V380 pro – NVR IPCAMERA SECURITY

V380 IP Camera Installation Manual

M.Salih ASLAN — Mon, 31 Oct 2022 19:26:31 +0000

If you are experiencing problems with V380 IP Camera installation, WiFi connection, etc., please refer to this tutorial.

1, iPhone IOS Smart Phone Installation

2, Android Smart Phone Installation

iPhone IOS Smart Phone Installation

Load More : V380 IP Camera Installation Software download

WiFi smart link installation (with WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power plug to the camera and place the camera “right next” to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Open the app V380

Click on “WiFi Smart Link”

5. Your phone has to be connected to your WiFi network. You should then see your network name under WiFi Name. Enter your WiFi password and press next on the following screen:

6. You will see the following screen, searching for the camera through your WiFi connection

Camera sound: “Configuration received”
Camera sound: “WiFi connecting”
Camera sound: “WiFi connected”

7. Successfully installed

Note: “Add manually” option is for when a camera is already connected to your home network and you would like add the camera to another phone. You can simply press “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click “Add to list” on the following page to add an already configured camera to your phone.

AP (Access Point) installation (withor without WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power cableto the camera
Camera sound: “System is starting”
Camera sound: “System startup completed”

3. Press and hold the reset button on the back of the camera to until you hear the following sound:
Camera sound: “Restore factory default setting”
Camera sound: “Waiting for WiFi smart link configuration”

4. Press and hold the reset button againon the back of the camera for 1-2 seconds Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “Add Manually”

7. Your phone has to beconnected to the camera access point. On the following screen, you can simply press “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click Add to list on the following screen to add the camera to your device list:

8. When your phone successfully connects to the camera, you will see your camera on the Device List.

Now your camera is setup to connect directly to your phone and can only be accessed when your phone is near the camera access point signal. To configure your camera to your WiFi network, please place the camera next to your WiFi router and. continue the following steps.

9. Click “Settings” on the bottom menu will bring you to this screen.
You will see your device ID at the top. Click “Network.”

10. Check “Station (Work with router). The “WIFI List Near the device” will populate with nearby networks. Choose your WiFi network and type in your WiFi password and press return. Then click “Save” at the very top.

Camera sound: “WiFi Connecting”
Camera sound: “WiFi Connected”

11. On your phone, go to Settings ->WLAN and connect to your WiFi network. Reopen the V380 app and click “Device List” at the bottom. You should see the camera on the device list.

12. Successfully Installed

Android Smart Phone Installation

WiFi smart link installation (with WiFi Network)

1. Open Google Play Store, search, download, and install V380

2. Connect the power plug to the cameraand place the camera “right next” to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

4. Open the app V380

Click on “WIFI quick setup”

5. Your phone has to be connected to your WiFi network. You should then see your network name under WiFi name. Enter your WiFi password and press “Next step” on the following screen:

6. You will see the following screen, searching for the camera through your WiFi connection

Camera sound: “Configuration received”
Camera sound: “WiFi connecting”
Camera sound: “WiFi connected”

7. Successfully installed

Note: “Searching device” and “Device Linked” option is for when a camera is already connected to your home network and you would like add the camera to another phone. Simply clicking “Searching device” will add an already configured camera to your phone. Or you can click the + icon on the top right and click Device Linked, then click “Lan Search” or Type in the Device ID (located on the bottom of the camera) and click “Confirm Add” on the following screen to add analready configured camera to your phone.

AP (Access Point) installation (with or without WiFi Network)

1. Open Google Play Store, search, download, and install V380

2. Connect the power cable to the cameraand place the camera next to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

4. Press and hold the reset button again on the back of the camera for 1-2 seconds
Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “WIFI quick setup”

Click on “AP Quick Setup” will bring you to the Quick Configuration screen.

7. You will see the camera access point name under Quick Configuration. Click on the name to connect to the camera.

8. You should see a list of nearby WiFi networks. Choose your WiFi network and type in your WiFi password and press return. Then click “Save” at the very top. If you don’t see your network, press the back arrow and repeat step 7.

Camera sound: “WiFi Connecting”
Camera sound: “WiFi Connected”

9. On your phone, go to Settings -> WLAN and connect to your WiFi network. Reopen the V380 app and click “My Device” at the bottom. You should see the camera on the there.

