Compatibility and troubleshooting for power accessories (cigarette plug, hardwire kit, etc.)

Choosing the right power accessory and troubleshooting power issues is essential for your BlackVue dashcam’s reliable performance. This guide covers compatibility for common accessories—including cigarette lighter plugs and hardwire kits—as well as proven solutions for typical problems.

Dashcam Troubleshooting Guide Boot – Shutdown – Power

1. Power accessory compatibility

A. Cigarette lighter power cables

B. Hardwire kits

C. Battery power packs

Compatibility summary table

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2. Common troubleshooting scenarios

A. Dashcam won’t power on

B. Power off or frequent reboots

C. Parking mode not working

D. Incompatible or missing power

3. Tips for selecting and maintaining power accessories

4. When to seek help

By choosing the right power accessory and following these troubleshooting steps, you’ll keep your BlackVue dashcam running smoothly—powering reliably in both driving and parking modes.

Solutions for reboot loops or failed startup (beeping, etc.)

When your BlackVue dashcam experiences a reboot loop, continuous restarting, or emits beeping/high-pitched sounds without booting, quick troubleshooting can often resolve the problem. Here’s a thorough guide to common symptoms, causes, and solutions for these issues.

Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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1. Common symptoms

2. Main Causes

3. Step-by-step troubleshooting

A. Inspect and replace the SD card

If the camera still reboots or beeps, try a new, high-endurance SD card. SD card errors are the most common cause of boot loops or startup failures.

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B. Double-check the power supply and wiring

C. Recover or reinstall firmware

D. Remove and test add-ons

E. Address overheating

F. When to contact support or repair

4. Troubleshooting summary table

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5. Best practices

Restoring normal startup operation typically resolves most reboot loop and beeping issues. If following these instructions does not work, official support can advise on next steps or arrange a professional repair.

Booting and powering off your dashcam, checking vehicle/battery power

Properly managing your BlackVue dashcam’s power ensures reliable operation and protects your recordings. Use this guide to understand the correct way to power your dashcam on/off and check your vehicle or battery power supply.

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How your dashcam boots and powers off

Most BlackVue dashcams automatically turn on and off with the vehicle’s ignition or according to the connected power source.

Typical booting process

Powering off the dashcam

Checking vehicle and battery power

Ensuring stable power prevents unexpected shutdowns and data loss.

Vehicle power supply checks

Battery and external battery checks

Troubleshooting table

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Example of blown fuse:

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Best practices

Proper booting and power management keep your dashcam ready to record every trip and event, while ensuring the integrity of your video files and the longevity of your device. For persistent power or booting issues, consult BlackVue Customer Support for further assistance.

Frequent Rebooting /Restarting Issue

If your BlackVue dashcam is experiencing random reboots, please follow the steps below to isolate and resolve the issue:

1. Check SD Card Health

2. Verify Power Supply

3. Update or Reinstall Firmware

4. Overheating Protection

5. Persistent Rebooting

Battery Management & Protection

BlackVue dashcams offer Battery Protection Settings to prevent your car battery from being drained when the camera is in Parking Mode. These settings are available under Settings > Firmware settings > Recording Mode> Parking Mode Recording.

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1. Voltage Cut-Off

This defines the minimum voltage threshold at which the dashcam will automatically shut off to prevent excessive battery drain.

Tip

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2. Timer Cut-Off

3. Priority Setting

Managing High/Low Temperature Operation (Thermal Shutdown, Auto Cut-Off)

Proper temperature management is crucial for reliable dashcam operation and device longevity. BlackVue dashcams and power accessories use internal sensors and auto shut-off functions to protect against heat and cold. This guide explains how these mechanisms work, what to expect in extreme conditions, and how to avoid common temperature-related malfunctions.

Note: Menus and notifications may differ depending on your BlackVue model and firmware.

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1. How Thermal Shutdown Works

High Temperature (Overheat) Auto Cut-Off

Low Temperature Auto Cut-Off

Power Accessories (Batteries/Hardwire Kits)

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2. Preventing Temperature-Related Shutdowns

In Hot Weather

In Cold Weather

3. Important Details and User Controls

4. Troubleshooting & Best Practices

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Key Takeaways

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<p>The post Dashcam Troubleshooting Guide Boot – Shutdown – Power first appeared on NVR IPCAMERA SECURITY.</p>

Speco Recorders Full Guide v1

How to enable camera audio from a Speco Blue recorder

This guide will go over the steps required to activate a camera’s audio feature from a Speco Blue recorder.

Disclaimer – For legal purposes, audio is disabled by default. Please review local and state laws before enabling the camera’s audio.

The recorder should now be recording the camera’s audio.

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For a guide on how to play the camera audio at the Speco Blue Recorder, CLICK HERE.

How to configure a Fisheye image on a Speco Blue Recorder.

While a fisheye camera can be used on all Speco Blue recorders, not all Speco Blue recorders support changing the view of the fisheye image.

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FISHEYE CAN ONLY BE ADJUSTED ON AN N64NR/N128NR AS WELL AS ANY NRE/NRX SERIES RECORDER

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Setting up a Pattern Lock on a Speco Blue Recorder

The Speco Blue Recorder gives the user an option to use a written password, or a pattern lock password. Here is how to enable Pattern Lock.

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The written password will still be required to login from any other platform.

How to play camera audio from a Speco Blue Recorder

This guide will go over the easy steps to hear audio at the recorder.

To hear audio at the recorder, two things are required:

Once these two requirements have been met, audio is ready to be played from the recorder. Please follow the steps below to enable the audio.

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How to enable the white light 24/7 using the Speco Blue recorders interface

If looking to engage the white light 24/7 (on Speco Blue Cameras such as O4TDD2M) follow the instructions below.

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Step 6:

How to disable Plug and Play (PnP)

There may be instances where you do not want the recorder to assign the IP address to the camera.

1. Log into the NVR

2.Click settings, then system. This will bring you to Basic Settings

4  Click on POE Settings,  this menu will populate

5. Click on  the PoE Plug-and-Play Settings and choose the channels you want to turn off.

6. After disabling the plug and play, go the network setting , Internal ethernet port  and change the address .unfortunately  once this done you will need to statically address the camera with and IP address other then 192.168.78.(x)

How do I add an ONVIF camera to a Speco Blue Recorder?

Adding ONVIF Cameras to Speco Blue Recorder using the web interface.

1.Make sure that ONVIF is enabled in the third-party camera.

a.(Note: Each brand of camera has a specific method to turning on ONVIF, See the manufacturers manual or website for details.)

 

2.Access your recorder by typing in the recorder’s IP Address into your web browser.

a.Go to the settings in the menu at the top.

b.Choose “Camera’ from the tiles

c.On the left side bar under Manage Camera, click on “add camera”.

d.In the center of the grid at the top, Click the center tab “Add Manually.

3.Once on the manual entry screen:

a.Under the heading ‘Address” adjust the pull down menu to the protocol of the camera you are adding (example: IPv4, IPv6, Domain) and then type in the IP address of the camera

b.Under the heading ‘Port” type in the RTSP port (Real Time Stream Protocol) of the camera which is generally found inside the camera’s network settings.

c.Under “Username and Password”, put in the ONVIF Username and password for the camera you created in the camera’s settings.

d.Under “Protocol”, Click the drop-down protocol and click on ONVIF.

e.Click “Add” at the bottom right corner of the screen.

f.Repeat to add additional camera(s).

How to Factory Default a Speco Blue Recorder

Below are the steps required to reset a Speco Blue Recorder to factory settings.

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PLEASE NOTE – A factory default will reset the entire recorder unit to its default factory settings. Any previous setting changes will be lost.

The unit’s recorded data will remain untouched.

How to Factory Default a Speco Silver Recorder

Below are the steps required to reset a Speco Silver Recorder to factory settings.

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PLEASE NOTE – A factory default will reset the entire recorder unit to its default factory settings. Any previous setting changes will be lost.

The unit’s recorded data will remain untouched.

How to get a recorder to display in full screen mode.

In order to get your recorder to show full screen, Target detection needs to be turned off.

Step1:

Step 2:

Step 3:

How to setup email alerts from a VN recorder

In order to setup email alerts, you need to create an email app password.

Step 1

Step 2

Step 3

• After you log into the recorder, click on the remote setup tab which is the bottom right.

Step 4

• Turn on email setup as shown below.

Step 5

Step 6:

How to configure Secondary Output on a Speco Blue Recorder.

This guide will go over the steps requires to set up the Secondary Output to view cameras.

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The assigned cameras should now appear on the secondary output monitor.

How to disable Exception Alarms on a Speco Blue recorder

Some users do not want to be notified if something with their unit goes wrong. Other users do not want to hear the alarm during a troubleshooting process. Here is a guide on how to disable the Exception Alarm.

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The recorder unit should now be disabled as per the selected settings.

How to upgrade firmware for a Speco Blue Recorder from a web browser

This guide will go over the steps required to update the firmware on a Speco Blue Recorder utilizing a web browser.

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• Download the firmware file from our website https://www.specotech.com/

◦ At the top of the page, within the Support tab, select Recorder Software updates.

· Click here for a direct link to available firmware files

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◦ On the page, select the recorder that needs upgrading and download the file from the page. The download button is a downward arrow. 

·  Do not forget to extract/unzip the upgrade file.

· If the firmware file needed is unavailable from the website, please contact techsupport@specotech.com to acquire the needed file.

• Open a Web browser.

◦ If the computer is local to the recorder unit, type in the recorder’s IP address into the address bar of the web browser.

· Example: Type “192.188.2.200” and hit enter.

◦ If the computer is remote to the recorder unit, go to the website, connect.specotech.cloud

· Please note, systems using MacOS cannot utilize the QR Code connection so connect.specotech.cloud is not an option for those users.

PLEASE NOTE – Once logged in, the web page may ask to download a plugin. Please download the plugin to proceed further, if prompted.

A file upload can be seen going from 0% to 100%. Once 100% is reached, the recorder unit will reboot and begin the firmware upgrade process.

How to upgrade firmware on a Speco Blue recorder

This guide will go over the steps required to upgrade your Speco Blue recorder unit’s firmware.

• Download the firmware file from our website https://www.specotech.com/

◦ At the top of the page, within the Support tab, select Recorder Software Updates.

· Click here for a direct link to available firmware files

•

◦ On the page, select the recorder that needs upgrading and download the file from the page. The download button is a downward arrow. 

·  Do not forget to extract/unzip the upgrade file.

· If the firmware file needed is unavailable from the website, please contact techsupport@specotech.com to acquire the needed file.

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How to enable Talkback for a Digital Deterrent® Camera on a Speco Blue Recorder

This guide will go over the steps required to enable the Talkback function for a Digital Deterrent® camera on a Speco Blue recorder.

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The recorder and camera are now setup to utilize the talkback feature. Talkback can be done at the recorder unit with an external microphone, from the Speco Blue mobile app, the Speco Blue VMS desktop application, as well as a web browser.

How to configure PTZ Cruise on a Speco Blue Recorder.

This guide will go over how to configure a PTZ Cruise event on a Speco Blue Recorder

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Please Note: A Speco Blue PTZ camera is required.

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To activate the Cruise event…

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How to Find the Firmware Version on a Speco Blue Recorder

This article explains how to view a Speco Blue recorder’s current firmware version.

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To find and download the most current version of firmware for a recorder,

CLICK HERE.

How to enable Push Notifications on a Speco Blue Recorder

This guide will go over the steps required to enable Push Notifications to be sent from the Speco Blue Recorder to the Speco Blue mobile app.

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The recorder unit should now be configured to send push notifications, and the mobile device should now be configured to receive push notifications.

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Upon activating this feature, some users report receiving a large amount of motion notifications. This is dependent on many environmental factors. CLICK HERE for a guide on how to decrease the amount of motion notifications being received.

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Some mobile devices ask for an additional permission for an app to send/receive push notifications. Please allow the permission as denying the permission will block the device from receiving notifications.

How to configure Hybrid channels on a Hybrid Speco Blue Recorder

This guide goes over the steps required to change which ports are running IP or Analog on a Hybrid series Speco Blue Recorder.

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The ports should now be configured to run either IP cameras or Analog cameras.

When configuring the H40HR, only ports 25-32 are adjustable

Exporting a License Plate Database File from a Speco Blue Recorder

This guide goes over the steps required to export a .CSV file from the License Plate Database of a Speco Blue Recorder

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How to set up email notifications on a Speco Blue Recorder

This guide goes over the steps required to setup email notifications on a Speco Blue Recorder unit.

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Importing a License Plate Database File to a Speco Blue Recorder

This guide goes over the steps required to import a .CSV file for the License Plate Database of a Speco Blue Recorder

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In case this is unsuccessful….

How to configure and utilize the arm/disarm feature of a Speco Blue Recorder

This guide goes over the steps required to configure and utilize the arm/disarm feature in the Speco Blue Recorder, as well as from the Speco Blue app.

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In this example, the Digital Deterrent siren and flashing light function will be disarmed.

Only the O4TDD2 / O4TDD2M / O4BDD2 / O4BDD2M can have their light and siren disarmed. All other digital deterrent cameras are incapable of this function.

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<p>The post Speco Recorders Full Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

This article is for the Arlo Secure experience with Library. If you have the Arlo Secure experience with Feed, visit: How to set up Arlo Cameras – Arlo Secure 4.0

This article applies to Arlo Ultra, Arlo Ultra 2, Arlo Pro 3, Arlo Pro 4, and Arlo Essential Wire-Free series cameras. To connect and install other Arlo devices, visit the links under: Set up other Arlo devices

For the best results use the Arlo Secure App for Arlo camera setup.

An Arlo SmartHub or Base Station is required for Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2 cameras. To check compatibility, visit: Arlo SmartHub and Base Station Compatibility

An Arlo SmartHub or Base Station is optional for Arlo Pro 4 and Arlo Essential wire-free series cameras. For more information, visit: What are the benefits of using an Arlo SmartHub or Base Station?

To set up your camera using a SmartHub or Base Station:

Note: Arlo Ultra, Ultra 2, and Pro 3 must be installed using an Arlo SmartHub or Base Station.

Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.

Plug the Ethernet Cable into your SmartHub or Base Station and tap Continue.

Plug the AC adapter into the wall outlet, make sure the lights on the Arlo SmartHub or Base Station turn on, and tap Continue.

If you have trouble connecting the Arlo SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

Note: Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device. Press the Sync button on the camera and tap Continue.

To set up Arlo Pro 4 or Arlo Essential wire-free cameras directly to your Wi-Fi:

How to set up Arlo Cameras – Arlo Secure 4.0

This article applies to:

VMC5040  VMC4040P  VMC4041P  VMC4050P  VMC4060P  VMC2020  VMC2030  VMC2032

This article is for the Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: How to set up Arlo Cameras

This article applies to Arlo Ultra, Arlo Ultra 2, Arlo Pro 3, Arlo Pro 4, Arlo Pro 5S, and Arlo Essential Wire-Free series cameras. To connect and install other Arlo devices, visit the links under: Set up other Arlo devices

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

Notes:

An Arlo SmartHub or Base Station is required for Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2 cameras.

