Chapter 1 Startup

1.1 Activate Your Device

For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Before You Start

Power on your device.

Steps

1. Select a language.
2. Click Next.
3. Input the same password in Password and Confirm Password.

/¡K Warning

Strong Password recommended-We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Activate network camera(s) connected to the device.

• Check Use Device Password as Default to use the device password to activate the inactive network camera(s).
• Enter a password to activate network camera(s).

1. Optional: Set an email address for password resetting. When you forget your password, you can reset it by email.
2. Check Enable.
3. Enter an email address.
4. Click Activate.

User Name admin

Password

Weak

Confirm Password

Camera Activation Password 0 Use Device Password as Default

Email to Reset Password 0 Enable

Email Address

Hilook 4K NVR Device Complete Guide

Read More :

1. Hilook Hikvision Password Reset NVR/DVR/IPCAM NEW
2. Hilook Firmware Software Tools
3. How to Find The Encryption/Verification Code? Hilook Hikvision Annke

Figure 1-1 Activation

1.2 Login

• • 1. Set Unlock Pattern

Admin user can use the unlock pattern to login. You can configure the unlock pattern after the device is activated.

Steps

1. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

03 Note

• The pattern shall have 4 dots at least.
• Each dot can be connected for once only.

1. Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

Unlock Pattern

Set Unlock Pattern

Release your finger when done

Figure 1-2 Set

Set Unlock Pattern

Draw pattern again to confirm

• • 1. Log in via Unlock Pattern

Steps

1. Right click the mouse on live view interface.

Figure 1-3 Draw the Unlock Pattern

2. Draw the pre-defined pattern to unlock to enter the menu operation.

nXlNote

• If you have forgotten your pattern, you click Forgot My Pattern or Switch User to log in via password.
• If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.
  • 1. Log in via Password

If your video recorder has logged out, you must login before operating the menu and other functions.

Steps

1. Select User Name.

Welcome

Figure 1-4 Login Interface

1. Input password.
2. Click Login.

• When you forget the password of the admin, you can click Forgot Password to reset the password.
• If you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

Chapter 2 Live View

• 1. GUI Introduction
• Click Target Detection at the upper-left corner, and select or to display the specified live target detection results. For result details, click View More.

HU Note

° Target Detection is only available for certain models.

° Target Detection is valid when HDD is installed.

° 0 is valid for motion detection, line crossing detection, intrusion detection, and facial detection.

• Click to start/stop auto-switch. The screen will automatically switch to the next one.
• Click to enter full screen mode.
• Double click a camera to view it in single-screen mode. Double click again to exit single-screen mode.
• Change a camera live view screen by dragging it from its screen to the desired screen.
• Scroll up/down to turn to previous/next screen.
• Position the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Description

• In the live view interface, there are icons at the upper-right corner of the screen for each

camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Description

• Right click your mouse to display the shortcut menu.

Menu

Ei Single Screen >

S Window Division >

< Previous Screen

> Next Screen

O Si art All! D-swHch

EJ Camera

® Playback

a FTZ Control

Figure 2-2 Right Click Shortcut Menu

• 1. PTZ Control
     1. Configure PTZ Parameter

You shall configure PTZ parameters before controlling a PTZ camera.

Steps

1. Preview a camera in live view and click 0 on shortcut menu.

2. Click PTZ Parameter Settings.

Figure 2-3 PTZ Settings

Figure 2-4 PTZ Parameter

1. Set the PTZ camera parameters.

C0Note

• All parameters should be the same as the PTZ camera.
• For the Coaxitron camera/dome connected, you can select the PTZ protocol to UTC (Coaxitron). Ensure the selected protocol is supported by the connected camera/dome.
• The AHD and HDCVI cameras support coaxitron control.
• Selecting Coaxitron protocol will make other parameters unavailable, including baud rate, data bit, stop bit, parity and flow control.

1. Click OK.
   • 1. PTZ Control Panel Introduction

Table 2-3 PTZ Panel Description

• • 1. Customize Preset

Set a preset location where the PTZ camera would point to when an event occurs.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Select a desired preset in preset list.
3. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
4. Click 1* .

What to do next

Double click a preset in the preset list to call it.

• • 1. Customize Patrol

Patrol refers to a path consists of a series of presets with designated sequence. It provides dynamic live image for monitoring several presets.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Patrol.
3. Select a desired patrol.
4. Click Set.
5. Click + .
6. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The preset number determines the order at which the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point. Speed defines the speed at which the PTZ will move from one key point to the next.

Figure 2-5 Patrol Settings

1. Click Apply.

What to do next

Select a patrol and click Call to call it. The PTZ camera will move according the predefined patrol path.

Patroll ▼

Set Call

Figure 2-6 Call Preset

• • 1. Customize Pattern

A pattern records the movement path and dwell time in a certain position. When you call a pattern, the PTZ camera will move according to the recorded path.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Pattern.
3. Select a pattern.
4. Click Record.
5. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
6. Click Stop Recording. The previous PTZ camera moving path is recorded as a pattern.

What to do next

Select a pattern and click Call to call it. The PTZ camera will move according the predefined

pattern.

Chapter 3 Playback

• 1. GUI Introduction

Go to Playback .

Figure 3-1 Playback

Table 3-1 Playback Interface Description

Figure 3-2 Timeline

• Position the cursor on the timeline, drag the timeline to position to a certain time.
• Period marked with blue bar contains video. Red bar indicates the video in the period is event video.
• Scroll up/down to zoom out/in timeline.
  1. Normal Playback

Play back normal videos.

Steps

1. Go to Playback .
2. Select a camera from the camera list.
3. Select a date on the calendar for playback.

C®Note

The blue triangle at the calendar date corner indicates there are available videos. For example, means video is available. 22 means no video.

1. Optional: Position the cursor on playback window to show control bar.

Figure 3-3 Control Bar

Table 3-2 Button Description

• 1. Smart Playback

The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion detection, line crossing detection, or intrusion detection information.

Before You Start

Configure motion detection, line crossing detection, and intrusion detection rules and detection areas.

Steps

1. Go to Playback .
2. Click Smart.
3. Select a camera.

Figure 3-4 Smart Playback Interface

4. Position the cursor on playback window to show control bar.

Figure 3-5 Control Bar

Table 3-3 Button Description

Normal Video

Set normal video playback speed. The option is only valid when Do not Play Normal Videos is unchecked.

Play Speed of Smart/Custom Video

Set playback speed of videos with smart information. The option is only valid when Do not

Play Normal Videos is enabled.

Play Strategy

Do not Play Normal Videos 0

Normal Video

—- _ ——— X 8

Play Speed of Smart/Custom Video

—————— X1

Cancel

Figure 3-6 Play Strategy

3.4 Back up Clip

You can clip videos during playback. Video clips can be exported to the backup device (USB flash drives, USB HDDs, USB writer, SATA writer, etc.).

Before You Start

Connect a backup device to your video recorder.

Steps

1. Start playback. Refer to Normal Playback for details.
2. Click .
3. Clip videos.

• Click Q, set start and end time, click OK.
• Set a time segment on time bar for clipping.

Figure 3-7 Time Segment

1. Click [7] .
2. Click Export to export the clip to backup device.
3. Search File

Steps

1. Go to Search .
2. Set search conditions.
3. Click Search.

• Click to play the video.
• Click to lock the file. Locked file will not be overwritten.
• Select file(s), and click Export to export file(s) to backup device.

System Date

System Time

Resolution

Enable Wizard

Enable Password

Enable NTP

Interval (min)

NTP Server

NTP Port

1. Configuration (Easy Mode)

Easy mode contains basic configurations. Go to Configuration , and click Easy Mode.

• 1. System Configuration
     1. General

You can configure the output resolution, system time, mouse pointer speed, etc.

Steps

1. Go to Configuration ^ System ^ General .

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□

60

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123

Figure 5-1 General Settings

1. Configure the parameters as your desire.

Enable Wizard

The wizard will pop up after the device starts up.

Enable Password

You need to enter password for authentication if the device automatically logged out.

Enable NTP

Network time protocol (NTP) is a networking protocol for time synchronization. The device can connect to NTP (network time protocol) server to sync time.

