https://www.arlo.com/content/dam/arlo/support/microsite/Upgrade.mp4

What is Low Power Mode and how does it work with my Arlo cameras?

Lower Power Mode is a feature that allows your Arlo device to extend its battery life. Instead of video recording, your device will take snapshots when Low Power Mode is activated. When the camera enters Low Power Mode, you will receive a push notification about this status and the Feed will also have an event indicating when Low Power Mode is activated. Snapshots will be available in the Feed.

The NEW Arlo Secure App Smart Full Guide

The following Arlo devices have Low Power Mode capability:

What happens when Low Power Mode is enabled?

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Activate Low Power Mode

Low Power Mode can be activated automatically, when your camera battery reaches a specific level, or can be activated manually in the Power Management settings. When activated automatically, Low Power Mode will turn off when the battery recharges to 10% above your set Low Power Mode Threshold.

To enable Automatic Low Power Mode:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap the Arlo device card.

4.Tap

5.Tap Power Management.

6.Tap the Auto Low Power Mode switch to turn the feature on.

7.Move the slider left or right to increase or decrease the Low Power Mode Threshold.

To manually enable Low Power Mode:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap the Arlo device card.

4.Tap

5.Tap Power Management.

6.Tap Low Power Mode.

7.Tap Confirm.
Note: When Low Power Mode is enabled manually, you will need to select a different Power Mode to return to normal video recording.

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How do I change the Wi-Fi network that my Arlo device is connected to?

Most Arlo devices must be connected to a 2.4 GHz Wi-Fi network to operate. When you first set up your device, you are prompted to connect to a Wi-Fi network, but you can change this network after setup.

Before you start:

To change the Wi-Fi network that your Arlo device is connected to:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Select your Arlo device.

4.Tap

5.Tap Connected to or Wi-Fi Network.

6.Tap Change Network.

7.Go to your phone settings and make sure your mobile phone is connected to a 2.4 GHz Wi-Fi network.

8.Return to the Arlo Secure App.

9.Tap Continue to allow Arlo to find the same 2.4 GHz network your phone is connected to.

10.Enter your Wi-Fi SSID Network Name and Password.

11.Tap Continue.

12.Press the Sync button on your Arlo device.

13.When the LED on the front of the Arlo device is flashing, tap Continue.

14.Hold the QR code in front of your Arlo device and tap Continue when you hear a chime sound.
If the QR code will not scan, visit: My Arlo camera will not scan the QR code during setup

15.After Arlo discovers your device and a successful connection message is displayed, tap Finish.
If Arlo did not discover your device, visit: What to do when Arlo is unable to discover your device during an install or setup directly to a Wi-Fi router

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How do I adjust the Video and Audio Settings on my Arlo Camera or Arlo Video Doorbell?

You can use the Arlo Secure App to adjust the Video or Audio Settings on your Arlo Camera or Arlo Video Doorbell.

Note: Available settings may vary by device. Video Settings include:

Audio Settings include:

To adjust Video or Audio Settings on your Arlo Camera or Arlo Video Doorbell:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap your device.

4.Tap

5.Tap Video Settings or Audio Settings.

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How do I change my Arlo camera Power Management settings?

Arlo Wire-Free cameras allow you to choose Power Management settings to optimize battery life and video quality.

The following factors can reduce battery life:

To change Arlo camera Power Management settings:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Select a wire-free camera.

4.Tap

5.Tap Power Management.

6.Select Best Video, Optimized, Best Battery Life, or Low Power Mode:

For more information, visit:

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How do I adjust Arlo video recording length?

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Most Arlo cameras can record until activity stops, up to 5 minutes. If you set the camera to record until activity stops, the camera will record as long as it detects audio or motion (up to 5 minutes). If the event exceeds 5 minutes, a new recording will start. You can also set your Arlo cameras to record videos for a fixed length from 10 seconds to 2 minutes long. Recording requires either an Arlo Secure subscription or local storage.

For more information, visit:

To adjust Arlo video recording length:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Select the device you want to adjust.

4.Tap

5.Tap Default Mode Settings.

6.Under RECORDING LENGTH, select between Record until activity stops for recording length up to 5 minutes, or Record for a fixed length. Move the slider to adjust the recording length from 10 seconds to 2 minutes.

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How do I remove a device from my Arlo account?

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WARNING: Removing a device from your account erases all modes and settings on that device and resets the device to factory default settings. If you remove a device from your account and later add it back, you must complete the setup process just like you did when you set up your system for the first time.

To remove a device from your Arlo account:

1.Launch the Arlo Secure app or log in to my.arlo.com.

2.Tap or click Devices.

3.Select your Arlo device.

4.Tap or click

5.Tap or click the Arlo device name at the top of the Device Settings screen.

6.Tap or click Remove Device.
Note: If you remove an Arlo SmartHub or Base Station from your account, all the cameras synced to that Arlo SmartHub or Base Station are deleted from your account at the same time.

To remove all devices from your Arlo account and erase your recordings:

1.Launch the Arlo Secure app or log in to my.arlo.com.

2.Tapin the Arlo Secure App or click Settings on my.arlo.com.

3.Tap or click Privacy Center to open the Arlo Privacy Center.

4.Tap or click Content.

5.Tap or click Reset & Erase Arlo Devices.

6.Tap or click Reset & Erase All Devices at the bottom of the screen.

7.Select Reset & Erase All when the pop-up displays.

8.Follow the prompts to confirm that you want to erase and reset all Arlo devices.

Note: Privacy Center feature availability varies by region.

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How to add an additional Arlo device to an existing Arlo system

To add a new Arlo device to your existing Arlo account:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap

4.Select the Arlo device you want to add.

5.Select the Arlo model.

6.Follow the in-app instructions to add the new Arlo device to your system.

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What is Low Power Mode and how does it work with my Arlo cameras?

Lower Power Mode is a feature that allows your Arlo device to extend its battery life. Instead of video recording, your device will take snapshots when Low Power Mode is activated. When the camera enters Low Power Mode, you will receive a push notification about this status and the Feed will also have an event indicating when Low Power Mode is activated. Snapshots will be available in the Feed.

The following Arlo devices have Low Power Mode capability:

What happens when Low Power Mode is enabled?

Activate Low Power Mode

Low Power Mode can be activated automatically, when your camera battery reaches a specific level, or can be activated manually in the Power Management settings. When activated automatically, Low Power Mode will turn off when the battery recharges to 10% above your set Low Power Mode Threshold.

To enable Automatic Low Power Mode:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap the Arlo device card.

4.Tap

5.Tap Power Management.

6.Tap the Auto Low Power Mode switch to turn the feature on.

7.Move the slider left or right to increase or decrease the Low Power Mode Threshold.

To manually enable Low Power Mode:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap the Arlo device card.

4.Tap

5.Tap Power Management.

6.Tap Low Power Mode.

7.Tap Confirm.
Note: When Low Power Mode is enabled manually, you will need to select a different Power Mode to return to normal video recording.

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<p>The post The NEW Arlo Secure App Smart Full Guide first appeared on NVR IPCAMERA SECURITY.</p>

Compatibility and troubleshooting for power accessories (cigarette plug, hardwire kit, etc.)

Choosing the right power accessory and troubleshooting power issues is essential for your BlackVue dashcam’s reliable performance. This guide covers compatibility for common accessories—including cigarette lighter plugs and hardwire kits—as well as proven solutions for typical problems.

Dashcam Troubleshooting Guide Boot – Shutdown – Power

1. Power accessory compatibility

A. Cigarette lighter power cables

B. Hardwire kits

C. Battery power packs

Compatibility summary table

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2. Common troubleshooting scenarios

A. Dashcam won’t power on

B. Power off or frequent reboots

C. Parking mode not working

D. Incompatible or missing power

3. Tips for selecting and maintaining power accessories

4. When to seek help

By choosing the right power accessory and following these troubleshooting steps, you’ll keep your BlackVue dashcam running smoothly—powering reliably in both driving and parking modes.

Solutions for reboot loops or failed startup (beeping, etc.)

When your BlackVue dashcam experiences a reboot loop, continuous restarting, or emits beeping/high-pitched sounds without booting, quick troubleshooting can often resolve the problem. Here’s a thorough guide to common symptoms, causes, and solutions for these issues.

Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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1. Common symptoms

2. Main Causes

3. Step-by-step troubleshooting

A. Inspect and replace the SD card

If the camera still reboots or beeps, try a new, high-endurance SD card. SD card errors are the most common cause of boot loops or startup failures.

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B. Double-check the power supply and wiring

C. Recover or reinstall firmware

D. Remove and test add-ons

E. Address overheating

F. When to contact support or repair

4. Troubleshooting summary table

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5. Best practices

Restoring normal startup operation typically resolves most reboot loop and beeping issues. If following these instructions does not work, official support can advise on next steps or arrange a professional repair.

Booting and powering off your dashcam, checking vehicle/battery power

Properly managing your BlackVue dashcam’s power ensures reliable operation and protects your recordings. Use this guide to understand the correct way to power your dashcam on/off and check your vehicle or battery power supply.

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How your dashcam boots and powers off

Most BlackVue dashcams automatically turn on and off with the vehicle’s ignition or according to the connected power source.

Typical booting process

Powering off the dashcam

Checking vehicle and battery power

Ensuring stable power prevents unexpected shutdowns and data loss.

Vehicle power supply checks

Battery and external battery checks

Troubleshooting table

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Example of blown fuse:

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Best practices

Proper booting and power management keep your dashcam ready to record every trip and event, while ensuring the integrity of your video files and the longevity of your device. For persistent power or booting issues, consult BlackVue Customer Support for further assistance.

Frequent Rebooting /Restarting Issue

If your BlackVue dashcam is experiencing random reboots, please follow the steps below to isolate and resolve the issue:

1. Check SD Card Health

2. Verify Power Supply

3. Update or Reinstall Firmware

4. Overheating Protection

5. Persistent Rebooting

Battery Management & Protection

BlackVue dashcams offer Battery Protection Settings to prevent your car battery from being drained when the camera is in Parking Mode. These settings are available under Settings > Firmware settings > Recording Mode> Parking Mode Recording.

