How to reset TVI DVR/ POE NVR / Wireless NVR (ZSWNVK-H) System when you forgot the password?

1) You can find the correct model number on the label at the bottom of the DVR / NVR System.

2) Find the DVR / NVR’s device ID/UID.

A. You can find the DVR’s ID on the label of the DVR / NVR.

How to reset Password Zosi DVR NVR Poe All Model

B. Or you can also reboot the DVR / NVR system and wait until Wizard Page display, then find the UID.

3) Please send us the model number and device ID / UID, we will create a super password for you.

    NOTE: The User Name corresponding to super password must be ‘admin’.

                 Once you set super password this time, the login password should be blank

                 in the next time when you reboot it or log in again.

                 You can go to DVR’s Main Menu – Setup – User – Change password to set a new

                 password. (Please keep the old password blank, you just need to input the new

                 password and confirm password.)

Beyond that, you can also upgrade software by means of upgrade file from us, then reset password when reboot DVR.

Connecting the DVR / NVR to the internet

This method works for the following models of DVRs / POE NVRs / Wireless NVRs:

4-Channel DVRs / POE NVRs / Wireless NVRs:

ZR04ZN;   ZR04ZM;   ZR04FN;   ZR04FM;   ZR04CN;   ZR04CM;   ZR04JS;   ZR04TS;   ZR04TN

ZR04RN;   ZR04RM;   ZR04EN;   ZR04EM;   

ZR04DS;   ZR04MS;  

8-Channel DVRs / POE NVRs / Wireless NVRs:

ZR08ZN;   ZR08ZM;  ZR08FN;   ZR08FM;   ZR08BN;   ZR08BM;   ZR08CN;   ZR08CM;   ZR08KS;   ZR08TN

ZR08RN;   ZR08RM;   ZR08EN;   ZR08EM;      

ZR08DS;   ZR08DP;   ZR08MS;   

16-Channel DVRs:

ZR16ZK;   ZR16JK;   ZR16BK;   ZR16CK

(You can find the model number on the label at the bottom of the DVR.)

If your CCTV DVR or NVR don’t have a built-in WiFi support, then you have to run internet cable (CAT 5 or CAT 6 Ethernet cable) to connect your DVR or NVR to the internet via the router.

• Connect one end of the Ethernet cable to the Ethernet input on the back of the DVR.
• Connect the other end of the Ethernet cable into a device providing an active internet connection, such as a router or modem.
• Test your internet connection to confirm that it is active by going to the Network > Network screen.

1) Right click mouse—go to Main Menu > Setup > Network.

2) On the Network tab, ensure the “Obtain an IP Address Automatically” option is enabled, and that there is no information in the PPPoE fields.

3) Once you’ve ensured there is no information in the PPPoE field and that the “Obtain and IP Address Automatically” option is selected, select the “Test” option.

If “OK” is displayed, the local area network is connected successfully.

If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”.

NOTE:

In order for other devices to connect to the DVR through the router, the DHCP setting must be enabled from the router’s settings page.

If you still cannot connect to the network, please ensure that you don’t have a firewall active on your network that may be limiting the connection.

You may need to open ports 80, 5000, and 5001 on your router, if they’re currently being blocked by te firewall. This typically only happens on commercial internet accounts, as they deal with sensitive transactions, but occasionally a firewall on a residential line will also block these ports.

If you’re unsure how to open ports on your router, you will need to speak with the router manufacturer.

FAQ:

1) What’s DHCP?

DHCP is a type of internet networking approach. It stands for Dynamic Host Configuration Protocol. It means that a router assigns IP addresses to each of the devices on the network, allowing them to communicate with other devices in or outside the network.

In context of our systems, the setting related to DHCP is called DHCP server status. This setting enables your router to obtain the static IP address on the DVR and broadcast that IP to the app so it can locate your DVR. This setting needs to be enabled on a router for the apps to be able to connect to the DVR systems.

2) For example: How to set up a linksys E5350 Router?

Once you’ve logged into the router settings, you’ll want to select “configuration” at the top, and then “Connection > Local Network” in the menu on the left. You should see this page:

​

You’ll want to ensure the checkbox beside “DHCP server” is checked off, and set the start IP address to 100 as shown in the image. Leaving the other settings here as they default should be fine. Once this is done, select “save.” Before proceeding with the next steps, try using the app while not connected to local WiFi. If you can see the live feeds, you don’t need to complete the steps below.

If you can’t, you’ll need to open the ports in the firewall. On the left menu, select “Security”, and then “Single Port forwarding” as shown in this image:

​

Select the button on this page for “Add a new Single Port Forwarding”, and this window should appear:

​

The number you want to enter in the “To IP Address” field is the last three digits of the DVR’s static IP, which you can find on the Network page of the DVR. (Main Menu > Setup > Network)

Application and protocol can be left as they are, and you’ll want to check off the “enabled” box. You’ll need to do this 3 times, using the following information:

1.
Application Name: DVR HTTP
External Port: 80
Internal Port: 80

2.
Application Name: DVR Mobile
External Port: 5000
Internal Port: 5000

3.
Application Name: DVR E-mail
External Port: 5001
Internal Port: 5001

After filling the box with the necessary info for each port, select “apply”, and then hit the add button again to reopen the window. Once all 3 ports are opened, try testing the app again.

Note:  different Routers may have different setting interfaces.

More questions, please feel free to contact us.

Our Whatsapp:  +1-866-841-6932

Support Email address:  service@zositech.com

Our Facebook:  https://www.facebook.com/ZosiTechnology/

Support center: support@zositechhelp.zendesk.com

<p>The post How to reset Password Zosi DVR NVR Poe All Model first appeared on NVR IPCAMERA SECURITY.</p>

For version : 3.0.3.0 if it doesn’t notice the password is incorrect , pls make sure you used the wired mouse, due to 3.0.3.0 version doesn’t support wireless mouse.

