Downloads and install IPC360 Home APP

Method 1: Scan the QR code below to quickly download and install it;

Method 2: Search for “IPC360 Home” and download the installation in the mobile app store.

Start the IPC360 Home camera

Note: Before downloading and installing, it is recommended to connect to the wireless network

Login to IPC360 Home

Connecting the IPC360 Home Camera

1. After logging in the APP, click the ‘+’ button in the upper right corner to add a camera (Figure 3)

2. Scan the QR code on the camera and add it (Figure 4).

3. Follow the instructions in the APP interface to connect

Note:

4. When the connection process prompts you that the WLAN is at risk, click Trust (Figure 5).

5. When the WiFi list pops up, please select the WiFi name you need to connect to and fill in the password, click OK (Figure 6)

6. When you hear the Internet connection, the connection is complete.

Note:

7. If the addition was successful, the interface will prompt you to enter the camera name (you can also use the default) (Figure 7).

8. Once the camera name has been set, click OK (Figure 7)
After a successful connection, the camera will appear in theAPP device list interface, which means that the camera has been successfully connected (Figure 8).

Opens the video

1. Click the “play icon” in the list of devices to enter the video interface (Figure 9)

2. Click the playback icon (position in the top left corner of thered box) to enter the video screen and can operate the relevant functions (Figures 9,10)

FAQ

Why does the camera connection fail?

1. Check that the WIFI you are connected to has a normal network or that the installation location is outside of WiFi coverage (it is recommended that you configure and reinstall the camera now).

2. Check that the WiFi you are connected to is 5G WiFi (device only 2.4G WiFi). Please switch to 2.4G WiFi to reconnect.

3.Check that the router has wireless hiding turned on and turn it off to reconnect.

Is wired connection supported?

This camera supports both wired and wireless functions outside of wireless coverage.

Why does it go offline from time to time?

1. Check that the power adapter is working properly and that the power indicator is on.
2. Is the camera too far away from the router or is the signal blocked by other objects?

What if the camera does not recognise the memory card or fails to record video?

1. Format the memory card and insert it into the slot (insert the card when the camera is turned off).
2. It is recommended to use branded memory cards, and the use of poor quality and counterfeit memory cards is prohibited to avoid damage to the device.

IPC360 Home For PC

IPC360 For PC

IPC360 for PC supports Windows computers but not MAC computers.

This software is only compatible with IPC360 cameras and does not support IPC360 Home.
IPC360 is an older version and is not compatible with IPC360 Home.

IPC360 For pc Download

IPC360 Home For PC

IPC360 Home doesn’t have a PC version and can only be used on mobile phones; however, you can access it on your computer using alternative methods.

You can install BlueStacks on your computer and then use the IPC360 Home app to install it

How to Use BlueStacks on Your PC and Install IPC360 Home Apps

Step 1: Download and Install BlueStacks

.

Step 2: First Launch and Setup

The first time you launch BlueStacks, it might take a moment to load and will prompt you for some initial setup, similar to setting up a new Android phone:

.

Step 3: Install Apps

There are a couple of main ways to install apps within BlueStacks:

1. Install via Google Play Store (Recommended)

This is the most common and recommended method, just like installing apps on your Android phone:

2. Install via APK File

If you have an APK file (Android Package Kit) for an app, you can manually install it:

FAQ

Account-related

Video viewing

Detection notification

Battery

Night vision

Cloud storage

SD card recording

Share with others

.

How can family and friends access the camera?

When your friends need to access the camera, you need to go to the camera interface and share the camera with your friends. Your friends need to download the app on their phones and register a new account.

Can one camera be added to two accounts?

No, a camera can only be added to one account. However, you can use the “Share” feature to allow multiple accounts to view the same camera feed.

Can an account be logged in on multiple phones at the same time?

To ensure the privacy and security of your account, an account cannot be logged in on multiple mobile devices at the same time. If you want to share the camera view with friends and family, please use the “Share” feature.

What should I do if the email or phone number used to register the account is no longer in use?

You can still use the abandoned email address or phone number along with its password to continue logging into the App. If you cannot remember the original login email and password, please register a new account.

I forgot my account login password.

Please click the “Forgot Password” button on the App login page and follow the steps to reset your password.

Why can’t the camera detect moving objects?

Why can’t I receive alerts on my phone?

How do I adjust the alarm frequency to avoid false alarms?

What should I do if the quality of the night vision image deteriorates?

There are several factors that can affect the quality of night vision images, such as obstacles in front of the camera causing the night vision image to be too bright, or defects in the infrared sensor causing the image to be too dark. We have summarised the factors that lead to poor night vision image quality and their solutions, please check them:

What should I do if the night vision display is bright white?

If the camera is close to obstacles, such as walls, shelves, door frames, or a lamp next to the camera lens, it will reflect the camera’s infrared light back to the camera, causing only nearby objects to be visible while the rest of the image will be very dark.

To solve this problem, try adjusting the camera’s angle and direction so that nearby surfaces or objects are not within its field of view, or move objects near the camera that might reflect infrared light; alternatively, you can turn off the infrared light in the application.

Why are night vision images so dark?

If the environment is too dark or there is no light, we recommend setting the night vision to black and white mode to get a clearer image.

What should I do if the SD card is not recognized?

Make sure the SD card is properly inserted into the camera. Check if the SD card slot is correctly aligned and ensure there is no resistance when inserting it.

Check if the SD card is damaged. You can try inserting the SD card into another device (such as a computer or another camera) to see if it can be recognized correctly.

If other devices also cannot recognize the SD card, it might be an issue with the SD card itself.

You may consider replacing it with a new one. The capacity of the SD card should be between 32GB and 256GB.

How to delete videos saved on the memory card?v

The videos stored on the memory card cannot be deleted.

Once the memory card is full, new recordings will automatically replace the old ones.

Can I watch videos in the app when my phone is not connected to Wi-Fi?

You can watch videos in the app when you have mobile data. If there is no Wi-Fi and no mobile data, you will not be able to watch videos on your phone.

There is a black spot in my video that I cannot remove.

If the camera is installed upside down, how can you rotate the video?

Due to various installation requirements, you may have mounted the camera on the ceiling or in other locations that require downward installation. If this is the case, the video image will be upside down. To rotate the video image back to its original orientation, you can adjust it in the application.

Why can’t I see my camera video in the app?

Why can’t the camera hear the sound coming from the phone?

Battery Camera Usage Safety Guide

How can I extend the battery life of my camera?

As battery life varies depending on usage and settings, there are several methods you can use to extend your camera’s battery life and protect your home 24/7.

Why does the camera battery drain so quickly?

The battery life of a camera with a built-in battery depends on how often the camera is used. The more often the camera is triggered, the faster the battery will drain.
If your camera’s battery is draining very quickly, check that you are not waking the camera too often. If the battery runs out very quickly, you can contact us (click the feedback button below) for assistance or a replacement.

How to charge a battery?

If your device has a built-in rechargeable battery, you can charge it using the charger cable supplied.

Battery Camera Usage Safety Guide

How can I extend the battery life of my camera?

As battery life varies depending on usage and settings, there are several methods you can use to extend your camera’s battery life and protect your home 24/7.

Why does the camera battery drain so quickly?

The battery life of a camera with a built-in battery depends on how often the camera is used. The more often the camera is triggered, the faster the battery will drain.
If your camera’s battery is draining very quickly, check that you are not waking the camera too often. If the battery runs out very quickly, you can contact us (click the feedback button below) for assistance or a replacement.

How to charge a battery?

If your device has a built-in rechargeable battery, you can charge it using the charger cable supplied.

How can I delete cloud recordings that I don’t want?

Please go to the application > enter the device list > click on settings > click on cloud storage > delete the video clips you do not want.

How can I view cloud recordings if my device is stolen or offline?

Please go to the application > enter the device list > click on settings > click on cloud storage > you will see the cloud recording videos.

You can also click on the calendar icon and select the date you want to playback.

I have already subscribed to the cloud plan, but I cannot see any recorded videos. Why is that?

Log in to the app > Click on “My” > Cloud Service > Make sure your camera is added to the “Camera List.” If your camera is not in the camera list, click “Edit” and then add your camera.

Please go to Camera Settings > Detection Settings > Make sure “Motion Detection” is enabled.

Please go to Camera Settings > Click on “Cloud” > Turn on the “Upload Video to Cloud” option.

If you still cannot see the cloud recordings, it is recommended to restart your router or press the sync button at the bottom of the camera, and then reconnect the camera.
If these methods do not work, please provide feedback to us.

How to remove sharing?

If you want to remove a sharing relationship, please go to the app > Device Settings > Share Device > click on the account you want to remove > you will see a “Delete” button at the bottom of the list.

I am unable to share the camera with others.

<p>The post IPC360 Home Camera Manual first appeared on NVR IPCAMERA SECURITY.</p>

The Tapo wired camera supports the RTSP and ONVIF (Profile S) protocols, enabling compatibility with third-party NVR or NAS devices that also support RTSP/ONVIF.

This article will show you how to connect the Tapo camera to your NVR/NAS or a third-party client on PC like VLC Player and iSpy.

Important Notes:

1. For battery cameras/doorbells, only the special models (Tapo D235/D225/TD25) support RTSP streaming when hardwired, with a jumper cable installed, and the always-on mode turned on. Other models (such as Tapo C410/C420/C425/D230) do not support RTSP streaming due to battery and electronic design limitations.

2. It is not recommended to use this function on public networks. Only use it on trusted local networks and ensure that the Wi-Fi is encrypted.

3. Tapo Care cloud storage cannot be used simultaneously with NVR or a microSD card due to the limited number of streams supported by some models. If all three are used at the same time, recording on the NVR will be disabled. To restart recording on the NVR, remove the microSD card from the camera.

How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

Before you start:

1. Before using this function, you need to create a camera account on the Tapo app. Set a highly secure and complex username and password that is different from your Tapo account password.

2. When adding the camera to an NVR or other third-party device, you will need the camera’s IP address. The IP address is usually assigned by your host router. You can find it on your host router’s DHCP list or in the Tapo app (go to the Device Settings page of the camera and tap Device Info to see its IP). For detailed instructions, please refer to the guide on how to find the IP address of your Tapo & Kasa cameras.
3. Ensure that the computer, NAS, NVR, and your camera are all connected to the same network or that they can access the public IP and port of your camera.

Step 1: Create a camera account in the Tapo app

1. On the Home page, tap on your camera model card to go to the camera Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Advanced Settings, then select Camera Account to create an account (username and password) for camera login on other portals.

You will see a prompt like below (About Camera Account), please read it and tap Understand and Agree to Use, then you can create an account for the camera.

Note: The username and password should contain 6 to 32 characters.

Step 2: Add your Tapo camera on PC/NAS/NVR

ONVIF (Open Network Video Interface Forum) and RTSP (Real-Time Streaming Protocol) are two commonly used protocols in video surveillance and streaming.

The Tapo camera can transmit real-time audio and video streams via the RTSP protocol. Additionally, if your PC, NAS, or NVR supports ONVIF, it can provide extra camera management features such as PTZ (pan-tilt-zoom) control.

Option 1: Using RTSP + ONVIF Protocol (using iSpy as an example)

1. Run the iSpy software on your computer.

2. Click Add on the top left menu and select ONVIF Camera.

3. Enter the Username and Password that you set for your camera on the pop-up window, select Network Address, and click Next. You can customize other parameters if needed.

4. Choose the video resolution and click OK.

5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click Finish to complete adding your camera to iSpy.

6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion detected, set recording schedules, record videos and more.

Option 2: Using RTSP Protocol Only (using VLC as an example)

The URL of the RTSP live stream for the Tapo cameras will be:

For high quality stream1: rtsp://IP Address/stream1

For low quality stream2: rtsp:// IP Address/stream2

In some software, the URL need to add the port to access live stream, the default port is 554:

For high quality stream1: rtsp://IP Address:554/stream1

For low quality stream2: rtsp:// IP Address:554/stream2

If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:

https://community.tp-link.com/en/smart-home/forum/topic/652710

Frequently Asked Questions

Q1: How can I view the live stream of the Tapo camera remotely from another network?

You can set up a VPN network or use your router’s port forwarding feature to allow external devices to access the public IP and reach the camera. However, please note that the RTSP/ONVIF protocols are not highly secure, so it is not advisable to expose the camera to a public IP via port forwarding for long periods. It is recommended to use a secure, encrypted VPN network.

Q2：What ports are used by the Tapo camera for RTSP/ONVIF?

The Tapo camera uses the following ports for RTSP/ONVIF: ONVIF Service Port: 2020 and RTSP Service Port: 554

Q3：Why is the resolution of RTSP Stream 1 lower than the camera’s maximum resolution?

