This is a user guide for CMSClient version V1.00.00.47, it’s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use Yoosee camera. The Yoosee software team will not release App for Windows based smartphone.

What CMSClient does?

CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it.  Users also can change yoosee camera’s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera’s password.

Installation of CMSClient software

The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall.  The software will keep communicating with remote servers intending to establish P2P connection, it doesn’t spy your video, doesn’t transmit/upload any video clips to remote servers.

Logon CMSClient Software

CMSClient software now allows users to login through three different types of account.

• Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.
• Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.
• Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.

Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.

How to add Yoosee Cameras?

After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.

Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “>>” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article – How to use Yoosee App’s sharing function?

How to use CMSClient software?

Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.

• Device property: change camera name, device password, rtsp password and group.
• Delete node: delete camera from this list/software.
• Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)
• Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640×480), HD equals 1280×720 or 1920×1080.
• IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password.  It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.

CMSClient Playback Function

You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.

Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.

If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article – How to play .264 video files from IP cameras/DVRs/NVRs?

CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.

• File save path: select the folder path to store recorded video footage.
• Reserve space: allowing users to modify reserved space for video storage in your HDD.
• Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.
• Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.
• Auto start record when monitoring: record video while watch video stream.
• Connect all of device automatically: automatically display video for all cameras/channels after logon software.
• Render mode: Directdraw, GDI
• Monitor: auto, rtsp, p2p
• Message notification: choose whether receiving message notification or not when there is a motion detection alarm.

If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.

<p>The post User guide for Yoosee App PC Software – CMSClient first appeared on NVR IPCAMERA SECURITY.</p>

Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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Download the Lorex App

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

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Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

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Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

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Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

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Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

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Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

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Does my Lorex Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

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Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

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How many Lorex Fusion Wi-Fi Cameras and Accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

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How many Fusion Wi-Fi channels are on my Lorex Fusion Recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

After connecting your Fusion system, ensure you adjust your Fusion settings.

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Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI (N845, N846, N847, N864, D863, D881 Series), please watch here.

For a video walk-through of the Fusion setup with the previous local UI (N841, N842, N843, N844, N861, D862, D871 Series), please watch here.

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How do I setup my Lorex Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

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How do I connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

For full setup instructions, please click on the article corresponding with your model number.

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Which password should I enter to connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex App when setting up your Fusion Wi-Fi device.

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What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

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Do all Lorex Fusion Wi-Fi cameras record continuously?

No, to conserve battery life, battery-operated video doorbells do not record continuously (24/7).

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How do I set my Lorex Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

Note: Battery-operated video doorbells do not record continuously (24/7). Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

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How come I’m receiving duplicate notifications in the Lorex App?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

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After Fusion setup, where is my Lorex Fusion Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

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What features are supported in my Fusion recorder vs. the Lorex App?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex App:

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Can I use my web browser to access my Lorex Fusion Wi-Fi camera?

You can only access your camera on the Lorex App, recorder, or on the Lorex Cloud Client.

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When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex App during setup.

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Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

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My Fusion Wi-Fi camera or accessory is not appearing in the device list.

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My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

• Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.

• Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.  Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

• Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.

• The same password created for your Fusion Wi-Fi camera or accessory in the Lorex App must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex App, and not the Lorex App account password. Those are two separate passwords.

• Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).

• Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

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I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex App again.

To reset your Fusion Wi-Fi camera or accessory:

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I’m receiving duplicate notifications in the Lorex App.

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N910 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder.

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Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. All Fusion compatible Wi-Fi cameras and devices connect to one recorder for continuous 24/7 recording and private local storage. Access everything from the Lorex App for easy control of all devices.

Note: To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

For any connection issues, see the article Lorex Fusion: Troubleshooting.

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Part One — Wired Setup

Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Important: Network setup is required for your system — use the included Ethernet cable to connect your recorder to your router.

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Part Two — Connecting your Lorex Fusion Wi-Fi Camera

Connect your Lorex Fusion Wi-Fi Camera to the app and then from your recorder scan your network to add it.

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Option A — Connecting Your New Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi Cameras and Accessories onto Fusion Wi-Fi channels on the recorder.

To connect your New Lorex Fusion Wi-Fi Camera to the recorder:

Note:

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Option B — Connecting Your Existing Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi cameras and accessories onto Fusion Wi-Fi channels on the recorder.

Note:

To enable remote viewing for the mobile app, you will need to:

To connect your Existing Fusion Wi-Fi camera to the recorder:

1.From the Live View display, click the pair icon  in the center of the Fusion Wi-Fi channel’s screen.

Note: It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N845, N846, N847, N864, D863, D881 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

2.From the Live View display, click the pair icon  from the center of the Fusion Wi-Fi channel.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

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After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

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Before you start

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Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

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Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

2.In-app, tap the  icon to add your Wi-Fi camera.

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Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

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Turn off duplicate notifications

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder.

To turn off duplicate notifications:

2.Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.

3.Tap on your Fusion Wi-Fi device’s notification icon .

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Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

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Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

• Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.

• Click  beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.

• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.

• To disable all recording of the selected type on the selected day, click .

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

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Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

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To learn more about using your Lorex Fusion system, visit the Fusion page or refer to the Lorex Fusion: Frequently Asked Questions article.

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<p>The post Lorex Fusion Troubleshooting FAQ first appeared on NVR IPCAMERA SECURITY.</p>

How do you setup the Zmodo Camera? What quirks does it have that its competition doesn’t? Learn more about Zmodo Wi-Fi surveillance cams and how to use things like the ZMD_SAP network to your advantage through this helpful guide!

As a global provider of smart security systems, Zmodo serves as a dependable Wi-Fi cam alternative to the likes of Ring, Arlo, Wyze, Blink, and Nest. You can see its full abilities through this guide on how to set its cameras up and how to use them to their full potential.

How to setup and use Zmodo camera? It’s simpler than you think. You’ll also be quite impressed with its capabilities such as being able to create a cam network ecosystem akin to Ring’s or Nest’s.

Setup Zmodo camera

Here’s what you need to know about setting up the Zmodo cam.

How to install Zmodo camera?

First off, be aware that you can only set up the Zmodo cam with a phone or tablet (Android or iOS). A pen or pencil and paper might help too. Don’t forget to plug all of your cameras in the same room as the router to keep them within the Wi-Fi’s coverage area.

Also, connect the antennas of all the cameras that came with antennas. They need those. You’ll need to be 5 to 10 feet from the cameras for the hookup to happen.

Go to the Wi-Fi settings of the device you’re setting up the cams with. Make sure you can see ZMD_SAP or AD_ZMD network on the list of Wi-Fi networks available for it.

How to hook up Zmodo camera?

Connect your Zmodo cam to a power source first. Afterwards, download and install the Zmodo app on your phone. From there, just click the “Zink” button and add the number of cameras you want to add unto your Zmodo ecosystem.

Press “Tap Here to Select Wi-Fi” in order to hook up your phone to your Zmodo camera. Choose your device’s Wi-Fi connection. For Zink, it’s ZMD_SAP. For Beam, it’s AP_ZMD.

How to setup Zmodo camera?

In order to setup your Zmodo camera, you’ll need to download from the App Store the Zmodo app. After that, use your email or phone number in order to create your Zmodo account.

Look for the indicator lights on the cams. Confirm that their lights are flashing green. Follow the prompts when installing the cameras, including scanning the QR code.

How to connect Zmodo camera to Wi-Fi?

Connect your Zmodo Cam to Wi-Fi through Zink. You can access Zink by getting the Zmodo app and registering an account. Add a device by pressing the plus icon. Select the number of devices you wish to add to Zink.

Afterwards, connect to the ZMD_SAP network through your phone’s Wi-Fi list. Add your 2.4GHz Wi-Fi network’s name and password to the Zmodo app. Press “Tap Here to Select Wi-Fi” to reconnect to your home Wi-Fi network.

Wait for the device to complete its connection. Name the device once the connection is complete. You can name it whatever you want to make it easier to remember which camera it’s supposed to be.

How to connect Zmodo camera to TV?

To connect Zmodo to a TV like FireTV and Amazon Alexa, do the following. First FireTV should be setup to your network. Open the Amazon Alex app. Click the three lines icon on the upper-left corner of the screen.

