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Production Introduction

The NVR series is a HD surveillance product that designed for security field. It uses an embedded operating system to ensure stable system performance. It adopts the standard H.265 video compression algorithm and a unique spatial-temporal filtering algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7 video recording. With TCP/IP network technologies, it has powerful network data transmission and remote control capabilities.

The NVR can be used locally or online applied as a part of a safety surveillance network. With professional network video surveillance software, it fully demonstrates its strong networking and telecommunication capabilities.

This NVR can be applied to security measures in various fields and departments such as banking, telecommunications, electric power system, judiciary system, transportation, smart communities, factories, warehouses and water facilities.

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Unboxing and Initial Setup

When you receive this product, please confirm that it matches the model you ordered and carefully inspect the device for any obvious damage. After opening the casing, check whether the data cable, power cable, and other connections inside the device are firmly connected to the main board.

Please protect the labels attached to the bottom or back panel, which is very important to our after-sales service work. When contacting our company for after-sales service, you will need to provide the model and serial number on the order label.

1.2What’s in the box

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NVR  Power Supply  USB Mouse

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Quick Start Guide

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Ethernet Cable  HDMI Cable  Quick Start Guide

Note: Products and accessories vary by product models, please refer to the actual product.

➊  Antenna   

USB Backup

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Network Port

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HDMI Port

VGA Port Audio Port

USB Mouse Power Port

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❷  Antenna

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HDMI Port

LAN Port USB 2.0 Port Type-C

NOTE: The picture shown is for reference only. Actual appearance is subject to the model you purchased.

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USB Backup

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Monitor

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Route

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USB 2.0 Port

LAN Port

Battery Camera

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ZOSI Wireless NVR Detail User Manual

Read More : How to set up Zosi POE NVR System

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HDMI Port  Type-C

Ⓒ Connect the NVR to the Router with Ethernet Cable.

Ⓒ Connect the NVR to the Monitor with HDMI Cable or VGA Cable. (VGA Cable is not included)

Ⓒ Connect the USB Mouse to the USB2.0 Port.

Ⓐ Connect the NVR to the Power Supply.

Ⓒ The monitor will display live view of the camera.

NOTE: To ensure the device works properly, it is recommended to power on the NVR first for testing before a final installation.

Via Smartphone

Search “ZOSI” in App Store, or use a browser to scan the QR code below to download and install the App, and follow the on-screen instructions to complete the initial setup.

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App video operation link

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Via PC

Download: https://www.zositech.com/app/

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Basic Operation

After connecting the power supply, the power indicator light will turn on, and the device

will start up. At this time, you will hear a “beep” from the buzzer. By default, the system is in multi-screen mode.

Mouse Use:

Left-click:

Double-click a single-channel to make it full screen, and double-click again to return to the multi-channel display.

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Left-click

Right-click

After the device is powered on normally, you need to log in to the system before operating it. The system will provide corresponding functions according to the permissions of the logged-in user.

The default for the device is “admin” and the default password is blank. You can log in to the system directly the first time after powering on.

After entering the preview page, double-click the left mouse button to switch between single or multiple display. On each preview screen, the date, time, and channel name can be displayed, and each screen display the recording and alarm status of the monitoring channel.

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Motion Detection Triggered

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Recording

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Human-Figure Detection Triggered

Face detection Triggered

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Vehicle Detection Triggered

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Quickly enter the playback page Quickly enter the backup page Quickly enter the device information page Quickly enter the device network page Quickly enter the current camera configuration page Quickly enter the recording schedule page.

In preview mode, click the right mouse button to bring up the quick menu, and click the right mouse button again to exit the quick menu.

Single: Select single channel for live viewing Multi: Select multi-channel for live viewing

Start Scan: Start Scan refers to the system automatically

displaying each live video in sequence according to

theorder of the devices in channel lists.

Colour: adjust the brightness, hue, saturation, and contrast of the channel.

E-Zoom: Zoomed in digitally up to 4X or 8X of single channel.

Audio: Set the audio settings for each channel to enable, disable, or mute audio, and adjust the volume. When

[Auto] is selected, the audio will be enabled automatically when switching to the full-screen display

Snap: Snap and save the live view images

PTZ: Control the rotation of the PTZ camera and set the automatic cruise/preset point cruise.

Stop Record: Stop /Start Recording

Time Playback: As described in 3.4.2 below Intelligent Detection: Set up Intelligent detection and Siren Light Alarm

IPC Channel Configuration: IPC channel configuration management,upgrade cameras, etc.

Main Menu: Ether the Setting Menu

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Pause/Play Prev Frame  Next Frame

Mute  Backup  E-Zoom

Exit

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Backup: Enter the backup page.

Rewind Fast Forward

Speed up Speed down

Fast Forward: Play video clips at speeds ranging from 1/16x to 16x. Rewind: Play video clips in reverse at speeds ranging from 1/16x to 16x. Speed down: Play the video from the previous 30 minutes.

Speed up: Play the video from the next 30 minutes.

The function takes effect when the pause button is pressed.

Prev Frame: Play video frame by frame. Next Frame: Rewind video frame by frame.

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Main Menu

Set functional parameters of the device, including: Basic Configuration, Live Configuration, Recording Configuration, Recording Schedule, Alarm Configuration, Network Configuration, User Management, PTZ Configuration, Advanced Configuration.

Basic configuration contains 3 sub-menus: System, Date & Time, and DST

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[System Type]: The name of the system displayed on the client [Model Number]: Used for controlling multiple NVRs with one remote control [Password Check]: Checking this option means that users must enter a username and password in the system settings and have the corresponding permissions to perform certain operations. [Show System Time]: Choose whether to display the time on the scene. [Max Online Users]: Set the number of network users who can access the device. [Video Output]: Users can select output resolutions 1024×768, 1280×1024, 1920×1080, 2560X1440，etc..

[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity. [Startup Wizard]: Whether to display the wizard on startup.

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Set the start and end times of daylight saving time through the week or date.

Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.

1.Live

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[Camera Name] Click on the camera name, and a software keyboard will pop up. Users can modify the camera name as needed.

Click on the Shift key to switch input method. [Colour] Users can adjust the brightness, hue, saturation, and contrast of the channel.

Configure display window format for the patrol view

Users can mask certain areas in the scene, max 5 areas.

[Mask Setting] Enter the live view, hold down the left mouse button, drag the mouse to set the blocked area, click [Save] to save the setting.

Double-click the area that needs to be deleted, and the area will turn black. Right-click

to exit, and then click[Save] to delete the blocked area.

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Recording configuration contains 4 sub-menus: Enable, Video Quality, Time Stamp , and Snap.

Enable/disable recording functions for a specific channel, or set all channels to default enable. All channels default to enabling circular recording.

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Note：These functions are not optional [Resolution] The recording resolution for each channel [FPS] The number of frames per second transmitted by the camera image [Max Bitrate] Camera supports maximum transmission bitrate

[Camera Name] Select whether to display the camera name or not [Time Stamp] Select whether to display time on this channel or not [Position] Click this button and users can use the mouse to drag the camera name and timestamp to any position on the live screen.

Recording schedule contains 3 submenus: Schedule, Motion, PIR/intelligent.

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[Apply Setting to]Apply the recording schedule of a certain channel to other channels or all channels.

[Add] Add a recording schedule for a certain day [Delete] Delete the selected schedule

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[Enable] After selected, the Motion detection function of the corresponding channel is turned on, and it is enabled by default [Holding Time] Select the alarm delay time for the channel, which can be set to 5s, 10s, 20s, 30s, 60s, 120s, or Always on. [Push Time] Set the time interval for pushing alarm notification to the mobile App, which can be set to 1min, 2min, 3min, 5min, 8min, or 10min. [Trigger] After the camera detects an alarm, the enable function is triggered

[Buzzer] When selected, the buzzer will sound when an alarm triggered [Show Full Screen] When there is an alarm trigger, the alarm will pop up in fullscreen display

[To Alarm Out] Select to trigger the alarm output on a specified channel [Email] When an alarm is triggered, the system will send relevant information to the user’s designated email, such as the alarm event, snapshot, device name, device number, etc. [Snap] When an alarm is triggered, the system will automatically capture and save images of the selected channel [To Record] Select the channel to trigger recording

[Area] In this interface, users can drag the scroll bar to adjust the sensitivity value (1-8), the default value is 7, the smaller the value, the higher the sensitivity. Because the sensitivity is affected by factors such as color and time (day or night), users should adjust the value according to the actual situation.

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Click or drag the mouse to select or erase the detection area.

[ALL] set the entire field of view as a s ensitive area

[Save]Click to save settings

[Clear] clear the current detection area  [Exit] exit the current setting

interface

The sensitivity index ranges from 1 to 8. The default sensitivity is 7. The lower the value, the more sensitive. The higher the value, the less sensitive.

Note: It is best not to have flags,trees or other objects that are easy to flutter in the wind in the grid for motion detection to avoid false alarms.

[Schedule]

The setting of the motion detection schedule is the same as that of the scheduled recording. Please refer to 4.2.4 [Recording Schedule]-[Schedule] for specific setup steps. This function controls the effective time of the motion detection feature. Note: The default schedule for motion detection is to Select All.

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[Channel] Select the channel for setting. [Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s, 60s, 120s, Always [Push Time] Set the time interval for alarm notifications to be sent to the App.

Options: 1min, 2min, 3min, 5min, 8min, 10min [Trigger] The setup method is the same as Motion detection. Please refer to 4.2.5 Alarm Configuration – Motion detection-[Trigger]. [Schedule] PIR detection schedule setting is the same as Motion Detection. For detailed instructions, please refer to 4.2.5 Alarm Configuration-Motion Detection-[Schedule].