For some models, like the C310, the resolution of Stream 1 (rtsp://IP Address/stream1) is determined by the video quality setting in the Tapo app. If you find that the resolution of Stream 1 is lower than the camera’s maximum supported resolution, try changing the video quality setting to “Best Quality” in the Tapo app.

Q4：What should I do if there is no or very little sound when watching the live stream using RTSP/ONVIF?

If you find that there is no or very little sound when using RTSP/ONVIF to watch the live stream, please adjust the camera microphone settings in the Tapo app.

Q5：Does the Tapo Camera support 2-way audio when connected via RTSP/ONVIF?

The ONVIF standard includes multiple profiles, and the Tapo Camera only supports Profile S. This profile does not include 2-way audio. Profile S only covers basic functionalities such as video/audio streaming, network configuration, event handling, and PTZ (pan-tilt-zoom) control.

Models :

TC40, TC40GW, TC41, TC53, TC55, TC60, TC65, TC70, TC71, TC72, TC73, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C125, Tapo C200, Tapo C200P2, Tapo C201, Tapo C202, Tapo C206, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C21A, Tapo C220, Tapo C222, Tapo C225, Tapo C230, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C51A, Tapo C520WS, Tapo C52A, Tapo C530WS, Tapo C720

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<p>The post How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol first appeared on NVR IPCAMERA SECURITY.</p>

How do I integrate Hanwha IP cameras and SUNAPI with Immix?

Summary

This article details the steps to integrate Hanwha IP cameras and SUNAPI with Immix.

Integrate Hanwha with Immix

To begin the integration, a suitable port for Immix must be located.

NOTE: These are default ports only (they can be configured and may be
different to what is listed).

To find ports in Immix:

Configuring Users in Hanwha Vision for Immix

To configure users:

Video Profile

The integration has capabilities to switch between different video profiles. To switch between profiles:

Configuring a Hanwha IPC SMTP Alarm

To configure the alarm into Immix:

S# – represents the ServerID.
A# – represents the Input of Response.
E# – represents the Event Number associated with the Server Type,
e21 is defaulted to IPC Object Detection.

IPC Email Example

Subject: ObjectDetected

Sendor: S29.a1.e21@ImmixAlarms.com To: S29.a1.e21@ImmixAlarms.com

Date: 20240514-12:03:47XMailer:NFMail

https://support.immixprotect.com/hc/en-us/articles/25738891242395-Hanwha-IP-Camera-SUNAPI-Integration 4/7
XMailer: NF Mail MIME-Version: 1.0 Content-Type: multipart/mixed; boundary=594786580.1111.samsungipolis.com –594786580.1111.samsungipolis.com Content-Type: text/plain; charset=”iso-8859-1″ Content-Transfer-Encoding: 7bit ObjectDetected Time : 20240514-12:03:47 Camera IP : 192.168.1.166 Event Type : EventRule_5_CH1 –594786580.1111.samsungipolis.com Content-Type: application/octet-stream; Content-Transfer-Encoding: base64 Content-Disposition: attachment; /9j/4AAQSkZJRgABAQEAYABgAAD/2wBDABQODxIPDRQSEBIXFRQYHjIhHhwcHj0s LiQySUBMS0dARkVQWnNiUFVtVkVGZIhlbXd7gYKBTmCNl4x9lnN+gXz/2wBDARU

Enabling Digest Auth

If you are having trouble using GetConfig, enable Digest Auth for your Hanwha user.

The image below shows where to enable this:

NOTE: Ensure that the user is Admin or Full user permissions. You must
create an Immix user and assign them as an administrator. A default
admin account cannot be used.

Configuring a Hanwha IPC SMTP Event

To configure the system-based events into Immix:

Obtaining the S Number

To obtain the S number:

Configuring Devices within Immix

To configure a device within Immix:

Obtaining the ID of a Camera for Use in the Extra Value

To obtain the ID of the camera:

SSL Error Alarms

By default, the alarm receiver is configured to disallow insecure connections. To allow connections to insecure devices (no SSL, invalid cert, etc.), change the RequireCertificate config key in appsettings.json to false.

Alarms Not Decoding

By default the alarm JSON messages are saved in the file store in the same folder as any alarm footage. To diagnose decoding issues, confirm that this message is what is expected. A typical alarm message looks like the following snippet. Alarm messages always have the broadcastAction alarm.

{
“Tran”: {
“Command”: “broadcastAction”,
“Params”: {
“Params”: “eyJhY3Rpb25JZCI6InthYWNiMjdmOC1lYTcwLTRlOGEtOGE1YS03YjZiNzk5ZTliMGR9IiwiYWRkaXRpb25hbFJlc291cmNlcyI6WyJ7MDAwMDAwM
“RuntimeParams”: “eyJkZXNjcmlwdGlvbiI6Il90aHVtYl9kb3duIiwiZXZlbnRSZXNvdXJjZUlkIjoie2RhZWU5ZWIyLTEyZDYtZTUwNy00Y2MxLWM4ZmUxNG
}
}
}

A second approach is to review the service logs, as all messages (even non-alarm messages) are logged there.

How to use Wisenet cameras with exacqVision

Summary:

This article provides information on using Wisenet cameras with exacqVision.

Step By Step Guide:

Wisenet Camera Settings

Mandatory

The following settings are mandatory:

Optional

The following settings are optional:

After Adding to exacqVision

exacqVision defaults to using the Hanwha default H.264 stream (profile 2) but can be changed to H.265. This changes exacqVision to utilize the default H.265 stream on the camera (profile3).

NOTE: It is not possible to set h.265 via exacqVision on a fisheye camera.
You need to log in to the camera interface and manually change the FISHEYE
profile to H.265.

To change the default stream to H.265:

1.Navigate to the exacqVision Camera Settings page and click the Recording tab.
In the Rate Control field, the default is Constant Quality which equates to Variable Bit Rate in Hanwha cameras.

The Quality slider default of 2 sets a low cap.
1 = minimum VBR cap for that stream
10 = maximum VBR cap for that stream
For 4MP+ resolution cameras it is beneficial to increase the quality to 3 or 4; otherwise, the video may be compressed too much thus decreasing quality.

2.If needed, select a stream to add from the Multistreaming dropdown menu and click Add Stream.

NOTE: With high-resolution cameras, it is best practice to create lower
resolution live viewing streams to save on decoding and bandwidth. These
streams can be added in exacqVision on the Camera Settings page.

3.Click the Motion tab to edit motion on the camera (although exacqVision does not have all the options available that are in the Hanwha cameras).

NOTE: It is possible to add motion, including windows, without adding\
multiple points to create unique shapes.

4.Click the Analytics tab to see several options for displaying and recording data.

5.If the camera is a fisheye, click the Digital PTZ/Fisheye tab to configure the proper dewarp code.
a. Select Immervision from the first dropdown menu.

b. Select the proper code from the second dropdown menu.

Refer to the following article for Hanwha Fisheye Lens Codes: Immervision Fisheye Dewarp Lens Codes

c. Select how the camera is mounted for proper dewarping from the third dropdown menu.

NOTE: Many of Hanwha’s fisheye cameras can use additional camera side dewarp
channels. These should be created first before the camera is added to
exacqVision, so they are identified and configurable inside of exacqVision.
These channels have no motion detection so they either need to record 24/7
or be used for live video only.

NOTE: The Video tab does not exactly match what is in the camera.

Brightness = Brightness
Contrast = Contrast
Saturation = Color Level in the camera
Wide Dynamic Range = controls SSDR in the camera
Video Mask = controls the camera’s Privacy Areas

Searching AI Metadata

To search AI metadata:

1.From the exacqVision home page, click the Search () icon in the top left corner of the screen.

2.Expand the camera tree then select the camera and the analytic metadata associated with it.

3.Select the Search Range to search for then click Search.

4.Click the Paper () icon to view the raw metadata.

A pane to the right of the video will appear with the raw data of that time.

5.Check the Show Filters checkbox to filter data.

6.In the pane to the left of the video, check the checkboxes to filter.

7. Click Save then click the Search button again.

NOTE: Save filters can be selected from the dropdown menu at the top.

8.If certain overlays for the metadata need to be hidden, click the Green () icon and select which overlays should be hidden.

Creating Events Based on Analytics

NOTE: The analytics must be configured in the camera first. Once done and the
camera is added to exacqVision, disable and re-enable the camera.

To create events based on analytics:

Monitoring Analytic Events

To monitor analytic events, follow the steps in the Creating Events Based on Analytics section. However, use Event Monitoring instead of Event Linking.

Special Considerations

Take the following into consideration when setting up a camera:

Optional Common Camera Settings

The following camera settings are optional:

Verint recorders using different FPS for normal and event recording

Summary:

When a Hanwha camera is registered to a Verint NVR, the use of different FPS can be engaged on the NVR

Explanation of Behavior:

Resolution:

• Firmware can be easily updated via the NVRs web interface, the NVRs monitor/mouse interface, Wisenet Device Manager, or Wisenet Viewer. The process takes approximately 5 minutes.

• The way Verint operates is that the recorder will dictate the camera’s FPS, and changing the video profile on the camera, by default, momentarily drops and reestablishs the connections.

How to add a Wisenet camera to Genetec Security Center 5.9

Summary:

This article provides instructions for adding a Wisenet camera to Genetec Security Center 5.9 and the additional steps needed if the camera has a fisheye lens.

Step By Step Guide:

To add a Wisenet camera to Genetec Security Center 5.9:

1.Open Wisenet Device Manager.

2.Double-click your camera to load the camera’s webpage.

3.Enter and confirm your new password, then click Apply.

NOTE: If a password has already been configured and you need to default
the camera, press and hold the Reset button for 5-10 seconds.

.

4.From the Genetec Config Tool application, click the Video icon.

5.Right-click Archiver and select Unit enrolment.

6.Click Manual add then select Hanwha Techwin from the Manufacturer dropdown menu, select Wisenet from the Product type dropdown menu, and enter the IP address of the camera.

NOTE: You can find the IP address of the camera in the Wisenet Device
Manager results screen. Click Add and close to enroll the camera.

TIP: If you see a Bad logon error, move your mouse over the text and an Add button will appear.

Enter the username and password of the camera then click the Add button.

After a few moments the status should change to Added.

.

NOTE: Sometimes the status in Genetec sticks on Bad logon. To resolve this
issue, click Clear All at the bottom of Unit enrollment and add the camera
again. The camera has now been added to Genetec Security Center 5.9.

Configuring a Fisheye Camera

The following additional steps are required if the camera has a fisheye lens:

1.From the Video tab, select the newly added camera under Archiver then click Hardware and edit the Lens type.

2.Select your Camera position from the dropdown menu.

NOTE: Genetec may not automatically pick the correct lens type and
could fail to calibrate.

3.Select the correct Lens Type from the dropdown menu.

4.Click Ok and Apply at the bottom of the page to save changes.
The fisheye camera settings are now complete.

Viewing the Newly Added Camera

To view the newly added camera:

1.Open the Security Desk application from the Windows Start menu.

2.Log in and and select Monitoring.

3.Double-click the newly added camera to see live video.

4.Use the scroll wheel on the mouse or click the Viewing Mode icon to manipulate the image.

Genetec – Adding a Hanwha Camera to Genetec 5.7 or later

Summary:

This article will provide a step-by-step guide for adding a Wisenet camera to Genetec.

Step By Step Guide:

1. Open the Config Tool (Figure 1)

Figure 1

2. Click on the green plus symbol (Figure 2)

3. Select Video Unit (Figure 2)

Figure 2

4. Select Hanwha as the manufacturer (Figure 3)

5. The IP Address can be a single device or a range of devices. (Figure 3)

6. Provide the proper credentials and click “Add and close” or “Add.” Then, repeat for further units. (Figure 3)

Figure 3

7. Once added to the system, you will be able to view the stream from the Video Unit (Figure 4)

Figure 4

How do calibrate a Hanwha Fisheye Camera for use on a Genetec VMS?

Applies to Models: XNF, SNF, and QNF Series Cameras

Summary:

This article describes how to add a Hanwha Fisheye camera to Genetec, by set a lens code and calibrate the camera.

Note: The lens code will be determined by the model.
See this article for a complete list of codes.

Step By Step Guide:

1. Open the Config Tool, go to Video Unit.

2. Select the Video Unit in question.

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3. Select the Hardware Tab of the Fisheye camera to be configured.

4. Set the Lens Type to Panamorph.

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5. Click the Pencil to the right of the Panamorph dropdown.

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6. Set the orientation to either ceiling or wall.

7. Select the proper Lens Type  from the list (See De-warp Code article link below.)

8. Click calibrate once the code is registered.

Note: If it fails check the motion detection tab for an improperly configured Event or
Motion Schedule.