Select “Skills and Games” tab. Search for the “Zmodo Skill”. Select the skill then login to your Zmodo account.  Press “Done” and then select “Discover Devices”. The Alexa Skill should then detect your Zmodo cams and have them listed on the “Devices” tab.

You can now use your FireTV to display your Zmodo cameras.

How to connect Zmodo camera to iPhone?

You can connect your Zmodo camera to your iPhone by downloading the Zmodo app to the iOS device and controlling the camera through the app and its Zink connection.

Configure the cameras via your Wi-Fi settings to put them online and allow them to connect to one another as well as with your iPhone and Zmodo app. Your Zmodo cams are now ready to use!

Using Zmodo camera

Learn how to use and troubleshoot the Zmodo camera through the topics below.

How to use Zmodo camera?

After you’ve configured your Zmodo camera by linking it through the Zmodo app and using its exclusive SSID networks AP_ZMD or ZMD_SAP, you should easily use the app to monitor your home’s surroundings.

You can do things like acqui,r,e remote views of your home when you’re away at the office, or on vacation, activate motion detection to stealthily catch intruders, or use its infrared night vision to safeguard your home at night.

How to View Your Zmodo Cameras on a Computer?

Open command prompt on your Windows machine by pressing WinKey + R. Type “CMD” on the run line and press enter. Type “ipconfig” in the new window then press “Enter”. Take note of the IPv4 Address, Subnet Mask, and Default Gateway.

Enter that information on the IPC search program on your Zmodo app. Do this for every field except the IPv4 address. Enter the IP address as is but label the last three digits to a larger value such as 101.

This change in network settings should allow you to open Zmodo on your Internet Explorer or similar browser.

How to turn on/off Zmodo camera?

You can unplug the Zmodo cam to turn it off. You can also go to the device settings to select “Camera Schedule”. This feature schedules when to turn the camera on or off. Tap the pencil icon on the upper right of the “Camera Schedule” screen then tap “x” to remove a period you wish the camera is off.

How to share Zmodo camera?

Enter the “People” feature on your Home Screen then press the plus icon on the upper right-hand corner to add a new friend. Go to the “Device Settings” by tapping the settings gear icon then select “Sharing Management”.

Select which friends you’d like to share the device with. The friends should have their own respective Zmodo accounts, naturally. This gives them permission to access your camera and sew what it’s seeing like you would.

They can respond to your invitation to use your shared camera by agreeing or ignoring the invite.

How to update Zmodo camera?

To manually update your firmware for Zmodo, launch the Zmodo app first. Select the device you wish to update manually on the app’s Device List. View the settings menu by pressing the settings gear. Press Expanded Menu then access the General Info.

The Device Version tab should say “New Version Available” or “New Firmware Available” if the firmware has released any updates. Click on that then press “Update” to get the update going.

How to reset Zmodo camera?

You can power cycle Zmodo by unplugging it for a few seconds and then plugging it back again. The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How to factory reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings. The reset button type of reset typically restores the Zmodo camera to its original factory settings. This means you have to set it up once more and reenter its information.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions about Zmodo cameras.

How to find the Zmodo camera IP address?

Double-click your IP camera in the IPC Search Program then change the network settings. Enter the info you got on your “ipconfig” results (IPv4 Address, Subnet Mask, and Default Gateway) their respective fields except on the IP field.

You’re supposed to assign the IP address as the same one that appeared as the IPv4 Address on your “ipconfig” results, but label the last three digits to a larger value such as 101. This will allow you to open Zmodo on Internet Explorer.

How do you find the QR code on a Zmodo camera?

Your phone should first connect to the Wi-Fi network you want your cams to connect to. Open the Zmodo app, press the plus sign on the top right then select “QR Code”.

Tap “Start Installation or Next” at the bottom of the screen. Enter your Wi-Fi password and tap “Next”. This will bring up the QR code on the screen.

Why won’t my Zmodo camera connect?

A host of reasons are behind why the Zmodo cam won’t connect to your Wi-Fi. Your Internet might be down or your cam is out of coverage area of the Wi-Fi router. Your router settings might interfere with connection (parental controls or VPN). Or your cam’s battery might be low.

How do I set up my Zmodo outdoor camera?

How to Set Up Your Zmodo Wireless Security Camera System

Where is QR code on Zmodo camera?

2 1 Log in and press the Add Device option in the upper right corner of the Home Page. + 3 Select the “QR Code” connection method to connect your device(s). Your device(s) will be added to your Zmodo account. Enter the password of the WiFi that you want your device(s) to connect to.

Do you have to pay monthly for Zmodo?

All of Zmodo’s products can be self-monitored, which means you don’t need to take on monthly subscription costs. Storing your videos to the cloud is completely optional, so you can own Zmodo cameras without paying any more than the price of the equipment.

How do I setup my Zmodo wireless camera?

Zmodo Zink Connection Guide Setup Tutorial

How do I connect my Zmodo camera to a different WiFi?

To move your camera to a different Wi-Fi network:

Plug your camera into a power source in the new location, launch the MeShare app from your smartphone, and login with your existing username. Add the device again using the same setup process as before, but inputting the new network name and password.

Why is my Zmodo not working?

Zmodo Support – [Troubleshooting] My Zmodo device isn’t working after the app update. Once you have updated your app, you may need to update your Zmodo device to a new firmware (if available). The app will prompt you when a firmware update is available.

Why wont my Zmodo connect to WiFi?

Your Zmodo camera can’t connect to the Internet

You need to check your WiFi router. If the Zmodo camera doesn’t connect to the wi-fi router, there’s no way you can have access to the video stream through the Internet, so you need to make sure the camera can associate itself with your router.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app. Here, you can connect your device to the internet and view footage.

Can you use Zmodo without subscription?

You can use Zmodo products without being required to pay a subscription. However, if you would like to use cloud storage to keep recordings and access specific features like editing clips and enabling AI object detection, you will need the subscription.

How many cameras can I have on Zmodo?

Yes, you can have as many cameras as you’d like. They will all be accessible by the same account if you choose to add them under the same account. They can be set up in as many locations as you wish.

Do Zmodo cameras have audio?

Most of the security cameras we test out these days have two-way audio, enabled by built-in speakers and microphones, and Zmodo’s cameras were no exception, save for the 1080p HD Indoor/ Outdoor WiFi Camera, the 720p Indoor Dome Camera and the Torch 360.

How do I watch my Zmodo camera on my TV?

How to use your Zmodo camera with Amazon Alexa and FireTV

How do I reset my Zmodo mini camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I connect my Zmodo camera to my computer?

How to View Your Zmodo Cameras on a Computer

What is this SSID?

The abbreviation SSID stands for Service Set Identifier. This is the unique name that identifies a wireless network. It is in the packet header when a data packet is transmitted. The devices on the Wi-Fi network use this identifier for communications via the network.

Can not connect to Zmd_sap?

Try the steps below to resolve the issue. – Go back to the WiFi settings, verify you are still connected to the ZMD_SAP network. – In the phone’s settings, temporarily turn off mobile data until the setup is complete. – Reboot the phone.

Why is my Zmodo camera flashing blue?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Where is the reset button on my Zmodo camera?

Please reset your device by pressing and holding the reset pin on the bottom of the Greet until the LED ring turns off. Wait for it to power back on, and retry the setup process once the LED ring is blinking green.

Can I use Zmodo camera without WiFi?

In order to allow you to access live video at any time and receive live motion detection and sound alerts, the Mini Cam communicates with cloud servers constantly. As a result, you will need a strong wireless signal where you install the Mini Cam.

What does a green light on a camera mean?

A solid green light on a security camera means there is both a local network and an internet connection.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Conclusion

Hopefully, you’ve learned a thing or two on how to setup the Zmodo camera or camera ecosystem. This guide not only covered how to install and setup the Zmodo camera as well as how to connect it to your Wi-Fi, TV, and iPhone.

It also covers info on how to turn the camera on or off, how to update its software, how to reset it, and how to factory reset it when push comes to shove.

How to reset zmodo camera

Everyone wants a home that is safe and secure for the whole family. With a Zmodo camera, anyone can enjoy the comforts of their home 24/7.

Zmodo is one of the leading companies that focus on video surveillance. With their indoor cameras, outdoor cameras, video doorbells, smart hub repeater, and door/window sensors, anyone can make a  video surveillance system on their own!