Note:User name and password should not exceed 8 characters and should not contain such as &*! @ (… #% and other special characters

You can refer to our YouTube channel videos : https://youtu.be/KJpJnYFlGK8

1) Within the black area, Click the left mouse button>right mouse button>left click>right click… Lasts 6 times

 

2) Yes

 

3) Input your new password,The old password is empty,you don’t need enter anything.

HiSeeu Wireless Camera System installation guide

Read Next : Hisilicon IP Camera Firmware Update

 

4) OK

 

 5) If this step still not work, please email Johnny@hiseeu.com with below screenshot of your NVR, then they will send you the super password to login

 

How to solve the problem of camera connect failed?

Please follow these steps to troubleshoot

Please check if the white antenna on the camera is loose first.

1)Cover the sensor under lens on the camera to see if the light is lit or not.

If it’s bright, it means camera is not bad.

If it’s not lit,You can connect the power of a good camera to the bad camera.

 

In the case of determining that camera is not broken.

2）right-click the mouse> video manage> Refresh / Search

3) if your camera with reset button, no LAN port, please take camera close to your NVR

1. delete the connect failed channel

2. press the reset button on camera for 10 seconds

3.Right click the mouse again > wireless add > wait the screen show a new camera IP address 172.20.14.**

4. if no IP address, pls reset camera for several times,

After adding the camera successfully, you can exit the add camera interface

below is the video for you check :https://youtu.be/Kaxvth-sd-Y

4) if your camera with Lan port

Pls use an Ethernet cable connect the camera to your NVR.

Delete the connect failed Channel>Refresh(Search) find IP address 192.168.**.**>Match Code(wait for IP address change to 172.20.14.**)

After that you can unplug the Ethernet cable.

You can refer to this youtube video.

https://youtu.be/kmNnFgjLiPI

HDD not fund / Not record anything

 Please refer to these below to solve the HDD not fund issue.

1）Check the power adapter connected to the NVR box. The NVR box uses 12V 2A or 12V 3A power supply. If you connect the 12V 1A cameras’ power supply to the NVR, the NVR box will not provide enough power to drive the hard drive.

2) If hard drive is preinstalled, there are 4 screws at the bottom of NVR box.

3）Check Hard Drive Information on NVR box and Format it

Right click the mouse>system setup>General setup>HDD setup>select the hard disk>Click Format, if the progress bar always shows a few percent or the formatting is failed, please contact with us.

 

 

4) Please open the NVR with a screwdriver, check the two cables connecting the hard drive and see if they are loose.

 

5）Take the hard disk out and install it on your computer. Check if the computer can recognize the hard disk. This is to confrim the HDD is the problem or not.

How to solve Gateway Unreachable or Network Error

If you click “fast network” to appear: Gateway Unreachable or Network Error , pls fellow below steps:

Step 1:

1) you must check if the network line is faulty or not: check whether the switch and router line connection are correct.

2) Can you connect to the external network normally through the computer wired connection?

Notice: Do not directly connect the recorder to the fiber

 

Step 2: Right click mouse and choose Fast Network —-> Auto config ,check if the network will be healthy or not

 

Step 3: If the auto config still can’t make it work , pls kindly check the same network computer network setting

Then “manual configuration” set the recorder network settings, don’t choose DHCP, input the same IP address and gateway and submask same as your computer

Offline

1)Pls Connect NVR to your router with an Ethernet cable. After that right click the mouse > Fast network.

 

2)If Step 1 doesn’t work, Maybe the Ethernet cable is damaged. Please replace it with a new one

3)If there is no problem with the cable.

Pls right click the mouse> system setup >Network setup>Do not choose DHCP>Change DNS to 114.114.114.114 or 8.8.8.8 > Power off the NVR and power on again(Reboot the NVR)

4)You can also connect the NVR to your home WiFi,

Enter the wireless internet interface > Select your home WiFi and enter your password > Apply

Change the display channel of the camera

When you select the corresponding channel, you can click the two buttons on the left, and then move the channel

You can also drag the image directly to another channel

How to set up Motion Detection？

1)Enable Motion Detectin on NVR Monitor

Pls right click the mouse>system setup>Channel Setup>Video detection>Selecting the Channel for Motion Detection>Choose the form of alarm>After you set it up you can Click “Copy to” to set to all channel

 

2) Set the area of motion detection to be set within the field of view of the camera.

 

3)App Alarm

a)Select App Alarm on NVR

b)Click three dot> Alarm push

 

c)Click System authority settings, turn on all permission of the app.

 

How can I view the camera remotely?

There are four methods to view the camera system remotely. Please refer to these step below.

 

1) First you need to connect the NVR with your router by wired or WiFi

Wired connection

1. wired connection, connect the NVR with router by ethernet cable

2. right click your NVR mouse choose fast network, then click auto config, check cloud ID status is online and network is healthy, then you can remotely check the system on your phone app

3. if not online and healthy network, please click manual configure, and check your router detail,

make sure the NVR and your router is the same IP gateway, IP address the first 3 number should be the same, the last one can’t be the same ,. preferred DNS please change to 8.8.8.8 and apply it

WiFi connection

1. please notes our NVR only can work with 2.4Ghz wifi network,

2. right click your NVR mouse choose system setup–network setup–wireless internet –enable wireless LAN, then find your house wifi name, input password, apply it

（please note the wifi name can not included any special character ,such as “_”, otherwise it will show connected failed.）

