question

How to reset your VIVOTEK camera to factory defaults?

Answer

All VIVOTEK cameras possess a reset button which can allow you to reset the device to factory defaults. To reset the camera to factory defaults please follow the next steps:

1. Locate the camera reset button, if you are unfamiliar with its location please go to our website and search for your camera model.

In the download section you will be able to find the “User manual” and the “Quick installation guide”, both documents have information regarding the location of the camera reset button.

2. Press and hold down the reset button for 10 seconds, the camera LEDs will start blinking rapidly.

The camera will reboot (LED will stop blinking), after rebooting it will begin the reset process (LED start blinking again).

3. Wait until the camera finish resetting. After 1~2 minute the process will be over.

Please note that resetting your camera to factory defaults will reset all the settings and configurations applied to the camera. So once the camera finished the process you will need to configure the device again to your needs. 

How can you troubleshoot when you cannot watch video streaming?

Question

How can you troubleshoot when you cannot watch video streaming?

Answer

When you’re unable to watch video streaming from a VIVOTEK camera, there are several troubleshooting steps you can follow:

1. Check that the browser is compatible with the camera:

VIVOTEK cameras are compatible with Internet Explorer for the 8000 series or older, and with Chrome and Edge for the 9000 series. Be sure to use the appropriate browser to access your camera. 

2. Upgrade the camera to the latest firmware available.

VIVOTEK constantly keeps improving camera firmware to increase product reliably and resolve know issues which might be related to the video stream. Please be sure to upgrade your camera to the latest version available:

3. Check if the camera sensor is still generating images

VIVOTEK cameras have a snapshot feature that works independently from the video stream and can be used to verify if the image sensor is functioning properly. If you find that your camera is not displaying videos, please use the following URL in your browser to see if you can retrieve a snapshot:

http://<Camera_IP_address>/cgi-bin/viewer/video.jpg

If there is no image displayed, this will mean that the video sensor might be compromised. 

4. Use and RTSP Player to verify if the camera can send data through RTSP

Try to use an RTSP player like VLC Media Player to verify if a VIVOTEK camera can send data through RTSP, you can follow these steps:

If the player cannot play videos, this could mean that the camera’s RTSP module is having trouble sending videos.

4. Reset the camera to factory defaults

Resetting the camera to factory defaults will return it to a state unaffected by any new external configurations. If you are experiencing video issues, please try resetting the camera to factory defaults to see if the problem can be resolved. The following guide explains how to reset your device to factory defaults: [All cameras] How to reset your camera to factory defaults?

If these steps do not resolve the streaming issue, contacting your camera vendor might be necessary. They can provide more specific guidance based on the exact model and configuration of your camera.

How to reload in Internet Explorer mode when browsing in Microsoft Edge?

Question

VIVOTEK legacy network cameras and Linux-based NVRs can only get streaming by installing plugins on Internet Explorer.

However, the Internet Explorer 11 desktop application will no longer be supported on certain versions of Windows 10 after June 15, 2022.

Microsoft encourages customers to move to Microsoft Edge.

This article will share how to reload in Internet Explorer mode when browsing in Microsoft Edge.

Answer

1. Open Edge browser.

2. Go to settings and more”…”→ Click ”Settings” → ” Default browser” → Choose “Allow” in Allow sites to be reloaded in Internet Explorer mode → Restart

3. Use Edge to access cameras or NVRs. (You will see this plug-in isn’t supported)

4. Go to settings and more”…” → Click “Reload in Internet Explorer mode”.

Note: Please add the address to trusted site if Edge show 401 Unauthorized.
How to add a website as a trusted site for Microsoft Edge 

Remember to install all required add-on and program.

You will see the image.

5. Enable “Open this page in Internet Explorer mode” → Done

<p>The post Vivotek IP Camera Troubleshooting v1 first appeared on NVR IPCAMERA SECURITY.</p>

How To Enable IP Camera Offline, Analog Camera Disconnection Notification Alerts

One of the most important features of any security system is its ability to alert you when something goes wrong. Whether it’s an IP camera offline or an analog camera that stopped working, a storage failure, or any other exception, you want to know about it as soon as possible. That’s why Camius DVR and NVR camera systems offer various options for setting up alerts or notifications for different events. While cheap IP and analog CCTV camera systems often lack this feature, Camius provides this advanced functionality, setting it apart from other systems.

Exception Settings in Camius NVR and DVR camera systems

Camius NVRs have ‘Exception’ settings under Setup >> Alarm >> Exception, where you can choose the alarm type. These include:

This is an example of the NVR’s local user interface menu while the recorder is connected to the monitor

Local User Interface and Web Browser Interface

The settings can be accessed through two interfaces:

This is an example of the menu while you access the Camius DVR or NVR recorder using a web browser

Push Notifications alerting about wireless or wired analog / IP camera offline on Camius View App

In addition to the settings on your Camius Security Camera DVR or NVR Network Video Recorder, you can also set up push notifications on your Camius View app. These notifications include Video Loss alarm and HDD alarm. To do this, you’ll first need to add the NVR to your app (follow this guide about adding the Camius DVR or NVR to the Camius View app).

Once the NVR is added, you can select the types of push notifications you want to receive directly from the app.

Push Notifications related to Storage (HDD or Micro SD card) installed to the Camius camera system)

Push Notifications related to the IP or Analog or Wireless Camera Disconnection

Read Also : LaView NVR Setup and User Guide

Regular maintenance can prevent issues like a CCTV camera disconnected, ensuring continuous surveillance.

Regular maintenance can prevent issues like a CCTV camera disconnected, ensuring continuous surveillance. However, sometimes problems may arise that affect the connection of your security cameras. In such cases, you need to troubleshoot the issue and find the cause of the disconnection. Depending on the type of camera system you have, the steps may vary. For analog security camera systems, you need to check the power supply, the cabling, and the DVR settings. For wired PoE power over ethernet camera systems, you need to check the network connection, the IP address, and the NVR settings. To learn more about how to troubleshoot these issues, you can refer to the following guides:

How to Setup DDNS on Camius DVR and NVR Surveillance Recorder?

To setup DDNS for Camius security cameras, you’ll first need to register for a DDNS service, obtain a domain name, activate DDNS in your camera’s network settings, and then input your DDNS account’s hostname, username, and password.

If you want to access your Camius DVR or NVR recorder remotely from your PC, you might encounter some difficulties with dynamic IP addresses. A dynamic IP address is one that changes every time you connect to the internet, making it hard to establish a stable connection with your recorder. That’s where DDNS comes in handy.

What is DDNS?

Dynamic DNS, or DDNS, stands for Dynamic Domain Name System, and it allows you to assign a static domain name to your recorder, regardless of its IP address. This way, you can always connect to your recorder using the same URL without worrying about IP changes.

Dynamic DNS lets you access your Camius security camera device on the internet with an easy-to-remember web address like “camiusnvr.dyndns.com” instead of a hard-to-remember IP address like 216.144.47.245. This is useful when you want to connect to your security camera, DVR, NVR from anywhere in the world.

Setting up DDNS

In this guide, we will take you through the steps of setting up DDNS on your Camius DVR or NVR recorder. You will need to have an account with a DDNS service provider, such as DDNS_3322, DYNDNS, NO_IP, CHANGEIP, or DNSEXIT.

