How to add a Hikvision NVR to Hik-Connect

Before you start…​

Part 1: Enable Hik-Connect on the NVR…​

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Part 2: Set up Hik-Connect on your mobile phone or tablet…​

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Part 3: Add the NVR to your Hik-Connect account…​

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Other tips…​

Guides for Hikvision NVRs with V5 firmware

How to set up motion detection and alerts on a Hikvision NVR

What is Motion Detection and why is it useful?​

Motion detection is one of the easiest events to set up and will notify you as soon as a person or vehicle enters a predefined detection zone in your scene. Traditionally, it would just rely on lots of pixels changing between frames in your camera’s video stream, which would indicate movement in the scene.

Of course, this would cause lots of alerts for things you are not interested in, such as animals, moving plants and rain. Hikvision’s Acusense cameras and NVRs now have something called Motion Detection 2.0, which cuts the false-positive detections right down as will only notify you when people and/or vehicles are in the scene by learning what they look like. In this simple step-by-step guide, we will show you how to get motion detection set up on the new NVR 5.0 web interface.

Step 1: Go to your NVR’s Motion Detection configuration page…​

Step 2: Configure your Motion Detection zone and rules…​

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Quick tip…​

If you find that the camera preview is too small when drawing your detection zones, you can switch the view to full screen by clicking on the Full screen (four arrows) button in the toolbar, and then exit full screen by pressing Esc on your keyboard.​

Step 3: Set the arming schedule to specify when you want Motion Detection active…​

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Quick tip…​

If the 30-minute segments are not precise enough for you, you can finely tune a period of arming or disarming by double-clicking on the segments and specifying your start and end times in minutes using the arrows.​

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Step 4: Set what you need the NVR to do when a camera detects a target…​

How to connect an IP camera to a Hikvision NVR

Adding cameras to your Network Video Recorder (NVR) is a crucial step in any CCTV setup. Not only does it allow you to store and access all your camera recordings in one place, but it also simplifies camera configuration. In this simple step-by-step guide, we’ll show you how to add cameras to a Hikvision NVR using the new NVR 5 web interface.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

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Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

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When these are completed, click OK.​

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Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

Source : https://www.use-ip.co.uk/forum/forums/guides-for-nvrs-with-v5-firmware.71/

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<p>The post Guides for Hikvision NVRs with V5 firmware first appeared on NVR IPCAMERA SECURITY.</p>

We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

AlfredCamera Setup Guide

What is AlfredCamera?

Our features have been developed for one reason—to help bring you peace of mind. “Simple security at your fingertips” is what we strive for. 

With over 15 million users worldwide, AlfredCamera is the world’s most popular home security camera. We all have someone and something we deeply care about. Whether it’s to keep your babies, pets, or other family members safe or keep an eye on your home, Alfred is here to help you. We believe that everyone deserves the peace of mind, so we made home security easy and free for everyone. 

AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, or AlfredCam (Alfred’s own hardware camera). All you need to do is register an Alfred account, and you will be able to start using them as your security cameras. Once your camera device is all set, you can watch live sessions, Event videos, or Continuous Recording Footage at any time and anywhere. 

With our Motion Detection technology, you can detect any motions you might want to know, whether an alarming intruder at your door or simply your excited pet running through the house. In addition, you can also turn on the Continuous Recording to never miss anything. If you would like to check  Moments and Events videos, you can find all the videos triggered by the motions when you were gone. If you would like to check what happened in the past 8 hours, including all the Events, you can playback the Continuous Recording footage. 

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How do I set up AlfredCamera?

Our mission is to make home security simple and accessible to everyone. AlfredCamera helps to turn your device or computer into a security camera, and you only need at least two of them to set up your security systems. You may find our app on Google Play Store or App Store, or you can also use Alfred’s Web on your computer, or even use AlfredCam (Alfred’s own hardware camera) to set as your security camera. 

To know how to set up your AlfredCam, please see here. To set up AlfredCamera on your own devices, please scroll down for a step-by-step guide: 

Step 1 – Prepare 2 devices (mobile or tablet)

Requirements: 

You will use the 2 devices as a

Step 2 – Download Alfred app 

Download Alfred app on your 2 devices from

Step 3 – Log In to the Alfred App

There are three methods to log in to the Alfred app: Google/Email/Apple. If you choose to log in with your email, please enter your email address, then check your inbox to receive a verification email. Afterward, click the link inside the email to verify your account.

