How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

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Part 2: Set up Hik-Connect on your mobile phone or tablet…​

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Part 3: Add the NVR to your Hik-Connect account…​

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Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

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Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

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Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

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Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

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Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

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When these are completed, click OK.​

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Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

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<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

WiFi Camera 3rd Gen setup via Green Feathers app

This guide shows you how to set up your WiFi Bird Box Camera, Solar Powered WiFi Camera, or Garden Wildlife Camera on WiFi

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Before you begin

Test the WiFi signal strength by taking your smartphone/tablet to the site where you plan to install your camera; if it has a weak signal at the installation site then the camera may struggle to maintain a connection (see section 9 Hints & Tips at the bottom of the guide for help with WiFi signal strength)
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Insert a micro SD card if you have one; hold the camera with the lens facing up, then insert the micro SD card with the metal contacts facing up. Push it in fully until you feel it click into place. If you have trouble inserting the SD card to the point where it clicks into place, hold it down with your thumb then use a thin object like a pen to push it down fully
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Before you mount the camera in the bird box, make sure it’s connected to your WiFi router and can be viewed on the app. It’s best to set the camera up when it’s plugged in a different room to your router, then once it’s connected you can unplug it and install it in the final location

Ensure the device being used to set up the camera is connected to the same WiFi network that you want the camera to be connected to (this is only required for the setup process)

Make sure you know the name and password of the WiFi network which the camera will be connected to

Make sure that you are connecting the camera to a 2.4GHz WiFi signal; if you don’t know what this is you can read more here
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Plug in the power supply into the trailing cable of the camera; after the camera has powered on you will hear a three note chime, and the camera will start saying “Wait for WiFi config”

Remove the lens cap on the camera, if it has one, and remove the cap on the reset button 
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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

Let’s get started

To get started, open the app:

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1. Registering an account

Tap ‘Sign Up’ to create an account, then select ‘Agree’ for the ‘User Agreement and Privacy Policy’. If you have already signed up then skip below to the section called ‘Adding the camera to the app’.

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Once your account is all setup, just log in to the app!
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2. Adding the camera to the app

The first time you go to the Home page, you can choose to allow the app to use your device location. This is not essential, but helps with some features. Next, click the green ‘+’ icon at the top right of the screen.

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Now select the model of camera you are setting up, then select “QR mode”:

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3. Setting to QR mode and resetting the camera

Follow the instructions on the app or below to reset the camera.
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Now tick ‘Next step’ and select ‘Next’.
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4. Entering the WiFi details

Now you need to enter the details of the WiFi network that you want the camera to connect to. The name of the WiFi network which your phone or tablet is connected to should be automatically filled in, so just enter the password. To change the WiFi network your device is connected to, tap the icon to the right of the WiFi name:

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5. Scanning the QR code

When you select ‘Next’, the app will display a QR code to you. Point the camera 15-20cm away from the QR code, directly facing the screen, and the camera should register it and say ‘Connect router’. When it says this, tap the ‘I Heard a Prompt’ button.

If the camera is not scanning the QR code, try slowly increasing or decreasing the distance between the camera and phone screen to bring the QR code into focus. It can sometimes be easier with the phone placed on a flat surface to help keep the camera pointed in the right direction while slowly moving it.

It is also possible to re-adjust the focus on the lens which can be done by gently twisting it. The nut around the bottom of the lens will need loosening first. It is best to adjust the lens a small amount at a time as it shouldn’t be far out of focus.

After you have tapped the ‘I Heard a Prompt’ button, the app should automatically begin connecting to the camera. 
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After a minute or so, it should have found the camera and added it to the app, you can set a name for the camera now, or later on in the settings menu.

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6. Troubleshooting

If the camera does not connect to your WiFi:

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If you have connected it to your internet router, but it shows the message ‘Establishing encrypted channel‘ and doesn’t load: 

Remember, this guide only applies to the 3rd Gen NCIP3WF which was released in December 2020, if you have an older model of the camera have a look at our guide for the NCIP9WF or for the NCIP2WF. If you are unsure which camera you have, have a look at this article.

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7. Adding and renaming the camera

Now you can rename the camera by tapping the pencil icon to the right of the camera name. Once it is added, to view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To do next

Getting started with your Solar Powered Battery Camera

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To find out more about the settings, have a look at this guide.

To read about the motion detection settings, have a look at this guide.

If you want to get the device added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes.

For a list of all the useful guides we have for this camera, you can look here.

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Hints & Tips

Wired Bird Box Camera 3rd Gen setup via Green Feathers app

This guide only applies to 3rd Gen Green Feathers Wired Bird Box camera (GFIP3) or Garden Wildlife camera (GFIP320BWF) when not using WiFi

If you are unsure which model of camera you have, have a look at this article.

Before you begin

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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

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Let’s get started

To get started, open the app:

1. Registering an account

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Once your account is all set up, just log in to the app!
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2. Selecting the connection method

On the Home page, click the green ‘+’ icon at the top right of the screen.

Select the type of camera that you have from the grid shown, for wired setup it will either be Garden Wildlife Camera or Wired Bird Box Camera.

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Now select Ethernet mode and follow through the prompts that show on the screen to connect your camera.

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The app will start searching for your camera with a 2minute count down, once it has been found you will be presented with the screen below.

Once the circle has filled and the camera is connected to the network, you can set a name for the camera by tapping on it.

If the camera does not connect at this stage, try going through the wired setup steps again without resetting the camera.

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4. To do next

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To see the meanings of the settings, have a look at this guide.

If you want to get the device easily added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes!

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5. Resetting the camera

1. Power on the device and wait for it to play three notes to indicate it has started up
2. Press and hold the reset button for 5 seconds; you will hear it say ‘Reset, camera reboot’.
3. When the camera starts saying ‘Wait for Wi-Fi config’ or has a flashing red indicator light, tick ‘Next step’. Once your camera has been reset you can re-connect it to Wi-Fi.

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<p>The post Green Feathers 3rd Gen Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a LaView Saturn Series IP Camera to a Non-Saturn Series NVR

5a. If you are connecting the camera to the NVR PoE port, set up the Target IP to 192.168.254.xxx (xxx being a random number from 2-254), and Gateway to  192.168.254.1, Subnet Mask 255.255.255.0. Then unplug the camera from the PoE switch or Router and connect it to the NVR using Cat5e cable.

5b. If you are connecting the camera via LAN, use DHCP or set up the IP address to your network range. For example: Target IP 192.168.0.217, Subnet 255.255.255.0, Gateway 192.168.0.1

6. Go the NVR Menu => Camera => Camera.

7. Click on the channel which the camera is connected to (ie if the camera is connected to port 3 on the back of the NVR, click on channel 3). If you are connecting the camera via LAN, Click on any unused channel.

8. Change ‘Plug and Play’ to ‘Manual’ and enter the camera IP address (192.168.254.xxx or 192.168.0.217 as in previous example)

9. Change protocol to ONVIF and Management port is 80

10. Enter user name and password you set up when you activated the camera in step 3.

LaView NVR Setup and User Guide

Read Also : LongPlus Camera User Guide

How to reset LaView Saturn IP Camera

3. Press and hold the reset button for at least 5 seconds until the camera restarts, and then the camera will be restored to factory default settings.

What features are LaView Saturn Series Camera compatible with LaView (LV-N95, LV-N96, LV-N98, LV-N99) Series NVR?

LaView Saturn Series IP Cameras have many great features designed to work with LaView Saturn Series NVR. If you already have a LaView NVR and wish to add a LaView Saturn IP Camera, you can do so using this instruction. However, we recommend using LaView Saturn Series IP Cameras with a LaView Saturn Series NVR for best performance.

The following features of LaView Saturn IP Camera are compatible with LaView Series NVR:

The following features may NOT be compatible

What should I do if I connect a LaView Saturn Camera to LV-N96, LV-N95, LV-N98 series NVR but only get 720P maximum resolution in main stream?

If you only get 720p in mainstream, it means the IP camera is set to H.265. Please use the following instruction to switch the camera to H.264 compression.

The system worked seamlessly until last week when it suddenly shut off and now won’t come back on

Would suggestion you follow the instruction below for troubleshooting,

1.Please ensure the cameras are connected, would suggest you to connect them directly to the PoE ports at the back of the system.

2.At the day time, try to cover the camera lens with your hands to see if there is a IR red light on the problematic cameras. And please also check if the camera goes hot when it is connected.

3.The camera appears not to get powe if there is no light and heat. We will need to check if it is the camera/port/cable issue.

1.At first, please switch the problematic camera to the workable PoE ports to test. You can also go to your PoE Configuration setting to check the power.

2.If it still doesn’t work with another port, please exchange the cable to check again. If possible, you can also add the camera to another system to confirm the problem.

