Base Station – NVR IPCAMERA SECURITY

Swann Wi-Fi camera FAQs

M.Salih ASLAN — Thu, 07 Dec 2023 08:18:19 +0000

Swann Wi-Fi camera FAQs, Wi-Fi home security systems wirelessly transmit video signals to an NVR recorder or directly to an app via the cloud, making for easier, faster, less intrusive installation. Powered Wi-Fi security cameras need to be situated within range of a nearby power socket. Swann has Wi-Fi security cameras that can often be mounted inside or outside, perfect for monitoring entrances, detached garages, outbuildings, and more. Can a wireless camera be added to a wired system?

The following Swann Security cameras can only be viewed and accessed via the Swann Security app from a mobile device.

• Alert Indoor

• Spotlight Outdoor

• FLOCAM2

• Pan & Tilt Security Camera

• Tracker Security Camera

• Smart Security Camera

• Smart Indoor Security Camera

• Smart Outdoor Security Camera

• Floodlight Security System

• Xtreem Security Camera

• Slimline Floodlight Security Camera

• SwannBuddy Video Doorbell

• SWIFI-CORECAM

• 2K Indoor Wi-Fi Security Camera

• 2K Outdoor Wi-Fi Security Camera

• 4K Floodlight Security Camera

They cannot be added to Swann security system recorders, such as DVRs, NVRs, and NVWs. These recorders are compatible with specific system camera models.

• Compatible DVR system wired PRO cameras utilize coaxial cable connections.

• Compatible NVR system wired NHD cameras require ethernet cable connection.

• NVW system wireless cameras must be a specific model compatible with the NVW system.

Can a SWIFI camera work without Internet?

Internet is required as the SWIFI cameras communicate to the P2P server using the Internet to stream to the Swann Security app and upload recordings to the cloud.

Compatible Routers

Compatible router	WiFi Routers with 2.4 GHz frequency band	Wired/wireless routers with a LAN port (after pairing via WiFi)
SWIFI model	All SWIFI camera models	SWIFI-SPOTCAM

Any of the following routers are compatible provided they have a 2.4 GHz frequency:

• Wireless broadband routers/hubs

• WiFi mesh routers

For more information, see What router WiFi frequency band is my SWIFI camera compatible with: 2.4GHz VS 5GHz Frequency?

Compatible Wi-Fi extender or repeaters

It is possible for the SWIFI camera to pair to the router via WiFi extender if the extender is compatible and setup correctly to the router. Troubleshooting and configuration of your extender’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department. See this article: How to boost your WiFi signal and extend WiFi range.

Tip: Try to pair the camera to the router first to check whether its internal network adapter is working. If it works via router but not extender, then there’s a chance the extender is not compatible.

Swann Wi-Fi camera FAQs

Not Compatible / Not Recommended

We do not recommend SWIFI cameras to be connected to the following devices because they cannot provide the necessary network configuration information to the camera to allow it to join the network automatically unless your network device is configured. Troubleshooting and configuration of your device’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department.

Network Devices:

Example:

Mobile WiFi router: This has not been tested and can cause unstable network connectivity of your camera, causing missed recordings in the cloud or streaming issues since the signal from the Mobile router can be prone to fluctuation and interference from your mobile service provider.

Mobile phone hotspot/tethering:

This is not supported by SWIFI cameras. Similarly to mobile WiFi routers, it may not work.

Can I view my SWIFI camera on a TV / computer or record to a DVR / NVR?

The cameras above are hub-free. A hub is a base station or recording/storage device that connects via the Internet to the cameras. In contrast, a hub-free camera operates on Wi-Fi exclusively without requiring any additional hardware to store footage.

A hub-free (standalone) Wi-Fi camera is only capable of:

• Recording to its own internal or local storage (microSD card in some models) temporarily for upload to the Swann Security cloud. Downloading recordings from the cloud to your mobile phone is possible via the Swann Security app.

• External storage to a hard drive is not possible. Therefore, these cameras are not compatible with DVRs nor NVRs for recording.

• Recording when triggered by PIR and motion for all SWIFI cameras except TRACKCM, and motion only for SWIFI-TRACKCM.

• 24/7 continuous recording is not possible due to internal storage-to-cloud storage recording. See Why does my Wi-Fi Camera stop recording motion prematurely?

• Streaming its live view or recordings via the Swann Security app only on a compatible Android or iOS mobile device.

• Devices such as TVs, Chromebook, Windows computer, Windows phone, and Mac computers are not supported for these cameras.

• Third party apps or software on mobile device and computers are not supported. SWIFI cameras were not intended to work with other hardware and third-party computer software; therefore, Swann WiFi cameras are not ONVIF compliant.

• Note: Attempts to configure the cameras for streaming and recording on third-party hardware and software via RTSP is at your discretion but is not supported by Swann Tech Support. Swann fully supports all products for the entire warranty period, but cannot support third party software, as Swann has no control over its use or design. Unauthorized end user or third-party modifications to any component will void any warranty claim.

These features make a hub-free Wi-Fi camera suitable for users who prefer a wireless setup, easier DIY installation, less hardware, and less footage to check in low-traffic areas of view.

Accessing live view, recordings, and other settings are covered in the manuals below for your device:

How do I tell whether my router’s WiFi signal is 2.4GHz or 5GHz for pairing a SWIFI camera?

This is one of the most common reasons why a connection will fail while trying to pair a SWIFI camera to your Swann Security account. If you try to pair a SWIFI camera to the incorrect frequency or SSID name, the error that appears on the app can be one of the following:

• Unable to verify connectivity (Android)

• Incorrect frequency detected (Android)

• Failed to establish initial connection (iOS)

Via Mobile Device Settings

One way to tell if the phone is connected to the correct frequency of the router is by checking the name of the SSID (the default name of your router’s WiFi hotspot):

Android: Go to your phone’s Settings app. Tap on Connections. Tap on Wi-Fi. Look below “Available networks”.

iOS: Open the ‘Settings’ app. Tap on ‘Wi-Fi’. See “Networks”.

In the example above, the router has multiple SSIDs. An SSID that has “_2.4GHz,” “24G,” “2.4,” or “24” appended at the end is most likely a 2.4GHz signal. This is the network your phone needs to be connected to before you start pairing a SWIFI camera.

To avoid connecting to a 5GHz SSID, see How to forget 5GHz connection for pairing a SWIFI camera.

Via Router GUI

If you see two or more Wi-Fi network names that belong to you without 24 or 5, then one may be a 5 GHz band. To identify which name uses 2.4 GHz or 5 GHz, login to your router’s settings.

•

1.Log in to the router’s settings.

2.Go to Wireless settings.

3.Look for 2.4G and 5G to see the network names.

For assistance with accessing or navigating your router, contact the manufacturer of your router or your Internet Service Provider if you do not know. Swann Tech Support can only assist in pairing IF your router has a 2.4GHz signal and if you already know the correct WiFi credentials of your router.

How to change the time zone of my SWIFI camera in the Swann Security app?

The error “Device Timezone Out of Sync” appears if your camera’s time zone is different from your phone app’s time zone.

If your camera is in a different location (with different time zone) than your mobile device, you can ignore hit Cancel.

If the date and time displayed on the camera’s Live View is incorrect, do the following:

Steps

Example

1. Go to Devices.

2. Select your Device.

3. Go to Time Zone.

4. Tap on the pencil icon below Device Timezone.

5. Tap on Sync with phone if you are in the same timezone as the camera’s location

If your camera is in a different location than your phone, scroll and manually select the UTC associated with your camera’s location (time zone). Timezone is based on Universal Coordinated Time (UTC), and options range from UTC -12:00 to UTC +14:00

Here are the conversions for common regions if you are unable to find your city in the dropdown:

Time Zone	UTC
Pacific Standard Time	UTC -8:00
Mountain Standard Time	UTC -7:00
Central Standard Time	UTC -6:00
Eastern Standard Time	UTC -5:00
United Kingdom	UTC +0:00
Australian Western Standard Time	UTC +8:00
Australian Central Western Standard Time	UTC +8:45
Australian Central Standard Time	UTC +9:30
Australian Eastern Standard Time	UTC +10:00
Australian Central Time	UTC +10:30

6. Tap on Save on the top right corner.

Repeat each step for each camera device paired to your Swann Security account.

How to create Guest account on a WHD-PTCAM using SwannView Link software?

Installing SwannView Link

1.Using a computer (Windows or Mac) connect to the same router or modem where your camera is connected.

2.Install SwannView Linksoftware.

a.For Windows, click here.

b.For Mac, click here.

3.Once installed, open SwannView Link.

Adding the camera

Since the computer is on the same router or modem already, when you open SwannView Link the camera will be auto-detected, but the password will not be entered yet. You will see the error message below. Just click on OK.

How to forget 5GHz connection for pairing a SWIFI camera

Some mobile devices have a tendency to switch between hotspots or SSID automatically. This can disrupt the pairing process when setting up your SWIFI camera to your mobile device.

To avoid connecting to a 5GHz signal or the wrong hotspot during pairing, forget the 5GHz connection:

Android	iPhone/iPad
1.Tap Settings. 2.Tap Connections. 3.Tap Wi-Fi. 4.Tap and hold the Wi-Fi to remove > Forget network.	1.Go to Settings > Wi-Fi. 2.Tap next to the Wi-Fi network that you want your device to forget. 3.Tap Forget This Network, then tap Forget to confirm.

Note: If you see a WiFi name that ends with _ext, it is most likely a WiFi extender.

How to hard reset Floodlight Security Camera (SWIFI-FLOCAM2 / SWWHD-FLOCAM)

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-FLOCAM2 / SWWHD-FLOCAM. It is behind the camera module covered by a rubber flap.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the twin cable of the SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-BUDDY

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the SET button and RST pinhole (see below figure) on the back of the camera.

3.Press and hold the SET and RST button (pin required).

4.After 2 seconds, release RST button.

5.Once blue LED turns off (or after 15 seconds), release SET button.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue) and you will hear it say “Ready for pairing”.

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-CORECAM / SWIFI-COREPRO

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the Reset button (see below figure) on the camera.

3.Press and hold the Reset button (for about10 seconds).

4.Once the LED indicator on the camera turns off, release the Reset button.

5.The camera will start the factory reset process which can take up to 2 minutes.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-PTCAM2

How to hard reset SWIFI-XTRCAM

How to set SWIFI-MOTION / SWIFI-WDOOR / SWIFI-LEAK / SWIFI-ISIREN to pairing mode

Setting the sensor or siren to pairing mode will:

1.Allow you to update the Wi-Fi credentials within 3 minutes

2.NOT unpair the camera from your Swann Security account.

Note: If the sensor or siren is paired to your account and the Wi-Fi details did not change, it will connect back to the same network once pairing mode times out after 3 minutes.

Sensors	How to set to pairing mode
SWIFI-MOTION	Re-insert the batteries to activate pairing mode.
SWIFI-WDOOR	Re-insert the batteries to activate pairing mode.
SWIFI-LEAK	Re-insert the batteries to activate pairing mode.
SWIFI-ISIREN	Touch and hold the Touch button for 6 seconds to set to pairing mode.

Why does my WiFi camera stop recording motion after a minute?

Wireless standalone cameras can only record by PIR/motion. Where the camera is mounted can have an impact on how effective movement is picked up and recorded.

Reasons:

1.Wireless cameras can record from 10 seconds up to 1 minute per recording. If the motion is continuous for more than a minute and continues across the camera (left to right, top to bottom), then it will stop recording at one minute and continue to record in another clip for the duration of the movement.

2.If the movement stops after a minute, the camera will stop recording. This means an intruder could still be standing on the same spot with subtle movements long enough to thwart the PIR/motion sensors. There is no fix other than that to utilize a security system camera instead to record continuously.

3.Mounting any camera with thermal and motion sensors in the wrong location and angle can prevent recordings of certain movement. If the movement is isolated and small, the camera sensors may not be able to identify the changes between frames because the differences are subtle.

Fix: Reposition the camera or add another camera for a different angle of view.

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path.

Can I pair my SWIFI-BUDDY to another receiver/chime?

The SwannBuddy™ Doorbell Unit is only compatible with a SwannBuddy™ Chime Speaker Unit:

Testing has identified that the doorbell can be paired with up to 3 SwannBuddy™ Chime Speaker units.

The SwannBuddy™ Doorbell Unit is NOT compatible with any other type of chime model whether from Swann nor a third party manufacturer.

Not compatible with:

Swann Alarm Kit receiver

Any other Swann alarm receiver

How do I share my WHD-PTCAM?

Sharing the WHD-PTCAM

1.Open the AlwaysSafe app and under Devices, tap the gear icon to enter Device Settings.

2.Tap Share to see the QR code assigned for the camera.

3.This is what the QR code looks like on the app.

4.Set it aside and grab the other phone.

Scan to add a camera

1.Using the other phone, download AlwaysSafe app then run it once done.

2.Tap the plus icon to let the app scan the QR code.

3.Place the other phone behind to have this phone see the QR code and scan it.

4.Enter the username and password of the camera.

5.Tap on Login and after few seconds, it will now load the camera on the 2nd phone.

NOTE: If you logged in using a Guest account, you are limited to:

a.changing the password of the Guest account

b.Live View

c.Playback

How many files can I store in my SwannCloud account?

As of now, the SwannCloud can let you record 15 seconds per event and it will be stored approximately 5 days. In the future, there will be some other options to be chosen with regards to this but there are no approximate date of arrival yet.

How to check the battery level of my Wi-Fi camera?

This applies to SWIFI-CAM, SWIFI-CORECAM, SWIFI-COREPRO, SWIFI-XTRCAM, SWIFI-BUDDY, SWIFI-MOTION, SWIFI-LEAK, SWIFI-WDOOR, SWIFI-SIREN.

