How to reset TVI DVR/ POE NVR / Wireless NVR (ZSWNVK-H) System when you forgot the password?

1) You can find the correct model number on the label at the bottom of the DVR / NVR System.

2) Find the DVR / NVR’s device ID/UID.

A. You can find the DVR’s ID on the label of the DVR / NVR.

How to reset Password Zosi DVR NVR Poe All Model

B. Or you can also reboot the DVR / NVR system and wait until Wizard Page display, then find the UID.

3) Please send us the model number and device ID / UID, we will create a super password for you.

    NOTE: The User Name corresponding to super password must be ‘admin’.

                 Once you set super password this time, the login password should be blank

                 in the next time when you reboot it or log in again.

                 You can go to DVR’s Main Menu – Setup – User – Change password to set a new

                 password. (Please keep the old password blank, you just need to input the new

                 password and confirm password.)

Beyond that, you can also upgrade software by means of upgrade file from us, then reset password when reboot DVR.

Connecting the DVR / NVR to the internet

This method works for the following models of DVRs / POE NVRs / Wireless NVRs:

4-Channel DVRs / POE NVRs / Wireless NVRs:

ZR04ZN;   ZR04ZM;   ZR04FN;   ZR04FM;   ZR04CN;   ZR04CM;   ZR04JS;   ZR04TS;   ZR04TN

ZR04RN;   ZR04RM;   ZR04EN;   ZR04EM;   

ZR04DS;   ZR04MS;  

8-Channel DVRs / POE NVRs / Wireless NVRs:

ZR08ZN;   ZR08ZM;  ZR08FN;   ZR08FM;   ZR08BN;   ZR08BM;   ZR08CN;   ZR08CM;   ZR08KS;   ZR08TN

ZR08RN;   ZR08RM;   ZR08EN;   ZR08EM;      

ZR08DS;   ZR08DP;   ZR08MS;   

16-Channel DVRs:

ZR16ZK;   ZR16JK;   ZR16BK;   ZR16CK

(You can find the model number on the label at the bottom of the DVR.)

If your CCTV DVR or NVR don’t have a built-in WiFi support, then you have to run internet cable (CAT 5 or CAT 6 Ethernet cable) to connect your DVR or NVR to the internet via the router.

• Connect one end of the Ethernet cable to the Ethernet input on the back of the DVR.
• Connect the other end of the Ethernet cable into a device providing an active internet connection, such as a router or modem.
• Test your internet connection to confirm that it is active by going to the Network > Network screen.

1) Right click mouse—go to Main Menu > Setup > Network.

2) On the Network tab, ensure the “Obtain an IP Address Automatically” option is enabled, and that there is no information in the PPPoE fields.

3) Once you’ve ensured there is no information in the PPPoE field and that the “Obtain and IP Address Automatically” option is selected, select the “Test” option.

If “OK” is displayed, the local area network is connected successfully.

If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”.

NOTE:

In order for other devices to connect to the DVR through the router, the DHCP setting must be enabled from the router’s settings page.

If you still cannot connect to the network, please ensure that you don’t have a firewall active on your network that may be limiting the connection.

You may need to open ports 80, 5000, and 5001 on your router, if they’re currently being blocked by te firewall. This typically only happens on commercial internet accounts, as they deal with sensitive transactions, but occasionally a firewall on a residential line will also block these ports.

If you’re unsure how to open ports on your router, you will need to speak with the router manufacturer.

FAQ:

1) What’s DHCP?

DHCP is a type of internet networking approach. It stands for Dynamic Host Configuration Protocol. It means that a router assigns IP addresses to each of the devices on the network, allowing them to communicate with other devices in or outside the network.

In context of our systems, the setting related to DHCP is called DHCP server status. This setting enables your router to obtain the static IP address on the DVR and broadcast that IP to the app so it can locate your DVR. This setting needs to be enabled on a router for the apps to be able to connect to the DVR systems.

2) For example: How to set up a linksys E5350 Router?

