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DAHUA NVR Network Interface Setting

M.Salih ASLAN — Thu, 30 Nov 2023 09:27:12 +0000

DAHUA NVR Network Interface Setting, Network fault-tolerance: In this mode, device uses bond0 to communicate with the external devices. You can focus on one host IP address. At the same time, you need to set one master card. Usually there is only one running card (master card).System can enable alternate card when the master card is malfunction. The system is shown as offline once these two cards are both offline. Please note these two cards shall be in the same LAN.

DAHUA NVR Interface Setting Network

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TCP/IP

The single network adapter interface is shown as in Figure 4‑99 and the dual network adapters interface is shown as in Figure 4‑100.

• Network Mode : Includes multiple access, fault tolerance, and load balancing

◦ Multiple-address mode: eth0 and eth1 operate separately. You can use the services such as HTTP, RTP service via etho0 or the eth1. Usually you need to set one default card (default setup is etho) to request the auto network service form the device-end such as DHCP, email, FTP and etc. In multiple-address mode, system network status is shown as offline once one card is offline.

◦ Network fault-tolerance: In this mode, device uses bond0 to communicate with the external devices. You can focus on one host IP address. At the same time, you need to set one master card. Usually there is only one running card (master card).System can enable alternate card when the master card is malfunction. The system is shown as offline once these two cards are both offline. Please note these two cards shall be in the same LAN.

◦ Load balance: In this mode, device uses bond0 to communicate with the external device. The eth0 and eth1 are both working now and bearing the network load. Their network load are general the same. The system is shown as offline once these two cards are both offline. Please note these two cards shall be in the same LAN.

•Default Network Card: Please select eth0/eth1/bond0(optional) after enable multiple-access function

•Main Network Card: Please select eth0/eth1 (optional).after enable multiple access function.

DAHUA NVR Network Interface Setting

Note: The dual-Ethernet port series support the above three configurations and supports functions as multiple-access, fault-tolerance and load balancing.

• IP Version: There are two options: IPv4 and IPv6. Right now, system supports these two IP address format and you can access via them.

• MAC address: The host in the LAN can get a unique MAC address. It is for you to access in the LAN. It is read-only.

• IP address: Here you can use up/down button (pq) or input the corresponding number to input IP address. Then you can set the corresponding subnet mask the default gateway.

• Default gateway: Here you can input the default gateway. Please note system needs to check the validity of all IPv6 addresses. The IP address and the default gateway shall be in the same IP section. That is to say, the specified length of the subnet prefix shall have the same string.

• DHCP: It is to auto search IP. When enable DHCP function, you can not modify IP/Subnet mask /Gateway. These values are from DHCP function. If you have not enabled DHCP function, IP/Subnet mask/Gateway display as zero. You need to disable DHCP function to view current IP information. Besides, when PPPoE is operating, you can not modify IP/Subnet mask /Gateway.

• MTU: It is to set MTU value of the network adapter. The value ranges from 1280-7200 bytes. The default setup is 1500 bytes. Please note MTU modification may result in network adapter reboot and network becomes off. That is to say, MTU modification can affect current network service. System may pop up dialog box for you to confirm setup when you want to change MTU setup. Click OK button to confirm current reboot, or you can click Cancel button to terminate current modification. Before the modification, you can check the MTU of the gateway; the MTU of the NVR shall be the same as or is lower than the MTU of the gateway. In this way, you can reduce packets and enhance network transmission efficiency.

The following MTU value is for reference only.

• 1500: Ethernet information packet max value and it is also the default value. It is the typical setup when there is no PPPoE or VPN. It is the default setup of some router, switch or the network adapter.

• 1492: Recommend value for PPPoE.

• 1468: Recommend value for DHCP.

• Preferred DNS server: DNS server IP address.

• Alternate DNS server: DNS server alternate address.

• Transfer mode: Here you can select the priority between fluency/video qualities.

• LAN download: System can process the downloaded data first if you enable this function. The download speed is 1.5X or 2.0X of the normal speed.

After completing all the setups please click save button, system goes back to the previous menu.

Connection

The connection setup interface is shown below:

• Max connection: system support maximal 128 users. 0 means there is no connection limit.

• TCP port: Default value is 37777.

• UDP port: Default value is 37778.

• HTTP port: Default value is 80.

• HTTPS port: Default value is 443.

• RTSP port: Default value is 554.

Important: System needs to reboot after you changed and saved any setup of the above four ports. Please make sure the port values here do not conflict.

WIFI

Note: This function is for some series product only.

The WIFI interface is shown as below.

• Enable: Check the box here to enable WIFI function.

• Refresh: You can click it to search the hotspot list again. It can automatically add the information such as the password if you have set it before.

• Disconnect: Here you can click it to turn off the connection.

• Connect: Here you can click it to connect to the hotspot. System needs to turn off current connection and then connect to a new hotspot if there is connection of you selected one.

• WIFI working status: Here you can view current connection status.

Please note:

• After successful connection, you can see WIFI connection icon at the top right corner of the preview interface.

• When the hotspot verification type is WEP, system displays as AUTO since the device can not detect its encryption type.

• System does not support verification type WPA and WPA2. The display may become abnormal for the verification type and encryption type.

After device successfully connected to the WIFI, you can view the hotspot name, IP address, subnet mask, default gateway and etc. Right now system support TOTOLINK_N2200UP module.

3G

3G setup interface is shown as below.

Please refer to the following contents for the parameter information.

• Pane 1: Display 3G signal intensity after you enabled 3G

• Pane 2: Display 3G module configuration information after you enabled 3G

• Pane 3: Display 3G module status information after you enabled 3G

It is to display current wireless network signal intensity such as EVDO, CDMA1x, WCDMA, WCDMA, EDGE and etc.

• 3G module: It is to display current wireless network adapter name.

• 3G Enable/Disable: Check the box here to enable 3G

• Network type: There are various network types for different 3G network modules. You can select according to your requirements.

• APN: It is the wireless connection server. It is to set you access the wireless network via which method.

• AUTH: It is the authentication mode. It supports PAP/CHAP.

• Dial number: Please input 3G network dialup number you got from your ISP.

• User name: It is the user name for you to login the 3G

• Password: It is the password for you to login the 3G

• Pulse interval: You can set dialup duration. Once you disable the extra stream, the connection time begins. For example, if you input 5 seconds here, then 3G network connection period is 5 seconds. The device automatically disconnect when time is up. If there is no extra stream, 3G network connection is valid all the time. If the alive time is 0, then the 3G network connection is valid all the time.

• Dial: Here you can enable or disable 3G network connection/disconnection manually.

• 3G wireless network: Here is to display wireless network status, SIM card status, dial status. If the 3G connection is OK, then you can see the device IP address the wireless network automatically allocates.

PPPoE

PPPoE interface is shown in the above image. Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider). Click save button, you need to restart to activate your configuration. After rebooting, NVR will connect to internet automatically. The IP in the PPPoE is the NVR dynamic value. You can access this IP to visit the unit.

DDNS

DDNS setup interface is shown below.

You need a PC of fixed IP in the internet and there is the DDNS software running in this PC. In other words, this PC is a DNS (domain name server).

In network DDNS, please select DDNS type and highlight enable item. Then input your PPPoE name you get from you IPS and server IP (PC with DDNS). Click save button and then reboot system.

Click save button, system prompts for rebooting to get all setup activated.

After rebooting, open IE and input as below: http：//(DDNS server IP)/(virtual directory name)/webtest.htm e.g.: http：//10.6.2.85/NVR _DDNS/webtest.htm.)