There are 2 ways:

1.When the LED is:

• Dim than normal (for sensors)

• Blinking purple (for SWIFI cameras)

2.If the camera status is Connected or online and paired, open the Swann Security app.

1.Go to the Devices.

2.Tap on the device’s name.

3.Under Device Information, look for Battery or Battery Level.

Note: If the Device Status is Disconnected, the battery level shown is the last that was synced to the Swann Security server and your phone before the camera disconnected. This means the current battery level cannot be seen until the camera is recharged and reconnected to the network.

How to delete recordings of a SWIFI camera in the Swann Security app

There are two ways to delete recordings of a standalone Wi-Fi camera that is compatible with the Swann Security app.

Delete one or few recorded clips:

1. Go to Playback.

2.Tap on the Storage (microSD card) icon on the top beside the logo.

3.Select your device. (pause and wait for the clips to load. If there are none, it means that the camera does not have a microSD card or internal storage)

4.Tap on the trash / bin icon beside the recording with timestamp you wish to remove.

Delete all recordings (Format the internal storage)

Note: Formatting deletes all recordings from local storage or microSD card. It will not delete the recordings from the cloud. Once deleted, they cannot be recovered.

• Via the app:

1.Go to Devices > select your device.

2.Go to Settings > System Settings.

3.Tap Format.

4.Select Confirm.

How to hard reset 4K Floodlight Camera (SWIFI-4KOCAM)

How to hard reset SWIFI-2KICAM

How to hard reset SWIFI-ALERTCAM / SWWHD-INDCAM

How to hard reset SWIFI-CAM

How to hard reset SWIFI-FOURTIFY

How to hard reset SWIFI-TRACKCM

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-TRACKCM.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to playback recordings? ( via Swann Security App)

Things to have:	Things to do:
• For V8 working remote access • For SS IP cameras with cloud storage, just login your SS account	• Go to Playback • Filter • Play

Playback tab

Open Swann Security, login your account, tap on Playback

NOTE: As of v2.7.45 in Android, you can get a preview (like a GIF) instead of a generic icon for a recorder’s clip if you enable Show playback preview under Stream Option.

1.Change the date – either choose a date from the:

• Numbers above (available to both Android and iOS); or

• Calendar icon (Android only) to choose further dates i.In case the calendar icon isn’t showing, tap the MONTH at the top instead to pull up the calendar.

2. Use Filter – to narrow down list of recordings within the selected date

• Device Types

• For recorders, you can choose the recorder (to select all channels) or specific channels.

• For IP cameras, choose a camera.

• Unpaired devices – only for SS IP cameras that has cloud recording; let’s you play your cloud clips even if the camera is already unpaired.

• Stream Type (Android) – only for Recorders; choose between Main stream and Sub stream if your account has recorders.

• Show playback filter – when enabled, recorder clips will play an overview in low FPS instead of showing generic icons in Playback list.

• Time – set a time frame and the order of recordings for easy viewing (see 3rd screenshot)

• Go Back to see results. Tap the burger icon at the upper left.

Playback Interface

• Image at the left is playing a DVR/NVR clip. It has option to choose the quality of recording you want to watch.

• Image at the right is playing an IP camera clip from the cloud

How to test Wi-Fi password for pairing SWIFI cameras

This step is useful:

• To avoid connecting to 5GHz during pairing

• To check if you are typing the correct SSID and password.

How to forget the network in your mobile device:

Android	iPhone/iPad
1.Tap Settings. 2.Tap Connections. 3.Tap Wi-Fi. 4. 5.Tap and hold the Wi-Fi name to remove > Forget network.	1.Go to Settings > Wi-Fi. 2.Tap next to the Wi-Fi network that you want your device to forget. 3.Tap Forget This Network, then tap Forget to confirm.

The post Swann Wi-Fi camera FAQs first appeared on NVR IPCAMERA SECURITY.

Alibi IP Camera Firmware

M.Salih ASLAN — Tue, 06 Jun 2023 14:44:49 +0000

Alibi IP Camera Firmware, Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

Firmware Download	Release Notes	Release Date
IPC_D1202.P72 Firmware IPC_D1202.P37 Firmware	IPC_D1202.P72 Release Notes IPC_D1202.P37 Release Notes	04/27/2021 11/9/2020

Alibi IP Camera Firmware

Read Next :

GW Security NVR IPCAMERA Firmware

How to Upgrade NVR Firmware for Amcrest

New Chinese IP Camera Firmwares Update

IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

Firmware Download	Release Notes	Release Date
IPC_G6107 P61 Firmware IPC_G6107 P96 Firmware IPC_G6107 P91 Firmware IPC_G6107 P87 Firmware	IPC_G6107 P61 Release Notes IPC_G6107 P96 Release Notes IPC_G6107 P91 Release Notes IPC_G6107 P87 Release Notes	06/2/2022 03/10/2022 04/28/2021 11/9/2020

DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

Firmware Download	Release Notes	Release Date
DIPC-B1209.6.13 Firmware IPC_D1209 Firmware	DIPC-B1209.6.13 Release Notes IPC_D1209 Release Notes	7/4/2022 11/9/2020

DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

Firmware Download	Release Notes	Release Date
DIPC-B1226.1.66 Firmware	DIPC-B1226.1.66 Release Notes	6/30/2022

DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

Firmware Download	Release Notes	Release Date
DIPC-B1211.6.18 Firmware IPC_D1211 Firmware	DIPC-B1211.6.18 Release Notes IPC_D1211 Release Notes	7/4/2022 11/9/2020

GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

Firmware Download	Release Notes	Release Date
GIPC-B6102.26.36 Firmware GIPC-B6102.26.10 Firmware	GIPC-B6102.26.36 Release Notes GIPC-B6102.26.10 Release Notes	04/27/2021 11/9/2020

GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

Firmware Download	Release Notes	Release Date
GIPC-B6106.8.47 Firmware GIPC-B6106.8.38 Firmware GIPC-B6106.8.11 Firmware	GIPC-B6106.8.47 Release Notes GIPC-B6106.8.38 Release Notes GIPC-B6106.8.11 Release Notes	07/4/2022 04/27/2021 11/9/2020

CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

Firmware Download	Release Notes	Release Date
CIPC-B2302 5.8 Firmware CIPC-B2302 5.8 Firmware CIPC-B2302 5.8 Firmware	CIPC-B2302 5.8 Release Notes CIPC-B2302 5.8 Release Notes CIPC-B2302 5.8 Release Notes	7/11/2022 6/30/2022 4/12/2022

QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

Firmware Download	Release Notes	Release Date
QIPC_B1203.16.10 Firmware QIPC_B1203.16.10 Firmware QIPC_B1203.15.6 Firmware QIPC_B1203.11.12 Firmware	QIPC_B1203.16.10 Release Notes QIPC_B1203.16.10 Release Notes QIPC_B1203.15.6 Release Notes QIPC_B1203.11.12 Release Notes	06/30/2022 05/17/2022 04/27/2021 11/9/2020

QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

Firmware Download	Release Notes	Release Date
GIPC_B2202 6.31 Firmware GIPC_B2202 5.8 Firmware GIPC_B2202 5.8 Firmware GIPC_B2202 5.8 Firmware GIPC_B2202 3.75 Firmware	GIPC_B2202 5.8 Release Notes GIPC_B2202 5.8 Release Notes GIPC_B2202 5.8 Release Notes GIPC_B2202 5.8 Release Notes GIPC_B2202 3.75 Release Notes	2/22/2023 7/11/2022 6/30/2022 4/12/2022 1/17/2022

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

Firmware Download	Release Notes	Release Date
CIPC-B2301 Firmware	CIPC-B2301 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

Firmware Download	Release Notes	Release Date
IPC_HCMN2103 Firmware	IPC_HCMN2103 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

Firmware Download	Release Notes	Release Date
CIPC-B2302.6.63 Firmware CIPC-B2302.6.63 Firmware CIPC-B2302.3.86 Firmware	CIPC-B2302.6.63 Release Notes CIPC-B2302.6.63 Release Notes CIPC-B2302.3.86 Release Notes	08/29/2022 08/19/2022 06/30/2021

QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

Firmware Download	Release Notes	Release Date
QIPC-B8701.11.5 Firmware QIPC-B8701.11.5 Firmware QIPC-B8701.11.5 Firmware QIPC-B8701.8.3 Firmware QIPC-B8701.5.12 Firmware	QIPC-B8701.11.5 Release Notes QIPC-B8701.11.5 Release Notes QIPC-B8701.11.5 Release Notes QIPC-B8701.8.3 Release Notes QIPC-B8701.5.12 Release Notes	07/11/2022 06/30/2022 04/12/2022 04/27/2021 11/9/2020

DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

Firmware Download	Release Notes	Release Date
DIPC-B1216.2.71 Firmware DIPC-B1216.2.71 Firmware DIPC-B1216.2.60 Firmware	DIPC-B1216.2.71 Release Notes DIPC-B1216.2.71 Release Notes DIPC-B1216.2.60 Release Notes	06/30/2022 05/17/2022 10/11/2021

GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

Firmware Download	Release Notes	Release Date
GIPC-B6202 9.5 Firmware GIPC-B6202 5.92 Firmware GIPC-B6202 5.88 Firmware GIPC-B6202 5.88 Firmware GIPC-B6202 5.87 Firmware GIPC-B6202 5.65 Firmware GIPC-B6202 5.26 Firmware GIPC_B6202 Firmware	GIPC-B6202 9.5 Release Notes GIPC-B6202 5.92 Release Notes GIPC-B6202 5.88 Release Notes GIPC-B6202 5.88 Release Notes GIPC-B6202 5.87 Release Notes GIPC-B6202 5.65 Release Notes GIPC-B6202 5.26 Release Notes GIPC_B6202 Release Notes	02/23/2023 06/30/2022 04/13/2022 04/06/2022 03/21/2022 11/22/2021 10/11/2021 06/09/2021

GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA, ALI-PB60-VUZA
ALI-PD60-VUA, ALI-PD60-VUZA
ALI-PT60-UA, ALI-PT60-VUZA

Firmware Download	Release Notes	Release Date
GIPC-B6202 5.92 Firmware GIPC-B6202 5.88 Firmware GIPC-B6202 5.88 Firmware GIPC-B6202 5.87 Firmware GIPC-B6202 5.65 Firmware	GIPC-B6202 5.92 Release Notes GIPC-B6202 5.88 Release Notes GIPC-B6202 5.88 Release Notes GIPC-B6202 5.87 Release Notes GIPC-B6202 5.65 Release Notes	06/30/2022 04/14/2022 04/06/2022 03/21/2022 03/09/2022

GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

Firmware Download	Release Notes	Release Date
GIPC-B6203.8.5 Firmware GIPC-B6203.8.5 Firmware GIPC-B6203.3.95 Firmware GIPC-B6203.3.95 Firmware GIPC-B6203.3.88 Firmware GIPC-B6203.3.88 Firmware GIPC-B6203.3.87 Firmware GIPC-B6203.3.65 Firmware GIPC-B6203.3.23 Firmware	GIPC-B6203.8.5 Release Notes GIPC-B6203.8.5 Release Notes GIPC-B6203.3.95 Release Notes GIPC-B6203.3.95 Release Notes GIPC-B6203.3.88 Release Notes GIPC-B6203.3.88 Release Notes GIPC-B6203.3.87 Release Notes GIPC-B6203.3.65 Release Notes GIPC-B6203.3.23 Release Notes	06/23/2023 12/19/2022 11/22/2022 06/30/2022 04/14/2022 04/06/2022 03/21/2022 11/22/2021 11/8/2021

GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

Firmware Download	Release Notes	Release Date
GIPC-B6208.1.68 Firmware	GIPC-B6208.1.68 Release Notes	06/30/2022

ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

Firmware Download	Release Notes	Release Date
ANPR-B1103 1.1 Firmware	ANPR-B1103 1.1 Release Notes	07/18/2022

Alibi Witness IP Camera Firmware and Manuals

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi IP cameras.