Once you’ve logged into the router settings, you’ll want to select “configuration” at the top, and then “Connection > Local Network” in the menu on the left. You should see this page:

​

You’ll want to ensure the checkbox beside “DHCP server” is checked off, and set the start IP address to 100 as shown in the image. Leaving the other settings here as they default should be fine. Once this is done, select “save.” Before proceeding with the next steps, try using the app while not connected to local WiFi. If you can see the live feeds, you don’t need to complete the steps below.

If you can’t, you’ll need to open the ports in the firewall. On the left menu, select “Security”, and then “Single Port forwarding” as shown in this image:

​

Select the button on this page for “Add a new Single Port Forwarding”, and this window should appear:

​

The number you want to enter in the “To IP Address” field is the last three digits of the DVR’s static IP, which you can find on the Network page of the DVR. (Main Menu > Setup > Network)

Application and protocol can be left as they are, and you’ll want to check off the “enabled” box. You’ll need to do this 3 times, using the following information:

1.
Application Name: DVR HTTP
External Port: 80
Internal Port: 80

2.
Application Name: DVR Mobile
External Port: 5000
Internal Port: 5000

3.
Application Name: DVR E-mail
External Port: 5001
Internal Port: 5001

After filling the box with the necessary info for each port, select “apply”, and then hit the add button again to reopen the window. Once all 3 ports are opened, try testing the app again.

Note:  different Routers may have different setting interfaces.

More questions, please feel free to contact us.

Our Whatsapp:  +1-866-841-6932

Support Email address:  service@zositech.com

Our Facebook:  https://www.facebook.com/ZosiTechnology/

Support center: support@zositechhelp.zendesk.com

<p>The post How to reset Password Zosi DVR NVR Poe All Model first appeared on NVR IPCAMERA SECURITY.</p>

How to reset the password of the VIGI camera?

If you forget the password of the VIGI camera, you can reset the password via VIGI Security Manager or VIGI NVR.

Method 1: Via VIGI Security Manager

Step 1. Click the Forget Password option.

If the camera is not added, go to Settings > Device > Device List > Discovered Devices, select the device and click the Set Password or + Add > Forget Password.

If the camera has been added, go to Settings > Device > Device List > My Devices > Settings icon of the camera > Basic Information > Device Security > Modify > Forget Password.

Step 2. Send the Verification Code to your Reset Password Email.

If the camera is connected to the internet, click the Send Code and you’ll receive a verification code sent to your Reset Password Email.

If the camera is not connected to the internet, please Download VIGI App in the App Store or Google Play. Scan the QR code with the app and you’ll receive a verification code sent to your Reset Password Email.

Step 3. Enter the verification code and click Next.

Step 4. Enter the new password.

Method 2: Via VIGI NVR

Step 1. Click the Forget Password option.

Right click to open Main Menu, go to Settings > Camera > Device Access > Add Device > Discovered Devices and you will see Forget Password option. If the camera has been added and is not certified, you need to remove the camera first.

Step 2. Send Verification Code to your Reset Password Email.

Step 3. Enter the verification code and click Verify.

Step 4. Enter the new password.

Note:

1. What’s the Reset Password Email?

When you first activate camera, it is asked to enter your Reset Password Email. It is only used to receive the verification code when you need to reset the password.

2. What should I do if I don’t receive the verification code?

TP-Link VIGI Cameras Ultimate Guide Part 4

How to modify the IP address of the VIGI camera

You can use the VIGI Security Manager or VIGI NVR to modify the IP address of your VIGI camera.

Via: VIGI Security Manager

If the camera is not added, go to Settings > Device > Device List > Discovered Devices, select the device and click the Set Network.

If the camera has been added, go to Settings > Device > Device List > My Devices > Settings icon of the camera > Network Settings > Connection and modify the IP address.

Via: VIGI NVR

If the camera is not added, go to Settings > Camera > Device Access> Add device, select the device and click the Modify IP address.

