wi-fi camera – NVR IPCAMERA SECURITY

User guide for Yoosee App PC Software – CMSClient

M.Salih ASLAN — Thu, 29 Aug 2024 19:40:09 +0000

User guide for Yoosee App PC Software – CMSClient, CMSClient is official software for Yoosee cameras, it’s a PC software compatible with all Windows OS. The software enables users to manage their Yoosee Wi-Fi cameras through desktop computers and laptops. Intending to provide better features and user experience, software team regularly release new version which get bug fixed and come with new functions.

This is a user guide for CMSClient version V1.00.00.47, it’s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use Yoosee camera. The Yoosee software team will not release App for Windows based smartphone.

What CMSClient does?

CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it. Users also can change yoosee camera’s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera’s password.

Installation of CMSClient software

The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall. The software will keep communicating with remote servers intending to establish P2P connection, it doesn’t spy your video, doesn’t transmit/upload any video clips to remote servers.

Logon CMSClient Software

CMSClient software now allows users to login through three different types of account.

Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.
Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.
Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.

Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.

How to add Yoosee Cameras?

After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.

Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “>>” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article – How to use Yoosee App’s sharing function?

How to use CMSClient software?

Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.

Device property: change camera name, device password, rtsp password and group.
Delete node: delete camera from this list/software.
Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)
Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640×480), HD equals 1280×720 or 1920×1080.
IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password. It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.

CMSClient Playback Function

You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.

Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.

If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article – How to play .264 video files from IP cameras/DVRs/NVRs?

CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.

File save path: select the folder path to store recorded video footage.
Reserve space: allowing users to modify reserved space for video storage in your HDD.
Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.
Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.
Auto start record when monitoring: record video while watch video stream.
Connect all of device automatically: automatically display video for all cameras/channels after logon software.
Render mode: Directdraw, GDI
Monitor: auto, rtsp, p2p
Message notification: choose whether receiving message notification or not when there is a motion detection alarm.

If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.

The post User guide for Yoosee App PC Software – CMSClient first appeared on NVR IPCAMERA SECURITY.

VOSKER V300 Ultimate Camera Setup and User Guide

M.Salih ASLAN — Thu, 04 Jul 2024 20:01:42 +0000

VOSKER V300 Ultimate Camera Setup and User Guide, EXPERIENCE THE ULTIMATE OUTDOOR SURVEILLANCE SOLUTION Whether you’re looking to protect your property or business, the V300 ULTIMATE provides autonomous surveillance that can keep going for months in the most challenging conditions. Say goodbye to cables and hello to effortless setup in any outdoor environment away from Wi‑Fi.

VOSKER V300 Ultimate Camera Setup and User Guide

HOW TO UPDATE YOUR V300 ULTIMATE CAMERA FIRMWARE

VOSKER V300 Ultimate
.

Latest firmware released: January 23, 2024

Installation instructions for PC :

1.Format the SD card (Format : FAT32).
You may watch this tutorial on YouTube.

2.Download the update file:

1.American devices: v1.5.0-4 US (260 Mb)

3.Open the downloaded .zip file by double-clicking on it.

4.Extract the files from the .zip file.

5.Copy the extracted files into the SD card.
It is essential to copy the files AND NOT the folder:
Good: “SD Card/ Files”
Not Good: “SD Card/301/Files”

6.Make sure the camera is turned OFF.

7.Insert the SD card into the camera.

8.Cover the camera or put it on a table (face down), to avoid any false trigger during the update.

9.Turn the camera on.

10.Wait until the LED status light completely turns OFF.

Installation instructions for MAC :

1.Format the SD card (Format : MS-DOT(FAT).
You may watch this tutorial on YouTube.

2.Download the update file:

1.American devices: v1.5.0-4 US (260 Mb)

3.Double-click on the .zip file.

4.Copy the extracted files onto the SD card.
It is important to copy the files AND NOT the folder:
Good “SD Card/Files”
Not Good “SD Card/301/Files”

5.Eject the SD card from the computer.

6.Make sure the camera is turned OFF.

7.Insert the SD card into the camera.

8.Cover the camera or put it on a table (face down), to avoid any false trigger during the update.

9.Turn the camera on.

10.Wait until the LED status light completely turns OFF.

How to Install your V300 Ultimate Camera

Before installation

Verify:

• All batteries are fully charged.

• The camera is synchronized in the VOSKER app.

• The camera gets a good signal strength on location.

• Photos and videos are displayed in the events tab.

What you’ll need for installation

Choose between:

• flat mounting plate;

• wood screw mounting option.

Recommended installation – Camera

1.Avoid direct sunlight hitting the lens. The camera should be facing North or South to avoid glare or overexposure as the sun rises or sets.

2.Avoid moving objects causing false detection (branches, long grass, etc).

3.Place the camera about 10ft to 100ft away from your target to have a good field of view.

4.From the VOSKER app, adjust the motion sensor sensitivity setting to “Medium” as a starting point.

5.Always test your camera before leaving the area. Make sure you receive a photo in your mobile app.

Recommended installation – Universal Solar Power Bank

1.Place the panel within the range of the supplied USB-C cable (approx. 3ft.)

2.Make sure it facing South, in an area that gets a good amount of sunlight during the day. This will help maximize the battery life of your camera.

3.Tilt the panel at about 45°.

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

Download:

› Quick Start Guide (PDF)

Troubleshooting steps:

1.Check if the Universal Solar Power Bank is charged by holding TEST button for 5 seconds. All the red lights should turn on.

If the Universal Solar Power Bank is discharged, charge it by plugging the DC power adapter in the 5 V IN port.

2. Use the supplied USB-C cable from the camera to the USB-C port on the back of the Solar Power Bank.

3.Check if the output cable is in good condition (not chewed, cut, etc).

4.Clear all debris, dust and snow off the Universal Solar Power Bank.

5.Reassess if the location and orientation provide optimal sunlight to the solar panel. If possible, choose a south-facing position.

6.Before leaving the area, trigger a photo and check your app to ensure proper network connection.

CAUTION:

• Do not drop, disassemble or puncture the power pack.

• Do not place in fire, extremely high temperature, or water.

• If you notice something not right when in use or when charging, like melting, a bulge in the housing or the unit getting extremely hot, stop using it immediately.

WARNING: Failure to follow these safety instructions may result in fire, electric shock, damage, or other injuries. This power pack is not a toy. Keep away from children and operate outside.

HOW TO INSTALL YOUR V300 CAMERA

Before installing your camera, we recommend that you test the coverage of the location you will be placing your camera. Consider using a VOSKER security box to protect your V300 security camera against theft and breakage.

Here are some of the best practices for installing your VOSKER camera:

1.Place the camera about 3 feet above the ground or at the subject’s height.

2.Make sure your camera is perfectly upright, aiming parallel to the ground

3.Place the camera about 10ft to 100ft away from your target to have a good field of view.

4.Adjust the motion sensor sensitivity setting to “Medium” as a starting point.

5.The camera should be facing North or South to avoid glare or overexposure as the sun rises or sets.

Note: Make sure to place the camera in an area that gets a good amount of sunlight during the day (enough to cover 50% of the solar panel). This will help maximize the battery life of your camera.

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

HOW TO ACTIVATE MY V300 CAMERA?

Before activating your camera:

• Charge the battery unit, V-LIT-B3, for at least 24 hours before putting it into the camera. Use the provided USB cable for charging. Once plugged in, the LED on the battery unit will turn red. You will know the charge is complete when the LED turns green.

• Open the panel at the bottom of the camera and insert the provided MicroSD card into the slot.

Note: A 24-hour charge of the battery unit is recommended before the first-time installation.

Activating your camera with VOSKER mobile app:

1.Download the VOSKER mobile app. This will allow you to control your VOSKER camera remotely.

• Google Play Store (Android)

• Apple App Store (iOS).

2.Activate the first camera in your account.

1.Open the VOSKER app and log in to your account.

2.Press “ACTIVATE NEW CAMERA” from the Welcome screen. Follow the instructions.

3.Activate subsequent cameras in your account.

1.Press the “CAMERAS” tab, at the bottom of the screen.

2.Press the “+” button in the upper right corner.

3.Follow the instructions.

Activating your camera with the VOSKER web app:

1.Log in to your account.

2.Click the “+” button on the main screen.

3.Follow the instructions.

Turning your camera on:

1.When you turn on the camera, it will start searching for a signal and the status light will flash green.

2.Once the signal is stable, you should see steady signal bars, depending on coverage strength.

3.A 30-second countdown will start when the front delay LED starts flashing red.

4.Once the countdown is complete, the photo mode is activated.

The V300 powers on and secures a strong signal.

5.All the lights will turn off and the camera is now ready to take photos/videos.

6.In the “Cameras” tab, press the camera’s “…” menu to access the “Status” tab of your VOSKER application. This will allow you to check the “Last sync” to see if the camera has updated its status with the most recent information.

7.You can then change the settings according to your preference. The new settings will take effect at the next transfer time.

Note: There may be a 20-120 seconds delay for the camera to make the first communication or transfer the first photo/video to the app.

EVERYTHING YOU NEED TO KNOW ABOUT V300 LIVE STREAMING

A strong cellular signal on both devices will ensure smooth live streaming.

The V300 series offers the amazing feature of live-streaming as a 40-minute add-on that can be shared between compatible devices over a 12-month period.

Want to test it out first? Upon activation, every V300 includes two minutes of live streaming during the free seven-day trial period.

How to start a live-streaming

1.Check the signal. Make sure you have a good signal on the V300 and on your smartphone. A strong signal on both devices will provide a smooth experience and image quality.
Check how to improve your connectivity.

2.Press the yellow button. You have two ways of starting a live-streaming session.

• Via the Home screen. Click on the round yellow button to get to the live-streaming screen. If you have many V300, you will have a button for each one.

• Via every photo/video. Click on a picture or a video taken by a V300, and press the yellow button “Start Live Streaming”.

3.Press “PLAY” in the dark video screen. It might take a few seconds to load on your phone. The stronger the signal, the less time it will take to start.

4.OPTIONAL – Boost the quality. Toggle on the Max Quality under the video to get a higher bit rate (960 kbps). At this pace, the time left is reduced by four. It means if you have 40 minutes left in High Quality, it will turn into 10 minutes in Max Quality.
Remember: if the live-streaming may be choppy at times, a recording in Full HD will appear in the app after the session, and will also be saved on your MicroSD card.

5.Monitor how much time is left. In the video, you can see how much time is left on your Live Streaming add-on and make smart decisions. If you are running out of minutes, you can buy another add-on, valid for the next 12 months, shareable among your live-streaming cameras.

6.Watch it again in Full HD. Get the full quality once the live-streaming is over, without any buffering. It will be available in the app for a full year. You can also find The Full HD video on the MicroSD card in the camera.

What is the difference between live-streaming and 10-second Full HD video?

The live-streaming allows you to see what is happening live around your camera. It can last as long as you have live-streaming minutes in your account. It is great when you receive a notification, and you want to check if there are still some movements.

Your camera stores a 10-second Full HD video on the servers at every detection. You can request the video to understand better what happened during the detection. Simply click on a photo and press the button “Request Full HD video”.

What is the impact on the battery life?

The more you use those features, the more it takes a toll on the battery life.

This is especially true if the V300 doesn’t get a steady and strong signal. Just like your cell phone, the camera will work harder to connect to the cellular tower and communicate information.

If you see the battery life dropping, consider adding the Universal Solar Powerbank to sustain your camera from 6 to 12 months.

How to buy additional live-streaming minutes?

You can easily purchase a live-streaming add-on which will add 40 minutes shareable among all VOSKER streaming devices for the next 12 months.

Mobile app:

1.Click on the “Cameras” tab at the bottom of the screen.

2.Click “See plan” under one of your V300 cameras.

3.From the “Plan” tab, click “ADD” live streaming.

4.Follow the purchasing steps.

Web app:

1.Once logged in to the web app, click on “MANAGE PLAN” under your V300 model.

2.Click on “Add” under the live streaming option.

3.Follow the purchasing steps.

Warning: you need a transmission plan (Base, Alerted or Elite) before buying the live-streaming add-on.

The post VOSKER V300 Ultimate Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.

Lorex Fusion Troubleshooting FAQ

M.Salih ASLAN — Sat, 30 Mar 2024 20:10:05 +0000

Lorex Fusion Troubleshooting FAQ, The Lorex Fusion Collection is a set of NVRs and wireless cameras that work together through the Lorex App. It works like this: Fusion Series NVRs, which connect to wired IP Cameras, can also incorporate two Wi-Fi cameras, allowing you to record them continuously to the NVRs Hard Drive.

Lorex Fusion: Download the Lorex App

The following article provides instructions for downloading the Lorex App and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Download the Lorex App

1.Download the Lorex App from the App Store or Google Play.

2.Open the app and create an account.

3.Tap the add (+) icon to connect your Fusion recorder.

4.Scan your Fusion recorder’s QR code. The QR Code is located on your Fusion recorder alongside the Device ID, which can also be accessed from your recorder by pressing the Info button.

5.Follow the in-app steps to complete the Fusion recorder setup.

Once your Fusion recorder has connected to the Lorex App, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

Lorex Fusion Troubleshooting FAQ.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both Lorex Wired and Fusion Wi-Fi Cameras, Doorbells, Floodlights, and Sensors to one system. Lorex Fusion Wi-Fi Cameras and Accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex App for easy control of all devices.

Why do I get an offline message and a blank screen for the (B463AJ) 2K battery doorbell’s channel on the Fusion recorder?

Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

Can my Battery Video Doorbell record continuously?

To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

Which recorders are part of Fusion?

For a list of Lorex Fusion Recorders, please refer to the Product Compatibility Chart.

Can I connect all Lorex Wi-Fi Cameras and Accessories to my Fusion recorder?

Only Lorex Fusion Compatible Wi-Fi Cameras and Accessories can connect to Lorex Fusion Recorders.

Which Lorex Wi-Fi Cameras and Accessories are part of Fusion?

See the following list of Lorex Fusion Wi-Fi devices:

• 4K Wired Video Doorbell (B862AJ)

• 4K Dual-Lens Wi-Fi Security Camera with Smart Security Lighting (W891UA)

• 2K Wi-Fi Floodlight Security Camera (W452ASD)

• 4K Spotlight Indoor/Outdoor Wi-Fi Security Camera (W881AAD)

• 2K Pan-Tilt Outdoor Wi-Fi Security Camera (F461AQD)

• 2K Spotlight Indoor/Outdoor Wi-Fi Security Camera (W482CAD)

• 2K Wi-Fi Video Doorbell (B451AJD)

• 2K Indoor Wi-Fi Security Camera (W461ASC)

• 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC)

• Smart Sensor Starter Kit with 2 Sensors (AY41TR-KTK1-MTK1)

• Smart Indoor/Outdoor 1080p Wi-Fi Camera (W282CAD)

• 1080p Wi-Fi Floodlight Camera (V261LCD)

• 1080p Wi-Fi Video Doorbell (LNWDB1)

• 1080p Full HD Smart Indoor Wi-Fi Security Camera (W261ASC)

• 1080p Full HD Smart Indoor Wi-Fi Pan-Tilt Security Camera (W261AQC)

• Smart Outdoor Wi-Fi Security Camera (W281AA)

Should I update my Lorex Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

• New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.

• Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

Does my Lorex Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

How many Lorex Fusion Wi-Fi Cameras and Accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

How many Fusion Wi-Fi channels are on my Lorex Fusion Recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

1.Setup your Fusion recorder and wired cameras

2.Download the Lorex App

3.Connect your Fusion Wi-Fi cameras and accessories – see instructions for the following systems:

• N910 Series

• N845, N846, N847, N864, D863, D881 Series

• N841, N842, N843, N844, N861, D862, D871 Series

After connecting your Fusion system, ensure you adjust your Fusion settings.

Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI (N845, N846, N847, N864, D863, D881 Series), please watch here.

For a video walk-through of the Fusion setup with the previous local UI (N841, N842, N843, N844, N861, D862, D871 Series), please watch here.

How do I setup my Lorex Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

How do I connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

For full setup instructions, please click on the article corresponding with your model number.

• N910 Series

• N845, N846, N847, N864, D863, D881 Series

• N841, N842, N843, N844, N861, D862, D871 Series

Which password should I enter to connect my Lorex Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex App when setting up your Fusion Wi-Fi device.

What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

Do all Lorex Fusion Wi-Fi cameras record continuously?

No, to conserve battery life, battery-operated video doorbells do not record continuously (24/7).

How do I set my Lorex Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

Note: Battery-operated video doorbells do not record continuously (24/7). Being a battery-operated doorbell, it will always go to sleep after a period of inactivity to conserve battery life. Once the doorbell is correctly paired to your Fusion recorder, the offline message means the doorbell has gone to sleep but is still connected and can be awakened. When motion is detected, or when the call button is pressed, there will be live video from that channel. You can also manually wake up the doorbell through the Lorex app, by activating the liveview.

How come I’m receiving duplicate notifications in the Lorex App?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex App twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

After Fusion setup, where is my Lorex Fusion Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

What features are supported in my Fusion recorder vs. the Lorex App?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex App:

• Live View: App & Recorder

• Notifications: App & Recorder

• Playback: App & Recorder

• Backup: App & Recorder

• Change Channel Name: App & Recorder

• Motion Zones: App & Recorder

• Person Detection: App & Recorder

• Vehicle Detection: App & Recorder

• White Light: App & Recorder

• Smart Track: App & Recorder

• Audio Recording: App & Recorder

• Continuous Recording: App & Recorder

• Motion Recording: App & Recorder

• Smart Recording: App & Recorder

• Storage: App & Recorder

• Night Vision: App only

• Siren: App only

• Audio Recording: App only

Can I use my web browser to access my Lorex Fusion Wi-Fi camera?

You can only access your camera on the Lorex App, recorder, or on the Lorex Cloud Client.

When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex App during setup.

Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

My Fusion Wi-Fi camera or accessory is not appearing in the device list.

• Ensure your Fusion Wi-Fi camera or accessory and Fusion recorder are connected to the same Lorex App account. For instructions on connecting to the Lorex App, see the article Lorex Fusion: Download the Lorex App.

