I spent the last two weeks getting to know everything about these cameras and this thread will capture all this information. It will take me several weeks to document all the information so please be patient.

There are a variety of problems that I will try my best to explain and share the possible solutions. I have gotten pretty comfortable with these cameras and have purposely bricked them to various degrees of severity just to validate the recovery process. Most people “brick” their cameras trying to upgrade the firmware. This is not a serious issue and it can be corrected very easily. The camera runs an upgrade service on port 3800. The configTool always shows a default port of 37777 but this is not an issue as it can do the upgrade on port 3800 anyway. Change your port to 3800 and use a firmware file lsted below and you are back in business.

I will keep updating this post as I get more time to write all the details around recovery. I will also post links to over 40+ firmware files that and which cameras they will work with. It will take me a bit of time to capture all this information, so please be patient.

 How to Download and Prepare Firmware

This guide will show how to download and prepare the firmware file for a Dahua device.

Firmware files for Dahua devices can be found at Firmware by Device or the specific product page for the device

Firmware is typical provided in a ZIP file, a compressed file format

This file will contain the actual firmware file, which needs to be extracted from the ZIP file in preparation for the upgrade

Prerequisites

Video Instructions

Step by Step Instructions

Confirm the Model and current firmware of Dahua device

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

2. Click Info

3. Click Version

The Device Type will be displayed

The current System Version will be displayed

Download the firmware file for device from DahuaWiki

4. In a browser go to DahuaWiki.com

Under Specifications, Firmware, & Manuals

Click the device type (in this example Recorder)

5. Enter the device model into the field

6. The results will be filtered

7. Click the firmware icon to download the firmware file

8. The file will download

Extract the firmware file to local computer

9. Right click the Start Menu / Windows icon in the bottom left of the screen

Select File Explorer

10. Select Desktop

11. Click Home

Then click New folder to create a new folder to extract the contents of the firmware zip file

12. Find the created folder in the list, double click to open

13. Under the Downloads window of the browser, click ‘Show in folder’

A new File Explorer window should open containing the directory the firmware zip was downloaded to

Locate the file in the list

14. Right click

Select Cut

15. Select the window with the new directory

Right click in the window

Select Paste

The folder will appear in the directory

16. Right click the file

17. The contents of the zip file will appear in a new window

18. Click to select all files in the folder

Drag and drop the files to the created folder

The files will appear in the directory

The firmware file will appear in the directory ready to use

Unbricking your Dahua IP camera (Tips, Tricks & Firmware)

BRICKED CAMERA? How can you tell?

There are several types of “BRICKED” camera conditions and they have varying levels of severity and also varying levels of complexity for recovery. Most are simple and caused by bad firmware uploads. The worst will require a full rebuild of the partitions which load the kernel, software and all other data.

1. The first step in identifying the severity of your issue is to determine what still working on your camera. In order to do that, lets remove as many variables as possible to the troubleshooting process. If possible, connect the camera ethernet and PC ethernet on it’s own switch and make sure that no vlan tagging is enabled on the switch.

Next, you need to figure out if the IP address is still reacheable. Ping the last known ip address. The default address for most cameras is 192.168.1.108.

If you don’t know it you can use the arp/ping method to configure which adds as startic arp entry to a new ip address. (This feature is enabled on the camera by default)

2. Once you have a pingable IP, you need to know what services are still active on the camera. This can be done with a simple port scanner. I have added a link to below in tools.

3. Run the port scanner and record which ports are still open. In many cases port 23 and port 3800 will still be open. If this is your situation, it is a very simple fix. If no ports are open, you will need to do a full image load which is more complex.

The typical ports that you would see are:

23 – Telnet access

80 – Web User interface

443 – SSL

554 – Real time streaming port

3800 – Upgrade Deamon

5000 – UPnP

37777 – TCP Video streaming

37778 – UDP Video Streaming

42323 – Real time remote runner

Plus a whole bunch more of UDP ports and more TCP ports

REPAIR WITH PORT 3800

Download a step by step guide (DAHUA IP Camera Recovery v1.0.pdf) with screen prints @ http://tinyurl.com/lbl3up7

1A. If port 3800 is open you can connect with the Dahua Config tool (link below in tools). I tdefault to port 37777 but change it to 3800 as this port where the upgrade daemon is listening. Port 37777 is a redirect but it won’t work if your firmware has failed.

Launch the config tool and click on login button. Type the IP address , username and password then port 3800.

Open a know working firmware file and upload to the camera.

1B. If port 3800 is not open, go to the next step to enable port 3800.

2. If you have telnet access, you can login with putty. Link to putty below in tools. The default Web UI password is admin / admin.

In older firmware the telnet account is root / vizxv

In newer firmware the telnet account is admin / 7ujMko0+”web UI password” —> 7ujmko0admin

Once connected you can execute a ps command to see running processes. /usr/sbin/upgraded process is what listens on port 3800 for the firmware binary file.

There is also another copy in /var/tmp/

A useful tip for watching the upgrade process is to kill the “upgraded” process that is running and re-launch it in the foreground to watch the upgrade.

~#>ps

625 root 0:00 [mtdblock3]

630 root 0:00 [mtdblock4]

635 root 0:00 [mtdblock5]

772 root 0:00 [ubi_bgt7d]

776 root 0:00 [ubifs_bgt7_0]

790 root 0:00 /sbin/telnetd

798 root 0:00 [OSA_796_1]

860 root 0:00 syshelper elper 60

861 root 0:00 /usr/sbin/upgraded

869 root 0:00 [dsplogd]

870 root 0:00 [encode_guard]

889 root 0:00 [flush-ubifs_6_0]

923 root 3:29 ./VideoDaemon AEWB AF TVOUT

~#> kill -9 861

~#> /usr/sbin/upgraded

22:52:46|[crypt] crypt_open ok!

Name: upgraded, bulid date: Apr 19 2014 09:17:58, svn: 255

Fail to get env authcode!

@@@@ buf = PZC4MU056W00XXX

22:52:52|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed !

UPGRADED_MSG: Can’t Open /mnt/mtd/Config/passwd

UPGRADED_MSG: Login success!

UPGRADED_MSG: Kill 976 successful

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Receive A4(alarm)

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Receive A1(alive package)

UPGRADED_MSG: reset_watchdog

UPGRADED_MSG: Received : 29868252, FileSize : 29868252

UPGRADED_MSG: Download Complete

UPGRADED_MSG: DoDownLoad success!

UPGRADED_MSG: Flash init success

UPGRADED_MSG: hwid file success!

Fail to get env native!

UPGRADED_ERR: LINE: 1074: invalid file: Install.lua

UPGRADED_MSG: zip file total size: 40900220

Fail to get env authcode!

@@@@ buf = PZC4MU056W00XXX

22:53:10|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed !

UPGRADED_MSG: packet.name: SD6XXX, board.name: IPC-HFW4300S-V2

UPGRADED_MSG: packet.hardver: , board.hardver:

UPGRADED_MSG: packet.name: IPC-HX3XXX, board.name: IPC-HFW4300S-V2

UPGRADED_MSG: packet.hardver: , board.hardver:

UPGRADED_MSG: Verify version success

Header CRC Checking … OK

Image Name: kernel.img

Image Type: kernel.img (gzip compressed)

Data Size: 2546876 B, Bytes = 2.43 MB

Load Address: 0XC80000

Data CRC Checking … OK

Programing start at: 0XC80000

<5>UBIFS: un-mount UBI device 2, volume 0

<5>UBIFS: un-mount UBI device 4, volume 0

Upgrade : Complete Total 6%…

Header CRC Checking … OK

Image Name: partition-x.cramfs.img

Image Type: partition-x.cramfs.img (gzip compressed)

Data Size: 4160 B, Bytes = 0.00 MB

Load Address: 0X500000

Data CRC Checking … OK

Programing start at: 0X500000

Upgrade : Complete Total 6%…

Header CRC Checking … OK

Image Name: romfs-x.ubifs.img

Image Type: romfs-x.ubifs.img (gzip compressed)

Data Size: 7340096 B, Bytes = 7.00 MB

Load Address: 0X1200000

Data CRC Checking … OK

Programing start at: 0X1200000

Upgrade : Complete Total 24%…

Header CRC Checking … OK

Image Name: pd-x.ubifs.img

Image Type: pd-x.ubifs.img (gzip compressed)

Data Size: 1966144 B, Bytes = 1.88 MB

Load Address: 0X940000

Data CRC Checking … OK

Programing start at: 0X940000

Upgrade : Complete Total 28%…

Header CRC Checking … OK

Image Name: user-x.ubifs.img

Image Type: user-x.ubifs.img (gzip compressed)

Data Size: 21233728 B, Bytes = 20.25 MB

Load Address: 0X2200000

Data CRC Checking … OK

Programing start at: 0X2200000

Upgrade : Complete Total 80%…

Header CRC Checking … OK

Image Name: custom-x.ubifs.img

Image Type: custom-x.ubifs.img (gzip compressed)

Data Size: 1966144 B, Bytes = 1.88 MB

Load Address: 0X600000

Data CRC Checking … OK

Programing start at: 0X600000

Upgrade : Complete Total 85%…

Header CRC Checking … OK

Image Name: web-x.ubifs.img

Image Type: web-x.ubifs.img (gzip compressed)

Data Size: 5505088 B, Bytes = 5.25 MB

Load Address: 0X1A00000

Data CRC Checking … OK

Programing start at: 0X1A00000

Upgrade : Complete Total 99%… [libpdi] Read: blkIndex: 0,pageIndex: 1,byteIndex: 0 ,fLag: ff

Upgrade : Complete Total 100%… UPGRADED_MSG: will reboot system

Here you can see each partition being loaded wit the individual img files. I will write a quick how to on loading each one individually at a later time.

If you chose a valid firmware file, you will be back in working order. If you still have problems, repeat with another firmware file till you have a valid file. The IPC-HFW4300S-V2 is not natively compatible with all other 4300S firmware. I am in the process of writing a how to that explains how to over come this issue.

UNBRICK WITH UBOOT via SERIAL

NOTE: This section is coming soon… I’m gathering all the images I need for various camera types

OTHER USEFUL INFORMATION (to be sorted later)

The firmware consists of several images that are loaded into various partitions in flash in a UBI file system. You can load each partition separately if needed. More on this later…. (I’ll put a guide together on flashing and recovering partitions)

Once you telnet into the camera, there are number of useful binaries in the user shell that can help correct and diagnose some of the problems people are experiencing. One of the helpful steps is to kill the /var/tmp/upgraded process and run it in the foreground so you can see what is going on and easily capture error messaged. The /var/tmp/upgraded process is what opens the port 3800 and allows you to connect to the camera with the config tool if your web services have failed. There is also another copy in usr/sbin/.

Also, in there is a command to reset all the parameters back to factory defaults (username, password, ip address back to 192.168.1.108 etc.) This can be accomplished with /sbin/clearparam.

Another issue that people run into is the constant reboot issue. This can be caused by a failed process. The main application which provides all the camera capabilities (web interface, streaming, etc.) is /usr/bin/sonia. This process is what makes most firmware different from version to version (sort of). There are also changes to the web partition which contains the web server pages that /usr/bin sonia hosts on port 80. The sonia process is invoked by a shell script in init.d and if the process is killed, the camera reboots after a few minutes. This has cause many people issues when trying to “unbrick” the camera since you only have a few minutes between reboots.

To stop the reboots you can update the flash. There is a parameter called appauto that tells the camera to auto start /us/bin/sonia. If you want the camera to start and not invoke the shell script that launches sonia, you need to set appauto to 0. This will stop the camera from rebooting when sonia is not running.

This cam be accomplished by running ‘/sbin/appauto 0’. To turn it back on, just run /sbin/appauto 1. This writes the boot parameter in flash that the kernel reads before starting the process. You can check the current status of the appauto bootparameter with ‘cat /proc/dahua/bootpara’ It will only show what the parameter was when you booted up, so if you changes it you need to reboot to see the change in /proc/dahua/bootpara.

Realtime streaming URL – rtsp://192.168.1.108/cam/realmonitor?channel=1&subtype=0&proto=Onvif

You can change the subtype to 1 for the secondary stream also you can add user:password@ in front of the IP address if you have the permissions set requiring it.

You can use the HTTP API to configure some parameters that are not yet in the web UI. For instance, another member discovered he could enable NFS through the web UI in addition to the local SD card. This config is not possible through the web interface as you need to pick one or the other.

These documents details the API of Dahua video products (links provided to some of the versions below). Programmers or users can access and configure Dahua video products through the API. Every setting of the camera is available through the API whereas only a small number are available through the WEB interface. The document with version 1.10 is available with firmware version 2.0 and above. This document with version 1.20, 1.21, 1.22, 1.23,1.24,1,25,1,26,1,27,1,28 is available with firmware 2.210 and above.This document with version 1. 29 ,1.30, 1.31, 1.32, 1.33, 1.34, 1.35,

1.36 is available with firmware 2.210 and above.This document with version 1.37 is available with firmware 2.212, 2.4 and above.

I have also done a bit of testing around the tftp process that is invoked in u-boot that looks for upgrade_info_7db780a713a4.txt and failed.txt. I think with a little more work, I’ll figure out if there is a recovery method using tftp without serial access. This would be necessary if you lose telnet access and need to rebuild the kernel partition that hosts telnetd.

