What is iCSee?

iCSee is a mobile application designed for remote video surveillance. It allows users to connect and control various security cameras, network video recorders (NVRs), and digital video recorders (DVRs) using their smartphones or tablets. iCSee provides real-time video monitoring, playback, and management of surveillance devices over a network connection. The app offers features such as live streaming, motion detection alerts, two-way audio communication, video recording, and cloud storage options. iCSee is compatible with a wide range of IP camera brands and models, making it a popular choice for home security, business surveillance, and other monitoring needs.

What is iCSee camera?

iCSee Camera refers to any camera compatible with the iCSee mobile application.

Can my camera be connected to iCSee?

iCSee was developed by Xmeye, a company that specializes in security surveillance and video intelligence research and development. They focus on providing technical services, and solutions in the security monitoring field, including various modules, main boards, software, and cloud services.

So, generally speaking, only cameras using Xmeye module solutions can be adapted to iCSee app.

How to install iCSee for PC?

Wired cameras can be accessed on PC by downloading the VMS software. But, for Macbook users, the software currently only supports local area network connection.

For wireless cameras, it is recommended to connect through mobile devices, as accessing via PC may result in connection timeouts or instability.

VMS Downloading (Windows)

VMS Downloading (Macbook)

How to install iCSee app for mobile devices?

iCSee is a free app available for both iOS and Android platforms, offering full functionality without any costs or subscription fees. Follow these simple steps to install it on your device:

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This tutorial applies to both icsee and icsee pro cameras.
Since the app is always being updated, the interface may be a little different.

Camera description

The details are subject to your manual.

Connect To The Power Supply

Plz connect camera to the power cable,and turn on the power .

If you need to storage the video via the local TF card, plz install the TF card first then turn on the power.

（TF card doesn’t support the hot plugging,  plz plug and unplug memory card when device is power off)

Video tutorial

How To Use Icsee Camera 2024

Read Also : XMEYE NVR Face Recognition guide

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Register/Login

1.Open”iCSee” app, click “sign up” then use the phone number or mailbox to register account.

2.Register successfully, enter your phone number or mail number in the login interface, enter the password, login your app.

3.You can also use the wechat, facebook, line or the temporary visit to login app.

[Auto-pairing] WiFi Network Configuration

Note: camera can support 2.4G wifi for the time being, doesn’t support 5Gwifi, plz set the router parameter to2.4G first before configuring network, during the connection, phone,router and camera need keep within the 2m distance

1.Phone connect to the wifi network.

2.Click the “+”in the upper right corner click the “Add WiFi camera” according to the device’s voice prompt, follow the app interface guide to enter router’s password,click “confirm” start to configure network(if the device doesn’t appear voice prompt for a long time, you can long press the reset to restore default, then go on to configure network).

3. Enter the search device’s interface, the device is in the connection process, plz wait.

※ Program search, do not operate other programs ;

※ When the camera prompts “succes  sfully connected to router”, it will automatically go to the next step.

※ The camera fails to hear the prompt “succes sfully connect to router”. Please restore factory Settings and match again.

4. After connecting successfully ,interface will prompt to set device’s password and name for your device, after finishing, follow the app interface guide to complete network configuration .

5. After finishing, device will show in the device’s list, it represent the device is connecting successfully.

6. Click it you can view the monitoring image, and do the relevant operation and setting.

Note: Movement tracking is only for indoor ip cameras , bullet ip camera and dome cameras do not have this function

Note: If the automatic etwork configuration fails, you can choose the following two methods to configure the device

The second type: [Manual configuration] Wired network

1. Long press the camera Reset button for 10 seconds to restore the device to factory settings .

2. Connect your router to camera via network cable.

3. Connect phone to your router wifi network.

4. Login “iCSee” app, click the “+”in the upper right corner, and click “more” in the upper right corner.

5. click “Add the camera on same router.

6. Enter search device interface, click searched camera to add device,device will show in the device’s list, which represent device connect successfully.

7. Click it to view the monitoring image, also can do the relevant operation and setting

Manual configuration: AP netless direct connection mode

When there is no network in the installation environment, please select the following pairing method;

 1. Long press the camera Reset button for 10 seconds to restore the device to factory settings .

2. Short press the camera Reset button 2-5 to enter the direct connection mode (most devices will voice prompt “enter direct connection mode”).

3. Open the mobile phone desktop-settings-wireless network, search for the device wireless hotspot name, Enter the wireless password:1234567890, connect to the wireless hotspot of the device;

Indoor IP Camera hot spot name: robot_xxxx;

Other kind of camera hot spot names: camera_xxxx;

Tips:

AP hotspot mode is only used for installation when there is no network in the environment, and cannot be remotely monitored,can only be accessed within 10 meters of the establishment of the hotspot!

4. Open the ‘iCSee’ APP, and directly add the device in the local direct connection mode.

5. The device is displayed on the device list interface, which means that the device is successfully connected.

6. Click the ‘Play’ button to enter the monitoring screen and perform related operations and settings.

7. If you have already registered an account to log in, please click the “+” sign at the top right, and click the “AP direct connection” mode to add.

How to set up mobile tracking？

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

●Click the “Mobile Tracking” switch buttonin the preview interface to turn on the corresponding function;

●Motion tracking: when it’s on, as long as an object enters the camera’s illumination range, camera will track the moving trajectory;

●Watch Point: set a fixed position, when the camera is operating or tracking, it will automatically return to the set position after staying for a period of time;

How to set the dual-ligh tal ert mode Star light full color？

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

Open the ‘iCSee’, click the ‘real-time playback’ , click or slide to the “light” or the “bulb” icon in the screen to open the setting screen;

●Night colored lights：When the light is insufficient, the white light will start, and the image will be colorful;

●Infrared night vision： When the light is insufficient, the infrared light is activated and the image becomes black and white;

●Double light alert：When the light is insufficient, the infrared light will be activated. When someone enters the monitoring screen, the white light will be triggered and the image will be colorful.
After a few seconds when the person walks away, the infrared mode will be switched on and the image will become black and white;

How to s et the humanoid alert function?

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

Open the ‘iCSee’, click the device real-time playback, click on the upper right button ‘setting’ ，Enter the ‘settings’-smart alarm, open the interface to make related settings.

Function introduction:

 
●Notification: Must be turned on to receive alarm trigger information.

●Humanoid detection: only judge and detect people to trigger an alarm;

●Show Tracking: When the human figure appears on the screen, the human figure can be tracked and reminded; Rule setting: select the designated area [Warning Line], when someone enters the divided area, the alarm can be triggered;

Add shared device

1. Click “Share” in the device list to pop up the QR code page using the main phone.

2. Log in to the ‘iCSee’ APP with the mobile phone you want to share,
click the “+” sign in the upper right corner of the APP main interface, click “Scan QR code to add a camera” , scan the QR code of the device shared by others or input Add the device serial number (the shared device must be connected to the Internet and successfully
added to the APP).

How to Restore factory settings/AP hotspot switching？

1. Long press the camera ‘Reset ‘ button for 10 seconds, and you can let go when you hear ‘ Restore factory setting,please wait’.

2. Short press the camera Reset button 2-5 to enter the direct connection mode (most devices will voice prompt “enter direct connection mode”).