• Ensure that your Fusion Wi-Fi cameras and accessories and Fusion recorder are connected to the same network.

• Ensure that your Fusion recorder is connected to your router using the included Ethernet cable.

• Check the recorder Ethernet cable connection. Disconnect and reconnect the Ethernet cable for your system.

• There may be a Wi-Fi connection issue. Restart your Fusion recorder and search for your Wi-Fi device again.

• Ensure that you are connecting a Fusion compatible Wi-Fi camera or accessory. Only Lorex Fusion Wi-Fi cameras and accessories can connect to the Lorex Fusion recorder. For a list of compatible Fusion Wi-Fi devices, refer to the article Lorex Fusion: Frequently Asked Questions.

My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

• Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.

• Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates. Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

• Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.

• The same password created for your Fusion Wi-Fi camera or accessory in the Lorex App must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.

• Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex App, and not the Lorex App account password. Those are two separate passwords.

• Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).

• Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex App again.

To reset your Fusion Wi-Fi camera or accessory:

1.While connected to a power source, press and hold the reset button on the device until you hear the reset chime.

2.Open the Lorex App.

3.Tap on your Wi-Fi device’s settings (•••) icon.

4.Tap Remove Device.

5.Connect your device to the app again.

I’m receiving duplicate notifications in the Lorex App.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N910 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi Cameras and Accessories to your N910 Fusion recorder.

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. All Fusion compatible Wi-Fi cameras and devices connect to one recorder for continuous 24/7 recording and private local storage. Access everything from the Lorex App for easy control of all devices.

Note: To conserve battery life, Wi-Fi Battery Video Doorbells only record when motion is detected. They do not record continuously.

For any connection issues, see the article Lorex Fusion: Troubleshooting.

Part One — Wired Setup

Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Important: Network setup is required for your system — use the included Ethernet cable to connect your recorder to your router.

Part Two — Connecting your Lorex Fusion Wi-Fi Camera

Connect your Lorex Fusion Wi-Fi Camera to the app and then from your recorder scan your network to add it.

Option A — Connecting Your New Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi Cameras and Accessories onto Fusion Wi-Fi channels on the recorder.

To connect your New Lorex Fusion Wi-Fi Camera to the recorder:

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click Devices > Add Fusion Camera > Connect New Fusion Camera.

3.Click Setting to select your network.

4.Enter your network’s password, click Connect, and then OK.

5.Connect your New Lorex Fusion Wi-Fi Camera to a power source. Wait until your camera is in hotspot mode.

6.Click Search Camera to detect Wi-Fi cameras.

7.Check your Lorex Fusion Wi-Fi Camera.

8.Click Add. Your Lorex Fusion Wi-Fi Camera will appear in the section below.

Note:

• It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

• If your Lorex Fusion Wi-Fi Camera’s Status shows as Connection Failed, hover over the text to learn why.

Option B — Connecting Your Existing Lorex Fusion Wi-Fi Camera to Your Recorder

Add compatible Lorex Fusion Wi-Fi cameras and accessories onto Fusion Wi-Fi channels on the recorder.

Note:

• Ensure your Lorex Fusion Wi-Fi Camera and recorder are connected to the same Lorex App account and network.

• Ensure your Lorex Fusion Wi-Fi Camera is powered on for Fusion setup.

To enable remote viewing for the mobile app, you will need to:

• Have high speed Internet.

• Have an upload speed of 6Mbps for one 4K+ channel and at least 20Mbps for the whole system.

• Access your recorder’s Device ID QR code. From the Live View display, right-click for the Quick Menu, then click Info.

To connect your Existing Fusion Wi-Fi camera to the recorder:

1.From the Live View display, click the pair icon in the center of the Fusion Wi-Fi channel’s screen.

3.Click Device Search.

5.Double-click on your Lorex Fusion Wi-Fi camera to add it.

7.Right-click to exit the screen, then enter your Lorex Fusion Wi-Fi Camera’s password created in-app.

Note: It may take a few minutes for your Lorex Fusion Wi-Fi Camera’s video feed to appear.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N845, N846, N847, N864, D863, D881 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Before you start

1.Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

2.Download the Lorex App. For instructions on downloading the app, see the article Lorex Fusion: Download the Lorex App.

Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch here.

Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Follow the Lorex App steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

• Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the Lorex App, and on the same app account.

• Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the same network.

• Save your device password for your Fusion Wi-Fi cameras and accessories.

1.Open the Lorex App and login.

2.In-app, tap the icon to add your Wi-Fi camera.

3.Power on your Fusion Wi-Fi camera and scan the camera’s Device QR code.

4.Follow the in-app steps to complete the setup.

Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

1.Login to your Fusion recorder using the system user name (default: admin) and your new, secure password.

2.From the Live View display, click the pair icon from the center of the Fusion Wi-Fi channel.

3.Click Device Search.

4.Double-click on your Lorex Fusion Wi-Fi camera or accessory to add it.

5.Right-click to exit the screen, then enter your Wi-Fi device password created in-app.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

6.Give your Fusion Wi-Fi camera a few minutes to establish a connection.

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex App and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

Before you start

• Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

• Download the Lorex App. For instructions on downloading the app, see the article Lorex Fusion: Download the Lorex App.

Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

Connect your Fusion Wi-Fi cameras and accessories to the Lorex App

Note:

• Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the Lorex App, and on the same app account.

• Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the same network.

• Ensure that you save your device password for your Fusion Wi-Fi cameras and accessories.

1.Open the Lorex App and login.

2.In-app, tap the icon to add your Wi-Fi camera.

3.Power on your Fusion Wi-Fi camera and scan the camera’s Device QR code.

4.Follow the in-app steps to complete the setup.

Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

• You can connect up to two Fusion Wi-Fi devices on two of the recorder channels. Ensure you have two channels available. For more information, please see the article Lorex Fusion: Frequently Asked Questions.

1.Login to your Fusion recorder using the system user name (default: admin) and your new, secure password.

2.From the Live View display, right-click to open the Quick Menu, then click Camera Registration.

3.Click Device Search.

4.Check the box that corresponds with your Wi-Fi device, then click Add.

5.Once your Wi-Fi device has moved to the Added Device list, click the pencil icon underneath Edit.

6.Enter your Wi-Fi device’s password and click Connect.

7.Then, click OK.

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

Turn off duplicate notifications

To turn off duplicate notifications:

1.Open the Lorex App.

2.Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.

3.Tap on your Fusion Wi-Fi device’s notification icon .

4.Tap on Turn off Alerts, and then Save.

Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click Devices, then Record Settings. Click the Record Settings tab from the side panel.

3.Under Channel, select your Wi-Fi device.

4.Under Type, select the recording type.

• Continuous: The video will record automatically according to the time on the schedule.

• MD (Motion Detection): The video will record when motion is detected.

5.Click Apply.

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click System, then Storage. Click the Schedule tab from the side panel.

3.Under Channel, select your Wi-Fi device.

4.Check the recording type you would like to adjust, or check All.

5.Adjust the recording schedule as needed:

• Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.

• Click beside 2 or more days to link schedules (). This allows you to quickly change multiple schedules at once.

• To make fine adjustments to a schedule, click . This will allow you to set exact start and end times for a schedule.

• To disable all recording of the selected type on the selected day, click .

6.Click Apply.

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

1.Open the Lorex App.

2.Tap on the Sensor Hub’s connected sensors list (•••) icon.

3.Tap on the sensor that you want to link.

4.Tap on Link Camera.

5.Tap on the camera that you want to link.

6.Tap Save.

To learn more about using your Lorex Fusion system, visit the Fusion page or refer to the Lorex Fusion: Frequently Asked Questions article.

The post Lorex Fusion Troubleshooting FAQ first appeared on NVR IPCAMERA SECURITY.

Lorex Wireless Cameras and Monitors guide 2024

M.Salih ASLAN — Fri, 08 Mar 2024 18:42:19 +0000

Lorex Wireless Cameras and Monitors guide 2024, Wireless Security Lorex offers a wide-range of wireless devices and battery-operated (wire-free) security cameras that are easy to install, easy to set-up, and easy to use. Lorex Fusion Combine Wired and Wireless Cameras together! Fusion Recorders allow you to connect and record Smart Home Cameras around-the-clock – just like Wired Security Cameras Wi-Fi Security Cameras Easy plug-and-play monitoring solutions. Choose from both indoor and outdoor models, as well as Pan-Tilt options Accessories: Selecting the right range-extending antenna
If you are experiencing low or no signal strength with one or more of your wireless or wire-free cameras, a good option is to use a range-extending accessory antenna.

ATTENTION: Prior to purchasing and installing an accessory antenna, read the product specifications of your receiver to determine if your receiver has a weatherproof housing. Installing your weatherproof receiver outdoors provides a better line-of-sight between the receiver and the camera, increasing the strength of the wireless signal. See your product specifications to determine the weatherproof rating of your receiver.

The Directional Wireless Panel Antenna and the Omni-Directional Antenna are used to extend the range of one or multiple wireless or wire-free cameras.

Directional Wireless Panel Antenna (ACCANTD9)

Omni-Directional Antenna (ACCANTO8)

Use the 2.4GHz Directional Wireless Panel Antenna (ACCANTD9) to focus a wireless signal onto one specific wireless device (camera or receiver) to increase the range of transmission. A clear line-of-sight between the antenna and the wireless device needing range extension is required.

Use the 2.4GHz Omni-Directional Antenna (ACCANTO8) to enhance the signal of one or multiple cameras that are paired to a single or dual antenna receiver. You may also use two Omni-Directional Antennas to extend the range of all cameras paired to a dual antenna receiver.

REQUIREMENT: To connect the antenna directly to the camera or receiver, the device must have a removable SMA type antenna. Visit www.lorextechnology.com/compatibility to ensure the antenna is compatible with your camera or receiver model.

Lorex Wireless Cameras and Monitors guide 2024

Also Read : Lorex Camera Troubleshooting

Recommended Antenna Installation Methods

Your antenna needs will vary depending on the setup of your camera system, the number of cameras that require range extension, and the number of channels on your wireless receiver. Review the scenarios below to ensure you have the correct antenna and installation method to meet your needs.

Click a setup scenario to see the recommended installation method:

• Scenario 1: Extend the range of one camera paired to a single antenna receiver

• Scenario 2: Extend the range of one camera paired a dual antenna receiver

• Scenario 3: Extend the range of select cameras paired to a dual antenna receiver

• Scenario 4: Extend the range of all cameras paired to a dual antenna receiver

Combining Accessory Antennas

If you have installed your accessory antenna according to the recommended installation methods and would like to enhance wireless signal strength even further, you may add an additional Directional Wireless Panel Antenna (ACCANTD9) directly to a camera. The additional Directional Wireless Panel Antenna can be used with a Directional Wireless Panel Antenna or with an Omni-Directional Antenna attached to the receiver.

Click an antenna combination to see recommended installation methods:

• Combination 1: Combine two Directional Wireless Panel Antennas

• Combination 2: Combine a Directional Wireless Panel Antenna with an Omni-Directional Antenna

Scenario 1: Extend the range of one camera paired to a single antenna receiver

To extend the range of one camera connected to a single channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9).

The Directional Wireless Panel Antenna can be connected in two configurations.

Configuration 1. Connect the antenna directly to the camera

Configuration 2. Connect the antenna directly to the wireless receiver

REQUIREMENT: The antenna connects using an SMA cable and replaces the existing antenna on either the camera or wireless receiver. Check www.lorextechnology.com/compatibility to determine if your product is compatible with the antennas.

Scenario 2: Extend the range of one camera paired to a dual antenna receiver

To extend the range of one camera connected to a multi-channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9). Connect the Directional Wireless Panel Antenna directly to the camera.

Scenario 3: Extend the range of select cameras paired to a dual antenna receiver

To extend the range of select cameras on a multi-channel receiver, use the Omni-Directional Antenna (ACCANTO8).

Connect the Omni-Directional Antenna to one of the antenna ports on the wireless receiver.

REMINDER: Each antenna port on a dual antenna receiver is associated with specific camera channels. One antenna communicates with odd numbered channels (1, 3, and 5), while the other antenna communicates with even numbered channels (2, 4, and 6). See the table below for dual antenna channel configurations.

Receiver Model#####	4-Channel Receiver######	6-Channel Receiver
Antenna 1	Channels 1 and 3	Channels 1, 3 and 5
Antenna 2	Channels 2 and 4	Channels 2, 4, and 6

If you connect the Omni-Directional Antenna to an antenna port and your wireless signal does not improve, try switching the Omni-Directional Antenna to the other antenna port or pairing your camera to a different camera channel.

Scenario 4: Extend the range of all cameras paired to a dual antenna receiver

To extend the range of all cameras on a dual antenna receiver, connect an Omni-Directional Antenna (ACCANTO8) to each antenna port on the receiver.

IMPORTANT: Two Omni-Directional Antennas are required to accommodate this setup.

Combination 1: Combine two Directional Wireless Panel Antennas

If you are using a Directional Wireless Panel Antenna (ACCANTD9) to enhance the signal of a single camera with a single channel receiver, you can use an additional Directional Wireless Panel Antenna to further enhance the wireless signal.

Connect one Directional Wireless Panel Antenna directly to the camera and one Directional Wireless Panel Antenna directly to the wireless receiver. To maximize signal strength, it is recommended to aim the two antennas directly at each other with a clear line-of-sight.

Combination 2: Combine a Directional Wireless Panel Antenna with an Omni-Directional Antenna

If you are using an Omni-Directional Antenna (ACCANTO8) to enhance the signal of multiple cameras, you can further enhance the signal of a specific camera by connecting a Directional Wireless Panel Antenna (ACCANTD9) directly to the camera.

A clear line-of-sight between the Directional Wireless Panel Antenna and the Omni-Directional Antenna is recommended to maximize signal strength.

Lorex SD Pro App: Changing / resetting the password

If the password for the Lorex SD Pro app to view the Wireless Home Monitor is lost or forgotten it will need to be reset.

To reset the Lorex SD Pro app password:

1.Ensure that your Wireless Home Monitor is connected to a network router using the included Ethernet cable.

2.On the Wireless Home Monitor tap the Menu icon ().

3.Use the joystick to select Settings > Network > Reset Password.

4.Select Yes to confirm.

5.Tap the Menu icon () repeatedly until all the menus are closed.

6.Launch the SD Pro app and enter the default password. Refer to your user manual for your default password. You will be prompted to create a new password.

Lorex SD Pro App: Setting up Wireless Home Monitor remote access

You can access and view wireless cameras from a Wireless Home Monitor system using an iPhone, iPad, or Android smartphone or tablet using the Lorex SD Pro app. It is available at the App Store or Google Play Store.

Prerequisites:

• Ensure that you have completed initial set up of your Wireless Home Monitor system.

• Ensure you have at least one camera paired with your monitor. Click here for instructions on how to pair your camera.

• Install the Lorex SD Pro app on your smartphone or tablet.

• The following instructions are displayed using an Android operating system

To set up the mobile application:

1.Launch the Lorex SD Pro app on your smartphone or tablet.

2.Tap Click here to add device.

3.On the Add Device window, tap Scan to scan the QR code on the back of the monitor or enter the UID printed near the QR code on the back of the monitor.

4.Enter a name and password of your choice for the monitor.

REMINDER: If using the default password, you may be prompted to create a new password.

5.Tap Save.

The system will be displayed in the Device Manager as Online.

LW2700 Wireless Home Monitor: Included cables and accessories

LW2700 Series Wireless Home Monitors support wireless cameras using a wireless signal. They do not have an internal battery and require a connection to a power source. Refer to your user manual for model specific information on cables and accessories. Click here for downloads and documentation for your product.

Most wireless home monitors include the following cable connections and accessories when purchased:

• A monitor power adapter used to connect the monitor to a power source.

• A camera power connector / adapter used to connect the wireless cameras to a power source.

• Units that support remote access require a wired connection from your monitor’s network port to your router via an Ethernet cable (included).

Network: Wireless camera Internet requirements

Standard wireless cameras that connect to a DVR / NVR, do not need access to the Internet to function. Stand-alone IP cameras do not require an Internet connection for basic functions, but an Internet connection is required for full functionality.

• Connecting a wireless IP camera to an LHV / LNR Series DVR / NVR instructions

• Connecting a wireless IP camera to an M4400 MPX Series DVR instructions

Security Cameras: Understanding Field of View (FOV)

Field of View (FOV) is the maximum observable area that is seen at any given moment through an optical device such as a camera lens. The coverage of the area can be measured using the horizontal and vertical distances to find the diagonal of the area in degrees. Mathematically, the FOV is calculated using the horizontal dimension of the sensor (h) and the Focal Length (F).

You can find the camera’s Field of View details in the Specifications sheet. Click here for additional support content including security camera documentation.

The Camera Lens, Sensor and Focal Length

Focal length (F) is the distance between the center of a lens and its sensor. The size of the lens is the aperture size.

These factors affect field of view. A narrower focal length captures more of the scene and displays a larger field of view. A wider focal length magnifies a scene and decreases the field of view. The higher the focal length value the lower the FOV.

Types of Camera Lenses

Fixed: a fixed camera focal length provides an Angular FOV which is permanently set and cannot be adjusted by the user. Varifocal: the camera focal length can be manually adjusted by the user. Generally, this is done manually with screws or dials. At Lorex we have motorized varifocal cameras that allow you to digitally zoom using your phone or NVR without losing details. These lenses provide flexibility and customization for your camera image needs.

The importance of Field of View

A wide angle lens or smaller lenses produce a greater field of view and captures more objects in a scene enhancing your ability to cover larger and wider areas such as foyers, parking lots or warehouses.

A narrow angle lens or larger lenses produce a smaller field of view; capturing a limited area, but the camera quality image improves in detail. These are designed to monitor a specific object, such as cash registers, entrances/exits, hallways or objects of value.