If the camera has been added, you can modify the IP address via one-click networking option. Go to Settings > Network > Connection and click the one-click networking.

Select the device you want to change and NVR will assign unassigned IP. In this way, you can manually set the IP address. If you want to manually set the IP address, you need to remove the camera and change the IP address before it is added.

How to avoid the overexposure of image

The overexposure of surveillance images can be roughly divided into over-exposure during the day and overexposure at night. The overexposure in the daytime is basically caused by the backlight of the scene, while the overexposure at night is caused by the over-intensity of the infrared reflected light of the object.

Note: Please make sure the lens is clean.

Overexposure in the daytime

The light reflected from the counter is relatively strong, making the counter very bright and unclear

The camera will overexpose in the presence of bright light directed or reflected into the lens. Overexposure will lead to unclear details. During installation, we need to consider scenarios and avoid direct light or strong reflections. If it is unavoidable, we need to adjust the image parameters to alleviate the overexposure.

Step 1: We take the overexposure area as the exposure target and do backlight compensation (BLC), so that the IPC takes the overexposure area as the target to reduce the overall light input. The overexposure area in the figure is near the center, and we set BLC area to be center.

Step 2: After we enable BLC, the IPC reduces the overall light input, so the surroundings will become darker. We can increase the brightness of the surroundings by wide dynamic range (WDR).

Step 3: We can fine-tune brightness and contrast to display the best image.

The following picture shows the adjusted result. (BLC area in center + WDR + brightness 60, contrast 40.) As you can see, the area of counter is clearer. You can further adjust the parameters according to your own image quality.

Overexposure at night

Overexposure due to being next to the wall is quite obvious, as shown below.

When the camera is installed next to the wall, if the angle is too biased towards the wall, the infrared light reflected back from the wall will be too strong, and the wall will be overexposed. If the wall is overexposed, the camera will reduce the shutter exposure time to maintain the overall average brightness of the screen, so that the other part of the screen will be too dark.

Step 1. Adjust angle to reduce the area of overexposed objects in the picture.

Without affecting the monitoring, make the wall area in the picture as small as possible. Firstly, the effective monitoring area can be increased; secondly, if the overexposure area of the wall is reduced, the exposure time of the camera will be increased, and the monitoring image will be clearer.

Step 2. Set BLC area to make dark areas brighter

You can increase the exposure time of the camera by setting the BLC area of the camera. Although the wall or reflective obstacles may be brighter, the effective monitoring area can be seen more clearly.

Step 3. Enable WDR to balance the brightness

Increase WDR can strengthen the details in the dark, and monitoring effect in night vision is better.

Note: Too high WDR will increase the noise in the night vision picture. WDR should be properly increased.

How to upgrade the firmware of VIGI cameras

Method 1: Via the VIGI app

1. On the Live View page, tap the gear icon to enter the Device Settings page.

2. On the Device Settings page, tap on the Firmware Upgrade to check for update or update the firmware.

Method 2: Via the VIGI Security Manager (Windows only)

1. Open the VIGI Security Manager.

2. Go to the Settings page and go to Device > Device Upgrade to update the firmware.

What is the difference between 2.8 mm, 4 mm, 6 mm and 8 mm lens?

Lens focal length tells us the angle of view—how much of the scene will be captured—and the magnification—how large individual elements will be. The lager the focal length, the narrower the angle of view and the higher the magnification.

VIGI indoor cameras have a focal length of 2.8/4 mm and VIGI outdoor cameras have a focal length of 4/6 mm. The last digit of the model indicates the focal length of the lens.

For example:

VIGI C400HP-4: The focal length is 4 mm.

VIGI C300HP-6: The focal length is 6 mm.

How to select suitable lens?

The larger the focal length of the lens, the smaller the angle of view, and the farther the monitoring distance. So the camera lens with low focal length is suitable for observing small areas where need a wide angle. If you want to observe the objects closer with a big distance, you’d better select the cameras with a lager focal length lens.