Interval (min)

Time interval between two time synchronization with NTP server.

NTP Server

IP address of the NTP server.

NTP Port

Port of the NTP server.

1. Click Apply.
   • 1. User

Add User

There is a default account: Administrator. The administrator user name is admin. Administrator has the permission to add, delete, and edit user. Guest user only has live view, playback, and log search permission.

Steps

1. Go to Configuration ^ User .
2. Click Add and confirm your admin password.

Figure 5-2 Add User

1. Enter user name.
2. Enter the same password in Password and Confirm.

/ * \ Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK.

– Click / to edit user.

Set Password Resetting Email

When you forgot your login pattern and password, the device will send an email contains verification code to your email for password resetting.

Steps

1. Go to Configuration ^ User .
2. Click Password Resetting Email.
3. Enter admin password for authorization.
4. Enter an email address.
5. Click OK.

Reset Password

You can reset your password when you forgot your login pattern and password.

Steps

1. Click Forgot Password at the password login interface.
2. Click Next if you agree the Privacy Policy, you can scan the QR code to read it.
3. Follow the wizard to reset password.

5.1.3 Exception

You can receive exception events hint in alarm center, and set exception linkage actions.

Steps

1. Go to Configuration ^ System ^ Exception .
2. Optional: Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Check Event Hint.
4. Click at the upper-right corner of local menu to enter alarm center.
5. Select an event type.
6. Click Set to select events to hint.
7. Set Exception Type
8. Select Normal Linkage and Trigger Alarm Output type for exception linkage actions.

□ Audible Warning □ 10.96.15.145:8000->1

□ 10.96.15.1 45:8000->2

□ Notify Surveillance Center

□ Send Email

Figure 5-3 Exceptions

1. Click Apply.

5.2 Network Configuration

• • 1. General

You shall properly configure the network settings before operating the device over network.

Steps

1. Go to Configuration ^ Network ^ General .

DHCP

IPv4 Address

IPv4 Subnet Mask

IPv4 Default Gateway

Obtain DNS Automatically 0

Preferred DNS Server

Alternate DNS Server

Figure 5-4 Network

1. Set network parameters.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

Obtain DNS Automatically

If DHCP is checked. You can check Obtain DNS Automatically to automatically obtain

Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. HiLookVision

HiLookVision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the video security system.

Steps

1. Go to Configuration ^ Network ^ Platform Access .
2. Select Access Type as HiLookVision.
3. Check Enable. The service terms will pop up.
4. Scan the QR code to read the service terms and privacy statement.
5. Check I have read and agree to Service Terms and Privacy Statement. if you agree the service terms and privacy statement..
6. Click OK.
7. Optional: Check Stream Encryption. It requires to enter verification code in remote access and live view after this function is enabled.
8. Optional: Check Custom, and edit Server Address.
9. Enter a code in Verification Code. You can click Refresh to randomly generate a verification code.
10. Bind your device with a HiLookVision account.
11. Use a smart phone to scan the QR code, and download HiLookVision app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to HiLookVision Mobile Client User Manual for details.

Figure 5-5 Download HiLookVision

2) Use HiLookVision to scan the device QR, and bind the device.

Hl® Note

If the device is already bound with an account, you should unbind with the current account.

1. Click Apply.

What to do next

You can access your video recorder via HiLookVision.

• • 1. Email

Set an email account to receive event notification.

Before You Start

• Ensure your video recorder is in a local area network with an SMTP mail server.
• Configure your network parameters. Refer to General for details.

Steps

1. Go to Configuration ^ Network ^ Email .

Server Authentication

User Name

Password

SMTP Server

SMTP Port

SSUTLS

Attached Picture

Sender

Sender’s Address

Select Receivers

Receiver

Receiver’s Address

Figure 5-6 Email

1. Set email parameters

Server Authentication

(Optional), check it to enable the server authentication feature.

User Name

The user account of email sender for SMTP server authentication.

Password

The password of email sender for SMTP server authentication.

SSL/TLS

(Optional), check it to enable SSL/TLS if it required by the SMTP server.

Sender

The sender name.

Sender’s Address

The sender’s email address.

Select Receiver

Select a receiver. Up to 3 receivers are available.

Receiver

The receiver name.

Receiver’s Address

The receiver’s email address.

djNote

• For network cameras, the event images are directly sent as the email attachment. One network camera only sends one picture.
• For analog cameras, 3 attached pictures will be sent for one analog camera when an event occurs.

1. Click Apply.

5.3 Camera Management

• • 1. Network Camera

Add Network Camera by Device Password

Add network cameras which the password is the same as your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct. Refer to General for details.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera . The online cameras on the same network segment with your video recorder are displayed in the camera list.

+ Ql UI 0 9 Search!-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 5-7 IP Camera Management Interface

1. Click + to add the camera.

Add Network Camera Manually

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera is activated.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .
3. Set network camera parameters, including IP address, protocol, management port, etc. You can check Use IPC Active Password to use the device password to add network camera(s).
4. Optional: Click Add More to add another network camera.
5. Click OK.

Figure 5-8 Add Network Camera

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / to edit the selected camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can select the channel port No. to choose a connecting channel.

1. Click OK.

Sort Channel Order

Channel layout windows are ordered by channel number. You can change the camera linked channel number by dragging windows.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click Sort Channel.
3. Drag a channel window to the channel number as your desire.
4. Click Apply.

C®Note

After sorting channels, the device will reconnect to network cameras.

Configure Remote Settings

For the camera parameters that were only configurable via web browser, remote settings function provides an operation interface to configure remote camera parameters.

Before You Start

Ensure your camera is properly connected.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click Remote Settings
3. After the device resource is initialized, select a camera.
4. Set camera parameters.

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

5.3.2 OSD Settings

Configure OSD (On-Screen Display) settings for the camera, including date format, camera name, etc.

Steps

1. Go to Configuration ^ Camera ^ OSD .
2. Select a camera.

Figure 5-9 OSD

3. Drag the text frames on the preview window to adjust the OSD position.

4. Click Apply.

5.3.3 Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

C® Note

The operation may differ according to different models.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

US Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Configure Arming Schedule

Steps

1. Select Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

djNote

Time periods shall not be repeated or overlapped.

Figure 5-10 Set Arming Schedule

1. Click Apply.

Configure Alarm Linkage Action

Alarm linkage actions will be activated when an alarm or exception occurs.

Steps

1. Click Linkage Action.

Figure 5-11 Linkage Actions

2. Set normal linkage actions, trigger alarm output, trigger recording channel, etc.

Full Screen Monitoring

The local monitor will display the alarming channel image in full screen when an alarm is triggered. It requires to select the alarming channel(s) in Trigger Channel.

Audible Warning

It will trigger an audible beep when an alarm is triggered.

Notify Surveillance Center

The device will send an exception or alarm signal to the remote client software when an alarm is triggered.

Send Email

It will send an email with alarm information when an alarm is triggered.

PTZ Linkage

It will trigger PTZ actions (e.g., call preset/patrol/pattern) when smart events occur.

3. Click Apply.

5.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 5-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

5.4.2 Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o

5.5 Recording Management

• • 1. Storage Device

Initialize HDD

A newly installed hard disk drive (HDD) must be initialized before it can be used to save videos and information.

Before You Start

Install at least an HDD to your video recorder. For detailed steps, refer to Quick Start Guide.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.

Figure 5-12 Add NetHDD

7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.

8. Click OK. The added NetHDD will be displayed in the storage device list.

5.5.2 Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous. Refer to Edit Schedule for details.

Configure Event Recording

You can configure the recording triggered by the motion detection, line crossing detection, and intrusion detection.

Steps

1. Go to Configuration ^ Event ^ Smart Event .
2. Configure the event detection and select the channels to trigger the recording when an event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event. Refer to Edit Schedule for details.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 5-13 Recording Schedule

Continuous

Continuous recording.

Event

Recording triggered by all event triggered alarm.

1. Select a camera in CameraNo.
2. Check Enable.
3. Configure the recording schedule.

Edit a. Click Edit.

Schedule b. Select a day to configure in Weekday.

