Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article will show you how to change the order of your Blink cameras in the Blink app. 

1.First, tap App Settings  on the bottom left of your Home screen.

2.Then tap Device and System Settings.

3.On the Device and System Settings screen, select the system you want to change under Systems.

On the System Settings screen tap All Devices.

From the Manage Devices screen, you can change the order that your Blink cameras appear in the app. To change the order, press and drag the three bars on the camera that you want to move. Place it in your desired location.

Once you change the order of your cameras, that order will display until you change it.

Return to the Home screen to see the new order of your cameras.

If you have additional mobile devices logged into the same Blink account, you will not see the new camera order on them. This is a per mobile device setting, which gives you the flexibility to view different camera orders on different mobile devices.

Using Your Blink Camera

Read More : Troubleshooting for Blink Mini Camera

Blink and iOS VoiceOver Screen Reader

Hear what your Blink camera sees

The iOS VoiceOver Screen Reader feature allows you to hear descriptions of Live Views and Motion Notifications in the Blink app. Once you enable the VoiceOver and Audio Descriptions options in your iOS device, you can hear descriptions of Live Views, Motion Notifications, or motion clips by tapping on the image in the Blink app.

Note

To ensure the VoiceOver Screen Reader works with the Blink app (version 6.15.0 or later), the iOS must be R15 or later. 

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Examples of VoiceOver describing Motion Notifications in the Blink app

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How to hear a VoiceOver Audio Description in the Blink app

• For a Live View description, tap the camera thumbnail to enter Live View. When Live View opens, the scene description is spoken from your iOS device.

• To hear a description of a Motion Clip, tap Clips  on the Blink home screen. Select a clip and the scene description is spoken from your iOS device.

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iOS VoiceOver links

For instructions on enabling VoiceOver Recognition, visit Use VoiceOver Recognition on the web or in apps without accessibility information.

If you are not already familiar with using VoiceOver, learn about basic navigation and operation gestures.

What are Image Notifications?

Snapshot image from your Blink device

Image notifications send you a snapshot image of what’s happening in front of your Blink camera, so you can easily see activity without opening the Blink app. With a quick look at your notification, you can know immediately if you need to open up Live View to take a closer look, or wait and review your video later. Learn more about how to receive notifications of motion detection.

In order to view image notifications, your Early Notification camera setting must be disabled. Click to learn more about Early Notifications in the Blink app.

Note: Image notifications do not work with the Blink Video Doorbell. Since the Blink Video Doorbell always has Early Notification on by default, you will not be able to view image notifications on it.

If Local Storage is your only available method for saving clips, image notifications will not display since thumbnails are not generated in this case. Learn more about using Local Storage for saving clips.

iOS devices

Android devices

When you have motion alerts enabled on your iOS device, you will see a motion detection notification on your home screen. 

Tapping a notification on your home screen, will take you to the clip list in the Blink app with that saved clip.

When you “long press” on a notification, you will see a larger snapshot of your detected motion.

Image notifications also display when you are within the Blink app.

How to use Live View

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Use this article to understand how to access Live View from your Blink camera. Live View allows you to see your camera’s live video and hear sound directly from the Blink app and from certain Alexa enabled devices‍. 

Blink cameras use your Wi-Fi network to send Live View. The connection must have 2 MB per second or faster upload speed (from your camera to the Blink app). Live View can fail if the internet connection is too slow or external factors like signal strength and wireless interference.

How to access Live View

From the Blink app

To access Live View from the Blink app, tap the Live View play icon on the camera image you want to view.

From a motion notification

Available with certain cameras, Live Views can also be accessed by tapping the Motion Alert push notification sent to your mobile device. This setting must be enabled in the app in order for push notifications to be sent to your device. Learn more about Early Notifications.

If you do not see the Live View play icon for you Video Doorbell, your camera may be in Event Response mode. When this occurs, Live View is only accessible from the notification sent to your mobile device in response to a motion event. Learn more about Event Response.

Note: Even though a motion notification may appear simultaneously on multiple devices, Live View access is limited to one user at a time.

Live View additional options

To conserve bandwidth, your Live View may dim and a Continue? button appears at certain intervals. The button appears a few times until your viewing limit of five minutes is reached. Tap this button to continue watching the Live View.

Portrait orientation

When viewing the Blink app in portrait orientation (tall, not wide), the camera view fills the screen width. You can use the ‘pinch to zoom’ gesture to view image details; however, the actual image size does not change.

Tap the  icon in the top right of your Live View to switch to from portrait to landscape view. You can also turn your mobile device 90° sideways to automatically switch to landscape view.

Landscape orientation

Generally, the Blink app is viewed in landscape orientation (wide, not tall) and the images appear in full screen (as shown below). 

Tap the icon in the top right to switch back to portrait view. You can also turn your mobile device 90° vertically to automatically switch back to portrait view.

Save

Saving Live View clips is an exclusive feature of a Blink Subscription plan. Learn more about how to save Live View clips.

Audio Options

Speaker Icon
While in Live View, tap the speaker icon  to enable or disable the camera’s audio.

Two Way Audio
Cameras with a microphone and speaker display a microphone button  at the bottom. Two-Way Audio‍ is supported on the Video Doorbell, Outdoor and Indoor (Gen 3), Mini, and XT2 cameras.

Learn more about how to use two way audio with your camera’s microphone.

Note: The audio button name depends on your camera.

More Options

While in Live View, tap More for other options. Settings vary between devices.

Extended Live View

Extended Live View is only available in through the Blink Basic, Blink Plus and free trial subscription plans. 

This feature provides images and sound directly from a camera to the Blink app, up to 90 minutes at a time without user intervention. In addition, you can view regular Live View sessions up to five minutes without tapping on Continue.