How to rotate the image of my VIGI camera

You can rotate the image via VIGI App, VIGI Security Manager or VIGI NVR. VIGI Security Manager and VIGI NVR has more mirror option than VIGI App.

Here we take VIGI C400HP-4 as an example.

Method 1: Via VIGI App

1. On the Live View page, tap the gear icon to enter the Device Settings page.

2. On the Device Settings page, go to Device Control > Video Rotation.

3. On the Video Rotation page, you can select Upside Down to rotate the video image 180°.

Method 2: Via VIGI Security Manager

1. Go to Settings > Device > Device List > My Devices and click the settings icon of the camera.

2. Go to Image > Mirror and select Mirror option you want.

Method 3: Via VIGI NVR

Right click to open Main Menu, go to Settings > Camera > Display > Image > Advanced Settings, select Mirror option you want.

How to change the password and Reset Password Email of the VIGI camera

You can change the password and Reset Password Email of the VIGI camera via VIGI Security Manager or VIGI NVR. Reset Password Email is used to receive the verification code when you need to reset the password.

Method 1: Via VIGI Security Manager

Step 1. Go to Settings > Device > Device List > My Devices and click the settings icon of the camera.

Step 2. Go to Basic Information > Device Security and click Modify to change the password and Reset Password Email.

Note: If you forget the old password, please refer to the link to reset the password.

Method 2: Via VIGI NVR

Step 1. Right click to open Main Menu, go to Settings > Camera > Device Management > Password Management, select the camera and click edit icon.

Step 2. Enter your new password and Reset Password Email, click Save. You can also use Preset IPC Settings which you set on the VIGI NVR. If you want to change the preset IPC settings, you can refer to the link.

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<p>The post TP-Link VIGI Cameras Ultimate Guide Part 4 first appeared on NVR IPCAMERA SECURITY.</p>

How to Mount Your VIGI Pan & Tilt Camera to a Wall or Pole

This article will show you how to mount your camera to the wall, and how to remove your camera from the camera base.

How to Mount Your Camera

1. Mark Position

Place the mounting template where you want the camera. For wall mounting, drill four holes through four circles on your mounting template.

2. Mount Base or Pole Mounting

Mount Base:

Affix the camera base using the screws.

For wall mounting, insert four anchors into the holes and use the self-tapping screws to affix the camera base over the anchors.
There are two ways to install your cameras by the mount base depending on your situation.

Method 1:

Method 2:

Pole Mounting:

Use the cable tie to attach and tighten your camera to the pole.

How to Uninstall Your Camera

If you mounted it on the wall

Remove the screws from the anchor. Then you can take your camera off the wall.

If you install it to a pole, remove the cable ties and you can uninstall it.

How to use VIGI cameras with other NVR brands or NAS

The VIGI cameras work with VIGI NVR as well as other NVR brands or NAS for easier batch access and management. It is recommended to use the VIGI cameras with the VIGI NVR. For other NVR brands, make sure they support ONVIF and RTSP protocols. Here we will show you how to use VIGI cameras with other NVR brands.

Step 1: Power on your cameras and connect them to the same network as your NVR.

Step 2: Activate the cameras using the VIGI Security Manager or VIGI App.

1. Download the VIGI Security Manager on your windows computer at https://www.tp-link.com/download-center/

2. Install the VIGI Security Manager and open it.

3. Go to Settings > Discovered Devices. Cameras on the same network as your computer can be automatically discovered.

4. Click + Add to activate your discovered cameras by setting passwords.

5. Follow the instructions to add your cameras.

Step 3: Refer to the NVR’s User Manual to add cameras.

We will show you some basic parameters that it may require to connect the VIGI camera to your NVR.

1. The IP address of the camera.

Open VIGI Security Manger and go to Settings > Device > Device List > My Devices > Settings icon of the camera > Network Settings > Connection.

For some NVRs, you’ll need to modify the IP address of the VIGI camera to the same network segment as the NVR for successful adding.