Click here for Immervision De-warping codes

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<p>The post How to use Wisenet cameras with 3rd party VMS first appeared on NVR IPCAMERA SECURITY.</p>

The interface of iCam365 app for Android and iPhone is slightly different, I will post separate guides for Android and iPhone so that you can follow our guide to connect and use iCam365 cameras exactly.

iCam365 camera Complete Guide

Connect iCam365 camera

Download iCam365 app

Use the “Scan” function on the mobile phone to scan the QR code to download and install the iCam365 APP.

Login iCam365 app

You need to register iCam365 account and login to use iCam365 camera.

Connect power supply

Connect the device to the power supply.
Keep it connected for about 1 minute until hearing a prompt sound.

Add iCam365 camera

There are 3 ways to connect iCam365 camera, we recommend to use ‘Scan code to add a device’ to connect camera.

Click the + icon, then scan the QR code on the iCam365 camera, the QR code is usually on the bottom or back of the camera. iCam365 APP will show the recommended way to add.

Please let the camera close to the router, and then connect the camera.

Select Connection Mode

If the QR code on the iCam365 camera is missing or not recognized, you can manually select the add method to connect the camera.

1. Click Add by type in the top right corner, select Surveillance camera, select WiFi camera.

2. Then you can choose Quickly add, Scan code to add a device and Add a device by wired network.

Quickly add – Android

Add a camera via the AP hotspot connected to the iCam365 camera.

When the ‘Camera startup is complete, waiting for network to be added‘ voice, you can start to connect iCam365 camera, if there is no voice, please reset iCam365 camera.

1. Select Quickly add, click Next > I know

2. Click CHOOSE, click the icon to select your wifi and enter your wifi password, then click NEXT.

Can’t search iCam365 camera?

Please connect iCam365 hotspot wifi manually, wifi name: AICAM_xxxxxxxxxxx.

Can’t find iCam365 hotspot wifi?
Please reset iCam365 camera.

3. After you click JOIN, your phone will automatically connect to iCam365 camera’s hotspot wifi, then wait for iCam365 camera to connect to your wifi.

After successful connection, set the camera name and you can start using iCam365 camera.

Scan code to add

Scan QR code on your mobile phone to add a iCam365 camera to pair WiFi.

When the ‘Camera startup is complete, waiting for network to be added‘ voice, you can start to connect iCam365 camera, if there is no voice, please reset iCam365 camera.

1. Select Scan code to add a device, click Next, select your wifi and enter your wifi password and click Next.

2. Let iCam365 camera scan the QR code displayed by APP, Distance 10-30 cm (3 – 11in).

3. When the iCam365 camera emits the ‘Scan QR code successfully‘ voice, click NEXT and wait for the camera to connect to wifi.

After successful connection, set the camera name and you can start using iCam365 camera.

iCam365 camera can’t scan QR code?
Please check the Common Problem

Share Camera

You can share iCam365 camera to your family or friends.

Share the account to enjoy the permission to watch the live broadcast, intercom permission, control the rotation of the PTZ. and view video replay privileges

1.Click Share > Add new sharing, then enter your family or friend’s email or cell phone number.

2.After sharing, a sharing message will be sent to the email or number you entered, register and login to iCam365 APP and you can start using the camera.

In the sharing screen, you can click the icon on the right to delete the shared users.

Setup Recording

Before setting up the recording, you need to insert the memory card to make the recording function available.

1. Insert the memory card into the iCam365 camera, then enter the Memory card interface to see if the camera reads the memory card.

Note: When replacing or removing the card, please cut off the power first to avoid card damage and data loss.

2. Click Video recording settinas, you can set the recording mode and definition here.

· All-day video recording : Uninterrupted continuous video recording

· Event video recording : Record a video when an event is detected

· Turn off : The device will stop recording a video after turn-off

Video Definition: The higher the storage resolution, the clearer the recorded video will be, while the more storage capacity taken up and the less the total recording time. Please choose the storage resolution according to your own situation.

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See also  iCam365 Camera (Buyer’s Guide)

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View Video

Click the video icon to view the video, the time with color means there is recording at the current time.

Setup Detection

1. Click Detection settings and select the detection sensitivity. You can also set the Detection area.

Detection area: Increase or decrease the area by clicking on the screen,The red area is the monitoring alarm area, and the full screen will be detected after reset:

2. Click Notification settings, open Turn on notification and Motion detected to detect and receive alarm notifications.

In order to receive the alarm notification in time, it is recommended to set the Notification interval to 1 minute.

Warning voice

Turn on the Warning voice message, when the iCam365 camera detects an intruder, the camera will send a warning voice to scare off the intruder.

Setup Intelligent tracking

Turn on Intelligent tracking, when iCam365 camera detects human or pet movement, the camera will track the movement of the object.

Alarm message

By clicking on the icon, you can view the Alarm message, and by clicking on the message, you can view the details.

Lighting and night vision

In the Lighting and night vision screen, you can set the light lamp and Night vision mode.

White light lamp

· Automatic: The white light lamp is turned on when an event is found at night, and automatically turns off after the event is over.

Night vision mode

· Automatic ：When the light is poor, the infrared night vision mode is automatically turned on.

· Always in the night vision mode ： Suitable for a dim-lighted environment

· Turn off the night vision mode ：Suitable for an environment where the light is always bright

Reset iCam365 camera

1.Turn on the power and wait for the camera to start

2.Press and hold the reset button (about 5 seconds) until the camera sounds a voice prompt

Function Description

Function	Description
Real-time and Playback	Click the screen on the device to enter the device real-time page to view the real-time camera screen. You can also switch to Playback to view the historical video. The recording can be divided into event recording and round-the-clock recording. You can select the recording mode as required.
Alert	The device will push an Alert message when it detects any movement or sound. You can select the type of Alert message to be received on the setting
Pan/tilt head and talk	On the real-time page, you can adjust the orientation of the remote camera through the disk of its pan/tilt head, or push and hold the microphone to send voice to the remote camera.
Sharing	Enter the mobile phone number of your family member on the Sharing page. The shared people shall download the APP and register. Each device can be shared by up to 10 accounts. The shared people can view the live video, talk to the camera and view the video through the pan/tilt head, but he/she cannot make settings
Alarm	Ilt gives the voice and light alarm when detecting a movement event or a manlike shape event (purchase separately). You can also customize the voice
Setting management	Click‘’on the home page or click “” on the real-time page to enter the setting management. On the setting page, you can modify device names, purchase services, share devices, access Store Settings, Screen Settings and other Settings.
Binocular camera	If you are purchasing a binocular camera, the following function are currently supported: 1. supports the Picture-in-Picture display. You can click Picture-in-Picture to enable or disable the function. 2. supports the switch between the small picture and the big picture. Click the long shot or close shot or small picture to switch. 3. its Playback function also supports the switch between the small picture and big picture and enabling/disabling of the small picture window.

iCam365 Camera Troubleshooting

You can find here how to fix iCam365 camera can’t connect to wifi, offline and not working problems.

How to fix not connecting to iCam365 camera?

Fix can’t connect to wifi

iCam365 camera can not connect to wifi usually caused by the following problems, you can follow the guide below to fix the problem of not connecting to wifi.

1. Make sure the iCam365 camera is currently in waiting connection mode.

· After the camera is powered on, wait for the camera to start up (about 30 seconds), the camera will send out a voice prompt ‘Camera start up is complete, waiting for the network to be added’.

· No voice prompt, please reset the iCam365 camera

2. Make sure iCam365 camera supports your wifi.

iCam365 camera only supports 2.4Ghz wifi, wifi name and password support English, alphabet and numbers.

3. Please put the camera next to the router, and then connect the camera

4. Make sure your wifi password is correct

5. Change the mode to connect to iCam365 camera

iCam365 supports two modes of camera connection.

· The camera can not scan the QR code, please try to use Quickly add.

· If you can’t connect to AP hotspot, please try Scan code to add.

6. Reboot the router, sometimes the router fails to connect to the new device.

Voice Troubleshooting

If the above problem can not fix the wifi connection problem, please follow the iCam365 camera’s voice prompts to fix the problem.

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See also  How To Setup iCam365 camera（Complete Manual Guide）

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Voice: Router connection failed, please reconfigure the network

It means iCam365 camera can’t connect to wifi, please check your wifi information and reset the camera to reconnect.

Voice: Receiving wifi information, connecting to server

It means iCam365 camera can’t connect to the internet, maybe the camera is too far away from the router, please get closer to the router.

Voice: Please program the ID number.

This may be a Chinese voice, iCam365 camera does not program ID, can not use.
We suggest you to return the camera directly, or contact your seller for support, you need a computer to fix this prob.

After iCam365 camera start, there is no ‘camera start up is complete, waiting for the network to add’ voice, after resetting the camera, there is no voice either.

iCam365 camera hardware failure, please return the camera.

How to fix iCam365 camera offline?

Follow these steps to fix iCam365 camera offline problem.

1.Restart the iCam365 camera

2.Reboot the router

3.Reset the iCam365 camera to reconnect.

If the above steps can fix the camera but it is often offline, then the camera may be too far away from the router, we recommend to move closer to the router.
Or please check the following issues in order:

1.Make sure the iCam365 camera has power

2.Make sure the iCam365 camera is connected to the router is normal

3.If you have changed the Wi-Fi or password, please reset the camera to reconnect

4.iCam365 camera is not too far away from the router, separated by walls or other obstructions

5.Take out the memory card, then restart the iCam365 camera, if the camera works normally, then it is the problem of memory card, please replace the memory card or format the memory card

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Common Problem

What WiFi does the iCam365 camera support?

1. The camera does not support 5G frequency WiFi, if it is connected, please switch to 2.4G frequency WiFi
2. wifi name and password are recommended to use English, English symbols and numbers, can not contain Chinese and special characters.
3. the router can not open such as AP isolation, anti-scratch, black/white list and other options to restrict WiFi access
4. The camera does not support WPA/WPA2 enterprise WiFi for the time being

Why can’t I connect iCam365 camera.

Check if the WiFi password is correct, and if the network is connected correctly, reset the camera.Add the device again when the above operation is done.
Or check iCam365 Camera Troubleshooting

How many accounts can an iCam365 camera be added to?

iCam365 camera can only be added by one account, you can share the camera to other users, up to 10 users.

Is there a computer software for iCam365?

iCam365 supports windows system, you can download iCam365 For Pc here.

Why can’t I receive iCam365 alarm messages?

1. Make sure the phone system has enabled the push permission of icam365
2. Check whether push is turned off in camera settings-Notification settings.

How many days are iCam365 alarm messages saved?

Alarm information can be stored for up to 7 days.

What memory cards does iCam365 camera support?

iCam365 camera supports minimum class10,4-128G memory card.
It is recommended to choose Samsung or Sandisk memory card, poor memory card will cause recording problems or cause the camera not work properly.

The video cannot be playback?

The recording is divided into event recording and round-the-clock recording. Event recording:
The camera records the triggering event until its end. It keeps recording if the event keeps triggering it.

Round-the-clock recording: The camera records round the clock.
The round-the-clock recording will occupy a huge space of the memory card. Please select the recording mode as required.The path setting of the recording mode: Setting-> Memory card -> Recordina mode

How should I download the video to my mobile phone?

1. Click the Recording button “ ” while viewing the playback video.
2. Click the Stop button” ” when the playback is finished, and the video will automatically be saved to the album.

Why iCam365 camera is offline?

First, check if the power supply and the network are normal. If they are normal, power off the camera and restart it. If the device is still offline after restarted, eliminate the camera in the APP and add it again.

Why does the iCam365 camera show no memory card?

1. The camera does not support hot-plugging. You need to power off the camera to insert the memory card. Please restart the camera.
2. If the memory card still cannot be identified after the camera is restarted, please replace it with a new card and try again.
3. If the new card still cannot be identified, the card slot may be damaged, or there is a failure in the FFC. Contact the supplier to replace the device.

What shall I do if the memory card is full?

No need to handle it manually. The camera automatically overwrites the earliest video documents when the spare space of its memory card is 500M or less.

iCam365 For PC

iCam365 For PC only has simple functions, watch live video, view footage, control rotation, voice intercom. Only in the iCam365 app can you set up the camera.

You need to add a camera in the iCam365 app and then log in to iCam365 For PC, you will be able to see the camera.

Windows

Latest version: 1.1.8.4

Historical version: 1.1.7.3

iCam365 For MAC

iCam365 only supports Windows computers, not MAC computers, but iCam365 supports rtsp, so you can use a VLC player to play live video from your iCam365 camera.

Or you can install the iCam365 APP on your MAC, the M series chipset mac supports direct APP installation.

1. Click on Flie, select Open Network, then enter the rtsp of the iCam365 camera

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<p>The post iCam365 camera Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

P6SLite camera use precautions

Download P6SLite APP

Download and install “P6Slite” from IOS app store or Android app store or scan the QR code below to get APP information.

Users can register and log in via email (please use real email to retrieve password later).

Note: Please be sure to use your account to log in the APP, otherwise some camera functions may not work properly.