Learn more about Extended Live View.

Device Settings
Device Settings can be accessed in two ways. One way is from the Blink app’s home screen through . The other way is by tapping the More button in Live View and then tapping . Learn more about how to access your camera’s device settings.

Wired Floodlight Camera: Siren On/Off

The siren can be turned on and off remotely through the app. This plays a loud alert noise through your Wired Floodlight camera’s internal speaker.

Learn more about using the Floodlight Siren.

How to leave Live View

When you’re ready to stop Live View, tap Close in the top left corner on iOS devices and < on Android devices.

Alexa enabled screen devices do not provide the Continue button and remain in Live View until the limit is reached. If the Live View ends before you are finished, you can re-enter Live View by pressing the icon again.

How to record Live View clips

To save Live View clips, you must have a Blink Subscription Plan or a free trial. Visit How to Save Live View clips to learn how to save Live View clips.

Two-way audio

Talking and hearing through your camera

The Blink Outdoor 4, Wired Floodlight, Video Doorbell, Outdoor and Indoor (3rd Gen), Mini, and XT2 cameras have two-way audio. Accessing the Blink app through your mobile device, you can speak and hear through the camera’s speaker and microphone.

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

Confirm microphone access

Enabling your mobile device’s microphone

Before using two-way audio, check your mobile device to ensure the Blink app has permission to use the microphone.

iOS – See the If the microphone doesn’t work in a specific app article for instructions on enabling your mobile device’s microphone.

Android – See the Use your camera & microphone article for instructions on how to enable your mobile device’s microphone.

What if I don’t see the Blink app listed on my mobile device Microphone Permissions list? 

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Two-way audio in the Blink app

Indoor and Outdoor (3rd Gen), Mini, and XT2

Note: Two-way audio is not available in the XT and Indoor (1st Gen).

1.Tap Live View for any of your eligible cameras.

2.At the bottom of Live View is the Hold To Talk button.

3.Press and hold this button while you speak. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

◦ Release the button when you are finished talking and the microphone will mute itself automatically. The audio can be heard through the camera’s speaker on the other end.

4.After 5 minutes, your Live View will stop and you must return to the Home screen to start another Live View session.

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Mini camera. Extended Live View provides up to 90 continuous minutes of viewing.

Outdoor 4, Wired Floodlight Camera and Video Doorbell

1.Tap Live View for any of your eligible cameras.

2.While you’re in Live View, press the Tap to unmute button. The button will turn blue. 

◦ A small animation appears above the button indicating your mobile device’s microphone is active and that your audio will be played through your camera’s speaker.

3.When you’re finished talking, press Tap to mute.

4.After five minutes, your Live View will stop and you must return to the Home screen to start another Live View session. 

Note: With a Blink Subscription Plan or trial, you can use Extended Live View on the Wired Floodlight Camera. Extended Live View provides up to 90 continuous minutes of viewing.

Troubleshooting audio noise

Echo, feedback, or sudden repeated squeal noises

When the camera picks up sounds coming from the Blink app and transmits them back to the Blink app, “feedback” is created. Feedback is a repeating sound that increases in pitch and volume. It can occur when you have the Live View of a camera open in the Blink app and you are within hearing range of the camera.

• To avoid feedback, ensure that your mobile device accessing the Blink app is at least 10 feet away from your Blink camera. 

• To stop existing feedback or unwanted noise, tap the Mute  icon to silence the camera’s speaker. You can also stop the Live View session or switch out of the Blink app entirely.

Chirping, digital noise, or robotic sounds

Blink cameras convert audio into a digital stream so it can be heard for Live Views and recorded clips. During this conversion, extra sounds can sometimes be heard. These sounds may sound like a cluster of noises, scrambled distortion, chirps, or clicks when accessing a Live View or playing back a recorded clip.

The upload speed of your network plays an important part of your digital stream. When network speeds change quickly, your audio may be distorted. Blink devices require at least 2 Mb per second of available upload speed for each Blink device, even when multiple users are online.

Placement of your Blink devices

Device placement recommendations

Placing your camera near hard surfaces may produce unwanted sounds. Because a hard surface reflects sound, the camera microphone may pick up both the original sound and the reflected sound.

Placing the camera on an enclosed shelf or wall, or set back from a table’s edge near or between other objects may create a boxed-in environment that can affect the audio quality of the camera’s microphone and speaker.

For ideal placement, avoid placing your cameras near dense materials like brick, stone, concrete, or metals. Also, avoid placement near other electronic devices and confined spaces.

Setting your camera name and thumbnail

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

When a camera is first installed, its serial number (DSN) is the default camera name, and the thumbnail image will be gray. If you want to change the name of your camera or add a thumbnail picture, follow the steps below.

Change the camera name

From the Home screen, tap the camera name to change it, enter the new name, then tap OK to save.

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Generate a thumbnail

From the Home Screen, tap the thumbnail button . The camera will take a screenshot of what is currently in view and replace the gray with this screenshot. 

The thumbnail remains the same until you refresh it with this button. Learn more about using the Blink app.
 

Device Settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Info

Please update your Blink app if your settings appear differently than shown below. To learn more about updating, visit Current Blink App Versions.

This article describes the Device Settings in the Blink app.

Device Settings is found by tapping the icon  in the top right corner of each thumbnail image on the home screen.

The following settings are accessible by tapping on each menu option.

 General Settings

Last Updated
Tap Pull to Refresh to manually update your camera status.

Name
Camera name that will be displayed on your Home screen. You can edit this name at any time from here or at the Home screen.

Battery Level
This will indicate if your batteries are OK or need to be replaced.

Firmware
Displays your current firmware version.

Status LED
You can set when the LED light displays either as Off or Recording.