Step 1:

Create an account on your preferred DDNS service provider website and a domain name (which is a hostname for your Camius DVR/NVR or an IP camera). Each of these providers offers free and paid accounts, which you need to select based on your requirements.

You will need to provide your email address and create a password. After verifying your email, you will be able to log in to your dashboard. The process of creating an account with DDNS service providers is similar.

Create a domain name for your recorder on the DDNS server. You can usually choose any domain name (hostname) you like, as long as it is not already taken. For example, you can use something like camius.no-ip.org or camius2023.dyndns.com

Step 2:

Configure DDNS settings on your Camius DVR or NVR recorder.

Step 3:

Step 4:

Enter the Domain name (hostname) in a web browser tab bar to access your Camius DVR/NVR remotely from a PC or Mac. Enjoy!

How do I backup NVR or DVR settings?

You can export the main menu settings you have configured to a USB flash drive, or import an exported setting file from USB flash drive to the NVR.

Camius user interface menu for reference to backup NVR, DVR configuration

Camius IPVAULT2256PR menu (16 Channel NVR)

Camius TRIVAULT4K2168R menu (16 Channel Hybrid DVR)

Camius IPVault1128PR menu (8 Channel NVR)

Camius IPVault1128PR menu (8 Channel NVR)

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Camius Hybrid DVR Camera Systems are in high demand by Gas Stations and Retail Stores

Security and surveillance are paramount today, especially for businesses like gas stations and retail stores. The demand for advanced surveillance solutions has risen with the increasing need to protect assets, employees, and customers. Camius, a renowned provider of security systems, introduces its innovative Hybrid DVRs, a perfect solution for enhancing security in gasoline pumps and retail stores. This article explores the numerous advantages and unique features of Camius Hybrid DVR camera recorders that make them stand out in the market.

1. Gas Stations, Retail stores upgrade to Camius 4K security at minimal cost

One of the major benefits of choosing Camius DVR camera systems is their cost-effectiveness. Camius innovative 8 and 16-channel DVR recorders significantly reduce the cost of upgrading surveillance systems by eliminating the need for new wiring. Business owners can retain their existing coaxial wiring infrastructure and only replace the DVR recorder and cameras when necessary.

Traditional camera upgrades often entail the labor-intensive process of rewiring the entire premises, which can be time-consuming and expensive. With Camius DVR camera systems, this hassle is eliminated. The compatibility with existing coaxial wiring not only saves costs on new cabling but also reduces the installation time, causing minimal disruption to the business operations during the upgrade process.

Moreover, reusing the same wiring infrastructure does not compromise the system’s performance or reliability. Camius DVRs are designed to seamlessly integrate with the existing coaxial cables, ensuring smooth transmission of high-definition video and data without any loss in quality.

By opting for Camius DVR camera systems, business owners can enjoy cutting-edge surveillance technology without breaking the bank. The ability to upgrade to the latest DVR recorder and cameras as needed while keeping the existing wiring makes Camius an economical and future-proof choice for filling stations and retail stores.

In conclusion, Camius Hybrid DVRs offer various benefits, including reduced upgrade costs, compatibility with existing wiring, and ease of installation. Business owners can enhance their security measures without a significant financial burden and rest assured knowing they have invested in a reliable, advanced, and cost-effective surveillance solution.

2. The Power of Hybrid DVRs

2.1 What are Hybrid DVRs?

Hybrid DVRs combine the capabilities of traditional Digital Video Recorders (DVRs) and Network Video Recorders (NVRs). They allow users to utilize both analog and IP cameras, providing flexibility and compatibility with existing systems.

12 Channel Hybrid DVR camera recorders

24 Channel Hybrid DVR camera recorders

2.2 The Advantages of Hybrid Technology

Camius Hybrid DVRs offer businesses the best of both worlds. By supporting analog and IP cameras, they enable a seamless transition from analog to IP surveillance, protecting previous investments while embracing modern technologies.

3. Ultra High Definition Surveillance

3.1 Crystal Clear Resolution

Camius Hybrid DVRs support high-definition cameras, capturing clear and detailed images. This level of resolution is crucial for identifying faces, license plates, and other critical details in businesses.

3.2 4K Ultra HD Recording

With 4K Ultra HD recording capabilities, Camius surveillance DVR camera reocrders ensure that every inch of the surveillance area is captured in astonishing clarity, leaving no room for ambiguity or doubt.

4. Intelligent Video Analytics

4.1 Smart Motion Detection

Camius Hybrid DVRs are equipped with intelligent video analytics, including smart motion detection. This feature lets the system detect and alert users of unusual activities, such as unauthorized access, loitering, or suspicious movements. Only with Camius DVR records can you detect video motion, vehicles, and pedestrians! You can also set multiple motion detection areas for analog and IP cameras.

Web browser view

4.2 Advanced AI Technology

Integrating advanced AI technology empowers these DVRs to recognize specific objects, track movements, and even provide heat mapping to identify high-traffic areas in commercial locations.

AI functions with Analog and Camius IP cameras (TRIVAULT4K2168R)

5. Remote Access and Mobile Monitoring

5.1 Stay Connected Anywhere, Anytime

Camius Hybrid DVRs offer remote access capabilities, enabling business owners and managers to monitor their business premises using smartphones, tablets, or computers from anywhere in the world. Whether you have a Windows PC, Apple Mac or iPhone, iPad, Android smartphone, or tablet, the DVR is compatible!

5.2 Real-time Alerts on the Go

With mobile monitoring, users receive real-time email alerts and push notifications on their devices, ensuring prompt actions can be taken in case of emergencies or security breaches.

6. Enhanced Storage Options

6.1 Efficient Data Storage

Camius Hybrid DVRs support various storage options, including 3.5″ SATA HDD, 2.5″ SSD, and even Cloud storage, ensuring ample space to retain crucial surveillance footage for extended periods.

Camius Hybrid DVR camera recorders work with Dropbox and Google Drive. Click HERE for more information.

6.2 Scheduled Backup and Archiving

The DVRs allow users to schedule automated backups and archiving, providing an additional layer of data protection and seamless storage management.

7. DVR Recorder with User-Friendly Interface

7.1 Easy Setup and Configuration

Camius Hybrid digital video recorders boast a user-friendly interface, simplifying the setup and configuration process. Business owners can quickly deploy the system without requiring extensive technical expertise.

CLICK HERE for the DVR installation guide

7.2 6.2 Intuitive Control

The intuitive control panel and mobile app make it effortless for users to navigate through various features and access the necessary information promptly.

8. Conclusion

Camius Hybrid DVRs have proven to be a game-changer for businesses, offering a perfect security solution with their hybrid capabilities, high-definition surveillance, intelligent video analytics, remote access, and user-friendly interface. By choosing Camius Hybrid DVRs, businesses can ensure comprehensive security, loss prevention, and a safer environment for customers and employees alike.

FAQs

1. Are Camius Hybrid DVR camera recorders compatible with existing security camera systems?

Yes, Camius Hybrid DVR recorders are designed to be compatible with both analog CVBS, AHD, CVI and TVI  and IP Onvif conformant cameras, making them an ideal choice for businesses looking to upgrade their security systems without discarding existing cameras.