Please contact our support team for further support if it does not help.

NVR is showing offline on Platform Access menu

In this case, please check the connection between the router and the NVR. Unplug and plug the ethernet cable to make sure the connection is solid. 

Then go to the NVR system, enable ‘DHCP’, “Obtain DNS Server Address” and ‘Platform Access’, disable  ‘DDNS’ and check if the status of the NVR changes from “Offline” to “Online”. Please see the pictures attached as a reference.

If it doesn’t work, please try to reboot the system to see if the issue can be resolved.

How to add Wi-Fi Cam (One PT ) to your NVR

1. Make sure One PT camera and the NVR are well connected to the same LAN. 

2. Enter the camera management menu of NVR, select an unoccupied channel, and click the “Edit” icon to add the camera manually.

3. Make sure the adding method is manual, select the ONVIF protocol, enter the correct IPv4 Address and password of the camera. 

 (Please click the link below, download the IP Portal software to your PC/laptop. Then open it to locate the IP Address and the management port of your camera.)

 http://dl.ltsecurityinc.com/software/Platinum%20IP%20Portal.zip

(Kindly note that the One PT Cam password is the same as the verification code shown on the silver sticker at the bottom of the camera.)

4. Click ‘Ok’ to save the settings and then you will be able to view the One PT camera on

your NVR.

Password Reset via XML files

Please find a 12V power adapter to power up your camera. And directly connect this camera to the router with an Ethernet cable if you need to reset the password via XML files.

Please power on the device (NVR/DVR/cameras) and connect it to the router via an ethernet cable first.

Then find the attachment and follow the instructions to export the XML file and send it to us. We will help to generate a key file and send it back to you to reset the password.

Kindly pay attention to the following when you export the file.

1. BOTH THE EXPORTED AND IMPORTED XML FILE IS VALID FOR ONLY 24 HOURS.

2. MAKE SURE THE DEVICE STAYS POWER ON AND ONLINE AFTER EXPORTING THE FILE.

If you have any questions about the steps, feel free to contact us for further assistance

Password Reset by Secure Code

Please refer to the steps as per below to reset the password. 

1. Click on the Menu button on the top left.

2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.

(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)

3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.

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4. Create and confirm the new password, must be 8-16 characters only.

Please refer to the attachments or simply click the link below to see the steps for a password reset.

https://support.laviewsecurity.com/hc/en-us/articles/115013149627-I-forgot-the-password-for-my-system-how-do-I-reset-it-

If you need further support with the steps, please reply to this email and we will be glad to assist you further.

Password Reset by Secure Code

Please refer to the steps as per below to reset the password. 

1. Click on the Menu button on the top left.

2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.

(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)

3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.

​ 

4. Create and confirm the new password, must be 8-16 characters only.

Please refer to the attachments or simply click the link below to see the steps for a password reset.

https://support.laviewsecurity.com/hc/en-us/articles/115013149627-I-forgot-the-password-for-my-system-how-do-I-reset-it-

If you need further support with the steps, please reply to this email and we will be glad to assist you further.

Push Notification

If you would like to receive push notifications on your phone, please

Setup Email Notification

Please refer to the instructions to set up the email notifications. Here I will take the Outlook account as an example. (Sorry that Gmail is not supported anymore, please use other email addresses to set it up.)

First, please go to the Outlook mailbox settings and enable POP option.

Secondly, please go to your camera management settings -> tap into ‘Settings’ -> find ‘Linakge Action’ to enable ‘Send Email’ for each of your camera.

Thirdly, please go to your system menu -> find ‘Configuration’ -> find ‘Network’ -> click the ‘Email’ option and enter the email information:

Set up DDNS

You may follow the steps below to enable the DDNS feature,

1.Log in to http://laviewddns.com/ and set up an account

2.In the NVR interface, enter the correct account and setting in DDNS menu

3.In the router menu, assign Port 80, Port 8000 and Port 8554 to the IP address of the system

4.Go to www.canyouseeme.org to ensure the ports are opened

Feel free to email the LaView Suppor Team if you have further questions.

Set up PC viewing by PT Cloud

If you need to remotely view your system when you are not under the same Wi-Fi, please try to follow the steps below to set up the P2P connection.

Before adding your system to the PC software, please make sure your system is connected to the router(network) and is showing ‘Online’ status. Please go to your system menu -> Configuration -> Network -> PT Cloud/Platform Access to double-check your system’s online status.

Here I will take my NVMS V3 as an example.

1. Go to NVMS V3, go to ‘Maintenance and Management.

2. Click ‘Add’ here.

3. Choose ‘PT COULD’ here.

4. Log in to the LaView Connect app. Go to the ‘More’-> ‘Account Management’. Note down the ‘Username'(which belongs to your LaView P2P account) and ‘Country/Region’ information.

5. Get back the Client Software.

6. After logging in to the PT cloud account, please tap ‘Online’ and search for and choose the online device you would like to add.

7. Input the verification code set in ‘Platform Access’ in NVR and tap the “Add” icon.

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8. Then you are good to go now.

9. Go to ‘Main View’ on the Client Software, you are also required to input the same verification code to watch the cameras. Please input the one as #7.

Hope the above works and let the support team know with any concerns.

Set up PC viewing by IP address

Please download the PC software NVMS V3 or NVMS 7000 on your laptop to set up PC viewing. Kindly find the tools at this link: http://www.ltsecurityinc.com/downloads

Here are more instructions about the NVMS V3.

In the example, NVMS V3 will automatically detect the online device so we are adding the device with its IP address. In this way, the system and the computer will be requested to connect to the same local network so that the software can auto-detect the online system.

1. Please go to ‘Device Management.

2. Please go to ‘Online device’ and your system will be found automatically.

3. Please choose your system from the online device and click on ‘Add’.

​4. Please enter the admin name and the admin password of your system in the box popping out.

5. Your system should be added and please go to ‘Main View’ on the home page.

Please feel free to contact our support team if you need further help.

No video on monitor

Will need to confirm the resolution of the camera first. Kindly note that the resolution of the monitor should be higher than the camera’s. Otherwise, the monitor will go black. Please get in touch with our LaView Support Team and provide the model number of your camera as well as your system if you do not know the system resolution.

If the monitor and system work fine before but quit working suddenly, please change the HDMI/VGA cable to check this issue.

If you have another monitor, please also exchange it to see if it can work. If necessary, you can also try to access your system on your computer to double-check.

As for PC viewing, please download the PC software NVMS V3 or NVMS 7000 to your computer/laptop to get access. (Kindly find them from this link: http://www.ltsecurityinc.com/downloads) NVMS V3 tool is the latest version. NVMS 7000 can support the Mac system. 

Please contact our support team if the troubleshooting does not work.

How do I connect my NVR to my Phone?

Please follow these steps to setup your mobile device. You can watch the YouTube videos and follow along or follow the instructions bellow.

IPhone:

https://www.youtube.com/watch?v=zshaTac0ka8

Android:

https://www.youtube.com/watch?v=G1DtkrYLIas

LaView NET app:

*If using 4G/LTE with bad signal, you may not obtain a picture. Attempt using a strong signal.

What is an NVR?

An NVR, or “network video recorder” is a central unit that processes, records, and manages footage recorded by your surveillance cameras. An NVR recorder allows you to review and save footage, set up a recording schedule, and manage your surveillance.

Are Your Surveillance Camera Systems Hard to Set Up?

No. We have a full library of helpful videos and/or step-by-step directions for the components you purchase. Find the best surveillance camera system here, and your DIY experience will be smoother and easier than you can imagine.

Are There Any Front Door Peephole Cameras with Remote Viewing on My Cell Phone?

Definitely. We offer a front door peephole camera with remote viewing to any mobile device, fully-customizable motion detection, IR night vision, and full HD resolution.

What are the Advantages of Installing a Wifi Security Camera System?

A wifi security camera system is significantly easier to install than a traditional system, because there is no need to run special wires to each wifi camera. This not only helps the day of installation, but also allows clients to position cameras in places they might not otherwise be able to place them.

I tried to change the name of my camera, but I’m getting “Camera Does not support this function”.

It is possible that there are no cameras connected to that specific channel or the camera has lost connectivity. If you are using a third-party camera it is possible the ONVIF protocol supported by camera is outdated which does not support OSD configuration.

Is it possible to connect a third-party camera to a LaView NVR, or a LaView Camera to a third-party NVR?

Yes, if the third-party devices support the ONVIF protocol and you are using the correct setup for the specific camera.

I’m having issues connecting my NVR to my phone

Possible Fixes:

1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, restart the NVR and try the P2P setup again.