10. Successfully Installed

The post V380 IP Camera Installation Manual first appeared on NVR IPCAMERA SECURITY.

V380 Pro Camera Instructions for use

M.Salih ASLAN — Mon, 04 Jul 2022 12:31:56 +0000

Video

Playlist

2 Videos

V380 and V380 PRO

5:02

V380 Pro Apk Home Security Camera Settings

13:01

Reset the device

Please configure patiently for the first time of use Power on the device, wait for voice prompts,and proceed according to voice prompts.

（the “reset” button is for reference only, actual position may vary depends on the actual product in your hand）

1.when you hear“waiting for WiFi smart link configuration”，please use WiFi smart link to configure

2.when you hear “access point established”，please use AP quick configuration to configure

Network configuration

1. Tap”+“ and then tap ”Next“.
2. Wait until you hear“Access-Point established”or“Waiting for WiFi smartlink configuration”now you can start connecting the camera to Wi-Fi

3. If you hear the camera voice prompt”Access-Point established” choose method A or B to configure the camera.

4. If you hear the camera voice prompt“Waitingfor WiFi smartlink configuration”, choose method C to configure the camera.

A.AP quick configuration

Android:

Tap “Access-Point established”, MV+ID will be shown, tap it to proceed.

Choose your Wi-Fi network, enter the password, tap “Confirm”, and the camera will start connecting Wi-Fi.

Once you hear the camera voice prompt “WiFi connected”, it will be shown on device list.

The last step for setting up your camera is to set a password for the camera.

iOS:

Tap “Access-Point established”, go to your Phone settings, tap “Wi-Fi” and connect “MV+ID”.

Wait for the status bar to display “wifi” icon, and then return to the App, tap “Next”.

Choose your Wi-Fi network, enter the password, tap “Confirm”, and the camera will start connecting Wi-Fi.

Once you hear the camera voice prompt “WiFi connected”, it will be shown on device list.

The last step for setting up your camera is to set a password for the camera.

B.AP Hot spot configuration

Go to your phone settings, tap “Wi-Fi” and connect “MV+ID”.

Wait for the status bar to display “wifi” icon, and then return to the App, pull down the device list, the device will be shown on the list.

You are now able to view live stream on LAN, but in order to achieve remote view, you need to proceed the following steps:

Tap“setttings”—“network”—“change to wi-fi station mode”, then choose your Wi-Fi network, enter the password, tap “confirm”, and the camera will start connecting Wi-Fi.

Once you hear the camera voice prompt “WiFi connected”, the camera is ready to use.

C.wi-fi smart link configuration

Tap “Waiting for WiFi smartlink configuration”, enter Wi-Fi password, you can also enter camera ID, and then tap “Next”.

Once you hear the camera voice prompt “WiFi connected”, it will be shown on device list.

The last step for setting up your camera is to set a password for the camera.

Cloud storage

When the camera captures moving object, alarm will be triggered, alarm video will be uploaded to cloud, users are able to access cloud recordings even the device or SD card gets stolen.

Buy a package

1. Tap cloud icon.

2. Tap “Buy a new package”.

3. Tap “Subscribe”, now you have ordered a package.

Activate the package

Tap “Activate” ,now the cloud service comes into effect.

Deactivate the package

1. Disable “Cloud Storage Service”.

2. Tap “Verify Code”, the verification code will be sent to your phone or e-mail which you use to register App account.

Alarm settings

When camera detects moving object, it will send a notification to the App.

Tap ”Settings” ,then tap “Alarm” enable it.

Replay

Enter preview interface,tap “Replay”, you can choose SD card or cloud recordings, choose a date to find recordings in a specific date.

Preview

Here are feature introductory pictures for the preview, tap play button to start previewing.

Pdf download

The post V380 Pro Camera Instructions for use first appeared on NVR IPCAMERA SECURITY.

V380 Pro Cloud storage issues

M.Salih ASLAN — Mon, 04 Jul 2022 12:28:08 +0000

Cloud Service Tutorial

How to buy cloud storage service?

