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Are the Cync Indoor and Outdoor Cameras wire-free?

The indoor camera uses a USB power adapter that must be plugged into an outlet, so it’s always on and ready to detect what’s happening. It uses Wi-Fi to connect to the cloud and enable live-streaming, real-time alerts, and clip recording.

The outdoor camera has two versions, a battery-powered outdoor camera and a wired outdoor camera. The wired outdoor camera must be plugged into an outlet. The battery-powered outdoor camera requires it’s battery to be charged.

What is the length of the electrical cord? 

How does the camera save user videos?

Data privacy is extremely important to us. We are giving our users two options based on their personal preferences. You can use a microSD card (sold separately) which allows you to store video locally on the camera and retrieve it securely via the Cync app. Alternatively, the Cam Cync subscription allows video to be backed up and accessed from anywhere via secure cloud storage. For an extra layer of security, two-factor authentication is always required when using the Cync app to view live streams or stored clips.

Does the camera require a subscription or a monthly fee? 

No. Users without a Cam Cync subscription can still view live video, use two-way talk, filter alerts by sound, motion, or people detection, and other great features. Adding a Cam Cync subscription or an optional microSD card for local storage (sold separately) enables clip recording so you never miss a moment.

Can I buy one subscription for multiple cameras, or do I need a subscription for each Cync camera? 

Each camera requires its own subscription at this time.

Cync Smart Cameras User Guide

Read More : 4K Smart Deterrence IP Camera Installation Guide

Do the Cync Indoor and Outdoor Cameras work with voice assistants? 

The cameras work with Alexa and Google. First, pair the camera to the Cync app. Then, enable Alexa or Google through the Alexa or Google Home apps.

Can I view the livestream through the Alexa app and its voice assistant? 

You can view your camera’s livestream through the Alexa app and the Alexa voice assistants that have a screen, like the Alexa Show. You can also enable two-way talk via compatible Alexa devices.

Can the camera be used at night? 

Yes, our camera has automatic night vision included so you can capture videos at nighttime. Note that placing the camera looking through a window will cause issues when using night vision. If using the camera in this way, we suggest turning off the night vision feature in settings.

Why is there a light ring halo when using night vision? 

This happens when you don’t remove the protective cover on the front camera shutter. Remove this cover and the light ring halo will go away.  

Does the camera record and send notifications when motion is detected? 

Yes, when motion is detected the camera will begin recording and send a notification to Cync users who share access to the camera within the Cync app.

Will the camera only notify me if a person is detected, or does it notify me for all motion activity?

You can choose to be notified of sound and/or motion events. You can additionally enable person detection, which filters motion alerts so that they are only triggered when a person is detected (as opposed to a tree branch moving or a dog walking in front of the camera).

Can I view multiple live feeds at the same time? 

Yes! On the home screen of your Cync app, you can see live preview videos of multiple cameras at once.

Who can view my camera feeds? 

Only the Admin can view the camera live feeds. Guests are unable to view or access cameras.

Can I use the Cync Cameras without Wi-Fi? 

No, a 2.4GHz Wi-Fi network connected to the internet is required to use the camera. Note that very slow internet speeds will likely impact the functionality of the camera, such as issues loading live streams or recording clips with the Cam Cync subscription.

Can I manually record video or take pictures?

Yes, there are buttons to both take a screenshot as well as record a video when viewing the live stream. These images and videos are stored to your phone’s camera roll.

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Will my Indoor or Outdoor Camera continue to record locally from my SD Card after losing Wi-Fi?

As long as your device was commissioned prior to losing WiFi connection, your camera will continue to record clips locally to the SD card.

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Why can’t I view my Cync camera’s live feed in the Google Home application?

In order to view live feed from your Cync Camera on the Home app, Google requires a Chromecast or Smart Display to access the camera’s feed.

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Indoor Camera FAQs

Can I use this camera outdoors? 

No, the Cync Indoor Camera is rated for indoor use only. 

Can I control the privacy shutter from my phone? 

The physical privacy shutter on the camera can only be controlled from the physical camera. However, you can enable and disable privacy mode from the Cync app when the physical privacy shutter is not pushed up and blocking the camera lens.

Can the Cync Indoor Camera be placed facing out a window to capture outside activity? 

Yes, but automatic night vision will cause image distortion when the camera is facing out of a window due to reflection. If placing the camera in this way, we suggest turning off night vision in settings.

Can I mount the camera on a ceiling? 

Yes! You can mount the camera on a ceiling, and you can enable a 180-degree image flip in the settings menu to show the image right-side up in the app.

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Outdoor Camera FAQs

What is the Wi-Fi range for this Outdoor Camera? 

Keep the camera in a strong Wi-Fi signal strength. Check your Wi-Fi signal strength at the camera’s location. You can do this by looking at the Wi-Fi signal strength on your phone. 1 or 2 bars indicates that the signal may not be strong enough for the camera to connect, or remain connected consistently.

What is the maximum and minimum temperature the plug can be in? 

Operating temp: -20 ~ 50C

Storage temp： -20~70C

Can I plug it into an outdoor extension cord? 

The Outdoor Wired Camera comes with a 24ft wire, but an outdoor extension cord can be used.

How long does the battery on the Outdoor Battery Camera last? 

Battery Life is estimated to last about 90 days per charge under normal circumstances. Number of detections, live streaming, Wi-Fi strength and connectivity as well as temperature can impact the battery life. To conserve your battery life, review the information below:

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Ways to Save Battery Life

Cync battery camera is designed to go months for full charge. However, the real battery life is dependent on camera settings, app settings, and the user’s home environment. For issues with battery performance, check for the following factors.

Recording Duration

The default Recording Duration is 30s. You can reduce the value to save battery life.

