You can connect your compatible Amazon Echo, Echo Show, Fire TV, or Fire Tablet to your Ring device and use Alexa voice commands to do the following (and more):

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

See which Alexa-enabled devices are compatible with Ring

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Connect your Ring device to your Alexa-enabled device

First, you’ll need to download the Alexa app on your mobile device or tablet. Get the Alexa app from the Apple App Store (iOS devices), or the Google Play Store (Android devices).

You may also need to update your mobile device’s operating system.

If you already have the Ring app you’ll need to ensure you have the latest version. 

Next, follow these steps to add Ring as a Skill in the Alexa app:

Note: If your Ring devices do not appear after you tap Discover Devices, you can say, “Alexa, discover my devices,” or tap the Devices icon at the bottom right corner of the Alexa app.

Connecting Amazon Alexa-Enabled Devices with Ring Devices

Read More : Ring Alarm Setup Guides and Manuals

Activate chime notifications on your Alexa-enabled device

Once you’ve connected your Ring doorbell to your Alexa-enabled device, you can set up chime notifications to get an alert on your Echo or Fire TV device when someone presses your doorbell.

Follow these steps to get Chime Notifications:

Note: Make sure each Alexa device you enable for Chime Notifications has Communication and Announcements enabled and the Do Not Disturb feature turned off in the Alexa app.

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Activate Ring Intercom notifications on your Alexa-enabled device

Once you’ve connected your Ring Intercom to your Alexa-enabled device, you can set up Ring Intercom notifications to get an alert on your Echo or Fire TV device when someone buzzes your Ring Intercom.

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Answer the door or Ring Intercom with Alexa

After you’ve connected your Ring doorbell or Ring Intercom to your Alexa-enabled device, you can answer the door and speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

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Configure unlock by voice for your Ring Intercom

Follow the steps to enable unlock by voice and create a voice code

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Unlock your building entrance using Alexa with Ring Intercom

To unlock the building door using Alexa, say Alexa, unlock [Ring Intercom Name]. Alexa will then ask you for your voice code to complete the action.

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Get Live View from your Ring camera with Alexa

If you have an Echo Show, Fire TV, or Fire Tablet, you can use Alexa commands to view the live video stream from your Ring doorbell or security camera.

To get a live view from your Ring camera, you can say:

To stop the live video feed, you can say:

Note: “Front Door” is an example and may differ from the location labels that you assigned to your device(s) during setup. Other examples – backyard, side door, garage, etc.

Read Next  :Reolink NVR Setup Guide

Arm and disarm your modes

You can ask your Alexa-enabled device to change the mode to disarmed or armed* for your Ring devices, including cameras and Ring Alarm.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Click here to learn how to arm and disarm your Ring devices with Alexa.

To learn more about Ring Modes, click here. 

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 Control which Alexa devices can access Live View on your Ring devices

Once you’ve connected your Ring device(s) to Alexa, you can change which Alexa devices have access to Live View at any time in the Ring app.

Note
If you enabled the Ring Skill on an Amazon/Alexa account that is not linked to your Ring account, the Alexa devices will not be listed here. If you wish to remove access to your Ring account for those Alexa devices, you can do so from the associated Amazon/Alexa account.

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Ring and Alexa troubleshooting tips

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Downloading and Updating the Ring App

Learn how to download the Ring app and update your mobile device’s version of the Ring app. 

Downloading the Ring app for your mobile device

The Ring app is available for phones and tablets in the Apple and Google Play stores.

You can also visit ring.com/app to directly download the Ring app on your mobile phone.

Learn how to create a Ring account

Updating the Ring app on your mobile phone

For the latest features and fixes, make sure to update the Ring app to the latest version. To get started, choose your mobile device’s operating system below:

Troubleshooting your Ring app update

If you’re having trouble getting the latest version of the Ring app, here are a few things to try. 

Make sure your mobile device is on wifi.
If you have poor cellular signal, your mobile device may be pausing your update until it’s on wifi. Try connecting to a wifi network.

Make sure your mobile device has enough storage.
For apps to update, most mobile devices require 3-5 GB (gigabytes) of space. Try backing up your photos and videos to the cloud, or uninstalling apps you don’t use.

Confirm your mobile device is compatible to update.
If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device’s operating system may be unable to use the Ring app. Since the release of these operating system versions, we’ve made significant security updates to help protect your Ring account. 
Learn more about Compatible Mobile Devices

Restart your mobile device.
Sometimes phones and tablets just need to be restarted. After restart, attempt to update the Ring app again in your settings or app store.