Click [Cloud Storage Service] -> [Buy Service] -> Select a Package to Purchase -> Click [Binding] and the binding is completed.

Tips:
Before binding the device to the cloud storage service, pay attention to:
1. Does the current firmware version of the device support this feature?
2. Whether the current account has purchased the cloud storage service package

How to unlock device cloud storage services?

1. Mobile phone number login user: Click [cloud storage service] -> [unzip service] -> [Yes] -> [Get verification code and enter the verification code] -> [Click OK] to finish unbinding.
2. E-mail login user: Click [Cloud Storage Service] -> [Unbundling Service] -> [Yes] -> [Get Verification Code and enter Verification Code] -> [Click OK] to finish unbinding.

Cloud Storage Package Problem

Cloud Storage Package Fees

1)【$2.9/month】Videos are reserved for 7 days. Package service period is one month.
2)【$4.6/month】Videos are reserved for 30 days. Package service period is one month.
3)【$29/year】Video is reserved for 7 days. The package service period is 12 months.
4)【$46/year】The video is reserved for 30 days. The package service period is 12 months.

Note:
1) The use period of the package is calculated from the purchase time of the package. After the package expires, the equipment stops uploading videos,but users can still access the recorded videos during retention period
2) One cloud storage package can only be bound to one device

How to check the valid period of the cloud service

1) Select the device that needs to view the cloud storage package information in the [My Device] list.
2) Click the [☁] cloud icon in the lower right corner of the device playback window to enter the cloud storage service interface. You can view the cloud service package details of the device.

Note : Package valid period starts from package purchase time

Buy cloud storage package payment

1) Chinese mobile phone system defaults to domestic cloud storage service, supports WeChat payment, and AliPay payment two payment methods
2) Non-Chinese system defaults to foreign cloud storage service, only supports PayPal payment

Cloud storage package replacement and renewal method

【Cloud Storage Package Replacement】
· After getting the new package, you need to untie the old package first, and then bind the device to the new package

【Cloud Storage Package Renewal】
· Click the cloud storage icon in the lower right corner of the device playback window to enter the [Cloud Storage Service] interface
· Select [Renew this service] to renew the package and follow the system prompts (below)

Note: Package renewal can only continue the type of package already bound, and can not be overlaid with other types of packages. If you need to change the package type, please refer to the cloud storage package replacement method.

Buy multiple packages at once, the list shows only one package

· Only one package comes into effect at one single purchase, if you want to buy several same packages,please pay at one time by changing the package quantity, and the valid time will accumulated，if pay you pay them separately,the valid time will still be the same with one package
.If you want to buy several different packages,please pay them separately.

What is “artificial intelligence” and “message notification service”

【Artificial Intelligence】
· After the artificial intelligence package is bound, the alarm mode is artificial intelligence detection. Artificial intelligence is recognized by the deep neural network system. The person in front of the camera will trigger the alarm and greatly reduce the false alarm rate

【message notification service】
· Once the package is bound to camera,when the alarm is triggered，system will send notification message to users，based on login way，SMS(phone account login user)，e-mail(e-mail login user) or “my message”on the App(third party login user)

Can overseas users use cloud storage services?

Overseas users already support international cloud storage services

Reminder still expires after the package renews

Try to untie the package and re-bind it

How many devices can be bound to cloud storage package

· One cloud storage package can only be bound to one camera
· Within the package valid period, the bound device to the package can be changed, before linking the package to a new device, you should unbind it with the current device

· One camera can only be bound to one Cloud storage package
· If you want to change for another package,you should untie the current one, then tie a new one.

Note: The cloud storage service can only query the recording files of the current bound device.

Cloud storage video issue

Cloud storage does not have video

1) Confirm that the device is connected to the Internet
2) Attempt to power off and restart the device
3) Unbind the device Cloud storage package Rebinding
4) Confirm [Settings] – [Device Alarm] – Normal setting of alarm area

Why cloud storage video is not continuous

· The working mode of cloud storage is alarm recording. Advanced motion detection is used to trigger recording when there is a movement of the object on the
screen. · The device does not trigger an alarm when the screen is stationary. The cloud storage does not record video.
· Each phase of cloud storage is recorded for more than 10 seconds. Up to 2 minutes, discontinuous in time

Cloud storage video how to download

· Download button on the video playback interface, the downloaded video is saved in [My] – [Album] – [Video]

Cloud storage video how to delete

Cloud storage videos cannot be manually deleted. After the reservation period expires, the system will automatically clear the recording files.

