Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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Download the Lorex App

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

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Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

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Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

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Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

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Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

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Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

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Does my Lorex Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

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Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

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How many Lorex Fusion Wi-Fi Cameras and Accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

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How many Fusion Wi-Fi channels are on my Lorex Fusion Recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

After connecting your Fusion system, ensure you adjust your Fusion settings.

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Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI (N845, N846, N847, N864, D863, D881 Series), please watch here.

For a video walk-through of the Fusion setup with the previous local UI (N841, N842, N843, N844, N861, D862, D871 Series), please watch here.

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How do I setup my Lorex Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

For full setup instructions, please click on the article corresponding with your model number.

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Which password should I enter to connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex App when setting up your Fusion Wi-Fi device.

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What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

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Do all Lorex Fusion Wi-Fi cameras record continuously?

No, to conserve battery life, battery-operated video doorbells do not record continuously (24/7).

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How do I set my Lorex Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

Note: Battery-operated video doorbells do not record continuously (24/7). Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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How come I’m receiving duplicate notifications in the Lorex App?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

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After Fusion setup, where is my Lorex Fusion Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

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What features are supported in my Fusion recorder vs. the Lorex App?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex App:

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Can I use my web browser to access my Lorex Fusion Wi-Fi camera?

You can only access your camera on the Lorex App, recorder, or on the Lorex Cloud Client.

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When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex App during setup.

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Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

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My Fusion Wi-Fi camera or accessory is not appearing in the device list.

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My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

• Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.

• Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.  Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

• Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.

• The same password created for your Fusion Wi-Fi camera or accessory in the Lorex App must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex App, and not the Lorex App account password. Those are two separate passwords.

• Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).

• Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

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I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex App again.

To reset your Fusion Wi-Fi camera or accessory:

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I’m receiving duplicate notifications in the Lorex App.

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N910 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder.

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Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. All Fusion compatible Wi-Fi cameras and devices connect to one recorder for continuous 24/7 recording and private local storage. Access everything from the Lorex App for easy control of all devices.

Note: To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

For any connection issues, see the article Lorex Fusion: Troubleshooting.

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Part One — Wired Setup

Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Important: Network setup is required for your system — use the included Ethernet cable to connect your recorder to your router.

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Part Two — Connecting your Lorex Fusion Wi-Fi Camera

Connect your Lorex Fusion Wi-Fi Camera to the app and then from your recorder scan your network to add it.

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Option A — Connecting Your New Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi Cameras and Accessories onto Fusion Wi-Fi channels on the recorder.

To connect your New Lorex Fusion Wi-Fi Camera to the recorder:

Note:

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Option B — Connecting Your Existing Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi cameras and accessories onto Fusion Wi-Fi channels on the recorder.

Note:

To enable remote viewing for the mobile app, you will need to:

To connect your Existing Fusion Wi-Fi camera to the recorder:

1.From the Live View display, click the pair icon  in the center of the Fusion Wi-Fi channel’s screen.

Note: It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N845, N846, N847, N864, D863, D881 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

2.From the Live View display, click the pair icon  from the center of the Fusion Wi-Fi channel.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

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After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

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Turn off duplicate notifications

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder.

To turn off duplicate notifications:

2.Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.

3.Tap on your Fusion Wi-Fi device’s notification icon .

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Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

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Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

• Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.

• Click  beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.

• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.

• To disable all recording of the selected type on the selected day, click .

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

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Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

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To learn more about using your Lorex Fusion system, visit the Fusion page or refer to the Lorex Fusion: Frequently Asked Questions article.

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<p>The post Lorex Fusion Troubleshooting FAQ first appeared on NVR IPCAMERA SECURITY.</p>

Disable audio recording on Dahua Recorder

Description

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

1. Login to Dahua recorder from local system interface.

2. Under Settings, click on Camera.

3. Go to Encode.

4. Select the camera channel.

5. Click on More.

6. Click on the toggle to turn off Audio. Click OK.

7. Click Save.

Dahua NVR Troubleshoot All Series

Read Also : Tuya Camera User Guide Ultimate Manual

Disable audio on Dahua IPC that connected to Dahua NVR

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

Step by Step Instructions

1. Login to Dahua NVR Web GUI using Internet Explorer.

2. Click on Settings > Camera.

3. Click on Camera list (Some recorder will label it as Registration)

4. Find the camera channel you want audio to be disable, click on E Internet Explorer icon.

5. It will take you to the login page of Dahua IP Camera. Login with Camera credential.

6. Go to Settings > Camera > Audio. By default the Audio settings is enabled.

7. Click on the checkmark to uncheck on both main and substream.

8. Click Save.

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No Audio from Live Feed

There are following possibilities:

1. Make sure your audio on the computer or television is enabled and working by playing music or watching a video with audio online. You should see this audio meter change when playing music or video on the computer/television.

2. Once you have confirmed your audio is working on your speaker, and if you still can’t hear from your Live Feed, check your connections. If you are using an external microphone that plugs into the camera, please make sure you are supplying power to since the camera does not. See picture below:

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3. If your connections and power are in order but you still cannot get audio from your live feed, log into your IP Camera or NVR and change the following settings.

4. If you are accessing your audio feed from a computer also make sure you have the speaker symbol enabled to enable audio from the Live Feed.

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There is Audio from Live Feed, No Audio During Playback

There are following possibilities:

1. Make Sure your camera with a microphone is working via live stream, please follow the NoAudio guide for details.

2. After ensuring you are receiving an audio feed, log onto your NVR and make sure your encoding setup is correct (Setup>Image>Encode>) and make sure your are on the right channel where the camera has a working microphone. Now make sure audio is enabled for either or both the Main Stream and Sub Stream (whichever you are recording on)

3. Also make sure your camera is scheduled to record during specified operation.

4. Also make sure your camera is set to record

5. Now playback a recording of a camera that had picked up audio, you can also simulate this by making noise by the microphone and playing that segment back. Also make sure that the Volume button is not on mute and is turned all the way up during playback.