Alibi IP Camera Network Setup Guide

File Name	File Size	File Type	Release Date
Alibi IP Camera Network Setup Guide	1.21 MB	PDF	8/10/18

Alibi NS20, NS21, NS40, NS41 Series Network IP Cameras

Includes SKUs – ALI-NS1025VR, ALI-NS2012R, ALI-NS2012VR, ALI-NS2112VR, ALI-NS2122VR, ALI-NS2013VR, ALI-NS2023R, ALI-NS2014VR, ALI-NS2024R, ALI-NS2114VR, ALI-NS2015VR, ALI-NS2015VRB, ALI-NS2025R, ALI-NS2025RB, ALI-NS2016VR, ALI-NS2016VRB, ALI-NS2026R, ALI-NS2036VR, ALI-NS2036R, ALI-NS2018VR, ALI-NS2028R, ALI-NS2118VR, ALI-NS2128R, ALI-NS2038R, ALI-NS4012R, ALI-NS4022R, ALI-NS4112R, ALI-NS4013R, ALI-NS4023R, ALI-NS4014R, ALI-NS4024R, ALI-NS4114R, ALI-NS4015R, ALI-NS4015RB, ALI-NS4025R, ALI-NS4016R, ALI-NS4016RB, ALI-NS4026R, ALI-NS4036R, ALI-NS4018R, ALI-NS4028R, ALI-NS4118R, ALI-NS4128R, ALI-NS4038R

File Name	File Size	File Type	Release Date
Firmware V5.5.82	28.7 MB	ZIP	04/26/19
Firmware V5.5.82 Release Notes	55 KB	PDF	04/26/19
Firmware V5.5.82 Manual	5.41 MB	PDF	10/26/19
Alibi IP Camera Control 4 Driver	153 KB	ZIP	12/3/18
Alibi IP Camera FW 5.5.82	28.7 MB	ZIP	2/27/19
Release Notes FW 5.5.82	59 KB	PDF	2/27/19
Alibi IP Camera FW 5.5.61	28.2 MB	ZIP	12/3/18
Release Notes FW 5.5.61	414 KB	PDF	12/3/18
Alibi IP Camera FW 5.5.51	28.8 MB	ZIP	5/24/18

Alibi NS1028VR

Includes SKUs – ALI-NS1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.94	151 MB	ZIP	11/12/21
Firmware V5.5.94 Release Notes	12.6 KB	DOCX	11/12/21

Alibi 7012 Series Network IP Cameras

Includes SKUs ALI-NS7012R, ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
ALI-NS7012R Firmware V5.2.10 Build 160223	15798 KB	ZIP	02/23/16
ALI-NS7012R V5.2.10 Build 160223 Release Notes	164 KB	DOCX	02/23/16
ALI-NS7012R Firmware V5.2.10 Build 160202	15797 KB	ZIP	02/02/16
ALI-NP7012RT Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15

Alibi 7022 Series Network IP Cameras

Includes SKUs ALI-NP7022RT

File Name	File Size	File Type	Release Date
ALI-NP7022RT Firmware V5.6.0 Build 190130	110 MB	ZIP	9/27/19

Alibi NS Series Network IP Cameras

Includes SKUs ALI-NS1012VR, ALI-NS1014VR, ALI-NS1022R, ALI-NS1024VR, ALI-NS1032VR, ALI-NS1034R, ALI-NS1044VR, ALI-NS3012R, ALI-NS3014R, ALI-NS3022R, ALI-NS3024R, ALI-NS3034R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.4 Build 170307	25711 KB	ZIP	03/07/17
Release Notes V5.4.4 Build 170307	343 KB	PDF	03/07/17
Firmware V5.3.9 Build 160824	23094 KB	ZIP	08/24/16
Release Notes V5.3.9 Build 160824	208 KB	PDF	08/24/16
Firmware V5.3.9 Build 160511	23199 KB	ZIP	05/11/16
V5.3.9 Build 160511 Release Notes	164 KB	DOCX	05/11/16
Firmware V5.3.9 Build 160310	23189 KB	ZIP	03/10/16
Release Notes V5.3.9 Build 160310	163 KB	DOCX	03/10/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.3.3 Build 160105	22321 KB	ZIP	01/05/16
Release Notes V5.3.3 Build 160105	201 KB	PDF	01/05/16
Product Manual V2	8563 KB	PDF	10/09/15

Alibi ALI-NS1132VR IP Camera

Includes SKU ALI-NS1132VR

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190425	13.5 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.9 KB	PDF	04/26/19

Alibi ALI-NS1144VR, ALI-NS3134R IP Cameras

Includes SKU ALI-NS1144VR, ALI-NS3134R

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190416	20.2 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.8 KB	PDF	04/26/19

Alibi ALI-NP1028VR IP Camera

Use with SKU ALI-NP1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.84 210929	55.7 MB	ZIP	10/09/21
Firmware V5.5.84 Release Notes	12.6 KB	DOCX	10/09/21
Firmware V5.5.84 200922	55.7 MB	ZIP	10/20/20
Firmware V5.5.84 Release Notes	53.4 KB	PDF	10/20/20

Alibi ALI-NP7022RT-B IP Camera

Use with SKU ALI-NP7022RT-B

File Name	File Size	File Type	Release Date
ALI-NP7022RT-B Firmware V5.5.24 Build 210928	161 MB	ZIP	10/11/21
ALI-NP7022RT-B Release Notes V5.5.24 Build 210928	12.7 KB	DOCX	10/11/21
Firmware V5.5.24 200922	161 MB	ZIP	10/20/20
Firmware V5.5.24 Release Notes	53.4 KB	PDF	10/20/20

Alibi NP (10 & 30 Series) Network IP Cameras

Includes SKUs ALI-NP1013VRH, ALI-NP1016VRH, ALI-NP3013RH, ALI-NP3016RH, ALI-NP3012RH

File Name	File Size	File Type	Release Date
Firmware V5.4.5	21.3 MB	ZIP	04/26/19
Firmware V5.4.5 Release Notes	52.5 DB	PDF	04/26/19
Firmware	21846 KB	ZIP	06/22/2018
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.0 Build 170307	21845 KB	ZIP	03/07/17
Release Notes V5.4.0 Build 170307	342 KB	PDF	03/07/17
Firmware V5.3.4 Build 160824	22472 KB	ZIP	08/24/16
Release Notes V5.3.4 Build 160824	207 KB	PDF	08/24/16
Firmware V5.3.4 Build 151109	22575 KB	ZIP	11/09/15
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NP (70 Series) Network IP Cameras

Includes SKU ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15
Release Notes V5.3.0 Build 150928	164 KB	DOCX	09/28/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NZ60 Base Station for ALI-NZ60 Series Mini IP Cameras

Includes SKU ALI-NZ60

File Name	File Size	File Type	Release Date
Firmware 20170505	25.2 MB	ZIP	04/26/19

Alibi IPZ Series Network IP PTZ Cameras

Includes SKUs ALI-IPZ5030T, ALI-IPZ5030RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.1.5 Build 150527	14062 KB	ZIP	05/27/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi IPC 3000 Series Network IP Cameras

Includes SKUs – ALI-IPU3013R, ALI-IPU3030R, ALI-IPV3013R, ALI-IPV3030R, ALI-IPD3030R, ALI-IPV3030RV, ALI-IPU3030RV, ALI-IPU3130R, ALI-IPU3230R, ALI-IPV3113R, ALI-IPV3130R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	16122 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

Alibi IPC 5000 Series Network IP Cameras

Includes SKUs – ALI-IPV5030RMH, ALI-IPU5030RMH

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	12025 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

2MP IP Dome 75′ IR 2.8mm DWDR H.264+

Includes SKU – ALI-NS1002VR

File Name	File Size	File Type	Release Date
Firmware V5.5.4 Build 210929	13 MB	ZIP	10/01/21
Release Notes V5.5.4 Build 210929	12.6 KB	DOCX	10/01/21

MP Starlight 165 Feet IR WDR IP Bullet Camera with Siren and Lights

Includes SKU – ALI-NS4224RI

File Name	File Size	File Type	Release Date
Firmware V5.5.131 Build 210928	70 MB	ZIP	10/01/21
Release Notes V5.5.131 Build 210928	12.6 KB	DOCX	10/01/21

Alibi Fisheye Cameras

Includes SKUs – ALI-NS1006RP, ALI-NS1006VRP, ALI-NS1012VRP

File Name	File Size	File Type	Release Date
Firmware V5.5.73 Build 200925	41.2 MB	ZIP	10/14/20
Firmware V5.5.73 Build 200925 Release Notes	69 KB	PDF	10/14/20
Firmware V5.5.73 Build 191104	42.5 MB	ZIP	11/19/19

Includes SKUs – ALI-IPV5060RP

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.14 Build 170526	23472 KB	ZIP	05/26/17
Firmware V5.4.14 Build 160901	23835 KB	ZIP	09/01/16
Release Notes V5.4.14 Build 160901	202 KB	PDF	09/01/15
Firmware V5.3.5 Build 160220	38530 KB	ZIP	02/20/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.0.9 Build 150430	12025 KB	ZIP	04/30/15
Release Notes V5.0.9 Build 150430	163 KB	DOCX	04/30/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

The post Alibi IP Camera Firmware first appeared on NVR IPCAMERA SECURITY.

How to setup Push Notifications or Email Alerts for Arlo devices

M.Salih ASLAN — Fri, 25 Nov 2022 20:23:11 +0000

How can I receive fewer Arlo devices notifications?

Arlo devices only sends notifications according to the rules in the mode that is currently active. To reduce unwanted notifications, you might need to adjust the position of one or more cameras, reduce motion or audio sensitivity, change your notification settings, or create a custom mode.

To reduce the number of unwanted notifications that you receive:

Position your camera so that it does not pick up the motion that is triggering the camera to notify you.
For example, if Arlo is notifying you about cars passing in the street, aim your camera so that the street is outside the camera’s field of view. For more information about camera positioning, visit: How do I position my Arlo wire-free camera?
Create activity zones for your camera to focus on.
For more information about activity zones, visit: What are activity zones and how do I create them?
If you are unable to position your camera so that the field of view only includes motion that you care about, reduce your camera’s motion sensitivity instead.
You must reduce your camera’s motion sensitivity in the rules for each mode in which you receive unwanted notifications.
For more information about how to adjust your camera’s motion sensitivity, visit: How do I change the motion sensitivity on my Arlo camera?
For more information about finding the right motion sensitivity setting, visit: How do I use the motion detection test for my Arlo device?
If you are receiving unwanted sound-triggered notifications, reduce the audio sensitivity settings on the camera or cameras that are triggering too often.
You can also edit your modes and rules to record based only on motion if all of the sound-based notifications are unwanted.
For more information about changing audio sensitivity settings, visit How do I change the audio sensitivity on my Arlo camera?
For more information about disabling sound detection, visit: How do I enable or disable motion or sound detection?

If you like the amount of videos that Arlo is recording, but you want to receive fewer notifications, either edit the notification settings in your modes and rules or create a different custom mode for when you want recordings without notifications.
For example, you can create a mode that records but does not send notifications so that you can watch pet videos in your Arlo library without getting notified every time your pet moves or makes noise.
For more information about changing notifications settings, visit: How do I set up notifications or alerts?

Arlo Secure Smart Notification Options

With an Arlo Secure subscription, you can use Smart Notifications to select which notifications you receive. You can purchase a plan for multiple cameras, a single camera, or both. This provides a flexible and customizable experience for your Arlo system. You can activate any combination of the following features in the Arlo Secure app to determine what kind of motion alerts you want to receive.

Person Detection. With the Arlo Person Detection feature, you receive real-time alerts when people approach your home. The person detection feature also allows you to search your recording library for videos containing people. For more information about camera positioning, visit: What is Arlo’s person detection feature?
Package Detection. The Package Detection feature allows you to receive rich notifications when your Arlo camera sees a package being picked up or dropped off. With Package Detection turned on in the Arlo Secure app, your camera detects packages as small as a shoe box. For more information, visit: What is the Arlo package detection feature?
Animal and Vehicle Detection. The Vehicle Detection feature detects cars, trucks, buses, motorbikes, and bicycles, and allows you to receive rich notifications when your Arlo camera detects a vehicle. The animal detection feature allows you to receive rich notifications when your Arlo camera detects an animal. It detects any animal larger than a small rodent.

Alarm Detection. The Alarm Detection feature notifies you on the Arlo Secure app when an Arlo camera hears a smoke and/or carbon monoxide (CO) detector’s alarm. Your Arlo camera records until activity stops or for a fixed length of time. For more information, visit: What is the Arlo smoke and CO alarm detection feature?

When motion detection is enabled for your Arlo camera, you can choose what type of motion you want to be notified about.

For more information about motion detection and acitivity zones, visit:

How does motion detection work on Arlo cameras?
My Arlo Activity Zones are not working, how can I troubleshoot this?

To edit advanced motion alert settings on your Arlo camera:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
Tap or click Settings.
Under Arlo Smart or Arlo Secure, tap or click Smart Notifications.
Select a camera for which you want to receive Arlo notifications.
Tap or click the sliders to choose what type of motion you want Arlo to notify you about.

People
Vehicles
Animal
Alarm Detection
All Other Motion

How to setup Push Notifications or Email Alerts for Arlo devices

6. Under Alert Options, decide if you want to receive video previews in your motion alerts.

Note: To turn on Package Detection, open the Arlo Secure app and go to Settings > Package Detection. On the Manage Package Detection screen, choose which cameras you want to activate for package detection. For more information, visit: What is the Arlo package detection feature?

Setting a schedule for your Arlo camera (Optional)

You can set a schedule to activate and deactivate cameras automatically. Schedules recur weekly. For example, the schedule for Tuesday repeats every Tuesday as long as the schedule is turned on.

Arlo is preconfigured with the following schedule:

Monday through Friday, 8:00 a.m. to 5:00 p.m. All motion sensors are on.
All other times. All motion sensors are off.

The following instructions are the same if you’re logged in to your Arlo account using the Android app, iOS app, or web browser.

To set a schedule for a camera:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
Tap or click Mode.
Select a device.
Tap or click Schedule.
Tap the pencil icon or click > next to Schedule.
The Schedule page displays.
Tap or click Add.
The Add Schedule page displays.
Set the days and times for your new schedule.
Note: To add an overnight schedule such as 8:00 p.m. to 6:00 a.m., you need to add two separate schedules, as shown in the screenshot below. First, add 8:00 p.m. to 11:59 p.m., then add 12:00 a.m. to 6:00 a.m.
Tap or click Done.
Your new schedule is saved.

This article applies to:

VMB3000 , VMB3010 , VMB3500 , VMB4000 , VMB4500 , VMB4540 , VMB5000 VMC4040P AVD1001 FB1001 VMC2030 VMC2020 AVD2001 VMC2032 VMC4041P , VMC4050P AAD1001 AC1001 VMC5040 VML2030 AC2001 VMC2040 VMC4060P VMC3030 VMC3040 VMC3040S ABC1000 VMC4030 VML4030 VMC4030P AL1101 ABB1000 Arlo Secure

With Arlo cameras, you can choose to receive email alerts and push notifications when motion or sound is detected on each camera that’s connected to your Base Station. You can also choose to send email alerts to someone else or to multiple people.