How to query device serial number and info?

1. Open the ‘iCSee’, enter the real-time playback of the device, click on the upper right setting to enter the setting center-about the device , the QR code can be directly scanned and shared with other family members to watch (the QR code valid time is 30 Minutes); if exceeded, it will automatically expire;

2. If you find that the device time is not synchronized, please click the device time to synchronize it;

HOW TO USE THE CAMERA?

1.Please open the software to register one and log in to your account if you do not have an account.

2.Click “+” > Set up “MY DEVICE” to WiFi

3.Enter your WiFi password. Then click “confifirm” and wait for the camera to connect it.

Notes

* Please reset the device if the camera does not have any voice reminders for more than 180 seconds.

* Please check the WiFi password again and make sure the WiFi channel is 2.4GHz.

* Please do not make the device too far away from the Router.

4.Upon a successful connection, you can set up the name and the password of the camera.

SHARE THE CAMERA：

1.The administrator can send the QR code and password of the camera to the other persons.

2.Scan the QR code by the administrator to share with you and add the camera.

Infographics

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<p>The post How To Use Icsee Camera 2024 first appeared on NVR IPCAMERA SECURITY.</p>

1. How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

Read Next :

• How to setup Sricam SriHome Products
• Sricam installation and user guide
• V380 IP Camera Installation Manual

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is faulty.

Sricam IP Camera Setup Guide

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

2. APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

5. The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

6. Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

8. How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to retrieve the ID number if the camera’s ID tag is lost or damaged

1) When the SriHome App does not add a camera:

Please power on the camera, press and hold the reset button for 5-10 seconds, and wait for the camera to reset to factory settings.

Open the WiFi network settings of the mobile phone, and find the WiFi hotspot sent by the camera.

The part after removing the “IPC-” from the WiFi name is the ID number of the camera. As shown below:

2) When SriHome has added a camera:

Open the SriHome APP, click Modify, and you can view the camera’s ID and ID QR code. As shown below:

11. How to solve the problem that the upgraded camera cannot be turned on

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

(If you encounter other problems during the camera upgrade process, or the camera cannot be upgraded normally, please contact customer service via email in time:support@sricam.com)

12. How to download and delete videos in SD card

Steps to download videos:

Note: 

① The mobile phone must be connected to the same LAN as the camera before the download logo will appear.

② IOS does not support video download function.

③ The firmware version of camera is above V8.1.1.

④ SP027 models do not support this function.

1. First connect the mobile phone and the camera to the same LAN

2. Open SriHomeAPP and open the playback function

3. Click the download icon to download to the local video of SriHomeAPP

4. Open the local video, long press the video, and click save to album

5. Open the mobile phone photo album to view the downloaded video

Steps to delete videos：

Note: Both Android and IOS do not support the deletion of a single video

Open SriHomeAPP, click Settings, click Video Settings, Click Format SD card to delete all videos in the SD card

<p>The post Sricam IP Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

1, RTSP to add
1、main stream：rtsp://ip address/11
2、vice stream：rtsp://ip address/12
Find “FFMPEG (H264)” this column, fill in information of RTSP in the URL.After adding can test is successful

Go to “Camera” option.

Input your camera ip address, User name and Password, click “Finish”, add camera succeed.

PDF Download : How-to-add-CamHi-camera-to-Ispy-下载

CamHi Pro Tutorial Guide

Read Next : V380 IP Camera Installation Manual

The difference between camhi and camhipro

The camera can use camhi and camhipro app at the same time, camhipro’s interface design is more modern, except for the interface there is no other difference, the functions are the same.

CamHi Instructions for use

The following tutorials are only available for the CamHi app.

How to add the camera

Warm Tip: This product only supports 2.4 GHZ WIFI. Before adding devices, make sure that your router is 2.4 GHZ WIFI, and your mobile phone is connected to 2.4 GHZ WIFI.

First, connect the camera power supply. After about 40S, you will hear the device tinkling sound. If you do not hear the tinkling sound, please press RESET 10S at the device base. If the equipment does not have audio, please judge by time.

Note:

1. Please use the power adapter matched with the camera to avoid damage to the equipment.
2. Don’t plug in wiring for power-on equipment; (After plugging in wiring, you can’t configure WIFI with one key)
3. One-click configuration WIFI only supports some models, and some models do not support one-click configuration WIFI.
4. Box camera, Dome camera and other models use connection hotspots to configure WIFI. See AP connection operation instructions for details.

Wired connection (only applicable to the equipment with internet access)

(1) Please connect the network cable and the equipment cable interface. The other end of cable connects the router, and the camera is on, waits the startup and completes the self-inspection (If you fail to self-check, please press the recovery key for a long time to restore the factory settings.).

(2)Click “add camera” on APP’s main interface to select “add UID by scanning QR code” (QR code above XXXX-XXXXXX-XXXXXX out of the machine body) or “LAN search UID” after the mobile phone connects the WIFI.

(3) Click the modelxxxx-xxxxxx-xxxxx of camera occurred in the camera list.

⑷ Return to the camera list by clicking “√”, then the camera is displayed online, and conduct the preview by clicking the camera.

Wirelss Installation(only for devices with WIFI modules)

After installing the mobile phone software, the mobile phone connects to WIFI, clicks Add Camera >Wireless Installation> Enter WIFI Password >Do you hear the sound? The system will be equipped with WIFI if it has been selected properly. When the WIFI configuration is successful, there will be voice prompt. (If you don’t have audio equipment, please see the picture prompt)

(1) Network Camera in Network; Select the corresponding UID

(2) Enter the camera password (the default password for the camera is admin).

(3) Click the completion button in the upper right corner to complete the addition of the camera.

Hot-spot connection (only suitable for devices with WIFI modules)

(1) The camera is powered on and waits for the completion of the self-inspection (if it fails to do so, press the recovery key for a long time to restore the factory settings).

(2) Open the WIFI search, choose the name of WiFi beginning with IPCAM-xxxxx, and enter the original password 01234567 (if you change your password, enter your modified password) as follows:

(3) After successful connection, the method of use is the same as that of wired connection.

4G Connection (only for devices with 4G modules)

(1) 4-G hot spot connection is shown below. After completing the 4-G hot spot wireless connection, the second step of Anzhao wired connection method begins to connect the device, close WiFi, open data flow, click on the device to connect, or scan the serial number of the fuselage (SN two-dimensional code above the fuselage) to connect, click on the camera to preview, such as Figure:

Function introduction

Introduction to real-time preview interface

1.Mirroring inversion + picture reversal

2.Lens zooming-in+ zooming-out and focus

3.Setting and invocation of presetting bit

4.Camera mode (infrared mode +full-color pattern + intelligent model)

5.Off

6.Sound opening and speech pattern

7.Quick photo

8.VCR

9.HD model

Cloud deck and presetting

1. Cloud platform control

⑴ Click the sliding screen on the real-time watching interface to control the camera rotation.

2. Presetting

⑴ Click the presetting icon and enter the presetting management interface.

⑵ Add the presetting: Several presetting could be added with the limit of 255.

⑶ Delete the presetting: Edit the set presetting by clicking.