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1. Voltage Cut-Off

This defines the minimum voltage threshold at which the dashcam will automatically shut off to prevent excessive battery drain.

Tip

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2. Timer Cut-Off

3. Priority Setting

Managing High/Low Temperature Operation (Thermal Shutdown, Auto Cut-Off)

Proper temperature management is crucial for reliable dashcam operation and device longevity. BlackVue dashcams and power accessories use internal sensors and auto shut-off functions to protect against heat and cold. This guide explains how these mechanisms work, what to expect in extreme conditions, and how to avoid common temperature-related malfunctions.

Note: Menus and notifications may differ depending on your BlackVue model and firmware.

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1. How Thermal Shutdown Works

High Temperature (Overheat) Auto Cut-Off

Low Temperature Auto Cut-Off

Power Accessories (Batteries/Hardwire Kits)

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2. Preventing Temperature-Related Shutdowns

In Hot Weather

In Cold Weather

3. Important Details and User Controls

4. Troubleshooting & Best Practices

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Key Takeaways

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<p>The post Dashcam Troubleshooting Guide Boot – Shutdown – Power first appeared on NVR IPCAMERA SECURITY.</p>

Overview

The SimpliSafe® Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera that’s designed for indoor use. It records at 1536p and has a wide field of view at 125 degrees. The battery in the Smart Alarm Indoor Camera can also last up to 3 months on a single charge.

Need to purchase a Smart Alarm Indoor Camera? You can find it available for purchase on our website .

Before Getting Started

You’ll want to unbox your Smart Alarm Indoor Camera and plug it into power to charge it before installation. You also have the option to install the camera while it is plugged into an outlet; however, we recommend you fully charge the camera before placing it in its final location.

You will need the following tools before installing your Smart Alarm Indoor Camera:

Watch the video below for a hands-on experience from our team of experts for the installation process

To install the Smart Alarm Indoor Camera, follow the steps outlined in the guided flow below:

Open the SimpliSafe® Mobile App

Open the SimpliSafe® Mobile App on your phone or tablet.

Tap on the three-bar menu in the upper left corner of the screen. Then choose Add Device or Camera from the list of menu options.

Choose Let’s Go to continue, then select your camera from the list of available products.

Formun Altı

What’s Included in the Box:

– Smart Alarm Indoor Camera

– USB Charging Cable

– Wall Plate

– Mounting Screws (x2)

– Wall Anchors (x2)

What You’ll Need

– USB Power Adapter (7.5W Minimum)

– Phillips Head Screwdriver

We recommend fully charging your camera using the provided USB cable prior to installing your camera.

The battery may take up to 6 hours to fully charge when using a 7.5W USB power adapter. You’ll know the battery is fully charged when the LED on top of the camera turns to a solid white.

If you plan on using the camera plugged into power, you may choose ‘Continue with Wired Power’ to proceed.

Press and release the setup button on top of the camera to wake it up. Stay close to the Base Station (~30 ft) until the camera is successfully added to the Base Station.

Error: Unfinished Setup for Cameras

This error can occur within the SimpliSafe® Mobile App when the camera has been partially removed from the Base Station but failed to fully remove itself from the mobile app.

As a first step, we recommend tapping on Finish Setup and see if it allows that camera to connect. If that step fails, the best path forward would be to remove the camera from your system using the Keypad.

Using the Keypad

Unable to Set Up a Camera Because it is Already Associated With Another Account

Why does this error happen?

This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account.

This tends to occur when a camera is purchased second-hand. The previous owner may have forgotten to remove the camera from their account. Unfortunately, SimpliSafe is unable to override this. The previous owner must remove the camera from their account.

How can I resolve this?

If you are able to contact the previous owner and ask them to remove the camera from their account, you should be able to resolve this matter rather quickly. The previous owner would need to visit the settings page of the camera in question, scroll to the bottom, and press the button for “Remove Camera”.

Smart Alarm Wireless Indoor Security Camera Wi-Fi Troubleshooting

This article will walk you through various scenarios where Wi-Fi troubleshooting may be needed to connect to and stream from your Smart Alarm Wireless Indoor Security Camera. You can scroll through the article, or click on one of the sections below to be taken directly to those steps:

Trouble Connecting To Wi-Fi

You’ll want to make sure that you are connecting to a 2.4GHz (802.11b/g/n) network, as the Smart Alarm Indoor Camera can only connect to this network type. The indoor camera is not compatible with 5GHz networks. If your network shows up on the list of available Wi-Fi networks to connect to on the App, it is 2.4GHz compatible. For the best results, we recommend connecting to the same Wi-Fi network as your Base Station and having all of the devices within a short distance of each other if you are having trouble with the Finish Setup step.

Next, let’s test the Base Station connectivity. From the Keypad, establish a fresh connection between your Base Station and network by re-entering your Wi-Fi password. You’ll do this by going to Menu > Entering your Primary PIN > System Settings > Wi-Fi > Edit Network. Then confirm the connection was successful by accessing System Settings > Diagnostics > Wi-Fi and look for Internet: Reachable. If the test was unsuccessful, please check your router’s settings to confirm that it is working properly for other devices on your network.

If the Base Station test was successful, please try the following to reset your camera.

Red LED During Setup

A solid red LED on your Smart Alarm Indoor Camera during setup may indicate that the camera is too far from the Base Station. Please move the camera closer to the Base Station to complete the setup.

‘Connecting’ Screen Times Out

If you’re connecting your Smart Alarm Indoor Camera to the same network as your Base Station and the ‘Connecting’ screen times out or fails, we recommend attempting to connect one more time.

If that fails, exit the app and press the pinhole reset button on the top of the Smart Alarm Indoor Camera (the pinhole reset button can be found behind the larger setup button on top of the Smart Alarm Indoor Camera). Then return to the app, and on the Cameras page, find the camera you began to set up and finish the setup.

Poor Connectivity Or Live Stream Quality

We recommend performing a connection check for your Smart Alarm Indoor Camera in the SimpliSafe® App. You can find this using the following steps:

Why does my camera keep losing its Wi-Fi connection?

Updated

20 days ago

There are two main reasons that a camera may lose its Wi-Fi connection. It may be installed too far from your Wi-Fi router, or it may not have sufficient bandwidth.

If Your Camera Will Not Connect to Wi-Fi During Initial Setup

If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements.

We recommend troubleshooting your network by following the steps in the guided flow below.

If Your Camera Will Not Connect After Its Setup

If your camera had previously been set up but is now failing to connect to your Wi-Fi network, the Connection Check tool in the SimpliSafe® mobile app will tell you if there are any issues between your network and camera.

How to Run a Connection Check:

Camera Wi-Fi Requirements:

Smart Alarm Wireless Indoor Security Camera Settings & Customisations

The Smart Alarm Wireless Indoor Security Camera is a battery-operated security camera designed for indoor use. It’s part of SimpliSafe’s award-winning home security system and features:

Using the SimpliSafe Mobile App

Camera Behavior

You can control your camera’s behavior as well as its built-in privacy shutter by changing the motion detection to coincide with your system’s arming state. This means you can now adjust when your camera records as it is directly tied to your system’s arming state.

For example, if you don’t want your camera to record when the system is set to OFF, but do want it to record when it is in AWAY mode, you can now control these settings.

Motion notifications are determined by your monitoring subscription. You can learn more about which monitoring plans include push or SMS notifications on our Help Center.

Motion Detection

Motion Detection settings control how your camera will respond to motion events, such as someone walking in its view, or a car driving by.

In this menu, you can use the slider to choose the sensitivity of motion detection. We typically recommend setting this to medium. You can also set it to People Only or All Motion to better filter motion events.

Activity Zones allow you to exclude certain areas from motion events. This is good if you want to ensure that motion isn’t detected from a high trafficked area within your home, or want to exclude a window.

Note, we recommend you never point the Smart Alarm Indoor Camera at a window or entry way. Instead, place it where someone would walk across its field of view like a room or hallway.

Video Quality

Video Quality manages what quality of your streams and recordings will be at. For the Smart Alarm Indoor Camera, you can adjust this to 1536p, 960p, or 640p. The higher the stream, the more bandwidth it will use on your network. So if you’re having trouble streaming at 1536p, you can try lowering the quality to troubleshoot on your end.

Night Vision

The Night Vision setting allows you to see potential intruders or threats in the dark, by using infrared to capture video. This can be toggled to Auto, On, or Off. We recommend using Auto for the most optimal experience, however, if your camera is in a persistently dark room you may want to opt for On for better results.

Status Light

The Status Light for your camera will show you that the camera is online and functioning, at a quick glance. Toggling this off will disable the light on the front of the camera. From within the Status Light menu you can also view the different light patterns your Smart Alarm Indoor Camera can produce , and learn their meanings.

Mic & Audio

The Mic & Audio setting allows you to hear audio from your camera and also allows you to speak through the camera’s mic when viewing live streams.

Siren

The Smart Alarm Indoor Camera comes with a whopping 80dB built-in siren to relay active alarms across your system.

<p>The post Smart Alarm Security Camera Installation Guide first appeared on NVR IPCAMERA SECURITY.</p>

In this article, we dive deeper to bring you the full detail on the functionality of dash cams and how they enhance driver safety while on the road. If you are interested in understanding more about how to recover Tesla dashcam footage where such footage is lost, hit the link. Otherwise, stay on this article to the bottom to get a holistic understanding about dash cams.

Before we look at how dash cams save recordings, we will show you a few details beginning with some explanations on what dash cams really are.

How to Record Dash Cam and Deleted Footage

What is a Dash Cam?

These are small cameras that are mounted on vehicle dashboards. The cameras record the view out of the vehicle windshield while driving. The camera can also be used to record scenic drives including accidents. They therefore come in handy for drivers especially when insurance claims or legal disputes require evidence.

