Safety Caution

All PRODUCTS & PARTSThis product may require cabling,we suggest to test all products&parts before installation and cabling×Dismiss this alert.

Nvr product description

1.  WIFI Antenna Ports:Double antennas to WIFI range

2. WAN Port:Connect your NVR to Internet

3. VGA Port:For viewing on VGA monitor

4. HDMI Port:For viewing on HDTV

5. USB Ports:For mouse and backup

6. Power Input

IP Cameras product description

①. WiFi antenna:WiFi connection with NVR；
②. DC Port:input power 12V 1A;
③. Reset Button:press reset button for 10 seconds to restore factory setting and enter into matching-code mode;
④. RJ45 Port:for pair the camera with NVR,or connect the camera by wired connection

Note:Working temperature ranging from -13 degrees Fahrenheit to 122 degrees Fahrenheit.

Installation Instruction of WIFI NVR KIT

EseeCloud Wireless Security Camera System Installation

Read More : Wi-Fi NVR Kits User Manual

Note:The NVR can work with the router by wireless connection and wired connection Wired connection: when your NVR connect by RJ45 to your router,it will get network settings automatically Wireless connection: right click your NVR mouse and choose System Setup→Network Setup→Wireless Internet→Enable the Wireless LAN→find your own wifi network,and put wifi password here (pls notes it doesn’t work with 5G WIFI network)×Dismiss this alert.

Setup The System

This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS .Any TV,monitor with VGA or HDMI input should work for it.

If you connect the NVR with monitor shows Hiseeu logo or shows black,normally it is your monitor resolution is lower then the NVR.You can press the left side of the mouse for 30s,then it will reboot.

If still can’t work,pls change a monitor,thanks.

When you turn on the NVR box, the monitor will get below interface: Setup Wizard- -Down- -General setup- -Next -wireless setup- -Next- -Fast network- -Next -Format the hard drive- -Next

CHECK NVR NETWORK , CHANGE NVR SYSTEM LOGIN PASSWORD

Once you have completed connecting the NVR,wait approximately 2-3 minutes.Next you will see the window below on your monitor screen.For your first time to login in,User name is admin,there is no password,just choose ok to get into the menu.
(if you forget the password,pls find the solution on the FAQ page)

Tips: To protect your privacy,please set your password at earliest convenience(don’t set the password over 8 characters).Right click the mouse→System Setup→System Admin→User to set password.

How to check if your Cloud is online and Network status is healthy ?

Right click the mouse of the register,choose Fast Network.In the middle of the window you should see Cloud status as ONLINE and Network Status as Healthy Network.

If this does not appear, select Manual Config then enable DHCP,Click Apply,then power off the NVR box,wait a few seconds and power up.

Once you power up, repeat the steps outlined as above.Cloud status must be ONLINE and Network Status must be Healthy Network.If this does not happen,you will not be able to view remotely

Menu Do What

Menu bar

Split Screen: change status of live view.You can choose to view multiple cameras or any single camera.

Video Manage: manage IP cameras and NVR channels.

System Setup: all system settings.

Video Playback: playback recorded videos.

Video Backup: backup recorded videos.

Color Adjust: adjust the image setting of the each camera

PTZ Control: control PTZ camera

Volume: Adjust volume of audio cameras(works only for audio cameras).

Setup Wizard: step by step guide of 1st time general settings.

Fast Network: shortcut to network settings.

Wireless Add: add IP cameras into NVR channels wirelessly.

Exit System: logout,reboot,close screen output and shut down the system.

System Setup

Click right button→Choose System setup; enter the menu that enables you to do all settings related to this system.

Menu Do What

There are 3 modes for reocrd.

Note: Users can setup any period of time they want,for example 0:00:00-23:59:59,That’s 24 hours×7days recording.When NVR detects hard disk,the default setting will be 24 hours×7 days recording.

The priority of Alarm is higher than that of Motion,and the priority of Motion is higher than that of Time.

Video Playback

Steps: right clik mouse in main menu→Video playback→choose date,channel,record mode→click search→then can view playback file.(IE browser can’t check the playback directly,so you can use the Eseecloud software on computer or check on your phone app Eseecloud and IP RPO)

Warm prompt:

1.IIIustration for playback button: play, pause, fast forward×2,×4,×8

2.Play file:Choose the recording file in file list,as number “1” shown in picture.Choose one of the recording,click “play” to play to recording file;

3.Video backup:Choose the recording file in file list,as number “1” shown in picture.Insert the U flash disk,click “video backup” to backup the file;

4.Timeline: Click “date”and “time”at left bottom to check the timeline of recording,as number “2″ shown in picture;

5.On the timeline with recording file,left click the mouse,the can playback the file.

Notes: you can see four channel cameras playback at the same time,if you want to check other channels you need select the correct channel at first,then choose search to find it playback.

How to Backup the video

Use U disk to copy video,so easy and convenient!

The playback files is avi. format, you can use VLC player to check it on your computer VLC player.
download link: https://www.videolan.org

View on PC via lE or Eseecloud and Phone APP Eseecloud or IP PRO

To View on the the PC

To view on browser,you have to connect the NVR and your computer to the same router.Enter the IP address of NVR on the browser’s address bar.(We recommend using IE or Micorosoft Edge) Right click the mouse→system setup→Network Setup→IP address (Start with 192.168… )
You can change language on the right top corner.

To view on Eseecloud software on PC

Input Cloud ID (Right click the mouse→fast network→Cloud ID)
Input User Name and Password (If you doesn’t change the user name and password,User Name is admin ,no password)
please download Eseecloud software from： https://ipproapp.com/computer
user name is admin,no password,choose login

*Select “Add”
*Select “Cloud ID”.enter the cloud ID(9 or 10 numbers).You can find it on your home monitor screen.
Or right click the mouse, choose Fast network find cloud ID here
* Username is NVR system user name on your home monitor screen
* Password is your NVR system password on your home monitor screen.(If you don’t change It in your setup,it should be no password)
* Channels: Input 4 or 6 or 8. If you have 4 cameras,enter 4 etc.
* Click Confirm and you will see the video.

if you check in the local network,you can use the NVR IP address to add the system (Find the IP address on Fast network page or Network setting page)

To View on IE browser

Find the IP address: right click your mouse and choose Fast network, you will see the IP address here.
Enter the NVR’s IP address in your IE browser for example: http://192.168.1.105(If the default WEB port 80 has been changed e.g. to 100,you need to add new port number when input IP address in the browser,for example: http://192.168.1.105:100).

To view on the Phone

Users can use cellphone to scan the QR code below to install the APP free of charge,or users can search “Eseecloud”or ’IP PRO‘ on APP store or Google Play then install the APP.

Click “+”→other ways to add/ scan the QR code on your fast network page→Network connected device→input Cloud ID and User name and password (user name and password is the same one you login in NVR)

Tips: if you’ve set a password on your NVR system,please update your password on APP to view.
And if your camera loading for a long time and don’t show image,you can right click your NVR mouse and choose System Setup→Network setup,change the MTU to 1000.

Playback On Mobiles

In the Eseecloud APP,while viewing live video of the system,click Playback,you will enter the remote playback menu.The APP Playback only check one channel at one time

Tips: Videos in playback are HD mode for real time which requires very good transmission condition.
We suggest to playback in LAN.Remote playback out of LAN may not 100% work due to connection & network condition.

Extend WIFI Range

Wireless connection is easy and convenient, but it’s not universal application. Because of the character of WIFI, the WIFI signal will decrease when going through some obstacles Some methods can be applied to bypass obstacles and extend WiFi range.

Position The Antenna Correctly

WIFI range is like an apple and the antenna of NVR is in the center of it.WIFI signal is strong all around the WIFI range.Antenna of NVR should be put straight up,if not,WIFI signal will be weak.
According to the signal transmission character of antenna, the antenna of cameras should overlap or parallel to NVR WIFI range,as pictures showed below:

Use Antenna Extension Cord to prolong WIFI distance

Installation method of antenna extension cord

Note:When WIFI signal is not strong enough against walls,users can take off the original antenna and subtitute antenna extension cord.Drill a hole on the wall to let the extension cord go through and simply it where WIFI signal is strong.

Set up cascading connection in a reasonable solution,extend wifi signal transfer distance

Note:
Repeater function can’t strengthen WIFI signal for wireless NVR kit, but can extend the distance by repeaters→WIFI cameras.

Only when the repeater cameras and repeated cameras are positioned correctly,WIFI distance will be extended.

Repeater function and 3 meters antenna extension cord are two methods to extend WIFI range.
Users can choose one according to real situation.

Repeater Setup

Step 1. Right click the NVR mouse,and choose “Video Manage”- -then left click Repeater”

Step 2. Add repeater
As picture shown below,click icon + besides channel 3,choose other channel.

Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3.
IPC2 is connected to NVR through IPC3.IPC3 is connected to NVR directly.

Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.

Delete Repeater

Move the mouse to targeted channels,left click to delete,and then click “Apply” and “OK”.

Application Example

As picture shown above, when IPCAM1 is put somewhere is out of NVR WIFI range,and there is IPCAM2 between them with strong WIFI signal,users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.

Camera add failure reasons and solutions

Q1: Failed to add the camera for the first time

Check whether the green light of the camera flashes normally. If the camera status light is not flashing green, use a thimble to lightly insert the configuration hole or long press the reset button until the camera indicator flashes.

Q2: Determine whether the binding failure caused by the router settings

1. The router has been set up to prevent Wi-fi squatter If the Wi-Fi connected to the camera is set to prevent Wi-fi squatter(black and white lists, MAC address filtering, etc.), the camera will not be able to connect to the Internet. The router’s prevent Wi-fi squatter settings need to be canceled.

2. The router is set up with 5GHz band wireless WiFi The camera does not currently support the connection of 5G band WiFi. Please open the router management page (generally marked with the address of the management page on the bottom label of the router), select the wireless setting 2.4GHz, and set it to on.

Q3: Check whether the mobile phone prohibit the permission of  EseeCloud to use data, WLAN, GPS

Domestic Android phones may prohibit the use of data, WLAN, GPS permissions for this application, resulting in the camera being unable to connect to WiFi. Solution (Android phone): Open the phone settings center-click “application management”-open the above permissions

Q4: Make sure that the WilFi account and password are filled in correctly

It is likely that the Wi-Fi account and password you connected to the camera are incorrect, resulting in the camera not being able to connect to the network. In particular, pay attention to whether there is a space input, and try to avoid complex and uncommon symbols.

Q5: Other questions

1. If the router is set to bridge mode, the WiFi signal will be unstable, causing the connection to fail. It is not recommended to use WiFi in bridge mode when the camera is networked.

2. If you are a campus / enterprise user and the school 1 company assigns each student / employee a static IP to access the Internet, you can manually enter the static IP information to access the Internet.At present, this situation is not supported by camera networking, need to select other available WiFi connections.

3. The camera does not support WPA / WPA2’s “enterprise” encryption method to connect the camera to the network. Support WEP, WPA–PSK 1 WPA2–PSK, or corporate WiFi without password. If the camera is networked in the corporate network environment, please confirm in advance whether the WiFi encryption method meets the camera networking requirements.

What should do if the camera is offline?

Q1: Camera offline processing method

1. Check whether your device is power-on and the status light is on;
2. If you are using WIFI connection, please confirm whether you have modified the WIFI in the environment where the device is located-including the WIFI password and name, if modified, please reconfigure WIFl;
3. If the reason cannot be resolved, please restore the factory settings and add the network again.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Light control:setup on/off,brightness,color temperature for light control device

Screenshot:snapshot current preview image

Recording: record current preview video

Full screen:tap button and switch to landscape viewing

Calendar:choose playback time to show all recording files wanted

Remote playback: device must to be inserted TF card.

Two way talk:press the button and talk for a long time

Installation mode:swith to wall installation and ceiling installation mode

Display mode: at ceiling installation mode,there have fisheye mode,cylinder mode,corridor mode and fulI screen mode

Cruise: setup auto cruise .

Sound:setup the sound on/off

Swith code stream:switch HD and SD

Split screen dispaly: choose screen channel number

Screen aspect ratio: can set the screen aspect ratio

PTZ control: control the movement of high speed dome

Timeline:drag the time line left and right to choose recording period . Use fingers to zoom in or zoom out the timeline

Add Camera

Add device

Method 1: Enter to device list interface after login, click the t’ button in the upper right corner of the interface, and select the add device” button.
Method 2: Click the’+’ button in the interface to enter directly to add device interface.

add camera

1. There is a QR code on the device body:
Scan the QR code on the device,display the device ID of the current device , click the Add ICON below jump to the prompt interface of operation guide.

add cameraadd cameraadd camera

2. Can’t find the device QR code :
lf there is no QR code on the device, click ‘Other ways to add’ and then select ‘Standalone camera’.

add cameraadd cameraadd camera

3. Please connect your mobile WiFi to the device hotspot.

Open Settings-> Select Wireless LAN > Select ‘IPCXXXXXXXXX’ device hotspot.

Connect hotspot,default password：11111111

add camera

4. After connecting successfully,return to APP.

Remote View: View video via WIFI or other network, please select Remote View.(most people choose)
Direct Connection: View video without network ,select Direct Connection. (few people choose)

5. Select Remote View to continue.
Select your wifi and enter your wifi password, then click Confirm .

add camera

add camera

6. Configuring, do not unplug the network! The network configuration process may take 1-2 minutes, please be patient.

add camera

7. Set device name and device password.
For added security, please set a password.

add cameraadd cameraadd cameraadd camera

Device Sharing
Generate shared QR codes ln the device list, click the “Share” button, set the right to share, choose to share, and generate QR codes.

Device SharingDevice SharingDevice Sharing

Scan and share QR code.
click on the’+’button in the upper right corner of the interface to enter to add device interface, click on scan add device, enter to scan interface, scan shared device QR code, after display the scan results then return to device list interface.
Note: You need to allow access to the camera and album to use this function properly.

Scan and share QR codeScan and share QR code

App Operation

Log in

This APP support “account log-in”, third-party log-in” and local experience”.
Account log-in: At log-in interface, input user name/cellphone number/email address and password, click ‘0K” and log in.
Third-party log-in: Click the icon of third-party network social software, authorize the APP to log in.Local experience: Users can use the APP without log-in.
Remember the password: Supportremem-berring the account and password that have been logged in, which is convenient for switching account login.
Note: Please pay attention thatLocal experience” mode will be stored at local.Once data is lost, it can’t be restored.

IP PRO Log in

Registration

Input cellphone number/email address to register, get verification code.
Input verification code and password, click “OK”. After registration it will move to device list.
Note: Each cellphone number/ email address can be used for registration once.

IP PRO RegistrationIP PRO Registration

Reset Password

Input registered cellphone number /email address to get verification code. Input verification code, reset password and click “OK”.
Then go back to log-in interface, log in with new password.

IP PRO Reset Password

Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels), videos stop for a few seconds , all channels are automatically disconnected into the black screen. The device connected again has no response. Do we need to restart the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect many channels by the lower configuration computer, the computer system will run out of memory, causing the CMS to run abnormally. If the computer configuration is slightly lower, it is recommended not to connect too many channels. The optimization work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted” or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded in the following location”, check “any source” (applies to versions prior to OSX10.12.X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter” key, enter the sudo password (applicable to versions after OSX10.12.X). If the above method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000 instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card driver can solve

Question five：It shows  mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

More features

User Management

New user：①Click New User ②Enter username (required) + note name (optional)③Click to confirm

Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm

Other functions：

        ①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.

        ②Modify the note: Add a note, change the note or delete the note, go to the modify note operation

        ③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.

New userModify permissionsModify user

Log query

Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query

Log query 

Resource management

Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to

video：

search for：①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.

Right click operationResource information

System Info

Version Information：The content is displayed as follows ‘version number, date’

change Password：①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password

sign out：Click the ‘Exit Login’ button to quit the login status of the current account.

System Info

User parameter

Basic Settings

Split screen number：The selected split screen number is displayed after the re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

Display language：CMS currently defaults to 9 display languages, such as Simplified Chinese and English. When you choose to log in again, you will switch to the corresponding language.

Login Method：The cloud login mode is online. You need to connect to the external network when you log in. The local login does not have this hard requirement.

List style：The list style includes tree shape and graphics. The replacement is only the real-time preview interface and the display of the device list under the playback interface. The device list under other interfaces is unified into the tree list style.

Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default, and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the video_download folder by default, and can be saved in other paths according to their needs.

Preview sync time：Check the time when the device is previewed and the computer will be automatically synchronized (only ipc is supported)

note：After modifying the settings, click “Finish” and you will need to log in again. (It is best not to modify it to a directory containing Chinese)

advanced settings

Time zone setting：The local time zone can be selected according to the actual situation.

Automatic lock：Check the auto lock and enter the integer in minutes in the time frame. If no operation is performed on the CMS within the time of the input, the CMS will automatically lock.

Automatically connect video：After logging in to the auto-connect video, log in to the CMS and automatically connect to the device added to the device list. The number of connected channels is the number of split screens in the basic settings.

Basic Settingsadvanced settings

Equipment management

Add device

Add a LAN device：①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)

Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)

Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.

LAN add

Modify device

Device modification：In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.

Regional modification：In the modify device interface, click the area drop-down box.

Group modification：After selecting the group under the device management interface, click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel number in the device.

The panorama or channel type corresponding to each serial number is independent.

The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type

Device modificationGrouping

Remote setting

VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)

Device Information：Content includes device model, device ID, OEM serial number, firmware version (providing check updates)

Function setting：The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.

Alarm system：The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.

TF card settings：TF card status, available / total capacity, TF card formatting function

note：

①Alarm message push is not supported in local login. You need to check to switch to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

Remote setting interface

D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button

Device grouping

Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.

Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection button

Import all：①Selected group ②Click to import all buttons

Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

Create a groupAdd channelModify group

Video playback

Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback date ④Confirm search video

Device channelVideo typeDate selection

Timed playback

Timed playbackTimeline

Video sync

Steps：①Retrieve video  ②Check sync  ③Switching time point

Video download

Batch download：Enter the time period to be downloaded at the start time + end time according to the needs of the retrieved recording time range.

Time period download：The time period of the video recording will also be displayed in the download resource. Click the download button for any time period according to your needs.

Custom bulk downloadSelect time period to download

Other functions

Playback control：Support playback/pause/stop control in video playback, select the screen form in playback and click operation

Time scale adjustment：The settings in the Setup Wizard are not set. The playback timeline scale will default to 60 minutes. You can also modify the scale value by clicking ‘Reduction’ or ‘Magnify’ during video playback.

Playback controlAdjustment scale

Live Preview

Connection/Disconnection

The list style is treeshape:

connection：

①Double-click on the selected device/channel to enter the connected video state.

②After selecting the device/channel, right click and select “Connect Video” to enter the connected video state (Figure 1)

disconnect：

③Double-click to disconnect the current connection after selecting the connected device/channel

④After selecting the device/channel, right click and select ‘Disconnect’ to disconnect the current connection.

Figure 1

List style is graphic：

①After selecting the device/channel, click the play button on the device list to enter the connected video status.

②After selecting the device/channel, click the stop button on the device list to disconnect the current connection status.

③Right-click operation connection/disconnection is consistent with the tree list style. The specific operation can be referenced.

Note：poor performance of the computer will directly affect the smoothness of the preview video. It is recommended that the number of channels connected to the device be gradually increased

Video/screenshot

Video：

①Click the Record button on the toolbar to enter the video recording status (as shown in Figure 1 below)

②After the video operation, click the record button again to stop recording.

Note：

①The actual recording duration is not equal to the time difference between the start recording time and the end recording time.

②If the device network is interrupted, the recording will succeed but no video file will be saved.

③The channel is maximized or minimized during recording, and the recording will stop.

Screenshot：

Click the screenshot button on the toolbar to enter the screenshot status (as shown in Figure 1 below)

Note：

①If the switching stream video is not loaded, the screenshot operation will be saved.

②The screenshot does not have the function of continuous screenshots. Clicking the screenshot button once will capture an image.

Figure 1

Panorama mode

enter：

①Double-click the channel screen to enter the maximized state, right click and select “panoramic mode” to switch to the panorama mode, enter the panorama, and the code stream is automatically switched to HD.

②The channel screen is in 1 split screen mode, and the panorama mode option is available on the right toolbar. Click to select to switch the panorama mode.

drop out：

①Click on Panorama mode on the right toolbar and select ‘Exit panorama’ to exit panorama mode

②Exit the panorama mode by exiting the screen from the split screen state.

Panorama modeCylindrical modeExpand modeSplit screen modeQuad screen modeSix-screen mode

Note：

①In the local login mode, you can select 6 display modes in the panorama mode, including: panorama, cylinder, expand, 2 split screen, 4 split screen, 6 split screen

②In the cloud login mode, you can select 4 display modes in the panorama mode, including: panorama, cylinder, split screen, quad screen

        Suspension: the direction of the cruise is clockwise

        Wall-mounted: the direction of the cruise swings left and right

       Speed: Cruise provides speed 3S / speed 40S / speed 60S three options, corresponding to slow / medium / fast three speeds

       Stop: Pause the current state of the cruise, left click on the channel in the cruise or select the stop cruise button in the cruise mode to click

Panorama modeInstallation modeCruise mode

PTZ control

Cruise / PTZ / Zoom / Focus / Aperture / Preset：

The PTZ control function can be used only when the PTZ device (such as a ball machine) is connected to the main control device (such as NVR or DVR).

Cruise is to directly perform the screen cruise operation. The pan/tilt is to adjust the lens direction and zoom to replace the mirror multiple.

PTZ speed level controlcontrolZoom, focusPreset

①：Adjust the PTZ control speed (default level is 6)

②：Adjust lens direction and cruise

③：Adjust the zoom and focus of the PTZ camera

④：Set and call the set bit, adjust the lens to the specified position, set the preset position, input the preset position later, click to call, the lens will automatically move to the specified position

Split screen number

When the number of connected device channels is greater than the current number of split screens, the displayed split screen will automatically increase, reaching 49 split screens.

Split screen number

Other functions

Other functionsIntercom

User login

Local login

①Enter account + password  ②Click to login

Login accountforget password

note:

Cloud login

Note:

①The cloud login should be logged in with the registered account (the account registered by the mobile app can be logged in)

②Registered account is recommended to use a valid mailbox, easy to retrieve passwords and other special circumstances

③After registering an account, you need to log in to the email address you entered during registration to activate the email address (click the received link to verify)

④The mailbox status is not activated, and cannot be retrieved after forgetting the password (activation period is two days)

⑤The first time you use EseeCloud_CMS, the software’s time zone will automatically sync with your computer, and you can change it later in the advanced settings.

Login accountRegister a new accountRetrieve password

Installation login

Installation and operation

Step 1: Run the EseeCloud_Setup_3.0.1.exe installation package

Step 2: Select the display language when installing

Step 3: Read and determine whether to accept the agreement

Step 4: Determine the path to the installation

Step 5: Installation is complete and you can choose to run immediately

1. Running program2. Choose a language3. Reading agreement4. Determine the path5. The installation is complete

Introduction to EseeCloud CMS

Function introduction

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions. 

It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Camera suitable for IP PRO, VR CAM, EseeCloud app.

CMS has the following characteristics

 Interface containerization processing mode: In the interface design of the client component, the containerized processing is carefully adopted, which simplifies the processing mode of multi-screen and single-screen switching, greatly improves the multi-screen operation feeling, and adapts to the development trend of a multi-screen PC.
.

Channelized management mode: In the client component design, channelized management mode is added, and the traditional design mode with device as the core subject is abandoned, which is more suitable for the development direction of IP monitoring.

Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese and English operating system)

OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (NVIDIA GeForce GTX 460 and later)

note

Preview multiple video or high resolution video at the same time, requiring higher hardware configuration and network bandwidth

Foreword

Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your use, we have specially configured this manual for you, including the function introduction, operation steps, precautions, etc., which are essential guides for your use of this product.

Please read the instruction manual carefully before use. I believe it will be of great help to your effective use of this product. In addition, if you have any questions during the use, please feel free to contact us, we will be happy to serve you.

Applicable Model

This manual is for the camera monitoring system CMS.

Statement

This manual may contain areas where the product functions or operations do not match, or where the technology is inaccurate, or a typographical error. For such problems, our company will update the manual content according to product updates, and regularly update the hardware and software products described in this manual. The updated content will be added to the new version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed to be identical to the actual product. Please refer to the actual product.
.

Agreement 

In order to simplify the description in this manual, make a convention:

The camera monitoring system CMS is referred to as CMS or software for short;

DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

Click for the left mouse button click, double click for the left mouse button to double click;

Some pictures are schematic, please refer to the actual interface of the software;

A “note” hint text may appear in this article to indicate that the operation is potentially risky, and ignoring the text may result in errors or unpredictable results.

Cloud storage details

Features

1. What is cloud storage? The cloud storage function is a video storage function developed based on technologies such as moving object detection. Cloud storage is divided into two types: alarm recording and full-day recording. Alarm recording refers to triggering the camera alarm when someone passes by or moves in front of the camera. The camera will automatically record and upload it to the Cloud Space Security Center for encryption. You can use it with confidence.  

 Tips:  

 (1) As long as you purchase the cloud storage service, you can get the corresponding cloud space. For example, if you purchase the cloud deposit monthly package, the cloud space is valid for one month, and it will take effect from the successful purchase. 

(2) The storage time of cloud storage video is determined by the type of package. If you open the cloud storage package for 7 days, the camera cloud video storage period is 7 days. The 30-day cloud storage package will be opened, and the camera cloud video storage cycle will be upgraded to 30 days. If you open a 7G/month cloud storage package, then your cloud recording storage space is 7G in this month. After the space is full, the cloud recording will not be saved. The stored video will be saved for one month.  

 2. What are the advantages of cloud storage? The video is safer: the video cloud storage can not steal, safe and reliable. More efficient viewing: generate alarm video in real time, quickly grasp the alarm situation, the video is clear and smooth without jamming Cloud storage: Camera video is stored in cloud space, no space limit, and unlimited cloud storage space.

Cloud deposit purchase and exchange

1. How to buy a cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Switch” to select the device you want to purchase and the device channel – automatically select the appropriate package for you after the selection is completed – click ” Buy now” Once the payment is complete, you can turn on device cloud storage.
Tips:
(1) Cloud deposit does not support return and exchange after purchase, and does not support refund;
(2) The purchase channel of the device is determined by the number of package service channels of the system. If the system has only two packages with service channels 1 and 3, then the device can only select 1 or 3 purchase channels;
(3) Cloud storage is only bound to the purchase user. The device with the cloud storage is deleted and added to the new account. Under the new account, the device will not be able to continue to enjoy the cloud storage;
(4) Cloud storage is purchased by a single device and device channel, and multiple devices and multiple channels need to correspond to multiple cloud storage packages;

2. How to redeem the cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Use Cloud Saver Code” – enter the “Scan Redemption Code” interface, scan the valid redemption code – enter the ” redemption code” Payment interface” – select the device and channel to be redeemed – click ” redeem now” to complete the redemption

Tips:
(1) The number of channels for redemption Device is determined by the number of package service channels generated by the redemption code (if the service channel of the redemption code package is 4, then the device can only select 4 channels to purchase);
(2) There is no charge for redeeming the code cloud storage package using the redemption code, and each redemption code can only be used once;

Cloud video introduction

 Cloud recording is divided into two types: alarm recording and full-day recording.

Alarm recording, the video will only be uploaded when the camera detects that someone has passed, the item has been moved, and the camera alarm is triggered.

Recording all day means that the camera will automatically record when it is online and in good condition. It will be detected 24 hours a day and encrypted and uploaded to the cloud space.

The cloud video is lost when the device is deleted, the device uploads the cloud video, and the device is disconnected from the network. The device and the server are disconnected. The device network bandwidth is insufficient and the device cannot upload video and video.

After purchasing the cloud storage package, the cloud recording function will be automatically enabled.

You can click the “Cloud Recording” button corresponding to the device list to enter the cloud recording interface. Click the cloud storage service icon to enter the “Cloud Storage Service” – disable the cloud recording function.

Tips: After the cloud recording function is turned off, the validity period of the cloud storage will not be extended;

Cloud retention period

1.Cloud deposit validity period
Cloud deposits take effect from the date of purchase, that is, the validity period of cloud deposits is: “at the time of purchase” to “the same time point after one month / one year later”. For example, the cloud deposit package of 7 days/month was purchased at 0:00 on April 1, 2019, and the validity period of the cloud deposit is a natural month. It is: 0:00 on April 1, 2019, and O:00 on May 1, 2019.

Tips: The validity period of the channel cloud is the sum of the time of all the cloud storage packages in the channel. For example, channel 1 purchased two 7-day/ month cloud storage packages at 0:00 on April 1, 2019, then the cloud storage validity period is: 0:00 on April 1, 2019, and June 1, 2019. 0:00 on the day.

2. Can the cloud validity period be suspended?
Cloud storage is timed from the date of purchase, and will not stop during the time. after the user purchases the cloud storage, the action of deleting or stopping the uploading of the video can not affect the cloud expiration time

Cloud storage renewal

1. How to renew the cloud deposit package?
(1) Conditions for cloud surviving fee: The current device has purchased the cloud storage channel to purchase or renew the cloud storage package;
(2) Process of cloud surviving fee: Click the device “Cloud Recording” to enter the cloud recording interface click the “Cloud Storage Service” icon to enter the cloud storage service – select the channel to renew the fee – click the “Renew Now” button below to enter the cloud mall interface – Select the channel and package for renewal of the device – click on the renewal fee immediately to complete the renewal.

Tips: When you are renewing, if the renewal plan are using the package and the other channels of the package meet the renewal conditions, it will default to select previous package and channel.

Cloud storage migration

1. Unbound cloud service migration

(1) Conditions for migrating cloud services: The current account has a cloud storage service of unbound devices;

(2) Migration cloud service process:
After the device is added successfully, if the device meets the service migration conditions, the migration prompt box is displayed. After confirming, select the service that needs to be migrated to the newly added device, and click “Migration”.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select the number of channels equal to the number of services to migrate.

2. Offline device cloud service migration
(1) Offline device cloud service migration conditions: the current account has offline devices that have been bound to the cloud service;
(2) Migration process:
After the device is successfully added, if the device meets the service migration criteria, the migration prompt box is displayed. After the determination, the device iumps to the miaration interface.

b. Select an offline device to migrate. If the offline device is multi channel, you need to select the migrated device channel.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select an equal number of channels to migrate.
Tips: Do not migrate all day recording cloud services to NVR devices

FAQ

When added by LAN or cloud lD,indicate “device is not online” or “device is not registered”

1.Please make sure the network is normal and already enable DHCP on router.

2.lf users manually change network parameter of device,please change it to default parameter. Just press reset button for 10 seconds.

.

Device is online and there happen alarm , but cellphone gets no message?

1.Please make sure the APP is on and allowit to get APP push message,then it can get alarm notification.

2.After enable push message,check cellphone setup-application management,find out the “Eseecloud ” and enable to get push message.

.

Indicate “SD card error” after insert SD card.

1.Only support SD card max 128GB and FAT32 format. If the system file is error,please formart the SD card and choose FAT32 format.

2.When SD card is ruined or file system is wrong,please try to change or re-format the SD card.

.

Why the playback recording video content is uncontinuous?

1.For saving the room of SD card and extend the lifetime,device will only make recording when detect the actived image ,that’s why the recording content is uncontinuous.

.

Can the device support be powered by USB or power bank?

1.Suggest to use original power adapter. If use other adapter with the power is not stable,the device may be damaged.

.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

.

<p>The post EseeCloud Wireless Security Camera System Installation first appeared on NVR IPCAMERA SECURITY.</p>

1. Descriptions of functions
   1. Basic function description

This section describes the main functions of the high speed and the infrared dome cameras and the general principles of their implementation, nospecific operation methods involved. The specific operation method of different system platforms varies. Generally, the operation manual of the system manufacturer shall prevail. In some cases, there will be some special requirements and operation methods. Please contact the dealer for necessary information.

• Automatic matching technology of PTZ / rotation rate

The dome camera can automatically adjust the horizontal and vertical rotation rate of the PTZ according to the multiple of variation, which makes the manual operation easier.

• Set up and call preset position
• The preset function is that the dome camera can store the horizontal angle, tilt angle, camera lens focal length and other position parameters of the PTZ in the current state into the memory. These parameters can be called quickly when necessary and the PTZ and camera can be adjusted to this position. The operator can easily and quickly set or call the preset position by controlling the keyboard or equipment.
• Automatically scanning

Tiandy PTZ Cameras installation guide

Read Next :

1. Topsee IPCAM NVR Firmware DL
2. How to set PTZ control? UNV Device
3. Safire NVR Setup Guide

The operator can set the left boundary positon and right boundary position in advance by controlling the keyboard or equipment conveniently and quickly to achieve the automatic reciprocating scanning of the camera between the left and right boundary at the set speed level. This dome camera can set 8 scanning paths.

• Automatically scruising

The dome camera can program some preset positions into the automatically scrusing queue in required order through pre-programming. The operator can easily and quickly control the keyboard or equipment to allow the dome camera automatically scan in the specified time interval according to the preset position sequence. Each cruise track can store 32 preset positons.

• Pattern path (pattern scanning)

The dome camera can record the running track for 180 seconds continuously. After the pattern path function is started, the dome camera can scan and monitor as the recorded running track automatically.

• Watch position function

The dome camera can be set to automatically perform the set standby action after reaching the standby time: preset position, cruising, scanning, pattern path. The standby time can be set.

• Self recovery function after power off

The running state of the dome camera can be restored after the power is cut off and recovered to prevent the trouble of re-operating the dome camera caused by the unexpected power off effectively.

1. WEB client
   1. Operating Environment

It is recommended to run under the operating system environment of Win7 and above. In order to better operate and use the system, and fully reflect the performance and effects, please ensure that the following items are set or installed correctly after the system is successfully installed:

1. The display resolution is set to 1920 x 1080 or higher, and the color is set to enhanced color (32-bit), please refer to Windows help document or online help for how to set the resolution and color of monitor.
2. Make sure that the font required for this system-Song font is installed in the Windows operating system. If the interface of this system is displayed abnormally, the fonts required by this system may not be installed, or the required fonts have been damaged, and fonts need to be reinstalled.
   1. Instructions for embedded Web server

You need to download controls before using this series of network video products for the first time.

Note: Use the IE browser of Windows operating system, to ensure that the version is 8.0 or above. Except for Firefox and Google browsers, please do not use other third-party browsers and any IE browser shell programs such as Maxthon, Window of the World. We do not guarantee that you can log in normally with such software.

• 1. Login Device

The default IP address of the device is: 192.168.1.2. Please set the IP address of the computer and the IP address of the device in the same network segment: for example, set the IP address of the computer to 192.168.1.3 to access the device through IE browser. Open the IE browser, input the IP address of the network video device in the address bar, and click “go” to log in to the device. If it is the first time to use, the following interface will appear.

• • 1. Equipment activation

Fig.5.3.1.1 Equipment activation interface

Some devices need to be activated before IE interface is to be used . Set the login password in the activating device window and click OK to enter the IE login interface.

X

Activation succeeded, please log in again.

Fig.5.3.1.2 Prompt box for activating device

• • 1. IE login interface

Fig.5.3.2.1 IE login interface

Enter the correct user name and password in the login window, and click “Login” to enter the preview interface later.

Description:

1. If the equipment port number is modified, you need to enter the correct port number, and the default port number is 3000.
2. If the device supports activation, the password is the one set at the time of activation.
3. If the device does not support activation, the password is 1111.

The video preview serial interface will prompt the link to download the video plug-in as Fig.5.3.2.2. Click the link to download and install the plug-in. The IE interface needs to be closed during installation.

Please click to download the plugin, if installed already, pleasejust press F5 to refresh it (no need install again). Please close the browser during installing.

Fig.5.3.2.2 Download the video plug-in

After the video plug-in is installed successfully, enter the device IP again and log in the correct account password to enter the preview interface.

Fig.5.3.2.3 preview interface of video

After you log in to the system, the prompt box of “change password” will appear in the lower right corner of the desktop. Please click the text in the box, link to the user management interface, select the user, and click “edit”, as shown in the figure below.

Note: In order to ensure the security of your information, please be sure to change the initial password!

Fig. 5.3.2.4 Change password prompt box (supported by some models)

Equipment activation

User Name

Password

Password Strength

Please generate 8-15 digits password with two or more combinations of numbers, lowercase, capital letter and special characterfspedal characters cannot be quotes, colons, semicolons, # symbols, spaces, and backslashes).

Password Confirm

Optional (For Password Reset)

Fig. 5.3.2.5 Change the password

• 1. Audios and videos preview

After successful login, the system will display the [Live View] interface by default. In other interfaces, users can return to the video preview interface by clicking the [Live View] button at the top of the interface.

This interface mainly control basically the front-end equipment, such as the pan tilt, lens, wiper and so on.

• • 1. Button of video preview interface

Icon Description

Click “1st Stream”; the video window will display the primary code stream, and

1st Stream

the primary code stream will be displayed by default.

Click “2nd Stream”; the video window will display secondary code stream after

2nd Stream

selection.

Click “3rd Stream”; the video window will display third code stream after

3rd Stream

selection. (supported by some models)

Click “Fixed Ratio”; the video will be displayed at a fixed scale.

|< *| i Click “Fit Window”; the video will automatically adapt to the computer resolution

display.

QR code button. QR code will appear after clicking it. Users can scan the QR code

according to the type of mobile phone and download the mobile client. A third QR code will appear after the equipment is connected to the public network, and you can add the equipment by scanning on the mobile client. (Supported by some models)

Local manual snapshot control button, click enable to snapshot and save the preview picture locally, the storage path of the snapshot file can be modified by itself, the modification page: configuration system settings local settings preview snapshot save path.

Local manual recording control button, click enable, start local recording after enabling, the storage path of recording file can be modified by itself, modification page: configuration – system settings – local settings – saving path of recording file.

Voice intercom switch. When enabled, it can transmit local audio to the front-end equipment through the network for output.

Audio preview volume adjustment button, the local output volume can be adjusted by adjusting the slider position.

Electronic zoom button. After enabling this function, click the left mouse button to draw the area to be enlarged, and then you can zoom in and view the area. (Supported by some models)

Displays the frame rate button. After clicking, the preview interface displays the frame rate information of the current video. Click again to cancel the display of frame rate information. (supported by some models)

Full screen button. Realize full screen preview video, double click left mouse button or press the [Esc] key of keyboard to exit full screen preview video status

Caution

(1) All icons are valid when pressed.

(2) When there is no video in the interface, the audio preview is invalid.

1. Talk can only be conducted with one user at the same time, and it is recommended to turn off the intercom in time after completing the talk, so that

others can use it.

(4)

Click and

the arrow or on the right side of the video window to display / hide

the control interface.

( 5 ) Some models support “target information” to display the target and information identified by the intelligent algorithm. You can click “Zoom” / “target information” to switch the interface.

(6) Double click the left mouse button in the preview window to display the full screen. The dome camera can be controlled by keyboard: W“t”, S“_v”- A“<”- D“>”, I“zoom in”, K“zoom out”, J “focus near”, l “focus far”.

• • 1. PTZ control

The functions supported by different models are different, please refer to the actual interface.

Description

Icon

8 direction keys,press the corresponding direction key to control the pan tilt to rotate in the corresponding direction; the center button is the scan shortcut key, press center button can invoke scan 1.

The slider can adjust the rotation speed of the device.

The closer the “-” end is, the slower the speed is, and

the closer the “+” end is, the faster the speed is.

Zoom control button, press “-” control device to perform zoom operation, the field angle becomes larger and the scenery becomes smaller; press “+”

operation. In order to prolong the service life of the wiper, the wiper is equipped with low temperature protection measures, and the function of closing when the ambient temperature is lower than 0 °C.

Alarm removal button. Alarm can be removed after pressing the button. (Supported by some models)

Flip: control the video image to flip 180 °.

Snap button: press the button to turn on the front end interception function.

Front-end intercom button. Press the button to turn on the front-end intercom function.

Area exposure button: when there’s a large light difference of the monitoring scene, the area to be adjusted can be selected through the area exposure function to make moderate light of the key monitoring area.

Area focus button: when there’s a deep and large scale scene area of the monitoring scene, you can select the part of the scene that needs to be focused clearly through the area focus function.

Click the one-key watch button to automatically set the current scene to the watch preset (default preset 1), and turn on the watch function at the same time. If you want to stop the one-key watch function, please cancel the standby action in the dome camera setting-basic setting.

3D positioning button, click the mouse to control, adjust the scene to be monitored to the video center. Specific operation as follows:

1 , Click the left key on the required monitoring point in the monitoring video screen, and move the corresponding point to the video center;

1. Press and hold the left key to the bottom right to pull down a rectangular area, then the center of the corresponding delimited area will be moved to the center of the video and zoomed in;
2. Press and hold the left key to the top left to pull out a rectangular area, then move the center of the corresponding delimited area to the center of the video and zoom out.

Laser alarm button, click once enabling, after clicking, the laser is turned on, click again, the laser is turned off. The laser working temperature is – 15 °C – 45 °C, the longest lasting time is 300 seconds, and it will beautomatically turned off if it exceeds 300 seconds.

Strong light warning button, click enable, the strong light will turn on after enabling, and then click again, the strong light will turn off. (supported by some models)

Sound warning button. Click “Enable”, and play the alert tone after enabling. (Supported by some models)

Manual tracking button, click once enabling, and then click the target manually to track the target.

• • 1. Preset

After logging in the preset position number, you can select the operation of preset position, including set-up, call and delete.

Preset

Q, Preset NO

Fig. 5.4.3.1 Preset interface

The function of the presetting bit is that the camera can store the location parameters of the PTZ under the current status such as the level angle, angle of inclination and the lens focal length of the camera into the storage and the PTZ as well as the camera can be adjusted to this position through calling the these parameters if necessary.

Click the button’ ’ ’ to display preset function setting interface.

Preset number can be fill in the blank and use the’ ’ button to find the target preset number to config (‘ –^ ’)or call(‘ ’).Call functions are only available for existed presets.

• • 1. VCA Action

Click the button ^T Icon display the operation interface of the intelligent action. The interface includes One-key watching, auto cruise, auto scan, pattern and intelligent scene.

Fig.5.4.4.1 VCA Action

• • 1. Image

Click the button ^T Icon display parameter adjustment interface,the interface can

be adjusted by the following.

Fig.5.4.5.1 Image setting interface

Icon

Description

Day

Outdoor

Night

Outdoor

HD effect adjustment, adjust the daytime image effect.

The effect is divided into:

HD effect adjustment, adjust night image effect.

The effect is divided into:: Outdoor, Indoor, WDR, Motion, Bright, Colorful, customized.etc.

Defog function button. Click the button to turn on the defog function.(Some models support this function).

Button for HLC function. Click the button to turn on HLC.(Some models support this function).

Button for WDR function. Click the button to turn on WDR function.(Some models support this function).

• • 1. Quick Scene

display Scene application template interface.You can

Click the button ^T to

modify the parameter as follows:

• 1. Playback

Click [playback] to enter the [playback] interface.

Fig.5.5 playback

5.5.1 Refer to the front-end video file

In the playback interface, the user can view the video files of the specified date,

and can also snapshot and clip the video. See the following table for basic operation:

Icon

Descriotion

Slow forward button. The speed is 1/2 X, 1/4 X, 1/6 X and 1/8 X.

Play / pause button. Click to start/stop playing video file. Double speed playback will be canceled if necessary.

“Stop Playing” button. You can stop playing the current file by clicking it.

Fast forward button. The speed is 2 X, 4 X, 6 X and 8 X.

Stepping button can playback the video in a single frame.

Browse button, select the video file to play.

Playback snapshot button, saved by default in

C:\Users\john\NetVideoBrowser\CapturePics\o

Playback clip button: Click to start the clip, and click again to finish the clip. The default saving location is C: \ users \ John \ netvideobrowser \ snapshotpictures \.

Clip Management: you can view the type of video clip, video clip progress, current status and other information.

Volume adjustment button, the local output volume can be adjusted by adjusting the slider position.

Download Management: query or download videos and pictures.

Full screen play button: in full screen mode, double-click the mouse again at any position to exit from full screen mode.

4 A January – 2020- ►

Sun Mon Tue Wed Thu Fri

29 30 31 | 1 | 2 3

5 6 7 8 9 10

12 13 14 15 16 17

a date in the calendar, double-click the date, and find the

file according to the query criteria.

19 20 21 22 23 24

26 27 28 29 30 31

volume adjustment and mute

Stream

s_?–₅₃ – Choose the type of stream

In the time axis mode, users can drag on the time axis to select and view the video files of the corresponding time. After selecting the time point, click the play button <L./to play. The time axis can be narrowed or enlarged by click I I.

In file mode, users can operate according to file type, video recording type, and whether to query remotely. The specific functions of buttons in file mode are as follows:

Description

Icon

Set the type of file to be queried, such as [Record], [Picture], etc.

Select the type of video file to be queried. (Supported by some

RecType

Start Time

2d

models)

2020-04-01 00:00:00 ®

Select the start time of the video query

Stop Time

2020-04-01 23:59:59 g

Select the end of the recording query

Start downlo…

Start downloading selected video files

Stop Downlo…

Stop the selected video file being downloaded.

Back

Return to the playback interface.

Jump To [

Jump to the specified page.

Search

Query: Click to query the corresponding video information.

Jump to the first page of query results.

Go to the previous page of the current page.

Go to the next page of the current page.

Jump to the last page of query results.

Lock: the file can be locked and unlocked. When the disk is full and files need to be deleted, the locked files will not be deleted.

• 1. Log

Click [Log] to enter the [Log] interface.

Fig.5.6 Log Interface

Log interface operation instructions

1. Select the channel number to query from the [Channel No.] drop-down list.
2. Select the type of log you want to query from the [Log Type] drop-down list.
3. Select the start date in the [Start Time] drop-down list, and enter the time in

the edit box at the back.

1. Select the end date in the [End Time] drop-down list, and enter the time in

the edit box next to it.

1. Click the [Query] button to query the logs within the specified time range.
2. When there are many logs, you can use [First Page], [Pre Page], [Next Page],

1. Click [Export Current Page] to export the log of current page to PC.
2. Click [Export All Page] to export all the logs found to the PC.
   1. Configuration

After login,[ Live View ]will be displayed by default. Click [Configuration] in the menu bar at the top of the page to enter the parameter configuration page, where you can set common settings, audio and video parameters, network settings, intelligent analysis, storage settings and system settings.

Note:

Because different models support different functions, the interfaces and menus may also be different, please refer to the actual interface

• • 1. Basic Set

Fig.5.7.1.1 Basic Setting interface

Basic Set – > Network [DHCP]: when checked, the DHCP server will automatically assign IP to the device.

Basic Set – > Video

Select the needed frame rate in the pull-down list; stream will switch to designated frame rate.(Frame rates supported by different N/P Mode and resolutions are slightly different, please refer to actual product)

Notes:Select the necessary resolution in the pull-down list of [Resolution] and the code stream will be switched to the designated resolution.

Basic Set – > Audio

Basic Set – > OSD

Notes:If select the check box, the information will be overlapped on the screen.

Basic Set – > Motion

Notes: Set [7x24Full Area] to enable motion alarm.

Basic Set – >time setting

Basic Set – > Users

To add a new user, you need to set the user name, password and permission. The user name and password can only be entered in English letters and numbers. After the above three items are filled in, click the [Save] button.

Note: only users with administrator rights can add and modify users.

In the user list, click [Edit] to open the password modification prompt box, input the old password, new password and confirm the password, and then click Modify. [Remove]

In the user list, click [Remove] to open the prompt box and click OK

Basic Set – >Other buttons

Click the [Save] button to save and make it take effect.

Click [Cancel] to restore the last saved parameter.

1. [Event Server] options include alarm time period and linkage item setting information, excluding intelligent analysis.
2. [Smart Analytics] options include settings related to intelligent analysis, including rules, time periods, etc.
3. [System Setting] options include all setting information except the above alarm and intelligent analysis, including character superposition, video recording strategy, network setting and other information.

• 1. Audio Video Set
     1. Stream

Stream- > Stream

Fig.5.8.1.1 Stream – Stream interface

Related parameters of video configuration are illustrated as follows:

Parameters Description

frame, which can be used for frame extraction video recording and save storage space. The video file after frame extraction still supports normal decoding. When the [auto] mode is selected, the device will adapt to the current network environment and decide whether to send the frame to ensure that the image can be previewed normally during preview. (supported by some models)

The ratio of I frame and P frame can be set. The closer to smoothness, Smooth Video Streaming the better the smoothness of dynamic scene, the closer to clarity, and the better the video clarity performance of static scene.

Smooth Display Mode Set whether to turn on unobstructed mode. (supported by some models)

According to the situation, users can encrypt video data to improve the security of network transmission. [Encrypt type] select the required encryption algorithm (currently only AES algorithm is available),

Encrypt type

After setting, click Save to take effect. Click [reset] to restore the last saved parameter.

Stream – > Key Region

Save

Cancel

Fig.5.8.1.2 Video parameters key area interface

After the front-end connection supporting the key area setting, you can set the key area here. The image quality displayed in the focus area is higher.

1. Click the “Start to Drawing” button to drag the video by holding down the left mouse button, and then you can set the key area. Several key areas can be set up. Click “Delete Area” to delete all the key areas that have been set.
2. Click [Save] to save the corresponding parameter settings. Click [Cancel]to restore the last saved parameter
3. [Stream]: Select stream which needs to be set in [Stream] pull-down list.
4. [ROI Upgrade Level]: According to actual needs, set image quality of key region, such as [Best], [Better], [Good], [Normal] and [Poor], etc.

Select ROI Type- Status Tracking, at the same time select Initiation to track the dynamic status of key areas intelligently.

Note: after adjusting the resolution, video coding and other options, you need to adjust the code rate, compression coding and other parameters according to the actual image effect.

• • 1. Audio

Fig. 5.8.2.1 Interface of audio parameter setting

Can modify the audio coding mode, audio sampling rate, audio control types, volume values, audio noise levels and other parameters.

Parameters Description

Audio Encoding Set the audio encoding mode of the bitstream.

Audio Sample Rate Sets the audio sampling rate for the bitstream.

Audio Output Type off. When the built-in speaker is selected, the output volume can be adjusted.

After setting, click Save to take effect. Click [reset] to restore the last saved parameter.

Note:

1. To modify the audio parameters, the intercom function needs to be turned off.
2. Modify the audio coding mode and audio sampling rate parameters.
   • 1. Image Setting

Image Setting->Image

Fig.5.8.3.1 Image interface

Image – Template Selection

In[Current Template], select the template to modify the parameter. In [ template name], you can define the template name.

Set image display effect in [[format]], PAL and NTSC can be chosen.

Select the method to display image mirror in [[Image location]]. Four methods to display image position are supported: horizontal mirror, vertical mirror, inverted flip, normal, and so on.

Image -Image Adjustment

Click next to [Image Adjustment] to expand the[Image Adjustment] interface. The user can set the brightness, contrast, saturation, hue, sharpness, white balance, image style and indoor/ outdoor modes of the picture through the image adjustment

menu.

Image -Exposure Set

Click the > button next to [Exposure Set] to expand the [Exposure Set] setting interface.

Parameters Description

Image -Focus

Click the “ ” button next to [Focus] to expand the [Focus] setting interface.

Parameters Description

Image -Back Light Set

interface.

Image – Image Enhancement

Click the button next to [Image Enhancement] to expand the [Image

Enhancement] setting interface.

Parameters Description

Note:

After the HD parameters are set, click[Save] to save.

Click [Cancel] to restore the last saved parameter.

Image settings – > Schedule

Fig.5.8.3.2 Schedule interface

Users can use different templates for equipment at different time periods by means of using HD template, to ensure that the effects of videos are the best in different time periods.

Click the [Save] button to save and make it take effect.

Image settings – > Day/Night

Fig.5.8.3.3 Day/Night setting interface

Parameters

Color to B/W Type

Sensitivity

Description

It can be set as night, daytime, timing and auto. Under the auto mode, day-night image will be switched automatically.

Under the auto mode, the sensitiveness of day-night switching

Image settings – >Fill Light Set

Fig.5.8.3.4Fill Light Set Interface

For the [Mode], Select [Infrared] and [White LED and Infrared control] mode according to the actual demand;

Parameters Description

When closing the variable magnification matching, set the

Near Lamp Brightness low beam brightness, with the level of 0-10, and the

brightness should be increased gradually.

When closing the variable magnification matching, set the

Far Lamp Brightness high beam brightness, with the level of 0-10, and the

brightness should be increased gradually.

Note:

1. the light distance for white light lamp is 30 meters, when the variable magnification is over 30 meters, turn on the white light lamp manually to fill light is not recommended.
2. For the model of the white light lamp, indoor and outdoor monitoring, if the near scene (2 to 3 meters) has a large reflective object environment, it is recommended turn off the white light lamp to avoid the repeated turn on/off of the light supplement lamp caused by the strong light reflection that will affect the image effect.
3. OSD

OSD->OSD

Fig.5.8.4.1 OSD Interface

1. Select the [Channel Title]] check box to overlay the channel name on the screen.
2. Enter a name in the input box on the right to set the channel name.
3. From the [Color] drop-down list, select the color you like for the superimposed content.
4. If you need to change the position of the superimposed character, select the [user defined position] check box, and click on the small screen with the mouse to specify a new position for the superimposed character.

1. Select the [Date] check box to overlay the date and time on the picture.
2. Select your preferred date format from the drop-down list on the right.
3. If you need to include the week in the displayed time and date, select the[Show Week] check box.
4. As required, the time can be displayed in 24-hour or 12-hour mode. Select the corresponding option from the 2 buttons below.
5. From the [Color] drop-down list, select the color you like for the superimposed content.
6. If you need to change the position of the superimposed character, select the [user defined position] check box, and click on the small screen with the mouse to specify a new position for the superimposed character.

1. [Additional] at present, there are 5 areas for stacking.
2. Input the text content to be superimposed from the input box below, including Chinese characters, English and common punctuation marks. You can stack multiple lines of content in one area as needed. Some models support peripheral mode. Click [insert] to add peripheral information.
3. From the [color] drop-down list, select the color you like for the superimposed content.
4. Select the [user defined location] check box and click on the small screen with the mouse to specify a new location for the superimposed characters.

You can specify the size of the superimposed characters, select the preferred character size (unit: pixel) in the [OSD Size] drop-down list, or select [Self-Adaptive] to let the system automatically adjust the character size.

After all the above parameters are set, click [Save ]to save and take effect; click [Cancel]to restore the last saved parameters.

OSD->LOGO

Fig.5.8.4.2 OSD-LOGO

1. Enter the path of the image file in the [LOGO File] input box, or click the [Browse] button to find the image file in the pop-up window.
2. After clicking the [Upload] button, the picture will be uploaded to the equipment, and the equipment will restart automatically after uploading the picture.
3. After the equipment is restarted, select the [Enable] check box to overlay the LOGO picture on the video. If the [Enable] check box is canceled, the LOGO will not be displayed.
4. With [Enable]selected, select the [Customlized Location]check box and click on the video screen with the mouse to specify a new display location for the LOGO.

Note:

1. The LOGO picture must be a bitmap file in bmp format. The bitmap depth is 24, the size is smaller than 200 * 200 pixels, and the height and width are divisible by 4. Please use a picture that meets the requirements.
2. Overlapped LOGO will automatically remove its black and white background.

OSD- > Privacy Mask

Fig.5.8.4.3 Privacy Mask setting interface

According to the user’s needs, Shelter area can be set up on the picture according to the user demand to protect key information from being seen. 24 shelter areas can be set up at most for each equipment.

1. Draw up the area to be sheltered in the small preview window.
2. Click [Add area] button.
3. Shielding magnification: Set up the magnification value, only when the variable magnification value is greater than the shielding magnification, the private shelter area will display, or it will not display.
4. If the user wants to delete the shelter area, click the square frame before the serial number to select corresponding shelter area, then click [Delete area] button to delete the area.
5. Dome Set

The specific parameters displayed depend on the specific model of the dome camera. Please refer to the actual manual.

5.9.1 Basic Set

Basic Set ->Basic Information

control the operation of the dome camera through RS485 control line.

Basic Set ->Title

0Display Coordinate Direction

Fig.5.9.1.2 Title setting interface

1. Motion Set

Motion Set->Motion Set

Fig.5.9.2.1 Motion Set Interface

Motion Set – Preset set

Motion Set – Auto cruise set

Motion Set – Auto scan set

Motion Set – Mode path setting

Motion Set – Zone set

Motion Set – Limit set

Motion Set->Motion Schedule

Fig.5.9.2.2 Motion Schedule Interface

Refer to complete the presetting functions in the time period specified by the user. These functions include preset, auto scan, auto cruise, mode path and alarm output.

Click the [Save] button to save the effect.

Click the [Cancel] button to restore the last saved parameter.

1. Remove Config

□ah

• Remove All Presets
• Remove All Cruises
• Remove All Scans
• Remove All
• Remove All Standby Action
• Remove All Patterns
• Remove All Zone Instruction

Clear

Fig.5.9.3.1Remove Config

In the configuration clear interface, including select all, clear all preset, all cruise route, all scanning, all location limitation settings, standby operations, all mode path, all regional instructions, select the items to be cleared, click the clear button to clear the corresponding PTZ configuration.

5.10 NetWork

1. Basic Set

Basic Set->TCP/IP

MAC

00:50: c2:2a:1d:df

IPv4 setting

• IPv6 setting
• Other

□ DHCP

IPv4 Address

IPv4 Subnet Mask

Gateway

Auto Get DNS

DNS

Alternate DNS

Fig.5.10.1.1.1 IPv4 setting interface

Fig.5.10.1.1.2 IPv6 setting interface

Fig.5.10.1.1.3 other setting interface

Basic Set – > DDNS

Save

Cancel

Fig.5.10.1.2 DDNS setting interface

After checking [Enabled] DDNS, select the [server address] to be set, modify equipment [Server Domain], set [DDNS Domain], [User Name], [Password ]and[Password Confirm ], and then click [Save ] to set DDNS network server information. Click [Cancel] to restore the last saved parameter.

Basic Set- > UPnP

0 Enabled

Save Cancel

Fig.5.10.1.3 UPnP interface

Only when port mapping is enabled, can the ports of network devices be opened normally. Port mapping methods include automatic and manual.

1. When “Auto” mode is selected and UPnP is enabled, users do not need to do port mapping on the router, only need to turn on the UPnP function on the router.
2. Select “Manual”, the user needs to manually map the port on the router. In manual mode, the user can specify the external port to be mapped under the public IP. The user does not need to modify the port of the network device itself. If the router or gateway does not support the UPnP function, the user can fill in the current mapped external port status here.
3. After the port mapping, the status column will show whether it is effective. At the same time, the external port under the currently mapped public IP will be displayed in the external port. If users need to access network devices through the public network, they need to use the currently mapped external port to access.

1. Advanced Set

Advanced Set – >IP Filter

Fig.6.3.2.1 IP Filter setting interface

IP firewall, also known as black-and-white list, is provided for users to manage access rights more flexibly.

Note: when adding the white list, please confirm whether to add the IP address of the current user.

Note: when adding the blacklist, please confirm whether the IP address of the current user is added.

Note: IP filtering can only be judged when a user is newly logged in, and cannot filter the logged in IP. It is strongly recommended to restart the device in time after each blacklist configuration to shield the illegal IP address.

Advanced Set – > Email

Email Server

Port

Email Account

Email Password

Email Mode

Encryption

Email Subject

Main Email Address

Email Address 1

Email Address 2

Email Address 3

Fig.5.10.2.2 Mail setting interface

0 Enabled

After the user enables mail, the alarm server will automatically send alarm mail to the mailbox address set by the user when an alarm occurs.

1. The email server address input format is smtp.xx.com, where XX represents the

email server and is the login email of the account, for example, smtp.163.com.

1. The account and password are the user name and password of the login SMTP server mailbox.
2. The encryption mode can be none, SSL or TLS.

After setting the subject and CC email address, click[test ]to test whether the mail server function is normal. Click [save] to save the current settings. Click [reset] to restore the last saved parameter.

Advanced Set – > PPPoE

Fig.5.10.2.3 PPPoE setting interface

After enabling the [PPPoE] function, change the [User Name],[ Password ]and [Password Confirm], and [Save] to set the PPPoE network server information, which will take effect after restart;[Cancel]to restore the last saved parameters. (supported by some models)

Advanced Set – > SIP

Fig.5.10.2.4 SIP setting interface

The SIP protocol can be accessed to other platforms by setting corresponding parameters.

Advanced Set – > Multicast

[224.0.0.0-239.255.255.255]

Fig.5.10.2.5 Multicast setting interface

Input the multicast [IP Address] (range: 224.0.0.0-239.255.255.255), input the port number (range: 1-65535), and click Save to restart the device. (supported by some models)

Advanced Set – > QoS settings

Fig.5.10.2.6 QoS setting interface

Advanced Set – > Access Platform

Platform Enabled

0 Onvif 0 Allowed H265 video access

0 P2P

0 RTSP

Fig.5.10.2.7 Platform access setting interface

Support the enabling and shutting down of onvif, RTSP, P2P and CGI. After setting,some devices will restart automatically and take effect.

Note: to replace the access platform, you need to first disable the enabled platform, and then select a new platform and enable it.

Advanced Set – > authentication type

Fig.5.10.2.8 authentication type interface

Set authentication type on RTSP and HTTP as needed.

supported.

supported.

Advanced Set – >HTTPS

Certificate installation

Browse

Installation

Fig.5.10.2.10 HTTPS Interface

Import and install HTTPS certificates as needed.

1. Event Schedule
2. Event Management

Event management – > Event Input

Fig.5.11.1.1.1 Event input setting interface

Set port event detection related parameters.

1. Select the input port, check the [Enable] check box to enable the port alarm detection function, and uncheck to turn off the port alarm detection function.
2. [Mode Set] set normally open and normally closed, where [NO] refers to the alarm when the disconnected line is short circuited, and [NC] refers to the alarm when the connected line is disconnected.
3. The user can set the [Schedule] as required, and only detect the alarm within the set date and time period.
4. Set [Linkage Mode]to realize the alarm linkage after triggering the alarm, such as[Common link], [Alarm Output], [Link Snap],[ l PTZ linkage channel], etc.As shown in the figure below

Input Port 1

Mode Set NO

Schedule ^Linkage…

Copy to… Save Cancel

Fig.5.11.1.1.2 Linkage Mode Setting Interface

1. Click [Save] to save the corresponding parameter settings, and click [Copy to…] copy the parameters of the current port number to other port numbers. Click [Cancel]o restore the last saved parameter.

Note: alarm input and alarm linkage output are limited to products that support alarm input and alarm output functions.

Event Management – > Event Output

Fig.5.11.1.2 Event output setting interface

The user can select two modes to set:[NO] and[ NC]. Select the output port, set the port alias, select the mode setting, and select the alarm elimination mode. You can set the delay time of the alarm state through [Delay Time(s)].

Click [Save] to save the corresponding parameter settings, and click [Copy To…] copy the parameters of the current port number to other port numbers. Click [Cancel] to restore the last saved parameter.

Event Management – > Motion

Fig.5.11.1.3 Motion setting interface

The user sets the mobile alarm area. When there is an object moving in the setting area, the video preview interface will prompt the video mobile alarm, and the corresponding alarm linkage will be carried out according to the setting.

1. The mobile alarm detection function is enabled by default. Drag the left mouse button in the video screen to draw the area to detect the mobile alarm. Click [Delete Region] to delete the mobile alarm detection area.
2. Set the mobile alarm sensitivity, the higher the value, the more sensitive the mobile alarm detection.
3. The user can set the [Schedule] as required, and only detect the alarm within the set date and time period.
4. Set [Linkage Mode] to realize the alarm linkage after triggering the alarm, such as [Alarm Output], [Linkage Snap], etc.
5. Click [Save] to save the corresponding parameter settings, and click [Copy To…] copy the parameters of the current port number to other port numbers. Click [Cancel] to restore the last saved parameter.

Event Management – > Mask

Fig.5.11.1.4 Mask setting interface

After the occlusion alarm is turned on, when the image in the video screen is blocked, the alarm situation will be detected according to the sensitivity.

1. Check the [Enable] check box to turn on the video blocking alarm detection function, and uncheck to turn off the video blocking alarm detection function.
2. Set the video occlusion alarm sensitivity, the higher the value, the more sensitive the video occlusion alarm detection.
3. The user can set the [Schedule] as required, and only detect the alarm within the set date and time period.
4. Set the [Linkage Mode] to realize the alarm linkage after triggering the alarm, such as [Alarm Output], [Link Snapshot], etc.
5. Click [Save] to save the corresponding parameter settings, and click [Copy To…] copy the parameters of the current port number to other port numbers. Click [Cancel] to restore the last saved parameter.

Event Management – > Other Alarms

Fig.5.11.1.5 other alarms

Some models support abnormal alarm. For exception types, you can select [Disk Full], [Disk R/W Error], [IP Address Conflict], [MAC Address Conflict], and set [Common Link] and [Alarm output].

In [Common Link ], you can set [Send To Server ]and [Send Email]. ([IP Address Conflict] and [MAC Address Conflict] cannot be set.)

Event Management – >Temperature and humidity alarm.(Some models support this function).

When user select [Temperature and humidity alarm] in [Peripheral type], this interface can be set. (User can set peripherals in [Configuration] – [System] – [Serial Port] – [Serial Port Set] – [Work Mode], choose [peripherals], and select [Temperature and humidity alarm] in [peripheral type]). User needs to check [enable] to open [Temperature and humidity alarm] function, and then, setting interval, temperature threshold, humidity threshold, schedule, link type, etc.

• 1. Smart surveillance (VGA)
     1. Create Rule

Create Rule ->Event Set

Fig.5.12.1.1 Event Set interface

Description: When the AEW speed dome starts the intelligent analysis, the speed dome will scan the surrounding to revise the orientation automatically to promote the tracking accuracy.

diagnosis, audio anomaly detection, etc.

Notes:

1. Interfaces and menus of different model may be different due to different functions they support, please refer to actual interfaces.
2. Some algorithms are mutually exclusive with other algorithms, and the other algorithms can be enabled at the same time.
3. Select the corresponding algorithm in [Event Type] and set the parameters of the algorithm.

Arithmetic – Behavior Analysis [Behavior Analysis]: The algorithm includes tripwires, double tripwires, perimeter, items left over, items lost, wandering, running, heat map. [Save]: save all the settings.[br/][Next] go into [Alarm Setup].

Arithmetic – Behavior Analysis – Tripwire

Fig.5.12.1.2 tripwire setting interface

1. Select rule number, [Event Set] tripwire, and check [Valid].
2. Draw rule line, the arrow of line means direction of prohibit crossing.
3. Set whether the alarm statistics are displayed, display the alarm rules, whether two-way alarm and display the target.
4. Save all the settings.

Note: When the alarm target track crosses the trip wire, it will alarm.

Arithmetic – Behavior Analysis – Double Tripwire

Fig.5.12.1.3 double tripwire setting interface

1. Select rule number, [Event Set] intrusion detection, and check [Valid].
2. Draw the detection area.
3. Select detection mode,[in] it will trigger alarm when object go in detection area; [out] it will trigger alarm when object go out detection area; [Intrusion] it will trigger alarm when object stay in detection area until reach [Invasion Time].
4. Set up the type of alarm recognition. It is recommended to be human by default.
5. Set whether the alarm statistics are displayed, display the alarm rules, whether two-way alarm and display the target.
6. Save all the settings.

Note: the alarm will occur when trip wire 1 and trip wire 2 are triggered continuously within the minimum and maximum time interval of line crossing.

Arithmetic – Behavior Analysis – Perimeter

Fig.5.12.1.4 perimeter setting interface

1. Select rule number, [Event Set] intrusion detection, and check [Valid].
2. Draw the detection area.
3. Select detection mode,[in] it will trigger alarm when object go in detection area; [out] it will trigger alarm when object go out detection area; [Intrusion] it will trigger alarm when object stay in detection area until reach [Invasion Time].
4. [Invasion Time] setup invasion time of object stay in detection area, it will trigger alarm when over the time.
5. Set up the type of alarm recognition. It is recommended to be human by default.
6. Save all the settings.

Arithmetic – Behavior Analysis – Object Abandone]

Fig.5.12.1.5 Object Abandone setting interface

1. Select rule number, [Event Set] items abandon, and check [Valid].
2. Draw detection area, please notice the detection area shouldn’t overlap when [Items Abandon] and [Missing Object Detection] are enable at same time.
3. [Alarm Time] setup alarm time of object stay in detection area, it will trigger alarm when over the time.
4. Save all the settings.

Note: The alarm will occur after the still target appears in the area and reaches the set alarm time.

Arithmetic – Behavior Analysis – Missing Object Detection

Fig.5.12.1.6 Missing Object Detection setting interface

1. Select rule number, [Event Set] missing object detection, and check [Valid].
2. Draw detection area, please notice the detection area shouldn’t overlap when [Items Abandon] and [Missing Object Detection] are enable at same time.
3. [Alarm time] setup alarm time of object lost in detection area, it will trigger alarm when over the time.
4. save all the settings.

Note: The alarm will occur when the target disappearing time in the area reaches the set alarm time.

Arithmetic – Behavior Analysis – Loiter

Scene No. 2 v|

Scene Name Scene2

Event Selection 0Behavior Anal… □ Demographics □ Crowd Detection

□ On Duty Dete… □ Safety Helmet. .

□Video Detection DAudio Detection □Linkage Track…

0 Show Event Count

0 Show Event Rule

□ Display Target

Fig.5.12.1.7 Loiter setting interface

1. Choose [Rule ID] => [Loiter] => [Valid]
2. Draw detection area on the image.
3. Setup alarm time, alarm when the object keep loitering to this alarm time.
4. Setup min area, alarm when the object’s motion area is equal to or greater than this min area.
5. Setup sensitivity, greaterâmore sensitive.
6. Save all the settings

Note: The alarm will occur when the moving target continuously reaches the set alarm time in the area or the moving range reaches the set minimum area.

Arithmetic – Behavior Analysis – Running

Scene No. | 2 [v|

Scene Name Scene2

Event Selection 0Behavior Anal… □ Demographics □ Crowd Detection

□ On Duty Dete… □ Safety Helmet…

□Video Detection □ Audio Detection □ Linkage Track..

0 Show Event Rule

□ Display Target

Fig.5.12.1.8 running setting interface

1. Choose [Rule ID] => [Running] => [Vaild].
2. Draw detection area on the image.
3. Setup min area, alarm when the object’s running area is equal to or greater than this min area.
4. Save all the settings.

Note: The alarm will occur when the speed of moving target in the area is greater than the set moving distance per second

Event Type – Behavior Analysis – heat map

Fig.5.12.1.9 heat map setting interface

((1) select the rule number, the event is set to heat map, select the effective enable the rule.

1. Draw the heat map detection area.
2. Setup min area, alarm when the object’s running area is equal to or greater than this min area.
3. set whether the alarm statistics are displayed, display the alarm rules, whether two-way alarm and display the target.
4. save all the settings.

Behavior analysis – Linkage tracking

Fig.5.12.1.10.1 Linkage tracking setting interface

1. Check the behavior analysis and linkage tracking simultaneously and when the target triggers the behavior analysis alarm, it will follow the tracking action. Select the behavior analysis and intelligent tracking in the algorithm configuration and then set the corresponding settings; the behavior analysis setting is the same as above and the intelligent tracking setting is as following.
2. Set the longest tracking time (second): it indicates the duration of the dome camera for tracking the target and the default longest time is 300 seconds. When set to 0s, the dome camera keeps tracking until the target disappears.
3. Set the needed tracking rate manually and confirm a suitable rate of the target on the screen by adjusting the rate. When tracking, it will track the target as per this magnification; click the tracking rate setting button to save the setting.

Fig.5.12.1.10.2 tracking time setting interface

1. Set whether to display the target or not.
2. After clicking the save button, click the next step, and it will link to the alarm setting interface.

Arithmetic – Demographics

Fig.5.12.1.12 Demographice setting interface

1. Draw People Counting area, double click to finish.
2. Draw Counting line, it will detect in or out.
3. Setup Max and Min target size, the size means target width compare to screen width.
4. Setup sensitivity, the bigger value relate to higher sensitivity.Note: Only vertical statistics are supported.

Enable Arithmetic – Crowed Detection

Start to Draw Line Clear

Save Next Cancel

Fig.5.12.1.13 Crowed Detection Setting Interface

Scene No. 2 [v]

Scene Name Scene2

Event Selection □ Behavior Anal… □Demographics 0Crowd Detection

□On Duty Dete. .. □ Safety Helmet…

□Video Detection □ Audio Detection Panorama Tra…

Event Type Crowd Detection v|

Event Time(s) < 3

Sensitivity 80

1. Draw the crowd gathering detection area.
2. Set the alarm time, which indicates that the alarm will be triggered after the alarm status continues to reach this time specified.
3. Click save after setting.

Note: the alarm will occur when the intensity of moving targets in the detection area exceeds the set value

Sensitivity represents the proportion of moving targets in the area of detection area.

Event Type – On Duty Detection

Fig.5.12.1.14 On Duty Detection Setting Interface

1. Draw duty detection area.
2. Setup the number of duty.
3. Setup alarm time, alarm when the pertion keep leaving to this alarm time.
4. Setup sensitivity, the bigger value relate to higher sensitivity.
5. Setup Max and Min target size, the size means target width compare to screen width.

Event Type – Video Detection

Fig.5.12.1.17 Video Detection Setting Interface

1. Set whether to enable virtual focus diagnosis and scene transformation diagnosis.
2. Set the sensitivity. The larger the value is, the more sensitive it is.
3. Click save after setting.

Event Type – Audio Detection

Fig.5.12.1.18 Audio Detection Setting Interface

1. Set whether to start the signal lost detection and signal abnormity detection.
2. Set the sensitivity: the higher the value, the higher the sensitivity and the false detection will also increase.
3. Set the sound intensity threshold: it means when the sound exceeds the set threshold, it is determined as the audio abnormity.
4. The real time sound volume can display the set sound intensity threshold; when there’s an audio signal, it also can display the audio amplitude.
5. After clicking the save button, click the next step, and it will link to the alarm setting interface.

Notes: After setting details, set [Schedule] and [Linkage Mode] to intelligent analysis and alarm linkage. Click [Next] to enter the [Schedule] setting.

Event Type – Panorama Tracking

Fig.5.12.1.19 Panorama Tracking setting interface

1. Set the longest tracking time (second): it indicates the duration of the dome camera for tracking the target and the default is 300 seconds. When set to 0s, the dome camera keeps tracking until the target disappears.
2. Set the needed tracking rate manually and confirm a suitable rate of the target on the screen by adjusting the rate. When tracking, it will track the target as per this magnification; click the tracking rate setting button to save the setting.
3. Set whether to display the target or not.
4. After clicking to save, then click the next step to enter the cruise mode settings.

Create Rule-> [Schedule]

Fig.5.12.1.20 schedule setting interface

Set the effective time of the rule. By default, it is 24 hours a day. Click the blue bar to modify the deployment time,

Click the green ” copy to ” button on the right to select the day of the weeksee Fig.6.5.2.2.2 and then click save.

Fig.5.12.1.21 Copy to interface

Click [Next] to enter [Linkage Mode] setting.

Create Rule-> [Linkage Mode]

Fig.5.12.1.22 Linkage Mode setting interface

Set the alarm linkage function when the alarm occurs. For example: [Alarm

Output], [Link Rec], [Linkage Snap], and etc.

Click [Save] to save the parameter settings. Click [Cancel] to restore the last saved parameter.

1. Shield Area

Fig.5.12.2 Shield Area setting interface

Shield Area refers to reducing the false alarm rate by drawing the area in the scene and not using the target in the drawn area as the warning target. For example: lights, branches and so on.

Support the blocking area settings of intelligent analysis scene and alert scene, select the corresponding scene, tick Enable, draw the area in the screen and click Save to take effect.

This function can only be set in intelligent monitoring mode.

1. Cruise Set

Fig.5.12.3.1 Timed Cruise setting interface

Fig.5.12.3.2 Scheduled Cruise setting interface

The cruise mode is used to set the scene cruise of different intelligent analysis,

and can be set to be timed cruise and cruise by time period. The cruise can be adjusted

order through the up

and down

button on the interface.

Timed cruise [Standing time (s)]: Set the standing time of the cruise scene.

Scheduled Cruise

1. Advance Params

Notes: [Advance]: is only available for company engineer to setup.

Upon the completion of the setting of the above parameters, click [Save] to save and enable; Click [Reset] to restore parameters saved last time.

1. Intelligent Retrieval

Intelligent Retrieval->Heatmap

Fig.5.12.5.1 Heatmap setting intereface

By setting the [Condition], click [Statistics] to display the statistics result in the column [Result]. Click [Export] to save the statistical data in the local. (Some models support this function).

Intelligent Retrieval->Face Statistics

This interface is used for statistics and exporting face images. (If using statistical function, the camera should install micro SD card.)

After setting up statistic parameters, click the [Statistics] button to start statistics. Point [list] and [pie chart] switch the statistics result. Point the [Export] button to export the statistics from the camera.

By setting the [Condition], click [Statistics] to display the statistics result in the column [Result]. Click [Export] to save the statistical data (.xls) in the local. (Some models support this function).

1. Online VCA Log

Fig.5.12.6 Online VCA Log setting interface

Note: Click the path of the alarm snapshot image to preview the local image. This is a real-time function. After switching the interface, the information will be cleared and recorded again. This interface only displays the latest alarm information. If you want to view more pictures, you need to view them in the path of smart analysis snapshot.

1. Capture facial images

When the resource allocation is Face Snapshot, this menu will be displayed. In the menu, there are submenus of Snapshot Setting, Deployment Time and link mode.

1. Face Configuration

Face Configuration->Face Detection

Fig.5.13.1.1 Face Detection interface

Face Detection – > Snapshot

Users set relevant parameters for snapping settings as needed, such as [Detection Target], [push Strategy], [Snapshot Mode], and so on.

1. Check the [Detection Target] box. The device supports face and humanoid

capture mode.

1. Set [Detect target][ Picture Push Strategy][ Snap Times][ Min body size (pixels)] and Setup minimal face size.(Different model may be different due to different arithmetic they support, please refer to actual interfaces)
2. If checked[Capture background image], When capturing a face / humanoid image, the background image can be captured at the same time.
3. If Check[Enable Face Exposure] , the device supports face exposure, and parameter information such as [face exposure brightness] and [face exposure time] need to be set.
4. AS needed, Check [Vivo Testing] > [Show Alarm Rule]> [Display Target].
5. Some devices support the mask algorithm and check the face attribute alarm as [Wearing mask/ Not wearing mask] so that the detection mode of the mask algorithm can be set.

(2) Click save after setting.

Description:

1. [Picture Push Strategy] = >[Best]: it is necessary to screen out a small face map with the highest comprehensive quality score in this trajectory.
2. [Picture Push Strategy] = > [Fastest]: it is necessary to select a small face map that meets the comprehensive quality threshold in a short time to push.
3. [Capture Mode] = > [Full Snap]: it means not controlled by the security boundary and not filtered by the security boundary threshold. All pictures are sent to the push module by default.
4. [Capture Mode] = >[ High Quality]: it refers to filtering according to the default security boundary threshold value of the system, and sending the filtered results to the push graph module.
5. [Capture Mode]= > [User Defined]: filter according to the security boundary value set by user-defined, and send the filtered result to the push graph module.
6. [Face Exposure Brightness] refers to the reference brightness of the face exposure. when the face is identified in the preview screen, the device automatically adjusts the face brightness according to the reference brightness value. the larger the face brightness value is, the brighter the whole preview screen is. The parameter should not be set too low or too high.

Face Detection – > Schedule

The user can set the [deployment time] as required, and only detect the alarm within the set date and time period.

Click [save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

Click [ ] to copy the time set in the current time slot to other time slot.

Face Detection – >Linkage Mode

Set the alarm link functions when warning condition occurs, such as [Alarm Output], [Record], [Snapshot], etc. (Link type supported by different models is slightly different, please refer to actual product)

Click [save] button to save the corresponding parameter settings.

Click [reset] will cause the parameters to be restored.

Face Configuration^ Area Set

Fig.5.13.1.2 Area Set

This menu is suitable for scenarios where the scene is fixed and the person moves a small range of applications, such as classrooms. You need to pin a large scene, then push it up to the appropriate size to the detection area, and so on, until you overwrite all the areas you want to snap (the detected area that has been set up will be displayed on the video). After adding cruising, the ball opportunity to set up the detection area, in turn cruise snap.

1. Adjust the scene to be caught on the face
2. “Number of detections” indicates the number of times a loop is required to detect all areas
3. “Detection Time” indicates the residence time of each detection area
4. The detection area list can set up to 48 zones.
5. The function face detection parameter configuration recommendation: The push chart strategy is the fastest, the number of snaps is 3 times

Note: In order to achieve the best detection effect, please install the camera and refer to the following conditions.

1. Please ensure the scene light is sufficient.
2. Face capture distance of 10 m if only the device’s own white light is used at night.
3. Snapshot parameters

Snapshot parameters -> Snapshot parameters

Fig.5.13.2.1 Snapshot parameters setting interface

Users set [Image Resolution], [JPEG quality] and [Image size limit (KB)] as needed.

Click [save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

Snapshot parameters->Image superposition

Fig.5.13.2.2 Image superposition setting interface

The user can set up Image Style as required. The equipemnt supports single image and composite image two styles. Under the camera synthesis style, you can enable / disable (keep the original style for single image).

The function description of the interface icon button is as follows:

Icon Description

Snapped Photo: Check the overlay effect for trial

Default positions: Sets the storage location of snapshots for trial

Left justified: Justify by holding ‘CTRL’ and selecting the content of superposition

Top: Justify by holding ‘CTRL’ and selecting the content of superpositionBottom: Justify by holding ‘CTRL’ and selecting the content of superposition

Horizontal Equidistance: Justify by holding ‘CTRL’ and selecting the content of superposition

Vertical Equidistance: Justify by holding ‘CTRL’ and selecting the content of superposition

[Image superposition]=>[Basic Set]

Users set parameter information such as [Fontsize], [Font color], [Superimposition position], [Time style] as needed.

under the picture.

overlay position is “in the picture”.

position is “in the picture”.

The function description of the interface icon button is as follows:

Click [Save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

[Image superposition]=>[Superimposition info]

The overlay information set by the user as needed. Multiple selection is supported for overlay information. Select [All] to select all overlay information. [Comment]: Modify according to the needs of users.

Click [Save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

[Image superposition]=>[Advanced]

Click [Save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

5.13.3Cruise Set

See 5.12.3 Cruise Set

1. Advance Params

Target Image Size O Custom… ©HeadP… OHalf-len… OBody P.

(Unit: width of face)

(Unit: width of face)

(Unit: width of face)

Fig.5.13.4.1 Advance Params setting interface

Users can set the size of the target picture according to their needs, which can be divided into big head photos, bust photos, full-length photos and custom photos. When users choose to customize the size of the target picture, they can set the width of the picture, the height of the face part and the height of the body part.

Click [Save] to save the corresponding parameter settings.

Click [Cancel] to restore the last saved parameter.

1. Storage
2. Schedule Recording

Schedule Recording -> Schedule Recording

Recording Location © SD/USB O FTP

Record Status Event [v]

• Manual
• Schedule

X Delete □ Delete All

0 2 4 6 8 10 12 14 16 18 20 22 24

Mon

0 2 4 6 8 10 12 14 16 18 20 22 24

Tue

0 2 4 6 8 10 12 14 16 18 20 22 24

Wed

0 2 4 6 8 10 12 14 16 18 20 22 24

Thu

0 2 4 6 8 10 12 14 16 18 20 22 24

0 2 4 6 8 10 12 14 16 18 20 22 24

Sat

0 2 4 6 8 10 12 14 16 18 20 22 24

Note:Offline recording will follow timing recording rule.

Fig.5.14.1.1 Schedule Recording setting interface

Switch the drop-down box to select the target video type, set the arming time, retention time (days), select the pre-recorded time, postpone the time.

Click the [Save] button to save the settings.Click the [Copy to…] button to copy the setting to other ports.Click [reset] will cause the parameters to be restored.

Notes: Offline Video Recording is only available on cameras with SD card, when turn on this function, schedule recording will be stopped.

Schedule Recording->Packaging Mode

Note: Storage policy is only for record on SD/USB.

Fig.5.14.1.2 Packaging Mode setting interface

The [Free Disk Space] can set the trigger conditions for storage in the edit box.

1. Stop recording: stop the recording and packaging operation.
2. Overwrite: Delete the earliest video files to create space for the latest recording.
3. Overwrite: Delete the earliest video files (except for Alarm Rec) to create space for the newest recording. (The log file will not be deleted)
4. Click [save] button to save the corresponding parameter settings.Click [reset] will cause the parameters to be restored.

5.14.2 Picture setting

Fig.5.14.2 Picture Setting interface

(1)Set the interval time.

1. [interval]: Enter the time interval in the input box, switch the drop-down box to select the interval unit.
2. Chose [Linked FTP],capture the photos then upload to FTP.
3. Chose [Linked Email],sent it to designated email after capturing the photos.

Click[Save]to keep record.

Click [Cancel]to recover data of last time.

1. Disk Management

Fig.5.14.3 Disk Management

The interface can show the remaining capacity, total capacity of the current hard disk and virtual disk, as well as the disk use, with video, backup, redundancy and read-only four options

1. FTP

FTP – > FTP

FTP setting interface

After changing [Server URL], [Port], [Path], [User Name] And [Password], [Save] can set the FTP server information. [Cancel] restore the last saved parameter. [Test]: test whether the settings are correct and effective.

FTP – >Face FTP

Face FTP setting interface

Users set face-specific FTP according to their needs, such as [Data Type]> [Server URL]> [Directory Structure and so on.

enable 2 FTP. When not enabled, the custom upload image name can be selected, and other interface contents are grayed out and cannot be modified; when 1 FTP is selected, the interface content becomes light, FTP selection is grayed out, and FTP1 is selected; when 2 FTP is enabled, all the interface content becomes light and the interface content can be modified.

first-level directory, second-level directory, third-level directory and fourth-level directory.

is the same as the contents of other directories.

content of it will be hidden.

Icon Description

Right shift all

Right shift

Left shift

All left shift

Shift up

Shift down

1. System
2. System

System – >Allocation of resources

Fig.5.15.1.1 Allocation of resources interface

The user can modify the method of allocating resource, if the device supports Capture facial images,Face recognition,Smart surveillance.

System – > Time

Fig.5.15.1.2 Time setting interface

Time zone: set the time zone information.

Click [save] to save the currently set parameters. Click[Cancel] to restore the last saved parameter.

System – > Serial Port

Fig.5.15.1.3 Serial port setting interface

Some models support serial port settings. It is divided into [serial port setting] and [protocol setting].

For [Protocol Set], you need to select [channel number], [serial port number], [protocol] and [address].

Note:

1. Different models support different functions, please refer to actual product.
2. When user set the peripherals, and [Save] all the setting, user can set [Temperature and humidity alarm] in [Event Management].
3. Some models support setting baudrate.
4. Users

Users->users

Fig.5.15.2.1 Users

Add

Please generate 6-15 digits password with two or

more combinations of numbers, lowercase, capital

letter and special character.

Password Confirm

Authority

Fig.5.15.2.2 Add User

Edit

Please generate 6-15 digits password with two or more combinations of numbers, lowercase, capital

Save Back

Fig.5.15.2.3 Modify password

The new user adds the user name, password, and permissions, where the user name and password can only be entered in English letters and Numbers. Click “save” button after the above three items are filled in.

Notes: Only the administrator can add and modify users.

In the user list, click [edit] and then pop up the prompt box to change the password. Enter the old password, the new password and the password confirm and click the [modify] button.

In the user list, click the [delete] button to pop up the prompt box to click ok.

U sers->Connection

Fig.5.15.2.3 Connection interface

Displays a detailed list of connects/logins to the device, including channel type, network mode, client IP, and user name. Click [refresh] to update the list.

1. Maintenance

Maintenance->Maintenance

Fig.5.15.3.1 Maintenance interface

[Import ]/ [Export]: used for equipment maintenance, mainly divided into three categories:

1. [Event Server] options include alarm time period and linkage item setting information, excluding intelligent analysis.
2. [Smart Analytics ]options include settings related to intelligent analysis, including rules, time periods, etc.
3. [System Setting] options include all setting information except the above alarm, intelligent analysis, logo, storage strategy and local setting, including video parameters, HD parameters, character superposition, video recording strategy, network setting and other information.

[Auto maintenance]: Set the automatic reboot time of the dome camera to conduct automatic maintenance.

[Channel expansion]: Change the number of channels supported by the device by changing the Number of Ways.(some equipment support)

Maintenance – > Upgrade

Fig.5.15.3.2 Upgrade interface

Upgrade – Version Information

Upgrade – Firmware Upgrade

1. Local PC Settings

Fig.5.15.4Local PC Settings

(When [Protocol Type] is [UDP], only one connection is supported.)

In the pull-down list of [Local Capture Format], select the picture format of the local snapshot. Such as [JPG], [BMP], etc. If send pic to FTP or Email, please select JPG.

Notes:

If the video preview is bad or the system crashes, you need to disable the GPU acceleration, because the PC hardware driver doesnot match.

1. Simple Troubleshooting

1. After-sales Services

For the high-definition network series camera produced in our company, we promise one-year warranty. During the product warranty period, the company provides free maintenance services, but in case of the following circumstances, the material cost and labor cost shall be charged as appropriate:

1. The camera is damaged due to the operation not in accordance with the user manual;
2. Lightning, fire and irresistible natural disasters;
3. Damage caused by matching problems due to poor product design of other manufacturers;
4. Due to our continuous adoption of new technology, product parameters are subject to change without notice.

Appendix I Lightning Protection and Surge Protection

Lightning and surge protection shall be considered for outdoor cameras. On the premise of ensuring electrical safety, the following lightning protection measures can be taken:

1. The signal transmission line must be kept at least 50 meters away from the high-voltage equipment or high-voltage cable;
2. Outdoor wiring shall be routed under the eaves as much as possible;
3. For the open area, the sealed steel pipe must be buried for wiring, and the steel pipe shall be grounded at one point, and the overhead wiring is absolutely prohibited;
4. In strong thunderstorm area or high induced voltage area (such as high-voltage substation), additional high-power lightning protection equipment and lightning rod must be installed;

( 5 ) The lightning protection and grounding design of outdoor devices and lines must be considered in combination with the lightning protection requirements of buildings, and meet the requirements of relevant national standards and industry standards;

(6) The system must be equipotential grounded. The grounding device must meet the double requirements of system anti-interference and electrical safety, and shall not be short circuited or mixed connected with the zero line of the strong current network. When the system is grounded separately, the grounding impedance shall not be greater than 4 Q, and the cross-sectional area of the grounding conductor shall not be less than 25mm2.

Lightning rod

Video lightning arrester

Communication lightning arrester

Power lightning arrester

The resistance of grounding conductor is not greater than 4D

The camera must be installed within the range of 45°under lightning rod.

<p>The post Tiandy PTZ Cameras installation guide first appeared on NVR IPCAMERA SECURITY.</p>

What is Hikvision AcuSense?

By minimizing false alarms triggered by animals, falling leaves, heavy rain, and other moving objects, AcuSense enables businesses and homeowners to focus security resources on real threats.Easy and affordable Artificial Intelligence has come to the mass market and a diverse set of users. Read on to learn more.

Hikvision AcuSense

Read More :

• How do I stop my Hikvision NVR from beeping?
• Hikvision Hik-Connect complete setup guide
• New Hikvision Hilook Firmwares 2022

INTRODUCTION

Demand Analysis

In traditional CCTV systems, all the moving objects in the picture will trigger the perimeter alarm, which may generate a lot of false alarms. Users have to waste a lot of time dealing with false alarms, and the alarm is unreliable. In addition, when the target needs to be found in the video, it needs to be manually searched by video playback, which is time consuming and laborious, and it is easy to lose key targets, which is very inconvenient.

After solving the basic monitoring and video problems, users need to receive more accurate alarms and to have a more convenient target search function to better use the monitoring system.

Solution

Some false alarms can be filtered by using a thermal camera, vibration optical fiber, radar, and other equipment. The cost of the whole system is too high, and it cannot meet the requirement of finding the target quickly afterwards.

With the development of artificial intelligence, target classification can be realized directly based on the video screen, and false alarm reductions and target retrieval can be provided, which can provide users with very cost-effective schemes.

System Architecture

Hikvision’s AcuSense Series of cameras and NVRs can prevent false alarms by identifying humans and vehicles when defining line crossing detection and triggering an alarm when only the selected object type (human and/or vehicle) is detected.

To set up False Alarm reductions and target classification without additional products, an AcuSense NVR and/or AcuSense cameras are required.

Figure 1, System Architecture Diagram

Function Description

Target Classification

By upgrading the hardware of conventional products, Hikvision has loaded artificial intelligence technology into the chip of the equipment. The equipment can classify and identify the objects appearing in the picture such as humans, vehicles, rainwater, light, leaves, animals, etc. Object classification is the basis for realizing false alarm and key target alarms.

Figure 2, Target Classification

False Alarm Reductions and Quick Target Search

Through target classification, alarms caused by animals, light, rain, leaves, or other objects can be filtered out, and only alarms triggered by human bodies and vehicles will be received. This is the function of a false alarm reduction.

In addition, in the face of a large number of monitoring video data, when searching key information such as people or cars, the target retrieval function is used. The device will record human body and vehicle information automatically, and solve the issue that video playback is time-consuming and easy to miss.

False Alarm Dy imhi

False Alarm by Rain

False Alarm by Animal

Figure 3, False Alarms

• False Alarm Reductions

* Quick Target Search

Human & vehicle targets detected efficiently.

The interference caused by other objeclsfanimal, leaf, light, rain, etc. f can be eliminated efficiently.

Human Target Search & Vehicle Target Search (supported by Hikvision AcuSense NVBs)

AcuSense Camera &

Main Functions

Figure 4, False Alarm Reductions and Quick Target Search

Configuring False Alarm Reductions

VISION

Live View

Playback

Picture

Configuration

Figure 5, Configuration > Event > Smart Event > Area Settings

1. Go to Configuration > Event > Smart Event > Line Crossing Detection in the local interface.
2. Use the pull-down list to select the camera to configure.
3. Check the Enable Local Smart Analysis checkbox to have the local NVR perform the smart analysis with a non-AcuSense camera. The NVR will acquire only the camera stream for intelligent event analysis, and the NVR will not acquire the camera’s smart event configuration. Up to four 8 MP non- AcuSense cameras are supported for false alarm reductions, and sub-stream resolution of these cameras have to be under WD1 (960*576). If this box is unchecked, the AcuSense camera (required in this case) will do the analysis. The NVR will acquire smart event configuration and alarm information from the camera.

NOTE: The NVR and camera configuration screens will slightly differ. This document uses the NVR configuration screens as examples.

1. Check the Enable Line Crossing Detection checkbox to activate line crossing detection.
2. Check one or both Detection Target checkboxes to set the type of object to trigger the alarm:

• Human: Alarm will be sent only if triggered by human(s).
• Vehicle: Alarm will be sent only if triggered by vehicle(s).
• No Box Checked: Alarm will be sent by any object(s).

1. Click the Area Settings tab.
2. Use the pull-down menu to set the line number to define (1-4). Up to four line crossing lines can be defined. The target classification can be set separately for each line.
3. Drag a line in the live view area with the left mouse button; release to end the line. Select line with left mouse button to move or resize the line.
4. Configure the line by clicking on one of the buttons:

• Max. Size*: Drag with the left mouse button to define a rectangle representing the maximum object size that will be detected crossing the defined line.
• Min. Size*: Drag with the left mouse button to define a rectangle representing the minimum object size that will be detected crossing the defined line.
• Draw Area: Drag with the left mouse button to define the total area to monitor.
• Clear: Click Clear, then click Save, to delete all line settings.

1. Use the pull-down menu to select the line crossing direction that will trigger the alarm:

• A<->B: Alarm will be triggered if object moves across the defined line from A side to B side or from B side to A side.
• A->B: Alarm will be triggered if object moves across the defined line from A side to B side.

Available only when configuring through the local NVR; setting will not appear if configuring through the camera.

• B->A: Alarm will be triggered if object moves across the defined line from B side to A side.

1. Set line crossing Sensitivity (0-100). The sensitivity value = 100 – S1/ST x 100, where S1 is the area of the target that has crossed the line and ST is the actual area of the target. The higher the sensitivity, the easier it is to trigger the alarm.
2. Click Save to save the line crossing settings.
3. Repeat for additional lines, up to four total.
4. Click Save.

Configuring Arming Schedule

Figure 6, Arming Schedule

1. Click the Arming Schedule tab to display the Arming Schedule section.
2. Drag the left mouse button to draw/modify blue timelines to define the times and days that the defined alarm will be active. The line may be resized and/or re-positioned using the mouse.

NOTE: Click X Delete to delete a highlighted blue timeline.

Click the HU Delete All to delete all of the defined blue timelines.

1. Click Save to save the schedule settings.

Configuring Linkage Method

Figure 7, Linkage Method

1. Click the Linkage Method tab to display the Linkage section.
2. Check the alarm action checkboxes you wish to configure:

• Normal Linkage

• Send Email – An alarm will cause the system to send an e-mail notification to the pre­defined e-mail address.
• Notify Surveillance Center – An alarm will cause notification to be sent to the pre-defined Surveillance Center.
• Upload to FTP/Memory Card – An alarm will cause the system to upload a notification to a pre-defined FTP site or memory card.
• White Light Flashing (Strobe Light and Audio Alarm/SL models only) – An alarm will cause the camera’s white light to flash (strobe).
• Audible Warning (Strobe Light and Audio Alarm/SL models only) – An alarm will cause the system to generate an audible alarm.

• Trigger Recording^[1]

• A1 – An alarm will cause this camera to start recording.

1. Click Save to save the alarm action settings.

Configuring White Light Output (Strobe Light and Audio Alarm/SL Model Only)

1. Go to Configuration > Event > Basic Event > White Light Alarm Output.
2. Set Flashing Duration from 1 to 60 seconds.
3. Set Flashing Frequency to High (interval 0.6 seconds), Medium (interval 1 second), or Low (interval 1.5 seconds).
4. Click Save to save the settings.

Figure 8, White Light Alarm Output

Configuring Audible Alarm Output (Strobe Light and Audio Alarm/SL Model Only)

Figure 9, Audible Alarm Output

1. Go to Configuration > Event > Basic Event > Audible Alarm Output.
2. Set Alarm Sound Type – Click the drop-down list to select one of 10 types of built-in alarm sounds.

NOTE: Importing local audio files is not supported.

Details of 10 Types Built-in Alarm Sounds

Figure 10, Alarm Sound Type Pull-Down List

1. Set Alarm Times – Enter how many times the alarm sound will repeat, from 1 to 50 times
2. Set Sound Volume – Volume can be set from 1 (softest) to 100 (loudest).

Checking Alarms

Use the Web interface to check the defined alarms.

Figure 11, Line Crossing Detection (Target: Vehicle)

1. Perform the following steps to show the defined lines and draw area overlaid on the image.

A Go to Configuration > Local > Rules.

2 Check the Enable checkbox.

Figure 12, Enable Target Rule Box

1. Check the alarm on the network camera’s Web preview interface. When someone crosses the line, the perimeter box and line crossing lines turn red.

Figure 13, Human Triggers Line Crossing Detection Alarm

Figure 14, iVMS-4200 Filter Human Alarm

NOTE: The rule box displayed in the network camera Web preview interface does not make target classification judgments; the alarm information is subject to the search result received from the alarm receiver and NVR. A comparison of the Web interface with the alarm receiver (such as iVMS-4200 client) can be used to distinguish if false alarm reductions has been performed.

Quick Target Searching

NVR Search Capabilities

File Management Search

1. On an AcuSense I-Series NVR, go to File Management.
2. Highlight Human Files or Vehicle Files.
3. Time: Set the time frame you wish to search.
4. Camera: Set the camera you wish to search.

5. File Type: Set file type you wish to search, Videos or Pictures.

For DS-9664N/-/8 local interface, file type must be specified with search conditions.

NOTE: AcuSense NVRs can switch between picture and video on the search results page without having to perform the search again.

6. Set the search choices:

• Select the target image in the red box area on the upper left corner, and listed picture will be a close-up view of the target.
• Select the source image in the red box area on the upper left corner, and listed picture will be the original picture.
• Select video in the red box on the upper right corner, and listed files will all be video files.
• Select picture in the red box on the upper right corner, and listed files will all be picture files.
• Select All, and the images and videos will be displayed together.

İDS-7732NXI-I4/16P/4S Local Interface

File type can be actively switched using the options located at the top right. Both picture and video results can also be listed together by using the All option.

Smart Search

AcuSense NVRs support smart search for Human Body Detection and Vehicle Search. Picture and video is combined on the search results preview screen.

IDS-7732NXI-I4/16P/4S Local Interface

NOTE: I-Series NVRs do not support smart search for human and/or vehicle target filtering.

DS-9664NI-I8 L ocal Interface

False Alarms Search

AcuSense NVRs can display all false alarms by using the All Files search (set event type to “False Alarm”). False alarms are generated by objects that approach being mistaken for a human or vehicle.

Figure 15, False Alarms

iVMS-4200 Client

Figure 16, Add Network Camera

Adding a Network Camera

1. Add the camera in the iVMS-4200 Device Management section.

Figure 17, iVMS-4200 View Alarm Information (Human)

1. View the triggered alarm on the iVMS-4200 Alarm Event interface. Alarm detail information will be labeled Human or Vehicle, as shown in the figure below.

Figure 18, iVMS-4200 View Alarm Information (Vehicle)

NOTE: The Target Type shown on the iVMS-4200 is the same as the Detection Type set in the configuration interface. Alarm information triggered by the unchecked category will be filtered and will not be displayed on the iVMS-4200.

1) Set Detection Type to Human, then the iVMS-4200 will display only Human target type alarm information.

2 Set Detection Type to Vehicle, then the iVMS-4200 will display only Vehicle target type alarm information.

Viewing Alarm on GUI Interface

The NVR’s local GUI interface cannot classify Humans and Vehicles in this version.

The current mechanism: after checking Smart Detection, the GUI interface will display all alarm pictures without classification between humans and vehicles (this feature will be optimized by the end of the year).

Figure 19, NVR local GUI interface

Viewing Alarms on iVMS-4200

1. Add the NVR on the iVMS-4200 Device Management interface.

Figure 20, Add NVR on iVMS-4200

Figure 21, View Alarm Information on iVMS-4200 (Human)

2. View the triggered alarm on the iVMS-4200 Alarm Event interface. Alarm detail information will label the target category as Human or Vehicle, as shown in the figure below.

Figure 22, View Alarm Information on iVMS-4200 (Vehicle)

The NVR alarm upload via iVMS-4200 is the same as for a network camera. The Target Type shown on the iVMS-4200 is consistent with the Detection Type set on the configuration interface. Unchecked categories will be filtered out and will not be displayed on the iVMS-4200.

Known Issue

When adding network cameras to the NVR, the NVR will issue a 24-hour arming schedule to the camera by default. After the camera is connected, configuring an arming schedule on the NVR will affect only whether the alarm is reported and displayed on this NVR, but the camera setting time will not change. If other terminals access the camera, the alarm will still be received.

Product List

Installation Requirements

• The proposal altitude of installation distance is 3 to 5 meters, equipment bow angle is approximately 10°, specific adjustments are according to the environment.
• The maximum monitoring distance depends on the lens’ focal length. The table of the maximum monitoring distance for the specific focal length is as follows:

• The monitoring area cannot be covered by nearby objects. Do not shoot backlight at the installation position, which will affect the image effect. The following shows a perimeter environment installation:

Figure 23, Installation of the Perimeter Environment

• The equipment installation needs to pay attention to certain blind areas. The calculation method of blind area distance is as follows:

Height

Horizontal Line

Depression Angle

H

D —» * Monitor Distances

• D = H • tan(90° – a/2 – p)
• D: Camera monitoring blind area H: Mounting height
• a: Vertical field Angle p Angle of depression

• Recommended Scenario:

• Try to avoid getting too close. It is recommended that the target be more than three meters away from the camera. For example, avoid scenes with lots of trees nearby.
• If there is a mirror in the environment, the mirror image or shadow can easily lead to false alarm

triggering.

• Adjust the camera angle during installation to avoid interference from high brightness lights or headlights.
• Domes are not recommended for outdoor scenes, IR reflect can seriously affect the accuracy of the alarm, as shown below:

– Heavy traffic scenes such as station, airport, theater, etc., will generate a lot of perimeter alarms, so it is suggested to avoid these types of scenes.

– Avoid situations where personnel targets are too large. AcuSense NVRs can analyze target sizes between 1/16 and 1/2 of the image’s vertical size. For example, if the camera’s resolution is 1080p, the vertical size of the target should be between 64 and 540 pixels.

In the following scene, the target takes up almost the whole picture. Adjusting the camera angle so that a targets is detected from a far distance so that it appears a suitable size is suggested.

Using Region Entrance/Exiting Detection instead of Intrusion/Line Crossing Detection is recommended for region intrusion of fixed scenarios.

1. Available alarm outputs will vary by NVR and camera. ↑

<p>The post Hikvision AcuSense NVR User Manual first appeared on NVR IPCAMERA SECURITY.</p>

Sunba IP Camera Recording Option

Note an IP camera can work standalone without a NVR, which is different from a traditional analog system where Digital Video Recorder is a must-have.

In terms of recording, there are few options you can select from:

A. Record to a computer. This requires you to have a dedicated computer that is on for 24/7. This means if you shut down your PC/Mac, then the recording will stop as well.

B. Record to a TF card. Most Sunba IP cameras would have a built-in TF card slot that support up to 128GB micro SD card. 405-D20X can have the TF card pre-installed before shipment if you order from our website. 406-D20X, 305-D4X 405-ECO don’t have any built-in TF card slot (as of 12/31/2019). 405-ECO and 305-D4X would support micro SD card in the future. Please refer to the product detail page for the latest specification.

The limit for the TF card is 128 GB, Class 10 (Kingston recommended), so it is great for recording small motion detection clips instead of recording 24/7. This is also a good alternative/back-up for videos recorded on PC or elsewhere.

C. Record to a NVR. NVR is a dedicated recording storage device for IP cameras and it also has the benefit of viewing multiple different cameras together. In China and most East Asian countries, NVR is used very common. In USA and western countries, Blue Iris and other software + PC combo is used as an alternative to NVR. If you use Sunba IP camera with NVR from another manufacturer that is also ONVIF compliant, then basic functions such as PTZ, recording shall work but there is no guarantee that presets, motion detection will also work perfectly.

D. Record to a NAS. Your NAS must either support ONVIF or support Sunba private protocol. You will have to add our camera in the specific NAS’s interface instead of in Sunba camera’s interface.

Read More : 

• XMARTO NVR WiFi PTZ Camera System FAQ
• How to Control Analog Speed Dome by Pelco-D/P Protocol
• CamHi Pro Tutorial Guide

Steps to add Sunba IP cameras to Hikvision PoE NVR

Ultimate video guide below updated 2020/06:

https://youtu.be/gK3yf5Sg21M

For Sunba Illuminati, it should be plug and play with Hikvision PoE NVR. Just make sure the NVR supports 802.3at and has sufficient power budget (at least 30W left) for the camera.

For Sunba 601-D20X, 601-D25X, 405-D20X, 405-ECO, 406-D20X, FT-HD and 305-D4X. Please see the instruction below.

The following instruction is made based on Hikvision DS-7608NI-I2, but should be applicable to all Hikvision PoE NVR.

The following tutorial assumes that you are using the back switch of the NVR to power the camera.

You need to first ensure that the PoE NVR is 802.3at (instead of 802.3af) with 25W as the maximum power output per port otherwise the NVR cannot supply enough power to the camera.

You can google to check the NVR Spec and if you are not sure, please contact Sunba support with the NVR model to double check.

Step 1. Check the PoE Gateway of your Hikvision NVR 

Usually the PoE NIC gateway of Hikvision PoE NVR is 192.168.254.1.

Step 2. Modify Sunba IP camera network information. 

Connect the camera to a generic PoE switch, to PC or to router to modify the camera’s network info first.

Go to Device Config-Network of the camera in IE/VMS, or use the Device Manger tool to modify the camera IP to match Hikvision POE NIC.

In the picture above, we modify the IP of the camera to be 192.168.254.XXX and the gateway to be 192.168.254.1 (that matches the PoE gateway of the Hikvision NVR).

Under Device Config-ENCODE, please select H.264 instead of H.265 as H.265 is only supported by Sunba Private Protocol.

Step 3. Connect the camera to Hikvision PoE NVR. 

Wait for the camera to finish the self-diagnostic rotates upon receiving power from the NVR. This can usually take 1-2 minutes.

Step 4. Go to Camera Management of the NVR Interface. 

Select and modify the channel that the camera is connected to, and input the corresponding info of the camera that you just input.

Step 5. Click OK and wait for the camera to connect, which takes usually a minute. 

You can also refresh the page. The camera is now online.

Step 6. Live view and set up preferred recording plan. 

Contact support@sunba.net if you still have trouble connecting to Hikvision PoE NVR or if you would want to connect to Hikvision PoE when powered using DC12V adapter.

Sunba Illuminati NetHDD Requirement

To record videos of Sunba Illuminati to NAS (NetHDD), there are a few prerequisites:

1.The NAS must be able to set individual volume to the camera. You cannot set an individual shared folder for the camera, and set as the storage path as the NetHDD would not successfully initialize/formatted (it will revert back to uninitialized status). The NAS must have the ability to create multiple volumes. In short, you need to create a separate partition on the Net Disk for the camera.

2.Each camera should use an exclusive volume. Two cameras cannot share the same volume.

Here is an example for Synology: https://sunbatech.com//faq/how-to-get-synology-nas-to-record-sunba-illuminati-ip-camera/

Sunba Illuminati YouTube RTMP Connection Issues [Warp-up]

The following troubleshooting is based on the assumption that all network-related devices are connected well and functioning properly, and the camera lens module is not defective.

a) YouTube stream would disconnect after a while.

Please update to the latest firmware by following the instruction here: https://sunbatech.com//product/sunba-illuminati/
Download Tab: https://sunbatech.com//product/sunba-illuminati/?attachment_id=5507&download_file=ruhyyr1t1ylvn

We’ve also encountered another case that the YouTube stream is dropping off every 10s. This turns out to be an IP conflict. It is recommended to switch to another Static LAN IP address.

b) There is no “stream selection option” under the RTMP url configuration page.  

Please clear browser cache/browsing history, power cycle the unit and re-load the page.

c) Cannot connect to YouTube stream at all. 

Please try each of the following measures:

1. Check whether the P2P status is offline. Normally it should be “online”. If it shows offline, then this means the camera cannot communicate with the Internet. You will have to try setting the camera from static IP to DHCP to see if it resolves the issue. Or you could try setting the DNS of the camera to 8.8.8.8 and 8.8.4.4.

2. Set the DNS of the camera to

Google DNS:

8.8.8.8

8.8.4.4

Or use the router’s DNS as primary DNS, and use 8.8.8.8 as secondary DNS.

3. Try lowering the camera bitrate and FPS. Make sure the to use constant bitrate and the bitrate shall usually not exceed 4000 Kbps otherwise the upload bandwidth consumption will be extremely high, preventing the camera from communicating with YouTube server.

Disclaimer: If you have multiple cameras that you are attempting to stream at the same time under the same LAN network, it is critical to have sufficient upload bandwidth for your network otherwise the stream might stuck, drop frames or lose connections. 

Sunba IP Network Camera: Underpower Issue

Typical Symptoms 

A. Camera reboots repetitively during night time with the following cycle:

low light environment detected -> infrared on -> not enough power -> reboot -> low light environment detected -> infrared on -> not enough power -> reboot …… (cycling)

B. Camera panning by itself without gaining control over PTZ.

 

Why will this happen? 

A. PoE Camera

Wrong PoE+ Injector: The PoE injector/switch must be able to deliver at least 30W for an individual port! Must be 802.3at standard but NOT 802.3af, which is for bullet camera and can only deliver 15.4W.

Long Distance of Travel: PoE will also drop power along the Ethernet cable. If you are using a 300 ft long Ethernet cable, you may be at risk. Please try using the Ethernet cable less than 200 ft. The maximum travel distance also depends on the quality of the cable but generally it should not exceed 200 ft for the 30W power. If you increase the distance, the corresponding watts of the injector should increase as well to 48W or 60W.

 

B. Non-PoE Camera:

Long Distance of Travel with thin AWG power extension cord.

For over 50 ft of travel distance, please try using the AWG 18 standard or thicker (the smaller the AWG, the thicker the wire).

A quick test to perform is to plug the camera directly to the wall power (for power adapter) without any forms of extension.

Tips for optimizing the auto tracking performance

Before mounting the Illuminati camera outside, there are few installation tips to consider to optimize the tracking performance.

The accuracy rate of auto tracking is great involved with installation location, ambient light (such as backlight) and so on. In order to ensure the better effect, Sunba proposes some installation and setup suggestions as follows:

1.Ratio of detection object size to image size

To recognize small moving objects, you will need to turn up the tracking sensitivity. However, this would usually result in false trigger of other equivalently smaller moving objects.

We recommend adjusting the zoom level of the camera to ensure the moving object is at least 180 x 180 pixel for a 2MP 1080p camera.

2.Light (no backlight)

With backlight, it is extremely difficult to recognize moving object from the overall scene because of the overall shaded videos.

3. Draw virtual lines/polygons only on static background

It is recommended not to draw virtual lines/polygons on dynamic objects such as trees/shrubs which will move along with strong wind and thus might trigger false alarms.

What is port forwarding?

Configuring port forwarding for your IP camera enables you to access your locally connected camera on the secure side of the router (via LAN) anywhere with internet at a different location (VIA WAN) through PC/Mac or Smartphone. It basically just forwards all traffic of your private camera to a public network.

Port forwarding must be supported by your router, and configured in your router’s interface. Therefore, for specific steps of port forwarding, please refer to the manual of your router or contact the manufacturer of your router for help (user interface extremely router specific). There are many different resources on YouTube that we find helpful. And you may also explore this webpage where it has the port forward interfaces for most routers: http://portforward.com/

Though different routers have different ways of setting up the port forwarding, generally you need to 1) log in the config page of the router and 2) find the port forwarding option within the config page 3) add and configure the camera’s relevant ports to be forwarded.

The picture below has forwarded the http, ONVIF, media and rtsp ports of the camera but in reality only http and media (tcp) are required ports.

To port forward most Sunba cameras, you’ll at least need to know:

• The camera’s local IP address;
• HTTP Port of the camera;
• TCP Port of the camera (also called media port).

Note: To access your IP camera in certain software or mobile app (such as iVMS or IP Cam Viewer), RTSP port may need to be forwarded as well.

After port forwarding, you will get a dynamic WAN IP of the camera where you can use to access the camera remotely anywhere.

Use canyouseeme.org to check your WAN IP and whether the ports are forwarded successfully (or “open”).

Go to Internet Explorer and type in WAN IP: HTTP port as the address to remotely log in the camera for a quick test.

Finally, please remember that the WAN IP changes constantly (normally after 24 hours) so it may be good for you to use free DDNS service such as NO-IP.com to have a fixed domain name, which can be memorized easily.

Other Dynamic DNS service provider:  DynDNS.org and TZO.com

Please first register an account at the DDNS service provider’s site. And you will get an unchanged name for your home WAN IP: such as myname.dyndns.org  

This fixed domain will be representing your home WAN IP!

Then you can login to your router again, go to DDNS option built-in your router and enter your DDNS service provider information to make sure your router recognizes them.

What is the RTSP stream URL for Sunba IP cameras?

The fundamental format of Sunba RTSP url is below:

For SUNBA Lite Series camera:

rtsp://IP:554/user={put your username here}&password={put your password here}&channel=1&stream=0.sdp?real_stream

For example with the default network setting (RTSP port 554), username and password, the camera’s RTPS url would be as follows：

rtsp://192.168.1.10:554/user=admin&password=&channel=1&stream=0.sdp?real_stream

 

For SUNBA Performance Series camera:

rtsp://{username}:{password}@{ip}:{port}/media/video1/2/3
Corresponding to main stream/sub stream/three stream respectively;

For example:
rtsp://admin:123456@192.168.1.8:554/media/video1, it means the main stream;
rtsp://admin:123456@192.168.1.8:554/media/video2, indicating sub-stream;
rtsp://admin:123456@192.168.1.8:554/media/video3, which means third stream;

For SUNBA Illuminati, please use the following url:

rtsp://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

Below is an example of an IP camera with H.264, an IP of 192.168.1.10 and the default username and password.

rtsp://admin:Admin12345@192.168.1.10:554/h264/ch1/main/av_stream

where 554 is the default RTSP port h264 is the encoding format, and can be replaced by h265 or mpeg4

What screws do I have to use for installing the camera?

Fundamental Standard: 

601-D20X/805-D20XB (wall bracket/Ceiling Mount) – M6

405 Series Wall Mount – M4

405 Series ceiling Mount – M6

We do not offer bolt with the camera as there are too many types available and the application is very critical and depends on where/how you would like to install the camera.

For example, many people are using the camera with their pole or corner mount that has smaller hole size as compared to the camera’s mount bracket. So you will probably need one size smaller.

Also, if you are installing the camera on wood board, you generally will choose self-tapping screws for safety concerns.

Similarly, if you are installing the camera on concrete, it is recommended to use concrete expansion bolt (or expansion anchor).

Brick walls are also different. These are the variables we are unable to control by the time of shipment.

If you need any help in selecting appropriate bolts for your specific application, we would be more than happy to offer our advice.

Why only half 1/2 of the IR LEDs are on? Is my camera defective?

The short answer is, the camera isn’t defective and what you see is normal. And below is why:

Sunba IR lights work in a same way as vehicle lights; you only need low beam to view nearby objects, when your camera isn’t zoomed in.

Thus, if your IR is in “AUTO” mode (this should be the default you are in), when you focus at near objects, the IR lights are half on. And when you “zoom in” and look at distant objects, the other half IR lights will be on as the high beam. Meanwhile, the low beam side will be OFF to avoid any extra light interference. In other words, you can change the focal length to adjust the IR lights.

Alternatively, you can manually control IR lights using the “presets call” method. For example, using “103+call” as a special presets code (just enter 103 in the preset box and hit either “enter” or “go to” or “call” depending on the software you use), you can turn on BOTH sides of the IR lights.

Here is a video of how to do so:

 

 

 

However, both sides of IR may not necessarily increase the visibility at night due to light interference. That’s why auto high beam and low beam are designed to be separate.

Another thing you can do is to change the photo sensitivity of the camera by going to the menu (95+CALL). This is a threshold that you can control. You probably want to adjust it to make it less sensitive to the streetlight (more easier to be switched to night mode under “IR Auto”),or the other way around, depending on the installation environment.

CGI HTTP Command for Sunba Illuminati

The commands below is only for model Sunba Illuminati.

Assuming we have a camera with IP as 10.16.112.226，username as admin and password as abcd1234, its corresponding http commands will be as follows:

Pan Left：http://10.16.112.226/ISAPI/Custom/ptz/pan-left?authInfo=admin:abcd1234

Pan Right: http://10.16.112.226/ISAPI/Custom/ptz/pan-right?authInfo=admin:abcd1234

Tilt Up: http://10.16.112.226/ISAPI/Custom/ptz/tilt-up?authInfo=admin:abcd1234

Tilt Down: http://10.16.112.226/ISAPI/Custom/ptz/tilt-down?authInfo=admin:abcd1234

Zoom In: http://10.16.112.226/ISAPI/Custom/ptz/zoom-tele?authInfo=admin:abcd1234

Zoom Out: http://10.16.112.226/ISAPI/Custom/ptz/zoom-wide?authInfo=admin:abcd1234

Stop PTZ: http://10.16.112.226/ISAPI/Custom/ptz/stop?authInfo=admin:abcd1234

Call Preset 1: http://10.16.112.226/ISAPI/Custom/preset/1?authInfo=admin:abcd1234

Call Preset 2: http://10.16.112.226/ISAPI/Custom/preset/2?authInfo=admin:abcd1234

………

Call Preset 255: http://10.16.112.226/ISAPI/Custom/preset/255?authInfo=admin:abcd1234

Take a Snapshot: http://10.16.112.226/ISAPI/Custom/snapshot?authInfo=admin:abcd1234

Reboot: http://10.16.112.226/ISAPI/Custom/reboot?authInfo=admin:abcd1234

All HTTP commands urls above will include username and password as required entries. We are unable to make http commands without credential.

Does Sunba produce WiFi camera?

The answer is, not yet. And we currently don’t plant to develop a wireless outdoor camera due to concerns primarily over connectivity and user experiences. Chances remain that we will develop wireless models for indoor cameras as well as low-zoom in mini PTZ.

IP Cameras, compared to analog cameras, may have lags in image transmission as they are very dependent on the local network. In case of wireless, problems such as stability and connectivity may happen, especially for high zoom IP cameras. Wireless plans should work better for smaller and fixed lens cameras.

PoE is usually considered a great alternative for wireless cameras because for wireless cameras, you still have to run a power cable  (one cable solution). For PoE cameras, it is the same one cable solution but instead of the power cable, you need to use ethernet cable.

If there isn’t any forms of running a network cable, you can consider using wireless bridge to connect the camera.
In short, as you said, you can use a client wireless AP to connect to your root wireless AP:

http://www.hometoys.com/article/2012/09/using-a-wireless-bridge-and-megapixel-ip-camera-for-remote-security/1870/
Wireless bridge is widely used in surveillance projects.

How to convert recorded files for Illuminati into MP4?

The recorded files of illuminati is in MP2 that you can playback by using iFollow/Guarding Vision program. To convert it into the universal MP4 format, please download the FileConverter below:

Format Converter_v4.0.1_EN

Then after you add the file, please set to target format to MP4:

Then click “Done” and “Start” to begin processing.

How to get Synology NAS to record Sunba Illuminati IP camera?

There are two methods:

1.Using Synology’s built-in surveillance station.

Note in this way, you could have Synology record all-day, by schedule, or by motion detection.

With motion detection, you can have Synology to record using the camera’s own algorithm or using Synology’s algorithm.

Below is the fundamental setup:

Make sure the camera is set to H.264 and the username and password you entered is the camera’s ONVIF username/password, which is set at Network-Advanced Settings-Integration Protocol.

2. Recording as NetHDD

Please enable the NFS protocol for your NAS.

Then please go to Shared Folder to create a folder dedicated for recording and setup the name and location. It is NOT recommended to set the entire NAS as the recording destination.

Add encryption to the shared folder.

Confirm to apply the setting for the new shared folder.

Edit user permission for the shared folder.

Now we can go to the camera’s UI.

Under Configuration-Storage-Storage Management, please go to Net HDD and add the IP address of the NAS and the corresponding file path for the “shared folder” you set above. Make sure the mounting type is SMB/CIFS. Then enter the username/password for the NAS. Click “test”.

If the test succeeds, you will see the NAS drive under “HDD Management” as “uninitialized”. This means you will have to format the space.

We select and format the drive.

How to record to videos to TF card for Sunba Illuminati cameras?

1.Make sure the TF card is recognized by the camera and in “normal” status. If it shows error, please format to initialize the card.

2. If you want to enable motion detection recording (including line cross, intrusion and regular motion detection), please go to Events-Basic Events and enable motion detection.

PS: For motion detection, it is suggested to go to “EXPERT MODE” under the dropdown list next to Configuration to modify the parameter in order to define the minimum percentage of detection objects. This is to avoid false motion alarms on flies or tree movements. The percentage setting only applies for regular motion detection.

And then under Linkage Method, please select “trigger recording”.

Similarly, if you want to record intrusion tracking or line cross tracking, go to Smart Events, under Linkage Method, please select “trigger recording” as well.

3. Go to Storage Schedule, and select the recording type.

For regular motion recording, please select motion and click “advanced” to specify the recording length.

Again this will record all motion events including regular motion detection, and anything triggered under the current tracking mode (line cross/intrusion detection).

If you want to exclusively record just the line cross tracking or intrusion tracking, please select Events and double click the purple time bar to specify the type of Events that you want to record.

Don’t forget to click “Save” to take effect.

4. If you go to Playback section, select a date and click “Search” you will find a series of pink/red bar indicating recorded events.

How to reset password for your Sunba Illuminati camera?

Method A. Safety Questions

This is the easiest way and can be done in both SADP (choose security questions in “Mode”) or Web UI.

There are 3 pre-loaded answers (sunba) to the following 3 questions.

Method B. Safety Email

Before You Start:
1) You should have set up a reserved email account already.
2) You are on the same network as the camera.

Enter the camera web interface (you can use ANY browser even if it doesn’t support live view), and click “Forgot password”.

Select Email Verification as the Verification Mode, and export the QR code.

Save the QR code and send it to
pw_recovery@device-service.com as an attachment (PNG format).

Note:
1) You can use either your reserved email or any email to send this QR code. Only the reserved email will receive a valid verification code within 5 mins.

2) The verification code is only valid for 24 hours.

3) The QR code changes when you change the reserved email address.

Method C. XML Verification File

If you don’t have upfront security questions set, you can send security verification files to Sunba support team.

Go to SADP tool, and search the camera.

Note: If the SADP IPV4 search doesn’t identify online device, make sure the camera is connected to the main router (instead of any secondary router/switch) and is on the same network with your computer. You can also try directly connecting the camera to the computer with Ethernet.

Select the device and click “Forgot Password”.

Select “Export/Import Secret Key Mode” and click “Export” to select a path that exports the XML key request file.

An XML key file will be generated automatically in the selected path.

Please send the following information to support@sunba.net:
1)XML key request file
2)Order ID or proof of purchase

Sunba support team will return an “input key” within 24 hours.

Alternatively, you can self-generate the password via our server: http://122.152.220.16:8000/

If you cannot access the server, please contact support@sunba.net and we will reboot/re-activate the server.

Note:
1) You can power off the computer or exit the SADP tool waiting for the key from Sunba.
2) Please do NOT power off/reboot the camera. The camera needs to stay powered before getting the return verification key, otherwise the previously sent key request file will expire.
3) After you receive the verification key file from Sunba, please import it within 24 hours otherwise the file will expire.

If you want a quick remote session, Sunba Support (support@sunba.net) will generate an immediate password based on the QR code from the SADP tool.

How to resolve the “Device Rejected” error in SADP tool

If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

1.The password entered is incorrect.

2.The security level of SADP is not authorized to modify the camera’s network information.

For 1st, please refer to this article to reset your password: https://sunbatech.com//faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

I am unable to get PTZ working in Blue Iris for Sunba Illuminati

The article is for model Sunba Illuminati.

Firstly, please go to Configuration – Network – Advanced Setting – Integration Platform.
​
​Make sure ONVIF is enabled, and the added user is an ADMINISTRATOR instead of a MEDIA USER.

Note ONVIF media user doesn’t have permission to control PTZ for the camera.

Then, please follow this instruction to setup the camera in Blue Iris 5.

We recommend that you delete the old entry and start from scratch to add the camera.

https://youtu.be/_fnwSqdiVSo

I am unable to live stream on YouTube with Sunba Illuminati

The article is for model Sunba Illuminati.

1. Please first make sure the camera is set to the correct video format.

1. Please first make sure the camera is set to the correct video format.

Only H.264 (video) and AAC (audio) is supported by YouTube (below is quoted from YouTube):

Incorrect stream format
Your encoder is set to something other than H.264 video and AAC audio. Adjust to H.264 video and AAC audio for the stream to be properly ingested.

Please change the container format for the video. The current container format isn’t right for this configuration.
The audio stream is encoded with an unsupported codec. Please set the audio codec for the stream to a supported codec (AAC, MP3).
Please set the video codec for the stream to H.264. The video is encoded with the wrong codec.
Please correct the video codec profile for the stream. The video is encoded with the wrong codec profile.

You can change the video and audio codec info in Configuration-Video/Audio.

2. Please make sure you input the correct RTMP url in the camera configuration page.

For example:

If the YouTube Stream key is 5zkh-ptxp-08t6-8ykc

And the YouTube Stream url is rtmp://a.rtmp.youtube.com/live2

Please enter the following format under Configuration-Network-Advanced Settings-RTMP:

{Stream URL}/{Stream Key}

In this case, it would be rtmp://a.rtmp.youtube.com/live2/5zkh-ptxp-08t6-8ykc

3. Frame rate/bitrate too high with limited bandwidth. Please note streaming to YouTube takes your upload bandwidth.

However, please be aware that globally download bandwidth is generally higher than upload bandwidth (e.g., 200Mbps download vs 10Mbps upload). So it is essential that you know the upload bandwidth of your network package before determining the quality of streaming.

For HD level live streaming, at least 5Mbps is required and you should leave some bandwidth for less competitive upload events.

Therefore, if your stream lags a lot or if the stream fails to connect despite 1&2, you should try lowering the bitrate and frame per second.

For more information, please refer to: https://support.google.com/youtube/answer/3006768?hl=en

Internet Explorer Snapshot/Video Record Failed

Please add the camera’s IP or domain to the trusted sites of your internet explorer browser as follows and try restarting the browser.

Do NOT check the “require server verification (https:)” option.

Is there a joystick available for my IP cameras?

The answer is yes but we would not recommend that.

The reason is because IP cameras can already be remotely controlled via Smartphone anywhere with internet so it is generally very redundant to have a joystick (3D keyboard).

For more information about smartphone control, please refer to: https://sunbatech.com//faq/sunba-ip-camera-mobile-apps-can-use-control-dvr-nvr/

However, if you really want to have a joystick to control your IP camera, you can google “ONVIF joystick” on amazon.com. All of our IP cameras are ONVIF compliant.

We have customers who have used PTZOptics IP ONVIF keyboard and the PTZ function does work. The preset function, however, only works for the performance and smart series.

Is there an additional dome cover for the camera?

Please note if the camera is infrared, then it is unable to put a plastic cover on it because it will interfere with the infrared lights coming through.

You will need to use infrared transmissible materials to make such a cover. However, that will result in additional expenses.
That’s why infrared cameras are usually not covered.

If you put cheap plastic cover around your infrared camera, then at night it will generate blurry images.

However, if you are not interested in having the infrared feature, you may be able to put a plastic cover around the camera.

Our 502S and 205 series are infrared-free and thus has an external plastic cover.

Live View Failed Issue on Chrome (PC)

This is for model Illuminati only. Please follow the steps below to fix the issue:

 

1. ​Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin:

​And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H

2. While live viewing via Chrome, please make sure no “screen recording software” type software is running, which will cause a conflict with Chrome live viewing.

3. Make sure the camera is in TCP mode for Live View Parameters:

My auto tracking camera doesn’t track when ONVIF is enabled

This is usually because the NVR that the camera was connected to is sending other preset commands to the camera.

You will see a list of users for the camera under Configuration-System-User Management if you have the camera added to more than 1 client.

The “user operation time” is the last time the NVR sends the commands.

Note for ONVIF, there is a process of preset matching between the camera and NVR (you will see that in the log if you are familiar with Blue Iris).

Some NVR will override or interrupt the presets set in the camera, so if you encounter this, set the ONVIF user as media and only use the NVR for recording purpose.

 

<p>The post How To Setup Sunba IP Camera first appeared on NVR IPCAMERA SECURITY.</p>

1, RTSP to add
1、main stream：rtsp://ip address/11
2、vice stream：rtsp://ip address/12
Find “FFMPEG (H264)” this column, fill in information of RTSP in the URL.After adding can test is successful

Go to “Camera” option.

Input your camera ip address, User name and Password, click “Finish”, add camera succeed.

PDF Download : How-to-add-CamHi-camera-to-Ispy-下载

CamHi Pro Tutorial Guide

Read Next : V380 IP Camera Installation Manual

The difference between camhi and camhipro

The camera can use camhi and camhipro app at the same time, camhipro’s interface design is more modern, except for the interface there is no other difference, the functions are the same.

CamHi Instructions for use

The following tutorials are only available for the CamHi app.

How to add the camera

Warm Tip: This product only supports 2.4 GHZ WIFI. Before adding devices, make sure that your router is 2.4 GHZ WIFI, and your mobile phone is connected to 2.4 GHZ WIFI.

First, connect the camera power supply. After about 40S, you will hear the device tinkling sound. If you do not hear the tinkling sound, please press RESET 10S at the device base. If the equipment does not have audio, please judge by time.

Note:

1. Please use the power adapter matched with the camera to avoid damage to the equipment.
2. Don’t plug in wiring for power-on equipment; (After plugging in wiring, you can’t configure WIFI with one key)
3. One-click configuration WIFI only supports some models, and some models do not support one-click configuration WIFI.
4. Box camera, Dome camera and other models use connection hotspots to configure WIFI. See AP connection operation instructions for details.

Wired connection (only applicable to the equipment with internet access)

(1) Please connect the network cable and the equipment cable interface. The other end of cable connects the router, and the camera is on, waits the startup and completes the self-inspection (If you fail to self-check, please press the recovery key for a long time to restore the factory settings.).

(2)Click “add camera” on APP’s main interface to select “add UID by scanning QR code” (QR code above XXXX-XXXXXX-XXXXXX out of the machine body) or “LAN search UID” after the mobile phone connects the WIFI.

(3) Click the modelxxxx-xxxxxx-xxxxx of camera occurred in the camera list.

⑷ Return to the camera list by clicking “√”, then the camera is displayed online, and conduct the preview by clicking the camera.

Wirelss Installation(only for devices with WIFI modules)

After installing the mobile phone software, the mobile phone connects to WIFI, clicks Add Camera >Wireless Installation> Enter WIFI Password >Do you hear the sound? The system will be equipped with WIFI if it has been selected properly. When the WIFI configuration is successful, there will be voice prompt. (If you don’t have audio equipment, please see the picture prompt)

(1) Network Camera in Network; Select the corresponding UID

(2) Enter the camera password (the default password for the camera is admin).

(3) Click the completion button in the upper right corner to complete the addition of the camera.

Hot-spot connection (only suitable for devices with WIFI modules)

(1) The camera is powered on and waits for the completion of the self-inspection (if it fails to do so, press the recovery key for a long time to restore the factory settings).

(2) Open the WIFI search, choose the name of WiFi beginning with IPCAM-xxxxx, and enter the original password 01234567 (if you change your password, enter your modified password) as follows:

(3) After successful connection, the method of use is the same as that of wired connection.

4G Connection (only for devices with 4G modules)

(1) 4-G hot spot connection is shown below. After completing the 4-G hot spot wireless connection, the second step of Anzhao wired connection method begins to connect the device, close WiFi, open data flow, click on the device to connect, or scan the serial number of the fuselage (SN two-dimensional code above the fuselage) to connect, click on the camera to preview, such as Figure:

Function introduction

Introduction to real-time preview interface

1.Mirroring inversion + picture reversal

2.Lens zooming-in+ zooming-out and focus

3.Setting and invocation of presetting bit

4.Camera mode (infrared mode +full-color pattern + intelligent model)

5.Off

6.Sound opening and speech pattern

7.Quick photo

8.VCR

9.HD model

Cloud deck and presetting

1. Cloud platform control

⑴ Click the sliding screen on the real-time watching interface to control the camera rotation.

2. Presetting

⑴ Click the presetting icon and enter the presetting management interface.

⑵ Add the presetting: Several presetting could be added with the limit of 255.

⑶ Delete the presetting: Edit the set presetting by clicking.

The preset shortcut command table

PTZ Dome Camera Instruction List

2.5 Inch WI-FI Dome Camera Instruction List

Function	Mode Of Operation	Function	Mode Of Operation
Camera universal address	Address code 255	group first cruise preset 1-8（Dwell time 5 seconds）	Call 65 Preset
Enable Preset cruise line	Call 71 Preset	group second cruise preset 9-16（Dwell time 10 seconds）	Call 66 Preset
A cruise preset for 4 seconds	Call 75 Preset	group third cruise preset 17-24（Dwell time 15 seconds）	Call 67 Preset
A cruise preset for 8 seconds	Call 76 Preset	group fourth cruise preset 25-32（Dwell time 20 seconds）	Call 68 Preset
A cruise preset for 10 seconds	Call 77 Preset	group fifth cruise preset 33-40（Dwell time 30 seconds）	Call 69 Preset
A cruise preset for 15 seconds	Call 78 Preset	Group sixth fourth cruise preset 41-48（Dwell time 60 seconds）	Call 70 Preset
A cruise preset for 20 seconds	Call 79 Preset	group seventh cruise preset 49-56（Dwell time 90 seconds）	Call 72 Preset
Set the limit point A left	Call 91 Preset	group seventh cruise preset 57-64（Dwell time 120 seconds））	Call 73 Preset
Set the limit point B right	Call 92 Preset	clear all of the presets	Call 77 Preset
To enable A, B two scans	Call 93 Preset	Start A ,B Low speed scan	Call 87 Preset
To clear A, B two scans	Call 94 Preset	Start A ,B medium speed scan	Call 88 Preset
A 360 – degree scan, and A, B two scanning speed	Call 65、66、67、68 Preset,  the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degrees	Start A ,B fast scan	Call 89 Preset
clear all of the presets	Call 60 Preset	clear all of the preset	Call 90 Preset
360 degree scans  （Only applicable few model）	Call 99 Preset	Restore the factory	Call 94 Preset
Forced light off （Only applicable few model）	Call 88 Preset
Forced light on  （Only applicable few model）	Call 89 Preset
Auto control light  （Only applicable few model）	Call 90 Preset
Restore the factory	Call 96 Preset

Video playback and Download

Warm Tip: To watch and download remote videos, SD cards need to be inserted, while local videos are saved in the APP installation device.

1. Select the local or remote video to play, and control the playback speed. For example, select the local video, as shown in the figure:

2. Remote Video Download

Click on the video file in the video list interface, then click on download, the video file will be downloaded automatically. The downloaded video file will be saved in the local video-download interface. After the video download is completed, you can click on continue to download, continue to download other video files, or click to view, and automatically jump to the download record. Like an interface.

3. Remote Video Search
   In the video list interface, Search options are available to Video file length: 15-900 seconds can be set, default is 600 seconds.

select the video search range as needed.Note: Set the setting range on the reference software interface.

Note: Some models only support 15-600 seconds.

Alarm Setting

1.open the Alarm Setting

2.The Level settings;

High: Sensitivity value is more than 75;

Medium: Sensitivity value is about 50

low: Sensitivity value is less than 25.

Action with Alarm

1.Alarm Notification

Choose to turn on, indicating that the alarm will send a push message to the mobile phone.

2.Alarm SD REC

Select Open to Save Alarm Video to SD Card

3.E-mail Alarm with Pictures

Select to open, indicating that the alarm sent pictures to the designated mailbox

4.Save pictures to FTP server

Select Open to save alarm pictures to designated FTP server

5.Save videos to FTP SERVER

Select Open to send alarm video to designated FTP server

6.Picture num

Picture capture number 1-3 can be set up (part of the model support)

7.Set alarm ringing linkage

Choose to turn on, indicating that the camera will give an alarm sound when alarming, the type of sound, the duration of the call can be selected (part of the model support)

FTP Setting

1.Server Address：Fill in the erected FTP address.

2.Server Port：Fill in the port of FTP.

3.User Name and Password Fill in User Name and Password Setted in FTP Server.

4.After filling in, click the APPLY; finally, you can click the TEST FTP SETTOMGS to check whether you can send the picture to the FTP server.

Audio Setting and Video Setting

1.Audio Setting

⑴Linear input and microphone input settable.

⑵When the audio input type is microphone input, the input volume and output volume are 80 and 95, respectively, and some models are 14 and 9.

⑶When the audio input type is linear input, the input volume and output volume are 10 and 95, respectively.

2.Video Setting

⑴Bit Rate

The rate of the first bit stream and the second bit stream of the device can be customized.

⑵Frame rate

Frame Rate of First and Second Bit Streams of Customizable Devices.

⑶Image quality

1-6 can be set, default is 1, the smaller the value, the better the image level, the larger the bit stream.

⑷Video format

50 Hz and 60 Hz settable.

Email Setting

Send e-mail to QQ e-mail as an example:

1. Smtp Server: smtp.qq.com

2.Server port: 465

3.Encrypt Type: SSL

4.User Name and Password Fill in QQ Account and Authorization Code

5.Send To: Mailbox for Receiving Alarm Pictures.

6..Sender : Sender’s mailbox address, here is QQmailbox, for example.

QQ mailbox address should be filled in; (same as user name).

7.Subjects and information can be filled in at will.

8.After filling in, click the application button, and finally click the test button.Check if you can send an alarm message.

Local Picture

1.Click on the icon and enter the local picture sub-ID of the picture playback interface to save the click Edit to delete the picture.

2.Select the image you want to delete and click the button.

Camera Setting

Manual Download

PDF Manual Download : CamHi Instructions for use – Camhi下载

Camera list display mode

Click the camera list interface icon  to select the camera list in large or small image mode.

Sidebar settings

Click the camera list interface button, or swipe the screen to the right in the camera list interface to enter the APP sidebar. The APP name is displayed on the sidebar. the below displays APP version.

• Local file

Click Local File to enter the local file interface. This interface displays all the local videos and pictures saved by this camera on this phone. Click on the file to playback the video file or view the local picture. Click the Edit button to delete the file.

• More

Click the More button to check whether the APP has obtained the notification permission of the mobile phone. If the display is not enabled, the APP cannot send the alarm push message. Clicking enabled, you can jump to the setting interface to open the notification permission.

Video/Image search and view

Local recording playback and download

Find the camera to be viewed in the camera list interface, click the icon, select the recording page, the recording file will be displayed, you can sort according to the size and length of the video file, click the button, you can save the video file to the mobile phone album. Click the edit button, it can delete the selected video file.

View local snapshot images

Click on the image page in the local file interface, the local snapshot images will be displayed, the images will be sorted according to the capture time, click the preview thumbnail to view the image, click the button, you can delete or save the image to the album.

Remote video playback and download

Remote video playback

Click the button “camera list interface” to enter the remote recording list interface. The APP searches for the last 6 hours of video files by default. You can customize the sorting according to the recording time, click the video file, and then click play to playback the video files in the SD card of the device.

Remote video download

Click on the video file in the recording list interface, and then click Download, the video file will be downloaded automatically. The downloaded video file will be saved in the local recording interface. After the video download is completed, you can click to continue downloading, continue to download other video files, or click view, will jump to the local recording interface automatically.

Remote video search

Click the button on the recording list interface, the search option appears, you can select the recording search range as needed.

Search time range is optional

Function settings

When the camera is online, click the camera list interface or the live interface icon to enter the camera parameter setting interface.

Basic settings

Wifi settings

Display the WIFI network connected to the current device

Click to get the wireless network around the device, the device will search for the WIFI network in the current environment automatically; select the password to configure the WIFI of the current device.

Change password

The access password of the camera can be modified. When ticking display password, the password will be visible.

Alarm settings  

Alarm management and notification

• Alarm push

Select On to indicate that a push message will be sent to the phone when alarming.

• Device alarm

1.Motion detection alarm

Select On to indicate that the device has enabled motion detection. Clicking adjust motion detection, it can draw motion detection area and adjust motion detection sensitivity (This function is suitable for some models.)

2.Sound alarm

Select On to indicate that the device with microphone function. When the surrounding sound is greater than the intensity of the device check sound, trigger an alarm, click to adjust the sound alarm, you can adjust the sound alarm sensitivity

Alarm Linkage

• Alarm capture to SD card

Select On to indicate that the alarm capture picture is saved to the SD card.

• Alarm recording to SD Card

Select On to indicate that the alarm recording file is saved to the SD card.

• When the alarm is triggered, the device issues a siren

Select on to indicate that when alarming the camera will sound an alarm. Siren type and the duration of the siren is optional

Email alarm linkage

Select On to indicate that the device will trigger the alarm and send a picture to the mailbox. Click Configure Email to set the mailbox information.

Send an email to the QQ mailbox as an example:

Smtp server: smtp.qq.com

Port: 465

Secure connection: SSL

Username: QQ number of the outbox

Password: Authorization code of the outbox QQ mailbox

Receiving address: the mailbox that receives the alarm picture

Sender address: sender email address, here is the QQ mailbox as an example, you need to fill in the QQ email address (consistent with the user name). Subjects and content can be filled in casually. After filling out, click the Apply button, then click the Test button to check if you can send an alarm email.

FTP alarm linkage

1.Alarm recording is saved to FTP

Select On to indicate that the alarm recording file is saved to FTP.

2.alarm capture saved to FTP

Select On to indicate that the alarm capture image is saved to FTP.

Click Configure FTP to set FTP information.

Server address: Fill in the erected FTP address

Port: Fill in the FTP port

Username and password: Fill in the username and password set in FTP

After filling in, click the Apply button, then click the Test button to check if you can send an alarm picture to FTP.

Picture capture number setting

You can set the number of alarm capture pictures, 1-3 sheets are optional

This function is suitable for some models.

Audio/Video management

Video settings

• Code rate

Can customize device’s code rate of first code stream and second code stream

• Frame rate

Can customize device’s frame rate of first code stream and second code stream

• Code level

1-6 can be set, the smaller the value, the better the image level, the larger the code stream

• Video system

50Hz and 60Hz optional

Audio settings

• Input volume

Adjust the input volume of the device

• Output volume

Adjust the output volume of the device

SD Card recording and capacity

SD Card plan recording

• Whether to enable recording

Select on, the device will save the recording to SD card

• Recording file time

Can adjust the length of each recording file manually.

• Recording time period

1.Simple settings

Select Simple settings, the recording time period defaults to Monday-Sunday full-day recording.

2.Advanced settings

Select advanced settings to customize the time period for each day of recording manually

Enter the advanced settings interface, click the quick edit button, select the time period to be recorded, you can customize the recording time period; edit it, clicking the Finish button to save the settings.

SD Card settings

Can view the total space and free space of the device SD card, can format SD card

System settings

Device time settings

1、Synchronize device time to phone time

2、The device time zone can be set. After the time zone is set successfully, the device will restart automatically.

Initial settings

• Restart the device

The camera will restart after clicking

• Restore factory settings

The camera will reset after clicking

Device information

Can get the device information of the camera: including device name, device type, Network type, number of user connections, software version, IP address, Subnet mask, gateway, DNS, etc.

Check for updates:

After clicking, the camera will check the firmware version automatically. If there is a new version, it will prompt for updates, click to upgrade online

(This function is suitable for some models)

Function description of live broadcast interface

Ordinary camera interface

The ordinary camera monitoring interface is displayed in the small screen mode by default. The function selection button is displayed at the bottom of the screen. More function keys can be called to slide to the left in the blank space. The function description of the buttons is shown in the figure below.

Note: Some functions require device support

PTZ function:

For devices with PTZ function, use your finger to swipe the live video, the camera will rotate according to the direction of the finger.

Exit the live interface:

Press the blank space and pull down on the small screen interface or click the back button to exit the live interface.

Panoramic camera interface

The panoramic camera will have different live broadcast interfaces depending on the model. It subjects to the connected model. The key function description as following:

Exit the live interface:

Press the back button to exit the live interface

View the camera

After adding the camera for a few seconds, wait for the camera to connect to the camera automatically, prompt the online description to view the camera video, click on the camera that displays online to enter the camera live interface.Camera status description:

Connecting: At this time, the camera is establishing a connection with the network camera. According to different networks, the connection time is different.

Online: This status indicates that the device is connected properly; click to view the video;

Not connected: This status indicates that the device is offline

Password error: This status indicates that the camera login password is wrong. Clicking on the camera in this state will pop up the Change Password dialog box.

Add camera

Install the APP, connect the mobile phone to the WIFI network, enter the APP and click the Add Device button to enter the Add Device interface. If it is the first time to use or restore the factory settings: the camera is not connected to the network, clicking the new device; the camera that has connected to the network, clicking on the device in use

New device add

After clicking the “New Device” button, power on the device, wait for about 30 seconds, confirm that the device is working, click next.

Connected to Network cable

If the device is connected to the network cable, click the “Connected Network Cable” button, the APP will search for the UID of the device in the current LAN automatically. Selecting the UID to be added and click the Add button, the device will search for the nearby WIFI signal automatically to enter the wireless configuration interface. Enter WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI temporarily, click the “Do not configure, directly add” button, adding camera fter confirmation.

Un-connected to Network cable

If the device is not connected to the network cable, click the “Un-Connected to Network Cable” button to enter the interface for selecting the network type.

Sound wave configuration network support equipment: PTZ Camera, Card type camera, Bulb camera, Small flying saucer camera, etc.

AP configuration network support equipment: Box camera, PTZ Camera, Speed dome camera, Big flying saucer camera, etc.

Sound wave configuration network

When the power is turned on, the device will enter the waiting state, and the device will send out a “beep” sound intermittently. Click Next to scan the QR code of the device UID number with the mobile phone. If there is no QR code, click Skip. Enter the password of the WIFI signal to be configured, click to start the sound wave configuration, the system will configuration WIFI automatically. After WIFI configuration successfully, there is a voice prompt

AP configuration network

When the network cable is not connected, turn on the power, click to add, the APP will search for hotspot signals of nearby cameras automatically. The hotspot format is IPCAM-XXXXXX, the password defaults to 01234567. Selecting the hotspot of the camera to be added, clicks connect. After connecting successfully, enter the device add interface, click Add, enter the wireless configuration interface, enter the router’s WIFI password, click “Configure wifi and add”, after WIFI configuration  successfully, jump to the device list interface; if you do not want to configure WIFI, click the button ” Don’t configure, add directly”, add camera after confirmation.

Note: AP configuration network needs to open the phone’s GPS function first.

Add device in use

Scan QR code

Generate a QR code by using the online QR code generation tool, and then scan the QR code through the mobile APP to scan and add.

Search for nearby devices

1、Click the button “Search for nearby devices” to search for the ip camera in the wireless network where the phone is located, and select the corresponding UID.

2、Enter the camera password (the camera default password is admin)

3、Click the button “Add” to add a camera.

Delete camera

In the device list interface, long press the camera to be deleted or click the button “setting” to enter the camera setting interface, click the button “delete device” to delete the added camera.

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function. Settings like below.

The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page. When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size. After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:
send alarm and pictures to email
send captured pictures to assigned FTP server
send video recording to assigned FTP server
capture a picture, then save to TF Card
Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)
linkage Preset: after the alarm, call preset
alarm capture quanity, setting as required (1-3 pieces)

If you want set Email alarm, please tick ”E-mail Alarm and Send with Picture”. and then click “Email setting”

3. Setting Email

The items in above picture is mandatory fields need to fill in. If the filled content is not qulified, the setting will not be successful. After writing completed, click Apply firstly, then testing, it will reminder testing successfully when finished.

Note:

1. The server of sending email should support POP3 protocol. In order to strengthen security and reduce spam, Many mail server closed this protocol at present. So users need to check if the server support POP3 before choose mail server, otherwise the mail can not send successfully.
2. For some mail server using SSL certificate, it must enable SSL option, then can send email successfully.
3. Some mailboxes require additional security settings, such as Gmail messages, you need to log in to your google account, open to allow less secure apps in “Sign-in & security” page.

If your Gmail mailbox opened “2-Step Verification”, then you need to set up a separate “app passwords” for camera login,

How to set up “app password” you can click on the “Learn more” to get help

If you do not know the security settings of other mailboxes, we recommended use Gmail.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

How to set alarm to upload pictures and video to the FTP server

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function.

Settings like below. The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page.

When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size.

After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:

send alarm and pictures to email

send captured pictures to assigned FTP server

send video recording to assigned FTP server

capture a picture, then save to TF Card

Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)

linkage Preset: after the alarm, call preset

alarm capture quanity, setting as required (1-3 pieces)

If you want set alarm to upload pictures and video to the FTP server, please tick ”Save Picture on the FTP Server” and ”Save Video on the FTP Server”. and then click “Email setting”

3. Setting FTP Server

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

Timing capture and timing record of SD card

1.Timing capture

Choosing “save image to SD Card” or “save images to FTP server”, at a regular interval (can be set like above picture), the device will capture images saving to SD Card.

Click “FTP” into set FTP

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

2. Timing record

Video file duration: can set video file duration, default is 600 seconds.

Open video: can choose whether open video to TF Card

Stream: can set recording stream

recording time: set timing recording time as required

then confirm the camera support SD card and insert SD card, as shown in below picture:

How to view pictures card and download video of SD

Click “SD card” button in IE home page of camera.

Page will display the date of picture and video, select date.

Images folder to store pictures, record folder store videos.

Open images folder, click the images file name directly view picture.

Open record folder, click the record file name to download video.

CAMHI IP Camera Port mapping setting method

1. Please setup the IP address to be Static IP address.

2.Please modify HTTP port number.

The device HTTP port mapping to the external network router,
“External ports”: This port is corresponding to the access requirement of outside network
“Internal Port”: port for this equipment
“Service agreement” selects “ALL”
“IP address”: LAN IP address of the camera.

NOTE:
If your router supports UPNP function, you can also use UPNP port mapping automatically.
UPNP stands for universal plug and play, if you started UPNP, once the IP camera was connected into the LAN, it will communicate with the router of the LAN.
It will request the router to open a port to forward its own port. User doesn’t need to log in the router to set the port forwarding.

users in the use of the function, need to confirm a router also is enabled UPNP; Because many router model, not necessarily can very good support UPNP, testing and supporting the router is very good with, or suggest not start the function. At present test and TP-LINK router cooperate good.

<p>The post CamHi Pro Tutorial Guide first appeared on NVR IPCAMERA SECURITY.</p>

Analog Speed Dome, DVR, Coaxial Cable, RS-485 Cable

How to Control Analog Speed Dome by Pelco-D/P Protocol

1. Connect DVR and Analog PTZ Camera

• • 1.1 Power on analog PTZ camera