1. Wi-Fi Range Extender:

2. Mesh Wi-Fi System:

3. Powerline Adapters:

4. Reposition Your Router:

5. Upgrade Your Router’s Antenna:

6. Consider a Wired Connection:

Important Tips:

Alternative

Extending WiFi coverage to support an outdoor wireless security camera requires ensuring a strong and stable signal in the camera’s location. Here are practical methods to achieve this:

1. Position the Router Strategically

2. Use a WiFi Extender or Repeater

3. Install a Powerline Adapter with WiFi

4. Upgrade to a Mesh WiFi System

5. Use a Dedicated Outdoor Access Point

6. Upgrade the Camera’s WiFi Antenna (If Removable)

7. Check for Interference

8. Switch to a Wired Connection

9. Test Signal Strength

Would you like guidance on selecting specific equipment or troubleshooting signal issues?

By considering these options, you can effectively extend your Wi-Fi range and ensure a reliable connection for your outdoor security camera.

Deploying outdoor WiFi is always necessary for deploying outdoor wireless security cameras. There are many options for extending WiFi. The optimal choice depends on the places and environments in that outdoor wireless cameras are installed.

There are two advisable solutions to extend the WiFi just around your house’s outdoor perimeter within 100 meters (300 feet). A network extension to the remote location farther than 300 feet will need a point-to-point wireless bridge.

1. Near Site WiFi Extension to the Outdoor Wireless Security Cameras (up to 100 meters or 300 feet)

It’s hard for WiFi signals to penetrate wire-filled stucco walls or stone walls. To provide strong WiFi outside for the outdoor cameras, one WiFi extender installed outdoors would avoid the stifling impact of walls on WiFi signals. There are two kinds of products—Powerline WiFi extenders and outdoor WiFi access points—to provide WiFi outside the home.

1.1 Near Site Outdoor WiFi for Cameras: Powerline WiFi Extenders

If you install your outdoor wireless camera under your eaves or in the backyard, plugging in a powerline WiFi extender around is an excellent way to solve the outdoor WiFi issues. As the powerline adapters are rated as indoor devices, a covered patio or waterproof electric box is needed to stand the harsh outdoor environments.

TP-Link TL-WPAxx series powerline wireless adapter kit is the easiest solution, providing two powerline adapters. One adapter installed indoors relays the data from the network cable to the power line. The second adapter broadcasts the WiFi signal to your cameras. Refer to the Outdoor Solution Guide for the installation tutorial and examples. The complete introduction of Powerline adapters will help you understand whether this solution is suitable for you.

1.2 Near Site Outdoor WiFi for Cameras: Outdoor WiFi Access Points

If your patio is not enclosed or the outdoor wireless cameras are installed further from your home, you may need an outdoor access point. TP-Link offers Omada EAP series omnidirectional outdoor access points for outdoor WiFi. They come with IP67 or IP65 waterproof and dustproof housing and a -30–70°C (-22–158°F) operating temperature range. They are designed to protect the outdoor access points against harsh outdoor conditions.

According to the areas of deploying outdoor cameras, there are two deployment methods. The basics are listed below. Refer to Get Outdoor WiFi with Outdoor WiFi Access Points for more details. Go to the Outdoor Solution Guide for the installation tutorial and examples.

1.2.1 WiFi Outside for Relatively Small Areas

One or two outdoor WiFi access points are deployed to connect the outdoor wireless cameras in relatively small areas. With the included passive PoE adapter, connect the Omada outdoor access points with your existing router to simultaneously provide data and power using a single Ethernet cable.

1.2.2 WiFi Outside for Relatively Large Areas

Several outdoor WiFi access points are deployed to connect outdoor wireless cameras across relatively large areas. The PoE switches or passive PoE adapters connect the Omada access points with a single Ethernet cable. Omada Mesh technology can wirelessly connect to the outdoor access points without additional cable if some access points cannot link to LAN ports. With Mesh technology, the maximum distance of extending outdoor WiFi can be multiple hundreds of meters.

2. Remote Site Network Expansion (More than 100 m and up to 30 km)

You can use the Pharos CPE series directional outdoor wireless antennas to build a wireless bridge to expand the network for miles. It is perfect for remote surveillance systems covering vast areas. You can also broadcast the wireless signals with an additional wireless access point on the remote site when necessary.

Refer to Pharos Solution to discover what Pharos products can bring. Go to the Outdoor Solution Guide for the installation tutorial and examples of Pharos wireless products. Refer to How to Connect Your Cameras from a Long Distance for using fibers to connect remote cameras.

3. Summary of Extending WiFi to Outdoor Wireless Security Cameras

So, ready to install your outdoor wireless cameras and choose the best outdoor WiFi solution. Let us know your idea about the outdoor WiFi on social media with #tplinkoutdoor!

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What to do When Your Camera is Offline

The Solink support team is ready to help. Our team works with your location(s) to troubleshoot camera issues so that you can get back to recording as soon as possible. To do this, we check the following, based on your camera type:

Troubleshoot Offline Camera

IP Cameras: What to Look For

Solink support can identify what type of camera you have. IP cameras usually have one Ethernet cable connected to the camera.