As a matter of fact, there are several versions of Zmodo cameras that may provide various ways of being reset. If you’re interested, just keep reading!

Why reset?

Restarting your device is not the best option to combat certain problems such as problems on WiFi connectivity, however, resetting your device to factory default is.  By doing so, you are resetting your device’s settings as well as the options, putting it back on default and setting it again.

Some issues can affect your device options that can result in a tech problem, resetting your device can help fix the problem. But the cons is that you need to set it up once again.

Restart vs Reset

Again, restarting just turns off your device and then reboots it. The settings that you have set are still there and there is no need to set it up again.

While a device factory reset will put your settings back to default and will remove all your personal touches on the device.

Reset a wireless camera

1. Turn off the network camera by disconnecting the power adapter.
2. Press and hold the reset button with a pointed object while reconnecting the power.
3. Continue pressing the reset button just enough until the status indicator blinks. Then proceed to release the reset button.

A wireless camera

Reset a Zmodo camera to factory settings

1. Press and hold the reset button at the side of the blink module for at least 10-15 seconds.
2. Keep it pressed until the light turns red.
3. Solid green and blue light will appear once the reset is done.

NVR and IP Cameras

#1: Keep the reset button at the back of the NVR to set everything back to defaults.

#2: Use the restore to defaults in the settings menu.

1. Proceed to the main menu and select General Settings.
2. On the left side list, select the bottom option that states default.  The NVR will ask if you are sure to restore to default. Just select OK to restore the settings.
3. You will need to put the admin password for the system and click Enter.
4. The system will be set to default after the process is completed.

NVR and IP Cameras

CM-I11123BK and CM-I12316GY

The reset for the CM-I11123BK is a bit different from CM-I12316GY.

CM-I11123BK

1. Turn the camera upside down and find the reset button on the bottom.
2. Keep the button pressed for 15 seconds.

CM-I12316GY – 2 variations

1. There are 4 cables on the lead that are for power, ethernet, and two other wires.  To reset the version, keep the two other wires pressed together for 15 seconds.
2. There are three cables on the lead.  For power, ethernet and another cable with a button.
3. To reset, hold the button on the cable for 15 seconds.

If the cameras can still be accessed on Internet Explorer, the reset can be done with the settings menu and selecting Restore Factory Settings.

Zmodo Doorbell

1. Remove the device on the wall.
2. Face the camera upward.
3. Find the pinhole at the bottom.
4. Take a pointed object and press the hole with it.
5. When the blinking green light starts, the reset is completed..

Zmodo Pivot

1. Find the touchpad
2. Keep the touchpad pressed for 10 seconds.
3. Wait for the green blink.

Effects of factory reset

Resetting is like receiving a new device with unmodified settings, just what it was when you bought it in the store.

The camera will forget all the WiFi that it has been connected to and you will need to reconnect everything to the application.  The videos will be all reset not unless you put them in a different memory device.

If you’re trying to resolve problems on your device that can’t be solved with restarting, you may want to save all your video files and then proceed to reset the device.

The Bottom Line

Resetting is quite easy with Zmodo. It depends upon the version but everything is easy and convenient for every user.

Please take note that by resetting, everything will be back to its original state and you may not recognize it and you may want to personalize everything. Just input your preferences and settings again.

Zmodo Camera Troubleshooting

What is the Zmodo Cam? How do you go about troubleshooting it? What are its typical problems? Keep on reading to find out the truth about Zmodo cameras and fixing their most common issues.

Zmodo is a global provider of smart security camera systems. They sell quality smart devices for surveillance and protection purposes that could be used indoors or outdoors. Its site also serves as your one-stop shop for smart home cams that provide a safe digital surveillance ecosystem.

Every Zmodo cam networks with one another and they also work together in a single app, like in the case of Zmodo’s competition Ring, Arlo, Wyze, Blink, and Nest. With that in mind, let’s discuss Zmodo camera troubleshooting 101.

Zmodo camera offline: How to get Zmodo camera back online

If your Zmodo camera is offline, check to see if it’s a Wi-Fi issue on your ISP’s end or if it’s a connectivity issue on the Zmodo cam’s end. You might have a Wi-Fi disconnection issue or a network that’s so slow you couldn’t do the usual things you could with your cam.

If your Zmodo cam is offline check your Wi-Fi router first to see if the ISP is the root of the problem. The reasons for an offline camera include the following:

• Not in Range: The camera might be outside the coverage area of the network. To fix this issue, you’ll have to place the camera and/or the Wi-Fi modem closer to each other.
• ISP Issue: It’s not Zmodo it’s you. Or rather, it’s your Internet Service Provider. Make sure your ISP is working properly with all the lights for Internet connectivity turned on.
• Network Connection: If your network connection itself is poor and unstable, do two things. One, power-cycle (turn on and off then on again) your router. Two, reset or unplug then replug your camera.
• Wrong Network Name: The cam might connect to the wrong network name instead of your home Wi-Fi. Fix this during setup or release the Wi-Fi then reconnect to the correct Wi-Fi.
• Wait a Little While: If you’ve just switched on the camera then wait a little while for it to get connected to your network of choice. Patience is a virtue here.
• Network Compatibility: Some models work within a limited frequency—2.4GHz instead of 5GHz. Your cam might not connect to a 5G network, in other words.
• When All Else Fails: When all else fails, just reset your Zmodo camera to factory settings. Take note though that some cameras don’t have a reset button so you’re left with turning it off and on to reboot it.

Zmodo camera not working: How to Fix

If your Zmodo cam isn’t working after the app update then you might need to update your Zmodo cam’s firmware for good measure (if it’s available). Update the app first then get the app to prompt you when a firmware update is available in turn.

If your Zmodo cam is offline then you can bring it back online using the recommendations of the section above.

If the Zmodo cam isn’t powering on at all despite the battery being fully charged then the appliance itself might already be “bricked” (it’s not working and it’s no better than a paper weight or brick). Contract Zmodo support for more details.

Zmodo camera not connecting to Wi-Fi: How to Fix

If it’s a connection problem, troubleshooting can be done if it’s the camera causing the disconnection. Do the following:

• Check if your ISP’s Internet is working properly.
• Charge the battery of the camera because the battery power might be low.
• Setup the camera to connect to the Wi-Fi once more.
• Check the settings of your router.
• The parent control or VPN on the Wi-Fi can cause offline issues with the camera. Turn them off for a few seconds to see if it solves the issue.
• Access your wireless settings on the app.
  • Look for the wireless settings menu.
  • Find the wireless signal name or SSID.
  • Rename the SSID for 2.4GHz and 5GHz (different names for both).
  • Open the security tab to make sure the router is using WPA or WPA2
  • Save your settings and try reconnecting now.
• Remember that WPA/WPA2 has a password limitation of 13 characters.

Zmodo QR Code not working: How to Fix

Make sure the Wi-Fi network you’re connecting to is 2.4GHz WPA-PSK/WPA2-PSK. Also, the network shouldn’t be hidden either.

When doing the QR code scan, ensure that the display on your phone is set on high brightness. Also, avoid getting glare on the screen. Furthermore, make sure your camera isn’t already bound to another user account. This might make the QR code scan moot.

Zmodo not connecting to zmd_sap: what is zmd_sap? How to Fix!

The zmd_sap or ZMD-SAP is the wireless network that Zmodo cameras connect to that’s exclusive to the Zmodo wireless camera line. NVRs and DVRs don’t make use of the network, only the wireless cams do.

If your Zmodo isn’t connecting to zmd_sap, do the following.  When the camera is blinking green, check the available Wi-Fi signals on your phone’s Wi-Fi settings page. You should see the ZMD_SAP network on the list. Use the Zink connection to connect the device to the Wi-Fi network.

If you can’t find zmd_sap, connect to Zmodo’s chat and speak to one of their agents. They should provide you with a QR code to do the setup. No amount of resets is going to fix the issue of a missing zmd_sap. Refer to your product’s Quick Guide for more details.

Zmodo camera red light: Here’s The Truth!

On many Zmodo cameras, the presence of the red light means there’s some sort of error occurring. Some indicate an issue reading your hard drive. Or it might mean you can’t connect to your ISP’s Wi-Fi Internet or any local wireless connections (like the zmd_sap network).