This feature controls the effective time of PIR detection.

[Channel] Select the channel for setting. [Enable] Set to select the alarm type such as human detection, face detection, vehicle detection, etc.All selected by default [Holding Time] To select alarm delay time of the channel .Optional time: 5/10/20/30/ 60/120s always. [Push time] Select the channel APP alarm push time, optional 1/2/3/5/8/10 minutes. [Trigger] The setup process is the same as for Motion detection configuration. Please refer to 4.2.5 Alarm Configuration – Motion detection-[Trigger] [Area ] After entering the live screen, press and hold the left mouse button, drag the mouse to set the intelligent detection area, click [Save] to save the settings; double- click the set area again to delete the human figure detection area.

Note: The default is to set the whole region. [Schedule]The schedule settings for intelligent detection alarm are the same as motion detection. For detailed instructions, please refer to 4.2.5 motion detection-Schedule. This feature controls the effective time of intelligent detection

4.Siren-Light-Alarm This page includes camera detection settings, alarm type, night vision mode, volume adjustment, and more

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[Enable] After selected, the vehicle detection function of the corresponding channel is turned on, and it is enabled by default After opening, the sound and light alarm function of each channel can be set. [Alarm level] can choose strong sound and light alarm, slight sound and light alarm, strong sound alarm, slight sound alarm, strong light alarm [Alarm type] can choose motion detection, intelligent alarm, motion detection and intelligent alarm [Night Vision Mode] Black and White Night Vision, Full Color Night Vision, Intelligent Night Vision;

[Volume] Adjust the current channel ‘s volume [Manual alarm] Set manual sound and light alarm [Waning Light] can turn on and off the LED warning light of the camera

When the video loss, the NVR triggers alarm actions.

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[Buzzer] When an alarm occurs, the device emits two long beeps. [Show Full Screen] When an alarm is triggered, the system will show the current channel with the whole monitor [Email] When an alarm is triggered, the system sends the alarm event message to the user’s specified email address.

[Alarm Types] Including Disk Full, IP Conflict, Disconnect, Disk Shortage Alarm,

Disk lost

[Buzzer] When an alarm occurs, the device emits two long beeps.

[Email] When an alarm is triggered, the system sends relevant information such as the alarm event, snapshots, device name, and device ID to the user’s specified email address.

[Disk Shortage Alarm] When the remaining capacity of the hard disk reaches the set value, an alarm will be triggered.

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Network Configuration contains 3 sub-menus: Network, Email, WIFI Network

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[HTTP Port] 80 by default [Server Port] 5000 by default [Mobile Port] 5001 by default

[Obtain an IP Address Automatically] Enable automatic IP address acquisition [IP Address] Set the IP address of the device [Subnet Mask] Set the subnet mask of the device [Gateway] Set the default gateway of the device [Preferred DNS Server] This address is provided by your internet service provider (ISP). It must be filled in when using mobile monitoring.

[Alternate DNS Server] This address is provided by your internet service provider (ISP). [PPPOE] Enable this option to establish a network connection using PPPoE. The connected IP address can be checked in[Main Menu]- [Information]- [Network] [User Name] Enter ISP (provided by Internet Service Provider) [Password] The password set [Test] Test whether the input IP address or PPPoE information is valid

[SMTP Server] Mail server address, which can be an IP address or a domain name (if it is a domain name, ensure that DNS is correctly configured for proper resolution). For example: smtp.gmail.com [Port] Mail server port number, the default port is 465 [SSL Check] Enable SSL (Secure Socket Layer) protocol for secure login [Send Address] The email address of the mail server [Password] The password for the sender’s email address [Receive Address] When an alarm occurs, it will be sent to the set email address. Up to 3 recipient email addresses can be set [Test] Test the current email configuration to check if it is successful.

This page shows the AP information of NVR，To protect user privacy, we hide important information [wifi channel]You can choose the camera WiFi channel，optional WiFi channel 1、2、3、4、5、6、7、8、9、10、11、12、13、other [Area] optional Area:MKK、EU、FCC、OTHER

[Add] : Add a username and set the user’s permissions. Clicking on it will bring up the following interface:

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User can configure PTZ settings

Click the [Setting] button, and the following window will pop up: The user can adjust the PTZ camera to a suitable position through the button on the tool bar, click [preset call], the preset point is set successfully, and a maximum of 4 can be set. [Start preset point cruise] If enabled, the camera rotates according to the user’s preset point position sequence. [Start automatic cruise] If enabled, the camera will rotate horizontally at a certain speed. [Humanoid Tracking] If enabled, the camera will automatically turn on human tracking.

Advanced Setup contains 2 sub-menus: Reset, System Maintenance

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[Reset] Restore all settings to factory settings [System Maintenance] The video recorder defaults to restart automatically every week at 2:00 am on Monday. User can choose to restart Daily, Weekly, Never.

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Select a channel and start playing [Search] Search the video files for the selected channel and time. Click the Play icon to start playback.

NOTE: Dates in the calendar marked with blue squares indicate recorded footage.

1.3.2Event Search

[Search] Search the video files for the selected channel and time. Choose the desired time, click Search and select the file, and double-click the mouse to start playback.

[Search] Search for images for the selected channel and time. [Save] Save the currently displayed image to a portable storage device. [Save All] Save all captured images to a portable storage device.

NOTE:

1.The system’s default storage capacity for images is 2000. If the number exceeds 2000, the system will automatically overwrite previously unlocked images.

2.Double-click an image to play back the video from the time when the image was captured.

1.4Backup

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By configuring the settings, the video files in the device can be backed up to the external storage device.

NOTE: Before backing up files, make sure to install a storage device that can accommodate the backup files. [Search] Select the files to be backed up based on the time and channel.

[Backup]Select the file that you want to back up in the list and click Backup. The video recorder backs up the video file to the USB flash drive.

Information contains 6 sub-menus: System, Event List, Network, Online Users List and System Update

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[Refresh] Re-detect recognizable hard drives. [Browse] View information of the selected hard drive, including capacity, remaining space, disk status, attributes, total number of pictures that can be stored, and number of pictures that have been saved. [Format]: Delete data in the selected hard drive, including locked files and pictures.

The current user logs out of the system. If the user wants to log in again, they can

click on the main menu icon and enter their username and password on the login interface to log back into the device.

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FAQ

Q: No Video Output on the Monitor?

Q: Failed to Remotely Access the Camera via Mobile Phone or Computer?

Q：Does the system support motion detection and image capture?

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Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

Simplified EU Declaration of Conformity

ZOSI declares that the device is in compliance with the essential requirements and other relevant provisions if Directive 2014/53/EU.

Correct Disposal of this Product This marking indicates that this product cannot be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please visit the Return and Collection System or contact the retailer from whom the product was purchased. They can take this product away for environmentally safe recycling.

<p>The post ZOSI Wireless NVR Detail User Manual first appeared on NVR IPCAMERA SECURITY.</p>

For version : 3.0.3.0 if it doesn’t notice the password is incorrect , pls make sure you used the wired mouse, due to 3.0.3.0 version doesn’t support wireless mouse.

Note:User name and password should not exceed 8 characters and should not contain such as &*! @ (… #% and other special characters

You can refer to our YouTube channel videos : https://youtu.be/KJpJnYFlGK8

1) Within the black area, Click the left mouse button>right mouse button>left click>right click… Lasts 6 times

 

2) Yes

 

3) Input your new password,The old password is empty,you don’t need enter anything.

HiSeeu Wireless Camera System installation guide

Read Next : Hisilicon IP Camera Firmware Update

 

4) OK

 

 5) If this step still not work, please email Johnny@hiseeu.com with below screenshot of your NVR, then they will send you the super password to login

 

How to solve the problem of camera connect failed?

Please follow these steps to troubleshoot

Please check if the white antenna on the camera is loose first.

1)Cover the sensor under lens on the camera to see if the light is lit or not.

If it’s bright, it means camera is not bad.

If it’s not lit,You can connect the power of a good camera to the bad camera.

 

In the case of determining that camera is not broken.

2）right-click the mouse> video manage> Refresh / Search

3) if your camera with reset button, no LAN port, please take camera close to your NVR

1. delete the connect failed channel

2. press the reset button on camera for 10 seconds

3.Right click the mouse again > wireless add > wait the screen show a new camera IP address 172.20.14.**

4. if no IP address, pls reset camera for several times,

After adding the camera successfully, you can exit the add camera interface

below is the video for you check :https://youtu.be/Kaxvth-sd-Y

4) if your camera with Lan port

Pls use an Ethernet cable connect the camera to your NVR.

Delete the connect failed Channel>Refresh(Search) find IP address 192.168.**.**>Match Code(wait for IP address change to 172.20.14.**)

After that you can unplug the Ethernet cable.

You can refer to this youtube video.

https://youtu.be/kmNnFgjLiPI

HDD not fund / Not record anything

 Please refer to these below to solve the HDD not fund issue.

1）Check the power adapter connected to the NVR box. The NVR box uses 12V 2A or 12V 3A power supply. If you connect the 12V 1A cameras’ power supply to the NVR, the NVR box will not provide enough power to drive the hard drive.

2) If hard drive is preinstalled, there are 4 screws at the bottom of NVR box.

3）Check Hard Drive Information on NVR box and Format it

Right click the mouse>system setup>General setup>HDD setup>select the hard disk>Click Format, if the progress bar always shows a few percent or the formatting is failed, please contact with us.

 

 

4) Please open the NVR with a screwdriver, check the two cables connecting the hard drive and see if they are loose.

 

5）Take the hard disk out and install it on your computer. Check if the computer can recognize the hard disk. This is to confrim the HDD is the problem or not.