Now you can open DDNSServer web search page.

Please note DDNS type includes: CN99 DDNS, NO-IP DDNS, Quick DDNS, Dyndns DDNS and sysdns DDNS. All the DDNS can be valid at the same time, you can select as you requirement.

Private DDNS function shall work with special DDNS server and special Professional Surveillance Software (PSS).

Quick DDNS and Client-end Introduction

1) Background Introduction

Device IP is not fixed if you use ADSL to login the network. The DDNS function allows you to access the NVR via the registered domain name. Besides the general DDNS ,the Quick DDNS works with the device from the manufacturer so that it can add the extension function.

2) Function Introduction

The quick DDNS client has the same function as other DDNS client end. It realizes the bonding of the domain name and the IP address. Right now, current DDNS server is for our own devices only. You need to refresh the bonding relationship of the domain and the IP regularly. There is no user name, password or the ID registration on the server. At the same time, each device has a default domain name (Generated by MAC address) for your option. You can also use customized valid domain name (has not registered.).

3) Operation

Before you use Quick DDNS, you need to enable this service and set proper server address, port value and domain name.

• Server address：quickddns.com

• Port number：80

• Domain name：There are two modes: Default domain name and customized domain name.

Except default domain name registration, you can also use customized domain name (You can input your self-defined domain name.) After successful registration, you can use domain name to login installed of the device IP.

• User name: It is optional. You can input your commonly used email address.

Important

• Do not register frequently. The interval between two registrations shall be more than 60 seconds. Too many registration requests may result in server attack.

• System may take back the domain name that is idle for one year. You can get a notification email before the cancel operation if your email address setup is OK.

UPnP

The UPNP protocol is to establish a mapping relationship between the LAN and the WAN. Please input the router IP address in the LAN.

• UPNP on/off ：Turn on or off the UPNP function of the device.

• Status: When the UPNP is offline, it shows as “Unknown”. When the UPNP works it shows “Success”

• Router LAN IP: It is the router IP in the LAN.

• WAN IP: It is the router IP in the WAN.

• Port Mapping list： The port mapping list here is the one to one relationship with the router’s port mapping setting.

• List：

◦ Service name：Defined by user.

◦ Protocol： Protocol type

◦ Internal port：Port that has been mapped in the router.

◦ External port：Port that has been mapped locally.

• Default: UPNP default port setting is the HTTP, TCP and UDP of the NVR.

• Add to the list: Click it to add the mapping relationship.

• Delete: Click it to remove one mapping item.

Double click one item; you can change the corresponding mapping information.

Important:

When you are setting the router external port, please use 1024~5000 port. Do not use well-known port 1~255 and the system port 256~1023 to avoid conflict.

For the TCP and UDP, please make sure the internal port and external port are the same to guarantee the proper data transmission.

IP Filter

You can add IP in the following list. The list supports max 64 IP addresses. System supports valid address of IPv4 and IPv6.

Please note system needs to check the validity of all IPv6 addresses and implement optimization.

After you enabled trusted sites function, only the IP listed below can access current NVR.

If you enable blocked sites function, the following listed IP addresses can not access current NVR.

• Enable: Highlight the box here, you can check the trusted site function and blocked sites function. You can not see these two modes if the Enable button is grey.

• Type: You can select trusted site from the dropdown list. You can view the IP address on the following column.

• Start address/end address: Select one type from the dropdown list, you can input IP address in the start address and end address. Now you can click Add IP address or Add IP section to add.

1.For the newly added IP address, it is in enable status by default. Remove the √ before the item, and then current item is not in the list.

2.System max supports 64 items.

3.Address column supports IPv4 or IPv6 format. If it is IPv6 address, system can optimize it. For example, system can optimize aa:0000: 00: 00aa: 00aa: 00aa: 00aa: 00aa as aa:: aa: aa: aa: aa: aa: aa.

4.System automatically removes space if there is any space before or after the newly added IP address.

5.System only checks start address if you add IP address. System check start address and end address if you add IP section and the end address shall be larger than the start address.

6.System may check newly added IP address exists or not. System does not add if input IP address does not exist.

• Delete: Click it to remove specified item.

• Edit: Click it to edit start address and end address. See Figure 4‑110. System can check the IP address validity after the edit operation and implement IPv6 optimization.

• Default: Click it to restore default setup. In this case, the trusted sites and blocked sites are both null.

Note:

• If you enabled trusted sites, only the IP in the trusted sites list can access the device.

• If you enabled blocked sites, the IP in the blocked sites can not access the device.

• System supports add MAC address.

EMail

The email interface is shown as above.

• SMTP server: Please input your email SMTP server IP here.

• Port: Please input corresponding port value here.

• User name: Please input the user name to login the sender email box.

• Password: Please input the corresponding password here.

• Sender: Please input sender email box here.

• Title: Please input email subject here. System support English character and Arabic number. Max 32-digit.

• Receiver: Please input receiver email address here. System max supports 3 email boxes. System automatically filters same addresses if you input one receiver repeatedly.

• SSL enable: System supports SSL encryption box.

• Interval: The send interval ranges from 0 to 3600 seconds. 0 means there is no interval.

• Health email enable: Please check the box here to enable this function. This function allows the system to send out the test email to check the connection is OK or not.

• Interval: Please check the above box to enable this function and then set the corresponding interval. System can send out the email regularly as you set here. Click the Test button, you can see the corresponding dialogue box to see the email connection is OK or not.

Please note system will not send out the email immediately when the alarm occurs. When the alarm, motion detection or the abnormity event activates the email, system sends out the email according to the interval you specified here. This function is very useful when there are too many emails activated by the abnormity events, which may result in heavy load for the email server.

FTP

You need to download or buy FTP service tool (such as Ser-U FTP SERVER) to establish FTP service. Please install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator. Now you can set user password and FTP folder. Please note you need to grant write right to FTP upload user.

You can use a PC or FTP login tool to test setup is right or not. For example, you can login user ZHY to H140H140H140HTUFTP://10.10.7.7UTH and then test it can modify or delete folder or not.

System also supports upload multiple NVRs to one FTP server. You can create multiple folders under this FTP.

Please highlight the icon in front of Enable to activate FTP function. Here you can input FTP server address, port and remote directory. When remote directory is null, system automatically create folders according to the IP, time and channel. User name and password is the account information for you to login the FTP.

File length is upload file length. When setup is larger than the actual file length, system will upload the whole file. When setup here is smaller than the actual file length, system only uploads the set length and auto ignore the left section. When interval value is 0, system uploads all corresponding files. After completed channel and weekday setup, you can set two periods for one each channel. Click the Test button, you can see the corresponding dialogue box to see the FTP connection is OK or not.

Multicast

Here you can set a multiple cast group. Please refer to the following sheet for detailed information.

• IP multiple cast group address

-224.0.0.0-239.255.255.255

-“D” address space

• The higher four-bit of the first byte=”1110”

• Reserved local multiple cast group address

-224.0.0.0-224.0.0.255

-TTL=1 When sending out telegraph

-For example

• All systems in the sub-net

• All routers in the sub-net

• DVMRP router

• OSPF router

224.0.0.13 PIMv2 router

• Administrative scoped addressees

-239.0.0.0-239.255.255.255

-Private address space

• Like the single broadcast address of RFC1918

• Can not be used in Internet transmission

• Used for multiple cast broadcast in limited space.

Except the above mentioned addresses of special meaning, you can use other addresses. For example:

Multiple cast IP: 235.8.8.36

Multiple cast PORT: 3666.