To edit the notifications associated with a camera, you must edit the modes and rules for that camera. For more information about modes and rules, visit What are modes and rules and how does Arlo use them?.

To set up email alerts or push notifications:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
Tap or click Mode and select the standalone camera or the Arlo SmartHub or Base Station for which you want to set up notifications.
Tap or click the pencil icon next to the mode that you want to change.
Inside the Edit Mode screen, the collection of rules that make up that mode displays.
Tap or click the pencil icon next to the rule for which you want to set up notifications.
Under Alert, select the check box next to Push Notification to receive push notifications on your mobile device.
To receive email alerts, select the Email Alerts check box.
If you selected Email Alerts, tap the pencil icon to enter the email addresses of the people who need to receive email alerts.
Note: The email address that is associated with your Arlo account is already included.
Tap or click Edit to enter additional email addresses.
Tap or click Save.
Your settings are saved.

How can I receive text notifications from my Arlo system instead of email notifications?

To receive text message notifications instead of email notifications, you must convert a phone number into an email address. This is useful if you use a feature phone (as opposed to a smartphone) because feature phones are usually capable of sending and receiving text messages.

Before you convert a phone number into an email address, you need the email-to-text message format for your mobile phone service provider.

Refer to the following list of email-to-text message formats by provider:

US:

AT&T. cellnumber@txt.att.net
Metro PCS. cellnumber@MyMetroPcs.com
Sprint. cellnumber@messaging.sprintpcs.com
SunCom. cellnumber@tms.suncom.com
T-Mobile. cellnumber@tmomail.net
US Cellular. cellnumber@email.uscc.net
Verizon. cellnumber@vtext.com
Virgin Mobile. cellnumber@vmobl.com or number@vmpix.com

Canada:

Bell. cellnumber@txt.bell.ca
Rogers. cellnumber@pcs.rogers.com
Telus. cellnumber@msg.telus.com

Australia:

Telstra. cellnumber@onlinesms.telstra.com

New Zealand:

2 Degrees. cellnumber@e2s.grouptext.2degrees.nz

Check with your mobile phone service provider to confirm the format.

To receive text message notifications from your Arlo camera:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com
Tap or click Mode.
Select a device.
Tap or click the pencil icon next to the Mode you wish to have text messages sent from.
Tap or click the pencil icon next to the rule that you want to edit.
Select the Email Alerts check box.
Tap or click the pencil icon next to the Email Alerts check box.
Tap or click Edit in the upper-right corner.
Enter the email-to-text message format for your mobile phone service provider and click the + icon to add the entry.
Click Save to save the text message number.
Note: To receive text message notifications from other Arlo cameras, repeat steps 2 through 5. The text message number appears in the list of Email alert addresses.
Arm the Mode.

Load More :

Troubleshooting Arlo Essential Spotlight Camera

How to factory reset Arlo devices

How do I factory reset and re-sync my Arlo camera?

Why am I not receiving Arlo email alerts?

To ensure that you receive email alerts:

Make sure you have confirmed the registered email address in your Arlo account.
To view or confirm your email address in your Arlo account, launch the Arlo Secure app or log in to your Arlo account at my.arlo.com and select Settings > Profile.
Make sure that you clicked the confirmation link in the message that was sent to your registered email address from alerts@arlo.com.
Make sure the email address in your Arlo account is correct.
Enable email alerts in your camera’s modes and rules.
For more information about setting up email alerts, visit: How do I set up notifications or alerts?
Ensure your Arlo system is Armed.
Check your spam folder for email alerts.
Sometimes your email provider marks valid email messages as spam. If you do find email messages from Arlo in your spam folder, we recommend that you add alerts@arlo.com to your address book.

If you are still not getting email notifications after completing these troubleshooting steps, visit Arlo Support to speak with an expert.

For more information about Arlo notifications on your iPhone or iPad, visit: Why am I not receiving Arlo notifications on my iOS device?

For more information about Arlo notifications on your Android device, visit: Why am I not receiving Arlo notifications on my Android device?

How can I receive text notifications from my Arlo system instead of email notifications?

Before you convert a phone number into an email address, you need the email-to-text message format for your mobile phone service provider.

Refer to the following list of email-to-text message formats by provider:

US:

AT&T. cellnumber@txt.att.net
Metro PCS. cellnumber@MyMetroPcs.com
Sprint. cellnumber@messaging.sprintpcs.com
SunCom. cellnumber@tms.suncom.com
T-Mobile. cellnumber@tmomail.net
US Cellular. cellnumber@email.uscc.net
Verizon. cellnumber@vtext.com
Virgin Mobile. cellnumber@vmobl.com or number@vmpix.com

Canada:

Bell. cellnumber@txt.bell.ca
Rogers. cellnumber@pcs.rogers.com
Telus. cellnumber@msg.telus.com

Australia:

Telstra. cellnumber@onlinesms.telstra.com

New Zealand:

2 Degrees. cellnumber@e2s.grouptext.2degrees.nz

Check with your mobile phone service provider to confirm the format.

To receive text message notifications from your Arlo camera:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com
Tap or click Mode.
Select a device.
Tap or click the pencil icon next to the Mode you wish to have text messages sent from.
Tap or click the pencil icon next to the rule that you want to edit.
Select the Email Alerts check box.
Tap or click the pencil icon next to the Email Alerts check box.
Tap or click Edit in the upper-right corner.
Enter the email-to-text message format for your mobile phone service provider and click the + icon to add the entry.
Click Save to save the text message number.
Note: To receive text message notifications from other Arlo cameras, repeat steps 2 through 5. The text message number appears in the list of Email alert addresses.
Arm the Mode.

How do I enable or disable Arlo push notifications on my iOS device?

You can enable or disable push notifications on two levels: the mode level and the iOS system level. If you want to receive some Arlo notifications, but only in certain modes, you must edit the notification settings for each mode that is not sending you the desired notifications. If you always want to receive Arlo notifications or never want to receive Arlo notifications, you can enable or disable notifications at the iOS system level.

To enable or disable push notifications for a mode:

Launch the Arlo app on your iOS device.
Tap Mode.
Tap the device for which you want to edit notification settings.
Tap the pencil icon next to the mode that you want to edit.
Tap the pencil icon next to the rule that you want to edit.
Select or clear the check box next to Push Notification.
You still receive email alerts if they are selected for that mode.

To enable Arlo notifications at the Arlo app level, log in to the Arlo app. If you are logged in and you are not receiving push notifications, see Why am I not getting Arlo notifications on my Android or iOS device?.

To enable or disable Arlo notifications at the iOS system level:

On your iOS device, tap Settings.
Tap Notifications.
Tap Arlo in the Notifications list.
Tap the slider next to Allow Notifications to turn push notifications from Arlo on or off.
If you turn off Arlo push notifications at the system level, you do not receive any push notifications even if you selected them in the mode that is active on your Arlo camera. You still receive email alerts if they are selected in your camera’s active mode.

The post How to setup Push Notifications or Email Alerts for Arlo devices first appeared on NVR IPCAMERA SECURITY.

Troubleshooting Arlo Essential Spotlight Camera

M.Salih ASLAN — Fri, 25 Nov 2022 19:52:35 +0000

Here is a list of some of the most frequently asked troubleshooting questions about the Arlo Essential Spotlight Camera. For the users’ convenience, the best potential solutions for these specific issues relevant to each situation are listed in detail.

Here is the List of Arlo Essential Spotlight Camera Troubleshooting

Arlo Essential Spotlight camera not recording

Troubleshooting Arlo To record to the cloud, any camera newer than the Pro 2 must have a sub. Local recordings can be enabled if the Essential is synchronized to your base. To watch on a computer, you may need to securely detach the disc, depending on your base. Only the VMB4540 and later bases/hubs may use the app to watch recordings without having to eject them.

Arlo Essential Camera Won’t Connect

Make sure that:

You’re using a 2.4 GHz Wi-Fi network to connect your Arlo device. Only a 2.4 GHz band, not a 5 GHz band, can be used by your Arlo device.
You’re trying to connect your camera to the same 2.4 GHz network that your phone or mobile device is linked to.
The SSID and password for the network are case-sensitive and must be entered exactly as written. You may view your password before submitting it by tapping the password eye symbol.
Positioning your camera between 10-15 feet (3-4.5 meters) of your Wi-Fi router during setup. You may move the camera anywhere within range of your Wi-Fi router after it’s been set up and connected.
(The white LED ring on the Arlo Video Doorbell blinks.) If the camera LED blinks for more than two minutes without successfully connecting to your Wi-Fi network, it may time out. Press the sync button again if the camera times out. Throughout the connecting procedure, make sure the LED is blinking blue.
To complete the onboarding process, you must hear a chime noise from the camera after scanning the QR code. Continue only when the QR code has been scanned and a chime has been heard.
Make sure the camera has an active SIM card if it’s a portable Arlo device like the Go series cameras. Make sure the camera is within range of your cell network as well.

Arlo Essential Camera Won’t Connect To App

Restart the phone/tablet after uninstalling and reinstalling the app.
Make sure the phone/tablet is connected to the home network through Wi-Fi rather than cellular.
Restart the base.
Re-add the base and cameras after removing them from the account.

Arlo Essential Spotlight camera not charging

New Firmware updating required
Ensure that your camera has a strong signal and is fully charged so that it can receive the update overnight.

Arlo Essential Spotlight Camera VMC2030 – 1.080.23.2_20_76711bde

Arlo Essential Spotlight camera not turning on

Try power cycling your base and trying again. If that fails to work

Remove all devices from the app.
Then hold a paper clip etc in the reset button on the base until the power LED changes from green to amber.
Next wait till the power and internet LEDs are green again.
Next open app.
Add Device.
Base station.
Next after adding the base station, try and sync the cameras.

How to reset Arlo Essential Spotlight camera?

Two ways you can reset your Arlo Essential Spotlight camera:

1- How to Factory reset a camera from your Arlo account?

To factory reset your camera while it is connected to the cloud:

Launch the Arlo app or log in to your Arlo account at my.arlo.com.
Tap or click Settings > My Devices and select the camera you want to reset.
Tap or click Remove Device.
Tap or click Yes to confirm that you want to remove the camera from your account.
Return to the Devices page.
Tap Add New Device.
Select Cameras,
Follow the prompts to reconnect your camera to your Wi-Fi network, Base Station, or SmartHub.

2- How to Factory reset an Arlo camera with the sync button?

To factory reset your camera if it is offline or does not have battery power:

Unmount your camera and find the sync button. The location of the sync button varies for different camera models:

Pro 3, Pro 4, Floodlight, and Ultra models:

Release the camera from the camera housing to access the sync button.
Find the sync button on the camera housing
Press and hold the sync button for about 15 seconds, until the camera LED begins blinking amber, then let go. Note: If you accidentally hold the sync button too long, return to step 1.
Ensure that the camera LED blinks amber three times.
Launch the Arlo app or log in to my.arlo.com.
Tap or click Settings > My Devices and select the camera you just reset.
Tap or click Remove Device.
Tap or click Yes to confirm.
Return to the Devices page and tap or click Add New Device.
Select Cameras.
Follow the prompts to connect the camera to your WiFi network, base station, or SmartHub.
If needed, insert the camera back into its camera housing until it clicks back into place.

The post Troubleshooting Arlo Essential Spotlight Camera first appeared on NVR IPCAMERA SECURITY.

How to Power Cycle Wyze Camera Full Guide

M.Salih ASLAN — Sun, 13 Nov 2022 09:17:42 +0000

How to Power Cycle Wyze Camera Full Guide

In general, a power cycle of a Wyze camera can frequently resolve most problems; this is a method that is quite simple to use and works most of the time to bring Wyze devices back to work.

Why would You Power Cycle Your Wyze Camera?

There are several reasons why you should power cycle your Wyze camera. One possibility is that your commands are not being recognized by the camera. Another possibility is that the image quality is poor or that the camera is unable to connect to your Wi-Fi network. In rare circumstances, a power cycle may also alleviate difficulties with motion sensing or alarms.

How to Power Cycle Wyze Camera?

Simply unplug the power from the camera after turning it off and streamline the power connections after a few seconds. This will reboot the unit, and you will have to wait a few moments for the base station to connect to the Wyze camera. So, if you’re experiencing small issues and don’t know how to power cycle the Wyze Camera.

Note: The power cycle technique is rather straightforward despite of Wyze model or whether it is outside or inside the camera.

Simply follow these steps:

Unplug your WYZE device from its power source. Either from the switchboard or the camera side, both ways work.
Give yourself at least 10-15 seconds to let the camera completely discharge itself.
Plug the device back into the power source and let it restart.

How to power cycle the WYZE outdoor camera?

Simply follow this procedure:

Unplug your WYZE outdoor Cam from the hook.
Remove the batteries, wait for at least 2 minutes, and insert them back again.
Now again wait for at least 15 secs, and now turn it ON.

Done

How to power cycle the WYZE camera remotely?

To remotely power cycle your WYZE camera:

Go to the WYZE App (IOS) (Android), and select your WYZE camera from the list.
Power it OFF.
Better power off the main switch (if it is remotely controllable.) If not, skip this added caution.
Wait for at least 15 minutes and then restart it.
It should be reset as expected..

If the camera becomes fully hung up, a remote restart will never work.

You may want to install a smart switch between the camera power adapter and the socket to fix this problem. It will not be more than $10. However, if the local Wi-Fi signals are absent or poor, the problem will remain.

How do you power cycle a WYZE Cam V2?

Power cycling WYZE Cam V2 is no different from doing so with any other WYZE camera. Nevertheless, if you have power cycled it again and again, and you still can’t connect to your WYZE Cam V2, you will need to Hard Reset it.