Turn on the P6SLite Camera

Plug the power into the power of the camera and wait a few seconds for the P6SLite camera to automatically turn on.

Voice prompt at power-on ”The system is starting up, please wait”. If there is no voice reminder, please restore the factory settings and try again.

Note: Do not twist the head of the camera to force it to rotate after turning it on. If you need to adjust the monitoring orientation, you can adjust it through the PT function of the mobile APP.

Connect P6SLite Camera To Wifi

Open the P6SLite APP, click “+” in the upper right corner of the home page, select “Add Wi-Fi Device”, click “Next” to add WiFi camera.

Method 1：add camera by scan QR Code

1. Select “Please use the scan code distribution network to connect the router”.

2. Choose your wireless network and enter the password, click “Next”.

3. Please face the QR code on the camera lens and keep it at distance of about 15 cm, then if you hear”WiFi connection, please wait” click “Next”.

4. Wait for the P6Slite camera to connect to WIFI

If the camera is successfully connected to WIFI, you will hear “WiFi is connecting, please wait ….network connection successful” and see the camera in the device list.

Method 2：add camera by AP Hotspot

1. Select “Please use the AP hotspot distribution network”.

2. Click the button to jump to the WiFi setting page (Android system not have this page, please skip this step).

3. Select the camera’s AP hotspot, it’s an AP hotspot beginning with “ZWAP_NG…”, enter password: 01234567 to connect AP hotspot (If you do not find the AP hotspot, please try to reset the camera)

4. Return to APP, select your wireless network in the available wireless list to connect. (WiFi signal strength must be greater than 3 cells).

5. Enter your WiFi password, click “Confirm”.

6. Wait for the camera to connect to WiFi.

Share P6SLite Camera

Open the P6SLite APP, click the ‘···’ button on the top right corner of the PT AI camera device preview on the homepage, and select ‘Sharing management’ to enter the sharing settings and invite others to watch. The person being shared needs to download the P6SLite APP, register an account and log in to view.

View in Real Time

Open the P6SLite APP, click the connected camera on the home page, and you can browse in real time. Through the camera’s control interface, you can adjust the camera’s sharpness, horizontal and vertical angles, as well as screen capture and recording, and remote calls operation, etc.

Video Playback

The P6SLite camera can only use the historical video playback function after installing a MicroSD memory card. After the MicroSD memory card is installed and turned on, the camera will automatically start recording video.

In the camera control interface, click the button ‘Playback’ to enter the historical video playback interface. You can drag the timeline to select the time period to be played back, or you can use the button ‘Date’ to select historical videos on different dates.

Alarm and AI Human Tracking

Click “Arm/Disarm” to open or closed the alarm push (image send to mailbox + mobile phone), at the same time you must set the correct alarm parameters, such as open email and push notification in “Humanoid Tracking”.

Turn on the humanoid tracking. when human beings appear on the screen, the camera can detect human figures, you can open the Humanoid Tracking, or select the required trigger actions, such as SD Card Snapshot, SD Card Record, Push Notification, Alarm Sound, etc., you can set up ‘Armed all day’ or ‘Custom arming’, you can set Sensitivity, Detection area, etc.

Camera Setting

Open the P6SLite APP, enter the ‘Settings’ function page of the camera on the homepage, here you can configure all camera settings.

Reset P6SLite camera

Insert the reset pin into the reset hole and press for 5 seconds to restore the factory settings. (When connecting or reconfiguring the P6SLite camera for the first time, make sure that the camera is in the factory reset state).

FAQ

Why does the P6SLite camera prompt a password error?

The camera password may has been changed, please press the “Reset” button of the camera for 5 seconds. the camera voice prompts “Reset successful”, then follow the steps above to re-add the camera.

Why is the P6SLite camera offline?

Please check wireless network that camera is connected can connect to the Internet or the wireless password has not changed.

Why does P6SLite not receive alarm notifications?

Please check if the push function is turned on (displayed as “Arm/Disarm” to open), whether there is open alarm push linkage (Setting – Motion Detection/Humanoid Tracking), whether the APP allows push permission on the mobile phone.

When playback video can not find video files?

Please check if the SD card is damaged, whether there is an SD card installed, check the camera time, check whether the playback time is correct.

The P6SLite camera cannot connect to WIFI?

Please check whether the distance between the camera and the router is too far, whether the router have the DHCP function enabled, whether the connected WIFI is 2.4G (the camera does not support 5G), and whether the router opens the anti-mite network function, so that filtered device

This article contains all the contents of P6SLite, multiple ways to add, settings of P6SLite camera functions, how to use the computer, and will be continuously updated.

How To SetUp P6SLite For Pc EasyVMS

P6SLite For Pc software name is EasyVMS, you can download the software here, support Windows PC.

P6SLite For Pc Function

System operating environment

Operating system: Microsoft Windows 7, 8.1, 10 compatible with some XP systems

CPU: Intel AMD 32-bit or 64-bit

Memory: 2G or higher

Note: Due to the different operating systems and hardware of the PC platform, the smoothness and functionality of the software are affected to varying degrees

Install and login to P6SLite For Pc

Find the file  in the software directory, double-click the EasyVMS installation file to install the client software, and the login dialog box will pop up, as shown below. The current page will be adapted according to the full Chinese and English systems.

Then click Run EasyVMS softwareand choose the language that suits you to log in to the system;

Local login user name default: admin, password default: empty; After logging in, select the software in the upper right corner  to log out of the software;

Cloud account login, please enter APP P6SLite account, currently supports scanning code login and manual account input (manual input requires attention to the choice of server)

Interface Introduction

The main navigation buttons at the top of the interface are real-time preview, remote playback, electronic album, device management, system log, alarm information, plan recording, system settings, click the navigation button to enter the corresponding configuration interface. On the left side of the interface is the device navigation, on the right is the display area, and in the upper right corner are the help, logout, minimize, maximize, and close buttons. Start with device management and add devices.

Device Management

Click the Device Management button to enter the Device Management page, as shown in the following figure; On the device management page, you can perform manual adding, modifying, batch deleting, batch upgrading, APP cloud account management, region adding, as well as batch adding, batch modifying IP, and successfully added devices, right-click remote settings, time synchronization, clear alarms, display QR codes and other functions.

Zone configuration

For easy zone device management (the default zone is preferred when added by camera), you can right-click the default zone to customize the new zone, or click Add Zone below.

ADD P6SLite Camera

Click the refresh button in the lower right corner to search for the P6SLite camera

Select the IP address of the camera, then click “Batch Change IP” to modify the IP address of the camera.

If you don’t know how to modify the IP address, please check the “Refer to the computer network card to set the IP” software will automatically modify the IP address according to your network environment, of course, you can also manually modify the IP address.

The default user name of the device: admin, password: empty, click Confirm, save the modified IP address, and then click the refresh button again, search for the new IP address again, and then select the IP address and click Add in bulk.

Then click the real-time preview button to enter the preview interface

Double-click the IP address of the camera on the right, and the video will be automatically displayed in the surveillance screen on the right.

If you add multiple devices, you can select the Default Region context menu and select Turn on automatically, Open by region, Close preview by region.

Delete Camera

Select one or more devices to be deleted in the device list, click the Delete button, the system will prompt whether to confirm the deletion of the device, click the [OK] button, the device on the default zone list will be deleted.

Upgrade Camera

Local upgrade: Select the device you want to upgrade in the list of added devices, and then select Bulk upgrade. Be sure to restore the factory settings after the upgrade is successful.

Cloud Upgrade: Select the device to be upgraded in the list of added devices, and then select Cloud Upgrade (whether the device supports cloud upgrade), otherwise the Cloud Upgrade page will not be prompted

Remote playback

Video retrieval

Enter the remote playback interface, select the channel that needs to be played back on the left device tree (Note: currently only supports one playback all the way), select the date on the calendar, click the “Search” button, the system starts to search for the recording in the hard disk recorder (or local hard disk), and display the search results in the search results panel. As shown in the following figure:

Playback control

Control Buttons

· Play button, tap when the recording stops to resume playback.

· Pause the playback button, tap the playback pause while the recording is playing, and tap again to resume playback.

· Stop playing button, tap while playing to stop the screen.

· Audio control button, tap to turn on/off audio playback during playback.

· Choose  hasten  Slow down Fast/slow rate control is possible.

· Click  Playback capture button, you can take a screenshot of the playback screen.

Timeline operations

(1) The scale on the timeline is 0-24 points.

(2) Mouse over the timeline to scroll to zoom in and out of the timeline.

(3) Double-click the timeline to play it directly.

Device control

The device management interface can also control the device, including: time synchronization, camera restart, clear alarm, etc.

Time synchronization

In the Device Management > the Added Device interface, select the device and click the [Time Sync] button to synchronize the device time with the PC time.

System settings

Click System Settings to enter the local settings of the software.

1.You can set the EasyVMS software to automatically open at startup, check the button   , and save. After saving, EasyVMS will automatically run after the next boot.

2.You can set the automatic calibration interval time of the device, check the button, and enter the interval time (such as: 120). After saving, each device will automatically calibrate every 120 minutes. It is recommended to calibrate every 30 minutes

3.You can set the local recording duration, select the recording duration input box, and enter the recording duration (for example: 30). Once saved, each recording is saved with an interval of 30 minutes. You can also set the recording format and select the recording format (e.g. PRV/AVI). After saving, the local recording format is . PRV.  A dedicated PRV player can be downloaded on the official website

4.You can set the log retention period and directly select the recording duration (e.g. six months). Once saved, logs are retained for six months.

5.You can set the capture and video saving path, click to select the path, such as (G: EasyVMSImage/ G: EasyVMSVideo). After saving, the capture path is set to G: EasyVMSImage, the recording path is set to G: EasyVMSVideo.

Account management: Enter the system settings interface to manage local account login, including creating operator users, creating guest users, modifying user passwords, and deleting devices.

Click the “System Settings” button, click the “Account Management” button, click [Create], enter the new user name, password and user group (such as operator) to save, the user group will have one more new user “user1”.

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See also  How To SetUp P6SLite Camera (Complete Manual )

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Click the [Account Management] button, select the operator user user1, and click [Delete]. After deletion, the new user disappears.

Currently, there are three levels of user permissions:

Real-time preview

Real-time preview

Double-click the device name in the left device to open a preview of all channels of the device on the right preview interface, as shown below:

To turn off single-way preview, you can right-click “Close Preview” on the list that pops up the video channel to turn off the channel preview.

Right-click the default region in the device bar on the left and select “Turn off preview by region”

Preview controls

On the Preview Actions tab, the following figure is shown.

· The icon is to turn off the full channel preview button, clicking it will close all preview screens.

· The icon  is the capture button, click to capture the current channel image to the local computer.

· The icon  is the on/off full-channel recording button, clicking it will enable/disable full-channel recording.

· The icon  is the on/off audio button, clicking it will turn channel audio on/off.

· The icon  is the screen split button, click to set the number of screen split paths, currently supports single screen, four screen, nine screen, sixteen screen, twenty-five screen, thirty-six screen road preview.

· The icon  is a preview of the next video screen, which can be used in single screen, four screen, nine screen, sixteen screen, twenty-five screen, thirty-six screen, etc.

· The icon  is a full-screen toggle button, click to switch to full-screen preview. In full screen, you can right-click “exit full screen” or press the keyboard ESC key to exit.

· The icon  is a group tour, and you can group the picture in the case of many cameras or NVR images. Then make a grouped preview

Right-click menu control

Select the real-time preview channel on the preview interface and right-click to bring up the right-click control menu, as shown below:

Set up P6SLite camera

OSD settings

you can add the name of the current camera and the placement of the moving time; Click the red font to move

Image settings

Night vision mode; Set the night market mode on a dual-light device to achieve a full-color image at night.

IR-CUT sensitivity (the higher the modified value, the higher the sensitivity): The earlier the black and white image is switched at night.

IR-CUT switching time (the larger the modification value, the longer the switching time): Extend the time to switch black and white images.

The image is flipped, and the image can be selected to be corrected by software when the camera is hoisted.

Network configuration

Network Setting

modify the IP address required by the camera in the network

WiFi settings

Select SSID (wifi name), click search, enter wifi password.

After filling in the wifi name and password, select Check wireless settings, it will pop up to check the validity of wifi configuration (display failure, please check wifi password or refresh the page) If the wifi configuration is successful, then unplug the wire, the real-time preview screen will be black or stuck after about 30 seconds to return to normal (the camera is switching network card)

Normal wifi and wifi hotspot mode switching: a When the camera is powered on, the camera will automatically switch to wifi hotspot direct connection without plugging in the network cable;

When the camera is powered on first in the network cable or plugged in the network cable first, the camera will switch to normal wifi mode. C Manually force switch between normal wifi and wifi hotspot camera will restart

Port setting

HTTP/signaling/data port modification in the corresponding access software, need to manually add to modify the port number, otherwise it can not be effectively accessed (non-professionals do not recommend modification, so as not to add device failure)

Mail settings

enable and configuration methods

FTP settings

Encoding settings

encoding parameters

Modify the format and appropriate parameters of the video picture to achieve the best effect.

audio settings

input volume refers to the size of the camera microphone recording, the larger the value, the louder the playback sound of the monitoring device; The output volume refers to the sound played by the camera horn, the higher the number, the louder the sound played by the camera.

