How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

.

.

.

.

Part 2: Set up Hik-Connect on your mobile phone or tablet…​

.

.

.

Part 3: Add the NVR to your Hik-Connect account…​

.

.

.

Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

​

Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

​

Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

​

Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

.

Why add cameras to an NVR?​

.

Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
.

.

How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

​

Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

​

If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

​

For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

​

If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

​

For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

​

For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

​

IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

​

When these are completed, click OK.​

​

Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

.

Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

.

<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

How to Change the Password on a 5.0 UI IP Camera

.

IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

.

IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

.

IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

.

IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

.

IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

.

IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

Issue:

A password has been set on a camera and neither the customer nor integrator knows it.

For best results see the below:

• Once a nonce file has been generated, do not do anything with the camera (i.e. power cycle it) until you are ready to apply the key files. If the camera was power down before the reset code was applied then a new Noncefile will have to be generated and reapplied.
• Nonce files are valid for approximately 24 hours. If it does not work reach out to technical support.
• Directly connect to the camera with a PoE injector for the best results.
• Disable any firewall or security software on the workstation.
• Disable sub-interfaces on the Ethernet adapter
• Disable any wireless adapters.
• IMPORTANT: If the camera says “Inaccessible” your workstation is not in the same network range as the camera. Change the workstation to match the camera and delete IP address from the “Advanced TCP/IP Setting” menu. Relaunch AV IP Utility and it should say “Pwd Protected.”
• IMPORTANT: We have encountered issues resetting passwords over Ubiquiti Wireless networks. If a password reset fails, connect directly to the same physical switch as the camera.
• IMPORTANT: For Verint Systems, remove the camera from the VMS then attempt a password reset. Password resets performed while connected to a Verint system have failed.

Resolution:

1. Download and install AV IP Utility: https://sales.arecontvision.com/software.php
2. Click on a camera. If needing a password reset for multiple cameras, press CTRL and click on each camera needed. It/They should be highlighted blue.
3. Click Passwords > Reset Passwords > Create Nonce / Magic Code File.
4. Save and email this file to Technical Support (support@arecontvision.com).
   • Do not do anything else with the camera until you upload the file provided by Technical Support.
5. Click Passwords > Reset Passwords > Reset Passwords.
   
6. Click Yes.
7. Click OK.
8. Locate the key that was provided by Technical Support and click Open.
9. The camera status should change from Pwd Protected to Accessible within 30 seconds.
10. If the password reset fails you will need to follow the instructions here: Password Reset Failure

Arecont Vision Password Reset

Password Reset Failure

<p>The post Arecont Vision Password Reset first appeared on NVR IPCAMERA SECURITY.</p>

In this guide, we will go through all the steps related to setting up your newly acquired Uniview Security System.

Overview:

1. Access the NVR via a dedicated display.

2. Log in using the default credentials found on the product manual and update the password.

3. Install and pair the EZView app for mobile access anytime, anywhere.

4. Check the timezone and the device clocks for accurate alerts and scheduling.

5. Access the NVR via a browser from another device. Use EZTools to get the IP address.

6. Enable and configure NVR/camera features, alerts, and etc.

Setting up using Direct NVR Access

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR.

Load More :

• How to Setup IP Camera Uniview
• Uniview How to configure Face Recognition

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it.

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customise alerts, features, and other options available to you.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Setting up using Remote Browser Interface

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to login to, and then enter it into the address bar in the browser. The easiest way to find the NVR’s IP address is by checking the “Network” settings tab, followed by the “Basic” tab, then the “TCP/IP” tab. You’ll need the IPv4 Address. In our case its 10.1.1.214 but it will likely be different for you.

Another way to find the IP address of your NVR is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices. The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network).

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the Live view. (Due to some newer browsers not supporting certain plugins).

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Before we end, we should connect the Uniview NVR to the EZView app for easy and convenient access. To do this, we will need the QR code of the device we want to add to an EZView account.

Navigate to Setup>Network>EZCloud

The device QR code will be presented here. Make sure that the EZCloud feature is enabled and that the device has access to the internet. Click here to read more about it.

EZView App Installation and Device Integration

With the QR code visible, we will need to install the official Uniview app from the playstore. To get EZView you can download and install it here for Android devices and here for iOS.

Android: EZView for Android
iOS: EZView for iOS

Once installed, the EZView app will need permissions to access your device storage to save and view the Live View and playback.

Once granted, the Service Agreement and the Privacy Policy will be presented for the user to review.

After this, you can proceed to create your own EZView account or login if you have an existing one. This is a separate account from the one specified in the NVR. You can choose a different or similar email. The email registered here will be designated as your account for EZView. The email registered on the NVR upon changing the password is for recovery purposes. You will be able to pair multiple devices to the same EZView account and gain live access to all of them.

Once logged in, you will then be taken to the Live View. This screen will not show any cameras at first as we still have not paired any NVR or camera to the EZView account. To add your NVR and cameras, click on the top right Devices icon.

This will take you to a list of all the devices on your account. Since we don’t have one yet, it will either be blank or sometimes, a demo device will be shown. Click on the Add Device (+) button on the top right to add your device.

Ensure that the NVR is connected to the Internet, then choose SCAN for a quick and easy way to pair your smartphone to your NVR.

You can then proceed to scan the QR code found on your NVR or on the display screen where we left off. Once scanned, you may now proceed to configure the device name and other options for your preference.

In this particular situation, I added a Uniview 4-Channel NVR. It is now shown on my devices list along with all the cameras connected to it. I named this NVR as 4CH-NVR. As you can see, the IP Camera attached to this NVR is now available for Live View.

Select the camera by checking the circle and tapping on the Start Live View at the bottom will take me back to the Live View. You will be able to select multiple video feeds from different devices on this screen.

Tapping on the top left icon will allow you to check other features and settings available to you, including alarm notifications and alerts, Playback, recording schedules as well as downloaded snippets of video and screenshots.

<p>The post How to Setup Your Uniview Security System first appeared on NVR IPCAMERA SECURITY.</p>

How to Set up Hik-Connect on Hikvision Recorder for Remote Camera Viewing

Purpose of The Guide

This guide will walk you through the process of using the menus on your NVR to set up your Hikvision system on the Hik-Connect remote viewing app.