You can find an easy way of Hard Resetting under V3 factory resetting. (Same process)

How do you power cycle a WYZE Cam V3?

Power cycle the camera by unplugging the power and plugging it back in.
If the camera returns to flashing red but never reconnects, set the camera up as a new device.
In the Wyze app (IOS) (Android) , tap Home then the + plus sign. Then tap Add Device > Cameras and select your camera. Follow the prompts to set up your camera again.

You will need to Hard Reset it in case the problem still persists:

To factory/Hard reset your Wyze Cam v3:

If you have a MicroSD card inserted, remove it.
With the Wyze Cam plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
Wait at least 30 seconds for the unit to initiate.

This process can take up to 5 minutes. It’s rare, but it’s possible.

The LED status light on the device will change from Solid Red to Flashing Red.
The device is now ready to be set up again.

Check out the Wyze Cam Setup Guide to set up your Wyze Cam.

What Should You Do If the Camera Doesn’t Connect even after the power cycle of the Device?

There are a few troubleshooting steps you can go through:

Step 1: Reboot your Wyze Base station by disconnecting it for 30 seconds from its power supply.
Step 2: Check the Wyze Cam Outdoor and Base Station status lights. They should both be solid blue, but if they’re flashing, it means they’re still trying to connect.
Step 3: Launch the Wyze app and choose the connected Base Station. If the signal strength is merely one bar, move your Base Station closer.
Step 4: Charge the Wyze Camera for four hours outside. You may use the mobile app to check battery levels whenever you need to.
Step 5: Open the Wyze app (IOS) (Android) and navigate to Account > Firmware > Upgrade, then hit Update. The correct software can guarantee that the devices communicate.

Why is my WYZE Cam not connecting after the above methods?

WYZE Issue Code 90 is a “common” error that might occur at any moment. However, in 97% of the cases, the offenders are as follows:

If there is a connection problem and repeated time-outs during setup, the Wi-Fi frequency might be the culprit. Most Wi-Fi routers today support both 2.4GHz and 5GHz frequencies. As a result, you should ensure that you are connected to the 4 GHz WI-Fi network.
WYZE Error Code 90 is also caused by slow internet connections or connections that are more limited than usual.
Check that no significant equipment is interfering with the WYZE camera’s access to signals; otherwise, an error path may be paved.
Corrosion and day-to-day difficulties can also occur and can be remedied by disconnecting the wires/sockets, etc. and inserting them back in. In general, you can simply overcome these annoying situations using simple ways.
If the Wi-Fi channels get too congested, they may wind up over-consuming the minimum bandwidth required by the WYZE Cam, resulting in the WYZE Error Code 90.
SD Card might possibly be the culprit! If the inserted SD card is corrupted, WYZE Error Code 90 will most likely appear. The reason is that SD card corruption interferes with the back processing of the camera’s live broadcasting. It sometimes entirely stops it.

Solutions Of How to Power Cycle Wyze Camera Error Code 90

If your WYZE Cam is not connecting, it may be due to a power issue. First, try power cycling the camera to see if that resolves the issue.

To power cycle your WYZE Cam:

Unplug the power adapter from the camera.
Wait 10 seconds.
Plug the power adapter back into the camera.
Wait for the green light on the front of the camera to come on, indicating that it is powered on.
Once the green light is on, open the WYZE app (IOS) (Android) and check to see if you can view your camera’s live footage.

If the problem is not resolved then you might need to see other solutions and apply it accordingly:

Unburden the Wi-Fi Channel
Change the Wi-Fi Frequency Band
Establish New Wi-Fi Access Points

Unburden the Wi-Fi Channel

First, on your Android or Apple phone, install the Wi-Fi Analyzer App.
Check to check whether any Wi-Fi channels are saturated with this app.
You will now require a Windows PC. Switch it on.
When you press “Windows + R,” the Run Prompt window will appear.
Enter “cmd” and press “Enter.”
Now, type “IP config” into the command prompt and hit “Enter.”
Note the IP address under the “Default Gateway” header.
Put this IP address into the search box of any web browser.
You are now on the router’s Control Panel log-in page.
Enter the username (often “Admin”) and password (if not previously established, the code written on the back of the router).
Now that you’ve signed into your router, go to Wireless Settings and pick “Channel.”
Many channels will emerge with designations such as “1,2,3,…”
Using the Wi-Fi Analyzer App, choose the least saturated (least-burdened) channel from the list.
WYZE Error Code 90 should be resolved by changing the Wi-Fi Transmission channel.

Change the Wi-Fi Frequency Band

Open your web browser and type in the address bar 192.168.1.1
Log in with the username and password for your router (If you don’t know what they are, check the documentation that came with your router)
Click on the “Wireless” tab and then select the “2.4GHz” radio frequency band instead of the “5GHz” band
Save your changes and restart your route

Establish New Wi-Fi Access Points

If you are still unable to connect to your Wyze Cam after attempting the above-mentioned alternatives, you may need to create new Wi-Fi access points. To accomplish this:

Open a web browser on your PC and navigate to 192.168.1.1.
Enter “admin” as the login and “wyzeCam” as the password.
To add a new Wi-Fi access point, go to the WLAN tab and then click Add.
Enter a name for your new Wi-Fi access point in the Name field (e.g., Wyze Cam)
Enter the name of your home Wi-Fi network in the SSID field (e.g., MyHomeWiFi)
Enter the password for your home Wi-Fi network in the Password area.
Click on Save, then on Apply Changes.

You Might Want to see this:

Frequently Asked Questions:

How Do I Restart Wyze Camera?

Option One: Unplug the camera from the power source for 10 seconds, then reconnect it.
Option number two: For 5 seconds, press and hold the power button on the back of the camera until the LED light flashes blue.
Option three: Install the Wyze app and go to the “Device Settings” section. Tap “Restart” next to the name of your camera, then confirm by tapping “Yes.”
Option four: If your camera is stuck and you are unable to reach Device Settings, you may factory reset it through the Wyze app. To begin, navigate to Menu > Account > My Cameras. After that, choose the camera you want to factory reset, then hit the gear icon in the upper right corner and choose “Factory Reset.”

Can you power cycle Wyze camera remotely?

Yes, you can by going to the WYZE App (IOS) (Android), selecting your WYZE camera from the list, powering it OFF and Waiting for at least 15 minutes, and then restart it.

Why is my Wyze device reset failed?

If the connection continues to fail, restart your phone or tablet and then erase the Wyze app’s cache. If the preceding troubleshooting options have failed, consider restarting the camera by going to the camera’s settings and selecting “Restart Device.”

The post How to Power Cycle Wyze Camera Full Guide first appeared on NVR IPCAMERA SECURITY.

Troubleshooting your Ring-connected ONVIF-compatible camera

M.Salih ASLAN — Wed, 28 Sep 2022 19:35:37 +0000

If you have your ONVIF-compatible camera connected to Ring Edge through Ring Alarm Pro, this article will help you to troubleshoot your system. This article is divided into three sections. Simply scroll down to the troubleshooting category you need.

Installation issues
Ring App issues
Storage issues

Installation issues

If you’re having an issue setting up or connecting your ONVIF-compatible camera to Ring Edge on the Ring Alarm Pro, this section will suggest actions that may fix the problem.

I’m getting a message during setup that says “Device not compatible.”

There are several possible reasons why you may be getting this error:

Old firmware
- Firmware is software that that installed on a device and enables it to work. Sometimes newer versions of firmware must be installed in order for your device to be up to date with latest features.
- Make sure your ONVIF-compatible camera is running the latest version of its firmware. Check your camera’s instruction manual or the manufacturer’s website for how to check and update your ONVIF-compatible camera.
- Press and release the reset button on your Ring Alarm Pro. This will cause the Ring Alarm Pro to update its firmware if it doesn’t already have the latest firmware.
Incompatible camera
- Be sure your camera supports ONVIF. Ring Edge and Ring Alarm Pro are only compatible with Ring cameras and ONVIF-compatible cameras.
- Check whether your ONVIF-compatible camera meets the requirements listed below.

Note: Not all ONVIF-compatible cameras have been tested for interoperability by ONVIF. Only ONVIF Conformant products are verified to be interoperable by ONVIF. Learn more about ONVIF and its ONVIF standard.

The Ring Edge list of cameras isn’t showing my ONVIF-compatible camera.

Make sure your ONVIF-compatible camera is turned on.
Try connecting your ONVIF-compatible camera to the Alarm Pro using an Ethernet cord.
Turn off and restart your mobile device.
- Re-open your Ring App to the main dashboard,
- Check to see whether your ONVIF-compatible camera is present.
- Go to the Ring Edge list of cameras to check that your ONVIF-compatible camera is present.

I’m trying to connect my ONVIF-compatible camera to Ring Edge but it keeps failing.

If the connection process fails for any reason your Ring app will offer you a “retry” message. Retry a few times to see if it works.
Make sure your Ring Alarm Pro is connected to the internet.
Make sure you are providing the correct username and password for your ONVIF camera.
Verify that your ONVIF-compatible camera meets the following requirements:
- Being able to stream at 1080p.
- Supports H264 encoding.
- You can automatically or manually enable ONVIF support on your camera.
- You can automatically or manually set a valid password.

I’m trying to connect my Amazon account and my Ring account to each other but I’m getting a message that says “Ring Edge cannot be activated – make sure all cameras are online and active.”

Uninstall the Ring app from your device.
Download and re-install the Ring app.
Login to your Ring account.
Start on-boarding the ONVIF cameras.
Use the Amazon account that appears in an on-screen prompt to login.

Information on account linking.

Ring App issues

I’m getting a message that my Ring account and Ring Edge are connected to two different Amazon accounts.

Unlink one of the Amazon accounts and re-connect to the correct account.

Information on unlinking and linking accounts.

Live View/motion notifications and/or clip playback aren’t working.

An error such as this is often accompanied by a message allowing you to retry the function. Tap the “Retry?” button.
Confirm that your ONVIF-compatible camera is connected to your network.
If you have more than one network operating in your house using the same SSID and password, check whether your ONVIF-compatible camera is connected to the same network that your Ring Alarm Pro is on. If you have another network using the same credentials, you may want to consider changing the credentials of the other network to prevent your camera from connecting to the wrong network.
Verify that your ONVIF-compatible camera meets the following requirements:
- Being able to stream at 1080p.
- Supports H264 encoding.
- You can automatically or manually enable ONVIF support on your camera.
- You can automatically or manually set a valid password.

I’m not seeing any events in my timeline and/or event history.

Confirm that your ONVIF-compatible camera is connected to your network.
If you have more than one network operating in your house using the same SSID and password, check to confirm that your ONVIF-compatible camera is connected to the same network that your Ring Alarm Pro is on. If you have another network using the same credentials, you may want to consider changing the credentials of the other network to prevent your camera from connecting to the wrong network.

I’m getting too many/too few notifications.

You can adjust the number of notifications you receive by adjusting your motion zones, snoozing your notifications, or disabling your notifications.

Adjusting your motion zones.

Snoozing your notifications.

MicroSD card issues

My Ring Alarm Pro microSD card is not registering.

Make sure your microSD card is one of our tested brands.
Make sure the microSD card is completely inserted into the slot. You should feel it “click” into place.
Reboot your Ring Alarm Pro. This will cause the Ring Alarm Pro to update its firmware if it doesn’t already have the latest firmware.
- If your device is registered, reboot the Ring Alarm Pro on iOS:
  - Open your Ring app.
  - Tap the three-lined icon on the upper-left hand of the screen to open the side menu
  - Tap Devices.
  - Tap Alarm Pro Base Station.
  - Tap Ring Alarm Pro.
  - Tap Device Settings.
  - Tap Advanced Options.
  - Tap Reboot System.
- If your device is registered, reboot the Ring Alarm Pro on Android:
  - Open your Ring app.
  - Tap the three-lined icon on the upper-left hand of the screen to open the side menu
  - Tap Devices.
  - Tap Alarm Pro Base Station.
  - Tap Ring Alarm Pro.
  - Tap Device Settings.
  - Tap Advanced Options.
  - Tap Reboot Base Station.
- If your device is unregistered, you can reboot the Ring Alarm Pro by:
  - Use a paper clip to gently press the button inside the pinhole on the back on the Ring Alarm Pro once.
  - Be sure to press and release the button quickly and only once.
Make sure your card is a “microSD” card. Standard SD cards will not work with the Ring Alarm Pro.
Try a different microSD card.

I can’t set up encryption on my microSD card.

Make sure your Ring Alarm Pro is connected to the internet.
Make sure your microSD card is fully inserted into your Ring Alarm Pro.

The post Troubleshooting your Ring-connected ONVIF-compatible camera first appeared on NVR IPCAMERA SECURITY.

How to factory reset Arlo devices

M.Salih ASLAN — Mon, 12 Sep 2022 07:21:56 +0000

Use the following links to factory reset Arlo Cameras, Doorbells, Chimes, SmartHubs, and Base Stations:

Arlo Pro 3, Pro 4, Ultra, Essential, Essential Spotlight, Essential Spotlight XL, Pro 3 Floodlight and Go 2:

How do I factory reset and re-sync my Arlo camera?

Arlo SmartHubs and Base Stations:

How can I factory reset my Arlo SmartHub or Base Station?

Arlo Essential Indoor:

How do I factory reset my Arlo Essential Indoor Camera?

Arlo Essential Video Doorbells:

How do I reset my Arlo Essential Video Doorbell?

Arlo Chimes:

How do I reset my Arlo Chime or Arlo Chime 2?

Arlo Go:

How do I reset my Arlo Go camera to factory default settings?