After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups. You can enable real-time monitor function to view the view.

Please note multiple cast function applies to special series only.

Alarm Center

This interface is reserved for you to develop.

Auto Register

This function allows the device to auto register to the proxy you specified. In this way, you can use the client-end to access the NVR and etc via the proxy. Here the proxy has a switch function. In the network service, device supports the server address of IPv4 or domain.

Please follow the steps listed below to use this function.

Please set proxy server address, port, and sub-device name at the device-end. Please enable the auto register function, the device can auto register to the proxy server.

Important

Do not input network default port such as TCP port number.

1) The proxy server software developed from the SDK. Please open the software and input the global setup. Please make sure the auto connection port here is the same as the port you set in the previous step.

2) Now you can add device. Please do not input default port number such as the TCP port in the mapping port number. The device ID here shall be the same with the ID you input previously. Click Add button to complete the setup.

3) Now you can boot up the proxy server. When you see the network status is Y, it means your registration is OK. You can view the proxy server when the device is online.

Important

The server IP address can also be domain. But you need to register a domain name before you run proxy device server.

P2P Setting

The P2P interface is shown in the above image. You can visit www.easy4ip.com to scan the QR code to login.

Easy Space

This function allows you to upload motion detec record or snapshot image to the dropbox and etc.

The easy space interface is shown above.

Please select the easy space address from the dropdown list and then input corresponding user name and password.

Note

• The uploaded file is for sub stream only. Please go to record control interface (main stream->setting->Storage->Record) and then select sub stream.

• The easy space function uses upload bandwidth. Usually the recommended upload bandwidth shall be more than 512kbps and please make sure the network is stable.

• The easy space upload data adopts safe SSL encryption connection. Please enable 1-channel to upload in case this function occupies too much CPU.

Switch

The built-in switch function is for product of PoE port.

It is for you to set IP address, subnet mask, gateway and etc of the Switch.

From Main menu->Setting->Network->Switch, you can set switch IP address, subnet mask, gateway and etc.

The post DAHUA NVR Network Interface Setting first appeared on NVR IPCAMERA SECURITY.

How To Setup O-KAM Pro camera

M.Salih ASLAN — Thu, 21 Sep 2023 11:03:03 +0000

This article contains everything you need to know about how to use O-KAM Pro cameras, the various ways to add them, setting up O-KAM Pro camera features, and more, and will continue to be updated.O-KAM Pro PC client has fewer functions and is recommended to be used only for video preview. Please register your account, add camera, setup and other operations in the mobile app.You can find here how to fix O-KAM Pro camera can’t connect to wifi, offline and not working problems. Why is my O-KAM Pro Camera

O-KAM Pro APP Download

O-KAM Pro supports Android and iPhone, you can download it from google play or app store.

Login O-KAM Pro

You need to register and login to O-KAM Pro APP to connect the camera, click Register now or email icon to register.

It is recommended to allow all permissions of the APP, otherwise you may not be able to use and connect the O-KAM Pro camera properly.

Connect O-KAM Pro Camera To Wifi

This connection mode supports O-KAM Pro wifi camera and battery camera.

1. Connect the O-KAM Pro Camera to a power source, and if it is a battery camera, press and hold the power button to start the camera.

2. Click + , then scan the QR code on the O-KAM Pro camera, the APP will automatically enter the appropriate connection mode.

If you can’t find the QR code or can’t scan the QR code, please select Wireless camera.

3. Make sure your O-KAM Pro camera is ready to connect, the camera light is flashing or you hear the prompt “Please use the app for Wi-Fi configuration”.

Note: If the light is not blinking or there is no prompt tone, please reset the camera.

Then click ‘I heard the prompt tone or see the indicator light flashing’, go to the next step.

4. Enter your wifi password, then click Next.

Please choose 2.4G wifi, some O-KAM Pro cameras only support 2.4G wifi.

See also O-KAM Pro Camera FAQ and Troubleshooting

5. Make sure your wifi is 2.4g and the wifi password is correct, then click Confirm. Give the displayed QR code to the camera to scan.

Place the QR code about 15-30 Inch in front of the camera to scan, and complete the scan after hearing the “beep” sound.

After the connection is successful, it will automatically jump to the next step.

After successful connection, you can test the wifi signal strength, or later in the test, please put the O-KAM Pro camera in the location with strong wifi signal.

The app will prompt you to subscribe, it is recommended to cancel, if you need cloud storage, make sure the O-KAM Pro camera can work properly before subscribing.

AP Mode Connecting O-KAM Pro Camera

If the QR code connection fails or the QR code cannot be scanned, you can try to connect the O-KAM Pro camera using AP mode.

1. Go to your mobile phone’s wifi list to connect to the hotspot wifi of the O-KAM Pro camera, return to the O-KAM Pro APP after the connection is successful, and then the app will auto add the camera.

Below is the name of the O-KAM Pro camera’s hotspot wifi:

· @MC-XXXXXX

· @Doorbell-XXXXXX

· @IPC-XXXXXX

· @LaiCam-XXXXXX

· @OK-XXXXXX

· @YX-XXXXXX

· IPC-XXXXXX

2. Go to Settings, select Device Settings, and then click Wi-Fi network.

3. Select your wifi, then enter your wifi password, click Confirm and wait for O-KAM Pro camera to connect to your wifi.

Share O-KAM Pro Camera

Once you have connected the O-KAM Pro camera, if you want your family or friends to use the camera as well, you need to share the camera with your friends via the Share function.

1. Go to the Share screen, then send the QR code to your friend.

· The QR code is valid for 30 minutes and only one user can add a QR code.

· The invited person must install the O-KAM Pro APP to scan the shared QR code to add a camera.

Permission Settings:

· After turning on, the shared user has all the permissions of the device

· After turning off, the shared user only has the permission to visit the device

See also O-KAM Pro Camera FAQ and Troubleshooting

2. Have the invitee download the O-KAM Pro APP and register and login, then click + scan the QR code to add a camera.

Connecting O-KAM Pro Camera without a router

If you want to use O-KAM Pro camera without internet or router, you can connect to the included hotspot wifi to use the camera.

This mode only supports close range use.

1. Go to your mobile phone’s wifi list to connect to the camera’s hotspot wifi, after connecting, return to O-KAM Pro, the app will auto add the camera, then you can start to use it.

Below is the name of the O-KAM Pro camera’s hotspot wifi:

· @MC-XXXXXX

· @Doorbell-XXXXXX

· @IPC-XXXXXX

· @LaiCam-XXXXXX

· @OK-XXXXXX

· @YX-XXXXXX

· IPC-XXXXXX

Function setup – Wired O-KAM Pro Cameras

The functions of different types of O-KAM Pro cameras differ slightly, so please check your camera type.

If your camcorder needs to be connected to the power supply at all times to work, then it is a wired O-KAM Pro camcorder type, please check the function setting instructions below.

Recording Setup – Wired O-KAM Pro Cameras

O-KAM Pro camera supports cloud storage and memory card recording, cloud storage requires subscription, the following memory card recording settings.

You need to insert the memory card to record, the recording will be saved in the memory card, after inserting the memory card, the camera will sound a voice prompt.

The default is to start 24 hours recording, you can change the recording mode in TF Record Settings.

O-KAM Pro camera supports the following recording modes:

24h Recording	O-KAM Pro cameras record 24/7.
Schedule Recording	Set the recording time and the camera will record for the specified time.
Motion detection video records	Only when motion detection is detected will the camera record.