There is no HDMI output.

Video Loss 1 Camera

There are following possibilities:

Video Loss on Multiple Cameras

There are following possibilities:

Camera Feed is Blurry or Distorted

There are following possibilities:

Video is distorted when searching local records.

There are following possibilities:

Explanation:

1. If Video quality setup is too low then reconfigure video quality setup.

2. If Program read error, bit data is too small. There is mosaic in the full screen. Please restart the DVR to solve this problem.

3. If HDD data ribbon error then replace ribbon.

4. If HDD malfunction then replace HDD.

5. If DVR hardware malfunctions then replace hardware.

Remote control does not work.

There are following possibilities:

Explanation:

1. If Remote control address is not correct then find the correct address.

2. If Distance is too far or control angle is too small then shorten the distance or fix control angle.

3. If Remote control battery power is low then replace battery power.

4. If Remote control is damaged or DVR front panel is damaged then replace remote control or DVR front panel.

System does not boot

There are following possibilities:

NVR Randomly Rebooting or Shutting Down

Issue: NVR Randomly Rebooting or Shutting Down

There are following possibilities: Explanation:

1. If Input voltage is not stable or it is too low, then change the power supply and cable.

2. If HDD malfunction or something wrong with the ribbon, then replace the HDD or the ribbon.

3. Button power is not enough, then add more button power.

4. If Front video signal is not stable then check and adjust front video signal.

5. If Working environment is too harsh, too much dust then clean it.

6. If Hardware malfunction then replace hardware.

How to set the date and time

Time display is not correct.

There are following possibilities: Explanation:

Step by Step Instructions

1. Make sure the “Time Zone” is set correctly.

GMT stands for Greenwich Mean Time.

2. Setup DST, if applicable.

3. “Sync PC” if all else fails.

4. Click, “OK” to save your changes.

Burn error /USB back error.

Explanation:

1. If Burner and NVR are in the same data cable, then separate them.

2. If System uses too much CPU resources. Then please stop record first and then begin backup.

3. If Data amount exceeds backup device capacity which may result in burner error. Then please delete data.

4. If Backup device is not compatible, please change backup device.

5. If Backup device is damaged, please change backup device.

<p>The post Dahua NVR Troubleshoot All Series first appeared on NVR IPCAMERA SECURITY.</p>

Wireless CCTV Security Camera System Setup Guide, Wireless Security Camera Systems from Sansco are the perfect hassle-free system designed for quick installation and efficient monitoring. This system comes with FOUR security bullet cameras and a security grade NVR (Network Video Recorder) with a 1TB hard drive. This ability to store recordings locally provides personal safety and no additional monthly fees. The NVR also gives you easy smartphone access to live or recorded footage from wherever you are.

Coupled with wire-free cameras that include professional motion detection, 1080p HD video resolution, infrared night vision, and a weatherproof IP66 rating, this system has you covered day and night, no matter what the elements have in store.

– See more at: https://isansco.com/cctv_system/show/78.html

Connect Your System

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Step 1. [Important] Properly install the Antennas for the cameras Step 2. Power up the cameras using the power supplies (12V 1A)

Step 3. Connect the NVR to your wall socket with its power supply (12V 2A) Step 4. Connect the NVR to your router with an Ethernet cable

Step 5. Connect the NVR to a HD monitor (at least 1920x1080p) with either a HDMI or VGA Step 6. Plug the mouse (included) into the USB port at the rear panel of the NVR.

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Once you complete the steps above, it should be pretty much ready to go. Within seconds, there will be a live video showing up on the screen.

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Username: admin

Password: By default, there is no password for initial login (Please just leave it blank and click login)

Tips: To protect your privacy, you may right click the mouse > Go to System Setup > System Admin > User > Set password to change your password.

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If you plan to install the camera somewhere out of the Wi-Fi range, you may need to connect the camera to your router (with an Ethernet cable) in order to get better video streaming.

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Tips: Use Auto Add (Per 4.2 above) when you are doing a wired connection between the camera and your router. However, if you want the camera to work wirelessly (without connecting to the router), use Match Code to add camera to NVR. See instruction below on Add camera by Matching Code.

Wireless CCTV Security Camera System Setup Guide

Read Mor e: EseeCloud Wireless Security Camera System Installation

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View on Mobile Devices (iOS / Android)

Step 1: Connect the NVR to the Internet

Connect the NVR to your router with an Ethernet cable. In a few minutes, you should be able to see the Cloud ID and

Status (showed as ONLINE) at the bottom right corner of your screen. See below

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H.264 Video

H.264 Video

H.264 Video

H.264 Video

Cloud ID: 662023312 ONLINE

Tips: If the NVR status does not show as “ONLINE”, please go to System Setup > Network Setup > Check the box for DHCP or manually assign an IP address to the NVR. If this does not fix the status issue, please contact your Internet Service Provider (ISP) or your network administrator. (For example: port number 80 should be opened on the router.)

Step 2: Download the App (You can use IP Pro, or EseeCloud3)

Search IP Pro in Apple Store or Google Play. Or Scan the QR Code below to download the application.

IP Pro  Apple Store  Google Play

Step 3: Run the App

Download and run the app. On the login screen, tap Register, enter your Username, Password, and Email Address to create a new account.

Tips: You will receive an email to verify your email address, in that email, click the link to verify the email address. By doing this, you will be able to reset your password in case you forget it.

