This is a user guide for CMSClient version V1.00.00.47, it’s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use Yoosee camera. The Yoosee software team will not release App for Windows based smartphone.

What CMSClient does?

CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it.  Users also can change yoosee camera’s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera’s password.

Installation of CMSClient software

The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall.  The software will keep communicating with remote servers intending to establish P2P connection, it doesn’t spy your video, doesn’t transmit/upload any video clips to remote servers.

Logon CMSClient Software

CMSClient software now allows users to login through three different types of account.

• Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.
• Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.
• Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.

Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.

How to add Yoosee Cameras?

After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.

Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “>>” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article – How to use Yoosee App’s sharing function?

How to use CMSClient software?

Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.

• Device property: change camera name, device password, rtsp password and group.
• Delete node: delete camera from this list/software.
• Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)
• Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640×480), HD equals 1280×720 or 1920×1080.
• IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password.  It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.

CMSClient Playback Function

You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.

Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.

If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article – How to play .264 video files from IP cameras/DVRs/NVRs?

CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.

• File save path: select the folder path to store recorded video footage.
• Reserve space: allowing users to modify reserved space for video storage in your HDD.
• Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.
• Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.
• Auto start record when monitoring: record video while watch video stream.
• Connect all of device automatically: automatically display video for all cameras/channels after logon software.
• Render mode: Directdraw, GDI
• Monitor: auto, rtsp, p2p
• Message notification: choose whether receiving message notification or not when there is a motion detection alarm.

If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.

<p>The post User guide for Yoosee App PC Software – CMSClient first appeared on NVR IPCAMERA SECURITY.</p>

Applications
The system is a standalone system. It need to connect with any monitor to
start live view (Such as PC monitor, TV etc.)
By adding a 3.5” SATA hard drive to the DVR, you can record&playback
videos.
By connecting the DVR to the Internet, you can view the cameras
anywhere anytime.

Note
This instruction is used to guide you install the system and remote
surveillance, more instructions please contact us

1 connecting your system:
1. Connecting your system

1 Connect the Camera to DVR and Plug Camera to power.
2 Connect monitor to the DVR with HDMI,VGA,BNC port
3 Connect the DVR to Router with an Ethernet cable
4 Plug the mouse to the USB port
5 Plug DVR to power1. Co

You will see the camera image on your screen within seconds
User Name: admin
Password: No password required, Pls just leave blank and login
Note: To protect your privacy, please right click Mouse > Go to Main
Menu > advanced>account> Users to change your password.
21 View on Smartphone

Step 1: connect the system with internet
A : how to connect DVR to LAN
Connect the DVR with router via Ethernet cable
B: setup the internet on DVR:
1 Right click the mouse>main menu>network
2 Please DHCP enable
3 Check if the DVR connect with internet successful y. right click the
mouse to get into DVR main menu>version>Nat status, only the Nat
status says “connected, The DVR have internet access

Step 2: Download the APP
Steps3s
Search XVRView on APP store or google play, or scanning the QR code:
How to find the DVR QR code: right click mouse get into DVR main
menu>Netword>Cloud

Step 3: Run the APP
A: Install the free XVRView
B: Tap click local login or Register a new user
C: Login the App, Tap Device Manage > Tap + button.

3 on PC Client Software
D: Config the following:
1 Name: make your own name.
2 Device ID: DVR SerialNo,you can find the SerialNo: main
menu>version>SerialNo
3 GID: Scan the QR code: right click the mouse>guide> Scan the “SN”
code
4 user’s name: admin
5 password: DVR login Password (default: No password, leave it blank)
6 channel: 4 or 8

3 View The Cameras on PC:

Open IE browser，enter into http://www.topscloud.net to log in Cloud
service network website.
1: Click “download” to download the activeX on your PC
Note: when first log in, you need install ActiveX, IE default stop the
ActiveX，so please go to <internet option>–<safe>–<custom
level>–<ActiveX>, and enable all ActiveX.
2 Choose by device: you can find the device id on DVR setting: main
menu>info>version>serial number
3 Enter the user and password, default is admin no password.

XVRView DVR Quick Setup Guide

4 Record video:
If you system don’t come with hard drive, you have to install a SATA
3.5 inch internal hard drive to record. This system works with most
3.5”SATA Hard Disk or 3.5 internal hard disk.

1. Install a Hard Disk (if your system has preinstalled Hard Disk,
please skip this step)
Unplug your DVR from power, unscrew and remove the top cover.
Connect the SATA power and data cables from the DVR to the
corresponding ports on your Hard Disk (as shown).

Place the Hard Disk into the DVR. Any cable should cross up over the
Hard Disk.
Holding the Hard Disk and the DVR, gently turn it over and line up the
holes on the Hard Disk with the holes on the
DVR. Using a screwdriver, screw the provided screws into the holes.
Assemble the cover.
Note: after you install a hard drive, please format the hard drive, right
click the mouse>main menu>record>HDD manage> format Disk
2 Setup to Record video:
Right click the mouse to get into DVR main menu>record>record

[Channel]: select the channel you want to record
Length/min: the recording video length
Schedule: Record according to the set video type (regular, detect, alarm)
and time section.
Manual: Record no matter the channel in any state.
Stop: Stop recording no matter the channel in any state.
Day: From Sunday to Saturday, if you select All.
[Recording type] set recording type.(Standard, Motion)
If you want to motion detection only, pls tick the square of motion only.
5 Playback video
Got into the DVR main menu>playback

Record querying conditions include: file storing place, record
time,record channel, record type (regular, alarm, manual). After
chose the querying condition, click search button , If files exist, you
can see the corresponding color displaying in the time column, Click file
list button , you can see the files one by one displaying.
Double click the files you want to playback in the file list or click in the
time column to playback.

Sync Mode: Enable sync mode, multiple channels playback at the same
time.
Zoom in: Click left mouse to drag out an area, and then move mouse into
the area, after that click to enlarge, double click left mouse to exit
amplified state.
6 Motion detection Recording:
Get into the DVR main menu>sensor>motion detection

Select the channel you want to setup motion detect recording and tick
enable
Setup the sensitivity to minimize the false alarm
Region: you can select the motion detection area
Setup the the time duration
Setup motion detect linkage, tick send email, it will email alarm you
when motion triggered.
7 Email alert
Get into DVR main main menu>network>email

7 Video Backup
Plug in a USB flash disk to the DVR USB port
Get in the DVR main menu>backup

<p>The post XVRView DVR Quick Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Introduction

Mobotix cameras are known for their high-quality imaging and advanced surveillance capabilities. Whether you are using them for home security or professional monitoring, understanding how to set up and use these cameras is essential. This guide will provide comprehensive instructions, tips, and insights on Mobotix camera setup and usage to ensure you get the most out of your surveillance system.

Table of Contents

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Understanding Mobotix Cameras

What Makes Mobotix Cameras Unique

Mobotix cameras stand out in the surveillance industry due to their decentralized architecture. Unlike traditional cameras, Mobotix cameras process and store data internally, reducing the need for external storage and processing power. This results in a more reliable and efficient surveillance system.