1. To set an all-day recording schedule, check All Day and select schedule type.
2. To set other schedules, uncheck All Day, and set Start/End Time and schedule type.

Note

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Figure 5-14 Edit Schedule

1. Click to select schedule type as Continuous or Event.

Draw

Schedule

5. Click Apply.

1. On the table, drag the mouse on the desired period to draw a colored bar.

5.5.3 Configure Recording Parameter

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Configure recording parameters.

Main Stream

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub­stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-Stream

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in Kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

C® Note

Higher resolution, frame rate, and bitrate provide you better video quality, but it also requires more internet bandwidth and uses more storage space on the hard disk drive.

1. Click Apply.

Chapter 6 Configuration (Expert Mode)

Go to Configuration , and click Expert Mode at the lower-left corner.

• 1. System Configuration
     1. General

Configure Basic Settings

You can configure the language, system time, output resolution, mouse pointer speed, lock screen password, etc.

Go to Configuration ^ System ^ General ^ Basic Settings , configure the parameters as your desire, and click Apply.

Language

The default language is English.

VGA/HDMI Resolution

Select the output resolution, which must be the same with the resolution of the VGA/HDMI display.

Lock Screen Password

You need to enter password for authentication if the screen is locked.

Mouse Pointer Speed

Set the speed of mouse pointer. 4 levels are configurable.

Wizard

The wizard will pop up after the device starts up.

Enhanced Decoding Mode

Disabling enhanced decoding mode will reduce the local decoding capability by half and restart the device.

Configure DST Settings

DST (Daylight Saving Time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

Go to Configuration ^ System ^ General ^ DST Settings , configure the parameters as your desire, and click Apply.

Configure More Settings

You can configure your device name, lock screen time, output mode, etc.

Go to Configuration ^ System ^ General ^ More Settings , configure the parameters as your desire, and click Apply.

Device Name

Edit the video recorder name.

Device No.

The number is required in the connection with remote control, network keyboard, etc. Edit the serial number of video recorder. The device number ranges from 1 to 255, and the default value is 255.

Lock Screen

Set timeout time for lock screen.

Menu Output Mode

Choose output to display local menu.

Figure 6-1 More Settings

• • 1. Live View

Configure General Parameters

You can configure the output interface, mute or turning on the audio, event output interface, etc.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .

Enable Audio Output

Volume

Figure 6-2 Live View-General

1. Configure the Live View parameters.

Live View Mode

Select the live view window division.

Dwell Time

The time to dwell in a camera before switching to next camera when auto-switch in live view is enabled.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time to show alarm event image.

Enable Audio Output

Turn on/off audio output for the selected video output.

Volume

Adjust the live view, playback, and two-way audio volume for the selected video output interface.

1. Click Apply.

Configure Live View Layout

Steps

1. Go to Configuration ^ System ^ Live View ^ View .
2. Select Video Output Interface to configure.
3. Click to select a window and click a camera No. in the camera list you would like to display. + means no camera is displayed on the window.
4. Optional: Click Q / f? to start/stop live view of all the cameras in order.
5. Click Apply.

Configure Channel-Zero Encoding

Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

Steps 1. Go 2. Set 3. Go

to Configuration ^ System ^ Live View ^ General . Video Output Interface as Channel-Zero.

to Configuration ^ System ^ Live View ^ Channel-Zero .

Enable Channel-Zero Encoding

Frame Rate

Max. Bitrate Mode

Max. Bitrate(Kbps)

Figure 6-3 Channel-Zero

1. Check Enable Channel-Zero Encoding.
2. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement.
3. Click Apply.

6.1.3 User

Refer to User for details.

6.2 Network Configuration

• • 1. TCP/IP

TCP/IP must be properly configured before you operate video recorder over network.

Steps

1. Go to Configuration ^ Network ^ General ^ TCP/IP .
2. Configure network parameters.

Working Mode

Multi-address Mode

The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default route. And then the system is connecting with the extranet and the data will be forwarded through the default route.

Net-fault Tolerance Mode

The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the video recorder will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.

Load Balance Mode

By using the same IP address and two NIC cards share the load of the total bandwidth, which enables the system to provide two Gigabit network capacity.

C® Note

Working mode is only available for certain models.

NIC Type

Select NIC type as your desire. If your device supports Wi-Fi dongle function, the NIC of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

MTU

The maximum transmission unit (MTU) is the size of the largest network layer protocol data unit that can be communicated in a single network transaction.

Default Route

Select a route as your desire. If your device supports Wi-Fi dongle function, the route of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

Auto Obtain DNS

If DHCP is checked. You can check Obtain DNS Automatically to obtain Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. DDNS

Dynamic domain name server (DDNS) maps dynamic user IP addresses to a fixed domain name server.

Before You Start

Register DynDNS, PeanutHull and NO-IP services with your ISP.

Steps

1. Go to Configuration ^ Network ^ General ^ DDNS .

Enable 0

DDNS Type DynDNS ▼

Server Address

Device Domain Name

User Name

Password

Status DDNS is disabled

Figure 6-4 DDNS

1. Check Enable.
2. Select a DDNS type.
3. Enter parameters including service address, domain name, etc.
4. Click Apply.

What to do next

You can view DDNS status in Status.

• • 1. NAT

Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.

Before You Start

Enable the UPnP™ function of your router if UPnP™ is required. When the device network working mode is multi-address, the default device route should be on the same network segment as the LAN IP address of the router.

Steps

1. Configuration ^ Network ^ General ^ NAT .
2. Check Enable.
3. Select Mapping Type as Manual or Auto

Auto The port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping.

Manual Select an external port type. Click / to edit External Port. You can use the default external port No., or change it according to actual requirements. External Port indicates the port No. for port mapping in the router.

The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.

1. Set the virtual server of your router, including internal source port, external source port, etc. The virtual server parameters shall be corresponding with your device port.
   • 1. Ports (More Settings)

Set different port types to enable relevant functions as your desire.

Go to Configuration ^ Network ^ General ^ More Settings .

Alarm Host IP/Port

The device will send the alarm event or exception message to the alarm host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

Alarm Host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the Alarm Host Port (7200 by default) must be the same as the alarm monitoring port configured in the software.

Server Port

For remote client software access. Ranges from 2000 to 65535. The default value is 8000.

HTTP Port

For remote web browser access. The default value is 80.

Multicast IP

Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network. A multicast IP address covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS software, the multicast address must be the same as that of the device.

RTSP Port

RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The port is 554 by default.

Output Bandwidth Limit

You can check the checkbox to enable output bandwidth limit.

Output Bandwidth

After enable the output bandwidth limit, input the output bandwidth.

CUl Note

• The output bandwidth limit is used for the remote live view and playback.
• The default output bandwidth is the maximum limit.

Figure 6-5 Port Settings

6.2.5 Upload Logs to the Server

You can upload system logs to the server for backup.

Steps

1. Go to Configuration ^ Network ^ General ^ Log Server Settings .

Enable

Upload Time Interval (Fi) 1

Server IP Adtfress

Port 514

Apply

Figure 6-6 Log Server Settings

1. Turn on Enable
2. Set Upload Time Interval, Server IP Address, and Port.
3. Optional: Click Test to test if parameters are valid.
4. Click Apply.
   • 1. HiLookVision

Go to Configuration ^ Network ^ Platform Access . Refer to HiLookVision for details.

• • 1. Email

Go to Configuration ^ Network ^ Email . Refer to Email for details.

6.3 Camera Management

• • 1. Network Camera

Add Automatically Searched Online Network Camera

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Camera .
2. Click Online Device. The online cameras on the same network segment will be displayed in the list.

+ Qi ICT O 9 Searchl-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 6-7 Online Device

1. Select a network camera, and click Add to add it.

Add Network Camera Manually

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera should be in the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Activate the network camera to add.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .

Figure 6-8 Add IP Camera

3. Enter information of the network camera to add.

Use Channel Default Password

If it is checked, the video recorder will add the camera by the set channel default password.

4. Click Add.

Add Network Camera on Different Network Segment

If your network camera is on a different network segment, the device can search its IP address within a range of IP addresses, and add it.