2. How can I access the recorded footage remotely?

You can access the recorded footage remotely through Camius’ user-friendly mobile app or Camius DVR software. Simply install the app on your smartphone or tablet, and you can monitor your gas pumps and retail stores from anywhere with an internet connection.

3. What is the storage capacity of Camius Hybrid DVRs?

Camius Hybrid DVRs support various storage options, including HDD, SSD, and Cloud storage. The capacity can be chosen based on the business’s needs and the required retention period for surveillance footage. CLICK HERE for the list of compatible hard drives

4. How reliable are Camius Hybrid DVRs in terms of data protection?

Camius analog DVR camera recorders come with advanced data protection features, including scheduled backup and archiving. These ensure that your surveillance footage is securely stored and protected from data loss or tampering.

How to use 2 way audio security cameras?

The feature of two way audio security cameras empowers users to both receive and transmit audio through their IP camera, adding an extra layer of interactivity and communication to the security setup.

Camius presents its cutting-edge 4K spotlight PoE cameras that come equipped with built-in high-quality microphones and speakers, eliminating the need for external attachments to enable the two-way audio function. For optimal performance, it is recommended to install Camius PoE cameras alongside Camius PoE or Non PoE NVR recorders or Hybrid DVRs.

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The latest R series NVR and DVR recorders facilitate seamless control of Camius spotlight cameras, microphones, and speaker volumes directly from the NVR settings. Additionally, users can conveniently modify the audio encoding format per their requirements. To troubleshoot two-way audio, turn down the input volume and output volume and test switching audio code type (G711A and G711U).

Two factors can affect the audio quality: network and distance.

The recommended distance for the microphone to transmit quality sound is 9.5 to 16 feet.

To engage in two-way audio communication, the Camius View app is the go-to platform.

Here’s a simple guide to using the 2 way audio security cameras feature:

It’s important to note that the two-way audio experience with Camius security cameras is characterized by live bidirectional communication and not an intercom-type function.

In most scenarios, the mute function is enabled by default. By enabling audio, users can record audio from the microphone of their security camera. To listen to the recorded audio, whether in live mode or during playback, it is necessary to open the individual channel in full screen on which the audio-enabled security camera is operating. This applies to both NVR and app usage.

However, it’s crucial to exercise caution while utilizing surveillance audio, as its usage might be restricted or subject to regulations depending on the location. Always ensure to verify with local authorities on the proper and legal use of security cameras with audio to avoid infringing upon privacy laws. Unauthorized audio recording can be considered illegal in certain jurisdictions. Hence, Camius emphasizes the significance of complying with local laws and assumes no liability for the misuse of its surveillance cameras that do not align with the respective regulations.

The Impact of Artificial Intelligence in IP Cameras: Why Camius Stands Out

In recent years, the integration of artificial intelligence (AI) has revolutionized various industries, and the field of IP cameras and other security systems is no exception. AI-powered IP camera systems have significantly enhanced surveillance capabilities, enabling advanced analytics, real-time monitoring, and improved security. Among the leading players in this field, Camius stands out as a pioneering brand that has embraced AI technology to deliver exceptional performance and innovation. In this article, we will explore the applications of AI in IP camera systems and why Camius has become a prominent name in this industry.

The Role of Artificial Intelligence in Security Camera System

Artificial intelligence has transformed IP camera systems by providing advanced functionalities and intelligent features that greatly enhance their effectiveness. Here are some critical applications of AI in IP camera systems:

Why Camius Stands Out

Among the various brands in the IP camera industry, Camius has emerged as a frontrunner in implementing AI technology into their camera systems. Here are some reasons why Camius stands out:

Artificial intelligence has revolutionized the IP camera industry, enabling advanced analytics, real-time monitoring, and enhanced security. Camius has distinguished itself within this landscape by harnessing AI technology to deliver cutting-edge IP camera systems. Through its robust AI algorithms, customizable solutions, real-time insights, scalability, and user-friendly interfaces, Camius has established itself as a prominent player in the field. As AI continues to evolve, Camius remains committed to pushing the boundaries of innovation.

<p>The post Camius Devices FAQs and How-Tos first appeared on NVR IPCAMERA SECURITY.</p>

CloudEdge Battery Powered Camera

C10&C10-TZ: Add Camera to CloudEdge

Method 1:

Method 2:You can connect the camera as follows.

https://cdn.shopifycdn.net/s/files/1/0581/4521/0500/files/C10_10.png?v=1661847728

If the light turns blue, the connection is successful.

Hiseeu CloudEdge Battery Powered Camera Guide

Read More : HiSeeu Wireless Camera System installation guide

GL-C10+: Add Camera to CloudEdge

Install CloudEdge app

Search CloudEdge in your mobile app store or scan the following 

QR code to download and install.

Register account and login 

Launched the CloudEdge app, sign up an account by a valid Email 

address as the new user and then log in.

Press the power button then the floodlight turns on and the camera indicate light will also turns red flashing.

And then press the reset hole for 5s to reset the camera

Connect the device 

1) Log in CloudEdge app, tap Add Device then choose Battery 

Camera.

2) Start to connect the camera.

Select your home Wi-Fi and enter the correct password.

3) Point the camera to the QR code at a distance of about 5-8 

inches, after recognizing, you will hear a prompt sound, then tap next.

4) Wait for connection. 

C10&C10-TZ: How to solve the problem of camera connect failed?

Please follow the following solution.

1. First of all, you need to charge the battery to check if there is no electricity.If this red light is on, it means it’s ready to charge.

2.You can press the power button and see if the indicator should light red and blink slowly.

3. Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

Please follow the steps prompted by the link to reconnect the camera:

https://www.hiseeu.com/a/help/article/27395

4. If the red light is on, the connection is successful

If you try those ways still can’t fix it, pls email us : Support@aomeisi.vip

GL-C10:How to solve the problem of camera connect failed?

Please follow the following solution.

1. First of all, you need to charge the battery to check if there is no electricity.If this red light is on, it means it’s ready to charge.

2.You can press the power button and see if the indicator should light red and blink slowly.

3. Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

Please reset the camera and reconnect the camera.Please follow the link to connect the camera

https://www.hiseeu.com/a/help/article/39895 

C10/ C10-TZ,It turn on but now it won’t record?SD card not recognized！

1、You can install the SD card on another device to see if other devices can recognize the SD card.

If other devices can recognize the SD card, format the SD card with another device.

2、Do you have another SD card? Please try to install it on the camera with another SD card to see if the camera can recognize another SD card

C10-TZ: The solar panel is not charging the camera.

Solar panel is a device that converts sunlight into electric energy. If the sunlight is not enough, the solar panel will not provide sufficient power for the camera. At this time, the solar panel can only maintain the normal operation of the camera. If the continuous cloudy day, the solar panel can not even maintain the normal operation of the camera, the power of the camera will be reduced.

We suggest that the solar panel should be installed in the place where the strong sunlight can be received continuously. If it is cloudy continuously, we suggest that you can charge the camera with a charger to wait for the sunny day.

C10 /C10-TZ，Can I use Cloud?

Yes, you can use cloud storage to store your videos. If you open it for the first time, you can also enjoy seven days of free cloud storage. This camera will only start recording when it detects a human body. Our videos can also be stored on SD cards.