3. check the status is connect failed or success, if it is failed, please click view details,

check the same wifi network details on your phone and your NVR, then change them to the same IP gateway, IP address the first 3 number should be the same, the last one can’t be the same ,. preferred DNS please change to 8.8.8.8 and apply it

https://www.hiseeu.com/a/help/article/27632

2）To view on the Phone

a) Setup NVR box

Please reset your password：right click mouse>system setup>system admin>user>setuppassword>change a new password(Password must be within 8 characters)

b) Setup Mobile Phone

Scan below code download “Eseecloud”

 

 

c) Click “+”–“other way to add/scan the QR code on your NVR fast network page “–input cloud ID user name is admin and password is the one you login in NVR (If you doesn’t change the user name and password, User Name is admin password is the one you set for the NVR before), if your forget the password please refer this step: https://www.hiseeu.com/a/help/article/27650

(Cloud ID is in the lower right corner of the screen or right click your NVR mouse and choose fast network to find Cloud ID)

 

 

Scan the QR code on display

 

The user name is admin, enter the password of your camera system in the password field

 

3）To view via Eseecloud software on PC

EseeCloud for Windows PC

Eseecloud MAC: http://download.dvr163.com/tool/EseeCloud-mac-2.0.8_20200228.zip

Eseecloud Windows: http://download.dvr163.com/tool/eseecloud/EseeCloud_Setup_3.0.7.10.exe

here is the video to check how to add it : https://youtu.be/0AX1-sMKJG4

If you have registered your eseecloud account on your mobile phone, you can directly log in with your eseecloud account on the computer, and the account information will be automatically synchronized to the PC software

 

Double Click Cloud ID

 

How to remove the red triangle mark

For the red triangle mark it is for notice you something happened for your camera

such as the motion detection , video loss, HDD not found,

for remove the triangle

1. you need upgrade your NVR version to 3.0.5.0

there are 2 ways to upgrade

1) online upgrade, connect the NVR with router by LAN cable , right click your NVR mouse and choose system setup–system admin–system upgrade–online upgrade

2) offline upgrade, you need copy the firmware to the USB disk and choose local upgrade the firmware you cane email Johnny@hiseeu.com to get it

3) after you upgrade successfully, pls right click your NVR mouse and choose system setup–general setup–error setup–disable alarm icon.

Connect the camera to WiFi, then add it to NVR

You can connect the camera to your home wif and then add it to NVR.

First you need to press the reset button for 6s on the camera to reset the camera,

1) Please refer to pages 4 to 6 of the manual in the attachment to connect the camera directly to your mobile app,

 

 

 

 

２）First, you need to connect NVR to your router,

Then search the NVR for the camera connected to WiFi

Right Click the mouse > Video manage > Change the “protocol” to “onvif” > Search > Add one

 

if it show Password Error, please go to your phone app , click “…”–“Edit” then on blank place quickly click 6 time you will see cameras password here, go back to NVR video manage page, select the correct channel, click Manual Edit to input camera password .

What to do when the screen color is not displayed correctly

1） Click the mouse to select the screen –> click the 3rd icon (color adjust)

2) Click Default button–>select Ircut mode–>Ok

If it doesn’t solve your problem ,pls send this screenshot to us

Audio function！

1:Please check if there is a microphone hole on the back of the camera.

 

 

2:When you want to use the audio function of the camera, you need to turn on the audio function of the camera:(left click your mouse on the camera images)

3: right click your mouse — turn up the volume

4: Also turn on the audio button on App

 

 

if your version is 3.0 ,you should choose the AV stream also,refer these step

right-click the mouse ->System Setup->Channel Setup ->Encode Setup ->Select orresponding Channel(1-8) ->change the Encode Mode to AV Stream -> Apply

 

5: Every camera supports audio, but you can only use the audio of one camera at the same time.

and if the NVR your had order is with monitor, pls plug in your headphones or stereos behind the NVR

 

Why can’t remotely check the playback and change the setting

pls fellow below step

right click your mouse and choose system setup –system admin–user–edit user– choose remote and config and playback

How to solve the problem of camera lost connect with NVR, need reboot the camera to fix this problem?

Firmware 1: https://www.dropbox.com/s/qlyr53xfsrjscox/%E9%87%8D%E5%90%AF%E7%9B%B8%E6%9C%BA%E5%9B%BA%E4%BB%B6.rar?dl=0

 

IPCAKV3W_20220415_3_6_82_572011

IPCAKV3W_20220415_3_6_82_572011

(Fix the camera lost connection with NVR need unplug camera power cable)

Firmware 2: https://www.dropbox.com/s/mrdzs1ioqhmuuve/%E4%B9%9D%E5%AE%89%E5%8D%95%E6%9C%BA%E4%BF%A1%E5%8F%B7%E4%BC%98%E5%8C%96%E5%9B%BA%E4%BB%B6.rar?dl=0

 

IPCAKV3C_20220415_3_6_82_572010

IPCAKV3W_20220415_3_6_82_572011

(Fix camera signal problem)

 

572010 for the camera model: 5322-W

572011 for the camera model: 5323-W

please go to video manage page to confirm the camera model.

 

To upgrade the camera firmware: download the firmware from the dropbox, unzip the file at first, copy the correct file to your USB DISK root, format should be FAT32,go to system setup–channel setup—IPC upgrade page–click the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

I’ve connected everything, but the display doesn’t show images

Pls Refer to the following steps

1）Press the left mouse button for 30 seconds and the camera system will reboot.

2）A)You need use a VGA cable to connect the NVR to the monitor.

B)If you don’t have a VGA cable but have another monitor, you can connect the camera system to another monitor.

3）Then change the output resolution of NVR.(Right click the mouse>system setup>General setup>Screen setup>Output resolution)

Set an appropriate resolution and switch back to the original HDMI Cable.