Tools

DAHUA IP Camera Recovery v1.0.pdf………………….. http://tinyurl.com/lbl3up7

Port Scanner ………………………………………….. http://tinyurl.com/q53pojg

Putty …………………………………………………….. http://tinyurl.com/lvbbmsq

Tftp Server …………………………………………….. http://tinyurl.com/m46wnhe

Dahua Docs & Tools

DAHUA_HTTP_API 1.0 .pdf ………………………………………… http://tinyurl.com/lb43lga

DAHUA_HTTP_API_1.23.pdf ………………………………………… http://tinyurl.com/lrwye3k

DAHUA_HTTP_API_FOR_IPC 1.28.pdf …………………………………. http://tinyurl.com/kskrcay

DAHUA_HTTP_API_FOR_IPC&SD-V1.36.pdf ……………………………… http://tinyurl.com/mooccf9

DAHUA_HTTP_API_FOR_IPC&SD-V1.37.pdf ……………………………… http://tinyurl.com/kvyddfp

DAHUA_HTTP_API_FOR_DVR_V1.29.pdf ………………………………… http://tinyurl.com/klc72tr

General_ConfigTool_Eng_V1.0.5.R.120428.zip …………………… http://tinyurl.com/mwlzbb3

General_ConfigTool_Eng_V1.06.1.T.120807.zip …………………… http://tinyurl.com/leudphu

General_ConfigTool_Eng_V1.07.2.R.130304.zip ………………….. http://tinyurl.com/obs5ud7

General_ConfigTool_Eng_V1.07.3.R.130701.zip ………………….. http://tinyurl.com/o6p628f <—- Use this one

General_ConfigTool_Eng_V2.00.0.R.140410.zip …………………… http://tinyurl.com/nbqtgev

Firmware Files

Firmware files are grouped by camera type and video signal (NTSC –> Eng_N / PAL –> Eng_P / or BOTH –> Eng_NP)

Files are ordered by version number with the latest Firmware in blue.

Files with DH_ prefix are DAHUA direct firmware files and those with General_ prefix are general release for OEM cameras but I’ve had good luck with both.

DH_IPC-HX1100_Eng_NP_V2.210.0000.3.R.20140416.bin ………………………………………….. http://tinyurl.com/m2jf3qv

General_IPC-HX3(2)XXX_Eng_N_V2.210.0001.0.R.20130517.bin ……………………………………….. http://tinyurl.com/q98zg9x

General_IPC-HX3(2)XXX_Eng_P_V2.210.0001.0.R.20130517.bin ………………………………………… http://tinyurl.com/nekapn3

General_IPC-HX3(2)XXX_Eng_NP_V2.210.0001.0.R.20130517.bin ……………………………………… http://tinyurl.com/p59ym6z

General_IPC-HX3(2)XXX_Eng_P_V2.211.0000.0.R.20130726.bin ………………………………………… http://tinyurl.com/my54r9z

General_IPC-HX3(2)XXX_Eng_N_V2.212.0000.0.R.20131206.bin ……………………………………….. http://tinyurl.com/lrvtm2z

General_IPC-HX3(2)XXX_Eng_P_V2.212.0000.0.R.20131206.bin ………………………………………… http://tinyurl.com/n9rv23n

General_IPC-HX3(2)XXX_Eng_N_V2.212.0001.0.R.20131224.bin ……………………………………….. http://tinyurl.com/l5kg2d9

General_IPC-HX3(2)XXX_Eng_P_V2.212.0001.0.R.20131224.bin ………………………………………… http://tinyurl.com/q6c2gox

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.4.R.20140307.bin ……………………………………….. http://tinyurl.com/mnzx33h

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.5.R.20140326.bin ……………………………………….. http://tinyurl.com/ke285w5

DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.6.R.20140419.bin ……………………………………….. http://tinyurl.com/mllzcox

General_IPC-HX3(2)XXX_Eng_P_V2.420.0000.0.R.20140414.bin ………………………………………… http://tinyurl.com/nftaogy

DH_IPC-HX3(2)XXX_Eng_N_V2.420.0000.0.R.20140414.bin ……………………………………………. http://tinyurl.com/ma5q64d

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.2.R.20130821.bin …………………………………………. http://tinyurl.com/pdcdmdk

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.4.R.20130911.bin ……………………………………………….. http://tinyurl.com/pdoxjzj

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.9.R.20131217.bin ……………………………………………….. http://tinyurl.com/p3g4t54

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.10.R.20140111.bin ……………………………………………… http://tinyurl.com/mnjpd79

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.12.R.20140225.bin ……………………………………………… http://tinyurl.com/nssnph6

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.12.R.20140225.bin …………………………………………….. http://tinyurl.com/lcjr8xv

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.16.R.20140421.bin …………………………………………….. http://tinyurl.com/k67gu9u

DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.18.R.20140429.bin ……………………………………………. http://tinyurl.com/n779scx

General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin ……………………………………………… http://tinyurl.com/qd2thhe

General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.21.R.20140613.bin ……………………………………………… http://tinyurl.com/p8q75b4

General_IPC-HX5(4)XXX_Eng_N_V2.400.0000.0.R.20131231.bin ……………………………………………….. http://tinyurl.com/kmd7hu9

DH_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin ………………………………………….. http://tinyurl.com/mb75g2n

DH_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin …………………………………….. http://tinyurl.com/laj29k5

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin ………………………………….. http://tinyurl.com/mzw85fz

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0000.0.R.20140419.bin ………………………………….. http://tinyurl.com/ov6krph

General_IPC-HX5(4)XXX_Eng_P_Stream3_P2P_V2.420.0000.0.R.20140419.bin …………………………… http://tinyurl.com/oxgblkq

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0002.0.R.20140621.bin ………………………………….. http://tinyurl.com/kejg3fv

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin ………………………………….. http://tinyurl.com/pfmevdu

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0003.0.R.20140930.bin ……………………………………….. http://tinyurl.com/kchslos

General_IPC-HX5(4)XXX_Eng_N_V2.420.0003.0.R.20140930.bin ……………………………………………….. http://tinyurl.com/ok4f8fx

General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0005.0.R.20141205.bin ………………………………………. http://tinyurl.com/qbrfg3k

General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0005.0.R.20141205.bin ………………………………….. http://tinyurl.com/ot99vgw

DH_IPC-HX8XXX_Eng_NP_V2.400.0000.2.R.20140506.bin …………………………………………………. http://tinyurl.com/lbar98x

I will also post the bare metal img files when I get some time which contain the firmware and all the img files including the update.img that can be used for serial recovery.

I have just started the process of uploading firmware… There are much more to come as well as many more camera models.

Also if you have any you want to share please PM me what you have and where I can link them to this thread.

Thanks to Euly for sharing firmware files!

IMPORTANT NOTE FOR IPC-HFW4300S-V2 CAMERAS

The new camera appears to have differences (a few that I already found) that makes some of the general firmware incompatible with them. I have found a workaround, but it is complex. I will try to summarize it in a separate thread in the following weeks. I will also repackage the newest firmware files in versions that will work for the V2 cameras. Stay tuned! In the meantime, you can use General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin or the PAL equivalent to recover your camera.

Well, that’s all I have time to share for now, but I’ll do my best to put together a comprehensive guide to the inner workings of these cameras and a guide to unbrick in any failed software situation.

Thanks and take care.

<p>The post Unbricking your Dahua IP camera (Tips, Tricks & Firmware) first appeared on NVR IPCAMERA SECURITY.</p>

FAQ

Q: Which model of VTO (Outdoor Station) can work stand-alone and make a call notification to DMSS when call button is pressed?