Once you complete the registration, login the App, press “+” at top right corner > Add device > Add Recorder:

Enter your device information below:

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Cloud ID: The Cloud ID can be found at right bottom corner of the screen, you can manually enter this ID. Or you can scan the Cloud ID here: right click the mouse > go to System Setup > Network Setup > Show QR code. See below:

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Cloud ID: 662023312 ONLINE

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Username: admin

Password: Default: No password required, just leave it blank)

Tap SAVE. Tap on any channel to go to live view screen, see below:

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View on PC using Software Client

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Step 1: Download EseeCloud.exe from CD and install it to your computer.

(If your CD is broken, contact us for the link to download EseeCloud.exe)

Double click EseeCloud on your PC to run the software client, on the User Login, enter username, password and click login. You may want to check the box to the left hand side of Remember password so you don’t need to enter password each time you login.

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Tip: Default username is admin, no password required for initial login, just leave it blank.

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Step 2.1: Add Device by Cloud ID

Go to Device Management > Add Device > Cloud ID.

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Cloud ID: Please refer to the instruction above on how to find the cloud ID.

Username: Default: admin

Password: Default: No password required, just leave it blank

Type: Choose NVR

Number of Channels: If your NVR is a 4-Channel one, enter 4.

Step 2.2: Add Device within LAN

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Step 3: Image Preview

After you add the device successfully, click Live View > Device List, right click on the Device Name > Connect Videos, see below:

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View on Your Web Broswer: Internet Explorer

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If your PC is located in the same LAN as the NVR (normally means they are connected to the same router).

Step1: Find the IP address and Web port of your NVR (IP address can be found in System Setup > Network Setup), see below:

Step 2: Enter the NVR’s IP address into your IE browser like this: http://your-ip-address, for example: http://192.1.0.102 (If the default port number 80 has been changed e.g. to 100, you will also need to add the new port number at the end of the IP address, for example: http://192.168.1.100:100).

User Name: admin

Password: By default no password required, just leave it blank

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If your PC is NOT within the same LAN as the NVR (For example, you want to remotely access your home cameras while you are in your office):

⑴ Open your Internet Explorer (IE) and go to www.e-seenet.com

⑵ Enter Cloud ID, Username and Password to login.

Cloud ID: The Cloud ID can be found at right bottom corner of your monitor.

User Name: By default, admin

Password: By default no password required, just leave it blank

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Step 3: If this is the first time that you use IE to view your cameras, you may be asked to download and install some add-ons (i.e. WebClient.exe) in order to gain full access, please go on and follow the on-screen instruction to install the add-on. Once it is installed, close your IE and re-open it to enter the NVR’s IP address. Meanwhile, on your IE, please go to:

⑴ Tools > Internet Options > Security > Internet > Custom Level.

⑵ Scroll down the mouse until you see ActiveX controls and plug-ins. If you have Internet Explorer 9 or 11, disable

Allow ActiveX Filtering.

⑶ Choose Prompt for the following: Download signed ActiveX controls

Download unsigned ActiveX controls

Initialize and script ActiveX controls not marked as safe for scripting

Step4: Click OK to exit the Security Settings after you complete the settings.

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Add Cameras by Matching Code

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2.Add extra camera by Matching Code

2.1Power on the new camera connect it to the NVR through Network cable.

2.2Right-click your mouse on the NVR menu, go to Video Manage. (See the screenshot to the right)

2.3Click Refresh > Find the camera’s IP > Click Match Code. The NVR will start to match code with the camera. After it matches code successfully, the “status” will show as “Connect success”, which means the camera has been added to the NVR successfully. See below:

To do Match Code, you will need to delete the failed channel first, Right click > Video Manage > Added device, choose the failed channel, then click Delete to the right hand side. Then follow step 2.3 as stated above.

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Tips: All cameras provided in the box are already pre-paired with the NVR, so normally you don’t need to do Match Code for the cameras supplied.

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Video Recording

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Your system may not include an internal Hard Drive. (This depends on which model you bought, we sell systems with or without hard drive). If your system does not include a hard drive, please install one of your own, the system works with most 3.5 inch SATA Hard Drive.

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⑴ Power off the NVR system and unplug all cables, NVR cover is secured with screws. Remove the screws and slide the cover off.

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⑵ Find the two SATA Connections (power and data) on the NVR main board, plug the two cable connections into the hard drive (They only go one way), place the HDD over the screw slots of your NVR and slide the HDD into place, then install the hard drive with the screws.

Tips: Once the hard drive is installed go to the NVR setting and find HDD Setup: Right click the mouse > Go to System setup > General setup > HDD Setup > Format, then click on Format. The hard drive should format then after a restart be ready to use.

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Right click the mouse > Go to System Setup > Record Setup > Choose the Channel > Click Time > Set up the time frame on the grid > Click Copy to > All > OK > OK.

Tips: When you are setting up the time frame for recording, you can left click and drag your mouse, or you can left click the little box on the grid, the color of the little box will change, which means it has been selected. Each day of the week is corresponding to 3 lines, the first line for Time (regular recording), the second line for Motion (motion recording), and the third line for Alarm (alarm recording). You should click Time, Motion, or Alarm above the grid first before you configure the timing below.

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Video Playback

Right click the mouse > Video playback. You can set the search criteria: Date, Time, Channel, Record Mode (Manual/Motion/Time/Alarm), and click Search. Left click or drag your mouse on the time bar (at the bottom) to start the playback. Under Search, you can see all episodes of the recording, navigate to your desired page and episode, and click File Playback to play.

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Motion Detection Recording

Step1: Right click the mouse, go to System Setup > Record Setup > Choose the Channel > Click Motion > Set up the time frame on the grid > Click Copy to > All > OK > OK. You may click Reset to erase all the selection on the grid, and configure again.  If you schedule the recording the way below (green line from Sun to Sat, 00:00-24:00), it means your NVR will only record when movement is detected within this time frame (Sunday-Saturday, 24/7).