On the Zmodo HD WiFi Camera NVR Kit, a solid red light means the hard drive isn’t working properly or no hard drive was detected. If the light is flashing red instead this means the NVR has encountered an error. You should restart the NVR. Contact Zmodo support if the problem persists after the restart.

Zmodo camera blue light: Here’s The Truth!

In most models of the Zmodo camera, a solid blue status light means the device, is already connected to the Wi-Fi network. In other words, a blue light usually means good or benign things unless otherwise stated.

With the Zmodo NVR, a flashing blue light means that the NVR camera is reading the hard drive. As for the Zmodo Pivot, a solid blue light means it’s ready to go and connected to Wi-Fi while a flashing blue light means it’s attempting to connect to Wi-Fi.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions (FAQs) regarding how to fix your malfunctioning Zmodo camera.

Where is the reset button on the Zmodo camera?

Most Zmodo wireless cams lack a reset button. The ones that do have a small reset button you need a pin or paper clip to press and hold. The reset button could be found on the underside of the camera in question. Read the user manual for more details.

How to setup Zmodo camera?

To use Zink, download the app and make a free account. Open the (+) Add Device menu and start the setup process, connect your phone to your Wi-Fi device, enter your Wi-Fi info, and name your device.

With SmartLink, it’s the same deal. This should work on Beam, NVR Kits with Wi-Fi Cameras, Wi-Fi Camera Kits, PT Cameras, Mini Wi-Fi Camera, Greet, and Pivot.

How to reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings.

The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How do I connect my Zmodo to Wi-Fi?

Once you’re prompted to connect to Wi-Fi, you should press “Tap Here to Select Wi-Fi” to go to your smartphone’s Wi-Fi settings page. Afterwards, select your Wi-Fi and provide the username and password.

If you’re connecting to Beam, connect to the “AP_ZMD” SSID. If you’re connecting to any other “Zink” Wi-Fi device, connect to “ZMD_SAP” SSID instead.

Zmodo camera light meaning?

The meaning of each camera light will depend on the model of Zmodo you have on hand. Here are the meanings behind the colors of the Zmodo Pivot, for example.

• Solid Blue: Ready to go and connected to Wi-Fi.
• Flashing Blue: Attempting to connect to Wi-Fi.
• Solid Green: The Pivot is rebooting.
• Flashing Green: The Pivot is ready and waiting to connect to Wi-Fi.
• Off or Gray: The Pivot is turned off or unplugged.

How do I reset my Zmodo camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Why won’t my Zmodo cameras connect?

If you have a Zmodo camera that won’t connect to Wi-Fi there’s a quick fix. Usually the issue with Internet connection is related to the frequency the camera is operating at. When your router works at 2.4Ghz and 5Ghz, the Zmodo camera can associate itself to the wrong SSID (wireless signal name).

Why does my Zmodo camera keep going offline?

If the zmodo camera is showing offline, then the wireless network router is required to be checked. Sometimes, the model of the camera differs and according to the model, the camera can work within a limited frequency. That’s why the camera is not able to connect with the wireless network router.

What do the lights mean on a Zmodo camera?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app.

How do I reconnect my Zmodo camera to WiFi?

Open the Add Device “+” menu on the upper right-hand corner and select the ‘Zink’ setup method. If you do not have a Beam already, select the ‘Normal’ setup option. 4) Connect to your phone to your WiFi device’s wireless signal. Your will be prompted to connect to your device’s WiFi signal.

Why is my Zmodo camera blinking green and blue?

That is usually indicative of a power issue as the camera is not able to go to setup mode (blinking green) and is not connected (solid blue). 1. Please try unplugging and replugging the camera, and make sure it’s plugged directly into a wall outlet and not to a power strip or extension cord.

What does it mean when a security camera is flashing red?

Usually, when you see a blinking red light on a security camera, that means that the camera is fake. Many businesses or homes choose to purchase fake security cameras because they cannot afford a real one or do not want to handle the maintenance costs.

Where is QR code on Zmodo camera?

Procedure

1. Press the plus sign on the top right and select QR Code.
2. Tap the “Start Installation or Next” at the bottom of the screen then tap on “Next” till you get to the screen asking for your password.
3. Once it is asking you to enter the password confirm the wifi network at the bottom is the 2.4 network.

Conclusion

Check out the Zmodo smart home devices and security cam systems in case their prices and services cater more to your budget. Hopefully, this guide has outlined everything you need to know about fixing smart device errors and connection problems.

Even Zmodo cams require maintenance, servicing, and troubleshooting from time to time. No matter how high-quality the cam is, errors and glitches do happen. Hopefully, this guide will keep your Zmodo ecosystem running smoothly when push comes to shove.

References

1. “Fix Zmodo camera offline“, TechFixYa.com, Retrieved March 11, 2022
2. “Welcome to Zmodo Support“, Zmodo.com, Retrieved March 11, 2022
3. “Configuring your wireless device“, Zmodo.com Support, May 17, 2018
4. “How can I reset my device?“, Zmodo.com User FAQ, Retrieved March 11, 2022
5. Patricia P., “What does the ring on the top of the Pivot mean?” Zmodo.com, January 27, 2016
6. “Zmodo won’t connect to WiFi (solved)“, LearnCCTV.com, Retrieved March 11, 2022
7. “Zmodo HD WiFi Camera NVR Kit Quick Start Guide“, Zmodo.com Support (NVR Quick Guide PDF), Retrieved March 11, 2022

<p>The post How to Setup and Use Zmodo Camera? first appeared on NVR IPCAMERA SECURITY.</p>

Lorex Camera Troubleshooting

How should you go about troubleshooting the Lorex camera? Be methodical about it. Experiment and see which of the possible reasons is causing your cam to act up. Most issues can be solved in a DIY fashion, thankfully.

See More Articles

• How To Resetting Passwords on Lorex IP Cameras
• How to Lorex devices firmware updates
• Lorex Client Software and Mobile Apps All Model

When troubleshooting the Lorex camera, you should be methodical about it. Experiment and see which of the possible reasons is causing your cam to have issues with its video feed, app connection, and other features. Most issues can be solved in a DIY fashion, thankfully.

Without further ado, let’s discuss lorex camera troubleshooting. Let’s find ways to make sure your surveillance devices are always up and running when all is said and done

My camera is showing itself as offline on my NVR. How to Fix!

The DVR/NVR system assists in making it easier to keep tabs of the live feed and the status of the cams. If your connected Lorex cam is displayed as “offline” on your NVR, it might be because of an issue with the NVR’s internal settings or it might instead be a cable connection issue.

You can fix this by restoring your NVR to factory settings if it’s called for.

Fixing an Offline Lorex Camera with a Direct Connection

Check the port connections if your offline cam is connected directly to the back of the NVR. To do this, switch ports of an offline camera with an online camera.

If the offline cam displays itself as online when plugged into another port and the online cam becomes offline on the other port then it’s a port issue. This indicates that your NVR port settings should be restored to default or factory settings.

• LHV/LNR Series DVR/NVR: To restore this NVR model, right-click “Live View” to get to the “Quick Menu”, click the “Main Menu”, click the Setting Icon, click “Setting” then “Default”, and check the menus you wish to restore to default settings.

Click “Apply” to save changes then click “OK” to exit the menu.

• ECO Series DVR/NVR: To restore this NVR model, right-click on “Live View” to access the “Quick Menu”. Click the Main Menu icon (a house) the click “Advanced”. Click the “Maintain” tab and then go to “Load Default”.

Select the menus you wish to restore to factory settings or click “All” to restore the entire system. Click “Apply” then “OK” on the Warning Window. Click “OK” to return to the menu and “Exit” to return to the previous menu. Reboot the DVR for the changes to take effect.

• LNR200/LNR300 Series NVR: To restore this NVR model, right-click “Live View” then click “Menu”. Afterwards, click “Maintenance”, “Default”, and then “OK” to auto-reboot the NVR and restore the device to its factory settings.
• LHA/LNK Series DVR/NVR: To restore this NVR model, go to the Taskbar and click, the Main Menu icon (a house). From there, click the “Advanced”, “Maintenance” option, and the “Maintenance” tab. On the tab, click “Load Default”.

Select the menus you wish to restore to factory settings. Click “Save” to confirm then restart your NVR for changes to apply.