The cams are available in different shapes and sizes. While others offer additional features such as GPS tracking, WiFi connectivity, night vision, and motion detection, others simply offer video recording. In addition, most of these driving cams include loop recording, a feature that allows continuous recording over the oldest recordings. This makes it easier to capture new recordings and you will always have up-to-date recordings of your driving history.

Types of Dash Cams

There are two main types of dash cams – single-lens and dual-lens dash cams. Like the name suggests, single-lens cams have one lens while dual-lens cams have two.

Some dash cam models feature infrared night vision capabilities, while others come with g-sensor technology or motion detection. These are crucial features and come in very handy when unexpected events occur on the road and you need to remember or show evidence.

Regardless of the type of dash cam you choose, drivers should ensure they have a cam that is very compatible with the car’s system. Sometimes, checking customer feedback and reviews helps drivers make the right decision about the camera model to choose.

Components of a Dash Cam

Dash cams consist of a camera, a processor, image sensor, power source, and storage. The camera records video footage and contains an image sensor for translating light into data signals for interpretation by the processor.

The processor therefore converts the light signals into usable images. The images are then stored in the cam’s memory. The camera memories or memory cards are also designed in a way that you can easily recover dashcam in case of footage loss.

How Do Dash Cameras Save Recordings

Dash cams record videos of all road events indiscriminately. No matter the type, the cameras feature a wide-angle lens with more than 1400 capability so that they are able to cover and record larger areas.

They are usually powered by an internal capacitor battery or a rechargeable battery. The battery gets powered when the vehicle engine is running. This happens through a USB outlet or cigarette lighter outlet which supplies power from the car battery to the cam’s rechargeable battery.

With the continuous charging, dash cams do not stay without power and are therefore able to keep recording events on the road. The footage is saved directly in the camera’s memory or memory card.

Like any other cameras, drivers are in a position to transfer dash cam recordings to other storage devices such as laptops or even phones. This also helps with video backups and you will be able to easily recover deleted videos. Also, with the recordings at your disposal, you can review them at the end of every journey or at your convenience to get a better view of your driving experience. These will also help you if there is a road event that you really want to review in order to make a decision to improve your driving experience for the next journey.

Parking Mode Functionality

Parking mode is a crucial dash cam feature that every modern dash cam should not miss. This feature allows dash cams to turn on automatically and record whenever it detects a vibration or any form of impact at the instance when the vehicle is parked. Also, it helps in capturing activities that may appear suspicious around the vehicle while you are out of the scene. In addition, motion detection features help to capture movements near the vehicle.

Dash Cam Maintenance and Upkeep

As you may have just noticed that dash cams are feature rich, they require constant care to avoid damages and to ensure they continue functioning as intended. The camera lenses must be kept clean and angles well adjusted to give the best view possible at all times. Drivers should also ensure that dash cam firmware is updated regularly.

Also, the camera memory card should be checked on a regular basis and where necessary changed. This is because the memory cards have finite lifespan and can get corrupted or damaged after long- or short-term use. Similarly, keep inspecting the camera mount for signs or wear and tear and replace where necessary.

FAQs

Can a Dash Cam Be Used to Dispute a Traffic Ticket?

Generally, dash cams are very effective against traffic disputes. Some of the ways you can use a dash cam to dispute a traffic ticket include:

How Long Does a Dash Cam Record?

Generally, how long a dash cam records depends on the model and make of the camera. Most cameras can hold between 32GB and 256Gb of video recording. Other factors may however affect the recording time. Some of these factors include video resolution and bitrate. On average, they will record up to 48 hours before the loop record begins.

Can I Recover Deleted Dash Cam Footage?

Recovering deleted dash cam footage is easy. With versatile data recovery software such as Disk Drill, you will quickly and safely recover all lost video footage. Simply download and install Disk Drill on your computer, connect the camera memory card or dash cam itself to the PC and run disk scan to recover lost videos. The software also helps recover videos deleted from Mac and Windows computers, which is why you can easily use it to recover dash cams with the assistance of a PC.

How to Recover Deleted Files from a Dash Cam

Dash cams are very handy when it comes to recording road events. That is why it is now very common among many drivers. With the available types and models, you can easily choose suitable dash cams depending on your preferences.

However, like any other camera, they also require special attention and care to protect them from tear and wear. More importantly, you should protect them against data loss. Imagine getting yourself in an accident and you really need the video footage to defend an insurance claim only to be met with an error message – the video is nowhere to be found!

You don’t want to be part of this nightmare with lost dash cam footage. Although the process can be so complicated, the good news is that in many cases you will be able to recover deleted footage from dash cams.

We have prepared this guide to walk you through the process of recovering deleted dash cam files. We will make the process very simple and straightforward so that you have only a short time to comprehend and implement. You can also read about formatting SD card without losing your data here. Otherwise, read on to understand how to recover files from a dashcam and secure them.

How Do Dash Cams Store Footage?

Before attempting to recover deleted dash cam footage, it is important to first understand how they store video footage.

Generally, dash cams store video footage on microSD cards. The camera saves footages in a loop. This means that when the card is full, it overwrites older footage. Note that dash cams do not store footage the same way computers or phones store them.

Here, the files are split into smaller segments and the cam may store metadata separately from the video itself. This way, it may be very difficult to recover footage when lost due to any reason. This information is very crucial so that you know dash cam footage requires special care to avoid loss by whatever reason.

What Causes Lost Footage?

You might be asking yourself now – what causes lost footage? Ideally, other than accidental deletion, there are several other reasons that may lead to lost footage from dash cam. Some of these include:

Identifying the Type of Loss

Before you can begin any recovery process, it is advisable that you assess and identify the type of loss. It could be a loss caused by accidental deletion or disk corruption or other.

File corruption majorly occurs when your files are damaged or corrupted. Some of the factors that could contribute to disk corruption include a malfunctioning device or a power outage. Data recovery from such cases becomes very difficult but can still be executed using specialized data recovery software. Gross cases will require the services of a professional data recovery expert.

In this article, we focus on showing you how to recover deleted files. Accidental deletion happens when you unintentionally delete a file. There are higher chances of recovering deleted files but one must act swiftly and not wait for too long.

How to Recover Deleted Files from a Dash Cam

Method 1: Recover with In-Built Dash Cam Tools

Today, many dash cams are built with intuitive tools that support data recovery. You can easily use these tools to recover lost footage.

Look at the manual that came with your dash cam to find out if this feature is available. In some dash cams, there is an in-built file lock function. It protects important files from file overwrite or deletion making it easier to recover them. Simply unlock the file to recover lost footage.

Method 2: Recover with Software

Dash cam data recovery is also possible with data recovery software. If your cam did not come with in-built tools, try a good data recovery software. However, although there are many options available on the internet, you can only trust a few to do what they say they can do. Disk Drill is one of the best memory card recovery tool to try. With this tool, you will get quicker results and you can be sure to have the best recovery rate.

How to use it? Download and install the software on PC. Connect the dash cam or memory card to the PC. Launch the memory card recovery software and run disk scan. You will also get a preview of all your search results and can pause, continue or stop the search process midway as long as you have found what you are looking for.

Method 3: Recover with Professional Recovery services

There’s no way you are going to use Disk Drill and not get your files back. However, since you may be dealing with very crucial footage and do not want to gamble with lost videos as they can be standing in between you and a court case or even an insurance claim, we may recommend seeking professional services.

While these services can be very expensive, in some cases there is no guarantee of footage recovery either. But they are worth trying.

Whichever method you prefer to use, we recommend that you must act quickly. Do not wait too long after your footage is accidentally deleted. This is the only way you will increase the chances of your recovery.

How to Prevent Future Loss of Dash Cam Files

It is essential to regularly maintain your cam to ensure it always functions properly. You can also keep footage backups in safe storage areas just in case you lose them by accident from the dash cam. Below are some of the additional preventive measures:

<p>The post How to Record Dash Cam and Deleted Footage first appeared on NVR IPCAMERA SECURITY.</p>

Downloads and install IPC360 Home APP

Method 1: Scan the QR code below to quickly download and install it;

Method 2: Search for “IPC360 Home” and download the installation in the mobile app store.

Start the IPC360 Home camera

Note: Before downloading and installing, it is recommended to connect to the wireless network

Login to IPC360 Home

Connecting the IPC360 Home Camera

1. After logging in the APP, click the ‘+’ button in the upper right corner to add a camera (Figure 3)

2. Scan the QR code on the camera and add it (Figure 4).

3. Follow the instructions in the APP interface to connect

Note:

4. When the connection process prompts you that the WLAN is at risk, click Trust (Figure 5).

5. When the WiFi list pops up, please select the WiFi name you need to connect to and fill in the password, click OK (Figure 6)

6. When you hear the Internet connection, the connection is complete.

Note:

7. If the addition was successful, the interface will prompt you to enter the camera name (you can also use the default) (Figure 7).

8. Once the camera name has been set, click OK (Figure 7)
After a successful connection, the camera will appear in theAPP device list interface, which means that the camera has been successfully connected (Figure 8).

Opens the video

1. Click the “play icon” in the list of devices to enter the video interface (Figure 9)

2. Click the playback icon (position in the top left corner of thered box) to enter the video screen and can operate the relevant functions (Figures 9,10)

FAQ

Why does the camera connection fail?

1. Check that the WIFI you are connected to has a normal network or that the installation location is outside of WiFi coverage (it is recommended that you configure and reinstall the camera now).

2. Check that the WiFi you are connected to is 5G WiFi (device only 2.4G WiFi). Please switch to 2.4G WiFi to reconnect.

3.Check that the router has wireless hiding turned on and turn it off to reconnect.

Is wired connection supported?

This camera supports both wired and wireless functions outside of wireless coverage.

Why does it go offline from time to time?

1. Check that the power adapter is working properly and that the power indicator is on.
2. Is the camera too far away from the router or is the signal blocked by other objects?