Step2: Go to Channel Setup > Video detection > Choose the Channel, then from the drop-down menu of Detection, choose Motion > Set up the Sensitivity > Check the boxes below for Alarm, Buzzer, Email Notice or App Alarm per your needs > Click Copy to > Choose All > Click OK to save the setting.

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Tips: The area being monitored for motion can be edited under Area Edit. Click Area Edit, by default, the whole screen was selected and being monitored, if you want to mask specific area, left click and drag your mouse, or simply left click your mouse on specific boxes of the grid to unselect them. You can also right click your mouse to unselect the whole screen, or select the whole screen over again, right click your mouse and choose Return to exit.

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How to Do Video Backup via USB Device

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Step 1 Find a USB memory stick. Since there is only one USB port on the NVR, please find the USB adapter provided in the package, connect it to the USB port of your NVR, it will then allow you to connect multiple USB devices (mouse and the memory stick) into the same USB port.

Step 2 Right click the mouse > Choose Video backup > Choose the Channel, Record mode, Search time > Click

Search > Select the video you want to backup > Click Backup.

Tips: The maximum backup capacity is 32GB. Recordings will be backed up at hourly intervals.

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Frequently Asked Question

Question: I have connected the system, but nothing is showing on my monitor?

Answer:

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Question: The system worked for a while then some channels started to lose signals, why?

Answer:

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Question: Does the NVR record sound?

Answer: This NVR does not record audio, it records video only.

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Question: The night vision of my camera is terrible?

Answer:

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Question: My camera is getting misty inside, is there a known fix?

Answer: Condensation occurs in a humid environment as a result of the difference of the temperatures of the air and the object on which it occurs. In most cases it will clear up itself. The mist is more or less a rapid drop in temperature – one solution might be the use of a see-through rain cover, or a large enough zip-lock bag with appropriate cuts, applied before taking the camera out of doors to minimize the humidity trapped in it.

Otherwise, the same humidity will still condense within the rain cover itself instead of in the camera just like when one uses a rain cover in cold weather with a warm camera. Another, not as practical, but effective solution might be to regulate the temperature around the camera, but isolating it from humidity is the more guaranteed solution, even if it is only applicable in very few situations. If the issue remains, you may send it back for replacement, please contact us via email.

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Question: My NVR is not recording, why?

Answer: We sell NVR with / without hard drive, so make sure your NVR comes with a preinstalled hard drive. If your NVR does not include a hard drive, you can source one on your own, or you can purchase one from us. If you have a spare hard drive and you can install on your own, make sure it is a 3.5 inch internal hard drive with SATA connector.

If your NVR comes with a hard drive but it is not recording, please verify the hard drive info, if it is not showing hard drive info, open the NVR case and verify the cable connection. If it shows up error under the hard drive info, Right click the mouse > Go to System setup > General setup > HDD Setup > Format, then click on Format.

Note that because the hard drive records continuously (24/7), it may become corrupted after some time, we warrant the hard drive up to 12 month following the purchase date, if your hard drive is not recording anymore, you may still contact us via email.

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Question: The NVR kept shutting down or rebooting.

Answer:

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Question: I forget my login password and I am locked out?

Answer: You can use the following method to reset your system manually.

On the log-in screen, if you enter the wrong password, it should give you the above error message. Don’t click the OK button yet, instead, hover your mouse there, left click, right click, left click, right click, repeat this operation a few more times, until you see the following screen, which indicates you can reset your system now, click Yes to proceed.

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Question: How to set up email notification (for example, Gmail)?

Answer:

Step 1. Right Click > System setup > Network setup > Check the NVR status and make sure it is online, see below:

Step 2. Right Click > System setup > Channel Setup > Video detection, make sure E-Mail Notice is checked. See below

Step 3. Log into your Gmail account, and go to this link to turn on Access for lower secure apps (Allow less secure apps: ON).  Link: https://myaccount.google.com/security?pli=1#connectedapps.

Step 4. Go to System setup > Network setup > E-Mail, enter the following info: SMTP server: smtp.gmail.com

Port: 587

Username/Password: Your Gmail account/Password Encryption Type: SSL (or TLS).

Sender: Your Gmail.

Sendee 1/2: Receiver email address.

Step 5. Click Test.

Question: My NVR shows Offline all the time, how to get it to show Online?

Answer: 1. Login to your router setup portal (i.e 192.168.x.x) and find the DHCP option, make sure it’s enabled.

<p>The post Wireless CCTV Security Camera System Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Part 1: How do I install a Hard Drive in a Hikvision NVR?

Any setup with an NVR will need a hard drive to function as it is what all your footage is saved to. The WD Purple Drive is our go-to recommendation for the vast majority of IP setups as it designed with the high workload requirements of 24/7 surveillance solutions in mind. Please see the guide on picking the right HDD to better understand your storage needs and why we don’t recommend using HDD’s that aren’t optimised for use in a CCTV system.

Please see the five simple steps below for getting your hard drive installed into your NVR:
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Step 1:
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Firstly, you’ll need to locate and remove the screws that secure the NVR’s casing to the base so that you can access the inside of it. Typically, you’ll find two of these screws on the back of the unit and, depending on the NVR model, more on the sides – Do not lose these screws!​

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Step 2:
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Once inside, your NVR will look something like this. The parts in here you’ll need to identify are the:​

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Now look at your HDD – fewer things to identify here:​

Step 3:
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Get your hard drive and NVR connected – You can screw the drive into its bay in NVR first if you wish, but it’s normally easier to wire everything up first. Plug one end of the SATA interface cable into the HDD and the other into the corresponding port on the motherboard, then do the same with the SATA power cable. If the power cable has come already connected to the motherboard, then just plug the other end into the HDD’s SATA power port.​

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Step 4:
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You now just need to screw the HDD into the bottom of the NVR via the screw holes located in the HDD and corresponding holes in the HDD bay (insert the screws from underneath the NVR into the HDD inside – it can be a bit fiddly).​

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Step 5:
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Finally, screw the NVR’s casing back onto the base. Your HDD is now installed and ready to be formatted during the initial NVR setup, which is explained in Part 2.​

How do I set up my Hikvision IP CCTV System

Read More : Hikvision How To Tutorials Chapter 1

Part 2: How do I complete the basic setup of my Hikvision NVR?

