DAHUA NVR Interface Setting Network

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TCP/IP

The single network adapter interface is shown as in Figure 4‑99 and the dual network adapters interface is shown as in Figure 4‑100.

DAHUA NVR Network Interface Setting

Read More : DAHUA IP Camera 5.0 UI Setup

Note: The dual-Ethernet port series support the above three configurations and supports functions as multiple-access, fault-tolerance and load balancing.

The following MTU value is for reference only.

After completing all the setups please click save button, system goes back to the previous menu.

Connection

The connection setup interface is shown below:

Important: System needs to reboot after you changed and saved any setup of the above four ports. Please make sure the port values here do not conflict.

WIFI

Note: This function is for some series product only.

The WIFI interface is shown as below. 

Please note:

After device successfully connected to the WIFI, you can view the hotspot name, IP address, subnet mask, default gateway and etc. Right now system support TOTOLINK_N2200UP module.

3G

3G setup interface is shown as below. 

Please refer to the following contents for the parameter information.

It is to display current wireless network signal intensity such as EVDO, CDMA1x, WCDMA, WCDMA, EDGE and etc.

PPPoE

PPPoE interface is shown in the above image. Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider). Click save button, you need to restart to activate your configuration. After rebooting, NVR will connect to internet automatically. The IP in the PPPoE is the NVR dynamic value. You can access this IP to visit the unit.

DDNS

DDNS setup interface is shown below.

You need a PC of fixed IP in the internet and there is the DDNS software running in this PC. In other words, this PC is a DNS (domain name server).

In network DDNS, please select DDNS type and highlight enable item. Then input your PPPoE name you get from you IPS and server IP (PC with DDNS). Click save button and then reboot system.

Click save button, system prompts for rebooting to get all setup activated. 

After rebooting, open IE and input as below: http：//(DDNS server IP)/(virtual directory name)/webtest.htm e.g.: http：//10.6.2.85/NVR _DDNS/webtest.htm.) 

Now you can open DDNSServer web search page.

Please note DDNS type includes: CN99 DDNS, NO-IP DDNS, Quick DDNS, Dyndns DDNS and sysdns DDNS. All the DDNS can be valid at the same time, you can select as you requirement.

Private DDNS function shall work with special DDNS server and special Professional Surveillance Software (PSS).

Quick DDNS and Client-end Introduction

1) Background Introduction

Device IP is not fixed if you use ADSL to login the network. The DDNS function allows you to access the NVR via the registered domain name. Besides the general DDNS ,the Quick DDNS works with the device from the manufacturer so that it can add the extension function.

2) Function Introduction

The quick DDNS client has the same function as other DDNS client end. It realizes the bonding of the domain name and the IP address. Right now, current DDNS server is for our own devices only. You need to refresh the bonding relationship of the domain and the IP regularly. There is no user name, password or the ID registration on the server. At the same time, each device has a default domain name (Generated by MAC address) for your option. You can also use customized valid domain name (has not registered.).

3) Operation

Before you use Quick DDNS, you need to enable this service and set proper server address, port value and domain name.

Except default domain name registration, you can also use customized domain name (You can input your self-defined domain name.)  After successful registration, you can use domain name to login installed of the device IP.

Important

UPnP

The UPNP protocol is to establish a mapping relationship between the LAN and the WAN. Please input the router IP address in the LAN.

Double click one item; you can change the corresponding mapping information.

Important:

When you are setting the router external port, please use 1024~5000 port. Do not use well-known port 1~255 and the system port 256~1023 to avoid conflict.

For the TCP and UDP, please make sure the internal port and external port are the same to guarantee the proper data transmission.

IP Filter

You can add IP in the following list. The list supports max 64 IP addresses. System supports valid address of IPv4 and IPv6.

Please note system needs to check the validity of all IPv6 addresses and implement optimization.

After you enabled trusted sites function, only the IP listed below can access current NVR.

If you enable blocked sites function, the following listed IP addresses can not access current NVR.

Note:

EMail

The email interface is shown as above.

Please note system will not send out the email immediately when the alarm occurs. When the alarm, motion detection or the abnormity event activates the email, system sends out the email according to the interval you specified here. This function is very useful when there are too many emails activated by the abnormity events, which may result in heavy load for the email server.

FTP

You need to download or buy FTP service tool (such as Ser-U FTP SERVER) to establish FTP service. Please install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator. Now you can set user password and FTP folder. Please note you need to grant write right to FTP upload user.

You can use a PC or FTP login tool to test setup is right or not. For example, you can login user ZHY to H140H140H140HTUFTP://10.10.7.7UTH and then test it can modify or delete folder or not.

System also supports upload multiple NVRs to one FTP server. You can create multiple folders under this FTP.

Please highlight the icon in front of Enable to activate FTP function. Here you can input FTP server address, port and remote directory. When remote directory is null, system automatically create folders according to the IP, time and channel. User name and password is the account information for you to login the FTP.

File length is upload file length. When setup is larger than the actual file length, system will upload the whole file. When setup here is smaller than the actual file length, system only uploads the set length and auto ignore the left section. When interval value is 0, system uploads all corresponding files. After completed channel and weekday setup, you can set two periods for one each channel. Click the Test button, you can see the corresponding dialogue box to see the FTP connection is OK or not.

Multicast

Here you can set a multiple cast group. Please refer to the following sheet for detailed information.

-224.0.0.0-239.255.255.255

-“D” address space

-224.0.0.0-224.0.0.255

-TTL=1 When sending out telegraph

-For example

224.0.0.13 PIMv2 router

-239.0.0.0-239.255.255.255

-Private address space

Except the above mentioned addresses of special meaning, you can use other addresses. For example:

Multiple cast IP: 235.8.8.36

Multiple cast PORT: 3666.

After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups. You can enable real-time monitor function to view the view.

Please note multiple cast function applies to special series only.

Alarm Center

This interface is reserved for you to develop.

Auto Register

This function allows the device to auto register to the proxy you specified. In this way, you can use the client-end to access the NVR and etc via the proxy. Here the proxy has a switch function. In the network service, device supports the server address of IPv4 or domain.

Please follow the steps listed below to use this function.

Please set proxy server address, port, and sub-device name at the device-end. Please enable the auto register function, the device can auto register to the proxy server.

Important

Do not input network default port such as TCP port number.

1) The proxy server software developed from the SDK. Please open the software and input the global setup. Please make sure the auto connection port here is the same as the port you set in the previous step.

2) Now you can add device. Please do not input default port number such as the TCP port in the mapping port number. The device ID here shall be the same with the ID you input previously. Click Add button to complete the setup.

3) Now you can boot up the proxy server. When you see the network status is Y, it means your registration is OK. You can view the proxy server when the device is online.

Important

The server IP address can also be domain. But you need to register a domain name before you run proxy device server.

P2P Setting

The P2P interface is shown in the above image. You can visit www.easy4ip.com to scan the QR code to login.

Easy Space

This function allows you to upload motion detec record or snapshot image to the dropbox and etc.

The easy space interface is shown above. 

Please select the easy space address from the dropdown list and then input corresponding user name and password.

Note

Switch

The built-in switch function is for product of PoE port.

It is for you to set IP address, subnet mask, gateway and etc of the Switch.

From Main menu->Setting->Network->Switch, you can set switch IP address, subnet mask, gateway and etc.

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<p>The post DAHUA NVR Network Interface Setting first appeared on NVR IPCAMERA SECURITY.</p>

Reolink NVR Setup Guide, Use this NVR with Reolink PoE cameras and you can get a professional, reliable and DIY security camera system. You can play back any recorded video, back up local data, and do more. For more features, refer to RLK8-810B4-A NVR security system.

If you have ordered an RLN8-410 or are interested in it, and want to get some basic information about this product before placing it in use or placing the order, you may refer to the below introductions.

This article includes the following 4 parts which will help you quickly understand the use and working principles of the NVR:

Unboxing for RLN8-410

Product Overview

You may find detailed information about the structure and components of the NVR below. 

Installation

You can connect either hard-wire the PoE cameras or connect WiFi cameras wirelessly (except for battery-powered cameras) to the NVR. Below is a common network topology of the connection. 

For more instructions on the configurations, you may refer to the sections Wired Connection and Wireless Connection. 

Wired Connection

Applies to cameras that are hard-wired to the NVR. 

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR. 

Step 2. Log into your NVR, and go to the IP channel.

Old UI: 

New UI:

Step 3. Select Auto Add so that all the cameras in the same LAN can be automatically shown on the list.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may press Apply to add all the IP cameras to the NVR.

Step 5. If you have changed the User Name and the Password of your cameras, please put the password of the camera to log in.

Old UI:

Please drag the menu bar to the password column and use the soft keyboard to input the required information.

New UI:

Please click Modify to input the required information.

Step 7. Click Apply to save and apply the configuration.

For more detailed instructions, you could refer to the articles below:

Reolink NVR Setup Guide

Read More : Reolink NVR IPCAM how to reset password methods

Wireless Connection

Applies to wifi cameras (except for battery-powered cameras) attempting to add to the NVR. 

Step 1. Connect the WiFi camera to the same LAN as the PoE NVR.

Step 2. Connect the camera to the WiFi of the router. 

Step 3. Add the camera to the PoE NVR: Toggle the “Auto add” on and hit “Modify” to input the login credentials. 

Old UI:

New UI:

For more details of the configurations, please refer to the links below: 

Initial Setup

You can do the initial setup on a monitor or TV connected with an HDMI/VGA cable, or through the Reolink App or Reolink Client.  

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.
Step 2. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.
Step 3. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router.
Step 4. Connect the mouse to the USB port.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For the PoE NVR device, it is 48 volts.
Step 6. And then you will see the below splash screen. System booting up might take a few seconds.
Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.
For more detailed instructions, you may refer to the articles below:
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Step 1. Power the camera and the NVR, then launch the Reolink App on your phone.
Step 2. During start-up, you will find the NVR shown on the Delive List automatically on Reolink App.

Step 3. Click the device you want to add to start initialization.

Step 4. For security considerations, you need to create a password for the first time.
Step 5. Then name your device and modify other settings on the second step page.
For more detailed instructions, you may refer to the article: How to Do Initial Setup for Reolink NVR via Reolink App.

Step 1. Click the “+” icon, select UID, then fill in the blanks with the UID number of your NVR, See How to find the UID of your device.

Step 2. Create a device password, then click Next.
Step 3. Create a device name then click Finish.
For more detailed instructions, you may refer to the article: How to Initial Set up NVR via Reolink Client (New Client).

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How to Add Reolink Cameras to Reolink PoE NVR

Reolink PoE NVR allows you to record videos for Reolink IP cameras without using a computer. To do that, you need to add the camera to the NVR first. The cabling for PoE NVR is shown below.

Applies to: All Reolink IP cameras (excluding battery-powered cameras) and PoE NVRs with the hardware version H3MB02/H3MB16

You may then follow the steps below to add Reolink cameras to Reolink PoE NVR.

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR. There’re two different ways of powering your IP cameras:

There are two ways of connection:

 a. Connect the PoE cameras to the PoE NVR directly via an Ethernet cable. (suggested way)

 b. Alternatively, you can power on this camera by a PoE switch/injector and connect to your router, then add this camera to the POE NVR system in the same local network.

All Reolink WiFi cameras (except for battery-powered cameras) can be used with Reolink PoE NVRs, too. You need to connect them in LAN, the connection diagram is as below:

Note: Make sure all the IP cameras you want to add to the NVR are connected to the same network (LAN) as the NVR. Otherwise, the cameras won’t be shown on the scanned list and cannot be automatically added to the NVR.

Step 2. Log in to your NVR, and go to the IP channel.

Step 3. Select Auto Add, and click Scan so that all the cameras in the same LAN can be automatically shown on the list.

Note: The number of cameras that can be added to the NVR may vary depending on the NVR channel numbers of the NVR.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may click Apply to add all the IP cameras to the NVR.

However, if you have changed the login passwords of the IP cameras or there is no spare channel to display all the IP cameras, you may need to go through a few more steps.

Step 5. If you have an 8-channel NVR and more than 8 IP cameras, please choose the 8 of them you want to add to the NVR and manually change the other cameras’ Channel to None.

Note: You may assign the IP cameras to any channel you want, but you cannot have two cameras on the same channel, otherwise configurations would fail to be saved.

Step 6. If you have changed the User Name and the Password of your cameras, please drag the menu bar to the password column and use the soft keyboard to input the required information.

Step 7. Click Apply to save and apply the configuration.

Here is a video to show how to add WiFi cameras to PoE NVR:

Note:

RLN8-410 (with the hardware version H3MB02) and RLN16-410 (with the hardware version H3MB02 and H3MB16) don’t work with 8MP cameras including B800/D800. The 4k cameras can only work with RLN8-410-E (with the hardware version H3MB16 and H3MB18) and RLN16-410 (with the hardware version H3MB18). And only the RLN8-410(H3MB18, N3MB01) and RLN16-410 (H3MB18) support the Human/Vehicle detection function.

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How to Initially Set up Reolink NVRs with Monitor Connected (New UI)

Want to do the initial setup for Reolink NVRs on a monitor? This article will do you a favor.

Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36.

You may follow this guide for proper cabling and initial setup of your Reolink NVRs with a monitor connected.

Here is a video for your reference:   

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router. And connect a mouse to the USB port.

Note: You can right-click to open the Menu on the live-view page.

Step 2. Connect the NVR to a Monitor or TV via the VGA or HDMI cable. 

Notes:
1. If there is no display, please connect it to a VGA monitor and change its resolution to 1920*080.
2. If you need audio output on your TV monitor, the resolution MUST be set to 1920*1080 or 1280*720.

Step 3. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.

Step 4. Connect the NVR to a power outlet with the supplied power adapter, and then turn on the power switch.

Step 5. And then you will see the below splash screen. System booting up might take a few seconds.

Note: If the monitor screen remains black, check if you flip on the power switch on the back of the NVR.

Step 6. General configurations. Set up the language, screen resolution, date Format, and time format. Then click Next.

Step 7. DST settings. Set up the system time and time zone, and enable/disable the DST option. Then click Next.

Step 8. Create a password for your NVR, and enable/disable screen auto-lock. Then click Next.

Step 9. Set up a password security question. Then click Next.

Step 10. Name your device and manage your HDD. Then click Next.

Step 11. Configure the network for your NVR. Then click Next.

Step 12. Set up E-mails for your NVR up to your need. Then click Next.

Done! Here is a sum-up of the Wizard Setup.

Troubleshooting for RLN8-410

Here are some troubleshooting tips for RLN8-410. You may check whether your camera’s issue is listed below. If not, you may go to the Troubleshooting section to find suggestions for more issues or you may contact Reolink support for help.

If the NVR stops working and the power LED is not on, you may follow the troubleshooting tips listed below to solve the problems.

Cause 1. Power adapter issue

Solution: Check the status LED on the power adaptor of the NVR. If the LED isn’t on, please plug the power adaptor into another socket as well as change another working power adaptor (48V) for a try. If the LED is on, please check the HDD issue below.