Cloud storage video can control playback

· Cloud storage video support drag progress, stop / play, switch video, zoom and other functions
· Panorama device supports playback using panoramic mode window

Can I still view videos after expired/unlocked cloud storage packages?

After the cloud storage package expires, the video file will no longer be uploaded.
You can still view the videos within retention period if you haven’t disconnect the storage package, once you disconnect it，the server will delete recordings in hours,will not be able to view anymore

The post V380 Pro Cloud storage issues first appeared on NVR IPCAMERA SECURITY.

How To v380 Camera Network setting

M.Salih ASLAN — Mon, 04 Jul 2022 11:56:24 +0000

Network configuration

How to configure wireless camera network (Android users)

Preparation before configuration:

1. Power on the camera and set the device to hotspot mode. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration state

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. Select the WiFi that the device needs to configure, and enter the WiFi password -> click [Confirm] 5. Below Android 10: Select the device hotspot, and the mobile phone will automatically start network configuration after connecting to the hotspot
Android 10 and above: Click [Connect AP spot] or enter the mobile phone system [Settings], select [WLAN], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

How to configure wireless camera network (IOS users)

Preparation before configuration:

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. The system automatically obtains the currently connected WiFi, enter the WiFi password -> click [Confirm] 5. Click [Connect AP spot] or enter the mobile phone system [Settings], select [Wi-Fi], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

During the configuration process, the device voice prompts “wifi connected”, but the mobile phone doesn’t prompt “Completed”

· The device has been successfully connected to the Internet, just add the connected device to the APP
1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in device ID or scan the QR code on device as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

What if the device fails to connect to WiFi during network configuration

1. The camera can only connect to 2.4G frequency WiFi, and does not support 5G frequency WiFi and mixed frequency WiFi, and does not support connecting to the guest network set by the router
2. Please do not exceed the device connection range, try to configure the network again after the device is closed to the router
3. The WiFi name cannot contain Chinese characters, and the WiFi name cannot be set to hide
4. Check whether the router restricts device access
5. If the device fails to receive configuration information or fails to be configured for multiple times, it is recommended to use AP hotspot mode configuration

How to connect a V380 camera with a network cable

1. Cameras with a network port can use a network cable connected to the network, please use a standard 8-core network cable to connect the device
2. There is no need to configure the network when the device is connected to the network cable. After the network cable is plugged in, the network port indicator will be on, and the device with a system sound will prompt “WiFi Connecting” -> “WiFi Connected” means the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [WiFi Smart Camera] -> [Add device ID], follow the system prompts to fill in or scan the device ID -> click [Confirm]

Note: The network cable connection has priority. When the network cable is connected, other connection methods will be blocked. If you need to switch to the wireless connection method, please disconnect the network cable first

How to connect 4G camera

1. Please connect the antenna of the device and insert 4G sim card correctly
2. Power on the device, and the device voice prompts “Cellular network connecting” -> “Successful connection” means that the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [4G Smart Camera], scan the code to add or click [Can’t find the QR code on the device?] -> [Please enter device ID] to fill in the device ID

What if 4G camera fails to connect

1. If the device prompts “Dialing timeout, please confirm SIM card status”, it means that the device connection has failed
2. Please make sure that the sim card is available and has remaining data
3. Make sure that the device is connected to the antenna and the 4G sim card is inserted correctly
4. Try to connect the device again where the signal is better

How to connect wifi kit

1. Power on the base station and plug it into the router LAN port
2. Power on the camera that needs to be connected to the WiFi kit, and the camera voice prompts that the connection is complete
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [kit] -> click [Next], scan the QR code of the base station body and add the camera connected under the base station to the device list

How to connect the device under the AP station(connecting without router)

Preparation before configuration:

Connection steps:

1. Open the WiFi list of the mobile phone, connect to the device hotspot (MV+ID), and the “Connected” status under the hotspot means the connection is successful
2. Open the APP, press and hold the drop-down in the blank of the device list to refresh the list
3. The device card appears in the device list, and the device is successfully added
4. Click the play button on the screen, follow the system prompts to set the password, after that, you can do further operations on the device

Note：
1. To connect the device in the AP hotspot mode, the mobile phone must remain connected to the device hotspot. Please ensure that the mobile phone is within the hotspot connection range to avoid disconnecting the device
2. Device hotspot means that the signal from the camera cannot connect to the Internet, and other networked applications cannot be used when the phone is connected to the hotspot. Please pay attention

Why can’t camera connect to 5G frequency WiFi

The difference between 2.4G WiFi and 5G WiFi

1) 2.4G is a wireless technology. Because its frequency band is between 2.400GHz and 2.4835GHz, it is referred to as 2.4G wireless technology
2) 5G WiFi refers to the wireless technology developed based on the IEEE 802.11ac standard. Because the IEEE 802.11ac technology itself works in the 5G Hz frequency band, it is also called 5G WiFi

The difference between 5G WiFi and 5G communication network

· The 5G in 5G WiFi refers to the frequency band of the wireless signal. In the mobile network, the “G” in 4G and 5G refers to the English word “Generation”, and 4G refers to the fourth-generation mobile phone mobile communication standard, 5G is the fifth-generation mobile phone mobile communication standard

Why can’t the device connect to 5G WiFi

· The WiFi module used by the V380 product only supports connection to 2.4G WiFi, and cannot recognize or connect to 5G WiFi. Therefore, 5G WiFi or mixed-band WiFi cannot be used to configure the device network

Networking settings

How to add the online device to your phone

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in or scan the device ID as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

How to set static IP

After connecting the device with the mobile phone V380App, click [Settings]-[Device IP] interface setting
requirements in the lower right corner of the device list screen :
1. IP: set according to the gateway itself
2. Subnet mask: 255.255.255.0
3. Gateway : Normally router IP
4, DNS: Generally router IP

Note: After setting the static IP, the device needs to be powered off and restart once to reconnect to the network.

How to connect the device after changing the router connection or modifying WiFi password

· If you did the following operations
a. Replaced the router
b. Modified WiFi username and password
c. Changed the network configuration information
Please restore the wireless camera to the factory default settings and reconfigure the network

How many devices can be added to the device list

→ Theoretically, there is no upper limit for the number of device lists
→ Only one device screen can be previewed at the same time
→ Long-press the device list under local login to manage devices in batches

What if can not add device to the device list

· If the device can’t be added to the device list, or the system prompts “Device already exists” when adding, and the device can’t be found in the device list, please try to uninstall the software and reinstall it to add the device again

Network connection

How to check the network status of camera

· After the device is added to the device list, you can view the camera network status in the device window
1. Connecting: it means that the APP is acquiring the device status, and the current status of the device will be displayed after the acquisition is successful
2. Internet offline: indicates that the device is not connected to the Internet, and the APP cannot connect to the device in this state
3. Internet online: indicates that the device is connected to the Internet, and the APP can connect to the device remotely in this state
4. LAN online: it means that the device and the mobile phone are in the same local area network. In this state, the camera and the mobile phone are connected point-to-point

APP prompts “Device offline” when it connects to the device

LAN offline, Internet offline

1) Please try to restart the camera to confirm that the camera has been started correctly and connected to WiFi
2) Turn off the router AP isolation function
3) Check whether the mobile phone can be connected to the Internet normally, and the APP has obtained the network permission

LAN online, Internet offline

1) Please try to restart the camera and confirm that the camera is already in station mode
2) Check whether the router is connected to the Internet
3) Check whether the router restricts the device from connecting to the Internet
4) Turn off functions such as router firewall, blacklist, mac address binding, etc.
5) If the above methods fail to solve the problem, please contact the technician

What to do if the image always keeps loading

1. Please try to close the APP and open it again
2. Please try to power off and restart the camera once
3. Please do not exceed the router connection range, try to connect the device close to the router
4. Please log in to the router background to check if there is a restricted device connection