Arlo Q and Q Plus:

How to factory reset an Arlo Q or Arlo Q Plus Camera?

Arlo Baby:

How do I reset Arlo Baby to factory default settings?

Arlo Bridge:

How do I perform a factory reset on my Arlo Bridge?

Arlo Audio Doorbell:

How do I reset my Arlo Audio Doorbell?

How do I factory reset and re-sync my Arlo camera?

Factory resetting your Arlo wire-free camera returns it to default settings and removes the camera from your account. This means that you must follow the Arlo Secure app setup process to use your camera after a factory reset.

Factory reset a camera from your Arlo account

To factory reset your camera while it is connected to the cloud:

Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
Tap or click Settings > My Devices and select the camera you want to reset.
Tap or click Remove Device.
Tap or click Yes to confirm that you want to remove the camera from your account.
Return to the Devices page.
Tap Add New Device.
Select your Arlo device.
Select your Arlo model.
Follow the prompts to reconnect your camera to your Wi-Fi network, Base Station, or SmartHub.

Factory reset an Arlo camera with the Sync button

To factory reset your camera if it is offline or does not have battery power:

Unmount your camera and find the Sync button. The location of the Sync button varies for different camera models:

Pro 3, Pro 4, Floodlight, Ultra and Go 2 models:
Release the camera from the camera housing to access the Sync button. Example:

Essential Wire-Free and other models:
Find the Sync button on the camera housing. Examples:

Press and hold the Sync button for about 15 seconds, until the camera LED begins blinking Blue, then release the button.

For Essential Wire-Free: Press and hold the Sync button for about 15 seconds, until the camera LED begins blinking Blue, then release the button. Ensure the camera LED blinks Amber three times. The factory reset may take 15 to 45 seconds to complete.

Note: If you accidentally hold the Sync button too long, return to step 1.

Launch the Arlo Secure app or log in to my.arlo.com.
Tap or click Settings > My Devices and select the camera you just reset.
Tap or click Remove Device.
Tap or click Yes to confirm.
Return to the Devices page and tap or click Add New Device.
Select your Arlo device.
Select your Arlo model.
Follow the prompts to connect the camera to your Wi-Fi network, Base Station, or SmartHub.
If needed, insert the camera back into its camera housing until it clicks back into place.

How can I factory reset my Arlo SmartHub or Base Station?

WARNING:

Performing a factory reset returns your Arlo Base Station or SmartHub to its default settings.
After performing a reset, the Base Station or SmartHub must be removed and re-added to your Arlo account.
All devices paired to the Base Station or SmartHub must also be reset and re-added to your Arlo account.

To perform a factory reset on your Arlo Base Station or SmartHub:

Use a pen or straightened paperclip to press and hold the Reset button on the back of the Base Station or SmartHub for about 10 seconds.
Release the Reset button.
After the reset is complete, the LED on the front of the Base Station flashes amber. When the LED stops flashing amber, your Base Station reboots.
Remove the the Base Station or SmartHub from the account to prevent potential problems:
- Launch the Arlo app or log in to your Arlo account at arlo.com.
- Tap or click Settings > My Devices and select the device that you want to remove.
- Scroll to the bottom of the page and tap or click Remove Device.
- Tap or click Yes to confirm you want to remove the device.
Follow the steps below to re-add and set up your Base Station or SmartHub.

To re-add and set up your Base Station or SmartHub:

Launch the Arlo app or log in to your Arlo account at arlo.com.
On the Devices page, tap Add New Device.
Select Base Station/Hub.
Follow the prompts to reconnect your Base Station or SmartHub to your Arlo account.
Use the Arlo app to add and set up the rest of your Arlo devices.

How do I factory reset my Arlo Essential Indoor Camera?

Factory resetting your Arlo Essential Indoor Camera returns it to default settings. This means that you must follow the Arlo app setup process to use your camera after a factory reset.

You can also factory reset your Arlo wire-free camera in the Arlo app. Tap Device Settings > Remove Device. This requires the camera to be online and to have power.

To factory reset your Arlo Essential Indoor Camera:

Press and hold the sync button on the camera for about 15 seconds.
Ensure that the camera LED rapidly blinks blue after you held down sync button.
After a factory reset, the camera still appears on the Arlo app, but it is disabled.
To re-add your Arlo camera to the Arlo app:
1. Launch the Arlo app or log in to my.arlo.com.
  The Devices page displays.
2. Tap or click the settings icon below the camera feed.
3. Scroll to the bottom of the Device Settings page, and tap or click Remove Device.
4. Close the Device Settings page.
5. Tap or click Add New Device on the Devices page.
6. Select Cameras, and follow the prompts to connect your camera to your WiFi network and set it up.

How do I reset my Arlo Essential Video Doorbell?

Resetting your Arlo Essential Video Doorbell returns it to default settings. Your Arlo Essential Video Doorbell is also removed from your Arlo account when you reset it. This means that you must follow the in-app setup process to use your Arlo Essential Video Doorbell after a reset.

To reset your Arlo Essential Video Doorbell in the Arlo Secure app if the device is online:

Launch the Arlo Secure app.
Tap Settings.
Tap My Devices.
Select your Arlo Essential Video Doorbell.
On the Device Settings screen, scroll down to the bottom and tap Remove Device.

Note: If the Arlo Essential Video Doorbell is offline, perform the following reset process.

To perform a reset on your Arlo Essential Video Doorbell with the reset button on the device:

1. Locate the release pin that came with your Arlo Essential Video Doorbell.
  Alternatively, you can also use a paperclip or a similar object.
2. Press and hold the reset button on the back of the Arlo Essential Video Doorbell for about 15 seconds.
  
  Note: The LED ring around the doorbell button on the front of the device flashes white when it successfully begins the reset process.

After you reset the Arlo Essential Video Doorbell, you must add it to your account again.
1. Launch the Arlo Secure app.
  The Devices screen appears.
2. Tap Add New Device at the bottom of the screen.
3. Tap Doorbells & Chimes.
4. Tap Essential Video Doorbell Wire-Free or Essential Video Doorbell Wired.
5. Follow the in-app instructions.

How do I reset my Arlo Chime or Arlo Chime 2?

Resetting your Arlo Chime or Chime 2 returns it to default settings and disables the device. This means that you must follow the in-app setup process to use your chime after a reset.

Note: Your Arlo Chime or Chime 2 must be plugged in to a wall outlet during the reset process.

To reset your Arlo Chime or Chime 2:

Plug your Arlo Chime or Chime 2 into a wall outlet.
Press and hold the Sync button on the side of your Arlo Chime or Chime 2 for 10 seconds, until the LED starts flashing.
The LED flashes white when the reset process begins. Let go of the sync button when the LED starts flashing.
To re-add your Arlo camera to the Arlo app:
1. Launch the Arlo app or log in to my.arlo.com.
  The Devices page displays.
2. Tap or click the settings icon next to your Arlo Chime or Chime 2.
3. Scroll to the bottom of the Device Settings page, and tap or click Remove Device.
4. Close the Device Settings page.
5. Tap or click Add New Device on the Devices page.
6. Select Doorbells & Chimes > Chimes, and follow the prompts to connect your camera to your WiFi network and set it up.

How do I reset my Arlo Go camera to factory default settings?

If you reset your Arlo Go camera or remove it from your account, you forfeit all prepaid Arlo Mobile service for that monthly billing period. If you are using a different service provider, such as AT&T or Verizon, resetting your camera has no effect on your service provider account.

The easiest way to reset your Arlo Go camera is to remove it from your account.

If your Arlo Go camera is not in network coverage or is not connected to the cloud, you must scan a QR code to reset it.

To continue using your Arlo Go camera after you reset it, you must complete the new system setup process again.

To reset your Arlo Go camera while it is connected to the cloud:

Launch the Arlo app or log in to your Arlo account at my.arlo.com.
Tap or click Settings > My Devices and select the Arlo Go camera that you want to reset.
Tap or click Remove Device.
Tap or click Yes to confirm that you want to remove the Arlo Go camera from your account.
You Arlo Go camera is reset to factory default settings. For more information about setting up your Arlo Go camera again, see How do I set up my Arlo Go camera?.

To reset your Arlo Go camera while it is not connected to the cloud:

Press and release the sync button on the top of the camera

You hear a click.
Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime:

Your Arlo Go camera is reset to factory default settings. For more information about setting up your Arlo Go camera again, see How do I set up my Arlo Go camera?.

How to factory reset an Arlo Q or Arlo Q Plus Camera

WARNING: Factory resetting the Arlo Q or Arlo Q Plus Camera returns it to the default settings. This means that you must follow the setup process in the Arlo Secure app to use the camera after a factory reset.

To perform a factory reset on the Arlo Q or Arlo Q Plus Camera:

Use a pen or straightened paperclip to press and hold the Reset button on the side of the camera for about 10 seconds (until the LED flashes amber).

Release the Reset button.
The LED will turn solid amber for 10 seconds and then flash indicating that the camera is powered on and ready for setup.

Note: A factory reset will not remove the camera from the Arlo Secure app. You must remove Arlo Q from the Device list and reinstall the camera.

How do I reset Arlo Baby to factory default settings?

Resetting the camera to its factory settings erases the camera’s current settings and removes the camera from your Arlo app.

If you want to recalibrate Arlo Baby’s air sensors, resolve a connection issue, or resolve a screen freeze issue, try power cycling the camera first. For more information about power cycling Arlo Baby, visit How do I power cycle my Arlo Baby camera?.

To reset Arlo Baby to its factory settings:

Use a paperclip to press and hold the Reset button for ten seconds.
Release the Reset button.
Arlo Baby returns to its factory settings and restarts.

How do I perform a factory reset on my Arlo Bridge?

If your Arlo Bridge is already set up and you want to perform a factory reset using the Arlo app, follow these steps:
Note: Your Arlo Bridge must be completely set up to reset your bridge using the app.

Delete your Arlo Bridge from your account using the Arlo app.
The factory reset automatically begins.
For more information about removing a device, visit: How do I remove a device from my Arlo account?

In about 90 seconds, the LED changes to blinking amber. This indicates that the factory reset is complete.

If you want to reset your bridge in the middle of the set up process, follow these steps:

Unplug your Arlo Bridge and then plug it back into an outlet.
Wait until the status LED changes to solid purple.
Press and hold the Sync button on the bridge for about 15 seconds until the status LED changes to solid amber and then release the Sync button.
In about 90 seconds, the LED changes to blinking amber. This indicates that the factory reset is complete.

How do I reset my Arlo Audio Doorbell?

To reset your Arlo Audio Doorbell:

Open your Arlo doorbell’s battery cover.

Note: Do not remove the batteries.
Press and hold the Sync button for 10 seconds.

On a successful reset, the LED flashes white in quick succession.

The post How to factory reset Arlo devices first appeared on NVR IPCAMERA SECURITY.

Wyze Cam Outdoor Setup Guide NEW

M.Salih ASLAN — Mon, 08 Aug 2022 19:55:07 +0000

Now that your Wyze Base Station is set up, it’s time to add the Wyze Cam Outdoor. It’s an easy process, as it relies on the Base Station for network communication.

Fully charge your Wyze Cam Outdoor before setting it up the first time. This can take up to 4 hours. Once fully charged the light will switch from flashing red to solid red.

To set up your Wyze Cam Outdoor:

In the Wyze app, tap Home, then tap + plus sign on the top left.
Tap Add Device.
Tap Cameras > Wyze Cam Outdoor > Begin setup.
- If you don’t have a Wyze Base Station on your account, or your Base Station already has 4 paired cameras, you’ll be directed to set up a Base Station here.
On the back of your camera, open the charging cover and flip the power switch to On.
- The status light will be solid yellow.
Lift the camera away from its base, or separate the magnetic base from the body.
In the Wyze app, tap Begin Setup.
- If you have more than one Wyze Base Station, or yours is already full, you’ll be prompted to select the one you’d like to pair the camera with.
Press the SYNC button on the bottom of the Wyze Cam Outdoor.
The camera will say “Pairing is in progress. Please wait.”
- The status light will flash yellow and blue.
The camera will automatically finish pairing with the Wyze Base Station.
- The status light will turn solid blue when complete.
When prompted on the next screen, name your Wyze Cam Outdoor. You’re all set!

Once your Wyze Cam Outdoor is set up successfully, you can mount it. Continue to the Wyze Cam Outdoor Mounting Guide.

Having issues setting up your Wyze Cam Outdoor? Check out our Wyze Cam Outdoor setup troubleshooting guide.

Wyze Base Station Setup Guide

Wyze Base Station is the communication hub for your Wyze Cam Outdoor and it is necessary for it to talk to your network.

New to Wyze? Before starting, download the Wyze app and connect to the WiFi.

To set up your Wyze Base Station:

Connect your mobile device to the same WiFi network your Base Station will be set up to.
In the Wyze app, tap Home, then tap + plus sign on the top left.
Tap Add Device.
Tap Cameras > Wyze Base Station > Next.
Plug one end of the included power supply cable into the Base Station, and the other end into a power outlet.
- The status light will be solid yellow.
Plug one end of the provided Ethernet cable into the Base Station, and the other end into the back of your router.
- The status light will flash blue, then turn solid blue when connected to your network.
Check the box next to “The status light is solid blue” and then tap Next.
- Do you see a “Can’t find Base Station” error screen?
  - Tap Scan with QR code instead, then Scan QR code.
  - Locate the QR code on the bottom of the Base Station.
  - On the next screen, use your mobile device’s camera to scan the code.
  - Tap Go to WiFi selection, then select the network that looks like:
The setup process will complete automatically.*
When prompted on the next screen, name your Base Station.

*Your mobile device and the Base Station must be on the same network to complete setup.