Cause 2. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD. 

Cause 3. The voltage is not sufficient.

Solution: Unplug the cameras. If the NVR power LED goes on, please replug the camera back one by one. 
For more information, please check POE NVR Failed to Be Power on.

When you connect the NVR via a monitor and start up the NVR, the NVR is freezing on the Reolink Logo Page. There are several possible causes for the issue. You may follow the troubleshooting tips listed below to solve the problem. 
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Cause 1. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD.

Cause 2. The voltage is not sufficient. 

Solution: Unplug the cameras that are connected to the NVR and check if the NVR can boot up.

Cause 3. Firmware issue

Solution: Please refresh the firmware using a USB drive. 

For more details, please check the article NVR is Freezing on the Reolink Logo Page.

If there’s no video output on the monitor from Reolink NVR, you may follow the troubleshooting tips listed below to solve the problem. There are several possible causes for the problem.
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Cause 1. The video output resolution of the NVR is not supported by the monitor/TV. 

Solution: Ensure that the lowest resolution of the TV/monitor is no less than 720p.

Cause 2. HDMI/VGA port on the NVR or the monitor/TV is defective. 

Solution: Check whether the cable is defective by using it to connect other devices to the router and see if it works. Or please test with another HDMI/VGA cable or monitor/TV. 
For more information, please check the article No Video Output on the Monitor/TV from Reolink NVR.

If you found that the NVR is rebooting, below are some possible causes and solutions that you may refer to. 

Cause 1. UPS issue

Solution: If you use the UPS to power the NVR on, please plug the NVR directly into a wall socket and have it run for one or two days then check if the NVR reboots.

Cause 2. HDD issue

Solution: Please unplug the HDD and have the NVR run for one or two days then check if the NVR reboots. 

Cause 3: The cameras and the NVR are both grounded. 

Solution: Please unplug all the cameras from the NVR and have the NVR run on its own for one or two days and check if it still reboots (Please disable auto-reboot before you run the test). If the NVR doesn’t reboot, the issue may be caused by both the NVR and the cameras being grounded. Please check whether the cameras and the NVR are grounded. If yes, please unground either the NVR or the cameras to fix the issue. 

For more details, please refer to POE NVR Reboots Automatically.

If you noticed that after plugging the new cameras into the NVR, the camera’s image does not show up on the monitor and it prompts “video loss”. The following troubleshooting may be helpful to you.

Cause 1. No available channels

Solution: Delete the offline cameras from the IP channel, or manually assign a channel for the camera. 

Cause 2. The new camera is distributed with the same IP address as the other cameras. 

Solution: Please reset the camera and restore the NVR.

Cause 3. The camera shows “invalid password” or “incorrect username and password”. 

Solution: Put the password of the camera.

For more details, please refer to Fail to Add PoE Cameras to NVR.

If you fail to connect the NVR through the network, below are some possible causes and solutions for your reference.

Cause 1. NVR is powered off. 

Solution: Check whether the power light is on. If it is off, please refer to POE NVR Failed to Power on.

Cause 2. The LAN port is defective. 
Solution: Please check if the LAN port on the back lights up or not. If not, please try another ethernet cable and port on the router for a test.
Cause 3. The gateway is 0.
Solution: Please change a router or switch and further check the issue. Please also reboot the NVR and check if the issue remains.

Please upgrade the NVR’s firmware to the latest firmware.

For more details, please refer to Failed to Connect NVR in LAN.

When you fail to playback the videos of the NVR and find the capacity of the HDD is 0GB, or it shows “HDD not detected”, here are some possible causes for your reference.
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Cause 1. The firmware version of the NVR is old. 

Solution: Please find out the firmware version of the NVR and go to the Download Center to download and unzip the package to upgrade it. 

Cause 2. The format of the HDD is wrong. 

Solution: Please format/init the HDD to try again, please refer to Check/Init HDD via PoE NVR.

Cause 3. Defective HDD

Solution: Please unplug and replug the HDD to see if it works. If possible, please test with another working HDD. 

For more details, please refer to HDD Capacity Shows 0GB.

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Configuration – RLN8-410

RLN8-410 is an eight-channel network video recorder that is used for centrally controlling the devices that are connected to it. With diffenernt hardware versions, RLN8-410 can acheive different features. Generally, it can be used for setting up detection for the cameras, managing the channels, upgrading the devices that are connected, etc. 

To better learn the working principles and settings of this NVR, here are some instructions for your reference.

Note: You can click on the keywords below to jump to the corresponding section.

Motion Detection

Generally, Reolink cameras are capable of motion detection. RLN8-410 is able to manage the configurations of motion detection for cameras that are connected to it. 

To achieve the detection settings you want, you could try on the monitor, the Reolink App, or Reolink Client. Below are some instructions for your reference. 

Old UI: 
1. Log into your NVR on a monitor and go to the NVR settings. 
2. For configuring motion recording, go to “Menu>Recording>Schedule” page, then select the channel (camera) and check the Enable box. Select “Motion” and tap on the grids to choose the time that you want to enable motion detection recording, and then click Apply to save the settings.

3. For setting up motion detection, go to “Menu>Alarm”. Click on “Motion Detection>Set”, then you can configure the motion detection settings (including motion detection area and sensitivity), motion schedule, and action.

For more details, please refer to:
How to Set up Motion Detection Recording via Reolink PoE NVR
How to Set up Motion Detection Area via Reolink PoE NVR
How to Set up Motion Detection Sensitivity via Reolink PoE NVR

New UI:
1. For setting up motion recording, log in to your Reolink PoE NVR on a monitor. Go to “Menu>Surveillance>Daily Schedule” page.

2. For setting up motion detection for cameras, go to “Settings>Camera>Detection”. 

For more details, you may refer to the articles below:
How to Set up Motion Detection Recording via Reolink PoE NVR (New UI)
How to Set up Motion Detection Area via Reolink PoE NVR (New UI)
How to Set up Motion Detection Sensitivity via Reolink PoE NVR (New UI) 

1.Click  button to go to Device Settings>Channel Setting>Motion Detection.

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For more details, please refer to:
How to Set Motion Detection Schedule for NVR via Reolink APP 
How to Set up Motion Detection Sensitivity via Reolink App 
How to Set up Motion Detection Zones via Reolink App 

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For more details, please refer to:
How to Set Motion Detection Recording for Reolink NVR via Reolink Client (New Client) 
How to Set up Motion Detection Area via Reolink Client (New Client) 
How to Set up Motion Detection Sensitivity via Reolink Client (New Client) 

Smart Detection

Smart detection includes Smart Person, Vehicle, and Pet Detection. It is based on the traditional motion detection but with advanced algorithms and technology, which can tell people, vehicles, and pets from other objects. You can set up detection sensitivity, detection zone, object size, etc. for the cameras via the NVR. 

Please notice that for 8-channel NVRs, only if the hardware version is N2MB02/N3MB01 can it achieve the smart detection settings.
To check the version of your NVR, you can refer to How to Find out System Information via Reolink App or contact Reolink Support Team for confirmation. 

On Monitor

1. Please go to the Menu of your NVR, and go to “Surveillance>Record>Daily Schedule”.
2. Under the Record Schedule page, please choose the camera model/channel you want to set up the record schedule. 
3. Under the Alarm schedule, please enable/choose the detection type and then enable the time & date for detection.

There are three detection types: ” Any Motion”,” Person” and ” Vehicle”. Please enable/choose either of them or combine two options or all of them together according to your own needs.
For more details, you may refer to the articles below:
How to Set Smart Detection via the PoE NVR System (New UI) (Video)
How to Set up Smart Person/Vehicle Detection via POE NVR system
How to Set up Smart Person Detection only via Reolink POE NVR System 
How to Set up Vehicle Detection only via Reolink PoE NVR System 
How to Set the Maximum and Minimum Object Size via POE NVR System (New UI) (Video) 

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On Reolink App

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For more details, please refer to:

How to Set up Smart Person/Vehicle Detection via Reolink APP  
How to Set up Smart Person Detection only via Reolink APP 
How to Set up Smart Vehicle Detection only via Reolink APP 

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On Reolink Client

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For more details, please refer to:
How to Set up Record Schedule via Reolink Client (New Client) 
How to Set up Smart Person Detection only via Reolink PC Client 
How to Set up Smart Vehicle Detection only via Reolink PC Client 

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Buzzer

Buzzer includes motion buzzer and exception buzzer. It is the sound that comes from the NVR when the cameras detect motions or the NVR detects abnormalities. Conditions like HDD full, HDD error, network disconnected and IP conflict will be marked as exceptions.

You could set up motion buzzer via the monitor, Reolink App, or Reolink Client. Please notice that the exception buzzer can only be set up via the monitor.
Below are some basic instructions for your reference. 

Old UI:
1. Set up Motion Buzzer:
Go to “NVR>Menu>Alarm>Motion>Action”, and tick Buzzer for selected cameras (channels). Click Apply to save the settings.

2. Set up Exception Buzzer:
Go to “NVR>Menu>Alarm>Exception”, select the exception type you want, and tick Buzzer then click Apply to save the settings. Choose the Type for the exception alarm based on your requirement.
For more details, please refer to:
How to Set up Motion Buzzer for PoE NVR
How to Set up Video Loss Buzzer for PoE NVR
How to Set up Exception Buzzer for PoE NVR

New UI:
1. Set up Motion Buzzer:
Go to “Settings>Surveillance>Buzzer”, and enable Buzzer. Then click “Daily schedule” to choose the schedule and detection type.


2. Set up Exception Buzzer:
Go to “Settings>Surveillance>Buzzer (Exception)” and select the exception type you want.

For more details, you may refer to the articles below:
How to Set up Motion Buzzer for PoE NVR (New UI)
How to Set up Exception Buzzer for PoE NVR (New UI) 

1.Click  button to go to Device Settings>Channel Setting>Buzzer. If you want to enable/disable the alarm buzzer, please turn it on/off the Buzzer.
Please notice that this setting will apply to all the cameras connected to the NVR.

For more details, please refer to How to Enable/Disable Alarm Buzzer for POE NVR via Reolink App.

Channel Management

When a camera is successfully connected to the NVR, it will be distributed an IP address and a channel by the NVR for connection. Hence, with the NVR, you’re able to check the status of all the connected cameras at the same time. On the channel management page, you’re able to check the status of each channel/camera, delete the offline devices, arrange channel orders, etc.

Below are some basic instructions that you may refer to. 

On Monitor (Old UI)

1.Launch your Monitor of NVR, go to Menu>IP channel page. Then you will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline cameras, change the Channel of the disconnected IP camera to None and then click on Apply.

3.If you would like to change the display order of the camera, expand the selection bar to assign a channel for each camera. After that, click Apply to save the settings.

For more details, please refer to:
How to Check Camera Status on IP Channel page Via Reolink PoE NVR
How to Delete Offline Camera Information on IP Channel Page via Reolink NVR
How to Arrange the Display Order of Cameras on Reolink NVR 

On Monitor (New UI)

1.Launch your Monitor of NVR, then chooseMenu>Channel>Replace. You will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline camera, click on the offline camera and tap the Delete button to delete it from the NVR. Then the channel this camera was taken is free now.

For more details, please refer to the articles below:
How to Check Camera Status on IP Channel Page via Reolink PoE NVR(New UI) 
How to Delete Offline Camera Information on Channel Management Page via Reolink NVR(New UI) 
How to Arrange the Display Order of Cameras on Reolink NVR(New UI) 

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Upgrade

As a centralized management system, RLN8-410 is able to upgrade both the NVR and the cameras that are connected to it. Below are some basic steps of upgrading for your reference. 

1.Unzip/extract the firmware file on your PC and transfer the PAK file to a USB, then insert the USB to the NVR USB port. 
Please notice that there are two USB ports on the NVR. One is at the front and the other one is at the back of the NVR. 

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.
*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs.
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

1.Unzip the firmware file (.pak file) on your PC and transfer it to a USB, then insert the USB to the NVR USB port.

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.

*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs (New UI).
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

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<p>The post Reolink NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Access from smartphone

(1)Download APP

Search and download “Eseecloud” app from App store or Google play on your phone.

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(2) Register

 If you install and open “Eseecloud” app at the first time, an account need to be registered initially.

ce”.

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(3) Add device

Method 1: Add the device via QR code.

EseeCloud Devices Advanced User Guide

Read Next : EseeCloud Wireless Security Camera System Installation.

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Method 2: Add by cloud ID.

     Cloud ID: Enter NVR’s System Setup – Network Setup to input Cloud ID or Scan QR Code)

     Device name: Choose a name for your system of your choice.

     User Name: Enter the NVR’s User Name (default: admin)

     Password: Enter the NVR’s Password (default: NO password)

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Method 3: Add by LAN scan.

Please make sure you are connected to the same wifi.

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Access from remote PC

1. Access from remote PC (Log in with Cloud ID)

Operation Steps: ( We suggest you to use microsoft IE, otherwise some services will be invalid. )

1. Open your browser

2. Enter http://www.e-seenet.com

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Cloud ID: (Enter NVR’s System Setup-Network Setup to input ID or Scan QR Code)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

3. Enter the correct device ID, user name and password.

4. Click login to enter live view interface.

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Note: To successfully remote access your system, the device ID should be ONLINE.

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2. Access from PC Client (CMS)

1. Please download CMS from the below link:

http://www.tontonsecurity.com/download/page_show_67.html

2. Login user: admin, password: (default: NO password, please keep it blank)

3. Please enter “Add” to add device, you can add it “By IP/DDNS” or By Cloud ID”

4. By IP/DDNS:

IP/DDNS: (Enter NVR’s System Setup-Network Setup to find IP)

Port: (default: 80)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

Device name: Choose a name for your system of your choice.

Type: choose “NVR”.

Number of Channels: please input the correct number of the channels.

Click “Finish” and go back to “Preview”, click the device name to view live video.

5. By Cloud ID:

Cloud ID: (Enter NVR’s System Setup-Network Setup to find IP)

Username: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

Device name: Choose a name for your system of your choice.

Type: choose “NVR”.

Number of Channels: please input the correct number of the channels.

Click “Finish” and go back to “Preview”, click the device name to view live video.

Add the IP camera to the NVR by matching code

1.  When you use Match Code
1.1 Add new add-on cameras to your system
1.2 Re-pair camera to NVR when they lose connection. You need to delete the
Network Unreachable channel at first, then re-pair the camera to an unoccupied
channel. (unoccupied channel always shows No Video Source under Status.)

Tips: The IP cameras in pre-packed kits have already been paired to the NVR. So the
cameras will automatically connect to the NVR once they are plugged in power.

2.  Add camera by matching code.
2.1  Power on the camera which has no video, and connect this camera to the NVR
via Network cable.

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2.2  Right click mouse on the main interface, select “Video Manage“

2.3  Click “Refresh“, find the camera’s IP. Click “Match Code“, then click “Yes“, the
NVR will start to match code to the camera.