Types of Mobotix Cameras

Mobotix offers a variety of cameras designed for different applications. These include:

Unboxing Your Mobotix Camera

What’s Included

When you unbox your Mobotix camera, you will find the following items:

Initial Inspection

Before starting the installation, inspect the camera and all components for any signs of damage. Ensure that all items listed in the manual are present.

Preparing for Installation

Choosing the Right Location

Selecting the optimal location for your Mobotix camera is crucial for effective surveillance. Consider areas with clear views of the intended monitoring space, minimal obstructions, and appropriate lighting conditions.

Required Tools and Accessories

To install your Mobotix camera, you will need:

Installing Your Mobotix Camera

Mounting the Camera

Begin by securing the mounting bracket to the chosen surface using the provided screws and anchors. Attach the camera to the bracket and adjust its position as needed.

Connecting to Power

Mobotix cameras can be powered using traditional power supplies or PoE. Connect the power cable or Ethernet cable to the camera and ensure a secure connection.

Securing the Setup

Double-check all connections and ensure that the camera is firmly mounted. Avoid loose cables that could be tampered with or damaged.

Network Configuration

Connecting to Your Network

Connect the camera to your network using an Ethernet cable. Ensure the camera is within range of your router or network switch.

Configuring IP Settings

Access the camera’s web interface to configure its IP settings. Assign a static IP address to ensure consistent connectivity and avoid IP conflicts.

Setting Up the Mobotix Software

Downloading and Installing Software

Download the Mobotix software from the official website. Follow the installation instructions to set up the software on your computer or mobile device.

Initial Software Setup

Open the Mobotix software and follow the prompts to add your camera. Configure basic settings such as date, time, and camera name.

Accessing Your Camera Remotely

Remote Access Setup

To access your camera remotely, configure port forwarding on your router. This allows you to view your camera’s feed from anywhere with an internet connection.

Using Mobotix Mobile Apps

Mobotix offers mobile apps for both Android and iOS devices. Download the app, log in with your camera’s credentials, and access live feeds and recorded footage on the go.

Configuring Camera Settings

Adjusting Image Quality

Within the camera’s settings, you can adjust the image resolution, frame rate, and compression to suit your needs. Higher resolution and frame rates provide clearer images but require more storage.

Motion Detection Settings

Enable motion detection to receive alerts when movement is detected within the camera’s field of view. Configure sensitivity and detection zones to reduce false alarms.

Notifications and Alerts

Set up email or push notifications to alert you when motion is detected or other events occur. Customize the alert settings to receive timely updates.

Integrating with Other Systems

Connecting to NVRs and DVRs

Mobotix cameras can be integrated with Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) for centralized storage and management of video footage.

Integration with Home Automation

Integrate your Mobotix camera with home automation systems like SmartThings or Amazon Alexa for enhanced functionality and control.

Troubleshooting Common Issues

Connectivity Problems

If you experience connectivity issues, check your network settings, cables, and power supply. Restarting the camera and router can often resolve these problems.

Image Quality Issues

Ensure the camera lens is clean and unobstructed. Adjust settings for lighting conditions and check for firmware updates that might improve performance.

Software Errors

Reinstall the Mobotix software if you encounter persistent errors. Contact Mobotix support for assistance if problems continue.

Maintenance and Upkeep

Cleaning the Camera

Regularly clean the camera lens and housing to ensure clear images. Use a soft, dry cloth to remove dust and debris.

Firmware Updates

Check for firmware updates periodically to keep your camera up to date with the latest features and security enhancements.

Regular System Checks

Perform regular checks on your camera system to ensure all components are functioning correctly. Test connections, image quality, and motion detection settings.

Advanced Features of Mobotix Cameras

Thermal Imaging

Mobotix thermal cameras detect temperature variations, useful for identifying heat sources and monitoring environments where temperature control is critical.

Advanced Analytics

Utilize advanced analytics features such as object tracking, heat mapping, and behavioral analysis to enhance your surveillance capabilities.

Audio Capabilities

Many Mobotix cameras include audio input and output, allowing for two-way communication and audio recording.

Security Best Practices

Securing Your Camera Network

Protect your surveillance network by using strong passwords, enabling encryption, and regularly updating firmware and software.

Data Encryption

Encrypt stored and transmitted data to prevent unauthorized access. Use secure protocols such as HTTPS and SSL for data transmission.

User Access Management

Limit access to your camera system to authorized users only. Assign different access levels based on roles and responsibilities.

User Guide for Everyday Use

Live Monitoring

Monitor live feeds from your Mobotix camera using the software or mobile app. Use the PTZ (pan-tilt-zoom) features to focus on specific areas of interest.

Reviewing Footage

Access recorded footage through the Mobotix software. Use search and playback functions to find and review specific events.

Exporting and Sharing Videos

Export video clips for sharing or storage using the software. Choose appropriate file formats and resolutions for your needs.

Mobotix Camera Accessories

Additional Lenses

Expand your camera’s capabilities with additional lenses for different focal lengths and viewing angles.

Mounting Options

Choose from various mounting options such as wall mounts, ceiling mounts, and pole mounts to suit your installation requirements.

External Storage Solutions

Use external storage solutions like NAS (Network Attached Storage) devices for extended video storage and backup.

Comparing Mobotix Models

Key Features of Popular Models

Compare key features of popular Mobotix camera models, such as resolution, frame rate, and special functions.

Best Use Cases for Each Model

Identify the best use cases for each Mobotix model based on features and specifications. Choose the right camera for your specific surveillance needs.

Case Studies and Applications

Real-World Examples

Explore real-world examples of Mobotix camera installations and their impact on security and surveillance.

Industry-Specific Uses

Learn how different industries utilize Mobotix cameras, from retail and healthcare to industrial and educational settings.

Customer Support and Resources

Contacting Support

Reach out to Mobotix support for assistance with technical issues, installation questions, or warranty inquiries.

Online Resources

Access online resources such as user manuals, installation guides, and troubleshooting tips on the Mobotix website.

User Communities

Join Mobotix user communities and forums to share experiences, seek advice, and stay updated on the latest developments.

FAQs

What is the warranty period for Mobotix cameras?

Mobotix cameras typically come with a three-year warranty, covering defects in materials and workmanship.

Can Mobotix cameras be integrated with third-party software?

Yes, Mobotix cameras are compatible with many third-party surveillance software solutions, allowing for flexible integration.

How do I reset my Mobotix camera to factory settings?

To reset your Mobotix camera, locate the reset button on the device, press and hold it for about 10 seconds until the camera reboots.

Are Mobotix cameras weatherproof?

Many Mobotix models are designed to be weatherproof and can withstand harsh environmental conditions, making them suitable for outdoor use.

What types of storage options are available for Mobotix cameras?

Mobotix cameras support various storage options, including internal SD cards, external NAS devices, and cloud storage solutions.

Can I view my Mobotix camera feed on my smartphone?

Yes, you can view live and recorded footage from your Mobotix camera using the Mobotix mobile app, available for both Android and iOS devices.

Conclusion

Summary of Key Points

Setting up and using Mobotix cameras involves several steps, from installation and network configuration to advanced settings and maintenance. By following this comprehensive guide, you can ensure a successful surveillance system that meets your security needs.