What if the camera does not recognise the memory card or fails to record video?

1. Format the memory card and insert it into the slot (insert the card when the camera is turned off).
2. It is recommended to use branded memory cards, and the use of poor quality and counterfeit memory cards is prohibited to avoid damage to the device.

IPC360 Home For PC

IPC360 For PC

IPC360 for PC supports Windows computers but not MAC computers.

This software is only compatible with IPC360 cameras and does not support IPC360 Home.
IPC360 is an older version and is not compatible with IPC360 Home.

IPC360 For pc Download

IPC360 Home For PC

IPC360 Home doesn’t have a PC version and can only be used on mobile phones; however, you can access it on your computer using alternative methods.

You can install BlueStacks on your computer and then use the IPC360 Home app to install it

How to Use BlueStacks on Your PC and Install IPC360 Home Apps

Step 1: Download and Install BlueStacks

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Step 2: First Launch and Setup

The first time you launch BlueStacks, it might take a moment to load and will prompt you for some initial setup, similar to setting up a new Android phone:

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Step 3: Install Apps

There are a couple of main ways to install apps within BlueStacks:

1. Install via Google Play Store (Recommended)

This is the most common and recommended method, just like installing apps on your Android phone:

2. Install via APK File

If you have an APK file (Android Package Kit) for an app, you can manually install it:

FAQ

Account-related

Video viewing

Detection notification

Battery

Night vision

Cloud storage

SD card recording

Share with others

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How can family and friends access the camera?

When your friends need to access the camera, you need to go to the camera interface and share the camera with your friends. Your friends need to download the app on their phones and register a new account.

Can one camera be added to two accounts?

No, a camera can only be added to one account. However, you can use the “Share” feature to allow multiple accounts to view the same camera feed.

Can an account be logged in on multiple phones at the same time?

To ensure the privacy and security of your account, an account cannot be logged in on multiple mobile devices at the same time. If you want to share the camera view with friends and family, please use the “Share” feature.

What should I do if the email or phone number used to register the account is no longer in use?

You can still use the abandoned email address or phone number along with its password to continue logging into the App. If you cannot remember the original login email and password, please register a new account.

I forgot my account login password.

Please click the “Forgot Password” button on the App login page and follow the steps to reset your password.

Why can’t the camera detect moving objects?

Why can’t I receive alerts on my phone?

How do I adjust the alarm frequency to avoid false alarms?

What should I do if the quality of the night vision image deteriorates?

There are several factors that can affect the quality of night vision images, such as obstacles in front of the camera causing the night vision image to be too bright, or defects in the infrared sensor causing the image to be too dark. We have summarised the factors that lead to poor night vision image quality and their solutions, please check them:

What should I do if the night vision display is bright white?

If the camera is close to obstacles, such as walls, shelves, door frames, or a lamp next to the camera lens, it will reflect the camera’s infrared light back to the camera, causing only nearby objects to be visible while the rest of the image will be very dark.

To solve this problem, try adjusting the camera’s angle and direction so that nearby surfaces or objects are not within its field of view, or move objects near the camera that might reflect infrared light; alternatively, you can turn off the infrared light in the application.

Why are night vision images so dark?

If the environment is too dark or there is no light, we recommend setting the night vision to black and white mode to get a clearer image.

What should I do if the SD card is not recognized?

Make sure the SD card is properly inserted into the camera. Check if the SD card slot is correctly aligned and ensure there is no resistance when inserting it.

Check if the SD card is damaged. You can try inserting the SD card into another device (such as a computer or another camera) to see if it can be recognized correctly.

If other devices also cannot recognize the SD card, it might be an issue with the SD card itself.

You may consider replacing it with a new one. The capacity of the SD card should be between 32GB and 256GB.

How to delete videos saved on the memory card?v

The videos stored on the memory card cannot be deleted.

Once the memory card is full, new recordings will automatically replace the old ones.

Can I watch videos in the app when my phone is not connected to Wi-Fi?

You can watch videos in the app when you have mobile data. If there is no Wi-Fi and no mobile data, you will not be able to watch videos on your phone.

There is a black spot in my video that I cannot remove.

If the camera is installed upside down, how can you rotate the video?

Due to various installation requirements, you may have mounted the camera on the ceiling or in other locations that require downward installation. If this is the case, the video image will be upside down. To rotate the video image back to its original orientation, you can adjust it in the application.

Why can’t I see my camera video in the app?

Why can’t the camera hear the sound coming from the phone?

Battery Camera Usage Safety Guide

How can I extend the battery life of my camera?

As battery life varies depending on usage and settings, there are several methods you can use to extend your camera’s battery life and protect your home 24/7.

Why does the camera battery drain so quickly?

The battery life of a camera with a built-in battery depends on how often the camera is used. The more often the camera is triggered, the faster the battery will drain.
If your camera’s battery is draining very quickly, check that you are not waking the camera too often. If the battery runs out very quickly, you can contact us (click the feedback button below) for assistance or a replacement.

How to charge a battery?

If your device has a built-in rechargeable battery, you can charge it using the charger cable supplied.

Battery Camera Usage Safety Guide

How can I extend the battery life of my camera?

As battery life varies depending on usage and settings, there are several methods you can use to extend your camera’s battery life and protect your home 24/7.

Why does the camera battery drain so quickly?

The battery life of a camera with a built-in battery depends on how often the camera is used. The more often the camera is triggered, the faster the battery will drain.
If your camera’s battery is draining very quickly, check that you are not waking the camera too often. If the battery runs out very quickly, you can contact us (click the feedback button below) for assistance or a replacement.

How to charge a battery?

If your device has a built-in rechargeable battery, you can charge it using the charger cable supplied.

How can I delete cloud recordings that I don’t want?

Please go to the application > enter the device list > click on settings > click on cloud storage > delete the video clips you do not want.

How can I view cloud recordings if my device is stolen or offline?

Please go to the application > enter the device list > click on settings > click on cloud storage > you will see the cloud recording videos.

You can also click on the calendar icon and select the date you want to playback.

I have already subscribed to the cloud plan, but I cannot see any recorded videos. Why is that?

Log in to the app > Click on “My” > Cloud Service > Make sure your camera is added to the “Camera List.” If your camera is not in the camera list, click “Edit” and then add your camera.

Please go to Camera Settings > Detection Settings > Make sure “Motion Detection” is enabled.

Please go to Camera Settings > Click on “Cloud” > Turn on the “Upload Video to Cloud” option.

If you still cannot see the cloud recordings, it is recommended to restart your router or press the sync button at the bottom of the camera, and then reconnect the camera.
If these methods do not work, please provide feedback to us.

How to remove sharing?

If you want to remove a sharing relationship, please go to the app > Device Settings > Share Device > click on the account you want to remove > you will see a “Delete” button at the bottom of the list.

I am unable to share the camera with others.

<p>The post IPC360 Home Camera Manual first appeared on NVR IPCAMERA SECURITY.</p>

We’ll even dive into the VicoHome interface and address common issues you may encounter along the way.

How To Connect VicoHome Camera To Wifi?

1. Before connecting to VicoHome, please make sure to download the VicoHome app, then create an account and sign in.

2. To turn on the VicoHome camera, press and hold the power button for 3 seconds. You’ll hear a voice prompt when the camera starts up.

3. Tap on Add camera now or the + icon in the top right corner to link the VicoHome camera. Then, click on I heard the sound or saw the light on followed by Next Step.

AP mode connection

4. The VicoHome APP will search for nearby VicoHome cameras. Click on the camera that’s detected. If the camera isn’t found, make sure your camera is turned on and emitting the “Ding dong ding dong” sound.

💡 The VicoHome camera emits a “Ding dong ding dong” sound when it’s in waiting-for-connection mode. If your camera isn’t making this sound, press the power button twice to put it into connection waiting mode. (Sometimes, if you double-click the power button too quickly, it may not respond, so you might need to try a few times.)

💡 If your VicoHome camera is turned on and making the “Ding dong ding dong” sound, but the APP can’t find it, then your camera may not support AP mode. In this case, please use the QR code mode connection.

5. Confirm your Wi-Fi name and enter your password. Click Next step. Please note that the VicoHome camera only supports 2.4GHz Wi-Fi, double-check your Wi-Fi and password, then click Confirm.

6. Click Join, and then wait for the VicoHome camera to connect to Wi-Fi, which takes about 1-2 minutes.

If you clicked Cancel, it will switch to the QR code connection mode. You can use the QR code connection or exit and start over.

7. After successfully connecting the VicoHome camera, set a name for it and then click Next Step. The VicoHome app will test the Wi-Fi signal at the camera’s current location. If the signal appears weak, it’s recommended to enhance the Wi-Fi signal or change the location.

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See also  Cameras using VicoHome (Buyer’s Guide)

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Choose the camera’s operating mode. You can change it at any time or click Skip.

8. If it’s your first time using the VicoHome camera, VicoHome offers a one-month free subscription. You can choose to claim it or close the offer. Now you’re all set to start using your VicoHome camera.

QR code connection

4. If you’re connecting the VicoHome camera for the first time, you’ll hear a “Ding dong ding dong” sound. Tap on I heard a beeping sound.

💡 The VicoHome camera emits a “Ding dong ding dong” sound when it’s in waiting-for-connection mode. If your camera isn’t making this sound, press the power button twice to put it into connection waiting mode. (Sometimes, if you double-click the power button too quickly, it may not respond, so you might need to try a few times.)

5. Choose Connect via Wi-Fi (the VicoHome camera only supports Wi-Fi connection), then confirm your Wi-Fi name and enter the password. Click Next Step. Please note that the VicoHome camera only supports 2.4GHz Wi-Fi. Double-check your Wi-Fi and password, then click Confirm.

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6. Display the shown QR code to the VicoHome camera for scanning, keeping a distance of 6-12 inches. The camera will emit a voice prompt when it successfully scans the QR code. Wait for the camera to connect to your Wi-Fi, which takes approximately 1-2 minutes. After successfully connecting, the app will automatically proceed to the next step.