Step 4 – Connect two devices

There are 2 options to connect your devices:

Option A : Log in to the same account on two devices

Option B : Connect two devices via scanning the QR code

https://youtu.be/wEh6S9wcX6A

• Log in with your account 

• Tap the Camera Tab

• Tap  Add a Camera  to generate a QR code

• Tap  Scan to Link to Viewer Device to open an in-app scanner

• Scan the QR code on the first device

⚠️ Note: If you are unable to scan the QR code successfully, please check the following:

Step 5 – You’re all set

Now you can start watching live and recording videos now!

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⚠️ Note: Refrain from pressing the power button or home button on your Camera devices may cause your camera to go offline. 

Is AlfredCamera free?

AlfredCamera is available for free in the App Store and Google Play Store. As Alfred believes that everyone deserves a peace of mind, we offer many features for free to all users. You may use Alfred’s service on your mobile devices (Android and iOS) and computers, or our AlfredCam with free setup charge and subscription. 

If you’d like to access advanced features that offer more security, please subscribe to the monthly or yearly Alfred Premium plan. To help you know more details about Alfred Premium, this table will help you determine which of these meets your needs. 

Features and Subscription Plans

* = Only available on Android devices
** = Currently not supported on WebViewer

 👉🏼 To subscribe to Alfred Premium, simply tap the top of the home screen.

⚠️ Note:
A. Local currencies/taxes may apply, you may check and confirm the total cost before confirming your payment. 
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B. AlfredCamera only offers free software service with limited free features. You may use your own spare devices and computers, or purchase AlfredCam via the in-app purchase. 

What devices and systems does AlfredCamera support?

AlfredCamera works on Android devices, iOS devices, computers, and AlfredCam (AC101) (Alfred’s own hardware camera).

To make home security accessible to everyone, we try to make AlfredCamera available on as many smartphone/tablet devices and operating systems as possible. You can connect devices running across Android and iOS systems, use Alfred’s WebCamera / WebViewer, or AlfredCam.

As a rule of thumb, if you can find the AlfredCamera app on the Google Play Store or App Store on your device, it most likely means that the Alfred app can run on your device. However, we do not support any IP cameras or security systems on the market, but you may use AlfredCam, Alfred’s hardware camera. 

What are the recommended OS requirements for my device?

What if I don’t have two devices that run above iOS 11 or Android 5.0?

If you do not have at least two smartphone or tablet devices that run above iOS 11 or Android 5.0, you can use one of the alternatives given below:

What are some of the requirements to use AlfredCamera?

Alfred is all about seamlessly turning old and retired smartphones or tablets into home security cameras. AlfredCamera can run on different platforms and devices, such as Android and iOS, computers, and AlfredCam. 

As we stated that AlfredCamera allows you to build a “Simple Security at Your Fingertips”, it only requests certain minimum storage and internet requirements to set up. In this article, you will learn more about: 

Storage Requirements

Motion Detection

While Alfred keeps your Events and Moments in the Cloud, we still need some local storage to generate snapshots and perform other basic actions on your device.

Continuous Recording

The Continuous Recording footage is saved on your Camera device instead of in the Cloud. Free users and Premium users have different storage requirements: 

Alfredcam (AC101)

AlfredCam is Alfred’s own hardware camera, which requires an SD card inserted if you want to enable Continuous Recording. On the other hand, there are no other storage requirements if you only use the AlfredCam for Motion Detection. Event (motions triggered) and Moment (manually recorded/saved) videos are stored on Alfred’s Clouds for 7 days or 14 days depending on your subscription status. 

Internet Requirements

1. Not only your Camera and Viewer devices, but AlfredCam also needs internet connections to function

Most of our users connect their Camera devices or AlfredCam to their WiFi at home and use their Viewer devices on mobile or office networks. However, the WiFi signal has a higher chance of being unevenly distributed or inconsistent, so we recommend checking Connection Report or WiFi Signal Strength (for AlfredCam) to see if your WiFi signal needs to be improved. You can also use the WiFi Analyzer app to help find an area with the strongest signal to place your Camera device or AlfredCam.