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2.4  After matching code successfully, the “status” will show “Connect success“.

Then you will see the camera is added to the NVR and display video on the screen.

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What is the WiFi distance of the wireless kits?

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Between each camera to the NVR:

In open space we tested 350m (1150ft) working distance;

With normal obstacles like 1-2 walls, we tested 35m (115ft) working distance.

For distance we only have theoretical values.

No certain distance can be guaranteed due to different environments applied in.

It varies depending on obstacles and signal interference.

on the contrast, if there are many blocks and signal interference between, the distance could be closer. 

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What if your NVR system keeps beeping?

1. Please right click your NVR mouse, then click System Setup – General Setup – Error setup, make sure that “Enable” and “Buzzer” are unchecked.

2. Please right click your NVR mouse, then click System setup – Channel setup –  Video detection, make sure that “Buzzer” is unchecked for all channels.

3. If you have checked above 2, and none of the buzzer are checked.

    Follow below to stop the beeping:

    a. Right click your NVR mouse, then click System setup – System Admin –  Factory setting, uncheck WiFi Reset, then click Apply to reset NVR settings.

    b. If you cannot view the cameras on the NVR after resetting, please right click your NVR mouse, then click Exit system, choose shutdown. Follow on-screen message to unplug NVR from power and then re-plug it back to NVR. Wait for NVR to initialize.

Then the cameras shall come back.

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How to upgrade the NVR system

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1. Please download the update file to your computer and unzip it, then plug the USB flash drive,and move the unzipped update file to the root directory of the USB flash drive. 

Note: 

1)Please move the update file to the root directory of the USB flash drive, do not move the subdirectory.

2)Do not change the file name.

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2. Connect USB-disk/mouse and USB hub with NVR shown as flowing.

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3. Enter the NVR’s menu (System setup\System Admin\System upgrade),
Click “Start” to begin upgrading.
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Note: Please keep power supply well during the upgrade.

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4. Once the upgrade is done, NVR will restart system automatically.

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How to view playback on NVR system

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1. Right click the mouse , choose video playback

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2. In the menu bar on the right, choose record type/channel/data to search what
you want to and click playback.

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3. Click Backup and the video will be saved in USB storage

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How to Add C8601 Cameras to Tonton NVR System

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Document

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or

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Video

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How to connect and set up the Wireless Network Camera System?

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1. Connect the DC 12V/2A power adapter to the Power port of the NVR.

When Power indicator light is on, NVR starts to work.

2. Use VGA / HDMI cable to connect your NVR and Monitor / TV, then preview interface can be seen.

3. Plug the network cable and mouse to the ports of NVR rear panel.

4. Connect the DC 12V/1A power adapter to the IP camera (IPC).

Each camera has one 6ft length power adapter.

5. After finish connecting, the NVR will search the IPC automatically and start to initialize the connection.

When completed connection, the images will display.

6. Login this system:

Username :  admin

Password:  (there is no password, please keep it blank)

(Note: if you want to change the password, you can go to NVR’s System Setup – System Admin -User management – Set password to change it.)

7. Then you can follow up the below steps to set up on your phone:

If you want to view the cameras remotely, the NVR should be connected WAN network, Please ensure DHCP in your Router is open.

If you don’t know how to enable the Router’s DHCP, please input the IP Address of your  

Router to IE browser, then you will find the network information, you can enable the “DHCP”.

After that, please go to NVR’s System Setup – Network Setup to enable “DHCP”

Then the system will obtain the IP Address, DNS from your Router automatically.

Or you can go back main menu to select “Fast Network”, Then the system will connect the WAN network automatically.

8.   Access from smartphone

(1). Please download “Eseecloud” app from App store or Google play on your phone.

    (2). If install and open “Eseecloud” app at the first time, an account need to be registered initially.

(3) Add the device.

Method 1: Add the device via QR code.

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Method 2: Add by cloud ID.

Cloud ID: Enter NVR’s System Setup – Network Setup to input Cloud ID or Scan QR Code)

Device name: Choose a name for your system of your choice.

User Name: Enter the NVR’s User Name (default: admin)

Password: Enter the NVR’s Password (default: NO password)

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Method 3: Add by LAN scan.

Please make sure you are connected to the same wifi.

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9. Access from remote PC (Log in with Cloud ID)

    PC : our item only support IE browser, please input “www.e-seenet.com” to IE Browser to view your cameras.

       Cloud ID: (Enter NVR’s System Setup – Network Setup to input ID or Scan QR Code)

       Username: Enter the NVR’s User Name (default: admin)

       Password: Enter the NVR’s Password (default: NO password)

(Input the correct Cloud ID, user name and password, click login to enter live view interface.)

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NVR video backup.

1.Right click mouse > select Video backup.

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2. Enter into the interface of Video backup.

   Select Channel, Record mode and Search time.

   Click “Search”. After that, the chosen video will display in the list.

3. Select the section which you want to backup.

   Then, click the bottom “Backup”.

4. Next, there will pop up a dialog box asking are you sure to backup this record.

   Click “Yes” if you are sure.

   Before start to backup, system will inform you to insert U disk within one minute. 

   If you want to cancel the operation of backup, you can click “Cancel” to withdraw.

   NOTE: The NVR only one USB port, so you have to unplug the mouse

and plug the U disk within one minute.

5. After you insert U disk, what you should do is just wait a moment.

6. Backup is completed when system inform you “Backup record succeed“.

   And you can unplug your USB disk at that time.

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How to setup audio function?

1. System connection

(1) The monitor must have HDMI input port.

  (2) Connect the HDMI port on both sides with the included HDMI cable.

2. NVR setup

  (1) Choose the option “Private” on this interface during NVR’s restarting. It allows you select audio or not.

(2) Check whether the encode mode is “AV stream” or not.

(3) On the live window, click mouse to select any channel to pop-up the hidden volume icon like a speaker, click it repeatedly to hear or mute the sound from camera.

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How to use a new Gmail mailbox account to set NVR mail alarms?

How to use a new Gmail mailbox account to set NVR mail alarms?

1.Register a new Gmail mail account, and log in.

2.Get into your mailbox>click the “” in top right of page>get into “My Account“.

3.     Click “Sign-in&security” and enter the interface,Turn on “Allow less secure APP on“.

4.  After that, you will receive an email from Google, which means “less secure sign in” has been turned on.

5. Get into NVR system. Right click mouse>select System setup>Network setup>Network Status.

   Check if your NVR’s network connected successfully.

   Before operate what mentioned above:

    Make sure Cloud(P2P) display “ONLINE“.

   Make sure the Network Status display “Healthy Network“.

6.Then, click the “E-Mail”. 

Input your Gmail SMTP Server (smtp.gmail.com) in ” SMTP Server” Input your Gmail account in “Username” and “Sender”.

Change the “Encryption Type” to “TLS”.

Input your Gmail password in “Password”

Input your two inbox address in “Sendee 1\2” 

After that, click “Apply”>click “Test”.

7.        When the system remind you “Test successful”, which means NVR’s mail alarm is set successfully.

8. PIR video detection setting as below picture:

    (1). Click “Channel setup” and “Video detection”

    (2). Choose Motion Detection, disable it

(3). Choose PIR Input Armed Detection, Enable E-mail Notice

9. After finished setting, When alarm is triggered, you will receive email from NVR.

PIR alarm setting

Only PIR detection recording setup

1.      Disable motion detection function, click ok to save

2.      Choose Detection Model with PIR Input Armed.

Please noted: If you want to set Buzzer, Email notice or App alarm, you can enable them, in this way, you will get notification on email or App.

3.      Press “Reset” to clear default setting

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4.      Click the icon “Alarm”

5.      Press and drag the left button of the mouse to select needed schedule.

6.      Click ok to save

7.      Cancel the manual recording mode

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8.      Once the PIR detection is trigged, the live window will display an icon like below, it means PIR recording is running

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How to Reset NVR’s Password

Reset NVR’s Password

1. The interface when you log in. 

 2. Click “OK”. If you input incorrect password,

     monitor will display “Username/Password Is Incorrect!”.

 3. Continuously and successively click left button and right button in blank space of prompt box for six times.After that, monitor will display “Restore default user”.

4. Click “Yes”, and you will access to the interface where you can reset NVR’s password.

Tips:   1. The username must be “admin”, or else the password won’t be retrieved.

           2. If you want to make new password, please leave it blank in column of “Old password”.

           3. Delete the old password after reset the new one.

           4. If you have set a new password for NVR, remember that NVR password cannot exceed 10 characters, or the NVR will not save it correctly.

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 reset NVR’s password             click to download video

How to install iSmkit PC client 

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How to install iSmkit PC client                  Click here to download

Gmail Mail Configuration Guide

(DE) Gmail Mail-Konfiguration Anleitung 

click here to download

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(FR) Guide de configuration de Gmail Mail 

click here to download

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(CN) Gmail邮件配置指南操作步骤20230922

click here to download

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(EN) Gmail Mail Configuration Guide 

click here to download

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Email SMTP and POP3 settings

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click here to download

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Solve the problem of the white light always on(Applicable to 3.6.60 and above Version)

Precautions:

1. Please check your IPC version first, only 3.6.60 and above version can be solved the problem through upgrade.

2. The camera must be able to produce the image, if the camera can’t be viewed or resetted, it can’t be upgraded.

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Check IPC Version:

Go to “System Admin” – “IPC Maintenance” to check the version of the problem camera. Please note: Don’t upggrade the version 3.6.16 and below version with these upgard file.

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Download the upggrade file:

For 3.6.60 Version: Download Link

For: 3.6.60 Above Version: Download Link

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Upgrade Method

1. Upgrade the IPC via NVR system

（1）Please download the update file to your computer and unzip it, then copy the update file(IPCAKV3C_xxxxx.rom) to a USB flash drive. Please note: Don’t change the file name

（2）Plug the USB flash drive to the NVR’s USB interface

Enter the NVR’s menu (System Setup-> Channel Setup-> IPC Upgrade)

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（4）Click the “Channel” and select the upgarde channel of the IPC.

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（5）Click “Start” and “Yes”, the IPC will be upgrading. Please note: During the upgrade, please don’t power off the NVR and the camera.

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（6）If the camera upgraded successfully, the Status will show “Success!”.

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2. Upgrade the IPC via TF card.

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（1）Unzip the upgrade file, then copy the “help.rom” file to the TF card. Please don’t change the file name and move it to the root directory, do not move the subdirectory.

（2）Power off the camera, then insert the TF card to the TF card slot. Then power on the camera.

（3）Waiting for about 1 minutes, the camera will start up. Then press 3 times continuously of the reset button for the camera(In order to prevent operation errors, you can press several times, which will not affect the upgrade).

（4）About 2 seconds later, the camera will makes a sound for an upgrade. Then waiting for about 2-3 minutes, if the camera restart and works normally, it means that the upgrade is successful.

New Manual for Dual light

Click here to download

If the IP camera doesn’t work with NVR system,please check …

1. First of all,please confirm both of the camera and the NVR are powered on .

(1) Camera is powered on: Please plug the power adapter to the camera ,and then cover the IR-Cut with your hand (See picture), finally to check if the night vision will be activated or not .

(2) NVR is powered on : Please plug the adapter to the NVR ,and then see whether the power indicator is on.

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2. Secondly please enter NVR system — Video Manage ,and check if the status of camera is connected successfully or disconnected. 

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3. Thirdly, if the camera is disconnected,please confirm the distance of the camera and NVR system. The far distance will affect the signal transmission.Please follow the below steps to fix the issue:

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(1) . Please enter NVR system —  Video Manage — delete camera (The same page as the Step 2)

(2). Remove the camera and take it next to the NVR system,and prepare a network cable and start to match code for the camera and the NVR.

(3). How to Match code :

A. Connect this camera to the NVR via Network cable.

B. Right click mouse on the main interface, select “Video Manage“

C .Click “Refresh“, find the camera’s IP. Click “Match Code“, then click “Yes“, the NVR will start to match code to the camera.

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D. After matching code successfully, the “status” will show “Connect success“.Then you will see the camera is added to the NVR and display video on the screen.

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4. Finally, you could unplug network cable and put the camera to the place where you want .

How to change the channel

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1.Please click “Video Manage”.

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2.Make a note of the camera IP address you want to change.

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3.Click “Manual Edit” and enter the IP address on the corresponding channel.

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How to fix black screen Monitor for 10” /15.6”NVR

click here to download the operation video

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How to get the NVR system ONLINE?

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1. Please make sure you enabled DHCP of your Router.

2. If you don’t know how to enable the Router’s DHCP,

    please input the IP Address of your Router to your computer browser,

    then you will find the network information, you can enable the “DHCP”.

3. After that, please plug a network cable to the WAN port on back of NVR.

4. If the system refuses to go ONLINE?

Basic troubleshooting:

  (1).  Check if your network cable can work well.

         If NVR is getting signal, there should be flash light. If not, please check the connection and cable.

  (2).  If the port is right and NVR is still OFFLINE, then it should be DHCP issue.

         Enable DHCP on your NVR.

        Click right button of mouse, go to NVR’s System Setup – Network Setup – check the DHCP and enable it,

        apply and save it. Wait for 1 minute to see if the status on bottom right corner changes to ONLINE.

5. Or you can go back main menu to select “Fast Network“, 

        Then the system will connect the WAN network automatically.

        Within 1 minute, you shall see NVR status changes to ONLINE and the NVR is ready to be viewed

        from anywhere anytime.

6. If this can’t help you, probably your Router disabled DHCP or block new devices from connecting.

    What DHCP does is: when Router find new device connected, DHCP allocate new IP to the device

                              and connect it to the Internet.

   An easiest way to know if your router enables DHCP:

   When you connect a new device to your WiFi for Internet service (or a visitor/ friend wanted WiFi

   connection), does it require WiFi password only? If only password required, then your router has

   DHCP enabled; if that requires not only password but also some settings, then your Router is secured

   from connecting new devices. Please ask people who secured the WiFi (who set password) to enable

   the NVR to connect.

The Step 4 and Step 5 should enable 95% users to get NVR ONLINE.

Even if the status shows OFFLINE after all this, we suggest you to use APP and access the Cloud ID

to see if it works.

Note:   Always wait for 1 minute after any change.

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Advanced troubleshooting

If the basic steps above does not solve the issue. Follow below steps to do further troubleshooting.

1. Make sure the cable you connect to NVR has Internet access. 

Please use a laptop or any PC has RJ45 port

· Disable the wireless connection of laptop.

· Unplug the network cable from NVR and plug it into the PC, see if the PC can access the Internet via the cable.

· If it does, then the cable is good; if it does not, change a cable.

· If cable is good yet no Internet connection, please ask help from your network administrator

· to give the cable Internet access.

2. Enable DHCP of your router, please refer to Step 2.

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If you don’t want to use DHCP, or you want to set up a static IP Address for your NVR system,

you can follow the below steps to set up:

   Well, we can allocate IP manually for the NVR and connect it to Internet. 