2. The ports for standard ONVIF and RTSP protocols.

Please select Onvif protocols to add VIGI cameras.

ONVIF Service Port: 2020

RTSP Service Port: 554

3. The username/password of the camera.

Username: admin

Password: It is set when you activated the camera. If you forget it, please refer to the link to reset the password.

What should I do if VIGI camera is not found?

This article is to solve the problem that VIGI camera is not found. Please check the steps below:

Step 1. Confirm that the camera is powered up.

The camera should be powered up via 12V DC adapter or PoE (802.3af/at). The IR LED will turn on for 20 seconds once the camera is powered on.

Step 2. Confirm that the camera is connected to your network properly.

The camera should be connected to network devices via Ethernet cable.

Step 3. Make sure your device is on the same network as the camera.

Step 4. Reboot your network devices including router and refresh to discover your cameras again.

Step 5. Try other methods to discover devices.

You can try to discover devices via VIGI Security Manager, VIGI NVR or VIGI App.

How to Verify Fake Micro SD Cards When Using with VIGI Cameras

Note:

A security camera that works with a standalone microSD card is primarily designed to store motion-activated recordings or short video clips of movements with local storage, which offers a cost-effective alternative to the subscription-based cloud storage. However, users may run into issues like the camera is unable to overwrite recordings, the SD card becomes full and stops recording or the SD card cannot be formatted by the camera App, etc. These kinds of problems might be caused by the fake SD card.

Micro SD Card and fake SD Card

An SD Card is a small electronic storage medium used by a plethora of storage devices including smartphones, games devices, camcorders, and cameras. Most of the smartphones and security cameras are using the microSD card.

The TP-Link camera supports a microSD card with up to 512GB capacity. If the remaining space of an SD card is less than 500MB or 5% of the total capacity before the first insertion of the camera, it would be impossible to record. There are different speed specifications for microSD cards and it is recommended to use a card with Class 10 or UHS 1 speed rating, which requires a minimum writing speed of 10MB/s.

The most common fake microSD card is the fake capacity expanded card, which uses illegal means and tools to make the cards with a small capacity appear larger. For example, a 32GB card is displayed as 128GB on your computer or other devices. This kind of card is usually having a lower price than the official quality goods. Since the capacity is Manual deceived by the illegal means and tools so that the space beyond the original capacity cannot be used normally.

If the stored file exceeds the actual capacity, the file will be unavailable. Our camera recognizes the microSD card and will format it in Fat32 format and creates index files to save your video data. This process reads and writes the entire space of the SD card and checks whether it is valid. If your SD card is an expanded card, it will not be formatted successfully and will not work properly on our camera.

We do not support the card due to the particularity of the monitoring camera; we need to ensure that the SD card can work stably for a long time. And since camera data is relatively important, data loss or failure to write data can have a significant impact.

Note: For VIGI cameras, it is required to format the SD card on the VIGI app for local recording.

Comparison of SD card Speed Class ratings

Types of Fake SD cards

When it comes to counterfeit memory cards, you will find some different types of them like listed below:

1. Reduced Read / Write Speed: You buy an SD card that shows something like “maximum 95 MB/s read and 90 MB/s write speed” and a “V30” label that is supposed to guarantee a minimum writing speed of 30 MB/s. But when copying a file using a fast SD card reader, you might not even get more than 5-10 MB/s.

2. Reduced Capacity: The SD card might report a large capacity when inserted in your computer, camera, or storage device, while it contains only a very small part of the overall capacity. This happens because the microchip (a tiny part of the SD card that is responsible for reporting the total amount of storage available) within the card has been reprogrammed to report a different size to the host. Counterfeit SD cards with reduced capacities should be avoided the most because they will most certainly result in data loss.

3. Fake Brand: Some SD cards have big brand labels attached to them and sold at a premium price when they are made from cheap parts by some unknown manufacturer. Such products are often more difficult to identify and might require a call to the manufacturer to verify the serial number. You can also read the reviews posted by verified buyers on Amazon or other online stores.