These types of cameras optimize connection by getting power (Power over Ethernet, or POE for short) and transmitting data (sending data to the Solink system) over a single cable. A typical IP camera and Ethernet connection looks like this:

An Ethernet cable’s end looks like this:
​

Each camera will have an Ethernet cable that connects into a POE switch. In most environments, the switch will look similar to the following:

How to Troubleshoot an Offline IP Camera

Once you have found the POE switch, ensure that:

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Analog Cameras – What to Look For

Solink support can identify if your cameras are analog. Analog cameras usually have 2-3 cables attached – one for power, one for video signal, and one (optional) for an audio signal.

The different cables look similar to the following image:
​

If your cameras are analog, Solink supplies an analog encoder to your location. This device converts the old analog signal into digital so that we can record it properly on our system. A standard analog encoder is displayed in the following image:

Your analog camera video cables are connected to the rear side of the encoder.

The power cables for your analog cameras are usually wired to a CCTV power supply box, or are plugged into a UPS. The image below displays an example of a CCTV power supply box:

​

How to Troubleshoot an Offline Analog Camera

If an analog camera is offline, you will either see NO VIDEO text on the Solink interface (and Live Monitor, if applicable), or a black screen for some models. In this case, check the following:

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Status of the Solink Software

Solink support can help confirm that there are no issues with the Solink interface itself that would cause a camera to stop recording. Please feel free to reach out to us at any time to confirm if there are any issues.

Troubleshoot Live Monitor

Troubleshoot Live Monitor

Is your live monitor down? Use this guide to troubleshoot.

If you encounter any of the following issues, please read the instructions in this section to attempt to troubleshoot the issue or reach out to our support team via live chat, phone or email.

No Input/Blank Screen

If the live monitor displays no input or a blank screen, try troubleshooting the issue with the following steps:

1.Check if the recording device is turned on. If not, turn the device on (this could take up to 10 minutes). The photos below display two different models of the recording device, for reference:

2.

2. If the recording device is on but the live monitor is still not working, ensure the cables are connected correctly; you should have an HDMI cable connected to HDMI port 1 or port 2. Additionally, follow the cord and ensure that it is securely plugged in to your monitor as well.

3. Reboot the HDMI/VGA adapter (the device shown in the following image). To reboot this device:

TurboNAS Login Screen

Please let the support team know if this screen is displayed. Use live chat or send the team an email at How To Setup Nas For Hikvision Ip Camera

Frozen Cameras

If any cameras are frozen on your live monitor, try the following steps to troubleshoot the issue:

<p>The post Troubleshoot Offline Camera first appeared on NVR IPCAMERA SECURITY.</p>

Introduction

Mobotix cameras are known for their high-quality imaging and advanced surveillance capabilities. Whether you are using them for home security or professional monitoring, understanding how to set up and use these cameras is essential. This guide will provide comprehensive instructions, tips, and insights on Mobotix camera setup and usage to ensure you get the most out of your surveillance system.

Table of Contents

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Understanding Mobotix Cameras

What Makes Mobotix Cameras Unique

Mobotix cameras stand out in the surveillance industry due to their decentralized architecture. Unlike traditional cameras, Mobotix cameras process and store data internally, reducing the need for external storage and processing power. This results in a more reliable and efficient surveillance system.

Types of Mobotix Cameras

Mobotix offers a variety of cameras designed for different applications. These include:

Unboxing Your Mobotix Camera

What’s Included

When you unbox your Mobotix camera, you will find the following items:

Initial Inspection

Before starting the installation, inspect the camera and all components for any signs of damage. Ensure that all items listed in the manual are present.

Preparing for Installation

Choosing the Right Location

Selecting the optimal location for your Mobotix camera is crucial for effective surveillance. Consider areas with clear views of the intended monitoring space, minimal obstructions, and appropriate lighting conditions.

Required Tools and Accessories

To install your Mobotix camera, you will need:

Installing Your Mobotix Camera

Mounting the Camera

Begin by securing the mounting bracket to the chosen surface using the provided screws and anchors. Attach the camera to the bracket and adjust its position as needed.

Connecting to Power

Mobotix cameras can be powered using traditional power supplies or PoE. Connect the power cable or Ethernet cable to the camera and ensure a secure connection.

Securing the Setup

Double-check all connections and ensure that the camera is firmly mounted. Avoid loose cables that could be tampered with or damaged.

Network Configuration

Connecting to Your Network

Connect the camera to your network using an Ethernet cable. Ensure the camera is within range of your router or network switch.

Configuring IP Settings

Access the camera’s web interface to configure its IP settings. Assign a static IP address to ensure consistent connectivity and avoid IP conflicts.

Setting Up the Mobotix Software

Downloading and Installing Software

Download the Mobotix software from the official website. Follow the installation instructions to set up the software on your computer or mobile device.

Initial Software Setup

Open the Mobotix software and follow the prompts to add your camera. Configure basic settings such as date, time, and camera name.

Accessing Your Camera Remotely

Remote Access Setup

To access your camera remotely, configure port forwarding on your router. This allows you to view your camera’s feed from anywhere with an internet connection.

Using Mobotix Mobile Apps

Mobotix offers mobile apps for both Android and iOS devices. Download the app, log in with your camera’s credentials, and access live feeds and recorded footage on the go.