Detection Settings

The more events captured/recorded by your battery camera, the more battery is used. To prevent excessive activity, you can:

What to do:

Wi-Fi Connectivity

Poor Wi-Fi connection will cause the battery to drain too fast.

Symptoms of Poor Wi-Fi Connection:

What to do:

Avoid Cold Weather

Cold weather can reduce battery performance as well. The Cync outdoor battery camera use Lithium-ion batteries.

Cold weather has a big impact on battery performance.

What to do:

Installing Outdoor Cameras

The Cync Outdoor Camera can be mounted to wall and adjusted for the best view. Proper steps for mounting depend on the outdoor camera type.

Quickly navigate to a specific section by selecting a link below.

Outdoor Wired Camera Mounting
Outdoor Battery Camera Mounting
 

IMPORTANT: Set the Outdoor Camera up in the Cync app before installation.

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Outdoor Wired Camera Mounting

As the Outdoor Wired Camera will be mounted roughly 7-8ft off of the ground, the camera should be plugged in inside and setup in the Cync app then moved to its permanent outside location.

Install Mounting Bracket

1.After completing setup in the Cync app, choose your mounting location. Use the Cync app’s Wi-Fi signal strength indicator to ensure you’re within Wi-Fi range.

2.Hold mounting bracket in position and mark the hole locations with a pencil.

3.Drill holes with 1/8″ drill bit.

4.Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.

Attach the Camera to the Mounted Base

5.Identify the two notches at the bottom of the mounting plate.

6.Route the cord through the notches so that the cord going to the outlet is flush with the wall.

7.Align the red notch on the base of your camera with the red notch on the mounting plate.

8.Slide the camera base onto the mounting plate until it clicks into place.

Plug in Camera and Finish Setup

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Outdoor Battery Powered Camera Mounting

Before installation and app setup, assure your camera’s battery is fully charged.

Install Mounting Bracket

1.After completing setup in the Cync app, choose your mounting location. Use the Cync app’s Wi-Fi signal strength indicator to ensure you’re within Wi-Fi range.

2.Hold mounting bracket in position and mark the hole locations with a pencil.

3.Drill holes with 1/8″ drill bit.

4.Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.

Attach the Camera and Adjust the Position

5.Align the red notch on the base of your camera with the red notch on the mounting plate.

6.Slide the base of the camera onto the mounting plate.

7.Turn the camera base counterclockwise to loosen the ball joint.

8.Adjust the camera to your desired angle (use the camera view in the Cync app to verify your view before locking the ball joint).

9.Turn the neck of the camera clockwise to tighten the ball joint and lock your camera in place.

Recharging and Replacing the Battery

• Recharging

1.Gently pull the camera to detach the magnet from the mounting bracket.

2.Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.

3.For faster charging, remove the battery from the camera and insert the charging cord directly into the battery and an outlet.
NOTE: A full recharge will take an estimated 6 – 8 hours. Charging the battery inside of the camera housing may take longer. The battery LED will change from red to green when charging is complete.

• Battery Replacement

1.Gently pull off the camera to detach the magnet from the mounting bracket.

2.Squeeze the buttons on both side of the camera to release the camera face.

3.Slide up the battery pack to remove it from the camera.

4.Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.

• Wired Cameras Only

◦ Plug the camera into a covered outlet and secure the power cord tightly to avoid water penetration.

◦ Mount within 24′ of an outlet.

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Helpful Hints

Setting Up Outdoor Cameras

How to Set Up your Cync Outdoor Camera in the Cync App

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Connecting Outdoor Cameras to the Cync app

Review, save and share clips with Cam Cync, and/or to a microSD card (sold separately).

Helpful Hints

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Ways To Save Battery Life

The Cync Battery Outdoor Camera is designed to last several months on a full charge. However, camera settings, app settings, and the user’s home environment can all affect the battery’s life. For tips on improving battery performance, see the factors below.

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Troubleshooting Tips

Unable to scan the QR code in Cync app

The Cync App is Unable to Locate My Wi-Fi Network

The Cync App is Unable to Connect to My Wi-Fi Network

Unable to connect to Outdoor Camera Live Stream

Note: Live streams will not appear on the Cync app until you select the video.

Videos are not recording

Note: Recorded clips can only be viewed via the Cync app. You will not be able to view clips saved onto the SD card on other devices.

Video stream is inverted

Camera recordings are not capturing audio

Factory Reset Indoor Camera 

Factory Reset Outdoor Camera 

Controlling Indoor Cameras

You can control your Cync Indoor Camera with the Cync app to monitor your home with ease.

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Cync Indoor Camera Controls and Buttons

Indoor Camera

Indoor Camera Privacy Shutter

Slide the Privacy Shutter up to turn on privacy mode. This will disable the camera and no longer record video or audio. Slide the Privacy Shutter back down to enable video and audio again.

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How to Control Indoor Cameras with the Cync app

When you’ve accessed the Indoor Camera screen you will have options to control the camera.

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Troubleshooting Tips

Unable to scan the QR code in Cync app

The Cync App is Unable to Locate My Wi-Fi Network

The Cync App is Unable to Connect to My Wi-Fi Network

Unable to connect to Indoor Camera Live Stream

Videos are not recording

Note: Recorded clips can only be viewed via the Cync app. You will not be able to view clips saved onto the SD card on other devices.

Video stream is inverted

Camera recordings are not capturing audio

Accessing and Sharing Camera Video Clips

Learn how to access your camera’s video clips from a local Micro SD card or your Cam Cync cloud subscription to share with others.

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Saving Video Clips

You can view and access your video clips by saving them on an SD card or through a Cloud Subscription.

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Cloud Subscriptions

A Cync Cloud Subscription is a paid service to view and store your video clips. For more information, visit Cloud Subscriptions.