Want to unplug your Base Station from your router?

Once it’s set up, you can use Wyze Base Station on a WiFi connection – no need for a router. To do this:

In the Wyze app, tap on your Wyze Base Station.
Tap on the Settings gear on the top right.
Tap Device Info > Change Connection. You’ll see one of the following screens:
- Select your network.
  1. Follow the onscreen steps to connect to your WiFi network.
  2. Once connected, unplug the Base Station from your router.
  3. The status light will flash blue, then turn solid once complete. You’re all set!
- Connect via WiFi.
  1. Unplug the Base Station from your router.
  2. The status light will flash blue, then turn solid once complete. You’re all set!

Want to change the WiFi that your Base Station is connected to?

In the Wyze app, tap on your Wyze Base Station.
Tap on the Settings gear on the top right.
Tap Device Info > Wi-Fi Network.
Follow on-screen steps to finish the setup.

Wyze Cam Outdoor Mounting Guide

What’s Needed:

1x Wyze Cam Outdoor
1x 24mm “M3” Screw
1x Screw Anchor (only required with drywall installation)

Required Tools

1x Philips-Head Screwdriver and/or Electric Screwdriver

Mount your Wyze Cam Outdoor

Use the drop-downs below for instructions to mount the Wyze Cam Outdoor to the ceiling or a wall.

To mount your Wyze Cam Outdoor to a ceiling:

Position your Wyze Cam Outdoor on the ceiling where you want to mount it.
Drill a 3mm hole in that spot, and insert the included Drywall Anchor.
Screw the base of the Wyze Cam Outdoor into the Drywall Anchor using the hole labeled “Ceiling Mount”.
Attach the top of Wyze Cam Outdoor to the magnetic base.
- Proper orientation: SYNC button facing down.

Section Link: Link

To mount your Wyze Cam Outdoor to a wall:

Position your Wyze Cam Outdoor on the wall where you want to mount it.
Drill a 3mm hole in that spot, and insert the included Drywall Anchor.
Screw the base of the Wyze Cam Outdoor into the Drywall Anchor using the hole labeled “Wall Mount”.
Attach the bottom of Wyze Cam Outdoor to the magnetic base to keep it in the proper orientation.
- Proper orientation: SYNC button facing down.

Section Link: Link

Additional Notes

To get the most out of your Wyze Cam Outdoor, keep these in mind while positioning your camera.

Always mount your Wyze Cam Outdoor right-side pointing up, with the SYNC button pointed down. Person detection may not work as accurately if the sensor is upside down.
Avoid direct sunlight: While Wyze Cam Outdoor is designed to weather the elements, it’s still a camera. This means that having it facing direct sunlight could lead to the image being washed out, and has potential to shorten the life of the camera’s image sensor.
Avoid general traffic: If you’re using the Wyze Cam Outdoor to alert you when there’s activity somewhere, you want to avoid false-positives. While these should be few and far between, angling your Wyze Cam Outdoor to avoid heavy-traffic areas while using any of its recording features will help keep the battery from draining too quickly.
Avoid waving branches: While the PIR sensor should help prevent most false-positives, it’s still possible for the camera to record passive movement (waving branches, clothesline, etc.) as movement.

Updating your Wyze Cam Outdoor Firmware

For the best Wyze Cam Outdoor experience, we recommend you keep your firmware up-to-date.

To update your Wyze Cam Outdoor:

In the Wyze app, tap Home, then your Wyze Cam Outdoor.
Tap the Settings icon on the top right.
Tap Device Info > Firmware Version > Update.

To update your Base Station:

In the Wyze app, tap Home, then your Wyze Base Station.

Tap the Settings icon on the top right, then Device Info > Firmware Version.

Additional Notes:

If the Base Station is rebooted during the Wyze Cam Outdoor firmware update, the update will fail. Make sure that the Base Station is powered on and connected while updating.
Update multiple Wyze devices at once in the Wyze app by going to Account > Firmware Update and tap Update All.

The post Wyze Cam Outdoor Setup Guide NEW first appeared on NVR IPCAMERA SECURITY.

How To v380 Camera Network setting

M.Salih ASLAN — Mon, 04 Jul 2022 11:56:24 +0000

Network configuration

How to configure wireless camera network (Android users)

Preparation before configuration:

1. Power on the camera and set the device to hotspot mode. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration state

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. Select the WiFi that the device needs to configure, and enter the WiFi password -> click [Confirm] 5. Below Android 10: Select the device hotspot, and the mobile phone will automatically start network configuration after connecting to the hotspot
Android 10 and above: Click [Connect AP spot] or enter the mobile phone system [Settings], select [WLAN], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

How to configure wireless camera network (IOS users)

Preparation before configuration:

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. The system automatically obtains the currently connected WiFi, enter the WiFi password -> click [Confirm] 5. Click [Connect AP spot] or enter the mobile phone system [Settings], select [Wi-Fi], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

During the configuration process, the device voice prompts “wifi connected”, but the mobile phone doesn’t prompt “Completed”

· The device has been successfully connected to the Internet, just add the connected device to the APP
1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in device ID or scan the QR code on device as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

What if the device fails to connect to WiFi during network configuration

1. The camera can only connect to 2.4G frequency WiFi, and does not support 5G frequency WiFi and mixed frequency WiFi, and does not support connecting to the guest network set by the router
2. Please do not exceed the device connection range, try to configure the network again after the device is closed to the router
3. The WiFi name cannot contain Chinese characters, and the WiFi name cannot be set to hide
4. Check whether the router restricts device access
5. If the device fails to receive configuration information or fails to be configured for multiple times, it is recommended to use AP hotspot mode configuration

How to connect a V380 camera with a network cable

1. Cameras with a network port can use a network cable connected to the network, please use a standard 8-core network cable to connect the device
2. There is no need to configure the network when the device is connected to the network cable. After the network cable is plugged in, the network port indicator will be on, and the device with a system sound will prompt “WiFi Connecting” -> “WiFi Connected” means the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [WiFi Smart Camera] -> [Add device ID], follow the system prompts to fill in or scan the device ID -> click [Confirm]

Note: The network cable connection has priority. When the network cable is connected, other connection methods will be blocked. If you need to switch to the wireless connection method, please disconnect the network cable first

How to connect 4G camera

1. Please connect the antenna of the device and insert 4G sim card correctly
2. Power on the device, and the device voice prompts “Cellular network connecting” -> “Successful connection” means that the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [4G Smart Camera], scan the code to add or click [Can’t find the QR code on the device?] -> [Please enter device ID] to fill in the device ID

What if 4G camera fails to connect

1. If the device prompts “Dialing timeout, please confirm SIM card status”, it means that the device connection has failed
2. Please make sure that the sim card is available and has remaining data
3. Make sure that the device is connected to the antenna and the 4G sim card is inserted correctly
4. Try to connect the device again where the signal is better

How to connect wifi kit

1. Power on the base station and plug it into the router LAN port
2. Power on the camera that needs to be connected to the WiFi kit, and the camera voice prompts that the connection is complete
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [kit] -> click [Next], scan the QR code of the base station body and add the camera connected under the base station to the device list

How to connect the device under the AP station(connecting without router)

Preparation before configuration:

Connection steps:

1. Open the WiFi list of the mobile phone, connect to the device hotspot (MV+ID), and the “Connected” status under the hotspot means the connection is successful
2. Open the APP, press and hold the drop-down in the blank of the device list to refresh the list
3. The device card appears in the device list, and the device is successfully added
4. Click the play button on the screen, follow the system prompts to set the password, after that, you can do further operations on the device

Note：
1. To connect the device in the AP hotspot mode, the mobile phone must remain connected to the device hotspot. Please ensure that the mobile phone is within the hotspot connection range to avoid disconnecting the device
2. Device hotspot means that the signal from the camera cannot connect to the Internet, and other networked applications cannot be used when the phone is connected to the hotspot. Please pay attention

Why can’t camera connect to 5G frequency WiFi

The difference between 2.4G WiFi and 5G WiFi

1) 2.4G is a wireless technology. Because its frequency band is between 2.400GHz and 2.4835GHz, it is referred to as 2.4G wireless technology
2) 5G WiFi refers to the wireless technology developed based on the IEEE 802.11ac standard. Because the IEEE 802.11ac technology itself works in the 5G Hz frequency band, it is also called 5G WiFi

The difference between 5G WiFi and 5G communication network

· The 5G in 5G WiFi refers to the frequency band of the wireless signal. In the mobile network, the “G” in 4G and 5G refers to the English word “Generation”, and 4G refers to the fourth-generation mobile phone mobile communication standard, 5G is the fifth-generation mobile phone mobile communication standard

Why can’t the device connect to 5G WiFi

· The WiFi module used by the V380 product only supports connection to 2.4G WiFi, and cannot recognize or connect to 5G WiFi. Therefore, 5G WiFi or mixed-band WiFi cannot be used to configure the device network

Networking settings

How to add the online device to your phone

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in or scan the device ID as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

How to set static IP

After connecting the device with the mobile phone V380App, click [Settings]-[Device IP] interface setting
requirements in the lower right corner of the device list screen :
1. IP: set according to the gateway itself
2. Subnet mask: 255.255.255.0
3. Gateway : Normally router IP
4, DNS: Generally router IP

Note: After setting the static IP, the device needs to be powered off and restart once to reconnect to the network.

How to connect the device after changing the router connection or modifying WiFi password

· If you did the following operations
a. Replaced the router
b. Modified WiFi username and password
c. Changed the network configuration information
Please restore the wireless camera to the factory default settings and reconfigure the network

How many devices can be added to the device list

→ Theoretically, there is no upper limit for the number of device lists
→ Only one device screen can be previewed at the same time
→ Long-press the device list under local login to manage devices in batches

What if can not add device to the device list

· If the device can’t be added to the device list, or the system prompts “Device already exists” when adding, and the device can’t be found in the device list, please try to uninstall the software and reinstall it to add the device again

Network connection

How to check the network status of camera

· After the device is added to the device list, you can view the camera network status in the device window
1. Connecting: it means that the APP is acquiring the device status, and the current status of the device will be displayed after the acquisition is successful
2. Internet offline: indicates that the device is not connected to the Internet, and the APP cannot connect to the device in this state
3. Internet online: indicates that the device is connected to the Internet, and the APP can connect to the device remotely in this state
4. LAN online: it means that the device and the mobile phone are in the same local area network. In this state, the camera and the mobile phone are connected point-to-point

APP prompts “Device offline” when it connects to the device

LAN offline, Internet offline

1) Please try to restart the camera to confirm that the camera has been started correctly and connected to WiFi
2) Turn off the router AP isolation function
3) Check whether the mobile phone can be connected to the Internet normally, and the APP has obtained the network permission

LAN online, Internet offline

1) Please try to restart the camera and confirm that the camera is already in station mode
2) Check whether the router is connected to the Internet
3) Check whether the router restricts the device from connecting to the Internet
4) Turn off functions such as router firewall, blacklist, mac address binding, etc.
5) If the above methods fail to solve the problem, please contact the technician

What to do if the image always keeps loading

1. Please try to close the APP and open it again
2. Please try to power off and restart the camera once
3. Please do not exceed the router connection range, try to connect the device close to the router
4. Please log in to the router background to check if there is a restricted device connection

What to do if the image freezes when connecting

· Network fluctuation or insufficient mobile phone memory during connection may cause the screen to freeze
1. Please do not exceed the router connection range, try to connect the device close to the router
2. Please try to switch the screen to SD stream preview

Connect Tutorial

What if WiFi can not be connected to the router？

· Please try to configure the network near the router.
· The V380 wireless camera can only connect 2.4G frequency WiFi signal.
· Do not use Chinese characters for the router name.
· Check whether the router has device connection restrictions.
· Some routers may be difficult to configure, AP hot spot mode is recommended for the configuration

How to connect a V380 camera with a network cable

→ camera with network interface may use a network cable connected to the network
no configuration is needed–plug in the cable,the light indicator turns on, device with loudspeaker will speak “connecting” –”connected”, the camera is connected

Note : The network cable connection has priority. When the network cable is connected, other connection methods will be blocked.

How to connect the camera to the router with WiFi smart link?

[Click on “+” in the upper right corner] -> [Please use Wi-Fi Smart to connect] -> [Enter the WiFi password] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the camera voice prompts “WiFi connected”. The device appears in the device list. Click the device to view the image.

How to switch wireless camera connection mode?

A, switch AP hot spot mode to station mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button of the tail line for about 7s] to restore the device to the factory settings, that is, switch to the station mode.

b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [replace device network] – [switch the device to routing mode and select the route to fill in the password] – [OK].

2, outdoor wireless camera:
(a) Method one: [Long press the reset reset button for about 10s] to restore the device to the factory settings. wait until the tail indicator light which flashed rapidly turns to constant on, Short press the button again,When the tail indicator flashes slowly, the device has been switched to station mode.

(b) Method 2: In the state that the device is connected to the network, in the lower right corner of the V380App device list screen [Settings]-[Change Device Network]-[Switch device to route mode and select route to fill in password]-[OK].

B, switch station mode to AP hot spot mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button on the tail line for about 7s] to restore the device to factory settings. When the device prompts “waiting for WiFi smart link configuration”, press RESET once to reset the button. The device prompts “access point established, That means the camera is in Hot spot mode already.

b) Method Two: In the state of the device connected to the network, in the lower right corner of the V380App device list screen [settings] – [replace device network] – [switch device to AP mode] – [OK].

2, outdoor wireless camera:

(a) Method one: [Long press the reset reset button for about 10s] . Press the RESET button for 10 seconds to reset the device to the factory settings. The tail light indicator which flashed quickly turned to constant on，it means the camera is in hot spot mode.