Configuring Camera Settings

Adjusting Image Quality

Within the camera’s settings, you can adjust the image resolution, frame rate, and compression to suit your needs. Higher resolution and frame rates provide clearer images but require more storage.

Motion Detection Settings

Enable motion detection to receive alerts when movement is detected within the camera’s field of view. Configure sensitivity and detection zones to reduce false alarms.

Notifications and Alerts

Set up email or push notifications to alert you when motion is detected or other events occur. Customize the alert settings to receive timely updates.

Integrating with Other Systems

Connecting to NVRs and DVRs

Mobotix cameras can be integrated with Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) for centralized storage and management of video footage.

Integration with Home Automation

Integrate your Mobotix camera with home automation systems like SmartThings or Amazon Alexa for enhanced functionality and control.

Troubleshooting Common Issues

Connectivity Problems

If you experience connectivity issues, check your network settings, cables, and power supply. Restarting the camera and router can often resolve these problems.

Image Quality Issues

Ensure the camera lens is clean and unobstructed. Adjust settings for lighting conditions and check for firmware updates that might improve performance.

Software Errors

Reinstall the Mobotix software if you encounter persistent errors. Contact Mobotix support for assistance if problems continue.

Maintenance and Upkeep

Cleaning the Camera

Regularly clean the camera lens and housing to ensure clear images. Use a soft, dry cloth to remove dust and debris.

Firmware Updates

Check for firmware updates periodically to keep your camera up to date with the latest features and security enhancements.

Regular System Checks

Perform regular checks on your camera system to ensure all components are functioning correctly. Test connections, image quality, and motion detection settings.

Advanced Features of Mobotix Cameras

Thermal Imaging

Mobotix thermal cameras detect temperature variations, useful for identifying heat sources and monitoring environments where temperature control is critical.

Advanced Analytics

Utilize advanced analytics features such as object tracking, heat mapping, and behavioral analysis to enhance your surveillance capabilities.

Audio Capabilities

Many Mobotix cameras include audio input and output, allowing for two-way communication and audio recording.

Security Best Practices

Securing Your Camera Network

Protect your surveillance network by using strong passwords, enabling encryption, and regularly updating firmware and software.

Data Encryption

Encrypt stored and transmitted data to prevent unauthorized access. Use secure protocols such as HTTPS and SSL for data transmission.

User Access Management

Limit access to your camera system to authorized users only. Assign different access levels based on roles and responsibilities.

User Guide for Everyday Use

Live Monitoring

Monitor live feeds from your Mobotix camera using the software or mobile app. Use the PTZ (pan-tilt-zoom) features to focus on specific areas of interest.

Reviewing Footage

Access recorded footage through the Mobotix software. Use search and playback functions to find and review specific events.

Exporting and Sharing Videos

Export video clips for sharing or storage using the software. Choose appropriate file formats and resolutions for your needs.

Mobotix Camera Accessories

Additional Lenses

Expand your camera’s capabilities with additional lenses for different focal lengths and viewing angles.

Mounting Options

Choose from various mounting options such as wall mounts, ceiling mounts, and pole mounts to suit your installation requirements.

External Storage Solutions

Use external storage solutions like NAS (Network Attached Storage) devices for extended video storage and backup.

Comparing Mobotix Models

Key Features of Popular Models

Compare key features of popular Mobotix camera models, such as resolution, frame rate, and special functions.

Best Use Cases for Each Model

Identify the best use cases for each Mobotix model based on features and specifications. Choose the right camera for your specific surveillance needs.

Case Studies and Applications

Real-World Examples

Explore real-world examples of Mobotix camera installations and their impact on security and surveillance.

Industry-Specific Uses

Learn how different industries utilize Mobotix cameras, from retail and healthcare to industrial and educational settings.

Customer Support and Resources

Contacting Support

Reach out to Mobotix support for assistance with technical issues, installation questions, or warranty inquiries.

Online Resources

Access online resources such as user manuals, installation guides, and troubleshooting tips on the Mobotix website.

User Communities

Join Mobotix user communities and forums to share experiences, seek advice, and stay updated on the latest developments.

FAQs

What is the warranty period for Mobotix cameras?

Mobotix cameras typically come with a three-year warranty, covering defects in materials and workmanship.

Can Mobotix cameras be integrated with third-party software?

Yes, Mobotix cameras are compatible with many third-party surveillance software solutions, allowing for flexible integration.

How do I reset my Mobotix camera to factory settings?

To reset your Mobotix camera, locate the reset button on the device, press and hold it for about 10 seconds until the camera reboots.

Are Mobotix cameras weatherproof?

Many Mobotix models are designed to be weatherproof and can withstand harsh environmental conditions, making them suitable for outdoor use.

What types of storage options are available for Mobotix cameras?

Mobotix cameras support various storage options, including internal SD cards, external NAS devices, and cloud storage solutions.

Can I view my Mobotix camera feed on my smartphone?

Yes, you can view live and recorded footage from your Mobotix camera using the Mobotix mobile app, available for both Android and iOS devices.

Conclusion

Summary of Key Points

Setting up and using Mobotix cameras involves several steps, from installation and network configuration to advanced settings and maintenance. By following this comprehensive guide, you can ensure a successful surveillance system that meets your security needs.