An Arlo SmartHub or Base Station is optional for Arlo Pro 4, Pro 5S, and Arlo Essential Wire-Free series cameras.

Arlo SecureLink is a technology that uses the sub-GHz wireless communication to communicate between Arlo devices. The Arlo Security Keypad Sensor Hub uses Arlo SecureLink to talk with devices such as the Arlo All-in-One Sensor and the Arlo Pro 5S Camera.

To set up an Arlo camera with an Arlo SmartHub or Base Station:

Note: Arlo Ultra, Arlo Ultra 2, and Arlo Pro 3 must use an Arlo SmartHub or Base Station.

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the camera is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Ultra, Pro, or Essential.

6.Select your camera.

7.Select an Arlo SmartHub or Arlo Base Station.
Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.
Plug the Ethernet Cable into your Arlo SmartHub or Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Base Station turn on, and tap Continue.
If you have trouble connecting the SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the battery into the camera, and tap Continue.
Arlo will begin looking for your camera.
Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process.
Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device.
Press the Sync button on the camera and tap Continue.

9.Name your Arlo camera and tap Continue.

10.Position your Arlo camera and tap Continue.

11.Tap Finish.
Note: Your camera will be added to Arm Away mode after installation where Motion Detection, Recording, Variable Length recording is enabled. For more information, visit About Arlo Routines, Modes, Rules, and Automations

To set up Arlo Pro 4, Arlo Pro 5S, or Arlo Essential wire-free camera directly to your Wi-Fi router:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap .

4.Tap Pro or Essential.

5.Select your camera.

6.Select Connect without SmartHub and tap Continue.

7.Check your mobile device settings to ensure you are connected to a 2.4 GHz network.
Note: Arlo Pro 5S cameras work with 2.4 GHz and 5 GHz frequency bands after installation is complete on 2.4 GHz. For more information, visit: How does the Arlo Pro 5S Camera use 5GHz Wi-Fi networks?

8.Return to the Arlo Secure App and tap Continue.

9.Enter your Wi-Fi SSID (Network Name) and Password.

10.Tap Continue.

11.For Arlo Essential wire-free cameras:
Press and hold the Sync button on the bottom of the camera for two seconds.

12.For Arlo Pro 4 and Arlo Pro 5S:
Insert the battery into the camera and tap Continue.
When the LED on the front of the camera is blinking blue, tap Continue.
If the LED is not blinking blue, tap LED is not blinking blue.
Press and hold the Sync button on the inside of the camera and tap Continue.
When the LED begins blinking blue, tap Continue.

13.Hold the QR code about four to six inches in front of your Arlo camera.

14.When you hear a chime, tap Continue.
Note: If you are having trouble, visit: My Arlo camera will not scan the QR code during setup

15.Arlo will begin looking for your camera.
Make sure the camera is within 3 to 6 feet of your Wi-Fi router during the setup process.
Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.

16.Name your Arlo camera and tap Continue.

17.Position your Arlo camera and tap Continue.

18.Tap Finish.
Note: Your camera will be added to Arm Away mode after installation where Motion Detection, Recording, Variable Length recording is enabled. For more information, visit About Arlo Routines, Modes, Rules, and Automations

To set up other Arlo devices, visit:

For more information, visit:

To troubleshoot setup issues, visit:

How to set up the Arlo Pro and Pro 2 Camera – Arlo Secure 4.0

This article applies to:

VMC4030P  VMC4030

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Pro and Pro 2 Camera

The following instructions apply to setting up the Arlo Pro or Arlo Pro 2 camera. To setup other Arlo camera models, visit: How to set up Arlo Cameras – Arlo Secure 4.0

To complete the Arlo Pro or Arlo Pro 2 setup process, you will need an Arlo SmartHub or Base Station. Install the Arlo SmartHub or Base Station first before installing your cameras. For more information, visit: How do I connect my Arlo SmartHub or Base Station to the Internet? – Arlo Secure 4.0

If you are setting up multiple cameras, only sync one camera at a time.

To set up an Arlo Pro or Pro 2 Camera:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Pro.

6.Tap Pro 2 or Pro.

7.Select an Arlo SmartHub or Arlo Base Station. If only one Arlo SmartHub or Base Station is installed, tap Continue when Arlo has detected the device.
Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.
Plug the Ethernet Cable into your Arlo SmartHub or Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Base Station illuminate, and tap Continue.
If you have trouble connecting the Arlo SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the battery into the camera, and tap Continue.
Unlock the battery compartment by pressing the latch button and pulling back gently.
Insert the battery as shown and close the battery door.

9.Press the Sync button on the camera for about two seconds and then release the button.

10.When the LED on the camera is blinking Blue, tap Continue.

11.Arlo will begin looking for your camera.
Note: Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device. Press the Sync button on the camera and tap Continue.

12.Name your Arlo camera and tap Continue.

13.Position your Arlo camera and tap Continue.

14.Tap Finish.
Note: Your camera will be added to the  Arm Away mode after installation. Motion Detection, Recording, Variable Length recording are enabled. For more information, visit: About Arlo Routines, Modes, Rules, and Automations

How to set up the Arlo Wire-Free Camera – Arlo Secure 4.0

This article applies to:

VMC3030

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Wire-Free Camera

The following instructions apply to setting up the original Arlo Wire-Free Camera (VMC3030). To setup other Arlo camera models, visit: How to set up Arlo Cameras – Arlo Secure 4.0

To set up the Arlo Wire-Free Camera:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap .

4.Tap Cameras.

5.Tap Others.

6.Tap Arlo.

7.Select an Arlo SmartHub or Arlo Base Station or tap Continue if only one Arlo SmartHub or Arlo Base Station is installed.
Note: If an Arlo SmartHub or Arlo Base Station is not installed, tap Add New Base Station.
Plug the Ethernet Cable into your Arlo SmartHub or Arlo Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Arlo Base Station illuminate, and tap Continue.
If you have trouble connecting the Arlo SmartHub or Arlo Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the batteries into the camera:

Unlock the battery compartment by sliding and holding the latch.

Insert the batteries as shown and close the battery door.

How to set up the Arlo Essential Indoor Camera – Arlo Secure 4.0

This article applies to:

VMC2040

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Essential Indoor Camera

For best results, use the Arlo Secure App for Arlo Essential Indoor Camera setup.

An Arlo SmartHub or Base Station is optional.

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

To set up the Arlo Essential Indoor Camera directly to your Wi-Fi router:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Essential.

6.Tap Essential Indoor Camera.

7.Review the Meet your Arlo Essential Indoor Camera screen and tap Continue.

8.Find a location to place the camera that is near an outlet and within range of your Wi-Fi network.

9.Tap Continue.

10.Select Connect without SmartHub and tap Continue.

11.Check your mobile device settings to ensure you are connected to a 2.4 GHz network.

12.Return to the Arlo Secure App and tap Continue.

13.Enter your Wi-Fi SSID (network name) and Password.

14.Tap Continue.

15.Use the provided cable and power adapter to connect to an outlet, then plug the micro-USB portion of the cable into your camera.

16.Once the Privacy Shield on the camera opens, tap Continue.

17.Press the Sync button on the camera.

18.When the LED on the front of the camera is flashing blue, tap Continue.

19.Hold the QR code about four to six inches in front of your Arlo camera.
When you hear a chime, tap Continue.
If you are having trouble, visit: My Arlo camera will not scan the QR code during setup

20.Arlo will begin looking for your camera.
After the camera is found, name your Arlo camera and tap Continue.

21.Position your Arlo camera and tap Continue.

To set up the Arlo Essential Indoor Camera with an Arlo SmartHub or Base Station:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Essential.

6.Tap Essential Indoor Camera.

7.Review the Meet your Arlo Essential Indoor Camera screen and tap Continue.

8.Find a location to place the camera that is near an outlet and within range of your Wi-Fi network.

9.Tap Continue.

10.Tap Continue to add your device to the Arlo SmartHub or Base Station.

11.Use the provided cable and power adapter to connect to an outlet, then plug the micro-USB portion of the cable into your camera.

12.Once the Privacy Shield on the camera opens, tap Continue.

13.Press the Sync button on the camera.

14.When the LED on the front of the camera is flashing blue, tap Continue.

15.Follow the in-app instructions to complete the setup.

How do I set up my Arlo Go 2 Camera? – Arlo Secure 4.0

This article applies to:

VML2030

This article is for the  Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: How do I set up my Arlo Go 2 Camera?

Arlo Go 2 gives you the flexibility of using 2.4 GHz Wi-Fi or LTE for connectivity. You can also use LTE as a backup in case your Wi-Fi internet connection is interrupted.

Note: When using both 2.4 GHz Wi-Fi and LTE mode, Wi-Fi will always be the primary mode of connection.

Arlo Go 2 works with the same Arlo Secure App as all other Arlo cameras and devices. However, to connect your Go 2 camera to the mobile network, an activated SIM card with a mobile data plan must be inserted into the camera.

Note: We recommend that you charge the battery before mounting your camera. Your camera LED indicator light will blink amber if your battery needs charging. The indoor charging cable that came with your camera works with most power adapters.

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

To set up your Arlo Go 2 camera using LTE only:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Go 2.

6.Tap Continue.

7.Follow the instructions for installing your SIM card as shown on the Arlo Secure App and tap Continue.
For more information, visit: How do I install a SIM card in my Arlo Go 2 Camera?
The LED in front of your camera should blink blue. If the LED is not blinking blue, press the Sync button on the inside of your camera.

8.Tap Continue.

9.Hold the QR code in the Arlo Secure App, 4 to 6 inches in front of your camera.
You should hear a chime from your Arlo device. If you didn’t hear a chime, visit: My Arlo camera will not scan the QR code during setup

10.Tap Continue.

11.Name your Arlo camera and tap Continue.

12.Position your Arlo camera and tap Continue.

13.Tap Finish.

To set up your Arlo Go 2 camera with Wi-Fi:

Note: Before setting up your Arlo Go 2, make sure that your mobile device is connected to a Wi-Fi network. For more information, visit: How do I connect my mobile device to a 2.4 GHz Wi-Fi network to set up my Arlo camera?

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Go 2.

6.Tap Set Up with Wi-Fi.

7.Follow the instructions for installing your SIM card as shown in the Arlo Secure App and tap Continue.
Note: You may skip this step if you are not using a SIM card.
The LED in front of your camera should blink blue. If the LED is not blinking blue, press the Sync button on the inside of your camera.

8.Tap Continue.

9.Verify your mobile device is connected to a 2.4 GHz Wi-Fi network and tap Continue.

10.Enter your Wi-Fi credentials, then tap Continue.

11.Hold the QR code in the Arlo Secure App, 4 to 6 inches in front of your camera.
You should hear a chime from your Arlo device. If you didn’t hear a chime, visit: My Arlo camera will not scan the QR code during setup

12.Tap Continue.

13.Name your Arlo camera and tap Continue.

14.Position your Arlo camera and tap Continue.

15.Tap Finish.

If the Arlo Go 2 camera is installed too far from your Wi-Fi router, it may cause the battery to drain quicker. For more information, visit: How do I control whether my Go 2 Camera connects to Mobile or Wi-Fi?

<p>The post How to set up Arlo Cameras first appeared on NVR IPCAMERA SECURITY.</p>

Security Systems Basic Operation Guide

1. Arming the System:

   • Away Mode: Protects all sensors (doors, windows, and motion). Use when leaving the premises.
   • Stay Mode: Protects perimeter sensors (doors and windows) but not motion sensors. Use when staying inside.
   • Enter your code on the keypad and select the desired arming mode.

2. Disarming the System:

   • Enter your code on the keypad within the designated time frame (usually 30 seconds) to avoid triggering a false alarm.

3. Responding to an Alarm:

   • If you accidentally trigger the alarm, immediately enter your code to disarm the system.
   • If you suspect an actual intrusion, evacuate the premises and contact the authorities.
   • If you have a monitoring service, they will contact you to verify the alarm and dispatch help if needed.

Additional Features

Many modern systems offer advanced features like:

• Remote Control: Arm and disarm your system from your smartphone or computer.
• Home Automation: Integrate your security system with other smart home devices like lights, locks, and thermostats.
• Video Surveillance: Monitor your property with security cameras and receive alerts on your mobile device.

Important Tips

• Read the User Manual: Familiarize yourself with the specific features and operation of your system.
• Test Your System Regularly: Ensure all sensors and alarms are functioning properly.
• Change Your Code Periodically: Prevent unauthorized access to your system.
• Keep Emergency Contacts Updated: Provide your monitoring service (if applicable) with current contact information.

Remember: This is a general guide. Specific operation may vary depending on your system’s make and model. Always refer to your user manual for detailed instructions.

How App Sensitivity Translates to Recorder Levels

When setting up your security system, adjusting the motion sensitivity plays a crucial role in ensuring the system works as intended. Whether you want to reduce false alarms caused by pets or capture even the slightest movement, the sensitivity setting is a powerful tool. However, it’s important to understand how the app settings correspond to the recorder’s settings to avoid any confusion.

This guide will walk you through how sensitivity levels in your app map to the actual settings in the recorder and explain an important quirk: changes in the recorder’s settings don’t sync back to the app.

App Sensitivity Compare with Recorder Sensitivity

In the app, you’ll find sensitivity options in percentages. Each percentage corresponds to a sensitivity level in the recorder:

Unfortunately, the highest sensitivity level in the recorder (Level 8) isn’t accessible when adjusting through the app.

DID YOU KNOW? Changes made through the app immediately update the recorder’s settings. However, changes made directly in some recorders do not reflect in the app. This means if you adjust the sensitivity level in the recorder, the app will still display the last sensitivity setting it sent, which may not be accurate anymore.
It is recommended to always use the app to ensure the displayed sensitivity matches the actual setting. Change the sensitivity via Modes which you can learn more here.

Tips for Choosing the Right Sensitivity Level

Conclusion

Understanding how your app’s sensitivity settings translate to your recorder ensures you can fine-tune your system for optimal performance. Remember that while the app can control sensitivity conveniently, changes made directly in the recorder don’t sync back to the app. This small quirk can create confusion, but with the insights provided here, you’ll always know how to keep your settings aligned.

How to Disable the Watermark on Your Recorder

By default, the Swann logo is overlaid as a watermark for each camera.

NOTE: Once disabled, future recordings will not have the watermark.

How to digitally zoom in or out on a Recorder?

This works on both Live View or Playback from the unit itself.

Option 1:

If you are viewing multiple cameras in a single view, view one channel in full screen (double-click), then use the mouse to:

Option 2:

1.To enter Zoom mode, left-click a camera in Live View mode then click the “Zoom” button on the Camera Toolbar.

2.To zoom, move the mouse to the area or object that you want to zoom to then use the scroll wheel on the mouse to zoom in or out.

3.When zoomed in, click and hold the rectangle (as shown bottom right of the screen) to scroll around the image.

4.Right-click to exit.

To return to multiple camera view, double-click the mouse from the screen above.

Frequently asked questions about digital zoom

Can I zoom out further than the camera’s normal view?

