Guangzhou Aevision Electronics Technology Co., Ltd. （AEVISION） is a national-level high-tech and both software product provider and software service provider in Guangdong, with a beautiful environment and aggregated types of technology industries in ， Science City, founded in 2007. AEVISION produces 1.2 million cameras, 60 thousand DVRs and 20 thousand other security products annually, being sold in 48 countries and regions, integrating its excellence in video surveillance and the development of video surveillance intelligence software and hardware. world. 

AEVISION mainly focused on video surveillance art production, passed and obtained ISO9001 quality management system certification. All of our products have passed CCC product safety certification, national product energy efficiency certification, national standard GB28181, first and third Ministry of Public Security inspection and certification, and CE, FCC, ROHS and other international standards testing and certification. and the wise city, financial security, intelligent transportation, smart buildings, energy, environmental protection, medicine and other industries, AEVISION provides a range of high-quality video surveillance products.

NVR firmware upgrade local operating instructions

Check the serial number and download the correct upgrade file. Prepare a FAT32 formatted USB flash drive, copy the upgrade file with the .update suffix to the root directory of the USB flash drive, then insert the USB flash drive into the USB interface on the NVR back panel to enter system maintenance-system upgrade – Local upgrade Click Browse, select the upgrade file, click OK and click Upgrade. Wait about 3 minutes, the system will complete the upgrade and restart automatically. After the automatic reboot, the U disk can be removed and the upgrade is complete.

Encrypted serial number

IPC NVR Face Recognition NVR VMS2.0 – 【User manual classification】

IPC Chinese user manual (click to download)

NVR2.0 Chinese user manual (click to download)

NVR face recognition 2.0 operating instructions (click to download)

VMS2.0 Chinese manual (click to download)

IPC English user manual (click to download)

NVR2.0 English user manual (click to download)

VMS2.0 English manual (click to download)

Solutions to common problems of ICP NVR and other products- [document classification]

Our IPC adds third party NVR FAQ (click to download)

FAQ help document (click to download)

NVR2.0 FAQ and Disk Grouping (click to download)

American Power Enzhi standard RTSP address (click to download)

Introductory video about ICP and software operation demonstration

Display of IPC upgrade steps (click to view video) IPC recovery password (client) display (click to view video)  IPC recovery password (super password) display (click to view video)

Introductory video and software work demonstration about NVR

RTSP protocol access demonstration (click to view video) Disc grouping-manual grouping display (click to watch video)

9 intelligent analysis (click to listen to the sound)  mobile phone remote control (click to view the video)

IE-IPC-NVR users please download the plugin first

IE plug-in instructions download —-  IE plug-in browser setting instructions (click to download)

IPC extension download –   IPC extension (click to download)

NVR software —–   NVR2.0 plugin (click to download)

Super password calculator suite

• NVR password recovery tool and usage instructions (click to download)
• Forget password recovery tool software package (click to download)
• IPC recovery password (super password) – click to view the video

Bulk search escalation tool

• Bulk search upgrade tool package (click to download)
• Instructions for the bulk search upgrade tool (click to download)

[Regarding the mobile phone remote control]

Android version IOS version

Promotional video and operating instructions and online condition testing methods

AEeye3.0 demo video (click to watch)  AEeye3.0 operating instructions (click to download)  online situation test method (click to download)

 VMS PC customers

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Please place and use this product in the environment with temperature 0℃-50℃;
The device should be placed horizontally when it is being installed and used, avoid lean or
inversion;
Do not place or install it in the high temperature, wet, dusty and sooty places.
Keep the device away from water drop or plash. Don’t put any object with liquid inside like flower
vase or any other object on the device.
To ensure the normal heat dissipation of the device, there is a fan installed inside the device. The
device should be installed in well-ventilated environment;
The back of the NVR should be away from other devices or the wall above 6cm in order to
release heat;
If the device is used in the regions with much thunder, please install lightning protection device to
avoid host or hardware breakdown by lightning stroke.
2. Attentions
Do not touch the power switch and the NVR by wet hands or wet objects, in order to avoid
electric shock;
After installing the host, please make sure that the host and the chassis are connected to the
ground in order to avoid video and audio signal interference and damaged by static electricity;
Ensure the voltage stability of the power supply of the NVR. Use the power input with stable
voltage value and little wave interference rather than shutdown the NVR by disconnecting the
main switch directly;
Do not drop any liquid or metal on the NVR in case short circuit inside or fire;
The device does not include any hard disk, and you need to properly install the hard disk before
using it, otherwise, you cannot record and playback the video;
The dust on the mainboard will cause short circuit when it is damp. In order to ensure the
long-term normal working, you should regularly deduct the mainboard, connectors, chassis, fan
and so on by a brush;
Do not disconnect the power switch directly when you want to shutdown the NVR. You should
use the shutdown button on the panel in order to avoid damage to the hard disk;
The device system supports HDD format function. If the HDD has been used, please take note
that if it is with FAT 32 format. This NVR only supports HDD with FAT 32 format;
Do not open the device when it is connected with electricity;；
To ensure the integrity of the recording data, please replace the hard disk when it is damaged
(there is disk error record in the log information).
3. Note:
 The user manual is for reference only. The real object is the standard;
The products will be updated at any time. It is subject to update without notice.
Please contact our technical department for the latest programs and additional documentation.
If there is any doubt or dispute, our company reserves the right of final explanation.
This user manual offer references to multi-series products. The specific operation of each product will
not be listed one by one. Please contact our technical department when you have any question.

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