If the memory card shows abnormality, please try to format the memory card and reboot the camcorder.

See also O-KAM Pro Camera FAQ and Troubleshooting

View Recordings – Wired O-KAM Pro Cameras

In the live video interface, click TF Card in the lower right corner to view the video saved in the memory card.

Motion Detection Setup

Activate the Motion Detection function in the Monitoring Function, O-KAM Pro cameras support Motion Detection and Human Detection.

Motion Detection

When the camera detects an object moving, it will send an alarm notification to your mobile phone.

This mode may have a high false alarm rate, if you need to detect only suspicious people, we recommend you to choose Human Detection.

Human Detection

The camera will send alarm notifications to your mobile phone only when it detects humanoid objects.

Activity Zone Setup

Setting the detection area allows the camera to detect a specific location, reducing the chance of false alarms.

Smear the area you don’t need.

Detection schedule

Customize the schedule of Motion detection, reduce false alarms. The camera automatically monitors for you during the scheduled time.

Alarm flashing light

After the alarm flashing light is turned on, the camera will automatically flash when motion detection is triggered.

Camera Siren

When Alarm sound switch is turned on, the camera will emit alarm sound when motion detection is triggered, you can choose alarm sound or record your own sound.

Enter Notification Settings, select Camera Siren and then turn on the Alarm sound switch.

Email notification

An email will be sent to you when a motion is detected.

Click Add an email , then enter the email address you want to receive alarm notification and finish the setting.

Auto Tracking

When Person tracking is activated, the camera will Auto Track people’s movements and monitor all activities. It will automatically switch to and focus on the person when they enter the camera’s field of vision.

This feature is only supported by O-KAM Pro cameras that support PTZ.

Human frame

People are automatically framed in the live video Help you filter out motions of other objects and quickly follow the person’s movement.

Night vision setup

O-KAM Pro camera defaults to black and white night vision mode, you can change the night vision mode in Device Settings, Night Vision.

Only cameras with dual light sources support this feature.

Reset O-KAM Pro Camera

Press and hold the O-KAM Pro camera reset button for 5 seconds to reset the camera.

O-KAM Pro Camera FAQ and Troubleshooting

You can find here how to fix O-KAM Pro camera can’t connect to wifi, offline and not working problems.

Why is my O-KAM Pro Camera offline?

O-KAM Pro camera is offline, it means the camera can’t connect to the network properly, please follow the steps below to fix the offline problem:

Is the router working properly?
Connect your mobile phone to the router Wi-Fi, switch off the mobile data, can you access the internet normally? If it is not normal, try to restart the router.

Whether the WiF strength is full or not
Put the mobile phone to the camera installation location, detect whether the Wi-Fi signal is full? If the signal is weak, it is recommended to adjust the distance from the router to the camera.

Whether the O-KAM Pro camera is normal
If a memory card is inserted into the O-KAM Pro camera, power off the camera and remove the memory card, then check if the camera works properly.

Replace the power supply with another one.

If none of the above solves the offline problem, try resetting the camera and reconnecting it.

Why does O-KAM Pro camera keep showing that it is connecting?

1.Check the wifi signal strength of O-KAM Pro camcorder, the signal is lower than 3 frames, there is a high probability that you can’t watch the video, try to move the camcorder to a place with strong signal.

2.Detect whether the current network of your mobile phone can access the Internet normally.

3.Ensure that the camera is normally powered, and restart the camera.

4.Make sure the firmware of APP and camera is the latest version.

You can also try:

1.close the O-KAM Pro app running in the background and then reopen it.

2.Log out of the app account and log in again.

If it’s a 4G O-KAM Pro camera, please detect if the SIM card’s is in arrears.

The post How To Setup O-KAM Pro camera first appeared on NVR IPCAMERA SECURITY.

How to Use 5G AI Camera

M.Salih ASLAN — Thu, 13 Apr 2023 14:06:05 +0000

How to Use 5G AI Camera

Introduction of 5G AI Camera
Milesight 5G AI Pro Bullet Plus Network Camera is our newest member of the 5G Series. Featuring cutting-edge 5G technology, the 5G AI Pro Bullet Plus Network Camera provides a fresh experience of UHD image quality, low latency and fast transmission speed to some scenarios where network wiring is inconvenient. Offering AI deep learning, compact structure and more, Milesight 5G AI Pro Bullet Plus Network Camera builds a whole new world by combining high-tech with high-performance.

This article will introduce the basic configuration of 5G AI Camera, so that you can quickly learn to use our 5G AI Camera.

Note: For more information about how to set IoT, please refer to Milesight-Troubleshooting-AIoT Camera

2．How to Use 5G AI Camer

1) How to Connect 5G AI Camera

1. If you need to use the 5G network, you can use a SIM card to connect to Cellular for your camera.

Note:

1) As long as the SIM card is inserted and cellular is enabled, it will consume the data of the SIM card. If there is live video streaming, it will consume more data.

2) 5G AI Camera support 5G, 4G and 3G networks.

2. If you don’t need to use the 5G network, you can connect to the camera through LAN. And PoE are supported for 5G AI Camera.

3. After completing the basic settings of 5G AI Camera, you can access the camera through the Milesight P2P or VPN using 5G network without connecting the network cable.

Note:

1) If you use the 5G camera for the first time, it is necessary to connect the camera through the network port to access the web page of the camera for basic configurations.

2) For Milesight CMS, M-Sight Pro and Milesight VMS Enterprise, we recommend to add 5G AI Camera through P2P when using 5G networks, which is more convenient and simple.

3) What’s P2P?

P2P technology is convenient, simple, stable and reliable. It does not require a fixed IP address, and the connection of camera through MAC address won’t change because of the network environment. P2P technology is very convenient and practical for the wireless network transmission of 5G AI Camera.

4. Coming Soon: 5G AI Camera can be added and managed on Milesight back-end or Third-party via VPN.

2) Easy Deployment and Compact Structure of 5G AI Camera

3．Compatibility with Milesight Back-end

1) Accessing from Milesight Back-end Software

About Milesight Back-end Software:

² Milesight CMS is a central management system for Milesight cameras and Milesight NVR. It is mainly used to manage and configure multiple devices. With high-efficient management performance, Milesight CMS software offers users a superior administration experience in such centralized system.

² Milesight VMS Enterprise is a professional and intelligent video management software for medium-to-large business projects. Together with Milesight cameras and third-party cameras, it can simplify your video surveillance and fulfill your demands and expectations with rich core functions including Live View, Playback, Recording Export, E-Map, Event Alarm, Smart Search, Al Analytics, and more.

² Milesight M-Sight Pro, a security camera app both for iOS and android, enhances security by providing administrators the flexibility to monitor the the live video from network cameras and NVRs via wireless network.

Note:

1) For Milesight NVR, it does not support adding or managing 5G camera when using 5G network.

2) Videos from the SD card of the 5G camera can be viewed on the Milesight CMS and M-Sight Pro.

3) VMS Enterprise supports recording surveillance video from 5G cameras to the VMS system.

① Milesight CMS

For Milesight CMS, it supports adding 5G camera via P2P using 5G network, and then the parameter of 5G can be configured.

Step 1: After logging into the Milesight CMS, go to “Management“→ “Devices“→ “Add Devide Manually“, and you can add 5G AI Camera by Mac Address when selecting P2P connection type.

Step 2: Go to “Devices Config“ → “5G Camera“ → “System“ → “Network“ → “Cellular“, You can set the cellular settings and check the cellular status and on CMS as shown below.