Before You Begin

• Ensure that your NVR or DVR is set up locally, that the system has been configured with a password and that your cameras are viewable. If you have not already set up your system please follow the relevant guide from this page.
• Connect your NVR or DVR to your network by running an ethernet cable from the LAN port on the recorder directly to your router.
• Install the Hik-Connect app on your phone or tablet.

Let’s Get Started

The first step of this process is slightly different depending on which version of the Hikvision software is installed on your recorder. Please look at the images below to identify which version you are using and follow the relevant instructions.

Load More :

• How to Set up a Hikvision NVR System
• How to add smart doorbell camera to Hikvision/Dahua NVR?
• How To Hik-Connect Setup Guide

Enabling Hik-Connect on the Recorder

Version 3.0

1) Right click and select Menu and then browse to Configuration > Network > Platform Access.

2) Tick the Enable box. You will then be prompted to create a Verification Code, set this as something memorable and please make a note of it as you will need it again shortly.

3) You should hopefully now see a screen like the one below. If you see a Status of Offline please take a look at this guide to fix that issue before continuing.

Version 4.0

1) Open the Main Menu by clicking the Cog icon and then browse to Network > Advanced > Platform Access.

2) Tick the Enable box. You will then be prompted to create a Verification Code, set this as something memorable and please make a note of it as you will need it again shortly.

3) You should hopefully now see a screen like the one below. If you see a Status of Offline please take a look at this guide to fix that issue before continuing.

Setting up Hik-Connect

The next step is to register for a Hik-Connect account and add the recorder to it.

1) On your phone or tablet install the Hik-Connect app.

2) Select your Region, press Login and then Register. Follow this process through as instructed by the app.

3) Once you have logged in press the + Icon in the top right corner, highlighted on the image below, and then select Scan QR Code.

4) Your phone or tablet camera will now switch on, use this to scan the QR code displayed on the Platform Access menu as shown in the first part of this guide. Once scanned press Add to confirm the new device.

5) You will now see your device list. Select the new device and as in the image above you will see a small preview appear in the bottom right corner.

6) Click on the black box in the bottom right corner and it will take you through to your camera feed. The first time you do this on a new phone or tablet it will prompt you to enter the Verification Code that you created when you enabled Hik-Connect on your recorder in the first stage of this guide.

How to Use Your Computer to Set up Hik-Connect for Remote Camera Viewing

Purpose of The Guide

This guide will walk you through using your computer to enable Hik-Connect on your Hikvision camera system so that you are able to view your cameras on your mobile phone or tablet from any location.

Before You Begin

• Make sure that your Hikvision system is set up locally and that your cameras are viewable on your NVR or DVR. If you have not already set your device up please follow the relevant guide on this page to do so.
• Connect your NVR to your network by running an ethernet cable from the LAN port on your NVR or DVR directly to your router.
• If you are using a Windows computer, install SADP from this page. If you are using an Apple computer, install it from here.

Let’s Get Started

There are three parts to this process. FIrst we need to enable Hik-Connect on the camera or recorder, secondly we will add it to your Hik-Connect account and thirdly we will set up the Hik-Connect app on your phone or tablet so you can view the camera.

Enabling Hik-Connect

1) On your computer open SADP Tool. This program will show you any Hikvision equipment connected directly to your network. You should see a screen like the one below.

If any of your devices show a Status of Inactive please refer to the relevant guide on this page to set your device up correctly before continuing with this guide.

2) Select your NVR or DVR from the list by ticking the box to the left of it. If you have multiple devices showing and are not sure which is your NVR/DVR then searching for the Device Type on google will show you which device is which. If you are only using IP cameras with no recorder then you will need to set up each camera individually. Select one camera, follow the rest of this guide then return to this step for each of the other cameras.

3) When you select the device you will see a panel of information on the right that looks like the one in the image above. Tick the box next to Enable Hik-Connect and a window like the one below will pop up. Please enter an easy to remember Verification Code and make sure you note it down somewhere as we will need this later on.

4) Once you have set and confirmed your Verification Code you will now have a screen like the one below. Enter your devices password in the Admin Password box and press Modify.

5) The last step in this section is to make a note of the relevant portion of the serial number. If you look on the information panel you will see a Serial Number field. The part of the serial number we need to make a note of are the final 9 digits. If you look towards the right hand end of the serial number you will have a block of 8 or 9 numbers. If you see a block of 9 numbers make a note of them, if you only see 8 numbers make a note of the letter immediately beforehand and the 8 numbers.

To make this a bit clearer I will give you two examples from our cameras.

DS-2CD2142FWD-I20170407BBWR741997176 – On this device you can see we have 9 numbers at the end of the serial number, so in this case we would need to make a note of 741997176.

DS-7732NI-I4/16P1620170517CCRC65050055WCVU – On this device you will see that near the end of the serial number we only have a block of 8 numbers, so in this case what we would need to make a note of is C65050055, the block of 8 numbers and the letter before them.

Once you have a note of the relevant part of your serial number we can move on to adding the device to your Hik-Connect account.

Adding Devices to Your Hik-Connect Account

1) Go to www.hik-connect.com and register for an account. Once you are registered you need to log in to the website and you will see the following.

2) Click on the Add button in the top right corner and, in the window that pops up, enter the 9 digits from the Serial Number that you noted down earlier and press the Search button. If the device is online you should see the following screen.

If that window appears press the + icon. If that window doesn’t appear it can be one of two things. First thing to check is that you entered the correct portion of the serial number, please refer to step 5 above to check the serial number you are using. If the number you entered is correct then please refer to this guide to fix the issue before returning to this step and continuing to follow this guide.

3) After pressing the + icon you will be prompted to enter your verification code. This is the code that you set in step 3 of the first portion of this guide.

4) Once you have entered the verification code you should be presented with a screen like the one below. If all has gone well you will see your device with a status of Online.

At this point we can now move on to the final stage of the process, actually viewing the cameras.

Accessing Your Cameras on the Hik-Connect App

1) On your phone or tablet install the Hik-Connect app.

2) Log in using the details that you registered with in step 1 of the previous section of this guide. You will see a screen a bit like the one below.

3) The device you are looking for will have a name that includes the 9 digit serial number you entered in the previous section. Click on that device and it will prompt you to enter the verification code that you set earlier. The only time you will need to use this code is when you first log in to your Hik-Connect account on a new phone or tablet.