  1. Know your router gateway. 

  This is the IP that goes to the menu of your router. 

  This will vary slightly from manufacturer to manufacturer, and will be listed in the documentation.

  Here are some common IP addresses for various routers:

   Linksys, 3Com, Asus, Dell, US Robotics: 192.168.1.1

   Qwest (AKA CenturyLink), DLink, Netgear, Trendnet, Senao: 192.168.0.1

   Belkin, Microsoft, and SMC: 192.168.2.1

   Apple: 10.0.1.1

If you have misplaced your documentation, and you do not see your router listed here,

search on Google for your router name and “default IP address” to find the correct information.

Another way to locate your router’s IP address: on a PC, open the command prompt (click on Start >

Run/Search for cmd) and enter ipconfig. Look for the Default Gateway line, and try that number.

On a Macintosh, open the Network control panel (System Preferences…, Network) and look for Router: 

This is your router’s IP address.

2. Go to NVR’s System Setup Network Setup

How to switch wireless connection to wired connection

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1. Please connect IP camera to NVR by net cable

2. Checking the Network setup of NVR, remember the network segment of the IP address with NVR

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3.Right click mouse, Enter into VIDEO MANAGE

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4.Click Refresh, search the IP address of camera which connect to NVR

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5.When you find the IP camera on NVR, please click Modify, revise the IP address of camera to the same network segment with NVR

Please noted: The IP address of camera can’t conflict with the IP address of other devices

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Click Yes to save

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Double click the IP address, the camera will connect to NVR automatically

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6. After setting the IP camera, connect NVR and the IP camera to the same router by net cable, Refresh NVR, search for the IP camera, then add it to NVR, in this way, the IP camera will connect to NVR by wired

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When 3MP IPC is added to NVR, it prompts “resolution too big”

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When adding a 3MP camera to the NVR, if the “resolution is too large” prompt appears.Please modify the NVR resolution, the detailed operation is as follows:

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1.Please click “Video Manage”.

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2.Select the camera that appears “Resolution too big”, and then click “Channel Setup”.

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3.In “Channel Setup-Encode setup”, modify the resolution to 1920*1080, and then click “Apply” to save the settings.

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4.Disconnect the power of the camera and restart it, after adding the camera, the camera can be used normally.

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Dual light and AI function setting instructions

Click here to download

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iSmKit CMS user manual

Click here to download

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How to upgrade the 8CH NVR to 10 Channel(Only for Version 3.1.8.0M)

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1. Comfirm your system version if is the version 3.1.8.0M first. 

Note: This update file only supports NVR version(3.1.8.0M) to update to 10 channel, if your system version is not 3.1.8.0M, please don’t use this update file to upgrade your system, otherwise it will cause the system not work.

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Go to “System Admin” – “System Version” to check.

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2. Download the upgrade file to your computer. Click here to download

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3. Unzip the upgrade file via rar or zip, then plug the USB flash drive, and move the unzipped update file to the root directory of the USB flash drive. 
Note: 
1)Please move the update file to the root directory of the USB flash drive, do not move the subdirectory.
2)Do not change the file name.

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4. Connect USB-disk to the NVR.

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5. Enter the NVR’s menu (System setup\System Admin\System upgrade), Click “Start” to begin upgrading.
Note: Please keep power supply well during the upgrade.

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6. Once the upgrade is done, NVR will restart system automatically.

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Effective Troubleshooting for Non-Functional 16-Inch Monitor

Effective Troubleshooting for Non-Functional 16-Inch Monitor

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Youtube Video: https://youtu.be/QVtIkMScO0Q 

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1. If the indicator lights in the bottom right are OFF, replace the monitor’s 3A power supply.

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2. If the indicator lights in the bottom right are ON, but the screen is black, check the screen cable.

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If the display shows “Power Saving,” there are two possible scenarios:

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3. For “No Signal → Power Saving”:

When there is no signal, immediately press the “Auto” button. This will bring up the signal source selection menu. Use the “←” or “→” keys to navigate to the first option (“Auto select”), then press the “Menu” button to confirm.

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4. For “No Cable → Power Saving”:

Please check the two connecting cables in these locations.

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<p>The post EseeCloud Devices Advanced User Guide first appeared on NVR IPCAMERA SECURITY.</p>

Safety Caution

All PRODUCTS & PARTSThis product may require cabling,we suggest to test all products&parts before installation and cabling×Dismiss this alert.

Nvr product description

1.  WIFI Antenna Ports:Double antennas to WIFI range

2. WAN Port:Connect your NVR to Internet

3. VGA Port:For viewing on VGA monitor

4. HDMI Port:For viewing on HDTV

5. USB Ports:For mouse and backup

6. Power Input

IP Cameras product description

①. WiFi antenna:WiFi connection with NVR；
②. DC Port:input power 12V 1A;
③. Reset Button:press reset button for 10 seconds to restore factory setting and enter into matching-code mode;
④. RJ45 Port:for pair the camera with NVR,or connect the camera by wired connection

Note:Working temperature ranging from -13 degrees Fahrenheit to 122 degrees Fahrenheit.

Installation Instruction of WIFI NVR KIT

EseeCloud Wireless Security Camera System Installation

Read More : Wi-Fi NVR Kits User Manual

Note:The NVR can work with the router by wireless connection and wired connection Wired connection: when your NVR connect by RJ45 to your router,it will get network settings automatically Wireless connection: right click your NVR mouse and choose System Setup→Network Setup→Wireless Internet→Enable the Wireless LAN→find your own wifi network,and put wifi password here (pls notes it doesn’t work with 5G WIFI network)×Dismiss this alert.

Setup The System

This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS .Any TV,monitor with VGA or HDMI input should work for it.

If you connect the NVR with monitor shows Hiseeu logo or shows black,normally it is your monitor resolution is lower then the NVR.You can press the left side of the mouse for 30s,then it will reboot.

If still can’t work,pls change a monitor,thanks.

When you turn on the NVR box, the monitor will get below interface: Setup Wizard- -Down- -General setup- -Next -wireless setup- -Next- -Fast network- -Next -Format the hard drive- -Next

CHECK NVR NETWORK , CHANGE NVR SYSTEM LOGIN PASSWORD

Once you have completed connecting the NVR,wait approximately 2-3 minutes.Next you will see the window below on your monitor screen.For your first time to login in,User name is admin,there is no password,just choose ok to get into the menu.
(if you forget the password,pls find the solution on the FAQ page)

Tips: To protect your privacy,please set your password at earliest convenience(don’t set the password over 8 characters).Right click the mouse→System Setup→System Admin→User to set password.

How to check if your Cloud is online and Network status is healthy ?

Right click the mouse of the register,choose Fast Network.In the middle of the window you should see Cloud status as ONLINE and Network Status as Healthy Network.

If this does not appear, select Manual Config then enable DHCP,Click Apply,then power off the NVR box,wait a few seconds and power up.

Once you power up, repeat the steps outlined as above.Cloud status must be ONLINE and Network Status must be Healthy Network.If this does not happen,you will not be able to view remotely

Menu Do What

Menu bar

Split Screen: change status of live view.You can choose to view multiple cameras or any single camera.

Video Manage: manage IP cameras and NVR channels.

System Setup: all system settings.

Video Playback: playback recorded videos.

Video Backup: backup recorded videos.

Color Adjust: adjust the image setting of the each camera

PTZ Control: control PTZ camera

Volume: Adjust volume of audio cameras(works only for audio cameras).

Setup Wizard: step by step guide of 1st time general settings.

Fast Network: shortcut to network settings.

Wireless Add: add IP cameras into NVR channels wirelessly.

Exit System: logout,reboot,close screen output and shut down the system.

System Setup

Click right button→Choose System setup; enter the menu that enables you to do all settings related to this system.

Menu Do What

There are 3 modes for reocrd.

Note: Users can setup any period of time they want,for example 0:00:00-23:59:59,That’s 24 hours×7days recording.When NVR detects hard disk,the default setting will be 24 hours×7 days recording.

The priority of Alarm is higher than that of Motion,and the priority of Motion is higher than that of Time.

Video Playback

Steps: right clik mouse in main menu→Video playback→choose date,channel,record mode→click search→then can view playback file.(IE browser can’t check the playback directly,so you can use the Eseecloud software on computer or check on your phone app Eseecloud and IP RPO)

Warm prompt:

1.IIIustration for playback button: play, pause, fast forward×2,×4,×8

2.Play file:Choose the recording file in file list,as number “1” shown in picture.Choose one of the recording,click “play” to play to recording file;

3.Video backup:Choose the recording file in file list,as number “1” shown in picture.Insert the U flash disk,click “video backup” to backup the file;

4.Timeline: Click “date”and “time”at left bottom to check the timeline of recording,as number “2″ shown in picture;

5.On the timeline with recording file,left click the mouse,the can playback the file.

Notes: you can see four channel cameras playback at the same time,if you want to check other channels you need select the correct channel at first,then choose search to find it playback.

How to Backup the video

Use U disk to copy video,so easy and convenient!

The playback files is avi. format, you can use VLC player to check it on your computer VLC player.
download link: https://www.videolan.org

View on PC via lE or Eseecloud and Phone APP Eseecloud or IP PRO

To View on the the PC

To view on browser,you have to connect the NVR and your computer to the same router.Enter the IP address of NVR on the browser’s address bar.(We recommend using IE or Micorosoft Edge) Right click the mouse→system setup→Network Setup→IP address (Start with 192.168… )
You can change language on the right top corner.

To view on Eseecloud software on PC

Input Cloud ID (Right click the mouse→fast network→Cloud ID)
Input User Name and Password (If you doesn’t change the user name and password,User Name is admin ,no password)
please download Eseecloud software from： https://ipproapp.com/computer
user name is admin,no password,choose login

*Select “Add”
*Select “Cloud ID”.enter the cloud ID(9 or 10 numbers).You can find it on your home monitor screen.
Or right click the mouse, choose Fast network find cloud ID here
* Username is NVR system user name on your home monitor screen
* Password is your NVR system password on your home monitor screen.(If you don’t change It in your setup,it should be no password)
* Channels: Input 4 or 6 or 8. If you have 4 cameras,enter 4 etc.
* Click Confirm and you will see the video.

if you check in the local network,you can use the NVR IP address to add the system (Find the IP address on Fast network page or Network setting page)

To View on IE browser

Find the IP address: right click your mouse and choose Fast network, you will see the IP address here.
Enter the NVR’s IP address in your IE browser for example: http://192.168.1.105(If the default WEB port 80 has been changed e.g. to 100,you need to add new port number when input IP address in the browser,for example: http://192.168.1.105:100).

To view on the Phone

Users can use cellphone to scan the QR code below to install the APP free of charge,or users can search “Eseecloud”or ’IP PRO‘ on APP store or Google Play then install the APP.

Click “+”→other ways to add/ scan the QR code on your fast network page→Network connected device→input Cloud ID and User name and password (user name and password is the same one you login in NVR)

Tips: if you’ve set a password on your NVR system,please update your password on APP to view.
And if your camera loading for a long time and don’t show image,you can right click your NVR mouse and choose System Setup→Network setup,change the MTU to 1000.

Playback On Mobiles

In the Eseecloud APP,while viewing live video of the system,click Playback,you will enter the remote playback menu.The APP Playback only check one channel at one time

Tips: Videos in playback are HD mode for real time which requires very good transmission condition.
We suggest to playback in LAN.Remote playback out of LAN may not 100% work due to connection & network condition.

Extend WIFI Range

Wireless connection is easy and convenient, but it’s not universal application. Because of the character of WIFI, the WIFI signal will decrease when going through some obstacles Some methods can be applied to bypass obstacles and extend WiFi range.

Position The Antenna Correctly

WIFI range is like an apple and the antenna of NVR is in the center of it.WIFI signal is strong all around the WIFI range.Antenna of NVR should be put straight up,if not,WIFI signal will be weak.
According to the signal transmission character of antenna, the antenna of cameras should overlap or parallel to NVR WIFI range,as pictures showed below:

Use Antenna Extension Cord to prolong WIFI distance

Installation method of antenna extension cord

Note:When WIFI signal is not strong enough against walls,users can take off the original antenna and subtitute antenna extension cord.Drill a hole on the wall to let the extension cord go through and simply it where WIFI signal is strong.

Set up cascading connection in a reasonable solution,extend wifi signal transfer distance

Note:
Repeater function can’t strengthen WIFI signal for wireless NVR kit, but can extend the distance by repeaters→WIFI cameras.

Only when the repeater cameras and repeated cameras are positioned correctly,WIFI distance will be extended.

Repeater function and 3 meters antenna extension cord are two methods to extend WIFI range.
Users can choose one according to real situation.

Repeater Setup

Step 1. Right click the NVR mouse,and choose “Video Manage”- -then left click Repeater”

Step 2. Add repeater
As picture shown below,click icon + besides channel 3,choose other channel.

Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3.
IPC2 is connected to NVR through IPC3.IPC3 is connected to NVR directly.

Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.

Delete Repeater

Move the mouse to targeted channels,left click to delete,and then click “Apply” and “OK”.

Application Example

As picture shown above, when IPCAM1 is put somewhere is out of NVR WIFI range,and there is IPCAM2 between them with strong WIFI signal,users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.

Camera add failure reasons and solutions

Q1: Failed to add the camera for the first time

Check whether the green light of the camera flashes normally. If the camera status light is not flashing green, use a thimble to lightly insert the configuration hole or long press the reset button until the camera indicator flashes.

Q2: Determine whether the binding failure caused by the router settings

1. The router has been set up to prevent Wi-fi squatter If the Wi-Fi connected to the camera is set to prevent Wi-fi squatter(black and white lists, MAC address filtering, etc.), the camera will not be able to connect to the Internet. The router’s prevent Wi-fi squatter settings need to be canceled.

2. The router is set up with 5GHz band wireless WiFi The camera does not currently support the connection of 5G band WiFi. Please open the router management page (generally marked with the address of the management page on the bottom label of the router), select the wireless setting 2.4GHz, and set it to on.

Q3: Check whether the mobile phone prohibit the permission of  EseeCloud to use data, WLAN, GPS

Domestic Android phones may prohibit the use of data, WLAN, GPS permissions for this application, resulting in the camera being unable to connect to WiFi. Solution (Android phone): Open the phone settings center-click “application management”-open the above permissions

Q4: Make sure that the WilFi account and password are filled in correctly

It is likely that the Wi-Fi account and password you connected to the camera are incorrect, resulting in the camera not being able to connect to the network. In particular, pay attention to whether there is a space input, and try to avoid complex and uncommon symbols.

Q5: Other questions

1. If the router is set to bridge mode, the WiFi signal will be unstable, causing the connection to fail. It is not recommended to use WiFi in bridge mode when the camera is networked.

2. If you are a campus / enterprise user and the school 1 company assigns each student / employee a static IP to access the Internet, you can manually enter the static IP information to access the Internet.At present, this situation is not supported by camera networking, need to select other available WiFi connections.