Alarm settings

Motion detection

Refers to the way to enable or disable motion detection, and the way to trigger the motion detection alarm is to trigger the email (capture a picture when the alarm is sent to the specified mailbox by email, and the mailbox must be set up first);

Trigger FTP (capture a picture when alarming, and send the picture to the FTP terminal through the set FTP server); Linkage push (refers to whether to receive camera alarm reminders, the subscription function on the home page needs to enable linkage push);

Trigger capture (a picture will be captured when a moving signal is detected, and the captured picture can be viewed in the message function on the home page); trigger recording (recording in different colors after detecting a moving signal);

Select the area (refers to the selected area on the screen with a movement signal will alarm, the selected area is subject to the green box)

Client logs

Enter the system log interface, select the client log, select the user, start time, end time and other conditions to filter, click the [Query] button, you can query all the operation log information according to the conditions, each log information includes the operation user name, machine IP, time, description and other information.

Click the Export button to save the operation information as a .csv format file, as shown in the following figure. ：

Electronic photo album

The electronic album is mainly used for the management of local channel capture and post-recording files, and users can search for viewing and deleting a series of operations according to different filter types.

Search by device, select any device, and search for local pictures and videos under that device.
Search by date, select a date (e.g. June 5) to search for local images and videos under that date.
Search by media type, select the image/video type (e.g. Video) to search all local video files.
In addition, you can delete and jump the playback operation of the picture/video, and directly select the file and right-click to execute.

Alarm information

The alarm information interface records all types of alarm information of the software, including motion detection, video loss, alarm input, heartbeat loss, etc., and users can view, export and backup operations on various alarm information.

View alarm information

Select the alarm information type (for example, only check Video Loss and Alarm Input) to view all categories of alarm information: click the [Export] button, select the save path, and export the alarm information to the local computer.

<p>The post P6SLite Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

What are the requirements for a custom audio file to import for the alarm audio?

The custom audio file will need to be a .wav mono audio file with a file size smaller than 512 KB with sampling rate as 8 Khz.

I cannot access my cameras remotely what are some possible reasons for this?

Question:

I cannot access my cameras remotely what are some possible reasons for this?

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Answer:

Possible reasons:

How do i default a Hikvision IP camera?

Question:

How do i default a Hikvision IP camera?

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Answer:

1. Press and hold the reset button on the camera for a total of 1.5 minutes (90 Seconds).

2. After the first 30 seconds disconnect the network cable with your other hand, do not let up on the reset button. Wait 30 seconds.

3. Re-connect the network cable, again do not let up on the reset button. Wait 30 seconds.

4. Release the reset button.

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The camera is now in a factory un-activated state.

THis how to assumes that the camera is getting power over the eithernet cable. PoE

What kind of cable does the Covert/Pinhole camera use?

Question:

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What kind of cable does the Covert / Pinhole camera use?

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Answer:

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The covert/pinhole model cameras use a cable type called LMR-195 with a cable connector called RP-SMA Male on each end.

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Please note the supplied length of 8 Meters is the recommended maximum length of the cable and we can not guarantee the image quality once extended beyond 8 meters or by using 3rd party components. For replacement cables please contact our RMA department.

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Models:

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DS-2CD6425G0/F-11

DS-2CD6425G0/F-21

DS-2CD6425G0/F-31

DS-2CD6425G1-10

DS-2CD6425G1-20/E

DS-2CD6425G1-20

DS-2CD6425G1-30

How do I enable ONVIF on a Hikvision camera?

Question:

How do I enable ONVIF on a Hikvision camera?

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Answer:

Step 1: Log into the web interface of the camera

Step 2: Go to Configuration > Network > Advanced Settings > Integration Protocol

Step 3: Check on the ‘Enable ONVIF’ or ‘Enable Open Network Video Interface’ box

Step 4: Check on the ‘Enable Hikvision CGI’ box

Step 5: Set ‘Hikvision CGI Authentication’ to ‘digest/basic’

Step 6: Click on the ‘add’ button and create a ONVIF profile

Step 7: Click on the ‘Apply’ button on the bottom of the screen once you are done.

Hikvision All Cameras FAQ

Can I add a white/black list to an LPR camera using the NVR/DVR?

Question:

Can I add a white/black list to an LPR camera using the NVR/DVR’s web interface (logging into the IP address of the recorder) or local interface (monitor connected to recorder)?

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Answer:

No, the white/black list can only be exported and imported from the LPR camera itself. You need to log into the web interface (IP address of the camera in a web browser) of the camera to do so.

Why is my camera image pink/red?

Question:

Why is my camera image pink?

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Answer:

If your camera’s image is pink, that is due to the IR filter being stuck down when changing from night mode to day mode. A quick fix would be to give the camera a few firm taps, just to see if this will move the IR filter from the stuck position. If this doesn’t work, or if it gets stuck again the following night, the IR filter will most likely need to be repaired.

What is the difference between a “preset”, a “Patrol” and a “Pattern” on a Hikvision PTZ cameras?

Question:

What is the difference between  a “preset”, a “Patrol” and a “Pattern” on a Hikvision PTZ cameras?

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Answer: “Preset”

A preset is a saved position that a PTZ camera is currently at.

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Answer: “Patrol”

A patrol requires a series of presets to be added with a speed and delay setting. The presets act as waypoints for a patrol stopping at each preset along way as the cameras moves through the patrol.

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Answer: “Pattern”

A pattern is a recorded path of motion (similar to a macro) from start to end. A pattern is one fluid motion that is created with the PTZ control arrows and will typically have no stop points until the pattern hads completed.

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Why do I get video when viewing my camera by itself, but not in a group?

Question:

When viewing just my camera in fullscreen, I can see video. But when I try to view multiple cameras in, say, a 4×4 view, my camera is suddenly not appearing. Why is this?

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Answer:

When viewing a camera in fullscreen it is outputting the Main Stream, when viewing in multiple views it is by default outputting the Sub Stream. If the Sub Stream is not appearing, first you must verify that the camera has a Sub Stream to output in the first place. Cameras with multiple lenses will typically not have Sub Streams. If you have a standard camera that you are sure should be outputting a Sub Stream, you will likely need to default that camera. To do so, log directly into that camera’s web interface and navigate to Configuration -> Maintenance and select the Default option.

How do I log directly into my camera?

Question:

I need to log directly into my camera and NOT into the recorder. How can I do this?

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Answer:

The easiest way is to enable Virtual Hosting in your recorder. Simply log into the web gui of the recorder and navigate to Configuration -> Network -> Advanced -> Other and enable Virtual Host. Then go to Configuration -> System -> Camera Management -> IP Camera and you will be able to click the link next to the camera to log in.

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If, however the recorder either does not have the Virtual Host option or it is not connected to the recorder and therefore unable to virtual host into, you will need to navigate to the IP of the camera itself. To do this, connect your computer to the same source that the camera is plugged into.

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i.e. if the cameras are plugged into a switch, you must also plug into that switch. If the cameras are plugged directly into the recorder, you should also plug into the recorder.

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Once you do that, run the SADP tool to determine the IP Address of the camera, then enter the IP into a web browser and navigate to the login screen that way. Please note that you will also need to ensure that your computer is on the same IP Scheme as the IP you are trying to connect to.

Should I configure my events through the camera or from my NVR/DVR?

Question:

Should I configure my events through the camera or from my NVR/DVR?

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Answer:

If the camera is going through the NVR we recommend to make event configurations from the NVR

How do i find out if a IP PTZ camera supports the patrol and/or pattern function?

Question:

How do i find out if a IP PTZ camera supports the patrol and/or pattern function?

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Answer:

Check the data sheet for the camera at https://us.hikvision.com . If onmly “Preset” is listed. then the cameras does not support patrols or patterns.

Can I add analog cameras to my NVR?

Question:

Can I add analog cameras to my NVR?

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Answer:

Yes, if you purchase an encoder. An encoder will take analog inputs and translate them into IP channels that you can add to an NVR through network ports.

How do I enable WDR/HLC/BLC on a Hikvision camera?

Question:

How do I enable WDR/HLC/BLC on a Hikvision camera?

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Answer:

** You cannot enable BLC or HLC if WDR is enabled/on. Either BLC and HLC is off and WDR is on, or vice versa.

** BLC and HLC cannot be enabled at the same time.

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What can I do if my camera has water damage?

Question:

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What can I do if my camera has water damage?

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Answer:

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In the event the seal is broken and the camera experiences water damage the camera will need to be replaced. The camera will need to have a intact seal and cannot function properly without said seal.Contact the place of purchase for warranty information, Hikvision RMA department or use the following link for additonal resources:

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https://us.hikvision.com/en/support-resources/warranty-rma/rma-policy

What is the difference between H.264 and H.265?

Question:

What is the difference between H.264 and H.265?

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Answer:

The main difference between these two encoding options is the video compression efficiency. H.265 is more efficient when it comes to bandwidth and resources when encoding the video stream. You should use H.265 unless it is causing errors or glitches on your device

How can I switch Hikvision TVI analog cameras to a different video mode (TVI, AHD, CVI or CVBS)?

Question:

How can I switch Hikvision TVI analog cameras to a different video mode (TVI, AHD, CVI or CVBS)?

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Answer:

Many of Hikvision TVI cameras support different hi-def modes. These mode can be selected by pressing and holding the small button on the camera or its pigtail.

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The cameras come set at the factory in TVI mode. to switch between the modes press and hold the button down for 5 seconds. You will hear a slight click then the camera will boot up in the next mode.

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Here is the sequence for switching modes: TVI, AHD, CVI, and CVBS

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If the camera is in CVBS mode. Pressing the button for 5 seconds will switch it back to TVI mode, which is factory default.

How do I get my RTSP stream?

Question:

I require my camera’s RTSP stream for external integration. How can I get this?

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Answer:

RTSP streams will all follow a formula that you can plug your information into.

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RTSP without Authentication (NVR/DVR/IPC/Encoder)

rtsp://<IP address of device>:<RTSP port>/Streaming/channels/<channel number><stream number>

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RTSP with Authentication

rtsp://<username>:<password>@<IP address of device>:<RTSP port>/Streaming/channels/<channel

number><stream number>

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NOTE: <stream number> represents main stream (01), or the sub stream (02)

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Example:

rtsp://173.200.91.70:10554/Streaming/channels/101 – get the main stream of the 1st channel

rtsp://173.200.91.70:10554/Streaming/channels/102 – get the sub stream of the 1st channel

How do I get to an analog camera’s menu?

Question:

How do I get to an analog camera’s menu?

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Answer:

In the PTZ menu of the analog camera you will need to call Preset 95. The TVI output of the camera must be used to get to this menu.

I have one of the TandenVu cameras. How do i set it up?

Question:

I have one of the TandenVu cameras. How do i set it up?

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Answer:

Follow the link below to view the YouTube video on how to setup and configure the TandeVu camera.

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https://youtu.be/KNvPA1LZFKM

How do I flip my image?

Question:

My image is upside down, how can I change it without re-mounting the camera?

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Answer:

You can do this by logging directly into the camera and navigating to Configuration -> Image -> Mirroring and adjusting it there.

How do I connect a Wi-Fi camera to Wi-Fi?

Question:

How do I connect a Wi-Fi camera to Wi-Fi?

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Answer:

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Here’s a link to a PDF file with the same steps as above (with screenshots):

https://www.hikvision.com/content/dam/hikvision/en/support/how-to/how-to-document/network-cameras/How-to-Set-the-WIFI-Function-for-HIKVISION-IP-Camera.pdf

Why does my Fisheye camera keeps telling me to install Direct X?

Question:

I’m trying to log into my Fisheye camera so that I can dewarp it, but it keeps telling me I don’t have Direct X even though I’ve installed it multiple times. What’s going on?

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Answer:

DirectX will not be correctly detected unless you are accessing the camera from the LAN. The easiest way to do this is to enable Virtual Host on the recorder through Configuration -> Network -> Advanced ->Other and then accessing the camera through Configuration -> System -> Camera Management -> IP Camera. Accessing it that way will allow you to view and modify your camera as intended.

I don’t see my Smart Events, where are they?

Question:

I just bought a brand new Pro Series camera and it says it does Smart Events, but when I click on the Smart Events tab they are not there. Where are they?

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Answer:

For these cameras they will be in your VCA tab.