The preset shortcut command table

PTZ Dome Camera Instruction List

2.5 Inch WI-FI Dome Camera Instruction List

Function	Mode Of Operation	Function	Mode Of Operation
Camera universal address	Address code 255	group first cruise preset 1-8（Dwell time 5 seconds）	Call 65 Preset
Enable Preset cruise line	Call 71 Preset	group second cruise preset 9-16（Dwell time 10 seconds）	Call 66 Preset
A cruise preset for 4 seconds	Call 75 Preset	group third cruise preset 17-24（Dwell time 15 seconds）	Call 67 Preset
A cruise preset for 8 seconds	Call 76 Preset	group fourth cruise preset 25-32（Dwell time 20 seconds）	Call 68 Preset
A cruise preset for 10 seconds	Call 77 Preset	group fifth cruise preset 33-40（Dwell time 30 seconds）	Call 69 Preset
A cruise preset for 15 seconds	Call 78 Preset	Group sixth fourth cruise preset 41-48（Dwell time 60 seconds）	Call 70 Preset
A cruise preset for 20 seconds	Call 79 Preset	group seventh cruise preset 49-56（Dwell time 90 seconds）	Call 72 Preset
Set the limit point A left	Call 91 Preset	group seventh cruise preset 57-64（Dwell time 120 seconds））	Call 73 Preset
Set the limit point B right	Call 92 Preset	clear all of the presets	Call 77 Preset
To enable A, B two scans	Call 93 Preset	Start A ,B Low speed scan	Call 87 Preset
To clear A, B two scans	Call 94 Preset	Start A ,B medium speed scan	Call 88 Preset
A 360 – degree scan, and A, B two scanning speed	Call 65、66、67、68 Preset,  the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degrees	Start A ,B fast scan	Call 89 Preset
clear all of the presets	Call 60 Preset	clear all of the preset	Call 90 Preset
360 degree scans  （Only applicable few model）	Call 99 Preset	Restore the factory	Call 94 Preset
Forced light off （Only applicable few model）	Call 88 Preset
Forced light on  （Only applicable few model）	Call 89 Preset
Auto control light  （Only applicable few model）	Call 90 Preset
Restore the factory	Call 96 Preset

Video playback and Download

Warm Tip: To watch and download remote videos, SD cards need to be inserted, while local videos are saved in the APP installation device.

1. Select the local or remote video to play, and control the playback speed. For example, select the local video, as shown in the figure:

2. Remote Video Download

Click on the video file in the video list interface, then click on download, the video file will be downloaded automatically. The downloaded video file will be saved in the local video-download interface. After the video download is completed, you can click on continue to download, continue to download other video files, or click to view, and automatically jump to the download record. Like an interface.

3. Remote Video Search
   In the video list interface, Search options are available to Video file length: 15-900 seconds can be set, default is 600 seconds.

select the video search range as needed.Note: Set the setting range on the reference software interface.

Note: Some models only support 15-600 seconds.

Alarm Setting

1.open the Alarm Setting

2.The Level settings;

High: Sensitivity value is more than 75;

Medium: Sensitivity value is about 50

low: Sensitivity value is less than 25.

Action with Alarm

1.Alarm Notification

Choose to turn on, indicating that the alarm will send a push message to the mobile phone.

2.Alarm SD REC

Select Open to Save Alarm Video to SD Card

3.E-mail Alarm with Pictures

Select to open, indicating that the alarm sent pictures to the designated mailbox

4.Save pictures to FTP server

Select Open to save alarm pictures to designated FTP server

5.Save videos to FTP SERVER

Select Open to send alarm video to designated FTP server

6.Picture num

Picture capture number 1-3 can be set up (part of the model support)

7.Set alarm ringing linkage

Choose to turn on, indicating that the camera will give an alarm sound when alarming, the type of sound, the duration of the call can be selected (part of the model support)

FTP Setting

1.Server Address：Fill in the erected FTP address.

2.Server Port：Fill in the port of FTP.

3.User Name and Password Fill in User Name and Password Setted in FTP Server.

4.After filling in, click the APPLY; finally, you can click the TEST FTP SETTOMGS to check whether you can send the picture to the FTP server.

Audio Setting and Video Setting

1.Audio Setting

⑴Linear input and microphone input settable.

⑵When the audio input type is microphone input, the input volume and output volume are 80 and 95, respectively, and some models are 14 and 9.

⑶When the audio input type is linear input, the input volume and output volume are 10 and 95, respectively.

2.Video Setting

⑴Bit Rate

The rate of the first bit stream and the second bit stream of the device can be customized.

⑵Frame rate

Frame Rate of First and Second Bit Streams of Customizable Devices.

⑶Image quality

1-6 can be set, default is 1, the smaller the value, the better the image level, the larger the bit stream.

⑷Video format

50 Hz and 60 Hz settable.

Email Setting

Send e-mail to QQ e-mail as an example:

1. Smtp Server: smtp.qq.com

2.Server port: 465

3.Encrypt Type: SSL

4.User Name and Password Fill in QQ Account and Authorization Code

5.Send To: Mailbox for Receiving Alarm Pictures.

6..Sender : Sender’s mailbox address, here is QQmailbox, for example.

QQ mailbox address should be filled in; (same as user name).

7.Subjects and information can be filled in at will.

8.After filling in, click the application button, and finally click the test button.Check if you can send an alarm message.

Local Picture

1.Click on the icon and enter the local picture sub-ID of the picture playback interface to save the click Edit to delete the picture.

2.Select the image you want to delete and click the button.

Camera Setting

Manual Download

PDF Manual Download : CamHi Instructions for use – Camhi下载

Camera list display mode

Click the camera list interface icon  to select the camera list in large or small image mode.

Sidebar settings

Click the camera list interface button, or swipe the screen to the right in the camera list interface to enter the APP sidebar. The APP name is displayed on the sidebar. the below displays APP version.

• Local file

Click Local File to enter the local file interface. This interface displays all the local videos and pictures saved by this camera on this phone. Click on the file to playback the video file or view the local picture. Click the Edit button to delete the file.

• More

Click the More button to check whether the APP has obtained the notification permission of the mobile phone. If the display is not enabled, the APP cannot send the alarm push message. Clicking enabled, you can jump to the setting interface to open the notification permission.

Video/Image search and view

Local recording playback and download

Find the camera to be viewed in the camera list interface, click the icon, select the recording page, the recording file will be displayed, you can sort according to the size and length of the video file, click the button, you can save the video file to the mobile phone album. Click the edit button, it can delete the selected video file.

View local snapshot images

Click on the image page in the local file interface, the local snapshot images will be displayed, the images will be sorted according to the capture time, click the preview thumbnail to view the image, click the button, you can delete or save the image to the album.

Remote video playback and download

Remote video playback

Click the button “camera list interface” to enter the remote recording list interface. The APP searches for the last 6 hours of video files by default. You can customize the sorting according to the recording time, click the video file, and then click play to playback the video files in the SD card of the device.

Remote video download

Click on the video file in the recording list interface, and then click Download, the video file will be downloaded automatically. The downloaded video file will be saved in the local recording interface. After the video download is completed, you can click to continue downloading, continue to download other video files, or click view, will jump to the local recording interface automatically.

Remote video search

Click the button on the recording list interface, the search option appears, you can select the recording search range as needed.