A: DHI-VTO22202F-P, VTO2000A-S, VTO-2000A-2-S, VTO2111D-WP-S, VTO2000A, VTO2000A-2

Q: Can Apartment outdoor station (VTO1210C-X and VTO1210C-X-S and DHI-VTO4202F) work with DMSS App?

A: Yes, but it requires License for firmware customization. Please reach out to your local Sales Rep or Technical Consultant.

Q: How do I access device config page in VTH (indoor monitor) device?

A: From the homepage, press and hold Settings button for 6 seconds.

Q: What the difference between Transmission 1 and Transmission 2 on the network settings?

A: Mode 1: Multicast (multicast). The default is mode 1. Using multicast in a multicast network environment, the effect is best at this time
Mode 2: Unicast (TCP), If the router does not support multicast, the group call will have a black screen on VTH, then you can switch to unicast mode. In addition, if the network is particularly poor, you can also use this mode, because TCP has a retransmission mechanism to avoid frame loss.

How To Reset VTH Password via Computer

Description

This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.

Prerequisites

• Windows PC.
• Dahua video intercom device on the same LAN as the PC
• Dahua Toolbox
• VDP Config

Video Instructions

Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

2. Discover the device in VDPConfig – How To Discover A Device Using VDPConfig

3. Select System Settings section

4. Click Device Password

5. Select the device(s) you wish to reset the password for on the left using the checkbox

6. Click Reset Password

7. Confirm the prompt

8. Use the dropdown box next to Reset Mode to select XML File

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

A prompt will confirm a successful reset and generation of the XML file.

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Save the results.XML file to the computer

11. In VDPConfig at the Reset Password interface click Open

12. Select the results.xml file click Open

13. Click Next

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

A green checkmark next to the device will confirm a successful password reset

How to Initialize Video Intercom using Configtool

Description

Initializing our Video intercom with Configtool simplifies and streamlines the process.

Configtool now handles the initialization phase and any IP address changes that need to be made. You no longer need to manually initialize our VDP devices manually

You can only Initialize the same type of Intercom at one time due to the password requirements

• VTHs requires a 6 character password (Numerical only)
• VTOs requires an 8 character password (Alpha Numerical combination)

Prerequisites

1. Configtool

2. Gen 3 Video Intercom devices

3. PC

Video Instructions

Read More : How To Dahua Video Intercom All Methods

Step by Step Instructions

1. Check the VTOs that you want to initialize and click on Initialize

Note:You can only Initialize the same type of Intercom at one time due to the password requirements

2. Click on Initialize

3. VTOs require at least an 8 character Alpa-Numeric password. Be sure to enter an email as this will be your method resetting the password if forgotten or lost. Click on Next to proceed

4. The green check marks will indicate that the devices have been successfully initialized. Click on Finish to complete the VTO initialization.

5. Select the VTHs you want to initialize and click on Initialize

Note:You can only Initialize the same type of Intercom at one time due to the password requirements

6. Click on Initialize

7. Enter a 6 Character Numerical password and an email as this will be your method to reset the password if forgotten or lost.

8. Green check marks indicates it was successfully initialized. Click on Finish to finalize the initialization.

Changing IP Addresses

Once devices are initialized you may want to change their IP Addresses to be on the same IP Scheme

1. To do that go to Search Setting

2. Enter the credentials if the device you want to modify and click on OK

3. The device list will refresh. Click on Edit for the device you want to edit

4. Enter the desired IP Address then click on OK to finalize

5. The green check mark will indicate that the IP address change was successful.

How to Setup and program Modules on DHI-VTO4202F-P-S2

Description

This guide will go over the wiring and programming of the modular accessories for our DHI-VTO4202F-P-S2

The only programmable Module in our product line is the Five-Button Call Panel.

Prerequisites

• DHI-VTO4202F-P-S2
• Module Accessories
• PC

Video Instructions

Step By Step Instructions

Physical Wiring of the Modules

You will always start at the DHI-VTO4202F-P-S2 OUT, then go to the next module on the IN port. Continue this pattern for the rest of the Modules.

Programming the Modules

1. Go to the DHI-VTO4202F-P-S2 WEBUI

2. Login to the VTO

3. Go to Local Settings

4. Click on the next available entry under Facade Layout

5. Select the Modules in the order you have them Physically wired

6. If you have multiple modules select the next empty slot. The order is labeled on the image below

7. The modules will populate once added

8. To program the Five-Button Call Panel select the empty box

9. Pick the Room Number you’d like to link it to

10. Select the next box if you have several Rooms you’d like to link

11. Select the second room number

12. In order to save the programming you need to click on Confirm

How to Forward calls to DSS Pro Client=

Description

This guide will go over the forwarding options for DSS Pro Client.

Each user created in DSS Pro will have its own unique Center Management number. Locate that number before

Prerequisites

• Video Intercom Setup with DSS Pro being the SIP Server

Video Instructions

Step by Step Instructions

1. Open DSS Pro Client and go to Video Intercom

2. Go to Call Management

3. Navigate over to Management Group Config

4. Select the User the Devices are setup with. In this guide we are using the “system” user. We will be using that number for forwarding the calls to the client.

5. Go to the VTH touch screen and enter the basic settings by tapping Setting

6. Go to Forward

7. Enter the number we located on step 4 and enable the status.

8. The calls will now be forwarded to DSS Pro Client

Video Intercom/SIP 2.0/How To Call DMSS

<p>The post Dahua Video Intercom GEN3 Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Recorder Initialization & Password Reset – New Recorder Interface

This guide will walk you through initializing the recorder properly so the password can be reset by the client without sending a technician onsite. If the Initialization steps are not done correctly, the only way to reset the password is to call IC Realtime Technical Support and use a Backdoor Password at the recorder. The steps below require a monitor or TV (HDMI or VGA) connected directly to the recorder, as well as a USB mouse.

IC Realtime Password Reset

Read Next : Hikvision Devices password reset all methods guide

Recorder Initialization

• When the recorder boots up the first time, you will see the Device Initialization window come up. The first screen has you choose a Location (Country), Language, and Video Standard. The most important option is the Video Standard. It needs to be set to NTSC for use in the United States. When the settings are verified correct, click the Next button.

• The 2nd window allows you to select your Time Zone and manually enter your time. Verify your settings and click the Next button.

• On the following page, you will set the device password for the admin user account. You will be have to enter a password that has a minimum of 8 characters. Passwords are case-sensitive, and you can use letters, numbers, and the symbols found along the top row of the onscreen keyboard. NOTE: Some software (ConfigTool on Mac OS, for example) will not allow you to use anything other than letters and numbers for the password. A minimum 8-character password with a combination of letters and numbers is sufficient for security purposes, as our recorders are less susceptible to Brute-force password attacks than other devices due to the account lockout. The Prompt Question field is used to create a password reminder, which can be viewed from the login screen once the recorder has been initialized.