Before You Start

• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click Advanced Search.
3. Enter Network Segment.

first three octets the camera IP address.

O If your network camera is not on the same network segment with the NVR and s… ,

□ Network Segment 192 . 168 . 0 . 0

□ Network Segment 192. 168.1 . ~

| Cancel

Figure 6-9 Enter Network Segment

1. Click Add.

Add Network Camera Through Plug-and-Play

If an inactive network camera or third party ONVIF camera is connected to your network, the video recorder may automatically detect and add the camera, or notify you to manually add it.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click More.
3. Select Plug-and-Play.
4. Optional: Enable Auto Add Network Camera. The video recorder would automatically detect and add the inactive network camera or third party ONVIF camera.

Plug-and-Play x

Auto Add Network Camera «

OK

Figure 6-10 Auto Add Network Camera

‘Note

If you turn off Auto Add Network Camera, when an inactive network camera or third party ONVIF camera is connected to your network, the video recorder would automatically detect it and notify you to add it.

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / of an added network camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the drop-down list.

1. Click OK.

Example

Enter an example that illustrates the current task (optional).

What to do next

Enter the tasks the user should do after finishing this task (optional).

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Add Network Camera Through PoE

The PoE interfaces enable the device to transfer electrical power and data to connected PoE cameras. And the PoE interface supports the Plug-and-Play function. Connectable PoE camera number varies with device models. If you disable a PoE interface, you can also use it to connect to an online network camera.

Add PoE Camera

Steps

1. Go to Configuration ^ Camera ^ Camera ^ PoE Settings .
2. Enable or disable long network cable mode by selecting Long Distance or Short Distance.

Long Distance

Long-distance (100 to 300 meters) network transmissions via PoE interface.

Short Distance

Short-distance (< 100 meters) network transmission via PoE interface.

C® Note

• The PoE ports are enabled with the short distance mode by default.
• The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 Mbps.
• The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
• When the transmission distance reaches 100 to 250 meters, you must use the CAT5e or CAT6 network cable to connect with the PoE interface.
• When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.

Figure 6-11 Add PoE Camera

1. Click Apply.
2. Connect PoE cameras to your device PoE interfaces with network cables.

What to do next

The connected PoE camera will be displayed in Configuration ^ Camera ^ Camera ^ IP Channel .

You can click its status to view live image.

Add Non-PoE Network Camera

You can use the PoE channel resource to connect a non-PoE network camera.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click jo of a channel with no linked network camera.
3. Select Adding Method as Manual.

Plug-and-Play

The camera is physically connected to the PoE interface. You can click ® in the added device list to edit its parameters.

Manual

Add IP camera without physical connection via network cable.

1. Set other parameters, such as user name, password, and IP address.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

Configure Channel Type

You can disable a PoE channel to additionally increase a normal IP channel resource.

Go to Configuration ^ Camera ^ Camera ^ PoE Binding Configuration , and set the PoE channel as your desire.

Figure 6-12 PoE Binding Configuration

Sort Channel Order

Go to Configuration ^ Camera ^ Camera . Refer to Sort Channel Order for details.

Configure Remote Settings

Go to Configuration ^ Camera ^ Camera . Refer to Configure Remote Settings for details.

Import/Export IP Camera Configuration File

The information of added network camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc. And the exported file can be edited on your computer, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

Before You Start

Connect a backup device like USB flash drive to your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click El
3. Click Export to export configuration files to the connected backup device.
4. To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the video recorder.

Advanced Settings

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Configure the parameters as your desire.

H.265 Auto Switch Configuration

If you enable the option, video recorder will automatically switch to H.265 stream for the network camera (which supports H.265 video format) for the initial access.

Upgrade

Upgrade the added network cameras.

Channel Default Password Management

Change the default password of activating and adding network camera.

• • 1. Display Settings

Configure the OSD (On-Screen Display), image settings, exposure settings, day/night switch settings, etc.

Steps

1. Go to Configuration ^ Camera ^ Display .
2. Select Camera.
3. Configure parameters as your desire.

OSD Settings

Configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc.

Image Settings

Customize the image parameters including the brightness, contrast, and saturation for the live view and recording effect.

Exposure

Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.

Day/Night Switch

The camera can be set to day, night, or auto switch mode according to the surrounding illumination conditions.

Backlight

Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

Image Enhancement

For optimized image contrast enhancement.

OSD Settings

Image Settings

Exposure

Day/Night Switch

Backlight

Image Enhancement

Camera Parameters Settings

Camera

Camera Name

Camera 01

Figure 6-13 OSD

4. Drag the text frames on the preview window to adjust the OSD position.

5. Click Apply.

• • 1. Privacy Mask

You are allowed to configure the privacy mask areas that cannot be viewed or recorded.

Steps

1. Go to Configuration ^ Camera ^ Privacy Mask .
2. Select Camera.
3. Check Enable.

Clear Area 1

□ Clear Area 2

□ Clear Area 3

□ Clear Area 4

Clear All

Camera

Enable

Figure 6-14 Privacy Mask

4. Drag to draw an area on the window. The frames of the areas will be marked with different colors.

OZlNote

Up to 4 privacy mask areas can be configured. The size of each area can be adjusted.

5. Click Apply.

6.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 6-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

6.5 Event Configuration

• • 1. Normal Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Video Tampering

Trigger alarm when the lens is covered and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Tampering .

Figure 6-15 Video Tampering

1. Set Camera.
2. Turn on Enable.
3. Adjust Sensitivity as your desire. The higher the value is, the more easily the video tampering can be triggered.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Video Loss

Detect video loss of a camera and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Loss .
2. Set Camera.
3. Turn on Enable.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Alarm Input

Set linkage actions for an external sensor alarm.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Input .

Figure 6-16 Alarm Input

Note

Local alarm input: Local alarm input is triggered by the external device that connected to the video recorder’s terminal block.

1. Click jo of a desired alarm input.

Figure 6-17 Edit Alarm Input

1. Customize Alarm Name.
2. Set alarm type as N.O (normally open) or N.C (normally closed).
3. Set Settings as Input to enable the function.

C®Note

If you set Settings as Nonuse, the alarm input will be disabled. If you set Settings as One-Key Disarming, the selected linkage method(s) of the alarm input will be disabled.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Alarm Output

Trigger an alarm output when an alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Output .

Figure 6-18 Alarm Output

1. Click <o of a desired alarm output.
2. Customize Alarm Name.
3. Select Dwell Time.

Figure 6-19 Edit Alarm Output

1. Set Settings as Input to enable the function.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Click Apply.

Flashing Light Alarm Output

When light and audio alarm camera is connected, you can set the flashing time, flashing frequency, and arming schedule of the flashing light alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click E for any row.
3. Set the Flashing Time and Flashing Frequency.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. ClickSave.

Audio Alarm Output

When light and audio alarm camera is connected, you can set the parameters and arming schedule of the audio alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click S for any row.
3. Select the Audio Type as Alarm Sound, Prompt Sound, or Custom Audio.

CHjNote

• When you select the Alarm Sound, you also need to select the alarm sound type.
• When you select the Alarm Sound, you also need to upload the custom audio, enter the audio name and select the uploaded audio in the drop-down box of Custom Audio.

1. Set the Alarm Times and Sound Volume.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. ClickSave.

Exception

Exception events can be configured to take the event hint in the live view window and trigger alarm outputs and linkage actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Exception .
2. Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Enable Event Hint.
4. Select events to hint. Choose from:

• Click @ of Event Hint Configuration to select events.
• Click in the upper-right corner of local menu to enter alarm center to select events.

1. Select Exception Type to set its linkage actions.

Event Hint

Set Event Hint 0

Figure 6-20 Exceptions

4. Set the arming schedule. Refer to Configure Arming Schedule for details.

5. Click Apply.

6.5.2 Perimeter Protection

Perimeter protection includes line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

OU Note

Perimeter protection is only available for certain device models or camera models.

Line Crossing Detection

Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Line Crossing .
2. Set Camera.
3. Select VCA Mode.