Search time range is optional

Function settings

When the camera is online, click the camera list interface or the live interface icon to enter the camera parameter setting interface.

Basic settings

Wifi settings

Display the WIFI network connected to the current device

Click to get the wireless network around the device, the device will search for the WIFI network in the current environment automatically; select the password to configure the WIFI of the current device.

Change password

The access password of the camera can be modified. When ticking display password, the password will be visible.

Alarm settings  

Alarm management and notification

• Alarm push

Select On to indicate that a push message will be sent to the phone when alarming.

• Device alarm

1.Motion detection alarm

Select On to indicate that the device has enabled motion detection. Clicking adjust motion detection, it can draw motion detection area and adjust motion detection sensitivity (This function is suitable for some models.)

2.Sound alarm

Select On to indicate that the device with microphone function. When the surrounding sound is greater than the intensity of the device check sound, trigger an alarm, click to adjust the sound alarm, you can adjust the sound alarm sensitivity

Alarm Linkage

• Alarm capture to SD card

Select On to indicate that the alarm capture picture is saved to the SD card.

• Alarm recording to SD Card

Select On to indicate that the alarm recording file is saved to the SD card.

• When the alarm is triggered, the device issues a siren

Select on to indicate that when alarming the camera will sound an alarm. Siren type and the duration of the siren is optional

Email alarm linkage

Select On to indicate that the device will trigger the alarm and send a picture to the mailbox. Click Configure Email to set the mailbox information.

Send an email to the QQ mailbox as an example:

Smtp server: smtp.qq.com

Port: 465

Secure connection: SSL

Username: QQ number of the outbox

Password: Authorization code of the outbox QQ mailbox

Receiving address: the mailbox that receives the alarm picture

Sender address: sender email address, here is the QQ mailbox as an example, you need to fill in the QQ email address (consistent with the user name). Subjects and content can be filled in casually. After filling out, click the Apply button, then click the Test button to check if you can send an alarm email.

FTP alarm linkage

1.Alarm recording is saved to FTP

Select On to indicate that the alarm recording file is saved to FTP.

2.alarm capture saved to FTP

Select On to indicate that the alarm capture image is saved to FTP.

Click Configure FTP to set FTP information.

Server address: Fill in the erected FTP address

Port: Fill in the FTP port

Username and password: Fill in the username and password set in FTP

After filling in, click the Apply button, then click the Test button to check if you can send an alarm picture to FTP.

Picture capture number setting

You can set the number of alarm capture pictures, 1-3 sheets are optional

This function is suitable for some models.

Audio/Video management

Video settings

• Code rate

Can customize device’s code rate of first code stream and second code stream

• Frame rate

Can customize device’s frame rate of first code stream and second code stream

• Code level

1-6 can be set, the smaller the value, the better the image level, the larger the code stream

• Video system

50Hz and 60Hz optional

Audio settings

• Input volume

Adjust the input volume of the device

• Output volume

Adjust the output volume of the device

SD Card recording and capacity

SD Card plan recording

• Whether to enable recording

Select on, the device will save the recording to SD card

• Recording file time

Can adjust the length of each recording file manually.

• Recording time period

1.Simple settings

Select Simple settings, the recording time period defaults to Monday-Sunday full-day recording.

2.Advanced settings

Select advanced settings to customize the time period for each day of recording manually

Enter the advanced settings interface, click the quick edit button, select the time period to be recorded, you can customize the recording time period; edit it, clicking the Finish button to save the settings.

SD Card settings

Can view the total space and free space of the device SD card, can format SD card

System settings

Device time settings

1、Synchronize device time to phone time

2、The device time zone can be set. After the time zone is set successfully, the device will restart automatically.

Initial settings

• Restart the device

The camera will restart after clicking

• Restore factory settings

The camera will reset after clicking

Device information

Can get the device information of the camera: including device name, device type, Network type, number of user connections, software version, IP address, Subnet mask, gateway, DNS, etc.

Check for updates:

After clicking, the camera will check the firmware version automatically. If there is a new version, it will prompt for updates, click to upgrade online

(This function is suitable for some models)

Function description of live broadcast interface

Ordinary camera interface

The ordinary camera monitoring interface is displayed in the small screen mode by default. The function selection button is displayed at the bottom of the screen. More function keys can be called to slide to the left in the blank space. The function description of the buttons is shown in the figure below.

Note: Some functions require device support

PTZ function:

For devices with PTZ function, use your finger to swipe the live video, the camera will rotate according to the direction of the finger.

Exit the live interface:

Press the blank space and pull down on the small screen interface or click the back button to exit the live interface.

Panoramic camera interface

The panoramic camera will have different live broadcast interfaces depending on the model. It subjects to the connected model. The key function description as following:

Exit the live interface:

Press the back button to exit the live interface

View the camera

After adding the camera for a few seconds, wait for the camera to connect to the camera automatically, prompt the online description to view the camera video, click on the camera that displays online to enter the camera live interface.Camera status description:

Connecting: At this time, the camera is establishing a connection with the network camera. According to different networks, the connection time is different.

Online: This status indicates that the device is connected properly; click to view the video;

Not connected: This status indicates that the device is offline

Password error: This status indicates that the camera login password is wrong. Clicking on the camera in this state will pop up the Change Password dialog box.

Add camera

Install the APP, connect the mobile phone to the WIFI network, enter the APP and click the Add Device button to enter the Add Device interface. If it is the first time to use or restore the factory settings: the camera is not connected to the network, clicking the new device; the camera that has connected to the network, clicking on the device in use

New device add

After clicking the “New Device” button, power on the device, wait for about 30 seconds, confirm that the device is working, click next.

Connected to Network cable

If the device is connected to the network cable, click the “Connected Network Cable” button, the APP will search for the UID of the device in the current LAN automatically. Selecting the UID to be added and click the Add button, the device will search for the nearby WIFI signal automatically to enter the wireless configuration interface. Enter WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI temporarily, click the “Do not configure, directly add” button, adding camera fter confirmation.

Un-connected to Network cable

If the device is not connected to the network cable, click the “Un-Connected to Network Cable” button to enter the interface for selecting the network type.

Sound wave configuration network support equipment: PTZ Camera, Card type camera, Bulb camera, Small flying saucer camera, etc.

AP configuration network support equipment: Box camera, PTZ Camera, Speed dome camera, Big flying saucer camera, etc.

Sound wave configuration network

When the power is turned on, the device will enter the waiting state, and the device will send out a “beep” sound intermittently. Click Next to scan the QR code of the device UID number with the mobile phone. If there is no QR code, click Skip. Enter the password of the WIFI signal to be configured, click to start the sound wave configuration, the system will configuration WIFI automatically. After WIFI configuration successfully, there is a voice prompt

AP configuration network

When the network cable is not connected, turn on the power, click to add, the APP will search for hotspot signals of nearby cameras automatically. The hotspot format is IPCAM-XXXXXX, the password defaults to 01234567. Selecting the hotspot of the camera to be added, clicks connect. After connecting successfully, enter the device add interface, click Add, enter the wireless configuration interface, enter the router’s WIFI password, click “Configure wifi and add”, after WIFI configuration  successfully, jump to the device list interface; if you do not want to configure WIFI, click the button ” Don’t configure, add directly”, add camera after confirmation.