How to solve Gateway Unreachable or Network Error

If you click “fast network” to appear: Gateway Unreachable or Network Error , pls fellow below steps:

Step 1:

1) you must check if the network line is faulty or not: check whether the switch and router line connection are correct.

2) Can you connect to the external network normally through the computer wired connection?

Notice: Do not directly connect the recorder to the fiber

 

Step 2: Right click mouse and choose Fast Network —-> Auto config ,check if the network will be healthy or not

 

Step 3: If the auto config still can’t make it work , pls kindly check the same network computer network setting

Then “manual configuration” set the recorder network settings, don’t choose DHCP, input the same IP address and gateway and submask same as your computer

Offline

1)Pls Connect NVR to your router with an Ethernet cable. After that right click the mouse > Fast network.

 

2)If Step 1 doesn’t work, Maybe the Ethernet cable is damaged. Please replace it with a new one

3)If there is no problem with the cable.

Pls right click the mouse> system setup >Network setup>Do not choose DHCP>Change DNS to 114.114.114.114 or 8.8.8.8 > Power off the NVR and power on again(Reboot the NVR)

4)You can also connect the NVR to your home WiFi,

Enter the wireless internet interface > Select your home WiFi and enter your password > Apply

Change the display channel of the camera

When you select the corresponding channel, you can click the two buttons on the left, and then move the channel

You can also drag the image directly to another channel

How to set up Motion Detection？

1)Enable Motion Detectin on NVR Monitor

Pls right click the mouse>system setup>Channel Setup>Video detection>Selecting the Channel for Motion Detection>Choose the form of alarm>After you set it up you can Click “Copy to” to set to all channel

 

2) Set the area of motion detection to be set within the field of view of the camera.

 

3)App Alarm

a)Select App Alarm on NVR

b)Click three dot> Alarm push

 

c)Click System authority settings, turn on all permission of the app.

 

How can I view the camera remotely?

There are four methods to view the camera system remotely. Please refer to these step below.

 

1) First you need to connect the NVR with your router by wired or WiFi

Wired connection

1. wired connection, connect the NVR with router by ethernet cable

2. right click your NVR mouse choose fast network, then click auto config, check cloud ID status is online and network is healthy, then you can remotely check the system on your phone app

3. if not online and healthy network, please click manual configure, and check your router detail,

make sure the NVR and your router is the same IP gateway, IP address the first 3 number should be the same, the last one can’t be the same ,. preferred DNS please change to 8.8.8.8 and apply it

WiFi connection

1. please notes our NVR only can work with 2.4Ghz wifi network,

2. right click your NVR mouse choose system setup–network setup–wireless internet –enable wireless LAN, then find your house wifi name, input password, apply it

（please note the wifi name can not included any special character ,such as “_”, otherwise it will show connected failed.）

3. check the status is connect failed or success, if it is failed, please click view details,

check the same wifi network details on your phone and your NVR, then change them to the same IP gateway, IP address the first 3 number should be the same, the last one can’t be the same ,. preferred DNS please change to 8.8.8.8 and apply it

https://www.hiseeu.com/a/help/article/27632

2）To view on the Phone

a) Setup NVR box

Please reset your password：right click mouse>system setup>system admin>user>setuppassword>change a new password(Password must be within 8 characters)

b) Setup Mobile Phone

Scan below code download “Eseecloud”

 

 

c) Click “+”–“other way to add/scan the QR code on your NVR fast network page “–input cloud ID user name is admin and password is the one you login in NVR (If you doesn’t change the user name and password, User Name is admin password is the one you set for the NVR before), if your forget the password please refer this step: https://www.hiseeu.com/a/help/article/27650

(Cloud ID is in the lower right corner of the screen or right click your NVR mouse and choose fast network to find Cloud ID)

 

 

Scan the QR code on display

 

The user name is admin, enter the password of your camera system in the password field

 

3）To view via Eseecloud software on PC

EseeCloud for Windows PC

Eseecloud MAC: http://download.dvr163.com/tool/EseeCloud-mac-2.0.8_20200228.zip

Eseecloud Windows: http://download.dvr163.com/tool/eseecloud/EseeCloud_Setup_3.0.7.10.exe

here is the video to check how to add it : https://youtu.be/0AX1-sMKJG4

If you have registered your eseecloud account on your mobile phone, you can directly log in with your eseecloud account on the computer, and the account information will be automatically synchronized to the PC software

 

Double Click Cloud ID

 

How to remove the red triangle mark

For the red triangle mark it is for notice you something happened for your camera

such as the motion detection , video loss, HDD not found,

for remove the triangle

1. you need upgrade your NVR version to 3.0.5.0

there are 2 ways to upgrade

1) online upgrade, connect the NVR with router by LAN cable , right click your NVR mouse and choose system setup–system admin–system upgrade–online upgrade

2) offline upgrade, you need copy the firmware to the USB disk and choose local upgrade the firmware you cane email Johnny@hiseeu.com to get it

3) after you upgrade successfully, pls right click your NVR mouse and choose system setup–general setup–error setup–disable alarm icon.

Connect the camera to WiFi, then add it to NVR

You can connect the camera to your home wif and then add it to NVR.

First you need to press the reset button for 6s on the camera to reset the camera,

1) Please refer to pages 4 to 6 of the manual in the attachment to connect the camera directly to your mobile app,

 

 

 

 

２）First, you need to connect NVR to your router,

Then search the NVR for the camera connected to WiFi

Right Click the mouse > Video manage > Change the “protocol” to “onvif” > Search > Add one

 

if it show Password Error, please go to your phone app , click “…”–“Edit” then on blank place quickly click 6 time you will see cameras password here, go back to NVR video manage page, select the correct channel, click Manual Edit to input camera password .

What to do when the screen color is not displayed correctly

1） Click the mouse to select the screen –> click the 3rd icon (color adjust)

2) Click Default button–>select Ircut mode–>Ok

If it doesn’t solve your problem ,pls send this screenshot to us

Audio function！

1:Please check if there is a microphone hole on the back of the camera.

 

 

2:When you want to use the audio function of the camera, you need to turn on the audio function of the camera:(left click your mouse on the camera images)

3: right click your mouse — turn up the volume

4: Also turn on the audio button on App

 

 

if your version is 3.0 ,you should choose the AV stream also,refer these step

right-click the mouse ->System Setup->Channel Setup ->Encode Setup ->Select orresponding Channel(1-8) ->change the Encode Mode to AV Stream -> Apply

 

5: Every camera supports audio, but you can only use the audio of one camera at the same time.

and if the NVR your had order is with monitor, pls plug in your headphones or stereos behind the NVR

 

Why can’t remotely check the playback and change the setting

pls fellow below step

right click your mouse and choose system setup –system admin–user–edit user– choose remote and config and playback

How to solve the problem of camera lost connect with NVR, need reboot the camera to fix this problem?

Firmware 1: https://www.dropbox.com/s/qlyr53xfsrjscox/%E9%87%8D%E5%90%AF%E7%9B%B8%E6%9C%BA%E5%9B%BA%E4%BB%B6.rar?dl=0

 

IPCAKV3W_20220415_3_6_82_572011

IPCAKV3W_20220415_3_6_82_572011

(Fix the camera lost connection with NVR need unplug camera power cable)

Firmware 2: https://www.dropbox.com/s/mrdzs1ioqhmuuve/%E4%B9%9D%E5%AE%89%E5%8D%95%E6%9C%BA%E4%BF%A1%E5%8F%B7%E4%BC%98%E5%8C%96%E5%9B%BA%E4%BB%B6.rar?dl=0

 

IPCAKV3C_20220415_3_6_82_572010

IPCAKV3W_20220415_3_6_82_572011

(Fix camera signal problem)

 

572010 for the camera model: 5322-W

572011 for the camera model: 5323-W

please go to video manage page to confirm the camera model.

 

To upgrade the camera firmware: download the firmware from the dropbox, unzip the file at first, copy the correct file to your USB DISK root, format should be FAT32,go to system setup–channel setup—IPC upgrade page–click the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

I’ve connected everything, but the display doesn’t show images

Pls Refer to the following steps

1）Press the left mouse button for 30 seconds and the camera system will reboot.

2）A)You need use a VGA cable to connect the NVR to the monitor.

B)If you don’t have a VGA cable but have another monitor, you can connect the camera system to another monitor.

3）Then change the output resolution of NVR.(Right click the mouse>system setup>General setup>Screen setup>Output resolution)

Set an appropriate resolution and switch back to the original HDMI Cable.

4）If the display is still not displayed, you can choose another resolution.

if your NVR box version is 3.03.0 pls change the step 2 as below：

2) Then change the output resolution of NVR.(Right click the mouse>system setup>General setup>Display Resolution)

If camera often loses signal with NVR？

You can use the following four methods to solve the problem of poor camera signal

Please check if the white antenna on the camera is loose first.

1)First, you can change the wireless channel of the camera system to ‘other’, and the antenna of NVR is better to stand up

Right click > system setup > Network setup > change Wireless channel to “other” > Apply

Then restart the NVR, unplug the power supply of the NVR and plug it in again

2）You can replace the white antenna on the camera with the black extension antenna in the package, so that the black extension antenna passes through the wall.

 

Place the camera next to the NVR to ensure that there is a good signal between the camera and the NVR.

3）You can set a camera as a WiFi repeater to enhance the signal between the camera and the NVR.

4）You can also buy a WIFI repeater, which also enhances the signal between the camera and the NVR.

for Wifi repeater you can search: B07NRBYM5C on amazon.

If you can write a good rating to our camera system,We can send you one for no charge.