By NVR

The event will be analyzed by NVR. The device can analyze videos that contain human and vehicle. Only the target of selected type (human or vehicle) will trigger alarms, which can reduce false alarms that are caused by other objects.

By Camera

The event will be analyzed by camera.

1. Turn on Enable.
2. Set the detection rules and detection areas.
3. Set Arming Area.
4. Set Direction as A<->B, A->B, or A<-B.

A<->B

Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms.

A->B

Only an object crossing the configured line from the A side to the B side can be detected.

B->A

Only an object crossing the configured line from the B side to the A side can be detected.

1. Click Max. Size and draw a quadrilateral in the preview window to set the maximum draw area size.
2. Click Min. Size and draw a quadrilateral in the preview window to set the minimum draw area size.
3. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
4. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
5. Optional: Set Detection Target as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

C® Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Intrusion Detection

Intrusion detection function detects people, vehicles, or objects that enter and loiter in a pre­defined virtual region.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Intrusion .
2. Select Camera to configure.
3. Turn on Enable.
4. Set the detection rules and detection areas.
5. Select Arming Area.
6. Adjust Time Threshold and Sensitivity.

Sensitivity

The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm will be triggered. Its range is [1-100].

Time Threshold

Range [1s-10s], the threshold for the time of the object loitering in the region. When the duration of the object in the defined detection area is longer than the set time, the alarm will be triggered.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human body or vehicle.

C® Note

This function is only available for certain models.

1. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Region Entrance Detection

Region entrance detection function detects people, vehicle or other objects which enter a pre­defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Entrance .
2. Select Camera to configure.
3. Check Enable Region Entrance Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.

Region Exiting Detection

Region exiting detection function detects people, vehicle or other objects which exit from a pre­defined virtual region, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Exiting .
2. Select Camera to configure.
3. Check Enable Region Exiting Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.
    • 1. Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o
   • 1. Other Events

Thermal Camera Detection

The device supports the event detection modes of thermal network cameras: fire detection, temperature detection, etc. You can configure the arming schedule and linkage actions of the selected event.

Before You Start

Add a thermal network camera to your device and make sure the camera is activated.

Steps

1. Go to Configuration ^ Event ^ Other Events .
2. Select a thermal camera detection event.
3. Set Camera.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.
   • 1. Configure Arming Schedule

Steps

1. Click Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

[Z@Note

Time periods shall not be repeated or overlapped.

Figure 6-21 Set Arming Schedule

1. Click Apply.
   • 1. Configure Alarm Linkage Action

Configure Full Screen Monitoring

When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Set the event output and dwell time.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time in seconds to show alarm event image. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

1. Go to Linkage Action interface of the alarm detection.
2. Select Full Screen Monitoring alarm linkage action.
3. Select the channel(s) in Trigger Channel settings you want to make full screen monitoring.

OS Note

Auto-switch will terminate once the alarm stops and back to the live view interface.

Configure Audio Warning

The audio warning enables the video recorder to trigger an audible beep when an alarm is detected.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Enable Audio Output and set Volume.
3. Go to Linkage Action interface of the alarm detection.
4. Select Audio Warning alarm linkage action.

Notify Surveillance Center

The video recorder can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the computer installed with client software (e.g., iVMS-4200, iVMS-5200).

Steps

1. Log into video recorder in web browser.
2. Go to Configuration ^ Network ^ Advanced Settings ^ Other .
3. Set Alarm Host IP and Alarm Host Port.
4. In local menu, go to Linkage Action interface of the alarm detection.
5. Select Notify Surveillance Center.

Configure Email Linkage

The video recorder can send an email with alarm information to a user or users when an alarm is detected.

Steps

1. Switch to easy mode.
2. Go to Configuration ^ System ^ Network ^ Email .
3. Configure the Email settings.
4. Go to Linkage Action interface of the alarm detection.
5. Select Send Email alarm linkage action.

Trigger Alarm Output

The alarm output can be triggered by the normal and smart events.

Steps

1. Go to Linkage Action interface of the alarm input or event detection.
2. Click Trigger Alarm Output.
3. Select the alarm outputs to trigger.
4. Go to Configuration ^ System ^ Event ^ Normal Event ^ Alarm Output .
5. Select an alarm output item from the list. Refer to Alarm Outputfor the alarm output settings.

Configure PTZ Linkage

Video recorder can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occur.

Steps

1. Go to Linkage Action interface of the alarm input or VCA detection.
2. Select PTZ Linkage.
3. Select the camera to perform the PTZ actions.
4. Select the preset/patrol/pattern No. to call when the alarm events occur.

PTZ Linkage

PTZ Linkage [D1] IPCamera 01 –

(• Preset No. 5 –

C Patrol No. 1

OPattern No. 1

Figure 6-22 PTZ Linkage

CU Note

You can set one PTZ type only for the linkage action each time.

6.6 Recording Management

• • 1. Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous.

Configure Event Recording

You can configure the recording triggered by the normal event or smart event.

Steps

1. Go to Configuration ^ Event .
2. Configure the event detection and select the cameras to trigger the recording when event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 6-23 Recording Schedule

• Continuous: Continuous recording.
• Event: Recording triggered by all event triggered alarm.

1. Select a camera in Camera No.
2. Check Enable.
3. Configure the recording schedule.
4. Click Edit.
5. Select a day to configure in Weekday.
6. To set an all-day recording schedule, check All Day and select schedule Type.
7. To set other schedules, uncheck All Day and set Start/End time and schedule Type.

CSNote

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Edit

Figure 6-24 Edit Schedule

Ü@Note

You can also Click to select schedule type as ContinuousorEvent.and On the table, drag the mouse on the desired period to draw a colored bar.

1. Click Apply.
   • 1. Configure Recording Parameter

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub-stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Steps

1. Go to Configuration ^ Record ^ Parameter to configure camera main stream and sub-stream parameters.
2. Configure recording parameters.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

Enable H.264+

The H.264+ mode helps to ensure the high video quality with a lowered bitrate. It can effectively reduce the need of bandwidth and HDD storage space.

Audio Source

The audio input signal source. If you select Audio Source as Camera Audio, it will transmit audio via coaxial cable, and make the local audio input signal unavailable. Ensure the camera supports to transmit audio via coaxial cable before selecting Audio Source as Camera Audio.

C®Note

Audio Source is only available for certain models.

1. Click Apply.
   • 1. Storage Device

Initialize HDD

If it is the first time you use your HDD, please initialize it after it is installed.

Before You Start

Install at least an HDD to your video recorder.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.
7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.
8. Click OK.

Result

The added NetHDD will be displayed in the storage device list.

• • 1. Configure Storage Mode

Configure HDD Quota

Each camera can be configured with an allocated quota for storing videos.

Steps

1. Go to Configuration ^ Record ^ Storage Mode .
2. Select Mode as Quota.
3. Select a camera to set quota in Camera.
4. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB).

Mode ® Quota O Group

A Free Quota Space 931 GB

Figure 6-25 Quota

dJNote

When the quota capacity is set to 0, all cameras will use the total capacity of HDD for videos and pictures.

1. Click Apply.
2. Reboot the video recorder to activate the new settings.
   • 1. Advanced Settings

Steps

1. Go to Configuration ^ Record ^ Advanced Settings .
2. Configure the parameters as your desire.

Overwrite

• Disable: When the HDD is full, video recorder will stop writing.
• Enable: When hard drive is full, video record will continue to write new files by deleting the oldest files.

Enable HDD Sleeping

HDDs which are free of working for a long time will turn into sleep status.

1. Maintenance
   1. Restore Default

Steps

1. Click 0 at the upper-right corner.
2. Select the restoring type.

Simple Restore

Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

Factory Defaults

Restore all parameters to the factory default settings.

Restore to Inactive

Restore the device to the inactive status, and leave all settings unchanged except restoring user accounts.

1. Click Yes. The device will reboot automatically.
   1. Search Log

The operation, alarm, exception and information of video recorder can be stored in logs, which can be viewed and exported at any time.

Steps

1. Go to Maintenance ^ More .
2. Set the search conditions.
3. Click Search.
   1. Advanced Settings

Steps

1. Go to Configuration ^ Network ^ Advanced Settings .
2. Configure the parameters as your desire.

RTSP

You can specifically secure the stream data of live view by setting the RTSP authentication.