You now need to configure the NVR so that it’s ready to connect to your network. Don’t worry – this is simpler than it sounds. This initial setup is simplest when done on the local GUI, using a directly connected monitor. The following steps walk you through this initial setup process:

Note – Avoid plugging anything into the back of the NVR until instructed to do so in this tutorial.

Firstly, you’ll need to look at the back of your NVR and make sure you can identify the following parts that are needed for this stage:
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[1] – PoE (Power over Ethernet) ports (Most Hikvision NVRs have PoE ports which will power any camera via the network cable. Those that do not will require you to connect the camera across remotely, using a separate PoE injector or switch for power.)
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[2] – VGA display port
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[3] – HDMI display port
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[4] – USB port(s) (and mouse – one should come included with the NVR)
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[5] – LAN port (and ethernet cable – Cat5e or Cat6 is fine)
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[6] – Kettle power socket (the power lead is included with the NVR)​

Now, follow these steps. It is easier if you leave your cameras disconnected until prompted later in this guide:

Step 1:
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Plug the kettle plug into the power inlet to connect the NVR to a power supply.​

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Step 2:
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Connect your NVR to a display (this can be any monitor or television) by connecting either an HDMI or VGA cable from the monitor to the corresponding port in the back of the NVR.​

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Step 3:
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Plug your USB mouse into one of the NVR’s USB ports.​

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Step 4:
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Use an ethernet cable to connect your NVR to your local network – Plug one end of the cable into the RJ45 ports into a network access point (such as an ethernet port on your router), and the other into the LAN port in the back of your NVR.​

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Step 5:
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Turn the NVR on and let it boot up. Ignore the beeping noise, it’s completely normal and just the NVR telling you that it isn’t properly configured yet.​

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You may get a prompt to adjust the NVR’s resolution to match the connected display, click “yes” to view everything in the best resolution supported by your display.​

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Step 6:

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Set your language when prompted.​

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Step 7:
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Set a password for the NVR , as well as a “Channel Default Password”, which will be passed onto any inactive device that is directly connected to the NVR’s PoE ports. We recommend keeping these passwords the same for simplicity’s sake. It’s key that you set a password that the NVR defines as strong and that you remember this password, as resetting the passwords on Hikvision devices can be a hassle that you want to avoid, if possible.​

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Note – If you have lost your password then please see our guide on How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool​

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Step 8:
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Now set a valid “reserved email” address for the NVR, which Hikvision will use for verification if you need to reset your password.​

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Step 9:
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Next, set an unlock pattern of your choice by using your mouse to draw any shape you like – you will be asked to do this twice to confirm the pattern. This will be used to quickly login to your NVR in the local GUI.​

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Step 10:
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Now, set your time zone, your preferred date format, and date/time.​

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Step 11:

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On the Network Setup page:​

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Leave the “NIC Type” as it is.​

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Either leave the “Enable Obtain DNS Server” box ticked, or untick it and use one these recommended public DNS servers.​

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It is best to leave the “Enable DHCP” box unticked here. Instead, set the “IPv4 Address” of the NVR to an unused IP address on your network, which is within your gateway’s range. Your Gateway will typically be the IP address of your router. E.g. if your router’s IP address is “192.168.1.1”, you’ll want to give the NVR an IP address within the range of “192.168.1.x”, where “x” is any unused address between “2” and “254”.​

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Note – DHCP can be left on during this stage of the setup to automatically assign your NVR an open IP address if you like, just be sure to turn it off again once your system up and running. To disable it again once set up, just go to: ​

System/Configuration→ Network → TCP/IP → DHCP Off → Apply​

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Input the Subnet Mask of your network (typically it’s “255.255.255.0”) and “IPv4 Default Gateway”. If you’re unsure of these, see the below articles which explain how to check what they are and if a particular IP address is available:​

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How-to: How do I find my router and PC’s IP address using a Windows PC?​

How-to: How do I find my router and Mac’s IP address using a Mac?​

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The “Internal NIC IPv4 Address” can be left as it is, this just refers to the NVR’s own LAN address (so Plug and Play cameras will use IP addresses on this range).​

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Step 12:
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You can now stop the annoying bleeping! Select your hard drive(s) from the list and click “Init” to format it, and then “Next” when the formatting has completed.​

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Note – This will completely wipe the drive, so please make sure that any that are being reused to not have data that you might need on them. ​

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Step 13:

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The next page is for the Camera Setup. As mentioned earlier, we recommend connecting any cameras after the NVR setup process has completed, so you can skip this page.​

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Note – Please see part 4 for the instructions for adding cameras to your NVR after the initial setup. ​

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Step 14:
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You will now be taken to the platform access page. Again, skip through and leave this for now.​

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Note – Please see part 12 for adding the NVR to the Hik-Connect app, which revisits this page. ​

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Step 15:
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Finally, you’ll be taken to the Change Password page and given the option to set a new admin password. Ignore this, unless you actually want to change your password. Remember, your admin password is different from your activation password, which you’ll need to use when activating individual cameras on your network.​

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Click “Exit” and “Yes” on the “Exit Wizard” popup.​

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That’s the initial setup of your NVR complete. You should now be taken to the NVR’s live view page (you won’t see your cameras until these are connected in Part 4), with your main navigation menu at the top of the screen.​

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Check out the other pages for more!