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Micro SD Cards

A Micro SD Card is required to view and store video clips if there is no active Cloud Subscription.

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Accessing Video Clips

The location of your stored video clips may vary based on the type of storage the camera has. Review the locations below to learn how to access your video clips.

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Active Cam Cync Subscription or SD Card

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Inactive Cam Cync Subscription and No SD Card

Clips cannot be accessed without an active storage method. If you wish to purchase a Cam Cync Subscription for cloud storage, follow the link provided to learn more.

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Downloading and Sharing Video Clips (Cloud Subscription Only)

Downloading and sharing video clips vary between the operating system your phone has. This feature is only available if you are using the Cloud Subscription service. Locate your phone’s operating system below to learn how to download and share your video clips.

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Downloading and Sharing on iOS

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Downloading and Sharing on Android

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Camera Subscriptions

Easily and securely store clips from your Cync Camera to the cloud with a Cam Cync subscription.

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Free 30-Day Trial

Immediately after setting up your Indoor Camera, you will receive a free 30-day trial of backup video storage on Cam Cync. The free trial includes: 

NOTE: If you don’t subscribe before the 30-day trial period ends, you’ll no longer automatically record new clips and you’ll lose access to previously recorded footage after 14 days.

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Subscriptions

After your 30-day trial you have the option to sign up for a monthly or annual Cam Cync subscription.

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How to Subscribe

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Cancelling a Subscription

You can cancel a subscription at any time, which will stop your next automatic renewal from occurring. You can cancel your subscription in the Cync Web Portal. After cancelling your subscription, your service will remain active until the end of your currently paid period (the end of your monthly or annual term). At the end of that period, your subscription will end and video will no longer be recorded to the cloud. Your clips will remain viewable for the normal 14-day storage period.

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Troubleshooting

What should I do if I can’t log into the Web Portal?

My payment method is failing. What should I do?

Installing Indoor Cameras

Easily install the Cync Indoor Camera on a flat surface or mounted to a wall.

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Setting Indoor Camera on Flat Surface

If you are setting the camera on a shelf, or flat surface, remove the mounting bracket at the base of the camera.

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Mounting Indoor Camera to Wall

If you are mounting your Indoor Camera to a wall, follow the steps below.

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Helpful Hints

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<p>The post Cync Smart Cameras User Guide first appeared on NVR IPCAMERA SECURITY.</p>

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article will show you how to change the order of your Blink cameras in the Blink app. 

1.First, tap App Settings  on the bottom left of your Home screen.

2.Then tap Device and System Settings.

3.On the Device and System Settings screen, select the system you want to change under Systems.

On the System Settings screen tap All Devices.

From the Manage Devices screen, you can change the order that your Blink cameras appear in the app. To change the order, press and drag the three bars on the camera that you want to move. Place it in your desired location.

Once you change the order of your cameras, that order will display until you change it.

Return to the Home screen to see the new order of your cameras.

If you have additional mobile devices logged into the same Blink account, you will not see the new camera order on them. This is a per mobile device setting, which gives you the flexibility to view different camera orders on different mobile devices.

Using Your Blink Camera

Read More : Troubleshooting for Blink Mini Camera

Blink and iOS VoiceOver Screen Reader

Hear what your Blink camera sees

The iOS VoiceOver Screen Reader feature allows you to hear descriptions of Live Views and Motion Notifications in the Blink app. Once you enable the VoiceOver and Audio Descriptions options in your iOS device, you can hear descriptions of Live Views, Motion Notifications, or motion clips by tapping on the image in the Blink app.

Note

To ensure the VoiceOver Screen Reader works with the Blink app (version 6.15.0 or later), the iOS must be R15 or later. 

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Examples of VoiceOver describing Motion Notifications in the Blink app

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How to hear a VoiceOver Audio Description in the Blink app

• For a Live View description, tap the camera thumbnail to enter Live View. When Live View opens, the scene description is spoken from your iOS device.

• To hear a description of a Motion Clip, tap Clips  on the Blink home screen. Select a clip and the scene description is spoken from your iOS device.

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iOS VoiceOver links

For instructions on enabling VoiceOver Recognition, visit Use VoiceOver Recognition on the web or in apps without accessibility information.

If you are not already familiar with using VoiceOver, learn about basic navigation and operation gestures.

What are Image Notifications?

Snapshot image from your Blink device

Image notifications send you a snapshot image of what’s happening in front of your Blink camera, so you can easily see activity without opening the Blink app. With a quick look at your notification, you can know immediately if you need to open up Live View to take a closer look, or wait and review your video later. Learn more about how to receive notifications of motion detection.

In order to view image notifications, your Early Notification camera setting must be disabled. Click to learn more about Early Notifications in the Blink app.

Note: Image notifications do not work with the Blink Video Doorbell. Since the Blink Video Doorbell always has Early Notification on by default, you will not be able to view image notifications on it.

If Local Storage is your only available method for saving clips, image notifications will not display since thumbnails are not generated in this case. Learn more about using Local Storage for saving clips.

iOS devices

Android devices

When you have motion alerts enabled on your iOS device, you will see a motion detection notification on your home screen. 

Tapping a notification on your home screen, will take you to the clip list in the Blink app with that saved clip.

When you “long press” on a notification, you will see a larger snapshot of your detected motion.

Image notifications also display when you are within the Blink app.

How to use Live View

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Use this article to understand how to access Live View from your Blink camera. Live View allows you to see your camera’s live video and hear sound directly from the Blink app and from certain Alexa enabled devices‍. 

Blink cameras use your Wi-Fi network to send Live View. The connection must have 2 MB per second or faster upload speed (from your camera to the Blink app). Live View can fail if the internet connection is too slow or external factors like signal strength and wireless interference.