RTSP Authentication Type

Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

ISAPA

ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which can realize the communication between the system devices (e.g., network camera, NVR, etc.). The video recorder is as a server, the system can find and connect the video recorder.

HTTP

The admin user account can disable the HTTP service from the GUI or the web browser. After the HTTP is disabled, all the related services, including the ISAPI, Onvif and Gennetc, will terminate as well.

HTTP Authentication

If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type.

IP Camera Occupation Detection

The function detects the network camera status. If the network camera has been added by another video recorder, the network camera status will show as □ in Online Device list.

1. Click Apply.
   1. Buzzer Switch

You can enable or disable buzzer with alarm linkage or exceptional linkage.

Steps

1. Click ® at the upper-right corner.
2. Click More.
3. Go to Buzzer Switch.
4. Turn on or turn off Enable.
   1. Device Maintenance
      1. Schedule Reboot

The device will automatically restart according to the schedule.

Steps

1. Click El at the upper-right corner.
2. Click More.
3. Go to Device Maintenance ^ Schedule Reboot .
4. Turn on Enable.
5. Set the reboot schedule.
6. Click Apply.
   • 1. Camera Upgrade

Upgrade the camera(s) in the added device list.

Steps

1. ClickMaintenance ( ) ^ More ^ Deice Maintenance ^ Camera Upgrade.
2. Click Check for Updates.
3. Upgrade camera.

• Select the channel to upgrade, and click the Upgrade on the right.
• Click Quick Upgrade to upgrade all channels that have updates.
  • 1. Device Status

You can mute the selected channel(s).

Steps

1. Click El at the upper-right corner.
2. Click More.
3. Go to Device Maintenance ^ Device Status .
4. In the Mute and Not Disturb column, check the corresponding channel(s).

Result

The selected channel(s) will be muted.

• 1. Upgrade

/»\ Warning

Do not shutdown or turn off the power during upgrade.

• • 1. Local Upgrade

Before You Start

Store the upgrade firmware to a backup device, and connect it to your device.

Steps

1. Go to Maintenance .
2. Click O near Firmware.
3. Select a backup device in Device Name.
4. Select the upgrade firmware.
5. Click Upgrade. Your device will reboot automatically.
   • 1. Online Upgrade

Upgrade the device with the latest online firmware.

Before You Start

Enable HiLookVision and configure its parameters. Refer to HiLookVision for details.

Steps

1. Go to Maintenance .
2. Click O .
3. Go to Online Upgrade .
4. Download the latest firmware.

Auto Download The will automatically check and download the latest firmware.

Test Upgrade Click Test Upgrade to manually check and download the latest firmware. 5. Upgrade your device if a new firmware version is available. The device will reboot automatically.

1. Alarm

When events occur, you can view their details in alarm center.

• 1. Set Event Hint

Select the events to hint in alarm center.

Steps

1. Click in the upper-right corner of local menu to enter alarm center.
2. Select Exception, Basic Event, or Smart Event to configure as your desire.

Figure 8-1 Alarm Centre

1. Click ft and select events to hint.
2. Click OK.

When the selected events occur, the alarm information will be displayed (locating in upper­right corner of local menu).

• 1. View Alarm in Alarm Center

Steps

1. Click in upper-right corner of local menu.
2. Select Exception, Basic Event, or Smart Event to view as your desire.
3. Web Operation
   1. Introduction

You can get access to the video recorder via web browser.

You may use one of the following listed web browsers: Internet Explorer 11.0, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024×768 and above.

For certain models, you will have to download a web component plug-in, and install it. Otherwise, a few functions would be unavailable. The download address is http://

hikdownload.ys7.com/web/webplugin/windows/WebComponents/standard/ WebComponents.exe .

• 1. Login

You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.

Steps

1. Open web browser, input the IP address of the video recorder and then press Enter.

C@Note

If you have changed HTTP port, enter http://IP address:HTTP port in address bar. E.g., http: 192.168.1.64:81.

1. Enter user name and password in the login interface.
2. Click Login.

Figure 9-1 Login

4. Follow the installation prompts to install the plug-in.

C@Note

You may have to close the web browser to finish the installation of the plug-in.

• 1. Live View

After login, live view interface shows.

Figure 9-2 Live View

• 1. Playback

Click Playback to enter playback interface.

Figure 9-3 Playback

• 1. Configuration

Click Configuration to enter configuration interface.

Figure 9-4 Configuration

• 1. Log

Steps

1. Go to Maintenance ^ System ^ Maintenance ^ Log .
2. Set the search conditions.
3. Click Search.

Figure 9-5 Log

1. Appendix
   1. Glossary

Dual-Stream

Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

DVR

Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from analog cameras, compress the signal and store it on its hard drives.

HDD

Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.

DHCP

Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network.

HTTP

Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information between servers and browsers over a network.

PPPoE

PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to- Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet networks.

DDNS

Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.

Hybrid DVR

A hybrid DVR is a combination of a DVR and NVR.

NTP

Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.

NTSC

Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.

NVR

Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.

PAL

Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.

PTZ

Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.

USB

Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.

Device Complete Guide

<p>The post Hilook 4K NVR Device Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

These exceptions can occur when:

• A hard drive has not been installed or properly formatted
• There is an error with the hard drive, it has been damaged, or the cameras are just not recording properly
• A hard drive has been filled and not set to overwrite
• There is an IP conflict, preventing the NVR from operating properly
• The NVR detects an illegal login
• The NVR loses its network connection

Of course, ignoring these exceptions are not recommended. However, you can disable the beeping while you address whatever the issue is by following the steps below.

​Quick Guide :

1. Hik-Connect Hikvision Unbind Device from Its Original Account
2. How to Find The Encryption/Verification Code? Hilook Hikvision Annke
3. Hikvision Devices password reset all methods guide

How do I stop my Hikvision NVR from beeping

Step 1:​

Step 2:​

​

Step 3:​

Step 4:​

Step 5:​

Source: How do I stop my Hikvision NVR from beeping

<p>The post How do I stop my Hikvision NVR from beeping? first appeared on NVR IPCAMERA SECURITY.</p>

How to Reset Camera If you reset the camera, the camera will come back to default and you need to set up everything again.

1. Plug camera into the power supply

2. Use a pin press and hold the reset button on the camera. Keep holding the reset button for 30 seconds and remove your hand.

I minute later, the camera will spin by itself until it stops after 30 seconds. You can see the LED will flash in blue color and the camera will rotate itself, which indicates reset succeeds.

For other models: I21AE, I21AF

If you want to reset the camera or insert the SD card in the camera but didn‘t find the button, You should use your hand to turn the lens up.

Pls press and hold the reset button on the camera. Keep holding the reset button for 1 minute and remove your hand. You can listen to a ‘hello‘ sound, which indicates reset succeeds.

How to Reset the Password of POE Cameras?

Purpose:

After you reset the password of Annke NVR or add a new POE camera to the Annke NVR, you may find the cameras cannot show images.
Because: For the camera to work properly, the password of the cameras should also be reset. Only the camera with same password as NVR will work in the way ‘Plug-and-Play’

Below are the steps to reset the cameras’ password.

Video Guide:

Part #1: Export the file in ‘.XML’ format and send it to ANNKE support

Part #2: Import the file (also .XML format) received from ANNKE support

Read Next :

1. IC Realtime Password Reset
2. How to reset YI camera
3. CloudSEE How to reset device password

Text Guide:

1. Download and install a software SADPTool on your Windows computer. Here is the download link: For

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

2. Connect your computer to one of the POE ports (i.e. the camera port) on your NVR.

Note:

If your computer does not have an Ethernet port, you can plug the NVR to the router by 2 Ethernet cables. (One from the LAN port, the other one from a POE port).

Then connect computer to the same router via WIFI. Here is a picture for your reference.

3. Run the software SADPTool and it will detect the camera‘s IP.

4. Select the camera‘s IP and click forget password at the right bottom of the software.

5. Click “Export” and select the path to export an XML file. Please export the file of each of your nonworking cameras.

7. Send us the XML file (send to this email: support@annke.com) and we will give you another key file to continue the password reset.