Note: AP configuration network needs to open the phone’s GPS function first.

Add device in use

Scan QR code

Generate a QR code by using the online QR code generation tool, and then scan the QR code through the mobile APP to scan and add.

Search for nearby devices

1、Click the button “Search for nearby devices” to search for the ip camera in the wireless network where the phone is located, and select the corresponding UID.

2、Enter the camera password (the camera default password is admin)

3、Click the button “Add” to add a camera.

Delete camera

In the device list interface, long press the camera to be deleted or click the button “setting” to enter the camera setting interface, click the button “delete device” to delete the added camera.

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function. Settings like below.

The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page. When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size. After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:
send alarm and pictures to email
send captured pictures to assigned FTP server
send video recording to assigned FTP server
capture a picture, then save to TF Card
Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)
linkage Preset: after the alarm, call preset
alarm capture quanity, setting as required (1-3 pieces)

If you want set Email alarm, please tick ”E-mail Alarm and Send with Picture”. and then click “Email setting”

3. Setting Email

The items in above picture is mandatory fields need to fill in. If the filled content is not qulified, the setting will not be successful. After writing completed, click Apply firstly, then testing, it will reminder testing successfully when finished.

Note:

1. The server of sending email should support POP3 protocol. In order to strengthen security and reduce spam, Many mail server closed this protocol at present. So users need to check if the server support POP3 before choose mail server, otherwise the mail can not send successfully.
2. For some mail server using SSL certificate, it must enable SSL option, then can send email successfully.
3. Some mailboxes require additional security settings, such as Gmail messages, you need to log in to your google account, open to allow less secure apps in “Sign-in & security” page.

If your Gmail mailbox opened “2-Step Verification”, then you need to set up a separate “app passwords” for camera login,

How to set up “app password” you can click on the “Learn more” to get help

If you do not know the security settings of other mailboxes, we recommended use Gmail.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

How to set alarm to upload pictures and video to the FTP server

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function.

Settings like below. The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page.

When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size.

After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:

send alarm and pictures to email

send captured pictures to assigned FTP server

send video recording to assigned FTP server

capture a picture, then save to TF Card

Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)

linkage Preset: after the alarm, call preset

alarm capture quanity, setting as required (1-3 pieces)

If you want set alarm to upload pictures and video to the FTP server, please tick ”Save Picture on the FTP Server” and ”Save Video on the FTP Server”. and then click “Email setting”

3. Setting FTP Server

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

Timing capture and timing record of SD card

1.Timing capture

Choosing “save image to SD Card” or “save images to FTP server”, at a regular interval (can be set like above picture), the device will capture images saving to SD Card.

Click “FTP” into set FTP

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

2. Timing record

Video file duration: can set video file duration, default is 600 seconds.

Open video: can choose whether open video to TF Card

Stream: can set recording stream

recording time: set timing recording time as required

then confirm the camera support SD card and insert SD card, as shown in below picture:

How to view pictures card and download video of SD

Click “SD card” button in IE home page of camera.

Page will display the date of picture and video, select date.

Images folder to store pictures, record folder store videos.

Open images folder, click the images file name directly view picture.

Open record folder, click the record file name to download video.

CAMHI IP Camera Port mapping setting method

1. Please setup the IP address to be Static IP address.

2.Please modify HTTP port number.

The device HTTP port mapping to the external network router,
“External ports”: This port is corresponding to the access requirement of outside network
“Internal Port”: port for this equipment
“Service agreement” selects “ALL”
“IP address”: LAN IP address of the camera.

NOTE:
If your router supports UPNP function, you can also use UPNP port mapping automatically.
UPNP stands for universal plug and play, if you started UPNP, once the IP camera was connected into the LAN, it will communicate with the router of the LAN.
It will request the router to open a port to forward its own port. User doesn’t need to log in the router to set the port forwarding.

users in the use of the function, need to confirm a router also is enabled UPNP; Because many router model, not necessarily can very good support UPNP, testing and supporting the router is very good with, or suggest not start the function. At present test and TP-LINK router cooperate good.

<p>The post CamHi Pro Tutorial Guide first appeared on NVR IPCAMERA SECURITY.</p>

Nooie Cam 360 Gives You Security With a Twist

Nooie Cam 360 features automatic motion tracking that keeps up with the action. It can also be controlled manually using the Pan & Tilt feature in the Nooie App.

Features

• Stylish, Intuitive, Easy Setup: Nooie Cam 360 is easy to install, simple to control, and a breeze to maintain. Compatible with 2.4GHz WiFi network. Download the Nooie App from App Store or Google Play. Works with Alexa.
• 1080P HD + Superior Night Vision: 1080P HD camera lens with two 940nm infrared LEDs. Night vision up to 32ft (10m) in pitch-black. Optional status light.
• 360° Motion Tracking: Equipped with a 101° field-of-view camera that can rotate 355° horizontally and 94° vertically. When motion tracking is turned on, it can automatically sense and track the action in your home in full 360°.
• Pan, Tilt, and Zoom: Control the camera angle manually to pan, tilt or zoom with the Nooie App.
• 24/7 Live Stream and History Playback: Watch live stream video or replay recorded events anywhere and anytime (microSD card or Nooie Cloud storage is required to access Nooie Playback).
• Two-Way Audio: Listen and speak with the built-in microphone and speaker.
• Motion & Sound Detection: Receive instant customizable app notifications wherever you are, whenever motion or sound is detected.
• MicroSD Card or Nooie Cloud Storage: Store your video locally, or externally in the cloud — your choice.

In the Box

Product Overview

Read Next : V380 IP Camera Installation Manual

Nooie Cam 360 LED Indicator Guide

 

How To Turn ON/OFF the LED Indicator light

1. In the Nooie App, tap Cam in the bottom navigation bar, then choose your device.
2. Tap the Settings icon on the top right corner.

   

3. Tap General > LED Indicator to turn it ON or OFF.

How to setup a 360 camera in the app?

Before Setting up the 360 camera

Make sure you are logged into your account in the Nooie app. If you have not or are having an issue creating an account please refer to the following link. https://help.nooie.com/hc/en-us/articles/4419763097751-How-to-create-an-account-in-the-Nooie-app-. Connect your phone to a password-protected WiFi network. A cellular network is not supported for setup.

Setting up the 360 camera

1. Plug the camera into an electrical socket for power. The recommended maximum distance from the “360” camera to the WiFi router is 40 ft (line of sight)
2. Next, press the (+) symbol in the top right of the Nooie app. Select “Add Camera”.

            

3. Under “Add Device”, select the “Nooie Cam 360” picture.

4. Under “Add a Camera”, make sure the camera displays a flashing “red light”. If you don’t see a flashing red light, press the “reset button” on the camera for 15 seconds or until an audible sound is heard. Click “Red Light On”.

5. Under “Connect to WiFi”, make sure the “Current Network” displayed is correct. Only 2.4GHz WiFi is supported. Enter the correct WiFi “Password”. Click “Next”.

6. Under “Connect to Camera”, place the “QR code” displayed on the phone screen 8″ to 10″ from the camera lens. An audible sound will occur from the camera and the blinking “red light” will change to a blinking “white light”. Click “Next”.