② Milesight VMS Enterprise

For Milesight VMS Enterprise, it supports adding 5G camera via P2P using 5G network.

Step 1: After logging into the Milesight VMS Enterprise, go to “Settings“→ “Devices Management“→ “Add Device“→ “Add Manually“, and you can add 5G AI Camera by Mac Address when selecting P2P protocol.

Note: VMS Enterprise does not support 5G and IoT configuration currently.

③ M-Sight Pro

For M-sight Pro APP, it supports adding 5G camera via P2P using 5G network.

Step 1: After logging into the M-Sight Pro, go to “Device Manager“→ “Add Camera“, and you can add 5G AI Camera by Mac Address when selecting P2P protocol. Or you can connect the 5G AI Camera by P2P QR Code.

Note: The P2P QR Code of the 5G AI Camera is activated on the camera Web by default.

4．How to Configure 5G AI Camera

Step 1: Insert the SIM card into the SIM card slot at the bottom of the camera, as shown below:

Note:

① It supports Nano SIM for SIM card slot.

② For 5G camera, the SD card slot is inside the camera, as shown below:

Step 2: After logging into the web, go to “Settings“→ “Network“→ “Basic“→ “Cellular“, you can check the cellular status and set the cellular settings here, as shown below.

Step3: Fill in the information provided by your Internet Service Provider (ISP) to Cellular Settings interface, then click “Save” to access the network successfully.

Note:

①For some Internet Service Providers, users can access the 5G network by simply inserting the SIM card directly, without additional configuration.

②As long as the SIM card is inserted and cellular is enabled, it will consume the data of the SIM card. If there is live video streaming, it will consume more data.

Please refer to the meaning of the options as follows：

Step4: After connecting to the network successfully, you can check the cellular status information on Cellular Status interface, as shown below.

Please refer to the meaning of the options as follows：

Step 5: Set the schedule, the 5G network will take effect according to the schedule you set.

Step 6: After configuring the cellular settings, you also need to complete other basic configurations of the camera if needed, such as events, recordings, etc.

Note: About How to configure other function, please refer to Milesight Network Camera User Manual.

Step 7: After completing the basic settings of the camera, you can access the camera using 5G network without connecting the network cable.

The post How to Use 5G AI Camera first appeared on NVR IPCAMERA SECURITY.

Troubleshooting Arlo Essential Spotlight Camera

M.Salih ASLAN — Fri, 25 Nov 2022 19:52:35 +0000

Here is a list of some of the most frequently asked troubleshooting questions about the Arlo Essential Spotlight Camera. For the users’ convenience, the best potential solutions for these specific issues relevant to each situation are listed in detail.

Here is the List of Arlo Essential Spotlight Camera Troubleshooting

Arlo Essential Spotlight camera not recording

Troubleshooting Arlo To record to the cloud, any camera newer than the Pro 2 must have a sub. Local recordings can be enabled if the Essential is synchronized to your base. To watch on a computer, you may need to securely detach the disc, depending on your base. Only the VMB4540 and later bases/hubs may use the app to watch recordings without having to eject them.

Arlo Essential Camera Won’t Connect

Make sure that:

You’re using a 2.4 GHz Wi-Fi network to connect your Arlo device. Only a 2.4 GHz band, not a 5 GHz band, can be used by your Arlo device.
You’re trying to connect your camera to the same 2.4 GHz network that your phone or mobile device is linked to.
The SSID and password for the network are case-sensitive and must be entered exactly as written. You may view your password before submitting it by tapping the password eye symbol.
Positioning your camera between 10-15 feet (3-4.5 meters) of your Wi-Fi router during setup. You may move the camera anywhere within range of your Wi-Fi router after it’s been set up and connected.
(The white LED ring on the Arlo Video Doorbell blinks.) If the camera LED blinks for more than two minutes without successfully connecting to your Wi-Fi network, it may time out. Press the sync button again if the camera times out. Throughout the connecting procedure, make sure the LED is blinking blue.
To complete the onboarding process, you must hear a chime noise from the camera after scanning the QR code. Continue only when the QR code has been scanned and a chime has been heard.
Make sure the camera has an active SIM card if it’s a portable Arlo device like the Go series cameras. Make sure the camera is within range of your cell network as well.

Arlo Essential Camera Won’t Connect To App

Restart the phone/tablet after uninstalling and reinstalling the app.
Make sure the phone/tablet is connected to the home network through Wi-Fi rather than cellular.
Restart the base.
Re-add the base and cameras after removing them from the account.

Arlo Essential Spotlight camera not charging

New Firmware updating required
Ensure that your camera has a strong signal and is fully charged so that it can receive the update overnight.

Arlo Essential Spotlight Camera VMC2030 – 1.080.23.2_20_76711bde

Arlo Essential Spotlight camera not turning on

Try power cycling your base and trying again. If that fails to work

Remove all devices from the app.
Then hold a paper clip etc in the reset button on the base until the power LED changes from green to amber.
Next wait till the power and internet LEDs are green again.
Next open app.
Add Device.
Base station.
Next after adding the base station, try and sync the cameras.

How to reset Arlo Essential Spotlight camera?

Two ways you can reset your Arlo Essential Spotlight camera:

1- How to Factory reset a camera from your Arlo account?

To factory reset your camera while it is connected to the cloud:

Launch the Arlo app or log in to your Arlo account at my.arlo.com.
Tap or click Settings > My Devices and select the camera you want to reset.
Tap or click Remove Device.
Tap or click Yes to confirm that you want to remove the camera from your account.
Return to the Devices page.
Tap Add New Device.
Select Cameras,
Follow the prompts to reconnect your camera to your Wi-Fi network, Base Station, or SmartHub.

2- How to Factory reset an Arlo camera with the sync button?

To factory reset your camera if it is offline or does not have battery power:

Unmount your camera and find the sync button. The location of the sync button varies for different camera models:

Pro 3, Pro 4, Floodlight, and Ultra models:

Release the camera from the camera housing to access the sync button.
Find the sync button on the camera housing
Press and hold the sync button for about 15 seconds, until the camera LED begins blinking amber, then let go. Note: If you accidentally hold the sync button too long, return to step 1.
Ensure that the camera LED blinks amber three times.
Launch the Arlo app or log in to my.arlo.com.
Tap or click Settings > My Devices and select the camera you just reset.
Tap or click Remove Device.
Tap or click Yes to confirm.
Return to the Devices page and tap or click Add New Device.
Select Cameras.
Follow the prompts to connect the camera to your WiFi network, base station, or SmartHub.
If needed, insert the camera back into its camera housing until it clicks back into place.

The post Troubleshooting Arlo Essential Spotlight Camera first appeared on NVR IPCAMERA SECURITY.

How to Use Smart Remote Management Solution

M.Salih ASLAN — Mon, 15 Aug 2022 19:02:51 +0000

1. Introduction

(1) Milesight Smart Remote Management Solution

By deploying it in practical CCTV projects, Milesight CCTV Router UR32S can achieve a stable and secure connection between on-site surveillance devices and remote side professional installers or technicians. In this way, Milesight cameras and NVRs can be managed easily and remotely in a more secure and efficient way.

As it’s tailored for optimizing work efficiency, the key of Milesight Smart Remote Management Solution is simplicity. With its powerful product combination and simplified workflow, the solution enables speedy on-site problem solving remotely which greatly saves your cost and time while also enhances the quality of support service.