💡 (If the camera fails to connect to Wi-Fi after 3 minutes, please refer to the VicoHome troubleshooting guide.)

7. After successfully connecting the VicoHome camera, set a name for it and then click Next Step. The VicoHome app will test the Wi-Fi signal at the camera’s current location. If the signal appears weak, it’s recommended to enhance the Wi-Fi signal or change the location.

Choose the camera’s operating mode. You can change it at any time or click Skip.

8. If it’s your first time using the VicoHome camera, VicoHome offers a one-month free subscription. You can choose to claim it or close the offer. Now you’re all set to start using your VicoHome camera.

How to install a VicoHome camera?

Share VicoHome Camera

Sharing a camera allows multiple people to use the VicoHome Camera at the same time.

1. Click on the “Share ” icon and a QR code will appear in the Device sharing options. Save this QR code and share it with your family or friends.

2. Invitees need to download the VicoHome App and sign in, then open the + in the top right corner, select Add Friend’s Device and scan the shared QR code to add the camera.

Motion detection settings

VicoHome cameras are enabled by default for motion detection and alarm notifications. If you need to change the settings, you can do so in the Motion Detection and Notification Setting screen.

In Motion Detection, you can adjust the detection sensitivity and recording time.

If you subscribe to the VicoHome Premium service, there are intelligent settings for Person, PetVehicle and Package.

View alarm notifications

Click on the Library or “” icons to view alarm messages and click on a message to view a video. VicoHome cameras offer free cloud storage and recorded videos will be deleted after 7 days. If you have an important video, you can click “Download” to save it to your phone.

Local recording settings

To use local recording, you need to insert a memory card, which will only display SD Card Video when inserted.

VicoHome cameras only support alarm recording, you cannot set up continuous recording. The recording settings are in Motion Detection.

Click on SD Card Video to view the video stored on the memory card. The grey colour indicates that video time is available. If you have just inserted a memory card, you will need to wait until motion is detected before you can view the video.

Night vision settings

You can set the night vision function in Lighting Setting to improve the camera’s performance in dark environments.

（White light mode is only available for VicoHome cameras that support white light or colour night vision.）

Activity Zone settings

All videos will still be recorded after setting activity zones, but you will only receive notification of movements in your activity zone（This feature requires a subscription）

The principle of Activity Zone is to judge the objects activity in pointed area with combining intellegent analyse on cloud.
Therefore it’s a cloud-based AI.

View multiple VicoHome cameras at the same time

By clicking on the ‘‘ icon, you can watch multiple VicoHome cameras at the same time.

How To Reset VicoHome camera?

When you want to sell your VicoHome camera or if the camera is faulty, you can try resetting your VicoHome camera. Resetting the camera will return it to factory settings and you will need to reconnect the VicoHome camera.

Press the power button twice to reset the VicoHome camera. (Sometimes, if you double-click the power button too quickly, it may not respond, so you might need to try a few times.)

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VicoHome for PC – Using VicoHome on your computer

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VicoHome is a security camera app that allows you to monitor your home or office from your smartphone. But did you know that you can also use VicoHome on your PC? Using VicoHome on your computer can give you a bigger screen and a more convenient way to monitor your security cameras. In this article we will show you how to use VicoHome on your PC.

Although VicoHome does not come with computer software, you can download the app to your computer using an Android emulator, such as Bluestacks. Once you have installed the emulator, you can download the VicoHome app from the Google Play store or by using the VicoHome APK file. With VicoHome on your PC, you can view your security cameras on a larger screen and access all the features of the app with ease.

Whether you want to keep an eye on your home when you’re away or monitor your office when you’re at work, VicoHome can help. By using VicoHome on your PC, you can make monitoring your security cameras even more convenient. So let’s get started and learn how to use VicoHome on your computer.

System Requirements

If you want to use VicoHome on your PC, you need to make sure your computer meets the following system requirements:

If your computer meets these requirements, you can proceed to download and install VicoHome on your PC using an Android emulator like Bluestacks or LDPlayer.

Please note that the performance of VicoHome on your PC will depend on the specifications of your computer. If your computer does not meet the minimum system requirements, you may experience lag or other performance issues while using the app.

Downloading and Installing VicoHome on PC

If you want to use VicoHome on your PC, you need to download and install an Android emulator first. There are several Android emulators available, but we recommend using Bluestacks or MemuPlay. Here are the steps to download and install VicoHome on your PC:

Method 1: Using Bluestacks

Method 2: Using MemuPlay

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After installing VicoHome on your PC, you can use it to monitor your home security cameras, view live feeds, and receive alerts for any suspicious activity. With VicoHome, you can keep your home and family safe and secure, even when you’re away.

Using VicoHome on PC

If you want to use VicoHome on your PC, you can do so by following these steps:

Navigating the Interface

Once you have installed VicoHome on your PC, you will be able to navigate the interface using your mouse or keyboard. The interface is user-friendly, and you can easily access all the features and functions of the app.

Controlling Devices

You can control all your VicoHome devices from your PC. You can view live video feeds, turn on/off devices, and adjust settings. To control devices, simply click on the device you want to control and select the action you want to perform.

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<p>The post How To Setup VicoHome Camera first appeared on NVR IPCAMERA SECURITY.</p>

What should I do if the NVR cannot be powered on

What should I do if the camera cannot be powered on?

This FAQ applies to all models of Tenda’s NVR device.

Method 1: Please change to a 1080P or higher resolution monitor, or log in to the device’s web page to change the output resolution to fit the monitor.

Method 2: Please use a NVR’s dedicated power adapter, or remove the hard drive first and try to boot.

Method 3: If the NVR device stays on this page, please contact technical support to obtain the firmware package for upgrade.

If the above steps still do not solve your problem, it may be the camera’s hardware failure. Please contact the supplier for exchange or return to the factory for repair.

Tenda NVRs FAQs All Model

[NVR-1.6] How to upgrade the nvr’s firmware version

This FAQ is designed to help users understand how to update the nvr’s firmware version and the different update methods.

The firmware upgrade function enables the NVR to get new or more stable performance.

Local Management(GUI):The NVR only supports Local Upgrade for now.

Navigate to Maintenance > Device Upgrade.

Method 1：It is applicable for the NVR that cannot be connected to the mouse and the USB storage device at the same time.

Step 1 Visit www.tendacn.com to download the latest upgrade firmware of the corresponding camera model, and unzip it to the root directory of the USB device.

Step 2 Save the upgrade file to the root directory of the USB storage device.

Step 3 Log in to the GUI of the NVR to upgrade firmware.

1. Navigate to Maintenance > Device Upgrade, and click Local Upgrade.

2. Unplug the mouse and connect the USB storage device to the USB port of the NVR within 1 minute.

Note:

(1)To avoid damage to the NVR, use the correct upgrade file. Generally, the firmware upgrade file is suffixed with .bin.

(2)During upgrading, do not directly cut off the power supply of the NVR; it may cause upgrade failure or NVR damage.

(3)The NVR can recognize USB storage devices formatted as FAT32, exFAT and NTFS.

After the system detects the upgrade file, the upgrade starts automatically. Please wait with patience. After the upgrade completes, unplug the USB storage device, re-plug in the mouse to enter the GUI of the NVR and check the Current version of the NVR on the Device upgrade page to confirm that it is the same as the firmware version you just upgraded.

Method 2: It is applicable for the NVR which can be connected to the mouse and the USB storage device at the same time.

Step 1 Visit www.tendacn.com to download the latest upgrade firmware of the corresponding camera model, and unzip it to the root directory of the USB device.

Step 2 Save the upgrade file to the root directory of the USB storage device.

Step 3 Log in to the GUI of the NVR to upgrade firmware.

1. Navigate to Maintenance > Device Upgrade, and click Local Upgrade

2. Click the drop-down list to select your USB storage device, then select upgrade file (the suffixed with .bin.), and click Upgrade.

Wait for a moment until the ongoing process finishes. Log in to the GUI of the NVR again. Check the Current Version of the NVR on the Firmware Upgrade page to confirm that the firmware version of your NVR is the same as the latest firmware version

Web Management:

Step 1 Log in to the web UI of the NVR.

Step 2 Navigate to System Management > System Maintenance > Device Upgrade.

Step 3 (If you have got the upgrade file, skip this step) Click Tenda Download Center, and then download the latest upgrade file of the corresponding model NVR to the local computer and unzip it.

Step 4 Click Select File

Step 5 Target the firmware file downloaded previously, and click Open. The following figure is for reference only

Step 6 Click Local Upgrade.

Wait for a moment until the ongoing process finishes. After the upgrade completes, log in to the web UI of the NVR again, and check the Current Version on the Firmware Upgrade page to confirm whether the firmware version is correct.

Why Tenda HTTPS Web Interface Is Detected As Unsecure by Some Web Browsers

Sometimes, we receive some feedbacks which are related to the security issue of Tenda web interface management via HTTPS. When customers enable Local Management via HTTPS option on Tenda router to stay extra safe, some web browsers still report Not Secure when accessing HTTPS Tenda web interface however. This article will explain why this happens with details.

The error message reported by some web browsers for Tenda https web interface would be like the following picture:

The reason why our browsers recognize tendawifi.com as “insecure” is that tendawifi.com’s Certificate is a self-signed Certificate. Most browsers do not accept this kind of Certificate because tendawifi.com is not an authoritative CA.

However, even if our self-signed Certificate is not trusted, the connection between your browser and the tendawifi.com server is secure.

A Certificate’s purpose is only to allow a client verify an unknown server. It has nothing to do with the encrypted connection. The data transmitted between the browser (client) and tendawifi.com (server) remains safe and encrypted. No one else could decrypt these data except the client and the server.

How to find your Tenda router’s IP address

How to find your Tenda router’s IP address?

Sometimes you may fail to access http://tendawifi.com or http://192.168.0.1 to manage your Tenda Router and would like to access the Router’s IP address directly as a workaround.