7. Under Pairing…Please Wait, the camera will go through a pairing process until an audible sound occurs from the camera. The blinking “white light” will change to a solid “white light” when the camera is connected.

8. Once connected, create a location “name” for the “Indoor” camera. Click “Save” to complete the setup.

How to install the 360 cam on a wall?

Installation

Required Tools

• Electric Drill

Tips

1. If you choose to mount your camera to a wall, use the Nooie App to check the camera view before mounting.
2. Metal objects may interfere with the signal; select a location away from metal.
3. Choose a location away from direct sunlight for the best video quality.

Mounting the camera

1. Drill holes and screw in the wall mount plate.
2. Attach the bottom of the camera to the wall mount plate and slide it into the hook.

Nooie Cam 360 Motion Tracking

 

Motion Tracking detects and tracks horizontal movement automatically within the camera’s field of view.

• When the camera detects motion, it will turn to follow motion to keep it within the field of view The camera will remain in that position until motion is sensed again, or the camera is moved manually via the Nooie App. 
• Motion Tracking can be turned ON and OFF independently of Motion Detection.

Read Next : How to Trigger the Linkage Between Ipc of TP-Link Kasa Via IFTTT?

How to Locate the Motion Tracking Feature

1. In the Nooie App, tap on Camera in the bottom navigation bar, and choose Nooie Cam 360.
2. Tap the Settings icon on the top right corner.

   

3. Tap on the Motion Tracking toggle to turn it ON or OFF.
   • The motion Tracking toggle will be blue when it is ON and will be gray when it is OFF.

Nooie Cam 360 Motion & Sound Detection

 

Tip! You can set a schedule a timeframe for when you want to receive alerts for motion or sound detection (e.g. from 8 AM to 6 PM or whenever you are away from your home.) to optimize the use of video storage space if you’re using a MicroSD card.

 

Accessing Alerts

1. In the Nooie App, tap on Camera in the bottom navigation bar, and choose Nooie Cam 360.
2. Tap the Settings icon on the top right corner.

   

3. Tap on Detection > Motion Detection or Sound Detection to turn on the feature and create schedules.
   

   

4. Sensitivity: Adjust the sensitivity of motion/sound detection to receive more or fewer alerts. The more sensitive the setting, the more alerts you are likely to receive.

How to solve your 360 Cam’s connectivity issue?

If your Nooie camera failed to connect, please check the LED indicator on your camera and reference the following recommended solutions.

There are 4 common situations for why your Nooie camera may not be operating:

1. Camera is not connected to the server.
2. Camera is not connected to the router.
3. Incorrect WiFi password is being used.
4. Camera has a malfunction, not operable.

Situation #1

LED color: White (flashing fast and never turns to steady white light)

Reason: Camera is not connected to the server.

Solution:

1. Check your router and see if there’s any limits or firewall.
2. Turn off the firewall and connect again.

*If the problem persists, please email to support@nooie.com for further assistance

 

Situation #2

LED color: White (flashing slowly)

Reason: Camera is not connected to the router.

Solution:

Step 1 – Begin by Reviewing These Requirements.

1. Camera is connected to 2.4G Wifi; does not require authentication.
2. WiFi account/password does not contain special characters.
3. No wall between the camera and router.
4. Router is connected to less than 10 devices.

Step 2 – Check Your Router Settings

1. If you have smart Wifi, turn it off and try connecting the camera again.
2. If your router is dual band (5G & 2.4G), temporarily turn off 5G until the camera is connected.
3. Encryption & Authentication methods should be set to WPA2-PSK and AES.
4. Try turning off the wireless MAC address filter.
5. Make sure the DHCP server is on.

*If the problem persists, please email to support@nooie.com for further assistance. Provide the QR code located at the bottom of your camera, and the Wifi pairing code.

 

Situation #3

LED color: Red and white (flashing)

Reason: Incorrect WiFi password is being used.

Solution:

1. Re-eneter your WiFi password and make sure it’s correct.
2. Try using an alternative hotspot such as a smartphone to make sure the problem is related to the hardware and not your WiFi network.

*If the problem persists, please email to support@nooie.com for further assistance.

 

Situation #4

LED color: Red and white (flashing)

Reason: Camera has a malfunction, not operable.

1. If all situation solutions did not work, the camera may have a malfunction.
2. The camera not be operable due to manufacturing issue.

Solution:

Please email support@nooie.com and describe the situation, and we will further assist.

Nooie Cam 360 Cam won’t pan or tilt

Problem

Pan and tilt functions are not working in the Nooie App.

 

Tips to Resolve

If the Nooie Cam 360 does not respond to pan and tilt gestures in the Nooie App, you may need to update the Nooie App to the latest version.

1. Download the latest version of the Nooie App(as shown below).  Confirm that it is the Nooie App, not the Nooie Cam App that will be retired in the near future.

If the problem persist after updating to the newest Nooie App version, please contact support@nooie.com and we will be happy to assist you right away.

 

Download Nooie App Now

Android

iOS

What is the visual range of the Nooie Cam 360 at night?

360 Cam has two 940nm infrared lights, and allows visibility up to 32 feet at night.

How can I rotate the video image?

To rotate the video image:

1. In the Nooie App, tap Cam, then your device ****item.
2. Tap the Settings icon on the top right.

   

3. Tap General > Audio / Video > Rotate

How do I reset the Nooie Cam 360?

You can reset the Nooie Cam 360 in two ways.

To reset the Nooie Cam 360 through the Nooie App: 

1. Open the Nooie App, tap Cam, then your device ****item.
2. Tap the Settings icon on the top right.

   

3. Scroll down to the bottom of the Settings screen to Reset to Factory Setting.

To manually reset the Nooie Cam 360:

1. Find a pin or an object with small tip such as a paperclip.
2. Use the pin to poke the reset button (located next to the USB port), and hold for 5 seconds.
   • You will hear a beep or “ding-dong” sound when the Nooie Cam 360 is reset.

<p>The post Nooie 360 Cam full setup guide first appeared on NVR IPCAMERA SECURITY.</p>

How to setup camera by WiFi QR Connect

Before starting setup

Make sure of the followings:

– Your router supports the 2.4GHz frequency band (802.11b/g/n). Some models don’t support 5G WiFi.

– Your smartphone has connected to Wi-Fi that the camera will connect with.

– Your router’s DHCP is enabled. Before starting setup Android iOS Step3. Add the camera to network

– For Videos of how to setup IP Cameras please visit Website: https://www.youtube.com/embed/r1rg0Qix1_Q

Load More :

• V380 IP Camera Installation Manual
• Wyze Cam Outdoor Setup Guide NEW

Step1. SriHome App Installation

Method 1: Search“SriHome”on Google Play or iOS App Store.

Method 1: Scan the QR code to download “SriHome” App.

Step2. Create account & Login on SriHome App

Step3. Add the camera to network

1. Power on the camera

Camera will make continuous ‘beep’ sounds after 30 seconds.

Note: If no ‘beep’ sound, keep pressing the “Reset” button for 5 seconds until you hear a ‘clash’ sound.