How to access Live View

From the Blink app

To access Live View from the Blink app, tap the Live View play icon on the camera image you want to view.

From a motion notification

Available with certain cameras, Live Views can also be accessed by tapping the Motion Alert push notification sent to your mobile device. This setting must be enabled in the app in order for push notifications to be sent to your device. Learn more about Early Notifications.

If you do not see the Live View play icon for you Video Doorbell, your camera may be in Event Response mode. When this occurs, Live View is only accessible from the notification sent to your mobile device in response to a motion event. Learn more about Event Response.

Note: Even though a motion notification may appear simultaneously on multiple devices, Live View access is limited to one user at a time.

Live View additional options

To conserve bandwidth, your Live View may dim and a Continue? button appears at certain intervals. The button appears a few times until your viewing limit of five minutes is reached. Tap this button to continue watching the Live View.

Portrait orientation

When viewing the Blink app in portrait orientation (tall, not wide), the camera view fills the screen width. You can use the ‘pinch to zoom’ gesture to view image details; however, the actual image size does not change.

Tap the  icon in the top right of your Live View to switch to from portrait to landscape view. You can also turn your mobile device 90° sideways to automatically switch to landscape view.

Landscape orientation

Generally, the Blink app is viewed in landscape orientation (wide, not tall) and the images appear in full screen (as shown below). 

Tap the icon in the top right to switch back to portrait view. You can also turn your mobile device 90° vertically to automatically switch back to portrait view.

Save

Saving Live View clips is an exclusive feature of a Blink Subscription plan. Learn more about how to save Live View clips.

Audio Options

Speaker Icon
While in Live View, tap the speaker icon  to enable or disable the camera’s audio.

Two Way Audio
Cameras with a microphone and speaker display a microphone button  at the bottom. Two-Way Audio‍ is supported on the Video Doorbell, Outdoor and Indoor (Gen 3), Mini, and XT2 cameras.

Learn more about how to use two way audio with your camera’s microphone.

Note: The audio button name depends on your camera.

More Options

While in Live View, tap More for other options. Settings vary between devices.

Extended Live View

Extended Live View is only available in through the Blink Basic, Blink Plus and free trial subscription plans. 

This feature provides images and sound directly from a camera to the Blink app, up to 90 minutes at a time without user intervention. In addition, you can view regular Live View sessions up to five minutes without tapping on Continue.

Learn more about Extended Live View.

Device Settings
Device Settings can be accessed in two ways. One way is from the Blink app’s home screen through . The other way is by tapping the More button in Live View and then tapping . Learn more about how to access your camera’s device settings.

Wired Floodlight Camera: Siren On/Off

The siren can be turned on and off remotely through the app. This plays a loud alert noise through your Wired Floodlight camera’s internal speaker.

Learn more about using the Floodlight Siren.

How to leave Live View

When you’re ready to stop Live View, tap Close in the top left corner on iOS devices and < on Android devices.

Alexa enabled screen devices do not provide the Continue button and remain in Live View until the limit is reached. If the Live View ends before you are finished, you can re-enter Live View by pressing the icon again.

How to record Live View clips

To save Live View clips, you must have a Blink Subscription Plan or a free trial. Visit How to Save Live View clips to learn how to save Live View clips.

Two-way audio

Talking and hearing through your camera

The Blink Outdoor 4, Wired Floodlight, Video Doorbell, Outdoor and Indoor (3rd Gen), Mini, and XT2 cameras have two-way audio. Accessing the Blink app through your mobile device, you can speak and hear through the camera’s speaker and microphone.

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

Confirm microphone access

Enabling your mobile device’s microphone

Before using two-way audio, check your mobile device to ensure the Blink app has permission to use the microphone.

iOS – See the If the microphone doesn’t work in a specific app article for instructions on enabling your mobile device’s microphone.

Android – See the Use your camera & microphone article for instructions on how to enable your mobile device’s microphone.

What if I don’t see the Blink app listed on my mobile device Microphone Permissions list? 

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Two-way audio in the Blink app

Indoor and Outdoor (3rd Gen), Mini, and XT2

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

1.Tap Live View for any of your eligible cameras.

2.At the bottom of Live View is the Hold To Talk button.

3.Press and hold this button while you speak. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

◦ Release the button when you are finished talking and the microphone will mute itself automatically. The audio can be heard through the camera’s speaker on the other end.

4.After 5 minutes, your Live View will stop and you must return to the Home screen to start another Live View session.

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Mini camera. Extended Live View provides up to 90 continuous minutes of viewing.

Outdoor 4, Wired Floodlight Camera and Video Doorbell

1.Tap Live View for any of your eligible cameras.

2.While you’re in Live View, press the Tap to unmute button. The button will turn blue. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

3.When you’re finished talking, press Tap to mute.

4.After five minutes, your Live View will stop and you must return to the Home screen to start another Live View session. 

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Wired Floodlight Camera. Extended Live View provides up to 90 continuous minutes of viewing.

Troubleshooting audio noise

Echo, feedback, or sudden repeated squeal noises

When the camera picks up sounds coming from the Blink app and transmits them back to the Blink app, “feedback” is created. Feedback is a repeating sound that increases in pitch and volume. It can occur when you have the Live View of a camera open in the Blink app and you are within hearing range of the camera.

• To avoid feedback, ensure that your mobile device accessing the Blink app is at least 10 feet away from your Blink camera. 

• To stop existing feedback or unwanted noise, tap the Mute  icon to silence the camera’s speaker. You can also stop the Live View session or switch out of the Blink app entirely.

Chirping, digital noise, or robotic sounds

Blink cameras convert audio into a digital stream so it can be heard for Live Views and recorded clips. During this conversion, extra sounds can sometimes be heard. These sounds may sound like a cluster of noises, scrambled distortion, chirps, or clicks when accessing a Live View or playing back a recorded clip.