How to Calculate the FOV

To calculate the FOV requires the sensor size and the focal length of the lens: h = Sensor Size F = Focal Length of the Lens

FOV is represented by this equation: FOV = 2tan-1(h) / 2F

Example: h = 4.7mm F = 6mm FOV = 2tan-1(h) / 2F = 2tan-1(4.7)(12) = 2tan-1(0.39) = 2(21.4°) = 42.8°

W482CAD – 2K Wi-Fi Camera : Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K Wi-Fi Camera with Smart Deterrence (W482CAD). Where applicable, the FAQ includes links to articles where you may find more information.

Where do I place my Lorex 2K Wi-Fi Camera?

• Place the camera close to your Wi-Fi router as possible.

• Reduce the number of obstructive materials between the camera and the router or access point.

• Other electronic devices such as microwaves, TVs, cordless phones, and baby monitors can cause signal interference. It is recommended to install the camera as far away from these devices as possible.

How should I position my Lorex 2K Wi-Fi camera?

When mounting the camera on a wall, make sure of the following:

• Distance: Optimal accuracy for objects within 5ft to 50ft (1.5-15m).

• Angle: Angle the camera around 30°-60° down from the level position.

• Height: Install the camera between 8-16ft (2.5-5m) off of the ground.

Accuracy of person detection will be influenced by multiple factors, such as the person’s distance from the camera, the height of the person, and the height and angle of the camera. Night vision will also impact the accuracy and distance of detection.

How do I enable motion detection and person detection?

1.Launch the Lorex App.

2.Tap icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap icon to enable Motion Detection.

Note: If motion detection is disabled, general/person/vehicle detection will automatically disable and you will not receive any motion detection notifications in the Lorex App.

How do I customize Motion Zones™?

Motion Zones™ allows you to customize your device’s motion detection region. Motion Zones™ screen consists of the following settings:

• General Motion Zone

• Person Motion Zone

• Vehicle Motion Zone

To set Motion Zones™

1.Launch the Lorex App.

2.Tap icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap Motion Zones™.

For full instructions on how to set customized Motion Zones™, see Configuring Motion Zones™.

Why am I receiving so many notifications?

There are a few ways you can lower the number of notifications you are getting.

• Adjust Motion Detection Settings: You can enable/disable motion detection and person detection, as well as customize Motion Zones™ and Motion Sensitivity. Refer to Configuring Motion Zones™ for more information.

• Manage Notifications: You can manage notifications in Device Settings>Notifications and set a schedule to receive alerts at set periods in the day. Refer to Configuring Notification Settings for more information.

How do I enable Color Night Vision?

1.Lauch the Lorex App.

2.From the Devices screen, tap icon to configure device settings.

3.Tap icon to disable Auto Night Vision.
Note: Disabling Auto Night Vision will force the camera into Color Night Vision mode. Recommended in low-light conditions.

How to activate Two-Step Verification?

1.Launch the Lorex App.

2.Tap Settings.

3.Tap Account Settings.

4.Tap Two-Step Verification.

5.Tapicon to enable Two-Step Verification.

For detailed setup instructions, see Two-Step Verification Setup.

How to optimize video quality?

1.Launch the Lorex App.

2.Tap icon above the channel thumbnail on the Devices screen.

3.Tap Video Settings.

4.Tap icon to enable HDR (High Dynamic Range).

Note: Enabling HDR optimizes video picture in high-contrast conditions such as under-lit and over-lit areas.
By default, the video quality is set to High (2x1080p HD).

What is Home & Away™?

Lorex App can automatically use your location to manage your notifications when you are at home or away. The app will notify you when you are inside/outside of your set home perimeter.

To start using this feature, navigate to your mobile device settings and enable Location services for Lorex App.

For detailed setup instructions, see Configuring Home & Away™.

How do I activate the LED deterrence light when motion is detected?

1.Lauch Lorex App.

2.From the Devices screen, tap icon to configure device settings.

3.Tap Deterrence Light Brightness.

4.Tap icon to enable camera’s deterrence light whenever motion or person is detected.

How do I remove the 2K Wi-Fi Camera from my account?

1.Launch the Lorex App.

2.From the Devices screen, tap icon to configure device settings.

3.Tap Remove Device.

How to permanently delete data of 2K Wi-Fi Camera?

Refer to Formatting Device Storage for more information.

Does my device support WPA2 or WPA3?

Your device supports Wi-Fi Protected Access 2 (WPA2) which is the industry standard security protocol for Wi-Fi networks. WPA2 offers security against unauthorized access and data interception and is supported by most Wi-Fi routers including those that support both WPA2 and WPA3. It employs Advanced Encryption Standard (AES), an encryption mechanism, which secures communication between your camera and Wi-Fi network to keep transmitted data confidential. For information on which devices support WPA2 and which devices support WPA3, please refer to “WPA2 and WPA3 Supportive Devices.”

What are the compatible SD cards?

Refer to Compatible SD Cards and Storage Sizes for more information.

What devices are compatible with the 2K Wi-Fi camera?

Refer to Product Compatibility Chart for more information.

W482CAD – 2K Wi-Fi Camera : Installation

This article provides instructions to install your Lorex 2K Wi-Fi camera with Smart Deterrence (W482CAD).

What is included in the box?

The above contents are based on one camera.

How to connect with Lorex App

1.Attach the provided power adapter to the camera. The device is ready for setup as soon as the status indicator is flashing green and chimes.
Note: Ensure your camera is plugged in and powered ON throughout the setup.
Optional: Attach the weatherproof extension cable to the camera.

2.Download the Lorex App by scanning the following QR Code. You can also visit Google Play or Apple Store to download Lorex App.

3.Open the Lorex App app and create an account or login with your credentials.

4.Tap icon to add a new device, then follow the in-app instructions to complete the device setup.

For full instructions on Lorex App setup, see Connecting with Lorex App.

How to mount 2K Wi-Fi Camera to the wall

1.Place the mounting template onto the desired location.
Note: Ensure an outlet is nearby, and keep in mind the cable lengths.

2.Using a 15/64″ (6mm) drill bit, drill 2 holes over the triangle symbols on the template.
Optional: Drill 15/64″ (6mm) holes for the anchors.

3.Align the arrows of the mounting plate and template.
Using a screwdriver and provided screws, secure the mounting plate to the surface.

4.Align the arrows between wall mounting bracket and plate. Push the bracket in to install, then slide down to lock in place. You will hear a ‘click’ when the bracket is installed.

5.Attach the camera to the mounting bracket using the threaded insert at the rear of the camera. Rotate the camera clockwise until attached, then tighten into place with an adjustable nut.

6.Adjust the camera into desired angle.

Note:

• If the camera is not holding in place or difficult to adjust, unplug the camera and slide the bracket up to detach from the mounting plate.

• Tighten or loosen the 3 screws at the back of the mounting bracket to adjust accordingly.

• Repeat steps 4-6 to re-install.

How to mount 2K Wi-Fi Camera to the ceiling

1.Place the mounting template onto the desired location.
Note: Ensure an outlet is nearby, and keep in mind the cable lengths.

2.Using a 15/64″ (6mm) drill bit, drill 4 holes over the X symbols on the template.
Optional: Drill 15/64″ (6mm) holes for the anchors.

3.Remove the 4 pre-inserted plugs from the ceiling/table mounting bracket.

4.Attach the camera to the ceiling/table mounting bracket using the threaded insert at the rear of the camera. Rotate the camera clockwise until attached, then use the wrench to tighten the adjustable nut in place.

5.Place the bracket over the drilled holes. Using a screwdriver and the provided screws, secure the bracket to the surface.

6.Rotate the adjustable ring counter-clockwise to loosen and adjust the camera to the desired position, then tighten to secure.

Optional:

• Feed the camera cable through the hole at the base of the bracket or the mounting surface.

• Open the camera’s settings in the app and enable Image Rotation to flip the camera image. To configure camera settings, see Device Settings.

Wi-Fi Security Cameras – How to Read a MicroSD card

To view the contents of a MicroSD card on a laptop or computer, follow these steps:

1.Push gently against the MicroSD card to remove it from your device. Refer to the product documentation to find the MicroSD slot. Search for your product documentation by clicking here.

2.Insert the MicroSD card into the built-in MicroSD reader in your laptop or computer.

If your computer only has an SD reader, a MicroSD to SD adapter is required.

If your laptop or computer does not have an SD card reader built-in, you can purchase an external card reader that connects to your device via USB.

3.Open File Explorer (Windows) or Finder (Mac).

4.Locate the SD card under This PC (Windows) or Computer (Mac). It may also be listed as SDXC or similar.

5.Click on the MicroSD card to access its contents and view the files and folders stored on it.

a. Select the day to play back:

b. Click on the available folder:

c. Within the folder, click either the day folder (Video files) or the jpg folder (Snapshots):

d. Click to select a video time from 00 – 23 hours:

6.Click the MP4 video file to view the video.

Wireless Home Monitor: Audio not working

If the audio is not working on your Wireless Home Monitor:

• Ensure that the protective film is removed from the camera lens.

• Ensure that the monitor volume is not muted. A mute icon () will be visible on the screen if the volume has been muted.

• Turn the monitor volume up using the volume buttons on the side of the unit. Location will vary by model. For exact location of volume buttons for your model, refer to your user manual. Click here for downloads and documentation for your product.

• The camera must be in Full Screen mode for audio. Tap the Channel Select icon () to switch between channels in Full Screen mode. Audio is disabled in Quad mode.

If audio is not working after increasing the volume and viewing in Full Screen mode, restore the system to default settings.

To restore your monitor to default settings:

CAUTION: Restoring to default settings will erase any setting input on the monitor. Your monitor will need to be reconfigured.

1.On the monitor tap the Menu icon ().

2.Use the joystick to select Settings > Default Settings.

3.Select Yes.

The post Lorex Wireless Cameras and Monitors guide 2024 first appeared on NVR IPCAMERA SECURITY.

Swann Wi-Fi camera FAQs

M.Salih ASLAN — Thu, 07 Dec 2023 08:18:19 +0000

Swann Wi-Fi camera FAQs, Wi-Fi home security systems wirelessly transmit video signals to an NVR recorder or directly to an app via the cloud, making for easier, faster, less intrusive installation. Powered Wi-Fi security cameras need to be situated within range of a nearby power socket. Swann has Wi-Fi security cameras that can often be mounted inside or outside, perfect for monitoring entrances, detached garages, outbuildings, and more. Can a wireless camera be added to a wired system?

The following Swann Security cameras can only be viewed and accessed via the Swann Security app from a mobile device.

• Alert Indoor

• Spotlight Outdoor

• FLOCAM2

• Pan & Tilt Security Camera

• Tracker Security Camera

• Smart Security Camera

• Smart Indoor Security Camera

• Smart Outdoor Security Camera

• Floodlight Security System

• Xtreem Security Camera

• Slimline Floodlight Security Camera

• SwannBuddy Video Doorbell

• SWIFI-CORECAM

• 2K Indoor Wi-Fi Security Camera

• 2K Outdoor Wi-Fi Security Camera

• 4K Floodlight Security Camera

They cannot be added to Swann security system recorders, such as DVRs, NVRs, and NVWs. These recorders are compatible with specific system camera models.

• Compatible DVR system wired PRO cameras utilize coaxial cable connections.

• Compatible NVR system wired NHD cameras require ethernet cable connection.

• NVW system wireless cameras must be a specific model compatible with the NVW system.

Can a SWIFI camera work without Internet?

Internet is required as the SWIFI cameras communicate to the P2P server using the Internet to stream to the Swann Security app and upload recordings to the cloud.

Compatible Routers

Compatible router	WiFi Routers with 2.4 GHz frequency band	Wired/wireless routers with a LAN port (after pairing via WiFi)
SWIFI model	All SWIFI camera models	SWIFI-SPOTCAM

Any of the following routers are compatible provided they have a 2.4 GHz frequency:

• Wireless broadband routers/hubs

• WiFi mesh routers

For more information, see What router WiFi frequency band is my SWIFI camera compatible with: 2.4GHz VS 5GHz Frequency?

Compatible Wi-Fi extender or repeaters

It is possible for the SWIFI camera to pair to the router via WiFi extender if the extender is compatible and setup correctly to the router. Troubleshooting and configuration of your extender’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department. See this article: How to boost your WiFi signal and extend WiFi range.

Tip: Try to pair the camera to the router first to check whether its internal network adapter is working. If it works via router but not extender, then there’s a chance the extender is not compatible.

Swann Wi-Fi camera FAQs

Not Compatible / Not Recommended

We do not recommend SWIFI cameras to be connected to the following devices because they cannot provide the necessary network configuration information to the camera to allow it to join the network automatically unless your network device is configured. Troubleshooting and configuration of your device’s settings have to be performed by your router manufacturer support team, Internet Service Provider or your IT department.

Network Devices:

Example:

Mobile WiFi router: This has not been tested and can cause unstable network connectivity of your camera, causing missed recordings in the cloud or streaming issues since the signal from the Mobile router can be prone to fluctuation and interference from your mobile service provider.

Mobile phone hotspot/tethering:

This is not supported by SWIFI cameras. Similarly to mobile WiFi routers, it may not work.

Can I view my SWIFI camera on a TV / computer or record to a DVR / NVR?

The cameras above are hub-free. A hub is a base station or recording/storage device that connects via the Internet to the cameras. In contrast, a hub-free camera operates on Wi-Fi exclusively without requiring any additional hardware to store footage.

A hub-free (standalone) Wi-Fi camera is only capable of:

• Recording to its own internal or local storage (microSD card in some models) temporarily for upload to the Swann Security cloud. Downloading recordings from the cloud to your mobile phone is possible via the Swann Security app.

• External storage to a hard drive is not possible. Therefore, these cameras are not compatible with DVRs nor NVRs for recording.

• Recording when triggered by PIR and motion for all SWIFI cameras except TRACKCM, and motion only for SWIFI-TRACKCM.

• 24/7 continuous recording is not possible due to internal storage-to-cloud storage recording. See Why does my Wi-Fi Camera stop recording motion prematurely?

• Streaming its live view or recordings via the Swann Security app only on a compatible Android or iOS mobile device.

• Devices such as TVs, Chromebook, Windows computer, Windows phone, and Mac computers are not supported for these cameras.

• Third party apps or software on mobile device and computers are not supported. SWIFI cameras were not intended to work with other hardware and third-party computer software; therefore, Swann WiFi cameras are not ONVIF compliant.

• Note: Attempts to configure the cameras for streaming and recording on third-party hardware and software via RTSP is at your discretion but is not supported by Swann Tech Support. Swann fully supports all products for the entire warranty period, but cannot support third party software, as Swann has no control over its use or design. Unauthorized end user or third-party modifications to any component will void any warranty claim.

These features make a hub-free Wi-Fi camera suitable for users who prefer a wireless setup, easier DIY installation, less hardware, and less footage to check in low-traffic areas of view.

Accessing live view, recordings, and other settings are covered in the manuals below for your device:

How do I tell whether my router’s WiFi signal is 2.4GHz or 5GHz for pairing a SWIFI camera?

This is one of the most common reasons why a connection will fail while trying to pair a SWIFI camera to your Swann Security account. If you try to pair a SWIFI camera to the incorrect frequency or SSID name, the error that appears on the app can be one of the following:

• Unable to verify connectivity (Android)

• Incorrect frequency detected (Android)

• Failed to establish initial connection (iOS)

Via Mobile Device Settings

One way to tell if the phone is connected to the correct frequency of the router is by checking the name of the SSID (the default name of your router’s WiFi hotspot):

Android: Go to your phone’s Settings app. Tap on Connections. Tap on Wi-Fi. Look below “Available networks”.

iOS: Open the ‘Settings’ app. Tap on ‘Wi-Fi’. See “Networks”.

In the example above, the router has multiple SSIDs. An SSID that has “_2.4GHz,” “24G,” “2.4,” or “24” appended at the end is most likely a 2.4GHz signal. This is the network your phone needs to be connected to before you start pairing a SWIFI camera.

To avoid connecting to a 5GHz SSID, see How to forget 5GHz connection for pairing a SWIFI camera.

Via Router GUI

If you see two or more Wi-Fi network names that belong to you without 24 or 5, then one may be a 5 GHz band. To identify which name uses 2.4 GHz or 5 GHz, login to your router’s settings.

•

1.Log in to the router’s settings.

2.Go to Wireless settings.

3.Look for 2.4G and 5G to see the network names.

For assistance with accessing or navigating your router, contact the manufacturer of your router or your Internet Service Provider if you do not know. Swann Tech Support can only assist in pairing IF your router has a 2.4GHz signal and if you already know the correct WiFi credentials of your router.

How to change the time zone of my SWIFI camera in the Swann Security app?

The error “Device Timezone Out of Sync” appears if your camera’s time zone is different from your phone app’s time zone.

If your camera is in a different location (with different time zone) than your mobile device, you can ignore hit Cancel.

If the date and time displayed on the camera’s Live View is incorrect, do the following:

Steps

Example

1. Go to Devices.

2. Select your Device.

3. Go to Time Zone.

4. Tap on the pencil icon below Device Timezone.

5. Tap on Sync with phone if you are in the same timezone as the camera’s location

If your camera is in a different location than your phone, scroll and manually select the UTC associated with your camera’s location (time zone). Timezone is based on Universal Coordinated Time (UTC), and options range from UTC -12:00 to UTC +14:00

Here are the conversions for common regions if you are unable to find your city in the dropdown:

Time Zone	UTC
Pacific Standard Time	UTC -8:00
Mountain Standard Time	UTC -7:00
Central Standard Time	UTC -6:00
Eastern Standard Time	UTC -5:00
United Kingdom	UTC +0:00
Australian Western Standard Time	UTC +8:00
Australian Central Western Standard Time	UTC +8:45
Australian Central Standard Time	UTC +9:30
Australian Eastern Standard Time	UTC +10:00
Australian Central Time	UTC +10:30

6. Tap on Save on the top right corner.

Repeat each step for each camera device paired to your Swann Security account.

How to create Guest account on a WHD-PTCAM using SwannView Link software?

Installing SwannView Link

1.Using a computer (Windows or Mac) connect to the same router or modem where your camera is connected.