For End Users: One-click Search & Easy Operation

Automatically search for devices connected with router on one-click
Configure device permissions for higher security and convenience

For Installers or Technicians: Reduce On-site Visits & Solve Site Issues Efficiently

Remote access to the router and bulk configuration of devices connected to router
Reduce on-site visits, greatly saving time and cost

(2) Related Products

Milesight CCTV Router UR32S
M-Sight Pro APP V3.1.0.6 or above
Milesight CMS V2.4.0.13 or above

Note: Here is the link to download the software.

http://www.milesight.com/support/download#software

2. Router connection

(1) Hardware Introduction

You can check the router’s interface in the picture below:

(2) Router Installation

Step 1: Insert the SIM card into the device according to the arrow icon on the device.

Step 2: Rotate antennas into the antenna connectors. Antennas should be installed vertically and the device should be placed always on a site with a good signal.

Note: If needed, you can install the router on the wall. Drill four holes on the wall by using your drill and insert four wall plugs into the holes respectively, and then use 4 pcs of M3 × 6 flat head Phillips screws to fix the router on the wall.

(3) Router Deployment

Connect the WAN port of the router to the same LAN as the devices (including cameras and NVRs) to deploy the router to your CCTV project.

Here are two general deployment methods for your reference.

① If your project has been connected to the Internet, you can directly connect the router to the LAN port of the switch in the project, as shown below.

② If your project is not connected to the Internet, you can connect the router to the UPLINK port of the switch in the project, and insert a SIM card into the router to provide network services to the project, as shown below.

Note: If some of the devices in your project have been connected to the Internet, and the others are not connected to the Internet, it is recommended to follow method 2 to reconnect the devices that need to be configured with Milesight Router.

(4) Web GUI Access

UR32S provides web-based configuration interface for management.

Step 1: Check the LAN IP address of the router on M-Sight Pro APP.

Step 2: Enable Wireless Network Connection on your computer and search for access point “Router_******”(last 6 bits of MAC address) to connect it. Or you can connect your computer

directly to the router’s LAN port.

Step 3: After it is connected, type the LAN IP of the router to your Internet browser to log in the web GUI of routers.

If this is the first time you configure the router, please use the default settings below:

Username: admin

Password: password

Browser: Chrome (recommended)

Note: After you login in, a window will pop up asking you to change the default password for better security.

You can also go to System – User Management – Account interface to change the password.

Step 4: go to Network – Interface – WAN interface, assign a static IP address for the router as shown below.

Then go to Network – Firewall – Security interface to enable remote access service of HTTP port.

Then Configure the IP address of computer manually or automatically.

Go to “Control Panel” → “Network and Sharing Center”, then click “Ethernet” (It may have different names).
Go to “Properties” → “Internet Protocol Version4 (TCP/IPv4) Properties”, select “Obtain IP address automatically” or “Use the following IP address” to assign a static IP manually within the same subnet of router.
You can access the router’s web GUI via this static IP address directly.

Note: If you need to remotely manage devices through this router, please make sure

that the property of LAN1/WAN port is set to ”wan” and the connection type of WAN port is

set to ”Static IP” or ”DHCP Client”.

3. Configure device permissions on APP

Step 1: Enable Wireless Network Connection on your mobile phone and search for access point “Router_******”(last 6 bits of MAC address) to connect it.

Note: The router’s Wi-Fi will be automatically turned on after you install the Wi-Fi antenna and power on the router.

Step 2: Open the M-Sight Pro APP, search for and bind the router as shown below.

Username: admin

Password: password

Note: If the router cannot be found, we recommend clicking the help button to solve the problem.

If your project is not connected to the Internet, after logging into the router, you need to select the network access mode to complete the network settings.

There are two network access modes are available as shown below.

Step 3: Select the devices you want to share with installers or technicians from the list of detected devices.

Step 4: Go to My Devices interface to modify sharing permissions and router configuration.

It supports to enable or disable device sharing with one click.

You can also click ‘’ button to check the status of the WAN port or the SIM card interface as shown below.

Or you can click ‘’ button to modify the network configurations of the router.

Note: The default connection type of the router’s WAN port is DHCP Client. You can manually switch to the Static IP type on the WAN settings interface, and configure the router and the device to share the same network segment to manage these devices remotely from Milesight CMS side.

4. Remote management on Milesight CMS

Step 1: Open Milesight CMS, go to Remote Maintenance interface.

Note: In User interface, you can configure Remote Maintenance permission for the user as shown below.

Step 2: Click “Add Router” button, enter the SN code, Router Name, User Name and Password, and then click “Add” button to add the router.

Note: You can check the SN code on the sticker or web GUI of the router.

After the router is successfully added, it will be displayed in the list on the left side, you can click the ‘’ button to delete it, or you can click the ‘’ button to configure the router.

Step 3: The devices shared by the end user will be listed here. Select the device type, check the device you need to configure, then enter the user name and password, and you can modify the device parameters on the right side.

Currently the following configurations are supported:

Maintenance: Device Upgrade/Reboot/Reset/Configuration File/Diagnose File/Time Syn
Network: Device Activation/Network Settings/DDNS Setup/UPnP Setup
Camera Configuration: Video/Audio/Image parameters in detail
NVR Management: Channel Status

Click the apply button, it will display “Modified successfully” in the status column.

Note:

①If the configuration fails, you can also check the reason in the status column.

②It also supports batch configuration, just check multiple devices that need to be configured, and then enter the same username and password.

Step 4: Click the ‘’ button to access the web GUI of the device for further configuration.

The post How to Use Smart Remote Management Solution first appeared on NVR IPCAMERA SECURITY.

How To v380 Camera Network setting

M.Salih ASLAN — Mon, 04 Jul 2022 11:56:24 +0000

Network configuration

How to configure wireless camera network (Android users)

Preparation before configuration:

1. Power on the camera and set the device to hotspot mode. When the (MV+ID) hotspot signal is found in the WiFi list of the mobile phone, it means that the device is in the waiting configuration state

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. Select the WiFi that the device needs to configure, and enter the WiFi password -> click [Confirm] 5. Below Android 10: Select the device hotspot, and the mobile phone will automatically start network configuration after connecting to the hotspot
Android 10 and above: Click [Connect AP spot] or enter the mobile phone system [Settings], select [WLAN], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

How to configure wireless camera network (IOS users)

Preparation before configuration:

Configuration steps:

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] 3. Select [AP hotspot connection] and follow the system prompts to continue operation
4. The system automatically obtains the currently connected WiFi, enter the WiFi password -> click [Confirm] 5. Click [Connect AP spot] or enter the mobile phone system [Settings], select [Wi-Fi], connect to the device hotspot (MV+ID), and the device will automatically connect to WiFi after returning to the app
6. The camera’s voice prompts “WiFi connecting – WiFi connected” to indicate that the configuration is successful, and the APP prompts “Completed”

During the configuration process, the device voice prompts “wifi connected”, but the mobile phone doesn’t prompt “Completed”

· The device has been successfully connected to the Internet, just add the connected device to the APP
1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in device ID or scan the QR code on device as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

What if the device fails to connect to WiFi during network configuration

1. The camera can only connect to 2.4G frequency WiFi, and does not support 5G frequency WiFi and mixed frequency WiFi, and does not support connecting to the guest network set by the router
2. Please do not exceed the device connection range, try to configure the network again after the device is closed to the router
3. The WiFi name cannot contain Chinese characters, and the WiFi name cannot be set to hide
4. Check whether the router restricts device access
5. If the device fails to receive configuration information or fails to be configured for multiple times, it is recommended to use AP hotspot mode configuration