Final Tips

Always keep your camera firmware and software up to date, regularly check and clean your cameras, and utilize the advanced features to maximize your surveillance capabilities.

.

<p>The post Mobotix Cameras setup and detailed guide v3 first appeared on NVR IPCAMERA SECURITY.</p>

ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.

Live View Settings

The Live View is the first screen you will see when your camera connects to the app. It includes the following features:

Digital Zoom

Zoom in on a certain part of your camera’s image to magnify details.

1.From Live View, tap .

2.Tap your preferred zoom range.

3.Tap OK to save.

Color Palette

Select your camera’s color palette for enhanced visual representations of thermal imaging.

1.From Live View, tap .

2.Tap on one of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

Record Images & Videos

1.From Live View, tap .

2.Tap the screen to display the capture and record icons.

3.To capture images: Tap .

4.To start or stop recording videos: Tap .

Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.

Function Settings

Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.

Laser Pointer

Use the laser pointer to illuminate a point of interest with a bright spot of colored light.

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

After a few seconds, the laser pointer automatically turns off.

Fire Detection

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

Hot & Cold Points

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

System Settings

Customize your camera’s system settings or sign out.

Automatic Sleep Mode

Select how long your camera waits before entering sleep mode.

Automatic Shutdown

Select how long your camera waits before turning off.

Change Measurement Unit (Meter to Feet)

Change your camera’s measurement unit.

Sign Out

Disconnect your camera from the app by signing out of the app.

Restore to Default Settings

Restore your camera’s menu and app settings to its factory default settings.

ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera.

.

Camera’s image/screen is blurry.

Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.

Camera’s Wi-Fi hotspot is not showing.

• Wait a moment for it to appear in your phone’s Wi-Fi settings.

• When enabling your camera’s hotspot in your camera’s settings, try to press  a couple more times.

• Ensure you have allowed the app to use your location, otherwise it will not be able to detect your camera’s Wi-Fi. Navigate to your phone’s settings, then open the Thermal Connection app settings, and enable Location — While Using the App.

Camera is not connecting to the app.

The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.

Camera has disconnected from the app.

Camera’s Live View is frozen in the app.

If the Live View is frozen perform a hard close of the app, then open it again.

Digital zoom is not working.

Digital zoom will not work while your camera’s menu is open. Press  to exit the menu.

Camera is not recording images and videos.

Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press  to exit the menu.

Camera’s screen is black.

Restart your camera. Press and hold  to turn your camera off, and then back on.

Camera is not charging or slow to charge.

• Ensure you use the supplied micro-USB cable and that it is properly connected.
 DANGER

◦ Improper battery replacement or use may result in fire, explosion, or other hazards.

◦ Only use accessories regulated by the manufacturer. Never use the charging cable or power adapter with another product.

◦ Make sure the plug is properly connected to the power socket.

◦ DO NOT charge your camera within 2 m of flammable materials.

◦ DO NOT connect multiple devices to one power adapter. The plug in the power socket could overheat and possibly cause a fire.

• Ensure the USB Mode is set to Off.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to USB Mode.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s battery keeps draining.

You can preserve your camera’s battery life in the following ways:

• Turn off any camera settings or functions that are not being used.

• Use your camera without the app. First, sign out your camera from the app, and then turn the Wi-Fi hotspot off. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to WiFi.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera to go into automatic sleep mode after 1 minute of inactivity has passed. First set your camera’s sleep mode (Suspend Mode) to be automatic, and then set the automatic sleep mode (Auto Suspend) to 1 minute.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Suspend Mode.

◦ Press  to open the setting.

◦ Press  to select Automatic.

◦ Press  to confirm your setting.

◦ Press  to navigate to Auto Suspend.

◦ Press  to open the setting.

◦ Press  to select 1 Min.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s screen brightness to low.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Brightness.

◦ Press  to open the setting.

◦ Press  to select Low.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s automatic shutdown to 60 minutes or less. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Auto Shutdown.

◦ Press  to open the setting.

◦ Press  to select 60 Mins or less.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s image has lots of graininess or scratches.

• Turn your camera off, attach the lens cap, and allow it to rest for a few hours before using again.

• To improve your camera’s image quality set the FFC Mode to Auto. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to FFC.

◦ Press  to open the setting.

◦ Press  to select Auto.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• To manually correct pixel defects in your camera’s image, set the DPC settings to Manual. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to DPC.

◦ Press  to open the setting.

◦ Press  to select one of the options:

· Auto: (Default) Your camera automatically calibrates defective pixels.

· Press  to start auto DPC.

· Close the lens cap until your camera signals that auto correction is complete.

· Manual: Correct the defective pixels manually.

· Press  to start DPC manually.

·  Press to switch between the X-axis and Y-axis.

· Press and hold  or  to start correction.

· Restore: DPC is restored to original state.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera.

.

How does my thermal monocular camera work?

To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.

Is my thermal monocular camera battery-operated or hard wired?

Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.

Does my thermal camera only work at night?

No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.

Can my thermal camera see-through walls, metal, or glass?

No, thermal imaging cameras do not see-through surface but detect surface temperatures.

Is thermal imaging and night vision the same thing?

No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.

Can bright sunlight damage my camera’s lens?

Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.

What is the clicking noise my camera makes?

This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.

Should I charge my camera’s battery before first use?

Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.

How do I charge my camera’s battery?

Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.

How do I turn my camera on or off?

Press and hold .

Where can I find the mobile app?

The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.

See the article Connecting to the App for more details.

Why do I need to allow my Location Permission on the app?

The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.

How do I connect my camera to the app?

See the article Connecting to the App for full details.

How do I disconnect my camera from the app?

For steps on disconnecting your camera from the app, see the article Using the App.

What is my camera’s Wi-Fi name and password?

Where can I find my camera’s serial number?

Your camera’s serial number can be found on:

• The serial tag located on the side of your camera.

• Your camera’s system information.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to (System Information).

◦ Press  to open your camera’s system information.

How do I record images & videos?

• To capture images: Press 

• To start or stop recording videos: Press and hold  for 3 seconds. A blinking red dot next to a recording timer on the left of the screen indicates that your camera is recording.

Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.

For steps on recording images and videos from the app, see the article Using the App.

How do I zoom in my camera’s image?

To switch the zoom range: Press . Keep pressing to zoom in and out.

For steps on using digital zoom from the app, see the article Using the App.

How do I turn the laser pointer on?

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

To turn the laser on: Quickly press  two times.

For steps on using the laser pointer from the app, see the article Using the App.

How do I change my camera’s color palette?

To quickly change the color palette: Press .

For steps on switching the color palette from the app, see the article Using the App.

Which color palettes can I choose from?

Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

How do I measure my target’s distance?

Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.

• Press and hold  to open the menu.

• Press  or  to navigate to Ranging Mode.

• Press  to open the setting.

• Press  to select one of the options:

◦ Wolf: Measure your distance from a wolf, with a pre-set height of 1.2 m.

◦ Customize: Enter a custom height to measure your distance from your target.

◦ Wild Boar: Measure your distance from a boar, with a pre-set height of 0.9 m.

◦ Human: Measure your distance from a human, with a pre-set height of 1.8 m.

◦ Rabbit: Measure your distance from a rabbit, with a pre-set height of 0.3 m.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change my camera’s measurement unit?