2.If you are still having issues, make sure DDNS is NOT enabled(unchecked). If DDNS is checked, uncheck it and apply then go back to Platform Access and disable P2P and apply. Once both are disabled, do a power cycle and reboot the unit. After the unit restarts enable P2P again, and do another power cycle.

3.Go to Extranet Access, Platform Access or DDNS and make sure LaView P2P is selected then apply, also make sure “Enable Stream Encryption” is disabled.

4. If none of these work, then it could be a network issue. Try to restart your modem/router by unplugging it for about 45 seconds. Plug it back in and restart the NVR, then try to reconnect your system to the P2P account.

How Do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually, it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Can I Access a Feed from My Wifi Camera on My Cell Phone?

Yes. View your recordings or live footage anytime, anywhere! You can even and receive mobile push notifications. Stay connected at all times to your wifi camera system by simply downloading the free LaView Connect app, and enjoy your new window into your home.

Which Surveillance Camera Resolution is Best for Me?

The higher the resolution the more details you can capture in your footage. As this graphic shows, there can be noteworthy differences between a 1080p camera system, a 4MP camera security system, and a 4k security camera system. The only disadvantage to higher resolution cameras is that they consume more memory. High resolution cameras function best with motions detection cameras or larger hard drives. Many clients mix and match cameras for different applications. Feel free to call us at 626-898-4988 to discuss the best options for your specific situation.

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<p>The post LaView NVR Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article will show you how to change the order of your Blink cameras in the Blink app. 

1.First, tap App Settings  on the bottom left of your Home screen.

2.Then tap Device and System Settings.

3.On the Device and System Settings screen, select the system you want to change under Systems.

On the System Settings screen tap All Devices.

From the Manage Devices screen, you can change the order that your Blink cameras appear in the app. To change the order, press and drag the three bars on the camera that you want to move. Place it in your desired location.

Once you change the order of your cameras, that order will display until you change it.

Return to the Home screen to see the new order of your cameras.

If you have additional mobile devices logged into the same Blink account, you will not see the new camera order on them. This is a per mobile device setting, which gives you the flexibility to view different camera orders on different mobile devices.

Using Your Blink Camera

Read More : Troubleshooting for Blink Mini Camera

Blink and iOS VoiceOver Screen Reader

Hear what your Blink camera sees

The iOS VoiceOver Screen Reader feature allows you to hear descriptions of Live Views and Motion Notifications in the Blink app. Once you enable the VoiceOver and Audio Descriptions options in your iOS device, you can hear descriptions of Live Views, Motion Notifications, or motion clips by tapping on the image in the Blink app.

Note

To ensure the VoiceOver Screen Reader works with the Blink app (version 6.15.0 or later), the iOS must be R15 or later. 

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Examples of VoiceOver describing Motion Notifications in the Blink app

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How to hear a VoiceOver Audio Description in the Blink app

• For a Live View description, tap the camera thumbnail to enter Live View. When Live View opens, the scene description is spoken from your iOS device.

• To hear a description of a Motion Clip, tap Clips  on the Blink home screen. Select a clip and the scene description is spoken from your iOS device.

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iOS VoiceOver links

For instructions on enabling VoiceOver Recognition, visit Use VoiceOver Recognition on the web or in apps without accessibility information.

If you are not already familiar with using VoiceOver, learn about basic navigation and operation gestures.

What are Image Notifications?

Snapshot image from your Blink device

Image notifications send you a snapshot image of what’s happening in front of your Blink camera, so you can easily see activity without opening the Blink app. With a quick look at your notification, you can know immediately if you need to open up Live View to take a closer look, or wait and review your video later. Learn more about how to receive notifications of motion detection.

In order to view image notifications, your Early Notification camera setting must be disabled. Click to learn more about Early Notifications in the Blink app.

Note: Image notifications do not work with the Blink Video Doorbell. Since the Blink Video Doorbell always has Early Notification on by default, you will not be able to view image notifications on it.

If Local Storage is your only available method for saving clips, image notifications will not display since thumbnails are not generated in this case. Learn more about using Local Storage for saving clips.

iOS devices

Android devices

When you have motion alerts enabled on your iOS device, you will see a motion detection notification on your home screen. 

Tapping a notification on your home screen, will take you to the clip list in the Blink app with that saved clip.

When you “long press” on a notification, you will see a larger snapshot of your detected motion.

Image notifications also display when you are within the Blink app.

How to use Live View

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Use this article to understand how to access Live View from your Blink camera. Live View allows you to see your camera’s live video and hear sound directly from the Blink app and from certain Alexa enabled devices‍. 

Blink cameras use your Wi-Fi network to send Live View. The connection must have 2 MB per second or faster upload speed (from your camera to the Blink app). Live View can fail if the internet connection is too slow or external factors like signal strength and wireless interference.

How to access Live View

From the Blink app

To access Live View from the Blink app, tap the Live View play icon on the camera image you want to view.

From a motion notification

Available with certain cameras, Live Views can also be accessed by tapping the Motion Alert push notification sent to your mobile device. This setting must be enabled in the app in order for push notifications to be sent to your device. Learn more about Early Notifications.

If you do not see the Live View play icon for you Video Doorbell, your camera may be in Event Response mode. When this occurs, Live View is only accessible from the notification sent to your mobile device in response to a motion event. Learn more about Event Response.

Note: Even though a motion notification may appear simultaneously on multiple devices, Live View access is limited to one user at a time.

Live View additional options

To conserve bandwidth, your Live View may dim and a Continue? button appears at certain intervals. The button appears a few times until your viewing limit of five minutes is reached. Tap this button to continue watching the Live View.

Portrait orientation

When viewing the Blink app in portrait orientation (tall, not wide), the camera view fills the screen width. You can use the ‘pinch to zoom’ gesture to view image details; however, the actual image size does not change.

Tap the  icon in the top right of your Live View to switch to from portrait to landscape view. You can also turn your mobile device 90° sideways to automatically switch to landscape view.

Landscape orientation

Generally, the Blink app is viewed in landscape orientation (wide, not tall) and the images appear in full screen (as shown below). 

Tap the icon in the top right to switch back to portrait view. You can also turn your mobile device 90° vertically to automatically switch back to portrait view.

Save

Saving Live View clips is an exclusive feature of a Blink Subscription plan. Learn more about how to save Live View clips.

Audio Options

Speaker Icon
While in Live View, tap the speaker icon  to enable or disable the camera’s audio.

Two Way Audio
Cameras with a microphone and speaker display a microphone button  at the bottom. Two-Way Audio‍ is supported on the Video Doorbell, Outdoor and Indoor (Gen 3), Mini, and XT2 cameras.

Learn more about how to use two way audio with your camera’s microphone.

Note: The audio button name depends on your camera.

More Options

While in Live View, tap More for other options. Settings vary between devices.

Extended Live View

Extended Live View is only available in through the Blink Basic, Blink Plus and free trial subscription plans. 

This feature provides images and sound directly from a camera to the Blink app, up to 90 minutes at a time without user intervention. In addition, you can view regular Live View sessions up to five minutes without tapping on Continue.

Learn more about Extended Live View.

Device Settings
Device Settings can be accessed in two ways. One way is from the Blink app’s home screen through . The other way is by tapping the More button in Live View and then tapping . Learn more about how to access your camera’s device settings.

Wired Floodlight Camera: Siren On/Off

The siren can be turned on and off remotely through the app. This plays a loud alert noise through your Wired Floodlight camera’s internal speaker.

Learn more about using the Floodlight Siren.

How to leave Live View

When you’re ready to stop Live View, tap Close in the top left corner on iOS devices and < on Android devices.

Alexa enabled screen devices do not provide the Continue button and remain in Live View until the limit is reached. If the Live View ends before you are finished, you can re-enter Live View by pressing the icon again.

How to record Live View clips

To save Live View clips, you must have a Blink Subscription Plan or a free trial. Visit How to Save Live View clips to learn how to save Live View clips.

Two-way audio

Talking and hearing through your camera

The Blink Outdoor 4, Wired Floodlight, Video Doorbell, Outdoor and Indoor (3rd Gen), Mini, and XT2 cameras have two-way audio. Accessing the Blink app through your mobile device, you can speak and hear through the camera’s speaker and microphone.

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

Confirm microphone access

Enabling your mobile device’s microphone

Before using two-way audio, check your mobile device to ensure the Blink app has permission to use the microphone.

iOS – See the If the microphone doesn’t work in a specific app article for instructions on enabling your mobile device’s microphone.

Android – See the Use your camera & microphone article for instructions on how to enable your mobile device’s microphone.

What if I don’t see the Blink app listed on my mobile device Microphone Permissions list? 

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Two-way audio in the Blink app

Indoor and Outdoor (3rd Gen), Mini, and XT2

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

1.Tap Live View for any of your eligible cameras.