How to connect a V380 camera with a network cable

1. Cameras with a network port can use a network cable connected to the network, please use a standard 8-core network cable to connect the device
2. There is no need to configure the network when the device is connected to the network cable. After the network cable is plugged in, the network port indicator will be on, and the device with a system sound will prompt “WiFi Connecting” -> “WiFi Connected” means the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [WiFi Smart Camera] -> [Add device ID], follow the system prompts to fill in or scan the device ID -> click [Confirm]

Note: The network cable connection has priority. When the network cable is connected, other connection methods will be blocked. If you need to switch to the wireless connection method, please disconnect the network cable first

How to connect 4G camera

1. Please connect the antenna of the device and insert 4G sim card correctly
2. Power on the device, and the device voice prompts “Cellular network connecting” -> “Successful connection” means that the connection is successful
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [4G Smart Camera], scan the code to add or click [Can’t find the QR code on the device?] -> [Please enter device ID] to fill in the device ID

What if 4G camera fails to connect

1. If the device prompts “Dialing timeout, please confirm SIM card status”, it means that the device connection has failed
2. Please make sure that the sim card is available and has remaining data
3. Make sure that the device is connected to the antenna and the 4G sim card is inserted correctly
4. Try to connect the device again where the signal is better

How to connect wifi kit

1. Power on the base station and plug it into the router LAN port
2. Power on the camera that needs to be connected to the WiFi kit, and the camera voice prompts that the connection is complete
3. Click the “+” button in the upper right corner of the device list -> select [Add Camera] -> select [kit] -> click [Next], scan the QR code of the base station body and add the camera connected under the base station to the device list

How to connect the device under the AP station(connecting without router)

Preparation before configuration:

Connection steps:

1. Open the WiFi list of the mobile phone, connect to the device hotspot (MV+ID), and the “Connected” status under the hotspot means the connection is successful
2. Open the APP, press and hold the drop-down in the blank of the device list to refresh the list
3. The device card appears in the device list, and the device is successfully added
4. Click the play button on the screen, follow the system prompts to set the password, after that, you can do further operations on the device

Note：
1. To connect the device in the AP hotspot mode, the mobile phone must remain connected to the device hotspot. Please ensure that the mobile phone is within the hotspot connection range to avoid disconnecting the device
2. Device hotspot means that the signal from the camera cannot connect to the Internet, and other networked applications cannot be used when the phone is connected to the hotspot. Please pay attention

Why can’t camera connect to 5G frequency WiFi

The difference between 2.4G WiFi and 5G WiFi

1) 2.4G is a wireless technology. Because its frequency band is between 2.400GHz and 2.4835GHz, it is referred to as 2.4G wireless technology
2) 5G WiFi refers to the wireless technology developed based on the IEEE 802.11ac standard. Because the IEEE 802.11ac technology itself works in the 5G Hz frequency band, it is also called 5G WiFi

The difference between 5G WiFi and 5G communication network

· The 5G in 5G WiFi refers to the frequency band of the wireless signal. In the mobile network, the “G” in 4G and 5G refers to the English word “Generation”, and 4G refers to the fourth-generation mobile phone mobile communication standard, 5G is the fifth-generation mobile phone mobile communication standard

Why can’t the device connect to 5G WiFi

· The WiFi module used by the V380 product only supports connection to 2.4G WiFi, and cannot recognize or connect to 5G WiFi. Therefore, 5G WiFi or mixed-band WiFi cannot be used to configure the device network

Networking settings

How to add the online device to your phone

1. Click the “+” button in the upper right corner of the device list -> select [Add Camera] 2. Select [WiFi Smart Camera] -> [Add device ID] 3. Fill in or scan the device ID as prompted by the system -> click [Confirm] 4. APP prompts “Completed”

How to set static IP

After connecting the device with the mobile phone V380App, click [Settings]-[Device IP] interface setting
requirements in the lower right corner of the device list screen :
1. IP: set according to the gateway itself
2. Subnet mask: 255.255.255.0
3. Gateway : Normally router IP
4, DNS: Generally router IP

Note: After setting the static IP, the device needs to be powered off and restart once to reconnect to the network.

How to connect the device after changing the router connection or modifying WiFi password

· If you did the following operations
a. Replaced the router
b. Modified WiFi username and password
c. Changed the network configuration information
Please restore the wireless camera to the factory default settings and reconfigure the network

How many devices can be added to the device list

→ Theoretically, there is no upper limit for the number of device lists
→ Only one device screen can be previewed at the same time
→ Long-press the device list under local login to manage devices in batches

What if can not add device to the device list

· If the device can’t be added to the device list, or the system prompts “Device already exists” when adding, and the device can’t be found in the device list, please try to uninstall the software and reinstall it to add the device again

Network connection

How to check the network status of camera

· After the device is added to the device list, you can view the camera network status in the device window
1. Connecting: it means that the APP is acquiring the device status, and the current status of the device will be displayed after the acquisition is successful
2. Internet offline: indicates that the device is not connected to the Internet, and the APP cannot connect to the device in this state
3. Internet online: indicates that the device is connected to the Internet, and the APP can connect to the device remotely in this state
4. LAN online: it means that the device and the mobile phone are in the same local area network. In this state, the camera and the mobile phone are connected point-to-point

APP prompts “Device offline” when it connects to the device

LAN offline, Internet offline

1) Please try to restart the camera to confirm that the camera has been started correctly and connected to WiFi
2) Turn off the router AP isolation function
3) Check whether the mobile phone can be connected to the Internet normally, and the APP has obtained the network permission

LAN online, Internet offline

1) Please try to restart the camera and confirm that the camera is already in station mode
2) Check whether the router is connected to the Internet
3) Check whether the router restricts the device from connecting to the Internet
4) Turn off functions such as router firewall, blacklist, mac address binding, etc.
5) If the above methods fail to solve the problem, please contact the technician

What to do if the image always keeps loading

1. Please try to close the APP and open it again
2. Please try to power off and restart the camera once
3. Please do not exceed the router connection range, try to connect the device close to the router
4. Please log in to the router background to check if there is a restricted device connection

What to do if the image freezes when connecting

· Network fluctuation or insufficient mobile phone memory during connection may cause the screen to freeze
1. Please do not exceed the router connection range, try to connect the device close to the router
2. Please try to switch the screen to SD stream preview

Connect Tutorial

What if WiFi can not be connected to the router？

· Please try to configure the network near the router.
· The V380 wireless camera can only connect 2.4G frequency WiFi signal.
· Do not use Chinese characters for the router name.
· Check whether the router has device connection restrictions.
· Some routers may be difficult to configure, AP hot spot mode is recommended for the configuration

How to connect a V380 camera with a network cable

→ camera with network interface may use a network cable connected to the network
no configuration is needed–plug in the cable,the light indicator turns on, device with loudspeaker will speak “connecting” –”connected”, the camera is connected

Note : The network cable connection has priority. When the network cable is connected, other connection methods will be blocked.

How to connect the camera to the router with WiFi smart link?

[Click on “+” in the upper right corner] -> [Please use Wi-Fi Smart to connect] -> [Enter the WiFi password] -> [Scan to add the device ID (optional)] -> Click [Next] – > After the connection is successful, the camera voice prompts “WiFi connected”. The device appears in the device list. Click the device to view the image.

How to switch wireless camera connection mode?

A, switch AP hot spot mode to station mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button of the tail line for about 7s] to restore the device to the factory settings, that is, switch to the station mode.

b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [replace device network] – [switch the device to routing mode and select the route to fill in the password] – [OK].