Additionally, you can try the following suggestions to improve your network stability (this does not apply to the AlfredCam): 

2.  How much data does Alfred use?

Data consumption may vary depending on lighting conditions, movement frequencies, and more. While it’s hard to be specific about Alfred’s data consumption, here are some guidelines that might help you:
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If you want to get a more accurate idea of how much data your Alfred needs, we recommend that you test Alfred out for a day or two. 

3. Does Alfred work when I’m abroad?

As long as all devices are connected to the internet, Alfred works regardless of the distance between the devices. Make sure your Camera devices have a stable connection and that your Viewer devices are connected to a WiFi network or can access international roaming.

When you’re away from home, don’t forget to keep your Camera devices plugged in.

⚠️ Note: Since Alfred relies heavily on Google’s technology, if the country you’re in doesn’t support Google, Alfred will not be able to function properly.

What permissions does Alfred need? How do I turn them on?

To ensure it runs smoothly, there are a few permissions to grant Alfred. Below are the permissions Alfred needs and why:

👇🏼 Please follow the instructions below to grant Alfred permissions: 

Grant microphone permission

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Microphone“

6.Choose “Allow only while using the app“

7.For Android 11+ devices, disable “Remove permissions and free up space” under the Unused apps

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Microphone toggle

Grant camera permission  

📱 Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Camera“

6.Choose “Allow only while using the app“

📱 iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Switch on the Camera toggle

Grant Media and Photo permission 

📱Android devices

1.Go to Settings on your Camera device

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Permissions“

5.Tap “Files and Media“

6.Choose “Allow access to media only“

📱iOS devices

1.Go to Settings on your Camera device

2.Swipe down to find the Alfred Camera app

3.Tap “Photos“

4.Choose “All Photos“

Grant permission to display over other apps (Android 10+ only)

1.Open “Settings” on your Camera phone

2.Tap “Apps“

3.Tap “AlfredCamera“

4.Tap “Display over other apps“

5.Switch on the “Allow display over other apps” toggle

How do I set up AlfredCam?

Our mission is to make home security simple and accessible to everyone. With AlfredCam, you only need one Viewer device to set up your security systems. You may download our app on Google Play Store or App Store on your Viewer device, and pair it up with AlfredCam (Alfred’s own hardware camera).

To set up your AlfredCam, please scroll down for a step-by-step guide: 

Download the AlfredCamera app on your Viewer device

Please download the AlfredCamera app on your Viewer device from one of the below platforms (see more information on the device and systems requirements here): 

Create or Log in to your account

If this is your first time using the AlfredCamera app, you will be asked to set up an account. You may sign up with your Google account, Apple ID, or email address to create a new Alfred account. You can see more information on how to set up your Alfred account here.

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Connect AlfredCam with your Viewer device

1.Make sure your AlfredCam is plugged into a power source, you should see the Status LED on your AlfredCam is in solid RED 🔴.

2.On your Viewer device, tap “Add a Camera” and select “AlfredCam“
   

3.AFTER the Status LED turns slowly blinking GREEN 🟢, tap “I see the green light blinking“
⚠️ Note: If you do not see the green light blinking, please tap “Not seeing the green light blinking?” and reset your camera with the paper clip by pushing the reset button in for 5 seconds. When you hear a beep from your AlfredCam, please tap “I heard a beep“. Then follow the instructions to retry again.

4.Select your 2.4GHz WiFi network > tap “OK” > enter your network password > tap “Next“
   ⚠️ Note: The Alfred app will only ask for location access during the pair-up process by searching for the WiFi nearby to help pair up devices. If you have privacy concerns, you may choose “Allow once”, and the location access will be automatically de-authorized after the pair-up process is complete.

5.Scan the QR code
A. Hold your camera up to your phone screen with the QR code displaying, and keep 6-12 inches of distance in between.
B. AFTER you hear “QR code scanned“, tap “I heard QR code scanned“. Then wait for a few seconds to complete the setup.⚠️ Note: To avoid glare causing unsuccessful scanning, please remove the transparent sticker on the AlfredCam and adjust the screen brightness.  

6.Once the Status LED turns solid Green 🟢, you’re all set! When prompted on the next screen, follow the instructions to turn on Motion Detection.

What type of SD cards are compatible with AlfredCam?

Choosing the right SD card for your AlfredCam is crucial to ensure reliable and efficient storage of video footage. With so many options on the market, it can be difficult to determine which ones are compatible with your device.