4）If the display is still not displayed, you can choose another resolution.

if your NVR box version is 3.03.0 pls change the step 2 as below：

2) Then change the output resolution of NVR.(Right click the mouse>system setup>General setup>Display Resolution)

If camera often loses signal with NVR？

You can use the following four methods to solve the problem of poor camera signal

Please check if the white antenna on the camera is loose first.

1)First, you can change the wireless channel of the camera system to ‘other’, and the antenna of NVR is better to stand up

Right click > system setup > Network setup > change Wireless channel to “other” > Apply

Then restart the NVR, unplug the power supply of the NVR and plug it in again

2）You can replace the white antenna on the camera with the black extension antenna in the package, so that the black extension antenna passes through the wall.

 

Place the camera next to the NVR to ensure that there is a good signal between the camera and the NVR.

3）You can set a camera as a WiFi repeater to enhance the signal between the camera and the NVR.

4）You can also buy a WIFI repeater, which also enhances the signal between the camera and the NVR.

for Wifi repeater you can search: B07NRBYM5C on amazon.

If you can write a good rating to our camera system,We can send you one for no charge.

(warm notes:if your version is 3.0,there is “Search”button but not “refresh” ,click the “search” but the “refresh”)

(version 3.0)

How to use the wifi repeater to enhance signal

 

When the repeater is powered on, its indicator lights up.

Press the reset key for 10 seconds and it will deletes all previous matching records

How to use it on NVR.

1)Connect the repeater to NVR by Ethernet cable

2)click “Search” and then there will disappare a device which IP address is “192.xx.xx.xx”

Click it, it will pop up a new window

click Match button to let the status become “wireless has been matched”

 

At this point, you can unplug the Ethernet cable.

4) back to the Video Manage interface and click the Repeater .it will show the same window as the figure below.

click the add icon after the Router button,then select chanal which you want to enhance sigal

How to add an extra camera?

when you receive the new camera , there is no match between the nvr box and the new camera. You need to pair them.

if your camera with reset botton , no Ethernet port,

1)right click your NVR mouse and choose wireless add

2)press the camera reset botton for 10 seconds

3)wait it shows camera IP address 172.20.14.**

4)if no IP address, pls reset camera for several times, then you can exit,

below is the video for you check

https://youtu.be/Kaxvth-sd-Y

 

if your camera with Ethernet port, You can refer to our video on Youtube.

https://youtu.be/kmNnFgjLiPI

1) You need to connect the camera and the NVR box with the Ethernet cable.

2)Right-clik the mouse video manage→Refresh/search( find camera IP address as 192.168.1.**)→Match code( wait camera IP address changed to 172.20.14.**) then exit and choose add one

After camera and NVR are paired, you can unplug the Ethernet Cable.

3) Use the same way to pair more camera.

How to solve “Resolution too big”?

Our system upgraded , the “Resolution too big” camera is 3MP, old system can’t work with 3MP camera

1. right click your NVR mouse choose system admin–system version to check NVR version is 2.8 version or 3.0 version

2. if it is 3.0 version, you can upgrade it to latest firmware then it can support 3MP cameras (3.0.6.0 version and above version)

how to upgrade to NVR?

1) Online upgrade : go to system admin-system upgrade-then click online upgrade, wait for it upgrade successfully, then camera will show image

2) Offline upgrade, please email Johnny@hiseeu.com with your system version page , then she can provide firmware to you

3. if it is 2.8 version,the only way can fix is to upgrade camera firmware

right click your NVR mouse–system setup–system admin–IPC maintance, then take a screenshot of camera version, email : johnny@hiseeu.com for resolution too big problem.

4. after you get the firmware, please copy to your USB DISK root, format should be FAT32,go to IPC maintance page–click the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

5. go to system setup–channel setup–encode setup–find correct channel–change resolution from 2304*1296 to 1920*1080.

How to Change the Display Position of Channel

There are 2 ways to changed the position of camera

 

1)Generally speaking, we will choose four channels to display at the same time on the screen

 

For convenience, let’s first choose to have all channels displayed on the screen.

right click your mouse — Split Screen — X8 View

 

Now we want to let the Channel 7 to the Channel 2 position

left click the mouse on the channel 7 screen and dont loose

then move to the channel 2 position ,loose the mouse left key

 

that is OK

2)Please wrote down the IP address of the camera (which you want to exchange it channel,such as channel 5). Then deleted the channel which you want that camera to place(such as channel 2), did a manual edit on channel 2 ,Enable it and change or add the IP address of channel 5 wrote down. Camera immediately came up on channel 2.

App wrong Password

Pls refer to these step to solve the wrong password issue. refer this video : http://youtu.be/bFVwGqnr2Js

1)If you doesn’t change the User Name and the Password on NVR box.

The User name is ‘admin’, no password (you needn’t input anything)

 

 

 

2)For change the password on NVR box.

Right click the mouse>system setup> system admin>User>set password

 

3)User name and password should not exceed 8 characters and should not contain such as &*! @ (… #% and other special characters (you can setup password: jasmi985/ jasmi996/ jasmi856 or others. )

If you can login NVR with a password, but can’t login on App, please confirm that the password within 8 characters

Note：App login username and password are different from the camera login username and password. They are two different sets of username and password system.

How to set up Email notification?

a. Enable POP/IMAP in your email. If default setting of your E-mail enables that, please skip this step.

Login your email via browsers; go to Settings – Forwarding and POP/IMAP-Enable POP and IMAP – Save Changes.

 

We also need to Allow 2-Step Verification for your Gmail account, login www.google.com

 

• Open your Google Account.
• Select Security.
• Under “Signing in to Google,” select 2-Step Verification and then Get started.
• Follow the on-screen steps.
• Normally after you set 2-step verification, you will create a new password on NVR password page you need input this password

b. Go to your system main menu. System setting- Channel setting- Video Detection. Enable E-mail Notification and click Copy to apply the same setting to other channels.