2, outdoor wireless camera:
(a) Method one: [Long press the reset reset button for about 10s] to restore the device to the factory settings. wait until the tail indicator light which flashed rapidly turns to constant on, Short press the button again,When the tail indicator flashes slowly, the device has been switched to station mode.

(b) Method 2: In the state that the device is connected to the network, in the lower right corner of the V380App device list screen [Settings]-[Change Device Network]-[Switch device to route mode and select route to fill in password]-[OK].

B, switch station mode to AP hot spot mode

1, indoor wireless camera:

a) Method one: [Long press the reset reset button on the tail line for about 7s] to restore the device to factory settings. When the device prompts “waiting for WiFi smart link configuration”, press RESET once to reset the button. The device prompts “access point established, That means the camera is in Hot spot mode already.

b) Method Two: In the state of the device connected to the network, in the lower right corner of the V380App device list screen [settings] – [replace device network] – [switch device to AP mode] – [OK].

2, outdoor wireless camera:

(a) Method one: [Long press the reset reset button for about 10s] . Press the RESET button for 10 seconds to reset the device to the factory settings. The tail light indicator which flashed quickly turned to constant on，it means the camera is in hot spot mode.

(b) Method 2: When the device is connected to the network, in the lower right corner of the V380App device list screen, set [Setting] – [Change Device Network] – [Switch Device to AP Mode] – [OK].

How to use the ap hotspot configuration to connect the camera into the route?

1. Android user: Click [+] in the upper right corner -> [Access-Point established] -> [Select device] -> [Select the route to be connected and enter the route password] -> [Click OK] After successful connection,

The camera will show a prompt “WIFI connection completed”, the device list appears on the device -> [Click on the device to view the image]

2. Ios user: enter the phone to set the connection [device hotspot (hot spot at the beginning of the MV)] -> [click the “+” in the upper right corner -> [hotspot is established] -> [select the route to connect and enter the route password] – > [Click OK] .

After the connection is successful, the camera will prompt “WIFI connection completed”.

Networking issues

Which protocols are supported by the wireless camera

→ The protocols supported by the V380 wireless camera include: TCP/IP, UDP, RTSP, HTTP, DDNS, DHCP, FTP, NTP, and ONVIF (other protocols are temporarily not supported)

Note:
1. Only Anyka and GM support the ONVIF protocol. Other solutions do not support ONVIF protocol can not connect to NVR
2. Anyka 2505 version, GM 3505 firmware does not open RTSP protocol, if you need to connect NVR please contact the technician to provide upgrade package to open RTSP

Device can not be added to the device list

·If the device can not be added to the device list, or the system prompts “The device already exists” when adding, the device cannot be found in the device list.

Method One: Close the software completely and restart it. Open

Method Two: Uninstall the software and reinstall it.

How far is the hotspot mode connection range?

→ The general connection distance is 10 to 15 meters, depending on the use of a certain deviation, can be further in a open empty space

Can’t see the image after modifying the routing password or changing the router

After changing the routing name, password, or changing the router, the network information has changed and the wireless camera needs to be reset to the factory and reconfigure the network.

How to check the device ID (device number)

→ ID is the 8-digit device number, which can be tagged on the device body, or viewed in the list of software devices.

During the configuration process, the device voice prompt “wifi connected”, but the mobile phone prompts “device connection timeout”

Method one: According to the voice prompt “wifi connected”
→ Click [Next] system automatically searches for devices connected to the same LAN and the new device will show up in the device list, click [Next] if the App can not find any new devices automatically, the page turns to device manual adding page automatically, input or scan device ID [Add], the system jumps to the device list, the newly added device is displayed in the device list first

Method 2: Add LAN (Only if the camera and the mobile phone are connected to the same network)
→ Return to the [Device List] interface
→ pull down the screen to refresh the device list
→ The system automatically searches for the LAN device and then adds the device to be displayed in the device list first

Can not find Hot spots on App or mobile phone

Make sure the camera has started without problems and is in hot spot mode.

1) the device will be in hot spot mode after the camera speaks”access point established”

2) Outdoor all in one devices will right be in hot spot mode after factory reset, the tail indicator light of outdoor all in one devices without Internet port will be on.

• Make sure antenna is well installed if the device has external antenna.

• Make sure the device is not connected with Internet wire,if it is connected with a wire, other ways of connection will be screened.

• Try change phone connection or Upgrade the firmware version of the device

· Contact the seller to have the device repaired if none of the above works

How to add a networked device to your phone

Method one: Manually add
1, open the [device list] interface, click [+] in the upper right corner
2, select [WiFi connection completed] or [other ways] 3, after entering the ID and password [OK add], the system jumps to the device List, the newly added device is displayed in the first place in the device list.

Method 2: Local Area Network Addition (Only if the camera and the mobile phone are connected to the same network)
1. Open the Device List screen, Pull down the screen to refresh the device list.
2. The system automatically searches for the LAN device and automatically adds the device display. In the first place of the device list , successful adding, the preview needs to enter the correct access password (as shown below)

3, the device’s first networked device password is empty, need to set a password

The post How To v380 Camera Network setting first appeared on NVR IPCAMERA SECURITY.

How to Setup Reolink NVR All Models

M.Salih ASLAN — Sat, 13 Nov 2021 06:42:03 +0000

Step 1. Please plug the LAN port at the back of your NVR into your router with an ethernet cable to access the internet.

Step 2. Click the “+” icon, select UID, then fill in the blanks with the UID of NVR.

Step 3. Please create device password that you want then click Next.

Step 4. Creat device name then click Finish.

How to Initial Set up for Reolink Go/Go PT via Reolink APP

Note: Before you start, please click or scan the QR code to download and install the latest version of Reolink App, power on your camera and place it near your router.

Step 1. Install a SIM card to the SIM card slot.

Step 2. Make sure the camera is power on. For GO PT, turn on the power switch.

Step 3. Wait for about 30 seconds until the status light becomes solid blue and hear “network connection succeed”.

If you couldn’t hear this voice prompt, please refer to the instruction to reset GO/ reset GO PT

Step 4. Tap on the icon in the top right corner to start the initial setup.

Step 5. Scan the QR code on the back of the camera. If the phone doesn’t respond, please tap Enter and then manually type in the UID (16-digits characters under the QR code of the camera).

Step 6. Enter the Device initialization page and create camera name and password.

How to Initially Set up PoE NVR with Monitor Connected (New UI)

You may follow this guide for proper cabling and initial setup of your PoE NVR with a monitor connected.

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.

Notes:
1. If there is no display, please connect it to a VGA monitor and change its resolution to 1920*1080.
2. If you need audio output on your TV monitor, the resolution MUST be set to 1920*1080 or 1280*720.

Step 2. Connect the camera’s RJ45 network socket to any POE Camera port on the NVR using the Ethernet cables provided.

Step 3. Connect an Ethernet cable from the LAN port of the NVR to LAN port of your router.

Step 4. Connect the mouse to the USB port.

Note: You can right-click to open Menu on the live-view page.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For POE NVR device, it is 48 volts.

Step 6. And then you will see the below splash screen. System booting up might take a few seconds.

Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.

Wizard Setup

Set up language, Resolution, Time Zone, Date Format, Time Format, System time
Create your password, Enable/disable screen Auto-lock.
Set up password security question.
Set up device name. HDD Management (Init)
Network Configuration (DHCP by default)
Email Configuration (Gmail is suggested to use the sender one)

The post How to Setup Reolink NVR All Models first appeared on NVR IPCAMERA SECURITY.