The upload speed of your network plays an important part of your digital stream. When network speeds change quickly, your audio may be distorted. Blink devices require at least 2 Mb per second of available upload speed for each Blink device, even when multiple users are online.

Placement of your Blink devices

Device placement recommendations

Placing your camera near hard surfaces may produce unwanted sounds. Because a hard surface reflects sound, the camera microphone may pick up both the original sound and the reflected sound.

Placing the camera on an enclosed shelf or wall, or set back from a table’s edge near or between other objects may create a boxed-in environment that can affect the audio quality of the camera’s microphone and speaker.

For ideal placement, avoid placing your cameras near dense materials like brick, stone, concrete, or metals. Also, avoid placement near other electronic devices and confined spaces.

Setting your camera name and thumbnail

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

When a camera is first installed, its serial number (DSN) is the default camera name, and the thumbnail image will be gray. If you want to change the name of your camera or add a thumbnail picture, follow the steps below.

Change the camera name

From the Home screen, tap the camera name to change it, enter the new name, then tap OK to save.

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Generate a thumbnail

From the Home Screen, tap the thumbnail button . The camera will take a screenshot of what is currently in view and replace the gray with this screenshot. 

The thumbnail remains the same until you refresh it with this button. Learn more about using the Blink app.
 

Device Settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Info

Please update your Blink app if your settings appear differently than shown below. To learn more about updating, visit Current Blink App Versions.

This article describes the Device Settings in the Blink app.

Device Settings is found by tapping the icon  in the top right corner of each thumbnail image on the home screen.

The following settings are accessible by tapping on each menu option.

 General Settings

Last Updated
Tap Pull to Refresh to manually update your camera status.

Name
Camera name that will be displayed on your Home screen. You can edit this name at any time from here or at the Home screen.

Battery Level
This will indicate if your batteries are OK or need to be replaced.

Firmware
Displays your current firmware version.

Status LED
You can set when the LED light displays either as Off or Recording.

Change Wi-Fi  
Use this option if you need to connect your Mini or Wired Floodlight camera to a different router or reconnect your camera to your existing router to troubleshoot an issue.

Connection to Wi-Fi
Displays the Signal Strength from the last time the camera connected. After moving your camera it is a good idea to return here and ensure you have good signal strength.

Connection to Sync Module
Displays the most recent Signal Strength measurement. After moving any part of your system, it is a good idea to visit this settings page to ensure you have good signal strength. If not, move the camera closer to the Sync Module or the Wi-Fi router.

Temperature
The current temperature of that camera. Tap on the temperature to enable temperature alerts or to calibrate the thermometer.

Delete Device
This option removes the camera from your Blink system and it will no longer appear on the home screen.

 Motion Settings

Motion Detection
This setting must be on for the camera to detect motion. If this setting is off, the camera will not detect motion. Note: Once you enable motion detection, arm your camera to receive Motion Detection notifications and to save motion clips.

Motion Recording Types
For Outdoor 4 and Wired Floodlight cameras, select whether you want to see video for all motion, people only, or have them suppressed so no recordings are saved. Note: The Person Detection feature is only available when you have a Blink Subscription plan.

Motion Sensitivity
Controls motion sensor sensitivity. Low sensitivity detects larger objects in motion. High sensitivity detects smaller objects. Adjust sensitivity then test by creating motion notifications to achieve the right balance for your needs.

Motion Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Retrigger Time
The length of time from the completion of one motion clip to the start of another. This can be set from 10-60 seconds.

Early Notification
This option sends the notification as soon as motion is detected and before the clip is complete. In the Blink App, tap the notification to be immediately taken to the Live View of that camera.

 Video and Photo Settings

Motion Clip Length
The length of motion clips to be recorded and this can be set between 5 and 60 seconds. Mini and Doorbell cameras record clips up to 30 seconds.

Video Quality
This allows you to change the video quality of your Blink camera. More information about the different modes can be found here.

End Clip Early If Motion Stops
If the camera stops detecting motion, the clip will end before the full clip length is reached.

Flip Video
This should be enabled when mounting a Mini camera upside down on a ceiling so that the image is rotated right side up.

Night Vision
If set to Off, the illuminator will not turn on. If set to On, the illuminator will always turn on. If set to Auto, the illuminator will only turn on in low light conditions.

IR Intensity
This value controls brightness of the IR illuminator. This value can be set to Low, Medium, or High. Adjust to control glare or show more detail.

Illuminator Intensity
Adjusts the brightness of the LED on the Indoor (1st Gen) camera.

Photo Capture
If Photo Capture is enabled, a photo is taken once per hour. If motion notifications or other events happen (or not), the images are assembled at the end of the day into a photo-animation in the Clip Roll. 

Note: Photo Capture only works with Indoor and Outdoor (3rd Gen) and Blink Video Doorbell cameras when you have an active Blink Subscription Plan. Learn more about Photo Capture.

 Audio Settings

Speaker Volume
A slider sets the speaker audio level on the camera, as well as the chime loudness of your Video Doorbell.

Ringer Volume
Controls how loud the Blink chime sound plays when you press your Video Doorbell button when it’s wired.

 Floodlight Settings

Wired Floodlight Settings:

Light Brightness 
This slider sets the lights’ brightness from a scale of 1-10. The default setting is 5.

Dusk to Dawn
Turn on this setting to automatically switch your floodlights on at dusk and off at dawn, based on the amount of light the camera senses.

Timeout after Manual Activation
Select the amount of time the lights will stay on after they are manually turned on. The default is 5 minutes and you can set the lights to stay on for 30 seconds or up to 15 minutes. You also have an initial option Until I turn off, which requires you to manually turn off the lights.