If this doesn’t fix your offline camera this might mean hardware failure. Contact Technical Support for assistance and potential replacement if the cam is under warranty.

Fixing an Offline Lorex Camera with a PoE Switch Connection

If your offline cam is connected to a Power over Ethernet (PoE) switch (that’s also linked to your router) then you might need to reconnect the cam to your NVR.

• Reconnect and Disconnect: To reconnect your camera on an LHV/LNR Series NVR, disconnect then reconnect the cam to the switch. Make sure the switch is linked to the same router as your NVR.
• Menu Navigation: Now right-click “Live View” to get the “Quick Menu”. Now click “Device Search”. Login the NVR with your login info. The default username and password is in your user manual.
• Device Search: After clicking Device Search, your NVR will search the network it’s connected to for any IP cameras. It’ll then display them on the top half of the Remote Device window.
• Select Camera: Select the camera you wish to reconnect to on the window then click “Add”. Enter the password of the cam (also in your user manual). The cam appears on the window’s lower half.
• Green Status: After a few moments, the status should turn green. This indicates the cam has been successfully added to the NVR.

How do you restore an IP camera to default settings?

Make sure the cam is connected to your NVR through the Ethernet cable. Press and hold the reset button located at the base or back of the camera. While holding this button, disconnect and reconnect the Ethernet cable.

This should make your cam go back to factory settings and restart for good measure. The camera should start operating normally after the restart. However, because it’s back to factory settings, you’ll need to reconfigure the system and put in your custom settings from before.

Frequently Asked Questions

Here are some frequently asked questions about Lorex cams.

Why is my Lorex camera not working?

Usually, it’s because your cam has lost power or has power supply issues. It might have a loose or faulty video cable or the power adapter might be disconnected. To fix this, check the point of contacts for your camera, recorder, and monitor or TV.

Why is my Lorex camera offline?

If on your NVR the connected camera is shown as offline, it could be an issue with the cable connection or the NVR’s internal settings themselves. If your offline Lorex cam is connected directly to the back of the NVR check the ports and the cables for damage and potential replacement.

How do I get my Lorex camera back online?

The easiest solution to get your Lorex cam back online (aside from power-cycling your router or modem) is by reconnecting the device to your Lorex home app. Launch the app, go to “Settings”, “Wireless Network”, and then follow the on-screen connection guide to get your cam working.

Why are my Lorex cameras not working?

Loss of power is the most common reason why security cameras go black. It happens when power adapter is disconnected and cable that connect the camera to the recorder and monitor becomes loose and faulty. To fix the issue, we recommend that you check any point of contact on your camera, recorder, and monitor.

How do I reset my Lorex camera?

To reset the IP camera to default settings:

1. Ensure that the camera is connected to the NVR via an Ethernet cable.
2. Press and hold the Reset button on the back or base of the camera.
3. While still holding the Reset button, disconnect and reconnect the Ethernet cable.
4. The camera will reset to defaults and then restart.

Why is my Lorex camera offline?

If a connected camera is showing as Offline on your NVR, it could be related to an issue with the internal settings of your NVR or a cable connection problem. If the offline camera is connected directly to the back of your NVR, check the port connections.

How do I get my Lorex camera back online?

Reconnect your device to the Lorex Home app.

Once you have powered on your device and restarted your router, you can reconnect your device to the Lorex Home app. To reconnect to the Lorex Home app, launch the Lorex Home app > tap Settings > Wireless Network > then follow your device’s on-screen connection guide.

What causes security cameras to stop working?

Why does video loss happen in security cameras or systems? Most of the time, the issue of video loss on CCTV security cameras, DVR or NVR, is caused by several factors: network issues, bad power supply, cabling problems, defective hardware, bugs on the camera’s software, IP address conflicts, bad configurations, etc.

Why are my security cameras not working?

Reboot the security camera

Reboot the device. Rebooting your security camera will release its cache to flush, re-calibrate the settings, and revise connections. Directly unplug the security camera from its power supply then wait for a few seconds before plugging it again. This will reboot it.

Where is the reset button on my security camera?

How to Reset Your Security Camera

How do I reset my security camera?

How to reset IP Camera to factory defaults

1. Keep the device powered on for at least 30 seconds to complete its normal startup.
2. Find something like a pin to press the Reset button on the camera and hold it for 15 seconds to restore the settings to factory defaults.

How do I reset my camera?

After the power cable plugged keep holding the reset button . The red PowerLED light will flash on for 3 second first, turn off for about 15 seconds, flash on for another second and turn off again. This procedure takes around 20seconds and camera will power up. Release the reset button.

Why does my security camera Say no signal?

One of the most common problems when a camera is not displaying video is a bad cable or BNC connection. Using a test monitor, you can temporarily eliminate the power and video cable that your camera is using.

How do I reset my Lorex PTZ camera?

To restore the camera to default settings:

Press and hold the reset button below the camera module for at least 10 seconds. While still holding the reset button, disconnect and reconnect the Ethernet cable. Hold the button for 15 seconds before releasing.

How do I connect my Lorex security camera to Wi-Fi?

How To Set Up Lorex Wi-Fi Connected Wireless Home or Baby …

Why do security cameras go black?

Some users experience CCTV camera black screen or video going black at night, it’s likely that the camera lacks infrared night vision, or the IR night vision camera doesn’t have an IR cut filter or a faulty IR sensor, or you simply forget to turn the IR on. Quick Fixes: Check camera settings to make sure the IR is on.

What happens if you unplug a security camera?

When your house, the cameras won’t record. When you are away from the home, the cameras record. They’ll still be “working” but not recording.

Do security cameras go bad?

Once your security camera system is in place, the cameras typically fade into the background quite quickly. After a few weeks, you might not even notice they’re there. That’s not an issue on its own, but it does mean that you need to be intentional about keeping an eye out for wear and tear on the cameras.

How long does a security camera last?

In general, most security camera footage is kept for 30 to 90 days (1 to 3 months the most).

Why is my security camera flickering?

CCTV Cameras can Flicker due to Lighting or Electrical issues. Some lightbulbs can operate at a frequency that will cause the camera viewing it to flicker. The frequency of power being sent to the camera can be incompatible and also cause flickering. Insufficient power is another possible cause.

How do I reset my Lorex NVR?

How to Reset Factory Default Settings to your Security Video Recorder

How do I reset my NVR to factory settings?

To factory reset the device, hold the reset button down and unplug the NVR from power. Once power is removed from the unit, continue holding the factory reset switch for 4 – 5 seconds, continue holding the reset switch and plug the power supply back into the unit. You should hear a beep if not that is alright.

How do I reset my Cove outdoor camera?

If you are resetting your Cove Indoor Camera (the smaller camera with a black base), use a small paper clip or something narrow to press the button in the reset hole. The reset hole is located on the back of the camera in the top left corner next to one of the screw holes. It will have the words “Reset” next to it.

Does a factory reset delete everything?

Factory resets aren’t perfect. They don’t delete everything on the computer. The data will still exist on the hard drive. Such is the nature of hard drives that this type of erasure doesn’t mean getting rid of the data written to them, it just means the data can no longer be accessed by your system.

What happens if I reset my camera?

The Reset Default or Camera Settings function only resets the shooting settings of the camera to their default settings.

Ultimately

Most Internet issues root from the router itself requiring a reset or a power-cycle. Most issues involving the features of the cam root from power supply or insufficient power. It also involves a lot of default settings resets.

Troubleshooting is a lot easier to accomplish than you’d think. You just need to read the instructions carefully and zero-in on the cause of the problem. This way, your Lorex smart camera should be able to seamlessly stream video and ensure the safeness of your home.

How to Reset Lorex Camera?

How do you reset the Lorex cam? Does it involve pinhole or pushbutton reset button? How long are you supposed to push the reset button? Can you use your app to do the reset?

The decades-old Lorex brand is a well-established company in the security technology industry. It offers topnotch, professional, and consumer-grade security systems for commerce and residences as well as homes, apartments, and offices.

How to Reset Lorex Camera

Some Lorex IP Cameras include a reset button found on the device itself. You can do manual reset with the button in order to restore the cam to default or factory settings (i.e., the settings it has fresh off its box). In order to reset your Lorex Cam to factory or default settings, do the following.