The following table provides a list of recommended SD cards that have been extensively tested and found to be the most compatible and reliable options for your AlfredCam.

⚠️ Note: Storage support ranges from 4GB to 256GB in FAT-32 format. Proper formatting is crucial for optimal performance, so it is recommended to ensure the SD card is correctly formatted before use

How to reboot or factory reset AlfredCam?

Reboot AlfredCam 

Reboot Remotely 

1.Tap the Camera’s settings wheel 

2.Scroll down and tap “Reboot Camera”

3.Confirm by tapping “Reboot”

4.Your camera will be temporarily disabled/offline and then reboot itself once the update is complete. It may take a few minutes to complete the process. 

⚠️ Note: While your AlfredCam is being rebooted, the app will automatically take you back to the camera list. Your AlfredCam will be offline for a few minutes  (you may see error code 7007) before it comes back online by itself.

Reboot Manually 

If you are not able to reboot remotely, you can manually unplug and plug it back in again to reboot your AlfredCam. 

Please make sure to check your LED indicator light before unplugging your AlfredCam. When the LED indicator light is flashing green, it indicates that it is in the middle of updating its firmware. Unplugging during the firmware update or video recording may cause fatal damage to hardware or even fail to save videos. 

Factory Reset AlfredCam 

Resetting your AlfredCam device may be necessary to troubleshoot any issues that you encounter while using it. This could include situations such as changing your current Wi-Fi name or password, moving your AlfredCam to a different location with a different Wi-Fi network, or other situations that require a network reset. 

⚠️Note: 

Night Vision (AlfredCam)

Night Vision can be switched Automatic, On, or Off

Automatic          On                   Off

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AlfredCam’s Night Vision functions based on six 850nm infrared LED lights on each camera to show you a clear black and white image even in a dark environment. It allows you to see objects up to 16ft (5m) to 22ft (7m) away, depending on the size of the objects and the light source around them. When Night Vision is set to Automatic, it will detect the light source around the environment and automatically switch to black-and-white vision when there’s insufficient light. 

Night Vision: Automatic (Recommended)

When Night Vision is set to automatic, it detects the light source around the camera and will either show the natural color or switch to a black-and-white vision when there is insufficient light. If your AlfredCam is in an environment that does not get consistent light, it is recommended to set Night Vision to Automatic. To turn on this mode, please follow the steps below: 

⚠️Night Vision will be set to Automatic by default for new users. 

Method 1. 

1.Enter your AlfredCam live session 

2.Find and tap the Moon icon TWICE (shows a letter “A” in the top right corner when it’s set to Automatic)

Method 2. 

1.Tap the Camera’s settings wheel

2.Turn on the Auto Night Vision toggle

Night Vision: On

Turning Night Vision on means the video image will stay black and white at all times, whether it’s daytime or nighttime. If your AlfredCam is in a dark or low-light environment, it is recommended to turn on the Night Vision to ensure that you can always see clear images. To turn on this mode, please follow the steps below: 

1.Enter your AlfredCam live session

2.Find and tap the Moon icon at the bottom menu (icon turns white when it’s on)

Night Vision: Off

When Night Vision is set to Off, the image will stay in natural color during daytime and nighttime. This means that when the light source in the camera’s view is insufficient, the image could be unclear or too dark for you to see. It is only recommended to set Night Vision to Off when there is a constant light source in the viewable area.

If you would like to turn Night Vision off, please follow the steps below:

What if I’m having trouble pairing my AlfredCam?

Navigating through the pairing process of AlfredCam can sometimes pose challenges. If you’re having trouble pairing the AlfredCam, you may refer to the LED status light as an indicator of your current situation.

The following paragraph will help you find more information and further pair up your AlfredCam:

If the Status LED is slowly blinking Green 🟢, but you’re unable to scan the QR code successfully, please check the suggestions below:

⚠️ AlfredCam only works with 2.4GHz Wi-Fi, please make sure you choose a 2.4GHz Wi-Fi while pairing.

If you hear the following voice command and you see the Status LED fast blinking RED 🔴 and GREEN 🟢, please reset your camera with a paper clip or a pen, pushing the reset button for 5 seconds until you hear a beep, then follow the troubleshooting tips to pair the AlfredCam again.