Change Wi-Fi  
Use this option if you need to connect your Mini or Wired Floodlight camera to a different router or reconnect your camera to your existing router to troubleshoot an issue.

Connection to Wi-Fi
Displays the Signal Strength from the last time the camera connected. After moving your camera it is a good idea to return here and ensure you have good signal strength.

Connection to Sync Module
Displays the most recent Signal Strength measurement. After moving any part of your system, it is a good idea to visit this settings page to ensure you have good signal strength. If not, move the camera closer to the Sync Module or the Wi-Fi router.

Temperature
The current temperature of that camera. Tap on the temperature to enable temperature alerts or to calibrate the thermometer.

Delete Device
This option removes the camera from your Blink system and it will no longer appear on the home screen.

 Motion Settings

Motion Detection
This setting must be on for the camera to detect motion. If this setting is off, the camera will not detect motion. Note: Once you enable motion detection, arm your camera to receive Motion Detection notifications and to save motion clips.

Motion Recording Types
For Outdoor 4 and Wired Floodlight cameras, select whether you want to see video for all motion, people only, or have them suppressed so no recordings are saved. Note: The Person Detection feature is only available when you have a Blink Subscription plan.

Motion Sensitivity
Controls motion sensor sensitivity. Low sensitivity detects larger objects in motion. High sensitivity detects smaller objects. Adjust sensitivity then test by creating motion notifications to achieve the right balance for your needs.

Motion Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Retrigger Time
The length of time from the completion of one motion clip to the start of another. This can be set from 10-60 seconds.

Early Notification
This option sends the notification as soon as motion is detected and before the clip is complete. In the Blink App, tap the notification to be immediately taken to the Live View of that camera.

 Video and Photo Settings

Motion Clip Length
The length of motion clips to be recorded and this can be set between 5 and 60 seconds. Mini and Doorbell cameras record clips up to 30 seconds.

Video Quality
This allows you to change the video quality of your Blink camera. More information about the different modes can be found here.

End Clip Early If Motion Stops
If the camera stops detecting motion, the clip will end before the full clip length is reached.

Flip Video
This should be enabled when mounting a Mini camera upside down on a ceiling so that the image is rotated right side up.

Night Vision
If set to Off, the illuminator will not turn on. If set to On, the illuminator will always turn on. If set to Auto, the illuminator will only turn on in low light conditions.

IR Intensity
This value controls brightness of the IR illuminator. This value can be set to Low, Medium, or High. Adjust to control glare or show more detail.

Illuminator Intensity
Adjusts the brightness of the LED on the Indoor (1st Gen) camera.

Photo Capture
If Photo Capture is enabled, a photo is taken once per hour. If motion notifications or other events happen (or not), the images are assembled at the end of the day into a photo-animation in the Clip Roll. 

Note: Photo Capture only works with Indoor and Outdoor (3rd Gen) and Blink Video Doorbell cameras when you have an active Blink Subscription Plan. Learn more about Photo Capture.

 Audio Settings

Speaker Volume
A slider sets the speaker audio level on the camera, as well as the chime loudness of your Video Doorbell.

Ringer Volume
Controls how loud the Blink chime sound plays when you press your Video Doorbell button when it’s wired.

 Floodlight Settings

Wired Floodlight Settings:

Light Brightness 
This slider sets the lights’ brightness from a scale of 1-10. The default setting is 5.

Dusk to Dawn
Turn on this setting to automatically switch your floodlights on at dusk and off at dawn, based on the amount of light the camera senses.

Timeout after Manual Activation
Select the amount of time the lights will stay on after they are manually turned on. The default is 5 minutes and you can set the lights to stay on for 30 seconds or up to 15 minutes. You also have an initial option Until I turn off, which requires you to manually turn off the lights.

Motion Activation
When enabled, the lights will turn on if motion is detected. The lights will turn on regardless of whether your system is armed or not.

Motion Activation when armed: When enabled, the lights will turn on if motion is detected and the camera will record a motion clip.
Motion Activation when disarmed: When enabled, the lights will turn on if motion is detected, even if your system is disarmed. No clips will be saved.

Learn more about arming and disarming your Blink system.

Timeout after Motion Activation
Select the amount of time the lights will stay on after motion is detected. The default is 30 seconds and you can set the lights to stay on for 30 seconds or up to 15 minutes.

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Floodlight Mount Settings:

Battery Level
Displays the battery charge percentage for the floodlight.

Light Brightness
This slider sets the LED brightness from a scale of 1-10. The default setting is 5.

Timeout after Motion Activation
This setting controls how long the LEDs remain lit after the detected motion stops. You can chose between 15 seconds or up to 5 minutes after activation. 15 seconds is the default.

Note: When battery powered floodlights are manually turned on they will stay lit up to one minute.

Daylight Mode
When enabled, the LEDs will activate when motion is detected during certain daylight hours, when the outside light is limited like at dusk and dawn. The LEDs will not activate when there is an abundance of outdoor light, often during midday hours.

Daylight Sensitivity
This setting only appears when “Daylight Mode” is enabled and controls the sensitivity of the lights during daylight hours. Lower setting values only activate the LEDs in darker conditions and higher values will activate the LEDs in brighter conditions.

Firmware
This displays your current firmware version which may be automatically updated at certain intervals.

Pan Tilt Settings

Firmware
View your current firmware version.

Calibrate Pan-Tilt Mount
Select this option to perform a manual calibration. Learn more about how to calibrate your Mini Pan-Tilt mount.

Doorbell and Chime Settings

Chime settings when Doorbell isn’t wired:

Use Blink Mini Camera as Chime
Opens the Mini camera selector. All Mini cameras on the system will be displayed. Learn more about using the Mini camera as a chime.

Mount with wiring
Full instructions for mounting with wiring.