For steps on changing the measurement unit from the app, see the article Using the App.

How do I track hot & cold points?

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

• Press and hold  to open the menu.

• Press  or  to navigate to Hot Point.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Hot and cold points is turned off.

◦ On: Your camera will track hot and cold points.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on enabling hot & cold points from the app, see the article Using the App.

How do I enable fire detection?

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

• Press and hold  to open the menu.

• Press  or  to navigate to Fire Warning.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection is turned off.

◦ High, Middle, or Low: Your camera will detect fires based on the sensitivity level.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on setting fire detection from the app, see the article Using the App.

How do I enable the fire detection alarm?

Set your camera to sound an alarm when fire is detected in the image.

Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.

• Press and hold  to open the menu.

• Press  or  to navigate to Alarm.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection alarm is turned off.

◦ On: Your camera will sound when fire is detected.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I export recordings?

Export recorded images and videos from your camera’s microSD card.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Select files to export, then copy them onto your computer.

• After exporting, disconnect the micro-USB cable from your camera and computer.

• Press  to select USB Mode Off.

• Press  to confirm your setting.

• Press  to exit the menu.

Where does my camera store recorded images and videos?

Your camera stores recorded images and videos onto the microSD card.

What is my camera’s maximum storage capacity?

You can insert a microSD card with up to 256GB storage space.

How do I hide the icons on the top right of my camera’s image?

• Press and hold  to open the menu.

• Press  or  to navigate to Status Bar.

• Press  to open the setting.

• Press  to select Off.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change the language displayed in my camera’s menu?

• Press and hold  to open the menu.

• Press  or  to navigate to Language.

• Press  to open the setting.

• Press  to select your preferred language.

• Press  to confirm your setting.

• Press  to exit the menu.

Note: This will only change the language in your camera’s menu, not the app.

How do I restore my camera’s settings to default?

For steps on restoring your camera’s settings to default from the app, see the article Using the App.

How do I update my camera?

Update your camera through the microSD card.

Note: To download the latest firmware update for your camera, contact the Technical Support team.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Copy the update program to the microSD card.

• Press and hold  and  at the same time for 3 seconds. A blue screen will indicate that an update is in progress.

After a few minutes the update will complete and you will see your camera’s live view image.

Where can I download my camera’s latest firmware update?

To download the latest firmware update for your camera, contact the Technical Support team.

Can I mount my camera to a tripod?

Yes, the tripod thread can be found on the bottom of your camera.

Can I access my camera’s Live View from an external monitor?

Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.

What is the buzzer option in the app settings?

The buzzer is not compatible with your camera.

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.

Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.

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Step 1 – Download the App

Download your camera’s mobile app, Thermal Connection.

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Step 2 – Enable Your Camera’s Wi-Fi Hotspot

Looking into your camera:

• Press and hold  to open the menu.

• Press  or  to navigate to WiFi.

• Press  to open the setting.

• Press  to select AP (Access Point).

• Press  to confirm your setting.

• Press  the exit the menu.

Step 3 – Connect to the App

You will now be able to view your camera from the app and make some minor setting adjustments.

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<p>The post Thermal Monocular Camera user manual first appeared on NVR IPCAMERA SECURITY.</p>

VOSKER V300 Ultimate Camera Setup and User Guide

HOW TO UPDATE YOUR V300 ULTIMATE CAMERA FIRMWARE

VOSKER V300 Ultimate
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Latest firmware released: January 23, 2024

Installation instructions for PC :

Installation instructions for MAC :

How to Install your V300 Ultimate Camera

Before installation

Verify:

What you’ll need for installation

Choose between:

Recommended installation – Camera

Recommended installation – Universal Solar Power Bank

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

Download:

› Quick Start Guide (PDF)

Troubleshooting steps:

If the Universal Solar Power Bank is discharged, charge it by plugging the DC power adapter in the 5 V IN port.

CAUTION:

WARNING: Failure to follow these safety instructions may result in fire, electric shock, damage, or other injuries. This power pack is not a toy. Keep away from children and operate outside.

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HOW TO INSTALL YOUR V300 CAMERA

Before installing your camera, we recommend that you test the coverage of the location you will be placing your camera. Consider using a VOSKER security box to protect your V300 security camera against theft and breakage.

Here are some of the best practices for installing your VOSKER camera:

Note: Make sure to place the camera in an area that gets a good amount of sunlight during the day (enough to cover 50% of the solar panel). This will help maximize the battery life of your camera.

For more information on how to install your VOSKER camera to get the best picture quality, read the article “What Can I Do To Increase My Photo Quality?”.

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HOW TO ACTIVATE MY V300 CAMERA?

Before activating your camera:

Note: A 24-hour charge of the battery unit is recommended before the first-time installation.

Activating your camera with VOSKER mobile app:

Activating your camera with the VOSKER web app:

Turning your camera on:

The V300 powers on and secures a strong signal.

Note: There may be a 20-120 seconds delay for the camera to make the first communication or transfer the first photo/video to the app.

EVERYTHING YOU NEED TO KNOW ABOUT V300 LIVE STREAMING

A strong cellular signal on both devices will ensure smooth live streaming.

The V300 series offers the amazing feature of live-streaming as a 40-minute add-on that can be shared between compatible devices over a 12-month period.

Want to test it out first? Upon activation, every V300 includes two minutes of live streaming during the free seven-day trial period.

How to start a live-streaming

What is the difference between live-streaming and 10-second Full HD video?

The live-streaming allows you to see what is happening live around your camera. It can last as long as you have live-streaming minutes in your account. It is great when you receive a notification, and you want to check if there are still some movements.

Your camera stores a 10-second Full HD video on the servers at every detection. You can request the video to understand better what happened during the detection. Simply click on a photo and press the button “Request Full HD video”.

What is the impact on the battery life?

The more you use those features, the more it takes a toll on the battery life.

This is especially true if the V300 doesn’t get a steady and strong signal. Just like your cell phone, the camera will work harder to connect to the cellular tower and communicate information.

If you see the battery life dropping, consider adding the Universal Solar Powerbank to sustain your camera from 6 to 12 months.

How to buy additional live-streaming minutes?

You can easily purchase a live-streaming add-on which will add 40 minutes shareable among all VOSKER streaming devices for the next 12 months.

Mobile app:

Web app:

Warning: you need a transmission plan (Base, Alerted or Elite) before buying the live-streaming add-on.

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<p>The post VOSKER V300 Ultimate Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

Learn About Active Deterrent Security Cameras

What Are Active Deterrent Security Cameras?

Active deterrent security cameras aren’t your typical security devices. They integrate advanced technology to proactively prevent criminal activities. Key features include built-in lights, sirens, sounds, and two-way audio.

The Importance of Active Deterrent Security Cameras

You might be wondering, why go the extra mile with these advanced features? Well, the answer is simple: prevention is better than cure. These cameras are designed not just to record incidents but to prevent them altogether.

Crime Prevention

A well-placed security camera can make all the difference. Thieves and intruders are less likely to target a property laden with visible deterrents.

Enhanced Safety

Knowing that your premises are being actively monitored can make you feel safer. Immediate alerts and real-time communication add an extra layer of safety.