SD card Up to 128GB.The 32 SD card can usually store records for nine months or more.

C10 /2C10/C10-TZ: Camera can’t connect to WiFi

Please follow the following solution.

Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

How to set the alert

Step 1: please click “setting” button as picture shows.

Step2: If you want receive notification,please click the button on;

     And please click alarm setting

Step3:please click motion detection on and if you want to change the sensitivity of motion detection,please select digital adjustment sensitivity. 1 is the lowest sensitivity and 10 is the highest sensitivity. Please adjust according to your situation. If you want to reduce false positives, you can lower the sensitivity.

If these settings not work,please reset the camera.Thank you.

If you want to receive APP alarm alerts, you can open these two options.

C10/C10-TZ, Convert records to video files for viewing on a computer

For privacy and security reasons, video files are not stored on the SD card of the camera. It needs to be decoded with CloudEdge App to view the record. You can also click the record button when viewing the record on App, save the record in MP4 format to the mobile phone, and then copy the MP4 file to the computer. 

C10/C10-TZ, We have had our cameras installed for only 1 week ( 7 days) and the batterys are almost dead.

The battery life of the camera depends on the environment in which the camera is placed. If the camera is often waked up, the camera will always be in the record state. Just like your mobile phone has been recording video, the battery power consumption will be very fast.

In an ordinary family, the camera is waked up 10 times a day, usually for two to three months. You can also buy our solar panels, so you don’t need to worry about charging any more.

For solar panels, you can search for B07S61RXL5 on Amazon. Before buying, please contact us to request for a 15% discount.

CloudEdge Cloud Service Fee Standard

If you open it for the first time, you can also enjoy seven days of free cloud storage. This camera will only start recording when it detects a human body. 

C10/C10-TZ, Share device with more people

This function can allow your family members to access your camera. Each camera only can be added to one account, they need to download the CloudEdge App then register an account before sharing the device.

1) Tap the shortcut settings button > Device Share > Add > Scan QR Code 

Open your family’s APP, show your family’s QR-Code, and scan it. Share the camera with your family. You can set two Device Usage Permissions, One is View only means your family or friends can view the device, but cannot control the device; and the other is Allow control means your family or friends can view the device information and control the device

2) Tap the shortcut settings button > Device Share> Add> enter

account. Put in your family’s App account> Search> share your device. You can set two Device Usage Permissions, one is View only means your family or friends can view the device, but cannot control the device; and the other is Allow control means your family or friends can view the device information and control the device

C10/C10-TZ, Charge the Camera / Battery Management

When you charge the camera, there is no indicator on the camera. You can check the battery status on App.

The video quality when viewing transaction or alerts is not good.

You can set the video mode to HD mode.

.

C10 video saved in mobile phone

Click History- Record -Album.The video is saved in the phone memory.

Turn off the floodlights

1. You can choose to turn off the floodlights

2. Click on Full color mode,then choose black and white night vision,

The default black and white images at night,the device do not turn on the warm lights.

<p>The post Hiseeu CloudEdge Battery Powered Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to Set ANPR Solution

.

I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Quick Capture & Accurate Recognition

• Accurate License Plate Identification Under all kinds of conditions

• High-reliability License Plate Recognition with more than 95% high performance accuracy

  1. Up to 4 Detection Regions

  2. Reliable Confidence Level

  3. Vehicle Direction Recognition

  4. Detection Regions of PTZ

  5. DACH Region Recognition

Read Next : Spot AI IVR Installation Guide

Intelligent Analysis & Efficient Management

• White and Black List Management

• A Stand-alone ANPR Solution

• Fully Integrated with Milesight NVR/CMS

• 3rd Integration: CGI

Adaptable to Most Operation Requirements

• Max recognition speed 120 km/h

• Over 70 countries and regions

• Various options

    LPR 12X H.265⁺ AF Motorized Pro Bullet Network Camera

    LPR 12X H.265⁺ Mini PTZ Bullet Network Camera

    LPR 12X H.265⁺ ABF Pro Box Network Camera

    LPR 12X H.265⁺ Mini Bullet Network Camera

    LPR 12X H.265⁺ Vandal-proof Motorized Mini Bullet Network Camera

    LPR 12X H.265⁺ Motorized Pro Bullet Network Camera

Notes:

Installation Angle Considerations

To increase the accuracy of license plate recognition, be sure to install the LPR cameras properly to capture the license plates with the correct image size, lighting conditions and camera angle. The following highlights is the precautions of installation angle：

A: Installing the camera in front of the vehicle (Recommended):

The captured image should be filled with a full width of the vehicle.

B: Installing the camera slightly to the side:

To avoid capturing unnecessary contents in the image, the camera should be installed in a higher position(Vertical angle is less than 30°; Horizontal angle is no more than 30°; Tile angle is less than 5°) to capture the front part of the vehicle.

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

LPR2:

CIS (former Soviet Union)

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to “Advanced Settings” → “LPR” → “Settings” after log in the web. Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Note:

• The optimal interval of Milesight LPR cameras to recognize license plates width is within 100-200 PX.

• For better performance, please choose the appropriate resolution in advance.

[LPR Night Mode]: Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking [Edit] button. And then click [Save] or [Reset] after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plate when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click [Save] after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding black list mode or white list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse” button to import the form to this interface, click the “Upload” button, the license plates will be added successfully.

Note:

• You can first download the template as a reference in this interface.

• It allows to add 1000 license plates to Black and White List.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search” button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the “Export List” button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the “Delete List” button to delete all the license plate in the current list.

3. Black/ White/ Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking Edit button.

Step3: Set Alarm Action.

Step4: Set Alarm Settings.

After that, when a license plate marked as “Black”, “White”, “Visitor” is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

(1) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(2) If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

Step3: Set Alarm Action.

There are two methods to backup LPR logs.

(1) Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

(2) Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

(1) Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

(1) Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(3) Ensure your device support LPR/ANPR function.

Model of NVR:

• MS-N1009-UT / MS-N1009-UNT

• MS-N5008-UT / MS-N5016-UT

• MS-N7016-UH / MS-N7032-UH (16 ANPR Channels)

• MS-N8032-UH / MS-N8064-UH (16 ANPR Channels)

• MS-N1009-UPT

• MS-N5008-UPT / MS-N5016-UPT

• MS-N7016-UPH / MS-N7032-UPH (16 ANPR Channels)

Name of LPR Camera:

• LPR H.265⁺ Mini Bullet Camera

• LPR H.265⁺ Vandal-proof Motorized Mini Bullet Camera

• LPR H.265⁺ Pro Box Camera

• LPR H.265⁺ Motorized Pro Bullet Camera

• LPR H.265⁺ AF Motorized Pro Bullet Camera

• LPR H.265⁺ Mini PTZ Bullet Camera

(4) Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

2. Settings

Step1: Go to “Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Notes: Region detection only supports DACH region.

Step4: Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch upload by importing template.

Step1: Click Download Template button, select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Notes:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

(1) Right click the mouse and select ANPR Mode as preview mode.

(2) Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

No License plates type will be shown if the license plate does not exist in Black/White list. However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

   You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

• Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

(1) Set Recording

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

(2) Check recording

In Playback

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Step3: Click record to play the video searched out.