(warm notes:if your version is 3.0,there is “Search”button but not “refresh” ,click the “search” but the “refresh”)

(version 3.0)

How to use the wifi repeater to enhance signal

 

When the repeater is powered on, its indicator lights up.

Press the reset key for 10 seconds and it will deletes all previous matching records

How to use it on NVR.

1)Connect the repeater to NVR by Ethernet cable

2)click “Search” and then there will disappare a device which IP address is “192.xx.xx.xx”

Click it, it will pop up a new window

click Match button to let the status become “wireless has been matched”

 

At this point, you can unplug the Ethernet cable.

4) back to the Video Manage interface and click the Repeater .it will show the same window as the figure below.

click the add icon after the Router button,then select chanal which you want to enhance sigal

How to add an extra camera?

when you receive the new camera , there is no match between the nvr box and the new camera. You need to pair them.

if your camera with reset botton , no Ethernet port,

1)right click your NVR mouse and choose wireless add

2)press the camera reset botton for 10 seconds

3)wait it shows camera IP address 172.20.14.**

4)if no IP address, pls reset camera for several times, then you can exit,

below is the video for you check

https://youtu.be/Kaxvth-sd-Y

 

if your camera with Ethernet port, You can refer to our video on Youtube.

https://youtu.be/kmNnFgjLiPI

1) You need to connect the camera and the NVR box with the Ethernet cable.

2)Right-clik the mouse video manage→Refresh/search( find camera IP address as 192.168.1.**)→Match code( wait camera IP address changed to 172.20.14.**) then exit and choose add one

After camera and NVR are paired, you can unplug the Ethernet Cable.

3) Use the same way to pair more camera.

How to solve “Resolution too big”?

Our system upgraded , the “Resolution too big” camera is 3MP, old system can’t work with 3MP camera

1. right click your NVR mouse choose system admin–system version to check NVR version is 2.8 version or 3.0 version

2. if it is 3.0 version, you can upgrade it to latest firmware then it can support 3MP cameras (3.0.6.0 version and above version)

how to upgrade to NVR?

1) Online upgrade : go to system admin-system upgrade-then click online upgrade, wait for it upgrade successfully, then camera will show image

2) Offline upgrade, please email Johnny@hiseeu.com with your system version page , then she can provide firmware to you

3. if it is 2.8 version,the only way can fix is to upgrade camera firmware

right click your NVR mouse–system setup–system admin–IPC maintance, then take a screenshot of camera version, email : johnny@hiseeu.com for resolution too big problem.

4. after you get the firmware, please copy to your USB DISK root, format should be FAT32,go to IPC maintance page–click the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

5. go to system setup–channel setup–encode setup–find correct channel–change resolution from 2304*1296 to 1920*1080.

How to Change the Display Position of Channel

There are 2 ways to changed the position of camera

 

1)Generally speaking, we will choose four channels to display at the same time on the screen

 

For convenience, let’s first choose to have all channels displayed on the screen.

right click your mouse — Split Screen — X8 View

 

Now we want to let the Channel 7 to the Channel 2 position

left click the mouse on the channel 7 screen and dont loose

then move to the channel 2 position ,loose the mouse left key

 

that is OK

2)Please wrote down the IP address of the camera (which you want to exchange it channel,such as channel 5). Then deleted the channel which you want that camera to place(such as channel 2), did a manual edit on channel 2 ,Enable it and change or add the IP address of channel 5 wrote down. Camera immediately came up on channel 2.

App wrong Password

Pls refer to these step to solve the wrong password issue. refer this video : http://youtu.be/bFVwGqnr2Js

1)If you doesn’t change the User Name and the Password on NVR box.

The User name is ‘admin’, no password (you needn’t input anything)

 

 

 

2)For change the password on NVR box.

Right click the mouse>system setup> system admin>User>set password

 

3)User name and password should not exceed 8 characters and should not contain such as &*! @ (… #% and other special characters (you can setup password: jasmi985/ jasmi996/ jasmi856 or others. )

If you can login NVR with a password, but can’t login on App, please confirm that the password within 8 characters

Note：App login username and password are different from the camera login username and password. They are two different sets of username and password system.

How to set up Email notification?

a. Enable POP/IMAP in your email. If default setting of your E-mail enables that, please skip this step.

Login your email via browsers; go to Settings – Forwarding and POP/IMAP-Enable POP and IMAP – Save Changes.

 

We also need to Allow 2-Step Verification for your Gmail account, login www.google.com

 

• Open your Google Account.
• Select Security.
• Under “Signing in to Google,” select 2-Step Verification and then Get started.
• Follow the on-screen steps.
• Normally after you set 2-step verification, you will create a new password on NVR password page you need input this password

b. Go to your system main menu. System setting- Channel setting- Video Detection. Enable E-mail Notification and click Copy to apply the same setting to other channels.

 

b. Go to your system main menu. System setting- Network setting- Email setting. You will see the interface shown below.

 

c. Follow the instruction below to input the information required to finish the setting.

 

Email Notificaion: Check “Enable”

SMPT Provider: Click the one you use in the selection. Or click USER CUSTOMIZE to use the E-mail server that is not in the selection.

Sender : Type in your sender email address

Password: the password of login your sender emial address

SMTP service: when you choose the correct SMTP provider, it will suggest correct service to you

Port: The default port is 25. If it doesn’t work, you can go to the link below to get the port of the e-mail you use.

https://www.arclab.com/en/kb/e … .html

Encryption Type: Select the one that your E-mail server works. If there is no selection, please choose None.

Sendee 1: the email you want to receive email alerts

Sendee 2: the second email you want to receive email alerts, you can leave it blank

 

d. Then click Test see if you can receive a test e-mail alerts from Esee. If yes, that means the setting has set successfully. Then, please click Apply to save the setting.

e. Latest APP allow to set email notification on the cellphone directly

Go to cellphoen app Eseecloud, click me–settings–mail to receive alert messages–enable it, then put your gmail address, to get verfication code, after you input verfication code click confirm, then you will get the email notification, thanks

 

 

 

 

 

How to setup Record Plan?

You can set up three modes of record plan

Note：After you have set up the record plan, you need to click “copy to” to apply the record plan to all channels.

1) Time Recording:

Setup period of time of recording on NVR,Right Click the mouse>System Setup>Record Setup>Record Plan.

Click Time and put mouse icon on the upper left corner(for example 1 as picture shows).press and drag the mouse to the right to choose the time.the list will turn to red.

2) Motion Recording:

Only detect motion and then start recording. Right click mouse>System Setup>Record Setup>Record Plan.

Click Motion and putr mouse icon on the upper left corner, press and drag the mouse to the right to choose the time. The list will turn to green.

3) Alarm Recording:

Riht click the mouse>System setup>Record Setup>Record Plan.

Click Alarm and put mouse icon on the upper left corner,Press and drag the mouse to the choose the time,The list will turn to yellow.

Note: Users can Setup any period of time they want, for example 0:00:00-23:59:59, That’s 24hrs*7days recording. When NVR detects hard disk, the default setting will be 24hrs*7days recording.

The priority of Alarm is higher than that of Motion, and the priority of Motion is higher than that of Time.

When you have set the corresponding record mode, you can click “select all”, and the time area below will become the corresponding color

Video Playback

Right clik the mouse>Video Playback>Choose date、Channel、record mode>Click Search>then can view playback file

Note：You can only watch four Channels recording at the same time.

1. IIIustration for playback button:

play,

pause:

fast forward*2,*4,*8；

2. Play file: Choose the recording file in file list,as number“1”shown in picture. Chooseone of the recording, click“play”to play to recording file;

3. Video backup: Choose the recording file in file list,as number“1”shown inpicture.insert the U flash disk, click“video backup”to backup the file;

4. Timeline: Click“date”and“time”at left bottom to check the timeline of recording, as number“2”shown in picture;

5. On the timeline with recording file,left click the mouse, the can playbackthe file.

How to watch the playback on my phone?

First ,you should install the Eseecloud on your phone ，if you hadn’t installed it ,refer this link:

http://www.hiseeu.com/news/wirelessskitfaq/69.html

click playback

then it will show the interface follow below

choose the time and channel which you want to watch

Notes: The default is no sound when you watch playback.so you should click this sound button to open it if you want to hear

How to backup the recording

There are 2 ways to make backup

1) use USB disk to backup

1. right click your mouse, and choose video backup.

2. choose the channel/date/time playback you need backup,

(If you copy too much backup, we suggest you copy it one by one channel to save copy time)

3.Backup, the let your mouse out and within 30 seconds put the USB to get the backup

if you need check tbe playback you copy out on computer, pls use VLC player , you can download here :

http://download.dvr163.com/tool/Video-player%20.zip

 

pls notes USB disk format should be FAT32 otherwise your NVR may can’t find it.