• The next step is to create an Unlock Pattern connecting at least 4 of the 9 dots in a  3×3 grid. The pattern can be used in lieu of using the username & password on the local monitor. Left-click & hold the left mouse button to draw the pattern. If you choose to draw the pattern, you will be asked to draw it once, then draw it again to set it. Once you draw the pattern a second time, the screen will automatically change to the Password Protection screen. If you choose not to use the pattern, click the Skip button.

• The last step in the process is THE MOST IMPORTANT STEP if you wish to prevent the need for a backdoor password. You will be asked to choose and answer 3 Security Questions that will allow you or your client to reset the password. You may choose meaningful questions and answer them with unique answers, or you may choose to give the same answer to each question. Each question has a number of options, which can be accessed by left-clicking once anywhere in the Question field. If you choose not to set the Security Questions, click the Green button next to Security Questions to disable them. When you are finished with the Security Questions, click the Save button to continue.

• After the Device Initialization is complete, you will be taken through the Startup Wizard. Using the Startup Wizard will guide you through enabling auto-updates (although this is an option on our recorders, we do NOT yet have an upgrade server that will push out firmware updates to our cameras or recorders), general settings, Network Time Protocol (NTP) & Daylight Saving Time (DST), Network, P2P, Basic, Encode, and Schedule settings for your recorder. All of the Settings in the Startup Wizard can be configured later using the main menu. When you finish the Startup Wizard, click the OK button when you see the Thank you for purchasing our product prompt, and your recorder is ready to go.

Password Reset

• To reset a forgotten password, right-click on the screen to bring up the System Login window. Click either the Forgot Pattern or Switch User buttons to go to the traditional login screen. There are icons to the right of both the User Name and Password fields. The icon next to User Name will show the Prompt Question that was set when the password was established when the mouse hovers over the icon. If the password is still unknown, click the Forgot Password icon to the right of the Password field . This will bring up the Reset Password – Security Questions screen, shown below. 

• Type the Security Question answers into their respective fields (answers are case-sensitive), then click the Next button. On the next screen, you will be asked to enter & confirm your new password for the admin account. Enter the password in the boxes next to New Password and Confirm Password, then click the Save button. 

• If the password is accepted, you will see the Successfully reset password message. Click OK on that message, and you will be taken to the System Login screen, where you will need to type your new password to access the settings. 

• Enter your new password to login.

Resetting a Recorder Password and Taking Ownership

Table of Contents

• Acquiring an Unlock Code
• Prerequisites
• Security Question Login Method
• Unlock Code Login Method
• Password Management
• Best Practices

Acquiring an Unlock Code

Users that no longer have credentials to login will need to fill out a Forgot My Password request using this link. An iCare specialist will work with you to facilitate this and provide an unlock code.

Prerequisites

• Serial Number of unit (This will be needed to generate Unlock Codes for units purchased after 2016)
• Date the recorder is currently set to (This is important in generating the proper Unlock Code as well)
• HDMI Monitor and USB Mouse attached to Recorder.  Login must be completed using the local GUI system. (Unlock Codes will not work through web GUI or software)

Security Question Login Method (If you have set Security Questions)

1. Using a mouse attached to the Recorder, right click and select “Main Menu”. This will populate the login screen. Click on “Forgot Pattern” as shown on image below.
   
   
2. Click on the “Forgot Pattern” as shown below.
   

   

3.  Answer the security questions then click “Next.”
   
4.  If answered correctly, you will be prompted to create a new password and to confirm the new password as shown below:
   

Unlock Code Login Method (If not using Security Questions Method)

1. Using a mouse attached to the Recorder, right click and select “Main menu”. This will populate the login screen. If your login screen requires a pattern, click on “Forgot Pattern” as shown on image below. Otherwise move to the next step.
   
   
2. Login with username “admin” and the Unlock code (or one of the unlock codes) given.
   
   
3. If successful, you may have a prompt populate as shown below. If so, create a new password under “New Password”  and type in the same password under “Confirm Password.” You can also create a Password Hint. The new password setup is now complete. If you do not have this prompt, you will be logged in to the Main Menu (as admin). Follow the next steps.
   
   
4. In the Main Menu, go to Settings > System > Account. Click on “Add User” as shown below. You will need to create an new admin level account (group level set to admin) to modify the “admin” account. This is because user accounts cannot be modified if they are currently logged in.
   
   
5.  Once you have created a new account, right click and go to Main Menu. Select “Shutdown” and then under the drop down, select “Logout” or “Logout Menu User” as shown below. This will log you out of the “admin” account so you can login with the new account that was set up in the previous step.
   
   
6. Right click then select “Main Menu.” Login with the new account that was set up in Step 4 then go to Settings > System > Account. Click on the “admin” account then click on “Modify”
   
   
7. Under “Old Password”, input the Unlock Code. Input a new password under “new Password” and copy that password under “Confirm Password.” Click “Save” when done.

Password Management

The management of usernames and passwords lies solely with the end customer. It is their responsibility to document and save these credentials.  IC Realtime does not save your device login information and is not able to provide any user created or changed user names or passwords. IC Realtime strongly urges end customers to document security system credentials in some type of password management system, like KeePass or LastPass.

Best Practices

• Document all of your credentials in a Password Management System, like KeePass or LastPass.
• When setting up a new recorder, follow the Initialization process and answer the security questions. In the event of a lost password, the security questions can be answered to reset the admin password (the security questions can be the same answers. It is recommended to document the questions and answers as well)
• Create a different admin level user / account as a backup as well as different accounts for lower level user access only.
• Setup a password Hint. If you have this option, creating a password hint will help to remember the password.

<p>The post IC Realtime Password Reset first appeared on NVR IPCAMERA SECURITY.</p>

Description

This article is to show you how to backup video files from new system UI.

Prerequisites

• Dahua North America device with new latest firmware
• Monitor connected to the device itself
• USB mouse to control system UI

Video Instructions

Step by Step Instructions

1. From the main menu, go to the second menu page, and click on Backup.

2. Backup page will launch as shown below:

3. You must plug in an external drive to save your downloaded file. Select the path where you want to save the file at. From this pop-up screen, you have an option to create new folder. After you select, click OK.

4. Select the Record Channel you like to search. You can only search 1 channel at a time.

5. Select the Recording Type you like to search.

6. Set the start and end time for searching. Then click Search. All recorded files that meets your search criteria will shown on the list.

7. Select the files, and click Backup.

8. Downloading process start.

9. Once finished, the folder information will pop up, then click OK.

Load More :

• Last Dahua Firmware 2022
• ConfigTool &#8211; How to reset Dahua IP Camera
• Dahua XVR Setup step by step Video

Backup via USB

Description

This lesson will show you how to backup recorded video off of a DVR or NVR using a USB drive.

Prerequisites

• FAT32 USB flash drive or FAT32 USB storage.
• Monitor or display connected to NVR or DVR
• USB Mouse

Video Instructions

Step by Step Instructions

Note: This is for local back up on physical recorder.