In Live View

Click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

   You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

7. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click the Play button to play the video

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Backup all.

Step1: Click backup all button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VI. How to set ANPR with Milesight CMS

1. Preparation

(1) Refer to the NVR section

(2) Upgrade your CMS to corresponded version.

CMS: V2.4.0.7 or above

Download link: http://www.milesight.com/support/download#software

2. Settings

Step1: Add NVR to CMS.

Step2: Go to “Device Config”, select a NVR and the channel, then enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. License plate will only be detected in the ROI regions.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you added. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch uploadadding by importing template.

Step1: Click Download Template, select folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output.

5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

6. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search. Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click Play button to play the video.

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

Backup all.

Step1: Click backup all button

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII. How to set ANPR with Milesight VMS Enterprise

1. Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2. Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

.

Step1: Select a camera in the devices list tree, then click  button to enable Detection.

.

[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click  button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

Auto Mode

Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).   

Normal Mode

Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking  button, and then click  button after finishing the settings. 

Step5: Set Detection Settings and LPR Message Post Settings.

Detection Settings

LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the ANPR Search interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

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[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click  button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. 

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click  button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click  button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

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The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type. 

Two License types: 

—- License plate from Black List

 —- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4. List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates. 

a. Add license plates one by one 

Step1: Click  button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click 

  button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates 

Step1: Click  button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click  button to download the template.

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Step2: After filling in, click  button to import the plates file, then click 

  button.

After successful import, you can click  button to modify the corresponding license plate and plate type.

Note: 

The format of the imported license plates file must be csv. 

The CSV must be saved in UTF-8 encoding format.

A license plate can’t be repeatedly added to the plate list. 

Maximum quantity of license plates added in the list is 10000. 

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below. 

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click  button to refresh the license plate list. And click  button to cancel the filter for the license plate list.

3) Export license plates

You can click  button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click  button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click  button to delete the corresponding license plate.

5. Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click  button to enable the function, and then click  button to edit the schedule.

Step2: Click  button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click  button to check the event video.

6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number. 

Step2: Select Start Time and End Time, and click  button. Then the related license plate information will be displayed as below.

Click  button to show Thumbnail Mode.

Click  button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click  button to play the video or click 

  button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click  button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click  button to start the file backup. You can click  button to check task backup situation as below.

Note: 

The backup file of Plate List is csv format.

.

.

7. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note: 

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click  button to enable Continuous Recording.

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Step2: Set the Schedule, and then click  button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click  button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click  button.

Step3: Then the event rules will be added to the event rule list. Click   button to apply the event rules. The recording is triggered when the corresponding license plate type is detected. 

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

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(2) Check Recording

a. Playback 

Step1: Select the camera in the Playback interface, click  button to select the time. 

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click  button to check the latest 20 seconds video or click 

  button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

.

<p>The post How to Set ANPR Solution first appeared on NVR IPCAMERA SECURITY.</p>

How to upgrade older TKH Security Firmwares

The latest 360v2-series cameras firmware carries “UX“ in its firmware filename, where previously “U“ was used. This change is minor and does not mean much with regards to the functionality of the firmware. However, some older “U” do not allow direct upgrade to the latest “UX“ firmware.

In these cases, an intermediate step must be taken: first upgrade firmware to the nk20210916UX version; after this, the camera will allow the firmware upgrade to the latest version found on the public download pages.

This intermediate firmware version nk20210916UX can be downloaded from here:

https://tkhs-install-files.s3.eu-central-1.amazonaws.com/Siqura/Firmware/360v2-series+(U)/360v2-series+fixed+(nk20210916UX).zip

Load More :

1. Using Your Uniview NVR
2. How to set up Zosi POE NVR System
3. Spot AI IVR Installation Guide

Where can I find the latest firmware?

The latest firmware can you find on our website. Click here

When you can’t find the firmware for your product or you need another version.
Please contact us: support.nl@tkhsecurity.com

*How to update iProtect™ to 10.1

How to update the iProtect™ Application.

Download the latest files on our download section of the knowledgebase:

*iProtect™ – Software Downloads | Version 10.1 and lower:

Prechecks

Before the update it is required that the state of the system is known. Not functioning readers, nodes and lines must be noted.

Compatibility and discontinued hardware/software is noted in the release notes:

https://tkhsecurity.atlassian.net/l/cp/Co1YADGz

Minimal requirements:

• Firmware inbraak (Unii 2.4.0 / ML 5.0.5 / XL 3.11)

• Rootfs Pluto’s (5.68a)

• Firmware polyx (UBIFS)

• Diva/Sense (2.5)

Update

Download the Backup from the maintenance page.

Upload the new iProtect™ version at the maintenance page

• Go to the iProtect™ maintenance page (Click on the gear button on the login screen)

• Install > Upload iProtect (1)

• Click on the “…” button and select the new iProtect™ version at the maintenance page and click on the “Post” button.

When the “Check requirements” button appears, press it and a check will be done. Check the log and see what is needed to continue. This is also a good moment to install the ServicePack.

Click on the “…” button and select the ServicePack you want to install and click on the “Post” Button.

You can follow the installation process at the realtime logging, the Apache2 web server will restart multiple times, this will cause an interruption of the iProtect™ Gui and maintenance page.

You need to wait (10 minutes max) till you see the message below in the Realtime logging.

iProtect™ atlas: Installation ServicePack … finished.

Sometimes a reboot of the server is required, you will see a notification of this in the messages.

Install the new iProtect™ version at the maintenance page 

• Click on the “Check Requirements” button.

• if the check is passed you get a “Start Upgrade” button and can start the update by a click on this button.

You can follow the installation at the User interface logging, if you see the messages below the Gui is ready and you can login in iProtect™ again (only the root user can login at this point)

You must delete browser history before logging in to iProtect.

Installing the new license if iProtect version was < 10.1:

https://tkhsecurity.atlassian.net/l/cp/51UgXjhX

If a new license is needed, please contact our orderdesk.

Activating lines

To be sure all lines and nodes gets the latest software, select the system default Provisioner group.

• Go to iProtect™ menu option Installation > Hardware > Line

• Select System default at the Provisioner group options.

The components under the line config will automatically be provided with the latest firmware version.

Activate the line’s now, the Door controllers will get the new software and start with the installation automatically. The doors will be non-functional for 5-10 minutes. Open doors beforehand if they are critical.

Finishing the update

When all lines are updated and the re-index message is gone, you can finish the update with the button in the menu:

Installation > Database restore > Activate line

Some points to check:

• Readers

• Database couplings

• Client login (remove browser cache)

• Import / Export

• iNVR

• Printing badges/cards

• Intercom

• browser certificate

Camera firmware

Encoder firmware

<p>The post TKH Security Firmware Software Guide first appeared on NVR IPCAMERA SECURITY.</p>

Smart Motion Detection Plus also offers the option of either Face Detection or Person and Vehicle Detection to help keep motion notifications to only the most important events. Pair this security camera with a compatible HD NVR and enhance your security today.