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<p>The post How do I set up my Hikvision IP CCTV System first appeared on NVR IPCAMERA SECURITY.</p>

Access from smartphone

(1)Download APP

Search and download “Eseecloud” app from App store or Google play on your phone.

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(2) Register

 If you install and open “Eseecloud” app at the first time, an account need to be registered initially.

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(3) Add device

Method 1: Add the device via QR code.

EseeCloud Devices Advanced User Guide

Read Next : EseeCloud Wireless Security Camera System Installation.

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Method 2: Add by cloud ID.

     Cloud ID: Enter NVR’s System Setup – Network Setup to input Cloud ID or Scan QR Code)

     Device name: Choose a name for your system of your choice.

     User Name: Enter the NVR’s User Name (default: admin)

     Password: Enter the NVR’s Password (default: NO password)

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Method 3: Add by LAN scan.

Please make sure you are connected to the same wifi.

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Access from remote PC

1. Access from remote PC (Log in with Cloud ID)

Operation Steps: ( We suggest you to use microsoft IE, otherwise some services will be invalid. )

1. Open your browser

2. Enter http://www.e-seenet.com

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Cloud ID: (Enter NVR’s System Setup-Network Setup to input ID or Scan QR Code)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

3. Enter the correct device ID, user name and password.

4. Click login to enter live view interface.

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Note: To successfully remote access your system, the device ID should be ONLINE.

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2. Access from PC Client (CMS)

1. Please download CMS from the below link:

http://www.tontonsecurity.com/download/page_show_67.html

2. Login user: admin, password: (default: NO password, please keep it blank)

3. Please enter “Add” to add device, you can add it “By IP/DDNS” or By Cloud ID”

4. By IP/DDNS:

IP/DDNS: (Enter NVR’s System Setup-Network Setup to find IP)

Port: (default: 80)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

Device name: Choose a name for your system of your choice.

Type: choose “NVR”.

Number of Channels: please input the correct number of the channels.

Click “Finish” and go back to “Preview”, click the device name to view live video.

5. By Cloud ID:

Cloud ID: (Enter NVR’s System Setup-Network Setup to find IP)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

Device name: Choose a name for your system of your choice.

Type: choose “NVR”.

Number of Channels: please input the correct number of the channels.

Click “Finish” and go back to “Preview”, click the device name to view live video.

Add the IP camera to the NVR by matching code

1.  When you use Match Code
1.1 Add new add-on cameras to your system
1.2 Re-pair camera to NVR when they lose connection. You need to delete the
Network Unreachable channel at first, then re-pair the camera to an unoccupied
channel. (unoccupied channel always shows No Video Source under Status.)

Tips: The IP cameras in pre-packed kits have already been paired to the NVR. So the
cameras will automatically connect to the NVR once they are plugged in power.

2.  Add camera by matching code.
2.1  Power on the camera which has no video, and connect this camera to the NVR
via Network cable.

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2.2  Right click mouse on the main interface, select “Video Manage“

2.3  Click “Refresh“, find the camera’s IP. Click “Match Code“, then click “Yes“, the
NVR will start to match code to the camera.

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2.4  After matching code successfully, the “status” will show “Connect success“.

Then you will see the camera is added to the NVR and display video on the screen.

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What is the WiFi distance of the wireless kits?

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Between each camera to the NVR:

In open space we tested 350m (1150ft) working distance;

With normal obstacles like 1-2 walls, we tested 35m (115ft) working distance.

For distance we only have theoretical values.

No certain distance can be guaranteed due to different environments applied in.

It varies depending on obstacles and signal interference.

on the contrast, if there are many blocks and signal interference between, the distance could be closer. 

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What if your NVR system keeps beeping?

1. Please right click your NVR mouse, then click System Setup – General Setup – Error setup, make sure that “Enable” and “Buzzer” are unchecked.

2. Please right click your NVR mouse, then click System setup – Channel setup –  Video detection, make sure that “Buzzer” is unchecked for all channels.

3. If you have checked above 2, and none of the buzzer are checked.

    Follow below to stop the beeping:

    a. Right click your NVR mouse, then click System setup – System Admin –  Factory setting, uncheck WiFi Reset, then click Apply to reset NVR settings.

    b. If you cannot view the cameras on the NVR after resetting, please right click your NVR mouse, then click Exit system, choose shutdown. Follow on-screen message to unplug NVR from power and then re-plug it back to NVR. Wait for NVR to initialize.

Then the cameras shall come back.

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How to upgrade the NVR system

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1. Please download the update file to your computer and unzip it, then plug the USB flash drive,and move the unzipped update file to the root directory of the USB flash drive. 

Note: 

1)Please move the update file to the root directory of the USB flash drive, do not move the subdirectory.

2)Do not change the file name.

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2. Connect USB-disk/mouse and USB hub with NVR shown as flowing.

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3. Enter the NVR’s menu (System setup\System Admin\System upgrade),
Click “Start” to begin upgrading.
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Note: Please keep power supply well during the upgrade.

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4. Once the upgrade is done, NVR will restart system automatically.

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How to view playback on NVR system

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1. Right click the mouse , choose video playback

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2. In the menu bar on the right, choose record type/channel/data to search what
you want to and click playback.

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3. Click Backup and the video will be saved in USB storage

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How to Add C8601 Cameras to Tonton NVR System

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Document

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or

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Video

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How to connect and set up the Wireless Network Camera System?

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1. Connect the DC 12V/2A power adapter to the Power port of the NVR.

When Power indicator light is on, NVR starts to work.