1. From the Main Menu select “Back Up”

2. Plug in USB device such as a flash drive in to one of the USB ports of the recorder.

3. A pop up will show → Select “File Back up”

4. Select “Browse” → Select folder to save back file in or create new folder to save back up.

5. Select “Type” such as Alarm or MD (Motion Detect).

6. Select “Start Time” and “End Time”.

7. Select “Channel” → “Add” to add what you have selected. What you added will be in list form.

8. Select “Start” to start back up.

Backup via SmartPSS2

Description

This allows you to back up videos on SmartPSS2.

Prerequisites

• SmartPSS installed on a Windows or Mac computer
• Dahua NVR with a stored recording
• Established network connection with the NVR
• The NVR added to SmartPSS
• Enough drive space for the video backup

Video Instructions

Step by Step Instructions

1. From the home menu select “Playback”.

2. From the left hand side select device -> camera or cameras. More than one maybe selected.

3. Select Record type. Drop down menu allows to select All Records, General, Alarm, MD (Motion Detection), and Intelligent Analysis.

4. Select Stream Type (Main Stream or Sub Stream).

5. Select Date and time -> Select OK -> Select Search.

6. Choose a time frame and click on time clip.

7. Choose the beginning and end of time clip you want to backup.

8. Click on time clip again and select the folder to back up to and select the exported file type.

9. Click ok

10. It should start downloading the back.

11. You should now have the file backed up at the specified folder.

Backup via Web Browser

Description

This article will show you how to backup recorded video off of a DVR or NVR over the network using Internet Explorer.

Prerequisites

• A NVR
• PC
• Internet Explorer
• HDD installed on the NVR.

Video Instructions

Step by Step Instructions

Please Note: If you are on a Windows PC, please make sure you disable UAC and reboot your PC before attempting these steps.

1. Login to your NVR or DVR via Internet Explorer.

2. Click, “Playback”

3. Click, “File List”

4. Click, “More”

5. Input the following:

• Channel
• Type
• Bit Stream Type
• Start Time
• End Time

6. Click, “”Search”

7. Check the boxes for each of the files you wish to back up, and click, “Down to Local”

8. Change the, “Record Format” to “ASF”

9. Select the location you wish to save the files, and click “OK”

10. Progress will be displayed towards the bottom of this page.

Backup via SmartPSS

Description

This allows you to back up videos on SmartPSS.

Prerequisites

• SmartPSS installed on a Windows or Mac computer
• Dahua NVR with a stored recording
• Established network connection with the NVR
• The NVR added to SmartPSS
• Enough drive space for the video backup

Video Instructions

Step by Step Instructions

1. From the Home Page on SmartPSS select the “PlayBack Button”

2. From the PlayBack Page on the right hand side select“Camera or Channel” for the footage you need to backup. Multiple cameras or channels may be selected.

3 . Select “Record or Picture” for the content you would like to backup.

4. Select which one of the options “Type” (such as Motion Detection) you nedd to backup.

5. Select the stream “Main or Sub”.

6. Select and choose “Date and time” .

7. Select “Search”.

8. Select or Check which footage you need to export or download. Video footage can be viewed by clicking on the “Play” button and by selected events.

9. You may trim the video footage if the “Record tab” is selected. You will need to click the scissor or trim icon to trim the selected video.

10. On the “Event” tab you will need to select or check the events you want to save e.g (1, 2, 3, 4). Multiple videos may be selected to export.

11. Click on the disk icon to save and start the export.

12. Select “Path” You would like to save to . You can save it to a specific folder.

13. Select “Export Format” (Original Format, ASF, AVI, MP4) and click “OK”

14. The progress can be viewed clicking on the “Export Progress” icon.

<p>The post How to backup video files on Dahua NVR first appeared on NVR IPCAMERA SECURITY.</p>

Description

DDNS stands for Dynamic Domain Name System. The main advantage for DDNS is If you have a dynamic ip address, (where your address can change monthly by your ISP if not static) the DDNS service will track and update with your new IP address automatically. So no matter what your numeric IP address is, your DDNS address will work even if your numeric IP address changes.

Prerequisites

• The device must be connected to the Internet, please check if the connection works properly.

• Please confirm Internet access port is open and default port to open is: 80, 554,37777. To modify default port, please refer to DDNS User’s Manual.

• The default username and password are admin/admin. You should change your password at first login.

• DDNS management website: www.DahuaDDNS.com

• The device supports monitoring and DDNS management via mobile phone. You need to download the App first.

• Please keep the tag of device MAC address. Do not lose or destroy it.

• DahuaDDNS service is disabled by default, and to enable it, you need to login first.

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

Step 1. From the Main Menu Select Network

Step 2. Select DDNS ➞ Check off the “Enable” box.

Step 3. Select “DDNS Type” from the Drop Down menu. Please Note depending on the series model of the recorder you will have either Dahua DDNS or Quick DDNS as one of the options from the drop down menu.

After DDNS is selected it will automatically generate a Host IP. In this case because Dahua DDNS is an option it is www.dahuaddns.com . If Quick DDNS is an option it will automatically generate the designated www.quickddns.com as the host IP.

Step 4. Select either “Default Domain” or “Custom Domain Name”. By Selecting “Default Domain” a Domain Name for the device recorder is the MAC address for this recorder. In this case 4C11BF0B0436.dahuaddns.com is the designated default domain name for this particular recorder. By selecting “Custom Domain Name” you may choose a custom name up to 60 max characters. Please note if you are using a custom domain name you cannot use the same custom domain name from or for another device.

Step 5. Input your email address ➞ Select “Test” and if successful it will prompt a pop up “Successfully Registered” ➞ Select “Yes” ➞ Select “Apply” ➞ Select “OK” to save settings.

DDNS Web Registration and Management

For QuickDDNS Go to www.quickddns.com

For DahuaDDNS Go to www.Dahuaddns.com

Please Note You cannot access the settings, live view or playback of the recorder through DDNS.

Step 1. DDNS Registration Click on Not registered link → Enter the registration page → Follow system instructions to complete registration.

Step 2. Go to The email you registered with to activate ddns account.

Step 3. After you have activated your username, you can log in DDNS website to manage and view devices under your account. When you login DDNS website, go to Equipment where you can view and manage devices under your account. Click on device domain name link to open corresponding Web interface.

Dahua DDNS Setup

NOTICE

Notice of Discontinuation of DahuaDDNS & QuickDDNS

Click Here to Download PDF Document

Description

DDNS stands for Dynamic Domain Name System. The main advantage for DDNS is If you have a dynamic ip address, (where your address can change monthly by your ISP if not static) the DDNS service will track and update with your new IP address automatically. So no matter what your numeric IP address is, your DDNS address will work even if your numeric IP address changes.

Prerequisites

• The device must be connected to the Internet, please check if the connection works properly.

• Please confirm Internet access port is open and default port to open is: 80, 554,37777. To modify default port, please refer to DDNS User’s Manual.

• The default username and password are admin/admin. You should change yourpassword at first login.

• The default IP address is: 192.168.1.108.

• DDNS management website: www.DahuaDDNS.com

• The device supports monitoring and DDNS management via mobile phone. You need to download the App first.

• Please keep the tag of device MAC address. Do not lose or destroy it.