Peace of Mind

There’s nothing like the peace of mind that comes from knowing your loved ones and valuables are secure. Active deterrent cameras provide a constant layer of security, ensuring you sleep a little easier at night.

Key Components of Active Deterrent Security Cameras

SIREN AND SPOTLIGHT

Active Deterrence security cameras can activate a loud siren with flashing light or spotlight when motion is activated to deter any potential threats. The light and sound features can be easily customized to meet your specific needs. These cameras are equipped with both traditional infrared night vision and LED spotlight mode for full color images at night when desired. Further, you can set the motion detection to trigger only when humans and/or vehicles are detected to produce the most accurate motion alerts.

Lights

These cameras often come with powerful LED lights that can illuminate large areas. Imagine being able to light up your entire driveway or backyard!

Siren

An ear-piercing siren can scare off even the most determined criminals. As soon as suspicious activity is detected, the siren can be activated to alert both you and the intruder.

Two-Way Audio: A Game-Changer

Two-way audio allows you to communicate in real-time through your security camera system. This feature enhances the effectiveness of the camera by enabling you to interact directly with whoever is on your property.

All our active deterrence security cameras have a built-in microphone and speaker for 2-way audio functionality from your smartphone using our mobile app. The 2-way audio feature provides an extra layer of security by enabling real-time, remote communication with individuals near the security camera. The 2-way audio feature can be used in many different scenarios.

Benefits of Having Two-Way Audio

Advantages of Lights in Security Cameras

Deterrence Effect

A bright light shining in the face of a potential intruder can be incredibly disorienting and threatening. It’s a simple but effective means of deterring unwanted visitors.

Visibility in Low-Light Conditions

If criminals think they can hide under the cover of darkness, security lights will make them think twice. These lights ensure your cameras capture clear footage, no matter the time of day.

Advantages of Sirens in Security Cameras

Immediate Alert

Imagine hearing a siren blaring in the middle of the night because someone tried to break into your home. That’s an alert you can’t ignore!

Deterrence to Intruders

The sound of a siren is universally understood as a signal to leave immediately. It’s a powerful tool that can send intruders running before they do any damage.

Advantages of Sound in Security Cameras

How Two-Way Audio Enhances Security

Real-Time Communication

Two-way audio adds a dynamic layer to home security. You’re not just watching; you’re interacting.

Interactive Deterrence

Being able to speak directly to someone on your property – whether friend or foe – provides a significant deterrent effect. Just imagine telling a suspicious individual that the police are on their way!

Installation and Setup

Easy Installation Tips

Setting up these cameras is straightforward. Most models come with comprehensive guides, and you can have them up and running in no time.

Choosing Strategic Locations

Placement is key. You want to cover all entry points and any other areas that could be potential targets.

Best Practices for Using Active Deterrent Security Cameras

Regular Maintenance

Keep your cameras clean and check for any updates to the software. Regular maintenance ensures your system remains effective.

Updating Software

Cybersecurity can’t be overlooked. Ensure your cameras are running the latest firmware to protect against hacking and other cyber threats.

Popular Brands and Models

Overview of Leading Brands

We at CCTV Security Pros offer a variety of active deterrent security cameras

Comparison of Top Models

Learn more about our top active secuity cameras and systems here!

Cost vs. Benefit Analysis

Initial Investment

Active deterrent cameras can require an upfront investment. However, what you spend now can save you thousands in potential theft or damage costs.

Long-Term Savings

Consider the long-term benefits: lower insurance premiums, reduced risk of theft, and peace of mind. Over time, these cameras pay for themselves.

Customer Reviews and Testimonials

Real-Life User Experiences

There’s no better way to gauge effectiveness than by hearing from those who’ve used these systems. Real user reviews often provide insights you won’t find in product descriptions.

Effectiveness in Various Scenarios

From deterring package thieves to keeping an eye on nighttime activity, these cameras have proven effective in a myriad of situations.

Conclusion

In today’s unpredictable world, security can’t be taken lightly. Active deterrent security cameras with lights, sirens, sound, and two-way audio offer a comprehensive solution to protect your home or business. From deterring intruders to providing you with peace of mind, these advanced systems are worth the investment.

To purchase, learn more, or view our full line of security cameras and systems.

FAQs

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<p>The post ​Active Deterrent Security Cameras first appeared on NVR IPCAMERA SECURITY.</p>

Tapo was created to engage in the small intelligent appliances market, to help people adopt a new smart home lifestyle at an affordable cost. That’s why we insist on Smart, Easy, Secure.

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What should I do if I fail to configure the Tapo Smart Plug?

The Tapo app will guide you step by step during the initial configuration, but you may not be able to get through all the steps due to some interference. This FAQ will tell you what to do if you have trouble getting through a certain step.

Case 1

The phone is looking for the smart device via Bluetooth or its default 2.4GHz WiFi, if you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

Tapo Smart Camera FAQ v1

Case 2

If you are unable to find your home Wi-Fi network, please refer to the following suggestions.

Troubleshooting tips:

1. The signal strength of your home Wi-Fi network is a bit weak, move the smart device closer to your router for a try.

2. Ensure your home Wi-Fi network is a 2.4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi connection.

3. If it doesn’t display the Wi-Fi name of the router automatically, please click on “RECAN” at the upper right corner to refresh the Wi-Fi list.

4. If the router’s SSID is hidden, please choose “Other” to input SSID and password manually.

5. Please change the wireless channel of the 2.4G Wi-Fi network to 1, 6 or 11.

6. Reset the device as per QIG/UG and go through the process again.

Case 3

If you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

1. Ensure you have selected the correct home Wi-Fi network and have entered the correct wireless password. If the Wi-Fi network or password is incorrect, click on “Choose a Network” and select the Wi-Fi network again.

2. Make sure your smart device is within the Wi-Fi range of your router.

3. Turn your phone’s or tablet’s Bluetooth off and back on.

4. If the problem persists, try to reset the smart device as per UG/QIG, and then set it up again.

5. Check if there is a firewall on your router. If yes, please turn it off.

6. Change the wireless security type of the 2.4G network to WPA2.

7. Try to connect the Tapo plug to the hotspot of your cell phone or another wifi network. If it works, please upgrade the firmware for the plug, then reset and reconnect it to your router.

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What features does Tapo smart plug and Tapo smart switch support?

Currently the Tapo plug and switch supports the following features:

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How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

The Tapo camera supports the RTSP and Onvif protocol, so it can work with third-party NVR or NAS devices that also support the RTSP/Onvif protocol. If a user wants to view the live stream of the camera with a third-party app like VLC Player, iSpy, here is the method for him.

Notes:

1. The username/password is the camera account that you created via the Tapo app. If you haven’t created the username and password, please follow the instruction of Step 1 in this article.

2. The IP address is the camera’s IP address assigned by your host router. You can find it on your host router’s DHCP list or in the Tapo app (Go to the Device Settings page of the camera and tap Device Info to see its IP).

3. If you want to view the live stream of the Tapo camera with a third-party app remotely, you will need to open port 554 for the camera on your host router first. Please enable the TCP forwarding for port 554.