2.Install SwannView Linksoftware.

a.For Windows, click here.

b.For Mac, click here.

3.Once installed, open SwannView Link.

Adding the camera

Since the computer is on the same router or modem already, when you open SwannView Link the camera will be auto-detected, but the password will not be entered yet. You will see the error message below. Just click on OK.

How to forget 5GHz connection for pairing a SWIFI camera

Some mobile devices have a tendency to switch between hotspots or SSID automatically. This can disrupt the pairing process when setting up your SWIFI camera to your mobile device.

To avoid connecting to a 5GHz signal or the wrong hotspot during pairing, forget the 5GHz connection:

Android	iPhone/iPad
1.Tap Settings. 2.Tap Connections. 3.Tap Wi-Fi. 4.Tap and hold the Wi-Fi to remove > Forget network.	1.Go to Settings > Wi-Fi. 2.Tap next to the Wi-Fi network that you want your device to forget. 3.Tap Forget This Network, then tap Forget to confirm.

Note: If you see a WiFi name that ends with _ext, it is most likely a WiFi extender.

How to hard reset Floodlight Security Camera (SWIFI-FLOCAM2 / SWWHD-FLOCAM)

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-FLOCAM2 / SWWHD-FLOCAM. It is behind the camera module covered by a rubber flap.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the twin cable of the SWIFI-2KOCAM / SWIFI-SPOTCAM / SWWHD-OUTCAM.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-BUDDY

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the SET button and RST pinhole (see below figure) on the back of the camera.

3.Press and hold the SET and RST button (pin required).

4.After 2 seconds, release RST button.

5.Once blue LED turns off (or after 15 seconds), release SET button.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue) and you will hear it say “Ready for pairing”.

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-CORECAM / SWIFI-COREPRO

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Ensure the camera has been fully charged for at least 4 hours prior.

2.Locate the Reset button (see below figure) on the camera.

3.Press and hold the Reset button (for about10 seconds).

4.Once the LED indicator on the camera turns off, release the Reset button.

5.The camera will start the factory reset process which can take up to 2 minutes.

6.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to hard reset SWIFI-PTCAM2

How to hard reset SWIFI-XTRCAM

How to set SWIFI-MOTION / SWIFI-WDOOR / SWIFI-LEAK / SWIFI-ISIREN to pairing mode

Setting the sensor or siren to pairing mode will:

1.Allow you to update the Wi-Fi credentials within 3 minutes

2.NOT unpair the camera from your Swann Security account.

Note: If the sensor or siren is paired to your account and the Wi-Fi details did not change, it will connect back to the same network once pairing mode times out after 3 minutes.

Sensors	How to set to pairing mode
SWIFI-MOTION	Re-insert the batteries to activate pairing mode.
SWIFI-WDOOR	Re-insert the batteries to activate pairing mode.
SWIFI-LEAK	Re-insert the batteries to activate pairing mode.
SWIFI-ISIREN	Touch and hold the Touch button for 6 seconds to set to pairing mode.

Why does my WiFi camera stop recording motion after a minute?

Wireless standalone cameras can only record by PIR/motion. Where the camera is mounted can have an impact on how effective movement is picked up and recorded.

Reasons:

1.Wireless cameras can record from 10 seconds up to 1 minute per recording. If the motion is continuous for more than a minute and continues across the camera (left to right, top to bottom), then it will stop recording at one minute and continue to record in another clip for the duration of the movement.

2.If the movement stops after a minute, the camera will stop recording. This means an intruder could still be standing on the same spot with subtle movements long enough to thwart the PIR/motion sensors. There is no fix other than that to utilize a security system camera instead to record continuously.

3.Mounting any camera with thermal and motion sensors in the wrong location and angle can prevent recordings of certain movement. If the movement is isolated and small, the camera sensors may not be able to identify the changes between frames because the differences are subtle.

Fix: Reposition the camera or add another camera for a different angle of view.

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path.

Can I pair my SWIFI-BUDDY to another receiver/chime?

The SwannBuddy™ Doorbell Unit is only compatible with a SwannBuddy™ Chime Speaker Unit:

Testing has identified that the doorbell can be paired with up to 3 SwannBuddy™ Chime Speaker units.

The SwannBuddy™ Doorbell Unit is NOT compatible with any other type of chime model whether from Swann nor a third party manufacturer.

Not compatible with:

Swann Alarm Kit receiver

Any other Swann alarm receiver

How do I share my WHD-PTCAM?

Sharing the WHD-PTCAM

1.Open the AlwaysSafe app and under Devices, tap the gear icon to enter Device Settings.

2.Tap Share to see the QR code assigned for the camera.

3.This is what the QR code looks like on the app.

4.Set it aside and grab the other phone.

Scan to add a camera

1.Using the other phone, download AlwaysSafe app then run it once done.

2.Tap the plus icon to let the app scan the QR code.

3.Place the other phone behind to have this phone see the QR code and scan it.

4.Enter the username and password of the camera.

5.Tap on Login and after few seconds, it will now load the camera on the 2nd phone.

NOTE: If you logged in using a Guest account, you are limited to:

a.changing the password of the Guest account

b.Live View

c.Playback

How many files can I store in my SwannCloud account?

As of now, the SwannCloud can let you record 15 seconds per event and it will be stored approximately 5 days. In the future, there will be some other options to be chosen with regards to this but there are no approximate date of arrival yet.

How to check the battery level of my Wi-Fi camera?

This applies to SWIFI-CAM, SWIFI-CORECAM, SWIFI-COREPRO, SWIFI-XTRCAM, SWIFI-BUDDY, SWIFI-MOTION, SWIFI-LEAK, SWIFI-WDOOR, SWIFI-SIREN.

There are 2 ways:

1.When the LED is:

• Dim than normal (for sensors)

• Blinking purple (for SWIFI cameras)

2.If the camera status is Connected or online and paired, open the Swann Security app.

1.Go to the Devices.

2.Tap on the device’s name.

3.Under Device Information, look for Battery or Battery Level.

Note: If the Device Status is Disconnected, the battery level shown is the last that was synced to the Swann Security server and your phone before the camera disconnected. This means the current battery level cannot be seen until the camera is recharged and reconnected to the network.

How to delete recordings of a SWIFI camera in the Swann Security app

There are two ways to delete recordings of a standalone Wi-Fi camera that is compatible with the Swann Security app.

Delete one or few recorded clips:

1. Go to Playback.

2.Tap on the Storage (microSD card) icon on the top beside the logo.

3.Select your device. (pause and wait for the clips to load. If there are none, it means that the camera does not have a microSD card or internal storage)

4.Tap on the trash / bin icon beside the recording with timestamp you wish to remove.

Delete all recordings (Format the internal storage)

Note: Formatting deletes all recordings from local storage or microSD card. It will not delete the recordings from the cloud. Once deleted, they cannot be recovered.

• Via the app:

1.Go to Devices > select your device.

2.Go to Settings > System Settings.

3.Tap Format.

4.Select Confirm.

How to hard reset 4K Floodlight Camera (SWIFI-4KOCAM)

How to hard reset SWIFI-2KICAM

How to hard reset SWIFI-ALERTCAM / SWWHD-INDCAM

How to hard reset SWIFI-CAM

How to hard reset SWIFI-FOURTIFY

How to hard reset SWIFI-TRACKCM

Performing a factory or hard reset of the camera will:

1.Set the camera to pairing mode.

2.Format the internal memory/microSD card (i.e., erase all locally stored clips)

3.Wipe the current Wi-Fi pairing information but will NOT unpair the camera from your Swann Security account.

4.Return all of the camera settings to the original factory defaults.

How to factory reset via physical button

1.Locate the Reset button (see below figure) on the SWIFI-TRACKCM.

2.Press and hold the Reset button (for 20 seconds).

3.When the blue LED indicator on the camera turns off, release the Reset button.

4.The camera will start the factory reset process which can take up to 2 minutes.

5.Once factory reset is complete, it will be in Pairing mode (LED will be in slow blinking blue).

After you factory reset your device, you’ll have to pair it with your Wi-Fi network again.

How to playback recordings? ( via Swann Security App)

Things to have:	Things to do:
• For V8 working remote access • For SS IP cameras with cloud storage, just login your SS account	• Go to Playback • Filter • Play

Playback tab

Open Swann Security, login your account, tap on Playback

NOTE: As of v2.7.45 in Android, you can get a preview (like a GIF) instead of a generic icon for a recorder’s clip if you enable Show playback preview under Stream Option.

1.Change the date – either choose a date from the:

• Numbers above (available to both Android and iOS); or

• Calendar icon (Android only) to choose further dates i.In case the calendar icon isn’t showing, tap the MONTH at the top instead to pull up the calendar.

2. Use Filter – to narrow down list of recordings within the selected date

• Device Types

• For recorders, you can choose the recorder (to select all channels) or specific channels.

• For IP cameras, choose a camera.

• Unpaired devices – only for SS IP cameras that has cloud recording; let’s you play your cloud clips even if the camera is already unpaired.

• Stream Type (Android) – only for Recorders; choose between Main stream and Sub stream if your account has recorders.

• Show playback filter – when enabled, recorder clips will play an overview in low FPS instead of showing generic icons in Playback list.

• Time – set a time frame and the order of recordings for easy viewing (see 3rd screenshot)

• Go Back to see results. Tap the burger icon at the upper left.

Playback Interface

• Image at the left is playing a DVR/NVR clip. It has option to choose the quality of recording you want to watch.

• Image at the right is playing an IP camera clip from the cloud

How to test Wi-Fi password for pairing SWIFI cameras

This step is useful:

• To avoid connecting to 5GHz during pairing

• To check if you are typing the correct SSID and password.

How to forget the network in your mobile device:

Android	iPhone/iPad
1.Tap Settings. 2.Tap Connections. 3.Tap Wi-Fi. 4. 5.Tap and hold the Wi-Fi name to remove > Forget network.	1.Go to Settings > Wi-Fi. 2.Tap next to the Wi-Fi network that you want your device to forget. 3.Tap Forget This Network, then tap Forget to confirm.

The post Swann Wi-Fi camera FAQs first appeared on NVR IPCAMERA SECURITY.

Reolink NVR Setup Guide

M.Salih ASLAN — Wed, 22 Nov 2023 18:51:28 +0000

Reolink NVR Setup Guide, Use this NVR with Reolink PoE cameras and you can get a professional, reliable and DIY security camera system. You can play back any recorded video, back up local data, and do more. For more features, refer to RLK8-810B4-A NVR security system.

If you have ordered an RLN8-410 or are interested in it, and want to get some basic information about this product before placing it in use or placing the order, you may refer to the below introductions.

This article includes the following 4 parts which will help you quickly understand the use and working principles of the NVR:

Unboxing for RLN8-410

Product Overview

You may find detailed information about the structure and components of the NVR below.

1.USB Port

2.Power LED/HDD LED

3.Control Panel

1.On/Off Switch

2.eSATA

3.RJ45

4.Power Input

5.Audio Out

6.USB Port

7.HDMI Port

8.VGA Port

9.Network

Installation

You can connect either hard-wire the PoE cameras or connect WiFi cameras wirelessly (except for battery-powered cameras) to the NVR. Below is a common network topology of the connection.

For more instructions on the configurations, you may refer to the sections Wired Connection and Wireless Connection.

Wired Connection

Applies to cameras that are hard-wired to the NVR.

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR.

Step 2. Log into your NVR, and go to the IP channel.

Old UI:

New UI:

Step 3. Select Auto Add so that all the cameras in the same LAN can be automatically shown on the list.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may press Apply to add all the IP cameras to the NVR.

Step 5. If you have changed the User Name and the Password of your cameras, please put the password of the camera to log in.

Old UI:

Please drag the menu bar to the password column and use the soft keyboard to input the required information.

New UI:

Please click Modify to input the required information.

Step 7. Click Apply to save and apply the configuration.

For more detailed instructions, you could refer to the articles below:

Reolink NVR Setup Guide

Wireless Connection

Applies to wifi cameras (except for battery-powered cameras) attempting to add to the NVR.

Step 1. Connect the WiFi camera to the same LAN as the PoE NVR.

Step 2. Connect the camera to the WiFi of the router.

Step 3. Add the camera to the PoE NVR: Toggle the “Auto add” on and hit “Modify” to input the login credentials.

Old UI:

New UI:

For more details of the configurations, please refer to the links below:

Initial Setup

You can do the initial setup on a monitor or TV connected with an HDMI/VGA cable, or through the Reolink App or Reolink Client.

• On Monitor

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.
Step 2. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.
Step 3. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router.
Step 4. Connect the mouse to the USB port.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For the PoE NVR device, it is 48 volts.
Step 6. And then you will see the below splash screen. System booting up might take a few seconds.
Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.
For more detailed instructions, you may refer to the articles below:
.

• On Reolink App

Step 1. Power the camera and the NVR, then launch the Reolink App on your phone.
Step 2. During start-up, you will find the NVR shown on the Delive List automatically on Reolink App.

Step 3. Click the device you want to add to start initialization.

Step 4. For security considerations, you need to create a password for the first time.
Step 5. Then name your device and modify other settings on the second step page.
For more detailed instructions, you may refer to the article: How to Do Initial Setup for Reolink NVR via Reolink App.

• On Reolink Client

Step 1. Click the “+” icon, select UID, then fill in the blanks with the UID number of your NVR, See How to find the UID of your device.

Step 2. Create a device password, then click Next.
Step 3. Create a device name then click Finish.
For more detailed instructions, you may refer to the article: How to Initial Set up NVR via Reolink Client (New Client).

How to Add Reolink Cameras to Reolink PoE NVR

Reolink PoE NVR allows you to record videos for Reolink IP cameras without using a computer. To do that, you need to add the camera to the NVR first. The cabling for PoE NVR is shown below.

Applies to: All Reolink IP cameras (excluding battery-powered cameras) and PoE NVRs with the hardware version H3MB02/H3MB16

You may then follow the steps below to add Reolink cameras to Reolink PoE NVR.

Step 1. Connect your Reolink IP cameras to the Reolink PoE NVR. There’re two different ways of powering your IP cameras:

• PoE cameras with PoE NVR

There are two ways of connection:

a. Connect the PoE cameras to the PoE NVR directly via an Ethernet cable. (suggested way)

b. Alternatively, you can power on this camera by a PoE switch/injector and connect to your router, then add this camera to the POE NVR system in the same local network.

• WiFi cameras with PoE NVR

All Reolink WiFi cameras (except for battery-powered cameras) can be used with Reolink PoE NVRs, too. You need to connect them in LAN, the connection diagram is as below:

Note: Make sure all the IP cameras you want to add to the NVR are connected to the same network (LAN) as the NVR. Otherwise, the cameras won’t be shown on the scanned list and cannot be automatically added to the NVR.

Step 2. Log in to your NVR, and go to the IP channel.

Step 3. Select Auto Add, and click Scan so that all the cameras in the same LAN can be automatically shown on the list.

Note: The number of cameras that can be added to the NVR may vary depending on the NVR channel numbers of the NVR.

Step 4. If you have never changed the password of the IP cameras (the default password of the IP camera is blank) and there are enough channels for all the cameras, you may click Apply to add all the IP cameras to the NVR.

However, if you have changed the login passwords of the IP cameras or there is no spare channel to display all the IP cameras, you may need to go through a few more steps.

Step 5. If you have an 8-channel NVR and more than 8 IP cameras, please choose the 8 of them you want to add to the NVR and manually change the other cameras’ Channel to None.

Note: You may assign the IP cameras to any channel you want, but you cannot have two cameras on the same channel, otherwise configurations would fail to be saved.

Step 6. If you have changed the User Name and the Password of your cameras, please drag the menu bar to the password column and use the soft keyboard to input the required information.

Step 7. Click Apply to save and apply the configuration.

Here is a video to show how to add WiFi cameras to PoE NVR:

Note:

RLN8-410 (with the hardware version H3MB02) and RLN16-410 (with the hardware version H3MB02 and H3MB16) don’t work with 8MP cameras including B800/D800. The 4k cameras can only work with RLN8-410-E (with the hardware version H3MB16 and H3MB18) and RLN16-410 (with the hardware version H3MB18). And only the RLN8-410(H3MB18, N3MB01) and RLN16-410 (H3MB18) support the Human/Vehicle detection function.

How to Initially Set up Reolink NVRs with Monitor Connected (New UI)

Want to do the initial setup for Reolink NVRs on a monitor? This article will do you a favor.

Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36.

You may follow this guide for proper cabling and initial setup of your Reolink NVRs with a monitor connected.

Here is a video for your reference:

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect an Ethernet cable from the LAN port of the NVR to the LAN port of your router. And connect a mouse to the USB port.

Note: You can right-click to open the Menu on the live-view page.

Step 2. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.

Notes:
1. If there is no display, please connect it to a VGA monitor and change its resolution to 1920*080.
2. If you need audio output on your TV monitor, the resolution MUST be set to 1920*1080 or 1280*720.

Step 3. Connect the camera’s RJ45 network socket to any PoE Camera port on the NVR using the Ethernet cables provided.

Step 4. Connect the NVR to a power outlet with the supplied power adapter, and then turn on the power switch.

Step 5. And then you will see the below splash screen. System booting up might take a few seconds.

Note: If the monitor screen remains black, check if you flip on the power switch on the back of the NVR.

Step 6. General configurations. Set up the language, screen resolution, date Format, and time format. Then click Next.

Step 7. DST settings. Set up the system time and time zone, and enable/disable the DST option. Then click Next.

Step 8. Create a password for your NVR, and enable/disable screen auto-lock. Then click Next.

Step 9. Set up a password security question. Then click Next.

Step 10. Name your device and manage your HDD. Then click Next.

Step 11. Configure the network for your NVR. Then click Next.

Step 12. Set up E-mails for your NVR up to your need. Then click Next.

Done! Here is a sum-up of the Wizard Setup.

1.Set up language, resolution, time zone, date format, time format, system time

2.Create your password, enable/disable screen Auto-lock.

3.Set up a password security question.

4.Set up the device name, and manage your HDD.

5.Network configuration (DHCP by default).