• Make sure the cam is connected care of Ethernet cable to the NVR.
• Press and hold the reset button by your finger on the base or back of the camera. It varies from model to model.
  • You might have to take off the housing in order to access this reset button as well.
  • Scan through your cam’s user manual in order to find out the specific location of the reset button on your model of Lorex camera.
  • You can also avail of documentation and downloads for your device on the Lorex website.
• While still holding and pressing the reset button, disconnect the Ethernet cable then reconnect it soon after. Don’t let go of the button for 15 seconds afterwards.
• Release the button and check if the camera resets to defaults and restarts. The restart process will take a couple of minutes to complete.

The camera should work normally after the reset and restart. However, you’ll need to input your customization settings and reconfigure everything when all is said and done. If the reset isn’t successful, retrace your steps and attempt it again.

What Does the Lorex Camera Brand Bring to the Table?

The Lorex cam brand offers some quality products, such as its Ultra HD 4K 8-Channel Security System. It includes various high-end video cameras that connect with each other. It’s also a proper example of the best that the Lorex brand offers.

No Mandatory Monthly Fees and Optional Cloud Service

There’s a lot to like about the camera line. For instance, you don’t need monthly fees for it to work. You don’t have to worry about long-term contracts or fees that require cancellation in case you wish to switch to another provider.

The only costs linked to this package deal were the initial cost of the equipment and a fee for premium cloud storage (optional). It’s not like other products that emphasize cloud storage fees as a requirement for their products to work decently.

High Video Quality

You have 4K video quality, which means even a single frame screenshot reveals quite a lot in terms of what’s happening before the camera. You’re likelier to recognize faces, prevent blurs and obfuscation, and identify what you’re looking at in high-quality footage.

It’s no antiquated bank security camera with fuzzy footage. Everything is as clear as day and akin to real-time footage you’d see in a live-feed of a sports event like the Super Bowl.

People/Vehicular Detection

It’s also quite the advanced camera network or system due to its vehicle and people detection. More to the point, it has advanced motion detectors that alert you when there’s movement on your party by people or vehicles.

This prevents false alarms involving small animals or moving branches. The A.I. of the system detects only people and vehicles instead of pets or wildlife such as raccoons and squirrels.

Because you’re monitoring everything via smartphone, tablet, or some other mobile device, this feature eliminates unnecessary (and annoying) push notifications.

The Installation Process

The installation process of the Lorex camera system can get involved and complex, like in the case of its reset process. There’s no option for professional installation help from Lorex. You might have to hire a general third-party handyman to do it for you.

This is especially disadvantageous to any user that doesn’t have any technical expertise or DIY know-how when it comes to installing equipment.

Monitoring Limits

The system requires you to monitor things on your own through the Lorex app. This is mostly fine, but other systems feature 24/7 monitoring for consumer-grade or even industrial-grade use.  You have to call for help in the event of an emergency yourself.

It’s not like other systems that call emergency services like the police, an ambulance, or the fire department for you. It’s not necessarily a deal-breaker for most, but for those looking for 24/7 CCTV monitoring might get disappointed.

The Specifications of the Lorex Camera 4K Ultra HD

The Lorex Ultra HD 4K 8-Channel Security System allows you to avoid monthly fees completely with a fully functional camera system that doesn’t require the cloud storage in order to work. This is because it boasts of local storage through a hard drive.

To wit, it comes with the following specifications:

• Local storage through hard drive.
• 18 LED infrared sensors for night vision.
• Its recording type is motion-activated recording.
• It offers 10 gigabytes of free cloud storage as well.
  • The free plan extra features include 3 RapidCaps per month.
• Optional expanded cloud storage subscription for all-access mobile video.
  • The Lorex Cloud Premium monthly plan only costs about $4.
  • The Lorex Cloud Premium yearly plan only costs $35.

Don’t Forget to Keep This in Mind

If you wish to reset your IP camera to default settings, you need it to be connected to your NVR through its Ethernet cable. You should then press and hold the reset button found at the base or back of the cam. Afterwards, connect and disconnect the Ethernet cable while still holding the button.

From there, wait 15 seconds more before releasing the reset button. This allows the device to return to factory settings then restarting when push comes to shove. The specifics of resetting the cam have been made this complex to prevent accidental resets when you don’t need to do a reset.

References:

1. “IP Cameras: Restoring default settings“, LorexTechnology.com Help, Retrieved February 28, 2022

How to Connect Lorex Camera to Phone?

How do you connect your Lorex Cam to your smartphone? Through the smartphone app of Lorex, of course. Keep on reading to find out the rest of the details and the steps needed to accomplish this task.

The makers of Lorex Cameras are continuously evolving and adding new products in their lineup. They’re not a stagnant brand at all. They’re all about beefing up their tech to compete in the competitive security cam market.

They even have an Ultra 4K camera system included in their lineup of Wi-Fi or IP surveillance camera solutions that outdo 2K or 1080p offerings.

How to Connect Lorex Camera to Phone

Here’s what you should do to connect your Lorex Camera with the Lorex Home App. Once app connection is established, you’ll be able to control your Lorex camera with your phone.

• Open the app known as Lorex Home first.
• Go to the “Devices” screen and Tap the icon labeled “Add Device”. This will add your Lorex Camera to the app and thusly to your smartphone.
• Scan the QR code on your Lorex Wi-Fi cam using your smartphone as well.
  • If your phone can’t scan the code, tap the option, “Manually Enter Device ID”.
  • Make sure the LED is flashing green and you hear the camera startup chime.
• Let your Lorex Home App establish a Wi-Fi connection via your camera.
• Now you’ll be given a prompt to enter a secure password for the device. Set a strong password.
• Choose the Wi-Fi network from the list of available networks on the area then enter the Wi-Fi password to make that connection.
• Once more, make sure that you hear a camera chime and the LED has become a solid green. After this happens, tap “Next”.
• Make a name or label for your Lorex cam/device by selecting a list of predefined names. You can also enter a custom name on the indicated text box if you wish.
• Tap “Complete” to finish the process.

You’ve now successfully connected your Lorex Wi-Fi cam to your phone via the Lorex Home application. Congratulations.

Why Should You Make the Switch to Lorex Security Cams?

Lorex faces stiff competition against Ring, Blink, Nest, Arlo, ADT, and Wyze as well as hundreds of other “lesser” known security cam companies such as Reolink, Yi, AmCrest, Swann, SimpliSafe, Danale, Foscam, Geeni, HikVision, and Hive.

However, Lorex has several aces up their sleeves, including their crowning achievement of an Ultra HD 4K camera system that outdoes even bank CCTVs and their fuzzy videotape recordings. Their cams also showcase video displays from day to night as well as platform integration, audio features, and more.

How to Connect Lorex Camera to Phone?

More about the Lorex Brand and Its 4K Offerings

You can find tons of beefed-up security system options with Lorex on its homepage. You might even feel overwhelmed by the options. Instead of offering smart devices, they’ve really zeroed-in on security cam tech.

You can shoot 2K or 4K with the Lorex brand. It even offers wireless outdoor cameras to boot. However, its head-turner of a product remains its Lorex Ultra HD 4K 8-Channel Security System.

To wit, the whole package offers the following:

• 1 Mouse
• 1 HDMI Cable
• 4 Mounting Kits
• 1 Security Decal
• 1 Ethernet Cable
• 1 1-TB Hard Drive
• 5 Power Adapters
• 1 Quick Start Guide
• 4 60-Foot BNC Cables
• 4 Ultra HD 4K Cameras

All that’s missing is 3 French hens, 2 turtle doves, and a partridge in a pear tree! It will really feel like Christmas when you unbox this monster of a package deal.

Why Ultra HD Makes Perfect Sense for Security

Because Lorex is faced with so many home security systems in the market, it naturally pushed the technology to 4K video quality. However, some might question whether this was a wise decision or not. Isn’t 1080p Full HD enough to reveal face details or plate numbers?

Isn’t 4K video overkill? The present industry standard for Nest and ADT is 1080p. The highest quality video for smart security cams is actually 4K but many consumers question if it’s required.

By our estimation it does help in long-distance shots and capturing detailed footage of intruders when the motion detection is triggered, especially for the Lorex 4K Ultra HD 8-Channel Security System.