Final Tips

Always keep your camera firmware and software up to date, regularly check and clean your cameras, and utilize the advanced features to maximize your surveillance capabilities.

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<p>The post Mobotix Cameras setup and detailed guide v3 first appeared on NVR IPCAMERA SECURITY.</p>

Smart Bird Feeder Camera,1080P HD Camera Auto Capture Bird Videos & Solar Panel, App Notify When Birds Detected, Free AI Identify Bird Species, Bird House with Built-in Microphone.

Download Bird Lover app

Download and install the Bird Lover App for either IOS or Android.

Login Bird Lover app

Once downloaded, the APP will prompt you to register your device. Enter your phone number or email address which one makes you feel comfortable and select the country you live in. You will receive the registration code. Input the registration code, then create a password.

Note

Indicator Description

Connect Bird Lover Bird Feeder Camera To Wifi

1. Turn on the Bird Lover Bird Feeder camera power and you will see the indicator light flashing quickly and hear a sound.

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2. Open the Bird Lover App, click +, select your Bird Feeder Camera (you can choose one at random, the connection is the same), and then follow the instructions of the App.

3. Bird Lover Bird Feeder Camera only supports 2.4G wifi, please make sure your current wifi is 2.4G.
Enter your wifi password, make sure the wifi password and wifi are correct and click Next.

4. Scan the QR code with the Bird Feeder camera. You will hear a prompt sound after a successful scanning.

NOTE: The QR code needs to be aimed at the camera below

5. Wait for Bird Lover Bird Feeder Camera to connect to your wifi, about 60-120 seconds.

Detection settings

1. Turning on or off the “Motion Detection” at the Features interface.

2. Make sure there is an option to turn on notifications.

Click “ME” in the lower right corner, Click the settings button in the upper right corner,Click App Notification.

3. Click “Alarm” to turn on or off. You also can set schedule for “Do Not Disturb Schedule” at the same interface.

Identify live birds

1. Click “bird” icon

2. Click “Gallery”-Click “photo”-Click “bird” icon

Reset Bird Lover Bird Feeder Camera

Press and hold the reset button for 5 seconds to reset the camera.

Bird Lover APP INTERFACE INTRODUCTION

Install Bird Feeder Camera

1. Stick the sticker on the tree or wall and drill holes within the range marked on the sticker.

2. Insert the green plastic screw spacers into the hole.

3. Fix the bracket with long screws.

4. Install the bird feeder and align the three holes underneath.

5. Fix bird feeder with three short screws.

6. Install the perch with the two screws in the package.

7. The bird house can rotate left and right.

How to Charge Bird Lover Bird Feeder Camera?

Bird Lover Bird Feeder Camera FAQ and Troubleshooting

How to get it to connect to two different routers?

It cannot be connected to two different routers at the same time.If you want to change routers, you will need to reset the camera and reconnect your phone and camera. Please make sure that your phone and camera are both connected to the same Wi-Fi network before pairing.

How to reset Bird Lover Bird Feeder Camera?

Why The current network is in poor condition/The APP keeps going round in circles?

The network signal is weak if there are walls between the outlet, router and phone. This is because the network signal is absorbed or blocked by walls or large obstacles. It will help to have strong Wi-Fi with a Wi-Fi extender/booster.

How to charge Bird Feeder Camera?

A solar charging panel integrated into the roof can provide a constant source of power to support the smart bird camera. You can charge the battery of the Bird Box Camera via USB for continuous charging at night and on rainy days.

Why the Bird Lover Bird Feeder Camera battery is drain so fast?

It is low power consumption camera. Plus the solar panel power in charge, it can maintain the daily energy consumption in sunny day. If the battery drains too fast, you should check:

How to identify birds species?

Simply click on the “Identify” icon and the app will identify the bird species and provide a description of the bird. See the manual for details.

Why the recognition result is wrong?

The accuracy of the results depends on the angle and clarity of the bird images.

To ensure a correct result, please ensure that the image is clear enough. The identifying features (bird’s head, tail, wings or pattern on feathers) should not be obscured by obstructions.

The bird should be in the main position in the picture; try to capture the best moment to recognise the bird if the previous recognition accuracy rate is too low; if there are two or more bird species in a picture, the identified result will be the one in the main position.

How many account can connect this Bird Lover Bird Feeder Camera ?

Only one account can connect to Bird Lover Bird Feeder Camera, you can share it with other accounts through the sharing function.

Can I use the Bird Lover Bird Feeder Camera without a TF storage card?

It is not affected for daily use without TF storage card. Without storage card, it can receive notifications, watch in real time, take pictures and record videos (It will be stored in the APP Gallery );

Just can’t record.

Will this camera show video through the app if my phone is 5g?

Yes.

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<p>The post How To SetUp Bird Lover Bird Feeder Camera first appeared on NVR IPCAMERA SECURITY.</p>

ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.

Live View Settings

The Live View is the first screen you will see when your camera connects to the app. It includes the following features:

Digital Zoom

Zoom in on a certain part of your camera’s image to magnify details.

1.From Live View, tap .

2.Tap your preferred zoom range.

3.Tap OK to save.

Color Palette

Select your camera’s color palette for enhanced visual representations of thermal imaging.

1.From Live View, tap .