4. Unrealistic Capacity: There are memory cards that advertise completely unrealistic storage sizes. For example, if you search online for microSD cards, you may find cards with capacities as large as 2TB, however, such capacities do not yet exist.

5. Bogus / Non-Working: Some SD cards are sold at incredibly low prices by unknown sellers and may just don’t work.

Fake SD Card Issues

As you can see from the earlier section, the issues can range from getting very slow speeds to data loss and unusable SD cards. The problem with fake SD cards with reduced capacity is that when users go over a certain capacity, all data from that point on will be corrupted. Everything appears to be working great at first, but troubles may show up in later usage.

How to Identify a Fake SD Card

If you have already purchased an SD card, there are a few things you can inspect and basic tests you can run to identify a fake SD card.

1. Inspect Product Packaging: Make sure the package contains necessary information about the product such as its specifications and card speed, as well as all the appropriate labels, warranty info, and a proper UPC. Users may also verify with SD card manufacturer directly.

2. Test the SD card with third-party software: Make sure you format the SD card before you start this step. For example, you could verify if you can write files to the advertised capacity for your SD card with software H2testw. Install the H2testw on your Windows computer (you can also run a similar tool called “F3” on Mac OS, and an app called SD Insight on Android device) and run the test, it will show you the real capacity of your SD card.

If the SD card you are using is fake, it will report errors and show how much actual data was written and read from the card.

Memory Card Buying Tips

Sum up the article with the below memory card buying tips:

· Always make sure to buy from an authorized seller.

· Be careful about cheap SD cards.

· Always inspect and test each card to make sure that it is genuine.

· Do not buy used or refurbished SD cards.

· Replace SD cards once every few years to reduce potential failure.

A list of microSD card we have tested:

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How to Waterproof VIGI Outdoor Security Cameras

When the camera is installed outdoors, please install waterproof items to waterproof your VIGI outdoor security cameras. Make sure each part is securely attached and the water-proofing rings are flush to keep out water.

Step 1: Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors.

Done! The network interface is now waterproof.

Step 2: Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

What to do when the image of VIGI Camera is misty and hazy on the Night Vision

This article aims to optimize the image quality when it looks misty and hazy in night vision mode.

As shown in the above image, sometimes we may notice that the camera display appears to be covered with a layer of silk, or like fingerprints on the lens, making it particularly blurry and difficult to see anything in night vision mode.

Generally speaking, there are several reasons that can cause abnormal image:

To optimize the camera performance and ensure clear image quality:

By following these steps, you can improve the clarity of the camera’s display and ensure better surveillance performance.

How to configure VIGI camera’s exposure parameters

This article discusses how to adjust the exposure parameters of VIGI Cameras using the web interface or VIGI Security Manager to achieve better image quality in different environments.

Exposure refers to the amount of light entering the camera. Overexposure in surveillance images results in a too bright image, while underexposure leads to a dark image that lacks clarity.

Overexposure can generally be divided into overexposure during the day and overexposure at night. Overexposure during the day is mainly caused by backlighting in the scene, while overexposure at night is caused by excessive infrared reflection from objects.

Underexposure, on the other hand, is primarily due to low ambient brightness, resulting in insufficient light entering the camera.

To address the above issues, we can make adjustments through Exposure setting, Prevent Overexposure setting, as well as BLC (Backlight Compensation) and WDR (Wide Dynamic Range) settings to obtain more suitable image effects for specific scenes.

Exposure settings include exposure gain and shutter speed. Higher gain and slower shutter speed allow more light to enter the camera within the same time frame, resulting in a brighter image, and vice versa for a darker image.

Prevent overexposure, the brightness of the infrared illuminator can be adjusted to avoid excessive infrared reflection at night.

In addition, there are WDR settings and BLC settings. WDR processes the dark and bright areas of the image to make the dark areas brighter and the bright areas darker, thus achieving better image quality in environments with high contrast between highlights and shadows. BLC targets specific backlight areas and adjusts the light entering the camera accordingly to achieve the desired image effect.