How to change the small or lower-case letters on the on-screen keyboard display to upper-case letters

How to change the small or lower-case letters on the D1 on-screen keyboard display to upper-case letters.

Using the mouse, click the “ab” letters on the right side of the text box and it will change mode from lower-case letters to upper-case letters.

How to Change the Resolution of the Recorder

How to change the position of the Date and Time display bar on my DVR

You can adjust the position of the OSD from the menu display of the DVR. It has to be done directly from the DVR, using the monitor that is connected either to its VGA or HDMI output.

You simply open the menu of the DVR, go in the menu display, and then, from the camera tab, click on SET next to the OSD Display Position.

Afterward, with the mouse connected to the DVR, left click on the date and time display , hold down the button and drag the display wherever you wish .

The position chosen for the Date and Time Display will be reflected on the live view on your computer screen, should you access the DVR through the Network Interface ( and also on the recorded videos if you have enabled record date from the Display menu of the DVR ).

How to Change the Camera Layout on Your Recorder’s Live View

This guide is to show you how to do the following for the models above:

NOTE: The layout and arrangement will revert to a default state upon reboot.
If you want a fixed order of channels (e.g., Front door on ch1, Backyard on ch2, and so on), you need to change the input port or in the settings.

Change the number of cameras showing in Live View

1.Right-click or move the mouse cursor to the bottom of the screen to see the Menu Bar.

2.Choose from one of the following for your preferred view:

Icon	Description
	If you have 2 to 4 cameras, choose to display as 4-camera view.
	If you have 7 to 8 cameras, choose to display as 8-camera view. The 9th box will display the Swann logo only. This box cannot be customized nor disabled.
	Click this to select from one of the multi-screen viewing modes available. For an 8-channel recorder, it will show 6-camera view and 8-camera view.
	Click this to repeatedly cycle through each video channel full-screen. Each video channel will be displayed for five seconds.

Change the layout of the cameras in Live View

1.Left-click a camera (e.g. Channel 1) & drag it to reposition it.

2.Drop (release the left-click button after holding) over a different area or the desired box.

3.Repeat for other cameras.

For example in the image below, Channel 1 was moved to 2nd position while Channel 2 was moved to 1st position.

How to block trees or unwanted movement from recording in my DVR / NVR or triggering too many notifications

NOTE: This article also applies if you receive too many notifications on the app triggered by non-human objects.

PIR sensors can detect heat (infrared radiation) from objects within and even outside the camera’s field of view. Paired with moving objects captured by the camera like trees, swaying objects in sunlight, or cars passing, it can trigger the camera to record.

In this article, you will learn what settings on your recorder you can configure to virtually eliminate false triggers.

Remove The ‘Red Boxes’ From Constantly Moving Objects

The ‘red boxes’ shown above are the areas where the camera can detect movement. If trees are constantly moving or your camera is facing the road, you might want to remove these boxes so it doesn’t trigger on those areas. Here’s how you can remove it:

Any movement on the red areas or boxes will be picked up.

Set up Analytics

DID YOU KNOW? Only selected units or kits have the capable hardware to have Analytics, and each has its own set of Analytics available. The units are:

In a nutshell, Analytics provides you with much greater control over how your system detects motion. Below is a YouTube playlist that explains how a specific type of Analytics work.

You can also check your recorder’s manual for more details.

Relocate Or Reposition The Camera

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path, and pointing the lens away from direct sunlight.

Visit the following links for more information about what heat sources outside of the camera’s field of view that can trigger the camera’s PIR sensors for recording and notifications:

NOTE: This should be a last resort only if lowering sensitivity, configuring area setup, nor analytics are not feasible options.

Does The Camera Still Record Events If Internet is Down or Offline

Answer: Yes

It will save the recordings to its internal memory or micro SD card when the camera gets triggered. Once the internet is back, it will attempt to upload the event clips during the downtime.

NOTE: SWIFI-TRACKCM only records to its micro SD card, regardless of whether it is online or offline.

How long will the SWIFI camera record?

Shortest:10 seconds

Longest:60 seconds (1 minute)

If the trigger (sound or movement; depending on what triggered the camera to record) is continuous for more than 60 seconds, another clip will be made.

For example, there was a continuous movement across the field of view of the camera within the PIR range for 135 seconds, about 3 clips will be recorded:

NOTE: If your camera isn’t recording as much as you’d expect, increase the Sensitivity setting. You can find this option under Detection Settings in your camera’s settings.

How do I optimize the motion detection?

Answer: PIR sensors work optimally when the subject of detection passes across their front. The more the object must “cross” the front of the video doorbell the better the detection reliability. When placing your video doorbell try to avoid situations where the subject would move straight toward the video doorbell if possible. You may need to experiment with the sensitivity settings in the app and video doorbell placement to get the ideal mix of detection and battery life as too much sensitivity can reduce battery life.

How can I play H.265 files on my PC?

When exporting videos from your NVR, you are given the option to export the player as well, which will then transfer a copy of the player onto your USB thumb drive.

This player allows users to view H.265 files on their PC and supports digital zoom and multi-channel playback from different channel files as well.

Click here to download the file.

How to Factory Reset a Stand-alone camera

Factory Reset is a complete reset of your device to its original factory settings. Also known as a hard reset. Factory resetting your camera can help resolve technical problems. It will perform the following, except unpair the camera (if currently paired) from the Swann Security account where it is currently paired:

NOTE: If you want to transfer the camera to another account, it needs to be unpaired by following this article: How to Unpair my Device from my Swann Security Account then pair it to the other Swann Security account by following this article: How to Pair Your Stand-alone Camera Using the Swann Security App

How to factory reset via physical button

Type the model number of your camera below to learn how to Factory Reset your camera.

Once donce, you have to do the pairing process again. Follow this article: How to Pair Your Stand-alone Camera Using the Swann Security App

Conclusion

A factory reset is a simple way to fix camera issues and start fresh. Just remember to back up any important data before resetting, if still possible.

How To Optimize Motion Detection

Answer: PIR sensors work optimally when the camera is mounted around looking down somewhat and the subject of detection passes across their front. The more the subject “crosses” the front of the camera the better the detection reliability.

When placing your camera, try to avoid situations where the subject would move straight toward the camera if possible. You may need to experiment with the sensitivity settings in the app and camera placement to get the ideal setting.

How to Set the Correct Date and Time on a Recorder?

SYSTEM > GENERAL > Date Format

How to Set the Date and Time on a Recorder

What to do if date and time are not updating automatically

If your DVR does not have internet connection, we recommend that you set up the following manually:

What time zone to set if you are unable to find your city

Time zone is based on GMT or UTC. Options range from -12:00 to +12:00.

Here are the conversions for common regions if you are unable to find your city in the dropdown:

If you are not in the regions above, use Google to convert your location’s time zone in GMT or UTC format. E.g. Pacific Standard Time in UTC is -8:00.

What to do if time is 1 hour ahead or behind: enable DST

Daylight Savings Time is applicable to the following regions where the clocks offset automatically by 1 hour.

How to Turn Off, Turn On, or Reboot Stand-Alone Cameras

Stand-alone cameras are an ideal security solution for homes and businesses, offering flexibility and convenience without needing a recorder to save clips. These cameras typically run on different power sources, such as built-in rechargeable batteries, power adapters, or direct AC connections. Whether you’re addressing a technical issue, performing routine maintenance, or learning to operate your device, knowing how to turn the camera off, on, or reboot it is essential.

How to…

Type the model number of your camera below to learn how to Factory Reset your camera.

Conclusion

Taking control of your stand-alone camera’s power and reboot functions is simple and helps maintain its reliability over time. Whether your device is powered by a rechargeable battery, a power adapter, or connected directly to AC, following the proper steps ensures smooth operation. By familiarizing yourself with these basic processes, you’ll keep your security system functioning efficiently and enjoy the peace of mind that comes with a dependable setup. Security is about control, and understanding these essentials puts you in charge.

<p>The post Security Systems Basic Operation Guide first appeared on NVR IPCAMERA SECURITY.</p>

What to do When Your Camera is Offline

The Solink support team is ready to help. Our team works with your location(s) to troubleshoot camera issues so that you can get back to recording as soon as possible. To do this, we check the following, based on your camera type:

Troubleshoot Offline Camera

IP Cameras: What to Look For

Solink support can identify what type of camera you have. IP cameras usually have one Ethernet cable connected to the camera.

These types of cameras optimize connection by getting power (Power over Ethernet, or POE for short) and transmitting data (sending data to the Solink system) over a single cable. A typical IP camera and Ethernet connection looks like this:

An Ethernet cable’s end looks like this:
​

Each camera will have an Ethernet cable that connects into a POE switch. In most environments, the switch will look similar to the following:

How to Troubleshoot an Offline IP Camera

Once you have found the POE switch, ensure that:

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Analog Cameras – What to Look For

Solink support can identify if your cameras are analog. Analog cameras usually have 2-3 cables attached – one for power, one for video signal, and one (optional) for an audio signal.

The different cables look similar to the following image:
​

If your cameras are analog, Solink supplies an analog encoder to your location. This device converts the old analog signal into digital so that we can record it properly on our system. A standard analog encoder is displayed in the following image:

Your analog camera video cables are connected to the rear side of the encoder.

The power cables for your analog cameras are usually wired to a CCTV power supply box, or are plugged into a UPS. The image below displays an example of a CCTV power supply box:

​

How to Troubleshoot an Offline Analog Camera

If an analog camera is offline, you will either see NO VIDEO text on the Solink interface (and Live Monitor, if applicable), or a black screen for some models. In this case, check the following:

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Status of the Solink Software

Solink support can help confirm that there are no issues with the Solink interface itself that would cause a camera to stop recording. Please feel free to reach out to us at any time to confirm if there are any issues.

Troubleshoot Live Monitor

Troubleshoot Live Monitor

Is your live monitor down? Use this guide to troubleshoot.

If you encounter any of the following issues, please read the instructions in this section to attempt to troubleshoot the issue or reach out to our support team via live chat, phone or email.

No Input/Blank Screen

If the live monitor displays no input or a blank screen, try troubleshooting the issue with the following steps:

1.Check if the recording device is turned on. If not, turn the device on (this could take up to 10 minutes). The photos below display two different models of the recording device, for reference:

2.

2. If the recording device is on but the live monitor is still not working, ensure the cables are connected correctly; you should have an HDMI cable connected to HDMI port 1 or port 2. Additionally, follow the cord and ensure that it is securely plugged in to your monitor as well.

3. Reboot the HDMI/VGA adapter (the device shown in the following image). To reboot this device:

TurboNAS Login Screen

Please let the support team know if this screen is displayed. Use live chat or send the team an email at How To Setup Nas For Hikvision Ip Camera

Frozen Cameras

If any cameras are frozen on your live monitor, try the following steps to troubleshoot the issue:

<p>The post Troubleshoot Offline Camera first appeared on NVR IPCAMERA SECURITY.</p>

What are the requirements for a custom audio file to import for the alarm audio?

The custom audio file will need to be a .wav mono audio file with a file size smaller than 512 KB with sampling rate as 8 Khz.

I cannot access my cameras remotely what are some possible reasons for this?

Question:

I cannot access my cameras remotely what are some possible reasons for this?

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Answer:

Possible reasons:

How do i default a Hikvision IP camera?

Question:

How do i default a Hikvision IP camera?

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Answer:

1. Press and hold the reset button on the camera for a total of 1.5 minutes (90 Seconds).

2. After the first 30 seconds disconnect the network cable with your other hand, do not let up on the reset button. Wait 30 seconds.

3. Re-connect the network cable, again do not let up on the reset button. Wait 30 seconds.

4. Release the reset button.

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The camera is now in a factory un-activated state.

THis how to assumes that the camera is getting power over the eithernet cable. PoE

What kind of cable does the Covert/Pinhole camera use?

Question:

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What kind of cable does the Covert / Pinhole camera use?

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Answer:

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The covert/pinhole model cameras use a cable type called LMR-195 with a cable connector called RP-SMA Male on each end.

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Please note the supplied length of 8 Meters is the recommended maximum length of the cable and we can not guarantee the image quality once extended beyond 8 meters or by using 3rd party components. For replacement cables please contact our RMA department.

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Models:

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DS-2CD6425G0/F-11

DS-2CD6425G0/F-21

DS-2CD6425G0/F-31

DS-2CD6425G1-10

DS-2CD6425G1-20/E

DS-2CD6425G1-20

DS-2CD6425G1-30

How do I enable ONVIF on a Hikvision camera?

Question:

How do I enable ONVIF on a Hikvision camera?

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Answer:

Step 1: Log into the web interface of the camera

Step 2: Go to Configuration > Network > Advanced Settings > Integration Protocol

Step 3: Check on the ‘Enable ONVIF’ or ‘Enable Open Network Video Interface’ box

Step 4: Check on the ‘Enable Hikvision CGI’ box

Step 5: Set ‘Hikvision CGI Authentication’ to ‘digest/basic’

Step 6: Click on the ‘add’ button and create a ONVIF profile

Step 7: Click on the ‘Apply’ button on the bottom of the screen once you are done.

Hikvision All Cameras FAQ

Can I add a white/black list to an LPR camera using the NVR/DVR?

Question:

Can I add a white/black list to an LPR camera using the NVR/DVR’s web interface (logging into the IP address of the recorder) or local interface (monitor connected to recorder)?

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Answer:

No, the white/black list can only be exported and imported from the LPR camera itself. You need to log into the web interface (IP address of the camera in a web browser) of the camera to do so.

Why is my camera image pink/red?

Question:

Why is my camera image pink?

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Answer:

If your camera’s image is pink, that is due to the IR filter being stuck down when changing from night mode to day mode. A quick fix would be to give the camera a few firm taps, just to see if this will move the IR filter from the stuck position. If this doesn’t work, or if it gets stuck again the following night, the IR filter will most likely need to be repaired.

What is the difference between a “preset”, a “Patrol” and a “Pattern” on a Hikvision PTZ cameras?

Question:

What is the difference between  a “preset”, a “Patrol” and a “Pattern” on a Hikvision PTZ cameras?

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Answer: “Preset”

A preset is a saved position that a PTZ camera is currently at.

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Answer: “Patrol”

A patrol requires a series of presets to be added with a speed and delay setting. The presets act as waypoints for a patrol stopping at each preset along way as the cameras moves through the patrol.

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Answer: “Pattern”

A pattern is a recorded path of motion (similar to a macro) from start to end. A pattern is one fluid motion that is created with the PTZ control arrows and will typically have no stop points until the pattern hads completed.

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Why do I get video when viewing my camera by itself, but not in a group?

Question:

When viewing just my camera in fullscreen, I can see video. But when I try to view multiple cameras in, say, a 4×4 view, my camera is suddenly not appearing. Why is this?

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Answer:

When viewing a camera in fullscreen it is outputting the Main Stream, when viewing in multiple views it is by default outputting the Sub Stream. If the Sub Stream is not appearing, first you must verify that the camera has a Sub Stream to output in the first place. Cameras with multiple lenses will typically not have Sub Streams. If you have a standard camera that you are sure should be outputting a Sub Stream, you will likely need to default that camera. To do so, log directly into that camera’s web interface and navigate to Configuration -> Maintenance and select the Default option.