 

b. Go to your system main menu. System setting- Network setting- Email setting. You will see the interface shown below.

 

c. Follow the instruction below to input the information required to finish the setting.

 

Email Notificaion: Check “Enable”

SMPT Provider: Click the one you use in the selection. Or click USER CUSTOMIZE to use the E-mail server that is not in the selection.

Sender : Type in your sender email address

Password: the password of login your sender emial address

SMTP service: when you choose the correct SMTP provider, it will suggest correct service to you

Port: The default port is 25. If it doesn’t work, you can go to the link below to get the port of the e-mail you use.

https://www.arclab.com/en/kb/e … .html

Encryption Type: Select the one that your E-mail server works. If there is no selection, please choose None.

Sendee 1: the email you want to receive email alerts

Sendee 2: the second email you want to receive email alerts, you can leave it blank

 

d. Then click Test see if you can receive a test e-mail alerts from Esee. If yes, that means the setting has set successfully. Then, please click Apply to save the setting.

e. Latest APP allow to set email notification on the cellphone directly

Go to cellphoen app Eseecloud, click me–settings–mail to receive alert messages–enable it, then put your gmail address, to get verfication code, after you input verfication code click confirm, then you will get the email notification, thanks

 

 

 

 

 

How to setup Record Plan?

You can set up three modes of record plan

Note：After you have set up the record plan, you need to click “copy to” to apply the record plan to all channels.

1) Time Recording:

Setup period of time of recording on NVR,Right Click the mouse>System Setup>Record Setup>Record Plan.

Click Time and put mouse icon on the upper left corner(for example 1 as picture shows).press and drag the mouse to the right to choose the time.the list will turn to red.

2) Motion Recording:

Only detect motion and then start recording. Right click mouse>System Setup>Record Setup>Record Plan.

Click Motion and putr mouse icon on the upper left corner, press and drag the mouse to the right to choose the time. The list will turn to green.

3) Alarm Recording:

Riht click the mouse>System setup>Record Setup>Record Plan.

Click Alarm and put mouse icon on the upper left corner,Press and drag the mouse to the choose the time,The list will turn to yellow.

Note: Users can Setup any period of time they want, for example 0:00:00-23:59:59, That’s 24hrs*7days recording. When NVR detects hard disk, the default setting will be 24hrs*7days recording.

The priority of Alarm is higher than that of Motion, and the priority of Motion is higher than that of Time.

When you have set the corresponding record mode, you can click “select all”, and the time area below will become the corresponding color

Video Playback

Right clik the mouse>Video Playback>Choose date、Channel、record mode>Click Search>then can view playback file

Note：You can only watch four Channels recording at the same time.

1. IIIustration for playback button:

play,

pause:

fast forward*2,*4,*8；

2. Play file: Choose the recording file in file list,as number“1”shown in picture. Chooseone of the recording, click“play”to play to recording file;

3. Video backup: Choose the recording file in file list,as number“1”shown inpicture.insert the U flash disk, click“video backup”to backup the file;

4. Timeline: Click“date”and“time”at left bottom to check the timeline of recording, as number“2”shown in picture;

5. On the timeline with recording file,left click the mouse, the can playbackthe file.

How to watch the playback on my phone?

First ,you should install the Eseecloud on your phone ，if you hadn’t installed it ,refer this link:

http://www.hiseeu.com/news/wirelessskitfaq/69.html

click playback

then it will show the interface follow below

choose the time and channel which you want to watch

Notes: The default is no sound when you watch playback.so you should click this sound button to open it if you want to hear

How to backup the recording

There are 2 ways to make backup

1) use USB disk to backup

1. right click your mouse, and choose video backup.

2. choose the channel/date/time playback you need backup,

(If you copy too much backup, we suggest you copy it one by one channel to save copy time)

3.Backup, the let your mouse out and within 30 seconds put the USB to get the backup

if you need check tbe playback you copy out on computer, pls use VLC player , you can download here :

http://download.dvr163.com/tool/Video-player%20.zip

 

pls notes USB disk format should be FAT32 otherwise your NVR may can’t find it.

 

2) make backup on computer

 

1. download Eseecloud :

Eseecloud MAC: http://download.dvr163.com/tool/EseeCloud-mac-2.0.8_20200228.zip

Eseecloud Windows: http://download.dvr163.com/tool/eseecloud/EseeCloud_Setup_3.0.7.10.exe

 

2. add the system to your Eseecloud phone account, then on computer software choose login cloud(login with the phone app Eseecloud account and password)

 

3. search the cameras playback, and choose the channel you want to make playback and wait for it shows the recording

 

4. click the download icon the chose the files you want to download, wait for it finished the process, then you can open the it and check the playback on computer

 

here is the video for you check : https://youtu.be/kR7QN_2UKdI

Factory Setting

Pls refer to these step below to reset system

1)Right click the mouse>System setup>System admin>factory setting

*Note: pls don’t check “Channel setup”&”Screen setup”&”Digital Channel”

Click “Apply”

2)If you Check “All”

After NVR Reboot,you need Right click again>video manage>Double-click the IP address of camera (like 172.20.14.2)

If Your NVR box version is 3.0.3.0

Pls refer to below steps

Right click the mouse>System setup>System admin>factory setting>simple restore

The standalone camera connection step

pls connect it step by step , if you fail , pls send us some screenshot and tell us which step is wrong by email or whatsApp

our email is :johnny@hiseeu.com

Wechat/WhatsApp:+86 13392810296

Skype:Johnny.chen1204

1) download “Eseecloud” app on your phone and register it

click add button and choose Standalone camera

 