4K Smart Deterrence IP Camera – Troubleshooting

The following are some of the most common issues and troubleshooting tips for the 4K Smart Deterrence IP Cameras

No picture/signal

• Ensure the camera is connected to a compatible NVR. For full compatibility, visit lorex.com/compatibility.
• The camera may take up to 1 minute to power up after being connected to the NVR. Wait two minutes before following the steps below.
• Ensure the camera is connected to your NVR or to your local network.
• If you are not using PoE, you must connect the camera to a 12V DC power adapter (not included).
• If the camera is connected to the LAN, you must search your network for cameras using the NVR. See the NVR’s instruction manual.
• Ensure your NVR is properly connected to a monitor.
• There may be an issue with your extension cable run. Connect the camera to the NVR using a different Ethernet cable.

Picture does not appear to be 4K

• To ensure that you are viewing camera video in full 4K resolution (4K monitor required), check the video output resolution of your NVR.

Read Next:

• Spot AI IVR Installation Guide
• IC Realtime Password Reset
• XMARTO NVR WiFi PTZ Camera System FAQ

Picture is too bright

• Ensure your camera isn’t pointed directly at a source of light (e.g., sun or spot light).
• Move your camera to a different location.
• Check the brightness and contrast settings on the NVR.

Picture is too dark

• Check the brightness and contrast settings on the NVR.

Night vision is not working

• The night vision activates when light levels drop. The area may have too much light.

Bright spot in video when viewing camera at night

• Night vision reflects when pointing a camera through a window. Move the camera to a different location.

Picture is not clear.

• Check the camera lens for dirt, dust, spiderwebs. Clean the lens with a soft, clean cloth.
• Make sure that the cable run is within the limitations specified in the section ‘Cable extension options’.
• Remove the vinyl film from the camera lens when your installation is complete.

Picture is in color in in dark conditions

• This camera’s image sensor is extra sensitive to light, meaning that the camera stays in color mode at low-light conditions. Follow these instructions to switch to night mode:

1. Lauch the Lorex Home app.
2. From the Devices screen, tap   icon to configure device settings.
3. Tap   icon to disable Auto Night Vision.

Note: Disabling Auto Night Vision will force the camera into Color Night Vision mode. Recommended in low-light conditions.

The camera siren is not switching on automatically

• Ensure the active areas and schedule for white light deterrence are set properly. The default schedule for the warning light is night times (between 5PM and 7AM).

The camera warning light is not switching on automatically

• The camera siren cannot switch on automatically. You can control the camera siren manually using a compatible Lorex NVR or app.
• Ensure that you have enabled and configured white light deterrence using a compatible NVR.

No audio

• Audio is only supported on Lorex NVRs. For a list of compatible NVRs, visit lorex.com/compatibility.
• Ensure NVR volume is turned on/turned up.
• Ensure audio function on camera is turned on.
• Ensure audio is turned up on viewing device.

Two-way talk not working

• Use the Lorex app specified in your NVR documentation to activate two-way talk.
• Tap   from the camera’s live view, then speak into the microphone on your mobile device. Tap again when finished speaking.

4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus – Installation

This article provides instructions on how to install and connect 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series) to the NVR.

Before Installing

• Test your camera prior to selecting a permanent mounting location by temporarily connecting the camera and cable to your NVR.
• Decide whether to run the cables through the wall/ceiling (drilling required) or along the wall/ceiling. If you run the cables along the wall/ceiling, you must run the cable through the cable notch located on the camera base (see figure below). This will keep the camera base flush to the surface when mounted.

Installing 4K Smart Deterrence IP Dome Camera

1. Use the included mounting template to mark holes for the screws and camera cable.
2. Drill holes for the screws and camera cable. Insert the optional anchors if installing in drywall.
3. Feed the camera cable through the camera base. If you are running cables along a wall/ceiling, make sure to pass the cable through the cable notch.
4. Connect cables as shown in “Connecting the camera”, pages 10-11.
5. Use a Philips screwdriver and the screws to attach the camera base to the mounting surface.
6. Angle the dome camera and cover as shown in the figure below.

1. Use the included Allen key to tighten the dome camera firmly onto the camera base.
2. Remove the vinyl film from the camera lens once your installation is complete.

Connecting 4K Smart Deterrence IP Dome Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

• The smart deterrence camera is only compatible with select NVRs. For a list of compatible NVRs, visit lorextechnology.com/compatibility.
• You must connect the camera to a supporting H.265 NVR to take advantage of H.265 compression. For instructions on enabling H.265 compression, visit How do I enable H.265 compression?

2. Connect cameras to a PoE switch or router on your network (not included)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

• Cable type: CAT5e (or higher) Ethernet cable
• Max. cable run distance: 300ft (91m)
• Max. number of extensions: 3

4K Ultra HD Smart Deterrence IP Camera – Getting Started

This article provides instructions on how to setup the 4K Ultra HD Smart Deterrence IP Camera (E893AB Series).

Important Installation Guidelines

The optimal installation location, including the height and angle of your camera, will depend on the type of detection settings that you want to enable. Since the optimal angle for person and vehicle detection is different from the optimal angle for face detection, you will need to select one approach.

Note: You cannot enable both face detection and person and vehicle detection at the same time.

Based on your detection preference choose between:

1. Optimizing person and vehicle detection accuracy

• Choose a location where objects of interest will be no further than 50ft (15m) from the camera.
• Install the camera between 8-16ft (2.5-5m) off the ground.
• Angle the camera between 30-60° down from the level position.
• Optimal accuracy for objects of interest appear in the bottom 2/3 of the camera image.
• Point the camera where there is the least amount of obstructions (i.e. tree branches).

Accuracy of person and vehicle detection

Accuracy will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accuracy of detection.

2. Optimizing face and mask detection accuracy

• Install in a bright area and avoid facing direct sunlight with strong backlights and dark shadows.
• Choose a location where objects of interest will be no further than 15ft (4.5m) from the camera.
• Position the camera 10ft (3m) off the ground to detect the full proportion of a face.
• Angle the camera around 15° down from the level position.
• Point the camera directly where objects of interest will be facing.

Note: Facial recording without consent is illegal in certain jurisdictions. Lorex Technology does not assume liability for any use of its product that fails to conform with local laws.

High accuracy Vs. low accuracy face detection

Accuracy will be influenced by lighting conditions and the distance/angle of a person’s face to the camera.

• To distinguish facial features, the camera must be positioned head on with a clear view of a person’s face. Obscured and partially/fully covered faces will not be accurately captured.
• To improve the range of face detection in low light conditions, color night vision will switch to black & white. If you cannot meet these requirements for installation, it may be best to follow the guidelines for person and vehicle detection instead.

Mask detection

With face detection enabled, you can set the alarm type to detect if a person is not wearing a mask. A person not wearing a mask or improperly wearing a mask will be captured in the face preview sidebar and a notification will be sent through the Lorex Home App.

• Enable Mask Detect and Auto-response to remind a non-mask wearer to: “Please wear your face mask”.

For full instructions on installing and connecting the 4K Ultra HD Smart Deterrence IP Camera to the NVR, visit Installing 4K Ultra HD Smart Deterrence IP Camera.

<p>The post 4K Smart Deterrence IP Camera Installation Guide first appeared on NVR IPCAMERA SECURITY.</p>

Step 1: Unbox the appliance which should contain the following items

• Spot IVR Appliance
• 2 x Ethernet Cables
• Power Cord

Note: The serial number printed on the spot sticker will start with “sn”.