How do I log directly into my camera?

Question:

I need to log directly into my camera and NOT into the recorder. How can I do this?

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Answer:

The easiest way is to enable Virtual Hosting in your recorder. Simply log into the web gui of the recorder and navigate to Configuration -> Network -> Advanced -> Other and enable Virtual Host. Then go to Configuration -> System -> Camera Management -> IP Camera and you will be able to click the link next to the camera to log in.

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If, however the recorder either does not have the Virtual Host option or it is not connected to the recorder and therefore unable to virtual host into, you will need to navigate to the IP of the camera itself. To do this, connect your computer to the same source that the camera is plugged into.

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i.e. if the cameras are plugged into a switch, you must also plug into that switch. If the cameras are plugged directly into the recorder, you should also plug into the recorder.

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Once you do that, run the SADP tool to determine the IP Address of the camera, then enter the IP into a web browser and navigate to the login screen that way. Please note that you will also need to ensure that your computer is on the same IP Scheme as the IP you are trying to connect to.

Should I configure my events through the camera or from my NVR/DVR?

Question:

Should I configure my events through the camera or from my NVR/DVR?

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Answer:

If the camera is going through the NVR we recommend to make event configurations from the NVR

How do i find out if a IP PTZ camera supports the patrol and/or pattern function?

Question:

How do i find out if a IP PTZ camera supports the patrol and/or pattern function?

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Answer:

Check the data sheet for the camera at https://us.hikvision.com . If onmly “Preset” is listed. then the cameras does not support patrols or patterns.

Can I add analog cameras to my NVR?

Question:

Can I add analog cameras to my NVR?

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Answer:

Yes, if you purchase an encoder. An encoder will take analog inputs and translate them into IP channels that you can add to an NVR through network ports.

How do I enable WDR/HLC/BLC on a Hikvision camera?

Question:

How do I enable WDR/HLC/BLC on a Hikvision camera?

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Answer:

** You cannot enable BLC or HLC if WDR is enabled/on. Either BLC and HLC is off and WDR is on, or vice versa.

** BLC and HLC cannot be enabled at the same time.

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What can I do if my camera has water damage?

Question:

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What can I do if my camera has water damage?

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Answer:

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In the event the seal is broken and the camera experiences water damage the camera will need to be replaced. The camera will need to have a intact seal and cannot function properly without said seal.Contact the place of purchase for warranty information, Hikvision RMA department or use the following link for additonal resources:

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https://us.hikvision.com/en/support-resources/warranty-rma/rma-policy

What is the difference between H.264 and H.265?

Question:

What is the difference between H.264 and H.265?

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Answer:

The main difference between these two encoding options is the video compression efficiency. H.265 is more efficient when it comes to bandwidth and resources when encoding the video stream. You should use H.265 unless it is causing errors or glitches on your device

How can I switch Hikvision TVI analog cameras to a different video mode (TVI, AHD, CVI or CVBS)?

Question:

How can I switch Hikvision TVI analog cameras to a different video mode (TVI, AHD, CVI or CVBS)?

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Answer:

Many of Hikvision TVI cameras support different hi-def modes. These mode can be selected by pressing and holding the small button on the camera or its pigtail.

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The cameras come set at the factory in TVI mode. to switch between the modes press and hold the button down for 5 seconds. You will hear a slight click then the camera will boot up in the next mode.

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Here is the sequence for switching modes: TVI, AHD, CVI, and CVBS

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If the camera is in CVBS mode. Pressing the button for 5 seconds will switch it back to TVI mode, which is factory default.

How do I get my RTSP stream?

Question:

I require my camera’s RTSP stream for external integration. How can I get this?

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Answer:

RTSP streams will all follow a formula that you can plug your information into.

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RTSP without Authentication (NVR/DVR/IPC/Encoder)

rtsp://<IP address of device>:<RTSP port>/Streaming/channels/<channel number><stream number>

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RTSP with Authentication

rtsp://<username>:<password>@<IP address of device>:<RTSP port>/Streaming/channels/<channel

number><stream number>

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NOTE: <stream number> represents main stream (01), or the sub stream (02)

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Example:

rtsp://173.200.91.70:10554/Streaming/channels/101 – get the main stream of the 1st channel

rtsp://173.200.91.70:10554/Streaming/channels/102 – get the sub stream of the 1st channel

How do I get to an analog camera’s menu?

Question:

How do I get to an analog camera’s menu?

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Answer:

In the PTZ menu of the analog camera you will need to call Preset 95. The TVI output of the camera must be used to get to this menu.

I have one of the TandenVu cameras. How do i set it up?

Question:

I have one of the TandenVu cameras. How do i set it up?

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Answer:

Follow the link below to view the YouTube video on how to setup and configure the TandeVu camera.

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https://youtu.be/KNvPA1LZFKM

How do I flip my image?

Question:

My image is upside down, how can I change it without re-mounting the camera?

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Answer:

You can do this by logging directly into the camera and navigating to Configuration -> Image -> Mirroring and adjusting it there.

How do I connect a Wi-Fi camera to Wi-Fi?

Question:

How do I connect a Wi-Fi camera to Wi-Fi?

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Answer:

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Here’s a link to a PDF file with the same steps as above (with screenshots):

https://www.hikvision.com/content/dam/hikvision/en/support/how-to/how-to-document/network-cameras/How-to-Set-the-WIFI-Function-for-HIKVISION-IP-Camera.pdf

Why does my Fisheye camera keeps telling me to install Direct X?

Question:

I’m trying to log into my Fisheye camera so that I can dewarp it, but it keeps telling me I don’t have Direct X even though I’ve installed it multiple times. What’s going on?

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Answer:

DirectX will not be correctly detected unless you are accessing the camera from the LAN. The easiest way to do this is to enable Virtual Host on the recorder through Configuration -> Network -> Advanced ->Other and then accessing the camera through Configuration -> System -> Camera Management -> IP Camera. Accessing it that way will allow you to view and modify your camera as intended.

I don’t see my Smart Events, where are they?

Question:

I just bought a brand new Pro Series camera and it says it does Smart Events, but when I click on the Smart Events tab they are not there. Where are they?

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Answer:

For these cameras they will be in your VCA tab.

How do I turn off the camera’s light at night?

Question:

My camera’s shines a bright light every night, how can I turn this off?

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Answer:

This is the camera’s Smart Supplemental Light for low light settings. If you wish to turn this off you can do so by logging directly into the camera’s web gui and navigating to Configuration -> Image -> Day/Night and disabling it there.

How do I stop the IR light from bleeding into my image at night?

Question:

How do I stop the IR light from bleeding into my image at night?

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Answer:

Please make sure that the foam ring on the camera is pressed firmly against the dome of the camera, as this blocks the IR light from reflecting into the lens. If the ring is dry/cracked and cannot press firmly against the dome, it may need a replacement.

Why is playback all black at night on my LPR camera?

Question:

Why is playback all black at night on my LPR camera?

Answer:

On the new LPR cameras, the day/night switch is set to “Video” rather than “Auto”. You will need to remote into the camera setting through the camera web interface and go to configuration>image>day/night switch and change it to auto.

Headlights are very bright at night and the LPR can’t read the license plate?

Question:

Headlights are very bright at night and the LPR can’t read the license plate?

Answer:

You will need to log into the cameras web interface and go to configuration>image>back light settings and enable HLC (Head Light Compensation). Set the toggle between 50-75.

What is sensitivity in my events?

Question:

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What is sensitivity in my events?

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Answer:

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The sensitivity of an event determines how much changes in pixels or amount of an object will trigger an event. The higher the sensitivity the fewer pixel changes need to occur for motion to trigger and the less of an object needs to be in the detection area for intrusion detection. Conversely the lower the sensitivity the more pixels need to change and more of an object needs to enter the detection zone. So events may not trigger if the sensitivity is to low

What does “Cannot connect to camera over xMP” mean?

Question:

I am trying to add a brand new camera to an older recorder, but it won’t connect and when I check the status message it says “Cannot connect to cameras over 5MP” or something similar. What does that mean?

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Answer:

Older recorders will unfortunately not be able to connect to higher resolution cameras. Please consult the datasheet of your device to determine its capabilities.

How do I turn off the supplemental light on a colorvu analog camera?

Question:

How do I turn off the supplemental light on a colorvu analog camera?

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Answer:

On the local interface (monitor connected to the DVR):

How can I find out what size micro SDcard my Hikvision camera can take?

Question:

How can I find out what size micro SDcard my Hikvision camera can take?

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Answer:

Go to the product page for the cameras on the https://us.hikvision.com and check out the cameras data sheet.

What speed of micro SDcard should I use in a Hikvision camera?

Question:

What speed of micro SDcard should I use in a Hikvision camera?

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Answer:

Class 10 or faster.

Where is my IMEI number on a Solar Camera?

Question:

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Where is my IMEI number on a Solar Camera?

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Answer:

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The IMEI number can be found using the web gui. The recommended browser is Internet Explorer or Edge running in IE Mode. After logging into the camera go Configuration > Network > Basic Settings > Wireless Dial > Auxiliary Functions. The IMEI number should be present on the screen as seen below:

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Why is the arming schedule important?

Question:

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Why is the arming schedule important?

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Answer:

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The ‘Arming Schedule,” primarily used in events such as motion and intrusion detection, is when the event is active and will trigger. The event will only work when the schedule is active. Such that if it is missing or there is a gap the event will not trigger. Many common issues arise when the arming schedule is set to be off during the night but active during the day. To find the Arming schedule remote into the camera via a web browser and go to Configure > Event > Select your event > Select the camera using the drop down > Arming Schedule Tab.

How do I raise the input volume on a camera that has a built in mic?

Question:

How do I raise the input volume on a camera that has a built in mic?

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Answer:

Why is my IVMS-4200 running so slowly?

Question:

My IVMS-4200 is really laggy on my computer, why and what can I do to speed it up?

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Answer:

The IVMS-4200 is a very powerful program that is streaming live video directly to your computer, so you may encounter situations where either your network or your PC are being bogged down by the amount of data being transmitted. The most common fix is to lower the resolution of the cameras through the recorder in System Configuration -> Record -> Quality/Parameters.

Why is my audio not being recorded?

Question:

Why is my audio not being recorded?

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Answer:

After making sure that the video type is video/audio, go to the storage schedule > advanced. In this menu, please enable “record audio”.

Where can I find camera firmware?

Question:

Where can I find camera firmware?

Answer:

Camera firmware can be found on our website, us.hikvision.com

I cannot update camera firmware? What are some reasons why?

Question:

I cannot update camera firmware? What are some reasons why?

Answer:

Reasons why the camera will not update are:

Where can I find camera firmware?

The camera firmware can be found at the us.hikvision.com web site.

-Use the search bar on top of the web page and input the camera model number to search for the camera.  Then click the picture of the camera to go to the camera’s web page.  The camera web page will have resources for the camera such as firmware (see picture example below)

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A direct URL to the camera firmware page will be https://us.hikvision.com/en/support-resources/firmware/camera (see picture example below).

-Enter the model number of the camera and select the magnifying glass icon to search.  The search result will list the camera and then expand the list to see the firmware.

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Where can I disable the supplemental light on my ColorVu camera?

Question:

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Where can I disable the supplemental light on my ColorVu camera?

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Answer:

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To disable the supplemental light access the camera with a web browser using the IP address of the camera.

Go to Configuration > System  > Maintenance > System Service.

Deselect Enable Supplemental Light

Do the solar cameras support PoE?

Question:

Do the solar cameras support PoE?

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Answer:

No it does not. The only way to power the camera is by using the solar panel it comes with.

How do I name my Cameras?

Question

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How do I name my Cameras?

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Answer

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There are two ways to name a camera:

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1) Access the recorder’s main menu and go to Camera > Display. Select the camera from the drop down you want to change. Use the Camera Name field below the camera selection field to name the camera then select save.

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2) Access the recorder via a web browser using the IP domain and log in. Select Configuration > Image > OSD. Enter te camera’s name in the field labeled ‘Camera Name’.

I have a older Hikvision camera on firmware 5.2.0 . After defaulting the cameras i can’t seem to be able to activate or get into the camera. Whats wrong?

Question:

I have a older Hikvision camera on firmware 5.2.0 . After defaulting the cameras i can’t seem to be able to activate or get into the camera. Whats wrong?

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Answer:

Older Hikvision cameras on firmware version 5.2.0 and lower did not require activation.Once a camera on firmware 5.2.0 firmware is defaulted. The password for the camera is “12345” without the quotes.

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Hikvision strongly recommends that for cameras on 5.2.0 and lower firmware be upgraded to newer version if the firmware is available. If the firmware is not available, it is strongly recommended that the default password be change to something more complexe.

How to trouble shoot my IP camera?

Question:

How to trouble shoot my IP camera?

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Answer:

Some troubleshooting techniques would be:

How to troubleshoot my analog camera?

Question:

How to troubleshoot my analog camera?

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Answer:

Some troubleshooting techniques would be:

How to troubleshoot Solar Camera?

Questions:

How to troubleshoot Solar Camera?

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Answer:

Some troubleshooting techniques would be:

Can I add a DS-HD1 to a mesh network?

Question:

Can I add a DS-HD1 to a mesh network?

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Answer:

No, we do not recommend that you use a mesh network with one of our doorbell units.

Where is the camera password for NVR 4.0?

Question:

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Where is the camera password for NVR 4.0?

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Answer:

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To find the camera password on the NVR 4.0 firm:

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1) Open the main menu and select the camera icon

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2) Select ‘List View’

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3) Press ‘Show Password

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4) Enter Admin password

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Where can i find my firmware package for a camera?

Question

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Where can i find my firmware package for a camera?

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Answer

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To find the firmware package remote into the camera and follow the steps

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How do I split my fisheye camera into 1 fisheye and 3 e-ptz?

Question

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How do I split my fisheye camera into 1 fisheye and 3 e-ptz?

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Answer

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Log into the camera with a web browser and the IP address. After logging into the camera go to the hardware tab on the left of the screen. Select the layout that you want then the camera will reboot. When using the 4 e-ptz or the 1 fisheye and 3 e-ptz the camera will create 3 additional channelsthat will also need to be added to the recorder

How do I change my analog camera’s signal manually?

Question

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How do I change my analog camera’s signal manually?

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Answer

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Analog cameras will typically have a button on the housing of the camera. This is not a reset button but the ‘Switch Button.’ To change between the signals press and hold the button for roughly 5 seconds. There may be an audible sound from the camera to indicate the change in signal.

Can I default a camera from my NVR?

Question:

My camera is no longer connecting due to me not having the password. Can I reset it through the recorder’s local gui attached to a monitor?

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Answer:

No, you will need to log directly into the camera via a PC in order to default it if it does not have a physical default button on the camera itself.

What should my camera’s bitrate be?

Question:

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What should my camera’s bitrate be?