2. Add the device on the App

When you hear the continuous ‘beep’ sounds, enter SriHome App and do as follows:

Trouble shooting:

– If you fail to add device on App, please make sure of the followings:

1. Before adding device, you can hear continuous ‘beep’ sounds from the device. (If there is no sounds, RESET device)

2. Enter correct Wi-Fi password.

3. When you hear ‘Bi’ sound from device, click ‘Next’ in step 1-3.

– If you fail to setup your device via WiFi QR Connect for many times, you can try to setup camera via WiFi Hotspot Connect.

How to setup camera by WiFi hotspot

Before starting setup

Make sure of the followings:

• Mount the antenna and make it vertical.

• All IP Camera support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

• The router has enabled DHCP to obtain IP address automatically.

• Your smartphone, camera, and router should be within about 8 feet during setup.

Video operation： https://youtu.be/u7r5e_D0X1E

Connect & Add Camera

1). Connect your Phone to the camera’s WiFi Hotspot

Power on the camera, then press and hold the RESET button for 3-5 seconds to restore factory

settings. After one minute, the camera will generate a WiFi Hotspot:

Camera’s WiFi SSID: IPC_******, WiFi Password: 12345678

2). Go to the phone’s Wireless & Networks settings, and connect your phone to the camera’s WiFi Hotspot.

Note: When the Phone tips: “The current WLAN network cannot access the Internet. Switch to

another network?” Please select “Cancel”.

Add the camera on App

1). Run “SriHome” APP, Tap “+” button.

2). Input the camera ID: “A00*******” (Auto or manually)

3). Input the name of device: Give your camera a name e.g. home, office…….

4). Input the device password: Default password is 888888

5). Tap “Next” button to set wireless network (as figure3-6 to 3-9).

6). When added successfully, the camera will show on the Devices List.

Unplug the camera from power, then relocate the camera to anywhere within range of the WiFi network that you connected the camera to.

The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

How to delete the camera from the App

1. Open the SriHome app, and click

2. Click “Remove Device” to delete the camera from the App.

How to adjust camera’s time？

Step 1. Login SriHome APP on your smart phone and go to settings>>>>>time settings as figure 1 and figure 2.

Step2. Select your local UTC, then click “Next”, as figure 3 and figure 4.

Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

Camera ID, Camera Password, App Account ID and  Password

Camera ID

The camera ID is the unique identification of each camera. The camera ID can be found on the label which is attached to the camera.

Camera Password

The default password of camera is 888888. During the setup procedure, you can change the password for security. The Camera

Password is saved into the camera. The Camera ID and Camera Password is the only credential to access the camera.

Memorize the Camera Password because you need to use it when you try to access the camera from multiple devices.

In case you forget the Camera Password, you can do nothing but re-set up your camera.

If you forget the password, you can reset the cameras and then create a new password.

App Account ID and Password

When login SriHome App , you need to create a App Account ID and Password. The App account ID is unique identification of

each user account. For security, one user can only access the camera from one device. Therefore, the previous login will be force

quit (on iOS) when log in from the second device with same User Name. If you want to access the camera on multiple devices

simultaneously, multiple App account ID will be needed.

How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

SriHome App download

Method 1: Search for “SriHome” on Google Play or iOS App Store.

Method 2：Scan the QR code to download “SriHome” App.

 Download the video to the phone and view it (Apple isn’t supported )

1. Download the video to the phone

2. View the path

Note：

1 The firmware version of camera is above V8.1.1 .

2 The camera and mobile phone are on the same LAN .

3 SP027 models do not support this function .

How to solve the problem that the upgraded camera cannot be turned on?

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

How to reset the password of the SriHome APP account

1. Click forgot password

2. Enter your email account

3. Click to get verification code

4. Enter the verification code received by your email

5. Set a new password

6. Click Next

Note: The new password must be a combination of 8-20 digits and letters.

How to share camera to other users

To protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s

authorization, or they cannot access even with camera ID and password.

The way to get permission is as follows:

Step 1：Log in “SriHome” App, tap Settings -> Visitors Management -> Add.

There are 2 types of permissions:

Operator: Watch live video, set time,video, alarm, records and so on.

Visitor: Only watch live video

You can find the user’s App ID as figure 2-2 Menu.

Step 2: The share adds a device

After the administrator is authorized as a visitor or operator, you need to add equipment by yourself.

Note: There is no requirement for the operation sequence of step 1 and step 2. You can also operate step two first and then perform the operation of step one.

( Video guide for share user : https://youtu.be/dOkhgOBsYqY)

How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is malfunctioning

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

How to change my camera’s password

Our camera password is saved in the camera. The SriHome app also has an account password. Don’t get confused. These

two passwords play different roles, and they work together to ensure only legislate user can access.

You can change password by tapping Settings > Security Setting.

Enter the original password of the camera,and then enter the new password.If you forget the camera password,you can press the reset button

for about 3-5 seconds to restore the camera to its factory setting(factory default password 888888)

How to find the user’s App ID

Tap   icon to find it. As figure 1 and figure 2.

How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

 How to change App password

Step 1. Running sriHome App, then tap “ Sign Out” as figure 1.

Step 2. Tap “Forgot password” icon as figure 2, After that, you can change App password.

Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

 How to adjust the sensitivity of motion detection

You can adjust the sensitivity of motion detection on SriHome mobile App.

Login SriHome App, tap Setting button >> “Settings” >> “Alarm setting”

The higher digit the sensitivity, the camera will be more easily alarmed.  “100” is the maximum sensitivity.

How to change the resolution of recording

Open Settings>Open Recording Settings>Click Recording>Select HD Recording Type

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1, iPhone IOS Smart Phone Installation

2, Android Smart Phone Installation

iPhone IOS Smart Phone Installation

Load More : V380 IP Camera Installation Software download

WiFi smart link installation (with WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power plug to the camera and place the camera “right next” to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Open the app V380

Click on “WiFi Smart Link”

5. Your phone has to be connected to your WiFi network. You should then see your network name under WiFi Name. Enter your WiFi password and press next on the following screen:

6. You will see the following screen, searching for the camera through your WiFi connection

Camera sound: “Configuration received”
Camera sound: “WiFi connecting”
Camera sound: “WiFi connected”

7. Successfully installed

Note: “Add manually” option is for when a camera is already connected to your home network and you would like add the camera to another phone. You can simply press “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click “Add to list” on the following page to add an already configured camera to your phone.

AP (Access Point) installation (withor without WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power cableto the camera
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera to until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Press and hold the reset button againon the back of the camera for 1-2 seconds Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “Add Manually”

7. Your phone has to beconnected to the camera access point. On the following screen, you can simply press “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click Add to list on the following screen to add the camera to your device list:

8. When your phone successfully connects to the camera, you will see your camera on the Device List.

Now your camera is setup to connect directly to your phone and can only be accessed when your phone is near the camera access point signal. To configure your camera to your WiFi network, please place the camera next to your WiFi router and. continue the following steps.

9. Click “Settings” on the bottom menu will bring you to this screen.
You will see your device ID at the top. Click “Network.”

10. Check “Station (Work with router). The “WIFI List Near the device” will populate with nearby networks. Choose your WiFi network and type in your WiFi password and press return. Then click “Save” at the very top.

Camera sound: “WiFi Connecting”
Camera sound: “WiFi Connected”

11. On your phone, go to Settings ->WLAN and connect to your WiFi network. Reopen the V380 app and click “Device List” at the bottom. You should see the camera on the device list.