Normally your Tenda Router’s default IP address is http://192.168.0.1 or http://192.168.1.1; Tenda’s default IP address is http://192.168.0.1.

While if your network manager has changed it before, you can refer to the following methods to find your Tenda Router’s IP address according to your operation system.

Windows/MacOS/Linux/iOS/Android/Chrome OS

Find your Router’s IP address on Windows

1. Open Control Panel.

2. On the top right, choose to view by Category. Then click View network status and tasks in Network and Internet category.

3. Click your network connections.

4. Click Details in the network status window.

5. You can find your router’s IP address show as IPv4 Default Gateway.

Find your Router’s IP address on Mac OS

1. At the top, click Apple > System Preferences > Network.

2. Click your network connection. then click Advanced at the bottom right.

3. Click TCP/IP. Then you can find your router’s IP address show as Router.

Find your Router’s IP address on Linux

1. Click the setting icon in the taskbar.

2. Click Connection Information. Then you could find your Router’s IP address show as Default Router.

Find your Router’s IP address on iOS

Go to Settings > WLAN. Click your Wi-Fi network. Then you can find your Router’s IP address show as Router.

Find your Router’s IP address on Android

Go to Settings > WLAN. Click the details icon. Then you could find your Router’s IP address show as Gateway.

Find your Router’s IP address on Chrome OS

1. Click the notification area at right side of your taskbar, click Connected to. Then click your network connection.

2. Click Network. Then you can find your Router’s IP address show as Gateway.

How to reset Tenda device to factory default

How to reset Tenda router to factory default/What should I do if I forget my WiFi password?

Long press the reset(RST) button (It’s on the back side of the router) like for 8-10s, then the LED will start to blink. It means you successfully get back to the factory default.

Notice:

1. A hard reset will restore your device to factory default settings. You should reconfigure the device from scratch or you can load the configuration file you have backed up before the reset.

2. For these models, we could see WPS/RST button on the rear panel/the Front Panel. To use WPS function, please push the button for less than 5 seconds, and then the WPS LED will flash; to reset the router, please push the button for at least 10 seconds.

There are two methods to reset to the Router’s factory defaults:

Method 1: Hard reset/By pressing the RST button

With the Router powered on, press and hold the WPS/RESET button (more than 10 seconds) until the SYS LED becomes quick-flash from slow-flash. Then release the button and wait the Router to reboot to its factory default settings.

By default, Tenda routers broadcast their network name (SSID) to make it easier for users to see and connect to the network. Otherwise, the users need to know the network name and manually connect to it. Disabling SSID broadcasting is a good way to reduce the risks of being an easier target of network intruders. You can choose to hide SSID to disable the SSID broadcasting.

Method 2: By Router’s Web Interface

Go to the router web UI configuration page, then go to More > System Settings > Backup & Restore > Reset page, then click on the Reset and wait the Router to reboot to its factory default settings.

Note:

1. Make certain that the router is powered on before it restarts completely.

2. The default IP address/domain name can be found at the bottom label of the product, and the default login username and password both are admin for older routers (all lower case), newer routers are longer this anymore.

How to add a camera to an NVR

Function introduction：

Tenda NVR supports manual and automatic addition of camera devices, and also supports setting scheduled restart plans for SMB cameras.

Operation Introduction：

Ⅰ. Use Google browser first, connect the computer and NVR via a wired cable or let the computer and NVR use the same WIFI to ensure that the computer and NVR are in the same LAN.

Ⅱ. Enter the IP address of the NVR in the address bar of the browser page, enter the login interface of the NVR, and log in after entering the username and password.

Ⅲ. Click Configure, then select Channel-Camera. You can choose to add devices manually or automatically.

Ⅳ. Click Added Camera, then click Add, fill in the ip address ,protocol, port number, user name, and password. If the camera displays “Online”, it means it has been added successfully.

Ⅴ. When the camera and NVR are in the same LAN, you can use the automatic adding method. Click online camera, then click refresh to search for devices in the current LAN, check the corresponding device, and click add.

Wireshark capture Router interface packet operation guide

Introduction to Wireshark Tools：Wireshark is a popular network protocol analysis tool that can capture and analyze network packets。Download address：www.wireshark.org

1、Tool preparation，Network line connection。

Grab the WAN port packet of the router and prepare netting twine, HUB, or switch or router with port mirroring function.The Wireshark is installed on the PC。

Network topology diagram：

2、Start capturing packets

2.1 Check the network card used to connect the computer to the HUB  port.

3.2The computer starts the Wireshark and starts to capture packets。find this network card, and double-click “Ethernet” (start wireshark to capture packets first, After starting the problematic router, perform packet capture and reproduce the problem）

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3.3 save the captured packets

Click the red button to stop capturing packets

Notice ：If the data packet is too large and the email cannot be sent, you can log in to https://we.tl/t-IoLeaGqKac  website to upload the file and send the link to us

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Click File –> Save As

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Select the save path–> Name the packet–> Click Save

Finally, please send the captured data packets to us for analysis

How to find the hardware version on a Tenda device

For most of products

Turn over the device so you can see a label on the back or bottom of the unit. Look for a character string next to the serial number, the looks like: “V: X.X”. This is the hardware version of the device.

For products without labels:

The number at the end of the FCC ID indicates the hardware version. If there is no version number, like V7TRX12P, after the model number, that means it’s version 1.

For products with management interface:

Open a web browser and enter the domain name which can vary between units in the address bar. The address for your device can be found on the label on the back or bottom of the unit.

Below are the official domains currently in use:

Router – http://www.tendawifi.com

Range Extender – http://re.tenda.cn

There is a character string “Ver:X.Y” (for example, Ver:1.0) in the Serial Number field, and the number X is the hardware version of the device. If the string is “Ver: 1.1”, normally it means that the hardware version is V1. Different model has different management interface.

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<p>The post Tenda NVRs FAQs All Model first appeared on NVR IPCAMERA SECURITY.</p>

Feel free to explore each section below to find what you need. And if you have any questions, don’t hesitate to reach out to our support team. Let’s dive in!

Quick reminder! An add-on camera must be connected to a compatible recorder to be viewed on a phone or computer. Refer to this Camera Compatibility Chart to check the compatible recorder for this camera.

NOTE: Visit swann.com to check the specifications and deals available (make sure to choose the right country).
Check out the Product Specification Sheet article if you want to compare specifications of the same product line side-by-side.

MaxRanger4K Wireless Camera Setup Guide

How Do I Get the Best Out of my Built-in Solar Panel

Answer: Place it where it can get a lot of sun and regularly inspect and clean the solar panel.

Cameras with integrated solar panels will charge quickly when positioned where it gets full sun. Consider this when fitting your camera and try to minimize how much shade it gets and adjust the direction it faces to ensure it can receive the most sunlight while covering your area of interest. It is also a good idea to clean the solar panel, freeing it from any object or dirt that might block the sun; NO CHEMICALS REQUIRED. Anything that blocks the sun from reaching the solar panel can impact the charging efficiency, keep this in mind when installing the cameras as well.

How to Extend the Battery Life of Your MaxRanger4K™ Camera

MaxRanger4K™ cameras have a lithium battery (and a built-in solar panel for the NVW-MR4KCAM to keep it charged with the power of the sun) to stay on while away from an outlet. However, just like every other battery-operated system, it will get drained at some point due to several factors.

In this article, you will learn how to get the most out of your camera’s battery life.

Efficiently Use the Integrated Solar Panel

(If your camera doesn’t have built-in solar panel, click HERE for the next advice)

The MaxRanger4K™’s built-in solar panel will ensure the camera is charged even during its operation. To get the best results:

Check out the NVW-MR4KCAM Instruction Manual to see Camera Location Tips.

Use the PIR Sensor Wisely

The Passive Infrared (PIR) sensor is mainly used to detect moving body heat. When there’s no such activity, the camera goes on idle. If you are receiving an average of 20 or more motion triggers a day after adding the detection area, you probably need to make adjustments to optimize your camera. That said, to ensure that the camera only activates when it detects movement, here are a few things you could do:

To adjust the sensitivity of your camera, it needs to be done on your recorder’s settings. Check out the Motion Detection Setup on your MaxRanger4K™ Power Hub’s manual.

Efficient Charging Options

While the solar panel does a great job, sometimes you’ll need to charge the battery manually. The MaxRanger4K™ offers flexible options:

Optimize Standby Mode

The MaxRanger4K™’s standby mode is key for extended battery life. Adjust the Sleep Duration for when the camera goes into standby mode. This tells you how long the camera stays inactive before entering power-saving mode.

NOTE: Sleep Duration is available in MaxRanger4K™ Power Hub with Software version V8.2.2-20240403 or newer and MaxRanger4K™ Camera with V3.2.0.2403221614.
Check out this article to update the recorder to its latest firmware, while this article is to update to the latest camera firmware.

Regular Maintenance and Updates

Routine maintenance and keeping your camera’s software up to date can also help improve battery performance. Make sure your system’s firmware is always up to date. You will get notified in the Swann Security app when there’s an update available.
You can also check these articles to see if there’s a newer firmware available: How to Update Your Swann Security Recorder Firmware: A Step-by-Step Guide and Essential Steps to Update Your Wireless Add-on Camera Firmware

Conclusion

By following these tips, you can ensure MaxRanger4K™ cameras remain a trusted part of your security system, providing ongoing protection and peace of mind.

How to Pair a MaxRanger4K™ Add-on Camera or Doorbell

This guide shows you how to pair a MaxRanger4K™ Add-on Camera or Doorbell using either the Swann Security app or via the Power Hub’s interface (not applicable for Base Station).

Before You Begin:

Choose Your Setup Path

Trouble connecting or unsure where to begin? Start here:

Pairing Using the Swann Security App

Best for users who has the MaxRanger4K™ Base Station or already accessing their MaxRanger4K™ system via the app.