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Answer:

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To find the recommended bitrate for a camera the recommendation is to download the network and storage calculator from us.hikvision.com. Using the calculator enter the information of the camera including resolution, framerate, scene complexity and encoding. The calculator will make the recommended bitrate. Below is an example using the calculator for a standard 4 megapixel camera.

How do I enable third stream on a camera?

Question:

How do I enable third stream on a camera?

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Answer:

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If I wire to an alarm input of a IP camera that is part of a Hikvision NVR, can I set the NVR to full screen monitoring and expect to see a single camera come up on the monitor connected to the NVR when the alarm input is triggered?

Question:

If I wire to an alarm input of a IP camera that is part of a Hikvision NVR, can I set the NVR to full screen monitoring and expect to see a single camera come up on the monitor connected to the NVR when the alarm input is triggered?

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Answer:

No, when setting up full screen monitoring. The alarm inputs of the NVR MUST be used. There is no option on a Hikvision IP camera to force down full screen monitoring to the NVR.

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IP Camera alarm inputs are typically used for camera stand alone situations.

What kind of supplemental light does my camera have?

Question:

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What kind of supplemental light does my camera have?

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Answer

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To determine the type of supplemental light a camera has check the datasheet found on the camera’s product page.

below is an example of what is on a datasheet.

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What recorders will work with the DS-2CD2387G2P-LSU/SL and DS-2CD2T87G2P-LSU/SL?

Question:

What recorders will work with the DS-2CD2387G2P-LSU/SL?

See chart below  – updated 07/24/2024

Answer:

Here’s a PDF document we have on compatible recorders for the DS-2CD2387G2P-LSU/SL, panoramic camera.

https://us-legacy.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera.pdf

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You can also find this document on our website.

https://us-legacy.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera.pdf

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Updated Chart : 07/24/2024

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How do I get my PTZ camera to perform a function on its own?

Question

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How do I get my PTZ camera to perform a function on its own?

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Answer

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If you want to have the PTZ camera go to a specific location or begin a pattern/patrol you will need to enable the ‘Park Action.’ The Park Action will make the camera go to a preset, patter, or patrol after an allotted amount of time. To get to the Park Action access the camera via a web gui using a computer, then go to Configuration > PTZ > Park Action

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Enable the park action to enable the fields for editing.

Park Time indicates how long the camera will wait before it performs the action this is measured in seconds ex. if you want it to wait 2 minutes then you will need to enter 120.

Action Type is what action will be performed typically you will see ‘Preset’ and ‘Patrol

Action Type ID will be which action will be used based off the quantity ‘Action Types’ ex. There are 3 different patrols for a camera and you want the second one to run then you will set the Action Type ID to 2

After making the appropriate selections select ‘Save’

How do I move the date and time or name on my IP camera’s display?

Question

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How do I move the date and time or name on my IP camera’s display?

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Answer

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To move the date and time or name of the IP camera you will need to access the camera using a web browser. After accessing the camera go to Configuration > Image > OSD Settings. The information you want to move will be in a different color typically red residing inside of a box. Use the mouse and click on the information within the box and drag it to the location that you want then select ‘Save.’

After activating two cameras on my POE switch. I am having problems with changing the IP addresses of each camera. They both have the same IP address. Whats wrong?

Question:

After activating two cameras on my POE switch. I am having problems with changing the IP addresses of each camera. They both have the same IP address. Whats wrong?

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Answer:

In general. Devices on the same switched network MUST have unique IP addresses withing the same network scheme.

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When two devices on the same network and scheme have the same IP address. Network error occurs or “Collisions” occur. These error can cause an entire network to go down in worst case scenarios. If this happens the offending device would need to be removed and the network switches and possibly the router would need to be rebooted to clear out the errors.

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To resolve this before errors start compiling. One of the devices with the duplicate IP address needs to be remove from the netowrk. The remaining device on the network with the same IP address as the device removed will need to have it IP address changed to a unique IP within the IP scheme of the network.

Then add the removed device back.

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If these are cameras. Then, from that point. Since the IP conflict hase been eliminated. They should work fine and be ready to add to a Hikvision recorder.

I have IP cameras going over a WiFi bridge back to the a Hikvision NVR. The camera come in and out & have green bars sometimes. What is causing this and how can I try to resolve this issue?

Question:

I have IP cameras going over a WiFi bridge back to the a Hikvision NVR. The camera come in and out & have green bars sometimes. What is causing this and how can I try to resolve this issue?

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Answer:

This is typically cause by AP used for bridging that can’t handly the heavy ammount of IP traffic. If replacing the bridge equipment is not an option. Try the following:

If the above steps do not work. Then replacing the WiFi bridge equipment will be needed.

How do I setup a Privacy Mask?

Question:

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How do I setup a Privacy Mask?

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Answer

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To setup the Privacy Mask access the camera using a web browser and the cameras IP address. Go to Configuration > Image > Privacy Mask. Select the camera from the ‘Camera No.’ using the drop down. Below the live view press the ‘Draw Area’ then slick and drag your mouse over the live view to draw a square over the area you want to cover. If you make a mistake press the ‘Clear All’ and start again. when completed enable the privacy mask bu checking the box next to ‘Enable Privacy Mask.’ Finally press the Save button at the bottom of the screen

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What recorders will work with the DS-2CD2T87G2P-LSU/SL & DS-2CD2387G2P-LSU/SL ?

Question:

What recorders will work with the DS-2CD2T87G2P-LSU/SL?

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Answer:

Here’s a PDF document we have on compatible recorders for the DS-2CD2T87G2P-LSU/SL, panoramic camera.

https://us.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera_0.pdf

See chart below – 07/24/2024

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You can also find this document on our website.

How do I change the flashing frequency of a built in strobe light on a camera?

Question:

How do I change the flashing frequency of a built in strobe light on a camera?

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Answer:

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What do the Letters in the line crossing event mean?

Question

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What do the Letters in the line crossing event mean?

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Answer

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When creating a ‘Lines-crossing’ event there are the letters ‘A’ and ‘B’ on both sides of the line. These letter are to represent the direction the object will pass to trigger the event. Such that A<|>B means when the object will trigger crossing the line going either ways, while A|>B means when the object moves from ‘A’  across the line to ‘B’ it will trigger but not when it goes from ‘B’ to ‘A’. and vice versa for B|>A

Do my Hikvision cameras have default passwords?

Questions:

Do my cameras have default passwords?

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Answer:

No all cameras have a user created password OR the password will be the NVRs password

How do I edit Local Output settings (HMDI) on camera?

Q:  How do I edit Local Output settings (HMDI) on camera?

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A:

Some cameras have an HDMI output that you can hook up directly to a monitor, such as DS-2CD2185G0-IMS or DS-2CD2125G0-IMS.

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There is no “Menu Output” settings like an NVR/DVR that has an HMDI output, you will need to configure the settings for local output in the “Image” settings.

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Under Image go to “Other” then “Local Output” to turn the output on and change what resolution that it is using. If you are using the 1080p output on a lower resolution monitor, it will likely not show up at all, and it may seem like it isn’t working.

Why can’t I find ONVIF on my camera in Integration Protocol?

Question

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Why can’t I find ONVIF on my camera in Integration Protocol?

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Answer

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When accessing the integration protocol and ONIV is missing check if there is ‘Open Network Video Interface.’ Open Network Video Interface is ONVIF spelled out. IF the previous is not showing in the integration protocol then ONVIF will be enabled by default and the username and password is the same as the cameras username and password.

Can I set a custom schedule on a PTZ camera (scheduled task)?

Question:

Can I set a custom schedule on a PTZ camera (scheduled task)?

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Answer:

Yes, you can.

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** You can set multiple different tasks for 1 day.

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<p>The post Hikvision All Cameras FAQ first appeared on NVR IPCAMERA SECURITY.</p>

The Indoor Camera Pro does its job even if the Wi-Fi goes down with built-in recording and Vivint Playback DVR*—which offers limitless recording for up to 10 days. And built-in storage means faster clip retrieval and smoother video playback. See what’s happening at home, no buffering required.

The Indoor Camera Pro’s elevated night vision, field of view, and image quality create a clearer picture—day and night. Housed in a new sleek design with more flexible mounting and placement options, set up the camera nearly anywhere in your home to get the view you want. It’s next-level visibility, next-level protection.

Vivint Indoor Camera – Frequently Asked Questions

The Vivint Indoor Camera was previously known as the Ping Camera.

What is Privacy Mode?

Privacy mode allows you to temporarily disable your camera’s remote viewing and recording capabilities. While in Privacy mode, your camera will display a blue screen in your mobile app.    

Can I install a new camera or move my old one?

Normally a Vivint Smart Home Professional will install and position your Vivint Indoor Camera, but after installation you can move your cameras wherever you want. If you move your cameras or receive a new camera and would like to learn how to, see Vivint Indoor Camera – Installation Guide.

What do I do if my recording schedules aren’t working?

If your Vivint Indoor Camera’s schedules are not working, make sure that your camera is working and that the light on the front is green.

If everything is working, check and make sure that your schedules are turned on in the Recording Schedules section for your cameras.

If they still aren’t working, you may need to delete and recreate them. See Vivint Indoor Camera – Create Custom Recording Schedules.

How can I set up recording schedules for my Vivint Indoor Camera?

You’ll set up all recording schedules online. See Vivint Indoor Camera – Create Custom Recording Schedules.

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Vivint Indoor Camera – Identify LED Meanings

The Vivint Indoor Camera was previously known as the Ping Camera.

White: Connected/normal operation

No Light: Privacy mode enabled or no power

Blue: Two-way talk

Green: Ready to connect

Yellow: Rebooting

Red: Not connected to the panel

Breathing White: Connected to the panel, but not connected to the internet

Vivint Indoor Camera – Landing Page

This article serves as an information hub for the Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

Important Notes

Common Issues

For more detailed information about device specifications, click here. To review Frequently Asked Questions about this device, click here.

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Vivint Indoor Camera – Offline

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera shows it’s offline, you can take these steps to fix the issue.

Make sure the camera has power

Make sure the camera is plugged into a working outlet and the cord is securely plugged into the back of the camera.

To test the outlet, unplug the camera and plug a different device into the same outlet. If it also doesn’t receive power, try restoring power to the outlet.
Show me how

Reboot your panel

Takes 10-15 minutes.

Show me how

Restart your camera

Unplug your camera for 30 seconds, then plug it back in.

Restart your router

Unplug your router for 30 seconds, then plug it back in. If you have multiple routers or a separate modem, restart them as well.

Vivint Indoor Camera – Not Recording Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera is online and you are able to see the live feed, but it is not recording any clips, there are a few things you can check to fix the problem.

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Vivint Indoor Camera – Installation Guide

Congratulations on your new Vivint Indoor Camera (formerly called the Ping Camera)! Let’s get it set up and integrated into your system right away. This article will walk you through the process, whether you are starting off fresh, or replacing an existing camera.

Low effort
Typically takes 5-10 minutes
Must be completed at home
You will need:

Disarm your system

Open Video in New Tab

Remove your existing Vivint Indoor Camera

*Skip this section if you’re not removing an existing camera.

If you’re replacing an existing camera, delete it from the panel by tapping: Menu, Devices followed by your 4-digit PIN, Cameras (select the device you want to remove), then Delete. Once deleted from the panel, physically remove it and return as instructed by Vivint.

Open Video in New Tab

Decide where you want your new camera

Make sure it’s within 200 feet of the panel and there are as few obstructions (walls, furniture, etc.) to line of sight as possible. You can either set your camera on a flat surface or mount it to a wall. To mount the camera, use the included screws and/or drywall plugs to mount the magnetic base plate, then attach the camera to the magnetic base.

Plug in your camera

It will take just a few minutes for it to boot up.

Go to your panel settings

From the home screen, tap the three dot Menu icon in the bottom right corner, tap Devices under SMART HOME SETTINGS, then enter your 4-digit PIN.

Open Video in New Tab

Add your Vivint Indoor Camera

Tap Add new device, then tap Vivint Indoor Camera.

Open Video in New Tab

Follow the prompts on your panel

Adjust camera settings as needed

From the panel, go to Devices, Cameras, then choose your new Vivint Indoor Camera and adjust the settings as desired.

Open Video in New Tab

Not working?

Unplug the camera for 30 seconds, then plug it back in. If you need additional assistance, please contact us.

Have more questions about your Vivint Indoor Camera and how to use it?

A library of content about your device, including general information, troubleshooting, and how to’s can be found here.

Vivint Indoor Camera – Initiate 2 Way Talk from the App

The Vivint Indoor Camera was previously known as the Ping Camera.

Your Vivint Indoor Camera enables you to stay connected to your home and family, even when you are away. When viewing the live feed of your Vivint Indoor Camera, you will be able to hear what is going on in the home. If you would like to initiate the two-way talk feature from the Vivint Smart Home app, follow the steps below. 

Vivint Indoor Camera – Enable Motion Triggered Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If you would like your Vivint Indoor Camera to record a clips when motion is detected, you can enable motion triggered clips from your Vivint Smart Home app by following these steps:

Vivint Indoor Camera – Adjust Video Motion Detection

This article explains how to adjust the video motion detection settings for your Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

There are three settings that directly affect the motion detection performance of your Vivint indoor camera. Below is a description of what each setting is and how to optimize them.

To learn how to adjust your video motion detection settings, follow the steps below based on your panel type.

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Vivint Indoor Camera – Enter Privacy Mode

The Vivint Indoor Camera was previously known as the Ping Camera.

Privacy mode allows you to temporarily disable your Vivint Indoor Camera’s remote viewing and recording capabilities. While in privacy mode, your camera will display a blue screen on your online account. To enter privacy mode, complete the following steps:

Vivint Indoor Camera – Test

The Vivint Indoor Camera was previously known as the Ping Camera.

When your Vivint Indoor Camera is installed and set up, you can test it to ensure it is working properly. You can test your camera from either your SkyControl panel or the Vivint Sky app. To test your camera, follow these steps:

From the SkyControl Panel

Vivint Indoor Camera – Initiate One-Touch Call Out

The Vivint Indoor Camera was previously known as the Ping Camera.

Want a quick and easy way to get in touch with your family? You can initiate the one-touch call-out feature on the Vivint Indoor Camera by following the steps below.

Vivint Indoor Camera – Delete and Re-Add

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera camera shows as offline and you have already followed the troubleshooting steps here, you will need to delete and re-add your camera to your panel. Follow the steps below to learn how.
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Delete your Vivint Indoor Camera from your panel 

Factory reset your Vivint Indoor Camera

Get the panel ready to add your Vivint Indoor Camera

Add your Vivint Indoor Camera

Vivint Indoor Camera – Create Custom Recording Schedules

The Vivint Indoor Camera was previously known as the Ping Camera.

You can create system-triggered recording or motion-triggered recordings for your Vivint Indoor Camera.

A system triggered recording means your cameras will start recording when an event is triggered by part of your system, i.e your panel, door locks, etc.

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<p>The post Vivint Indoor Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to View eufySecurity Cameras on a Computer

You can view your eufy cameras on your computer instead of needing your phone!