What to do if the image freezes when connecting

· Network fluctuation or insufficient mobile phone memory during connection may cause the screen to freeze
1. Please do not exceed the router connection range, try to connect the device close to the router
2. Please try to switch the screen to SD stream preview

Connect Tutorial

What if WiFi can not be connected to the router？

· Please try to configure the network near the router.
· The V380 wireless camera can only connect 2.4G frequency WiFi signal.
· Do not use Chinese characters for the router name.
· Check whether the router has device connection restrictions.
· Some routers may be difficult to configure, AP hot spot mode is recommended for the configuration

How to connect a V380 camera with a network cable

→ camera with network interface may use a network cable connected to the network
no configuration is needed–plug in the cable,the light indicator turns on, device with loudspeaker will speak “connecting” –”connected”, the camera is connected

Note : The network cable connection has priority. When the network cable is connected, other connection methods will be blocked.

How to connect the camera to the router with WiFi smart link?

[Click on “+” in the upper right corner] -> [Please use Wi-Fi Smart to connect] -> [Enter the WiFi password] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the camera voice prompts “WiFi connected”. The device appears in the device list. Click the device to view the image.

How to switch wireless camera connection mode?

A, switch AP hot spot mode to station mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button of the tail line for about 7s] to restore the device to the factory settings, that is, switch to the station mode.

b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [replace device network] – [switch the device to routing mode and select the route to fill in the password] – [OK].

2, outdoor wireless camera:
(a) Method one: [Long press the reset reset button for about 10s] to restore the device to the factory settings. wait until the tail indicator light which flashed rapidly turns to constant on, Short press the button again,When the tail indicator flashes slowly, the device has been switched to station mode.

(b) Method 2: In the state that the device is connected to the network, in the lower right corner of the V380App device list screen [Settings]-[Change Device Network]-[Switch device to route mode and select route to fill in password]-[OK].

B, switch station mode to AP hot spot mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button on the tail line for about 7s] to restore the device to factory settings. When the device prompts “waiting for WiFi smart link configuration”, press RESET once to reset the button. The device prompts “access point established, That means the camera is in Hot spot mode already.

b) Method Two: In the state of the device connected to the network, in the lower right corner of the V380App device list screen [settings] – [replace device network] – [switch device to AP mode] – [OK].

2, outdoor wireless camera:

(a) Method one: [Long press the reset reset button for about 10s] . Press the RESET button for 10 seconds to reset the device to the factory settings. The tail light indicator which flashed quickly turned to constant on，it means the camera is in hot spot mode.

(b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [Change Device Network] – [Switch Device to AP Mode] – [OK].

How to use the ap hotspot configuration to connect the camera into the route?

1. Android user: Click [+] in the upper right corner -> [Access-Point established] -> [Select device] -> [Select the route to be connected and enter the route password] -> [Click OK] After successful connection,

The camera will show a prompt “WIFI connection completed”, the device list appears on the device -> [Click on the device to view the image]

2. Ios user: enter the phone to set the connection [device hotspot (hot spot at the beginning of the MV)] -> [click the “+” in the upper right corner -> [hotspot is established] -> [select the route to connect and enter the route password] – > [Click OK] .

After the connection is successful, the camera will prompt “WIFI connection completed”.

Networking issues

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Only Anyka and GM support the ONVIF protocol. Other solutions do not support ONVIF protocol can not connect to NVR
2. Anyka 2505 version, GM 3505 firmware does not open RTSP protocol, if you need to connect NVR please contact the technician to provide upgrade package to open RTSP

Device can not be added to the device list

·If the device can not be added to the device list, or the system prompts “The device already exists” when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot mode connection range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain deviation, can be further in a open empty space

Can’t see the image after modifying the routing password or changing the router

After changing the routing name, password, or changing the router, the network information has changed and the wireless camera needs to be reset to the factory and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

During the configuration process, the device voice prompt “wifi connected”, but the mobile phone prompts “device connection timeout”

Method one: According to the voice prompt “wifi connected”
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device will show up in the device list, click [Next] if the App can not find any new devices automatically, the page turns to device manual adding page automatically, input or scan device ID [Add], the system jumps to the device list, the newly added device is displayed in the device list first

Method 2: Add LAN (Only if the camera and the mobile phone are connected to the same network)
→ Return to the [Device List] interface
→ pull down the screen to refresh the device list
→ The system automatically searches for the LAN device and then adds the device to be displayed in the device list first

Can not find Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot mode.