2.At the bottom of Live View is the Hold To Talk button.

3.Press and hold this button while you speak. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

◦ Release the button when you are finished talking and the microphone will mute itself automatically. The audio can be heard through the camera’s speaker on the other end.

4.After 5 minutes, your Live View will stop and you must return to the Home screen to start another Live View session.

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Mini camera. Extended Live View provides up to 90 continuous minutes of viewing.

Outdoor 4, Wired Floodlight Camera and Video Doorbell

1.Tap Live View for any of your eligible cameras.

2.While you’re in Live View, press the Tap to unmute button. The button will turn blue. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

3.When you’re finished talking, press Tap to mute.

4.After five minutes, your Live View will stop and you must return to the Home screen to start another Live View session. 

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Wired Floodlight Camera. Extended Live View provides up to 90 continuous minutes of viewing.

Troubleshooting audio noise

Echo, feedback, or sudden repeated squeal noises

When the camera picks up sounds coming from the Blink app and transmits them back to the Blink app, “feedback” is created. Feedback is a repeating sound that increases in pitch and volume. It can occur when you have the Live View of a camera open in the Blink app and you are within hearing range of the camera.

• To avoid feedback, ensure that your mobile device accessing the Blink app is at least 10 feet away from your Blink camera. 

• To stop existing feedback or unwanted noise, tap the Mute  icon to silence the camera’s speaker. You can also stop the Live View session or switch out of the Blink app entirely.

Chirping, digital noise, or robotic sounds

Blink cameras convert audio into a digital stream so it can be heard for Live Views and recorded clips. During this conversion, extra sounds can sometimes be heard. These sounds may sound like a cluster of noises, scrambled distortion, chirps, or clicks when accessing a Live View or playing back a recorded clip.

The upload speed of your network plays an important part of your digital stream. When network speeds change quickly, your audio may be distorted. Blink devices require at least 2 Mb per second of available upload speed for each Blink device, even when multiple users are online.

Placement of your Blink devices

Device placement recommendations

Placing your camera near hard surfaces may produce unwanted sounds. Because a hard surface reflects sound, the camera microphone may pick up both the original sound and the reflected sound.

Placing the camera on an enclosed shelf or wall, or set back from a table’s edge near or between other objects may create a boxed-in environment that can affect the audio quality of the camera’s microphone and speaker.

For ideal placement, avoid placing your cameras near dense materials like brick, stone, concrete, or metals. Also, avoid placement near other electronic devices and confined spaces.

Setting your camera name and thumbnail

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

When a camera is first installed, its serial number (DSN) is the default camera name, and the thumbnail image will be gray. If you want to change the name of your camera or add a thumbnail picture, follow the steps below.

Change the camera name

From the Home screen, tap the camera name to change it, enter the new name, then tap OK to save.

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Generate a thumbnail

From the Home Screen, tap the thumbnail button . The camera will take a screenshot of what is currently in view and replace the gray with this screenshot. 

The thumbnail remains the same until you refresh it with this button. Learn more about using the Blink app.
 

Device Settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Info

Please update your Blink app if your settings appear differently than shown below. To learn more about updating, visit Current Blink App Versions.

This article describes the Device Settings in the Blink app.

Device Settings is found by tapping the icon  in the top right corner of each thumbnail image on the home screen.

The following settings are accessible by tapping on each menu option.

 General Settings

Last Updated
Tap Pull to Refresh to manually update your camera status.

Name
Camera name that will be displayed on your Home screen. You can edit this name at any time from here or at the Home screen.

Battery Level
This will indicate if your batteries are OK or need to be replaced.

Firmware
Displays your current firmware version.

Status LED
You can set when the LED light displays either as Off or Recording.

Change Wi-Fi  
Use this option if you need to connect your Mini or Wired Floodlight camera to a different router or reconnect your camera to your existing router to troubleshoot an issue.

Connection to Wi-Fi
Displays the Signal Strength from the last time the camera connected. After moving your camera it is a good idea to return here and ensure you have good signal strength.

Connection to Sync Module
Displays the most recent Signal Strength measurement. After moving any part of your system, it is a good idea to visit this settings page to ensure you have good signal strength. If not, move the camera closer to the Sync Module or the Wi-Fi router.

Temperature
The current temperature of that camera. Tap on the temperature to enable temperature alerts or to calibrate the thermometer.

Delete Device
This option removes the camera from your Blink system and it will no longer appear on the home screen.

 Motion Settings

Motion Detection
This setting must be on for the camera to detect motion. If this setting is off, the camera will not detect motion. Note: Once you enable motion detection, arm your camera to receive Motion Detection notifications and to save motion clips.

Motion Recording Types
For Outdoor 4 and Wired Floodlight cameras, select whether you want to see video for all motion, people only, or have them suppressed so no recordings are saved. Note: The Person Detection feature is only available when you have a Blink Subscription plan.

Motion Sensitivity
Controls motion sensor sensitivity. Low sensitivity detects larger objects in motion. High sensitivity detects smaller objects. Adjust sensitivity then test by creating motion notifications to achieve the right balance for your needs.

Motion Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Retrigger Time
The length of time from the completion of one motion clip to the start of another. This can be set from 10-60 seconds.

Early Notification
This option sends the notification as soon as motion is detected and before the clip is complete. In the Blink App, tap the notification to be immediately taken to the Live View of that camera.

 Video and Photo Settings

Motion Clip Length
The length of motion clips to be recorded and this can be set between 5 and 60 seconds. Mini and Doorbell cameras record clips up to 30 seconds.

Video Quality
This allows you to change the video quality of your Blink camera. More information about the different modes can be found here.

End Clip Early If Motion Stops
If the camera stops detecting motion, the clip will end before the full clip length is reached.

Flip Video
This should be enabled when mounting a Mini camera upside down on a ceiling so that the image is rotated right side up.

Night Vision
If set to Off, the illuminator will not turn on. If set to On, the illuminator will always turn on. If set to Auto, the illuminator will only turn on in low light conditions.

IR Intensity
This value controls brightness of the IR illuminator. This value can be set to Low, Medium, or High. Adjust to control glare or show more detail.

Illuminator Intensity
Adjusts the brightness of the LED on the Indoor (1st Gen) camera.

Photo Capture
If Photo Capture is enabled, a photo is taken once per hour. If motion notifications or other events happen (or not), the images are assembled at the end of the day into a photo-animation in the Clip Roll. 

Note: Photo Capture only works with Indoor and Outdoor (3rd Gen) and Blink Video Doorbell cameras when you have an active Blink Subscription Plan. Learn more about Photo Capture.

 Audio Settings

Speaker Volume
A slider sets the speaker audio level on the camera, as well as the chime loudness of your Video Doorbell.

Ringer Volume
Controls how loud the Blink chime sound plays when you press your Video Doorbell button when it’s wired.

 Floodlight Settings

Wired Floodlight Settings:

Light Brightness 
This slider sets the lights’ brightness from a scale of 1-10. The default setting is 5.

Dusk to Dawn
Turn on this setting to automatically switch your floodlights on at dusk and off at dawn, based on the amount of light the camera senses.

Timeout after Manual Activation
Select the amount of time the lights will stay on after they are manually turned on. The default is 5 minutes and you can set the lights to stay on for 30 seconds or up to 15 minutes. You also have an initial option Until I turn off, which requires you to manually turn off the lights.

Motion Activation
When enabled, the lights will turn on if motion is detected. The lights will turn on regardless of whether your system is armed or not.

Motion Activation when armed: When enabled, the lights will turn on if motion is detected and the camera will record a motion clip.
Motion Activation when disarmed: When enabled, the lights will turn on if motion is detected, even if your system is disarmed. No clips will be saved.

Learn more about arming and disarming your Blink system.

Timeout after Motion Activation
Select the amount of time the lights will stay on after motion is detected. The default is 30 seconds and you can set the lights to stay on for 30 seconds or up to 15 minutes.

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Floodlight Mount Settings:

Battery Level
Displays the battery charge percentage for the floodlight.

Light Brightness
This slider sets the LED brightness from a scale of 1-10. The default setting is 5.

Timeout after Motion Activation
This setting controls how long the LEDs remain lit after the detected motion stops. You can chose between 15 seconds or up to 5 minutes after activation. 15 seconds is the default.

Note: When battery powered floodlights are manually turned on they will stay lit up to one minute.

Daylight Mode
When enabled, the LEDs will activate when motion is detected during certain daylight hours, when the outside light is limited like at dusk and dawn. The LEDs will not activate when there is an abundance of outdoor light, often during midday hours.

Daylight Sensitivity
This setting only appears when “Daylight Mode” is enabled and controls the sensitivity of the lights during daylight hours. Lower setting values only activate the LEDs in darker conditions and higher values will activate the LEDs in brighter conditions.