⚠️Note: The error code and voice command only apply to Firmware version 1.5.0 and above, if your AlfredCam operates in a version lower than 1.5.0 and you’re having trouble, please contact us via the in-app channel.

How do I set up Alfred’s WebViewer?

In this article, you can find out steps to set up WebViewer:

Which browsers are compatible with WebViewer?

Alfred’s WebViewer currently supports the latest versions of Chrome, Safari, and Microsoft Edge. Please make sure you have the most recent browser updates for the best user experience.

How to set up Alfred’s WebViewer 

To set up the WebViewer, please follow these steps:

1.Ensure that you have set up your phone/tablet as a camera before using the WebViewer

2.Open the Chrome or Safari browser and enter the URL for the WebViewer:
Alfred WebViewer | PC as Home Security Monitor

3.Make sure you use the same account in the WebViewer as you do on your phone/tablet

4.Once logged in successfully, you will be ready to use the WebViewer to view the camera

 

Enable Notifications

Are you looking to receive notifications for events while using WebViewer, just like how Alfred works on your phone? Now you can follow these simple steps to enable notifications:

1.Click on the bell icon and enable the toggle to turn on notifications

2.Select Allow to grant the necessary permissions

Quick Control

Once you have turned on and allowed notifications, you will see a doorbell icon in the status bar like this:

You can use it to control whether you want to get notified or not. This is how the icon looks when notifications are disabled:

Not getting any notification?

It is possible that you clicked on “Block” when the browser prompted. Depending on the browser you use, this is how to unlock:

• Chrome
Please find the lock icon next to the URL, and enable “Notifications” toggle

Record video

1. Click on the film icon to start recording. You will see a timer popping up. 

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2. Click on the film icon again when you are done. 

 
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3. Find the recording in the Moment section

We are in the process of adding more features to the WebViewer. Please continue to support Alfred and stay tuned!

If you have problems with WebViewer, please try the troubleshooting steps here to see if the issue could be solved. 

How do I set up Alfred’s WebCamera?

Our mission is to make home security simple and accessible to everyone. All you need are two devices—a Viewer and a Camera device—to set up your home security system. In this article you’ll find out how to use your PC as a Camera device. If you want to use your PC as a Viewer device, please refer to this article.

1.Go to https://alfred.webcam on Google Chrome (Chrome version must be newer than version 79)

2.Sign in with your account

3.Turn on the camera

4.Grant Alfred access to your camera and microphone

5.You must grant Alfred access to your camera in order to use WebCamera. If you blocked Alfred from accessing your camera or microphone, you may click on the camera icon next to the URL to reset your setting. For more detailed instructions, please refer to this troubleshooting article.

If you see the same PC showing up as multiple Camera devices on your Viewer device, please visit this troubleshooting page to find out why and how to eliminate the problem.

⚠️Note: Please make sure you have the up-to-date app version on your Viewer devices before starting to use WebCamera.

Recommended requirements for AlfredCamera

As technology advances and new operating systems and app versions are released, it becomes increasingly challenging to maintain support for older versions. However, at AlfredCamera, we value every user and want to ensure that you can continue to use our products. We understand that not all devices can meet the recommended requirements, so we have provided alternative options to ensure that everyone can continue to use AlfredCamera.

AlfredCamera app:

⚠️ Note: Any app/OS versions above these are fully supported by our team. However, if your device is running below these versions, we cannot guarantee bug fixes, as these older versions are still usable but no longer maintained by us.

To update to a higher app version or operating system, please see the links below to update them on your devices. 

Update the app version:

• Open the or  app

• Search AlfredCamera

• Tap the Update button

Update the operating system:

If your devices are not able to meet the recommended app and OS versions listed above, we recommend referring to the below-listed products as alternatives to continue using Alfred’s service.

Alfred’s Web product:

By refreshing the browser, you will get the most updated Web product version.

AlfredCam (Alfred’s own hardware camera):

To update the firmware of your AlfredCam, please refer to this link for more instructions.