Step 2: Finding and connecting to the network where your existing cameras are connected to

Find your cameras and follow the ethernet cord.  It should lead you to a network switch or the back of your existing NVR. 

Once you have found the network switch where your camera is connected, use the ethernet cord provided with the IVR to connect the IVR to the network switch. Plug the power cord into the back of the Spot AI IVR and plug it into an appropriate outlet. 

Note: Make note of the serial number printed on the Spot sticker, it will start with “sn” and will be needed later.

Important: Please be sure to press the power button on the front of the Spot Appliance to power it on. 

Congratulations – you have powered on your Spot AI IVR, found your camera network, and connected the Spot AI IVR to the camera network.

Spot AI IVR Installation Guide

Read Next :

1. Wi-Fi NVR Kits User Manual
2. Tiandy PTZ Cameras installation guide
3. UNV NVR Cloud Upgrading Guide

Step 3: Ensuring the IVR has an internet connection

1. Log in to the Spot AI Dashboard at https://dashboard.spotai.co

2. Navigate to the Configure link at the top of the page and then click on Locations

3a. If the location isn’t created, click on ‘Create a New Location’, enter the location details, and then click Save and Continue.  On the next screen, enter the serial number starting with “sn”, and click Register Appliance.  We provide an example of what the serial number will look like in the text field and you can find it on a sticker placed on your appliance.

3b. If the location is already created, click on Edit, and under Appliances enter the serial number of the appliance that you just installed (starting with “sn”) and click ‘Register Appliance’.

Here’s a quick video walking you through setting up a new location:

If you get two green check-boxes as shown in the image above, you have completed installing the appliance – Congratulations!  

Step 4: If the appliance shows “Not connected”

The “Not connected” message on a freshly started appliance may indicate that there is more than one subnet in your network.  For example, the cameras might have an IP address of 192.168.x.y, whereas other equipment may have an address of 10.0.a.b.  Typically this is seen with having more than one switch in the environment.  In this situation, connect the second ethernet cable to the Spot AI appliance’s second ethernet port (at the back of the appliance) and connect the other end to your router or a switch with outbound internet connectivity.

If you are unsure of how to find your router or a switch with outbound internet connectivity, please contact your network administrator or Spot AI Support.

Once ethernet is connected at both ends, wait for 3-5 minutes for the green checkbox to appear indicating that the Appliance is “connected”.

If it still shows “Not connected”, it may be an issue with the firewall. Use this guide to verify there are no firewall rules that need to be opened.

Step 5: Add cameras.

Important: Please connect all Appliances for the location before moving on to adding cameras.

This will allow the cameras to be automatically load-balanced between all appliances at the location.
Follow Adding a New Camera to the Appliance to add Cameras to your Spot AI Dashboard. 

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Setting up Dual Network Interfaces

Overview

The appliance comes equipped with two Ethernet ports at its rear. If the first Ethernet link connecting the appliance to the camera network lacks internet access, you can utilize the second Ethernet port to connect the appliance to a different network that provides internet connectivity. This facilitates secure access to camera feeds via the appliance without leaving the cameras exposed to the internet (For an illustration of this, refer to our Recommended Topologies article).

 

Both Ethernet ports on the appliance are interchangeable. It doesn’t matter which port is connected to the camera switch or the internet.

 

Steps to configure Dual NIC

Setting up the physical connections

Step 1: Plug one of the Ethernet ports of the appliance into a network that provides internet access.

Step 2: Connect the remaining Ethernet port of the appliance to the camera network.

• For more information and videos explaining this, check out this article.

If DHCP is accessible on both sides of the Spot appliance, no additional configuration is needed. However, if a static IP needs to be set up on one or both interfaces, refer to this article.

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NTP Server on the IVR

Overview

Network Time Protocol (NTP) is a protocol that synchronizes the clocks of computer systems over packet-switched networks. NTP is used to ensure that the clocks of all systems on a network are within a few milliseconds of each other. This is important for applications that require accurate timekeeping, such as video surveillance.

The Spot Appliance has a built-in NTP server that can be used to synchronize the clocks of cameras that are isolated from accessing the internet. This can be helpful for the physically isolated topology recommended by Spot AI.

Configuration

To configure NTP on a camera, you will need to do the following:

1. Identify Spot Appliance’s IP address: Obtain the IP address of the Spot appliance.
2. Access Camera Configuration Page: Navigate to the camera configuration page using the Remote Camera Proxy.
3. Update NTP Settings: Locate the NTP configuration settings. Enter the IP address of the Spot appliance as the NTP server.
   • Configure NTP on Spot AI Cameras: For a detailed guide on setting up NTP on Spot AI Cameras, refer to our documentation Configure NTP on Spot AI Cameras.
4. Set NTP Interval: Ensure that the NTP interval is set to a value between 10 and 60 minutes.

Once you have configured NTP on the camera, the camera’s clock will be synchronized with the clock on the Spot Appliance. This will ensure that the time stamps on the video footage are accurate.

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Guide to Assigning a Static IP Address to Spot IVR

While Spot IVR is pre-configured to acquire an IP address automatically via DHCP (Dynamic Host Configuration Protocol), you also have the option to assign a static IP address manually. This guide will walk you through the process of assigning a static IP address to your Spot IVR, and discuss the advantages and disadvantages of each method.

 

Comparing DHCP and Static IP

Here are the key differences between DHCP and Static IP:

DHCP IP	Static IP
IP is automatically assigned to the device IP may change over time Good for client devices (phones, laptops) where the assigned IP doesn’t matter Requires a router or server providing DHCP IP addresses IP will automatically update if needed	IP needs to be manually configured IP will always be the same Suited for servers where the IP needs to be consistent No DHCP server required If the IP address needs changing, it must be manually updated

 

Steps to Assign a Static IP

To configure a static IP for your Spot IVR, follow these steps:

Step 1: Access Spot IVR’s local troubleshooting page (refer to this article for guidance).

Step 2: Scroll to the “Network Interfaces and Configuration” section at the bottom of the troubleshooting page.

Step 3: Set the IP, gateway, and DNS.

• The static IP address should be in CIDR format, e.g., 172.22.222.5/24, where 172.22.222.5 is the IP address assigned to the IVR and /24 represents the subnet. Contact your Network Administrator for assistance finding an available IP address in your network.
• The gateway is the IP address of the router upstream from the IVR, likely the device that provides your internet connection. In this example, we use 172.22.222.1.
• The DNS server translates human-readable names (like google.com) into machine-readable IP addresses (like 216.58.195.78). Reliable public DNS servers include Google (8.8.8.8, 8.8.4.4), OpenDNS (208.67.222.222, 208.67.220.220), and Cloudflare (1.1.1.1, 1.1.1.2). For redundancy, set two different servers.
• If the static IP is intended for the IVR to access the internet, ensure the DHCP toggle is turned off. If DHCP remains on, the IVR will attempt to use a DHCP-provided IP for internet access, even if there is no DHCP address.
• Public IP addresses cannot be statically configured on the Spot IVR.

Step 4: Save the changes by clicking on ‘Save Configuration’

• It may take a minute or two for the changes to be applied to the IVR. Once enough time has passed, refresh the page to see the new IP configuration.