6.Email configuration (Gmail is suggested as the sender).

Troubleshooting for RLN8-410

Here are some troubleshooting tips for RLN8-410. You may check whether your camera’s issue is listed below. If not, you may go to the Troubleshooting section to find suggestions for more issues or you may contact Reolink support for help.

• NVR won’t power on

If the NVR stops working and the power LED is not on, you may follow the troubleshooting tips listed below to solve the problems.

Cause 1. Power adapter issue

Solution: Check the status LED on the power adaptor of the NVR. If the LED isn’t on, please plug the power adaptor into another socket as well as change another working power adaptor (48V) for a try. If the LED is on, please check the HDD issue below.

Cause 2. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD.

Cause 3. The voltage is not sufficient.

Solution: Unplug the cameras. If the NVR power LED goes on, please replug the camera back one by one.
For more information, please check POE NVR Failed to Be Power on.

• NVR is freezing on the Reolink logo page

When you connect the NVR via a monitor and start up the NVR, the NVR is freezing on the Reolink Logo Page. There are several possible causes for the issue. You may follow the troubleshooting tips listed below to solve the problem.
.

Cause 1. HDD issue

Solution: Please unplug the HDD and check if the NVR will power on when no HDD is plugged in. You may open the NVR housing and refer to How to Change the HDD for Reolink NVR to remove the HDD.

Cause 2. The voltage is not sufficient.

Solution: Unplug the cameras that are connected to the NVR and check if the NVR can boot up.

Cause 3. Firmware issue

Solution: Please refresh the firmware using a USB drive.

For more details, please check the article NVR is Freezing on the Reolink Logo Page.

• No video output on the monitor/TV

If there’s no video output on the monitor from Reolink NVR, you may follow the troubleshooting tips listed below to solve the problem. There are several possible causes for the problem.
.

Cause 1. The video output resolution of the NVR is not supported by the monitor/TV.

Solution: Ensure that the lowest resolution of the TV/monitor is no less than 720p.

Cause 2. HDMI/VGA port on the NVR or the monitor/TV is defective.

Solution: Check whether the cable is defective by using it to connect other devices to the router and see if it works. Or please test with another HDMI/VGA cable or monitor/TV.
For more information, please check the article No Video Output on the Monitor/TV from Reolink NVR.

• NVR reboots automatically

If you found that the NVR is rebooting, below are some possible causes and solutions that you may refer to.

Cause 1. UPS issue

Solution: If you use the UPS to power the NVR on, please plug the NVR directly into a wall socket and have it run for one or two days then check if the NVR reboots.

Cause 2. HDD issue

Solution: Please unplug the HDD and have the NVR run for one or two days then check if the NVR reboots.

Cause 3: The cameras and the NVR are both grounded.

Solution: Please unplug all the cameras from the NVR and have the NVR run on its own for one or two days and check if it still reboots (Please disable auto-reboot before you run the test). If the NVR doesn’t reboot, the issue may be caused by both the NVR and the cameras being grounded. Please check whether the cameras and the NVR are grounded. If yes, please unground either the NVR or the cameras to fix the issue.

For more details, please refer to POE NVR Reboots Automatically.

• Failed to add PoE cameras to the NVR

If you noticed that after plugging the new cameras into the NVR, the camera’s image does not show up on the monitor and it prompts “video loss”. The following troubleshooting may be helpful to you.

Cause 1. No available channels

Solution: Delete the offline cameras from the IP channel, or manually assign a channel for the camera.

Cause 2. The new camera is distributed with the same IP address as the other cameras.

Solution: Please reset the camera and restore the NVR.

Cause 3. The camera shows “invalid password” or “incorrect username and password”.

Solution: Put the password of the camera.

For more details, please refer to Fail to Add PoE Cameras to NVR.

• Failed to connect NVR in LAN

If you fail to connect the NVR through the network, below are some possible causes and solutions for your reference.

Cause 1. NVR is powered off.

Solution: Check whether the power light is on. If it is off, please refer to POE NVR Failed to Power on.

Cause 2. The LAN port is defective.
Solution: Please check if the LAN port on the back lights up or not. If not, please try another ethernet cable and port on the router for a test.
Cause 3. The gateway is 0.
Solution: Please change a router or switch and further check the issue. Please also reboot the NVR and check if the issue remains.

Please upgrade the NVR’s firmware to the latest firmware.

For more details, please refer to Failed to Connect NVR in LAN.

• HDD capacity shows 0GB or not detected

When you fail to playback the videos of the NVR and find the capacity of the HDD is 0GB, or it shows “HDD not detected”, here are some possible causes for your reference.
.

Cause 1. The firmware version of the NVR is old.

Solution: Please find out the firmware version of the NVR and go to the Download Center to download and unzip the package to upgrade it.

Cause 2. The format of the HDD is wrong.

Solution: Please format/init the HDD to try again, please refer to Check/Init HDD via PoE NVR.

Cause 3. Defective HDD

Solution: Please unplug and replug the HDD to see if it works. If possible, please test with another working HDD.

For more details, please refer to HDD Capacity Shows 0GB.

Configuration – RLN8-410

RLN8-410 is an eight-channel network video recorder that is used for centrally controlling the devices that are connected to it. With diffenernt hardware versions, RLN8-410 can acheive different features. Generally, it can be used for setting up detection for the cameras, managing the channels, upgrading the devices that are connected, etc.

To better learn the working principles and settings of this NVR, here are some instructions for your reference.

Note: You can click on the keywords below to jump to the corresponding section.

Motion Detection

Generally, Reolink cameras are capable of motion detection. RLN8-410 is able to manage the configurations of motion detection for cameras that are connected to it.

To achieve the detection settings you want, you could try on the monitor, the Reolink App, or Reolink Client. Below are some instructions for your reference.

• On Monitor

Old UI:
1. Log into your NVR on a monitor and go to the NVR settings.
2. For configuring motion recording, go to “Menu>Recording>Schedule” page, then select the channel (camera) and check the Enable box. Select “Motion” and tap on the grids to choose the time that you want to enable motion detection recording, and then click Apply to save the settings.

3. For setting up motion detection, go to “Menu>Alarm”. Click on “Motion Detection>Set”, then you can configure the motion detection settings (including motion detection area and sensitivity), motion schedule, and action.

For more details, please refer to:
How to Set up Motion Detection Recording via Reolink PoE NVR
How to Set up Motion Detection Area via Reolink PoE NVR
How to Set up Motion Detection Sensitivity via Reolink PoE NVR

New UI:
1. For setting up motion recording, log in to your Reolink PoE NVR on a monitor. Go to “Menu>Surveillance>Daily Schedule” page.

2. For setting up motion detection for cameras, go to “Settings>Camera>Detection”.

For more details, you may refer to the articles below:
How to Set up Motion Detection Recording via Reolink PoE NVR (New UI)
How to Set up Motion Detection Area via Reolink PoE NVR (New UI)
How to Set up Motion Detection Sensitivity via Reolink PoE NVR (New UI)

• On Reolink App

1.Click button to go to Device Settings>Channel Setting>Motion Detection.

2.Go to “Schedule”, select a certain date, and then you can set up the alarms after selecting time. There are two types of status that can be chosen, Enabled and Disabled.

For more details, please refer to:
How to Set Motion Detection Schedule for NVR via Reolink APP
How to Set up Motion Detection Sensitivity via Reolink App
How to Set up Motion Detection Zones via Reolink App

• On Reolink Client

1.Please launch Reolink Client and connect the NVR, then go to “Settings>Detection>Alarm settings”. You could set up detection sensitivity, detection zone, and motion schedule under this menu.

2.You could choose the channel that you want to configure.

For more details, please refer to:
How to Set Motion Detection Recording for Reolink NVR via Reolink Client (New Client)
How to Set up Motion Detection Area via Reolink Client (New Client)
How to Set up Motion Detection Sensitivity via Reolink Client (New Client)

Smart Detection

Smart detection includes Smart Person, Vehicle, and Pet Detection. It is based on the traditional motion detection but with advanced algorithms and technology, which can tell people, vehicles, and pets from other objects. You can set up detection sensitivity, detection zone, object size, etc. for the cameras via the NVR.

Please notice that for 8-channel NVRs, only if the hardware version is N2MB02/N3MB01 can it achieve the smart detection settings.
To check the version of your NVR, you can refer to How to Find out System Information via Reolink App or contact Reolink Support Team for confirmation.

On Monitor

1. Please go to the Menu of your NVR, and go to “Surveillance>Record>Daily Schedule”.
2. Under the Record Schedule page, please choose the camera model/channel you want to set up the record schedule.
3. Under the Alarm schedule, please enable/choose the detection type and then enable the time & date for detection.

There are three detection types: ” Any Motion”,” Person” and ” Vehicle”. Please enable/choose either of them or combine two options or all of them together according to your own needs.
For more details, you may refer to the articles below:
How to Set Smart Detection via the PoE NVR System (New UI) (Video)
How to Set up Smart Person/Vehicle Detection via POE NVR system
How to Set up Smart Person Detection only via Reolink POE NVR System
How to Set up Vehicle Detection only via Reolink PoE NVR System
How to Set the Maximum and Minimum Object Size via POE NVR System (New UI) (Video)

On Reolink App

1.Please open your Reolink APP and go to “Device Settings>Channel Settings>Camera recording>Schedule”.

2.Under the Alarm schedule, please enable/choose the detection type and then choose the time & date for detection.
There are three detection types: “Any Motion”, “Person” and “Vehicle”. Please enable/ choose either of them or combine two options or all of them together according to your own needs.

For more details, please refer to:

How to Set up Smart Person/Vehicle Detection via Reolink APP
How to Set up Smart Person Detection only via Reolink APP
How to Set up Smart Vehicle Detection only via Reolink APP

On Reolink Client

1.Please launch your Reolink PC Client and go to “Device settings>Surveillance>Record schedule”.

2.Under the Alarm Schedule, please enable/choose the detection type and then choose the time & date for detection.

For more details, please refer to:
How to Set up Record Schedule via Reolink Client (New Client)
How to Set up Smart Person Detection only via Reolink PC Client
How to Set up Smart Vehicle Detection only via Reolink PC Client

Buzzer

Buzzer includes motion buzzer and exception buzzer. It is the sound that comes from the NVR when the cameras detect motions or the NVR detects abnormalities. Conditions like HDD full, HDD error, network disconnected and IP conflict will be marked as exceptions.

You could set up motion buzzer via the monitor, Reolink App, or Reolink Client. Please notice that the exception buzzer can only be set up via the monitor.
Below are some basic instructions for your reference.

• On Monitor

Old UI:
1. Set up Motion Buzzer:
Go to “NVR>Menu>Alarm>Motion>Action”, and tick Buzzer for selected cameras (channels). Click Apply to save the settings.

2. Set up Exception Buzzer:
Go to “NVR>Menu>Alarm>Exception”, select the exception type you want, and tick Buzzer then click Apply to save the settings. Choose the Type for the exception alarm based on your requirement.
For more details, please refer to:
How to Set up Motion Buzzer for PoE NVR
How to Set up Video Loss Buzzer for PoE NVR
How to Set up Exception Buzzer for PoE NVR

New UI:
1. Set up Motion Buzzer:
Go to “Settings>Surveillance>Buzzer”, and enable Buzzer. Then click “Daily schedule” to choose the schedule and detection type.

2. Set up Exception Buzzer:
Go to “Settings>Surveillance>Buzzer (Exception)” and select the exception type you want.

For more details, you may refer to the articles below:
How to Set up Motion Buzzer for PoE NVR (New UI)
How to Set up Exception Buzzer for PoE NVR (New UI)

• On Reolink App

1.Click button to go to Device Settings>Channel Setting>Buzzer. If you want to enable/disable the alarm buzzer, please turn it on/off the Buzzer.
Please notice that this setting will apply to all the cameras connected to the NVR.

2.If you want to customize different buzzer settings for the cameras, please configure the buzzer schedule to achieve this function.

For more details, please refer to How to Enable/Disable Alarm Buzzer for POE NVR via Reolink App.

• On Reolink Client

1.Go to Device Settings of your NVR and find Buzzer under Surveillance.

2.Select the channel you want and ensure the Buzzer is Enabled.

Channel Management

When a camera is successfully connected to the NVR, it will be distributed an IP address and a channel by the NVR for connection. Hence, with the NVR, you’re able to check the status of all the connected cameras at the same time. On the channel management page, you’re able to check the status of each channel/camera, delete the offline devices, arrange channel orders, etc.

Below are some basic instructions that you may refer to.

On Monitor (Old UI)

1.Launch your Monitor of NVR, go to Menu>IP channel page. Then you will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline cameras, change the Channel of the disconnected IP camera to None and then click on Apply.

3.If you would like to change the display order of the camera, expand the selection bar to assign a channel for each camera. After that, click Apply to save the settings.

For more details, please refer to:
How to Check Camera Status on IP Channel page Via Reolink PoE NVR
How to Delete Offline Camera Information on IP Channel Page via Reolink NVR
How to Arrange the Display Order of Cameras on Reolink NVR

On Monitor (New UI)

1.Launch your Monitor of NVR, then chooseMenu>Channel>Replace. You will find the camera status in the sidebar of the IP channel page.

2.If you would like to delete the offline camera, click on the offline camera and tap the Delete button to delete it from the NVR. Then the channel this camera was taken is free now.

3.If you would like to change the display order, go to Settings>Channel interface, click the channel you want, and then select camera for that channel.

For more details, please refer to the articles below:
How to Check Camera Status on IP Channel Page via Reolink PoE NVR(New UI)
How to Delete Offline Camera Information on Channel Management Page via Reolink NVR(New UI)
How to Arrange the Display Order of Cameras on Reolink NVR(New UI)

Upgrade

As a centralized management system, RLN8-410 is able to upgrade both the NVR and the cameras that are connected to it. Below are some basic steps of upgrading for your reference.

• On Monitor (Old UI)

1.Unzip/extract the firmware file on your PC and transfer the PAK file to a USB, then insert the USB to the NVR USB port.
Please notice that there are two USB ports on the NVR. One is at the front and the other one is at the back of the NVR.

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.
*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs.
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

• On Monitor (New UI)

1.Unzip the firmware file (.pak file) on your PC and transfer it to a USB, then insert the USB to the NVR USB port.

2.Log in to your Reolink PoE NVR on an NVR monitor, then go to Device Settings>System>Maintenance page.

3.Choose the correct firmware file and start to upgrade.

*If you only want to upgrade the firmware for the PoE NVR, you may click the Upgrade From USB and select the correct firmware file, then tap on the Upgrade button.
*If you need to upgrade the firmware for cameras that are connected to the PoE NVR, please choose Upgrade IPC From USB, then select the correct firmware for each channel and click on the Upgrade button to start upgrading.

For more details, please refer to How to Upgrade Firmware via PoE NVRs (New UI).
For upgrading the NVR only, you can also refer to How to Upgrade Firmware via Reolink Client (New Client).

The post Reolink NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.

How to Setup and Use Zmodo Camera?

M.Salih ASLAN — Mon, 26 Jun 2023 07:33:48 +0000

How to Setup and Use Zmodo Camera? How do you setup the Zmodo Camera? What quirks does it have that its competition doesn’t? Learn more about Zmodo Wi-Fi surveillance cams and how to use things like the ZMD_SAP network to your advantage through this helpful guide!

How do you setup the Zmodo Camera? What quirks does it have that its competition doesn’t? Learn more about Zmodo Wi-Fi surveillance cams and how to use things like the ZMD_SAP network to your advantage through this helpful guide!

As a global provider of smart security systems, Zmodo serves as a dependable Wi-Fi cam alternative to the likes of Ring, Arlo, Wyze, Blink, and Nest. You can see its full abilities through this guide on how to set its cameras up and how to use them to their full potential.

How to setup and use Zmodo camera? It’s simpler than you think. You’ll also be quite impressed with its capabilities such as being able to create a cam network ecosystem akin to Ring’s or Nest’s.

Setup Zmodo camera

Here’s what you need to know about setting up the Zmodo cam.

How to install Zmodo camera?

First off, be aware that you can only set up the Zmodo cam with a phone or tablet (Android or iOS). A pen or pencil and paper might help too. Don’t forget to plug all of your cameras in the same room as the router to keep them within the Wi-Fi’s coverage area.

Also, connect the antennas of all the cameras that came with antennas. They need those. You’ll need to be 5 to 10 feet from the cameras for the hookup to happen.

Go to the Wi-Fi settings of the device you’re setting up the cams with. Make sure you can see ZMD_SAP or AD_ZMD network on the list of Wi-Fi networks available for it.

How to hook up Zmodo camera?

Connect your Zmodo cam to a power source first. Afterwards, download and install the Zmodo app on your phone. From there, just click the “Zink” button and add the number of cameras you want to add unto your Zmodo ecosystem.

Press “Tap Here to Select Wi-Fi” in order to hook up your phone to your Zmodo camera. Choose your device’s Wi-Fi connection. For Zink, it’s ZMD_SAP. For Beam, it’s AP_ZMD.

How to setup Zmodo camera?

In order to setup your Zmodo camera, you’ll need to download from the App Store the Zmodo app. After that, use your email or phone number in order to create your Zmodo account.

Look for the indicator lights on the cams. Confirm that their lights are flashing green. Follow the prompts when installing the cameras, including scanning the QR code.

How to connect Zmodo camera to Wi-Fi?

Connect your Zmodo Cam to Wi-Fi through Zink. You can access Zink by getting the Zmodo app and registering an account. Add a device by pressing the plus icon. Select the number of devices you wish to add to Zink.

Afterwards, connect to the ZMD_SAP network through your phone’s Wi-Fi list. Add your 2.4GHz Wi-Fi network’s name and password to the Zmodo app. Press “Tap Here to Select Wi-Fi” to reconnect to your home Wi-Fi network.

Wait for the device to complete its connection. Name the device once the connection is complete. You can name it whatever you want to make it easier to remember which camera it’s supposed to be.

How to connect Zmodo camera to TV?