Firmware
This displays your current firmware version which may be automatically updated at certain intervals.

Pan Tilt Settings

Firmware
View your current firmware version.

Calibrate Pan-Tilt Mount
Select this option to perform a manual calibration. Learn more about how to calibrate your Mini Pan-Tilt mount.

Doorbell and Chime Settings

Chime settings when Doorbell isn’t wired:

Use Blink Mini Camera as Chime
Opens the Mini camera selector. All Mini cameras on the system will be displayed. Learn more about using the Mini camera as a chime.

Mount with wiring
Full instructions for mounting with wiring.

Mount without wiring
Full instructions for mounting without wiring.

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Additional settings when Doorbell is wired:

Chime Type
Select the chime type you use such as Mechanical, Digital or Mini.

Chime Power
Allows you to adjust the power of your chime.

Learn more about setting up your Blink Video Doorbell.

Privacy Settings

Privacy Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Video Recording
When this setting is off, the camera will only send motion notifications without recording clips; however, Live View is still available.

Audio Streaming
Turn this setting off to disable the audio features of your camera.

Can I Disable the Blue Recording LED on the Camera?

Blink cameras have an activity indicator in the form of a blue color LED light on the front of the camera.

For the Blink Indoor, Outdoor and Mini, the Status LED is controlled in camera settings.

Blink XT and XT2, have a physical hardware switch inside the camera to control whether the status light is on or off.

The Blink Video Doorbell and 1st generation Indoor cameras are not adjustable.
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Blink Indoor and Outdoor blue recording status LED setting

For the Blink Indoor and Outdoor cameras, there is a switch in the Blink app camera settings screen, named Status LED. The Status LED can be set to the following:

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Blink Mini blue recording status LED setting

For the Blink Mini camera there is a switch in the Blink app on the camera settings, General Settings screen named Status LED. The Status LED can be set to the following:

XT and XT2 blue recording status LED switch

The XT and XT2 cameras have a hardware switch inside the battery compartment  to control the blue recording light.  This feature is not available on the Blink indoor cameras.

This article will show you how to turn off the blue recording LED on Blink XT. This LED is enabled by default from the factory.

1. Remove the battery cover. To see how to do that, click here.
2. To the right of your camera’s serial number, you’ll see a switch that says “REC. LED” with two positions, “ON” and “OFF”.

3. Using tweezers or a similar tool, slide that switch to the off position (toward the top of the camera).

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Blink Video Doorbell blue recording status LED

The Blink Video Doorbell has a blue LED that flashes when the doorbell button is pressed. There is no setting to change this.

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Blink 1st generation Indoor camera blue recording status LED

The first generation of Blink indoor camera does not have a setting to control the blue LED.

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For more details, please visit the article New Device Layout Settings.

How Do I Use Scheduled Arming?

Set a schedule for automatically arming and disarming your Blink system

This article describes how to set an automatic schedule to Arm and Disarm your Blink system.

Create a schedule

1.To get started, open up the Blink app and tap Settings in the bottom right of the home screen and select Device and System Settings.

2.Next, select the system you want to schedule.
A system is a compilation of one or more cameras. When multiple cameras are added to the same system, they are linked together so that when you arm your system, all of the cameras in that system will arm at the same time.

3.To ensure that your system arms and disarms at the correct times, make sure your time zone is set correctly.

4.Next, tap Scheduling.

5.On the Weekly Schedule screen, create your schedule. Tap  in the top right of the screen.

6.By default, Arm will be enabled and the toggle on the right will be set to AM.

7.Schedule Arming: First, set the time and day you want to set your schedule arming. Drag the clock hands to your desired time. Time is changed in 15 minute increments. Select the desired days located at the bottom of the screen. When you’re done, tap Save to set the scheduled arming and you are taken back to the Weekly Schedule screen.

8.Schedule Disarming: Next, set the time and day you want to set your schedule disarming. In the example below, the week schedule is highlighted in blue because the the disarm time has not been set. Tap the  again to set disarm schedule.

9.Disarm scheduling is done in the same manner, but you will want to switch the toggle on the left to Disarm. Drag the clock’s hand to your desired disarm time and select the days of week again. Once you have your disarm schedule set to your desired time, tap the Save button again.

10.Your schedule is now set.

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After your schedule is set

Modify existing schedule

You can modify saved schedules by tapping on the arm and disarm toggles and setting new days or times.

Disable Switch

If you want to temporarily disable your schedule (Example: You’re going on vacation), you’ll now see a disabled toggle on Scheduling in the System Settings menu. Enabling this switch this will disable your schedule until you turn it off.

Delete schedule

1.To delete your schedule, go back into your schedule view. Tap the trash can icon  to delete the schedule.

2.You’ll be asked to confirm. Tap Yes.

Note: Scheduled arming and disarming of your system will override any manually set or IFTTT or Alexa triggered arm and disarm settings. 

In order to record motion events, you must have motion detection enabled for a specific device by tapping on the Running Man icon from the home screen or enabling motion detection in the device’s setting screen. Learn more about understanding motion detection.

Deleting a System

Use this article to understand how to delete a system.

System basics

Blink devices work together as part of a system. Each system can manage up to ten Blink devices.

When you delete a system, all of its devices are deleted, and an email is sent to the account owner. Use this to quickly remove items from your account, for situations such as selling a device or replacing an existing device.

Deleting a system will not delete any previously saved clips within your storage location.

To delete a system

1.From the Home screen, tap Settings  to view system settings.

2.Tap Device and System Settings.

3.Tap the name of the system you wish to delete.

4.From the System screen, tap Delete System, and then tap DELETE in the confirmation popup.

After confirming, you are returned to the Settings screen and the system has been removed.

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Empty system

Empty systems contain no devices and is ready to either have devices added to it or be deleted.

If you delete all devices from a system, or have an incomplete setup after creating a system name, it is found in App Settings > Device and System Settings.

App settings

App settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article describes the app settings found on the Settings screen.

Home screen

The home screen has three icons at the bottom of the screen:

 Home – Tap this to bring you back to the home screen where your cameras are accessible.
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 Clips – Tap this to view the Clip List where all of your Live Views and Motion Clips are saved. Learn more about how to view motion clips in the app.
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 Settings – Tap this to see the Settings screen, which contains all of your Account, Subscription Plan and System settings. All of your account settings are found on the Account and Privacy screen.

App settings

Tap the Settings icon on the home screen to display the Settings screen.

 Account and Privacy

Account settings, link to Amazon, Alexa, Neighbors and privacy preferences.

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Email
This is the email account used when creating your account. You can change your email by tapping on this item and following the prompts.

Password
Use this option to modify your account password. Learn more about how to modify your password.

Require Face ID
This feature helps to keep unrecognized people from accessing your camera systems.

Phone Number
This displays the phone number associated with your account for verification purposes and can be modified. Learn more about how to change your phone number.

Country
This option helps us personalize your experience when you select the country you live in, by ensuring you receive the right messages based on your location.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. Once your accounts are linked it will display as Amazon Account Linked. Learn more about linking your Blink and Amazon accounts.

Link to Alexa
Use this option to directly open your Alexa app in order to enable voice alerts and voice control for your devices. Learn more about Alexa.

Neighbors App
The Ring neighbors program and mobile app is available to customers. The app and more information can be accessed from https://ring.com/neighbors.

Manage Mobile Devices
To ensure only authorized people can access a Blink account, the account owner can view and control all additional devices that access their account within the Blink app.

Enable Crash Reporting
If the Blink app suddenly stops working, use this toggle to control the sending of crash reports.

Grant Blink Support Account Access
Enable this toggle to give the support team access to your account for up to 14 days. Learn more about granting access to your Blink account.

Sign Out
Use this option to sign out of your Blink account.

Delete Account
Tap this button to delete your account. If you delete your Blink account, you lose access to clips that are stored on our systems, as well as access to any Blink devices through the Blink app. Learn more about how to delete your account.

Blink Plans

View and manage your Blink plans

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Trial Information
If you are within a Blink subscription trial period, you will see the trial end date as well as an option to cancel your trial. Learn more about Blink subscription plans.

Learn about Blink Plans
Select this to view a comparison of Blink subscription plans.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. This will not appear if your accounts are already linked.

Note: If you are not subscribed to one of our subscription plans or on a trial, you may not see the Blink Plans option under your Blink app settings screen.

Device and System Settings

Create schedule, organize camera displays and other system settings

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Systems
All of your systems in your account are listed here. When you tap on a system, you will be taken to the System Settings screen. 

Here you can rename your system, sort your cameras as they appear on the home screen, set scheduling, time zone, access your Sync Module settings and enable Save all Live Views. You also have an option to delete your system if necessary.