Pairing via the Power Hub (optional)

Ideal for users who have the Power Hub (NVW-MR4K) and prefer physical interfaces. Requires mouse + monitor connected to the hub

Why this helps: This process ensures the hub directly detects a camera in pairing mode.

Troubleshooting and Fallback Options

If pairing doesn’t work the first time, try these quick fixes:

LED Not Blinking Blue?

Still Not Pairing?

Summary & Next Steps

By now, your add-on camera should be successfully paired and displaying a live feed.

How to Update a MaxRanger4K™ Add-on Camera or Doorbell

This guide walks you through updating your MaxRanger4K™ add-on camera using the Swann Security app. Keeping your camera firmware up to date ensures optimal performance, bug fixes, and compatibility with the latest features.

Before You Begin:

Choose What You Need Help With

Not sure where to start? Jump to what fits you best:

• Just want to update a camera? →

• Update is failing or stuck? →

• Camera won’t stream or connect? →

• Open the Swann Security App, tap on  Devices and select your MaxRanger4K™ unit.

• 

• Tap on  Camera Settings — This opens up settings for all cameras connected to your system.

• 

• Choose the specific camera from the list. A prompt will appear after a few seconds if an update is available.

• Tap Update

• NOTE: If nothing appeared, then your camera already has the latest firmware available

• 

• This will begin the firmware update process. Wait for the update to complete.

• 

• Tap Dismiss once done. It may take several more minutes for the update to finalize and for the camera to start streaming again.

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Troubleshooting If the Update Fails

Camera Won’t Stream or Connect

Summary & Next Steps

You’ve learned how to update your MaxRanger4K™ camera and troubleshoot common issues. Most updates complete smoothly, especially when the camera is fully charged and near the hub.

How to Manually Activate the Deterrent Feature

Your security camera’s deterrent features, such as lights and sirens, are vital tools for protecting your property. While these features can be set to activate automatically when motion or unusual activity is detected (by following this article: How to Set Up the Deterrent Feature on Your Recorder), there may be times when you need to take control and manually activate them.

In this guide, we’ll walk you through how to manually trigger these features. This process allows you to immediately turn on the lights and siren without changing any automatic settings. You maintain full control without interfering with the automated security system you’ve set up.

Two Ways to Activate the Deterrent Features

Recorder’s Live View

You can activate the lights and siren using the Camera Toolbar that appears when you select a camera on your live view by clicking on it. This can only be done if you have a display and mouse connected to the recorder.

The number of icons shown in the camera toolbar depends on the model of your record. The ‘bulb icon’ will appear if the camera has lights, siren, or SwannForce / Enforcer (red and blue lights). Click the icon to show the deterrent controls.

Each deterrent feature will have the option to enabled or disable it. This will not affect the settings where it will activate when there’s detection.

When you activate the Siren, a prompt will appear to confirm. Click OK to proceed or Close to leave it disabled.

Swann Security App

When you load your camera in the app, you will see the an icon for each deterrent features as shown below. Tap an icon and a bigger button will appear to let you turn it on or off.

Deterrent Feature	Android	iOS
Lights
Siren
SwannForce™ / Enforcer

ANDROIDIOS

<p>The post MaxRanger4K Wireless Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

What Is TP-Link VIGI NVR? A Complete Guide to Smart Surveillance

What Is TP-Link VIGI NVR? A Complete Guide to Smart Surveillance

Looking for a reliable, scalable, and intelligent security system? The TP-Link VIGI NVR series offers powerful video recording and smart surveillance management — perfect for homes, offices, and businesses of all sizes.

Why Choose TP-Link VIGI NVR for Your Surveillance Needs?

The TP-Link VIGI NVR (Network Video Recorder) is part of TP-Link’s professional VIGI security lineup. It ensures smooth video recording, remote monitoring, and smart detection — all with high-definition clarity.

Key Advantages:

• ✅ Up to 4K Ultra HD Recording

• ✅ AI-Powered Smart Detection (motion, intrusion, human/vehicle classification)

• ✅ Remote Viewing via VIGI App or Browser

• ✅ Expandable Storage (Supports large HDDs)

• ✅ Multiple Channels (4 to 32 cameras)

• ✅ ONVIF Compatible with Third-Party IP Cameras

• ✅ Easy Plug & Play with VIGI IP Cameras

Looking to connect your IP cameras seamlessly? The VIGI NVR integrates effortlessly with TP-Link’s VIGI camera range.

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Ideal Use Cases for TP-Link VIGI NVR

Whether you run a small store or manage a large building, VIGI NVR fits multiple scenarios:

• 🛒 Retail Shops – Monitor customers, prevent loss

• 🏢 Offices – Enhance employee and asset security

• 🏬 Warehouses – Keep track of logistics and stock

• 🏡 Homes – 24/7 monitoring and safety

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How to Set Up TP-Link VIGI NVR (Step-by-Step)

1.🔌 Connect the NVR to your router and power source.

2.🎥 Plug in VIGI IP Cameras (via PoE or Ethernet).

3.📱 Download and open the VIGI App (available on iOS and Android).

4.🧭 Use the Setup Wizard to configure recording and detection.

5.🔒 Start monitoring via smartphone, browser, or desktop.

TP-Link VIGI NVR Models Overview

🔍 Tip: Always check camera compatibility before installation. Learn more on TP-Link’s official support page.

Final Thoughts

If you’re in the market for a dependable and smart surveillance solution, the TP-Link VIGI NVR series is a top contender. With cutting-edge features like 4K recording, AI detection, remote control, and expandable storage — it’s a future-ready system for both small and large setups.

SEO Keywords 

• TP-Link VIGI NVR

• TP-Link NVR setup

• Smart surveillance system

• IP camera recorder

• VIGI NVR review

• ONVIF NVR for business

• 4K security camera NVR

• TP-Link security recorder

• Network video recorder guide

• Best NVR for small business

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Objective

This article provides configuration for connecting external alarm device to VIGI NVR and the steps to configure alarm in/output.

Requirements

• VIGI NVR (such as VIGI NVR4032H)

• External Alarm Devices

Introduction

VIGI NVR (with Alarm In/Out Interfaces) supports external alarm devices, which can be used to trigger alarms after NVR events, or to detect environmental abnormalities and provide abnormal signals. The alarm input receives the alarm signal. There are various types of commonly used external detectors, such as sound sensors, infrared sensors, smoke sensors, etc. The alarm output sends out alarm signal. VIGI devices can trigger alarms through external alarm devices such as external alarm lights, sirens, buzzers, etc.

To complete the configuration, you need to finish both the hardware installation and software configuration.

Hardware Installation

Before connecting the external alarm device, connect the included terminal block to the corresponding alarm interface on the VIGI NVR.

Alarm In

Please connect the positive terminal (COM port, +) of the alarm input device to the alarm input port (ALARM IN 1-16) of the NVR, and the negative terminal (NO/NC port, -) of the alarm input device to the ground terminal (G) of the NVR, as shown below.

Note:

1. The ground terminal of the alarm input (ALARM IN) requires the use of the G terminal shown in the above illustration and cannot be connected to the G terminal of the ALARM OUT connector.

2. Normally Open (NO port) means that under normal conditions, the circuit is open and no current passes through the NVR, when the alarm is triggered, the current passes through the NVR and the NVR alarms.

3. Normally Closed (NC port) means that normally the circuit is closed, and the NVR will alarm in case of a circuit fault or alarm trigger.

Alarm Out

The alarm output can be connected to either DC or AC loads. When used as a control switch for AC circuits, it is imperative to use an external relay to avoid damage to the equipment and the risk of electric shock.

Power by DC

Please connect the positive terminal (+) of the alarm output device to the positive terminal of the NVR alarm output port (ALARM OUT), marked 1~4. Then, connect the negative terminal (-) of the alarm output device to the corresponding ground terminal (G) of the NVR alarm output port (ALARM OUT).

Notes:

1. The alarm output port of the VIGI NVR is compatible with DC loads of up to 24V.

2. The NVR alarm output port (ALARM OUT) positive pole (marking 1~4) and the corresponding ground terminal (G) must be connected in a one-to-one manner, and cannot be mixed.

Power by AC

Please be aware that the normal AC load voltage is too high to trigger the alarm. Consequently, when external AC loads are connected, it is necessary to use an external relay, as illustrated in the schematic below.

Software Configuration

After connecting the external alarm device to the VIGI NVR, we need to configure alarm device on the VIGI NVR GUI or Web interface.

Alarm Input

Step 1. Select the Alarm input port from A1 to A16, we can also modify the Alarm Name for the port.

Step 2. Enable this alarm input.

Step 3. Select the Alarm Type.

Normally Open (NO) means that under normal conditions, the circuit is open and no current passes through the NVR, when the alarm is triggered, the current passes through the NVR and the NVR alarms.

Normally Closed (NC) means that normally the circuit is closed, and the NVR will alarm in case of a circuit fault or alarm trigger.

This depends on the type of alarm input device.

Step 4. Set up Arming Time. The Alarm input will only work during the set time interval.

Step 5. Configure Linkage Method.

For Regular Linkage, we can choose ‘Buzzer’ and ‘Screen Prompt’, or ink with any output port, when the alarm is triggered will let the linked port output signal.

For Recording Linkage, we can also choose to link with any channel, when the alarm is triggered will let the corresponding channel start video recording.

Alarm Output

Step 1. Select Alarm Output port from A1 to A4, we can also modify the Alarm Name for the port.

Step 2. Duration of device alarms.

Step 3. Arming Time settings. The Alarm output will only work during the set time interval.

Step 4. Set the alarm linkage on the Event setting page.

Conclusion

You have successfully set external alarm devices on VIGI NVR.

Get to know more details of each function and configuration, please go to Download Center | TP-Link to download the manual of your product.

How to connect an Alarm device or Audio device to VIGI Camera

Objective

This article provides a step-by-step guide on how to connect an Alarm device or Audio device to a VIGI Camera

Requirements

• VIGI Camera (with an alarm/audio interface, )

Introduction

This article applies to VIGI cameras equipped with an alarm/audio interface.