4. You could use ONVIF standards to add the Tapo camera with its username/password and IP address. Please see the example of iSpy in Case 2 to know how to use onvif protocal to control the camera.

5. For Tapo C310, the resolution of the stream1 is determined by the video quality set on the Tapo APP.

If you need to watch the 3MP HD Video via RTSP, please change the video quality to Best Quality on the Tapo APP and use: rtsp://IP Address/stream1

6. If the Camera is inserted microSD card and subscribed Tapo Care, its RTSP stream will fail. You need to remove microSD card or cancel Tapo Care to get its RTSP stream.

7. If you find that there’s no or very little sound when using RTSP/Onvif to watch live stream, please adjust the camera microphone on Tapo APP.

Apart from the Tapo app, Tapo cameras can work with other third-party software to use and manage your Tapo camera.

Note: Before you start, make sure the computer/NAS/NVR and your camera are connecting to the same network or can visit the public IP and port of your camera.

Step 1: Create a camera account in the Tapo app

1. On the Home page, tap on your camera model card to go to the camera Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Advanced Settings, then select Camera Account to create an account (username and password) for camera login on other portals.

You will see a prompt like below (About Camera Account), please read it and tap Understand and Agree to Use, then you can create an account for the camera.

Note: The username and password should contain 6 to 32 characters.

Step 2: Add your Tapo camera on iSpy (Example of Onvif protocol connection)

1. Run the iSpy software on your computer.

2. Click Add on the top left menu and select ONVIF Camera.

3. Enter the Username and Password that you set for your camera on the pop-up window, select Network Address, and click Next. You can customize other parameters if needed.

4. Choose the video resolution and click OK.

5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click Finish to complete adding your camera to iSpy.

6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion detected, set recording schedules, record videos and more.

Step 3: Watch your Tapo camera on VLC (Example of RTSP protocol connection)

1.Open the VLC software, select Media > Open Network Stream

2.Fill in the URL of the Tapo camera

The URL of the RTSP live stream for the Tapo cameras will be:

For high quality stream1: rtsp://IP Address/stream1

For low quality stream2: rtsp:// IP Address/stream2

In some software, the URL need to add the port to access live stream, the default port is 554:

For high quality stream1: rtsp://IP Address:554/stream1

For low quality stream2: rtsp:// IP Address:554/stream2

If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:

https://community.tp-link.com/en/smart-home/forum/topic/652710

To get to know more details of each function and configuration, please go to Download Center to download the manual of your product.

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How to factory reset the Tapo or Kasa smart plug

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To restore a Tapo or Kasa smart plug to its factory default settings and re-enable the setup mode, please press and hold the power button for 10 seconds.

The LED status for a factory reset varies by model:

After a completing the reset, you can then connect and configure the device in the Tapo App.

How to avoid noise when monitoring the sound from Tapo camera

Tapo cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below. But to increase or decrease the volume, you need to press the volume button on your phone.

Why is there noise?

Noise is a physical phenomenon and it’s actually inevitable. Basically, the IP cameras including other brands’ have background noise more or less. And those cameras which seem to generate less noise probably have worse sound collecting performance. Tapo cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.

How to reduce the noise?

1.     Please keep your mobile device away from the camera as much as possible. The Tapo camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.

2.    Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.

Your understanding is highly appreciated!

How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

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The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo&Kasa cameras. You can tap the button on the Tapo app>Cameras tab to quickly apply the preset settings to the cameras when you are home or away.

Note:

Here we take the Home Mode as an example.

For Tapo Cameras:

1. Open Tapo APP, find the Cameras tab at the bottom, and locate the Detection Mode section.

You can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three-dots option.

2. Click on Add Devices if you want to add more cameras to the Home mode.

Click on the Edit icon at the top right corner if you want to delete cameras from the Home mode.

3. Select the camera you want to edit the mode settings. Here we take Tapo C200 as an example, and you can change the Privacy mode, Detection, Alarm, and Notification settings of the camera.

Take the Motion Detection feature as an example. You can click on Motion Detection to turn it on or off, change the Motion Sensitivity, and set the Activity Zones on the Motion Detection page.

And you can also click on Detection>Person Detection or Baby Crying Detection to turn them on or off, and tap Alarm and Notifications to configure the related settings.

4. Click on the Back icon at the top left corner of the Tapo C200 page if you have changed the configurations, and click on other cameras if you want to change their configurations.

After completely presetting the Home or Away Mode, you can tap the Home mode or Away mode card on the Tapo app>Cameras tab to switch your cameras’ settings quickly.

For Kasa Cameras:

Here we take KC115 as an example.

1. Open the Tapo app, find the Cameras tab at the bottom and you can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three dots option.

2. Select the camera you want to edit the mode settings and enter the Detection & Alerts page.

3. You can change the Privacy mode, Detection, and Notification settings of the camera.

Tap Detection > Motion Detection to edit the motion detection function. You can adjust Motion Sensitivity.

Tap Detection>AI Detection to change your AI Detection feature, such as Person Detection.

4. After editing the detection settings, tap Detection & Alerts > Notifications to customize its current settings.

After completely presetting the Home or Away Mode, you can tap the card on the Tapo app>Cameras tab to switch all of your cameras’ detection settings to the mode you want.

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How can I find the IP address of my Tapo&Kasa camera

Note: Some Tapo battery cameras or doorbells need to work with the hub and can’t connect to the router directly, which do not have IP address.

There are two methods to find the IP address of the camera.

Here we take Tapo C200 as an example.

Method 1: Via Tapo app

1. On the Tapo app> Home page, tap your camera model card to go to the Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Device Info and then you can find the IP address of your camera.

Method 2: Via the web management page of your router

Here we take the TP-Link router Archer C7 as an example.

1. Log in to the management page of your router.

2. Go to Advanced > Network > DHCP Server and locate the DHCP Client List section to find the IP address of your camera.

How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?

This article will show you how to view continuous recordings on the Tapo app.

Note:

For Tapo Cameras

Here we take Tapo C200 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

Click on Recording Schedule to see the detailed recording schedule settings.

Tap Edit on the Recording Schedule page if you want to change the Continuous Recording and Detection Recording schedule.

And please tap the tick icon at the top right corner to save your changes.

Step 3.

On the camera’s Live View page, tap Playback & Download, select the SD Card icon on the Playback page, select the date, and then you can drag the timeline to view the continuous recordings.

For Kasa Cameras

Here we take KC115 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

On the Live View page of the camera, tap Playback & Download > Playback to view all recordings. Drag the timeline and you can view recordings whenever you want and wherever you are.

What can I do if the video image is upside down on my Tapo&Kasa camera

Tapo&Kasa cameras support the function of Video Rotation, and if the camera video image is upside down on the Tapo app, please refer to the following steps to correct it.

Here we take Tapo C200 as an example.

1. On the Home page of the Tapo app, tap your camera model card or tap the Cameras tab>click on Manage on your camera model to go to the Live View page.

2. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

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What can I do if I can’t find my Tapo camera on Tapo APP?