Temperature Units
Select this option to set your temperature units to display as either Fahrenheit or Celsius, which appears in your camera settings page.

Notifications

Customize notification preferences

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The Blink app provides notifications to alert you about events that occur in your account and systems.

Events are as follows:

Alerts are as follows:

<p>The post Using Your Blink Camera first appeared on NVR IPCAMERA SECURITY.</p>

Part 1: How do I install a Hard Drive in a Hikvision NVR?

Any setup with an NVR will need a hard drive to function as it is what all your footage is saved to. The WD Purple Drive is our go-to recommendation for the vast majority of IP setups as it designed with the high workload requirements of 24/7 surveillance solutions in mind. Please see the guide on picking the right HDD to better understand your storage needs and why we don’t recommend using HDD’s that aren’t optimised for use in a CCTV system.

Please see the five simple steps below for getting your hard drive installed into your NVR:
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Step 1:
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Firstly, you’ll need to locate and remove the screws that secure the NVR’s casing to the base so that you can access the inside of it. Typically, you’ll find two of these screws on the back of the unit and, depending on the NVR model, more on the sides – Do not lose these screws!​

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Step 2:
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Once inside, your NVR will look something like this. The parts in here you’ll need to identify are the:​

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Now look at your HDD – fewer things to identify here:​

Step 3:
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Get your hard drive and NVR connected – You can screw the drive into its bay in NVR first if you wish, but it’s normally easier to wire everything up first. Plug one end of the SATA interface cable into the HDD and the other into the corresponding port on the motherboard, then do the same with the SATA power cable. If the power cable has come already connected to the motherboard, then just plug the other end into the HDD’s SATA power port.​

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Step 4:
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You now just need to screw the HDD into the bottom of the NVR via the screw holes located in the HDD and corresponding holes in the HDD bay (insert the screws from underneath the NVR into the HDD inside – it can be a bit fiddly).​

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Step 5:
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Finally, screw the NVR’s casing back onto the base. Your HDD is now installed and ready to be formatted during the initial NVR setup, which is explained in Part 2.​

How do I set up my Hikvision IP CCTV System

Read More : Hikvision How To Tutorials Chapter 1

Part 2: How do I complete the basic setup of my Hikvision NVR?

You now need to configure the NVR so that it’s ready to connect to your network. Don’t worry – this is simpler than it sounds. This initial setup is simplest when done on the local GUI, using a directly connected monitor. The following steps walk you through this initial setup process:

Note – Avoid plugging anything into the back of the NVR until instructed to do so in this tutorial.

Firstly, you’ll need to look at the back of your NVR and make sure you can identify the following parts that are needed for this stage:
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[1] – PoE (Power over Ethernet) ports (Most Hikvision NVRs have PoE ports which will power any camera via the network cable. Those that do not will require you to connect the camera across remotely, using a separate PoE injector or switch for power.)
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[2] – VGA display port
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[3] – HDMI display port
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[4] – USB port(s) (and mouse – one should come included with the NVR)
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[5] – LAN port (and ethernet cable – Cat5e or Cat6 is fine)
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[6] – Kettle power socket (the power lead is included with the NVR)​

Now, follow these steps. It is easier if you leave your cameras disconnected until prompted later in this guide:

Step 1:
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Plug the kettle plug into the power inlet to connect the NVR to a power supply.​

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Step 2:
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Connect your NVR to a display (this can be any monitor or television) by connecting either an HDMI or VGA cable from the monitor to the corresponding port in the back of the NVR.​

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Step 3:
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Plug your USB mouse into one of the NVR’s USB ports.​

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Step 4:
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Use an ethernet cable to connect your NVR to your local network – Plug one end of the cable into the RJ45 ports into a network access point (such as an ethernet port on your router), and the other into the LAN port in the back of your NVR.​

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Step 5:
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Turn the NVR on and let it boot up. Ignore the beeping noise, it’s completely normal and just the NVR telling you that it isn’t properly configured yet.​

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You may get a prompt to adjust the NVR’s resolution to match the connected display, click “yes” to view everything in the best resolution supported by your display.​

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Step 6:

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Set your language when prompted.​

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Step 7:
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Set a password for the NVR , as well as a “Channel Default Password”, which will be passed onto any inactive device that is directly connected to the NVR’s PoE ports. We recommend keeping these passwords the same for simplicity’s sake. It’s key that you set a password that the NVR defines as strong and that you remember this password, as resetting the passwords on Hikvision devices can be a hassle that you want to avoid, if possible.​

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Note – If you have lost your password then please see our guide on How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool​

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Step 8:
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Now set a valid “reserved email” address for the NVR, which Hikvision will use for verification if you need to reset your password.​

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Step 9:
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Next, set an unlock pattern of your choice by using your mouse to draw any shape you like – you will be asked to do this twice to confirm the pattern. This will be used to quickly login to your NVR in the local GUI.​

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Step 10:
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Now, set your time zone, your preferred date format, and date/time.​

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Step 11:

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On the Network Setup page:​

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Leave the “NIC Type” as it is.​

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Either leave the “Enable Obtain DNS Server” box ticked, or untick it and use one these recommended public DNS servers.​

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It is best to leave the “Enable DHCP” box unticked here. Instead, set the “IPv4 Address” of the NVR to an unused IP address on your network, which is within your gateway’s range. Your Gateway will typically be the IP address of your router. E.g. if your router’s IP address is “192.168.1.1”, you’ll want to give the NVR an IP address within the range of “192.168.1.x”, where “x” is any unused address between “2” and “254”.​

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Note – DHCP can be left on during this stage of the setup to automatically assign your NVR an open IP address if you like, just be sure to turn it off again once your system up and running. To disable it again once set up, just go to: ​

System/Configuration→ Network → TCP/IP → DHCP Off → Apply​

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Input the Subnet Mask of your network (typically it’s “255.255.255.0”) and “IPv4 Default Gateway”. If you’re unsure of these, see the below articles which explain how to check what they are and if a particular IP address is available:​

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How-to: How do I find my router and PC’s IP address using a Windows PC?​

How-to: How do I find my router and Mac’s IP address using a Mac?​

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The “Internal NIC IPv4 Address” can be left as it is, this just refers to the NVR’s own LAN address (so Plug and Play cameras will use IP addresses on this range).​

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Step 12:
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You can now stop the annoying bleeping! Select your hard drive(s) from the list and click “Init” to format it, and then “Next” when the formatting has completed.​

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Note – This will completely wipe the drive, so please make sure that any that are being reused to not have data that you might need on them. ​

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Step 13:

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The next page is for the Camera Setup. As mentioned earlier, we recommend connecting any cameras after the NVR setup process has completed, so you can skip this page.​

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Note – Please see part 4 for the instructions for adding cameras to your NVR after the initial setup. ​

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Step 14:
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You will now be taken to the platform access page. Again, skip through and leave this for now.​

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Note – Please see part 12 for adding the NVR to the Hik-Connect app, which revisits this page. ​

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Step 15:
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Finally, you’ll be taken to the Change Password page and given the option to set a new admin password. Ignore this, unless you actually want to change your password. Remember, your admin password is different from your activation password, which you’ll need to use when activating individual cameras on your network.​

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Click “Exit” and “Yes” on the “Exit Wizard” popup.​

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That’s the initial setup of your NVR complete. You should now be taken to the NVR’s live view page (you won’t see your cameras until these are connected in Part 4), with your main navigation menu at the top of the screen.​

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Check out the other pages for more!

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<p>The post How do I set up my Hikvision IP CCTV System first appeared on NVR IPCAMERA SECURITY.</p>

Safety Caution

All PRODUCTS & PARTSThis product may require cabling,we suggest to test all products&parts before installation and cabling×Dismiss this alert.

Nvr product description

1.  WIFI Antenna Ports:Double antennas to WIFI range

2. WAN Port:Connect your NVR to Internet

3. VGA Port:For viewing on VGA monitor

4. HDMI Port:For viewing on HDTV

5. USB Ports:For mouse and backup

6. Power Input

IP Cameras product description

①. WiFi antenna:WiFi connection with NVR；
②. DC Port:input power 12V 1A;
③. Reset Button:press reset button for 10 seconds to restore factory setting and enter into matching-code mode;
④. RJ45 Port:for pair the camera with NVR,or connect the camera by wired connection

Note:Working temperature ranging from -13 degrees Fahrenheit to 122 degrees Fahrenheit.

Installation Instruction of WIFI NVR KIT

EseeCloud Wireless Security Camera System Installation

Read More : Wi-Fi NVR Kits User Manual

Note:The NVR can work with the router by wireless connection and wired connection Wired connection: when your NVR connect by RJ45 to your router,it will get network settings automatically Wireless connection: right click your NVR mouse and choose System Setup→Network Setup→Wireless Internet→Enable the Wireless LAN→find your own wifi network,and put wifi password here (pls notes it doesn’t work with 5G WIFI network)×Dismiss this alert.

Setup The System

This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS .Any TV,monitor with VGA or HDMI input should work for it.

If you connect the NVR with monitor shows Hiseeu logo or shows black,normally it is your monitor resolution is lower then the NVR.You can press the left side of the mouse for 30s,then it will reboot.

If still can’t work,pls change a monitor,thanks.

When you turn on the NVR box, the monitor will get below interface: Setup Wizard- -Down- -General setup- -Next -wireless setup- -Next- -Fast network- -Next -Format the hard drive- -Next

CHECK NVR NETWORK , CHANGE NVR SYSTEM LOGIN PASSWORD

Once you have completed connecting the NVR,wait approximately 2-3 minutes.Next you will see the window below on your monitor screen.For your first time to login in,User name is admin,there is no password,just choose ok to get into the menu.
(if you forget the password,pls find the solution on the FAQ page)

Tips: To protect your privacy,please set your password at earliest convenience(don’t set the password over 8 characters).Right click the mouse→System Setup→System Admin→User to set password.

How to check if your Cloud is online and Network status is healthy ?

Right click the mouse of the register,choose Fast Network.In the middle of the window you should see Cloud status as ONLINE and Network Status as Healthy Network.

If this does not appear, select Manual Config then enable DHCP,Click Apply,then power off the NVR box,wait a few seconds and power up.

Once you power up, repeat the steps outlined as above.Cloud status must be ONLINE and Network Status must be Healthy Network.If this does not happen,you will not be able to view remotely

Menu Do What

Menu bar

Split Screen: change status of live view.You can choose to view multiple cameras or any single camera.

Video Manage: manage IP cameras and NVR channels.

System Setup: all system settings.

Video Playback: playback recorded videos.

Video Backup: backup recorded videos.

Color Adjust: adjust the image setting of the each camera

PTZ Control: control PTZ camera

Volume: Adjust volume of audio cameras(works only for audio cameras).

Setup Wizard: step by step guide of 1st time general settings.

Fast Network: shortcut to network settings.

Wireless Add: add IP cameras into NVR channels wirelessly.

Exit System: logout,reboot,close screen output and shut down the system.

System Setup

Click right button→Choose System setup; enter the menu that enables you to do all settings related to this system.

Menu Do What

There are 3 modes for reocrd.

Note: Users can setup any period of time they want,for example 0:00:00-23:59:59,That’s 24 hours×7days recording.When NVR detects hard disk,the default setting will be 24 hours×7 days recording.

The priority of Alarm is higher than that of Motion,and the priority of Motion is higher than that of Time.

Video Playback

Steps: right clik mouse in main menu→Video playback→choose date,channel,record mode→click search→then can view playback file.(IE browser can’t check the playback directly,so you can use the Eseecloud software on computer or check on your phone app Eseecloud and IP RPO)

Warm prompt:

1.IIIustration for playback button: play, pause, fast forward×2,×4,×8

2.Play file:Choose the recording file in file list,as number “1” shown in picture.Choose one of the recording,click “play” to play to recording file;

3.Video backup:Choose the recording file in file list,as number “1” shown in picture.Insert the U flash disk,click “video backup” to backup the file;

4.Timeline: Click “date”and “time”at left bottom to check the timeline of recording,as number “2″ shown in picture;

5.On the timeline with recording file,left click the mouse,the can playback the file.

Notes: you can see four channel cameras playback at the same time,if you want to check other channels you need select the correct channel at first,then choose search to find it playback.

How to Backup the video

Use U disk to copy video,so easy and convenient!

The playback files is avi. format, you can use VLC player to check it on your computer VLC player.
download link: https://www.videolan.org

View on PC via lE or Eseecloud and Phone APP Eseecloud or IP PRO

To View on the the PC

To view on browser,you have to connect the NVR and your computer to the same router.Enter the IP address of NVR on the browser’s address bar.(We recommend using IE or Micorosoft Edge) Right click the mouse→system setup→Network Setup→IP address (Start with 192.168… )
You can change language on the right top corner.

To view on Eseecloud software on PC

Input Cloud ID (Right click the mouse→fast network→Cloud ID)
Input User Name and Password (If you doesn’t change the user name and password,User Name is admin ,no password)
please download Eseecloud software from： https://ipproapp.com/computer
user name is admin,no password,choose login

*Select “Add”
*Select “Cloud ID”.enter the cloud ID(9 or 10 numbers).You can find it on your home monitor screen.
Or right click the mouse, choose Fast network find cloud ID here
* Username is NVR system user name on your home monitor screen
* Password is your NVR system password on your home monitor screen.(If you don’t change It in your setup,it should be no password)
* Channels: Input 4 or 6 or 8. If you have 4 cameras,enter 4 etc.
* Click Confirm and you will see the video.

if you check in the local network,you can use the NVR IP address to add the system (Find the IP address on Fast network page or Network setting page)

To View on IE browser

Find the IP address: right click your mouse and choose Fast network, you will see the IP address here.
Enter the NVR’s IP address in your IE browser for example: http://192.168.1.105(If the default WEB port 80 has been changed e.g. to 100,you need to add new port number when input IP address in the browser,for example: http://192.168.1.105:100).

To view on the Phone

Users can use cellphone to scan the QR code below to install the APP free of charge,or users can search “Eseecloud”or ’IP PRO‘ on APP store or Google Play then install the APP.

Click “+”→other ways to add/ scan the QR code on your fast network page→Network connected device→input Cloud ID and User name and password (user name and password is the same one you login in NVR)

Tips: if you’ve set a password on your NVR system,please update your password on APP to view.
And if your camera loading for a long time and don’t show image,you can right click your NVR mouse and choose System Setup→Network setup,change the MTU to 1000.

Playback On Mobiles

In the Eseecloud APP,while viewing live video of the system,click Playback,you will enter the remote playback menu.The APP Playback only check one channel at one time

Tips: Videos in playback are HD mode for real time which requires very good transmission condition.
We suggest to playback in LAN.Remote playback out of LAN may not 100% work due to connection & network condition.

Extend WIFI Range

Wireless connection is easy and convenient, but it’s not universal application. Because of the character of WIFI, the WIFI signal will decrease when going through some obstacles Some methods can be applied to bypass obstacles and extend WiFi range.

Position The Antenna Correctly

WIFI range is like an apple and the antenna of NVR is in the center of it.WIFI signal is strong all around the WIFI range.Antenna of NVR should be put straight up,if not,WIFI signal will be weak.
According to the signal transmission character of antenna, the antenna of cameras should overlap or parallel to NVR WIFI range,as pictures showed below:

Use Antenna Extension Cord to prolong WIFI distance

Installation method of antenna extension cord

Note:When WIFI signal is not strong enough against walls,users can take off the original antenna and subtitute antenna extension cord.Drill a hole on the wall to let the extension cord go through and simply it where WIFI signal is strong.

Set up cascading connection in a reasonable solution,extend wifi signal transfer distance

Note:
Repeater function can’t strengthen WIFI signal for wireless NVR kit, but can extend the distance by repeaters→WIFI cameras.

Only when the repeater cameras and repeated cameras are positioned correctly,WIFI distance will be extended.

Repeater function and 3 meters antenna extension cord are two methods to extend WIFI range.
Users can choose one according to real situation.

Repeater Setup

Step 1. Right click the NVR mouse,and choose “Video Manage”- -then left click Repeater”

Step 2. Add repeater
As picture shown below,click icon + besides channel 3,choose other channel.

Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3.
IPC2 is connected to NVR through IPC3.IPC3 is connected to NVR directly.

Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.

Delete Repeater

Move the mouse to targeted channels,left click to delete,and then click “Apply” and “OK”.

Application Example

As picture shown above, when IPCAM1 is put somewhere is out of NVR WIFI range,and there is IPCAM2 between them with strong WIFI signal,users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.

Camera add failure reasons and solutions

Q1: Failed to add the camera for the first time

Check whether the green light of the camera flashes normally. If the camera status light is not flashing green, use a thimble to lightly insert the configuration hole or long press the reset button until the camera indicator flashes.

Q2: Determine whether the binding failure caused by the router settings

1. The router has been set up to prevent Wi-fi squatter If the Wi-Fi connected to the camera is set to prevent Wi-fi squatter(black and white lists, MAC address filtering, etc.), the camera will not be able to connect to the Internet. The router’s prevent Wi-fi squatter settings need to be canceled.

2. The router is set up with 5GHz band wireless WiFi The camera does not currently support the connection of 5G band WiFi. Please open the router management page (generally marked with the address of the management page on the bottom label of the router), select the wireless setting 2.4GHz, and set it to on.