2)check if the camera light lit

click this button

3) Point the camera of the mobile phone at the QR code of the camera

4）Choose a network environment for your camera, the WiFi name

5）input the wifi password and click the connecting device button

6) Wait a minute and it will connect succeed click COMPLETE button

7)edit the camera name and set its password(password can be empty )

that is finished! if you want change some camera information such as password, you can click setup button to set it

Here is video for you check how to connect it on phone app : https://youtu.be/tNKeWUfe-mI

How to fix there is no cloud ID

1. Connect the recorder to the same LAN as the computer ：connect to the router

2. Provide the IP address of the recorder, System Settings – Network Setup Photo

 

 

3. Recorder switching debugging mode: system setting – system management – system maintenance, right mouse click, pop-up dialog box, click the left mouse button in the blank space of this pop-up dialog box, right click, click the left and right button, 12 times, Find out if the font prompt toggles the debug version, click Yes, OK. Go back to the lower left corner of the main interface with a red font. Take a photo to us (2.8 version)

 4. Provide remote tool ID and password, manufacturer technology remote connection control and send the email to us

if you don’t have the remotely tool, you can send the email to us, so we can send to you

(3.0.3.0 version)

3.Recorder switching debugging mode: right click your mouse—system setup–general setup–time setup–change the Date format–right click your mouse, pop-up dialog box ,

click the left mouse button in the blank space of this pop-up dialog box, right click, click the left and right button, 12 times, Find out if the font prompt toggles the debug version, click Yes, OK. Go back to the lower left corner of the main interface with a red font. Take a photo to us.

How to contact amazon customer service?

1). Use your Amazon account to log into www.amazon.com

2).Pull down to the bottom of this page and find “Help” button , and click on it to get into a new page

3). Find “Need more help ” in the middle of this page and move it to this button and you will see “Contact Us ” and click on it .Then you will get in touch with Amazon Customer Service Associate.

4).Or you may choose to call the Customer-Service by number 866-216-1072

Add Device (412 camera system)

First you need to connect the camera system to your WiFi.

Click the home button.

 

 

Select your WiFi and enter wifi password

This string of numbers is cloud ID.

Then go to “Eseecloud” app

Networked devices

Input your cloud ID and User name(User name is admin) and password(Camera system has no password by default)

5MP WK-4HB315-1T TZ-HB315 Night Vision is not good,upgrade as below

Please download the firmware at this link :

https://www.dropbox.com/s/gcrg3xw7f42ylys/IPCAKV5C_20221011_3_6_97_572110hsy%281%29.rom?dl=0

After you get the firmware, please copy to your USB DISK root, format should be FAT32,

Pls right click your NVR mouse–System Setup–Channel Setup–IPC Upgrade–Select the correct channel–click start–remove mouse –insert USB disk–wait for camera upgrade successfully

How to solve Most of Network Status Problem?

Please right click NVR mouse choose Fast Network check Network Status

• Healthy network: Network connect successfully
• Gateway Unreachable: means NVR IP Gateway and IP address not in the same gateway as your router, Click Manual Config, then find your router correct IP gateway, such as 192.168.1.1, then IP address should be 192.168.1.***, last numbercan’t be the same as your router, change it on NVR. If you connect with wifi network, you need go to System Setup—Network Setup—Wireless Internet page click View Details and click Manually to change those information.
• Request DNS Error: disable DHCP, change the Preferred DNS to 8.8.8.8, reboot the NVR and router.
• Network Cable Disconnect: make sure the NVR connect with router by Ethernet cable
• Network Card Not Found: on Network Setup page find PPPoE disable it.
• Network Busy: disable DHCP, change the Preferred DNS to 8.8.8.8, reboot the NVR and router.

<p>The post HiSeeu Wireless Camera System installation guide first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post Titanium Recorder Password Reset Guide first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post CloudSEE How to reset device password first appeared on NVR IPCAMERA SECURITY.</p>

This guide is intended for customers to reset their Swann recorder when they have forgotten their password.

Acquiring the reset code

The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC or Mac computers. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer.

Installing the software

Download the software

If you are using a Windows computer and haven’t installed HomeSafe View yet, follow this article instead:
Swann Security Password Reset (Windows)

Otherwise, if you are using a Mac computer, install the software linked below:

• HomeSafe View for Mac

Once you have HomeSafe View software open, proceed below

Using the software

The first time you run HomeSafe View, you will see this screen.

Click on Next. A new window will show up. Click on Add online device located at the upper left.

 Once your DVR shows on the list, click it once to see the MAC Address at the right side.

Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then any others. Replace the dashes (-) with colons (:).

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Super Password field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Make sure to setup your new password and click NEXT. You can cancel the rest of the Setup Wizard if you want.

 Cancel the wizard then open the right-click menu and select Main Menu (home button) to access the login window.

Once you enter in the “admin” username and reset code, the recorder will reboot. That indicates that the reset is successful and you will be presented with the window to enter a starting password after the recorder has finished rebooting.

Notes

You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

<p>The post How To Password Reset HomeSafe View first appeared on NVR IPCAMERA SECURITY.</p>

As with many devices, dvr, nvr and ip cameras have a user name and login password by default.

This information is usually included in the user manuals of the devices.

If you have purchased a Vguard branded security product, the fabrication username and password for these products are as follows.

Username:  admin

Password:  vguard

DVR and NVR Password Reset with Super Password

Monitoring Vguard Recorder from Computer

If you want to watch the security cameras connected to your Vguard recorder on your computer, you can download the necessary software from the link below and install it on your computer.

Vguard CMS software username and password:

CMS Username:  admin
CMS Password:  no password, leave blank.