3. The camera does not support WPA / WPA2’s “enterprise” encryption method to connect the camera to the network. Support WEP, WPA–PSK 1 WPA2–PSK, or corporate WiFi without password. If the camera is networked in the corporate network environment, please confirm in advance whether the WiFi encryption method meets the camera networking requirements.

What should do if the camera is offline?

Q1: Camera offline processing method

1. Check whether your device is power-on and the status light is on;
2. If you are using WIFI connection, please confirm whether you have modified the WIFI in the environment where the device is located-including the WIFI password and name, if modified, please reconfigure WIFl;
3. If the reason cannot be resolved, please restore the factory settings and add the network again.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Light control:setup on/off,brightness,color temperature for light control device

Screenshot:snapshot current preview image

Recording: record current preview video

Full screen:tap button and switch to landscape viewing

Calendar:choose playback time to show all recording files wanted

Remote playback: device must to be inserted TF card.

Two way talk:press the button and talk for a long time

Installation mode:swith to wall installation and ceiling installation mode

Display mode: at ceiling installation mode,there have fisheye mode,cylinder mode,corridor mode and fulI screen mode

Cruise: setup auto cruise .

Sound:setup the sound on/off

Swith code stream:switch HD and SD

Split screen dispaly: choose screen channel number

Screen aspect ratio: can set the screen aspect ratio

PTZ control: control the movement of high speed dome

Timeline:drag the time line left and right to choose recording period . Use fingers to zoom in or zoom out the timeline

Add Camera

Add device

Method 1: Enter to device list interface after login, click the t’ button in the upper right corner of the interface, and select the add device” button.
Method 2: Click the’+’ button in the interface to enter directly to add device interface.

add camera

1. There is a QR code on the device body:
Scan the QR code on the device,display the device ID of the current device , click the Add ICON below jump to the prompt interface of operation guide.

add cameraadd cameraadd camera

2. Can’t find the device QR code :
lf there is no QR code on the device, click ‘Other ways to add’ and then select ‘Standalone camera’.

add cameraadd cameraadd camera

3. Please connect your mobile WiFi to the device hotspot.

Open Settings-> Select Wireless LAN > Select ‘IPCXXXXXXXXX’ device hotspot.

Connect hotspot,default password：11111111

add camera

4. After connecting successfully,return to APP.

Remote View: View video via WIFI or other network, please select Remote View.(most people choose)
Direct Connection: View video without network ,select Direct Connection. (few people choose)

5. Select Remote View to continue.
Select your wifi and enter your wifi password, then click Confirm .

add camera

add camera

6. Configuring, do not unplug the network! The network configuration process may take 1-2 minutes, please be patient.

add camera

7. Set device name and device password.
For added security, please set a password.

add cameraadd cameraadd cameraadd camera

Device Sharing
Generate shared QR codes ln the device list, click the “Share” button, set the right to share, choose to share, and generate QR codes.

Device SharingDevice SharingDevice Sharing

Scan and share QR code.
click on the’+’button in the upper right corner of the interface to enter to add device interface, click on scan add device, enter to scan interface, scan shared device QR code, after display the scan results then return to device list interface.
Note: You need to allow access to the camera and album to use this function properly.

Scan and share QR codeScan and share QR code

App Operation

Log in

This APP support “account log-in”, third-party log-in” and local experience”.
Account log-in: At log-in interface, input user name/cellphone number/email address and password, click ‘0K” and log in.
Third-party log-in: Click the icon of third-party network social software, authorize the APP to log in.Local experience: Users can use the APP without log-in.
Remember the password: Supportremem-berring the account and password that have been logged in, which is convenient for switching account login.
Note: Please pay attention thatLocal experience” mode will be stored at local.Once data is lost, it can’t be restored.

IP PRO Log in

Registration

Input cellphone number/email address to register, get verification code.
Input verification code and password, click “OK”. After registration it will move to device list.
Note: Each cellphone number/ email address can be used for registration once.

IP PRO RegistrationIP PRO Registration

Reset Password

Input registered cellphone number /email address to get verification code. Input verification code, reset password and click “OK”.
Then go back to log-in interface, log in with new password.

IP PRO Reset Password

Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels), videos stop for a few seconds , all channels are automatically disconnected into the black screen. The device connected again has no response. Do we need to restart the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect many channels by the lower configuration computer, the computer system will run out of memory, causing the CMS to run abnormally. If the computer configuration is slightly lower, it is recommended not to connect too many channels. The optimization work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted” or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded in the following location”, check “any source” (applies to versions prior to OSX10.12.X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter” key, enter the sudo password (applicable to versions after OSX10.12.X). If the above method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000 instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card driver can solve

Question five：It shows  mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

More features

User Management

New user：①Click New User ②Enter username (required) + note name (optional)③Click to confirm

Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm

Other functions：

        ①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.

        ②Modify the note: Add a note, change the note or delete the note, go to the modify note operation

        ③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.

New userModify permissionsModify user

Log query

Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query

Log query 

Resource management

Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to

video：

search for：①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.

Right click operationResource information

System Info

Version Information：The content is displayed as follows ‘version number, date’

change Password：①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password

sign out：Click the ‘Exit Login’ button to quit the login status of the current account.

System Info

User parameter

Basic Settings

Split screen number：The selected split screen number is displayed after the re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

Display language：CMS currently defaults to 9 display languages, such as Simplified Chinese and English. When you choose to log in again, you will switch to the corresponding language.

Login Method：The cloud login mode is online. You need to connect to the external network when you log in. The local login does not have this hard requirement.

List style：The list style includes tree shape and graphics. The replacement is only the real-time preview interface and the display of the device list under the playback interface. The device list under other interfaces is unified into the tree list style.

Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default, and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the video_download folder by default, and can be saved in other paths according to their needs.

Preview sync time：Check the time when the device is previewed and the computer will be automatically synchronized (only ipc is supported)

note：After modifying the settings, click “Finish” and you will need to log in again. (It is best not to modify it to a directory containing Chinese)

advanced settings

Time zone setting：The local time zone can be selected according to the actual situation.

Automatic lock：Check the auto lock and enter the integer in minutes in the time frame. If no operation is performed on the CMS within the time of the input, the CMS will automatically lock.

Automatically connect video：After logging in to the auto-connect video, log in to the CMS and automatically connect to the device added to the device list. The number of connected channels is the number of split screens in the basic settings.

Basic Settingsadvanced settings

Equipment management

Add device

Add a LAN device：①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)

Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)

Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.

LAN add

Modify device

Device modification：In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.

Regional modification：In the modify device interface, click the area drop-down box.

Group modification：After selecting the group under the device management interface, click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel number in the device.

The panorama or channel type corresponding to each serial number is independent.

The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type

Device modificationGrouping

Remote setting

VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)

Device Information：Content includes device model, device ID, OEM serial number, firmware version (providing check updates)

Function setting：The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.

Alarm system：The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.

TF card settings：TF card status, available / total capacity, TF card formatting function

note：

①Alarm message push is not supported in local login. You need to check to switch to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

Remote setting interface

D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button

Device grouping

Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.

Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection button

Import all：①Selected group ②Click to import all buttons

Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

Create a groupAdd channelModify group

Video playback

Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback date ④Confirm search video

Device channelVideo typeDate selection

Timed playback

Timed playbackTimeline

Video sync

Steps：①Retrieve video  ②Check sync  ③Switching time point

Video download

Batch download：Enter the time period to be downloaded at the start time + end time according to the needs of the retrieved recording time range.

Time period download：The time period of the video recording will also be displayed in the download resource. Click the download button for any time period according to your needs.

Custom bulk downloadSelect time period to download

Other functions

Playback control：Support playback/pause/stop control in video playback, select the screen form in playback and click operation

Time scale adjustment：The settings in the Setup Wizard are not set. The playback timeline scale will default to 60 minutes. You can also modify the scale value by clicking ‘Reduction’ or ‘Magnify’ during video playback.

Playback controlAdjustment scale

Live Preview

Connection/Disconnection

The list style is treeshape:

connection：

①Double-click on the selected device/channel to enter the connected video state.

②After selecting the device/channel, right click and select “Connect Video” to enter the connected video state (Figure 1)

disconnect：

③Double-click to disconnect the current connection after selecting the connected device/channel

④After selecting the device/channel, right click and select ‘Disconnect’ to disconnect the current connection.

Figure 1

List style is graphic：

①After selecting the device/channel, click the play button on the device list to enter the connected video status.

②After selecting the device/channel, click the stop button on the device list to disconnect the current connection status.

③Right-click operation connection/disconnection is consistent with the tree list style. The specific operation can be referenced.

Note：poor performance of the computer will directly affect the smoothness of the preview video. It is recommended that the number of channels connected to the device be gradually increased

Video/screenshot

Video：

①Click the Record button on the toolbar to enter the video recording status (as shown in Figure 1 below)

②After the video operation, click the record button again to stop recording.

Note：

①The actual recording duration is not equal to the time difference between the start recording time and the end recording time.

②If the device network is interrupted, the recording will succeed but no video file will be saved.

③The channel is maximized or minimized during recording, and the recording will stop.

Screenshot：

Click the screenshot button on the toolbar to enter the screenshot status (as shown in Figure 1 below)

Note：

①If the switching stream video is not loaded, the screenshot operation will be saved.

②The screenshot does not have the function of continuous screenshots. Clicking the screenshot button once will capture an image.

Figure 1

Panorama mode

enter：

①Double-click the channel screen to enter the maximized state, right click and select “panoramic mode” to switch to the panorama mode, enter the panorama, and the code stream is automatically switched to HD.

②The channel screen is in 1 split screen mode, and the panorama mode option is available on the right toolbar. Click to select to switch the panorama mode.

drop out：

①Click on Panorama mode on the right toolbar and select ‘Exit panorama’ to exit panorama mode

②Exit the panorama mode by exiting the screen from the split screen state.

Panorama modeCylindrical modeExpand modeSplit screen modeQuad screen modeSix-screen mode

Note：

①In the local login mode, you can select 6 display modes in the panorama mode, including: panorama, cylinder, expand, 2 split screen, 4 split screen, 6 split screen

②In the cloud login mode, you can select 4 display modes in the panorama mode, including: panorama, cylinder, split screen, quad screen

        Suspension: the direction of the cruise is clockwise

        Wall-mounted: the direction of the cruise swings left and right

       Speed: Cruise provides speed 3S / speed 40S / speed 60S three options, corresponding to slow / medium / fast three speeds

       Stop: Pause the current state of the cruise, left click on the channel in the cruise or select the stop cruise button in the cruise mode to click

Panorama modeInstallation modeCruise mode

PTZ control

Cruise / PTZ / Zoom / Focus / Aperture / Preset：

The PTZ control function can be used only when the PTZ device (such as a ball machine) is connected to the main control device (such as NVR or DVR).

Cruise is to directly perform the screen cruise operation. The pan/tilt is to adjust the lens direction and zoom to replace the mirror multiple.

PTZ speed level controlcontrolZoom, focusPreset

①：Adjust the PTZ control speed (default level is 6)

②：Adjust lens direction and cruise

③：Adjust the zoom and focus of the PTZ camera

④：Set and call the set bit, adjust the lens to the specified position, set the preset position, input the preset position later, click to call, the lens will automatically move to the specified position

Split screen number

When the number of connected device channels is greater than the current number of split screens, the displayed split screen will automatically increase, reaching 49 split screens.

Split screen number

Other functions

Other functionsIntercom

User login

Local login

①Enter account + password  ②Click to login

Login accountforget password

note:

Cloud login

Note:

①The cloud login should be logged in with the registered account (the account registered by the mobile app can be logged in)

②Registered account is recommended to use a valid mailbox, easy to retrieve passwords and other special circumstances

③After registering an account, you need to log in to the email address you entered during registration to activate the email address (click the received link to verify)

④The mailbox status is not activated, and cannot be retrieved after forgetting the password (activation period is two days)

⑤The first time you use EseeCloud_CMS, the software’s time zone will automatically sync with your computer, and you can change it later in the advanced settings.

Login accountRegister a new accountRetrieve password

Installation login

Installation and operation

Step 1: Run the EseeCloud_Setup_3.0.1.exe installation package

Step 2: Select the display language when installing

Step 3: Read and determine whether to accept the agreement

Step 4: Determine the path to the installation

Step 5: Installation is complete and you can choose to run immediately

1. Running program2. Choose a language3. Reading agreement4. Determine the path5. The installation is complete

Introduction to EseeCloud CMS

Function introduction

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions. 

It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Camera suitable for IP PRO, VR CAM, EseeCloud app.

CMS has the following characteristics

 Interface containerization processing mode: In the interface design of the client component, the containerized processing is carefully adopted, which simplifies the processing mode of multi-screen and single-screen switching, greatly improves the multi-screen operation feeling, and adapts to the development trend of a multi-screen PC.
.

Channelized management mode: In the client component design, channelized management mode is added, and the traditional design mode with device as the core subject is abandoned, which is more suitable for the development direction of IP monitoring.

Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese and English operating system)

OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (NVIDIA GeForce GTX 460 and later)

note

Preview multiple video or high resolution video at the same time, requiring higher hardware configuration and network bandwidth

Foreword

Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your use, we have specially configured this manual for you, including the function introduction, operation steps, precautions, etc., which are essential guides for your use of this product.

Please read the instruction manual carefully before use. I believe it will be of great help to your effective use of this product. In addition, if you have any questions during the use, please feel free to contact us, we will be happy to serve you.

Applicable Model

This manual is for the camera monitoring system CMS.

Statement

This manual may contain areas where the product functions or operations do not match, or where the technology is inaccurate, or a typographical error. For such problems, our company will update the manual content according to product updates, and regularly update the hardware and software products described in this manual. The updated content will be added to the new version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed to be identical to the actual product. Please refer to the actual product.
.

Agreement 

In order to simplify the description in this manual, make a convention:

The camera monitoring system CMS is referred to as CMS or software for short;

DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

Click for the left mouse button click, double click for the left mouse button to double click;

Some pictures are schematic, please refer to the actual interface of the software;

A “note” hint text may appear in this article to indicate that the operation is potentially risky, and ignoring the text may result in errors or unpredictable results.

Cloud storage details

Features

1. What is cloud storage? The cloud storage function is a video storage function developed based on technologies such as moving object detection. Cloud storage is divided into two types: alarm recording and full-day recording. Alarm recording refers to triggering the camera alarm when someone passes by or moves in front of the camera. The camera will automatically record and upload it to the Cloud Space Security Center for encryption. You can use it with confidence.  

 Tips:  

 (1) As long as you purchase the cloud storage service, you can get the corresponding cloud space. For example, if you purchase the cloud deposit monthly package, the cloud space is valid for one month, and it will take effect from the successful purchase. 

(2) The storage time of cloud storage video is determined by the type of package. If you open the cloud storage package for 7 days, the camera cloud video storage period is 7 days. The 30-day cloud storage package will be opened, and the camera cloud video storage cycle will be upgraded to 30 days. If you open a 7G/month cloud storage package, then your cloud recording storage space is 7G in this month. After the space is full, the cloud recording will not be saved. The stored video will be saved for one month.  