2.Tap on one of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

Record Images & Videos

1.From Live View, tap .

2.Tap the screen to display the capture and record icons.

3.To capture images: Tap .

4.To start or stop recording videos: Tap .

Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.

Function Settings

Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.

Laser Pointer

Use the laser pointer to illuminate a point of interest with a bright spot of colored light.

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

After a few seconds, the laser pointer automatically turns off.

Fire Detection

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

Hot & Cold Points

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

System Settings

Customize your camera’s system settings or sign out.

Automatic Sleep Mode

Select how long your camera waits before entering sleep mode.

Automatic Shutdown

Select how long your camera waits before turning off.

Change Measurement Unit (Meter to Feet)

Change your camera’s measurement unit.

Sign Out

Disconnect your camera from the app by signing out of the app.

Restore to Default Settings

Restore your camera’s menu and app settings to its factory default settings.

ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera.

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Camera’s image/screen is blurry.

Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.

Camera’s Wi-Fi hotspot is not showing.

• Wait a moment for it to appear in your phone’s Wi-Fi settings.

• When enabling your camera’s hotspot in your camera’s settings, try to press  a couple more times.

• Ensure you have allowed the app to use your location, otherwise it will not be able to detect your camera’s Wi-Fi. Navigate to your phone’s settings, then open the Thermal Connection app settings, and enable Location — While Using the App.

Camera is not connecting to the app.

The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.

Camera has disconnected from the app.

Camera’s Live View is frozen in the app.

If the Live View is frozen perform a hard close of the app, then open it again.

Digital zoom is not working.

Digital zoom will not work while your camera’s menu is open. Press  to exit the menu.

Camera is not recording images and videos.

Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press  to exit the menu.

Camera’s screen is black.

Restart your camera. Press and hold  to turn your camera off, and then back on.

Camera is not charging or slow to charge.

• Ensure you use the supplied micro-USB cable and that it is properly connected.
 DANGER

◦ Improper battery replacement or use may result in fire, explosion, or other hazards.

◦ Only use accessories regulated by the manufacturer. Never use the charging cable or power adapter with another product.

◦ Make sure the plug is properly connected to the power socket.

◦ DO NOT charge your camera within 2 m of flammable materials.

◦ DO NOT connect multiple devices to one power adapter. The plug in the power socket could overheat and possibly cause a fire.

• Ensure the USB Mode is set to Off.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to USB Mode.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s battery keeps draining.

You can preserve your camera’s battery life in the following ways:

• Turn off any camera settings or functions that are not being used.

• Use your camera without the app. First, sign out your camera from the app, and then turn the Wi-Fi hotspot off. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to WiFi.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera to go into automatic sleep mode after 1 minute of inactivity has passed. First set your camera’s sleep mode (Suspend Mode) to be automatic, and then set the automatic sleep mode (Auto Suspend) to 1 minute.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Suspend Mode.

◦ Press  to open the setting.

◦ Press  to select Automatic.

◦ Press  to confirm your setting.

◦ Press  to navigate to Auto Suspend.

◦ Press  to open the setting.

◦ Press  to select 1 Min.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s screen brightness to low.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Brightness.

◦ Press  to open the setting.

◦ Press  to select Low.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s automatic shutdown to 60 minutes or less. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Auto Shutdown.

◦ Press  to open the setting.

◦ Press  to select 60 Mins or less.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s image has lots of graininess or scratches.

• Turn your camera off, attach the lens cap, and allow it to rest for a few hours before using again.

• To improve your camera’s image quality set the FFC Mode to Auto. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to FFC.

◦ Press  to open the setting.

◦ Press  to select Auto.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• To manually correct pixel defects in your camera’s image, set the DPC settings to Manual. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to DPC.

◦ Press  to open the setting.

◦ Press  to select one of the options:

· Auto: (Default) Your camera automatically calibrates defective pixels.

· Press  to start auto DPC.

· Close the lens cap until your camera signals that auto correction is complete.

· Manual: Correct the defective pixels manually.

· Press  to start DPC manually.

·  Press to switch between the X-axis and Y-axis.

· Press and hold  or  to start correction.

· Restore: DPC is restored to original state.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera.

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How does my thermal monocular camera work?

To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.

Is my thermal monocular camera battery-operated or hard wired?

Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.

Does my thermal camera only work at night?

No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.

Can my thermal camera see-through walls, metal, or glass?

No, thermal imaging cameras do not see-through surface but detect surface temperatures.

Is thermal imaging and night vision the same thing?

No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.

Can bright sunlight damage my camera’s lens?

Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.

What is the clicking noise my camera makes?

This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.

Should I charge my camera’s battery before first use?

Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.

How do I charge my camera’s battery?

Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.

How do I turn my camera on or off?

Press and hold .

Where can I find the mobile app?

The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.

See the article Connecting to the App for more details.

Why do I need to allow my Location Permission on the app?

The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.

How do I connect my camera to the app?

See the article Connecting to the App for full details.

How do I disconnect my camera from the app?

For steps on disconnecting your camera from the app, see the article Using the App.

What is my camera’s Wi-Fi name and password?

Where can I find my camera’s serial number?

Your camera’s serial number can be found on:

• The serial tag located on the side of your camera.

• Your camera’s system information.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to (System Information).

◦ Press  to open your camera’s system information.