Mount without wiring
Full instructions for mounting without wiring.

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Additional settings when Doorbell is wired:

Chime Type
Select the chime type you use such as Mechanical, Digital or Mini.

Chime Power
Allows you to adjust the power of your chime.

Learn more about setting up your Blink Video Doorbell.

Privacy Settings

Privacy Zones
Disables motion detection for selected regions of the camera view to prevent unwanted motion clips or notifications.

Video Recording
When this setting is off, the camera will only send motion notifications without recording clips; however, Live View is still available.

Audio Streaming
Turn this setting off to disable the audio features of your camera.

Can I Disable the Blue Recording LED on the Camera?

Blink cameras have an activity indicator in the form of a blue color LED light on the front of the camera.

For the Blink Indoor, Outdoor and Mini, the Status LED is controlled in camera settings.

Blink XT and XT2, have a physical hardware switch inside the camera to control whether the status light is on or off.

The Blink Video Doorbell and 1st generation Indoor cameras are not adjustable.
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Blink Indoor and Outdoor blue recording status LED setting

For the Blink Indoor and Outdoor cameras, there is a switch in the Blink app camera settings screen, named Status LED. The Status LED can be set to the following:

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Blink Mini blue recording status LED setting

For the Blink Mini camera there is a switch in the Blink app on the camera settings, General Settings screen named Status LED. The Status LED can be set to the following:

XT and XT2 blue recording status LED switch

The XT and XT2 cameras have a hardware switch inside the battery compartment  to control the blue recording light.  This feature is not available on the Blink indoor cameras.

This article will show you how to turn off the blue recording LED on Blink XT. This LED is enabled by default from the factory.

1. Remove the battery cover. To see how to do that, click here.
2. To the right of your camera’s serial number, you’ll see a switch that says “REC. LED” with two positions, “ON” and “OFF”.

3. Using tweezers or a similar tool, slide that switch to the off position (toward the top of the camera).

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Blink Video Doorbell blue recording status LED

The Blink Video Doorbell has a blue LED that flashes when the doorbell button is pressed. There is no setting to change this.

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Blink 1st generation Indoor camera blue recording status LED

The first generation of Blink indoor camera does not have a setting to control the blue LED.

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For more details, please visit the article New Device Layout Settings.

How Do I Use Scheduled Arming?

Set a schedule for automatically arming and disarming your Blink system

This article describes how to set an automatic schedule to Arm and Disarm your Blink system.

Create a schedule

1.To get started, open up the Blink app and tap Settings in the bottom right of the home screen and select Device and System Settings.

2.Next, select the system you want to schedule.
A system is a compilation of one or more cameras. When multiple cameras are added to the same system, they are linked together so that when you arm your system, all of the cameras in that system will arm at the same time.

3.To ensure that your system arms and disarms at the correct times, make sure your time zone is set correctly.

4.Next, tap Scheduling.

5.On the Weekly Schedule screen, create your schedule. Tap  in the top right of the screen.

6.By default, Arm will be enabled and the toggle on the right will be set to AM.

7.Schedule Arming: First, set the time and day you want to set your schedule arming. Drag the clock hands to your desired time. Time is changed in 15 minute increments. Select the desired days located at the bottom of the screen. When you’re done, tap Save to set the scheduled arming and you are taken back to the Weekly Schedule screen.

8.Schedule Disarming: Next, set the time and day you want to set your schedule disarming. In the example below, the week schedule is highlighted in blue because the the disarm time has not been set. Tap the  again to set disarm schedule.

9.Disarm scheduling is done in the same manner, but you will want to switch the toggle on the left to Disarm. Drag the clock’s hand to your desired disarm time and select the days of week again. Once you have your disarm schedule set to your desired time, tap the Save button again.

10.Your schedule is now set.

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After your schedule is set

Modify existing schedule

You can modify saved schedules by tapping on the arm and disarm toggles and setting new days or times.

Disable Switch

If you want to temporarily disable your schedule (Example: You’re going on vacation), you’ll now see a disabled toggle on Scheduling in the System Settings menu. Enabling this switch this will disable your schedule until you turn it off.

Delete schedule

1.To delete your schedule, go back into your schedule view. Tap the trash can icon  to delete the schedule.

2.You’ll be asked to confirm. Tap Yes.

Note: Scheduled arming and disarming of your system will override any manually set or IFTTT or Alexa triggered arm and disarm settings. 

In order to record motion events, you must have motion detection enabled for a specific device by tapping on the Running Man icon from the home screen or enabling motion detection in the device’s setting screen. Learn more about understanding motion detection.

Deleting a System

Use this article to understand how to delete a system.

System basics

Blink devices work together as part of a system. Each system can manage up to ten Blink devices.

When you delete a system, all of its devices are deleted, and an email is sent to the account owner. Use this to quickly remove items from your account, for situations such as selling a device or replacing an existing device.

Deleting a system will not delete any previously saved clips within your storage location.

To delete a system

1.From the Home screen, tap Settings  to view system settings.

2.Tap Device and System Settings.

3.Tap the name of the system you wish to delete.

4.From the System screen, tap Delete System, and then tap DELETE in the confirmation popup.

After confirming, you are returned to the Settings screen and the system has been removed.

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Empty system

Empty systems contain no devices and is ready to either have devices added to it or be deleted.

If you delete all devices from a system, or have an incomplete setup after creating a system name, it is found in App Settings > Device and System Settings.

App settings

App settings

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

This article describes the app settings found on the Settings screen.

Home screen

The home screen has three icons at the bottom of the screen:

 Home – Tap this to bring you back to the home screen where your cameras are accessible.
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 Clips – Tap this to view the Clip List where all of your Live Views and Motion Clips are saved. Learn more about how to view motion clips in the app.
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 Settings – Tap this to see the Settings screen, which contains all of your Account, Subscription Plan and System settings. All of your account settings are found on the Account and Privacy screen.