Please access the web portal to view cameras on a desktop. To log in on a desktop, simply enter the same email address and password that you use to log in to the eufySecurity app. Here is the link for your reference: https://mysecurity.eufylife.com/

Using NAS Storage Step by Step

What IS NAS Storage?

By enabling RTSP (Real-Time Streaming Protocol) on specific Indoor Cam/eufyCam series, the system will save all its recorded videos to your compatible NAS (Network-attached Storage).

The RTSP function only works with NAS that supports the RTSP protocol. In this FAQ, we will be using Synology NAS as an example.

This function is now available on the Android App and iOS App V1.7.5 or later.

eufyCam Troubleshooting All Models

How Does It Work?

When the user is watching live or the camera detects the event and starts recording, the video will stream and save to the NAS. When the camera is in standby status, no video streams to the NAS. When you store your videos to NAS, the videos must be played back via the NAS application. eufy does not have permission to access to your data on NAS.

Up to two cameras can be added to your NAS for free. If you wish to add additional cameras you must pay the fee set by your NAS supplier.

What Should You Know?

If you choose for your camera to record “events” only, you may receive frequent notifications saying “Connection lost” or “Connection recovered” from NAS. This is because when an event occurs, eufyCam/Indoor Cam will initiate streaming via NAS. This is needed to connect to NAS.

How to make your NAS available on eufyCam/Indoor Cam?

1. Install Surveillance Station on the NAS

Note: The software and package in different NAS may vary.

2. Enable RTSP on Indoor Cam/eufyCams

3. Add Indoor Cam/eufyCam to the NAS

Name: give a name to this camera

Brand: choose User Define

Type: keep Streaming – RTSP

Path: input RTSP link indicated on the App.

You are now ready to use NAS!

FAQ

1. Which brand of NAS eufySecurity support?

2. Why did the test fail?

3. Why don’t I have video clips after completing the test?

4. Why do I frequently have the message in the NAS that displays “Connection recovered” and “Connection lost”？

This is a normal occurrence. You can ignore these messages. “Connection recovered” means motion detection video clips will start to be saved to NAS. ” Connection lost” means video clips have been saved to NAS.

eufy Cameras Go Offline

When your eufyCams is offline, the live view page will display a warning sign showing camera status is currently offline. If the camera goes offline, check the following:

1. Check if the camera has gone out of battery. If yes, charge the battery.

2. Press and release the SYNC button quickly to check if the camera has switched off or turned off. If the LED does not light up, try to set the camera to ON in the camera settings or Press and hold the camera for 2 seconds to boot up.

3. If you recently relocated the camera, try to move it closer to the HomeBase.

4. Remove the eufyCam that is offline on the EufySecurity app and then add it again to HomeBase.

eufyCams Does Not Detect Motion

After you have finished the testing mode and use the eufy cameras to monitor your house, you will be able to receive notifications on your phone when the motion is detected. If not, please see the following troubleshooting.

1. Please make sure the area you want to detect is located in the camera viewing area (≤8m/26ft).

2. Please make sure your camera is online and the battery has power.

3. You can test the motion detection in your app and enable the motion detection button.

4. Please try to turn up the sensitivity level.

5. Please make sure you have enabled Video Record and Push Notification in the security mode you have selected.

6. Make sure the camera is not installed behind glass or windows: Will the motion detection on eufySecurity video devices work behind glass or windows?

Failed to Connect eufy HomeBase to WiFi Network

If your eufy HomeBase failed to connect to a 2.4GHz WiFi network and the HomeBase has already been added in the eufySecurity app via Ethernet connection, please try the following troubleshooting steps to verify if the issue can be resolved.

Note: eufy HomeBase only connects to a 2.4GHz WiFi network and not a 5GHz WiFi network. Additionally, please make sure the 2.4GHz WiFi network SSID is not hidden and the security level is set to either WPA or WPA2.

With the HomeBase still connected to the router via Ethernet connection, please launch the eufySecurity app > Devices tab > select the HomeBase >General> Connection > Wi-Fi Setup > select your 2.4GHz WiFi network > enter the password for your 2.4GHz WiFi network and tap Next > HomeBase will automatically connect to the selected 2.4GHz WiFi network and the HomeBase will emit a voice prompt once it is successfully connected.

If you are still experiencing issues connecting your eufy HomeBase to a 2.4GHz WiFi network, please contact eufy customer support for assistance.

Cannot Receive eufySecurity Pop Up Notifications

When a motion is detected and the eufySecurity device is well set up, you will receive a notification on your phone according to the notification type. If you want to receive notifications, please make sure you have done the following tips:

Phone Settings

1. Please make sure you have enabled notifications in your phone’s settings.

You can go to your phone’s settings > Notifications > Enable eufySecurity notifications.

2. Please make sure you have added EufySecurity to the app whitelist in your phone’s settings for some brand’s Android phone (Samsung ect.). If you are a Samsung user and don’t know how to add an App to the whitelist, see it here.

App Settings

1. Please make sure you have enabled motion detection in your camera’s setting.

You can go to check from the menu Camera Settings> Motion Detection.

2. Please make sure you have enabled push notification in the Security mode you have selected.

You can go to Security Mode > Select Camera/Sensor Name > Home/Away > Security Mode Settings > Push Notification.

Note: If your iwatch receives notifications, your iphone cannot receive notifications any more.

Unable to See LiveStream of eufyCams

To help you solve the issue when you can’t watch the Livestream of eufy battery cameras on eufySecurity App. Please check the following:

1. Try connecting the phone to a different wifi or using the mobile data.

2. Check your firewall setting to see if there are any special restrictions for eufyCam. You can check the firewall setting at your router’s official website.

2. If you recently relocated the eufyCam that is not working, please try to move and adjust the camera location to get a better Wi-Fi signal.

3. Please set the HomeBase to Wi-Fi connection if possible.

4. Pull down the device list to refresh the device’s status.

5. Try to remove the eufyCam from the App and then add it again to HomeBase.

6. For HomeKit enabled devices, such as eufyCam 2/2C/2 Pro/2C Pro, please enable stream on eufySecurity App.

Steps in the App: Devices Tab> … icon> Gear icon> Settings > General> HomeKit setup.

7. Make sure the Low Data Mode is turned off on your SmartPhone: How to Turn Off Low Data Mode or Data Saver: iPhone & Android

My eufy Security Cameras and Doorbell Don’t Detect Motion

If your eufySecurity cameras don’t detect motion, please follow the instructions listed below to troubleshoot the issue:

1. Check if your camera’s microSD card or local eMMC is in working condition by launching eufySecurity app and selecting Camera/Doorbell Settings > Storage.

2. Verify if your camera is installed properly and positioned correctly.

For more information, please visit the following articles:

3. Confirm the camera feature and motion detection feature have been enabled.

— Toggle the Camera On bar to enable the camera feature in Camera Settings.

— Toggle the Motion Detection bar to enable the motion detection feature in Camera Settings.

4. Check if the security mode settings of that specific camera have been properly configured.

— Tap the Security button at the lower right corner of the main page and find your camera’s security mode settings. Set your camera to the Home mode and enable Record Video and Push Notification under the Home mode. Tap Save to save settings.

5. Check if your camera’s sensitivity level is too low. You can increase the motion sensitivity level from low to high to verify if it is able to detect motion better. For more information, please refer to How to Adjust the Motion Sensitivity on eufySecurity Cameras.

eufyCams Cannot Be Charged

Every eufy Cameras ships out from the factory with the battery charged to approximately 60% – 80%.

HomeBase has one USB charging port with Anker Power IQ Technology. We recommend that you charge your eufyCams with HomeBase.

If the camera cannot be charged, please read the following steps.

1. Please try to use the USB cable in the package and connect to a 5V/2A or 9V/2A charger. Or please try to connect the camera to the USB port on the back of HomeBase.

The eufycam camera’s LED will be solid red when the battery is being charged, and the app will show charging status. The eufyCam 2C and eufyCam 2’s LED will be solid blue when the battery is being charged, and the app camera settings menu will show battery percent.

2. Please make sure the camera’s ambient temperature is between 0℃(32℉) – 45℃(113℉) during charging.

3. Please use another cable to charge the camera and put it in the wall socket.

eufyCam 2/2C/2 Pro/2C Pro Failed to Pair With HomeBase

When pairing the Eufycam with HomeBase, you will need to press the camera’s SYNC button for at least two seconds until you hear the beep. Then the camera will connect with the HomeBase. In some cases, the battery camera failed to pair with HomeBase.

To help you troubleshoot it, please read the following steps.

Pressing the SYNC Button

1. During the setup process, please make sure you have pressed the eufyCam or eufyCam E SYNC button for at least 2 seconds until you hear the beep. If you don’t hear the beep and the LED is off, please charge the battery.

2. If failed, please press the SYNC button on the camera five times in three seconds, and then press the SYNC button for 2 seconds to see if you will hear a beep to add the camera as normal.

Charging the Battery Cameras

1. Before setup, please charge the Battery Cameras with the provided USB charging cable.

2. Please try a different 5V 2A USB charger and a different USB cable to charge the camera for 2 hours. Since the iPhone wall charger normally outputs 5V 1A, please use a non-iPhone wall charger to charge the camera.

Checking HomeBase’s Internet Connection

1. Check if your HomeBase has internet access. Make sure the light in front of the HomeBase is blue or white and the light on the camera is blue or white when the camera is pairing with the home base.

2. Press the CYCLE button on the back of HomeBase to restart and then add the camera again.

Updating Firmware and App Version

1. Download the latest version of the EufySecurity app from Google Play or the App Store.

2. Go to the app’s Select HomeBase > About Device > Check for latest firmware, to manually update HomeBase. After the firmware update, you should be able to add new cameras.

HomeBase 2 Offline

The connection is that the HomeBase connects with the router via the Ethernet cable (first set-up) or WiFi connection, then doorbells or cameras can connect with the HomeBase via their own Wi-Fi.

Normally, the HomeBase can be 20-30ft from the doorbells or cameras. The actual range will vary depending on a number of factors such as the thickness of walls, obstacles inside the house, and the location of the router.

If HomeBase 2 goes offline, most likely this is the result of your HomeBase losing connection to the Internet. Here are some tips for you:

1. Please check if the ethernet cable and power adapter are inserted firmly; If yes, the HomeBase 2 status LED and the LED on the Ethernet port will both lit.

2. Please check if your router can access the Internet successfully.

3. Please try to restart the HomeBase 2 by unplugging the power adapter and plugging it in again.

4. If the above operations still cannot solve it, please try to remove the HomeBase 2 and add the battery doorbell or battery camera again.

There Is a Delay When Receiving eufySecurity Pop up Notifications

There are four steps to receive notifications. It has to successfully finish all four steps before a notification is pushed to your phone.

Step One: eufySecurity device detects an event (motion/human);

Step Two: eufySecurity device sends the event to the eufySecurity app;

Step Three: eufySecurity app sends the event to Apple/Google server;

Step Four: Apple/Google server sends the notification to your phone;

The notification delay usually happens at step 4, but there are many external factors that might cause a delay, such as Apple’s APNS server, phone’s network and so on.

If possible, please try the following tips:

1. Share your security device with others and see how notification works on their phone. Learn more about Share Your eufySecurity Devices With Your Family.

2. Check the upload speed of your WiFi network. Please test and make sure your upload speed is at least 50kb/s.

3. Exit the app completely and press the doorbell button to see if you can receive timely notifications.

4. Please check your phone’s settings and see whether the eufySecurity app was added to the power-saving whitelist, which may affect the running of the app in the background. (This is only on Android phones. Samsung customers can learn how to add an app to the whitelist by clicking here.)

5. Please go to Notification (Doorbell Settings) in App > Select “Most efficiency”  or “Full effect” mode instead of “Include Thumbnail”.

Failed to Add eufyCam 2/2C/2 Pro/2C Pro in eufySecurity App

When eufyCam 2/2C/2 Pro/2C Pro failed to be added to eufySecurity app during the setup process, please follow the tips listed below.

Preparation Before Setting Up the eufyCam 2/2C/2 Pro/2C Pro

1. Make sure the eufyCam has power and its LED indicator has a blue light. If not, please use the provided Micro-USB charging cable in the package to charge the camera via the HomeBase or connect to a 9V/2A, 5V/2A, or 5V/1A USB charger. It usually takes approximately 4 to 6 hours to charge the camera from 0 to 100%. Make sure the power outlet has power first.

2. Make sure you set up the HomeBase 2 in the eufySecurity app before you set up the cameras. Follow the instructions here: Setting Up Your eufyCam 2/2C/2 Pro/2C Pro in eufySecurity App.

If the HomeBase 2 failed to be added in eufySecurity app, please try the troubleshooting steps listed here.

3. Make sure your smartphone is connected to the same Wi-Fi router that the HomeBase 2 is connected to.

Note: The WiFi name displays on your smartphone’s Wi-Fi settings should be the same as the WiFi of your router.

4. Please remove the plastic film from the camera.

5. If you have added the Camera under HomeBase, but there is an offline issue and you cannot reconnect the Camera again or add a new Camera, please restart the HomeBase and reconnect it again.

Open the eufySecurity App to Add eufyCam 2/2C/Pro

1. When you open the eufySecurity App

Please make sure you have downloaded the latest version of eufySecurity app. You can download it via Google Play (Android) or App Store (iOS). eufySecurity app is compatible with Android OS (5.0+) and iOS (11+) phones and tablets. Learn more about eufySecurity App.

2. When you select the device to begin the setup process

Please make sure you have selected the correct device. You can find the device model information at the bottom of the camera.

For example, when you set up eufyCam 2 or eufyCam 2 Pro, please select “eufyCam / 2 / 2 Pro” when you add the device to the app. Similarly, if you purchased a eufyCam 2C or eufyCam 2C Pro, please select “eufyCam 2C / 2C Pro” instead.

3. When you press the SYNC button on the camera for 2 seconds but fail to hear the beep, please try the following tips:

4. When HomeBase 2 broadcasts the sound tip of pairing request

Contact eufy Support for More Help

If the above instructions cannot solve your issue, please email eufy customer support for further assistance. It would be greatly appreciated if you could provide the following information for eufy support team to quickly resolve the issue.

• Upload App log via eufySecurity app by selecting the three-lined menu icon located at the top left corner of the app > About > Upload Log > App Logs and Device Logs; If the ‘Upload Log’ is not visible, please follow: Three-Lined Menu > About > Tab the “Eufy logo” for five times and choose “App log”

Troubleshoot Google Assistant Connecting Issues on eufySecurity Devices

When you have a Google Assistant-enabled device (eg. Google Nest Hub) in your house, you may want to integrate eufySecurity devices with your Google Assistant-enabled device. (Note: eufy Devices don’t support setting up in Google TV now) During this process, if you encounter the following issues, please try the following instructions.

Cannot Connect to the Google Assistant-Enabled Devices

1. Check if there are any Internet connection problems.

2. Try to reboot the smart device and re-discover the device on Google Assistant-enabled devices.

Learn more about how to set up Google Assistant for eufySecurity: Google Assistant Setup Guide for eufySecurity Devices.