• DahuaDDNS service is disabled by default, and to enable it, you need to login first.

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

1. Go to www.DahuaDDNS.com and

2. Click, “Not Registered”

3.Input your information, and click, “Register”

4. Open your email and locate the activation email. Click the link in that email.

5. If you see the below message, please proceed with the below instructions. 

Enable Domain Name Access on Device

1. After the device boots up, please wait 1 to 3 min until the network indicator becomes green.

2. Locate your device with the ConfigTool. Click Here to Download ConfigTool.

3. Input your device’s IP address into Internet Explorer, and login.

4. Go to Settings -> Network -> DDNS

5. Click, “Test” once the test is complete, click, “Save”,

DDNS Setup No-IP

NOTICE

Notice of Discontinuation of DahuaDDNS & QuickDDNS

Description

This article is a step by step setup guide for NoIP DDNS. NoIP DDNS is Dynamic Domain Name System which is a method of automatically updating a name server. This is primarily used if your public IP address on the internet changes from time to time (dynamic IP). Setting this feature up will give you another configured hostname.

Prerequisites

• The device must be connected to the Internet.

• It is recommended that the default username and password are changed from admin/admin since you are making this device publicly accessible. You should change your password at first login for every device anyways.

• Create an account at www.quickddns.com

• Check if the device supports monitoring and DDNS management via the mobile phone app.

• Record the device’s MAC address from the sticker fixed to the device, or by finding it on the network.

• NoIP DDNS service is disabled by default, and to enable it, you need to login.

• Port forwarding is configured in the router(s) and working on default ports: 80, 554,37777, or custom ports. To modify default port, please refer to DDNS User’s Manual. Canyouseeme.org or www.yougetsignal.com/tools/open-ports/ will check if your setup was successful or not.

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

1. Go to https://www.noip.com/

2. Create an account -> Go to your email registered with noip.com. An email activation will be sent to your registered email to activate noip.com account.

3. Once account is activated select “Create Host Name Now”

4. Input a host name of your choice > Select Add “Host Name”

5. Login into Recorder via Web Service or Physical recorder. From the Main Menu select the network tab > Select DDNS on the left hand side. Check off “Enable” > Click on Drop down to select “No-IP”

6. Input host IP > Domain Name > User Name > Password > Do not forget to click “APPLY” to save settings.

Enabling Quick DDNS from Local Recorder

Description

This article is a step by step setup guide for Quick DDNS. Quick DDNS is Dynamic Domain Name System which is a method of automatically updating a name server. This is primarily used if your public IP address on the internet changes from time to time (dynamic IP). Setting this feature up will give you another configured hostname.

Prerequisites

• The device must be connected to the Internet.

• It is recommended that the default username and password are changed from admin/admin since you are making this device publicly accessible. You should change your password at first login for every device anyways.

• Create an account at www.quickddns.com

• Check if the device supports monitoring and DDNS management via the mobile phone app.

• Record the device’s MAC address from the sticker fixed to the device, or by finding it on the network.

• DahuaDDNS service is disabled by default, and to enable it, you need to login.

• Port forwarding is configured in the router(s) and working on default ports: 80, 554,37777, or custom ports. To modify default port, please refer to DDNS User’s Manual. Canyouseeme.org or www.yougetsignal.com/tools/open-ports/ will check if your setup was successful or not.

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

1. From the Main Menu Select Network

2. Select DDNS ➞ Check off the “Enable” box.

3. Select “DDNS Type” from the Drop Down menu. Please Note depending on the series model of the recorder you will have either Dahua DDNS or Quick DDNS as one of the options from the drop down menu.

After DDNS is selected it will automatically generate a Host IP. In this case because Dahua DDNS is an option it is www.dahuaddns.com . If Quick DDNS is an option it will automatically generate the designated www.quickddns.com as the host IP.

4. Select either “Default Domain” or “Custom Domain Name”. By Selecting “Default Domain” a Domain Name for the device recorder is the MAC address for this recorder. In this case 4C11BF0B0436.dahuaddns.com is the designated default domain name for this particular recorder. By selecting “Custom Domain Name” you may choose a custom name up to 60 max characters. Please note if you are using a custom domain name you cannot use the same custom domain name from or for another device.

5. Input your email address ➞ Select “Test” and if successful it will prompt a pop up “Successfully Registered” ➞ Select “Yes” ➞ Select “Apply” ➞ Select “OK” to save settings.

DDNS Web Registration and Management

For QuickDDNS Go to www.quickddns.com

For DahuaDDNS Go to www.Dahuaddns.com

1. DDNS Registration Click on Not registered link → Enter the registration page → Follow system instructions to complete registration.

2. Go to The email you registered with to activate ddns account.

3. After you have activated your username, you can log in DDNS website to manage and view devices under your account. When you login DDNS website, go to Equipment where you can view and manage devices under your account. Click on device domain name link to open corresponding Web interface.

<p>The post Ddns Setup for All Brand Dvr Nvr Devices first appeared on NVR IPCAMERA SECURITY.</p>

Description

This shows you how to connect a WiFi Camera to WiFi NVR.

Prerequisites

• A WiFi Camera
• A WiFi NVR

Video Instructions

Step by Step Instructions

Note: These instructions only apply for WiFi NVRs and Cameras.

1. Connect the NVR and IP Camera directly to your router, switch, or modem with a CAT5 cable.

2. Open the ConfigTool and locate your NVR and IP Camera.

3. Login to both using Internet Explorer. We will open these on two separate tabs. These two IP networks, one wireless and the other wired, will have the following ip scheme for this test:

• NVR Wired IP: 172.16.13.106
• NVR Wireless IP: 11.1.1.1 (SSID: NVR2.4G)
• Camera Wired IP: 172.16.13.108
• Camera Wireless IP: 11.1.1.108

4. Configure the NVR via the Settings->Network->WIFI AP menu, here is all of the information that you will need for addressing wireless cameras. The wireless NVR’s AP is hosting the network much like a router, to configure the IP address/default gateway use the IP Config area. For addressing the Wifi Camera’s to an IP address the DHCP Server section will allow you to specify a range withing your default gateway. We will use the default of 11.1.1.(100-200).

5. Configure the Camera via the Setup->Network->TCP/IP and select the wireless Ethernet card.

6. Select DHCP, or Configure the IP address to match the Default Gateway and Subnet mask configured in step 4, then enter in an IP within the DHCP range. For this example we will use our designated IP address from step 3 (11.1.1.108). Then select Save.

7. Navigate on the Camera to Setup->Network->WiFi, this is the menu that needs to be used to connect the device to the Wireless NVR AP’s SSID of NVR2.4G. Select Add SSID and enter the password and select connect, or if the SSID is hidden Manually add the SSID and password. Select refresh to see if you have connected to the AP. After this the Wireless camera has been connected to the AP, but not added to it’s devices yet.

8. Navigate on the wireless NVR to the SETTING->CAMERA->REGISTRATION menu, here is where you can see devices that are connected via wireless and on the wired network. If you see your camera here select the green plus sign to add it, make sure you have the appropriate login information. If you cannot see your camera here please select the manual add button and input the camera’s appropriate login information and select Save.