If you are using an NVR or DVR then at this point you are now finished, if you are adding individual IP cameras you now need to return to step 2 of the first section of this guide and repeat the process for each camera.

How to Fix a Hik-Connect Status of Offline

Purpose of The Guide

If you have attempted to connect your Hikvision equipment to Hik-Connect following How to Setup Hikvision DVR for Remote Viewing or How to View Hikvision Camera on laptop and have got stuck at the point of getting the device to appear online this guide will walk you through the most common solution.

Product Compatibility

This how-to article relates to Hikvision cameras.

Before You Begin

• If you wish to use a computer make sure you have SADP Tool installed.
• If you want to use the menus on the NVR or DVR make sure you have it connected to a monitor or TV screen with the included mouse plugged in to the device.

Let’s Get Started

Using a Computer

1) Open SADP Tool. Select your NVR or DVR from the list of devices. If you are using IP cameras with no recorder then you will need to address this issue one camera at a time so select one camera and return to this step once completing the process for that camera. Make a note of the IP Address for your selected device,

2) Open Internet Explorer and go to the IP address from the previous step.

3) Log in to the device using the username “admin” and the password that you have previously set on the device.

4) Navigate to Configuration > Network > Basic Settings > TCP/IP

5) On this page make a note of the IPv4 Default Gateway. Near the bottom of the page you will see the DNS Server section. Enter the IPv4 Default Gateway in the Preferred DNS Server field and enter 8.8.8.8 in the Alternate DNS Server field. Save your changes.

6) Now navigate to Configuration > Network > Advanced Settings > Platform Access. If the fix has worked then you will see a Register Status of Online. It can take a minute or two for this status to appear so please wait a minute and refresh the page if you do not see the change immediately.

If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.

If that has not worked return to the TCP/IP menu as in step 4 and tick the box for Auto DNS and press apply before checking the status in in step 6.

If at this point you are still having no luck please get in contact for further support.

Using the NVR or DVR

This process is slightly different depending on which version of the Hikvision operating system is installed on your device. This guide will cover both versions so please have a look at the section that is relevant for you.

Version 3.0

1) Right click and select Menu and then browse to Configuration > Network > General

2) Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8.8.8 and press Apply.

3) To check if this has worked browse to Network > Platform Access. You should now see a Status of Online.

Version 4.0

1) Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP.

2) Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8.8.8 and press Apply.

3) To check if this has worked browse to Network > Advanced > Platform Access. You should now see a Status of Online..

If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.

Video – How to Share Your Hikvision Device Using Hik-Connect

This video will show you how to share your camera through Hik-Connect so it can be viewed by multiple people on their own phones or tablets.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this page  to complete the setup process.
• Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.

Let’s Get Started

How to enable Hik-Connect via local GUI

This video will show you how to use the interface on your NVR or DVR to enable Hik-Connect.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this pageto complete the setup process.
• Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.

How to register Hik-Connect account via web browser

How to set up Hik-Connect function in iVMS-4200

This video will show you how to add your Hik-Connect account to IVMS-4200 so that you can view your Hikvision cameras remotely on your desktop or laptop using your Hik-Connect login details.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this page to complete the setup process.
• Install the latest version of IVMS from this page on your computer or laptop. You will see multiple versions of IVMS, the one you want is “IVMS 4200”, not the VS, AC or Video Wall version.

Let’s Get Started

How to Upgrade Your Visitor Mode Account to an Official Account

How to Use Visitor Mode in Hik-Connect App

How to unbind your Hikvision device from a Hik-Connect account

This article shows you four different methods of unbinding your Hikvision device from another Hik-Connect account.

TABLE OF CONTENTS

• Log into your Hik-Connect account and manually delete the device
• Use the Hik-Connect unbind function when connected to the same router as the device
• Unbind devices by the local unbinding function of back-end device.
• Unbind devices using SADP when connected to the same router as the device
• Notes

Log into your Hik-Connect account and manually delete the device

Use the Hik-Connect unbind function when connected to the same router as the device

If your mobile phone is connected to the same internet router as the recorder/camera, you can use Hik-Connect to unbind it. 

Simply scan the QR code on the device as if you were adding it to your account, and the app will alert you that the device has already been added to the account. Tap the ‘Unbind’ button and the app will prompt you to enter the username and password that have been set on the device. The username will always be ‘admin’ unless it has been manually changed. You will also need to enter the verification code shown in the app.

Unbind the device via the local recorder interface (does not apply to stand-alone cameras)

If your recorder is on the new firmware (GUI4.0) you can also unbind the device by going into the local recorder menu via a TV or monitor, then Network > Advanced-> Platform Access-> Hik-Connect. Select the unbind button.

Unbind devices using SADP when connected to the same router as the device

If your laptop or computer is connected to the same internet router as the recorder/camera, you can use SADP to unbind it. Download SADP for Windows here, or download SADP for Mac here.

Open up SADP and select the recorder/camera by ticking the box on the far right side of the screen.

Click the ‘Unbind’ button at the top of the window. SADP will prompt you to enter the username and password that have been set on the device. The username will always be ‘admin’ unless it has been manually changed. You will also need to enter the verification code shown.

Notes

1. If the recorder is in a location where it is not connected to a recorder, you may have to bring a router on site to allow for another device to be on the same local area network.

2. When unbinding using Hik-Connect or SADP on the LAN, you must ensure that the area where the device
is located is the same as the location of the account which the device is bound to.

How To Add Port Forwarding Rules with Dyn Address to Hik Connect.

Purpose of The Guide

This Guide will show you how to add your Dyn address or static IP address settings to the Hik connect app on a smart device.

Before You Begin

Make sure all the port forwarding rules are in place and the Dyn address is working or you have a static IP address provided by your internet provider. If you want to know how to add the port forwarding rules, then you need to follow the guide Here.

You will also need to make sure your Dyn address is working, ours is exampledns.dvrdns.org  <- this should direct you to your Hikvision cameras/ NVR login page.

You will also need your recorder password to enable you to add the device to the Hik connect app.

To download Hik Connect can be found here.

Apple IOS

Andriod

Let’s Get Started

1. Open the Hik Connect App.
2. Click + -> Manual Add -> then you will have a load of information to input.
3. Make sure adding type is changed to IP/DOMAIN, then your page should look like this below.