The Pros and Cons of the Lorex Security Cam Brand

It was reported back in 2018 that the global smart home security market was valued at $2.14 billion. It was expected to grow up to $4.37 billion this year in 2022, and even the pandemic shouldn’t slow down its growth. If anything, it might’ve pushed more people to invest in smart cam security!

Aside from the 4K Ultra HD 8-Channel Security System, Lorex has a hose of cameras in its arsenal. These products pack some serious security power in their own right, but they have some drawbacks you should watch out for too.

Pros:

• No contracts and monthly fees.
• The app experience is buttery smooth.
• Local storage via 1TB hard disk and the like.
• Its color night vision offers long-range coverage.
• Free cloud storage and optional expanded cloud storage.
• There are lots of equipment and building options aplenty.
• All models offer HD video quality in 720p and 1080p (up to 4K in some of them).

Cons:

• Cheap Lorex packaging.
• Limited customer service hours.
• It’s hard to navigate the Lorex website.
• Dealing with occasional false alarms and notifications.
• Some might feel like Ultra 4K HD quality footage is overkill for surveillance.

Ultimately, Lorex cameras are worth a look even over the ever-popular Ring or Arlo cams because of the company’s sheer focus on these devices. They’ve found a way to make Ultra 4K security footage possible and relatively cost-effective for its quality. That’s no simple feat to accomplish!

Never Forget the Following

To connect your phone to your Lorex Wi-Fi cam, 4K cam, or wireless cam, you need it to connect to the Lorex Home mobile app. This shouldn’t be a problem since all Lorex products use mobile devices in order to operate them, with your smartphone or tablet doubling as their remote controls.

You’ll need to add the device to the app, scan a QR code or manually enter the device ID, setup a password for your account, connect to your home Wi-Fi, and name your device to separate it from the other devices integrated with the application.

How to Connect Lorex Camera to Wi-Fi?

Lorex cams are powerful cameras with reliable technology and no monthly fees. With that said, how do you connect the Lorex Cam to your Home Wi-Fi exactly?

Lorex cams might not have the name recognition achieved by Ring cams from Amazon and Nest cams from Google. However, they have many other things going for them, such as staying in power. The famous Canadian brand that’s making their splash stateside has been around for quite a while.

Regardless, let’s learn to connect the Lorex camera to wifi down below. We’ll also discuss Ethernet connections to NVR, restoring the camera to factory settings, and the things that make Lorex products stand out.

How to Connect Lorex Camera to Wi-Fi

Here’s how you can go about connecting or changing the Wi-Fi provider of your Lorex Camera. This process works whether you’re setting up your Lorex cam for the first time, right out of its box, or if you’re switching from one Wi-Fi connection to another.

• Activate the camera hotspot by pressing the reset button once.
• Open the Lorex Home App. Go to “Device Settings” by tapping onto it.
• Scroll down the menu then select “Wireless Network”. Tap “Next” afterward.
• Tap “Join” once you get a prompt to join the Wi-Fi network.
• Wait for your device to connect to the Device Hotspot.

Restore Your Lorex Camera to Factory Settings

In order to reset your camera to default or factory settings like it’s fresh off of the box it came with then you should do the following:

• Look for the reset button. Depending on the camera, it could be located at the base or back of the camera.
• Press and hold this reset button for 10 to 15 seconds or until you hear the chime indicating that the camera has undergone the reset process.
• Look below the lens for the flashing green light. This indicates whether the cam has fully reset and restored factory defaults or not.

Why Does the Lorex Camera Say It’s Offline?

You might need to simply reset or power cycle your router (turn it on and off) until the connection returns. If it’s an issue with the camera itself then that’s what the reset function is for. Go ahead and reset the camera to see if that puts your cam back online.

If your connected Lorex Cam claims you’re offline on your NVR, it could be an Internet connectivity issue, internal settings of your NVR, or an Ethernet cable connection problem.

If your offline camera has a direct connection to the back of the NVR, check the ports for damage or a loose connection. Or you can restore your NVR to default settings in order to see if that fixes the issue.

Things That Make the Lorex Camera Stand Out

The best of the best of the cream of the crop of Lorex Camera products—Lorex Ultra HD 4K 8-Channel Security System—has a lot going for it.

It’s able to take on rivals like Amazon’s Ring Cams or Google’s Nest Cams because of features like its exceptional video quality up to 4K, commercial-grade quality and construction, and several custom recording options.

Furthermore, Lorex Wireless camera batteries last for 4 months of regular use. While this might sound short compared to other devices that have batteries that last 6 months, those devices tend to get to the 6-month figure by putting their cams on the lowest settings.

What More Can Be Said of 4K Quality?

Writing about how good a camera’s audio and video doesn’t do it justice. Instead of just using your imagination, look for good video reviews on the Lorex camera, particularly their best offerings like the Lorex Ultra HD 4K 8-Channel Security System or the Lorex Wireless Camera.

Their best cameras offer Ultra HD 4K or better than the standard 720p HD or 1080p Full HD of other camera brands like Amazon Ring or Google Nest. They showcase a detailed video display worthy of a Super Bowl livestream or the latest Marvel superhero movie.

In security and surveillance terms, everything becomes more detailed. The faces of would-be burglars or package thieves will be revealed or the license plate number of their escape vehicle would be exposed.

Lorex Camera Customer Service

You can get to the Lorex Cam customer service from Monday to Saturday from 11:00 AM to 10:00 PM Eastern Standard Time. You have to wait if you get problems with your system outside of those hours. Thankfully, its website has an FAQ, help desk, and support for common issues and glitches.

The reset button option, by the way, covers most connection and account access issues even though it can get quite annoying having to reconfigure your cam or set of cameras every time.

The Global Home Security Market

According to recent reports, the global home smart security market has gotten a value of $2.14 billion in 2018 and is estimated to grow to $4.37 billion by 2022 (this year).

The demand for Wi-Fi or IP cams has only grown during pandemic times even though no reports are forthcoming exactly because we’re dealing with Covid-19. People want to feel safe and secure even when they’re stuck at home during lockdown.

As lockdowns get lifted and everyone starts going back to their offices, they also want to keep an eye on their empty houses with the ease of a mobile app.

Even When Faced with Stiff Competition

Even when faced with stiff competition from Ring, Blink, Nest, Arlo, and Wyze, Lorex finds a way to outdo them in more ways than one (particularly in terms of offering 4K Ultra HD cameras versus their 1080p or 720p offerings).

They might have name recognition, the backing of industry giants like Google and Amazon, and a large market share. However, more and more people are becoming more aware of consumer-grade Wi-Fi cameras and using smart devices for security and surveillance purposes.

Never Forget

Never forget that to connect your Lorex Camera to your Wi-Fi, you need to press the reset button once (don’t press and hold, just press it) to activate the hotspot of the camera. Open the Lorex Home app, tap “Device Settings”, scroll down, tap “Wireless Network”, and tap “Next”.

When you get the prompt to join the Wi-Fi network, tap the “Join” option and then wait for your device to connect to the “Device Hotspot”. You’re now all good.

<p>The post Lorex Camera Troubleshooting first appeared on NVR IPCAMERA SECURITY.</p>

Remote Access – Basic Troubleshooting

If you’re having trouble with setting up your Swann unit for remote viewing, or the remote viewing was working but has since stopped, here are some simple steps for you to try.

1) Reboot the recorder or camera

Rebooting the device both clears the memory and sets up the basic network parameters of the recorder or camera again. This can help if the router has “lost” the device from the routing table or if the device requires a new local IP address.

2) Reboot the modem and/or network connection devices

There may be an issue with your modem or network connection that is preventing the Swann unit from contacting the internet correctly. Rebooting these devices can correct these issues.

3) Reconnect the network cable and/or try a different one

For some Swann units such as recorders, the network (Ethernet) cable connects your device to your internet connection devices such as a modem or a router. Sometimes the contacts may become loose requiring you to replug the cable for the recorder to start working again. We suggest testing the cable on a different LAN port, located behind your modem/router. If this also fails, then your cable may be defective and may need to be replaced. If you have a spare network cable lying around, try switching the cable to see if it helps.

4) Reset the recorder or camera

For recorders – While this step is rather drastic, it can also be of use where the recorder’s settings have been misconfigured or if you have changed or reconfigured your network or internet hardware. This will clear all the settings from your recorder, including your network settings which could be causing the issue with your local/remote access from phone or computer.