 

2) make backup on computer

 

1. download Eseecloud :

Eseecloud MAC: http://download.dvr163.com/tool/EseeCloud-mac-2.0.8_20200228.zip

Eseecloud Windows: http://download.dvr163.com/tool/eseecloud/EseeCloud_Setup_3.0.7.10.exe

 

2. add the system to your Eseecloud phone account, then on computer software choose login cloud(login with the phone app Eseecloud account and password)

 

3. search the cameras playback, and choose the channel you want to make playback and wait for it shows the recording

 

4. click the download icon the chose the files you want to download, wait for it finished the process, then you can open the it and check the playback on computer

 

here is the video for you check : https://youtu.be/kR7QN_2UKdI

Factory Setting

Pls refer to these step below to reset system

1)Right click the mouse>System setup>System admin>factory setting

*Note: pls don’t check “Channel setup”&”Screen setup”&”Digital Channel”

Click “Apply”

2)If you Check “All”

After NVR Reboot,you need Right click again>video manage>Double-click the IP address of camera (like 172.20.14.2)

If Your NVR box version is 3.0.3.0

Pls refer to below steps

Right click the mouse>System setup>System admin>factory setting>simple restore

The standalone camera connection step

pls connect it step by step , if you fail , pls send us some screenshot and tell us which step is wrong by email or whatsApp

our email is :johnny@hiseeu.com

Wechat/WhatsApp:+86 13392810296

Skype:Johnny.chen1204

1) download “Eseecloud” app on your phone and register it

click add button and choose Standalone camera

 

2)check if the camera light lit

click this button

3) Point the camera of the mobile phone at the QR code of the camera

4）Choose a network environment for your camera, the WiFi name

5）input the wifi password and click the connecting device button

6) Wait a minute and it will connect succeed click COMPLETE button

7)edit the camera name and set its password(password can be empty )

that is finished! if you want change some camera information such as password, you can click setup button to set it

Here is video for you check how to connect it on phone app : https://youtu.be/tNKeWUfe-mI

How to fix there is no cloud ID

1. Connect the recorder to the same LAN as the computer ：connect to the router

2. Provide the IP address of the recorder, System Settings – Network Setup Photo

 

 

3. Recorder switching debugging mode: system setting – system management – system maintenance, right mouse click, pop-up dialog box, click the left mouse button in the blank space of this pop-up dialog box, right click, click the left and right button, 12 times, Find out if the font prompt toggles the debug version, click Yes, OK. Go back to the lower left corner of the main interface with a red font. Take a photo to us (2.8 version)

 4. Provide remote tool ID and password, manufacturer technology remote connection control and send the email to us

if you don’t have the remotely tool, you can send the email to us, so we can send to you

(3.0.3.0 version)

3.Recorder switching debugging mode: right click your mouse—system setup–general setup–time setup–change the Date format–right click your mouse, pop-up dialog box ,

click the left mouse button in the blank space of this pop-up dialog box, right click, click the left and right button, 12 times, Find out if the font prompt toggles the debug version, click Yes, OK. Go back to the lower left corner of the main interface with a red font. Take a photo to us.

How to contact amazon customer service?

1). Use your Amazon account to log into www.amazon.com

2).Pull down to the bottom of this page and find “Help” button , and click on it to get into a new page

3). Find “Need more help ” in the middle of this page and move it to this button and you will see “Contact Us ” and click on it .Then you will get in touch with Amazon Customer Service Associate.

4).Or you may choose to call the Customer-Service by number 866-216-1072

Add Device (412 camera system)

First you need to connect the camera system to your WiFi.

Click the home button.

 

 

Select your WiFi and enter wifi password

This string of numbers is cloud ID.

Then go to “Eseecloud” app

Networked devices

Input your cloud ID and User name(User name is admin) and password(Camera system has no password by default)

5MP WK-4HB315-1T TZ-HB315 Night Vision is not good,upgrade as below

Please download the firmware at this link :

https://www.dropbox.com/s/gcrg3xw7f42ylys/IPCAKV5C_20221011_3_6_97_572110hsy%281%29.rom?dl=0

After you get the firmware, please copy to your USB DISK root, format should be FAT32,

Pls right click your NVR mouse–System Setup–Channel Setup–IPC Upgrade–Select the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

How to solve Most of Network Status Problem?

Please right click NVR mouse choose Fast Network check Network Status

• Healthy network: Network connect successfully
• Gateway Unreachable: means NVR IP Gateway and IP address not in the same gateway as your router, Click Manual Config, then find your router correct IP gateway, such as 192.168.1.1, then IP address should be 192.168.1.***, last numbercan’t be the same as your router, change it on NVR. If you connect with wifi network, you need go to System Setup—Network Setup—Wireless Internet page click View Details and click Manually to change those information.
• Request DNS Error: disable DHCP, change the Preferred DNS to 8.8.8.8, reboot the NVR and router.
• Network Cable Disconnect: make sure the NVR connect with router by Ethernet cable
• Network Card Not Found: on Network Setup page find PPPoE disable it.
• Network Busy: disable DHCP, change the Preferred DNS to 8.8.8.8, reboot the NVR and router.

<p>The post HiSeeu Wireless Camera System installation guide first appeared on NVR IPCAMERA SECURITY.</p>

In this guide, we will go through all the steps related to setting up your newly acquired Uniview Security System.

Overview:

1. Access the NVR via a dedicated display.

2. Log in using the default credentials found on the product manual and update the password.

3. Install and pair the EZView app for mobile access anytime, anywhere.

4. Check the timezone and the device clocks for accurate alerts and scheduling.

5. Access the NVR via a browser from another device. Use EZTools to get the IP address.

6. Enable and configure NVR/camera features, alerts, and etc.

Setting up using Direct NVR Access

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR.

Load More :

• How to Setup IP Camera Uniview
• Uniview How to configure Face Recognition

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it.

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customise alerts, features, and other options available to you.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Setting up using Remote Browser Interface

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to login to, and then enter it into the address bar in the browser. The easiest way to find the NVR’s IP address is by checking the “Network” settings tab, followed by the “Basic” tab, then the “TCP/IP” tab. You’ll need the IPv4 Address. In our case its 10.1.1.214 but it will likely be different for you.

Another way to find the IP address of your NVR is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices. The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network).

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the Live view. (Due to some newer browsers not supporting certain plugins).

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Before we end, we should connect the Uniview NVR to the EZView app for easy and convenient access. To do this, we will need the QR code of the device we want to add to an EZView account.

Navigate to Setup>Network>EZCloud

The device QR code will be presented here. Make sure that the EZCloud feature is enabled and that the device has access to the internet. Click here to read more about it.

EZView App Installation and Device Integration

With the QR code visible, we will need to install the official Uniview app from the playstore. To get EZView you can download and install it here for Android devices and here for iOS.

Android: EZView for Android
iOS: EZView for iOS

Once installed, the EZView app will need permissions to access your device storage to save and view the Live View and playback.

Once granted, the Service Agreement and the Privacy Policy will be presented for the user to review.

After this, you can proceed to create your own EZView account or login if you have an existing one. This is a separate account from the one specified in the NVR. You can choose a different or similar email. The email registered here will be designated as your account for EZView. The email registered on the NVR upon changing the password is for recovery purposes. You will be able to pair multiple devices to the same EZView account and gain live access to all of them.

Once logged in, you will then be taken to the Live View. This screen will not show any cameras at first as we still have not paired any NVR or camera to the EZView account. To add your NVR and cameras, click on the top right Devices icon.

This will take you to a list of all the devices on your account. Since we don’t have one yet, it will either be blank or sometimes, a demo device will be shown. Click on the Add Device (+) button on the top right to add your device.

Ensure that the NVR is connected to the Internet, then choose SCAN for a quick and easy way to pair your smartphone to your NVR.

You can then proceed to scan the QR code found on your NVR or on the display screen where we left off. Once scanned, you may now proceed to configure the device name and other options for your preference.

In this particular situation, I added a Uniview 4-Channel NVR. It is now shown on my devices list along with all the cameras connected to it. I named this NVR as 4CH-NVR. As you can see, the IP Camera attached to this NVR is now available for Live View.

Select the camera by checking the circle and tapping on the Start Live View at the bottom will take me back to the Live View. You will be able to select multiple video feeds from different devices on this screen.

Tapping on the top left icon will allow you to check other features and settings available to you, including alarm notifications and alerts, Playback, recording schedules as well as downloaded snippets of video and screenshots.

<p>The post How to Setup Your Uniview Security System first appeared on NVR IPCAMERA SECURITY.</p>

Type 1 system stuck in the upgrade interface

Please disconnect the Ethernet cable to the router, and default the system.

After rebooting the system and it works well, you need to set a new password and don’t use the default one.
Here is the link for password change in case you need:

The system’s default password is blank(nothing). We suggest you change the system’s default password when you hook up the system for the first time to protect your privacy.

Load More : Tutorial of General IP Security System

Below are instructions on how to change the password.

How to Change System’s Password?

1. Use the system’s user name admin and default password blank to log in system.

2. Right-click mouse and select the Main Menu:

3. Go to Advanced:

4. Go to Account:

4. select admin and click Modify Pwd:

5. Input the new password and confirm it. Since the old password is the default password which is blank, leave the old password box blank.

Click OK to save.

When you finished the step, you can plug the internet cable back.
One more tip, If you can close the DMZ and UPNP feature in your router, this problem will never happen.

Type 2 system stuck in the booting logo

Here are some methods for troubleshooting:
a). Please unplug the Ethernet cable from the system, then restart the system without Ethernet cable to have a try.
b). If still not working, Please remove the hard drive from the system, then power on the system separately to have a try.
c). If still not working, please use another power supply (with the same voltage) for the system to have a try. While the system comes back, kindly please change the password for your system, it seems the hack attract your device, please make the password a little complex. don’t easy as empty

Part 2

there is no signal on the monitor

1. Do you notice if the system gets power? if it gets power, the LED in front of the DVR will be lit up.
2. Did you hear a beep when the system powers on? It is very important.
3. Are you using the HDMI port on DVR to connect DVR to a monitor or TV? if yes, could you please try VGA port on DVR?
4. Make sure your TV is in the right mode, HDMI mode for HDMI cable, VGA mode for VGA cable, not any other mode. You can monitor the remote control to switch it.
5. Please remove the hard drive from the system, then power on the system separately to have a try.
6. Can you kindly change another power supply to have a try? you can use the cameras instead.
7. Please submit a request in the below link:

<p>The post Guide – DVR&NVR Stuck Issue first appeared on NVR IPCAMERA SECURITY.</p>

2. Product Introduction

2.1 Product Overview

This Funlux NVR system is specially designed to safeguard your home or business by providing cutting-edge video surveillance and monitoring. With a 2.8mm wide-angle lens and full 720p high definition video, the security cameras are able to monitor more space in greater detail. The 24 infrared LEDs eliminate low light problems, capturing HD videos from up to 65ft away. Instant email notifications and multiple live streaming and recording options make your NVR available and accessible anywhere at anytime.