How do I record images & videos?

• To capture images: Press 

• To start or stop recording videos: Press and hold  for 3 seconds. A blinking red dot next to a recording timer on the left of the screen indicates that your camera is recording.

Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.

For steps on recording images and videos from the app, see the article Using the App.

How do I zoom in my camera’s image?

To switch the zoom range: Press . Keep pressing to zoom in and out.

For steps on using digital zoom from the app, see the article Using the App.

How do I turn the laser pointer on?

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

To turn the laser on: Quickly press  two times.

For steps on using the laser pointer from the app, see the article Using the App.

How do I change my camera’s color palette?

To quickly change the color palette: Press .

For steps on switching the color palette from the app, see the article Using the App.

Which color palettes can I choose from?

Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

How do I measure my target’s distance?

Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.

• Press and hold  to open the menu.

• Press  or  to navigate to Ranging Mode.

• Press  to open the setting.

• Press  to select one of the options:

◦ Wolf: Measure your distance from a wolf, with a pre-set height of 1.2 m.

◦ Customize: Enter a custom height to measure your distance from your target.

◦ Wild Boar: Measure your distance from a boar, with a pre-set height of 0.9 m.

◦ Human: Measure your distance from a human, with a pre-set height of 1.8 m.

◦ Rabbit: Measure your distance from a rabbit, with a pre-set height of 0.3 m.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change my camera’s measurement unit?

For steps on changing the measurement unit from the app, see the article Using the App.

How do I track hot & cold points?

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

• Press and hold  to open the menu.

• Press  or  to navigate to Hot Point.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Hot and cold points is turned off.

◦ On: Your camera will track hot and cold points.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on enabling hot & cold points from the app, see the article Using the App.

How do I enable fire detection?

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

• Press and hold  to open the menu.

• Press  or  to navigate to Fire Warning.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection is turned off.

◦ High, Middle, or Low: Your camera will detect fires based on the sensitivity level.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on setting fire detection from the app, see the article Using the App.

How do I enable the fire detection alarm?

Set your camera to sound an alarm when fire is detected in the image.

Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.

• Press and hold  to open the menu.

• Press  or  to navigate to Alarm.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection alarm is turned off.

◦ On: Your camera will sound when fire is detected.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I export recordings?

Export recorded images and videos from your camera’s microSD card.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Select files to export, then copy them onto your computer.

• After exporting, disconnect the micro-USB cable from your camera and computer.

• Press  to select USB Mode Off.

• Press  to confirm your setting.

• Press  to exit the menu.

Where does my camera store recorded images and videos?

Your camera stores recorded images and videos onto the microSD card.

What is my camera’s maximum storage capacity?

You can insert a microSD card with up to 256GB storage space.

How do I hide the icons on the top right of my camera’s image?

• Press and hold  to open the menu.

• Press  or  to navigate to Status Bar.

• Press  to open the setting.

• Press  to select Off.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change the language displayed in my camera’s menu?

• Press and hold  to open the menu.

• Press  or  to navigate to Language.

• Press  to open the setting.

• Press  to select your preferred language.

• Press  to confirm your setting.

• Press  to exit the menu.

Note: This will only change the language in your camera’s menu, not the app.

How do I restore my camera’s settings to default?

For steps on restoring your camera’s settings to default from the app, see the article Using the App.

How do I update my camera?

Update your camera through the microSD card.

Note: To download the latest firmware update for your camera, contact the Technical Support team.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Copy the update program to the microSD card.

• Press and hold  and  at the same time for 3 seconds. A blue screen will indicate that an update is in progress.

After a few minutes the update will complete and you will see your camera’s live view image.

Where can I download my camera’s latest firmware update?

To download the latest firmware update for your camera, contact the Technical Support team.

Can I mount my camera to a tripod?

Yes, the tripod thread can be found on the bottom of your camera.

Can I access my camera’s Live View from an external monitor?

Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.

What is the buzzer option in the app settings?

The buzzer is not compatible with your camera.

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.

Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.

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Step 1 – Download the App

Download your camera’s mobile app, Thermal Connection.

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Step 2 – Enable Your Camera’s Wi-Fi Hotspot

Looking into your camera:

• Press and hold  to open the menu.

• Press  or  to navigate to WiFi.

• Press  to open the setting.

• Press  to select AP (Access Point).

• Press  to confirm your setting.

• Press  the exit the menu.

Step 3 – Connect to the App

You will now be able to view your camera from the app and make some minor setting adjustments.

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<p>The post Thermal Monocular Camera user manual first appeared on NVR IPCAMERA SECURITY.</p>

By downloading the firmware from this web page you are agreeing to Hikvision’s Software User License Agreement. Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. 

Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.  Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at cust.usa@hikvision.com.

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Upgrade Device Firmware

For a device added via IP/Domain, its new version can be detected by the Mobile Client. Once detected, you can upgrade the device to its latest version.

1.Enter the Device Information page.

• On the device list page, if the page is in the list mode, swipe the device name to the left and tap .

• On the device list page, If the page is in thumbnail mode, tap the device name or tap .

• On the Live View page. Tap  and then tap Settings.

Note:

For details about how to enter the Live View page, see Start and Stop Live View.

2.Tap  > Device Version to enter the Device Version page.