Next, we will explain how to adjust these parameters through VIGI Security Manager and the camera’s web interface.

Configuring through VIGI Security Manager:

Configuring through the web interface:

General questions about halos on the VIGI Camera’s screen

Have you ever noticed large, irregular halos on your device’s screen, especially after rain or in damp weather? These can significantly disrupt your viewing experience. This article will explain why this happens and how to fix it. By understanding these common screen distortions, you can take the necessary steps to maintain the quality of your device’s.

Q1: What causes the appearance of large, irregular halos on my screen as below picture?

A: This issue is typically caused by dirt or contamination on the lens or casing of your device. Common culprits include fingerprints or condensation, which can lead to irregular reflections. These reflections then manifest as large, irregular halos on your screen.

Q2: How can I resolve this issue?

A: To rectify this, it’s important to regularly check the condition of your device’s lens and casing. Wiping the lens with a dry cloth can help keep it clean, reducing the likelihood of these halos appearing.

In the course of normal device usage, you might also notice glare or ghosting effects on your screen as below. The following section will explain these phenomena.

Q3: What are glare and ghosting effects?

A: Glare is a phenomenon that occurs around a light source, taking a shape similar to the light source, complete with a halo and radiating light beams. Ghosting, on the other hand, forms a light cluster at a different location that resembles the light source.

Q4: Why do these phenomena occur?

A: Both glare and ghosting occur when the point light source is too strong, causing light reflected from the lens surface to repeatedly reflect within the camera. These reflected lights cover the screen, reducing contrast and causing local obstruction, ultimately presenting as halos on the screen.

Q5: How can I resolve this issue?

A: To avoid these issues, consider the following methods:

1. Keep the lens clean. Dust or oily fingerprints on the lens can intensify ghosting and glare.

2. Use a lens hood.

3. Change the light source or shooting location.

4. Try to avoid shooting directly into the sun.

<p>The post TP-Link VIGI Cameras Ultimate Guide Part 3 first appeared on NVR IPCAMERA SECURITY.</p>

We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

How to Change the Password on a 5.0 UI IP Camera

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IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

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IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

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IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

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IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

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IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

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IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a LaView Saturn Series IP Camera to a Non-Saturn Series NVR

5a. If you are connecting the camera to the NVR PoE port, set up the Target IP to 192.168.254.xxx (xxx being a random number from 2-254), and Gateway to  192.168.254.1, Subnet Mask 255.255.255.0. Then unplug the camera from the PoE switch or Router and connect it to the NVR using Cat5e cable.

5b. If you are connecting the camera via LAN, use DHCP or set up the IP address to your network range. For example: Target IP 192.168.0.217, Subnet 255.255.255.0, Gateway 192.168.0.1

6. Go the NVR Menu => Camera => Camera.

7. Click on the channel which the camera is connected to (ie if the camera is connected to port 3 on the back of the NVR, click on channel 3). If you are connecting the camera via LAN, Click on any unused channel.

8. Change ‘Plug and Play’ to ‘Manual’ and enter the camera IP address (192.168.254.xxx or 192.168.0.217 as in previous example)

9. Change protocol to ONVIF and Management port is 80

10. Enter user name and password you set up when you activated the camera in step 3.

LaView NVR Setup and User Guide

Read Also : LongPlus Camera User Guide

How to reset LaView Saturn IP Camera

3. Press and hold the reset button for at least 5 seconds until the camera restarts, and then the camera will be restored to factory default settings.

What features are LaView Saturn Series Camera compatible with LaView (LV-N95, LV-N96, LV-N98, LV-N99) Series NVR?

LaView Saturn Series IP Cameras have many great features designed to work with LaView Saturn Series NVR. If you already have a LaView NVR and wish to add a LaView Saturn IP Camera, you can do so using this instruction. However, we recommend using LaView Saturn Series IP Cameras with a LaView Saturn Series NVR for best performance.