Using next generation plug-and-play technology and a revolutionized user interface, this system delivers a revolutionarily user-friendly experience that is accessible to anybody. Achieving security and peace of mind has never been easier. With top products at low prices and setup procedures that anybody can follow, our goal is to bring security and safety to all people; making your security our priority.

2.2 Getting Familiar with your NVR

Main Functions & Features

	Live Remote Viewing Access your NVR remotely from anywhere in the world on your Android or iOS mobile device.
	Intelligent Recording Mode Intelligent recording identifies surveillance footage triggered by critical events such as motion detection and alarm triggering and optimizes storage by increasing recording quality when a critical event occurs.
	Multitasking Users can view, record, playback, backup, live-view and remotely access the NVR simultaneously from multiple devices.
	Instant Notification & Alarm System Receive instant email alerts and push notifications with snapshots to your mobile device when motion is detected, an alarm is triggered, or video loss occurs.
	Multi-level, Multi-user management Different user privileges allow you to share video surveillance without worrying about unpermitted setting changes.

Front Panel

Rear Panel

4 Channel

8 Channel

Mouse

3. First-time Setup

3.1. NVR Installation

HDD Installation

IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD) unless the system was specifically purchased with an included HDD. You may install a SATA HDD between 500GB and 4TB of storage after receiving your system. We recommend Western Digital Caviar Green AV-GP hard drives or Seagate Pipeline hard drives that are specifically engineered for use in security camera environments. We also suggest that you make your purchase from an official reseller (such as Newegg.com, Tiger-Direct, and Best Buy) to ensure the quality of the HDD.

For the following HDD installation instructions, you will need:
1) Your NVR system
2) A SATA Hard Drive
3) 4 silver Phillips screws (provided)
4) 7 black Phillips screws (provided)
5) A Phillips screwdriver (not provided)

1. Make sure your NVR is unplugged from its power source and slide the top panel off of the NVR.

2. Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD (as shown):

3. Once connected, place the HDD into the NVR with the cables placed as shown.

4. Holding the hard drive and the NVR, gently turn it over and line up the holes on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw the provided screws into the holes.

5. Slide the NVR panel back on and locate the 5 black Phillips screws (found in kit). Apply the screws in the three holes on the back panel, and the two holes on the sides.

6. When you power on your system, you will see a popup asking you to format your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this popup, please manually format your HDD by going to the Disk Drive Info page (for more instructions, please refer to 4.1 Main Menu Detailed).

7. The system will begin formatting the HDD, and will automatically reboot once the formatting is complete.

Connecting your NVR

1. Connect your analog cameras directly to the system with the correct cables as shown. For detailed instruction, please refer to 3.2 Camera Installation.

2. Connect your display to the appropriate display input. For detailed instruction, please refer to 3.1 NVR Installation – Connecting the Display.

3. Connect your system to a nearby power outlet with the provided power adapter as shown.

4. Connect your USB mouse to the corresponding input as shown.

5. Connect your NVR system to your wireless router with the provided Ethernet cable as shown.

Connecting an External Alarm

NOTE: A large portion of the installation of an alarm will vary based on the type of alarm. Because of this, the following instructions are not comprehensive, and will have to be supplemented by specific instructions for your desired external alarms/systems.

Prior to installation, please locate the alarm input and output ports on the back panel of your NVR. The following instructions will show you how to plug in the wires from the external system to the NVR.

1. Push the orange tab on the alarm port (with your finger nail or pen) in order to open the spring-loaded connection.

2. With the orange tab pushed in, insert the bare wire from your alarm about 1/8-1/4 inches into the port.

3. Let go of the orange tab and the port should clamp onto the cable. Give the wire a light tug to ensure that it is securely clamped. .

3.2. Camera Installation

Connecting the cameras to the NVR

1. Remove the cameras from the packaging and set it near the NVR.

2. Connect all four cameras to the NVR using the provided sPoE cables by plugging one end to the Ethernet port of the cameras and one end to the port on the back of the NVR.

3. Power on and login to your NVR using the default user ‘admin’ and the default password ‘111111’. Once you have logged in, your system will attempt to add your cameras automatically. Please wait 3-5 minutes for this process to complete. If your system has not automatically added the cameras, proceed to step 4 for manual setup.

4. Access the main menu [  ] by moving your cursor to the bottom left of your screen. When the main menu appears, select and open the [Device Management].

5. Click the [Add Device] option on the left, then click [Auto Add] to automatically search for IP cameras. Please wait 3-5 minutes for the system to automatically add all of the cameras.

6. Once you see a live video stream, your setup is complete! If you were unable to perform any of the steps, please refer to 5.1 Troubleshooting in the user manual.

Mounting the Camera

IIMPORTANT: Please complete the instructions for “Connecting the cameras to the NVR” prior to mounting your cameras.

The following steps provide instructions to mount the camera on a drywall.

You will need:
1) IP camera
2) Mounting Bracket (not provided)
3)3 screws with 3 anchor screws (provided)
4) Power drill (not provided)

1. Choose a location. Find a suitable location to mount your IP camera.

2. Mark screw locations. Using a pencil and the holes in the mounting bracket as a guide, mark three holes against the wall where you wish to mount the camera.

3. Drill holes. With a drill bit slightly smaller than the green plastic anchor screw, drill a 1″ deep hole in each of the three marked locations.

4. Insert anchor screws. Place the anchor with the closed end evenly into the hole. Gently tap the open end until the anchor is almost flush with the wall.

5. Attach the camera to the mounting bracket. Fasten your camera to the mounting bracket using either the hole found on the top or bottom of the camera. Rotate until the camera is securely attached to the mounting bracket.

6. Mount the camera to the wall. Align your mounting bracket with the anchors and slowly screw the bracket onto the wall with the 3 screws provided.

7. Adjust the camera position. To adjust the camera position, loosen the nob on the bracket by turning it counterclockwise and adjust the camera accordingly. When the desired camera position is achieved, tighten the nob by turning it clockwise.

 

3.3 NVR First-Time Startup

Power on your NVR and double-click anywhere on the screen. On the login screen, a Startup Wizard will appear to help you quickly setup your NVR. Please follow the on-screen instructions to quickly and easily configure basic settings on your NVR.

Startup Guide Explained

Network Time Protocol: When enabled, the NVR system will automatically set the date and time settings through the internet connection. If you do not enable this, you will need to manually input the date and time in the corresponding forms.

Name, phone, email: This information is added to the default administrator account of your NVR system.

3.4 Home Screen Introduction

The home screen is the main screen of your NVR, displaying the live-video stream from the connected cameras. There are several viewing options available locally on your NVR. By default it will be set to the quad-screen view with the live-video streams from all four camera feeds. To access the new quick-menu, move your cursor to the bottom of the screen using your mouse or press the menu button on your remote.

The quick-menu includes the following options:

Main Menu

Use the main menu to access all of the full features of the NVR. Refer to 4.1 Main Menu Detailed for more information and specific instructions.

New Notification

When your NVR has an update or an urgent message (i.e. missing HDD, motion detection, alarm triggering, etc.) a notification will appear in your quick-menu. Click on the new notification icon to view more details.

Single View

This option enables you to quickly view one camera feed in full-screen. Click on the icon to select the camera feed to view. For further live-video viewing options, refer to 4.1 Main Menu Detailed – General Settings – Display Settings.

Quad View

Quickly toggle the viewing mode to four simultaneous channel feeds.

Playback

Review and backup surveillance footage from this menu. Refer to 4.2 Camera Controls for more details.

Logout / Shutdown

Logout of your current user profile or shutdown the system. Administrator permission will be required to shutdown.

4. Using the NVR

4.1 Main Menu Detailed

Use the main menu to access all of the full features of the NVR. The following chapter will explain how to navigate and perform the features through the menu.

General Settings

Use the General Settings menu to manage accounts, change the date & time, change the live-video streaming options and settings, view the system events log, view hard disk information, view and upgrade your firmware and restore your device to factory settings.

Account Management

This NVR supports multiple user profiles with different permissions, which allow you to share video surveillance without worrying about unpermitted tampering with the system settings, playback files, etc.

The system can support up to 16 accounts, with two different account types:

Administrator: Has full access to all features of the NVR and full permission to change all settings.

Operator: Can only view the live-video stream.

Managing your user accounts by simply highlighting a user account from the menu and selecting a function to perform.

Date & Language

Use this menu to change the date & time settings and the language settings of your NVR.

NTP Enabling the Network Time Protocol (NTP) allows the system to automatically set the date and time of your system. This requires an internet connection.

Sync Camera Time The NVR will automatically update your camera’s date and time settings to match that of your NVR.

Language Choose a different language for your NVR system to display.

Display Settings

The NVR offers several options to best customize the content displayed on the home-screen of your NVR.

Channel Select a channel display to customize. Each channel can display a specific channel name and the current time.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

Channel Name You may set a name to describe the camera feed on your NVR. For example, if you have set up a camera in the front yard on channel 1, you could name it “Front Yard”.

Channel Time Select this option to display the current date and time on the channel feed.

Enable Auto Sequence Selecting this option will activate sequential viewing. In sequential viewing, the NVR will automatically cycle between certain channel feeds. You may change the duration of each sequence and select which feeds to cycle through under this menu.