App settings

Tap the Settings icon on the home screen to display the Settings screen.

 Account and Privacy

Account settings, link to Amazon, Alexa, Neighbors and privacy preferences.

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Email
This is the email account used when creating your account. You can change your email by tapping on this item and following the prompts.

Password
Use this option to modify your account password. Learn more about how to modify your password.

Require Face ID
This feature helps to keep unrecognized people from accessing your camera systems.

Phone Number
This displays the phone number associated with your account for verification purposes and can be modified. Learn more about how to change your phone number.

Country
This option helps us personalize your experience when you select the country you live in, by ensuring you receive the right messages based on your location.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. Once your accounts are linked it will display as Amazon Account Linked. Learn more about linking your Blink and Amazon accounts.

Link to Alexa
Use this option to directly open your Alexa app in order to enable voice alerts and voice control for your devices. Learn more about Alexa.

Neighbors App
The Ring neighbors program and mobile app is available to customers. The app and more information can be accessed from https://ring.com/neighbors.

Manage Mobile Devices
To ensure only authorized people can access a Blink account, the account owner can view and control all additional devices that access their account within the Blink app.

Enable Crash Reporting
If the Blink app suddenly stops working, use this toggle to control the sending of crash reports.

Grant Blink Support Account Access
Enable this toggle to give the support team access to your account for up to 14 days. Learn more about granting access to your Blink account.

Sign Out
Use this option to sign out of your Blink account.

Delete Account
Tap this button to delete your account. If you delete your Blink account, you lose access to clips that are stored on our systems, as well as access to any Blink devices through the Blink app. Learn more about how to delete your account.

Blink Plans

View and manage your Blink plans

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Trial Information
If you are within a Blink subscription trial period, you will see the trial end date as well as an option to cancel your trial. Learn more about Blink subscription plans.

Learn about Blink Plans
Select this to view a comparison of Blink subscription plans.

Link to Amazon Account
Use this option before you purchase a subscription plan, in order to link your Blink and Amazon accounts. This will not appear if your accounts are already linked.

Note: If you are not subscribed to one of our subscription plans or on a trial, you may not see the Blink Plans option under your Blink app settings screen.

Device and System Settings

Create schedule, organize camera displays and other system settings

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Systems
All of your systems in your account are listed here. When you tap on a system, you will be taken to the System Settings screen. 

Here you can rename your system, sort your cameras as they appear on the home screen, set scheduling, time zone, access your Sync Module settings and enable Save all Live Views. You also have an option to delete your system if necessary.

Temperature Units
Select this option to set your temperature units to display as either Fahrenheit or Celsius, which appears in your camera settings page.

Notifications

Customize notification preferences

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The Blink app provides notifications to alert you about events that occur in your account and systems.

Events are as follows:

Alerts are as follows:

<p>The post Using Your Blink Camera first appeared on NVR IPCAMERA SECURITY.</p>

Blink products do not support, or make use of Amazon Sidewalk
To learn more about Amazon Sidewalk and how Alexa devices make use of this service please click to visit the Amazon Sidewalk website. You can also click to visit the Alexa Sidewalk Help Page to learn how to enable or disable the service.

Content Links

Blink SmartHome Skill

Supported Alexa Devices

How to Set up Alexa for Blink devices

Alexa security voice code

Alexa Voice Commands

Frequently Asked Questions

Troubleshooting

Blink SmartHome Skill

Blink SmartHome is an Alexa skill that allows you to conveniently access Blink cameras with just your voice! Easily connect to your Alexa account from the Blink app, then your devices will be automatically discovered.

The features of this skill are available on Echo Dot, Spot, Show, Tap, Fire TV, Stick, Cube and Fire Tablets as shown in the following table. Click for a table of voice commands.

Please note that the Blink SmartHome Skill is currently only available in the US, Canada, UK, Germany, France, Italy, and Spain.

Supported Alexa Devices

Here are the Alexa devices that are currently compatible with the Blink SmartHome skill. Some features may only be available on certain devices.

Supported Blink Accessories

Blink Floodlight Mount

Supported Non-Screen Devices

Echo Gen 1, 2
Echo Dot Gen 4 With clock and Alexa
Echo Dot Gen 4 (2020 release)
Echo Dot Gen 2, 3
Echo Plus Gen 2, 3
Echo Studio Gen 2, 3
Echo Tap (does not support Motion Announcements)

Supported Screen Devices – (camera audio is listen only)

Echo Show 15
Echo Show 10 Gen 3
Echo Show Gen 2
New Echo Show 8
Echo Show 8
All New Echo Show 5 Gen 2, 2021 release
New Echo Show 5 Kids Gen 2
Echo Show 5
Echo Show Gen 1
Echo Spot
Fire Tablets Fire HD 8, Fire HD 10, Fire 7″, Fire 8″, Fire 10″
Fire TV Edition Fire TV Gen 1, 2, Element 4k, Toshiba 4k, Insignia 4k, Toshiba HD, Insignia HD
Fire TV Stick Fire TV Stick 4k, Fire TV with Alexa Voice Command
Fire TV Cube

 

How to Set up Alexa for Blink devices

1. Open the Blink app, tap the Settings iconin the bottom right of the screen and select Account and Privacy.
   
2. Tap “Link to Alexa” under Linked Accounts.
   
3. Tap “Open Alexa App” and you are taken to the Blink SmartHome skill page in the Alexa app.
   
4. Tap “ENABLE TO USE” and you are sent to the Link Account Sign-In page.
   
5.  Enter the email address and password of your Blink account. Then tap the “Sign In” button.
   
6. By default, multiple factor authentication asks you to confirm a PIN code we sent to your mobile device. Enter the code and tap “Verify Code”.
   If you have not received a code within 2 minutes, tap “Resend Code”.
   