Uninstall and reinstall the Ring app. 
If you uninstall the Ring app on your mobile device then reinstall the Ring app from your app store, you will download the latest version. Don’t worry, you won’t lose access to your Ring videos, settings, and Event History.

Note
If your mobile device is operating on iOS 13 (or lower) or Android 8 (or lower), you may not be able to reinstall the Ring app.

Arming, Disarming, and Setting Modes on your Ring Alarm

Arming, Disarming, and Setting Modes on your Ring Alarm

Security modes

These three modes on your Ring Alarm will protect your home in different ways. You can switch between them depending on your needs.¹

Disarmed Mode

In this mode, no sensors in your home will be monitored and no alerts will be sent to the monitoring station. Your Alarm system will still be powered on and functioning.

Use this mode when you’re at home and want the freedom to easily go in and out of your house. Fire and CO sensors (if they are attached to the system) will still be monitored.²

Home Mode

In this mode, only your perimeter sensors (doors and windows) will be monitored. Use this when you’d like to move freely inside your home. You can control which sensors are monitored in Home Mode by setting them in your Ring app:

Away Mode

In this mode, all your sensors are monitored and an alert is issued if any of them are triggered. Use Away Mode to secure your home when you’re leaving it and will be out. You can control which sensors will be monitored in Away Mode by setting them in your Ring app:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

² A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for a business or commercially zoned address. See Ring alarm licenses at: ring.com/licenses. Additional permit or false alarm fees may apply depending on your local jurisdiction. Additional charges may apply in areas that require permits or guard response service for alarm verification.

Arming your system

To arm your system using the Ring app¹

To arm your system using the Alarm Keypad

When you’ve changed your mode, your Alarm system begins a countdown. This is an Exit Delay, and it gives you time to leave your home before the system arms itself.

You can set an Exit Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Disarming your system

To disarm your system using the Ring app¹

To disarm your system using the Keypad

When you enter your home, your Alarm system begins a countdown. This is an Entry Delay, and it gives you time to disarm the system before it goes off.

You can set an Entry Delay of 0 to 180 seconds:

¹ Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Panic alarm

This feature lets you send a panic alarm to the monitoring station anytime. To turn it on, press and hold the ✓ and X buttons on the Keypad simultaneously for 3 seconds.

The Keypad will then send an instant alarm signal to the hub, the Keypad LED Ring will quickly blink red three times, and the speaker will play the panic alarm sound.

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<p>The post Ring Devices Amazon Alexa Connecting Guide first appeared on NVR IPCAMERA SECURITY.</p>

• Installation issues
• Ring App issues
• Storage issues

Installation issues

If you’re having an issue setting up or connecting your ONVIF-compatible camera to Ring Edge on the Ring Alarm Pro, this section will suggest actions that may fix the problem.

I’m getting a message during setup that says “Device not compatible.”

There are several possible reasons why you may be getting this error:

• Old firmware
  • Firmware is software that that installed on a device and enables it to work. Sometimes newer versions of firmware must be installed in order for your device to be up to date with latest features.
  • Make sure your ONVIF-compatible camera is running the latest version of its firmware. Check your camera’s instruction manual or the manufacturer’s website for how to check and update your ONVIF-compatible camera.
  • Press and release the reset button on your Ring Alarm Pro. This will cause the Ring Alarm Pro to update its firmware if it doesn’t already have the latest firmware.
• Incompatible camera
  • Be sure your camera supports ONVIF. Ring Edge and Ring Alarm Pro are only compatible with Ring cameras and ONVIF-compatible cameras.
  • Check whether your ONVIF-compatible camera meets the requirements listed below.

Note: Not all ONVIF-compatible cameras have been tested for interoperability by ONVIF. Only ONVIF Conformant products are verified to be interoperable by ONVIF. Learn more about ONVIF and its ONVIF standard.

The Ring Edge list of cameras isn’t showing my ONVIF-compatible camera.

• Make sure your ONVIF-compatible camera is turned on.
• Try connecting your ONVIF-compatible camera to the Alarm Pro using an Ethernet cord.
• Turn off and restart your mobile device.
  • Re-open your Ring App to the main dashboard,
  • Check to see whether your ONVIF-compatible camera is present.
  • Go to the Ring Edge list of cameras to check that your ONVIF-compatible camera is present.

I’m trying to connect my ONVIF-compatible camera to Ring Edge but it keeps failing.

• If the connection process fails for any reason your Ring app will offer you a “retry” message. Retry a few times to see if it works.
• Make sure your Ring Alarm Pro is connected to the internet.
• Make sure you are providing the correct username and password for your ONVIF camera.
• Verify that your ONVIF-compatible camera meets the following requirements:
  • Being able to stream at 1080p.
  • Supports H264 encoding.
  • You can automatically or manually enable ONVIF support on your camera.
  • You can automatically or manually set a valid password.