System Log

The NVR will provide notifications when certain events occur. Such events could be, but are not limited to: a missing hard drive or hard drive failure, activated motion sensors, activated alarms, etc. Use this menu to review the system log of all event notifications.

Series Numbers the events in sequence

Type Describes the type of notification (Alarm / System)

Start Time The time when the event occurred.

Event Gives detailed description of the notification, e.g. Mo = Motion; 02 = motion captured on channel 2; alarm = type of notification.

Disk Drive Info

This menu allows you to review important HDD information, format HDD’s and change it’s settings.

Hard Disk Drive Full Defines how the NVR will behave when the HDD is full. When the HDD has reached its storage capacity, the NVR will either stop recording or overwrite the older playback files. The overwrite feature is generally recommended.

Refresh Update the HDD information shown on the page.

Total Space The total available storage space on the HDD in the NVR.

Free Space The amount of storage space left on the HDD in the NVR.

Format In order to format a drive, select it from the menu and press [Format]. The system will automatically format the HDD.

System Settings

Use this menu to view and change basic settings and information of the NVR. From this menu, you may enable the startup guide, change the display resolution, view system information, upgrade the NVR firmware and reset the system to factory default settings.

Startup Guide Check this box to enable the startup guide to appear (refer to 3.3 NVR First-time Startup). The startup guide will appear the next time the system is powered on.

Please refer to the following instructions to upgrade the firmware from the system (required: a USB drive).

1. Download the updated firmware from the website on your computer.

2. Place the file onto the root directory of a USB drive.

3. Connect the USB drive to the USB port on your NVR.

4. Go to the [General Settings] menu in the Main Menu and access the [System Settings] page.

5. Select [Upgrade] and wait 5-10 minutes.

Help&FAQ

Funlux offers comprehensive support for our users. This page provides links to some of our resources that will help guide you to a maximal experience of our products. For support , please visit http://www.funlux.com/support.html

Device Management

Use the Device Management menu to manage the IP cameras connected to the NVR.

Add Device

Search and Add All Devices Automatically Check this box to enable the automatic search and add functions of the NVR. If there are empty channels, the NVR will automatically search and add nearby cameras.

Please wait 3-5 minutes for this process to be completed.

Search for Devices Select to search for devices with the same protocol. A pull up menu will appear for you to manually select the devices to add.

Auto Add Will prompt the system to automatically search for and add devices.

Add Device Manually Allows you to add a specific device by inputting the MAC address and port information.

Refresh Refresh the page to update camera information.

Delete Device Select a channel and press [Delete Device] to remove the camera assigned to the corresponding channel.

Adding a device:

You will have four options different methods to add a device:

1) The system will automatically search for and add devices if you leave the [Search and Add All Devices Automatically] option selected.

2) Prompt the system to automatically search for and add devices by selecting [Auto Add].

3) Press [Search for Devices] to open a list of available cameras and manually select the desired cameras to add to the system.

4) Press [Add Device Manually] to add the device by inputting the specific MAC address of the connected camera.

Video Stream Settings

Adjusts the video quality, frame rate, resolution and streaming bit rate

Channel Choose the channel that you would like to change the settings for.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

Local Video Stream Changes the video streaming settings for devices that are connected to the NVR locally (devices that are connected to the same internet connection as the NVR).

Network Transmission Stream Changes the video streaming settings for devices that are connected to the NVR remotely (devices that are connected through 3G/4G or a different internet connection than the NVR).

Video Quality Change the overall quality of the video. Increasing the quality also increases the bandwidth used.

Frame Rate (FPS) This changes the number of pictures (frames) per second that make up the video stream. The higher this value, the smoother and better the video quality is, however increasing this value also increases the bandwidth.

Resolution Change the resolution of the video stream. QVGA=320×240.

Streaming Bit Rate This is the type of bit rate that the NVR uses to view video from the camera. VBR stands for the variable bit rate, and CBR stands for the constant bit rate—CBR is higher quality than variable, however it uses more bandwidth.

Video Mask

The NVR allows you to mask / hide certain areas of your camera feed from recording and monitoring.

To create an area to mask you must first select the channel to edit and check [Enable]. Select an area by clicking and dragging down and to the right with your cursor. A gray box will appear. Remove the selected areas by right-clicking on the box. After you are done, press [Save] and proceed to other channels or return to the home-screen.

Network Settings

Basic Settings

Selecting DHCP will allow the NVR to manually configure the IP address and network parameters.

The settings on this page enable access to the NVR over the internet. Unless you are an advanced user, we do not recommend that you change these settings. These definitions are not sufficient for manual networking and configuration.

Web Port This designates the port used when accessing the NVR through a web browser.

Video Port This designates the port that the video feed is transmitted over.

Mobile Port This designates the port used when accessing the NVR through a smart phone or mobile device.

DDNS

NOTE: For advanced users only. Router port-forwarding is required. Use this page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please refer to the knowledge base for full instructions.

UPNP

UPNP (Universal Plug and Play) is a protocol used to establish network connectivity and interaction between devices. Enabling this feature will allow easier network connectivity.

NOTE: The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks.

NOTE*: For advanced users only. We do not recommend that you change any settings under this page without prior networking knowledge. Event Management

This NVR system is specialized for 24/7 continuous recording, and will automatically mark recordings that are triggered by “critical events” (motion detection and alarms) in the playback menu. Use this menu to define “critical events” and best optimize recording and storage on the system.

Record Mode

The system has two available recording modes:

The basic recording profile will record continuously at full frames. This means that all recorded video files will be high quality, and the HDD will be able to store less footage at one time.

The intelligent recording profile will automatically manage the recording to optimize storage capacity. During scenes of interest when “critical events” are triggered, the NVR will automatically record in full frames to ensure higher quality. During stationary scenes, the NVR will record at a lower framerate to optimize storage capacity.

Motion Detection

This NVR supports advanced motion detection features for bolstered security. Please follow the following instructions in order to properly configure and setup the motion detection functions.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

1. Choose a channel to edit. Select a channel under the dropdown menu next to [Channel] and select the box next to the channel in order to turn on motion detection.

2. Customize schedules for motion detection. The NVR allows you to set up to 4 different time periods for motion detection. To activate a time period, input the desired values and select the box to the right of the corresponding time period.

a. You can either manually configure a schedule for each day by selecting the day in the [Week] dropdown menu, or you can apply the schedule to multiple days at once by selecting [Apply to].

b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost.

3. Select the motion detection area. Using the motion detection grid, define a motion detection area by left-clicking on a square. Click-and-drag to toggle large areas. You may adjust the sensitivity of the motion detection with the [Sensitivity] drop-down menu.

4. Define how the system responds when motion is detected. There are four different responses that the system can take when motion is detected. NOTE: The system will automatically record video when motion is detected.

a. “Alarm Sounding Buzzer” The NVR’s built-in buzzer will sound.

b. “Alarm Output” The NVR will activate any external alarms that have been connected to the back panel (see: 3.1 NVR Installation – Connecting an External Alarm).

c. “Alarm Duration” will adjust how long both the buzzer and the alarm output will sound after motion is detected. NOTE: The alarm will sound continuously while motion is being detected.

d. “Snapshot” The NVR will take a snapshot and send it to your mobile device and email address (when configured).

e. “Send E-mail” The NVR will send an email notification. The NVR comes with predefined server settings for common service providers, however you may need to specify your own settings if your provider is not included. Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address.

f. “Alarm Interval” This setting defines the interval between motion detection notifications. For example, when set to 1 minute, the NVR will send an email notification every minute when motion is detected.

5. Save and then select another channel to configure. If you do not save prior to selecting another channel, all changes will be lost. You may also restore setting defaults by pressing [Default].

External Alarm

The NVR supports up to four external alarm inputs and one external alarm output. External alarm inputs may include, but are not limited to motion detectors, trip wires, door sensors, etc. External alarm outputs may include, but are not limited to sirens, visual alarms, silent alarms, etc.

Please follow the following instructions to properly configure the external alarm features.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

1. Choose an alarm to edit. In the dropdown menu, choose an alarm and select [On] to enable the alarm input. Choose the type (normally open or normally closed) that describes your specific alarm.

2. Customize the active period for your alarm. The NVR allows you to set up to 4 different time periods in which your alarm will be considered active. To activate a time period, input the desired values and select the box to the right of the corresponding time period.

a. You can either manually configure a schedule for each day by selecting the day in the [Week] dropdown menu, or you can apply the schedule to multiple days at once by choosing the [Apply to].

b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost.

3. Define how the system responds when an alarm is triggered. There are three possible responses when an alarm is triggered. Choose an option by selecting the box next to it. NOTE: The system will automatically record video when an alarm is triggered.

a. “Buzzer” The NVR’s built-in buzzer will sound.

b. “Alarm Output” The NVR will activate any external alarms that have been connected to the back panel (see: 3.1 NVR Installation – Connecting an External Alarm).

c. “Alarm Duration” will adjust how long both the buzzer and the alarm output will sound after motion is detected.

d. “Send E-mail” The NVR will send an email notification. The NVR comes with predefined server settings for common service providers, however you may need to specify your own settings if your provider is not included. Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address.

Alarm Input Select the channel of the input alarm that you would like to edit. Select “On” to enable this alarm.

Type Select the type of alarm that you are using. Please refer to your alarm’s manual if you are unsure of this.

4.2 Camera Controls

WWhen on the home screen, you can access the NVR’s camera controls by double-clicking on the desired channel feed and a blue menu will appear as shown. The icons represent the three control features: image settings, zoom, and playback.

Image Setting

This will adjust the image settings of the camera from the NVR. NOTE: This will affect everyone connected to the NVR.