Q3: Check whether the mobile phone prohibit the permission of  EseeCloud to use data, WLAN, GPS

Domestic Android phones may prohibit the use of data, WLAN, GPS permissions for this application, resulting in the camera being unable to connect to WiFi. Solution (Android phone): Open the phone settings center-click “application management”-open the above permissions

Q4: Make sure that the WilFi account and password are filled in correctly

It is likely that the Wi-Fi account and password you connected to the camera are incorrect, resulting in the camera not being able to connect to the network. In particular, pay attention to whether there is a space input, and try to avoid complex and uncommon symbols.

Q5: Other questions

1. If the router is set to bridge mode, the WiFi signal will be unstable, causing the connection to fail. It is not recommended to use WiFi in bridge mode when the camera is networked.

2. If you are a campus / enterprise user and the school 1 company assigns each student / employee a static IP to access the Internet, you can manually enter the static IP information to access the Internet.At present, this situation is not supported by camera networking, need to select other available WiFi connections.

3. The camera does not support WPA / WPA2’s “enterprise” encryption method to connect the camera to the network. Support WEP, WPA–PSK 1 WPA2–PSK, or corporate WiFi without password. If the camera is networked in the corporate network environment, please confirm in advance whether the WiFi encryption method meets the camera networking requirements.

What should do if the camera is offline?

Q1: Camera offline processing method

1. Check whether your device is power-on and the status light is on;
2. If you are using WIFI connection, please confirm whether you have modified the WIFI in the environment where the device is located-including the WIFI password and name, if modified, please reconfigure WIFl;
3. If the reason cannot be resolved, please restore the factory settings and add the network again.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Light control:setup on/off,brightness,color temperature for light control device

Screenshot:snapshot current preview image

Recording: record current preview video

Full screen:tap button and switch to landscape viewing

Calendar:choose playback time to show all recording files wanted

Remote playback: device must to be inserted TF card.

Two way talk:press the button and talk for a long time

Installation mode:swith to wall installation and ceiling installation mode

Display mode: at ceiling installation mode,there have fisheye mode,cylinder mode,corridor mode and fulI screen mode

Cruise: setup auto cruise .

Sound:setup the sound on/off

Swith code stream:switch HD and SD

Split screen dispaly: choose screen channel number

Screen aspect ratio: can set the screen aspect ratio

PTZ control: control the movement of high speed dome

Timeline:drag the time line left and right to choose recording period . Use fingers to zoom in or zoom out the timeline

Add Camera

Add device

Method 1: Enter to device list interface after login, click the t’ button in the upper right corner of the interface, and select the add device” button.
Method 2: Click the’+’ button in the interface to enter directly to add device interface.

add camera

1. There is a QR code on the device body:
Scan the QR code on the device,display the device ID of the current device , click the Add ICON below jump to the prompt interface of operation guide.

add cameraadd cameraadd camera

2. Can’t find the device QR code :
lf there is no QR code on the device, click ‘Other ways to add’ and then select ‘Standalone camera’.

add cameraadd cameraadd camera

3. Please connect your mobile WiFi to the device hotspot.

Open Settings-> Select Wireless LAN > Select ‘IPCXXXXXXXXX’ device hotspot.

Connect hotspot,default password：11111111

add camera

4. After connecting successfully,return to APP.

Remote View: View video via WIFI or other network, please select Remote View.(most people choose)
Direct Connection: View video without network ,select Direct Connection. (few people choose)

5. Select Remote View to continue.
Select your wifi and enter your wifi password, then click Confirm .

add camera

add camera

6. Configuring, do not unplug the network! The network configuration process may take 1-2 minutes, please be patient.

add camera

7. Set device name and device password.
For added security, please set a password.

add cameraadd cameraadd cameraadd camera

Device Sharing
Generate shared QR codes ln the device list, click the “Share” button, set the right to share, choose to share, and generate QR codes.

Device SharingDevice SharingDevice Sharing

Scan and share QR code.
click on the’+’button in the upper right corner of the interface to enter to add device interface, click on scan add device, enter to scan interface, scan shared device QR code, after display the scan results then return to device list interface.
Note: You need to allow access to the camera and album to use this function properly.

Scan and share QR codeScan and share QR code

App Operation

Log in

This APP support “account log-in”, third-party log-in” and local experience”.
Account log-in: At log-in interface, input user name/cellphone number/email address and password, click ‘0K” and log in.
Third-party log-in: Click the icon of third-party network social software, authorize the APP to log in.Local experience: Users can use the APP without log-in.
Remember the password: Supportremem-berring the account and password that have been logged in, which is convenient for switching account login.
Note: Please pay attention thatLocal experience” mode will be stored at local.Once data is lost, it can’t be restored.

IP PRO Log in

Registration

Input cellphone number/email address to register, get verification code.
Input verification code and password, click “OK”. After registration it will move to device list.
Note: Each cellphone number/ email address can be used for registration once.

IP PRO RegistrationIP PRO Registration

Reset Password

Input registered cellphone number /email address to get verification code. Input verification code, reset password and click “OK”.
Then go back to log-in interface, log in with new password.

IP PRO Reset Password

Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels), videos stop for a few seconds , all channels are automatically disconnected into the black screen. The device connected again has no response. Do we need to restart the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect many channels by the lower configuration computer, the computer system will run out of memory, causing the CMS to run abnormally. If the computer configuration is slightly lower, it is recommended not to connect too many channels. The optimization work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted” or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded in the following location”, check “any source” (applies to versions prior to OSX10.12.X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter” key, enter the sudo password (applicable to versions after OSX10.12.X). If the above method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000 instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card driver can solve

Question five：It shows  mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

More features

User Management

New user：①Click New User ②Enter username (required) + note name (optional)③Click to confirm

Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm

Other functions：

        ①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.

        ②Modify the note: Add a note, change the note or delete the note, go to the modify note operation

        ③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.

New userModify permissionsModify user

Log query

Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query

Log query 

Resource management

Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to

video：

search for：①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.

Right click operationResource information

System Info

Version Information：The content is displayed as follows ‘version number, date’

change Password：①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password

sign out：Click the ‘Exit Login’ button to quit the login status of the current account.

System Info

User parameter

Basic Settings

Split screen number：The selected split screen number is displayed after the re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

Display language：CMS currently defaults to 9 display languages, such as Simplified Chinese and English. When you choose to log in again, you will switch to the corresponding language.

Login Method：The cloud login mode is online. You need to connect to the external network when you log in. The local login does not have this hard requirement.

List style：The list style includes tree shape and graphics. The replacement is only the real-time preview interface and the display of the device list under the playback interface. The device list under other interfaces is unified into the tree list style.

Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default, and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the video_download folder by default, and can be saved in other paths according to their needs.

Preview sync time：Check the time when the device is previewed and the computer will be automatically synchronized (only ipc is supported)

note：After modifying the settings, click “Finish” and you will need to log in again. (It is best not to modify it to a directory containing Chinese)

advanced settings

Time zone setting：The local time zone can be selected according to the actual situation.

Automatic lock：Check the auto lock and enter the integer in minutes in the time frame. If no operation is performed on the CMS within the time of the input, the CMS will automatically lock.

Automatically connect video：After logging in to the auto-connect video, log in to the CMS and automatically connect to the device added to the device list. The number of connected channels is the number of split screens in the basic settings.

Basic Settingsadvanced settings

Equipment management

Add device

Add a LAN device：①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)

Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)

Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.

LAN add

Modify device

Device modification：In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.

Regional modification：In the modify device interface, click the area drop-down box.

Group modification：After selecting the group under the device management interface, click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel number in the device.

The panorama or channel type corresponding to each serial number is independent.

The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type

Device modificationGrouping

Remote setting

VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)

Device Information：Content includes device model, device ID, OEM serial number, firmware version (providing check updates)

Function setting：The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.

Alarm system：The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.

TF card settings：TF card status, available / total capacity, TF card formatting function

note：

①Alarm message push is not supported in local login. You need to check to switch to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

Remote setting interface

D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button

Device grouping

Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.

Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection button

Import all：①Selected group ②Click to import all buttons

Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

Create a groupAdd channelModify group

Video playback

Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback date ④Confirm search video

Device channelVideo typeDate selection

Timed playback

Timed playbackTimeline

Video sync

Steps：①Retrieve video  ②Check sync  ③Switching time point

Video download

Batch download：Enter the time period to be downloaded at the start time + end time according to the needs of the retrieved recording time range.

Time period download：The time period of the video recording will also be displayed in the download resource. Click the download button for any time period according to your needs.

Custom bulk downloadSelect time period to download

Other functions

Playback control：Support playback/pause/stop control in video playback, select the screen form in playback and click operation