Note: If a static IP address is configured and DHCP is not toggled off, the Spot IVR will prefer a DHCP IP address over a static IP address when reaching out to the internet and Spot AI Dashboard, even if there is no DHCP address received on that interface.

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Understanding Camera Discovery Process with Spot IVR

How Spot IVR Discovers Cameras

Spot IVR uses a process called ARP (Address Resolution Protocol) to discover cameras. ARP is a layer 2 networking protocol that is used to resolve IP addresses to MAC addresses. When Spot IVR sends out an ARP broadcast, it is asking for the MAC address of the device with the specified IP address. If the device responds to the ARP broadcast, Spot IVR can then identify the manufacturer of the device.

 

For Spot IVR to be able to auto-discover a camera, they need to be in the same broadcast domain. A broadcast domain is a group of devices that can communicate with each other directly. If the camera is on a different subnet, Spot IVR will not be able to discover it automatically.

 

Once a camera has been discovered, it will be listed on the Spot dashboard. The dashboard will also display the manufacturer of the camera. If the camera is not identified, it will still be listed on the dashboard, but it will be hidden behind a “Show # Other Devices Found” button.

 

The number of ARP broadcasts that Spot IVR sends out depends on the size of the subnet. For example, if your network is a /24 subnet, Spot IVR will send out 253 ARP broadcasts every 30 seconds (254 usable addresses minus which is assigned to the Spot IVR). If your network is a /16 subnet, Spot IVR will send out 65533 ARP broadcasts every 30 seconds. Spot IVR does not send ARP broadcasts for subnets that are /15 or bigger.

 

Here are some additional details about how Spot IVR discovers cameras:

• Spot IVR sends out ARP broadcasts every 30 seconds.
• The number of ARP broadcasts that Spot IVR sends out depends on the size of the subnet.
• For subnets that are /15 or bigger, Spot IVR does not send ARP broadcasts.
• If a camera does not respond to an ARP broadcast, it will not be discovered by Spot IVR.
• If a camera is on a different subnet, it will not be discovered by Spot IVR automatically.

Here are some tips for troubleshooting camera discovery issues:

• Make sure that the camera is connected to the same network as the Spot IVR.
• Make sure that the camera is turned on and that it is configured correctly.
• Try restarting the camera and the Spot IVR.
• If you are still having problems, check out this article: Troubleshooting Camera Discovery Issues

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Troubleshooting an offline Spot AI Appliance

If your Spot AI Appliance is displaying as registered but disconnected on your dashboard, this signifies that the appliance is offline. Being offline restricts the ability to record live video, review past footage, or integrate additional cameras with the appliance. In order to troubleshoot this issue, we recommend the following steps:

Note: We use Appliance and IVR interchangeably.

1. Power Connection Verification: Ensure that the power cord is properly inserted into the appliance’s rear and is also connected to a functional power outlet.
2. Network Connection Verification: Check that a network cable is securely fastened to the back of the appliance and connected to an active internet source. Ensure the activity lights on both ends of the Ethernet cable are operational.
3. Firewall Configuration: If this is your first time setting up the appliance, review our Knowledge Base article on firewall configuration. Confirm that the correct outbound ports and IPs have been permitted through your firewall.
4. Appliance Reboot: Use the power button to turn off the Spot AI Appliance by pressing it for 1 second. Do not depress the button for more than 3 seconds, and do not pull the power cable to reboot. Wait for 30 seconds before turning it back on. Allow 2-3 minutes for the system to fully reboot.

   Note: a reboot requires on-site presence, as the IVRs cannot be rebooted remotely.

5. Hard Drive Activity Check: If rebooting doesn’t restore the connection, look for the hard drive activity light located near the power button on the appliance’s front. If this light is not blinking or illuminating, reach out to our Support team.
6. ISP Modem and Firewall Reboot: Sometimes the ISP modem will cause issues with the Spot Appliance talking to the internet. This could be due to old modem hardware, misbehaving software, or something else. Rebooting will give it a fresh start and clear out any old cookies or caches.
7. Network Cable Port Switch: If the appliance only has one network connection, remove the network cable from the current port on the Spot AI appliance and insert it into the alternative port (the appliance has 2+ network ports).

The Spot Appliance is online when two green check marks appear on the dashboard.

 

If, after implementing all the recommended troubleshooting steps, your appliance remains disconnected, please contact our Support team. Be prepared to provide the appliance’s serial number, which can be found on a white sticker starting with ‘sn’.

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Accessing the Spot AI Appliance’s Local Troubleshooting Page

The Spot appliance has a built-in local troubleshooting page that can be used to configure network settings and perform basic troubleshooting. There are a few different ways to access the appliance’s local troubleshooting page.

Remote Access

To connect to the appliance’s troubleshooting page remotely:

1. Navigate to dashboard.spotai.co
2. Click on the Configure at the top of the page
3. Go to Locations on the left menu
4. Select Edit for the location with the appliance
5. Select Appliances on the top menu
6. Select Troubleshoot
7. Make sure the toggle is set to Remote and click Connect to Remote Appliance

Local Access

There are two main ways to connect to the appliance’s troubleshooting page locally:

A. Using the Serial.Local Address

To connect to the appliance’s troubleshooting page locally:

1. Navigate to dashboard.spotai.co
2. Click on the Configure at the top of the page
3. Go to Locations on the left menu
4. Select Edit for the location with the appliance
5. Select Appliances on the top menu
6. Select Troubleshoot
7. Make sure the toggle is set to Local
8. Make note of the appliance’s password in #3 as it will be required to get in
9. Navigate to the URL in #2 where it says “Navigate to https://sn4b-abc123.local/www” by clicking it
10. Once the page comes up, enter the password to access the page

B. Using Static Fallback IPs

If both Remote access and the serial.local address fails, there are unique pre-configured static IPs built into each network interface. To find the IPs configured to the specific appliance:

1. To locate these IPs, follow steps 1-7 under Remote Access and select “Local.”
2. You’ll find “Wire Connection 1” and “Wire Connection 2” listed with two IPs each.
3. The motherboard ethernet port (surrounded by USB ports) corresponds to “Wire Connection 1.” For Spot Business P340, “Wire Connection 2” represents the PCIe card ethernet port below.
4. Note down the IPs listed on the Dashboard.
5. Temporarily adjust your computer’s IP to match the first three octets of the appliance’s static IP and set the fourth octet to be one less. Set the Subnet Mask to 255.255.255.0.
   • Example 1: If the appliance’s static IP is 10.170.50.220, change your computer’s IP to 10.170.50.219.
   • Example 2: If the appliance’s static IP is 192.168.78.70, change your computer’s IP to 192.168.78.69.
6. Finally, try to access the IPs retrieved from the Dashboard using the format: https://[IP Address]/www (e.g., https://10.170.50.220/www or https://192.168.78.70/www).

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How to check which NVR license and features you have

This article will show you how to check your current IVR license.

1. First login to your Spot AI Dashboard: http://dashboard.spotai.co
2. Once in the Spot AI Dashboard, click on the Maintain tab in the main navigation
3. On the Maintain screen, click on the Appliances tab.
4. From here, if you look at the Appliances screen, your appliances’ serial numbers will be listed in the leftmost column. Find the prefix (the 3–4 characters in the serial number before the dash) and refer to the table below

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