• Alias – Anything you want to name it.
• Address – Dyn Address either we have provided if you are one of our LIVEVIEW / PREMIUMSUP customers, If you want to take a look at our support packages this can be found Retail Customers or Trade Support
• If you have your own DYN address which is working, this will work too, you can also use a static IP address if you have one.
• Port -8000
• Username – admin
• Password – (Password for your recorder).
• Then Click Save Top Right.

Once added, Start Live View.

<p>The post Hikvision Hik-Connect complete setup guide first appeared on NVR IPCAMERA SECURITY.</p>

From the beginning:

1. LTS always recommend the customer using the same product series for the installation.
   For example:  (LTN) with (CMIP IP Camera)
2. Mix and match with different product series will cause more time during the installation. For example, the Plug & Play feature will be disable from any LTN NVR. need to set up manually.
3. By default, the LTDH camera is set to the H.265. (H.265 / H.264H)
   If you got un-support stream type error, that usually means the NVR is only compatible with H.264.
4. Strongly Recommend using LTN K series or better model which support H.265.
5. Recommend connect LTDH camera to the regular PoE switch, not connect to the built-in PoE.
6. You will need more time to set up for the first time if you connect to the built-in PoE on NVR.
7. You must have a PC computer with a network cable to manually program it (one at the time) if you have more than 1 IP camera.

Here is the information for how to set up the (LTN) Platinum NVR with the (LTDH) Sapphire IP camera.

For LTN with built-in PoE situation: By default, the LTN Platinum NVR will not auto detect the LTDH IP camera.  Therefore, you need to connect a PC to the built-in PoE port. Please setup one at the time if you have more.

Connect Windows PC to the built-in PoE port:
Please connect a PC to the built-in PoE port and set up 2 IP address for the connection.
192.168.188.250 and 192.168.1.250

How to Setup PC with two IP address:
Right click on the Network icon, Open Network & Internet settings.

Open Ethernet Properties,
Select (TCP/IPv4),  click Properties.   Setup the 1^st IP address (for exp: 192.168.188.250), click Advanced.  Add the 2^nd IP address (192.168.1.250)

Click everything OK when finish.

Note:  for all other unspecified setting, just leave it blank.  If you don’t need the internet, make sure leave the gateway number empty.

How to adding LTDH IP Camera to the LTN NVR

IP Camera Activation Required
Activate the IP Camera from the Browser:
Open the Browser and enter the IP camera default address:  192.168.1.108

Setup your IP camera password from here and will activate it.
and check the Email address (if your IPC can reach the internet)

Login from the Browser and Change IP address
Login 192.168.1.108,

Setting > Network > TCIP/IP.
Change your IPC ipv4 address to match the NVR camera list address.  Make sure no duplicate IP address.

Login NVR from the Browser and assign IP camera
Logon the NVR from the browser.

The Built-in-PoE NVR default address:  192.168.188.1

Configuration > System > Camera Management

Enter the correct address and password & Wait for the connect.

That should be it !!!

Troubleshoot:
If you get the Stream type from the IP camera is not supported error,  usually that is related to the video encoding format not support issue.  Most older model NVR support the H.264.    Therefore, you need go to the IP camera setting (Not the NVR) change from H.265 to H.264H and connect it again.

Final Check

1. Check the IPC Date/ Time.   NVR wont update it automatically.
2. Motion Detection Checking.
3. If you got the unsupport stream type error, please switch it to H.264H.
4. Check the recording playback.
5. Built-in-PoE won’t support any other network region than .188.xxx
6. Channel number limits to CH1-CH16

Connect LTS Platinum IP Camera on LTS Sapphire NVR / Unisight Empower NVR

How to use an LTS camera on an Empower/Sapphire NVR
This guide is to assist you in connecting an LTS Platinum IP camera with a Unisight Empower or LTS Sapphire NVR. For the most stable performance, we recommend using the LTS IP camera on a separate Power-over-Ethernet (PoE) switch. For information to connect the camera to the built-in PoE switch on the back of the Empower/Sapphire NVR. see another KB (Link)

Camera Setup

1. Connect the camera and the NVR to the separate switch. Assuming the switch is already connected to the router and the NVR is already setup with an address on the same network as the router, we can setup the camera.
2. Using the IP portal tool, find the LTS IP camera, select the device and activate the camera with a password of your choosing.  You could also access the LTS IP camera by its default IP address via web browser and will also be presented with an activation window there.
3. Once the camera is activated, change the IP address to an address that is free on the network. The first 3 numbers of the IP address should match the first 3 numbers of the IP address of the NVR.
4. Log into the camera’s IP address on a browser.
5. Navigate to Configuration > Network > Advanced Settings.
6. Make sure the ‘Enable STD-CGI’ as well as ‘Enable ONVIF’ is selected and check marked.

NOTE: On older versions of the current level firmware with the ‘Enable ONVIF’ setting, the ONVIF protocol uses the camera credentials for the ONVIF authentication. On some newer versions of LTS IP camera
firmwares, there is a ONVIF user management where you can set up a credential for the ONVIF authentication that is different from the camera’s credentials.

When using an LTS IP camera on an LTS NVR, by adjusting the camera settings on the NVR, the settings are also automatically synced and changed on the camera as well. With a Empower or Sapphire NVR, the settings may not sync properly with the camera, so the settings should be set before we add the camera to the NVR.

1. Navigate to Configuration >Event > Basic Event > Motion Detection.
2. Checkmark ‘Enable Motion Detection’

NVR Motion Detect Setup
In a new browser tab, navigate to the NVR’s IP address and log in. Once you are onto the main page,
navigate to Setup > Event > Video Detection > Motion Detect.

1. Make sure the ‘Enable’ checkbox is selected for the channel the camera will be added to.
2. If you click the Setup button next to the ‘Period’ label, you can set up the time and date period you want the Motion Detection to be active on the NVR channel.

You may also want to copy the Motion Detect settings to other channels. In this case, click the ‘Copy’ button on the bottom of the page, select the channels you would like to copy the configuration
to and click ‘OK’. Make sure to click ‘OK’ at the bottom of the Motion Detect page to save the copied configurations.