7. The Alexa app communicates with Blink account servers, and then displays a message saying, “Your Blink SmartHome account has been successfully linked.”
   Tap “CLOSE” to begin device discovery in the Alexa app.
   
8. Tap “DISCOVER DEVICES” to allow Alexa access.
   
9. After about 45 seconds, the Setup screen appears informing you that devices have been found and connected with the Blink SmartHome Skill. Tap “NEXT” to begin setting one up.
   
   Note: Occasionally, the app message will say that no new devices were discovered. In that case, tap the Devices icon on lower right of the screen for a list of known devices.
10. The SETUP screen shows you new connected devices.
    
11. Tap on one of the devices you want to configure for use by Alexa.
    In this example, the “House” camera is selected.Tap “SET UP DEVICE”.
    
12. Since Blink home security systems can be armed and disarmed from Alexa, you are asked to create a 4-digit “voice code” to confirm you are the owner of the account. When you ask Alexa to disarm your system, she asks you to say the voice code numbers. There is one voice code per system.Tap “SKIP” to not have Alexa disarm your systems.
    Tap “NEXT” to create a new voice code.
    
13. Type in the four digit voice code and then confirm the same code again in the next screen.
     
14. Now, you are presented with a confirmation screen. You are shown the control phrase to use with this camera and you can tap “CONTINUE” to return to adding more discovered devices.If there are no more devices to configure, you are taken to the Alexa app main screen.
    
15. If you have more devices available, you are returned to the connected device SETUP screen. The device you just configured is no longer on the list, and you are able to select another device to repeat the process.
    
16. When all of the devices have been configured, you are shown a final confirmation screen, tap “DONE”.
    
17. From the Alexa main screen, you are told how many devices were discovered (“7” in this example). You can tap the alert to see them, you can also tap the “Cameras” icon , or tap “Devices” in the app footer, to view your configured devices.
    
18. Tapping “Cameras” opens a screen showing all of your configured cameras. Tap the one you wish to view details of.
    
    Note: Alexa has it’s ‘own’ Live view feature that Blink cameras do not use, and that is why you see “Live view not supported on this device.” Blink Outdoor, Indoor (gen 2), and Mini cameras support Blink’s Live View feature when you ask “Alexa, show me the <camera name>.”
    The Blink Video Doorbell does use Alexa’s Live View feature – see step 21.
19. Alexa Settings screen for Blink cameras.
    

    	Camera name Phrase to use
    	Connected Alexa devices Motion Announcements On/Off Battery interaction settings
    	Connected to Blink Description of the device Type of Device If this camera is active for Alexa

20. Alexa Settings for the Blink Video Doorbell
    If you tap a doorbell entry and see a Live View session, tap the gear iconin the upper right, to access settings.
    
    Two Alexa settings for the Blink Video Doorbell control what events Alexa responds to.
    • Motion Announcements (off  on)
      Alexa says “Motion detected at your <Camera Name>.”
    • Doorbell Press Notifications (off  on)
      Alexa says “Someone is at your <Doorbell Name>.”

    Enable your Devices
    Blink devices must be “Enabled” to allow Alexa interactions with your system.

    Note: The settings here only control Alexa interactions. Turning “Motion Announcements” to “On” in the Alexa app settings does not “Arm” your Blink camera system. However, it does let Alexa announce events that happen when your Blink camera system is armed. Click for more information on arming your system for Motion Detection.‍

The Alexa Voice Code

 The Alexa Voice Code is part of first set up of the Blink Skill.

When you ask Alexa to disarm a system, you are asked for the four digit voice code, which is created by you in the Alexa app. If Alexa has not been configured to Disarm your system, Alexa asks you to visit the System Settings, then activate and configure the “Disarm by voice” feature.

Open the Alexa app, and tap “All Devices”.

From the All Devices screen, you can find Blink systems by the shield icon .
Tap the system you want to enable for Alexa Disable command.

From the system device SETTINGS screen, tap the “Disarm by voice” toggle.

A popup confirms you want to allow Alexa to disarm your security system by voice.
Tap “OK”.

You are presented with a number pad to create your voice code with. Type in four numbers that you will remember when you ask Alexa to disarm your system.
Enter the same code in the Confirm screen that follows.

 
Now, you are presented with a confirmation screen that shows the control phrase to use with this system.

Tap “CONTINUE” to finish installing and get to the Alexa app main screen.

Alexa Voice Commands

Alexa requires you to say the exact name of the system or device that you want to control. The exception is if you have only a Blink brand security system, and one camera system on that account.

To have Alexa Disarm your system, it needs to have the “Disarm by voice” option set in the System Settings. To view the System Settings, tap ALL DEVICES tab in the Alexa app, and your Systems are shown next to a shield icon . For more information, visit the section above.

Non screen devices

Screen devices

Accessories

If you have only a Blink brand security system on your Alexa account, with only one camera system.

Action	What to say	Result
Arm	“Alexa, Arm.”	Camera system is armed.
Disarm	“Alexa, Disarm.”	Alexa asks “What’s your voice code for <System Name>?”

If you have more than one system, you must say the exact system or camera name.