If your device does not appear on your app after completing the configuration process, please try the following troubleshooting suggestions:

1. If you are using a Wi-Fi wireless configuration to connect your camera, please check if the camera has successfully connected to the router. You can verify whether the camera is connected to Wi-Fi by checking the System light of your camera. For most Tapo Cams, if it is not connected properly, the LED light will blink red slowly. For the HomeKit version Camera, its LED light indicator will blink blue slowly. If the camera cannot connect properly, we recommend resetting the camera to factory default settings as per the User Guide and then reconfiguring the camera.

How to reset my Tapo camera

2. Check the DHCP settings on your router and ensure that the DHCP Server of your router is enabled. If the camera has already connected to the router properly, you will see the device in the client list of your router. If you don’t know how to do this, please contact your router’s customer support.

3. Please verify if there are any special symbols in your Tapo account（TP-Link ID） password. If there are, try to remove them and make the account password simpler by only using numbers and English letters. Then reset and add the camera from the beginning again.

4. Connect your smartphone to the same Wi-Fi network as your camera and check whether you can see it on the Tapo app. If you can see it, that means the camera fails to connect to the cloud for unknown reasons and you cannot access it remotely. In this case, verify if any firewall or security settings are blocking the connection to the Cloud Server. Temporarily disable any antivirus, firewall, or security software to see if it resolves the issue

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5. Using a public DNS server may improve the connection, try changing your router’s DNS server settings to 8.8.8.8. If you don’t know how to do this, please contact your router’s customer support.

To eliminate potential issues with the router’s Wi-Fi network, it is recommended to use a mobile hotspot and configure the Camera to test its functionality.

Here are steps for using a mobile hotspot to test the Camera’s configuration:

Preparation: We suggest having two phones. Use one phone (Phone A) to create a hotspot and use another phone (Phone B) to download the Tapo app and complete the setup process.

Steps:

1. On Phone A, disable Wi-Fi and enable only mobile data.

2. On Phone A, navigate to phone settings and access the “Personal Hotspot” or “Mobile Hotspot” option, ensuring that the “Mobile Hotspot” feature is activated. Please make sure the created hotspot operates on a 2.4GHz network.

3. Set a unique name and password for the hotspot, different from your router’s Wi-Fi, to facilitate the Camera’s connection.

4. On Phone B, download the Tapo app. Follow the app’s instructions to add the device and complete the remaining setup steps as guided by the app.

Please contact TP-Link technical support with the following information if the issue persists after the above suggestions.

1) Your TP-Link ID or cloud account.

2) The model number of your TP-Link Cam and its MAC address.

3) The model number of the host router.

4) Whether you have tried all the suggestions listed above or not. If yes, what are the results?

<p>The post Tapo Smart Camera FAQ v1 first appeared on NVR IPCAMERA SECURITY.</p>

WiFi Camera 3rd Gen setup via Green Feathers app

This guide shows you how to set up your WiFi Bird Box Camera, Solar Powered WiFi Camera, or Garden Wildlife Camera on WiFi

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Before you begin

Test the WiFi signal strength by taking your smartphone/tablet to the site where you plan to install your camera; if it has a weak signal at the installation site then the camera may struggle to maintain a connection (see section 9 Hints & Tips at the bottom of the guide for help with WiFi signal strength)
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Insert a micro SD card if you have one; hold the camera with the lens facing up, then insert the micro SD card with the metal contacts facing up. Push it in fully until you feel it click into place. If you have trouble inserting the SD card to the point where it clicks into place, hold it down with your thumb then use a thin object like a pen to push it down fully
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Before you mount the camera in the bird box, make sure it’s connected to your WiFi router and can be viewed on the app. It’s best to set the camera up when it’s plugged in a different room to your router, then once it’s connected you can unplug it and install it in the final location

Ensure the device being used to set up the camera is connected to the same WiFi network that you want the camera to be connected to (this is only required for the setup process)

Make sure you know the name and password of the WiFi network which the camera will be connected to

Make sure that you are connecting the camera to a 2.4GHz WiFi signal; if you don’t know what this is you can read more here
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Plug in the power supply into the trailing cable of the camera; after the camera has powered on you will hear a three note chime, and the camera will start saying “Wait for WiFi config”

Remove the lens cap on the camera, if it has one, and remove the cap on the reset button 
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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

Let’s get started

To get started, open the app:

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1. Registering an account

Tap ‘Sign Up’ to create an account, then select ‘Agree’ for the ‘User Agreement and Privacy Policy’. If you have already signed up then skip below to the section called ‘Adding the camera to the app’.

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Once your account is all setup, just log in to the app!
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2. Adding the camera to the app

The first time you go to the Home page, you can choose to allow the app to use your device location. This is not essential, but helps with some features. Next, click the green ‘+’ icon at the top right of the screen.

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Now select the model of camera you are setting up, then select “QR mode”:

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3. Setting to QR mode and resetting the camera

Follow the instructions on the app or below to reset the camera.
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Now tick ‘Next step’ and select ‘Next’.
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4. Entering the WiFi details

Now you need to enter the details of the WiFi network that you want the camera to connect to. The name of the WiFi network which your phone or tablet is connected to should be automatically filled in, so just enter the password. To change the WiFi network your device is connected to, tap the icon to the right of the WiFi name:

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5. Scanning the QR code

When you select ‘Next’, the app will display a QR code to you. Point the camera 15-20cm away from the QR code, directly facing the screen, and the camera should register it and say ‘Connect router’. When it says this, tap the ‘I Heard a Prompt’ button.

If the camera is not scanning the QR code, try slowly increasing or decreasing the distance between the camera and phone screen to bring the QR code into focus. It can sometimes be easier with the phone placed on a flat surface to help keep the camera pointed in the right direction while slowly moving it.

It is also possible to re-adjust the focus on the lens which can be done by gently twisting it. The nut around the bottom of the lens will need loosening first. It is best to adjust the lens a small amount at a time as it shouldn’t be far out of focus.

After you have tapped the ‘I Heard a Prompt’ button, the app should automatically begin connecting to the camera. 
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After a minute or so, it should have found the camera and added it to the app, you can set a name for the camera now, or later on in the settings menu.

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6. Troubleshooting

If the camera does not connect to your WiFi:

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If you have connected it to your internet router, but it shows the message ‘Establishing encrypted channel‘ and doesn’t load: 

Remember, this guide only applies to the 3rd Gen NCIP3WF which was released in December 2020, if you have an older model of the camera have a look at our guide for the NCIP9WF or for the NCIP2WF. If you are unsure which camera you have, have a look at this article.

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7. Adding and renaming the camera

Now you can rename the camera by tapping the pencil icon to the right of the camera name. Once it is added, to view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To view the camera go back to the ‘Home’ page using the icon at the bottom left then select your camera from the list.

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To do next

Getting started with your Solar Powered Battery Camera

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To find out more about the settings, have a look at this guide.

To read about the motion detection settings, have a look at this guide.

If you want to get the device added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes.

For a list of all the useful guides we have for this camera, you can look here.

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Hints & Tips

Wired Bird Box Camera 3rd Gen setup via Green Feathers app

This guide only applies to 3rd Gen Green Feathers Wired Bird Box camera (GFIP3) or Garden Wildlife camera (GFIP320BWF) when not using WiFi

If you are unsure which model of camera you have, have a look at this article.