Motion Activation
When enabled, the lights will turn on if motion is detected. The lights will turn on regardless of whether your system is armed or not.

Motion Activation when armed: When enabled, the lights will turn on if motion is detected and the camera will record a motion clip.
Motion Activation when disarmed: When enabled, the lights will turn on if motion is detected, even if your system is disarmed. No clips will be saved.

Learn more about arming and disarming your Blink system.

Timeout after Motion Activation
Select the amount of time the lights will stay on after motion is detected. The default is 30 seconds and you can set the lights to stay on for 30 seconds or up to 15 minutes.

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Floodlight Mount Settings:

Battery Level
Displays the battery charge percentage for the floodlight.

Light Brightness
This slider sets the LED brightness from a scale of 1-10. The default setting is 5.

Timeout after Motion Activation
This setting controls how long the LEDs remain lit after the detected motion stops. You can chose between 15 seconds or up to 5 minutes after activation. 15 seconds is the default.

Note: When battery powered floodlights are manually turned on they will stay lit up to one minute.

Daylight Mode
When enabled, the LEDs will activate when motion is detected during certain daylight hours, when the outside light is limited like at dusk and dawn. The LEDs will not activate when there is an abundance of outdoor light, often during midday hours.

Daylight Sensitivity
This setting only appears when “Daylight Mode” is enabled and controls the sensitivity of the lights during daylight hours. Lower setting values only activate the LEDs in darker conditions and higher values will activate the LEDs in brighter conditions.

Firmware
This displays your current firmware version which may be automatically updated at certain intervals.

Pan Tilt Settings

Firmware
View your current firmware version.

Calibrate Pan-Tilt Mount
Select this option to perform a manual calibration. Learn more about how to calibrate your Mini Pan-Tilt mount.

Doorbell and Chime Settings

Chime settings when Doorbell isn’t wired:

Use Blink Mini Camera as Chime
Opens the Mini camera selector. All Mini cameras on the system will be displayed. Learn more about using the Mini camera as a chime.

Mount with wiring
Full instructions for mounting with wiring.

Mount without wiring
Full instructions for mounting without wiring.

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Additional settings when Doorbell is wired:

Chime Type
Select the chime type you use such as Mechanical, Digital or Mini.

Chime Power
Allows you to adjust the power of your chime.

Learn more about setting up your Blink Video Doorbell.

Privacy Settings

Privacy Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Video Recording
When this setting is off, the camera will only send motion notifications without recording clips; however, Live View is still available.

Audio Streaming
Turn this setting off to disable the audio features of your camera.

Can I Disable the Blue Recording LED on the Camera?

Blink cameras have an activity indicator in the form of a blue color LED light on the front of the camera.

For the Blink Indoor, Outdoor and Mini, the Status LED is controlled in camera settings.

Blink XT and XT2, have a physical hardware switch inside the camera to control whether the status light is on or off.

The Blink Video Doorbell and 1st generation Indoor cameras are not adjustable.
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Blink Indoor and Outdoor blue recording status LED setting

For the Blink Indoor and Outdoor cameras, there is a switch in the Blink app camera settings screen, named Status LED. The Status LED can be set to the following:

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Blink Mini blue recording status LED setting

For the Blink Mini camera there is a switch in the Blink app on the camera settings, General Settings screen named Status LED. The Status LED can be set to the following:

XT and XT2 blue recording status LED switch

The XT and XT2 cameras have a hardware switch inside the battery compartment  to control the blue recording light.  This feature is not available on the Blink indoor cameras.

This article will show you how to turn off the blue recording LED on Blink XT. This LED is enabled by default from the factory.

1. Remove the battery cover. To see how to do that, click here.
2. To the right of your camera’s serial number, you’ll see a switch that says “REC. LED” with two positions, “ON” and “OFF”.

3. Using tweezers or a similar tool, slide that switch to the off position (toward the top of the camera).

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Blink Video Doorbell blue recording status LED

The Blink Video Doorbell has a blue LED that flashes when the doorbell button is pressed. There is no setting to change this.

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Blink 1st generation Indoor camera blue recording status LED

The first generation of Blink indoor camera does not have a setting to control the blue LED.

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For more details, please visit the article New Device Layout Settings.

How Do I Use Scheduled Arming?

Set a schedule for automatically arming and disarming your Blink system

This article describes how to set an automatic schedule to Arm and Disarm your Blink system.

Create a schedule

1.To get started, open up the Blink app and tap Settings in the bottom right of the home screen and select Device and System Settings.

2.Next, select the system you want to schedule.
A system is a compilation of one or more cameras. When multiple cameras are added to the same system, they are linked together so that when you arm your system, all of the cameras in that system will arm at the same time.

3.To ensure that your system arms and disarms at the correct times, make sure your time zone is set correctly.

4.Next, tap Scheduling.

5.On the Weekly Schedule screen, create your schedule. Tap  in the top right of the screen.

6.By default, Arm will be enabled and the toggle on the right will be set to AM.

7.Schedule Arming: First, set the time and day you want to set your schedule arming. Drag the clock hands to your desired time. Time is changed in 15 minute increments. Select the desired days located at the bottom of the screen. When you’re done, tap Save to set the scheduled arming and you are taken back to the Weekly Schedule screen.

8.Schedule Disarming: Next, set the time and day you want to set your schedule disarming. In the example below, the week schedule is highlighted in blue because the the disarm time has not been set. Tap the  again to set disarm schedule.

9.Disarm scheduling is done in the same manner, but you will want to switch the toggle on the left to Disarm. Drag the clock’s hand to your desired disarm time and select the days of week again. Once you have your disarm schedule set to your desired time, tap the Save button again.

10.Your schedule is now set.

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After your schedule is set

Modify existing schedule

You can modify saved schedules by tapping on the arm and disarm toggles and setting new days or times.