How do I turn off the camera’s light at night?

Question:

My camera’s shines a bright light every night, how can I turn this off?

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Answer:

This is the camera’s Smart Supplemental Light for low light settings. If you wish to turn this off you can do so by logging directly into the camera’s web gui and navigating to Configuration -> Image -> Day/Night and disabling it there.

How do I stop the IR light from bleeding into my image at night?

Question:

How do I stop the IR light from bleeding into my image at night?

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Answer:

Please make sure that the foam ring on the camera is pressed firmly against the dome of the camera, as this blocks the IR light from reflecting into the lens. If the ring is dry/cracked and cannot press firmly against the dome, it may need a replacement.

Why is playback all black at night on my LPR camera?

Question:

Why is playback all black at night on my LPR camera?

Answer:

On the new LPR cameras, the day/night switch is set to “Video” rather than “Auto”. You will need to remote into the camera setting through the camera web interface and go to configuration>image>day/night switch and change it to auto.

Headlights are very bright at night and the LPR can’t read the license plate?

Question:

Headlights are very bright at night and the LPR can’t read the license plate?

Answer:

You will need to log into the cameras web interface and go to configuration>image>back light settings and enable HLC (Head Light Compensation). Set the toggle between 50-75.

What is sensitivity in my events?

Question:

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What is sensitivity in my events?

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Answer:

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The sensitivity of an event determines how much changes in pixels or amount of an object will trigger an event. The higher the sensitivity the fewer pixel changes need to occur for motion to trigger and the less of an object needs to be in the detection area for intrusion detection. Conversely the lower the sensitivity the more pixels need to change and more of an object needs to enter the detection zone. So events may not trigger if the sensitivity is to low

What does “Cannot connect to camera over xMP” mean?

Question:

I am trying to add a brand new camera to an older recorder, but it won’t connect and when I check the status message it says “Cannot connect to cameras over 5MP” or something similar. What does that mean?

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Answer:

Older recorders will unfortunately not be able to connect to higher resolution cameras. Please consult the datasheet of your device to determine its capabilities.

How do I turn off the supplemental light on a colorvu analog camera?

Question:

How do I turn off the supplemental light on a colorvu analog camera?

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Answer:

On the local interface (monitor connected to the DVR):

How can I find out what size micro SDcard my Hikvision camera can take?

Question:

How can I find out what size micro SDcard my Hikvision camera can take?

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Answer:

Go to the product page for the cameras on the https://us.hikvision.com and check out the cameras data sheet.

What speed of micro SDcard should I use in a Hikvision camera?

Question:

What speed of micro SDcard should I use in a Hikvision camera?

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Answer:

Class 10 or faster.

Where is my IMEI number on a Solar Camera?

Question:

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Where is my IMEI number on a Solar Camera?

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Answer:

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The IMEI number can be found using the web gui. The recommended browser is Internet Explorer or Edge running in IE Mode. After logging into the camera go Configuration > Network > Basic Settings > Wireless Dial > Auxiliary Functions. The IMEI number should be present on the screen as seen below:

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Why is the arming schedule important?

Question:

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Why is the arming schedule important?

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Answer:

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The ‘Arming Schedule,” primarily used in events such as motion and intrusion detection, is when the event is active and will trigger. The event will only work when the schedule is active. Such that if it is missing or there is a gap the event will not trigger. Many common issues arise when the arming schedule is set to be off during the night but active during the day. To find the Arming schedule remote into the camera via a web browser and go to Configure > Event > Select your event > Select the camera using the drop down > Arming Schedule Tab.

How do I raise the input volume on a camera that has a built in mic?

Question:

How do I raise the input volume on a camera that has a built in mic?

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Answer:

Why is my IVMS-4200 running so slowly?

Question:

My IVMS-4200 is really laggy on my computer, why and what can I do to speed it up?

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Answer:

The IVMS-4200 is a very powerful program that is streaming live video directly to your computer, so you may encounter situations where either your network or your PC are being bogged down by the amount of data being transmitted. The most common fix is to lower the resolution of the cameras through the recorder in System Configuration -> Record -> Quality/Parameters.

Why is my audio not being recorded?

Question:

Why is my audio not being recorded?

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Answer:

After making sure that the video type is video/audio, go to the storage schedule > advanced. In this menu, please enable “record audio”.

Where can I find camera firmware?

Question:

Where can I find camera firmware?

Answer:

Camera firmware can be found on our website, us.hikvision.com

I cannot update camera firmware? What are some reasons why?

Question:

I cannot update camera firmware? What are some reasons why?

Answer:

Reasons why the camera will not update are:

Where can I find camera firmware?

The camera firmware can be found at the us.hikvision.com web site.

-Use the search bar on top of the web page and input the camera model number to search for the camera.  Then click the picture of the camera to go to the camera’s web page.  The camera web page will have resources for the camera such as firmware (see picture example below)

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A direct URL to the camera firmware page will be https://us.hikvision.com/en/support-resources/firmware/camera (see picture example below).

-Enter the model number of the camera and select the magnifying glass icon to search.  The search result will list the camera and then expand the list to see the firmware.

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Where can I disable the supplemental light on my ColorVu camera?

Question:

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Where can I disable the supplemental light on my ColorVu camera?

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Answer:

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To disable the supplemental light access the camera with a web browser using the IP address of the camera.

Go to Configuration > System  > Maintenance > System Service.

Deselect Enable Supplemental Light

Do the solar cameras support PoE?

Question:

Do the solar cameras support PoE?

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Answer:

No it does not. The only way to power the camera is by using the solar panel it comes with.

How do I name my Cameras?

Question

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How do I name my Cameras?

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Answer

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There are two ways to name a camera:

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1) Access the recorder’s main menu and go to Camera > Display. Select the camera from the drop down you want to change. Use the Camera Name field below the camera selection field to name the camera then select save.

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2) Access the recorder via a web browser using the IP domain and log in. Select Configuration > Image > OSD. Enter te camera’s name in the field labeled ‘Camera Name’.

I have a older Hikvision camera on firmware 5.2.0 . After defaulting the cameras i can’t seem to be able to activate or get into the camera. Whats wrong?

Question:

I have a older Hikvision camera on firmware 5.2.0 . After defaulting the cameras i can’t seem to be able to activate or get into the camera. Whats wrong?

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Answer:

Older Hikvision cameras on firmware version 5.2.0 and lower did not require activation.Once a camera on firmware 5.2.0 firmware is defaulted. The password for the camera is “12345” without the quotes.

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Hikvision strongly recommends that for cameras on 5.2.0 and lower firmware be upgraded to newer version if the firmware is available. If the firmware is not available, it is strongly recommended that the default password be change to something more complexe.

How to trouble shoot my IP camera?

Question:

How to trouble shoot my IP camera?

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Answer:

Some troubleshooting techniques would be:

How to troubleshoot my analog camera?

Question:

How to troubleshoot my analog camera?

.

Answer:

Some troubleshooting techniques would be:

How to troubleshoot Solar Camera?

Questions:

How to troubleshoot Solar Camera?

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Answer:

Some troubleshooting techniques would be:

Can I add a DS-HD1 to a mesh network?

Question:

Can I add a DS-HD1 to a mesh network?

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Answer:

No, we do not recommend that you use a mesh network with one of our doorbell units.

Where is the camera password for NVR 4.0?

Question:

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Where is the camera password for NVR 4.0?

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Answer:

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To find the camera password on the NVR 4.0 firm:

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1) Open the main menu and select the camera icon

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2) Select ‘List View’

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3) Press ‘Show Password

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4) Enter Admin password

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Where can i find my firmware package for a camera?

Question

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Where can i find my firmware package for a camera?

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Answer

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To find the firmware package remote into the camera and follow the steps

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How do I split my fisheye camera into 1 fisheye and 3 e-ptz?

Question

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How do I split my fisheye camera into 1 fisheye and 3 e-ptz?

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Answer

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Log into the camera with a web browser and the IP address. After logging into the camera go to the hardware tab on the left of the screen. Select the layout that you want then the camera will reboot. When using the 4 e-ptz or the 1 fisheye and 3 e-ptz the camera will create 3 additional channelsthat will also need to be added to the recorder

How do I change my analog camera’s signal manually?

Question

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How do I change my analog camera’s signal manually?

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Answer

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Analog cameras will typically have a button on the housing of the camera. This is not a reset button but the ‘Switch Button.’ To change between the signals press and hold the button for roughly 5 seconds. There may be an audible sound from the camera to indicate the change in signal.

Can I default a camera from my NVR?

Question:

My camera is no longer connecting due to me not having the password. Can I reset it through the recorder’s local gui attached to a monitor?

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Answer:

No, you will need to log directly into the camera via a PC in order to default it if it does not have a physical default button on the camera itself.

What should my camera’s bitrate be?

Question:

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What should my camera’s bitrate be?

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Answer:

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To find the recommended bitrate for a camera the recommendation is to download the network and storage calculator from us.hikvision.com. Using the calculator enter the information of the camera including resolution, framerate, scene complexity and encoding. The calculator will make the recommended bitrate. Below is an example using the calculator for a standard 4 megapixel camera.

How do I enable third stream on a camera?

Question:

How do I enable third stream on a camera?

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Answer:

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If I wire to an alarm input of a IP camera that is part of a Hikvision NVR, can I set the NVR to full screen monitoring and expect to see a single camera come up on the monitor connected to the NVR when the alarm input is triggered?

Question:

If I wire to an alarm input of a IP camera that is part of a Hikvision NVR, can I set the NVR to full screen monitoring and expect to see a single camera come up on the monitor connected to the NVR when the alarm input is triggered?

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Answer:

No, when setting up full screen monitoring. The alarm inputs of the NVR MUST be used. There is no option on a Hikvision IP camera to force down full screen monitoring to the NVR.

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IP Camera alarm inputs are typically used for camera stand alone situations.

What kind of supplemental light does my camera have?

Question:

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What kind of supplemental light does my camera have?

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Answer

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To determine the type of supplemental light a camera has check the datasheet found on the camera’s product page.

below is an example of what is on a datasheet.

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What recorders will work with the DS-2CD2387G2P-LSU/SL and DS-2CD2T87G2P-LSU/SL?

Question:

What recorders will work with the DS-2CD2387G2P-LSU/SL?

See chart below  – updated 07/24/2024

Answer:

Here’s a PDF document we have on compatible recorders for the DS-2CD2387G2P-LSU/SL, panoramic camera.

https://us-legacy.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera.pdf

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You can also find this document on our website.

https://us-legacy.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera.pdf

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Updated Chart : 07/24/2024

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How do I get my PTZ camera to perform a function on its own?

Question

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How do I get my PTZ camera to perform a function on its own?

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Answer

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If you want to have the PTZ camera go to a specific location or begin a pattern/patrol you will need to enable the ‘Park Action.’ The Park Action will make the camera go to a preset, patter, or patrol after an allotted amount of time. To get to the Park Action access the camera via a web gui using a computer, then go to Configuration > PTZ > Park Action

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Enable the park action to enable the fields for editing.

Park Time indicates how long the camera will wait before it performs the action this is measured in seconds ex. if you want it to wait 2 minutes then you will need to enter 120.

Action Type is what action will be performed typically you will see ‘Preset’ and ‘Patrol

Action Type ID will be which action will be used based off the quantity ‘Action Types’ ex. There are 3 different patrols for a camera and you want the second one to run then you will set the Action Type ID to 2

After making the appropriate selections select ‘Save’

How do I move the date and time or name on my IP camera’s display?

Question

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How do I move the date and time or name on my IP camera’s display?

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Answer

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To move the date and time or name of the IP camera you will need to access the camera using a web browser. After accessing the camera go to Configuration > Image > OSD Settings. The information you want to move will be in a different color typically red residing inside of a box. Use the mouse and click on the information within the box and drag it to the location that you want then select ‘Save.’

After activating two cameras on my POE switch. I am having problems with changing the IP addresses of each camera. They both have the same IP address. Whats wrong?

Question:

After activating two cameras on my POE switch. I am having problems with changing the IP addresses of each camera. They both have the same IP address. Whats wrong?

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Answer:

In general. Devices on the same switched network MUST have unique IP addresses withing the same network scheme.

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When two devices on the same network and scheme have the same IP address. Network error occurs or “Collisions” occur. These error can cause an entire network to go down in worst case scenarios. If this happens the offending device would need to be removed and the network switches and possibly the router would need to be rebooted to clear out the errors.

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To resolve this before errors start compiling. One of the devices with the duplicate IP address needs to be remove from the netowrk. The remaining device on the network with the same IP address as the device removed will need to have it IP address changed to a unique IP within the IP scheme of the network.

Then add the removed device back.

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If these are cameras. Then, from that point. Since the IP conflict hase been eliminated. They should work fine and be ready to add to a Hikvision recorder.