Action	What to say	Result
Arm	“Alexa, Arm <System Name>.”	Camera system is armed.
Disarm	“Alexa, Disarm <System Name>.”	Alexa asks “What’s your voice code for <System Name>?”
	“Alexa, Disarm <System Name>, my pin is ####.”	Alexa disarms the system.
Status	“Alexa, ask Blink to get my status” “Alexa, ask Blink what’s my status” OR “Alexa, is <System Name> armed?” “Alexa, is <System Name> disarmed?”Note: This command does not function on cameras using Local Storage to record directly to a Sync Module 2 with attached USB drive.
Detailed Status	“Alexa, ask Blink what my detailed status is.”  “Alexa, ask Blink to get my detailed status.” (includes last motion clip details for each system) Note: This command does not function on cameras using Local Storage to record directly to a Sync Module 2 with attached USB drive.
Schedule	“Alexa, ask Blink to list my schedule.”  “Alexa, ask Blink what my schedule is.”
Motion Clip	“Alexa, ask Blink when was the last motion clip.”  “Alexa, ask Blink when was my last motion alert.”Note:This command does not function on cameras using Local Storage to record directly to a Sync Module 2 with attached USB drive.
Motion Clip Count	“Alexa, ask Blink, how many motion clips do I have?”  “Alexa, ask Blink, how many recordings do I have?”Note: This command does not function on cameras using Local Storage to record directly to a Sync Module 2 with attached USB drive.

Frequently Asked Questions

Alexa FAQ

Where can I download the Alexa app?

Alexa is available from Amazon in most mobile device app stores.

Amazon App Store

Apple App Store

Google Play Store

Microsoft Apps for Windows 10+

What is the “voice code” number?

To disarm a home security system, Alexa asks for a voice code that you create during device set up. Anyone asking Alexa to disarm a Blink system can provide the voice code if they know it.

During setup of the Blink SmartHome Skill, you are asked to enter your Blink login information to connect your accounts on the two services. In this process, a code is sent to the account phone number by text message, for verification. To confirm you are the Blink account owner, enter the code provided by Blink.

The Blink code is not related to the “voice code” that you create in the Alexa app.

 

Do Alexa Routines work with Blink SmartHome?

Alexa Routines are enabled for the Blink SmartHome skill.

Learn more about Alexa Routine Triggers‍.

 

How do you enable motion detection notifications for Alexa?

Notifications of motion detection are currently supported for Alexa devices.

Learn more about Motion Announcements.

Note: Alexa does not provide announcements for cameras using Local Storage to record clips directly to a Sync Module 2 with attached USB drive.

Why are Live Views saving as clips when that setting is disabled in the Blink app?

You can activate a Live View session from a camera that uses Cloud Storage by saying: “Alexa, show me <Camera Name>.” Live Views show in the Alexa device for five minutes unless cancelled manually.

If you have the System Setting of “Save all Live Views” active when you ask Alexa to show you a camera on that system, the entire Live View is saved in Cloud Storage.

Does Blink SmartHome Skill support Auto Live View with Doorbell press or motion detection?

No, currently the Blink SmartHome skill does not automatically stream live view when the Blink Video Doorbell is pressed or motion detection is triggered. On Alexa devices with a screen, saying “Alexa, show me <Camera Name>.”  begins a Live View session.

For Video Doorbells that are part of a subscription and connected to a Sync Module or powered wiring, you enter a Live View session when you tap the doorbell entry in the Alexa “Cameras” screen.

Note: Live View from an Alexa command is not available when the Blink Video Doorbell is in Event Response mode.

Do Alexa routines work with older Blink devices?

The XT and Indoor (gen 1) cameras are not supported on some “Alexa Built-in” devices like newer smart TVs, the Alexa PC app, and other clients that use the Alexa web player.

Troubleshooting

Be sure that you have the latest version of the Blink app, and that your Alexa device is also updated. Find and select “Check for Software Updates” under “Device Options” in the Alexa app.

“Sorry, cameras don’t work on this device.”

If you come across this error message, this may mean that the voice command is not supported by the type of Alexa device you have integrated with the Blink SmartHome skill.

To resolve this, verify what type of Alexa enabled device you are using to check its compatibility with the command(s) you were trying to issue. You can also make sure that each device has a unique name.

Viewing motion clips or Live View commands are supported only on the following devices: Echo Show, Spot, Fire Tablets (sold in the US), Fire TV, Stick, and Cube

Blink XT and Indoor (gen 1) cameras are not supported on some “Alexa Built-in” devices like newer smart TVs, the Alexa PC app, and other clients using the Alexa web player.

“Couldn’t find a device named <the Name you requested>.”

This error message occurs when Alexa has not discovered the device you are trying to control. Follow the steps to discover any new devices.

1. Open the Alexa app > Tap “Devices” > Tap “Cameras” > Check to ensure all of Blink devices are listed there.
2. If all Blink devices are not discovered, go to “Devices” > Tap “plus sign” located on upper right-hand corner > “Add Devices” > “Cameras” > “Discover Devices”

If you continue to experience issues with the command, please follow the below troubleshooting steps to delete and relink the “Blink SmartHome” skill:

1. Tap the “Curtain Menu” located on top left corner of the Alexa App.
2. Tap “Skill & Games” > “Your Skills” > locate “Blink SmartHome” and disable the skill.
3. Once the Blink SmartHome skill is disabled, tap “Devices”, located on bottom right corner.
4. Tap “Cameras” and select each one of Blink cameras listed, then delete each by tapping on the “Trash” icon.
5. After the Blink SmartHome skill is disabled all Blink devices are removed, follow the Enabling Blink SmartHome skill steps to re-link the skill.

“Please specify a system”

If you have multiple Blink systems set up on your account, and you say “Alexa, arm.” without saying exactly which system you want to control, you receive this response. Make sure to include the exact system name you want to control. For example, if you have a System named “Home”, say: “Alexa, arm Home”.

“Hmmmm, Camera is not responding” or “Ok. I’m not quite sure what went wrong” or just “OK”

This error message occurs if your devices are muted when you use a voice command “Alexa show me the camera name“. It is only an issue when the Echo Show has the firmware version 6.5.4.1 installed. The solution is to enable the microphone for that camera in the Blink app’s Live View settings.