3.Tap Upgrade and then tap UPGRADE on the pop-up window.

The Mobile Client will download the upgrade file first and then start upgrading the device.

Note:

You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected. For details, see Auto-Download Upgrade File.

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UPDATING FIRMWARE

Hikvision regularly updates the firmware in our products to resolve potential issues and keep your system running smoothly. Below, you can find guidance on how to update your system accordingly.

Updating Hikvision IP Camera Firmware

To upgrade the firmware of a Hikvision IP camera, please follow the steps below:

1.Locate the appropriate firmware by clicking this link

2.Click on the firmware, then click download.

3.Agree to the license terms and conditions when prompted.

4.Locate the downloaded firmware file (this typically will be in the default download folder, unless prompted for a download location, then choose Desktop) and extract it by right-clicking on the file and selecting extract all or unzip. When prompted for an extract location, choose Desktop to extract the final file to. A file labeled DIGICAP will appear on the desktop.

5.After the file is extracted, log into the camera using Internet Explorer or Firefox web browsers. If prompted to install the plugin (or to allow the plugin to run), follow the prompt to proceed with the upgrade procedure.

6.Log into the camera using the administrator username and password, then go to the Configuration tab. In this tab, go to Basic Configuration then System, and then click on the Maintenance tab.

7.On the bottom of the page under Remote Upgrade, press the Browse button to locate and choose the firmware file, which was previously saved on the Desktop. After selecting the file, click Open, then click Upgrade.

8.The camera will display a prompt that a reboot is necessary to complete the upgrade. Click OK. The camera will reboot when the firmware is successfully upgraded.

Click here to see a video tutorial of the above steps.

Upgrading Hikvision DVR/NVR Firmware

To upgrade the firmware of a Hikvision DVR or NVR, please follow the steps below:

1.Insert a USB flash drive into the computer’s USB port (Please note that the USB flash drive does not need to be empty; it may contain other files and documents).

2.Locate the appropriate firmware by clicking this link

3.Click on the firmware, then click download.

4.Agree to the license terms and conditions when prompted.

5.Locate the downloaded firmware file (this typically will be in the default download folder, unless prompted for a download location, then choose Desktop) and extract it by right-clicking on the file and selecting extract all or unzip. When prompted for an extract location, choose the USB flash drive (typically labeled by letters E, F and so on) to extract the final file to. A file labeled DIGICAP will appear in the USB flash drive.

6.After the firmware has been extracted (unzipped), remove the USB flash drive from the computer and insert it into one of the available USB ports on the DVR/NVR unit.

7.On the DVR/NVR, go to the Main Menu, and then go to Maintenance.

8.From the sub-menus on the left click Upgrade. This will display the content of the USB flash drive.

9.Choose the DIGICAP file and press Upgrade.

10.An information window will pop up prompting that the unit will reboot after the upgrade is complete. Click YES.

11.To verify that the firmware has been upgraded, after the DVR/NVR is rebooted, go to the Main Menu, and then go to System Information. The current firmware version will be displayed.  

New Hikvision Firmwares 2024

Also Read : Hikvision How To Tutorials Chapter 1

How do I get Firmware Updates for my Hikvision Gear?

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/

Use the search bar to try and find your product. Firmware updates are usually available on the product page.

IF YOU BOUGHT EQUIPMENT FROM US:

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

If you didn’t buy equipment from us, please contact the people who you bought the equipment from.

How to Upgrade Camera Firmware via Hikvision NVR

This Video shows you how to upgrade your Camera firmware from the NVR.

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/Support/Downloads/Firmware/IPC

NOTE this is only for IPC.

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

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Lates Hikvision Firmwares 2024

How do I update Hikvision firmware remotely for my TetherX installation?

If your system was installed by one of our security installation partners please contact them to update your cameras. If you would like to update your Hikvision devices yourself please follow the guide below.
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1.Download the latest Hikvision firmware by visiting the Hikvision Downloads Page

Hikvision Downloads Page

Note: the UK firmware is different from the US firmware. For UK firmware, please follow use the UK Downloads page.
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2.Extract the firmware archive, it should contain the file: digicap.dav

3.Create a tunnel into your Hikvision device.

How to create a tunnel?

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4.Login to your Hikvision device and navigate to “Configuration” then “Maintenance”.

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5.At the bottom of the page under the ‘Upgrade’ header, press on “Browse”

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6.Use the file navigator window that pops up to select the digicap.dav file you downloaded earlier
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7.Click on ‘Upgrade’

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The actual upgrade will take up to 10 minutes and the device will automatically reboot at the end of the upgrade process.
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This video from Hikvision Technical Support shows the upgrade process:

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Click here to see a video tutorial of the above steps.

00 Temperature Screening-2020-07-10

01 Density Control-2020-07-10

02 Mask Detection-2020-07-17

03 Front Ends-2020-12-02 

04 Back Ends-2023-03-15

Access Control & Video Intercom-2020-12-02

Accessaries-2021-12-01

Alarm-2023-06-21 

ANPR & Speed Radar Display-2023-07-10

Dell image-2022-12-12

Mobile-2023-07-03 

Paxton related materials-2023-05-26

Portable Series-2024-02-06 

Thermal-2023-07-07 

Transmission & Display-2022-12-16

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DVR-2023-08-11 

IPC-2021-11-04 

NVR-2021-11-26 

PTZ-2021-09-23 

fw and model list.xlsx10.27KB2019-04-09

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Hikvision Firmware Download –
Intelligent Traffic Products

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Hikvision Firmware Download –
Access Control Products

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<p>The post New Hikvision Firmwares 2024 first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

AlfredCamera Setup Guide

What is AlfredCamera?