12. Successfully Installed

Android Smart Phone Installation

WiFi smart link installation (with WiFi Network)

1. Open Google Play Store, search, download, and install V380

2. Connect the power plug to the cameraand place the camera “right next” to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Open the app V380

Click on “WIFI quick setup”

5. Your phone has to be connected to your WiFi network. You should then see your network name under WiFi name. Enter your WiFi password and press “Next step” on the following screen:

6. You will see the following screen, searching for the camera through your WiFi connection

Camera sound: “Configuration received”
Camera sound: “WiFi connecting”
Camera sound: “WiFi connected”

7. Successfully installed

Note: “Searching device” and “Device Linked” option is for when a camera is already connected to your home network and you would like add the camera to another phone. Simply clicking “Searching device” will add an already configured camera to your phone. Or you can click the + icon on the top right and click Device Linked, then click “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click “Confirm Add” on the following screen to add analready configured camera to your phone.

AP (Access Point) installation (with or without WiFi Network)

1. Open Google Play Store, search, download, and install V380

2. Connect the power cable to the cameraand place the camera next to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera to until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Press and hold the reset button again on the back of the camera for 1-2 seconds
Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “WIFI quick setup”

Click on “AP Quick Setup” will bring you to the Quick Configuration screen.

7. You will see the camera access point name under Quick Configuration. Click on the name to connect to the camera.

8. You should see a list of nearby WiFi networks. Choose your WiFi network and type in your WiFi password and press return. Then click “Save” at the very top. If you don’t see your network, press the back arrow and repeat step 7.

Camera sound: “WiFi Connecting”
Camera sound: “WiFi Connected”

9. On your phone, go to Settings -> WLAN and connect to your WiFi network. Reopen the V380 app and click “My Device” at the bottom. You should see the camera on the there.

10. Successfully Installed

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Playlist

2 Videos

 

V380 and V380 PRO

5:02

 

V380 Pro Apk Home Security Camera Settings

13:01

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How to buy cloud storage service?

Click [Cloud Storage Service] -> [Buy Service] -> Select a Package to Purchase -> Click [Binding] and the binding is completed.

Tips:
Before binding the device to the cloud storage service, pay attention to:
1. Does the current firmware version of the device support this feature?
2. Whether the current account has purchased the cloud storage service package

How to unlock device cloud storage services?

1. Mobile phone number login user: Click [cloud storage service] -> [unzip service] -> [Yes] -> [Get verification code and enter the verification code] -> [Click OK] to finish unbinding.
2. E-mail login user: Click [Cloud Storage Service] -> [Unbundling Service] -> [Yes] -> [Get Verification Code and enter Verification Code] -> [Click OK] to finish unbinding.

Cloud Storage Package Fees

1)【$2.9/month】Videos are reserved for 7 days. Package service period is one month.
2)【$4.6/month】Videos are reserved for 30 days. Package service period is one month.
3)【$29/year】Video is reserved for 7 days. The package service period is 12 months.
4)【$46/year】The video is reserved for 30 days. The package service period is 12 months.

Note:
1) The use period of the package is calculated from the purchase time of the package. After the package expires, the equipment stops uploading videos,but users can still access the recorded videos during retention period
2) One cloud storage package can only be bound to one device

How to check the valid period of the cloud service

1) Select the device that needs to view the cloud storage package information in the [My Device] list.
2) Click the [☁] cloud icon in the lower right corner of the device playback window to enter the cloud storage service interface. You can view the cloud service package details of the device.

Note : Package valid period starts from package purchase time

Buy cloud storage package payment

1) Chinese mobile phone system defaults to domestic cloud storage service, supports WeChat payment, and AliPay payment two payment methods
2) Non-Chinese system defaults to foreign cloud storage service, only supports PayPal payment

Cloud storage package replacement and renewal method

【Cloud Storage Package Replacement】
· After getting the new package, you need to untie the old package first, and then bind the device to the new package

【Cloud Storage Package Renewal】
· Click the cloud storage icon in the lower right corner of the device playback window to enter the [Cloud Storage Service] interface
· Select [Renew this service] to renew the package and follow the system prompts (below)

Note: Package renewal can only continue the type of package already bound, and can not be overlaid with other types of packages. If you need to change the package type, please refer to the cloud storage package replacement method.

Buy multiple packages at once, the list shows only one package

· Only one package comes into effect at one single purchase, if you want to buy several same packages,please pay at one time by changing the package quantity, and the valid time will accumulated，if pay you pay them separately,the valid time will still be the same with one package
.If you want to buy several different packages,please pay them separately.

What is “artificial intelligence” and “message notification service”

【Artificial Intelligence】
· After the artificial intelligence package is bound, the alarm mode is artificial intelligence detection. Artificial intelligence is recognized by the deep neural network system. The person in front of the camera will trigger the alarm and greatly reduce the false alarm rate

【message notification service】
· Once the package is bound to camera,when the alarm is triggered，system will send notification message to users，based on login way，SMS(phone account login user)，e-mail(e-mail login user) or “my message”on the App(third party login user)

Can overseas users use cloud storage services?

Overseas users already support international cloud storage services

Reminder still expires after the package renews

Try to untie the package and re-bind it

How many devices can be bound to cloud storage package

· One cloud storage package can only be bound to one camera
· Within the package valid period, the bound device to the package can be changed, before linking the package to a new device, you should unbind it with the current device

· One camera can only be bound to one Cloud storage package
· If you want to change for another package,you should untie the current one, then tie a new one.

Note: The cloud storage service can only query the recording files of the current bound device.

<p>The post V380 Pro Cloud storage issues first appeared on NVR IPCAMERA SECURITY.</p>

How to playback video

· Mobile phone video playback

Mobile App can’t find video files

1) Put the SD card on the computer Check If there are any recordings in the card
2) Upgrade the firmware version of the device
3) take the SD card out and format it on the computer,then insert it back into the camera and reboot the device.

Video playback black screen

1) Try connect in Hotspot mode,if video can be viewed normally, there may be network problems,Please check the network to which the device is connected.
2) If the hotspot mode playback also has a black screen phenomenon:
Method 1: Upgrade the device firmware version
Method 2 : take the SD card out and format it on the computer,then insert it back into the camera and reboot the device
3) If not resolved contact technical staff for help

Why is the recording time 1970 or 1979?

1) if the device is in AP mode or station mode,but the router has no access to the Internet, the time will be restored to 1970 or 1979.
2) video time needs to comply with the Internet time, without Internet access, the recording time can not be correctly set, just tap to view real time video, time will be set to comply with Internet time

Note: Time need to be corrected after each reboot of the device

There is no sound in memory card playback

1) Make sure the mobile phone multimedia volume is turned on
2) Confirm that the device’s real-time preview can receive normal audio
3) Click [Setting] button -> [Device Video] interface in the lower right corner of the device list screen to confirm that video audio has been turned on

Can recording replay be controlled

Memory card video playback only supports dragging progress, stop/play, and switch video functions; fast forward, rewind, zoom, and other operations are not supported temporarily

<p>The post V380 Camera Video problem first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post V380 Camera Equipment startup Guide first appeared on NVR IPCAMERA SECURITY.</p>