Disarming the system instead of disabling the skill

Because it is a major event, Alexa needs a “voice code” to complete a command to disarm your Blink home security system.

Caution: Saying “Stop Blink” turns off the Blink SmartHome Skill entirely and you must Launch it again to use.

To disarm the single system on an account, say “Alexa, disarm, my pin is <####>.” and speak the PIN number that you set up in Alexa. If you do not include the pin number, Alexa asks you to provide it.

If you have more than one system on the account, include the exact system name in your request. As in, “Alexa, disarm <system name>, my pin is:” and speak the PIN number that you set up in Alexa.

If your system is named “House” and your PIN is “1234”, the request would be:
“Alexa, disarm House, my pin is 1234.”

<p>The post How to Set up Alexa for Blink devices first appeared on NVR IPCAMERA SECURITY.</p>

Install the Blink application

 

The most recent version of the Blink app is always available in your app store.

Blink supports most smartphones, tablets, and many Alexa enabled products.

Follow the link or scan the QR code to access the most recent Blink app download.

Blink version 6.2.12
for iOS 12.5 and later.

Blink version 6.4.4.1
for Android v5.0 (Lollipop) and later.

Blink version 6.4.4.1
for Fire OS v5.1 and later.

To Get Started with the Blink app, follow the instructions below:

1. Launch the Blink App and tap Create Account at the bottom of the screen.

2. Select your country from the drop-down menu and tap Next.

3. Confirm your region and tap OK.
A region is pre-selected based on your IP address.

4. Enter a valid email address, and tap Next.

5. Create a password and tap Create Account.
The password requirements are listed at the bottom of the screen.

6. Complete the multi factor account verification process.

 

Enter the PIN from the email we sent you and tap “Verify”.

New Account PIN	New Account with Expired PIN

PIN codes are valid for 40 minutes. After one minute, the “Resend PIN Code” option appears.

Next, you are presented with a Phone number entry screen.

Tap the Phone number entry line to bring up a keypad.

Select your country code from the menu that is displayed when you tap the flag icon next to the Phone number entry line.

Enter the phone number you wish to use for device verification and tap “Next“.

 

If you prefer to not use SMS, the PIN code can be read to you by an automated Voice call instead.
To choose this option, select “Voice call” and tap “Next“.

Note: The SMS text option should only be used with mobile phone lines and will not work with landlines. Blink ONLY uses this number to positively associate your device to the Blink app – to make sure the person making changes is you. Your information is private and will not be used for additional purposes or shared with third parties.

Click to learn why we need your phone number. Contact Customer Service if you don’t have a phone number.

At this point, an SMS Text message containing the PIN code is sent to the phone number, and the PIN entry screen is opened for you.

Example SMS Text Message:

Your Blink verification code
is: <123456>

Enter the PIN from the SMS Text message we sent you and tap “Verify”.

PIN codes are valid for 40 minutes. After one minute, the “Resend PIN Code” option is presented.

Verify SMS PIN	Verify with PIN

Once your account is verified you will be prompted to link your new Blink account to your Amazon account, by tapping on the Link Accounts button. This is necessary in order to take full advantage of subscriptions, after the initial trial period expires. You also have the option to select “Skip” which will take you to the home screen, without linking your accounts. Click here to learn how to link your Blink and Amazon accounts another time.

Then sign into your existing Amazon account or create a new one if needed. The link is then established between accounts and click Done.

Install a Sync Module

Add one or more cameras

INSTRUCTIONS

Sync Module with a green ‘cloud-connected’ icon indicates communication with the Blink servers. When you see this, a device can be added.

1. From the home screen, tap the Add Device + icon.

2. The Add Device screen displays your device options.

Tap Blink wireless camera or Mini camera. The Mini camera does not require a Sync Module to manage a system, but a Mini camera will act like other Blink cameras if it is added to a system managed by a Sync Module. You must add your Mini to a system with a Sync Module 2, in order to use it with Local Storage. Click here to learn more about Local Storage.

Your selection opens the QR code scanning screen.

3. Enter the serial number.

Your device serial number is represented on a sticker in the form of a QR code that is recognized by your Blink app.

For XT, XT2, and Indoor cameras, the serial number sticker is in the battery compartment. For instructions to remove camera back covers, click here.

At the bottom of the screen, representations of each product ‘pop up’ showing the serial number location.

If you prefer, tap Enter Serial Manually for a number entry widget.

4. Camera addition completion.

When the serial number is accepted as valid, the setup process begins and you are shown the “Camera Added” screen with tips on camera placement.

When setup is complete, a notification appears and you can tap Done.

Click here if you receive an error “Unable to Connect to Sync Module” when adding cameras to a system.

For accounts that were created on or before April 15, 2020 you will then see the following screen.

If your Blink and Amazon accounts are not already linked, you will be prompted to link your device to your Amazon account, by tapping on the Link Accounts button. This is necessary in order to take full advantage of subscriptions, after the initial trial period expires. You also have the option to select “Skip” which will take you to the home screen, without linking your accounts. Click here to learn how to link your Blink and Amazon accounts another time.

Then sign into your existing Amazon account or create a new one if needed. The link is then established between accounts and click Done to go to the Home screen.

5. The Home screen now displays a blank thumbnail and the camera name is its serial number.

Next Steps

Camera Placement

Mounting the camera

The packaging insert contains important information about the product and warranty.

Click the image to download a .pdf of the EU and UK version of the Blink Indoor & Blink Outdoor packaging insert.

<p>The post Setting up your Battery Powered Camera first appeared on NVR IPCAMERA SECURITY.</p>