 You need to press OK button while exiting Vguard CMS software  . Pressing the Enter key on the keyboard we are used to cancels the program shutdown.

Vguard PC Monitoring Software Download (CMS)

Vguard CMS Port Number:  34567

If you are going to monitor remotely with cms using fixed ip, not from the local network, you need to forward this port (34567) number through the router.

If you do not have a fixed IP address, you can provide a remote connection with CMS via Vguard Cloud ID without the need for port forwarding.

Monitoring from Vguard Mobile Devices

You can download the Android or IOS application required for monitoring from Vguard Mobile Device below.

Vguard Mobile Port Number:  5801

If you are going to monitor remotely with your mobile device using a fixed ip, not from the local network, you need to forward this port (5801) number through the router.

If you do not have a fixed IP address, you can use the Vguard Cloud ID feature to establish a remote connection via your mobile device without the need for port forwarding.

IOS Link:

https://itunes.apple.com/en/app/vguard-mobil/id1153260591?l=tr&mt=8

Vguard Mobile Android Link:

https://play.google.com/store/apps/details?id=com.vguardmobil.eye&hl=en

If you have a question about Vguard security devices, you can send it in the comments section.

You can watch the details about CMS installation and usage in the video below.

<p>The post Vguard DVR/NVR And Camera Passwords New first appeared on NVR IPCAMERA SECURITY.</p>

Hence this article is all about default CCTV default password.

So this article is not limited to a particular “CCTV default password“,  it covers almost all the brands but if few brands are missing kindly mention in the comment. I try to cover almost all IP addresses and passwords but few products have a unique code that will mention in their user manual.

So below is the list of CCTV default passwords and Usernames.

1. Hikvision Default Password and IP address

Hikvision one of the best CCTV camera brands all over the world and it has many customers around the world. Sometimes they need to know for the default password of the Hikvsion’s devices. Here is the default password of Hikvision’s devices.

Username: admin

Password: 12345

IP address: 192.0.0.64/192.168.1.64

IP Tool: Download SADP Tool

For new models, you can reset the password via the SADP tool. Please click the link below and follow the instructions on the pdf file

CP Plus CCTV Default Password 

Username:  admin
Password:  admin
IP Address:  192.168.1.108 / 192.168.1.240

2. Dahua default IP address and password

Dahua default IP address is in the series of  192.168.1.XXX and if you need to change IP address then you need to follow the below link “How to change Dahua IP address“.

Username-admin

Password-admin

For DVR and NVR, following are the  default accounts:

• admin/admin admin/123456 (master account of local and network accessing)
• 888888/888888 (local administrator)
• 666666/666666 (restricted user)
• default / default (hidden user)

3. CP Plus IP camera default IP address

User name: admin
Password: admin
IP Address :  192.168.1.108 / 192.168.1.240

CP PLUS IP camera address finder tool

If cameras being used on 3rd party recorders or you need to configure a large number of cameras. The first step will be to use the Tools to find and configure the IP address and the local area network. Here is the link to the CP PLUS IP camera address finder tool.

4. Axis camera default IP

Axis camera User name: root
Password: pass
default IP: 192.168.0.90

5. Bosch camera default IP

For old models:
Username: service
Bosch IP camera default password: service
IP Address: 192.168.0.1
For new models:
You can reset the camera by pushing the reset button about 8 seconds.

6. GEOVISION default password

Username: admin
Password: admin
IP Address: 192.168.1.108

7. TVT  IP camera default IP

DVR and NVR

Username: admin
Password: 123456
IP Address: 192.168.226.201

IP Camera

Username: admin
Password: 123456
IP Address: 192.168.226.201

8. Gobbler default IP address and password

Username: admin
Password: 123456

9. Panasonic default IP address and password

User name: admin
Password: 12345
IP Address:  192.168.0.253/10.1.1.12/192.168.0.10

10. SONY default IP address and password

Username: admin

Password: admin

IP Address: 192.168.0.100

11. Samsung default IP address and password and Samsung DVR default password

User name: admin
Password: 4321/111111/1111111
IP Address: 192.168.1.200

12. Ubiquiti default password

Username: ubnt
Password: ubnt
IP Address: 192.168.1.20

13. Mobotix camera default password.

Mobotix:
Username: admin
Password: meinsm

14. Messoa  default IP address and password

Username: admin
Password: 1234 or model number of camera or
IP address: 192.168.1.30

15. LTS Security default IP address and password

Username: admin
Password: 12345/123456
IP Address: 192.0.0.64

16. Speco default IP address and password

Speco
For old models:
Username: root /admin
Password: root/admin/1234

17. Canon default IP address and password

Username: root
Password: camera model number
IP Address: 192.168.100.1

17. Cisco default IP address and password

Username: No Username
Password: No Password
IP Address: 192.168.0.100

18. FLIR default IP address and password

Username: admin
Password: fliradmin
IP Address: 192.168.250.116

19. Foscam default IP address and password

Username: admin
Password: Blank
IP Address: search By IP tool, Click here to download

20. Honeywell default IP address and password

Username: administrator
Password: 1234
IP Address: DHCP enabled

Honeywell IP Utility is a free program that enables users to configure the IP network settings, name device(s), upgrade firmware and change passwords.

21. PELCO default IP address and password

Username: admin
Password: admin
IP Address: DHCP enabled

21. QVIS default IP address and password

Username: Admin
Password: 1234
IP Address: 192.168.0.250

22. SANYO default IP address and password

Username: admin
Password: admin
IP Address: 1192.168.0.2

23. Toshiba default IP address and password

Username: root
Password: ikwb
IP Address: 192.168.0.30

24.  3xLogic default IP address and password

Username: admin
Password: 12345
IP Address: 192.0.0.64

25.  Basler default IP address and password

Username: admin
Password: admin
IP Address: 92.168.100.x

26.  CNB default IP address and password

Username: root
Password: admin
IP Address: 192.168.123.100

27.  DIGISOL default IP address and Password

Username: admin
Password: 888888
IP Address: 192.168.1.10

28. Uniview default IP address and password

Username: admin
Password: 123456
IP Address: DHCP enable.