2. Use VGA / HDMI cable to connect your NVR and Monitor / TV, then preview interface can be seen.

3. Plug the network cable and mouse to the ports of NVR rear panel.

4. Connect the DC 12V/1A power adapter to the IP camera (IPC).

Each camera has one 6ft length power adapter.

5. After finish connecting, the NVR will search the IPC automatically and start to initialize the connection.

When completed connection, the images will display.

6. Login this system:

Username :  admin

Password:  (there is no password, please keep it blank)

(Note: if you want to change the password, you can go to NVR’s System Setup – System Admin -User management – Set password to change it.)

7. Then you can follow up the below steps to set up on your phone:

If you want to view the cameras remotely, the NVR should be connected WAN network, Please ensure DHCP in your Router is open.

If you don’t know how to enable the Router’s DHCP, please input the IP Address of your  

Router to IE browser, then you will find the network information, you can enable the “DHCP”.

After that, please go to NVR’s System Setup – Network Setup to enable “DHCP”

Then the system will obtain the IP Address, DNS from your Router automatically.

Or you can go back main menu to select “Fast Network”, Then the system will connect the WAN network automatically.

8.   Access from smartphone

(1). Please download “Eseecloud” app from App store or Google play on your phone.

    (2). If install and open “Eseecloud” app at the first time, an account need to be registered initially.

(3) Add the device.

Method 1: Add the device via QR code.

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Method 2: Add by cloud ID.

Cloud ID: Enter NVR’s System Setup – Network Setup to input Cloud ID or Scan QR Code)

Device name: Choose a name for your system of your choice.

User Name: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

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Method 3: Add by LAN scan.

Please make sure you are connected to the same wifi.

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9. Access from remote PC (Log in with Cloud ID)

    PC : our item only support IE browser, please input “www.e-seenet.com” to IE Browser to view your cameras.

       Cloud ID: (Enter NVR’s System Setup – Network Setup to input ID or Scan QR Code)

       Username: Enter the NVR’s User Name (default: admin)

       Password: Enter the NVR’s Password (default: NO password)

(Input the correct Cloud ID, user name and password, click login to enter live view interface.)

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NVR video backup.

1.Right click mouse > select Video backup.

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2. Enter into the interface of Video backup.

   Select Channel, Record mode and Search time.

   Click “Search”. After that, the chosen video will display in the list.

3. Select the section which you want to backup.

   Then, click the bottom “Backup”.

4. Next, there will pop up a dialog box asking are you sure to backup this record.

   Click “Yes” if you are sure.

   Before start to backup, system will inform you to insert U disk within one minute. 

   If you want to cancel the operation of backup, you can click “Cancel” to withdraw.

   NOTE: The NVR only one USB port, so you have to unplug the mouse

and plug the U disk within one minute.

5. After you insert U disk, what you should do is just wait a moment.

6. Backup is completed when system inform you “Backup record succeed“.

   And you can unplug your USB disk at that time.

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How to setup audio function?

1. System connection

(1) The monitor must have HDMI input port.

  (2) Connect the HDMI port on both sides with the included HDMI cable.

2. NVR setup

  (1) Choose the option “Private” on this interface during NVR’s restarting. It allows you select audio or not.

(2) Check whether the encode mode is “AV stream” or not.

(3) On the live window, click mouse to select any channel to pop-up the hidden volume icon like a speaker, click it repeatedly to hear or mute the sound from camera.

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How to use a new Gmail mailbox account to set NVR mail alarms?

How to use a new Gmail mailbox account to set NVR mail alarms?

1.Register a new Gmail mail account, and log in.

2.Get into your mailbox>click the “” in top right of page>get into “My Account“.

3.     Click “Sign-in&security” and enter the interface,Turn on “Allow less secure APP on“.

4.  After that, you will receive an email from Google, which means “less secure sign in” has been turned on.

5. Get into NVR system. Right click mouse>select System setup>Network setup>Network Status.

   Check if your NVR’s network connected successfully.

   Before operate what mentioned above:

    Make sure Cloud(P2P) display “ONLINE“.

   Make sure the Network Status display “Healthy Network“.

6.Then, click the “E-Mail”. 

Input your Gmail SMTP Server (smtp.gmail.com) in ” SMTP Server” Input your Gmail account in “Username” and “Sender”.

Change the “Encryption Type” to “TLS”.

Input your Gmail password in “Password”

Input your two inbox address in “Sendee 1\2” 

After that, click “Apply”>click “Test”.

7.        When the system remind you “Test successful”, which means NVR’s mail alarm is set successfully.

8. PIR video detection setting as below picture:

    (1). Click “Channel setup” and “Video detection”

    (2). Choose Motion Detection, disable it

(3). Choose PIR Input Armed Detection, Enable E-mail Notice

9. After finished setting, When alarm is triggered, you will receive email from NVR.

PIR alarm setting

Only PIR detection recording setup

1.      Disable motion detection function, click ok to save

2.      Choose Detection Model with PIR Input Armed.

Please noted: If you want to set Buzzer, Email notice or App alarm, you can enable them, in this way, you will get notification on email or App.

3.      Press “Reset” to clear default setting

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4.      Click the icon “Alarm”

5.      Press and drag the left button of the mouse to select needed schedule.

6.      Click ok to save

7.      Cancel the manual recording mode

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8.      Once the PIR detection is trigged, the live window will display an icon like below, it means PIR recording is running

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How to Reset NVR’s Password

Reset NVR’s Password

1. The interface when you log in. 

 2. Click “OK”. If you input incorrect password,

     monitor will display “Username/Password Is Incorrect!”.

 3. Continuously and successively click left button and right button in blank space of prompt box for six times.After that, monitor will display “Restore default user”.

4. Click “Yes”, and you will access to the interface where you can reset NVR’s password.

Tips:   1. The username must be “admin”, or else the password won’t be retrieved.