Our features have been developed for one reason—to help bring you peace of mind. “Simple security at your fingertips” is what we strive for. 

With over 15 million users worldwide, AlfredCamera is the world’s most popular home security camera. We all have someone and something we deeply care about. Whether it’s to keep your babies, pets, or other family members safe or keep an eye on your home, Alfred is here to help you. We believe that everyone deserves the peace of mind, so we made home security easy and free for everyone. 

AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred’s own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your security cameras. Once your camera device is all set, you can watch live sessions, Event videos, or Continuous Recording Footage at any time and anywhere. 

With our Motion Detection technology, you can detect any motions you might want to know, whether an alarming intruder at your door or simply your excited pet running through the house. In addition, you can also turn on the Continuous Recording to never miss anything. If you would like to check  Moments and Events videos, you can find all the videos triggered by the motions when you were gone. If you would like to check what happened in the past 8 hours, including all the Events, you can playback the Continuous Recording footage. 

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How do I set up AlfredCamera?

Our mission is to make home security simple and accessible to everyone. AlfredCamera helps to turn your device or computer into a security camera, and you only need at least two of them to set up your security systems. You may find our app on Google Play Store or App Store, or you can also use Alfred’s Web on your computer, or even use AlfredCam (Alfred’s own hardware camera) to set as your security camera. 

To know how to set up your AlfredCam, please see here. To set up AlfredCamera on your own devices, please scroll down for a step-by-step guide: 

Step 1 – Prepare 2 devices (mobile or tablet)

Requirements: 

You will use the 2 devices as a

Step 2 – Download Alfred app 

Download Alfred app on your 2 devices from

Step 3 – Log In to the Alfred App

There are three methods to log in to the Alfred app: Google/Email/Apple. If you choose to log in with your email, please enter your email address, then check your inbox to receive a verification email. Afterward, click the link inside the email to verify your account.

Step 4 – Connect two devices

There are 2 options to connect your devices:

Option A : Log in to the same account on two devices

Option B : Connect two devices via scanning the QR code

https://youtu.be/wEh6S9wcX6A

• Log in with your account 

• Tap the Camera Tab

• Tap  Add a Camera  to generate a QR code

• Tap  Scan to Link to Viewer Device to open an in-app scanner

• Scan the QR code on the first device

⚠️ Note: If you are unable to scan the QR code successfully, please check the following:

Step 5 – You’re all set

Now you can start watching live and recording videos now!

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⚠️ Note: Refrain from pressing the power button or home button on your Camera devices may cause your camera to go offline. 

Is AlfredCamera free?

AlfredCamera is available for free in the App Store and Google Play Store. As Alfred believes that everyone deserves a peace of mind, we offer many features for free to all users. You may use Alfred’s service on your mobile devices (Android and iOS) and computers, or our AlfredCam with free setup charge and subscription. 

If you’d like to access advanced features that offer more security, please subscribe to the monthly or yearly Alfred Premium plan. To help you know more details about Alfred Premium, this table will help you determine which of these meets your needs. 

Features and Subscription Plans

* = Only available on Android devices
** = Currently not supported on WebViewer

 👉🏼 To subscribe to Alfred Premium, simply tap the top of the home screen.

⚠️ Note:
A. Local currencies/taxes may apply, you may check and confirm the total cost before confirming your payment. 
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B. AlfredCamera only offers free software service with limited free features. You may use your own spare devices and computers, or purchase AlfredCam via the in-app purchase. 

What devices and systems does AlfredCamera support?

AlfredCamera works on Android devices, iOS devices, computers, and AlfredCam (AC101) (Alfred’s own hardware camera).

To make home security accessible to everyone, we try to make AlfredCamera available on as many smartphone/tablet devices and operating systems as possible. You can connect devices running across Android and iOS systems, use Alfred’s WebCamera / WebViewer, or AlfredCam.

As a rule of thumb, if you can find the AlfredCamera app on the Google Play Store or App Store on your device, it most likely means that the Alfred app can run on your device. However, we do not support any IP cameras or security systems on the market, but you may use AlfredCam, Alfred’s hardware camera. 

What are the recommended OS requirements for my device?

What if I don’t have two devices that run above iOS 11 or Android 5.0?

If you do not have at least two smartphone or tablet devices that run above iOS 11 or Android 5.0, you can use one of the alternatives given below:

What are some of the requirements to use AlfredCamera?

Alfred is all about seamlessly turning old and retired smartphones or tablets into home security cameras. AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, and AlfredCam. 

As we stated that AlfredCamera allows you to build a “Simple Security at Your Fingertips”, it only requests certain minimum storage and internet requirements to set up. In this article, you will learn more about: 

Storage Requirements

Motion Detection

While Alfred keeps your Events and Moments in the Cloud, we still need some local storage to generate snapshots and perform other basic actions on your device.