NOTICE:
1. Please do NOT turn off your NVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

8. Select “Import” and choose the file we sent to you.
Input your NVR’s password as the new password and confirm the password of the camera. Click “Confirm” to finish reset.

NOTICE:
Please follow the matching guide in our email to import the XML file to the cameras accordingly.
(For example, we will say “xxxxxx.xml” for “xxxxxx.xml”)

After resetting the cameras successfully, please turn off your NVR, wait for about 10 seconds, then turn on the NVR again.

How to Reset Camera to Factory Default by 12V Power Adapter?

1. Get a 12V power adapter.

2. Press and hold the reset button on the camera for 20 seconds. Keep holding untill the step let your hand go.

3. Keep holding the reset button. At the same time, plug the camera into the power source.

4. Hold on the reset button for 20 seconds after the camera is plugged into the power adapter and left the hand go.

How to Reset Bullet Camera?

Notice: The method is only working for bullet cameras who have a reset button on the camera.

1. Unplug the camera from power source and NVR.

2. Press and hold the reset button on the camera for 20 seconds. KEEP HOLDING UNTIL the step let your hand go.

3. Keep holding the reset button. At the same time, plug camera to NVR. NVR must be powered on already.

4. Hld on the reset button for 20 seconds after the camera is plugged into NVR and let the hand go.

How to Reset I61DQ Camera to Factory Default?

If you reset the camera, the camera will come back to default and you need set up everything again.

1. Unplug the camera from power and ethernet cable from the router first.

2. Use a pin press and hold the reset button at bottom of the camera. At the same time, use your other hand to plug the camera to power and keep holding the reset button.

3. Keep holding the reset button for 15 seconds and remove your hand.

I minute later, the camera will spin by itself until it stops after 30 seconds. You can see the LED will flash in blue color, which indicates reset succeeds.

How to Reset Dome Cameras

The method is only for dome cameras like I61FC

1. Unplug the camera from NVR.

2. Use an instrument to loose 3 screws on camera‘s base.

Notice: the screw cannot be taken away but loose.

3. Open the round cover and find the reset button.

4. Use hand press and hold on reset button to reset the camera.

5. camera is reset and will show image on NVR.

How to Upgrade the IP Camera’s Firmware?

1. Make sure the camera is connected to the router by ethernet cable or by wifi.

2. Get a windows computer that is connected to the same router by wifi or by cable and is in the same network area as the camera is.

3. Install software SADPtool. Here is the download link.

support.annke.com/document/HK/general/tool/SADPTool.exe

4. Run the tool and detect the camera‘s IP.

5. Access camera‘s setting page by its IP. Please use IE instead of other browsers. If your computer is winning 10, there is a method to find IE.

https://help.annke.com/hc/en-us/articles/360000249682-How-use-IE-on-windows-10-system-

6. Go to setting select file to upgrade.

7. after upgrading, please restore the camera.

<p>The post How to Reset Camera to Factory Default first appeared on NVR IPCAMERA SECURITY.</p>

Purpose: Some wireless cameras support upgrading the version from the network. That means you don’t need to have a firmware file. But please note that if your camera works well, we do not suggest to update the firmware since there is the risk that some functions will mess up after upgrade sometimes.

Steps:

1. Please go to System setup-Network setup to make sure the P2P status is online, you can refer to this picture below to check.

2. Please go to System Admin-IPC Maintenance to select the camera that you want to upgrade and choose Start.
Please remember to select firmware from Network.

3. If there is a message shows “Failed to check the firmware”. You can try one more time.

4. Then you can see “Downloading the Firmware” like the picture below. It means the camera detects the firmware file and updating.

5. Now, you can see the status shows “Upgrade Succeeds”, it means the camera update finished.

When you finished updating the camera’s firmware version, you can refer to this link below to enhance the camera’s video single.
https://help.annke.com/hc/en-us/articles/360000254841-How-to-enhance-video-signal-

How to Update the Camera’s Firmware Version Online?

1. Please go to the system Menu–>System setup-Network setup page to make sure the P2P status is online, you can refer to these pictures below to check.

2. Please go to System Admin–>IPC Maintenance to select the camera that you want to upgrade, and choose Start.

3. If there is a message show Failed to check the firmware. You can try more times.

4. Then you can see “Downloading the Firmware” like the picture below shows. It means the camera detects the firmware file and updating.

5. Now, you can see the status shows“Upgrade Succeed”, it means the camera update finished.

When you finished updating the camera’s firmware version, you can refer to this link below to enhance the camera’s video signal.

XMeye – How to Upgrade Camera‘s Firmware?

1. Connect your NVR to a router with a network cable.

2. Use a windows computer which also connected to the same router as DVR/NVR is connected to install upgrading software.

software download link

support.annke.com/document/XM/General/tool/device_manager.exe

3. Run software Device manager. It will detect many IPs.

If your system is a 4 channel system, there are 5 IPs. One is NVR‘s IP and other 4 are cameras‘ IP.

How do you know which one is NVR‘s IP and which one is which camera‘s IP? Below is the method.

4. Select one camera‘s IP and select the upgrading file to upgrade.

<p>The post How to Update the Cameras Firmware Version Online first appeared on NVR IPCAMERA SECURITY.</p>

Summary: This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching camera live view/playback and download recordings, etc.

To access the system remotely on Guarding Vision, please add via P2P Cloud. See this instruction.

Video Guide:

Step by Step:

1. Download and install the software Guarding Vision on your computer.

For Windows, click here to download.
For Mac, click here to download.

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system.

4. Run the software Guarding Vision. Register an administrator account.

Note: This account is only for logging in to Guarding Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login)

5. Run the software, and go to Device Management -> Device Type ­-> Device.
If the system and computer are in the same LAN network, you can see the device information under the Online Device list. Select your device, click on Add to Client.

6. On the pop-up page, set the details as the picture below shows, then click on ‘Add’.

Note:

1. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
2. The user name must be ‘admin’.
3. Password is the one you used to log in to your system on the monitor/TV.
4. Remember to tick Export to Group.

7. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

8. Go to the Main View tab page, click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

How to Remotely Configure The Device on Guarding Vision?

Introduction:

The Guarding Vision enables the user to configure the device directly. You may refer to this article to find detailed instructions.

Steps:

1. Connect the device to the Guarding Vision via the device’s IP address.

Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)

2. Go to ‘Device Management’ and click ‘Remote Configuration’.

If you have any other questions, please contact  technical support at support@xvraid.com by email.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

What to Do If Guarding Vision Asks for The Encryption Code in Live View?

Introduction:

When the user is live to view the cameras on Guarding Vision, it is required to enter the encryption code sometimes. The encryption code is the verification code that the user sets up when activating the device for the first time, which can make your security system more secure. In this article, we will show you how to find the encryption code.

Steps:

1. Refer to the link below to find the encryption code first.

How to Find The Encryption/Verification Code?

2. Go to ‘Device Management→Group‘ and click ‘Modify‘.

3. Type in the encryption code on ‘ Stream Key‘ and click ‘Ok’.

Note: If you have more than one camera, click ‘copy to’ to synchronize the configurations to other cameras.

<p>The post Access the DVR/NVR System via Guarding Vision first appeared on NVR IPCAMERA SECURITY.</p>

Introduction:

To remotely access the NVR system on the phone APP or computer software, the cloud network status of the NVR system must be ‘Online’.

For the new version, right-click the mouse on the monitor and go to ‘Fast Network’ to check the cloud network status.

If the system is ‘Offline‘, please refer to this article to make it ‘Online’.

Steps:

1. Make sure the NVR system is connected to the router directly by network cable.

2. Go to ‘Network Setup‘ and make sure ‘DHCP‘ is enabled.

Tip: Reboot the NVR system after checking the above network settings.

If the system is still offline, go to ‘Network Setup‘ to disable ‘DHCP’. Then enter ‘8.8.8.8‘ on ‘Preferred DNS‘. After that, reboot the system and check if the system is ‘online’.

If the system is offline even after the DNS server is changed, please try the instructions below.