Disable Switch

If you want to temporarily disable your schedule (Example: You’re going on vacation), you’ll now see a disabled toggle on Scheduling in the System Settings menu. Enabling this switch this will disable your schedule until you turn it off.

Delete schedule

1.To delete your schedule, go back into your schedule view. Tap the trash can icon  to delete the schedule.

2.You’ll be asked to confirm. Tap Yes.

Note: Scheduled arming and disarming of your system will override any manually set or IFTTT or Alexa triggered arm and disarm settings. 

In order to record motion events, you must have motion detection enabled for a specific device by tapping on the Running Man icon from the home screen or enabling motion detection in the device’s setting screen. Learn more about understanding motion detection.

Deleting a System

Use this article to understand how to delete a system.

System basics

Blink devices work together as part of a system. Each system can manage up to ten Blink devices.

When you delete a system, all of its devices are deleted, and an email is sent to the account owner. Use this to quickly remove items from your account, for situations such as selling a device or replacing an existing device.

Deleting a system will not delete any previously saved clips within your storage location.

To delete a system

1.From the Home screen, tap Settings  to view system settings.

2.Tap Device and System Settings.

3.Tap the name of the system you wish to delete.

4.From the System screen, tap Delete System, and then tap DELETE in the confirmation popup.

After confirming, you are returned to the Settings screen and the system has been removed.

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Empty system

Empty systems contain no devices and is ready to either have devices added to it or be deleted.

If you delete all devices from a system, or have an incomplete setup after creating a system name, it is found in App Settings > Device and System Settings.

App settings

App settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article describes the app settings found on the Settings screen.

Home screen

The home screen has three icons at the bottom of the screen:

 Home – Tap this to bring you back to the home screen where your cameras are accessible.
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 Clips – Tap this to view the Clip List where all of your Live Views and Motion Clips are saved. Learn more about how to view motion clips in the app.
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 Settings – Tap this to see the Settings screen, which contains all of your Account, Subscription Plan and System settings. All of your account settings are found on the Account and Privacy screen.

App settings

Tap the Settings icon on the home screen to display the Settings screen.

 Account and Privacy

Account settings, link to Amazon, Alexa, Neighbors and privacy preferences.

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Email
This is the email account used when creating your account. You can change your email by tapping on this item and following the prompts.

Password
Use this option to modify your account password. Learn more about how to modify your password.

Require Face ID
This feature helps to keep unrecognized people from accessing your camera systems.

Phone Number
This displays the phone number associated with your account for verification purposes and can be modified. Learn more about how to change your phone number.

Country
This option helps us personalize your experience when you select the country you live in, by ensuring you receive the right messages based on your location.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. Once your accounts are linked it will display as Amazon Account Linked. Learn more about linking your Blink and Amazon accounts.

Link to Alexa
Use this option to directly open your Alexa app in order to enable voice alerts and voice control for your devices. Learn more about Alexa.

Neighbors App
The Ring neighbors program and mobile app is available to customers. The app and more information can be accessed from https://ring.com/neighbors.

Manage Mobile Devices
To ensure only authorized people can access a Blink account, the account owner can view and control all additional devices that access their account within the Blink app.

Enable Crash Reporting
If the Blink app suddenly stops working, use this toggle to control the sending of crash reports.

Grant Blink Support Account Access
Enable this toggle to give the support team access to your account for up to 14 days. Learn more about granting access to your Blink account.

Sign Out
Use this option to sign out of your Blink account.

Delete Account
Tap this button to delete your account. If you delete your Blink account, you lose access to clips that are stored on our systems, as well as access to any Blink devices through the Blink app. Learn more about how to delete your account.

Blink Plans

View and manage your Blink plans

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Trial Information
If you are within a Blink subscription trial period, you will see the trial end date as well as an option to cancel your trial. Learn more about Blink subscription plans.

Learn about Blink Plans
Select this to view a comparison of Blink subscription plans.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. This will not appear if your accounts are already linked.

Note: If you are not subscribed to one of our subscription plans or on a trial, you may not see the Blink Plans option under your Blink app settings screen.

Device and System Settings

Create schedule, organize camera displays and other system settings

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Systems
All of your systems in your account are listed here. When you tap on a system, you will be taken to the System Settings screen. 

Here you can rename your system, sort your cameras as they appear on the home screen, set scheduling, time zone, access your Sync Module settings and enable Save all Live Views. You also have an option to delete your system if necessary.

Temperature Units
Select this option to set your temperature units to display as either Fahrenheit or Celsius, which appears in your camera settings page.

Notifications

Customize notification preferences

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The Blink app provides notifications to alert you about events that occur in your account and systems.

Events are as follows:

Alerts are as follows:

<p>The post Using Your Blink Camera first appeared on NVR IPCAMERA SECURITY.</p>

CloudEdge Battery Powered Camera

C10&C10-TZ: Add Camera to CloudEdge

Method 1:

Method 2:You can connect the camera as follows.

https://cdn.shopifycdn.net/s/files/1/0581/4521/0500/files/C10_10.png?v=1661847728

If the light turns blue, the connection is successful.

Hiseeu CloudEdge Battery Powered Camera Guide

Read More : HiSeeu Wireless Camera System installation guide

GL-C10+: Add Camera to CloudEdge

Install CloudEdge app

Search CloudEdge in your mobile app store or scan the following 

QR code to download and install.

Register account and login 

Launched the CloudEdge app, sign up an account by a valid Email 

address as the new user and then log in.

Press the power button then the floodlight turns on and the camera indicate light will also turns red flashing.

And then press the reset hole for 5s to reset the camera

Connect the device 

1) Log in CloudEdge app, tap Add Device then choose Battery 

Camera.