NVR Record Schedule Setup
By default, the Empower and Sapphire NVR channels are set to Continuous recording. To configure the NVR to record on motion detection, the recording schedule needs to be adjusted.

1. While still on the NVR webpage, navigate to Setup > Storage > Schedule.
2. Select the channel you are looking to modify (select ‘All’ to modify the schedule for all channels at once). Click the ‘Setup’ button next to the day of the week to adjust.
3. On the Setup window that comes up, select the ‘MD’ checkbox to enable Motion detection for that period. You may want to un-check the ‘Continuous’ checkbox if you do not want the system
   also recording continuously. You can also select different days of the week to copy the period and record method.
4. Click ‘OK’ to save the schedule.

If you did not select ‘All’ for the channel selection, you can also copy the record schedule on one
channel to any other channel by clicking the ‘Copy’ button on the bottom of the Record schedule configuration page.

Adding Camera to NVR
After the initial camera and NVR configuration is complete, the last step is to add the camera to the NVR

1. Navigate to Setup > Image > Registration.
2. The list on the top is the network device search and the list on the bottom is the list of cameras added to the system.
3. Click the ‘Manual Add’ button.
4. Set the Manufacturer to Onvif (1), type in the IP address of the camera (2). Make sure the HTTP
   Port is still set to 80, unless it is changed on the camera’s port.
5. Type in the password of the camera (3), click the ‘Connect’ button (4) and wait several
   seconds.
6. Make sure the ‘Channel’ setting is set to the channel you want to add the camera to and click ‘OK’
   (5).

Your LTS Platinum IP camera should now be connected and working with your Unisight Empower or LTS Sapphire NVR!

How to use an LTS Platinum IP Camera on Sapphire NVR build-in PoE Switch

How to use an LTS camera on an Empower/Sapphire NVR built-in PoE switch
Several of the Unisight Empower and LTS Sapphire NVRs have a built Power-Over-Ethernet (PoE) switch on the back of the system. To utilize this hardware, the camera must be configured differently than the setup in the guide above for installation of the camera on a separate PoE switch.

1. Before activating the IP camera and setting its address, log into the Empower/Sapphire NVR on a
   browser and navigate to Setup > Network > TCP/IP. On the page, make note of the IP Address and default gateway showing on the Ethernet port that is connected to the router.

2. Navigate to Setup > Network > Switch.
3. On this page, the IP address, Subnet Mask and Default Gateway needs to be set for the built-in PoE
switch. Make sure the first 3 numbers of the IP address of the Default Gateway that you place here
do not match those that are listed in the Step 1 listed above.

Note: For this example, we set the switch to be 192.168.188.101 with a gateway of 192.168.188.1
(you can set this address to any subnet as long as it does not match the NVR’s IP address subnet).

After the built-in PoE switch is configured, activate and set the LTS Platinum IP camera on an IP address where the first 3 numbers match what was setup on the Switch page of the NVR in the previous step.
Follow the same steps on page 1-4 for setting the configuration of the camera and the NVR. The only step that is different, is when you are adding the camera to the NVR, make sure the channel you select is the same channel that the camera is plugged into. If the camera is plugged into port 3, make sure to add the camera under channel D3.

<p>The post How to add LTS Platinum NVR ip camera first appeared on NVR IPCAMERA SECURITY.</p>

(1) Milesight Smart Remote Management Solution

By deploying it in practical CCTV projects, Milesight CCTV Router UR32S can achieve a stable and secure connection between on-site surveillance devices and remote side professional installers or technicians. In this way, Milesight cameras and NVRs can be managed easily and remotely in a more secure and efficient way.

As it’s tailored for optimizing work efficiency, the key of Milesight Smart Remote Management Solution is simplicity. With its powerful product combination and simplified workflow, the solution enables speedy on-site problem solving remotely which greatly saves your cost and time while also enhances the quality of support service.

• For End Users: One-click Search & Easy Operation

1. Automatically search for devices connected with router on one-click
2. Configure device permissions for higher security and convenience

• For Installers or Technicians: Reduce On-site Visits & Solve Site Issues Efficiently

1. Remote access to the router and bulk configuration of devices connected to router
2. Reduce on-site visits, greatly saving time and cost

(2) Related Products

• Milesight CCTV Router UR32S
• M-Sight Pro APP V3.1.0.6 or above
• Milesight CMS V2.4.0.13 or above

Note: Here is the link to download the software.

http://www.milesight.com/support/download#software

2. Router connection

(1) Hardware Introduction

You can check the router’s interface in the picture below:

(2) Router Installation

Step 1: Insert the SIM card into the device according to the arrow icon on the device.

Step 2: Rotate antennas into the antenna connectors. Antennas should be installed vertically and the device should be placed always on a site with a good signal.

Note: If needed, you can install the router on the wall. Drill four holes on the wall by using your drill and insert four wall plugs into the holes respectively, and then use 4 pcs of M3 × 6 flat head Phillips screws to fix the router on the wall.

(3) Router Deployment

Connect the WAN port of the router to the same LAN as the devices (including cameras and NVRs) to deploy the router to your CCTV project.

• Here are two general deployment methods for your reference.

① If your project has been connected to the Internet, you can directly connect the router to the LAN port of the switch in the project, as shown below.

② If your project is not connected to the Internet, you can connect the router to the UPLINK port of the switch in the project, and insert a SIM card into the router to provide network services to the project, as shown below.

Note: If some of the devices in your project have been connected to the Internet, and the others are not connected to the Internet, it is recommended to follow method 2 to reconnect the devices that need to be configured with Milesight Router.

(4) Web GUI Access

UR32S provides web-based configuration interface for management.

Step 1: Check the LAN IP address of the router on M-Sight Pro APP.

Step 2: Enable Wireless Network Connection on your computer and search for access point “Router_******”(last 6 bits of MAC address) to connect it. Or you can connect your computer

directly to the router’s LAN port.

Step 3: After it is connected, type the LAN IP of the router to your Internet browser to log in the web GUI of routers.

If this is the first time you configure the router, please use the default settings below:

Username: admin 

Password: password

Browser: Chrome (recommended)

Note: After you login in, a window will pop up asking you to change the default password for better security.

You can also go to System – User Management – Account interface to change the password.

Step 4: go to Network – Interface – WAN interface, assign a static IP address for the router as shown below.

Then go to Network – Firewall – Security interface to enable remote access service of HTTP port.

Then Configure the IP address of computer manually or automatically.

• Go to “Control Panel” → “Network and Sharing Center”, then click “Ethernet” (It may have different names).
  
• Go to “Properties” → “Internet Protocol Version4 (TCP/IPv4) Properties”, select “Obtain IP address automatically” or “Use the following IP address” to assign a static IP manually within the same subnet of router.
  
  
• You can access the router’s web GUI via this static IP address directly.
  

Note: If you need to remotely manage devices through this router, please make sure

that the property of LAN1/WAN port is set to ”wan” and the connection type of WAN port is

set to ”Static IP” or ”DHCP Client”.

3. Configure device permissions on APP

Step 1: Enable Wireless Network Connection on your mobile phone and search for access point “Router_******”(last 6 bits of MAC address) to connect it.

Note: The router’s Wi-Fi will be automatically turned on after you install the Wi-Fi antenna and power on the router.

Step 2: Open the M-Sight Pro APP, search for and bind the router as shown below.

Username: admin

Password: password

Note: If the router cannot be found, we recommend clicking the help button to solve the problem.

If your project is not connected to the Internet, after logging into the router, you need to select the network access mode to complete the network settings.

• There are two network access modes are available as shown below.
  

Step 3: Select the devices you want to share with installers or technicians from the list of detected devices.

Step 4: Go to My Devices interface to modify sharing permissions and router configuration.

It supports to enable or disable device sharing with one click.

You can also click ‘’ button to check the status of the WAN port or the SIM card interface as shown below.

Or you can click ‘’  button to modify the network configurations of the router.

Note: The default connection type of the router’s WAN port is DHCP Client. You can manually switch to the Static IP type on the WAN settings interface, and configure the router and the device to share the same network segment to manage these devices remotely from Milesight CMS side.

4. Remote management on Milesight CMS

Step 1: Open Milesight CMS, go to Remote Maintenance interface.

Note: In User interface, you can configure Remote Maintenance permission for the user as shown below.

Step 2: Click “Add Router” button, enter the SN code, Router Name, User Name and Password, and then click “Add” button to add the router.

Note: You can check the SN code on the sticker or web GUI of the router.

After the router is successfully added, it will be displayed in the list on the left side, you can click the ‘’ button to delete it, or you can click the ‘’ button to configure the router.

Step 3: The devices shared by the end user will be listed here. Select the device type, check the device you need to configure, then enter the user name and password, and you can modify the device parameters on the right side.

Currently the following configurations are supported:

• Maintenance: Device Upgrade/Reboot/Reset/Configuration File/Diagnose File/Time Syn
• Network: Device Activation/Network Settings/DDNS Setup/UPnP Setup
• Camera Configuration: Video/Audio/Image parameters in detail
• NVR Management: Channel Status

Click the apply button, it will display “Modified successfully” in the status column.

Note:

①If the configuration fails, you can also check the reason in the status column.

②It also supports batch configuration, just check multiple devices that need to be configured, and then enter the same username and password.

Step 4: Click the ‘’ button to access the web GUI of the device for further configuration.

<p>The post How to Use Smart Remote Management Solution first appeared on NVR IPCAMERA SECURITY.</p>

How to connect the camera to the router with WiFi smart link?

[Click on “+” in the upper right corner] -> [Please use Wi-Fi Smart to connect] -> [Enter the WiFi password] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the camera voice prompts “WiFi connected”. The device appears in the device list. Click the device to view the image.

How to use the ap hotspot configuration to connect the camera into the route?

1. Android user: Click [+] in the upper right corner -> [Access-Point established] -> [Select device] -> [Select the route to be connected and enter the route password] -> [Click OK] After successful connection,

The camera will show a prompt “WIFI connection completed”, the device list appears on the device -> [Click on the device to view the image]

2. Ios user: enter the phone to set the connection [device hotspot (hot spot at the beginning of the MV)] -> [click the “+” in the upper right corner -> [hotspot is established] -> [select the route to connect and enter the route password] – > [Click OK] .

After the connection is successful, the camera will prompt “WIFI connection completed”.

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Only Anyka and GM support the ONVIF protocol. Other solutions do not support ONVIF protocol can not connect to NVR
2. Anyka 2505 version, GM 3505 firmware does not open RTSP protocol, if you need to connect NVR please contact the technician to provide upgrade package to open RTSP

Device can not be added to the device list

·If the device can not be added to the device list, or the system prompts “The device already exists” when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot mode connection range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain deviation, can be further in a open empty space

Can’t see the image after modifying the routing password or changing the router

After changing the routing name, password, or changing the router, the network information has changed and the wireless camera needs to be reset to the factory and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

During the configuration process, the device voice prompt “wifi connected”, but the mobile phone prompts “device connection timeout”

Method one: According to the voice prompt “wifi connected”
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device will show up in the device list, click [Next] if the App can not find any new devices automatically, the page turns to device manual adding page automatically, input or scan device ID [Add], the system jumps to the device list, the newly added device is displayed in the device list first

Method 2: Add LAN (Only if the camera and the mobile phone are connected to the same network)
→ Return to the [Device List] interface
→ pull down the screen to refresh the device list
→ The system automatically searches for the LAN device and then adds the device to be displayed in the device list first

Can not find Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot mode.

1) the device will be in hot spot mode after the camera speaks”access point established”

2) Outdoor all in one devices will right be in hot spot mode after factory reset, the tail indicator light of outdoor all in one devices without Internet port will be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is not connected with Internet wire,if it is connected with a wire, other ways of connection will be screened.

• Try change phone connection or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the above works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways] 3, after entering the ID and password [OK add], the system jumps to the device List, the newly added device is displayed in the first place in the device list.

Method 2: Local Area Network Addition (Only if the camera and the mobile phone are connected to the same network)
1. Open the Device List screen, Pull down the screen to refresh the device list.
2. The system automatically searches for the LAN device and automatically adds the device display. In the first place of the device list , successful adding, the preview needs to enter the correct access password (as shown below)

3, the device’s first networked device password is empty, need to set a password

<p>The post How To v380 Camera Network setting first appeared on NVR IPCAMERA SECURITY.</p>

Description

This guide will show how to download and prepare the firmware file for a Dahua device.

Firmware files for Dahua devices can be found at Firmware by Device or the specific product page for the device

Firmware is typical provided in a ZIP file, a compressed file format

This file will contain the actual firmware file, which needs to be extracted from the ZIP file in preparation for the upgrade

Prerequisites

• Computer with internet access (to download firmware file)
• Dahua device

Video Instructions

Step by Step Instructions

Confirm the Model and current firmware of Dahua device

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

2. Click Info

3. Click Version

The Device Type will be displayed

The current System Version will be displayed

Download the firmware file for device from DahuaWiki

4. In a browser go to DahuaWiki.com

Under Specifications, Firmware, & Manuals

Click the device type (in this example Recorder)

5. Enter the device model into the field

6. The results will be filtered

7. Click the firmware icon to download the firmware file

8. The file will download

Extract the firmware file to local computer

9. Right click the Start Menu / Windows icon in the bottom left of the screen

Select File Explorer

10. Select Desktop

11. Click Home

Then click New folder to create a new folder to extract the contents of the firmware zip file

12. Find the created folder in the list, double click to open

13. Under the Downloads window of the browser, click ‘Show in folder’

A new File Explorer window should open containing the directory the firmware zip was downloaded to

Locate the file in the list

14. Right click

Select Cut

15. Select the window with the new directory

Right click in the window

Select Paste

The folder will appear in the directory

16. Right click the file

17. The contents of the zip file will appear in a new window

18. Click to select all files in the folder

Drag and drop the files to the created folder

The files will appear in the directory

The firmware file will appear in the directory ready to use

Browse All Firmware Files

DH-IPC-HFW5842EN-Z4E-S2		Pro	8MP	Bullet				Coming Soon	Active
DH-IPC-HDBW5842EN-Z4E-S2		Pro	8MP	Dome				Coming Soon	Active
N85DJ6Z		Pro	8MP	Eyeball					Active
N85DL6Z		Pro	8MP	Dome					Active
N85DB6Z		Pro	8MP	Bullet					Active
N85DJ62		Pro	8MP	Eyeball					Active
N85DF62		Pro	8MP	Bullet					Active
N85DY62		Pro	8MP	Dome					Active
N45EFNZ		Pro	4MP	Bullet					Active
N43BX82		Lite	4MP	Bullet					Active
N43BU82		Lite	4MP	Eyeball					Active
N45EYNZ		Pro	4MP	Dome					Active
N45EFN2		Pro	4MP	Bullet					Active
N45EYN2		Pro	4MP	Dome					Active
N85EFN2		Pro	8MP	Bullet					Active
N43BJ62		Lite	4MP	Eyeball					Active
N43BB62		Lite	4MP	Bullet				Coming Soon	Active
N55DU82		Pro	5MP	Eyeball					Active
N55DU82 (Face Mask Detection)		Pro	5MP	Eyeball					Active
N24CG52		Pro	2MP	Eyeball					Active
N28BB7Z		Ultra	2MP	Bullet					No
N28BL7Z		Ultra	2MP	Dome					No
NK8BA4		Ultra	12MP	Box					No
NK8BB7Z		Ultra	12MP	Bullet					Yes
NK8BL7Z		Ultra	12MP	Dome					No
N68BB7Z		Ultra	6MP	Bullet					No
N68BL7Z		Ultra	6MP	Dome					No
DH-IPC-HF8835FN		Ultra	8MP	Box					No
N45BB5Z		Pro	4MP	Bullet					Yes
N45CB5Z		Pro	4MP	Bullet					No
N25BL5Z		Pro	2MP	Dome					Yes
N25CL5Z		Pro	2MP	Dome					No
N45BL5Z		Pro	4MP	Dome					Yes
N45CL5Z		Pro	4MP	Dome					No
N45BA5		Pro	4MP	Box					No
N25BA5		Pro	2MP	Box					Yes
N85CM5Z		Pro	8MP	Eyeball					No
N85CL5Z		Pro	8MP	Dome					No
N85CB5Z		Pro	8MP	Bullet					No
N65CB5Z		Pro	6MP	Bullet					Yes
N65CL5Z		Pro	6MP	Dome					Yes
N45CL5Z-B		Pro	4MP	Dome					No
N52BF3Z		Pro	5MP	Bullet					Yes
N52BM3Z		Pro	5MP	Dome					Yes
N51BD22		Pro	5MP	Bullet					Yes
N51BD23		Pro	5MP	Bullet					Yes
N51BL22		Pro	5MP	Dome					Yes
N51BL23		Pro	5MP	Dome					Yes
N51BI22		Pro	5MP	Eyeball					Yes
N51BI23		Pro	5MP	Eyeball					Yes
N41BD22		Lite	4MP	Bullet					No
N41BK22		Lite	4MP	Eyeball					Yes
DH-IPC-HDBW83A1EN-Z		Pro	3MP	Dome					Yes
DH-IPC-HFW83A1EN-Z		Pro	3MP	Bullet					Yes
DH-IPC-HDBW82A1EN-Z		Pro	2MP	Dome					Yes
DH-IPC-HFW82A1EN-Z		Pro	2MP	Bullet					Yes
DH-IPC-HFW52A1EN-Z		Pro	2MP	Bullet					Yes
DH-IPC-HDBW52A1EN-Z		Pro	2MP	Dome					Yes
DH-IPC-HFW54A1EN-Z		Pro	4MP	Bullet					Yes
DH-IPC-HDBW54A1EN-Z		Pro	4MP	Dome					Yes
DH-IPC-HDBW4421EN		Pro	4MP	Wedge					Yes
DH-IPC-HDBW44A1FN		Pro	4MP	Wedge					Yes
DH-IPC-HDBW42A1EN		Pro	2MP	Dome					Yes
DH-IPC-HDBW44A1FN-AS		Pro	4MP	Wedge					Yes
DH-IPC-HDBW42A1FN-AS		Pro	2MP	Wedge					Yes
DH-IPC-HFW42A1EN		Pro	2MP	Bullet					Yes
DH-IPC-HFW44A1EN		Pro	4MP	Bullet					Yes
DH-IPC-HFW42A1SN		Pro	2MP	Bullet					Yes
DH-IPC-HFW44A1SN		Pro	4MP	Bullet					Yes
DH-IPC-HDW42A1EN		Pro	2MP	Eyeball					Yes
DH-IPC-HDW44A1EN		Pro	4MP	Eyeball					Yes
DH-IPC-HDW42A1MN		Pro	2MP	Eyeball					Yes
DH-IPC-HDW44A1MN		Pro	4MP	Eyeball					Yes
DH-IPC-HFW23A0RN-ZS		Lite	2MP	Bullet					Yes
DH-IPC-HDBW23A0RN-ZS		Lite	3MP	Dome					Yes
DH-IPC-HDW23A0RN-ZS		Lite	3MP	Eyeball					Yes
DH-IPC-HFW21A0RN-ZS		Lite	1MP	Bullet					Yes
DH-IPC-HDBW21A0RN-ZS		Lite	1MP	Dome					Yes
DH-IPC-HFW13A0SN-0280B		Lite	3MP	Bullet					Yes
DH-IPC-HFW13A0SN-0360B		Lite	3MP	Bullet					Yes
DH-IPC-HFW13A0SN-0600B		Lite	3MP	Bullet					Yes
DH-IPC-HDW13A0SN-0280B		Lite	3MP	Eyeball					Yes
DH-IPC-HDW13A0SN-0360B		Lite	3MP	Eyeball					Yes
DH-IPC-HDBW13A0EN-0280B		Lite	3MP	Dome					Yes
DH-IPC-HDBW13A0EN-0360B		Lite	3MP	Dome					Yes
N24BN52		Pro	2 MP	Wedge					Yes
N44CG52-B		Pro	4 MP	Eyeball					No
N84CB34		Pro	8 MP	Bullet					No
N84CL54		Pro	8 MP	Dome					No
N84CG54		Pro	8 MP	Eyeball					No
N84CL52		Pro	8 MP	Dome					No
N84CG52		Pro	8 MP	Eyeball					No
N25CB5Z		Pro	2 MP	Bullet					No
DH-IPC-HFW5831EN-Z5E		Pro	8 MP	Bullet					No
DH-IPC-HDBW5831EN-Z5E		Pro	8 MP	Dome					No
DH-IPC-HDBW4231FN-E2-M		Pro	2 MP x 2	Dual-sensor					No
N55BS5		Fisheye	5 MP	Fisheye					No
N55BT5		Fisheye	5 MP	Fisheye					No
DH-IPC-HF8242FN-FR		Ultra	2 MP	Box					Yes
DH-IPC-HF8835FN		Ultra	4K	Box					No
N44CB33		Pro	4 MP	Bullet					No
N44CL52		Pro	4 MP	Dome					No
N44CL53		Pro	4 MP	Dome					EOL
N44CG52		Pro	4 MP	Eyeball					No
N44CG53		Pro	4 MP	Eyeball					No
N44BN52		Pro	4 MP	Wedge					No
DH-IPC-HFW4239TN-ASE		Pro	2 MP	Body					No
N24CB33		Pro	2 MP	Bullet					Yes
DH-IPC-HDBW4239RN-ASE		Pro	2 MP	Dome					No
N24CL52		Pro	2 MP	Dome					No
DH-PSD81602N-A360		Multi	2 MP x 8 (16 MP)	Panoramic PTZ					Yes
DH-IPC-PFW8601N-H-A180		Multi	2 MP x 3	Panoramic Bullet				Update First Update Second	No
DH-IPC-PFW8800N-A180		Multi	2 MP x 4	Panoramic Bullet				Update First Update Second	No
DH-IPC-PDBW8800N-A180		Multi	2 MP x 4	Panoramic Dome				Update First Update Second	No
DH-IPC-HDW8341XN-3D		Ultra	3 MP x 2	Dual Sensor					No
DH-IPC-PDBW5831N-B360		Multi	2 MP x 4	Panoramic					No
N45DB7Z		Pro	4MP	Bullet					No
N45DL7Z		Pro	4MP	Dome					No
N45DM62		Pro	4MP	Dome					No
N45EF63		Pro	4MP	Bullet					No
N45EM63		Pro	4MP	Dome					No
DH-IPC-HUM8431N-E1		Pro	4MP	Pinhole					No
DH-IPC-HUM8431-L3		Pro	4MP	Pinhole				N/A	No
N22AL12		Lite	2MP	Dome					No
DH-IPC-HFW7442H-ZFR		Ultra	4MP	Bullet					No
DH-IPC-HDBW7442H-ZFR		Ultra	4MP	Dome					No
DH-IPC-HCBW8442N		Ultra	4MP	Corner Camera					No
N53AM5Z		Lite	5MP	Dome					No
N53AL52		Lite	5MP	Dome					No
N53AF5Z		Lite	5MP	Bullet					No
N53AJ52		Lite	5MP	Eyeball					No
N53AB52		Lite	5MP	Bullet					No
N53AJ5Z		Lite	5MP	Eyeball					No
N25BB5Z		Pro	2MP	Bullet					Yes
N84BG44		Ultra	8MP	Eyeball					Yes
EBW81242N		Ultra	12MP	Fisheye					No
N84BL44		Ultra	8MP	Dome					Yes
N82AL32		Lite	8MP	Dome					No
N42BD32		Lite	4MP	Bullet					No
N42BJ62		Lite	4MP	Eyeball					No
N42AC3Z		Lite	4MP	Bullet					Yes
DH-IPC-HDBW5231EN-ZE-HDMI		Pro	2MP	Dome					Yes
N45DJ62		Pro	4MP	Eyeball					No
N55DY82		Pro	5MP	Eyeball					No
N55DY82 (Face Mask Detection)		Pro	5MP	Eyeball					No
N45EJ62 (White-Light)		Pro	4MP	Eyeball					No
N43AB52		Lite	4MP	Bullet					No
N43AN52		Lite	4MP	Wedge					No
N43AJ52		Lite	4MP	Eyeball					No
N43AJ52-B		Lite	4MP	Eyeball					No
N43AL52		Lite	4MP	Dome					No
N43AL52-B		Lite	4MP	Dome					No
N43AM5Z		Lite	4MP	Dome					No
N43AM5Z-B		Lite	4MP	Dome					No
N43AN52		Lite	4MP	Wedge					No