I have IP cameras going over a WiFi bridge back to the a Hikvision NVR. The camera come in and out & have green bars sometimes. What is causing this and how can I try to resolve this issue?

Question:

I have IP cameras going over a WiFi bridge back to the a Hikvision NVR. The camera come in and out & have green bars sometimes. What is causing this and how can I try to resolve this issue?

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Answer:

This is typically cause by AP used for bridging that can’t handly the heavy ammount of IP traffic. If replacing the bridge equipment is not an option. Try the following:

If the above steps do not work. Then replacing the WiFi bridge equipment will be needed.

How do I setup a Privacy Mask?

Question:

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How do I setup a Privacy Mask?

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Answer

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To setup the Privacy Mask access the camera using a web browser and the cameras IP address. Go to Configuration > Image > Privacy Mask. Select the camera from the ‘Camera No.’ using the drop down. Below the live view press the ‘Draw Area’ then slick and drag your mouse over the live view to draw a square over the area you want to cover. If you make a mistake press the ‘Clear All’ and start again. when completed enable the privacy mask bu checking the box next to ‘Enable Privacy Mask.’ Finally press the Save button at the bottom of the screen

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What recorders will work with the DS-2CD2T87G2P-LSU/SL & DS-2CD2387G2P-LSU/SL ?

Question:

What recorders will work with the DS-2CD2T87G2P-LSU/SL?

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Answer:

Here’s a PDF document we have on compatible recorders for the DS-2CD2T87G2P-LSU/SL, panoramic camera.

https://us.hikvision.com/sites/default/files/data_sheet/back-end_compatibility_of_2x87g2p_180deg_panoramic_colorvu_camera_0.pdf

See chart below – 07/24/2024

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You can also find this document on our website.

How do I change the flashing frequency of a built in strobe light on a camera?

Question:

How do I change the flashing frequency of a built in strobe light on a camera?

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Answer:

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What do the Letters in the line crossing event mean?

Question

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What do the Letters in the line crossing event mean?

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Answer

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When creating a ‘Lines-crossing’ event there are the letters ‘A’ and ‘B’ on both sides of the line. These letter are to represent the direction the object will pass to trigger the event. Such that A<|>B means when the object will trigger crossing the line going either ways, while A|>B means when the object moves from ‘A’  across the line to ‘B’ it will trigger but not when it goes from ‘B’ to ‘A’. and vice versa for B|>A

Do my Hikvision cameras have default passwords?

Questions:

Do my cameras have default passwords?

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Answer:

No all cameras have a user created password OR the password will be the NVRs password

How do I edit Local Output settings (HMDI) on camera?

Q:  How do I edit Local Output settings (HMDI) on camera?

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A:

Some cameras have an HDMI output that you can hook up directly to a monitor, such as DS-2CD2185G0-IMS or DS-2CD2125G0-IMS.

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There is no “Menu Output” settings like an NVR/DVR that has an HMDI output, you will need to configure the settings for local output in the “Image” settings.

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Under Image go to “Other” then “Local Output” to turn the output on and change what resolution that it is using. If you are using the 1080p output on a lower resolution monitor, it will likely not show up at all, and it may seem like it isn’t working.

Why can’t I find ONVIF on my camera in Integration Protocol?

Question

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Why can’t I find ONVIF on my camera in Integration Protocol?

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Answer

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When accessing the integration protocol and ONIV is missing check if there is ‘Open Network Video Interface.’ Open Network Video Interface is ONVIF spelled out. IF the previous is not showing in the integration protocol then ONVIF will be enabled by default and the username and password is the same as the cameras username and password.

Can I set a custom schedule on a PTZ camera (scheduled task)?

Question:

Can I set a custom schedule on a PTZ camera (scheduled task)?

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Answer:

Yes, you can.

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** You can set multiple different tasks for 1 day.

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<p>The post Hikvision All Cameras FAQ first appeared on NVR IPCAMERA SECURITY.</p>

This post will walk you through the steps for setting up Network Attached Storage (NAS) for your Hikvision camera, including a few “gotchas” we’ve learned along the way. (This post will focus on NAS setup, we will create a separate article for SD card setup.)

Important: The Gotchas you Need to Know

The first step is to prep your NAS so it is ready to accept video saved from a Hikvision IP camera. (Our screenshots are from a QNAP device but these steps are generally true for any device.) Before beginning there are a few upfront “gotchas” you need to know.

Are you enjoying our tutorial on this topic? We hope so! If you want to learn how to setup cloud video surveillance with Hikvision click here.

Setup Steps

Step 1: Basic NAS Setup. Begin by, (i) ensuring your NAS basic setup is complete according to its user manual (general setup, firmware updates, etc), (ii) you have your login credentials handy, (iii) the NAS is connected to your local network (including identifying its internal IP address), and (iv) you can reach the NAS UI from your web browser.

Step 2: Basic Hikvision Setup. Ensure your Hikvision IP camera is connected to the same network as your NAS.

Step 3: Create NAS Partition. Follow your NAS instructions for creating a partition — if using a new or separate hard disk drive (HDD), create a partition on that particular drive. In the case of QNAP, this is located in the Storage Manager settings but you’ll need to follow your NAS detailed guides for this step.

Step 4: Create Share Folders. You will need to create a share folder for each camera that will be using the NAS. Name each share folder a name that identifies with the camera being used, for example: Camera_1, Camera_2, Camera_3… etc. (It’s recommended that you don’t use any spaces in your folder names.)

Figure 1: Shared Folder Menu on QNAP

Figure 2: Shared Folder Options on QNAP

Step 5: Hikvision Storage Setup. Now you’re ready to configure your Hikvision camera storage options. First you’ll need to make the camera aware of the new storage location. This can be done under the following menu: Storage -> Storage Management -> Net HDD. Screenshot below shows where this is done. Here you click on any slot and fill in the server address (internal IP of the NAS) and the file path (share folder you created in step #4). Also enter the username and password of the NAS. Leave the mounting type as NFS if it’s a dedicated partition. Use the Test button to validate connectivity to your NAS.

Step 6: Configure your Hikvision camera recording settings. This is probably worth a blog post in and of itself, but the basic idea is you need to configure the Hikvision IP camera so it knows when you want the camera to record (motion detection, scheduling, etc) and where you want it to record (in this case, the NAS). This is done by configuring an “Event” and assigning a “Linkage” to the NAS – Step #3 of this post on how to setup a Hikvision camera with Camcloud shares the basic concepts which should get you going. Beyond that you can adjust other settings with the Storage -> Schedule Settings -> Record Schedule menu to select motion or continuous based recording to the NAS.

Figure 3: Hikvision Storage and Event Config

How To Setup Nas For Hikvision Ip Camera

There is a lot more to this topic than can be covered in a short blog post, but these are the main steps and you are now also aware of the main stumbling blocks to getting NAS recording setup for your Hikvision camera!

Also, FYI if you want to use local (or “edge”) recording in conjunction with cloud-based storage, Camcloud offers that capability. Our platform allows you to setup cloud storage as your primary storage location and the camera’s edge storage as a form of redundant storage. And you know the best part? Our apps make it easy by ensuring the right configuration settings are applied to the camera, making it easy to setup and get going. If you’re interested, read more about our cloud video surveillance and edge storage solution.

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<p>The post How To Setup Nas For Hikvision Ip Camera first appeared on NVR IPCAMERA SECURITY.</p>

The steps below assume you already have the MAC address of your camera installed and connected to a router with Internet access.

Cameras need physical network cable connection for the initial setup in order to get the IP camera address while connected to the router.

Here we will introduce 3 ways to find the network camera IP address quickly and easily.

Article requirements:

How to install Bosch IP Camera

Step-by-step guide

 Option 1

1. Open Configuration Manager

2. Under My Devicestab > press Network scan

3. Search for the camera IP using its MAC address:

Option 2

IP Helper is a generic discovery and network-configuration tool for all Bosch IP Network Video Products.
It is used for discovering devices and basic network configuration and licensing
IP Helper Software can be downloaded from the following links and be installed on your Mobile device or Laptop:

Option 3

1. Connect your IP camera to the router through the physical cable

2. Power on the camera

3. Connect your PC to the router

4. Open CMD: Start > search for “cmd”

5. Type “arp -a” > press Enter

This list contains the IP addresses, MAC addresses and allocation type (whether static or dynamic) for all available hosts.
Your camera will be displayed in the “arp table” and will be identified through its MAC address. It can be found in the Physical Address column.

What if more than one device attempts to use the same IP address?

If two cameras share the same address, errors will typically not be generated.
Neither will be able to connect to the network and cameras may randomly go offline or not stream video to a recorder.
In this case, the recommendation would be to set a static IP address for one of them.

Where can you find the installation code needed to license a Bosch camera?

Question

Under most circumstances, Bosch IP cameras require additional licenses.

If you want to use features that are covered by different licenses, you must install the appropriate licenses using the camera’s installation code.

For example:

But where can you find the installation code needed to license a Bosch camera?

Answer

This article provides you 2 options for finding the camera installation code:

Option 1

Using Configuration Manager

Login to the camera with its credentials > Go to the Service tab > select Licenses

Option 2

Using UI Web browser

1. Open one browser > Access the camera by typing its IP address > login with its credentials

2. Go to Configuration > Service menu > Licenses submenu

How to license a Bosch camera?

Extra licenses can be purchased for additional features of your devices as your business grows.

After adding cameras to the system, you may need to use additional features of them, like microphone use, Serial Protocol Software License, Camera Trainer license for Intelligent Video Analytics, NTCIP license for moving cameras and so on.

Depending on the camera model, you can have additional features by installing the optional licenses.

Follow the instructions below and find out how you can activate a license on your Bosch camera.

Article requirements:

Step-by-step guide

1.First, you need to have the installation code of your device.
The process for how you can find the installation code needed to license a Bosch camera is described here.

2.Once you have the installation code, please log in into the Bosch Online license Management System (SLMS)

3.If you have purchased a license, go to License Activation menu and paste the Authorization number & click on the “check” button
If you want to activate a Demo, select “Create Demo Licenses” and click on the “Submit” button next to the license you want to activate:

4.Fill in the Installation Code of your camera (from step 1) and complete the Installation Site name that corresponds to the actual site where the device is installed for easy identification.

*Please keep in mind that this cannot be changed if you use something random.

5.After clicking the “Submit” button, copy the activation key that was generated and paste it into the “Activation key” field from Configuration Manager or WEB GUI and save you changes.

The installed licenses of your device will be displayed straight away.

6.Restart the camera in order to use the features of the license you added.

Which Browser is supported for Bosch cameras (web interface)?

Question

Which Browser is supported for Bosch cameras (web interface)?

Answer

The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.

This information can be found in the System Requirements section from the Release Letter of the firmware version/CPP you have: https://downloadstore.boschsecurity.com/index.php

For example:

CPP13, Firmware version 8.46.0030 → the supported Web Browsers for configuration purposes are:

Important:

For a complete browser functionality, Mpeg ActiveX 6.34 or newer is needed. It can be used for live viewing and playback and is required for VCA configuration via Web browser interface for CPP6, CPP7 and CPP7.3 cameras with firmware versions 7.80 and beyond.

If you would like to avoid using **Internet Explorer or it is not available anymore on your device and you want to configure VA, it is recommended to use Configuration Manager.

** Internet Explorer 11 desktop application has retired and is out of support as of June 15, 2022 for certain versions of Windows 10

According to the Release Letter, Configuration Manager is used for configuration and licensing of the various products. It includes Video SDK 6.3 and latest plug-ins for VCA configuration.

Therefore, in web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager. An info message to use Configuration Manager is presented, with a hint where to get Configuration Manager if it is not installed.

You can Download Configuration Manager from Download Store > Software > select Configuration Manager

Firefox does not allow ActiveX elements.

Therefore, some features are missing inside the webpage.

If you use Firefox, the issue below might arise. In this situation, CM is recommended to be used in order to access the missing elements.

Fix IP cameras when they cannot be connected

Possible causes and solution(s)

You are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.

System design:

Cause:

You didn’t set up the internal IP settings of the DIVAR.

Assigning the device to a network range which is different than the internal or external network range will lead to a situation where the cameras will no longer be accessible by the recorder.

A warning message is shown and using this feature will not work.  

Solution:

A) Make sure that the DIVAR has valid network settings.
You can find the network settings in the DIVAR’s menu Network tab > External

B) Add cameras to the recorder

Once you’ve made sure your network settings are correct, you can add cameras to your device.

Go to Camera > Detection: This page is used to find cameras on the network and assign them to the recorder and this provides the option to configure the IP address of all cameras to a specific network range.

The Device list shows the list of channels with their assigned cameras.