1. Change another network cable for the system.

2. Go to ‘System Setup→System Admin→Factory Settings‘ to reset the system.

3. Connect the system to another router if you have one.

Notice:

If you have any other questions, please contact technical support at support@xvraid.com by email.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

What to Do If The Cloud P2P of The DVR/NVR System is Offline?

Purpose:

To remotely access the DVR/NVR system on the phone APP or computer software, the cloud network status of the DVR/NVR system must be ‘Online’. If the system is ‘Offline’, please refer to this article to make it ‘Online’.

Solution 1:

1. Make sure the DVR/NVR system is connected to the router directly by network cable.

2. Access the system menu on the monitor or TV and go to ‘Configuration–>Network–>General‘, tick on ‘Enable DHCP‘, then click ‘Apply‘.

3. Go to ‘Platform Access’, tick on ‘Enable‘, and make sure the “Verification Code” is set up. The verification code is created by the user, which should include letters and numbers. For example, abcd1234.

Notes:

1. In different firmware versions, the ‘Access Type’ has different names, such as Cloud P2P, Annke Vision, Annke Cloud.

2. Make sure the DDNS and PPPoE, NTP, NAT have been disabled. Otherwise, they will interfere with the DHCP.

Tip: Reboot the system after checking the above network settings.

If the system is still offline, go to ‘Configuration–>Network–>General’ and follow the instructions in the picture below to disable DHCP, DNS DHCP. Then enter ‘8.8.8.8‘ in ‘Preferred DNS server‘, enable ‘DHCP‘ again. Click on ‘Apply’ to save the settings. After that, reboot the system and check if the system is ‘online’. 

Solution 2:

Change another network cable for the system.

Solution 3:

Reset the system to factory settings.

Solution 4: 

Connect the system to another router if you have one.

If the screen on your system doesn’t look like the above pictures, please refer to the below links:
What to Do If P2P Status Shows Offline? (S500 series)
What to Do If The NVR(H800) Is Offline?

In case you are accessing the ANNKE system on a computer browser, refer to this video to make the system online:

Notice:

If you have any other questions, please contact ANNKE technical support at support@xvraid.com by email.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

What to Do If P2P Status Shows Offline?

Purpose: If you want to remotely access the Annke system via phone app or computer software, the system’s network status must be Online. Below is the method to make the Annke New Series system online.

Here are the steps:

1. Make sure the receiver is connected to a router via ethernet cable. You can try to change another ethernet cable and another router port to check.
   
2. Go to Setting- Network- General, tick on ‘DHCP‘ and “Obtain DNS automatically“, then click ‘Apply’.
   
3. Go to ANNKE Vision, tick on ‘Enable‘.  Please make sure the Verification Code must be set up, and we suggest don’t check the Stream encryption.
    
4. If you find the above setting still cannot make your system online, please go back to Setting- Network- General to disable ‘DHCP‘ and “Obtain DNS automatically“, input ‘8.8.8.8‘ in Preferred DNS server, then click on Apply to save the settings.  After that, you can Reboot the system to see if the system becomes online.
   
5. Restore the system to the factory default settings and activate it again from the beginning.
   

• Note:
  In case you are accessing the ANNKE system on a computer browser, refer to this video to make the system online:

<p>The post What to Do If The NVR Offline? first appeared on NVR IPCAMERA SECURITY.</p>

When the user is viewing the live view on the APP, it is required to enter the encryption code first. The encryption code is the verification code that the user sets up when activating the device for the first time, which can make your security system more secure. In this article, we will show you how to find the encryption code.

Steps:

Please access the system menu on the monitor or TV and go to System Configurations→Network→Annke Vision.

For the old version of the ANNKE DVR/NVR system, please go to System Configurations→Network→Platform Access.

For the new H800 (N46PCK/N48PAW) NVR system, please go to System Configurations→Network→Annke Vision.

2. If you have a standard alone POE camera and the camera is not connected to the NVR system, please access the setting menu of the camera on the web browser from the PC and go to Configurations→Network→Advanced Settings→Platform Access.

Please refer to the link below to find detailed instructions about how to access the setting menu of the camera on the web browser from the PC.

<p>The post How to Find The Encryption/Verification Code? first appeared on NVR IPCAMERA SECURITY.</p>

Note:  Each camera needs an individual audio-in port. (If the DVR has only one audio-in port, then only the camera on channel #1 can record with sound)

Here are the steps for you:

1. Make sure your DVR has RCA red audio cord at the back of the DVR.
2. Hook up an external microphone to DVR by audio cable.
3. The microphone should be put next to one camera so that that camera‘s image and sound are synchronized.
4. Connect a long audio cable to the microphone and DVR‘s audio-in port. Also, you can also connect a speaker to the audio-out port of the DVR.
5. Finally, you could go to the DVR Settings–Schedule–Camera No.–Advance–Record Audio to enable the Record Audio.

Note:

If the camera comes with a built-in microphone, the ‘Audio‘ configuration should be ‘Camera‘.

If you install an external microphone for the camera, the ‘Audio‘ configuration should be ‘Local‘.

To get sound on the TV, computer, and the APP, you need to enable the speaker and microphone.

a). On the DVR from TV/monitor access

b). On the Annke Vision APP

c).  On the IE browser

d). On the computer software Guarding vision

If you find this article helpful, please click ‘Yes’ at the end of this article;
If you have any suggestions or questions for this article, please leave a comment in the below comment zone.

<p>The post How to Make The Cameras Record Audio? first appeared on NVR IPCAMERA SECURITY.</p>

1. Download “Annke Nova“, register an account, log in to the APP, and then add an IP camera to the APP. Here is the net link instruction of how to add the camera to the Annke Nova app for your reference.
   https://help.annke.com/hc/en-us/articles/360000253461

   

2. Download and install the “IFTTT” APP, then you can use your Google account, Facebook account, or register a new account for login.
   
3. Search “EZVIZ ” on IFTTT, select the EZVIZ module then login with your account. You should authorize IFTTT to access your EZVIZ account, and tap “Open” to enter the IFTTT.
   
   
4. Search “TP-Link Kasa” on IFTTT,  select the TP-Link Kasa module then log in with your TP-Link Kasa account. You should authorize IFTTT to access your TP-Link Kasa account, and tap “Open” to enter IFTTT.
   
5. IPC of Nova Series triggers TP-Link Kasa by motion detection.

   a). Link with IP Camera
   Open the “My Applets” and tap the “+” icon on the top right corner on the EZVIZ main page, then tap “+this” to search and enter EZVIZ to select the trigger. Click “An alarm event occurred” and then select the device and the alarm type. Choose “Nova S” and “Motion Detection Alarm”, then complete the settings by tapping the top right corner “√“.
   
   
   

   b). Link with TP-Link Kasa
   Choose “+that“,  then search and open “TP-Link Kasa“, select “Turn on” to connect Kasa. In the login page, then authorize to bridge IFTTT and Kasa. Enable the notification then you can tap “Finish” to complete the settings.
   
   

<p>The post How to Trigger the Linkage Between Ipc of TP-Link Kasa Via IFTTT? first appeared on NVR IPCAMERA SECURITY.</p>

When the user is viewing the live view on the APP, it is required to enter the encryption code first. The encryption code is the verification code that the user sets up when activating the device for the first time, which can make your security system more secure. In this article, we will show you how to find the encryption code.

Steps:

Please access the system menu on the monitor or TV and go to System Configurations→Network→Annke Vision.

For the old version of the ANNKE DVR/NVR system, please go to System Configurations→Network→Platform Access.

For the new H800 (N46PCK/N48PAW) NVR system, please go to System Configurations→Network→Annke Vision.

2. If you have a standard alone POE camera and the camera is not connected to the NVR system, please access the setting menu of the camera on the web browser from the PC and go to Configurations→Network→Advanced Settings→Platform Access.

Please refer to the link below to find detailed instructions about how to access the setting menu of the camera on the web browser from the PC.

Notice:

For any other questions, please contact technical support at by email.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

<p>The post How to Find The Encryption/Verification Code? Hilook Hikvision Annke first appeared on NVR IPCAMERA SECURITY.</p>