9. After the camera is added you might need to wait for the video feed to cache, select the Refresh button to make sure the Status indication is GREEN and not RED.

10. Select Preview and then the Camera that was added to ensure the stream is running correctly. At this time you can disconnect the wireless camera from the wired network and install it where there is wireless coverage.

<p>The post How to Connect a WiFi Camera to NVR first appeared on NVR IPCAMERA SECURITY.</p>

Description

If a network video recorder is on one IP gateway without a router (or just on a switch) and your cameras are on another gateway then there can be a problem with changing the IP of the cameras. This article will explain how to set up your computer as the host connection for an IP camera or IP device. From here you can configure the settings of the camera to match that of your network recorder.

Prerequisites

• Connect a ethernet cable from camera to NVR Then connect a RJ45 cable from NVR to PC.

• Set PC and Camera on same Network.

• Use Config Tool to locate IP address of IP Camera. Please reference this link of how to use the config tool http://dahuawiki.com/ConfigToolLocate

Set the IP address of the PC/ laptop same as the camera.

Video Instructions

Step by Step Instructions

Step 1. Right Click on the Windows Start up ➞ Click on Control Panel.

Step 2. Click on Network and Internet ➞ Select Network Sharing Center ➞ Select on Change Adapter Settings ➞ Select Ethernet

Step 3. Select the Network Tab ➞ Check off Internet Protocol Version 4 (TCP/IPv4) ➞ Click on Internet Protocol Version 4 to highlight ➞ Click on Properties

.

Step 4. Set IP Address in the same range as the IP Camera Address. Ensure the Subnet Mask and Default Gateway of the PC are the same from the camera. Click OK .

<p>The post How to set IP address for IP cameras first appeared on NVR IPCAMERA SECURITY.</p>

P2P Troubleshooting Checklist

P2P Enabled (Dahua Device Only)

Interface	Image
WebUI
SystemUI

DHCP Enabled

Interface	Image
WebUI
SystemUI

DNS 1 = 8.8.8.8

Interface	Image
WebUI
SystemUI

DNS 2 = 8.8.4.4

Interface	Image
WebUI
SystemUI

Ping Test:Success

SystemUI only.

1. Navigate to Main Menu -> Info -> Network -> Test

2. Input, “8.8.8.8” for Destination IP.

3. Click, “Test”

4. Repeat these steps, replace, “8.8.8.8” with, “google.com”

Ping Test:Results-Success

Address	Status	Image
Google.com	Success
8.8.8.8	Success

Ping Test:Results-Fail

Address	Status	Image	Troubleshooting Tips
Google.com	Fail		Check network cable
8.8.8.8	Fail		Check network cable

Default TCP Port

• 37777 for Dahua Device
• 35000 for FLIR device

Confirm All of the Above, Then Reboot

Reboot the recorder or camera after confirming all the above to be true

Network Sniffer Packet Backup New GUI

This feature is available at the SystemUI only.

Prerequisites

• USB drive, formatted to FAT32
• Dahua Recorder, connected to a network

Video Example

Instructions

1. Insert a USB drive (FAT32 format) into the device. Most models of Dahua recorders will have a USB port on the front and rear of the unit, either can be used.

2. From the Main Menu go to Network

3. Click P2P

4. Click to disable the P2P feature

Click Apply

5. Return to the Main Menu

Click Operation

6. Click Network

7. Click Test

8. Confirm the USB drive is detected, under Device Name

Click ‘Refresh’ if you do not see the device in the drop-down box

9. Click ‘Sniffer Packet Backup’ next to the appropriate NIC card to begin the backup

10. The icon will change once the backup has begun

11. Return to the P2P menu

From Main Menu click Network

12. Click P2P

Click to enable the P2P service then click Apply

13. Return to the Main Menu

Click Operation

14. Click the Pause button under ‘Sniffer Packet Backup’

15. Remove the USB drive from the recorder and connect it to a PC

You should have one or several *.PCAP files. Please email these files to your Technical Support Representative for further analysis.

<p>The post How to troubleshoot P2P offline status first appeared on NVR IPCAMERA SECURITY.</p>

1. Position of Reset Button

Series-1000:

100x/1009-UT: There is a hole on the back, use a pin or something like that to push the button deeper inside the hole.

1009-UPT/UNT: Slide and open the shell, an orange button on the inside like the figure shown below.

Series-5000:

50XX: Slide and open the right panel, a black button on the inside like the figure shown below.

50XX-UH/UT: Slide and open the panel, a black button on the inside like the figure shown below.

5016-UPT: Slide and open the panel, a black button on the inside like the figure shown below.

Series-7000:

70XX: Slide and open the front panel, a reset button on the left side of the front panel.

70XX-UH: Slide and open the panel, a black button on the inside like the figure shown below.

7032-UPH: Slide and open the panel, a black button on the inside like the figure shown below.

Series-8000:

80XX: Open the front panel, a hole on the right side of the front panel like the figure shown below, use a pin or something like that to push the button deeper inside the hole.

80XX-UH: Slide and open the panel, a black button on the inside like the figure shown below.

2. Reset Steps

For NVRs whose software version is before 7x.9.0.2-r3, or 61.x.x.xx/ 30.x.x.xx/ 1.x.x.xx/ 2.x.x.xx, please refer to the steps below:

Step1: Turn off the power;

Step1: Press the reset button;

Step1: Keep pressing the reset button and power on the NVR at the same time;

Step1: You will hear several short “beep” during this time;

Step1: Reset successfully when the short “beep” become an nonstop “beep”.

For NVRs whose software version is 7x.9.0.2-r3 or above, please refer to the steps below:

Step1: Turn off the power;

Step1: Press the reset button;

Step1: Keep pressing the reset button and power on the NVR, you will hear a short “beep” sound at the same time;

Step1: After 5 seconds you will hear a “beep” sound lasting about 3 seconds;

Step1: Reset successfully when the “beep” sound stops.

<p>The post How to Reset Hardware for Milesight first appeared on NVR IPCAMERA SECURITY.</p>

This article is to show how to disable audio input function from Dahua Camera in batch through Config Tool Software.

Prerequisites

• Dahua IPC that supports Audio
• Latest ConfigTool software
• Computer that connected to the same switch as Dahua IPC

Note: this below steps only works for all Dahua IPC that has default http port: 80. If you have IPC that has different http port number, please refer to this instruction XXXXX.

Step by Step Instruction

1. Launch the latest version of Config Tool.

2. Click on Search Setting and enter camera password

3. Go to CGI Protocol menu

4. Select the camera that you wish to make changes

5. Click on Batch CGICommands

6. Enter the URL Command

http://10.0.0.1/cgi-bin/configManager.cgi?action=setConfig&Encode[0].MainFormat[0].AudioEnable=false

7. Click OK.

8. Once its successfully modified, you will see the green checkmark next to the IP address.

<p>The post How to disable audio on Dahua IPC in batch first appeared on NVR IPCAMERA SECURITY.</p>