I’m trying to connect my Amazon account and my Ring account to each other but I’m getting a message that says “Ring Edge cannot be activated – make sure all cameras are online and active.”

• Uninstall the Ring app from your device.
• Download and re-install the Ring app.
• Login to your Ring account.
• Start on-boarding the ONVIF cameras.
• Use the Amazon account that appears in an on-screen prompt to login.

Information on account linking.

Ring App issues

I’m getting a message that my Ring account and Ring Edge are connected to two different Amazon accounts.

• Unlink one of the Amazon accounts and re-connect to the correct account.

Information on unlinking and linking accounts.

Live View/motion notifications and/or clip playback aren’t working.

• An error such as this is often accompanied by a message allowing you to retry the function. Tap the “Retry?” button.
• Confirm that your ONVIF-compatible camera is connected to your network.
• If you have more than one network operating in your house using the same SSID and password, check whether your ONVIF-compatible camera is connected to the same network that your Ring Alarm Pro is on. If you have another network using the same credentials, you may want to consider changing the credentials of the other network to prevent your camera from connecting to the wrong network.
• Verify that your ONVIF-compatible camera meets the following requirements:
  • Being able to stream at 1080p.
  • Supports H264 encoding.
  • You can automatically or manually enable ONVIF support on your camera.
  • You can automatically or manually set a valid password.

I’m not seeing any events in my timeline and/or event history.

• Confirm that your ONVIF-compatible camera is connected to your network.
• If you have more than one network operating in your house using the same SSID and password, check to confirm that your ONVIF-compatible camera is connected to the same network that your Ring Alarm Pro is on. If you have another network using the same credentials, you may want to consider changing the credentials of the other network to prevent your camera from connecting to the wrong network.

I’m getting too many/too few notifications.

You can adjust the number of notifications you receive by adjusting your motion zones, snoozing your notifications, or disabling your notifications.

Adjusting your motion zones.

Snoozing your notifications.

More on notifications.

I’m occasionally getting a person event classified as a non-person event as well as the reverse, a non-person event classified as a person.

Ring is always working to improve its products. It is entirely possible that computer vision algorithm might classify a non-person video as person or a person video as a non-person. Please consider sharing the video with Ring Customer Support to help us improve the algorithm.

A package event is not being detected and I’m not getting a notification.

Package detection only works within the following constraints:

• Package has to be in the field of view of the camera for more than 2 seconds when it is put on the ground.
• Package size need to be at least 10 inches x 10 inches.
• Package types do not cover food deliveries.
• The device cannot detect packages when the package is in a person’s hands.

Increase Package Sensitivity from the Ring App.

MicroSD card issues

My Ring Alarm Pro microSD card is not registering.

• Make sure your microSD card is one of our tested brands.
• Make sure the microSD card is completely inserted into the slot. You should feel it “click” into place.
• Reboot your Ring Alarm Pro. This will cause the Ring Alarm Pro to update its firmware if it doesn’t already have the latest firmware.
  • If your device is registered, reboot the Ring Alarm Pro on iOS:
    • Open your Ring app.
    • Tap the three-lined icon on the upper-left hand of the screen to open the side menu
    • Tap Devices.
    • Tap Alarm Pro Base Station.
    • Tap Ring Alarm Pro.
    • Tap Device Settings.
    • Tap Advanced Options.
    • Tap Reboot System.
  • If your device is registered, reboot the Ring Alarm Pro on Android:
    • Open your Ring app.
    • Tap the three-lined icon on the upper-left hand of the screen to open the side menu
    • Tap Devices.
    • Tap Alarm Pro Base Station.
    • Tap Ring Alarm Pro.
    • Tap Device Settings.
    • Tap Advanced Options.
    • Tap Reboot Base Station.
  • If your device is unregistered, you can reboot the Ring Alarm Pro by:
    • Use a paper clip to gently press the button inside the pinhole on the back on the Ring Alarm Pro once.
    • Be sure to press and release the button quickly and only once.
• Make sure your card is a “microSD” card. Standard SD cards will not work with the Ring Alarm Pro.
• Try a different microSD card.

I can’t set up encryption on my microSD card.

• Make sure your Ring Alarm Pro is connected to the internet.
• Make sure your microSD card is fully inserted into your Ring Alarm Pro.

<p>The post Troubleshooting your Ring-connected ONVIF-compatible camera first appeared on NVR IPCAMERA SECURITY.</p>