2) Start to connect the camera.

Select your home Wi-Fi and enter the correct password.

3) Point the camera to the QR code at a distance of about 5-8 

inches, after recognizing, you will hear a prompt sound, then tap next.

4) Wait for connection. 

C10&C10-TZ: How to solve the problem of camera connect failed?

Please follow the following solution.

1. First of all, you need to charge the battery to check if there is no electricity.If this red light is on, it means it’s ready to charge.

2.You can press the power button and see if the indicator should light red and blink slowly.

3. Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

Please follow the steps prompted by the link to reconnect the camera:

https://www.hiseeu.com/a/help/article/27395

4. If the red light is on, the connection is successful

If you try those ways still can’t fix it, pls email us : Support@aomeisi.vip

GL-C10:How to solve the problem of camera connect failed?

Please follow the following solution.

1. First of all, you need to charge the battery to check if there is no electricity.If this red light is on, it means it’s ready to charge.

2.You can press the power button and see if the indicator should light red and blink slowly.

3. Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

Please reset the camera and reconnect the camera.Please follow the link to connect the camera

https://www.hiseeu.com/a/help/article/39895 

C10/ C10-TZ,It turn on but now it won’t record?SD card not recognized！

1、You can install the SD card on another device to see if other devices can recognize the SD card.

If other devices can recognize the SD card, format the SD card with another device.

2、Do you have another SD card? Please try to install it on the camera with another SD card to see if the camera can recognize another SD card

C10-TZ: The solar panel is not charging the camera.

Solar panel is a device that converts sunlight into electric energy. If the sunlight is not enough, the solar panel will not provide sufficient power for the camera. At this time, the solar panel can only maintain the normal operation of the camera. If the continuous cloudy day, the solar panel can not even maintain the normal operation of the camera, the power of the camera will be reduced.

We suggest that the solar panel should be installed in the place where the strong sunlight can be received continuously. If it is cloudy continuously, we suggest that you can charge the camera with a charger to wait for the sunny day.

C10 /C10-TZ，Can I use Cloud?

Yes, you can use cloud storage to store your videos. If you open it for the first time, you can also enjoy seven days of free cloud storage. This camera will only start recording when it detects a human body. Our videos can also be stored on SD cards.

SD card Up to 128GB.The 32 SD card can usually store records for nine months or more.

C10 /2C10/C10-TZ: Camera can’t connect to WiFi

Please follow the following solution.

Press the camera reset button with the reset pin for 7 seconds to reset the camera.

1)This camera can only connect to 2.4 GHz WiFi signal. It does not support 5 GHz wifi. Please check whether your mobile phone is connected to 2.4 GHz WiFi or 5 GHz wifi.

2）Since some settings of your router may block camera connections, try resetting your router.

3）Use your mobile phone to try to turn on the hotspot function. Set the hotspot name and password to the name and password of your router’s 2.4 GHz WiFi. Then connect the hotspot with another cell phone to connect the camera.

How to set the alert

Step 1: please click “setting” button as picture shows.

Step2: If you want receive notification,please click the button on;

     And please click alarm setting

Step3:please click motion detection on and if you want to change the sensitivity of motion detection,please select digital adjustment sensitivity. 1 is the lowest sensitivity and 10 is the highest sensitivity. Please adjust according to your situation. If you want to reduce false positives, you can lower the sensitivity.

If these settings not work,please reset the camera.Thank you.

If you want to receive APP alarm alerts, you can open these two options.

C10/C10-TZ, Convert records to video files for viewing on a computer

For privacy and security reasons, video files are not stored on the SD card of the camera. It needs to be decoded with CloudEdge App to view the record. You can also click the record button when viewing the record on App, save the record in MP4 format to the mobile phone, and then copy the MP4 file to the computer. 

C10/C10-TZ, We have had our cameras installed for only 1 week ( 7 days) and the batterys are almost dead.

The battery life of the camera depends on the environment in which the camera is placed. If the camera is often waked up, the camera will always be in the record state. Just like your mobile phone has been recording video, the battery power consumption will be very fast.

In an ordinary family, the camera is waked up 10 times a day, usually for two to three months. You can also buy our solar panels, so you don’t need to worry about charging any more.

For solar panels, you can search for B07S61RXL5 on Amazon. Before buying, please contact us to request for a 15% discount.

CloudEdge Cloud Service Fee Standard

If you open it for the first time, you can also enjoy seven days of free cloud storage. This camera will only start recording when it detects a human body. 

C10/C10-TZ, Share device with more people

This function can allow your family members to access your camera. Each camera only can be added to one account, they need to download the CloudEdge App then register an account before sharing the device.

1) Tap the shortcut settings button > Device Share > Add > Scan QR Code 

Open your family’s APP, show your family’s QR-Code, and scan it. Share the camera with your family. You can set two Device Usage Permissions, One is View only means your family or friends can view the device, but cannot control the device; and the other is Allow control means your family or friends can view the device information and control the device

2) Tap the shortcut settings button > Device Share> Add> enter

account. Put in your family’s App account> Search> share your device. You can set two Device Usage Permissions, one is View only means your family or friends can view the device, but cannot control the device; and the other is Allow control means your family or friends can view the device information and control the device

C10/C10-TZ, Charge the Camera / Battery Management

When you charge the camera, there is no indicator on the camera. You can check the battery status on App.

The video quality when viewing transaction or alerts is not good.

You can set the video mode to HD mode.

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C10 video saved in mobile phone

Click History- Record -Album.The video is saved in the phone memory.

Turn off the floodlights

1. You can choose to turn off the floodlights

2. Click on Full color mode,then choose black and white night vision,

The default black and white images at night,the device do not turn on the warm lights.

<p>The post Hiseeu CloudEdge Battery Powered Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>