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<p>The post AlfredCamera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to Set ANPR Solution

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I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Quick Capture & Accurate Recognition

• Accurate License Plate Identification Under all kinds of conditions

• High-reliability License Plate Recognition with more than 95% high performance accuracy

  1. Up to 4 Detection Regions

  2. Reliable Confidence Level

  3. Vehicle Direction Recognition

  4. Detection Regions of PTZ

  5. DACH Region Recognition

Read Next : Spot AI IVR Installation Guide

Intelligent Analysis & Efficient Management

• White and Black List Management

• A Stand-alone ANPR Solution

• Fully Integrated with Milesight NVR/CMS

• 3rd Integration: CGI

Adaptable to Most Operation Requirements

• Max recognition speed 120 km/h

• Over 70 countries and regions

• Various options

    LPR 12X H.265⁺ AF Motorized Pro Bullet Network Camera

    LPR 12X H.265⁺ Mini PTZ Bullet Network Camera

    LPR 12X H.265⁺ ABF Pro Box Network Camera

    LPR 12X H.265⁺ Mini Bullet Network Camera

    LPR 12X H.265⁺ Vandal-proof Motorized Mini Bullet Network Camera

    LPR 12X H.265⁺ Motorized Pro Bullet Network Camera

Notes:

Installation Angle Considerations

To increase the accuracy of license plate recognition, be sure to install the LPR cameras properly to capture the license plates with the correct image size, lighting conditions and camera angle. The following highlights is the precautions of installation angle：

A: Installing the camera in front of the vehicle (Recommended):

The captured image should be filled with a full width of the vehicle.

B: Installing the camera slightly to the side:

To avoid capturing unnecessary contents in the image, the camera should be installed in a higher position(Vertical angle is less than 30°; Horizontal angle is no more than 30°; Tile angle is less than 5°) to capture the front part of the vehicle.

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

LPR2:

CIS (former Soviet Union)

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to “Advanced Settings” → “LPR” → “Settings” after log in the web. Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Note:

• The optimal interval of Milesight LPR cameras to recognize license plates width is within 100-200 PX.

• For better performance, please choose the appropriate resolution in advance.

[LPR Night Mode]: Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking [Edit] button. And then click [Save] or [Reset] after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plate when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click [Save] after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding black list mode or white list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse” button to import the form to this interface, click the “Upload” button, the license plates will be added successfully.

Note:

• You can first download the template as a reference in this interface.

• It allows to add 1000 license plates to Black and White List.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search” button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the “Export List” button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the “Delete List” button to delete all the license plate in the current list.

3. Black/ White/ Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking Edit button.

Step3: Set Alarm Action.

Step4: Set Alarm Settings.

After that, when a license plate marked as “Black”, “White”, “Visitor” is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

(1) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(2) If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

Step3: Set Alarm Action.

There are two methods to backup LPR logs.

(1) Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

(2) Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

(1) Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

(1) Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(3) Ensure your device support LPR/ANPR function.

Model of NVR:

• MS-N1009-UT / MS-N1009-UNT

• MS-N5008-UT / MS-N5016-UT

• MS-N7016-UH / MS-N7032-UH (16 ANPR Channels)

• MS-N8032-UH / MS-N8064-UH (16 ANPR Channels)

• MS-N1009-UPT

• MS-N5008-UPT / MS-N5016-UPT

• MS-N7016-UPH / MS-N7032-UPH (16 ANPR Channels)

Name of LPR Camera:

• LPR H.265⁺ Mini Bullet Camera

• LPR H.265⁺ Vandal-proof Motorized Mini Bullet Camera

• LPR H.265⁺ Pro Box Camera

• LPR H.265⁺ Motorized Pro Bullet Camera

• LPR H.265⁺ AF Motorized Pro Bullet Camera

• LPR H.265⁺ Mini PTZ Bullet Camera

(4) Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

2. Settings

Step1: Go to “Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Notes: Region detection only supports DACH region.

Step4: Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch upload by importing template.

Step1: Click Download Template button, select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Notes:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

(1) Right click the mouse and select ANPR Mode as preview mode.

(2) Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

No License plates type will be shown if the license plate does not exist in Black/White list. However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

   You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

• Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

(1) Set Recording

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

(2) Check recording

In Playback

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Step3: Click record to play the video searched out.

In Live View

Click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

   You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

7. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click the Play button to play the video

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Backup all.

Step1: Click backup all button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VI. How to set ANPR with Milesight CMS

1. Preparation

(1) Refer to the NVR section

(2) Upgrade your CMS to corresponded version.

CMS: V2.4.0.7 or above

Download link: http://www.milesight.com/support/download#software

2. Settings

Step1: Add NVR to CMS.