1) the device will be in hot spot mode after the camera speaks”access point established”

2) Outdoor all in one devices will right be in hot spot mode after factory reset, the tail indicator light of outdoor all in one devices without Internet port will be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is not connected with Internet wire,if it is connected with a wire, other ways of connection will be screened.

• Try change phone connection or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the above works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways] 3, after entering the ID and password [OK add], the system jumps to the device List, the newly added device is displayed in the first place in the device list.

Method 2: Local Area Network Addition (Only if the camera and the mobile phone are connected to the same network)
1. Open the Device List screen, Pull down the screen to refresh the device list.
2. The system automatically searches for the LAN device and automatically adds the device display. In the first place of the device list , successful adding, the preview needs to enter the correct access password (as shown below)

3, the device’s first networked device password is empty, need to set a password

The post How To v380 Camera Network setting first appeared on NVR IPCAMERA SECURITY.

V380 camera NVR problem (Guide)

M.Salih ASLAN — Mon, 04 Jul 2022 11:54:54 +0000

Does the V380 camera support network video recorders?

· GM and anyka V380 products support connection to network video recorders (NVR)
· Other solutions products do not support access to network video recorders (NVR)
· 200W and above resolution products do not support access to network video recorders (NVR) temporarily.
· If the device The firmware version is anyka 2505, GM 3505, etc. or above. RTSP is not enabled by default and cannot transmit images. Please contact technical personnel to obtain upgrade packages.

What video recorder can connect V380 camera?

The V380 camera can be connected to mainstream video recorders from HIKVISION ,dahua, Techwell, etc.

Note: The NVR must support the standard Onvif_2.0 protocol.

In what way can a V380 camera be connected to video recorder

· The V380 camera can be connected to the VCR via cable (with network port) or wirelessly.
· If to be connected to router, the camera and video recorder should be connected to the router of same gateway,if to be connected to switch, an IP address is needed to be assigned to camera.

Network video recorder (NVR) connection method

· Connect the camera and NVR to the LAN and add the device through automatic search.
· If the NVR does not find the device IP, please confirm that the network cable is connected and the camera is the same as the NVR gateway

Note: The onvif protocol is selected for the network protocol, and the port 8899 is selected for the network port.

NVR found device IP but failed to connect

· If the device firmware version is 2505,3505 or later, RTST is not enabled by default and cannot transfer images. Please contact technical personnel to obtain upgrade package upgrades
. Try to fill in the video stream path directly (0.0.0.0 is the device IP address, which needs to be manually filled in)
[Sub Stream]rtsp://0.0.0.0/live/ch00_0
[Master stream]rtsp://0.0.0.0/live/ch00_1

Network recorder (NVR) manual connection method

· If the recorder cannot automatically search for connections, please use the manual connection method
1) Set a static IP address for the device
2) Open the NVR Manually add a device interface
3) Fill in the connection parameters
. Device IP: Fill in the device’s static IP
. Connection Protocol: ONVIF
Port: 8899
Image format: H.264
Connection method: TCP
Video source path: /live/ch00_1
User name: admin
Password: Empty

The post V380 camera NVR problem (Guide) first appeared on NVR IPCAMERA SECURITY.

How To v380 Network settings

M.Salih ASLAN — Thu, 11 Nov 2021 08:41:13 +0000

What if WiFi can not be connected to the router？

How to connect a V380 camera with a network cable

Note : The network cable connection has priority. When the network cable is connected, other connection methods will be blocked.

How to set static IP

Note: After setting the static IP, the device needs to be powered off and restart once to reconnect to the network.

How to connect the camera to the router with WiFi smart link?

How to switch wireless camera connection mode?

A, switch AP hot spot mode to station mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button of the tail line for about 7s] to restore the device to the factory settings, that is, switch to the station mode.

B, switch station mode to AP hot spot mode

1, indoor wireless camera:

2, outdoor wireless camera:

How to use the ap hotspot configuration to connect the camera into the route?