For each camera in the device list the status is shown with the following icons:

– Green light ONLINE, red light OFFLINE

– Green lock AUTHENTICATED; red lock LOCKED
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Select one or more channels to Authenticate, Modify or Delete the channel(s) by selecting the appropriate function:
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Authenticate is used to login to one camera, or multiple cameras with the same username and password. For all Bosch cameras, a username and password is required to use the camera.

Selecting Authenticate for this camera will request to specify the initial username (default: service) and password.

Modify can be used after a camera is authenticated and is used for assigning the camera to a different channel or to change the camera’s name.

The Modify button can also be used to change the network settings of the camera. The “Configure network addresses” screen appears, if the DHCP checkbox is deselected, the IP address and other network settings can be changed.

After making changes by selecting Modify, this opens a confirmation dialogue box. To confirm –> select Yes –> this will cause the modified cameras to be rebooted.

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<p>The post How to install Bosch IP Camera first appeared on NVR IPCAMERA SECURITY.</p>

Key Features:

These cameras are often used in surveillance systems for large areas where covering every angle with multiple standard cameras would be impractical or too expensive.

Fisheye Camera supports multiple mounting position and Display Modes. Fisheye view aside, it also supports a combination of Panoramic view and lower resolution PTZ view.

This document will show you how to configure different mounting positions and viewing angles through Web Interface and iVMS-Pro client software.

Test Environment

IPC model: IPC7F6-AF

Firmware Version: V5.4.14 build 160615

Software Name: iVMS-Pro

Software Version:  V2.5.1.7 build 20160830

6MP Fish-eye faq

IPC7F6-AF supports a maximum of 5 channels simultaneously with 2048*2048 resolutions for fisheye view stream, 2048*1536 for panoramic and 1024*768 for the rest 3 streams.

It also supports the following combination:

If viewed from IE browser, it can achieve up to 9 views, achieved by software:

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All images are processed within the IPC7F6-AF unit itself, with Lens distortion corrected. There is no extra processing required from NVR or PC side.

Connect through PoE port:

Connect the camera to the NVR PoE port with Ethernet cable. You can leave channel 1 in Plug and play mode and add the rest channels by manual configuration with same camera IP address yet different channel No.

Connect through LAN:

Connect the camera to the switch, power on the camera; assign IP address to the camera (Camera IP should be in the same segment as NVR IP), then manually add each channel to the NVR with same camera IP address and different channel No.

Fisheye Camera Mounting Positions and Display Modes

Fisheye Camera supports multiple mounting position and Display Modes. Fisheye view aside, it also supports Panoramic view and 3 lower resolution PTZ view.

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This document will show you how to different mounting positions and viewing angles you can achieve on  Fisheye Camera.

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Test Environment

IPC model: IPC7F6-AF

Firmware Version: V5.4.14 build 160615

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Fisheye view:

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Panoramic view:

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PTZ view:

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PTZ view is generated from fisheye view, you can control the relative position of PTZ view by using the PTZ control button or click on the main view.

Access IP Camera Web Interface from NVR Web Interface

Step 1: Connect the NVR to the router or network switch.

Step 2: Connect your PC/MAC to the same network as the NVR.

Step 2: Find the IP address of the NVR. This can be done following ways:

–        – Connect your PC/MAC to the same network as the NVR

–        – Run the SADP Tool application. SADP will show the device name with IP address.

–       – On the local menu, go to System –> Network –> IPV4

Step 3: Open the browser and input the NVR IP address. This will take you to the NVRs web interface.

Step 4: Login to NVR and go to Configuration –> Network –> Advanced settings –> Other –> Check the box for “Enable Virtual host” –> Save.

Step 5: Go to System –> Camera Management –> Click the blue link under “Join” to login to the camera directly.

Add Port Forwarded IP Camera to NVR

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Step 1: Access the camera using the “SADP Tool” application and assign a static IP address.

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Step 2: Login to the camera from browser(IE Preferred) with IP address and assign port numbers. To access the port page, go to Configuration –> Network –> Basic –> Port and change the HTTP Port, RTSP Port and Server Port.

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For multiple cameras, perform this step with different port numbers for each camera. For example, for camera 1 use “80,554,8000”, for camera 2 use “81,555,8001” etc.

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Step 3: Login to the router and perform port forwarding of the assigned ports. Below is a screenshot from a Ubiquiti router port forward page. It varies from depending on the brand of router you use.

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Step 4: go to https://canyouseeme.org/ to find your public IP address and check to see if the ports are open.

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Step 5: Login to the NVR and go to Camera management page.

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Step 6: Select a channel and click “Modify” –> Change adding method to “Manual” –> Enter the Public IP Address –> Enter the new server port assigned to the camera –> Enter the password –> Click “OK”

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Step 7: Repeat the above steps for each camera if you have multiple cameras.

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<p>The post How to Configure Fisheye Camera to NVR and iVMS-Pro first appeared on NVR IPCAMERA SECURITY.</p>

Why Can’t I Receive VIGI App Notifications After Turning On Notifications?

If push notifications from your VIGI camera on your phone don’t work correctly, please refer to the following steps for inspection:

Step 1 Check your camera whether the Notifications is on your VIGI app.

Go to Me > Settings > Message Notification Settings and check if you have turned on the notifications.

Step 2 Check and confirm Notifications setting on your phone is enabled.

For iOS: Launch Settings > Notifications, ensure Show Previews is on Always, and the Allow Notifications for the VIGI App is on.

For Android: Launch Settings -> Notifications & Status bar > App notifications, locate the VIGI App and ensure the Show notifications option is on.

Step 2 Turn off Do Not Disturb

For iOS 14 or earlier: Go to Settings and tap Do Not Disturb, then tap on the toggle next to Do Not Disturb to turn it off.

For iOS 15 or later: Open Control Center, tap Focus, then tap the Focus that is on to turn it off.

For Android: Launch Settings > Sound & vibration > Do not disturb, locate the Do not disturb option is Off.

Step 3 Check and ensure the Wi-Fi and cellular connection on the phone is working properly.

Please contact TP-Link technical support with the following information if you still encounter push notification issues after the above suggestions.

1) Your TP-Link ID or cloud account;

2) The brand & model of your phone and its Android/iOS version;

3) Whether you have tried all the suggestions listed above or not. If yes, what are they?

TP-Link VIGI Cameras Ultimate Guide Part 5

How to Create an Account in VIGI App

If you have a TP-Link account:

Open the VIGI app and enter your account information to log in.

If you don’t have a TP-Link account:

1. Open the VIGI app and tap Sign Up.

2. Enter a valid email address and create your own password. Then a verification email will be sent to your inbox and you need to finish the verification within an hour.

3. Open your mailbox and find the verification email. Click the Click to Finish Registration button in the email to activate the TP-Link account.

4. Once the account is activated, open the VIGI app and enter the account information just registered to log in.

How to Unbind the Account (TP-Link ID) with VIGI Devices in VIGI App

You can unbind the TP-Link account with devices by removing them via the VIGI app. After unbinding, you can re-register the VIGI devices to another account (TP-Link ID).

Method 1: Go to the Me page

On the Me page, you can tap on Unbind Device to unbind your VIGI devices from your TP-LINK ID.

Method 2: Go to the Device Settings page

1. On the My Devices page, tap on your three-dot icon on the model. Then tap on More Settings. Here we take VIGI C540W as an example.

2. Tap Remove Device at the bottom and confirm the removal. The device will be removed from your TP-Link account.

How to Update the Firmware of VIGI Devices in the VIGI App

The firmware on TP-Link VIGI cameras can be updated by using the TP-Link VIGI App. Please make sure you’ve downloaded this app before continuing.

Before you begin:

Please log into your TP-LINK ID and make sure you can control your VIGI devices.

How to create an account in VIGI app

Update the firmware for all VIGI devices

Here we take VIGI C540W as an example.

Step 1. Tap on your camera and go to the Live View page. Then, tap on More Settings.

Step 2. Tap on Firmware Update on the Device Settings page.

Step 3. On the Firmware Update page, VIGI app will automatically check the update for you. You can also tap on Check for Update to manually check the update of your camera.

How to Share Your VIGI Devices with Your Families and Employees

With the Device Sharing feature, you can invite your families to manage the VIGI devices together.

Note:

1. Make sure the firmware of VIGI device and VIGI App are both up to date.

2. Some devices do not support the sharing feature for the time being. And the APP will prompt that the sharing feature is not supported.

Step 1. On the Me page, tap Device Sharing and select the device you want to share.

Step 2. Tap Share. Enter the invitee’s TP-Link ID, then tap Next.

If the invitee is new to TP-Link, please refer to the link to register your TP-Link ID: What is TP-Link ID and how to create a TP-Link ID?

Step 3. Set the Permissions for the invitees. Note that there are two different permissions for your invitees. Watch Video will restrict their privilege to only watch live and playback. If you want to give permission to your invitee for control your VIGI devices, please assign Manage Device.

After selecting the permission for your invitee, click Share and Got It. Now the invitee can view the camera now.

Step 5. Let the invitee log in to the VIGI app, check the invitation under Notifications and tap Accept. After that, the invitee can watch/manage this shared VIGI device.

How to stop the device sharing

If you want to stop this Device Sharing, go to Me > Device Sharing > Shared Devices. Tap on the device that you want to stop sharing. Tap Delete and confirm your deletion.

How to get started with the TP-Link VIGI app

What is the TP-Link VIGI app?

The TP-Link VIGI app is designed for VIGI network cameras and NVRs that are dedicated to protecting your business. It allows you to easily add, configure, monitor, and control your connected devices. Simply create an account and add network cameras to it to enjoy real-time video, anytime, anywhere. Moreover, it also allows you to play back videos whenever you need. With the VIGI app, you can get instant notifications when motion is detected and know what happened.

In sum, you can use the VIGI app to

Note: Features available in VIGI devices may vary by model and software version.

Get started with the TP-Link VIGI app

Easily manage devices with the TP-Link VIGI app

After adding cameras to the VIGI app, on the Live View page, you can keep an eye on what’s important to you real time from anywhere with the VIGI app.

You can adjust the live view display on the Device Control page. You can tap More Settings on the My Devices page or tap the gear icon on the Live View page to enter the Device Settings page. On the Device Control page, you can change the camera settings of your camera to meet various needs.

Follow the app instructions to configure the settings. You can enable HLC, set LED status, change the video direction, configure WDR, disable the microphone or adjust the microphone volume (for certain cameras), adjust the speaker/alarm volume (for certain cameras), set the night vision and light brightness (for certain cameras).

Get instant notifications

On the VIGI app, enable motion detection, set custom activity areas, set boundaries, and more. Then, you can get instant notifications when the camera detects motion and receive alerts when someone crosses boundaries, enters an area, or blocks the camera. You can get instant alerts on your phone faster than email alerts.

Conclusion

The VIGI app is designed to be compatible with all VIGI devices. It lets you fully control your VIGI cameras and VIGI NVRs, all from one app. With simple device onboarding and cloud service, you can manage your security from the palm of your hand at any time, without relying on an additional monitor or computer. The TP-Link VIGI app provides real-time visibility into your business security from anywhere.

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How to avoid IP address conflicts in a surveillance system

An IP address conflict occurs when two or more devices on the same network are assigned the same IP address. In the surveillance system, IP address conflicts may cause many problems such as the failure of camera addition, frequent dropouts of the camera, unstable live view, and so on. Therefore, we should make sure there is no IP address conflicts in the network to ensure a stable surveillance system. This article tells you how to avoid IP address conflicts.

Common IP conflicts in a surveillance system

In a surveillance system, if two IP cameras have the same IP address, the live streaming source of one channel will switch between the two cameras.

In this situation, the monitoring screen sometimes will show ‘no network video’.

How to avoid IP address conflicts?

If you find a similar phenomenon above, you need to check whether there is IP address conflict.

VIGI NVR can detect the IP conflict between NVR and other devices in local network. When it is detected, you will get a prompt. You need to go to Settings > Network > Connection to change the IP address. Or you can find the device that has an IP conflict with NVR and change its IP.

When you first add VIGI cameras via VIGI NVR, VIGI security manager or VIGI App, they will automatically set unused static IP addresses for them. But if IP address conflicts occur after VIGI cameras are added, you need to change the IP address of devices with IP address conflicts.

You can refer to the link to change the IP address of VIGI cameras.

How to Avoid Noise When Monitoring the Sound from VIGI Camera

VIGI cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below. But to increase or decrease the volume, you need to press the volume button on your phone.

Why is there noise?

Noise is a physical phenomenon and it’s inevitable. Basically, the IP cameras including other brands’ have background noise. And those cameras which seem to generate less noise probably have worse sound collecting performance. VIGI cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.

How to reduce the noise

1. Please keep your mobile device away from the camera as much as possible. The VIGI camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.

2. Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.

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<p>The post TP-Link VIGI Cameras Ultimate Guide Part 5 first appeared on NVR IPCAMERA SECURITY.</p>