Image Orientation: Change the image orientation.”Flip” will flip the image vertically, “Mirror” will flip the image horizontally, and “Flip and Mirror” will apply both functions.

First Icon: Adjust the brightness settings of the camera.

Second Icon: Adjust the color saturation of the camera.

Third Icon: Adjust the contrast settings of the camera.

Zoom

Selecting this will bring you into the zoom-in mode. Use the scroll wheel to zoom in and out, and click on areas of the screen in the bottom right corner to select viewing areas. Right click to exit out of the view.

Playback

Access and review your surveillance footage from this menu.

Video Playback

1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue.

2. Select the month and year on the calendar in the right panel. The days that are highlighted in blue will have recordings available. Select one of the days.

3. Use the Playback Controls to playback video.

Backup

The system allows you to backup specific files from your machine onto an external USB drive. The following instructions will show you how to find specific files on your system to backup.

1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue.

2. Once a channel is selected, select a month and year on the calendar. The days that are highlighted in blue will have available recordings. Select one of the days.

3. Under “Event” choose which type of recording that you want to search for. You can choose normal, alarm triggered or motion triggered recordings only, or you can choose all recordings.

4. Choose the time frame that your recording will fall under. For example, if you are looking for a video file that was recorded at 3:00 a.m. you will specify the time frame 0:00-6:00.

5. Press [Search]. If your NVR has saved any recordings during this time frame, they will appear in the menu.

6. Select all of the videos that you would like to back up, and press [Back up]. Wait for the progress bar to complete for each video file.

7. Repeat steps 1-7 for video files under different channels, days, events, time frames, etc.

4.3 Remote-viewing Setup

Remote viewing allows you to access your NVR from any location in the world for unprecedented surveillance versatility using any Android or iOS mobile device with our ‘Zsight’ application installed. With our revolutionary user-friendly setup, we have eliminated the need for complex port-forwarding procedures and other networking hassles. Our product servers will automatically authenticate and configure your hardware for remote-viewing. The following instructions will guide you through the remote-viewing setup:

Minimum Requirements:

Android or iOS mobile device with wireless/3G/4G internet connection

‘Zsight’ Application downloaded on your mobile device.

1. Locate the NVR information on the outer casing of your system.

2.Connect your mobile device to the same local network as your NVR. Please make sure your mobile device is connected to the internet through the same wireless router as your NVR.

3. Open the Zsight app on your mobile device and select the [+] icon. Open the ‘Zsight’ application and the device will automatically enter a ‘Device List’ section. Tap the [+] on the upper right hand corner to open the ‘Add Device’ menu.

4. Add your NVR by scanning the QR code found in step 1. There are three available methods to add your NVR device. We recommend that you add your device with the [Scan QR code] function or by manually inputting the NVR ID from step 1.

a. To scan the QR code, open the [Scan QR code] function by pressing the button as shown in the pictures. Point your camera at the QR code on your device and hold it steadily until it scans successfully.

b. Find the 10-digit device ID obtained from Step 1. Manually input the ID in the appropriate form on the ‘Zsight’ application.

5. Login with the default user ‘admin’ and default password ‘111111’. Once you have successfully added the system, a login screen will appear. Enter the default password ‘111111’ or your password if you have changed it, and tap [Submit].

6. Select your system from the device list to view the live video stream. Go back to the ‘Device List’ section and select your device from the list. Make sure that a live video stream from your NVR appears.

7. Disconnect from your wireless network and access the NVR using 3G/4G. Connect your mobile device to a different internet connection from your NVR (3G/4G or any other wireless connection) and repeat step 6. Our product servers will automatically authenticate your NVR for remote-viewing capabilities.

8. Your device is now activated for remote surveillance! You will now be able to view your NVR on any Android or iOS device with internet connection! In order to do so, repeat steps 3-6 on the desired device (for step 4, you will need to add your system through the NVR ID). Congratulations! Thank you for choosing Zmodo!

4.4 Updating your NVR

From your NVR (via USB)

Please refer to the following instructions to upgrade the firmware from the system (required: a USB drive).

1. Download the updated firmware from the website on your computer.

2. Place the file onto the root directory of a USB drive.

3. Connect the USB drive to the USB port on your NVR.

4. Go to the [General Settings] menu in the Main Menu and access the [System Settings] page.

5. Select [Upgrade] and wait 5-10 minutes.

<p>The post NVR Kit Installation Guide AIO first appeared on NVR IPCAMERA SECURITY.</p>

There are several possible causes of your DVR/NVR that do not show its setting panel. You may follow the troubleshooting tips listed below to solve the problem.

Cause 1: The DVR/NVR Power adapter is insufficient or cannot be powered normally

Solution: Please use another power adapter with the same voltage to have a try. Even the power light is on, please also change the power adapter.

Cause2: The HDMI/VGA connection may have some problem

Solution: If you use the HDMI port on DVR  and HDMI cable to connect DVR to a monitor/display/TV, please try the VGA port on DVR and use the VGA cable. If you use a VGA connection, please try the HDMI connection. Also, please use another HDMI/VGA cable to have a try.

Cause 3: The monitor/display/TV may have some problem or it is not compatible with DVR/NVR

Solution: If possible, please use another monitor/display/TV to have a try.

Cause 4: The resolution of DVR/NVR is higher than the monitor/display/TV

Solution: Please use SADPTool software to search the DVR/NVR and change its resolution on the computer. How to change the display resolution of DVR/NVR via computer?

Cause 5: The Hard Disk Drive(HDD) maybe has some problem

Solution: If you have installed a hard disk drive(HDD) on DVR/NVR, please uninstall the HDD to have a try. How to install a hard disk drive(HDD)?

Cause 6: The Ethernet cable may have some problem

Solution: Please do not connect the Ethernet cable to the DVR/NVR. Also, please do not connect any cameras. Just connect the DVR/NVR to a power adapter and monitor/display/TV.

Cause 7: The DVR/NVR is defective.

Solution: Please provide your relevant purchase information or order information to us in the form of an attachment so that we can provide better help.

How to Change Display Resolution of System via Computer when here is All Black on the Monitor?

Purpose: This instruction is used to change the resolution when there is no output from the DVR/NVR, which might be caused you changed the output resolution of the system accidentally.

Here are the steps for you:

1. Firstly, please connect your DVR/NVR to your home router with an ethernet cable directly.
2. Then, you need to connect your computer to the same router with the DVR wired or wirelessly.
3. Please download this search tool SADP on your computer to search the IP of your DVR/NVR.
   For Windows: https://download.annke.com/document/Computer_Software/SADPToolV3.0.3.3.zip
   For MacBook: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip
4. After download it, you can click refresh to search the IP of DVR/NVR. You will get the IP of your DVR/NVR.

   

5. Please input the system IP address into the IE browser. The user name is admin and the password is your system‘s password.

   

6. When you log in, please go to Configuration–System–System Settings–Menu Output, and you can change the VGA/HDMI resolution, you can try all of these resolutions that have been listed. Then your system will reboot and get the output.

   

<p>The post What to Do If DVR/NVR Show “No signal” first appeared on NVR IPCAMERA SECURITY.</p>

What is NVR?

A Network Video Recorder (NVR) is a system featuring a software application. This system is designed to collect and store the videos captured by all cameras connected to the network. NVR records these videos on mass storage devices. Unlike other storage devices, it features no specific video capture hardware, and the software is operated on a dedicated device. NVR is usually employed on the IP video surveillance systems, and they are capable of streaming video/audio data on a single cable.

A Brief Introduction to NVR Setup

NVR can be set up with or without a Power over Ethernet (PoE) or Non-PoE switch. PoE switches are used with PoE compatible cameras. The cameras are plugged into the PoE ports of NVR and they require no individual power adapters to function. Non-PoE models feature no ports for plugging for cameras. However, they feature an inbuilt scan function that can scan the camera on the same network. The scan feature is also used by PoE models.

For configuring, the NVR for IP camera on the network using PoE switch, you will require some components and accessories including a power cable, an Ethernet cable, SATA cables, security screw, and a power supply cable for hard drive installation. Most manufacturers provide technical assistance during the connection process or they also supply an easy-to-understand instruction manual with the product and accessories.

NVR is very much similar to digital video recorders (DVR). DVR is mainly used with analog cameras, whereas NVR is used with IP Cameras. It is basically a DVR of an IP camera.

How to Configure NVR for IP Camera with a PoE Switch?

you can find ethernet switches for IP surveillance in different configurations. The configuration starts with a hardware setup. Here is how you can proceed with the hardware setup:

When these steps are performed properly then NVR and IP camera connection can be easily made. Software setup is the next step in the configuration, and this can be easily done by following the instruction manual provided by the manufacturer.

How to Configure NVR for IP Camera without PoE Switch?

As discussed before, NVR without PoE switch has no Ethernet ports at its back panel. It utilizes an external power adapter or an external PoE switch to power each IP camera. Like NVR with a PoE switch, the configuration of NVR for IP camera without a POE switch also begins with the hardware configuration. Here is how to proceed:

Recording will be enabled only when users add the cameras to NVR. This can be easily done by referring to the steps in the instruction manual.

Important Questions on Setup of NVR with IP Camera Answered

Here is everything you may want to know about the configuration of NVR with IP Camera:

In addition to all the steps and points covered in the post, it is always important to check the compatibility of NVR with the IP cameras on the network. Also, it is important to ensure that the NVR supports the camera resolutions because many of them cannot support 12MP or 4K security cameras. Along with these, it is also important to use quality PoE switches for the connection. Versitron provides PoE media converters and switches in different configurations.

<p>The post How to Configure NVR for IP Camera on a Network? first appeared on NVR IPCAMERA SECURITY.</p>