Step2: Go to “Device Config”, select a NVR and the channel, then enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. License plate will only be detected in the ROI regions.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you added. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch uploadadding by importing template.

Step1: Click Download Template, select folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output.

5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

6. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search. Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click Play button to play the video.

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

Backup all.

Step1: Click backup all button

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII. How to set ANPR with Milesight VMS Enterprise

1. Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2. Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

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Step1: Select a camera in the devices list tree, then click  button to enable Detection.

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[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click  button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

Auto Mode

Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).   

Normal Mode

Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking  button, and then click  button after finishing the settings. 

Step5: Set Detection Settings and LPR Message Post Settings.

Detection Settings

LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the ANPR Search interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

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[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click  button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. 

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click  button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click  button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

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The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type. 

Two License types: 

—- License plate from Black List

 —- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4. List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates. 

a. Add license plates one by one 

Step1: Click  button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click 

  button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates 

Step1: Click  button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click  button to download the template.

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Step2: After filling in, click  button to import the plates file, then click 

  button.

After successful import, you can click  button to modify the corresponding license plate and plate type.

Note: 

The format of the imported license plates file must be csv. 

The CSV must be saved in UTF-8 encoding format.

A license plate can’t be repeatedly added to the plate list. 

Maximum quantity of license plates added in the list is 10000. 

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below. 

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click  button to refresh the license plate list. And click  button to cancel the filter for the license plate list.

3) Export license plates

You can click  button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click  button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click  button to delete the corresponding license plate.

5. Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click  button to enable the function, and then click  button to edit the schedule.

Step2: Click  button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click  button to check the event video.

6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number. 

Step2: Select Start Time and End Time, and click  button. Then the related license plate information will be displayed as below.

Click  button to show Thumbnail Mode.

Click  button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click  button to play the video or click 

  button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click  button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click  button to start the file backup. You can click  button to check task backup situation as below.

Note: 

The backup file of Plate List is csv format.

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7. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note: 

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click  button to enable Continuous Recording.

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Step2: Set the Schedule, and then click  button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click  button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click  button.

Step3: Then the event rules will be added to the event rule list. Click   button to apply the event rules. The recording is triggered when the corresponding license plate type is detected. 

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

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(2) Check Recording

a. Playback 

Step1: Select the camera in the Playback interface, click  button to select the time. 

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click  button to check the latest 20 seconds video or click 

  button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

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<p>The post How to Set ANPR Solution first appeared on NVR IPCAMERA SECURITY.</p>

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Introduction of 5G AI Camera
Milesight 5G AI Pro Bullet Plus Network Camera is our newest member of the 5G Series. Featuring cutting-edge 5G technology, the 5G AI Pro Bullet Plus Network Camera provides a fresh experience of UHD image quality, low latency and fast transmission speed to some scenarios where network wiring is inconvenient. Offering AI deep learning, compact structure and more, Milesight 5G AI Pro Bullet Plus Network Camera builds a whole new world by combining high-tech with high-performance.

This article will introduce the basic configuration of 5G AI Camera, so that you can quickly learn to use our 5G AI Camera.

Read Next : How to use VPN on Milesight Network Camera

Note: For more information about how to set IoT, please refer to Milesight-Troubleshooting-AIoT Camera

2．How to Use 5G AI Camer

1) How to Connect 5G AI Camera

1. If you need to use the 5G network, you can use a SIM card to connect to Cellular for your camera.

Note: 

1) As long as the SIM card is inserted and cellular is enabled, it will consume the data of the SIM card. If there is live video streaming, it will consume more data.

2) 5G AI Camera support 5G, 4G and 3G networks.

2. If you don’t need to use the 5G network, you can connect to the camera through LAN. And PoE are supported for 5G AI Camera.

3. After completing the basic settings of 5G AI Camera, you can access the camera through the Milesight P2P or VPN using 5G network without connecting the network cable.

Note: 

1) If you use the 5G camera for the first time, it is necessary to connect the camera through the network port to access the web page of the camera for basic configurations.

2) For Milesight CMS, M-Sight Pro and Milesight VMS Enterprise, we recommend to add 5G AI Camera through P2P when using 5G networks, which is more convenient and simple.

3) What’s P2P?