           2. If you want to make new password, please leave it blank in column of “Old password”.

           3. Delete the old password after reset the new one.

           4. If you have set a new password for NVR, remember that NVR password cannot exceed 10 characters, or the NVR will not save it correctly.

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 reset NVR’s password             click to download video

How to install iSmkit PC client 

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How to install iSmkit PC client                  Click here to download

Gmail Mail Configuration Guide

(DE) Gmail Mail-Konfiguration Anleitung 

click here to download

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(FR) Guide de configuration de Gmail Mail 

click here to download

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(CN) Gmail邮件配置指南操作步骤20230922

click here to download

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(EN) Gmail Mail Configuration Guide 

click here to download

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Email SMTP and POP3 settings

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click here to download

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Solve the problem of the white light always on(Applicable to 3.6.60 and above Version)

Precautions:

1. Please check your IPC version first, only 3.6.60 and above version can be solved the problem through upgrade.

2. The camera must be able to produce the image, if the camera can’t be viewed or resetted, it can’t be upgraded.

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Check IPC Version:

Go to “System Admin” – “IPC Maintenance” to check the version of the problem camera. Please note: Don’t upggrade the version 3.6.16 and below version with these upgard file.

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Download the upggrade file:

For 3.6.60 Version: Download Link

For: 3.6.60 Above Version: Download Link

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Upgrade Method

1. Upgrade the IPC via NVR system

（1）Please download the update file to your computer and unzip it, then copy the update file(IPCAKV3C_xxxxx.rom) to a USB flash drive. Please note: Don’t change the file name

（2）Plug the USB flash drive to the NVR’s USB interface

Enter the NVR’s menu (System Setup-> Channel Setup-> IPC Upgrade)

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（4）Click the “Channel” and select the upgarde channel of the IPC.

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（5）Click “Start” and “Yes”, the IPC will be upgrading. Please note: During the upgrade, please don’t power off the NVR and the camera.

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（6）If the camera upgraded successfully, the Status will show “Success!”.

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2. Upgrade the IPC via TF card.

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（1）Unzip the upgrade file, then copy the “help.rom” file to the TF card. Please don’t change the file name and move it to the root directory, do not move the subdirectory.

（2）Power off the camera, then insert the TF card to the TF card slot. Then power on the camera.

（3）Waiting for about 1 minutes, the camera will start up. Then press 3 times continuously of the reset button for the camera(In order to prevent operation errors, you can press several times, which will not affect the upgrade).

（4）About 2 seconds later, the camera will makes a sound for an upgrade. Then waiting for about 2-3 minutes, if the camera restart and works normally, it means that the upgrade is successful.

New Manual for Dual light

Click here to download

If the IP camera doesn’t work with NVR system,please check …

1. First of all,please confirm both of the camera and the NVR are powered on .

(1) Camera is powered on: Please plug the power adapter to the camera ,and then cover the IR-Cut with your hand (See picture), finally to check if the night vision will be activated or not .

(2) NVR is powered on : Please plug the adapter to the NVR ,and then see whether the power indicator is on.

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2. Secondly please enter NVR system — Video Manage ,and check if the status of camera is connected successfully or disconnected. 

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3. Thirdly, if the camera is disconnected,please confirm the distance of the camera and NVR system. The far distance will affect the signal transmission.Please follow the below steps to fix the issue:

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(1) . Please enter NVR system —  Video Manage — delete camera (The same page as the Step 2)

(2). Remove the camera and take it next to the NVR system,and prepare a network cable and start to match code for the camera and the NVR.

(3). How to Match code :

A. Connect this camera to the NVR via Network cable.

B. Right click mouse on the main interface, select “Video Manage“

C .Click “Refresh“, find the camera’s IP. Click “Match Code“, then click “Yes“, the NVR will start to match code to the camera.

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D. After matching code successfully, the “status” will show “Connect success“.Then you will see the camera is added to the NVR and display video on the screen.

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4. Finally, you could unplug network cable and put the camera to the place where you want .

How to change the channel

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1.Please click “Video Manage”.

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2.Make a note of the camera IP address you want to change.

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3.Click “Manual Edit” and enter the IP address on the corresponding channel.

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How to fix black screen Monitor for 10” /15.6”NVR

click here to download the operation video

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How to get the NVR system ONLINE?

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1. Please make sure you enabled DHCP of your Router.

2. If you don’t know how to enable the Router’s DHCP,

    please input the IP Address of your Router to your computer browser,

    then you will find the network information, you can enable the “DHCP”.

3. After that, please plug a network cable to the WAN port on back of NVR.

4. If the system refuses to go ONLINE?

Basic troubleshooting:

  (1).  Check if your network cable can work well.

         If NVR is getting signal, there should be flash light. If not, please check the connection and cable.

  (2).  If the port is right and NVR is still OFFLINE, then it should be DHCP issue.

         Enable DHCP on your NVR.

        Click right button of mouse, go to NVR’s System Setup – Network Setup – check the DHCP and enable it,

        apply and save it. Wait for 1 minute to see if the status on bottom right corner changes to ONLINE.

5. Or you can go back main menu to select “Fast Network“, 

        Then the system will connect the WAN network automatically.

        Within 1 minute, you shall see NVR status changes to ONLINE and the NVR is ready to be viewed

        from anywhere anytime.

6. If this can’t help you, probably your Router disabled DHCP or block new devices from connecting.

    What DHCP does is: when Router find new device connected, DHCP allocate new IP to the device

                              and connect it to the Internet.

   An easiest way to know if your router enables DHCP:

   When you connect a new device to your WiFi for Internet service (or a visitor/ friend wanted WiFi

   connection), does it require WiFi password only? If only password required, then your router has

   DHCP enabled; if that requires not only password but also some settings, then your Router is secured