1. How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

Read Next :

• How to setup Sricam SriHome Products
• Sricam installation and user guide
• V380 IP Camera Installation Manual

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is faulty.

Sricam IP Camera Setup Guide

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

2. APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

5. The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

6. Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

8. How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to retrieve the ID number if the camera’s ID tag is lost or damaged

1) When the SriHome App does not add a camera:

Please power on the camera, press and hold the reset button for 5-10 seconds, and wait for the camera to reset to factory settings.

Open the WiFi network settings of the mobile phone, and find the WiFi hotspot sent by the camera.

The part after removing the “IPC-” from the WiFi name is the ID number of the camera. As shown below:

2) When SriHome has added a camera:

Open the SriHome APP, click Modify, and you can view the camera’s ID and ID QR code. As shown below:

11. How to solve the problem that the upgraded camera cannot be turned on

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

(If you encounter other problems during the camera upgrade process, or the camera cannot be upgraded normally, please contact customer service via email in time:support@sricam.com)

12. How to download and delete videos in SD card

Steps to download videos:

Note: 

① The mobile phone must be connected to the same LAN as the camera before the download logo will appear.

② IOS does not support video download function.

③ The firmware version of camera is above V8.1.1.

④ SP027 models do not support this function.

1. First connect the mobile phone and the camera to the same LAN

2. Open SriHomeAPP and open the playback function

3. Click the download icon to download to the local video of SriHomeAPP

4. Open the local video, long press the video, and click save to album

5. Open the mobile phone photo album to view the downloaded video

Steps to delete videos：

Note: Both Android and IOS do not support the deletion of a single video

Open SriHomeAPP, click Settings, click Video Settings, Click Format SD card to delete all videos in the SD card

<p>The post Sricam IP Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

1. How to share camera to other users

To protect user’s privacy, the first user is an administrator by default. Other users accessing the camera need the administrator’s

authorization, or they cannot access even with camera ID and password.

The way to get permission is as follows:

Step 1：Log in “SriHome” App, tap Settings -> Visitors Management -> Add.

There are 2 types of permissions:

Operator: Watch live video, set time,video, alarm, records and so on.

Visitor: Only watch live video

You can find the user’s App ID as figure 2-2 Menu.

Read Next :

1. How to set up Geeni smart Wi-Fi camera
2. Sricam installation and user guide

How to setup Sricam SriHome Products

Step 2: The share adds a device

After the administrator is authorized as a visitor or operator, you need to add equipment by yourself.

Note: There is no requirement for the operation sequence of step 1 and step 2. You can also operate step two first and then perform the operation of step one.

( Video guide for share user : https://youtu.be/dOkhgOBsYqY)

2. How to setup microSD  card record settings

SD card installation video：https://www.youtube.com/embed/nbpofPlUV2k

Note: Cameras maximum support 128 GB SD card.

1). Remove power cable before inserting the microSD card to the camera.

2). MicroSD card format and record setting

Log in “SriHome” App and follow the steps:Settings -> Record Setting .

There are 2 types of recordings：

24/7 recording: 24/7 recording refers to the continuous recording of the camera which is about every 10 minutes as a node continuous recording.

Alarm recording: The camera captures footage only when the motion detection alarm is activated.

The system does not detect SD Card.

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

4. The SD card is broken.

3. The SD card has not been formatted properly.

5. The SD card slot is malfunctioning

SD card video playback view:

Note:Both 24/7 recording and Alarm recording cannot be opened at the same time ,only one of them can be opened.

3. How to Setup Motion Detection Alarm

Step1: Enable motion detection alarm

Note: The alarm notification will be pushed just ONE time within 30 seconds

Step1-1: Tap “Setting” button >> “Settings” >> “Alarm settings” be the alarm setting window as figure 1 and figure 2.

Sensitivity: The greater the number, the higher the sensitivity, the camera will be more easily alarmed.

Step1-2: Enable “Motion Detection Alarm”as figure 2

Note: Set mobile push notification as follows

Android

iOS

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

4. How to watch live streams on ONVIF Clients

1.Introduction

In order to use ONVIF clients the following requirements need to be met:

►Your computer (or mobile device) and the camera access to the same LAN.

►Your camera has been successfully set up.

► rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0

2. iSpy for Microsoft Windows

Step 1: Download the application ( http://www.ispyconnect.com/)

Step 2: Unzip the downloaded package and click the unzipped iSpySet to install.

Step 3: Open iSpy. An welcome window will pop up. Click Ok to continue.

Step 4: To add the camera go to Add > ONVIF Camera.

Step 5: In the popup window, select the “FFMPEG(H264)” ，

type in  “rtsp://your camera IP:554/1/h264major or rtsp://your camera IP:8554/profile0”, select RTSP Mode : TCP ,then click  “OK”.

Step 6: In the popup window，click“ Finish”.  

Step 7: You can watch the live steam. If you have already added more than one camera into the camera list, all the

live streams can be displayed in the same time by overlapped windows.

Step 8: offers functions (and configurations) such as alarm, FTP, SMTP, Snapshot, etc,. Play with them by clicking

right button and select Edit in the popup menu.

Locally record files

iSpy allows you to locally record videos in MP4 format.

Step 1: Press Record All button at the lower right corner. After finish recording press the Stop Record button.

Then the saved file will be displayed at the bottom of the current window. Right click the video and click the Save to

button to your local machine.

5. How to change my camera’s password

Our camera password is saved in the camera. The SriHome app also has an account password. Don’t get confused. These

two passwords play different roles, and they work together to ensure only legislate user can access.

You can change password by tapping Settings > Security Setting.

Enter the original password of the camera,and then enter the new password.If you forget the camera password,you can press the reset button

for about 3-5 seconds to restore the camera to its factory setting(factory default password 888888)

6. How to find the user’s App ID

Tap   icon to find it. As figure 1 and figure 2.

7.How to set the privacy zone

1. Open the SriHome APP, click the settings button, and then click “Video Settings”

2. Click “▼”, select “Area 1”, and then randomly select an area on the video screen of this interface, and then click “Save”.

3. Back to the video viewing interface, you can see the privacy area just set

Note: If you need to clear the privacy area, go back to the video settings and click “Clear Current Area” or “Clear All Areas” to cancel the privacy area (a total of 4 privacy areas can be set)

7. How to change App password

Step 1. Running sriHome App, then tap “ Sign Out” as figure 1.

Step 2. Tap “Forgot password” icon as figure 2, After that, you can change App password.

9. Multiple-view on srihome App

Step 1 ：Tap the “multiple view” icon as Figure 1.

Step 2 ：On the pop up windows select the camera which you want to multiple view as figure 2.

Step 3 ：Tap “Next”to pop up multiple view.

Note:In multi-scree mode, you can watch up to 4 devices at the same time(except NVR).

10. How to adjust the sensitivity of motion detection

You can adjust the sensitivity of motion detection on SriHome mobile App.

Login SriHome App, tap Setting button >> “Settings” >> “Alarm setting”

The higher digit the sensitivity, the camera will be more easily alarmed.  “100” is the maximum sensitivity.

11.How to change the resolution of recording

Open Settings>Open Recording Settings>Click Recording>Select HD Recording Type

<p>The post How to setup Sricam SriHome Products first appeared on NVR IPCAMERA SECURITY.</p>