Before you begin

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Download the Green Feathers app for Android from the Google Play store by clicking here.

Download the Green Feathers app for iOS from the App store by clicking here.

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Let’s get started

To get started, open the app:

1. Registering an account

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Once your account is all set up, just log in to the app!
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2. Selecting the connection method

On the Home page, click the green ‘+’ icon at the top right of the screen.

Select the type of camera that you have from the grid shown, for wired setup it will either be Garden Wildlife Camera or Wired Bird Box Camera.

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Now select Ethernet mode and follow through the prompts that show on the screen to connect your camera.

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The app will start searching for your camera with a 2minute count down, once it has been found you will be presented with the screen below.

Once the circle has filled and the camera is connected to the network, you can set a name for the camera by tapping on it.

If the camera does not connect at this stage, try going through the wired setup steps again without resetting the camera.

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4. To do next

To view the settings for the camera, select the pencil and paper icon at the top right of the camera live feed. To see the meanings of the settings, have a look at this guide.

If you want to get the device easily added to other phones, tablets or computers, you won’t need to go through this process again, just follow this guide to get it done in a few minutes!

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5. Resetting the camera

1. Power on the device and wait for it to play three notes to indicate it has started up
2. Press and hold the reset button for 5 seconds; you will hear it say ‘Reset, camera reboot’.
3. When the camera starts saying ‘Wait for Wi-Fi config’ or has a flashing red indicator light, tick ‘Next step’. Once your camera has been reset you can re-connect it to Wi-Fi.

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<p>The post Green Feathers 3rd Gen Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

ATTENTION: Prior to purchasing and installing an accessory antenna, read the product specifications of your receiver to determine if your receiver has a weatherproof housing. Installing your weatherproof receiver outdoors provides a better line-of-sight between the receiver and the camera, increasing the strength of the wireless signal. See your product specifications to determine the weatherproof rating of your receiver.

The Directional Wireless Panel Antenna and the Omni-Directional Antenna are used to extend the range of one or multiple wireless or wire-free cameras.

Directional Wireless Panel Antenna (ACCANTD9)

Omni-Directional Antenna (ACCANTO8)

Use the 2.4GHz Directional Wireless Panel Antenna (ACCANTD9) to focus a wireless signal onto one specific wireless device (camera or receiver) to increase the range of transmission. A clear line-of-sight between the antenna and the wireless device needing range extension is required.

Use the 2.4GHz Omni-Directional Antenna (ACCANTO8) to enhance the signal of one or multiple cameras that are paired to a single or dual antenna receiver. You may also use two Omni-Directional Antennas to extend the range of all cameras paired to a dual antenna receiver.

REQUIREMENT: To connect the antenna directly to the camera or receiver, the device must have a removable SMA type antenna. Visit www.lorextechnology.com/compatibility to ensure the antenna is compatible with your camera or receiver model.

Lorex Wireless Cameras and Monitors guide 2024

Also Read  : Lorex Camera Troubleshooting

Recommended Antenna Installation Methods

Your antenna needs will vary depending on the setup of your camera system, the number of cameras that require range extension, and the number of channels on your wireless receiver. Review the scenarios below to ensure you have the correct antenna and installation method to meet your needs.

Click a setup scenario to see the recommended installation method:

Combining Accessory Antennas

If you have installed your accessory antenna according to the recommended installation methods and would like to enhance wireless signal strength even further, you may add an additional Directional Wireless Panel Antenna (ACCANTD9) directly to a camera. The additional Directional Wireless Panel Antenna can be used with a Directional Wireless Panel Antenna or with an Omni-Directional Antenna attached to the receiver.

Click an antenna combination to see recommended installation methods:

Scenario 1: Extend the range of one camera paired to a single antenna receiver

To extend the range of one camera connected to a single channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9).

The Directional Wireless Panel Antenna can be connected in two configurations.

Configuration 1. Connect the antenna directly to the camera

Configuration 2. Connect the antenna directly to the wireless receiver

REQUIREMENT: The antenna connects using an SMA cable and replaces the existing antenna on either the camera or wireless receiver. Check www.lorextechnology.com/compatibility to determine if your product is compatible with the antennas.

Scenario 2: Extend the range of one camera paired to a dual antenna receiver

To extend the range of one camera connected to a multi-channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9). Connect the Directional Wireless Panel Antenna directly to the camera.

Scenario 3: Extend the range of select cameras paired to a dual antenna receiver

To extend the range of select cameras on a multi-channel receiver, use the Omni-Directional Antenna (ACCANTO8).

Connect the Omni-Directional Antenna to one of the antenna ports on the wireless receiver.

REMINDER: Each antenna port on a dual antenna receiver is associated with specific camera channels. One antenna communicates with odd numbered channels (1, 3, and 5), while the other antenna communicates with even numbered channels (2, 4, and 6). See the table below for dual antenna channel configurations.

If you connect the Omni-Directional Antenna to an antenna port and your wireless signal does not improve, try switching the Omni-Directional Antenna to the other antenna port or pairing your camera to a different camera channel.

Scenario 4: Extend the range of all cameras paired to a dual antenna receiver

To extend the range of all cameras on a dual antenna receiver, connect an Omni-Directional Antenna (ACCANTO8) to each antenna port on the receiver.

IMPORTANT: Two Omni-Directional Antennas are required to accommodate this setup.

Combination 1: Combine two Directional Wireless Panel Antennas

If you are using a Directional Wireless Panel Antenna (ACCANTD9) to enhance the signal of a single camera with a single channel receiver, you can use an additional Directional Wireless Panel Antenna to further enhance the wireless signal.

Connect one Directional Wireless Panel Antenna directly to the camera and one Directional Wireless Panel Antenna directly to the wireless receiver. To maximize signal strength, it is recommended to aim the two antennas directly at each other with a clear line-of-sight.

Combination 2: Combine a Directional Wireless Panel Antenna with an Omni-Directional Antenna

If you are using an Omni-Directional Antenna (ACCANTO8) to enhance the signal of multiple cameras, you can further enhance the signal of a specific camera by connecting a Directional Wireless Panel Antenna (ACCANTD9) directly to the camera.

A clear line-of-sight between the Directional Wireless Panel Antenna and the Omni-Directional Antenna is recommended to maximize signal strength.

Lorex SD Pro App: Changing / resetting the password

If the password for the Lorex SD Pro app to view the Wireless Home Monitor is lost or forgotten it will need to be reset.

To reset the Lorex SD Pro app password:

1.Ensure that your Wireless Home Monitor is connected to a network router using the included Ethernet cable.

2.On the Wireless Home Monitor tap the Menu icon ().

3.Use the joystick to select Settings > Network > Reset Password.

4.Select Yes to confirm.

5.Tap the Menu icon () repeatedly until all the menus are closed.

6.Launch the SD Pro app and enter the default password. Refer to your user manual for your default password. You will be prompted to create a new password.

Lorex SD Pro App: Setting up Wireless Home Monitor remote access

You can access and view wireless cameras from a Wireless Home Monitor system using an iPhone, iPad, or Android smartphone or tablet using the Lorex SD Pro app. It is available at the App Store or Google Play Store.

Prerequisites: