How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

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Part 2: Set up Hik-Connect on your mobile phone or tablet…​

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Part 3: Add the NVR to your Hik-Connect account…​

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Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

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Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

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Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

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Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

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Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

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When these are completed, click OK.​

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Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

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<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

Part 1: How do I install a Hard Drive in a Hikvision NVR?

Any setup with an NVR will need a hard drive to function as it is what all your footage is saved to. The WD Purple Drive is our go-to recommendation for the vast majority of IP setups as it designed with the high workload requirements of 24/7 surveillance solutions in mind. Please see the guide on picking the right HDD to better understand your storage needs and why we don’t recommend using HDD’s that aren’t optimised for use in a CCTV system.

Please see the five simple steps below for getting your hard drive installed into your NVR:
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Step 1:
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Firstly, you’ll need to locate and remove the screws that secure the NVR’s casing to the base so that you can access the inside of it. Typically, you’ll find two of these screws on the back of the unit and, depending on the NVR model, more on the sides – Do not lose these screws!​

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Step 2:
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Once inside, your NVR will look something like this. The parts in here you’ll need to identify are the:​

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Now look at your HDD – fewer things to identify here:​

Step 3:
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Get your hard drive and NVR connected – You can screw the drive into its bay in NVR first if you wish, but it’s normally easier to wire everything up first. Plug one end of the SATA interface cable into the HDD and the other into the corresponding port on the motherboard, then do the same with the SATA power cable. If the power cable has come already connected to the motherboard, then just plug the other end into the HDD’s SATA power port.​

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Step 4:
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You now just need to screw the HDD into the bottom of the NVR via the screw holes located in the HDD and corresponding holes in the HDD bay (insert the screws from underneath the NVR into the HDD inside – it can be a bit fiddly).​

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Step 5:
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Finally, screw the NVR’s casing back onto the base. Your HDD is now installed and ready to be formatted during the initial NVR setup, which is explained in Part 2.​

How do I set up my Hikvision IP CCTV System

Read More : Hikvision How To Tutorials Chapter 1

Part 2: How do I complete the basic setup of my Hikvision NVR?

You now need to configure the NVR so that it’s ready to connect to your network. Don’t worry – this is simpler than it sounds. This initial setup is simplest when done on the local GUI, using a directly connected monitor. The following steps walk you through this initial setup process:

Note – Avoid plugging anything into the back of the NVR until instructed to do so in this tutorial.

Firstly, you’ll need to look at the back of your NVR and make sure you can identify the following parts that are needed for this stage:
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[1] – PoE (Power over Ethernet) ports (Most Hikvision NVRs have PoE ports which will power any camera via the network cable. Those that do not will require you to connect the camera across remotely, using a separate PoE injector or switch for power.)
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[2] – VGA display port
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[3] – HDMI display port
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[4] – USB port(s) (and mouse – one should come included with the NVR)
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[5] – LAN port (and ethernet cable – Cat5e or Cat6 is fine)
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[6] – Kettle power socket (the power lead is included with the NVR)​

Now, follow these steps. It is easier if you leave your cameras disconnected until prompted later in this guide:

Step 1:
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Plug the kettle plug into the power inlet to connect the NVR to a power supply.​

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Step 2:
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Connect your NVR to a display (this can be any monitor or television) by connecting either an HDMI or VGA cable from the monitor to the corresponding port in the back of the NVR.​

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Step 3:
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Plug your USB mouse into one of the NVR’s USB ports.​

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Step 4:
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Use an ethernet cable to connect your NVR to your local network – Plug one end of the cable into the RJ45 ports into a network access point (such as an ethernet port on your router), and the other into the LAN port in the back of your NVR.​

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Step 5:
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Turn the NVR on and let it boot up. Ignore the beeping noise, it’s completely normal and just the NVR telling you that it isn’t properly configured yet.​

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You may get a prompt to adjust the NVR’s resolution to match the connected display, click “yes” to view everything in the best resolution supported by your display.​

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Step 6:

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Set your language when prompted.​

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Step 7:
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Set a password for the NVR , as well as a “Channel Default Password”, which will be passed onto any inactive device that is directly connected to the NVR’s PoE ports. We recommend keeping these passwords the same for simplicity’s sake. It’s key that you set a password that the NVR defines as strong and that you remember this password, as resetting the passwords on Hikvision devices can be a hassle that you want to avoid, if possible.​

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Note – If you have lost your password then please see our guide on How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool​

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Step 8:
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Now set a valid “reserved email” address for the NVR, which Hikvision will use for verification if you need to reset your password.​

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Step 9:
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Next, set an unlock pattern of your choice by using your mouse to draw any shape you like – you will be asked to do this twice to confirm the pattern. This will be used to quickly login to your NVR in the local GUI.​

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Step 10:
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Now, set your time zone, your preferred date format, and date/time.​

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Step 11:

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On the Network Setup page:​

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Leave the “NIC Type” as it is.​

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Either leave the “Enable Obtain DNS Server” box ticked, or untick it and use one these recommended public DNS servers.​

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It is best to leave the “Enable DHCP” box unticked here. Instead, set the “IPv4 Address” of the NVR to an unused IP address on your network, which is within your gateway’s range. Your Gateway will typically be the IP address of your router. E.g. if your router’s IP address is “192.168.1.1”, you’ll want to give the NVR an IP address within the range of “192.168.1.x”, where “x” is any unused address between “2” and “254”.​

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Note – DHCP can be left on during this stage of the setup to automatically assign your NVR an open IP address if you like, just be sure to turn it off again once your system up and running. To disable it again once set up, just go to: ​

System/Configuration→ Network → TCP/IP → DHCP Off → Apply​

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Input the Subnet Mask of your network (typically it’s “255.255.255.0”) and “IPv4 Default Gateway”. If you’re unsure of these, see the below articles which explain how to check what they are and if a particular IP address is available:​

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How-to: How do I find my router and PC’s IP address using a Windows PC?​

How-to: How do I find my router and Mac’s IP address using a Mac?​

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The “Internal NIC IPv4 Address” can be left as it is, this just refers to the NVR’s own LAN address (so Plug and Play cameras will use IP addresses on this range).​

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Step 12:
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You can now stop the annoying bleeping! Select your hard drive(s) from the list and click “Init” to format it, and then “Next” when the formatting has completed.​

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Note – This will completely wipe the drive, so please make sure that any that are being reused to not have data that you might need on them. ​

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Step 13:

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The next page is for the Camera Setup. As mentioned earlier, we recommend connecting any cameras after the NVR setup process has completed, so you can skip this page.​

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Note – Please see part 4 for the instructions for adding cameras to your NVR after the initial setup. ​

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Step 14:
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You will now be taken to the platform access page. Again, skip through and leave this for now.​

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Note – Please see part 12 for adding the NVR to the Hik-Connect app, which revisits this page. ​

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Step 15:
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Finally, you’ll be taken to the Change Password page and given the option to set a new admin password. Ignore this, unless you actually want to change your password. Remember, your admin password is different from your activation password, which you’ll need to use when activating individual cameras on your network.​

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Click “Exit” and “Yes” on the “Exit Wizard” popup.​

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That’s the initial setup of your NVR complete. You should now be taken to the NVR’s live view page (you won’t see your cameras until these are connected in Part 4), with your main navigation menu at the top of the screen.​

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Check out the other pages for more!

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<p>The post How do I set up my Hikvision IP CCTV System first appeared on NVR IPCAMERA SECURITY.</p>

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Hikvision ‘How To’ Tutorials

Here you can find all of the Hikvision-related ‘How-To’ Tutorials that the team at use-IP have created

How Do I Configure the Camera’s Onscreen Display Text?

All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera “IPcamera 01”, depending on your requirements you may want to change some or all of this overlay text and below is the instruction for how to do that.

Method 1 – In a Web Browser

Log in to the camera and go to Configuration > Image > OSD Settings
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Below we will take you through each of the above settings and what they do:

Character Set – This lets you select the characters/language the OSD settings use, by default all UK stock will come with this set as GBK for English characters but if you are a European customer and you want to enter special characters from your particular language (e.g. é, ü, ç, etc…) you can switch it to EUC-KR to access those characters (do this will require the camera to reboot).

Display Name / Date / Week – These tick boxes let you show/hide the camera name (Display Name), the current date (Display Date), and the day of the week (Display Week)

Camera Name – This box lets you set the displayed name of the camera, it will also change the name of the camera shown in the System menu and if added to an NVR it will change the name shown in the live view camera list and the Camera Management list.

Time Format – This dropdown lets you select how the time appears in your live view, either 24-hour format (00:00 – 23:00) or 12-hour format (00:00 – 12:00)

Date Format – This dropdown lets you select how the day, month, and year are displayed. Your options are DD/MM/YYYY (UK format), MM/DD/YYYY (US format), and YYYY/MM/DD (Chinese/International Standard format). You also have the option of separating the day, month, and year with either a “–” or a “/“.

Text OverLay – On most cameras, you should have the option to add up to 4 additional text overlays to the live view. You can use all of them or none of them depending on your requirements.

Display Mode – This dropdown lets you choose how the text behaves on screen, by default it will usually be set to Not Transparent & Not Flashing which means the text will obscure objects/people behind it and it will be onscreen all the time. You have the option to change it to one of the following – Transparent & Flashing / Transparent & Not Flashing / Not Transparent & Flashing – When set to transparent the text will become semi-transparent so that you can see objects/people behind the text and if set to flashing the text will flash on & off screen every few seconds (there are no controls for the flashing duration).

OSD Size – Technically this setting should adjust the size of the OSD text but we’ve found that when changing it there was little change to the text and so we would just stick to the default Auto option because this will allow the text size to adapt based on where you are viewing the live image (e.g. whether a small phone screen or a large TV).

Font Color – This dropdown lets you select the colour used by the OSD text, by default the camera will use Black&White Self-adaptive which means the text colour will automatically switch between black & white based on what is behind the text (e.g. if a person walks through the text) and for high-security sites, this can be an important feature for using the footage in court because the adaptive text shows that the image/text has not been manipulated in post. If the scenario requires it you can select Custom which will allow you to pick the text colour from a standard colour table.

Alignment – Again like OSD size this setting doesn’t appear to have a huge impact so we would just leave it as the default Custom and you can adjust the positioning/alignment of the OSD text by dragging the red boxes around the live view window above (these red boxes are only for adjusting the text position and will not appear on the actual live view image).

Hikvision How To Tutorials Chapter 1

Read More : Hikvision Devices password reset all methods guide

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Method 2 – Via the NVRs GUI

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You can access similar OSD settings from the NVR by going to Camera > Display and selecting the camera you want to configure.

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Although, as you can see from the above screenshot you won’t get all the settings that can be found by logging into the cameras directly.

How do I set up ‘Rotate Mode’ on my Hikvision IP camera for the best picture in narrow scenes?

Corridor mode is a really useful feature available on many different CCTV cameras that can be utilised to effectively monitor a space that is more vertical, rather than horizontal, in shape. These types or areas include hallways, pathways, staircases, shopping aisles, tunnels and roads. When installing and viewing a CCTV camera, you want the image frame to include as much of the area of interest, while cutting out as much of the redundant areas, like the walls and ceiling, as possible.

Corridor mode allows you to rotate the camera’s lens and the video image 90 degrees so that it’s in a portrait, rather than a landscape format. As a result, you can use the camera to really focus on those areas of interest of within in your frame changing the image’s aspect ratio from 16:9 to 9:16 to suit narrow monitoring settings. The image below is taken from a camera making use of this function and illustrates the differences between the corridor and standard settings:
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This guide will show you how to utilise corridor mode on Hikvision’s three most popular camera types: domes, turrets, and bullets. I will cover how to activate this useful setting in iVMS-4200, a browser, and locally through your NVR’s GUI so that, irrespective of your setup, this guide should be of help.

Part 1: How do I activate the corridor mode function in my camera’s settings?

We suggest getting your camera set up on your network and activating corridor mode in its settings before you try to rotate and position the lens. This way, you can use the live video stream, in the correct aspect ratio, to point the lens in your optimum direction. Positioning the lens often involved a bit of trial and error to get the best result specific to your space.

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Note – For the G2 AcuSense models, you will need to connect to the camera directly in a web browser and change the “VCA Resource” to Monitoring Mode by navigating to:​

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Configuration → System→ System Settings → VCA Resource​

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Please note that this will disable most of the smart event options, leaving only Scene Change Detection available to use. ​

Locally (via a monitor connected to an NVR):

If your camera is connected to an NVR, then you can easily configure corridor mode in the setting through the NVR’s GUI menu. Just Navigate to:

Menu > Camera > Image

Pick your camera from the top drop-down box beside Camera and then select “Clockwise 270 degrees” in the Enable Image Rotation box

Then, just click Apply

Through iVMS-4200:

If you’re not using an NVR, or don’t have easy access to your NVR’s GUI, then an option is to use iVMS-4200 to set up corridor mode by accessing the camera directly.

To do this, first, you’ll need to navigate to:

Menu > Device Management

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Find your camera in the device list. If accessing a camera connected to an NVR, you’ll need to open your NVR within the Group section of the Device Management screen and then the particular camera within the NVR’s device list.

Click Configure (the small cog) on your camera.

If your camera isn’t connected to an NVR, then open Basic Settings, if it is then open Advanced Function.

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In the popup window, open the Image tab in the sidebar. You should then see either a tick-box or drop-down that allows you to turn on Rotate, tick or select ON in the applicable box or drop-down and then Save. The camera view should now have been rotated.
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In a web browser:

The other method commonly used to access cameras and NVRs is through a web browser. You will only be able to configure the image rotation settings for a remote camera. The image for cameras connected directly to an NVR cannot be rotated in this menu due to the restricted access to the camera’s settings.

To access your camera in a browser, simply input its IP address into the browser’s address bar and hit enter. You’ll be taken to a login screen, here you’ll need to fill out the username and password combination you created for the camera when you first set it up. If correct, you should be taken to a page displaying the camera’s live video stream.

The process of rotating the camera’s image is relatively similar to that in iVMS-4200, just go to:

Configuration > Image > Video Adjustment > Rotate > On

The setting should be automatically saved, you’ll see a popup in the bottom-right corner of your window confirming this. That’s it!

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Part 2: How do I position and rotate my camera’s lens correctly?

Rotating the camera’s image through its settings will rotate the image 270 degrees. To rotate the final video stream to the desired 180 degrees, you will manually need to turn the camera’s lens 90 degrees in the opposite direction as compensation. The entire process allows the rotated image to properly fit a 9:16 portrait aspect ratio. You’ll need to follow the below steps in order to rotate the camera’s lens.

For Domes / Mini Domes:

Domes and mini domes are the fiddliest type of camera to move and rotate the lens on. You can do this with the camera either installed or taken down. You’ll need to take the outer casing off the dome first to allow you to move the lens inside.

Then, loosen the locking screw located to the right of the lens rotate to allow you to move the lens and bracket. Now twist the lens bracket (the bit that can turn surrounding the lens, see the picture below) 90 degrees anti-clockwise, so that the gap in it is in the 3 o’clock position. You should see the “90” marker in the middle of the gap once in this position.

Now twist the lens (see the picture below) 90 degrees anti-clockwise, holding the lens bracket in place while doing this helps, so the “90” marker is at 12 o’clock and the “0” marker is in the 3 o’clock position. It may take a bit of wiggling and feel unnatural but the lens will move to this position, you won’t break anything!

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Finally, rotate the lens bracket 90 degrees clockwise so that the gap is at 6 o’clock, and then move the lens so that is fits into this gap, so it looks like the picture below. This next stage takes a bit of trial and error on your part to get your desired camera view.

You’ll need to fiddle around with the lens while looking at the camera’s live stream to ensure it is straight and something you’re happy with. Viewing your stream through iVMS-4200 or Hik-Connect is best as you can look at the image and remotely while fiddling with the lens position at the same time.

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For Turrets:

Rotating the lens on a turret camera is a slightly more straightforward process. First, you’ll need to remove the trim ring (shown in the picture below) by twisting it anti-clockwise and lifting it off the base of the camera.

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This should expose the locking screw, you’ll need to loosen this using a Phillips-head screwdriver enough for Turret’s ball to be rotated. You shouldn’t need to take the screw out entirely. All these parts are labeled in the picture below. The “UP” marker on the ball indicates the top of the camera.

You’ll now need to rotate the ball 90 degrees anti-clockwise so that this marker moved from the 12 o’clock to 9 o’clock position. Now, tighten the locking screw back up and replace the trim ring to its original position. The lens should now be appropriately rotated.

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For Bullets and Mini Bullets:

The camera models that allow for the easiest rotation of their lenses are bullets and mini bullets.

It is important to note that the sun shield on these cameras cannot be moved to be above the lens when rotated, which presents a drawback so using them for corridor mode.

The sun shield will sit to the side of the rotating lens in this case so you’ll need to make sure that you shelter the camera somewhat (such as under the eaves of a roof) if setting a bullet or mini bullet for corridor mode.

Mini bullets have a locking nut (shown below) at the end of their base which will allow you to rotate the camera when loosened. Larger bullets will require you to loosen the locking screw, which is the screw furthest to the right of the base if looking at them (shown below).

Once you’ve loosened the locking screw/nut as appropriate, rotate the main body of the camera 90 degrees anti-clockwise, so that the sun shield is in the 9 o’clock position. This will rotate the lens. Once you’ve done this, tighten the screw or nut again to secure the camera in its newly rotated position.

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Part 3: How do I change the layout of my camera streams to accommodate for corridor mode?

Once your camera is all set up in corridor mode, you’ll want to be able to adjust the way that you view the grouped cameras to avoid the camera’s live stream being reduced in size to fit the standardised landscape 16:9 frame. This is easily done by simply merging two of the landscape frames to make a portrait, 9:16 frame to which you can dedicate your camera.

This custom view layout can be set up in an NVRs local GUI and in iVMS-4200. Please see the guides below for an explanation on how to customise your stream layout to accommodate corridor mode.

In iVMS-4200:

Click on the small icon made up of several small boxes at the bottom of your Main View screen in the program, this should bring up the window division page. Click Add to create a Custom Window Division.

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In the Add Custom Window Division popup, set the name and dimensions of your new stream layout as desired.

Now, click and drag your mouse over the two frames you want to merge to select them both. Once they’ve both been highlighted by a surrounding red box, click Joint to merge them. Now click Save.

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Once back in the Main View, click on the Window Division icon in the bottom right-hand corner again and select your new custom layout from the list. Your new stream layout should load ready for you to assign the individual cameras to.
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Locally through your NVR’s GUI:

Please Note – This option is only available on NVRs that are running Version 4 firmware. There is not currently an option to customise your stream layout on K-Series recorders. If you’re running Version 3 firmware then your only option is to configure your layout as per above in iVMS-4200.

It’s also useful to be able to customise the stream layout as viewed directly from your NVR’s GUI as this is many people’s preferred method for observing and configuring their camera feeds.

To do this, firstly, you’ll need to navigate to:

Configuration > Live View > View > Set Custom Layout (small cog in bottom-left hand corner)
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In the Custom Layout Configuration popup, set the name and dimensions of your new stream layout as desired. Now, click and drag your mouse over the two frames you’re going to merge and click the Joint button in the top toolbar, followed by Save.
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Once back in the Live View, click on the Split button in the bottom-right hand corner of your screen. Then, select your new custom layout from the Custom Layout list that appears to load your new stream layout. You can then add the camera streams to each frame as appropriate.
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You should now be up and running with corridor mode set up properly on your camera! Feel free to start a new thread or comment below with any other questions or suggestions. Thanks for reading!

How Do You Setup Event Pre & Post Recording for a Hikvision Camera?

To Adjust the smart event pre-record and post-record you need to follow these steps:

1) Log in to the NVR/Camera

2) Go to Configuration > Storage > Schedule Setting > Record Schedule

3) Click the ‘Advanced’ button at the top right of the record schedule
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4) Select the duration you want from the pre/post record dropdowns and click OK
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One thing to be aware of with event pre/post-recording is what Hikvision call a Buffer Zone. The buffer zone is simply a bracket of footage around the current moment in time that is continually recording/erasing, this buffer zone allows you to record only by event but still have access to footage before and after the trigger event without having continuous recording enabled.

The issue is that the buffer zone is limited to around 2-4MB of storage and so the higher your resolution and stream settings the larger the files sizes are and thus the maximum duration of the buffer you can use is limited.

So basically an 8MP camera will not be able to have as long pre/post recording durations as a lower-spec 4MP or 2MP model. (unless you reduce the resolution/stream settings of the 8MP camera)

We recommend that to get the longest duration possible from your pre/post recording you should set them to the not limited option to use the full 2-4MB buffer capacity.

(One other thing to be aware of, there is no advantage or disadvantage for pre/post recording when using an NVR. Although the NVR is managing the event recording, each channel on the NVR is still set to the same 2-4MB buffer, the same as the individual cameras. So you would not get more pre/post recording capacity with 1x 8MP than you would with 8 x 8MP cameras on an NVR.)

How do I stop my Hikvision NVR from beeping?

If a Hikvision NVR notices what it deems to be a critical error, or “exception”, it will make a constant beeping sound to draw your attention to this.

These exceptions can occur when:
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• A hard drive has not been installed or properly formatted

• There is an error with the hard drive, it has been damaged, or the cameras are just not recording properly

• A hard drive has been filled and not set to overwrite

• There is an IP conflict, preventing the NVR from operating properly

• The NVR detects an illegal login

• The NVR loses its network connection

Of course, ignoring these exceptions are not recommended. However, you can disable the beeping while you address whatever the issue is by following the steps below.
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Step 1:​

Connect to your NVR in a web browser by using its IP address and logging in.​

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Step 2:​

Check what the exception that is causing the beeping is in the NVR’s logs. To find these, go to:​

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Configuration → System → Maintenance → Log​

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Set the log search so that the “Major Type” is “Exception”, with the start and end time covering a period when the beeping has occurred.​

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For example, you can see that it is an IP address conflict causing it in this case.​

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Note – Camera disconnections will not cause the NVR to beep. ​

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Step 3:​

Go to:​

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Configuration → Event → Basic Event → Exception​

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Find the “exception type” identified in step 2 in the dropdown on this page.​

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Step 4:​

Select the exception shown in your logs from the dropdown.​

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You will see that “Buzzer” is ticked as a “Normal Linkage” action, which is what is causing the NVR to beep.​

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Step 5:​

Untick this, click “Save”, and the beeping should stop.​

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My Hikvision NVR has both HDMI & VGA connections, can I connect two monitors to my NVR?

This question gets asked a lot and we have always assumed that as the larger Pro NVRs (9600 Series) have 2 x VGA & 2 x HDMI that they were the only models that would support any kind of multi-screen setup.

Today we did some tests with a selection of demo NVRs we have in our office to see if it was possible to connect two monitors to an NVR that only had 1 x VGA & 1 x HDMI, below are our findings from testing K-series & I-series NVRs

K-series (DS-7604NI-K1-4P(B) / DS-7608NI-K2-8P / DS-7616NI-K2-16P / DS-7716NI-K4-16P / DS-7732NI-K4-16P)

When we connected a monitor to both the VGA & HDMI of a 7604 4-channel NVR we were able to see the usual K-series GUI on both screens at the same time, but with the older K-series GUI when viewing on two monitors your actions will be synchronised (e.g. when you move the mouse on one screen the mouse will do the same movement on the 2nd screen, and this is the same for any action whether it’s opening menus and selecting individual live streams).

So the main disadvantage of this is that you can’t have different live views streaming on each monitor, both monitors will show exactly the same thing and the only difference will be that one will be a VGA quality. The advantage of these synchronised displays is if you have a setup with say a large wall-mounted monitor and a smaller desktop monitor,

you can have the HDMI output to the big screen while you operate from a smaller VGA screen, this kind of setup would be useful for any situation where you need to demonstrate a feature of the NVR or play back footage in real-time to a large group of people.

I-series (DS-7608NI-I2-8P / DS-7616NI-I2-16P / DS-7716NI-I4-16P /DS-7632NI-I4-16P / DS-7732NI-I4-16P)

We have a 7716-I NVR as part of our demo system in the office and when we connected two monitors to the VGA & HDMI connections on the back we got the live streams displayed on both monitors just like we did with the K-series NVR. The difference with the I-series NVRs is that they use the latest 4.0 GUI, and on the live view page of this new interface you will find an icon in the bottom right

of the screen labelled ‘AUX Monitor’ (see image below), clicking this icon allows for you to switch control between the HDMI & VGA screens and allows you to move through the NVR menus on one screen whilst keeping the cameras streaming on the 2nd screen.
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Now that you have the ability to switch between and control multiple screens you would obviously want to be able to set each screen up with their own camera stream layouts, to do this simply go to the System page (cog icon at the top of the 4.0 GUI) and then click the Live View tab and select the view page from the dropdown options. On this page you can switch between the HDMI & VGA screen and set the camera stream layout for each monitor (see image below).

There are limitations to how you can set the layouts, you can set the same camera to appear on both screens in the same place or in different positions and you can also spread all 16/32 cameras out across

the 2 screens, the main thing you can’t do is have a camera appear in different positions when using different live view layouts on the same screen (e.g. if you put camera 1 in the top left position for the 2*2 layout it will also appear in this top left position when you switch to the 3*3 layout).
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9600 Series, Deep in mind, and Other NVR models

We don’t tend to get hands-on with these larger, top of the range NVRs but as you will see from the product pages and datasheets for these models a lot of them have 2 x VGA & 2 x HDMI connections. We assume that the 2 x connections on these models takes the multi-screen setup one step further by allowing you to seamlessly

move your mouse between screens (like you can with a 2 screen setup on a PC), thus allowing you to adjust each screens layout with ease and see all your camera streams in full quality via HDMI connection on both screens. (be aware that you will only see the full resolution stream of each camera when you select to view main-stream)

If anyone out there on the forum has had experience using two monitors with a 9600 Series NVR (or any other top of the range NVR with dual VGA/HDMI ports) then please share any information you have in this thread.

How do I set my Hikvision ColorVu camera’s built-in light to turn on during event periods?

We’re often asked if a ColorVu camera’s built-in supplementary white light can be programmed to turn on during VCA event trigger periods, such as during instances of motion detection, intrusion detection, or line crossing detection.

After testing, we can confirm that this is now possible on all 2nd Generation ColorVu cameras (any with a ‘G2’ in the part number) and works reliably.

In effect, it means the light on the camera can be used like a PIR floodlight, but with more control over a number of variables. Notably, trigger object type (human, vehicle, or both), the motion detection area, and direction of trigger object movement.

Please see the below steps for instructions on doing this.
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Step 1:​

Connect to your camera directly in a web browser, even if it is recording to an NVR.​

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If your camera is connected to your local network, just use its local IP address to do this.​

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If it is directly connected to your NVR’s PoE ports, then you will need to use the virtual host feature to connect to the camera via your NVR’s Camera Management page.​

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Step 2:​

If you have a ColorVu camera from the G3 platform, then make sure you have installed the firmware, version 5.5.800 (build 210628), or later.​

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If you have one of the G5 models (indicated by a ‘C’ at the end of the part number), install version 5.7.2 (build 211228).​

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You can also check your camera’s platform when connected to it in a web browser by going to:​

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Configuration → System→ System Settings → Basic Information​

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The platform will then be indicated by either a “G3” or “G5” in the “Firmware Version Property” box:​

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Note – Please see this guide for instructions on how to check and update the firmware on your camera.​

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Step 3:​

Once you’ve logged in, navigate to:​

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Configuration → Event → Basic Event (for motion detection) / Smart Event (all smart event options support this) → Select your preferred event type​

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Step 4:​

Enable and set your event up in the Area Settings and Arming Schedule pages, this guide explains how to set up motion detection, line crossing, and intrusion detection.​

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Step 5:​

Navigate to the “Linkage Method” page, tick the “White Light” box, and set how long that you want it to remain on for on event triggers (in seconds) in the “Duration” box.​

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Click “Save” once this is done so the settings are kept.​

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How do I use a Hikvision NVR’s “Virtual Host” feature?

One of the most successful selling points of a Hikvision NVR to many small-setup customers is the “Plug and Play” functionality that simplifies the setup process of their surveillance system.

However, plugging a camera directly into a port on the NVR, unfortunately, does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and this can significantly reduce the number of configuration options you have access to.

The NVR does allow you to configure many options for each connected camera, but some essential features are only accessible via connecting to the camera itself (such as audio codec options). This was of course a big problem previously.

With the advent of newer firmware and models of NVR, Hikvision has introduced a feature called Virtual Host. Activating this feature turns your NVR into a “host” for the cameras allowing you to connect to them via a browser. Essentially, the NVR forwards all traffic received from your browser to the appropriate camera you’re trying to connect to, eliminating the biggest problem of plug and play functionality.
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Step 1:​

First of all, access your NVR via a web browser. If you do not know the LAN IP of your NVR, download Hikvision’s tool SADP tool, which scans your network for any Hikvision devices that are connected and allow you to see and change their network settings, including the IP address.​

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Download SADP for Windows ​

Download SADP for MacOS​

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Step 2:​

Once you’ve logged in, navigate to: ​

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Configuration → System → Camera Management​

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This screen displays all the connected cameras on your NVR. Notice that the final column labelled “Connect” is currently empty. We’ll be coming back here in a moment.​

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Step 3: ​

Now, navigate to:​

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Network → Advanced Settings → Other ​

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Turn on the Enable Virtual Host option.​

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Note – Your NVR will reboot when you click “Save”.​

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Step 4:​

Now, navigate back to the Camera Management window from earlier. You’ll notice that the previously empty connect tab now features links for each camera currently connected to your NVR.​

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Step 5:​

Click on any of these links to access the respective camera via your web browser:​

That’s it, you’re done!

This should be useful when you want to access options on your camera that your NVR doesn’t feature. If you have any further questions feel free to ask, we’re happy to help.

Why am I not able to tilt my Hikvision PTZ camera upwards?

Hikvision PTZ cameras are not usually set by default to have their full range of movement enabled. This often means that cameras that are advertised as being able to tilt upwards are not able to do so straight out of the box, as this needs to be enabled in the camera’s settings.

You can check the movement range available on your camera in the PTZ section of its datasheet. Below is an example of this range shown for the DS-2DE5425IW-AE (S5):
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0˚ tilt refers to the camera being in its home position, where it running parallel to the ground beneath and looking straight out at the scene.​

Any negative figure (e.g. -15˚) here refers to the angle that it can tilt to upwards of the 0˚ position.​

Any positive figure (e.g. 90˚) refers to how the angle of tilt available below this 0˚ position.​

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Cameras with “auto flip” will rotate 180˚ and then flip their image when it reaches its full 90˚ downwards tilt, which will give the illusion of you having a full 180˚ (or more) range when you try to continue to tilt beyond this 90˚ position.​

To change the movement range currently set on the PTZ, you will need to connect to the camera directly in a web browser.
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NB – If your camera is directly connected to an NVR’s network ports, then you will need to use the Virtual Host feature to access the camera’s backend. If it is connected to your local network, then you can just browse for its IP address to do this. ​

Then, go to:
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Configuration > PTZ > Basic Settings > Max. Tilt Angle​

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You should have some different options in this dropdown, depending on the maximum tilt range of your camera. If you want to enable the complete range of movement, then select the option with the largest range between the two figures (in this case, “-15 – 90˚”).​

Once you have chosen an option that you’re happy with, make sure to click “save” at the bottom of the page so that these changes are updated on the camera.

How do you Shutdown a Hikvision NVR?

This is a common question by Hikvision users so we thought we would create a short forum post to give a clear answer on the possible ways to shutdown an NVR.

Direct Monitor Access
If you are accessing your NVR from an HDMI/VGA monitor then it is possible to shutdown the NVR from within the menus, depending on the NVR model the menus and shutdown process is slightly different as you will see from the below explanations:

I-series (76xxNI-I2 / 77xxNI-I4 / 96xxNI-I8 / 96xxNI-I16) & K-series (7604NI-K1/4P(B) / 76xxNI-K2 / 77xxNI-K4) NVRs – In the top right corner of the live view you will see a power icon which if you hover over will bring up text that says either ‘Power’ or ‘Power Off’, click the icon and a pop-up menu will appear with 3 options, one of which will be shutdown.

Click shutdown and a box will appear saying ‘shutting down…’ and then after 20-30 seconds, new text will appear asking you to switch the NVR off at the back to complete the shutdown.

(Above is for I-series and K-series NVRs that are running 4.0 GUI and EUI GUI respectively, if your NVRs are running older firmware and not using the latest user interface you will need to follow the below instructions)

7604NI-K1, E-series (76xxNI-E1 / 76xxNI-E2 / 77xxNI-E4), SE-series, and other older generation NVRs – Right-click the live view page and select the main menu from the dropdown, one of the menu options should be clearly labelled ‘Shutdown’ which when clicked should bring up the same 3 options as mentioned above.

Click ‘Shutdown’ and a window should appear with the text ‘shutting down…’ and roughly 20-30 seconds later new text will appear asking you to switch the NVR off at the back to complete the shutdown.

Browser Access
if you are accessing the NVR primarily from a browser then your only option for shutting the NVR down is to simply flick the switch on the back of the NVR because the browser menus do not include a button to shut the NVR down like you can with the direct monitor.

How do I know if the lens on my Hikvison mini dome is orientated correctly?

It’s easy to install your Hikvision mini dome only to turn it on and find that the image is upside down. If you’re not familiar with Hikvision cameras, adjusting the lens and settings can be confusing. This post will explain the two different ways that you can rotate your camera’s image by:
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1.Manually rotating the lens itself.

2.Rotating the cameras image 180° in the image settings.

Part 1: How do I orientate my camera’s lens manually?
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1.Remove the mini dome’s cover by loosening the screws surrounding the glass dome, shown in the image below:

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2.You should now be seeing something like the image below. Loosen the locking screw to the right of the lens, and then the lens bracket which locks the orientation of the lens in place. The lens is effectively attached to the camera body via a ball and socket joint, so this can be orientated however you like.

Part 2 of this guide explains rotating the lens in more detail, as well as how to rotate the lens on the turret and bullet styles of camera – How-to: How do I set up Corridor Mode on my Hikvision Turret, Bullet or Mini Dome IP CCTV camera?

NB – This image shows a camera with the lens rotated 180°, you’ll actually need this 90° marker to be in the 3 o’clock position, and the 180° marker pointing towards the bottom of the unit.

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3.The lens should be positioned like the one shown in the below image. The small line marker located directly parallel to the 180° marker signifies the top of the lens. So, this needs to be pointing up, towards the top of your scene. This will orientate the camera’s view correctly. You should also make sure that the lens bracket is repositioned correctly so that the thicker part surrounds the top half of the lens.

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4.Now, tighten the locking screws and fasten the dome cover back in place, making sure the cover screws are tight to prevent water ingress into the camera. It’s always worth checking your camera stream before doing this to make sure that the camera view is orientated as you like.

For a guide on installing you Hikvision IP camera correctly to ensure it is properly waterproofed, please see this guide – Please Read: IMPORTANT – Installing Hikvision IP Cameras Correctly

Part 2: How do I orientate my Hikvision camera’s view through its settings?
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1.Log into your camera’s web browser interface (not your NVR’s), by entering its IP address into the browser’s address bar. This will only work for cameras that are on the same LAN as your PC. If the camera is directly connected your NVR’s PoE ports, then you will need to use the NVR’s ‘VIrtual Host’ feature to access the camera’s own browser view, which gives you access to a wider range of settings.

NB – It is recommended that you use Internet Explorer if possible. If you are a macOS user, the best web browsers for this seem to be Google Chrome or Apple’s Safari. You might need to install Hikvison’s macOS Web Plugin as well.

2.When you have access to the cameras in a web browser, go to:

Configuration > Image > DIsplay Settings > Video Adjustment

The different options are will adjust your image as described below:

Left/Right: The image will be flipped horizontally, so it appears as a typical mirrored image.
Up/Down: The image will be flipped vertically, which will still show a mirrored image of the default view as you are not actually ‘rotating’ the image 180°
Center: This will be the option that you need to select to rotate the image 180°, which will show the same view as physically rotating the lens would.

If you only need to rotate the image 90°, then setting the Rotate option to ON will do this, as shown below.

To rotate your view 270°, set the Mirror dropdown to Center, and then set Rotate to ON.
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Thanks for reading – hopefully, this will prove helpful to some of you in the future! As always, please feel free to post any questions or feedback that you have below or by creating a new thread.

Hikvision Password Reset Options – 4 Ways the User can reset their Passwords

The new video from Hikvision (linked below) takes you through the 4 password reset options that the user can do themselves, these are:

1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File

IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none of the setups explained in the video you will have to follow the traditional reset file method as described here (remember though that we at use-IP will only reset passwords of our own customers)

How to Set up the Hikvision 2nd Generation Modular Intercom

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom solution to answer them confidently.

Now we have finally found time to get a demo intercom system set up, test some of the features, and give you a guide of how to get a basic intercom solution up and running.

The below guide will initially** be split into 3 key sections with multiple sub-sections:

Single Module Setup (Video Intercom Module)
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• Setting up the Video Intercom Module

• Setting up the Indoor Station

Three Module Setup (Video, Indicator, Keypad)
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• Sub Modules & Dip Switches

• Setting Room Numbers & Unlock Codes

Six Module Setup (above + Display, RFID, nametag)
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• Nametag & Display Modules

• Card Reader Module

The reason we have decided to cover it this way is that the modular nature of the solution means there are too many variations to cover specifically, so instead we will cover the details of the 3 most common setups and once you know the basics of all 3 any combination of modules should be achievable.

(**IMPORTANT – This will be a continual work-in-progress thread and we will add new posts with explanations of new features & settings as we test the intercom further and learn things from customers & Hikvision Support, this initial post will basically be a contents page for the entire thread)

Will the smart tracking feature on a Hikvision PTZ camera allow it to zoom in to its maximum zoom ratio automatically?

We’re frequently asked if Hikvision PTZ cameras will automatically zoom in to their maximum ratio when they are automatically tracking a target. After talking to Hikvision, we found out that you’ll need to do the following to enable the camera to do this:

On the camera’s menu (via a web browser) navigate to:

Configuration > PTZ > Smart Tracking

Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.

Do It Youself – How To Silence a HikVision DS-7608NXI-I2/4S AcuSense NVR

Hi Guys,

I’m new to business here, but have made a video tutorial to decrease fan noise on my AcuSense 7608-NXI-i2-4S device. Maybe this helps others as internal construction of many NVRs from HikVision seems to be almost the same.

I also have some questions towards the community.
1. What is my latest firmware available for my NVR?
It is an AcuSense 7608NXI-i2-4s, but as I see it is not a full i-series device.
i-series are up to 4.22, but mine seems to be different. Can I use firmware here or not: Firmware – Latest HikVision Firmware for I-Series NVRs – V4.22.005

2. Scene change detection+alarm seems to be problematic. My cameras are AcuSense 2086G2 Bullet, but they do only detect scene change when going completely dark scene to normal recording scene. If I let them record a normal scene situation and then simulate a camera removal from wall situation – camera does not trigger a scene change event.

How to update the Hik-Connect App on your Android phone using Hikvision’s App Store

The method for updating the Hik-Connect App on Android devices has recently changed to mean that users can no longer update via Google’s Play Store. To use Version 4.1.0 of the app Android users now need to access Hikvision’s own App Store and update via the .apk file which is downloadable from there. The reasons for this change have been discussed in this post, as well as our thoughts on the situation.

This simple tutorial has been put together to walk you through this new method for updating in 5 easy steps, so that you can ensure you install the latest version of the Hik-Connect app is installed properly on your Android device.

Step 1:
Open Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup. If you don’t have the app installed or do not get this popup upon opening the act, this link to the Hikvision App Store will take you to the update file.

You need to make sure you open this page on the Android device that you wish to install the updated software on, as this will be the device that the update file is saved to! In the App store, make sure Android is selected in the top-left hand corner and then select Download beneath Hik-Connect to get the .apk update file.
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Step 2:
Press Download when the prompt to do so appears at the bottom of your screen. Don’t worry, this is a safe and secure link!
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Step 3
Select Install when the prompt to do so appears at the bottom of the screen.
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Step 4
The installation will begin, wait for the progress bar to complete… Go and put the kettle on!
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Step 5
If you get the same screen as the one below, then you’re all done. You should now have the latest version (V4) of Hik-Connect installed on your device. You can either press Open to launch the app, or Done to return back to whatever you were previously doing. If your screen doesn’t say App installed with a tick above, then you’ll need to repeat steps 1-4 again!
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How do I set up an alarm to work with an external device on my Hikvision NVR?

We often have customers ask us “how do I get my new NVR to work with an existing alarm system I already have installed” or “how do I connect something to the IN/OUT ports of my NVR?” Indeed, for such an important feature for the NVR’s to have, it is not the most straightforward to get set up with.

We thought it would therefore be useful to put together this guide to walk you through how to configure the alarm function, either through locally through your NVR and monitor, or through Hikvision’s iVMS-4200 software, in 10 easy minutes.

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Contents:

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?​

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

As daunting as it may seem when you look at the multiple different alarm ports in the back of your NVR, this part is simple enough once you know what you’re doing. If you’re struggling to find you alarm IN/OUT ports, they are the block of green connections which should be labeled as “ALARM IN/OUT” on the device.

The number of connections will vary here depending on the size of your NVR, the picture shown is of a smaller Hikvision DS-7608NI-K2-8P 8 Channel NVR. Larger NVRs will have more of each connection, but nonetheless, the process is the same.

Firstly, make sure you can locate the NVR’s “ALARM IN ” and “ALARM OUT ” ports, with their corresponding “Ground/G” ports. If you’re connecting a device to trigger your NVR cameras with an external event (e.g. a smoke alarm, PIR senor etc) then you’ll need to run the wires from the device into one of the input ports and its corresponding ground port.

If you’re connecting a device to be triggered by a smart event set up on your NVR (e.g. a siren or warning light), then connect the wires to the output port and corresponding ground port. All the ports are marked up in the picture below but should also be clearly labelled on your unit.
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Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Now that all the necessary connections are made, you’ll need to set up your NVR’s alarm function for it to alert the alarm system that you’re connecting to it.

Firstly, I’ll show you how to do this locally. You’ll need to boot up the NVR, once in the menu, navigate to:

Menu > Configuration > Network > General

Here, you’ll need to insert your network’s IPv4 address, IPv4 subnet mask, IPv4 default gateway and your preferred DNS server:

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• If you’re unsure of your IPv4 address, subnet mask or default gateway, our tutorials on How To find your router and PC’s IP address using a Windows PC or How To find your router and Mac’s IP address using a Mac show you how to do so. Please note, you need to make sure the PC you use to find these is hard wired via a network/Ethernet cable do make sure this turns up the correct addresses for your network/router.

• Unless you know of a preferred DNS server that you’ve set up yourself, Google’s public DNS server address (8.8.8.8) should work fine. It’s worth entering an alternate backup DNS too beside Alternate DNS Server, Cloudflare’s public DNS address is a good option (1.1.1.1). Follow this link for a list of the best publicly available DNS servers.

Now, navigate to:

Network > Email

At this screen, you’ll need to fill in all the fields as appropriate to your Email account. If you’re unsure of these, then complete the fields as below:

Enable Server Authentication: Tick/check this box
User Name: Insert your email address here
Password: Insert the password you use to access this email account
SMTP Server: If you don’t know this, follow this link for “finding your SMTP server address”
SMTP Port: Insert either 25 or 587 here
Enable SSL: Leave this box unticked
Sender: Insert the first part of your email address (everything before @)
Sender’s Address: Insert your email address here
Select Receivers: Insert “Receiver 1/any name” here
Receiver: Insert your email address (same as Sender’s Address)
Enable Attached Picture: Tick/check this this box, it will mean that you’ll receive picture of anything that triggers your cameras’ alarms in an email.
Interval: Insert 5s (5 seconds)
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When you’ve completed these fields, navigate to:

Menu > Camera

Ensure all your cameras are properly connected to the NVR and are visible on this screen. If you haven’t yet added any cameras to your NVR, this guide on adding Hikvision cameras to an NVR walks you through how to do so.
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Now, navigate to:

Menu > Configuration > Alarm

This should take you to the Alarm Status menu. This menu lists the status all your alarm IN/OUT ports and any alarms that have been configured/assigned to these ports.

You’ll need to use this screen to check that you’ve set the correct Alarm Type for the alarm/device that you’re connecting. The options you have are N.O (Normally open) and N.C (Normally Closed). In brief, N.O alarm types use switches/sensors that normally remain open with no current flowing through them, so closing the switch allows for the flow of current and activates the alarm.

N.C alarm types, on the other hand, use switches/sensors the normally remain closed with current flowing through them, so opening the switch stops the flow of current and activates the alarm. There’s a lot to be said about N.O and N.C alarms but for now, you only need to know which category the alarm that you’re using falls under. If you want to take a journey down the N.O vs N.C rabbit-hole, I found this article on the differences between N.O vs N.C useful.
.

To assign an alarm to one of these IN/OUT ports, navigate to:

Alarm > Alarm Input > Settings (click on the small cog) > Trigger Channel

Choose the channel that you would like to trigger your alarm. In this case, we’ve selected channel 1.
.

Now, navigate to:

Settings > Arming Schedule

Select the hours that you would like to schedule your alarm to be turned on for. Typically, this would be 24/7, so set the schedule for Monday, Week 1 as 00:00-24:00. Now, copy this schedule to the rest of the week by clicking Copy and then checking the box for All in the popup window. If you only want your alarm scheduled for certain days, then select the specified days in this popup from the list of 1-7 (1 = Monday, 2 = Tuesday etc).Once you’ve done this, click Apply.
.

Finally, navigate to:

Settings > Linkage Action

Tick the boxes for Notify Surveillance Center and Send Email and then click Apply so that you email notifications whenever the alarm is triggered. If you have connected a separate device to be activated by the alarm in the NVR’s Alarm OUT port, then ticking the box for Trigger Alarm Output will activate this device when your alarm is triggered.
.

That’s it for the local setup section of this tutorial! Your NVR’s alarm function should now be set correctly.

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

The first thing you’ll need to do is ensure you have the most up to date version IVMS-4200 installed and that you’re able to view the live feed of your camera(s) through the software.

If you haven’t already added your NVR to the program, navigate to:

Maintenance and Management > Device Management > Add
.

Add your NVR here by filling out the fields in the popup window, ensure the boxes beside Export To Group and Synchronise Time is checked and then click Add.
.

Now find the NVR on your device list and select:

Remote Configuration (the small cog listed beside your NVR) > [Basic Settings] > Event > Alarm
.

NB the configuration menu layout you will see henceforth will vary between two depending on the model of NVR that you have. I have included both variations for each step, so don’t worry if some of the below screenshots look unfamiliar.

Fill out the alarm parameters here, e.g. as follows:

Alarm Input: Select your NVR’s channel that you would like to trigger your alarm (e.g.: A<-1)
IP Address: Local
Alarm Name: Name your alarm as desired
Alarm Status: Normal/Remain Open or Normal/Remain Closed depending on the type of alarm, see the first half of this tutorial to understand the differences
Enable Alarm Input Handling/Enable Alarm Linkage Actions: Check this box
Arming Schedule: All-day Template
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.

Open Arming Schedule, pick an arming template or a custom schedule of hours that you want your alarm active for.
.

Now, Click Settings beside Linkage Method. Check the boxes for Notify Surveillance Centre, Email linkage and Trigger Alarm Output (if you’re connecting an external alarm device to an output channel), then set the desired Triggered Camera.
.

.

Click Save, and then Save again in the alarm configuration window.

Switch back to Main View and select your NVR from the side panel.

Now, click the small alarm picture and speaker icons at the very bottom toolbar so that they’re both enabled and look like the second image below. This will enable the alarm’s function to send an image of its trigger, as well as the audio.
.

That’s it for the remote setup! It’s always worthwhile testing your alarms to check everything is now working as it should be.

If you have any questions or comments to make, please do so in a separate thread mentioning this tutorial and I’ll get back to you as soon as I can.

How to Unbind a Hikvision Device using SADP on a PC

Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a used device that has not been properly disconnected from its previous owners Hik-connect account or if you added the device to an employee’s account and they leave without removing the device from the app correctly.

As long as the Hikvision device has been set up correctly on your local network, then the process of unbinding should be pretty simple:

Step 1 – Open SADP on a PC
Step 2 – Click Refresh and select the device you want to unbind by ticking the box next to the device on the far left of the list
Step 3 – Click Unbind
Step 4 – Enter the current username and password of the device (this is NOT the username & password of the Hik-connect user you are trying to unbind the device from)
Step 5 – Enter the Verification Code and click confirm

You should then see a quick pop-up with a green tick saying Unbind Successful, If the device does NOT unbind and you get an error message like “The device is Offline” or “connecting device failed” then the most likely problem is that your DNS settings for the device are not set correctly.

You can change the DNS settings by logging in to the device using a browser and go to Configuration > Network > Basic Settings > TCP/IP and you will see the 2 DNS boxes at the bottom. We recommend that if you are unsure of what DNS to use that you enter default/most commonly used DNS servers which are shown below:

Prefered DNS – 8.8.8.8
Alternative DNS – 8.8.4.4

Once you have saved these DNS settings the unbind process should work

How do I update HikVision Firmware in just nine simple steps?

Updated 20-2-19 – corrected the link to the portal as Hikvision changed their url (again). Otherwise all is good. We use this method every day. Now viewed over 38,000 times.

Here’s how to upgrade your HikVision camera or NVR to the latest firmware version in just nine simple steps:

Step 1: Download the latest HikVision firmware to your PC.

Step 2: Extract the digicap.dav file (which is the actual firmware file) from the zipped file you downloaded.

Step 3: Copy that digicap.dav file to your PC’s root folder e.g. C://

Step 4: Browse to your NVR, camera, etc – using Internet Explorer:

Step 5: Login and navigate to Config -> Maintenance (screenshot attached below)

Step 6: Scroll to the bottom of the screen you’ll see Upgrade Firmware.

Step 7: Click the Browse button at the right-hand side.

Step 8: Browse to and select the digicap.dav file in your C:// drive

Step 9: Click ‘Upgrade’.
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I have seen reports that you cannot leap updates, but not encountered the problem myself for some time (applies to old firmware of older models). If you do not succeed in upgrading from your current version to the latest version in a single step, please try interim releases.

Additional helpful tips:
.

1.Use a PC

2.Use a wired connection – PC and camera/NVR wired to your network

3.Use Internet Explorer browser (not Edge)

4.Move the digicap.dav file to your C:// folder (root of your HDD)

5.If you select/download firmware for the wrong camera family or device you will see an error message which states – “The type of upgrade file mismatches”

If you need any help finding the latest Hikvision firmware for your device:

Tutorial videos from HikVision Technical Support:

HikVision Firmware Update using Internet Explorer on your PC

HikVision Firmware Update using a monitor connected to your NVR

NVR Firmware update using a USB memory stick

Upgrade devices using IVMS-4200

NB We cannot guarantee outcomes – if you are one of our customers you will of course have our full support. We have only ever supplied official UK version HikVision cameras & NVRs. If you sourced your HikVision products from another supplier you may want to check their recommendations.

How To Set Up Live View & Playback Audio on Hikvision Cameras

There is a small selection of Hikvision cameras that support some sort of audio – audio I/O, built-in mic, 2-way audio – but on multiple occasions, customers have come back to us saying they are getting no audio on live view or playback. So to avoid this problem in the future we are creating this post to take you through the steps that must be completed to get audio from a Hikvision camera.

Step 1 – Update Firmware

Keeping firmware up to date is always important so it is always where we start with any issue, now most firmware should support the audio but if you’ve had a model for several years and never updated it you are likely on an old firmware and so updating just removes any potential problem that might be caused by out of date firmware.

EU Firmware Portal
UK Firmware Portal

The most common audio cameras will be EasyIP 2.0+ (2xx3G0) and EasyIP 3.0 (2xx5FWD/2xx5G1) which all use the same G1 Firmware.

Step 2 – Video & Audio

Login to the camera, go to the Configuration page and open the Video/Audio menu where you will see all the video settings. The important one for audio is the Video Type which needs to be changed from Video Stream to Video & Audio as shown below:
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​

Make sure you also switch the Video Type of any other streams you are using, the main one for most cameras will be the sub-stream which is used when viewing the camera from the Hik-connect app. Also, if your camera is connected to a Hikvision NVR make sure to check the camera is set to Video & Audio in the NVRs Video Settings.

Step 3 – Audio

The final Settings to check are the Audio settings which more often than not out of the box is set up correctly and should look like the below screenshot:
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​

The only setting that might change depending on the model you have is the Audio Input option. If you have a camera with only a built-in mic or 2-way audio then the only option you will have is MicIn, but if the camera only has audio I/O connectors or has both options then you will have both MicIn and LineIn input options. Make sure if your camera has both options that you select the correct input for your setup, LineIn will be used if you have a more powerful audio device connected like an amplifier or a stereo microphone, while MicIn will be for smaller standard Mono microphones.

With all 3 of these steps completed, you should now have live audio from the camera on the browser, app, and direct monitor live view, but there is one final step to have your camera record audio.

Step 4 – Record Audio

Login to your camera/NVR and go to Configuration > Storage > Schedule Settings and select the camera with audio, once you have the schedule for that camera onscreen you will need to click the Advanced button which you will see in the top right of the schedule. A pop up will appear and you will see an option to Record Audio, tick this option and click OK to apply the setting, now all the recorded footage from that camera will have audio.
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<p>The post Hikvision How To Tutorials Chapter 1 first appeared on NVR IPCAMERA SECURITY.</p>

Chapter 1 Startup

1.1 Activate Your Device

For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Before You Start

Power on your device.

Steps

1. Select a language.
2. Click Next.
3. Input the same password in Password and Confirm Password.

/¡K Warning

Strong Password recommended-We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Activate network camera(s) connected to the device.

• Check Use Device Password as Default to use the device password to activate the inactive network camera(s).
• Enter a password to activate network camera(s).

1. Optional: Set an email address for password resetting. When you forget your password, you can reset it by email.
2. Check Enable.
3. Enter an email address.
4. Click Activate.

User Name admin

Password

Weak

Confirm Password

Camera Activation Password 0 Use Device Password as Default

Email to Reset Password 0 Enable

Email Address

Hilook 4K NVR Device Complete Guide

Read More :

1. Hilook Hikvision Password Reset NVR/DVR/IPCAM NEW
2. Hilook Firmware Software Tools
3. How to Find The Encryption/Verification Code? Hilook Hikvision Annke

Figure 1-1 Activation

1.2 Login

• • 1. Set Unlock Pattern

Admin user can use the unlock pattern to login. You can configure the unlock pattern after the device is activated.

Steps

1. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

03 Note

• The pattern shall have 4 dots at least.
• Each dot can be connected for once only.

1. Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

Unlock Pattern

Set Unlock Pattern

Release your finger when done

Figure 1-2 Set

Set Unlock Pattern

Draw pattern again to confirm

• • 1. Log in via Unlock Pattern

Steps

1. Right click the mouse on live view interface.

Figure 1-3 Draw the Unlock Pattern

2. Draw the pre-defined pattern to unlock to enter the menu operation.

nXlNote

• If you have forgotten your pattern, you click Forgot My Pattern or Switch User to log in via password.
• If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.
  • 1. Log in via Password

If your video recorder has logged out, you must login before operating the menu and other functions.

Steps

1. Select User Name.

Welcome

Figure 1-4 Login Interface

1. Input password.
2. Click Login.

• When you forget the password of the admin, you can click Forgot Password to reset the password.
• If you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

Chapter 2 Live View

• 1. GUI Introduction
• Click Target Detection at the upper-left corner, and select or to display the specified live target detection results. For result details, click View More.

HU Note

° Target Detection is only available for certain models.

° Target Detection is valid when HDD is installed.

° 0 is valid for motion detection, line crossing detection, intrusion detection, and facial detection.

• Click to start/stop auto-switch. The screen will automatically switch to the next one.
• Click to enter full screen mode.
• Double click a camera to view it in single-screen mode. Double click again to exit single-screen mode.
• Change a camera live view screen by dragging it from its screen to the desired screen.
• Scroll up/down to turn to previous/next screen.
• Position the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Description

• In the live view interface, there are icons at the upper-right corner of the screen for each

camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Description

• Right click your mouse to display the shortcut menu.

Menu

Ei Single Screen >

S Window Division >

< Previous Screen

> Next Screen

O Si art All! D-swHch

EJ Camera

® Playback

a FTZ Control

Figure 2-2 Right Click Shortcut Menu

• 1. PTZ Control
     1. Configure PTZ Parameter

You shall configure PTZ parameters before controlling a PTZ camera.

Steps

1. Preview a camera in live view and click 0 on shortcut menu.

2. Click PTZ Parameter Settings.

Figure 2-3 PTZ Settings

Figure 2-4 PTZ Parameter

1. Set the PTZ camera parameters.

C0Note

• All parameters should be the same as the PTZ camera.
• For the Coaxitron camera/dome connected, you can select the PTZ protocol to UTC (Coaxitron). Ensure the selected protocol is supported by the connected camera/dome.
• The AHD and HDCVI cameras support coaxitron control.
• Selecting Coaxitron protocol will make other parameters unavailable, including baud rate, data bit, stop bit, parity and flow control.

1. Click OK.
   • 1. PTZ Control Panel Introduction

Table 2-3 PTZ Panel Description

• • 1. Customize Preset

Set a preset location where the PTZ camera would point to when an event occurs.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Select a desired preset in preset list.
3. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
4. Click 1* .

What to do next

Double click a preset in the preset list to call it.

• • 1. Customize Patrol

Patrol refers to a path consists of a series of presets with designated sequence. It provides dynamic live image for monitoring several presets.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Patrol.
3. Select a desired patrol.
4. Click Set.
5. Click + .
6. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The preset number determines the order at which the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point. Speed defines the speed at which the PTZ will move from one key point to the next.

Figure 2-5 Patrol Settings

1. Click Apply.

What to do next

Select a patrol and click Call to call it. The PTZ camera will move according the predefined patrol path.

Patroll ▼

Set Call

Figure 2-6 Call Preset

• • 1. Customize Pattern

A pattern records the movement path and dwell time in a certain position. When you call a pattern, the PTZ camera will move according to the recorded path.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Pattern.
3. Select a pattern.
4. Click Record.
5. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
6. Click Stop Recording. The previous PTZ camera moving path is recorded as a pattern.

What to do next

Select a pattern and click Call to call it. The PTZ camera will move according the predefined

pattern.

Chapter 3 Playback

• 1. GUI Introduction

Go to Playback .

Figure 3-1 Playback

Table 3-1 Playback Interface Description

Figure 3-2 Timeline

• Position the cursor on the timeline, drag the timeline to position to a certain time.
• Period marked with blue bar contains video. Red bar indicates the video in the period is event video.
• Scroll up/down to zoom out/in timeline.
  1. Normal Playback

Play back normal videos.

Steps

1. Go to Playback .
2. Select a camera from the camera list.
3. Select a date on the calendar for playback.

C®Note

The blue triangle at the calendar date corner indicates there are available videos. For example, means video is available. 22 means no video.

1. Optional: Position the cursor on playback window to show control bar.

Figure 3-3 Control Bar

Table 3-2 Button Description

• 1. Smart Playback

The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion detection, line crossing detection, or intrusion detection information.

Before You Start

Configure motion detection, line crossing detection, and intrusion detection rules and detection areas.

Steps

1. Go to Playback .
2. Click Smart.
3. Select a camera.

Figure 3-4 Smart Playback Interface

4. Position the cursor on playback window to show control bar.

Figure 3-5 Control Bar

Table 3-3 Button Description

Normal Video

Set normal video playback speed. The option is only valid when Do not Play Normal Videos is unchecked.

Play Speed of Smart/Custom Video

Set playback speed of videos with smart information. The option is only valid when Do not

Play Normal Videos is enabled.

Play Strategy

Do not Play Normal Videos 0

Normal Video

—- _ ——— X 8

Play Speed of Smart/Custom Video

—————— X1

Cancel

Figure 3-6 Play Strategy

3.4 Back up Clip

You can clip videos during playback. Video clips can be exported to the backup device (USB flash drives, USB HDDs, USB writer, SATA writer, etc.).

Before You Start

Connect a backup device to your video recorder.

Steps

1. Start playback. Refer to Normal Playback for details.
2. Click .
3. Clip videos.

• Click Q, set start and end time, click OK.
• Set a time segment on time bar for clipping.

Figure 3-7 Time Segment

1. Click [7] .
2. Click Export to export the clip to backup device.
3. Search File

Steps

1. Go to Search .
2. Set search conditions.
3. Click Search.

• Click to play the video.
• Click to lock the file. Locked file will not be overwritten.
• Select file(s), and click Export to export file(s) to backup device.

System Date

System Time

Resolution

Enable Wizard

Enable Password

Enable NTP

Interval (min)

NTP Server

NTP Port

1. Configuration (Easy Mode)

Easy mode contains basic configurations. Go to Configuration , and click Easy Mode.

• 1. System Configuration
     1. General

You can configure the output resolution, system time, mouse pointer speed, etc.

Steps

1. Go to Configuration ^ System ^ General .

02-09-2019

19:35:38 ©

1024‘768i60HZ

□

0

□

60

time.windows com

123

Figure 5-1 General Settings

1. Configure the parameters as your desire.

Enable Wizard

The wizard will pop up after the device starts up.

Enable Password

You need to enter password for authentication if the device automatically logged out.

Enable NTP

Network time protocol (NTP) is a networking protocol for time synchronization. The device can connect to NTP (network time protocol) server to sync time.

Interval (min)

Time interval between two time synchronization with NTP server.

NTP Server

IP address of the NTP server.

NTP Port

Port of the NTP server.

1. Click Apply.
   • 1. User

Add User

There is a default account: Administrator. The administrator user name is admin. Administrator has the permission to add, delete, and edit user. Guest user only has live view, playback, and log search permission.

Steps

1. Go to Configuration ^ User .
2. Click Add and confirm your admin password.

Figure 5-2 Add User

1. Enter user name.
2. Enter the same password in Password and Confirm.

/ * \ Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK.

– Click / to edit user.

Set Password Resetting Email

When you forgot your login pattern and password, the device will send an email contains verification code to your email for password resetting.

Steps

1. Go to Configuration ^ User .
2. Click Password Resetting Email.
3. Enter admin password for authorization.
4. Enter an email address.
5. Click OK.

Reset Password

You can reset your password when you forgot your login pattern and password.

Steps

1. Click Forgot Password at the password login interface.
2. Click Next if you agree the Privacy Policy, you can scan the QR code to read it.
3. Follow the wizard to reset password.

5.1.3 Exception

You can receive exception events hint in alarm center, and set exception linkage actions.

Steps

1. Go to Configuration ^ System ^ Exception .
2. Optional: Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Check Event Hint.
4. Click at the upper-right corner of local menu to enter alarm center.
5. Select an event type.
6. Click Set to select events to hint.
7. Set Exception Type
8. Select Normal Linkage and Trigger Alarm Output type for exception linkage actions.

□ Audible Warning □ 10.96.15.145:8000->1

□ 10.96.15.1 45:8000->2

□ Notify Surveillance Center

□ Send Email

Figure 5-3 Exceptions

1. Click Apply.

5.2 Network Configuration

• • 1. General

You shall properly configure the network settings before operating the device over network.

Steps

1. Go to Configuration ^ Network ^ General .

DHCP

IPv4 Address

IPv4 Subnet Mask

IPv4 Default Gateway

Obtain DNS Automatically 0

Preferred DNS Server

Alternate DNS Server

Figure 5-4 Network

1. Set network parameters.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

Obtain DNS Automatically

If DHCP is checked. You can check Obtain DNS Automatically to automatically obtain

Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. HiLookVision

HiLookVision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the video security system.

Steps

1. Go to Configuration ^ Network ^ Platform Access .
2. Select Access Type as HiLookVision.
3. Check Enable. The service terms will pop up.
4. Scan the QR code to read the service terms and privacy statement.
5. Check I have read and agree to Service Terms and Privacy Statement. if you agree the service terms and privacy statement..
6. Click OK.
7. Optional: Check Stream Encryption. It requires to enter verification code in remote access and live view after this function is enabled.
8. Optional: Check Custom, and edit Server Address.
9. Enter a code in Verification Code. You can click Refresh to randomly generate a verification code.
10. Bind your device with a HiLookVision account.
11. Use a smart phone to scan the QR code, and download HiLookVision app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to HiLookVision Mobile Client User Manual for details.

Figure 5-5 Download HiLookVision

2) Use HiLookVision to scan the device QR, and bind the device.

Hl® Note

If the device is already bound with an account, you should unbind with the current account.

1. Click Apply.

What to do next

You can access your video recorder via HiLookVision.

• • 1. Email

Set an email account to receive event notification.

Before You Start

• Ensure your video recorder is in a local area network with an SMTP mail server.
• Configure your network parameters. Refer to General for details.

Steps

1. Go to Configuration ^ Network ^ Email .

Server Authentication

User Name

Password

SMTP Server

SMTP Port

SSUTLS

Attached Picture

Sender

Sender’s Address

Select Receivers

Receiver

Receiver’s Address

Figure 5-6 Email

1. Set email parameters

Server Authentication

(Optional), check it to enable the server authentication feature.

User Name

The user account of email sender for SMTP server authentication.

Password

The password of email sender for SMTP server authentication.

SSL/TLS

(Optional), check it to enable SSL/TLS if it required by the SMTP server.

Sender

The sender name.

Sender’s Address

The sender’s email address.

Select Receiver

Select a receiver. Up to 3 receivers are available.

Receiver

The receiver name.

Receiver’s Address

The receiver’s email address.

djNote

• For network cameras, the event images are directly sent as the email attachment. One network camera only sends one picture.
• For analog cameras, 3 attached pictures will be sent for one analog camera when an event occurs.

1. Click Apply.

5.3 Camera Management

• • 1. Network Camera

Add Network Camera by Device Password

Add network cameras which the password is the same as your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct. Refer to General for details.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera . The online cameras on the same network segment with your video recorder are displayed in the camera list.

+ Ql UI 0 9 Search!-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 5-7 IP Camera Management Interface

1. Click + to add the camera.

Add Network Camera Manually

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera is activated.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .
3. Set network camera parameters, including IP address, protocol, management port, etc. You can check Use IPC Active Password to use the device password to add network camera(s).
4. Optional: Click Add More to add another network camera.
5. Click OK.

Figure 5-8 Add Network Camera

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / to edit the selected camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can select the channel port No. to choose a connecting channel.

1. Click OK.

Sort Channel Order

Channel layout windows are ordered by channel number. You can change the camera linked channel number by dragging windows.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click Sort Channel.
3. Drag a channel window to the channel number as your desire.
4. Click Apply.

C®Note

After sorting channels, the device will reconnect to network cameras.

Configure Remote Settings

For the camera parameters that were only configurable via web browser, remote settings function provides an operation interface to configure remote camera parameters.

Before You Start

Ensure your camera is properly connected.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click Remote Settings
3. After the device resource is initialized, select a camera.
4. Set camera parameters.

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

5.3.2 OSD Settings

Configure OSD (On-Screen Display) settings for the camera, including date format, camera name, etc.

Steps

1. Go to Configuration ^ Camera ^ OSD .
2. Select a camera.

Figure 5-9 OSD

3. Drag the text frames on the preview window to adjust the OSD position.

4. Click Apply.

5.3.3 Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

C® Note

The operation may differ according to different models.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

US Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Configure Arming Schedule

Steps

1. Select Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

djNote

Time periods shall not be repeated or overlapped.

Figure 5-10 Set Arming Schedule

1. Click Apply.

Configure Alarm Linkage Action

Alarm linkage actions will be activated when an alarm or exception occurs.

Steps

1. Click Linkage Action.

Figure 5-11 Linkage Actions

2. Set normal linkage actions, trigger alarm output, trigger recording channel, etc.

Full Screen Monitoring

The local monitor will display the alarming channel image in full screen when an alarm is triggered. It requires to select the alarming channel(s) in Trigger Channel.

Audible Warning

It will trigger an audible beep when an alarm is triggered.

Notify Surveillance Center

The device will send an exception or alarm signal to the remote client software when an alarm is triggered.

Send Email

It will send an email with alarm information when an alarm is triggered.

PTZ Linkage

It will trigger PTZ actions (e.g., call preset/patrol/pattern) when smart events occur.

3. Click Apply.

5.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 5-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

5.4.2 Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o

5.5 Recording Management

• • 1. Storage Device

Initialize HDD

A newly installed hard disk drive (HDD) must be initialized before it can be used to save videos and information.

Before You Start

Install at least an HDD to your video recorder. For detailed steps, refer to Quick Start Guide.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.

Figure 5-12 Add NetHDD

7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.

8. Click OK. The added NetHDD will be displayed in the storage device list.

5.5.2 Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous. Refer to Edit Schedule for details.

Configure Event Recording

You can configure the recording triggered by the motion detection, line crossing detection, and intrusion detection.

Steps

1. Go to Configuration ^ Event ^ Smart Event .
2. Configure the event detection and select the channels to trigger the recording when an event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event. Refer to Edit Schedule for details.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 5-13 Recording Schedule

Continuous

Continuous recording.

Event

Recording triggered by all event triggered alarm.

1. Select a camera in CameraNo.
2. Check Enable.
3. Configure the recording schedule.

Edit a. Click Edit.

Schedule b. Select a day to configure in Weekday.

1. To set an all-day recording schedule, check All Day and select schedule type.
2. To set other schedules, uncheck All Day, and set Start/End Time and schedule type.

Note

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Figure 5-14 Edit Schedule

1. Click to select schedule type as Continuous or Event.

Draw

Schedule

5. Click Apply.

1. On the table, drag the mouse on the desired period to draw a colored bar.

5.5.3 Configure Recording Parameter

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Configure recording parameters.

Main Stream

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub­stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-Stream

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in Kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

C® Note

Higher resolution, frame rate, and bitrate provide you better video quality, but it also requires more internet bandwidth and uses more storage space on the hard disk drive.

1. Click Apply.

Chapter 6 Configuration (Expert Mode)

Go to Configuration , and click Expert Mode at the lower-left corner.

• 1. System Configuration
     1. General

Configure Basic Settings

You can configure the language, system time, output resolution, mouse pointer speed, lock screen password, etc.

Go to Configuration ^ System ^ General ^ Basic Settings , configure the parameters as your desire, and click Apply.

Language

The default language is English.

VGA/HDMI Resolution

Select the output resolution, which must be the same with the resolution of the VGA/HDMI display.

Lock Screen Password

You need to enter password for authentication if the screen is locked.

Mouse Pointer Speed

Set the speed of mouse pointer. 4 levels are configurable.

Wizard

The wizard will pop up after the device starts up.

Enhanced Decoding Mode

Disabling enhanced decoding mode will reduce the local decoding capability by half and restart the device.

Configure DST Settings

DST (Daylight Saving Time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

Go to Configuration ^ System ^ General ^ DST Settings , configure the parameters as your desire, and click Apply.

Configure More Settings

You can configure your device name, lock screen time, output mode, etc.

Go to Configuration ^ System ^ General ^ More Settings , configure the parameters as your desire, and click Apply.

Device Name

Edit the video recorder name.

Device No.

The number is required in the connection with remote control, network keyboard, etc. Edit the serial number of video recorder. The device number ranges from 1 to 255, and the default value is 255.

Lock Screen

Set timeout time for lock screen.

Menu Output Mode

Choose output to display local menu.

Figure 6-1 More Settings

• • 1. Live View

Configure General Parameters

You can configure the output interface, mute or turning on the audio, event output interface, etc.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .

Enable Audio Output

Volume

Figure 6-2 Live View-General

1. Configure the Live View parameters.

Live View Mode

Select the live view window division.

Dwell Time

The time to dwell in a camera before switching to next camera when auto-switch in live view is enabled.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time to show alarm event image.

Enable Audio Output

Turn on/off audio output for the selected video output.

Volume

Adjust the live view, playback, and two-way audio volume for the selected video output interface.

1. Click Apply.

Configure Live View Layout

Steps

1. Go to Configuration ^ System ^ Live View ^ View .
2. Select Video Output Interface to configure.
3. Click to select a window and click a camera No. in the camera list you would like to display. + means no camera is displayed on the window.
4. Optional: Click Q / f? to start/stop live view of all the cameras in order.
5. Click Apply.

Configure Channel-Zero Encoding

Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

Steps 1. Go 2. Set 3. Go

to Configuration ^ System ^ Live View ^ General . Video Output Interface as Channel-Zero.

to Configuration ^ System ^ Live View ^ Channel-Zero .

Enable Channel-Zero Encoding

Frame Rate

Max. Bitrate Mode

Max. Bitrate(Kbps)

Figure 6-3 Channel-Zero

1. Check Enable Channel-Zero Encoding.
2. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement.
3. Click Apply.

6.1.3 User

Refer to User for details.

6.2 Network Configuration

• • 1. TCP/IP

TCP/IP must be properly configured before you operate video recorder over network.

Steps

1. Go to Configuration ^ Network ^ General ^ TCP/IP .
2. Configure network parameters.

Working Mode

Multi-address Mode

The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default route. And then the system is connecting with the extranet and the data will be forwarded through the default route.

Net-fault Tolerance Mode

The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the video recorder will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.

Load Balance Mode

By using the same IP address and two NIC cards share the load of the total bandwidth, which enables the system to provide two Gigabit network capacity.

C® Note

Working mode is only available for certain models.

NIC Type

Select NIC type as your desire. If your device supports Wi-Fi dongle function, the NIC of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

MTU

The maximum transmission unit (MTU) is the size of the largest network layer protocol data unit that can be communicated in a single network transaction.

Default Route

Select a route as your desire. If your device supports Wi-Fi dongle function, the route of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

Auto Obtain DNS

If DHCP is checked. You can check Obtain DNS Automatically to obtain Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. DDNS

Dynamic domain name server (DDNS) maps dynamic user IP addresses to a fixed domain name server.

Before You Start

Register DynDNS, PeanutHull and NO-IP services with your ISP.

Steps

1. Go to Configuration ^ Network ^ General ^ DDNS .

Enable 0

DDNS Type DynDNS ▼

Server Address

Device Domain Name

User Name

Password

Status DDNS is disabled

Figure 6-4 DDNS

1. Check Enable.
2. Select a DDNS type.
3. Enter parameters including service address, domain name, etc.
4. Click Apply.

What to do next

You can view DDNS status in Status.

• • 1. NAT

Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.

Before You Start

Enable the UPnP™ function of your router if UPnP™ is required. When the device network working mode is multi-address, the default device route should be on the same network segment as the LAN IP address of the router.

Steps

1. Configuration ^ Network ^ General ^ NAT .
2. Check Enable.
3. Select Mapping Type as Manual or Auto

Auto The port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping.

Manual Select an external port type. Click / to edit External Port. You can use the default external port No., or change it according to actual requirements. External Port indicates the port No. for port mapping in the router.

The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.

1. Set the virtual server of your router, including internal source port, external source port, etc. The virtual server parameters shall be corresponding with your device port.
   • 1. Ports (More Settings)

Set different port types to enable relevant functions as your desire.

Go to Configuration ^ Network ^ General ^ More Settings .

Alarm Host IP/Port

The device will send the alarm event or exception message to the alarm host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

Alarm Host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the Alarm Host Port (7200 by default) must be the same as the alarm monitoring port configured in the software.

Server Port

For remote client software access. Ranges from 2000 to 65535. The default value is 8000.

HTTP Port

For remote web browser access. The default value is 80.

Multicast IP

Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network. A multicast IP address covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS software, the multicast address must be the same as that of the device.

RTSP Port

RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The port is 554 by default.

Output Bandwidth Limit

You can check the checkbox to enable output bandwidth limit.

Output Bandwidth

After enable the output bandwidth limit, input the output bandwidth.

CUl Note

• The output bandwidth limit is used for the remote live view and playback.
• The default output bandwidth is the maximum limit.

Figure 6-5 Port Settings

6.2.5 Upload Logs to the Server

You can upload system logs to the server for backup.

Steps

1. Go to Configuration ^ Network ^ General ^ Log Server Settings .

Enable

Upload Time Interval (Fi) 1

Server IP Adtfress

Port 514

Apply

Figure 6-6 Log Server Settings

1. Turn on Enable
2. Set Upload Time Interval, Server IP Address, and Port.
3. Optional: Click Test to test if parameters are valid.
4. Click Apply.
   • 1. HiLookVision

Go to Configuration ^ Network ^ Platform Access . Refer to HiLookVision for details.

• • 1. Email

Go to Configuration ^ Network ^ Email . Refer to Email for details.

6.3 Camera Management

• • 1. Network Camera

Add Automatically Searched Online Network Camera

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Camera .
2. Click Online Device. The online cameras on the same network segment will be displayed in the list.

+ Qi ICT O 9 Searchl-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 6-7 Online Device

1. Select a network camera, and click Add to add it.

Add Network Camera Manually

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera should be in the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Activate the network camera to add.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .

Figure 6-8 Add IP Camera

3. Enter information of the network camera to add.

Use Channel Default Password

If it is checked, the video recorder will add the camera by the set channel default password.

4. Click Add.

Add Network Camera on Different Network Segment

If your network camera is on a different network segment, the device can search its IP address within a range of IP addresses, and add it.

Before You Start

• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click Advanced Search.
3. Enter Network Segment.

first three octets the camera IP address.

O If your network camera is not on the same network segment with the NVR and s… ,

□ Network Segment 192 . 168 . 0 . 0

□ Network Segment 192. 168.1 . ~

| Cancel

Figure 6-9 Enter Network Segment

1. Click Add.

Add Network Camera Through Plug-and-Play

If an inactive network camera or third party ONVIF camera is connected to your network, the video recorder may automatically detect and add the camera, or notify you to manually add it.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click More.
3. Select Plug-and-Play.
4. Optional: Enable Auto Add Network Camera. The video recorder would automatically detect and add the inactive network camera or third party ONVIF camera.

Plug-and-Play x

Auto Add Network Camera «

OK

Figure 6-10 Auto Add Network Camera

‘Note

If you turn off Auto Add Network Camera, when an inactive network camera or third party ONVIF camera is connected to your network, the video recorder would automatically detect it and notify you to add it.

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / of an added network camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the drop-down list.

1. Click OK.

Example

Enter an example that illustrates the current task (optional).

What to do next

Enter the tasks the user should do after finishing this task (optional).

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Add Network Camera Through PoE

The PoE interfaces enable the device to transfer electrical power and data to connected PoE cameras. And the PoE interface supports the Plug-and-Play function. Connectable PoE camera number varies with device models. If you disable a PoE interface, you can also use it to connect to an online network camera.

Add PoE Camera

Steps

1. Go to Configuration ^ Camera ^ Camera ^ PoE Settings .
2. Enable or disable long network cable mode by selecting Long Distance or Short Distance.

Long Distance

Long-distance (100 to 300 meters) network transmissions via PoE interface.

Short Distance

Short-distance (< 100 meters) network transmission via PoE interface.

C® Note

• The PoE ports are enabled with the short distance mode by default.
• The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 Mbps.
• The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
• When the transmission distance reaches 100 to 250 meters, you must use the CAT5e or CAT6 network cable to connect with the PoE interface.
• When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.

Figure 6-11 Add PoE Camera

1. Click Apply.
2. Connect PoE cameras to your device PoE interfaces with network cables.

What to do next

The connected PoE camera will be displayed in Configuration ^ Camera ^ Camera ^ IP Channel .

You can click its status to view live image.

Add Non-PoE Network Camera

You can use the PoE channel resource to connect a non-PoE network camera.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click jo of a channel with no linked network camera.
3. Select Adding Method as Manual.

Plug-and-Play

The camera is physically connected to the PoE interface. You can click ® in the added device list to edit its parameters.

Manual

Add IP camera without physical connection via network cable.

1. Set other parameters, such as user name, password, and IP address.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

Configure Channel Type

You can disable a PoE channel to additionally increase a normal IP channel resource.

Go to Configuration ^ Camera ^ Camera ^ PoE Binding Configuration , and set the PoE channel as your desire.

Figure 6-12 PoE Binding Configuration

Sort Channel Order

Go to Configuration ^ Camera ^ Camera . Refer to Sort Channel Order for details.

Configure Remote Settings

Go to Configuration ^ Camera ^ Camera . Refer to Configure Remote Settings for details.