To connect Zmodo to a TV like FireTV and Amazon Alexa, do the following. First FireTV should be setup to your network. Open the Amazon Alex app. Click the three lines icon on the upper-left corner of the screen.

Select “Skills and Games” tab. Search for the “Zmodo Skill”. Select the skill then login to your Zmodo account. Press “Done” and then select “Discover Devices”. The Alexa Skill should then detect your Zmodo cams and have them listed on the “Devices” tab.

You can now use your FireTV to display your Zmodo cameras.

How to connect Zmodo camera to iPhone?

You can connect your Zmodo camera to your iPhone by downloading the Zmodo app to the iOS device and controlling the camera through the app and its Zink connection.

Configure the cameras via your Wi-Fi settings to put them online and allow them to connect to one another as well as with your iPhone and Zmodo app. Your Zmodo cams are now ready to use!

Using Zmodo camera

Learn how to use and troubleshoot the Zmodo camera through the topics below.

How to use Zmodo camera?

After you’ve configured your Zmodo camera by linking it through the Zmodo app and using its exclusive SSID networks AP_ZMD or ZMD_SAP, you should easily use the app to monitor your home’s surroundings.

You can do things like acqui,r,e remote views of your home when you’re away at the office, or on vacation, activate motion detection to stealthily catch intruders, or use its infrared night vision to safeguard your home at night.

How to View Your Zmodo Cameras on a Computer?

Open command prompt on your Windows machine by pressing WinKey + R. Type “CMD” on the run line and press enter. Type “ipconfig” in the new window then press “Enter”. Take note of the IPv4 Address, Subnet Mask, and Default Gateway.

Enter that information on the IPC search program on your Zmodo app. Do this for every field except the IPv4 address. Enter the IP address as is but label the last three digits to a larger value such as 101.

This change in network settings should allow you to open Zmodo on your Internet Explorer or similar browser.

How to turn on/off Zmodo camera?

You can unplug the Zmodo cam to turn it off. You can also go to the device settings to select “Camera Schedule”. This feature schedules when to turn the camera on or off. Tap the pencil icon on the upper right of the “Camera Schedule” screen then tap “x” to remove a period you wish the camera is off.

How to share Zmodo camera?

Enter the “People” feature on your Home Screen then press the plus icon on the upper right-hand corner to add a new friend. Go to the “Device Settings” by tapping the settings gear icon then select “Sharing Management”.

Select which friends you’d like to share the device with. The friends should have their own respective Zmodo accounts, naturally. This gives them permission to access your camera and sew what it’s seeing like you would.

They can respond to your invitation to use your shared camera by agreeing or ignoring the invite.

How to update Zmodo camera?

To manually update your firmware for Zmodo, launch the Zmodo app first. Select the device you wish to update manually on the app’s Device List. View the settings menu by pressing the settings gear. Press Expanded Menu then access the General Info.

The Device Version tab should say “New Version Available” or “New Firmware Available” if the firmware has released any updates. Click on that then press “Update” to get the update going.

How to reset Zmodo camera?

You can power cycle Zmodo by unplugging it for a few seconds and then plugging it back again. The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How to factory reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings. The reset button type of reset typically restores the Zmodo camera to its original factory settings. This means you have to set it up once more and reenter its information.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions about Zmodo cameras.

How to find the Zmodo camera IP address?

Double-click your IP camera in the IPC Search Program then change the network settings. Enter the info you got on your “ipconfig” results (IPv4 Address, Subnet Mask, and Default Gateway) their respective fields except on the IP field.

You’re supposed to assign the IP address as the same one that appeared as the IPv4 Address on your “ipconfig” results, but label the last three digits to a larger value such as 101. This will allow you to open Zmodo on Internet Explorer.

How do you find the QR code on a Zmodo camera?

Your phone should first connect to the Wi-Fi network you want your cams to connect to. Open the Zmodo app, press the plus sign on the top right then select “QR Code”.

Tap “Start Installation or Next” at the bottom of the screen. Enter your Wi-Fi password and tap “Next”. This will bring up the QR code on the screen.

Why won’t my Zmodo camera connect?

A host of reasons are behind why the Zmodo cam won’t connect to your Wi-Fi. Your Internet might be down or your cam is out of coverage area of the Wi-Fi router. Your router settings might interfere with connection (parental controls or VPN). Or your cam’s battery might be low.

How do I set up my Zmodo outdoor camera?

How to Set Up Your Zmodo Wireless Security Camera System

Where is QR code on Zmodo camera?

2 1 Log in and press the Add Device option in the upper right corner of the Home Page. + 3 Select the “QR Code” connection method to connect your device(s). Your device(s) will be added to your Zmodo account. Enter the password of the WiFi that you want your device(s) to connect to.

Do you have to pay monthly for Zmodo?

All of Zmodo’s products can be self-monitored, which means you don’t need to take on monthly subscription costs. Storing your videos to the cloud is completely optional, so you can own Zmodo cameras without paying any more than the price of the equipment.

How do I setup my Zmodo wireless camera?

Zmodo Zink Connection Guide Setup Tutorial

How do I connect my Zmodo camera to a different WiFi?

To move your camera to a different Wi-Fi network:

Plug your camera into a power source in the new location, launch the MeShare app from your smartphone, and login with your existing username. Add the device again using the same setup process as before, but inputting the new network name and password.

Why is my Zmodo not working?

Zmodo Support – [Troubleshooting] My Zmodo device isn’t working after the app update. Once you have updated your app, you may need to update your Zmodo device to a new firmware (if available). The app will prompt you when a firmware update is available.

Why wont my Zmodo connect to WiFi?

Your Zmodo camera can’t connect to the Internet

You need to check your WiFi router. If the Zmodo camera doesn’t connect to the wi-fi router, there’s no way you can have access to the video stream through the Internet, so you need to make sure the camera can associate itself with your router.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app. Here, you can connect your device to the internet and view footage.

Can you use Zmodo without subscription?

You can use Zmodo products without being required to pay a subscription. However, if you would like to use cloud storage to keep recordings and access specific features like editing clips and enabling AI object detection, you will need the subscription.

How many cameras can I have on Zmodo?

Yes, you can have as many cameras as you’d like. They will all be accessible by the same account if you choose to add them under the same account. They can be set up in as many locations as you wish.

Do Zmodo cameras have audio?

Most of the security cameras we test out these days have two-way audio, enabled by built-in speakers and microphones, and Zmodo’s cameras were no exception, save for the 1080p HD Indoor/ Outdoor WiFi Camera, the 720p Indoor Dome Camera and the Torch 360.

How do I watch my Zmodo camera on my TV?

How to use your Zmodo camera with Amazon Alexa and FireTV

How do I reset my Zmodo mini camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I connect my Zmodo camera to my computer?

How to View Your Zmodo Cameras on a Computer

What is this SSID?

The abbreviation SSID stands for Service Set Identifier. This is the unique name that identifies a wireless network. It is in the packet header when a data packet is transmitted. The devices on the Wi-Fi network use this identifier for communications via the network.

Can not connect to Zmd_sap?

Try the steps below to resolve the issue. – Go back to the WiFi settings, verify you are still connected to the ZMD_SAP network. – In the phone’s settings, temporarily turn off mobile data until the setup is complete. – Reboot the phone.

Why is my Zmodo camera flashing blue?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Where is the reset button on my Zmodo camera?

Please reset your device by pressing and holding the reset pin on the bottom of the Greet until the LED ring turns off. Wait for it to power back on, and retry the setup process once the LED ring is blinking green.

Can I use Zmodo camera without WiFi?

In order to allow you to access live video at any time and receive live motion detection and sound alerts, the Mini Cam communicates with cloud servers constantly. As a result, you will need a strong wireless signal where you install the Mini Cam.

What does a green light on a camera mean?

A solid green light on a security camera means there is both a local network and an internet connection.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Conclusion

Hopefully, you’ve learned a thing or two on how to setup the Zmodo camera or camera ecosystem. This guide not only covered how to install and setup the Zmodo camera as well as how to connect it to your Wi-Fi, TV, and iPhone.

It also covers info on how to turn the camera on or off, how to update its software, how to reset it, and how to factory reset it when push comes to shove.

How to reset zmodo camera

Everyone wants a home that is safe and secure for the whole family. With a Zmodo camera, anyone can enjoy the comforts of their home 24/7.

Zmodo is one of the leading companies that focus on video surveillance. With their indoor cameras, outdoor cameras, video doorbells, smart hub repeater, and door/window sensors, anyone can make a video surveillance system on their own!

As a matter of fact, there are several versions of Zmodo cameras that may provide various ways of being reset. If you’re interested, just keep reading!

Why reset?

Restarting your device is not the best option to combat certain problems such as problems on WiFi connectivity, however, resetting your device to factory default is. By doing so, you are resetting your device’s settings as well as the options, putting it back on default and setting it again.

Some issues can affect your device options that can result in a tech problem, resetting your device can help fix the problem. But the cons is that you need to set it up once again.

Restart vs Reset

Again, restarting just turns off your device and then reboots it. The settings that you have set are still there and there is no need to set it up again.

While a device factory reset will put your settings back to default and will remove all your personal touches on the device.

Reset a wireless camera

Turn off the network camera by disconnecting the power adapter.
Press and hold the reset button with a pointed object while reconnecting the power.
Continue pressing the reset button just enough until the status indicator blinks. Then proceed to release the reset button.

A wireless camera

Reset a Zmodo camera to factory settings

Press and hold the reset button at the side of the blink module for at least 10-15 seconds.
Keep it pressed until the light turns red.
Solid green and blue light will appear once the reset is done.

NVR and IP Cameras

#1: Keep the reset button at the back of the NVR to set everything back to defaults.

#2: Use the restore to defaults in the settings menu.

Proceed to the main menu and select General Settings.
On the left side list, select the bottom option that states default. The NVR will ask if you are sure to restore to default. Just select OK to restore the settings.
You will need to put the admin password for the system and click Enter.
The system will be set to default after the process is completed.

NVR and IP Cameras

CM-I11123BK and CM-I12316GY

The reset for the CM-I11123BK is a bit different from CM-I12316GY.

CM-I11123BK

Turn the camera upside down and find the reset button on the bottom.
Keep the button pressed for 15 seconds.

CM-I12316GY – 2 variations

There are 4 cables on the lead that are for power, ethernet, and two other wires. To reset the version, keep the two other wires pressed together for 15 seconds.
There are three cables on the lead. For power, ethernet and another cable with a button.
To reset, hold the button on the cable for 15 seconds.

If the cameras can still be accessed on Internet Explorer, the reset can be done with the settings menu and selecting Restore Factory Settings.

Zmodo Doorbell

Remove the device on the wall.
Face the camera upward.
Find the pinhole at the bottom.
Take a pointed object and press the hole with it.
When the blinking green light starts, the reset is completed..

Zmodo Pivot

Find the touchpad
Keep the touchpad pressed for 10 seconds.
Wait for the green blink.

Effects of factory reset

Resetting is like receiving a new device with unmodified settings, just what it was when you bought it in the store.

The camera will forget all the WiFi that it has been connected to and you will need to reconnect everything to the application. The videos will be all reset not unless you put them in a different memory device.

If you’re trying to resolve problems on your device that can’t be solved with restarting, you may want to save all your video files and then proceed to reset the device.

The Bottom Line

Resetting is quite easy with Zmodo. It depends upon the version but everything is easy and convenient for every user.

Please take note that by resetting, everything will be back to its original state and you may not recognize it and you may want to personalize everything. Just input your preferences and settings again.

Zmodo Camera Troubleshooting

What is the Zmodo Cam? How do you go about troubleshooting it? What are its typical problems? Keep on reading to find out the truth about Zmodo cameras and fixing their most common issues.

Zmodo is a global provider of smart security camera systems. They sell quality smart devices for surveillance and protection purposes that could be used indoors or outdoors. Its site also serves as your one-stop shop for smart home cams that provide a safe digital surveillance ecosystem.

Every Zmodo cam networks with one another and they also work together in a single app, like in the case of Zmodo’s competition Ring, Arlo, Wyze, Blink, and Nest. With that in mind, let’s discuss Zmodo camera troubleshooting 101.

Zmodo camera offline: How to get Zmodo camera back online

If your Zmodo camera is offline, check to see if it’s a Wi-Fi issue on your ISP’s end or if it’s a connectivity issue on the Zmodo cam’s end. You might have a Wi-Fi disconnection issue or a network that’s so slow you couldn’t do the usual things you could with your cam.

If your Zmodo cam is offline check your Wi-Fi router first to see if the ISP is the root of the problem. The reasons for an offline camera include the following:

Not in Range: The camera might be outside the coverage area of the network. To fix this issue, you’ll have to place the camera and/or the Wi-Fi modem closer to each other.
ISP Issue: It’s not Zmodo it’s you. Or rather, it’s your Internet Service Provider. Make sure your ISP is working properly with all the lights for Internet connectivity turned on.
Network Connection: If your network connection itself is poor and unstable, do two things. One, power-cycle (turn on and off then on again) your router. Two, reset or unplug then replug your camera.
Wrong Network Name: The cam might connect to the wrong network name instead of your home Wi-Fi. Fix this during setup or release the Wi-Fi then reconnect to the correct Wi-Fi.
Wait a Little While: If you’ve just switched on the camera then wait a little while for it to get connected to your network of choice. Patience is a virtue here.
Network Compatibility: Some models work within a limited frequency—2.4GHz instead of 5GHz. Your cam might not connect to a 5G network, in other words.
When All Else Fails: When all else fails, just reset your Zmodo camera to factory settings. Take note though that some cameras don’t have a reset button so you’re left with turning it off and on to reboot it.

Zmodo camera not working: How to Fix

If your Zmodo cam isn’t working after the app update then you might need to update your Zmodo cam’s firmware for good measure (if it’s available). Update the app first then get the app to prompt you when a firmware update is available in turn.

If your Zmodo cam is offline then you can bring it back online using the recommendations of the section above.

If the Zmodo cam isn’t powering on at all despite the battery being fully charged then the appliance itself might already be “bricked” (it’s not working and it’s no better than a paper weight or brick). Contract Zmodo support for more details.

Zmodo camera not connecting to Wi-Fi: How to Fix

If it’s a connection problem, troubleshooting can be done if it’s the camera causing the disconnection. Do the following:

Check if your ISP’s Internet is working properly.
Charge the battery of the camera because the battery power might be low.
Setup the camera to connect to the Wi-Fi once more.
Check the settings of your router.
The parent control or VPN on the Wi-Fi can cause offline issues with the camera. Turn them off for a few seconds to see if it solves the issue.
Access your wireless settings on the app.
- Look for the wireless settings menu.
- Find the wireless signal name or SSID.
- Rename the SSID for 2.4GHz and 5GHz (different names for both).
- Open the security tab to make sure the router is using WPA or WPA2
- Save your settings and try reconnecting now.
Remember that WPA/WPA2 has a password limitation of 13 characters.

Zmodo QR Code not working: How to Fix

Make sure the Wi-Fi network you’re connecting to is 2.4GHz WPA-PSK/WPA2-PSK. Also, the network shouldn’t be hidden either.

When doing the QR code scan, ensure that the display on your phone is set on high brightness. Also, avoid getting glare on the screen. Furthermore, make sure your camera isn’t already bound to another user account. This might make the QR code scan moot.

Zmodo not connecting to zmd_sap: what is zmd_sap? How to Fix!

The zmd_sap or ZMD-SAP is the wireless network that Zmodo cameras connect to that’s exclusive to the Zmodo wireless camera line. NVRs and DVRs don’t make use of the network, only the wireless cams do.

If your Zmodo isn’t connecting to zmd_sap, do the following. When the camera is blinking green, check the available Wi-Fi signals on your phone’s Wi-Fi settings page. You should see the ZMD_SAP network on the list. Use the Zink connection to connect the device to the Wi-Fi network.

If you can’t find zmd_sap, connect to Zmodo’s chat and speak to one of their agents. They should provide you with a QR code to do the setup. No amount of resets is going to fix the issue of a missing zmd_sap. Refer to your product’s Quick Guide for more details.

Zmodo camera red light: Here’s The Truth!

On many Zmodo cameras, the presence of the red light means there’s some sort of error occurring. Some indicate an issue reading your hard drive. Or it might mean you can’t connect to your ISP’s Wi-Fi Internet or any local wireless connections (like the zmd_sap network).

On the Zmodo HD WiFi Camera NVR Kit, a solid red light means the hard drive isn’t working properly or no hard drive was detected. If the light is flashing red instead this means the NVR has encountered an error. You should restart the NVR. Contact Zmodo support if the problem persists after the restart.

Zmodo camera blue light: Here’s The Truth!

In most models of the Zmodo camera, a solid blue status light means the device, is already connected to the Wi-Fi network. In other words, a blue light usually means good or benign things unless otherwise stated.

With the Zmodo NVR, a flashing blue light means that the NVR camera is reading the hard drive. As for the Zmodo Pivot, a solid blue light means it’s ready to go and connected to Wi-Fi while a flashing blue light means it’s attempting to connect to Wi-Fi.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions (FAQs) regarding how to fix your malfunctioning Zmodo camera.

Where is the reset button on the Zmodo camera?

Most Zmodo wireless cams lack a reset button. The ones that do have a small reset button you need a pin or paper clip to press and hold. The reset button could be found on the underside of the camera in question. Read the user manual for more details.

How to setup Zmodo camera?

To use Zink, download the app and make a free account. Open the (+) Add Device menu and start the setup process, connect your phone to your Wi-Fi device, enter your Wi-Fi info, and name your device.

With SmartLink, it’s the same deal. This should work on Beam, NVR Kits with Wi-Fi Cameras, Wi-Fi Camera Kits, PT Cameras, Mini Wi-Fi Camera, Greet, and Pivot.

How to reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings.

The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How do I connect my Zmodo to Wi-Fi?

Once you’re prompted to connect to Wi-Fi, you should press “Tap Here to Select Wi-Fi” to go to your smartphone’s Wi-Fi settings page. Afterwards, select your Wi-Fi and provide the username and password.

If you’re connecting to Beam, connect to the “AP_ZMD” SSID. If you’re connecting to any other “Zink” Wi-Fi device, connect to “ZMD_SAP” SSID instead.

Zmodo camera light meaning?

The meaning of each camera light will depend on the model of Zmodo you have on hand. Here are the meanings behind the colors of the Zmodo Pivot, for example.

Solid Blue: Ready to go and connected to Wi-Fi.
Flashing Blue: Attempting to connect to Wi-Fi.
Solid Green: The Pivot is rebooting.
Flashing Green: The Pivot is ready and waiting to connect to Wi-Fi.
Off or Gray: The Pivot is turned off or unplugged.

How do I reset my Zmodo camera?

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Why won’t my Zmodo cameras connect?

If you have a Zmodo camera that won’t connect to Wi-Fi there’s a quick fix. Usually the issue with Internet connection is related to the frequency the camera is operating at. When your router works at 2.4Ghz and 5Ghz, the Zmodo camera can associate itself to the wrong SSID (wireless signal name).

Why does my Zmodo camera keep going offline?

If the zmodo camera is showing offline, then the wireless network router is required to be checked. Sometimes, the model of the camera differs and according to the model, the camera can work within a limited frequency. That’s why the camera is not able to connect with the wireless network router.

What do the lights mean on a Zmodo camera?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Why is my Zmodo camera flashing green?

How do I reconnect my Zmodo camera to WiFi?

Open the Add Device “+” menu on the upper right-hand corner and select the ‘Zink’ setup method. If you do not have a Beam already, select the ‘Normal’ setup option. 4) Connect to your phone to your WiFi device’s wireless signal. Your will be prompted to connect to your device’s WiFi signal.

Why is my Zmodo camera blinking green and blue?

That is usually indicative of a power issue as the camera is not able to go to setup mode (blinking green) and is not connected (solid blue). 1. Please try unplugging and replugging the camera, and make sure it’s plugged directly into a wall outlet and not to a power strip or extension cord.

What does it mean when a security camera is flashing red?

Usually, when you see a blinking red light on a security camera, that means that the camera is fake. Many businesses or homes choose to purchase fake security cameras because they cannot afford a real one or do not want to handle the maintenance costs.

Where is QR code on Zmodo camera?

Procedure

Press the plus sign on the top right and select QR Code.
Tap the “Start Installation or Next” at the bottom of the screen then tap on “Next” till you get to the screen asking for your password.
Once it is asking you to enter the password confirm the wifi network at the bottom is the 2.4 network.

Conclusion

Check out the Zmodo smart home devices and security cam systems in case their prices and services cater more to your budget. Hopefully, this guide has outlined everything you need to know about fixing smart device errors and connection problems.

Even Zmodo cams require maintenance, servicing, and troubleshooting from time to time. No matter how high-quality the cam is, errors and glitches do happen. Hopefully, this guide will keep your Zmodo ecosystem running smoothly when push comes to shove.

References

“Fix Zmodo camera offline“, TechFixYa.com, Retrieved March 11, 2022
“Welcome to Zmodo Support“, Zmodo.com, Retrieved March 11, 2022
“Configuring your wireless device“, Zmodo.com Support, May 17, 2018
“How can I reset my device?“, Zmodo.com User FAQ, Retrieved March 11, 2022
Patricia P., “What does the ring on the top of the Pivot mean?” Zmodo.com, January 27, 2016
“Zmodo won’t connect to WiFi (solved)“, LearnCCTV.com, Retrieved March 11, 2022
“Zmodo HD WiFi Camera NVR Kit Quick Start Guide“, Zmodo.com Support (NVR Quick Guide PDF), Retrieved March 11, 2022

The post How to Setup and Use Zmodo Camera? first appeared on NVR IPCAMERA SECURITY.

UBox Camera complete guide UBox For PC

M.Salih ASLAN — Mon, 22 May 2023 06:28:50 +0000

UBox Camera complete guide UBox For PC,UBox is a security camera app, you need to work with the camera to use.UBox only supports Android and iPhone, there is no computer client.
But, you can use UBox APP by installing Android emulator on your computer.

UBox Features

Support user register and binding device to user account
Support power-saving mode and remote wakeup
Support TF recording and cloud recording video
Support notification with a snapshot
Support notification with AI face recogization
Live view H.264 720P/1080P up to 30FPS
Dual way audio
Remote Parameter setting
Remote query alert and playback
Support WiFi doorbell
Support WiFi battery camera
Support 4G wireless battery camera
Support Solar WiFi/4G wireless camera
Support Panoramic camera

How to Install UBox for PC

Download Bluestacks

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get UBox Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use UBox on Laptop or desktop. Users got 2 options to accomplish the task.

UBox Camera Common Problems

What are the cell phone and network requirements for the UBox camera?

UBox Camera supports mobile operating systems with android 5.0 or iOS10.0 and above. If your phone is below this system, the version will not be used properly and will need to be upgraded. The device needs to be connected to the Internet via WiFi. It needs to support 2.4 G band WiFi router with WiFi delay of no more than 100 mS and a network upload speed of no less than 1 MB / S. Additional relay equipment is required in the environment where the WiFi signal is weaker due to the longer outdoor and routing distance or with the barrier.

Why didn’t I receive the verification code when I registered my UBox account?

UBox APP supports email registration. Mailbox registration should be noted that some mailboxes may list enterprise registered mail as spam, if you don’t find a registered email, you can check if it’s included in the mail bin.

Why need to enter home address after registration of UBox app?

The home address is used to identify the location of the device and connect to the nearest server, as well as to facilitate the system management and linkage of the follow-up smart home product set with the home as the unit. There is no need for home address to enter a detailed address, however, it at least needs to include country and province/state, opens UBox APP location permission, then it will automatically fill in the address.

Why is WiFi connected, while the WiFi name that has been connected is not displayed when configured?

Only when the latest phone system requires access to the APP’s location in the phone system then APP can get the WiFi name that has been connected and automatically fill in. location permissions are necessary permissions for app work and can be opened in the phone application settings.

How to add WiFi UBox camera, and what to do if the device is always failed to be added?

UBox APP supports QR code and sonic wave configuration devices to connect to WiFi. It shall check the following if the configuration fails:

To make sure that the smart device are in configuration mode (WiFi products the blue lights flashing and some products have voice prompts into the configuration mode).
after the device is config failed, the device LED may in 3 status ,blue light blue light blinking, or a red light. If the LED blue light, it indicates that the device has received configuration information. If the red light is always on, it shall check if the WiFi password is wrong or out of WiFi router coverage.
If the device blue light is always on after the configuration, however, the configuration fails, it needs to look at the reasons for the failure, for example, if the device are already tied to another account, you need to contact after-sale service.
If it’s confirmed that the above-mentioned are ok, just try restarting your phone and router and try again.

See also UBox For PC – Use UBox On Your Computer

Why does the phone and UBox Camera turn on the intercom with a harsh noise?

This is because the sound of UBox Camera and the MIC of the phone are self-excited, which is like singing in KTV, and there’s a similar self-excitation in the MIC and the speakers. When meeting this situation, just take mobile phone away. This product is a remote monitoring intelligent device, therefore, normal use will not have this problem.

Why my android phone can’t receive the UBox APP notification

For Android phones, because the features of the system, the notification are blocked by the system when it receives a notification, and the push is displayed with the following permissions.

In APP, Me – common settings – notification settings – Auto run Open APP launch permissions and set them to manage manually
In APP, Me – common settings – notification settings – permission management are set to allow notification, and allow lock screen notification,Some of the android 10 or more systems need to be opened in permission management to draw over other apps.
In APP , Me – common settings – notification settings – battery allows ignore battery optimization.

How to use PIR human detection function in UBox camera, why is there alarm when when there is no one?

PIR is a far-release infrared sensor, which is based on the human body’s far-release infrared to determine whether people are active. There are other objects in nature that have the same wavelength of infrared, such as sunlight, mammals, and cars and heat sources.

Serious electromagnetic interference can also cause false triggers to the equipment. The interference of the PIR sensor can be reduced by the following means.

Try to avoid direct sunlight, solar cameras and other outdoor products. Radar technology has been added, therefore, there is no need to avoid direct sunlight.
Where there are more people, it is recommended to turn off the PIR or turn down the sensitivity to reduce false alarms.

Why did the PIR receive the alarm push, and no one in the screen appeared?

Set the device PIR to high sensitivity to capture the video in 1 second. If a person leaves quickly within 1 second or the PIR is disturbed, there may be an alarm that no one appears. Different PIR sensitivity trigger different time and the following is the description of PIR sensitivity and reaction time.

Disabled:	Close the PIR function.
Low:	The device will start to take videos and send an alert to the mobile device 7 seconds from the moment it detects a moving object. B133
Medium:	The device will start to take videos and send an alert to the mobile device 5 seconds from the moment it detects a moving object.
High:	The device will start to take videos and send an alert to the mobile device 1 second from the moment it detects a moving object.

Note: It is recommended to set the PIR detection at “Disabled” or “Low” to save battery power.

See also UBox For PC – Use UBox On Your Computer

Why does the UBox camera battery run out of power in a few days?

Low-power products use a combination of extremely low-power dormancy and fast remote wake-up, which significantly extension battery life and if the battery consumes electricity faster, check the following points:

For safe transport, the battery is usually in a state of about 50% electricity, therefore, it needs to be charged before use.
Frequent PIR triggers could quickly consume battery power, and it is recommended to set PIR for low sensitivity or shutdown in complex environments.
Battery life is typically calculated by watching 20 times a day. Frequent or prolonged viewing of the device can also lead to rapid electricity consumption.
In the case of network instability, the device needs to restart and maintain normal communication with the server. The environment of network instability is related to the number of system wake-up, and the networks which is highly unstable can also lead to faster battery power consumption.

Why are the cameras sometimes jammed?

The work of web products depends on WiFi and the Internet and cell phones. The product 720P has a minimum network requirement of 512Kb upload rate and 1080P is 1024Kb upload rate. If you don’t have enough Internet access, there is something wrong with the jammed situation, on the moment, you can use WiFi test software to test the speed of the network, if the speed is not enough, please confirm with the operator that your broadband speed can be adjusted.

In addition, WiFi routers have too many connections (there is often the case in offices and public places), or WiFi is more disruptive, and the device is far from the WiFi router (more than 10 meters or with a wall blocking) that could also lead to be jammed.

Why is normal for some mobile phones when watching the SD video are ok, but is seriously delayed when watching HD video?

If the SD video is real-time, HD video delay is caused by the lack of video decoding ability. Some Android phones or older versions of apple’s phones, “such as the iphone 5”, if the HD video decoding ability is insufficient, it will lead to the decoding speed too slow, which looks like a video delay.

What are the requirements for memory card for this UBox Camera?

This product is frequently started video products, which is need memory card requirements are relatively high, it is recommended to use genuine 16-128G TF card, the maximum support 128G capacity, please format TF card before use. Because this product is not a full-time video product, the general 16GTF card can meet 30 days of video storage.

What if the memory card is full?

This product supports video recording function, and the earliest video files are automatically overwritten when the memory card is full. In addition, our video is in standard MP4 format and can be played barrier-free on the computer.

What is the function of cloud storage?

This product have free for one month of cloud storage experience period. When the device has an event alarm (PIR trigger event in dormant state, ring doorbell event and device anti-theft trigger event) , the device automatically uploads the 8-seconds event video to the cloud, so that even if no TF card or device is taken away, the key video remains in the cloud. After the probation period, users can buy cloud storage services, and payed users can view the last 30 days of cloud storage video.

What should I do if I’d like to change the location of the Camera to install?

If the WiFi name and password are exactly the same, there is no need to reset, but just change the location. However, if the WiFi name and password are different, it is necessary to wake up the device long press the reset key 5 seconds after hearing “system reset” into the configuration state, Then delete the current device in the app device list and re-install the configuration like a new product.

See also UBox For PC – Use UBox On Your Computer

Will this Camera be attacked or compromised?

This product uses triple security authentication, anti-counterfeiting identity, end-to-end data encryption, anti-stealing, and the network side also cannot read equipment and user data. The device end adopts the strictest firewall and security audit strategy, and the third party cloud shield is used to prevent the intrusion network side, and the maximum 300GDOS attack is protected. Therefore, please feel free to use. This product will neither disclose privacy nor be mobilized by malicious code as a “broiler” attack on other Internet devices.

How to use the indoor ding-dong machine for doorbell products?

Doorbell products can be selected for use with ding-dong machines in house. When ringing the doorbell, the indoor ding-dong machine will also send a reminder, when pressing the ding-dong machine matching button for a long time, until the ding-dong machine LED light, it shall press the doorbell button to complete the ding-dong configuration, and one doorbell can be equipped with multiple ding-dong machines for simultaneous use.

What is the function of the USB on the UBox Camera?

USB port is used for battery charging, with charging current of about 500-800mAh. It usually takes 8 hours to fill two batteries, and if the product uses more batteries, the longer the battery is charged.

How often do UBox solar camera products need to be recharged?

Solar panels typically designed by solar cameras can support a continuous month of wet weather when the sun can shine. If it’s rainy for more than a month or frequently wakes up the device, it should take it off and use the USB power to recharge it. When USB charging or solar charging, the battery status can be seen in the app preview interface.

Why the phone can access UBox Camera at home and not when they’re out?

the device can be accessed at home and cannot be accessed outside. There may be two situations as follows:

The WiFi the device is connected but its not connected to the network. Please check the wifi connected to internet and work normal.
The APP does not have the permission to use the mobile phone’s 4G data. The mobile phone can only access the device when connected to WiFi. In this case, you can open the permission of using the 4G data of the APP in the APP permission setting of the phone.

how to share the UBox Camera with family and friends?

if you want to share the device with others after the device has been configured, you need to ask him to download the APP on his phone and register an account. Then you can enter the account you want to share in the device list interface – Settings(icon) — sharing permissions — share — and enter the account you want to share. The master can also set the device access permissions of the Shared object, such as intercom, video playback, etc., so that the distributor cannot share the device with others.The APP has no limit on the number of users to share, but can only allow three people to watch at the same time, one can talk same times.

Video Guide

The post UBox Camera complete guide UBox For PC first appeared on NVR IPCAMERA SECURITY.

How to setup Sricam SriHome Products

M.Salih ASLAN — Thu, 29 Dec 2022 20:22:37 +0000

How to setup Sricam SriHome ProductsTo protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s authorization, or they cannot access even with camera ID and password.

1. How to share camera to other users

To protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s

authorization, or they cannot access even with camera ID and password.

The way to get permission is as follows:

Step 1：Log in “SriHome” App, tap Settings -> Visitors Management -> Add.

There are 2 types of permissions:

Operator: Watch live video, set time,video, alarm, records and so on.

Visitor: Only watch live video

You can find the user’s App ID as figure 2-2 Menu.

Read Next :

How to set up Geeni smart Wi-Fi camera

Sricam installation and user guide

How to setup Sricam SriHome Products

Step 2: The share adds a device

After the administrator is authorized as a visitor or operator, you need to add equipment by yourself.

Note: There is no requirement for the operation sequence of step 1 and step 2. You can also operate step two first and then perform the operation of step one.

( Video guide for share user : https://youtu.be/dOkhgOBsYqY)

2. How to setup microSD card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is malfunctioning

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click “OK”.

Step 6: In the popup window，click“ Finish”.

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click “OK”.

Step 6: In the popup window，click“ Finish”.

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

5. How to change my camera’s password

Our camera password is saved in the camera. The SriHome app also has an account password. Don’t get confused. These

two passwords play different roles, and they work together to ensure only legislate user can access.

You can change password by tapping Settings > Security Setting.

Enter the original password of the camera,and then enter the new password.If you forget the camera password,you can press the reset button

for about 3-5 seconds to restore the camera to its factory setting(factory default password 888888)

6. How to find the user’s App ID

Tap icon to find it. As figure 1 and figure 2.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

7. How to change App password

Step 1. Running sriHome App, then tap “ Sign Out” as figure 1.

Step 2. Tap “Forgot password” icon as figure 2, After that, you can change App password.

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to adjust the sensitivity of motion detection

You can adjust the sensitivity of motion detection on SriHome mobile App.

The higher digit the sensitivity, the camera will be more easily alarmed. “100” is the maximum sensitivity.

11.How to change the resolution of recording

Open Settings>Open Recording Settings>Click Recording>Select HD Recording Type

The post How to setup Sricam SriHome Products first appeared on NVR IPCAMERA SECURITY.

Swann Security Troubleshooting All Devices

M.Salih ASLAN — Sat, 26 Nov 2022 20:32:04 +0000

Swann Security Troubleshooting All Devices

Remote Access – Basic Troubleshooting

If you’re having trouble with setting up your Swann unit for remote viewing, or the remote viewing was working but has since stopped, here are some simple steps for you to try.

1) Reboot the recorder or camera

Rebooting the device both clears the memory and sets up the basic network parameters of the recorder or camera again. This can help if the router has “lost” the device from the routing table or if the device requires a new local IP address.

2) Reboot the modem and/or network connection devices

There may be an issue with your modem or network connection that is preventing the Swann unit from contacting the internet correctly. Rebooting these devices can correct these issues.

3) Reconnect the network cable and/or try a different one

For some Swann units such as recorders, the network (Ethernet) cable connects your device to your internet connection devices such as a modem or a router. Sometimes the contacts may become loose requiring you to replug the cable for the recorder to start working again. We suggest testing the cable on a different LAN port, located behind your modem/router. If this also fails, then your cable may be defective and may need to be replaced. If you have a spare network cable lying around, try switching the cable to see if it helps.

4) Reset the recorder or camera

For recorders – While this step is rather drastic, it can also be of use where the recorder’s settings have been misconfigured or if you have changed or reconfigured your network or internet hardware. This will clear all the settings from your recorder, including your network settings which could be causing the issue with your local/remote access from phone or computer.

If this step seems like a lot of work to recover from, do not forget to export the settings of your recorder to a USB stick before you proceed. That way, if the reset does not correct the issue, you can easily recover the settings lost. Also, if the reset did solve the issue, you can reapply the settings to see if that was what caused the issue. Check your recorder’s user manual for configuration export instructions.

For Wi-Fi cameras – if your camera has settings related to network, it might also be misconfigured or something has changed internally. Be aware that there is no exporting of settings here therefore, if you will reset your camera, you might re-do the first time setup.

Swann Security Troubleshooting All Devices

Load More :

Problems with Swann Security Cameras

Swann Latest Firmware Files Guide

Swann Security Password Reset All Model

Swann Security – Error: Device has been disposed

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800

This error message means that the username and/or password you entered on the app doesn’t match your recorder’s credentials.

To resolve this, you need to go to the recorder itself and try to log in – this is to ensure that you have the right username and password of your unit.

Once you have it, you may try to add the device again and carefully enter its credentials on the app. In summary, you need to:

Select Pair Device.
Scan its QR Code (either the sticker on top of your unit OR in Menu)
Enter the recorder’s credentials (case sensitive).

You may find this video useful but most importantly, you need to have your recorder’s username and password with you as this is needed when pairing your recorder.

Setup Cloud storage to OS 5 recorders

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800

Swann’s OS 5 recorders now has the feature to save images or recordings through Cloud which might be more accessible to you without being on the unit itself. This can serve as another way to get notified when there’s a movement detected on one of your cameras.

Couple of things to prepare:

Make sure to have a Dropbox account ready. If you don’t have one, visit Dropbox and register first.
Then make sure your recorder is connected to the internet. Not having this will obviously not send the recordings on the Cloud or even give you access online.

Setup

On Swann Security app, go to Menu > Dropbox.
Choose your recorder that you want to setup.
It will open Dropbox app or Dropbox website will open (depends on what you have) – make sure you are logged in to the Dropbox account where pictures or videos will be saved.
Allow – choose this to allow Swann Security to gain access on Dropbox.
COMPLETE! – it will go back to the Swann Security app once you chose Allow. Tap again the recorder and this message (image at the right) should appear.

In case it repeats step 3, just cancel it or go back, then you’ll see this message (image at the right).

Enable Cloud Notification

Go to Menu > Alarm > Detection
Click on Action
Enable Picture to Cloud or Video to Cloud on selected Channels.

…and you’re DONE! Now every time the recorder detects movement, it will then send it to your Dropbox.

Be aware of the following:

Default Dropbox storage has limited storage space

Not all channels can be selected to upload video

Uploads to Dropbox consume upload data, be aware of potential additional charges when using an internet connection with caps/data usage charges

Consider using the Overwrite option to select a timeframe that the Cloud storage uses, to keep the storage from filling up. Note that if the storage fills up before the Overwrite deadline, that it will operate the same as Auto

Be aware that a desktop PC with the Dropbox software installed may download any recordings to the Dropbox folder on that PC

Password Reset for SwannBuzz Account

This article will guide you on how can you reset the password of your SwannBuzz account.

	Open SwannBuzz then tap Forgot Password? below the Password field.
	Enter your registered email address then tap Get New Password.
	Now check your email (even your Spam or Junk folder) to get the temporary password. In the app, tap Return to Sign in
	Get the new password. Go back to SwannBuzz app then log in using your email and new password.
	Once logged in, it will ask you to set a new password. Enter it on both text fields. Tap OK and that will now be your new password.

NOTE: If you didn’t receive an email and you are using a private email similar to .gov or .edu emails, please contact your IT or the domain.

OutbackCam: Why detection angle different to viewing angle

The OutbackCam utilizes a passive infrared motion sensor so that the system is able to run in a stand-by mode. This means the battery life of the system is extended from what would otherwise be hours, into weeks and/or months. When activity is detected by the motion sensor, the camera component that was previously switched off is now activated and takes one or more snapshots. Due to the time difference between when motion is detected and when the camera is able to take its first photo, we have extended the detection angle so that an object moving through the shot will be captured despite the activation delay.

Having said that, passive infrared motion detection is not a flawless technology. You will get times where the sensor detects motion when there is none. When passive infrared motion detectors are used outdoors, there is a higher likelihood of false alarms due to a large number of varying environmental variables such as temperature, wind speed, time of day and lighting conditions.

If you believe this renders the system unusable, you could try using race tape (a.k.a. gaffer tape) to tape either side of the white passive infrared sensor until you have an acceptable detection angle.

How to get the MAC address of a recorder using an Android device?

If you forgot your password but needs to login to your recorder, you most probably need the MAC address of the recorder to enter. We have couple of articles to help you with that HERE but all of those require a computer.

This article will help you get the MAC address of your unit by the use of an Android device and a 3rd party app called Fing.

Scan this QR code and install the app:

or go to Playstore and search for Fing.

Once the app is installed, here are some requirements:

You must be at the location where the unit is.
The Android device must be connected to the same router where the recorder is connected.
You must have a monitor and mouse connected to the recorder to input the MAC address later.

Now, open Fing then tap on the Refresh button at the top.

If it asks for permission, select Enable Location Permission.

After that, you will see a list of devices detected on your network. Look for a Device that has Swann or with MAC address that starts with BC:51:FE or EC:71:DB.

Once you got your MAC Address, visit the article that is meant for your device HERE to know how to reset your password.

How to enable push notification of Swann apps in iOS?

Upon installation or while using the app, it will ask for some permissions to be allowed.

Check the instruction below if you chose Don’t Allow on the initial setup:

Phone Settings

Go to Settings on your phone and select Swann Security.
Enable Notification and Location – as for Location, choosing either Always or While using the app works fine.

App Settings

This applies to Swann Security only; go to the Menu then select Notification. Make sure it is enabled.

Recorder Settings

For recorders compatible to Swann Security, check this article: How to enable push notification on recorders with V8 firmware?

How to change the position of the Date and Time display bar on my DVR

You can adjust the position of the OSD from the menu display of the DVR. It has to be done directly from the DVR, using the monitor that is connected either to its VGA or HDMI output.

You simply open the menu of the DVR, go in the menu display, and then, from the camera tab, click on SET next to the OSD Display Position.

Afterward, with the mouse connected to the DVR, left click on the date and time display , hold down the button and drag the display wherever you wish .

The position chosen for the Date and Time Display will be reflected on the live view on your computer screen, should you access the DVR through the Network Interface ( and also on the recorded videos if you have enabled record date from the Display menu of the DVR ).

How do I improve my remote viewing performance?

If you’re experiencing any intermittent connectivity issues when streaming or playing back videos from your recorder, on either the computer software or phone app, then the problem may be related to a limitation with your internet connection speed.

It is important to consider the amount of bandwidth needed when viewing your cameras remotely.
Increasing the video quality of the stream also increases the amount of data needed to upload the video onto your phone or computer.

You can use this article to help you check your speed before continuing to adjust your settings.

The diagram below summarizes the data transfer process of when a video is being uploaded to the server and then downloaded onto the user’s phone.

The recorded video is encrypted and uploaded onto the server (internet)
The file is then downloaded onto the computer or phone.

This is why the download and upload rate is important when streaming videos from a remote location. The higher the quality of the recordings, the more data is needed to be upload onto the server.

There are a couple of things you can change on the recorder to help improve the streaming service.

Reduce the streaming quality, on the phone.
Reduce the sub-stream resolution and bitrate, on the recorder.

See instructions below.

Stream on Fluent

This step is necessary for us to use lower bandwidth when streaming the cameras.

You may want to keep in mind that the quality will be lower than expected to lessen intermittent connections and get a smoother experience when viewing the cameras.

These are the things you can do using the software or app.

If you are accessing the recorder using SwannView Link software, click the Play button at the right and choose All channels fluent.
If you are using SwannView Link app, tap Stream and choose Fluent.
If you are accessing the recorder using SwannView Plus software, right-click on the recorder at the left side and choose Set Sub-Stream To All.
If you are accessing the recorder using HomeSafe View software, right click on your recorder at the left, and choose Set Sub Stream to All.
If you are accessing the recorder using HomeSafe View app, tap on the Stream icon and choose Substream.

Changing substream resolution and bitrate

If the previous steps didn’t help, here is another thing we can do and that is changing the resolution and lowering the substream bitrate. Once again, you will see difference in quality after doing this step.

For SwannView Link users

Go to your NVR and access the Menu.
Proceed to RECORDING > Encode.
Change the Encoding Parameters to Substream for us to deal with just Substream settings.
Change the resolution to CIF.
Set the bitrate to the 128kbps.
Click Copy To and select all channels to copy the settings.
Click on Apply to save the settings.

For SwannView Plus users

Go to your NVR and access the Menu.
Proceed to RECORD > Parameters > Substream for us to deal with just Substream settings.
Change the resolution to CIF.
Set the Video Quality to the 128kbps.
Click on Apply to save the settings.
Click Copy To and select all channels to copy the settings.
Click on Apply to save the settings.

For HomeSafe View users

Go to your NVR and access the Menu.
Proceed to RECORD > Substream for us to deal with just Substream settings. Be sure the Channel selected is CH1.
Change the resolution to 352×240 or 352×288.
Set the Video Quality to the 128kbps.
On the Copy section below, first selection should be CH1 and second selection should be All. Click Copy to copy the settings to all channels.
Click on Save to save the settings.
Repeat the steps 1 to 6 but on step 2, proceed to RECORD > MobileStream.

The idea of this procedure is to set each camera to use 128kbps when streaming on substream or fluent.
This also means that if you have:

2x cameras – recommended upload speed of your internet connection is 256kbps
4x cameras – recommended upload speed of your internet connection is 512kbps
8x cameras – recommended upload speed of your internet connection is 1Mbps

General Port Forwarding Guide

The first step to port forwarding is to determine which ports you need to open. You should able to tell by reading the documentation that applies to your Swann product, or by simply having a look through the network configuration menu of your Swann system.

Our systems will use, by default, one or more of the following ports:

80
85
554
8000
9000
18004

The next step is to open those ports. In order to have a port forwarding setup that will keep working, it is important to ensure that the IP address of the DVR inside your Network will remain fixed so that the port forwarding rules are not invalidated.

You can either set a static IP address (Static LAN IP) on the DVR instead of relying on the Dynamic Host Configuration Protocol (DHCP) of your router or, if your router permits it, you can reserve a LAN-IP address for the DVR through the settings of your router. Some routers call it a Static IP allocation, some call it an IP reservation.

If you know how to set up a Static IP address on your recorder or if you have already successfully done so, please go ahead directly to the port forwarding step.

A simple way to set up a Static IP address on the recorder is to look at the network information that your router has given to the recorder and then modify it slightly. You will find that in the network configuration menu of your recorder.

1) Take note of the IP address (IPv4) of the DVR when it is on DHCP mode.
2) Take note of the Gateway address (this is the address of your router on the network).

You will notice that there are 4 sets of up to 3 digits per address, separated by 3 dots.
The 3 first sets of digits for the IP address (IPv4) and the gateway are the same. Only the last set of digits is different. It is important that it remains so.

When you choose your Static IP for the DVR, keep the same 3 first sets of digits the same as they were when on DHCP mode. Then choose a number between 200 and 254 for the last set of digits of the IP address. This should in most circumstances ensure that you are not going to create an IP conflict later since it will almost certainly be outside the DHCP pool that the router uses when it automatically assigns addresses to other devices connected to your network.

Keep the Gateway address the same as it was when on DHCP mode. This is basically the address of your router, and we need to preserve this if you want to connect to the DVR from outside the network.

Keep the Subnet Mask exactly as it was on DHCP as well.

The preferred DNS (DNS1 or primary DNS) should be the same as the gateway address.
We normally suggest to set the alternate DNS (DNS2) as 8.8.8.8 (008.008.008.008).
This is a DNS server provided by Google as a free public DNS. This will ensure that your DVR can communicate with the Internet Addresses optimally.

Port Forwarding:

Now that the DVR has a LAN IP that is configured to remain constant, it is time to access the router and to set forwarding rules on it. The ports will be forwarded to the LAN IP address of the DVR.

You should already have the address to access your router through your browser. It is basically the gateway address that you have found on the DVR.

Type that address in the address bar of your Browser and this should bring the login page of your router.
You should know the credentials to access your own router. If you do not, it is possible that it is recorded on a label on the router. If you cannot find your router credentials, contact your router supplier.

All routers are different, so it’s near impossible to include in one single guide how port forwarding is done on thousands of different routers. You should refer to the documentation that came with your router for the exact method for port forwarding on your particular router.

If you are unable to find the instructions for your router, or you are unable to configure the ports, please contact your router supplier for more information.

After having applied the port forwarding rules on your router, you should check that the ports have been correctly opened.

To see if your ports are already open, we advise you to visit a website such as www.canyouseeme.org from a computer that is connected to the same network as your recorder.

You can use the port checker tool of that site to check whether or not your ports are open.
The IP address displayed on this website is the one provided to your router by your Internet Service Provider (WAN IP).

Upon clicking test port, it will either say ‘success’ or will inform you that the tested port is not yet accessible.

If your ports are already open, you can skip a bit of text and go straight to the remote access section.

If the ports are still closed, keep in mind that many routers need to be restarted before new settings start working. Many router have a restart or reboot button in their maintenance or system page. If you cannot find it you can switch it off and switch it back on . Most routers have a on/off switch. If yours do, it is best to use it. Otherwise, you might want to resort to unplugging its power cord and then reconnecting it a few seconds later.

Give it a few minutes to restart and then test once more whether the ports are opened.

If the ports are still closed, then you may have a complex network configuration, and you will need to contact your router supplier for support.

Remote Access:

Once all the ports are open, you should already be able to access the DVR remotely .
However, keep in mind that many Internet Providers give their customer a Dynamic IP address.
This means that your IP address might sometime change , sometimes sooner than later.

If your Public IP is a dynamic IP or If you are unsure whether your Public IP is static or dynamic, we advise to set up a DDNS address first. Go straight to the DDNS setup section.

If your know that your Public IP address is Static (you may want to call your ISP to verify) then you are ready to access the System remotely.

Computer access with a browser:

If your Swann Product has a Web port or a HTTP port, you should be able to access it remotely through your Web Browser with an address in the following format:

http://PublicIP:webportnumber

The Public IP is the IP address given to your Internet Connection by your Internet Service Provider.
You can see that address on that status page of your Router or you can also see it from sites such as www.canyouseeme.org or www.whatismyip.com if you access the site from a computer connected to the same router as the Swann recorder.

For example, if the http port number is 85 and the Public IP is 99.99.99.99, you could access your system through a browser with that address: http://99.99.99.99:85

(Note that Internet Explorer may be the only browser supported depending on the product that you have)

Computer Access with the software:

To access the Swann Product with the computer software that would have come with your product (if there was any), you will typically need to use the server port which more often than anything will either be 8000 or 9000.

For example, if the server port is 9000, you would put the following in the login screen of the software:

Address: 99.99.99.99
Port: 9000
user: admin (by default)
password : the admin password of the recorder

Computer Access with a smartphone app:

Most of our Swann systems have mobile access capability. Some of the older models are not equipped with this feature, or support phones that are no longer current.

First you must ensure that your Swann system supports mobile access and if so, which app you need to use.
You also need to know what port you will need to use.

See from the documentation whether you need to use the server port or a special mobile port such as 18004 on some systems.

Typically the port to use for mobile access is either 8000 or 9000.
Only on rare instance would you be able to use a web port to access the Swann device with a mobile app.

You will typically enter the following information in the device setting page of the app.

Device Name : choose_any_name_you_like
Address/ Host /Server: Address: 99.99.99.99
Port: 9000
user: admin (by default)
password : the admin password of the recorder
Channels: number of channels on your recorder (this is sometimes not entered, but automatic after saving the information)

DDNS Setup

If the IP is to change and you then do not know what new IP address the Network Infrastructure of your ISP has assigned your Internet connection, then you will then be unable to access your system remotely until you find out what new address you have. Again, you could find the new address from websites such as www.canyouseeme.org or www.whatismyip.com but this is not best way to go . If you have a Dynamic IP address, we recommend you to set up a DDNS Domain Name. Both the Domain Name and the Public IP address are considered to be an Internet address. While the principles of DDNS are quite complex, one can make use of it quite easily. It is hardly more complex than browsing the World Wide Web from your personal computer everyday.

You can make it so your Public IP address has a domain name linked to it. The DDNS services provided by www.dyn.com are easy to use, inexpensive and are widely supported by a number of routers. Please visit their site for more information on setting up a DDNS account.

How to access the System Remotely with a DDNS address :

Computer access with a browser:

(Internet Explorer may be the only browser supported depending on which product you have.)

If your Swann Product has a Web port or a HTTP port, you should be able to access it remotely through your Web Browser with an address using the following format:

http://:webportnumber or http://:httpportnumber

for example, if the http port number is 85 and the domain(host) name is mydvr.dvrdns.org, you could access your system through a browser with the URL: http://mydvr.dvrdns.org:85

Computer Access with the software:

To access the Swann Product with the computer software that would have come with your product (if any), you will typically need to use the server port which more often than anything will either be 8000 or 9000.

For example, if the server port is 9000 and your domain(host) is mydvr.dvrdns.org, you would put the following in the login screen of the software:

Address: mydvr.dvrdns.org
Port: 9000
user: admin (by default)
password : the admin password of the recorder

Computer Access with a smartphone app:

Most of our Swann systems have mobile access capability in addition to access from a PC, however, some of the older systems don’t provide this feature with current handsets.

First you must ensure that your Swann system supports mobile access and if so, which app you need to use. You also need to know what port you will need to use.

Check the system’s documentation to determine if you need to use the server port or a special mobile port such as 18004 on some systems.

Typically the port to use for mobile access is either 8000 or 9000.

You will typically enter the following information in the device setting page of the app .

Device Name : choose_any_name_you_like
Address/ Host /Server: Address: mydvr.dvrdns.org
Port: 9000
user: admin ( by default )
password : the admin password of the recorder
Channels: number of channels on your recorder (this setting can be automatic depending on the device)

The post Swann Security Troubleshooting All Devices first appeared on NVR IPCAMERA SECURITY.