 2. What are the advantages of cloud storage? The video is safer: the video cloud storage can not steal, safe and reliable. More efficient viewing: generate alarm video in real time, quickly grasp the alarm situation, the video is clear and smooth without jamming Cloud storage: Camera video is stored in cloud space, no space limit, and unlimited cloud storage space.

Cloud deposit purchase and exchange

1. How to buy a cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Switch” to select the device you want to purchase and the device channel – automatically select the appropriate package for you after the selection is completed – click ” Buy now” Once the payment is complete, you can turn on device cloud storage.
Tips:
(1) Cloud deposit does not support return and exchange after purchase, and does not support refund;
(2) The purchase channel of the device is determined by the number of package service channels of the system. If the system has only two packages with service channels 1 and 3, then the device can only select 1 or 3 purchase channels;
(3) Cloud storage is only bound to the purchase user. The device with the cloud storage is deleted and added to the new account. Under the new account, the device will not be able to continue to enjoy the cloud storage;
(4) Cloud storage is purchased by a single device and device channel, and multiple devices and multiple channels need to correspond to multiple cloud storage packages;

2. How to redeem the cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Use Cloud Saver Code” – enter the “Scan Redemption Code” interface, scan the valid redemption code – enter the ” redemption code” Payment interface” – select the device and channel to be redeemed – click ” redeem now” to complete the redemption

Tips:
(1) The number of channels for redemption Device is determined by the number of package service channels generated by the redemption code (if the service channel of the redemption code package is 4, then the device can only select 4 channels to purchase);
(2) There is no charge for redeeming the code cloud storage package using the redemption code, and each redemption code can only be used once;

Cloud video introduction

 Cloud recording is divided into two types: alarm recording and full-day recording.

Alarm recording, the video will only be uploaded when the camera detects that someone has passed, the item has been moved, and the camera alarm is triggered.

Recording all day means that the camera will automatically record when it is online and in good condition. It will be detected 24 hours a day and encrypted and uploaded to the cloud space.

The cloud video is lost when the device is deleted, the device uploads the cloud video, and the device is disconnected from the network. The device and the server are disconnected. The device network bandwidth is insufficient and the device cannot upload video and video.

After purchasing the cloud storage package, the cloud recording function will be automatically enabled.

You can click the “Cloud Recording” button corresponding to the device list to enter the cloud recording interface. Click the cloud storage service icon to enter the “Cloud Storage Service” – disable the cloud recording function.

Tips: After the cloud recording function is turned off, the validity period of the cloud storage will not be extended;

Cloud retention period

1.Cloud deposit validity period
Cloud deposits take effect from the date of purchase, that is, the validity period of cloud deposits is: “at the time of purchase” to “the same time point after one month / one year later”. For example, the cloud deposit package of 7 days/month was purchased at 0:00 on April 1, 2019, and the validity period of the cloud deposit is a natural month. It is: 0:00 on April 1, 2019, and O:00 on May 1, 2019.

Tips: The validity period of the channel cloud is the sum of the time of all the cloud storage packages in the channel. For example, channel 1 purchased two 7-day/ month cloud storage packages at 0:00 on April 1, 2019, then the cloud storage validity period is: 0:00 on April 1, 2019, and June 1, 2019. 0:00 on the day.

2. Can the cloud validity period be suspended?
Cloud storage is timed from the date of purchase, and will not stop during the time. after the user purchases the cloud storage, the action of deleting or stopping the uploading of the video can not affect the cloud expiration time

Cloud storage renewal

1. How to renew the cloud deposit package?
(1) Conditions for cloud surviving fee: The current device has purchased the cloud storage channel to purchase or renew the cloud storage package;
(2) Process of cloud surviving fee: Click the device “Cloud Recording” to enter the cloud recording interface click the “Cloud Storage Service” icon to enter the cloud storage service – select the channel to renew the fee – click the “Renew Now” button below to enter the cloud mall interface – Select the channel and package for renewal of the device – click on the renewal fee immediately to complete the renewal.

Tips: When you are renewing, if the renewal plan are using the package and the other channels of the package meet the renewal conditions, it will default to select previous package and channel.

Cloud storage migration

1. Unbound cloud service migration

(1) Conditions for migrating cloud services: The current account has a cloud storage service of unbound devices;

(2) Migration cloud service process:
After the device is added successfully, if the device meets the service migration conditions, the migration prompt box is displayed. After confirming, select the service that needs to be migrated to the newly added device, and click “Migration”.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select the number of channels equal to the number of services to migrate.

2. Offline device cloud service migration
(1) Offline device cloud service migration conditions: the current account has offline devices that have been bound to the cloud service;
(2) Migration process:
After the device is successfully added, if the device meets the service migration criteria, the migration prompt box is displayed. After the determination, the device iumps to the miaration interface.

b. Select an offline device to migrate. If the offline device is multi channel, you need to select the migrated device channel.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select an equal number of channels to migrate.
Tips: Do not migrate all day recording cloud services to NVR devices

FAQ

When added by LAN or cloud lD,indicate “device is not online” or “device is not registered”

1.Please make sure the network is normal and already enable DHCP on router.

2.lf users manually change network parameter of device,please change it to default parameter. Just press reset button for 10 seconds.

.

Device is online and there happen alarm , but cellphone gets no message?

1.Please make sure the APP is on and allowit to get APP push message,then it can get alarm notification.

2.After enable push message,check cellphone setup-application management,find out the “Eseecloud ” and enable to get push message.

.

Indicate “SD card error” after insert SD card.

1.Only support SD card max 128GB and FAT32 format. If the system file is error,please formart the SD card and choose FAT32 format.

2.When SD card is ruined or file system is wrong,please try to change or re-format the SD card.

.

Why the playback recording video content is uncontinuous?

1.For saving the room of SD card and extend the lifetime,device will only make recording when detect the actived image ,that’s why the recording content is uncontinuous.

.

Can the device support be powered by USB or power bank?

1.Suggest to use original power adapter. If use other adapter with the power is not stable,the device may be damaged.

.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

.

<p>The post EseeCloud Wireless Security Camera System Installation first appeared on NVR IPCAMERA SECURITY.</p>

WIRELESS KIT

V 3.0

Statement

Long time bright:IPC and NVR have been coded, the connection status is normal Slow Flash : IPC is coded with the NVR, but the connection is disconnected Note: In night vision mode, the device is normal for 5s, the indicator light will be turned off to prevent light interference.

Thank you for purchasing our product! This quick user guide will talk about main usages of the product.More information can be found on our website and the help center. This user guide may contain inaccurate content due to hardware and software upgrade.lt is subject to change without previous notice.

► Installation Instruction Of Wireless NVR KIT

Note:

► Safety Caution

O Please do not put any fluid container on the product.

0 Please use the product in ventilated environment and prevent blocking the vents.

0 Please use included power supply with the product to prevent damage to the product.

0 Please use the product under its standard working temperature and humidity.

(advised in this manual or distributor’s website)

0 Dust on PCB may cause short circuit.lt is suggested to clean the dust on PCB timely to make the product work properly.

0 Please obey the regulation and policy in your country and area during the installation of this.

Out Of Box Audit

After receiving the product,please check all products and accessording to distributor’s Package Includes information.If any is missed or damaged,please contact the distributor.

Wi-Fi NVR Kits User Manual

Read More :

• XMARTO NVR WiFi PTZ Camera System FAQ
• HiSeeu Wireless Camera System installation guide
• Wireless Recorder Kit Setup Guide

Before Installation

This product may require cabling , we suggest to test all products & parts before installation and cabling.

0 Wireless Antenna Ports: Dou ble antennas to Wierless range;

0 WAN Port:Connect your NVR to Internet; ©VGA PortTor viewing on VGA monitor;

0 HDMI PortTor viewing on HDTV;

0 USB PortsTor mouse and backup;

0 Power Input

IPC with RJ45 connector

©Wireless antenna:Wireless connection with NVR

© DC Port: Input power 12V1A;

© RJ45 Port: For matching code and wired connection between IPC and NVR.

Anyway, there is range limitation for the wireless signal from NVR. When cameras are out of this range, they can’t be connected to NVR wirelessly. Then users can use network cable to connect cameras and NVR.

0 Reset button: Press reset button for 5 seconds to restore factory setting and enter into matching-code mode.

©Status light:

Unbright: IPC system is not ready or abnormal

Flash: IPC is in the code-matching state

Wireless NVR can’t be connected to Wireless router wirelessly at present. They can be only connected by network cable.

Setup The System

This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS. Any TV, monitor with VGA or HDMI input should work for it.

© Install antennas for cameras and the NVR;

0 Connect a screen to the NVR via its HDMI or VGA port(HDMI and VGA cable not included);

0 Plug the NVR to power(use bigger 12V 2A power adapter;

0 Plug cameras to power(use smaller 12V 1A power adapters);

0 Within seconds, you should see camera’s images on the screen;

0 Plug the mouse(included)to an USB port on back of NVR. You shall then be able to operate on the system.

In the OS you can find fullest functionalities including live view, record, playback, video backup and all settings.

Default ID: admin Password: none (means leaving the password empty, just click login). Tips: To protect your privacy, please set your password at earliest convenience.

Right click the mouse^Go to System Setup^System Admin -^User Management to set password.

>HD Install

The system may not include hard disk depending on the kit you selected, the NVR works most 3.5″ SATA HDD or 2.5″SATA HDD

Q Unplug your NVR from power,unscrew and remove the top cover.

Q Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD (as shown).

Q Holding the hard drive and the DVR ,gently turn it over and line up the holes on the hard drive with the holes on the NVR. Using a phillips screwdriver,screw the provided screws into the holes and assemble the cover.

Note: New HDD have to be formatted before recording.

To get better Wireless signal, it had better place the NVR in open area and high position.

Network Setup

► Video Playback

Wireless NVR supports wired internet and wireless Internet two ways to access the Internet (supported by some models). The two Internet access modes are set as follows:

Wired internet access: Connecting NVR with network cable to the router will automatically obtain network settings for automatic internet access. When the network cable is plugged in, NVR will give priority to wired internet access. Wireless internet access: Right mouse button -system settings-in the network settings interface, if “wireless internet access” option is in the lower left corner, indicating that the model supports wireless internet access, and can set wireless internet access according to the figure below. After connecting to the network, you can use mobile app to add cloud ID for remote monitoring.

Steps: Right click mouse in main menu^Video playback^choose date, channel, record mode^click Searclwthen can view playback file.

Warm prompt: m □

O Illustration for playback button: ^J)lay, pause: fast forward x2,x4,x8;

© Play file:Choose the recording file in file list, as number “1 ” shown in picture. Choose one

of the recording, click “play” to play to recording file;

© Video backup: Choose the recording file in file list, as number “1 ” shown in picture. Insert the U flash disk, click “video backup” to backup the file;

0 Timeline: click “date” and “time” at left bottom to check the timeline of recording, show

annel Setup

GW-083A2F008BD9

TEST_WIFI

RI 1/2 [>1

6. Tips for successful router connection

1.Choose wireless Internet access

General Setup Record Setup

Select network…

NVR083a2f098f10

NVR083a2f01dc3f

NVR083a2f01dc34 NVR083a2f098f12 NVR083a2f080b0c

2. Check and click “Apply”then enable the internet funtion

B-LINK_B640D2

11111111 |

4. Fill in the router password

5.Click “Apply” button

number “2” shown in picture;

© On the timeline with recording file, left click the mouse, then can playback the file.

► Record Setup

► Video Backup

► View On Mobile

©APP Download and Installation Users can search “EseeCloud” on APP store or “IP PRO” on Google Play,or scan the QR code below to install the APP.

Note: For IOS system, it requires IOS 8.0 version or above. For Android, Android 4.4 or above.

EseeCloud APP download

The factory setting defaults to full-day recording. If you need to customize the recording type, you can refer to the following settings:

o Time Recording: Setup period of time of recording on NVR GUI. Right click mouse -^System Setup—»Record Setup—»Record Plan. Click “Time” and put mouse icon on the upper left corner (for example “1” as picutre shows), press and drag the mouse to the right to choose the time. The list will turn to red.

© Motion Recording: Only detect motion and then start recording. Right click mouse -^System Setup^Record Setup^Record Plan. Click “Motion” and put mouse icon on the upper left corner (for example “1” as picutre shows), press and drag the mouse to the right to choose the time. The list will turn to green.

© Alarm Recording: Right click mouse^System Setup^Record Setup^Record Plan. Click “Alarm” and put mouse icon on the upper left corner (for example “1” as picutre shows), press and drag the mouse to the right to choose the time. The list will turn to yellow.

Note: Users can setup any period of time they want, for example 0:00:00-23:59:59, That’s 24 hours*7 days recording. When NVR detects hard disk, the default setting will be 24 hours*7 days recording.

Use U disk to copy video, so easy and convenient!

O 2 USB port: Plug U flash disk into the USB port of NVR. Right click on main menu^video backup^choose backup channel^choose video mode^setup searching time^search -^choose recording file on the list^video backup .

(support 32G U flash disk at max. Recording file is packed one hour per time.)

© 1 USB port: Right click on main menu^video backup^choose backup channel^choose video mode^setup searching time^search^choose recording file on the list^video backup, insert U flash disk within reminding 1 minute, then the system will backup recording file to U flash disk.

ft Add the NVR system to your APP device list

Run ” EseeCloud” app, log in your account ^ click “+” to scan the device ID QR code to add the device (find the ID number in the NVR network settings, or click the lower right screen), device description (my device name), user name (default user name is admin) and password (default password is empty) ^ submit your add device form ^ click device to start previewing video.

Tips: If you’ve set a password on your NVR system, please update your password on APP to view.

• General setup

(This enables you to set)

Language

Time

Display resolution

HDD informaion

• Record setup

(This enables you to set)

Record plan for each channel video detection

• Network setup(This enables you to set) All network related settings.

• System admin

(This enables you to set)

System version

System maintenance including system upgrade

User and password management Restore to default settings System log

• Channel setup

(This enables you to set) Manage channels and cameras

correct method fault method

D Delete Repeater

Move the mouse to targeted channels, left click to delete, and then click “Apply” and “OK”.

A Application Example

u Use Antenna Extension Cord to prolong Wirelessdistance

Installation method of

As picture shown above, when IPCAM1 is put somewhere is out of NVR wireless range, and there is IPCAM2 between them with strong wireless signal, users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.

L» Playback On Mobiles

In the EseeCloud APP, while viewing live video of the system, click Playback, you will enter the remote playback menu. The APP automatically playback camera 1, you can switch channels the CH. Tips: Videos in playback are HD@real time which requires very good transmission ।

condition. We suggest to playback in LAN. Remote I

playback out of LAN may not 100% work due to connection &network condition.

My device

My device

> MENU-DO What

m Menu bar

Click right button you can enter the main menu; click right button again you can exit the current menu or return.