Import/Export IP Camera Configuration File

The information of added network camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc. And the exported file can be edited on your computer, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

Before You Start

Connect a backup device like USB flash drive to your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click El
3. Click Export to export configuration files to the connected backup device.
4. To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the video recorder.

Advanced Settings

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Configure the parameters as your desire.

H.265 Auto Switch Configuration

If you enable the option, video recorder will automatically switch to H.265 stream for the network camera (which supports H.265 video format) for the initial access.

Upgrade

Upgrade the added network cameras.

Channel Default Password Management

Change the default password of activating and adding network camera.

• • 1. Display Settings

Configure the OSD (On-Screen Display), image settings, exposure settings, day/night switch settings, etc.

Steps

1. Go to Configuration ^ Camera ^ Display .
2. Select Camera.
3. Configure parameters as your desire.

OSD Settings

Configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc.

Image Settings

Customize the image parameters including the brightness, contrast, and saturation for the live view and recording effect.

Exposure

Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.

Day/Night Switch

The camera can be set to day, night, or auto switch mode according to the surrounding illumination conditions.

Backlight

Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

Image Enhancement

For optimized image contrast enhancement.

OSD Settings

Image Settings

Exposure

Day/Night Switch

Backlight

Image Enhancement

Camera Parameters Settings

Camera

Camera Name

Camera 01

Figure 6-13 OSD

4. Drag the text frames on the preview window to adjust the OSD position.

5. Click Apply.

• • 1. Privacy Mask

You are allowed to configure the privacy mask areas that cannot be viewed or recorded.

Steps

1. Go to Configuration ^ Camera ^ Privacy Mask .
2. Select Camera.
3. Check Enable.

Clear Area 1

□ Clear Area 2

□ Clear Area 3

□ Clear Area 4

Clear All

Camera

Enable

Figure 6-14 Privacy Mask

4. Drag to draw an area on the window. The frames of the areas will be marked with different colors.

OZlNote

Up to 4 privacy mask areas can be configured. The size of each area can be adjusted.

5. Click Apply.

6.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 6-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

6.5 Event Configuration

• • 1. Normal Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Video Tampering

Trigger alarm when the lens is covered and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Tampering .

Figure 6-15 Video Tampering

1. Set Camera.
2. Turn on Enable.
3. Adjust Sensitivity as your desire. The higher the value is, the more easily the video tampering can be triggered.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Video Loss

Detect video loss of a camera and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Loss .
2. Set Camera.
3. Turn on Enable.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Alarm Input

Set linkage actions for an external sensor alarm.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Input .

Figure 6-16 Alarm Input

Note

Local alarm input: Local alarm input is triggered by the external device that connected to the video recorder’s terminal block.

1. Click jo of a desired alarm input.

Figure 6-17 Edit Alarm Input

1. Customize Alarm Name.
2. Set alarm type as N.O (normally open) or N.C (normally closed).
3. Set Settings as Input to enable the function.

C®Note

If you set Settings as Nonuse, the alarm input will be disabled. If you set Settings as One-Key Disarming, the selected linkage method(s) of the alarm input will be disabled.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Alarm Output

Trigger an alarm output when an alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Output .

Figure 6-18 Alarm Output

1. Click <o of a desired alarm output.
2. Customize Alarm Name.
3. Select Dwell Time.

Figure 6-19 Edit Alarm Output

1. Set Settings as Input to enable the function.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Click Apply.

Flashing Light Alarm Output

When light and audio alarm camera is connected, you can set the flashing time, flashing frequency, and arming schedule of the flashing light alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click E for any row.
3. Set the Flashing Time and Flashing Frequency.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. ClickSave.

Audio Alarm Output

When light and audio alarm camera is connected, you can set the parameters and arming schedule of the audio alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click S for any row.
3. Select the Audio Type as Alarm Sound, Prompt Sound, or Custom Audio.

CHjNote

• When you select the Alarm Sound, you also need to select the alarm sound type.
• When you select the Alarm Sound, you also need to upload the custom audio, enter the audio name and select the uploaded audio in the drop-down box of Custom Audio.

1. Set the Alarm Times and Sound Volume.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. ClickSave.

Exception

Exception events can be configured to take the event hint in the live view window and trigger alarm outputs and linkage actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Exception .
2. Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Enable Event Hint.
4. Select events to hint. Choose from:

• Click @ of Event Hint Configuration to select events.
• Click in the upper-right corner of local menu to enter alarm center to select events.

1. Select Exception Type to set its linkage actions.

Event Hint

Set Event Hint 0

Figure 6-20 Exceptions

4. Set the arming schedule. Refer to Configure Arming Schedule for details.

5. Click Apply.

6.5.2 Perimeter Protection

Perimeter protection includes line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

OU Note

Perimeter protection is only available for certain device models or camera models.

Line Crossing Detection

Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Line Crossing .
2. Set Camera.
3. Select VCA Mode.

By NVR

The event will be analyzed by NVR. The device can analyze videos that contain human and vehicle. Only the target of selected type (human or vehicle) will trigger alarms, which can reduce false alarms that are caused by other objects.

By Camera

The event will be analyzed by camera.

1. Turn on Enable.
2. Set the detection rules and detection areas.
3. Set Arming Area.
4. Set Direction as A<->B, A->B, or A<-B.

A<->B

Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms.

A->B

Only an object crossing the configured line from the A side to the B side can be detected.

B->A

Only an object crossing the configured line from the B side to the A side can be detected.

1. Click Max. Size and draw a quadrilateral in the preview window to set the maximum draw area size.
2. Click Min. Size and draw a quadrilateral in the preview window to set the minimum draw area size.
3. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
4. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
5. Optional: Set Detection Target as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

C® Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Intrusion Detection

Intrusion detection function detects people, vehicles, or objects that enter and loiter in a pre­defined virtual region.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Intrusion .
2. Select Camera to configure.
3. Turn on Enable.
4. Set the detection rules and detection areas.
5. Select Arming Area.
6. Adjust Time Threshold and Sensitivity.

Sensitivity

The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm will be triggered. Its range is [1-100].

Time Threshold

Range [1s-10s], the threshold for the time of the object loitering in the region. When the duration of the object in the defined detection area is longer than the set time, the alarm will be triggered.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human body or vehicle.

C® Note

This function is only available for certain models.

1. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Region Entrance Detection

Region entrance detection function detects people, vehicle or other objects which enter a pre­defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Entrance .
2. Select Camera to configure.
3. Check Enable Region Entrance Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.

Region Exiting Detection

Region exiting detection function detects people, vehicle or other objects which exit from a pre­defined virtual region, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Exiting .
2. Select Camera to configure.
3. Check Enable Region Exiting Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.
    • 1. Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o
   • 1. Other Events

Thermal Camera Detection

The device supports the event detection modes of thermal network cameras: fire detection, temperature detection, etc. You can configure the arming schedule and linkage actions of the selected event.

Before You Start

Add a thermal network camera to your device and make sure the camera is activated.

Steps

1. Go to Configuration ^ Event ^ Other Events .
2. Select a thermal camera detection event.
3. Set Camera.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.
   • 1. Configure Arming Schedule

Steps

1. Click Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

[Z@Note

Time periods shall not be repeated or overlapped.

Figure 6-21 Set Arming Schedule

1. Click Apply.
   • 1. Configure Alarm Linkage Action

Configure Full Screen Monitoring

When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Set the event output and dwell time.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time in seconds to show alarm event image. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

1. Go to Linkage Action interface of the alarm detection.
2. Select Full Screen Monitoring alarm linkage action.
3. Select the channel(s) in Trigger Channel settings you want to make full screen monitoring.

OS Note

Auto-switch will terminate once the alarm stops and back to the live view interface.

Configure Audio Warning

The audio warning enables the video recorder to trigger an audible beep when an alarm is detected.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Enable Audio Output and set Volume.
3. Go to Linkage Action interface of the alarm detection.
4. Select Audio Warning alarm linkage action.

Notify Surveillance Center

The video recorder can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the computer installed with client software (e.g., iVMS-4200, iVMS-5200).

Steps

1. Log into video recorder in web browser.
2. Go to Configuration ^ Network ^ Advanced Settings ^ Other .
3. Set Alarm Host IP and Alarm Host Port.
4. In local menu, go to Linkage Action interface of the alarm detection.
5. Select Notify Surveillance Center.

Configure Email Linkage

The video recorder can send an email with alarm information to a user or users when an alarm is detected.

Steps

1. Switch to easy mode.
2. Go to Configuration ^ System ^ Network ^ Email .
3. Configure the Email settings.
4. Go to Linkage Action interface of the alarm detection.
5. Select Send Email alarm linkage action.

Trigger Alarm Output

The alarm output can be triggered by the normal and smart events.

Steps

1. Go to Linkage Action interface of the alarm input or event detection.
2. Click Trigger Alarm Output.
3. Select the alarm outputs to trigger.
4. Go to Configuration ^ System ^ Event ^ Normal Event ^ Alarm Output .
5. Select an alarm output item from the list. Refer to Alarm Outputfor the alarm output settings.

Configure PTZ Linkage

Video recorder can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occur.

Steps

1. Go to Linkage Action interface of the alarm input or VCA detection.
2. Select PTZ Linkage.
3. Select the camera to perform the PTZ actions.
4. Select the preset/patrol/pattern No. to call when the alarm events occur.

PTZ Linkage

PTZ Linkage [D1] IPCamera 01 –

(• Preset No. 5 –

C Patrol No. 1

OPattern No. 1

Figure 6-22 PTZ Linkage

CU Note

You can set one PTZ type only for the linkage action each time.

6.6 Recording Management

• • 1. Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous.

Configure Event Recording

You can configure the recording triggered by the normal event or smart event.

Steps

1. Go to Configuration ^ Event .
2. Configure the event detection and select the cameras to trigger the recording when event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 6-23 Recording Schedule

• Continuous: Continuous recording.
• Event: Recording triggered by all event triggered alarm.

1. Select a camera in Camera No.
2. Check Enable.
3. Configure the recording schedule.
4. Click Edit.
5. Select a day to configure in Weekday.
6. To set an all-day recording schedule, check All Day and select schedule Type.
7. To set other schedules, uncheck All Day and set Start/End time and schedule Type.

CSNote

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Edit

Figure 6-24 Edit Schedule

Ü@Note

You can also Click to select schedule type as ContinuousorEvent.and On the table, drag the mouse on the desired period to draw a colored bar.

1. Click Apply.
   • 1. Configure Recording Parameter

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub-stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Steps

1. Go to Configuration ^ Record ^ Parameter to configure camera main stream and sub-stream parameters.
2. Configure recording parameters.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

Enable H.264+

The H.264+ mode helps to ensure the high video quality with a lowered bitrate. It can effectively reduce the need of bandwidth and HDD storage space.

Audio Source

The audio input signal source. If you select Audio Source as Camera Audio, it will transmit audio via coaxial cable, and make the local audio input signal unavailable. Ensure the camera supports to transmit audio via coaxial cable before selecting Audio Source as Camera Audio.

C®Note

Audio Source is only available for certain models.

1. Click Apply.
   • 1. Storage Device

Initialize HDD

If it is the first time you use your HDD, please initialize it after it is installed.

Before You Start

Install at least an HDD to your video recorder.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.
7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.
8. Click OK.

Result

The added NetHDD will be displayed in the storage device list.

• • 1. Configure Storage Mode

Configure HDD Quota

Each camera can be configured with an allocated quota for storing videos.

Steps

1. Go to Configuration ^ Record ^ Storage Mode .
2. Select Mode as Quota.
3. Select a camera to set quota in Camera.
4. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB).

Mode ® Quota O Group

A Free Quota Space 931 GB

Figure 6-25 Quota

dJNote