Cannot Livestream When Voice Commands Are Given

If you cannot live stream on Google Assistant-enabled devices when you give voice commands, please try the following.

1. Make sure you are using the proper commands when talking to Google Assistant-enabled devices. Here are some suggested voice commands.

2. Make sure you can see the live stream in eufySecurity web portal. If not, the problem exists in the internet connection.

3. Delete and re-link eufySecurity skill under your Google account. Here is how: Google Assistant Setup Guide for eufySecurity Devices.

4. Confirm if the Google Assistant-enabled device account is the same as the Google account.

5. Confirm if the Google Assistant-enabled device account is the Admin account of eufy camera/doorbell camera (not the sharing account).

6. Reboot the router and restart the Homebase/main device in the App.

There Is a Delay When Live Streaming on Google Assistant-Enabled Devices

This issue normally occurs due to the network connection. You can try the troubleshooting of “Cannot Livestream when voice commands are given” to see if it helps.

Besides, turn down the video quality of the doorbell/camera in doorbell/camera settings. Here is the step in the eufySecurity app: Camera/Doorbell Settings > Video Quality.

What if the Local Storage Format Process Failed on eufySecurity Devices

The local storage can be formatted using the eufySecurity app, you can go to Camera Settings > Storage for formatting.

If the local storage cannot be formatted on eufySecurity devices, please try the following tips:

1. Restart the device in the Device Settings, then try the format process again.

2. Please check the network stability of your security device and your phone.

My eufy Smart Camera/Doorbell Stop Recording

To help you figure out why the cameras or doorbells stop recording and do not record events. This article applies to smart eufy security devices using the eufy Security App, such as cameras, doorbells, floodlight, indoor cam. Please confirm the following settings to see how it works.

1. Make sure your cameras or doorbells are powered on and online.

2. Make sure you have enabled the Camera in camera/doorbell settings.

Steps: Device Tab> … icon> Gear icon> Settings.

3. Make Sure the Motion Detection/Detection Mode has been enabled.

Steps: Device Tab> … icon> Gear icon> Settings> Motion detection > Turn on the Motion Detection/Detection Mode.

4. Make sure you have enabled the camera record under Home security mode.

Steps: Security (at the lower right corner of main page) > Home > Security Mode Settings > Enable Record Video.

5. Turn up the sensitivity level.

Steps: Slide the side menu> My devices > Camera/Doorbell Name > Camera/Doorbell Settings > Motion detection > Turn up the sensitivity level.

Failed to Scan the QR Code on the eufy Security Device

If your smartphone is unable to scan the QR code on your eufy Security device, please try the following troubleshooting steps and avoid scanning the QR code in a dark environment or under direct sunlight. Additionally, you can skip the step to scan the QR code and simply enter the device’s serial number manually.

How to Find the QR Code

Normally, the QR code can be found on the back or bottom of the device. Please find the QR code location according to the following article: eufy Security Device QR Code Location and How to Scan QR Code.

Failed to Scan the QR Code

1. Scan the QR code in a well-lit environment

If you cannot use the built-in flashlight on your smartphone when scanning the QR code, please try to scan the QR code in an environment with sufficient lighting.

2. Check the distance

Make sure the distance between your smartphone and the QR code is approximately 8in / 20cm.

3. Center the QR code on the screen

When scanning the QR code, please make sure the QR code is at the center of your smartphone screen.

4. Tilt the phone down

Avoid tilting your smartphone up to scan the QR code because direct lighting or sunlight can cause reflections that will interfere with the scanning process.

5. Clean the phone’s camera lens

Please wipe the lens clean if there are stains on the camera lens.

eufy Cameras Occasionally Misses Some Events

Your camera may be missing certain motion alerts that you want to detect and record. Here are some suggestions to resolve missing motion detection on eufy cameras:

Installation Position

Select a suitable installation position for the camera to ensure that each motion event can be captured.

Point the camera in the direction of the path with the highest probability of people moving in the area.

The optimal installation height is 2-2.5m (7-8ft) off the ground. If it is too high or too low the detection distance will be reduced. It is not recommended to install your camera with a downtilt angle exceeding 25°. A large downtilt angle will also reduce the detection distance.

Detection Type Selection

The system defaults to Human Only. During the day, the camera only records human motion events and the app only sends push alerts for humans. At night, all motion events are recorded and push alerts are sent by the app for all events. If you want to monitor more motion events during the day, such as cars or animals, try switching to All Motions mode.

Sensitivity Setting

The system’s default motion detection sensitivity is set at level 4. If you think that the detection distance is too short or it has occasionally missed some events, you can use the Motion test mode to increase the sensitivity and test the maximum detectable distance of the camera. Finally, adjust the camera’s motion detection sensitivity to the appropriate level to suit your home.

Activity Zone Setting

Go to Motion Detection > Activity Zone. Press the Add button to create a zone automatically. Then tap the zone body move and drag the corners of the zone to set the height and width.

What will happen when I set the activity zone?

1. If someone enters the zone, the system will send a push notification and record clips.

2. If someone does not enter the zone but is in the camera viewing image, the system will not record and not send a push notification. You can fine-tune the area borders of the activity zone.

Too Many False Alerts and Overconsumption of Power for eufy Cameras

You may find there are too many false alerts in the Events section and the battery is also draining quickly on your eufyCams. The main reason is due to your eufyCams triggering too frequently during a period of time. How to reduce the false alerts and make the battery last longer? Let’s check the following troubleshooting tips.

Turn Down the Sensitivity Level

In some cases, if the motion sensor’s sensitivity is set too high, the camera will detect events outside of your property, resulting in excessive false alerts.

To avoid this, you should lower the sensitivity level by standing at the desired detection boundary and trying out the sensitivity according to the sensitivity setup guide. （My Devices > Device Tab > “…” Icon > Gear Icon > Camera Settings > Motion Detection> Detection Sensitivity）

Adjust the Activity Zone

If you haven’t set the activity zone, you can set the activity zone to filter some of the false alerts.

If you stretch the activity zone, to avoid the false trigger, you should lower the sensitivity level at the same time. Tuning Motion Detection is a try-and-error process as the doorbell views are different from user to user. Thus, please find a balance between the activity zone and the sensitivity level according to the test result. (My Devices > Device Tab > “…” Icon > Gear Icon > Camera Settings > Activity Zone)

Try to Adjust the Camera Viewing Angle

The Motion Detection settings can be used to achieve battery efficiency while avoiding unnecessary triggering in these three simulated scenarios.

1. Front door

If you have your camera located at your front door facing your driveway, we recommend you consider the following:

2. Backyard

If you have your camera located at your backyard, facing your garden we recommend you consider the following:

3. Porch

If you have your camera located at your porch we recommend you consider the following:

Please check your camera’s battery consumption level in all 3 scenarios:

Timestamp Incorrect in the Video

There is a timestamp at the right of the Live Streaming or video. What should you do to correct it if the timestamp went wrong? Here are two tips for you:

Adjust the Time Zone in the App

1. For device comes with HomeBase/Chime/Wifi-Bridge

Please go to the side menu on your eufySecurity App, choose My Devices > Homebase Name > HomeBase/Chime/Wifi-Bridge Settings >General> Time Settings > Timezone, and select the correct timezone.

2. For device comes with no HomeBase/Chime/Wifi-Bridge(indoor camera, Floodlight, etc)

Please go to the side menu on your eufySecurity App, choose My Devices > Device Name > Device Settings >General> Time Settings > Timezone, and select the correct timezone.

Switch to Another Timezone and Set It Back

If you have already set it up and it doesn’t work, please try to set it to another timezone, then set it back to the correct timezone.

How to connect eufy Security devices to your phone using a mobile hotspot?

Step1：Enable mobile hotspot on your phone

How to enable mobile hotspot on iPhone or iPad?

Please note your iPad will need to support both WiFi + Cellular with an activated SIM card inserted and not an iPad model that supports WiFi only.

1. Open the Settings app.

2. Select Personal Hotspot. (If you do not see Personal Hotspot in Settings, please select Cellular and then enable Personal Hotspot.)

3. Enable the Allow Others to Join feature.

4. Enable the Maximize Compatibility feature.

How to enable mobile hotspot on Android?

Step 2：Connect eufy device to the mobile hotspot

Device Tab > “…” icon > “Gear” icon > Doorbell Settings > General > Wi-Fi Connection > Change Wi-Fi.

Step 3：To verify the problem

If the connectivity issue is resolved after your eufy device is connected to your mobile hotspot but still exists when the device is connected to your 2.4GHz WiFi network, please check the settings and configurations on your router.

If the connectivity issue is not resolved after your eufy device is connected to your mobile hotspot, please contact eufy customer support with the following information:

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Troubleshoot Alexa Connecting Issues on eufySecurity Devices

When you have Alexa in your house, you may want to integrate eufySecurity devices with your Alexa. During this process, if you encounter the following issues, please try the following instructions.

Cannot Connect to the Alexa

1. Check if there are any Internet connection problems.

2. Try to reboot the smart device and re-discover the device on Alexa.

Learn more about how to set up Alexa for eufySecurity: Alexa Setup Guide for eufySecurity Devices.

Cannot Livestream When Voice Commands Are Given

If you cannot livestream on Alexa when you give voice commands, please try the following.
1. Make sure you are using the proper commands when talking to Alexa. Here are some suggested Alexa commands.

2. Make sure you can see the live stream in eufySecurity web portal. If not, the problem exists in internet connection.

3. Delete and re-link eufySecurity skill under your Alexa account. Here is how: Alexa Setup Guide for eufySecurity Devices.

4. Confirm if the Alexa account is the same as Amazon account.

5. Confirm if the Alexa account is the Admin account of eufy camera (not the sharing account).

6. Reboot the router and restart the Homebase/main device in the App.

There Is a Delay When Live Streaming on Alexa

This issue normally occurs due to the network connection. You can try the troubleshooting of “Cannot Livestream when voice commands are given” to see if it helps.

Besides, turn down the video quality of the doorbell/camera in doorbell/camera settings. Here is the step in the eufySecurity app: Camera/Doorbell Settings > Video Quality.

No Response on Alexa When Pressing the Doorbell Button

When pressing the doorbell button, Alexa will play the voice prompt saying “someone is ringing the bell”. If there is no response on Alexa when pressing the doorbell, please try the following tips.
1. Delete and re-link the eufySecurity skill under your Alexa account. Here is how: Alexa Setup Guide for eufySecurity Devices.

2. Make sure to enable the doorbell press and communication in the Alexa App.

My eufyCam Cannot Power On

What Should I Do if My eufyCam Cannot Power On?

If your eufyCam is unable to power on, please try the following troubleshooting steps to verify whether the issue can be resolved:

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Night Vision Images Too Dark

When night vision doesn’t work properly or when the livestream remains dark at night, please make sure you have checked the following tips.

1. Make sure you have turned on the Night Vision or Auto Night Vision mode in the eufySecurity app.

2. Check if there are red IR lights in front of the security camera in night vision mode.

If there are no red IR lights in front of the security camera, the security camera’s IR lights are defective. Please contact eufy customer support for warranty replacement.

3. Check if the security camera works well during the daytime.

If the camera works well during the daytime but the image is dark at night, try shaking the camera several times to resolve the IR cut sensor problem. If the issue persists, please contact eufy customer support for warranty replacement.

Night Vision Image Quality is Poor

Night vision image quality can be influenced by numerous factors, such as obstacles in front of the camera that might cause the night vision image to be too bright, or a defective IR light damage will cause the image to be too dark. We have summarized factors that cause the image quality to be poor at night. Let’s check out the details.

Clean the Camera’s Lens Regularly

Spider webs, water stains, and tiny dust particles can create a huge problem for outdoor security cameras. Spider webs will interfere with the lens with its web lines and create a false appearance of the camera lens being defective, and dust and water drops will cause the image to be blurry. Please clean your security camera regularly by using a brush or small towels.

Do Not Install the Camera Close to the Wall or a Light

Installing a security camera too close to a wall or light source causes light reflection at night and distorts the video image quality. You can move the camera away from the wall/light source or change the light with a lower-wattage bulb. Learn more about Night Vision Image Appears Bright White.

The Image Quality Depends on the Installation Height and IR Range

Normally, eufy camera’s night vision ranges from 3 meters to 5 meters, depending on the installation environment. The security cameras are unable to identify detailed objects if they are more than 5 meters away from the camera.

Battery Doorbell/eufy Cameras Cannot Be Fully Charged

If your battery doorbells or battery cameras cannot be fully charged to 100%, you can try the following tips. This article applies to battery doorbells and battery cameras.

1. Please try a different 5V/2A USB charger and a different USB cable to charge the camera/doorbell. Since the iPhone wall charger normally outputs 5V 1A, please use a non-iPhone wall charger.

2. For cameras/doorbells that use the eufySecurity app, please save all important videos from the eufySecurity app, unpair the camera from the eufySecurity app and reconnect it to retry.

3. If your camera and doorbell are connected with HomeBase, try to charge the doorbell/camera on the HomeBase.

eufyCam 2/2C/2 Pro/2C Pro Discharge Quickly

For eufyCam 2/2 Pro, a fully charged camera can last for one year, and for eufyCam 2C/2C Pro, it can last for half-year, with these usage scenarios:

​Battery life varies and depends on the number of times motion is detected, recording time duration, and environmental temperatures.

Please try the following, as these steps normally help:

1. Keep the Optimal Battery Life Mode in Camera Settings > Power Manager> Working Mode.

2. Please check and make sure the signal strength between eufyCams and HomeBase 2 is strong. Please also check your Wifi signal.

3. Select “Human Only” instead of “All Motions”.

4. Set up an Activity Zone to filter the false positives.

5. Please do not use third-party plug-ins, clients, and scripts. Some of these are incompatible with eufy products or not well developed, which might lead to faster power consumption.

Note: some devices do not support Homekit, so using Homekit-associated script may also drain a lot of power.

6. Keep the eufySecurity app at the latest version for all users.

Failed to Share eufySecurity Devices With My Family

If you fail to share your eufySecurity device with your families or guests, such as eufyCam, eufy doorbells, eufy floodlight, please make sure you have followed the correct instructions.  Here is the guidance: Share Your eufySecurity Devices with Your Family.

If you follow the above instructions but still fail to share your security devices, please consider the following:

1. At eufy’s current stage it’s only possible to add up to five shared accounts. Only the main account with devices set up has the right to share devices.

2. Please make sure the share account has been logged in to eufySecurity App.

3. Please make sure the main account (owner) has turned off the Two-factor authentication. Here are steps in eufySecurity App: Slide the three-lined button in the upper-left corner of the App’ Device tab > Control Center> Two-factor authentication > Turn off the Two-factor authentication.

4. Please make sure the shared account is in the same login environment as your main account (owner). You can find the main account’s login environment and adjust the login environment of the shared account by tapping the three-lined button in the upper-left corner of the App’ Device tab and go to Settings > Region. As indicated in the picture.

What if I Failed to Set Up eufySecurity Account

Before setting up eufySecurity account, please make sure you have followed the instructions here.