The camera will show a prompt “WIFI connection completed”, the device list appears on the device -> [Click on the device to view the image]

After the connection is successful, the camera will prompt “WIFI connection completed”.

Networking issues

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Device can not be added to the device list

·If the device can not be added to the device list, or the system prompts “The device already exists” when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot mode connection range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain deviation, can be further in a open empty space

Can’t see the image after modifying the routing password or changing the router

After changing the routing name, password, or changing the router, the network information has changed and the wireless camera needs to be reset to the factory and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

How many devices can be added to the device list

During the configuration process, the device voice prompt “wifi connected”, but the mobile phone prompts “device connection timeout”

Can not find Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot mode.

1) the device will be in hot spot mode after the camera speaks”access point established”

2) Outdoor all in one devices will right be in hot spot mode after factory reset, the tail indicator light of outdoor all in one devices without Internet port will be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is not connected with Internet wire,if it is connected with a wire, other ways of connection will be screened.

• Try change phone connection or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the above works

How to add a networked device to your phone

3, the device’s first networked device password is empty, need to set a password

The post How To v380 Network settings first appeared on NVR IPCAMERA SECURITY.

V380 IP Camera Installation Software download

M.Salih ASLAN — Wed, 12 May 2021 20:06:36 +0000

V380 IP Camera Installation Manual

If you are experiencing problems with V380 IP Camera installation, WiFi connection, etc., please refer to this tutorial.

1, iPhone IOS Smart Phone Installation

2, Android Smart Phone Installation

iPhone IOS Smart Phone Installation

WiFi smart link installation (with WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power plug to the camera and place the camera “right next” to your WiFi router.
Camera sound: “System is starting”
Camera sound: “System startup completed”

4. Open the app V380

Click on “WiFi Smart Link”

5. Your phone has to be connected to your WiFi network. You should then see your network name under WiFi Name. Enter your WiFi password and press next on the following screen:

6. You will see the following screen, searching for the camera through your WiFi connection

Camera sound: “Configuration received”
Camera sound: “WiFi connecting”
Camera sound: “WiFi connected”

7. Successfully installed

AP (Access Point) installation (withor without WiFi Network)

1. Open Apple App Store, search, download, and install V380

2. Connect the power cableto the camera
Camera sound: “System is starting”
Camera sound: “System startup completed”

4. Press and hold the reset button againon the back of the camera for 1-2 seconds Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “Add Manually”

8. When your phone successfully connects to the camera, you will see your camera on the Device List.

11. On your phone, go to Settings ->WLAN and connect to your WiFi network. Reopen the V380 app and click “Device List” at the bottom. You should see the camera on the device list.

12. Successfully Installed

Android Smart Phone Installation

WiFi smart link installation (with WiFi Network)

4. Open the app V380

Click on “WIFI quick setup”

4. Press and hold the reset button again on the back of the camera for 1-2 seconds
Camera sound: “Access point establishing”
Camera sound: “Access point established”

5. On your phone, go to Settings -> WLAN and connect to the WiFi network that starts with MV and ends with 8 digits. For example MV12345678. This is your camera access point.

6. Open the app V380

Click on “WIFI quick setup”

Click on “AP Quick Setup” will bring you to the Quick Configuration screen.

9. On your phone, go to Settings -> WLAN and connect to your WiFi network. Reopen the V380 app and click “My Device” at the bottom. You should see the camera on the there.

10. Successfully Installed

Download V380 software for PC, Windows and Mac

If you want to view V380 camera surveillance video on your computer, you will need to install the appropriate software on your PC, which is suitable for PC Windows 7/8 / 8.1 / 10 / XP and Mac laptops. The V380 Security Camera app lets you use your mobile device, PC, and laptop as a remote control. You can remotely monitor video from your PC and Mac laptop as needed. It lets you view live video anytime, anywhere. You can also do a lot of things with this app. Just like you can capture photos in live video and save them on your device. Its zoom feature lets you watch videos and photos more clearly.

So even if you are not in the city, you can always follow your family and office. You can install the V380 for free on all devices including PC Windows and Mac Laptop.

Download: V380 Camera PC Software

The post V380 IP Camera Installation Software download first appeared on NVR IPCAMERA SECURITY.