Uniview IP camera address finder tool

If cameras being used on 3rd party recorders. The first step will be to use the EZTools software on a PC to find the IP address of the cameras and then you change according to your local network. The second step will change the camera protocol to ONVIF. Here is the download link of EZ tool.

29. LILIN default IP address and password

Username: admin
Password: 1111
IP Address: 63.110.100.xxx/DHCP Enable

30. Trendnet default IP address and Password

Username: admin
Password: admin
IP Address: 192.168.10.1

I hope this information is helpful to you.  If you have any query, please write to us in the comment box below.

<p>The post Current CCTV default password List NEW first appeared on NVR IPCAMERA SECURITY.</p>

If you forgot your NVR password, you may refer to the following two methods to reset your password.

Method 1. Answer the Security Question

Step 3: Click the Answer box to answer the Security questions and click the Go to Reset to factory reset the NVR. 

Method 2. Reset the Password by Pressing the Reset Button

Step 1. Reboot your device and make sure you can see the live-view on the monitor screen.

Note: Please stay on live view page through the whole process. Please make sure that the NVR system is on live view page instead of the logging page while pressing the button
Press the USB mouse and make sure that all icons are hidden and the NVR is in live view on the monitor.

Step 2. Remove the outer casing of the NVR using the screwdriver.

Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of 8-Channel NVR:

The Reset button of 16-Channel NVR:

Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.

Method 3. Reset the Password via Super Password

If you forget the password of Reolink NVR, you may create a super password via Super Password application, then use it to reset your NVR password and set a new password.

Here we will guide you to reset the password of your PoE NVR by using the super password in the following steps.

Note: To get the Super Password application package, you can download it from the link below: https://s3.amazonaws.com/reolink-storage/website/download/SuperPassword.exe. If you fail to download it, you can contact support.

Step 1: Connect the NVR to a monitor by HDMI cable. (If there is no display, please connect it to a VGA monitor and change the pixel to 1920*1080.)

Step 2: Login in the NVR and click Forgot Password button.

Then you will get this page:

Step 3: Open Super Password application installed on the computer, then input the random code.

Step 4: Click Create Super Password to create a super password.

Step 5: Go back to the System Login interface on the monitor of NVR. Input the generated super password, then click the OK button.

Note: When you finished the steps above, the password of your NVR will be successfully reset and the old password will be removed.

Step 6: Create a new password for logging in.

Step 7: Start to set up configurations on the Setup Wizard interface.

Step 8: Click Finish button when you set up all the configurations.

Done! You have successfully reset the password of your NVR. Now you can make login with the new password.

How to Change User Password via the Client (New Client)

The following steps describe how to set up Manage User via new Reolink Client. You can also set up Manage User via Reolink App.

Step 1. Launch Reolink Client and log in to your device.

Step 2. Click Device Settings –>System ->User Management, then select the user and click the Change Password button.

Step 3. Type in the old password (If no password, please leave the password box blank) and set a new password, then click Save.

How to Enable/Disable Password via Reolink WiFi NVR

This article shows you how to enable/disable password via Reolink WiFi NVR.

Step 1. Log in Reolink WiFi NVR with your cameras.

Step 2. Go to the menu page, and click wizard.

Step 3. Click to enable the password that you’ve set.

You don’t need to choose it If you want to disable the password.

<p>The post Reolink NVR IPCAM how to reset password methods first appeared on NVR IPCAMERA SECURITY.</p>

Here we will guide you to reset the password of your PoE NVR by using the super password in the following steps.

Note: To get the Super Password application package, you can download it from the link below: https://s3.amazonaws.com/reolink-storage/website/download/SuperPassword.exe. If you fail to download it, you can contact support.

Step 1: Connect the NVR to a monitor by HDMI cable. (If there is no display, please connect it to a VGA monitor and change the pixel to 1920*1080.)

Step 2: Login in the NVR and click Forgot Password button.

Then you will get this page:

Step 3: Open Super Password application installed on the computer, then input the random code.

Step 4: Click Create Super Password to create a super password.

Step 5: Go back to the System Login interface on the monitor of NVR. Input the generated super password, then click the OK button.

Note: When you finished the steps above, the password of your NVR will be successfully reset and the old password will be removed.

Step 6: Create a new password for logging in.

Step 7: Start to set up configurations on the Setup Wizard interface.

Step 8: Click Finish button when you set up all the configurations.

Done! You have successfully reset the password of your NVR. Now you can make login with the new password.

How to Reset Reolink NVR Recorder’s Password

If you forgot your NVR password, you may refer to the following two methods to reset your password.

Method 1. Reset the Password by Pressing the Reset Button

Step 1. Reboot your device and make sure you can see the live-view on the monitor screen.

Note: Please stay on live view page through the whole process. Please make sure the nvr system on live view page instead of the logging page while pressing the button
Press the usb mouse and make sure all icons hidden and nvr in live view on the monitor.

Step 2. Remove the outer casing of the NVR using the screwdriver.

Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of WiFi NVR:

The Reset button of 8-Channel NVR:

The Reset button of 16-Channel NVR:

Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.

<p>The post Use Super Password to Reset on Reolink NVR first appeared on NVR IPCAMERA SECURITY.</p>

The flow chart of the password resetting process is shown below.

<p>The post How to Reset Password of DVR or NVR via the Mobile Client first appeared on NVR IPCAMERA SECURITY.</p>