If you do not receive an email with account activation link from eufy after signing up using your email address, please first verify your email address was entered correctly.  Additionally, please refresh your email inbox and also check the spam/junk folder as it could be filtered by your email account settings.  If you still do not receive an email with account activation link, please try the following steps:

<p>The post eufyCam Troubleshooting All Models first appeared on NVR IPCAMERA SECURITY.</p>

A Network Video Recorder (NVR) is a critical tool for modern security systems, but using it effectively requires knowledge and finesse. This ultimate guide offers clear, actionable steps to help you set up and maximize your NVR’s potential.

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How to Use Network Video Recorder: The Ultimate Guide

Network Video Recorders, or NVRs, are at the heart of modern security and surveillance systems. Whether you’re setting up cameras for home security, monitoring your business, or integrating an NVR into a smart home, this guide will walk you through every critical aspect of using these powerful devices. Let’s dive into how to unlock the full potential of your NVR.

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Introduction: Why a Network Video Recorder Is Essential

In today’s world, security is non-negotiable. Be it your home or business, keeping a watchful eye on your premises is a priority. But how do you keep all that footage organized and accessible? That’s where a Network Video Recorder comes in. The NVR is the backbone of modern security systems, responsible for recording and storing video data from IP cameras and ensuring that footage is easily retrievable.

Yet, despite their growing popularity, many people still struggle with how to properly set up and use these systems. The truth is, NVRs are incredibly versatile but require a bit of know-how to function at their best. Whether you’re a newbie or someone with basic knowledge, this guide will help you get the most out of your NVR system.

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Understanding What a Network Video Recorder (NVR) Is

Definition and Components

First things first: what is a Network Video Recorder? In simple terms, an NVR is a device that records video from IP cameras and stores it digitally on hard drives. Unlike DVRs (Digital Video Recorders), which work with analog cameras, NVRs are built to handle IP cameras, which transmit data over a network.

Key Components of an NVR:

Types of NVRs: Standalone vs. PC-Based

There are generally two types of NVRs: standalone and PC-based. Standalone NVRs are dedicated devices that are easy to install and use, while PC-based NVRs allow for more customization but require more technical knowledge.

If you’re looking for simplicity, go for a standalone NVR. If you need flexibility and advanced features, a PC-based NVR might be more your speed.

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How Does an NVR Work?

Network Connectivity and Camera Integration

An NVR works by connecting to IP cameras through a network. These cameras can be connected via Ethernet cables or wirelessly through Wi-Fi, though wired connections are generally more stable. Once connected, the cameras send video data to the NVR, where it’s processed, compressed, and stored.

The beauty of NVR systems is that they’re highly scalable. You can easily add more cameras or swap out old ones without having to upgrade the entire system.

Video Compression and Storage Formats

NVRs use various video compression techniques like H.264 or H.265 to ensure that high-quality footage doesn’t take up excessive storage space. Understanding how compression works is crucial to optimizing your NVR’s storage and performance. H.265, for example, offers superior compression, which means more footage can be stored without sacrificing video quality.

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Step-by-Step Guide to Setting Up Your NVR

Unboxing and Connecting Hardware

Once you’ve chosen the right NVR system, it’s time to set it up. Here’s a simple step-by-step process:

Configuring Network Settings

Once the hardware is connected, you’ll need to configure the network settings. This usually involves assigning IP addresses to each camera and ensuring they’re all properly communicating with the NVR. Most modern NVRs offer plug-and-play functionality, automatically detecting cameras on the network.

If you’re having trouble, use the NVR’s manual to navigate its settings interface and configure IP addresses manually.

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Configuring NVR for Optimal Performance

Camera Setup and Network Configuration

After your initial setup, it’s time to configure the finer details. Log into the NVR’s user interface, usually through a web browser or mobile app, and tweak the camera settings to your liking. Adjust aspects like:

Storage Optimization and Backup Solutions

The amount of storage you have will determine how long you can store footage. It’s essential to configure your NVR to overwrite old footage or set up an alert system when storage is nearing capacity. External hard drives or cloud storage solutions can also be integrated to expand your storage capabilities.

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Best Practices for Managing and Monitoring NVR Footage

User Interface Walkthrough

One of the biggest advantages of NVRs is the easy-to-navigate interface that allows you to monitor and manage multiple cameras simultaneously. Take advantage of the following features:

Creating Custom Alerts and Notifications

For maximum efficiency, set up motion detection alerts. Most NVRs allow you to receive notifications on your phone or email whenever movement is detected. This feature can be a lifesaver, especially for business owners who want to keep an eye on their premises after hours.

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Common Troubleshooting Tips

Connectivity Issues

If your cameras keep losing connection, the first thing to check is your network. Wired connections are always more reliable, but if you’re using Wi-Fi, ensure that your cameras are within range of your router. Another issue could be IP conflicts, so double-check that all devices have unique IP addresses.

Storage Problems and Maintenance

Running out of storage is a common issue with NVRs. Always ensure your system is set to overwrite old footage when space runs out. Also, periodically check the health of your hard drives and clean out any unnecessary files to avoid crashes or data loss.

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Top NVR Security Features You Need to Know

Encryption and Data Protection

In an age of increasing cyber threats, it’s essential to ensure your NVR is protected from unauthorized access. Many modern NVRs come equipped with encryption features that protect your data both during transmission and when stored on your hard drives. Always enable encryption and regularly update your system to protect against new vulnerabilities.

User Authentication and Access Control

Another critical security feature is user authentication. Only authorized users should be able to access your NVR’s settings and footage. Set up unique usernames and passwords, and consider two-factor authentication for added security. Be sure to limit access to trusted individuals and regularly audit who has access to your system.

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Integrating Your NVR with Other Smart Devices

Smart Home Integration

NVRs can be integrated with smart home systems like Google Home, Amazon Alexa, or Apple HomeKit, enabling you to control and monitor your cameras through voice commands or centralized apps. Imagine being able to ask Alexa to display your front door camera on your living room TV.

This level of integration not only adds convenience but also increases the security of your home or business.

Cloud Storage Solutions

For those looking to safeguard their footage from potential hardware failures, cloud storage offers a flexible and secure solution. Many NVR brands now offer cloud-based backup options, ensuring that even if your local storage is compromised, your footage remains safe and accessible.

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How to Scale Your NVR System

Expanding Storage

As your surveillance needs grow, so will your need for additional storage. Thankfully, scaling your NVR system is relatively straightforward. Most NVRs support external storage via USB or eSATA connections, allowing you to add more hard drives without replacing your existing ones.

Adding Cameras and Devices

Adding more cameras to your NVR is as simple as connecting them to the network. Before doing so, however, ensure your NVR can handle the additional bandwidth and storage requirements. If you’re running a business with multiple locations, consider setting up multiple NVRs that can be monitored from a single, centralized interface.

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Conclusion: Making the Most of Your NVR System

Your Network Video Recorder is the linchpin of your security system. From setup to monitoring, troubleshooting, and scaling, there are many aspects to consider when making the most of your NVR. By following the steps and best practices outlined in this guide, you’ll be well-equipped to optimize your NVR’s performance, ensuring that your security system remains reliable, efficient, and future-proof.

<p>The post How To Use Network Video Recorder A Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

Introduction

Mobotix cameras are known for their high-quality imaging and advanced surveillance capabilities. Whether you are using them for home security or professional monitoring, understanding how to set up and use these cameras is essential. This guide will provide comprehensive instructions, tips, and insights on Mobotix camera setup and usage to ensure you get the most out of your surveillance system.

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Understanding Mobotix Cameras

What Makes Mobotix Cameras Unique

Mobotix cameras stand out in the surveillance industry due to their decentralized architecture. Unlike traditional cameras, Mobotix cameras process and store data internally, reducing the need for external storage and processing power. This results in a more reliable and efficient surveillance system.

Types of Mobotix Cameras

Mobotix offers a variety of cameras designed for different applications. These include:

Unboxing Your Mobotix Camera

What’s Included

When you unbox your Mobotix camera, you will find the following items:

Initial Inspection

Before starting the installation, inspect the camera and all components for any signs of damage. Ensure that all items listed in the manual are present.

Preparing for Installation

Choosing the Right Location

Selecting the optimal location for your Mobotix camera is crucial for effective surveillance. Consider areas with clear views of the intended monitoring space, minimal obstructions, and appropriate lighting conditions.

Required Tools and Accessories

To install your Mobotix camera, you will need:

Installing Your Mobotix Camera

Mounting the Camera

Begin by securing the mounting bracket to the chosen surface using the provided screws and anchors. Attach the camera to the bracket and adjust its position as needed.

Connecting to Power

Mobotix cameras can be powered using traditional power supplies or PoE. Connect the power cable or Ethernet cable to the camera and ensure a secure connection.

Securing the Setup

Double-check all connections and ensure that the camera is firmly mounted. Avoid loose cables that could be tampered with or damaged.

Network Configuration

Connecting to Your Network

Connect the camera to your network using an Ethernet cable. Ensure the camera is within range of your router or network switch.

Configuring IP Settings

Access the camera’s web interface to configure its IP settings. Assign a static IP address to ensure consistent connectivity and avoid IP conflicts.

Setting Up the Mobotix Software

Downloading and Installing Software

Download the Mobotix software from the official website. Follow the installation instructions to set up the software on your computer or mobile device.

Initial Software Setup

Open the Mobotix software and follow the prompts to add your camera. Configure basic settings such as date, time, and camera name.

Accessing Your Camera Remotely

Remote Access Setup

To access your camera remotely, configure port forwarding on your router. This allows you to view your camera’s feed from anywhere with an internet connection.

Using Mobotix Mobile Apps

Mobotix offers mobile apps for both Android and iOS devices. Download the app, log in with your camera’s credentials, and access live feeds and recorded footage on the go.

Configuring Camera Settings

Adjusting Image Quality

Within the camera’s settings, you can adjust the image resolution, frame rate, and compression to suit your needs. Higher resolution and frame rates provide clearer images but require more storage.

Motion Detection Settings

Enable motion detection to receive alerts when movement is detected within the camera’s field of view. Configure sensitivity and detection zones to reduce false alarms.

Notifications and Alerts

Set up email or push notifications to alert you when motion is detected or other events occur. Customize the alert settings to receive timely updates.

Integrating with Other Systems

Connecting to NVRs and DVRs

Mobotix cameras can be integrated with Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) for centralized storage and management of video footage.

Integration with Home Automation

Integrate your Mobotix camera with home automation systems like SmartThings or Amazon Alexa for enhanced functionality and control.

Troubleshooting Common Issues

Connectivity Problems

If you experience connectivity issues, check your network settings, cables, and power supply. Restarting the camera and router can often resolve these problems.

Image Quality Issues

Ensure the camera lens is clean and unobstructed. Adjust settings for lighting conditions and check for firmware updates that might improve performance.

Software Errors

Reinstall the Mobotix software if you encounter persistent errors. Contact Mobotix support for assistance if problems continue.

Maintenance and Upkeep

Cleaning the Camera

Regularly clean the camera lens and housing to ensure clear images. Use a soft, dry cloth to remove dust and debris.

Firmware Updates

Check for firmware updates periodically to keep your camera up to date with the latest features and security enhancements.

Regular System Checks

Perform regular checks on your camera system to ensure all components are functioning correctly. Test connections, image quality, and motion detection settings.

Advanced Features of Mobotix Cameras

Thermal Imaging

Mobotix thermal cameras detect temperature variations, useful for identifying heat sources and monitoring environments where temperature control is critical.

Advanced Analytics

Utilize advanced analytics features such as object tracking, heat mapping, and behavioral analysis to enhance your surveillance capabilities.

Audio Capabilities

Many Mobotix cameras include audio input and output, allowing for two-way communication and audio recording.

Security Best Practices

Securing Your Camera Network

Protect your surveillance network by using strong passwords, enabling encryption, and regularly updating firmware and software.

Data Encryption

Encrypt stored and transmitted data to prevent unauthorized access. Use secure protocols such as HTTPS and SSL for data transmission.

User Access Management

Limit access to your camera system to authorized users only. Assign different access levels based on roles and responsibilities.

User Guide for Everyday Use

Live Monitoring

Monitor live feeds from your Mobotix camera using the software or mobile app. Use the PTZ (pan-tilt-zoom) features to focus on specific areas of interest.

Reviewing Footage

Access recorded footage through the Mobotix software. Use search and playback functions to find and review specific events.

Exporting and Sharing Videos

Export video clips for sharing or storage using the software. Choose appropriate file formats and resolutions for your needs.

Mobotix Camera Accessories

Additional Lenses

Expand your camera’s capabilities with additional lenses for different focal lengths and viewing angles.

Mounting Options

Choose from various mounting options such as wall mounts, ceiling mounts, and pole mounts to suit your installation requirements.

External Storage Solutions

Use external storage solutions like NAS (Network Attached Storage) devices for extended video storage and backup.

Comparing Mobotix Models

Key Features of Popular Models

Compare key features of popular Mobotix camera models, such as resolution, frame rate, and special functions.

Best Use Cases for Each Model

Identify the best use cases for each Mobotix model based on features and specifications. Choose the right camera for your specific surveillance needs.

Case Studies and Applications

Real-World Examples

Explore real-world examples of Mobotix camera installations and their impact on security and surveillance.

Industry-Specific Uses

Learn how different industries utilize Mobotix cameras, from retail and healthcare to industrial and educational settings.

Customer Support and Resources

Contacting Support

Reach out to Mobotix support for assistance with technical issues, installation questions, or warranty inquiries.

Online Resources

Access online resources such as user manuals, installation guides, and troubleshooting tips on the Mobotix website.

User Communities

Join Mobotix user communities and forums to share experiences, seek advice, and stay updated on the latest developments.

FAQs

What is the warranty period for Mobotix cameras?

Mobotix cameras typically come with a three-year warranty, covering defects in materials and workmanship.

Can Mobotix cameras be integrated with third-party software?

Yes, Mobotix cameras are compatible with many third-party surveillance software solutions, allowing for flexible integration.

How do I reset my Mobotix camera to factory settings?

To reset your Mobotix camera, locate the reset button on the device, press and hold it for about 10 seconds until the camera reboots.

Are Mobotix cameras weatherproof?

Many Mobotix models are designed to be weatherproof and can withstand harsh environmental conditions, making them suitable for outdoor use.

What types of storage options are available for Mobotix cameras?

Mobotix cameras support various storage options, including internal SD cards, external NAS devices, and cloud storage solutions.

Can I view my Mobotix camera feed on my smartphone?

Yes, you can view live and recorded footage from your Mobotix camera using the Mobotix mobile app, available for both Android and iOS devices.

Conclusion

Summary of Key Points

Setting up and using Mobotix cameras involves several steps, from installation and network configuration to advanced settings and maintenance. By following this comprehensive guide, you can ensure a successful surveillance system that meets your security needs.

Final Tips

Always keep your camera firmware and software up to date, regularly check and clean your cameras, and utilize the advanced features to maximize your surveillance capabilities.

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<p>The post Mobotix Cameras setup and detailed guide v3 first appeared on NVR IPCAMERA SECURITY.</p>