• Split screen: Change status of live view. You can choose to view multiple cameras or any single camera.
• Video Manage: Manage IP cameras and NVR channels.
• System setup: All system settings.
• Video playback: Playback recorded videos.
• Video backup: Backup recorded videos.
• Color adjust: Adjust the image setting of each camera.
• PTZ Control: Control or set up camera(PTZ camera only).
• Volume: Adjust volume of audio cameras(works only for audio cameras).
• Setup Wizard: Step by step guide of 1st time general settings.
• Fast Network: Shortcut to network settings.
• Wifi add: Add IP cameras into NVR channels wirelessly.
• Exit System: Logout, reboot, close screen output and shut down the system.

s System setup

Click right button>Choose System setup; you then shall enter the menu that enables you to do all settings related to this system.

Add Wireless IP Camera

antenna extension cord Antenna Extension Cord

Before leaving factory, NVR kit is already matched code, the image will come out when the kit is powered. If you need to add it again, Please delete the corresponding channel in the “Video Management” interface and add it as follows:

Step 1: Plug NVR and cameras to power, after NVR start, right click mouse -Wireless add–match-code interface, NVR will search camera under matching code model automatically.

Step 2: Wireless IP Camera has two kinds, including camera with RJ45 connector and camera without RJ45 connector, their way to match code as below: ® For camera with RJ45 connector, after start, use network cable to connect with NVR, match code automatically, no need to restore.

® For camera without RJ45 connector, after start, hold the bottom line of camera for 5 seconds to get into match code mode, it will match code automatically, no need connect network cable.

Step 3: When you can find IP address of camera on screen, matching code complete, click “Exit” to finish.

Notes: For camera without RJ45 connector, its process of getting into

matching code will last 10 minuets. After 10 minuets, please restore camera to get into matching code model again.

55 Split Screen ►

■RJ Video Manage O System Setup □□Video Playback H Video Backup C* Color Adjust

O PTZ Control

<’) Volume ► c° Setup Wizard

Fast Network

Wifi Add

(D Exit System

► Extend Wireless Range

Wireless connection is simple and convenient, but wireless is not a panacea! Because of the nature of wireless, decided in some complicated scenarios, there is a signal attenuation after passing through the obstacle.Following Some methods can circumvent obstacles and increase the signal transmission distance.

p Position the Antenna Correctly

As can be seen from the gain graph of the rod antenna below,The signal coverage of the antenna is similar to an apple. The antenna is located in the center of the apple and surrounds the antenna.The signal is strong, and the upper and lower ends of the antenna are recessed, and the signal is weak.

5dB 3dB

Rod antenna gain vs. coverage

According to the transmission characteristics of the antenna to the signal, in order to ensure the optimal image transmission effect of the wireless set, Claim:

ft NVR and IPC antennas should be placed in high places, not on the walls, metal, Obstructions such as glass affect the signal to diverge outward.

ft The antenna of IPC should be placed in parallel with the NVR antenna to maximize the respective radiation direction angles.In contrast, the maximum coverage of the signal is formed, as shown in the following figure.

Notes: When wireless signal is not strong enough against walls, users can take off the original antenna and subtitute antenna extension cord. Drill a hole on the wall to let the extension cord go through and simply put it where wireless signal is strong.

> set up cascading connection in a reasonable solution, extend wifi signal transfer distance

Note:

ft Repeater function can’t strengthen wireless signal for wireless NVR kit, but can

extend the distance by repeaters>wireless cameras.

ft Only when the repeater cameras and repeated cameras are positioned correctly, wireless distance will be extended.

ft Repeater function and 3 meters antenna extension cord are two methods to
extend wireless range. Users can choose one according to real situation.

> Repeater Setup

Step 1. Right click on NVR’S GUI, left click “video management”^ then left click “repeater”

Step 2. Add repeater

As picture shown below, click icon + besides channel 3, choose other channel.

Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3. IPC2 is connected to NVR through IPC3. IPC3 is connected to NVR directly.

Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.

IPCAM2

IPCAM1

► Warning

Notes:

Device will not in guarantee if caused by below reason: O Accident;negligence;disaster;mis-operation.

1. Do not conform to the environment and conditions,such as power improper,working temperature too hight or too low, lightning stroke.ect.
2. Ever be maintained by other center which not belong to the real factory.

0 Goods already sold more than 12 months.

FCC RADIATION NORM

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation.

FCC Compliance Statement

These limits are designed to provide reasonable protection against frequency interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed or used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in television reception, which can be determined by turning the equipment off and on. The user is encouraged to try and correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION!

CAUTION!

The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested andfound to comply with the limits for a ClassB digital device, pursuant to part 15 of theFCC Rules. These limits are designed to providereasonable protection against harmfulinterference in a residential installation. This equipment generates,uses and can radiateradio frequency energy and, if not installedand used in accordance with the instructions,may cause harmful interference to radio communications. However, there isno guarantee that interference will not occurin a particular installation. If this equipmentdoes cause harmful interference toradio or television reception, which can bedetermined by turning the equipment off andon, the user is encouraged to try to correctthe interference by one or more of the followingmeasures: —Reorient or relocate the receiving antenna.

—Increase the separation between the equipmentand receiver.

—Connect the equipment into an outlet on acircuit different from that to which the receiveris connected.

—Consult the dealer or an experienced radio/TV technician for help.

<p>The post Wi-Fi NVR Kits User Manual first appeared on NVR IPCAMERA SECURITY.</p>

How do you setup the Zmodo Camera? What quirks does it have that its competition doesn’t? Learn more about Zmodo Wi-Fi surveillance cams and how to use things like the ZMD_SAP network to your advantage through this helpful guide!

As a global provider of smart security systems, Zmodo serves as a dependable Wi-Fi cam alternative to the likes of Ring, Arlo, Wyze, Blink, and Nest. You can see its full abilities through this guide on how to set its cameras up and how to use them to their full potential.

How to setup and use Zmodo camera? It’s simpler than you think. You’ll also be quite impressed with its capabilities such as being able to create a cam network ecosystem akin to Ring’s or Nest’s.

Setup Zmodo camera

Here’s what you need to know about setting up the Zmodo cam.

How to install Zmodo camera?

First off, be aware that you can only set up the Zmodo cam with a phone or tablet (Android or iOS). A pen or pencil and paper might help too. Don’t forget to plug all of your cameras in the same room as the router to keep them within the Wi-Fi’s coverage area.

Also, connect the antennas of all the cameras that came with antennas. They need those. You’ll need to be 5 to 10 feet from the cameras for the hookup to happen.

Go to the Wi-Fi settings of the device you’re setting up the cams with. Make sure you can see ZMD_SAP or AD_ZMD network on the list of Wi-Fi networks available for it.

How to hook up Zmodo camera?

Connect your Zmodo cam to a power source first. Afterwards, download and install the Zmodo app on your phone. From there, just click the “Zink” button and add the number of cameras you want to add unto your Zmodo ecosystem.

Press “Tap Here to Select Wi-Fi” in order to hook up your phone to your Zmodo camera. Choose your device’s Wi-Fi connection. For Zink, it’s ZMD_SAP. For Beam, it’s AP_ZMD.

How to setup Zmodo camera?

In order to setup your Zmodo camera, you’ll need to download from the App Store the Zmodo app. After that, use your email or phone number in order to create your Zmodo account.

Look for the indicator lights on the cams. Confirm that their lights are flashing green. Follow the prompts when installing the cameras, including scanning the QR code.

How to connect Zmodo camera to Wi-Fi?

Connect your Zmodo Cam to Wi-Fi through Zink. You can access Zink by getting the Zmodo app and registering an account. Add a device by pressing the plus icon. Select the number of devices you wish to add to Zink.

Afterwards, connect to the ZMD_SAP network through your phone’s Wi-Fi list. Add your 2.4GHz Wi-Fi network’s name and password to the Zmodo app. Press “Tap Here to Select Wi-Fi” to reconnect to your home Wi-Fi network.

Wait for the device to complete its connection. Name the device once the connection is complete. You can name it whatever you want to make it easier to remember which camera it’s supposed to be.

How to connect Zmodo camera to TV?

To connect Zmodo to a TV like FireTV and Amazon Alexa, do the following. First FireTV should be setup to your network. Open the Amazon Alex app. Click the three lines icon on the upper-left corner of the screen.

Select “Skills and Games” tab. Search for the “Zmodo Skill”. Select the skill then login to your Zmodo account.  Press “Done” and then select “Discover Devices”. The Alexa Skill should then detect your Zmodo cams and have them listed on the “Devices” tab.

You can now use your FireTV to display your Zmodo cameras.

How to connect Zmodo camera to iPhone?

You can connect your Zmodo camera to your iPhone by downloading the Zmodo app to the iOS device and controlling the camera through the app and its Zink connection.

Configure the cameras via your Wi-Fi settings to put them online and allow them to connect to one another as well as with your iPhone and Zmodo app. Your Zmodo cams are now ready to use!

Using Zmodo camera

Learn how to use and troubleshoot the Zmodo camera through the topics below.

How to use Zmodo camera?

After you’ve configured your Zmodo camera by linking it through the Zmodo app and using its exclusive SSID networks AP_ZMD or ZMD_SAP, you should easily use the app to monitor your home’s surroundings.

You can do things like acqui,r,e remote views of your home when you’re away at the office, or on vacation, activate motion detection to stealthily catch intruders, or use its infrared night vision to safeguard your home at night.

How to View Your Zmodo Cameras on a Computer?

Open command prompt on your Windows machine by pressing WinKey + R. Type “CMD” on the run line and press enter. Type “ipconfig” in the new window then press “Enter”. Take note of the IPv4 Address, Subnet Mask, and Default Gateway.

Enter that information on the IPC search program on your Zmodo app. Do this for every field except the IPv4 address. Enter the IP address as is but label the last three digits to a larger value such as 101.

This change in network settings should allow you to open Zmodo on your Internet Explorer or similar browser.

How to turn on/off Zmodo camera?

You can unplug the Zmodo cam to turn it off. You can also go to the device settings to select “Camera Schedule”. This feature schedules when to turn the camera on or off. Tap the pencil icon on the upper right of the “Camera Schedule” screen then tap “x” to remove a period you wish the camera is off.

How to share Zmodo camera?

Enter the “People” feature on your Home Screen then press the plus icon on the upper right-hand corner to add a new friend. Go to the “Device Settings” by tapping the settings gear icon then select “Sharing Management”.

Select which friends you’d like to share the device with. The friends should have their own respective Zmodo accounts, naturally. This gives them permission to access your camera and sew what it’s seeing like you would.

They can respond to your invitation to use your shared camera by agreeing or ignoring the invite.

How to update Zmodo camera?

To manually update your firmware for Zmodo, launch the Zmodo app first. Select the device you wish to update manually on the app’s Device List. View the settings menu by pressing the settings gear. Press Expanded Menu then access the General Info.

The Device Version tab should say “New Version Available” or “New Firmware Available” if the firmware has released any updates. Click on that then press “Update” to get the update going.

How to reset Zmodo camera?

You can power cycle Zmodo by unplugging it for a few seconds and then plugging it back again. The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How to factory reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings. The reset button type of reset typically restores the Zmodo camera to its original factory settings. This means you have to set it up once more and reenter its information.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions about Zmodo cameras.

How to find the Zmodo camera IP address?

Double-click your IP camera in the IPC Search Program then change the network settings. Enter the info you got on your “ipconfig” results (IPv4 Address, Subnet Mask, and Default Gateway) their respective fields except on the IP field.

You’re supposed to assign the IP address as the same one that appeared as the IPv4 Address on your “ipconfig” results, but label the last three digits to a larger value such as 101. This will allow you to open Zmodo on Internet Explorer.

How do you find the QR code on a Zmodo camera?

Your phone should first connect to the Wi-Fi network you want your cams to connect to. Open the Zmodo app, press the plus sign on the top right then select “QR Code”.

Tap “Start Installation or Next” at the bottom of the screen. Enter your Wi-Fi password and tap “Next”. This will bring up the QR code on the screen.

Why won’t my Zmodo camera connect?

A host of reasons are behind why the Zmodo cam won’t connect to your Wi-Fi. Your Internet might be down or your cam is out of coverage area of the Wi-Fi router. Your router settings might interfere with connection (parental controls or VPN). Or your cam’s battery might be low.

How do I set up my Zmodo outdoor camera?

How to Set Up Your Zmodo Wireless Security Camera System

Where is QR code on Zmodo camera?

2 1 Log in and press the Add Device option in the upper right corner of the Home Page. + 3 Select the “QR Code” connection method to connect your device(s). Your device(s) will be added to your Zmodo account. Enter the password of the WiFi that you want your device(s) to connect to.

Do you have to pay monthly for Zmodo?

All of Zmodo’s products can be self-monitored, which means you don’t need to take on monthly subscription costs. Storing your videos to the cloud is completely optional, so you can own Zmodo cameras without paying any more than the price of the equipment.

How do I setup my Zmodo wireless camera?

Zmodo Zink Connection Guide Setup Tutorial

How do I connect my Zmodo camera to a different WiFi?

To move your camera to a different Wi-Fi network:

Plug your camera into a power source in the new location, launch the MeShare app from your smartphone, and login with your existing username. Add the device again using the same setup process as before, but inputting the new network name and password.

Why is my Zmodo not working?

Zmodo Support – [Troubleshooting] My Zmodo device isn’t working after the app update. Once you have updated your app, you may need to update your Zmodo device to a new firmware (if available). The app will prompt you when a firmware update is available.

Why wont my Zmodo connect to WiFi?

Your Zmodo camera can’t connect to the Internet

You need to check your WiFi router. If the Zmodo camera doesn’t connect to the wi-fi router, there’s no way you can have access to the video stream through the Internet, so you need to make sure the camera can associate itself with your router.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app. Here, you can connect your device to the internet and view footage.

Can you use Zmodo without subscription?

You can use Zmodo products without being required to pay a subscription. However, if you would like to use cloud storage to keep recordings and access specific features like editing clips and enabling AI object detection, you will need the subscription.

How many cameras can I have on Zmodo?

Yes, you can have as many cameras as you’d like. They will all be accessible by the same account if you choose to add them under the same account. They can be set up in as many locations as you wish.

Do Zmodo cameras have audio?

Most of the security cameras we test out these days have two-way audio, enabled by built-in speakers and microphones, and Zmodo’s cameras were no exception, save for the 1080p HD Indoor/ Outdoor WiFi Camera, the 720p Indoor Dome Camera and the Torch 360.

How do I watch my Zmodo camera on my TV?

How to use your Zmodo camera with Amazon Alexa and FireTV

How do I reset my Zmodo mini camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I connect my Zmodo camera to my computer?

How to View Your Zmodo Cameras on a Computer

What is this SSID?

The abbreviation SSID stands for Service Set Identifier. This is the unique name that identifies a wireless network. It is in the packet header when a data packet is transmitted. The devices on the Wi-Fi network use this identifier for communications via the network.

Can not connect to Zmd_sap?