If this step seems like a lot of work to recover from, do not forget to export the settings of your recorder to a USB stick before you proceed. That way, if the reset does not correct the issue, you can easily recover the settings lost. Also, if the reset did solve the issue, you can reapply the settings to see if that was what caused the issue. Check your recorder’s user manual for configuration export instructions.

For Wi-Fi cameras – if your camera has settings related to network, it might also be misconfigured or something has changed internally. Be aware that there is no exporting of settings here therefore, if you will reset your camera, you might re-do the first time setup.

Load More :

1. Problems with Swann Security Cameras
2. Swann Latest Firmware Files Guide
3. Swann Security Password Reset All Model

Swann Security – Error: Device has been disposed

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800

This error message means that the username and/or password you entered on the app doesn’t match your recorder’s credentials.

To resolve this, you need to go to the recorder itself and try to log in – this is to ensure that you have the right username and password of your unit. Once you have it, you may try to add the device again and carefully enter its credentials on the app. In summary, you need to: Select Pair Device. Scan its QR Code (either the sticker on top of your unit OR in Menu) Enter the recorder’s credentials (case sensitive).

You may find this video useful but most importantly, you need to have your recorder’s username and password with you as this is needed when pairing your recorder.

Setup Cloud storage to OS 5 recorders

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800

Swann’s OS 5 recorders now has the feature to save images or recordings through Cloud which might be more accessible to you without being on the unit itself. This can serve as another way to get notified when there’s a movement detected on one of your cameras.

Couple of things to prepare:

1. Make sure to have a Dropbox account ready. If you don’t have one, visit Dropbox and register first.
2. Then make sure your recorder is connected to the internet. Not having this will obviously not send the recordings on the Cloud or even give you access online.

Setup

1. On Swann Security app, go to Menu > Dropbox.
2. Choose your recorder that you want to setup.
   
3. It will open Dropbox app or Dropbox website will open (depends on what you have) – make sure you are logged in to the Dropbox account where pictures or videos will be saved.
   
4. Allow – choose this to allow Swann Security to gain access on Dropbox.
5. COMPLETE! – it will go back to the Swann Security app once you chose Allow. Tap again the recorder and this message (image at the right) should appear.

In case it repeats step 3, just cancel it or go back, then you’ll see this message (image at the right).

 

Enable Cloud Notification

1. Go to Menu > Alarm > Detection
2. Click on Action
3. Enable Picture to Cloud or Video to Cloud on selected Channels.

…and you’re DONE! Now every time the recorder detects movement, it will then send it to your Dropbox.

Be aware of the following:

• Default Dropbox storage has limited storage space
• Not all channels can be selected to upload video
• Uploads to Dropbox consume upload data, be aware of potential additional charges when using an internet connection with caps/data usage charges
• Consider using the Overwrite option to select a timeframe that the Cloud storage uses, to keep the storage from filling up. Note that if the storage fills up before the Overwrite deadline, that it will operate the same as Auto
• Be aware that a desktop PC with the Dropbox software installed may download any recordings to the Dropbox folder on that PC

Password Reset for SwannBuzz Account

This article will guide you on how can you reset the password of your SwannBuzz account.

	Open SwannBuzz then tap Forgot Password? below the Password field.
	Enter your registered email address then tap Get New Password.
	Now check your email (even your Spam or Junk folder) to get the temporary password.   In the app, tap Return to Sign in
	Get the new password.   Go back to SwannBuzz app then log in using your email and new password.
	Once logged in, it will ask you to set a new password. Enter it on both text fields.   Tap OK and that will now be your new password.

NOTE: If you didn’t receive an email and you are using a private email similar to .gov or .edu emails, please contact your IT or the domain.

OutbackCam: Why detection angle different to viewing angle

The OutbackCam utilizes a passive infrared motion sensor so that the system is able to run in a stand-by mode. This means the battery life of the system is extended from what would otherwise be hours, into weeks and/or months. When activity is detected by the motion sensor, the camera component that was previously switched off is now activated and takes one or more snapshots. Due to the time difference between when motion is detected and when the camera is able to take its first photo, we have extended the detection angle so that an object moving through the shot will be captured despite the activation delay.

Having said that, passive infrared motion detection is not a flawless technology. You will get times where the sensor detects motion when there is none. When passive infrared motion detectors are used outdoors, there is a higher likelihood of false alarms due to a large number of varying environmental variables such as temperature, wind speed, time of day and lighting conditions.

If you believe this renders the system unusable, you could try using race tape (a.k.a. gaffer tape) to tape either side of the white passive infrared sensor until you have an acceptable detection angle.

How to get the MAC address of a recorder using an Android device?

If you forgot your password but needs to login to your recorder, you most probably need the MAC address of the recorder to enter. We have couple of articles to help you with that HERE but all of those require a computer.

This article will help you get the MAC address of your unit by the use of an Android device and a 3rd party app called Fing.

Scan this QR code and install the app:

or go to Playstore and search for Fing.

Once the app is installed, here are some requirements:

1. You must be at the location where the unit is.
2. The Android device must be connected to the same router where the recorder is connected.
3. You must have a monitor and mouse connected to the recorder to input the MAC address later.

Once you got your MAC Address, visit the article that is meant for your device HERE to know how to reset your password.

How to enable push notification of Swann apps in iOS?

Upon installation or while using the app, it will ask for some permissions to be allowed.

Check the instruction below if you chose Don’t Allow on the initial setup:

Phone Settings

1. Go to Settings on your phone and select Swann Security.
2. Enable Notification and Location – as for Location, choosing either Always or While using the app works fine.

App Settings

This applies to Swann Security only; go to the Menu then select Notification. Make sure it is enabled.

Recorder Settings

For recorders compatible to Swann Security, check this article: How to enable push notification on recorders with V8 firmware?

How to change the position of the Date and Time display bar on my DVR

You can adjust the position of the OSD from the menu display of the DVR. It has to be done directly from the DVR, using the monitor that is connected either to its VGA or HDMI output.

You simply open the menu of the DVR, go in the menu display, and then, from the camera tab, click on SET next to the OSD Display Position.

Afterward, with the mouse connected to the DVR, left click on the date and time display , hold down the button and drag the display wherever you wish .

The position chosen for the Date and Time Display will be reflected on the live view on your computer screen, should you access the DVR through the Network Interface ( and also on the recorded videos if you have enabled record date from the Display menu of the DVR ).

How do I improve my remote viewing performance?

If you’re experiencing any intermittent connectivity issues when streaming or playing back videos from your recorder, on either the computer software or phone app, then the problem may be related to a limitation with your internet connection speed.

It is important to consider the amount of bandwidth needed when viewing your cameras remotely.
Increasing the video quality of the stream also increases the amount of data needed to upload the video onto your phone or computer.

You can use this article to help you check your speed before continuing to adjust your settings.

The diagram below summarizes the data transfer process of when a video is being uploaded to the server and then downloaded onto the user’s phone.

1. The recorded video is encrypted and uploaded onto the server (internet)
2. The file is then downloaded onto the computer or phone.

This is why the download and upload rate is important when streaming videos from a remote location. The higher the quality of the recordings, the more data is needed to be upload onto the server.

There are a couple of things you can change on the recorder to help improve the streaming service.

1. Reduce the streaming quality, on the phone.
2. Reduce the sub-stream resolution and bitrate, on the recorder.

See instructions below.

Stream on Fluent

This step is necessary for us to use lower bandwidth when streaming the cameras.

You may want to keep in mind that the quality will be lower than expected to lessen intermittent connections and get a smoother experience when viewing the cameras.

These are the things you can do using the software or app.

• If you are accessing the recorder using SwannView Link software, click the Play button at the right and choose All channels fluent.
  
• If you are using SwannView Link app, tap Stream and choose Fluent.
  
• If you are accessing the recorder using SwannView Plus software, right-click on the recorder at the left side and choose Set Sub-Stream To All.
  
• If you are accessing the recorder using HomeSafe View software, right click on your recorder at the left, and choose Set Sub Stream to All.
  
• If you are accessing the recorder using HomeSafe View app, tap on the Stream icon and choose Substream.
  

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