(b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [Change Device Network] – [Switch Device to AP Mode] – [OK].

How to use the ap hotspot configuration to connect the camera into the route?

1. Android user: Click [+] in the upper right corner -> [Access-Point established] -> [Select device] -> [Select the route to be connected and enter the route password] -> [Click OK] After successful connection,

The camera will show a prompt “WIFI connection completed”, the device list appears on the device -> [Click on the device to view the image]

2. Ios user: enter the phone to set the connection [device hotspot (hot spot at the beginning of the MV)] -> [click the “+” in the upper right corner -> [hotspot is established] -> [select the route to connect and enter the route password] – > [Click OK] .

After the connection is successful, the camera will prompt “WIFI connection completed”.

Networking issues

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Only Anyka and GM support the ONVIF protocol. Other solutions do not support ONVIF protocol can not connect to NVR
2. Anyka 2505 version, GM 3505 firmware does not open RTSP protocol, if you need to connect NVR please contact the technician to provide upgrade package to open RTSP

Device can not be added to the device list

·If the device can not be added to the device list, or the system prompts “The device already exists” when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot mode connection range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain deviation, can be further in a open empty space

Can’t see the image after modifying the routing password or changing the router

After changing the routing name, password, or changing the router, the network information has changed and the wireless camera needs to be reset to the factory and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

During the configuration process, the device voice prompt “wifi connected”, but the mobile phone prompts “device connection timeout”

Method one: According to the voice prompt “wifi connected”
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device will show up in the device list, click [Next] if the App can not find any new devices automatically, the page turns to device manual adding page automatically, input or scan device ID [Add], the system jumps to the device list, the newly added device is displayed in the device list first

Method 2: Add LAN (Only if the camera and the mobile phone are connected to the same network)
→ Return to the [Device List] interface
→ pull down the screen to refresh the device list
→ The system automatically searches for the LAN device and then adds the device to be displayed in the device list first

Can not find Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot mode.

1) the device will be in hot spot mode after the camera speaks”access point established”

2) Outdoor all in one devices will right be in hot spot mode after factory reset, the tail indicator light of outdoor all in one devices without Internet port will be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is not connected with Internet wire,if it is connected with a wire, other ways of connection will be screened.

• Try change phone connection or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the above works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways] 3, after entering the ID and password [OK add], the system jumps to the device List, the newly added device is displayed in the first place in the device list.

Method 2: Local Area Network Addition (Only if the camera and the mobile phone are connected to the same network)
1. Open the Device List screen, Pull down the screen to refresh the device list.
2. The system automatically searches for the LAN device and automatically adds the device display. In the first place of the device list , successful adding, the preview needs to enter the correct access password (as shown below)

3, the device’s first networked device password is empty, need to set a password

The post How To v380 Camera Network setting first appeared on NVR IPCAMERA SECURITY.

Wyze Cam Outdoor review and installation guide

M.Salih ASLAN — Sun, 24 Apr 2022 09:04:07 +0000

A few key features, including Color Night Vision.

Wyze Cam Outdoor v2 includes all the features you love from the previous outdoor cam, with the addition of a Starlight sensor for Color Night Vision, a bigger Field of View of 130º, and an improved PIR lens for fewer false detections.

Wyze Base Station Setup Guide

Wyze Base Station is the communication hub for your Wyze Cam Outdoor and it is necessary for it to talk to your network.

New to Wyze? Before starting, download the Wyze app and connect to the WiFi.

To set up your Wyze Base Station:

Connect your mobile device to the same WiFi network your Base Station will be set up to.
In the Wyze app, tap Home, then tap + plus sign on the top left.
Tap Add Device.
Tap Cameras > Wyze Base Station > Next.
Plug one end of the included power supply cable into the Base Station, and the other end into a power outlet.
- The status light will be solid yellow.
Plug one end of the provided Ethernet cable into the Base Station, and the other end into the back of your router.
- The status light will flash blue, then turn solid blue when connected to your network.
Check the box next to “The status light is solid blue” and then tap Next.
- Do you see a “Can’t find Base Station” error screen?
  - Tap Scan with QR code instead, then Scan QR code.
  - Locate the QR code on the bottom of the Base Station.
  - On the next screen, use your mobile device’s camera to scan the code.
  - Tap Go to WiFi selection, then select the network that looks like:
The setup process will complete automatically.*
When prompted on the next screen, name your Base Station.

*Your mobile device and the Base Station must be on the same network to complete setup.

Want to unplug your Base Station from your router?

Once it’s set up, you can use Wyze Base Station on a WiFi connection – no need for a router. To do this:

In the Wyze app, tap on your Wyze Base Station.
Tap on the Settings gear on the top right.
Tap Device Info > Change Connection. You’ll see one of the following screens:
- Select your network.
  1. Follow the onscreen steps to connect to your WiFi network.
  2. Once connected, unplug the Base Station from your router.
  3. The status light will flash blue, then turn solid once complete. You’re all set!
- Connect via WiFi.
  1. Unplug the Base Station from your router.
  2. The status light will flash blue, then turn solid once complete. You’re all set!

Want to change the WiFi that your Base Station is connected to?

In the Wyze app, tap on your Wyze Base Station.
Tap on the Settings gear on the top right.
Tap Device Info > Wi-Fi Network.
Follow on-screen steps to finish the setup.

Now that your Wyze Base Station is all set up, it’s time to add your Wyze Cam Outdoor. Move on to the next article, Wyze Cam Outdoor Setup Guide.

Having issues setting up the Base Station? Check out our Base Station Setup Troubleshooting.

Wyze Cam Outdoor Setup Guide

Now that your Wyze Base Station is set up, it’s time to add the Wyze Cam Outdoor. It’s an easy process, as it relies on the Base Station for network communication.

Fully charge your Wyze Cam Outdoor before setting it up the first time. This can take up to 4 hours. Once fully charged the light will switch from flashing red to solid red.

To set up your Wyze Cam Outdoor:

In the Wyze app, tap Home, then tap + plus sign on the top left.
Tap Add Device.
Tap Cameras > Wyze Cam Outdoor > Begin setup.
- If you don’t have a Wyze Base Station on your account, or your Base Station already has 4 paired cameras, you’ll be directed to set up a Base Station here.
On the back of your camera, open the charging cover and flip the power switch to On.
- The status light will be solid yellow.
Lift the camera away from its base, or separate the magnetic base from the body.
In the Wyze app, tap Begin Setup.
- If you have more than one Wyze Base Station, or yours is already full, you’ll be prompted to select the one you’d like to pair the camera with.
Press the SYNC button on the bottom of the Wyze Cam Outdoor.
The camera will say “Pairing is in progress. Please wait.”
- The status light will flash yellow and blue.
The camera will automatically finish pairing with the Wyze Base Station.
- The status light will turn solid blue when complete.
When prompted on the next screen, name your Wyze Cam Outdoor. You’re all set!

Once your Wyze Cam Outdoor is set up successfully, you can mount it. Continue to the Wyze Cam Outdoor Mounting Guide.

Having issues setting up your Wyze Cam Outdoor? Check out our Wyze Cam Outdoor setup troubleshooting guide.

Wyze Cam Outdoor Mounting Guide

Mounting the Wyze Cam Outdoor is not required, but it has its perks. When mounted, your camera is more secure, protected from the elements and direct sunlight, and it gives you a better vantage point over large areas.

What’s Needed:

1x Wyze Cam Outdoor
1x 24mm “M3” Screw
1x Screw Anchor (only required with drywall installation)

Required Tools

1x Philips-Head Screwdriver and/or Electric Screwdriver

Mount your Wyze Cam Outdoor

Use the drop-downs below for instructions to mount the Wyze Cam Outdoor to the ceiling or a wall.

To mount your Wyze Cam Outdoor to a ceiling:

Position your Wyze Cam Outdoor on the ceiling where you want to mount it.
Drill a 3mm hole in that spot, and insert the included Drywall Anchor.
Screw the base of the Wyze Cam Outdoor into the Drywall Anchor using the hole labeled “Ceiling Mount”.
Attach the top of Wyze Cam Outdoor to the magnetic base.
- Proper orientation: SYNC button facing down.

Section Link: Link

To mount your Wyze Cam Outdoor to a wall:

Position your Wyze Cam Outdoor on the wall where you want to mount it.
Drill a 3mm hole in that spot, and insert the included Drywall Anchor.
Screw the base of the Wyze Cam Outdoor into the Drywall Anchor using the hole labeled “Wall Mount”.
Attach the bottom of Wyze Cam Outdoor to the magnetic base to keep it in the proper orientation.
- Proper orientation: SYNC button facing down.

Section Link: Link

Additional Notes

To get the most out of your Wyze Cam Outdoor, keep these in mind while positioning your camera.

Always mount your Wyze Cam Outdoor right-side pointing up, with the SYNC button pointed down. Person detection may not work as accurately if the sensor is upside down.
Avoid direct sunlight: While Wyze Cam Outdoor is designed to weather the elements, it’s still a camera. This means that having it facing direct sunlight could lead to the image being washed out, and has potential to shorten the life of the camera’s image sensor.
Avoid general traffic: If you’re using the Wyze Cam Outdoor to alert you when there’s activity somewhere, you want to avoid false-positives. While these should be few and far between, angling your Wyze Cam Outdoor to avoid heavy-traffic areas while using any of its recording features will help keep the battery from draining too quickly.
Avoid waving branches: While the PIR sensor should help prevent most false-positives, it’s still possible for the camera to record passive movement (waving branches, clothesline, etc.) as movement.

About the Wyze Base Station

Unlike other Wyze cameras, your Wyze Cam Outdoor must be connected to a Base Station to work. This article explains why.

More Reliable Range

Without the Wyze Base Station, the camera’s range would be limited to that of the local WiFi. Since the effective range of consumer-grade routers can vary, we wanted to make sure that users had a consistent experience. With a long enough ethernet cable, you can place the Base Station farther out, like in a shed or barn, to give you more flexibility with placement.

Bound to the Wyze Cam Outdoor

With the Wyze Cam Outdoor being outdoors, there’s a greater risk of a grab and run. In case this happens, once you set up your Base Station and camera, they’re officially bound to each other until manually deleted from the primary user’s account. This means that even if the Base Station or camera are stolen, they can’t be added to someone else’s account or used until the original user deletes it from theirs.

Backs up Local Recordings

We’ve included a microSD port in the Base Station itself so that you can backup all local recordings (including time lapses) from your Wyze Cam Outdoor. Even if your camera is stolen, your recordings will be backed up to the Base Station.

Travel Mode

Besides acting as a connection point for the Wyze Cam Outdoor, you can use the Wyze Base Station in Travel Mode to connect to your camera without internet access. This lets you connect up to four (4) Wyze Cam Outdoor cameras to your Base Station at home, then take the camera(s) to a remote location (as long as it’s still plugged into a power source) and view the Live Stream even without Internet.

Network Status and Strength

When you visit the Device Info for the Wyze Cam Outdoor, you’ll see two things that only the Base Station provides: network status and signal strength. These tell you if the Wyze Cam Outdoor is online, and if the signal is strong or weak, which can help when troubleshooting the Wyze Cam Outdoor.

Updating your Wyze Cam Outdoor Firmware

For the best Wyze Cam Outdoor experience, we recommend you keep your firmware up-to-date.

To update your Wyze Cam Outdoor:

In the Wyze app, tap Home, then your Wyze Cam Outdoor.
Tap the Settings icon on the top right.
Tap Device Info > Firmware Version > Update.

To update your Base Station:

In the Wyze app, tap Home, then your Wyze Base Station.

Tap the Settings icon on the top right, then Device Info > Firmware Version.

Additional Notes:

If the Base Station is rebooted during the Wyze Cam Outdoor firmware update, the update will fail. Make sure that the Base Station is powered on and connected while updating.
Update multiple Wyze devices at once in the Wyze app by going to Account > Firmware Updateand tap Update All.

Renaming Your Wyze Cam Outdoor

Once you’ve set up your Wyze Cam Outdoor and its Base Station, you can change either of their names at any time.

To rename your Wyze Cam Outdoor:

In the Wyze app, tap Home, then your Wyze Cam Outdoor.
Tap the Settings icon on the top right.
Tap Name.
Enter the new name, then tap Save.

To rename your Wyze Base Station:

In the Wyze app, tap Home, then your Wyze Base Station.
Tap the Settings icon on the top right.
Tap Name.
Enter the new name, then tap Save.

Note: Shared users cannot change the name on the primary Wyze user’s devices.

Can I set up the Wyze Base Station without a router?

No, you must have a router to set up the Base Station.

Unlike other Wyze devices, the Wyze Base Station requires a wired connection to your router during setup. You will not be able to set up the Base Station without a router.

Once the Base Station is set up, can I just use WiFi?

Yes! Once Wyze Base Station is set up, switch to a WiFi connection in your settings.

In the Wyze app, tap on your Wyze Base Station.
Tap on the Settings gear on the top right.
Tap Device Info > Change Connection. You’ll see one of the following screens:
1. Select your network.
  1. Follow the onscreen steps to connect to your WiFi network.
  2. Once connected, unplug the Base Station from your router.
  3. The status light will flash blue, then turn solid once complete. You’re all set!
2. Connect via WiFi.
  1. Unplug the Base Station from your router.
  2. The status light will flash blue, then turn solid once complete. You’re all set!

I have a WiFi extender. Can I use that?

If your WiFi extender has an Ethernet port, then yes you can use that to connect to the Base Station. As long as you have that Ethernet port, you’ll be able to use the Base Station.

The post Wyze Cam Outdoor review and installation guide first appeared on NVR IPCAMERA SECURITY.