Try the steps below to resolve the issue. – Go back to the WiFi settings, verify you are still connected to the ZMD_SAP network. – In the phone’s settings, temporarily turn off mobile data until the setup is complete. – Reboot the phone.

Why is my Zmodo camera flashing blue?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Where is the reset button on my Zmodo camera?

Please reset your device by pressing and holding the reset pin on the bottom of the Greet until the LED ring turns off. Wait for it to power back on, and retry the setup process once the LED ring is blinking green.

Can I use Zmodo camera without WiFi?

In order to allow you to access live video at any time and receive live motion detection and sound alerts, the Mini Cam communicates with cloud servers constantly. As a result, you will need a strong wireless signal where you install the Mini Cam.

What does a green light on a camera mean?

A solid green light on a security camera means there is both a local network and an internet connection.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Conclusion

Hopefully, you’ve learned a thing or two on how to setup the Zmodo camera or camera ecosystem. This guide not only covered how to install and setup the Zmodo camera as well as how to connect it to your Wi-Fi, TV, and iPhone.

It also covers info on how to turn the camera on or off, how to update its software, how to reset it, and how to factory reset it when push comes to shove.

How to reset zmodo camera

Everyone wants a home that is safe and secure for the whole family. With a Zmodo camera, anyone can enjoy the comforts of their home 24/7.

Zmodo is one of the leading companies that focus on video surveillance. With their indoor cameras, outdoor cameras, video doorbells, smart hub repeater, and door/window sensors, anyone can make a  video surveillance system on their own!

As a matter of fact, there are several versions of Zmodo cameras that may provide various ways of being reset. If you’re interested, just keep reading!

Why reset?

Restarting your device is not the best option to combat certain problems such as problems on WiFi connectivity, however, resetting your device to factory default is.  By doing so, you are resetting your device’s settings as well as the options, putting it back on default and setting it again.

Some issues can affect your device options that can result in a tech problem, resetting your device can help fix the problem. But the cons is that you need to set it up once again.

Restart vs Reset

Again, restarting just turns off your device and then reboots it. The settings that you have set are still there and there is no need to set it up again.

While a device factory reset will put your settings back to default and will remove all your personal touches on the device.

Reset a wireless camera

1. Turn off the network camera by disconnecting the power adapter.
2. Press and hold the reset button with a pointed object while reconnecting the power.
3. Continue pressing the reset button just enough until the status indicator blinks. Then proceed to release the reset button.

A wireless camera

Reset a Zmodo camera to factory settings

1. Press and hold the reset button at the side of the blink module for at least 10-15 seconds.
2. Keep it pressed until the light turns red.
3. Solid green and blue light will appear once the reset is done.

NVR and IP Cameras

#1: Keep the reset button at the back of the NVR to set everything back to defaults.

#2: Use the restore to defaults in the settings menu.

1. Proceed to the main menu and select General Settings.
2. On the left side list, select the bottom option that states default.  The NVR will ask if you are sure to restore to default. Just select OK to restore the settings.
3. You will need to put the admin password for the system and click Enter.
4. The system will be set to default after the process is completed.

NVR and IP Cameras

CM-I11123BK and CM-I12316GY

The reset for the CM-I11123BK is a bit different from CM-I12316GY.

CM-I11123BK

1. Turn the camera upside down and find the reset button on the bottom.
2. Keep the button pressed for 15 seconds.

CM-I12316GY – 2 variations

1. There are 4 cables on the lead that are for power, ethernet, and two other wires.  To reset the version, keep the two other wires pressed together for 15 seconds.
2. There are three cables on the lead.  For power, ethernet and another cable with a button.
3. To reset, hold the button on the cable for 15 seconds.

If the cameras can still be accessed on Internet Explorer, the reset can be done with the settings menu and selecting Restore Factory Settings.

Zmodo Doorbell

1. Remove the device on the wall.
2. Face the camera upward.
3. Find the pinhole at the bottom.
4. Take a pointed object and press the hole with it.
5. When the blinking green light starts, the reset is completed..

Zmodo Pivot

1. Find the touchpad
2. Keep the touchpad pressed for 10 seconds.
3. Wait for the green blink.

Effects of factory reset

Resetting is like receiving a new device with unmodified settings, just what it was when you bought it in the store.

The camera will forget all the WiFi that it has been connected to and you will need to reconnect everything to the application.  The videos will be all reset not unless you put them in a different memory device.

If you’re trying to resolve problems on your device that can’t be solved with restarting, you may want to save all your video files and then proceed to reset the device.

The Bottom Line

Resetting is quite easy with Zmodo. It depends upon the version but everything is easy and convenient for every user.

Please take note that by resetting, everything will be back to its original state and you may not recognize it and you may want to personalize everything. Just input your preferences and settings again.

Zmodo Camera Troubleshooting

What is the Zmodo Cam? How do you go about troubleshooting it? What are its typical problems? Keep on reading to find out the truth about Zmodo cameras and fixing their most common issues.

Zmodo is a global provider of smart security camera systems. They sell quality smart devices for surveillance and protection purposes that could be used indoors or outdoors. Its site also serves as your one-stop shop for smart home cams that provide a safe digital surveillance ecosystem.

Every Zmodo cam networks with one another and they also work together in a single app, like in the case of Zmodo’s competition Ring, Arlo, Wyze, Blink, and Nest. With that in mind, let’s discuss Zmodo camera troubleshooting 101.

Zmodo camera offline: How to get Zmodo camera back online

If your Zmodo camera is offline, check to see if it’s a Wi-Fi issue on your ISP’s end or if it’s a connectivity issue on the Zmodo cam’s end. You might have a Wi-Fi disconnection issue or a network that’s so slow you couldn’t do the usual things you could with your cam.

If your Zmodo cam is offline check your Wi-Fi router first to see if the ISP is the root of the problem. The reasons for an offline camera include the following:

• Not in Range: The camera might be outside the coverage area of the network. To fix this issue, you’ll have to place the camera and/or the Wi-Fi modem closer to each other.
• ISP Issue: It’s not Zmodo it’s you. Or rather, it’s your Internet Service Provider. Make sure your ISP is working properly with all the lights for Internet connectivity turned on.
• Network Connection: If your network connection itself is poor and unstable, do two things. One, power-cycle (turn on and off then on again) your router. Two, reset or unplug then replug your camera.
• Wrong Network Name: The cam might connect to the wrong network name instead of your home Wi-Fi. Fix this during setup or release the Wi-Fi then reconnect to the correct Wi-Fi.
• Wait a Little While: If you’ve just switched on the camera then wait a little while for it to get connected to your network of choice. Patience is a virtue here.
• Network Compatibility: Some models work within a limited frequency—2.4GHz instead of 5GHz. Your cam might not connect to a 5G network, in other words.
• When All Else Fails: When all else fails, just reset your Zmodo camera to factory settings. Take note though that some cameras don’t have a reset button so you’re left with turning it off and on to reboot it.

Zmodo camera not working: How to Fix

If your Zmodo cam isn’t working after the app update then you might need to update your Zmodo cam’s firmware for good measure (if it’s available). Update the app first then get the app to prompt you when a firmware update is available in turn.

If your Zmodo cam is offline then you can bring it back online using the recommendations of the section above.

If the Zmodo cam isn’t powering on at all despite the battery being fully charged then the appliance itself might already be “bricked” (it’s not working and it’s no better than a paper weight or brick). Contract Zmodo support for more details.

Zmodo camera not connecting to Wi-Fi: How to Fix

If it’s a connection problem, troubleshooting can be done if it’s the camera causing the disconnection. Do the following:

• Check if your ISP’s Internet is working properly.
• Charge the battery of the camera because the battery power might be low.
• Setup the camera to connect to the Wi-Fi once more.
• Check the settings of your router.
• The parent control or VPN on the Wi-Fi can cause offline issues with the camera. Turn them off for a few seconds to see if it solves the issue.
• Access your wireless settings on the app.
  • Look for the wireless settings menu.
  • Find the wireless signal name or SSID.
  • Rename the SSID for 2.4GHz and 5GHz (different names for both).
  • Open the security tab to make sure the router is using WPA or WPA2
  • Save your settings and try reconnecting now.
• Remember that WPA/WPA2 has a password limitation of 13 characters.

Zmodo QR Code not working: How to Fix

Make sure the Wi-Fi network you’re connecting to is 2.4GHz WPA-PSK/WPA2-PSK. Also, the network shouldn’t be hidden either.

When doing the QR code scan, ensure that the display on your phone is set on high brightness. Also, avoid getting glare on the screen. Furthermore, make sure your camera isn’t already bound to another user account. This might make the QR code scan moot.

Zmodo not connecting to zmd_sap: what is zmd_sap? How to Fix!

The zmd_sap or ZMD-SAP is the wireless network that Zmodo cameras connect to that’s exclusive to the Zmodo wireless camera line. NVRs and DVRs don’t make use of the network, only the wireless cams do.

If your Zmodo isn’t connecting to zmd_sap, do the following.  When the camera is blinking green, check the available Wi-Fi signals on your phone’s Wi-Fi settings page. You should see the ZMD_SAP network on the list. Use the Zink connection to connect the device to the Wi-Fi network.

If you can’t find zmd_sap, connect to Zmodo’s chat and speak to one of their agents. They should provide you with a QR code to do the setup. No amount of resets is going to fix the issue of a missing zmd_sap. Refer to your product’s Quick Guide for more details.

Zmodo camera red light: Here’s The Truth!

On many Zmodo cameras, the presence of the red light means there’s some sort of error occurring. Some indicate an issue reading your hard drive. Or it might mean you can’t connect to your ISP’s Wi-Fi Internet or any local wireless connections (like the zmd_sap network).

On the Zmodo HD WiFi Camera NVR Kit, a solid red light means the hard drive isn’t working properly or no hard drive was detected. If the light is flashing red instead this means the NVR has encountered an error. You should restart the NVR. Contact Zmodo support if the problem persists after the restart.

Zmodo camera blue light: Here’s The Truth!

In most models of the Zmodo camera, a solid blue status light means the device, is already connected to the Wi-Fi network. In other words, a blue light usually means good or benign things unless otherwise stated.

With the Zmodo NVR, a flashing blue light means that the NVR camera is reading the hard drive. As for the Zmodo Pivot, a solid blue light means it’s ready to go and connected to Wi-Fi while a flashing blue light means it’s attempting to connect to Wi-Fi.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions (FAQs) regarding how to fix your malfunctioning Zmodo camera.

Where is the reset button on the Zmodo camera?

Most Zmodo wireless cams lack a reset button. The ones that do have a small reset button you need a pin or paper clip to press and hold. The reset button could be found on the underside of the camera in question. Read the user manual for more details.

How to setup Zmodo camera?

To use Zink, download the app and make a free account. Open the (+) Add Device menu and start the setup process, connect your phone to your Wi-Fi device, enter your Wi-Fi info, and name your device.

With SmartLink, it’s the same deal. This should work on Beam, NVR Kits with Wi-Fi Cameras, Wi-Fi Camera Kits, PT Cameras, Mini Wi-Fi Camera, Greet, and Pivot.

How to reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings.

The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How do I connect my Zmodo to Wi-Fi?

Once you’re prompted to connect to Wi-Fi, you should press “Tap Here to Select Wi-Fi” to go to your smartphone’s Wi-Fi settings page. Afterwards, select your Wi-Fi and provide the username and password.

If you’re connecting to Beam, connect to the “AP_ZMD” SSID. If you’re connecting to any other “Zink” Wi-Fi device, connect to “ZMD_SAP” SSID instead.

Zmodo camera light meaning?

The meaning of each camera light will depend on the model of Zmodo you have on hand. Here are the meanings behind the colors of the Zmodo Pivot, for example.

• Solid Blue: Ready to go and connected to Wi-Fi.
• Flashing Blue: Attempting to connect to Wi-Fi.
• Solid Green: The Pivot is rebooting.
• Flashing Green: The Pivot is ready and waiting to connect to Wi-Fi.
• Off or Gray: The Pivot is turned off or unplugged.

How do I reset my Zmodo camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Why won’t my Zmodo cameras connect?

If you have a Zmodo camera that won’t connect to Wi-Fi there’s a quick fix. Usually the issue with Internet connection is related to the frequency the camera is operating at. When your router works at 2.4Ghz and 5Ghz, the Zmodo camera can associate itself to the wrong SSID (wireless signal name).

Why does my Zmodo camera keep going offline?

If the zmodo camera is showing offline, then the wireless network router is required to be checked. Sometimes, the model of the camera differs and according to the model, the camera can work within a limited frequency. That’s why the camera is not able to connect with the wireless network router.

What do the lights mean on a Zmodo camera?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app.

How do I reconnect my Zmodo camera to WiFi?

Open the Add Device “+” menu on the upper right-hand corner and select the ‘Zink’ setup method. If you do not have a Beam already, select the ‘Normal’ setup option. 4) Connect to your phone to your WiFi device’s wireless signal. Your will be prompted to connect to your device’s WiFi signal.

Why is my Zmodo camera blinking green and blue?

That is usually indicative of a power issue as the camera is not able to go to setup mode (blinking green) and is not connected (solid blue). 1. Please try unplugging and replugging the camera, and make sure it’s plugged directly into a wall outlet and not to a power strip or extension cord.

What does it mean when a security camera is flashing red?

Usually, when you see a blinking red light on a security camera, that means that the camera is fake. Many businesses or homes choose to purchase fake security cameras because they cannot afford a real one or do not want to handle the maintenance costs.

Where is QR code on Zmodo camera?

Procedure

1. Press the plus sign on the top right and select QR Code.
2. Tap the “Start Installation or Next” at the bottom of the screen then tap on “Next” till you get to the screen asking for your password.
3. Once it is asking you to enter the password confirm the wifi network at the bottom is the 2.4 network.

Conclusion

Check out the Zmodo smart home devices and security cam systems in case their prices and services cater more to your budget. Hopefully, this guide has outlined everything you need to know about fixing smart device errors and connection problems.

Even Zmodo cams require maintenance, servicing, and troubleshooting from time to time. No matter how high-quality the cam is, errors and glitches do happen. Hopefully, this guide will keep your Zmodo ecosystem running smoothly when push comes to shove.

References

1. “Fix Zmodo camera offline“, TechFixYa.com, Retrieved March 11, 2022
2. “Welcome to Zmodo Support“, Zmodo.com, Retrieved March 11, 2022
3. “Configuring your wireless device“, Zmodo.com Support, May 17, 2018
4. “How can I reset my device?“, Zmodo.com User FAQ, Retrieved March 11, 2022
5. Patricia P., “What does the ring on the top of the Pivot mean?” Zmodo.com, January 27, 2016
6. “Zmodo won’t connect to WiFi (solved)“, LearnCCTV.com, Retrieved March 11, 2022
7. “Zmodo HD WiFi Camera NVR Kit Quick Start Guide“, Zmodo.com Support (NVR Quick Guide PDF), Retrieved March 11, 2022