Commonly used external alarms and audio equipment include:

This article will describe how to connect the above external alarm/audio devices to the VIGI camera.

Hardware Installation

Before connecting the external alarm or audio device, connect the included terminal block to the corresponding alarm or audio interface on the camera.

1.1 Connect the Audio In device (using a microphone as an example)

• 3-wire system microphone for CCTV camera

Refer to the following diagram for the connection:

• Microphone with RCA connector

Some microphones have dedicated interfaces for power and audio, which are pre-made connectors. Refer to the following diagram for the connection:

1.2 Connect the Audio Out device (using a speaker as an example)

Refer to the following diagram for the connection:

1.3 Connect the Alarm In device (using a smoke sensor as an example)

When an external alarm device detects an abnormal situation, it sends a signal to notify the camera, which then immediately takes corresponding measures to address it. There are various types of commonly used external detectors, such as sensors for sound, infrared, smoke, etc., which are connected to the Alarm In port of the device. Using a smoke sensor as an example, the connection diagram is as follows:

1.4 Connect the Alarm Out device (using a buzzer as an example)

VIGI devices can trigger alarms through external devices such as alarm lights, sirens, buzzers, etc. These alarm devices are connected to the camera’s Alarm Out port. Using a buzzer as an example, the connection diagram is as follows:

Configuration

After connecting the external audio/alarm devices to the VIGI Camera, we need to configure audio/alarm device on the Camera Web interface. The following configuration uses the settings page of InSight S345ZI as an example.

2.1 Configuration of Audio device

Follow the steps below to configure Audio settings.

Step 1. Go to Settings > Camera > Stream > Audio.

Step 2. Configure the following parameters and click save.

• Audio Output: Speaker Out refers to the built-in speaker (the default setting), while Line Out refers to the external speaker (S345ZI just has an external speaker interface).

• Mute: Toggle to mute the speaker of the camera. It’s enabled by default.

• Output Volume: the volume of the speaker during the two-way audio.

• System Volume: the volume of the sound alarm and other system prompt tones.

• Audio Coding: Select the encoding type of audio.

• Audio Input: Select audio input device. Micin refers to the built-in microphone (the default setting), While Line in refers to external audio device.

• Input Volume: Adjust the volume of the input device.

• Noise Filtering: Enable noise filtering to remove the noise from the video. It’s enabled by default.

• Audio Switch: Turn on the microphone. It’s enabled by default.

• Restore: Click to restore to factory default settings.

2.2 Configuration of Alarm device

Follow the steps below to configure Alarm device settings.

Alarm input

Step 1. Go to Settings > Event > Alarm Device > Alarm Input.

Step 2. Select an Alarm Input Number. Check ‘Enable the alarm input’. Edit the Alarm Name.

Currently, the camera has only one alarm input port, so this option only has AI1.

Step 3. Select the Alarm Type from the dropdown list.

• Normally Open Type means that under normal conditions, the circuit is open and no current passes through the device. When the alarm is triggered, the current passes through the device and the device alarms.

• Normally Close means that normally the circuit is closed, and the device will alarm in case of a circuit fault or alarm trigger.

Step 4. Refer to Set Arming Schedule for setting scheduled time. Drag the time bar to draw desired valid time.

Notes:

• Each cell represents one hour.

• The default setting is 24/7.

• Up to six time periods can be configured for a day.

Step 5. Set linkage methods as needed. If you want to link the alarm output device, you need to check the “Alarm Output” option. The “Alarm Output” option is disabled by default.

Step 6. Click Save.

Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been configured, the device sends alarm signal to the connected alarm output device when an alarm is triggered.

Step 1. Go to Settings > Event > Alarm Device > Alarm Output.

Step 2. Select the Alarm Output Number according to the alarm interface connected to the external alarm. Currently, the camera has only one alarm output port, so this option only has AO1.

Step 3. Enable the Alarm Output Device. Edit the Alarm Name.

Step 4. Select the Alarm Duration from the dropdown list.

Step 5. Click Save.

Conclusion

With the steps above, you have successfully set the external Alarm device or Audio device to a VIGI Camera.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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<p>The post How to connect alarm device to VIGI NVR first appeared on NVR IPCAMERA SECURITY.</p>

How Face Recognition Works:

The process generally involves several key steps:

This analysis transforms the analog information of the face into a set of digital data, often called a “faceprint” or “facial signature.”12 This is essentially a mathematical formula or a unique numerical code representing the individual’s face.13

Algorithms calculate the similarity or distance between the faceprints.²⁰ If the similarity exceeds a predefined threshold, a match is confirmed.²¹

Applications of Face Recognition:

Face recognition technology is widely used across various sectors due to its convenience and efficiency:²²

Challenges and Concerns:

Despite its widespread use, face recognition technology faces several challenges and ethical concerns:⁴²

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How to Set Face Detection Function (WEB 3.0)

Click  icon, you can draw a detect region or an exclude region, and the target filter, Pixel Counter can be set as well.

Here you can set the effective period, record and alarm delay time, face snapshot, and face exposure according to the requirements.

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How to Set Face Detection Function (WEB 5.0)

• Face Exposure: When a face is detected, the camera can enhance brightness of the face to make the face image clear.

• Face Target Brightness: Set the face target brightness. It is 50 by default.

• Face Exposure Detection Interval: Set the face exposure detection interval to prevent image flickering caused by constant adjustment of face exposure. It is 5 seconds by default.

Event Linkage: You can select what operation will be done when event triggered.

How to Set Face Recognition (WEB 3.0)

1.Operation Description

Face Recognition:

When a face is detected in the area, the system compares the captured face image with the information in the face database, and links alarm according to the comparison result.

 

1.Login Device.

1.Select Setting > Event > Smart Plan > Face Recognition

1.Select Setting > Face Recognition > Face Detection

1.Select the Enable check box to enable the face detection function

1.Click Save

1.Setting Face Database

By setting face database, the face database information can be used to compare with the face detected.

• Click Add Face Database. Set the name of the face database. Then Click OK.

1.Adding Face Picture

• Select Setting > Event > Face Recognition > Face Database Config.

• Click  next to the face database to be set

• Click Registration

• Click Upload Picture, select a face picture to be uploaded, and then click Open.

• Click Add to task list

• Click Task List, and then click OK

1.Batch Importing (optional)

• Select Setting > Event > Face Recognition > Face Database Config.

• Click next to the face database to be set

• Click Batch Registration

• Click to select file path

• Click Browse

How to Set Face Recognition (WEB 5.0)

1.Operation Description

Face Recognition:

When a face is detected in the area, the system compares the captured face image with the information in the face database, and links alarm according to the comparison result.

 

1.Login Device.

1.Enabling Face Recognition

1.Select AI in Homepage

1.Click next to Face Recognition to enable face recognition of the corresponding channel, and then click Next.

2.Select the detection mode.

1.               General Mode : When a face is detected in the detection area, the system performs alarm linkage, such as recording and sending emails.

2. Counting Mode : You can do precise face counting with two default function databases (all people database and exclude people database).

1.Click next to Enable to enable the face detection function.

Click other icons at the right side of the image to draw detection area, exclusion area, and filter targets in the image.

Image	Description
	draw a face detection area in the image, and right-click to finish the drawing
	draw an exclusion area for face detection in the image, and right-click to finish the drawing.
	draw the minimum size of the target.
	draw the maximum size of the target. Only when the target size is between the maximum size and the minimum size, can the alarm be triggered.
	press and hold the left mouse button to draw a rectangle, the pixel size is displayed.
	delete the detection line.

Parameter	Description
OSD Info	Click OSD Info , and the Overlay page is displayed, and then enable the face statistics function. The number of detected faces is displayed on the Live page.
Face Enhancement	Click to enable face enhancement, and it can preferably guarantee clear face with low stream.
Non-living Filtering	Filter non-living faces in the image, such as a face picture
Target Box Overlay	Click to enable the function, and then you can add a bounding box to the face in the captured picture to highlight the face. The captured face picture is saved in SD card or configured storage path.
Remove Duplicate Faces	During the configured period, the duplicate faces are displayed only once to avoid repeated counting.
Face Cutout	Set a range for the captured face image, including face, one-inch picture, and custom.
Snapshot Mode	General mode: Optimized Snapshot : Capture the clearest picture within the configured time after the camera detects face. Recognition Priority : Repeatedly compare the captured face to the faces in the armed face database, and capture the most similar face image and send the event. We recommend you use this mode in access control scene
Property	Click  next to Property to enable the properties display
Face Beautifying	Enable Face Beautifying to make face details clearer at night. After enabling this function, you can adjust the level. The higher the level, the higher the beautifying level.
Face Exposure	Enable Face Exposure. When a face is detected, the camera can enhance brightness of the face to make the face image clear.
Face Target Brightness	Set the face target brightness. It is 50 by default
Face Exposure Detection Interval	Set the face exposure detection interval to prevent image flickering caused by constant adjustment of face exposure. It is 5 seconds by default.
Privacy Protection	Enable this function, and the faces will be blurred by mosaic when they are detected.
Advanced	Snapshot Angle Filter : Set snapshot angle to be filtered during the face detection. Snapshot Sensitivity : Set snapshot sensitivity during the face detection. It is easier to detect face with higher sensitivity.Optimized Time : Set a period to capture the clearest picture after the camera detects face.

1.Set the name of the face database.

Add face picture to the created face database. Single adding and batch importing are supported. Requirements on face pictures.

1.Face Database Config  > Details  >Register

1.Click Upload , select a face picture to be uploaded, and then click Open

1.Enter the information about face picture according to the actual situation

2.Click Add to task list

1.Click

, and then click Operation

1.Batch Importing (optional)

• Before importing pictures in batches, name the face pictures in a format of prompted way.

Face Database Config  > details > Batch Register > Click Select Picture, and select storage path of the file > Click Import to import the face pictures

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