P2P technology is convenient, simple, stable and reliable. It does not require a fixed IP address, and the connection of camera through MAC address won’t change because of the network environment. P2P technology is very convenient and practical for the wireless network transmission of 5G AI Camera.

4. Coming Soon: 5G AI Camera can be added and managed on Milesight back-end or Third-party via VPN.

2) Easy Deployment and Compact Structure of 5G AI Camera

3．Compatibility with Milesight Back-end

1) Accessing from Milesight Back-end Software

About Milesight Back-end Software:

² Milesight CMS is a central management system for Milesight cameras and Milesight NVR. It is mainly used to manage and configure multiple devices. With high-efficient management performance, Milesight CMS software offers users a superior administration experience in such centralized system.

² Milesight VMS Enterprise is a professional and intelligent video management software for medium-to-large business projects. Together with Milesight cameras and third-party cameras, it can simplify your video surveillance and fulfill your demands and expectations with rich core functions including Live View, Playback, Recording Export, E-Map, Event Alarm, Smart Search, Al Analytics, and more.

² Milesight M-Sight Pro, a security camera app both for iOS and android, enhances security by providing administrators the flexibility to monitor the the live video from network cameras and NVRs via wireless network.

Note: 

1) For Milesight NVR, it does not support adding or managing 5G camera when using 5G network.

2) Videos from the SD card of the 5G camera can be viewed on the Milesight CMS and M-Sight Pro.

3) VMS Enterprise supports recording surveillance video from 5G cameras to the VMS system.

① Milesight CMS

For Milesight CMS, it supports adding 5G camera via P2P using 5G network, and then the parameter of 5G can be configured.

Step 1: After logging into the Milesight CMS, go to “Management“→ “Devices“→ “Add Devide Manually“, and you can add 5G AI Camera by Mac Address when selecting P2P connection type.

Step 2: Go to “Devices Config“ → “5G Camera“ → “System“ → “Network“ → “Cellular“, You can set the cellular settings and check the cellular status and on CMS as shown below.

② Milesight VMS Enterprise

For Milesight VMS Enterprise, it supports adding 5G camera via P2P using 5G network.

Step 1: After logging into the Milesight VMS Enterprise, go to “Settings“→ “Devices Management“→ “Add Device“→ “Add Manually“, and you can add 5G AI Camera by Mac Address when selecting P2P protocol.

Note: VMS Enterprise does not support 5G and IoT configuration currently.

③ M-Sight Pro

For M-sight Pro APP, it supports adding 5G camera via P2P using 5G network.

Step 1: After logging into the M-Sight Pro, go to “Device Manager“→ “Add Camera“, and you can add 5G AI Camera by Mac Address when selecting P2P protocol. Or you can connect the 5G AI Camera by P2P QR Code.

Note: The P2P QR Code of the 5G AI Camera is activated on the camera Web by default.

4．How to Configure 5G AI Camera

Step 1: Insert the SIM card into the SIM card slot at the bottom of the camera, as shown below:

Note:

① It supports Nano SIM for SIM card slot.

② For 5G camera, the SD card slot is inside the camera, as shown below:

Step 2: After logging into the web, go to “Settings“→ “Network“→ “Basic“→ “Cellular“, you can check the cellular status and set the cellular settings here, as shown below.

Step3: Fill in the information provided by your Internet Service Provider (ISP) to Cellular Settings interface, then click “Save” to access the network successfully.

Note: 

①For some Internet Service Providers, users can access the 5G network by simply inserting the SIM card directly, without additional configuration.

②As long as the SIM card is inserted and cellular is enabled, it will consume the data of the SIM card. If there is live video streaming, it will consume more data.

Please refer to the meaning of the options as follows：

Step4: After connecting to the network successfully, you can check the cellular status information on Cellular Status interface, as shown below.

Please refer to the meaning of the options as follows：

Step 5: Set the schedule, the 5G network will take effect according to the schedule you set.

Step 6: After configuring the cellular settings, you also need to complete other basic configurations of the camera if needed, such as events, recordings, etc.

Note: About How to configure other function, please refer to Milesight Network Camera User Manual.

Step 7: After completing the basic settings of the camera, you can access the camera using 5G network without connecting the network cable.

<p>The post How to Use 5G AI Camera first appeared on NVR IPCAMERA SECURITY.</p>