The following features of LaView Saturn IP Camera are compatible with LaView Series NVR:

The following features may NOT be compatible

What should I do if I connect a LaView Saturn Camera to LV-N96, LV-N95, LV-N98 series NVR but only get 720P maximum resolution in main stream?

If you only get 720p in mainstream, it means the IP camera is set to H.265. Please use the following instruction to switch the camera to H.264 compression.

The system worked seamlessly until last week when it suddenly shut off and now won’t come back on

Would suggestion you follow the instruction below for troubleshooting,

1.Please ensure the cameras are connected, would suggest you to connect them directly to the PoE ports at the back of the system.

2.At the day time, try to cover the camera lens with your hands to see if there is a IR red light on the problematic cameras. And please also check if the camera goes hot when it is connected.

3.The camera appears not to get powe if there is no light and heat. We will need to check if it is the camera/port/cable issue.

1.At first, please switch the problematic camera to the workable PoE ports to test. You can also go to your PoE Configuration setting to check the power.

2.If it still doesn’t work with another port, please exchange the cable to check again. If possible, you can also add the camera to another system to confirm the problem.

Please contact our support team for further support if it does not help.

NVR is showing offline on Platform Access menu

In this case, please check the connection between the router and the NVR. Unplug and plug the ethernet cable to make sure the connection is solid. 

Then go to the NVR system, enable ‘DHCP’, “Obtain DNS Server Address” and ‘Platform Access’, disable  ‘DDNS’ and check if the status of the NVR changes from “Offline” to “Online”. Please see the pictures attached as a reference.

If it doesn’t work, please try to reboot the system to see if the issue can be resolved.

How to add Wi-Fi Cam (One PT ) to your NVR

1. Make sure One PT camera and the NVR are well connected to the same LAN. 

2. Enter the camera management menu of NVR, select an unoccupied channel, and click the “Edit” icon to add the camera manually.

3. Make sure the adding method is manual, select the ONVIF protocol, enter the correct IPv4 Address and password of the camera. 

 (Please click the link below, download the IP Portal software to your PC/laptop. Then open it to locate the IP Address and the management port of your camera.)

 http://dl.ltsecurityinc.com/software/Platinum%20IP%20Portal.zip

(Kindly note that the One PT Cam password is the same as the verification code shown on the silver sticker at the bottom of the camera.)

4. Click ‘Ok’ to save the settings and then you will be able to view the One PT camera on

your NVR.

Password Reset via XML files

Please find a 12V power adapter to power up your camera. And directly connect this camera to the router with an Ethernet cable if you need to reset the password via XML files.

Please power on the device (NVR/DVR/cameras) and connect it to the router via an ethernet cable first.

Then find the attachment and follow the instructions to export the XML file and send it to us. We will help to generate a key file and send it back to you to reset the password.

Kindly pay attention to the following when you export the file.

1. BOTH THE EXPORTED AND IMPORTED XML FILE IS VALID FOR ONLY 24 HOURS.

2. MAKE SURE THE DEVICE STAYS POWER ON AND ONLINE AFTER EXPORTING THE FILE.

If you have any questions about the steps, feel free to contact us for further assistance

Password Reset by Secure Code

Please refer to the steps as per below to reset the password. 

1. Click on the Menu button on the top left.

2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.

(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)

3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.

​ 

4. Create and confirm the new password, must be 8-16 characters only.

Please refer to the attachments or simply click the link below to see the steps for a password reset.

https://support.laviewsecurity.com/hc/en-us/articles/115013149627-I-forgot-the-password-for-my-system-how-do-I-reset-it-

If you need further support with the steps, please reply to this email and we will be glad to assist you further.

Password Reset by Secure Code

Please refer to the steps as per below to reset the password. 

1. Click on the Menu button on the top left.

2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.

(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)

3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.

​ 

4. Create and confirm the new password, must be 8-16 characters only.

Please refer to the attachments or simply click the link below to see the steps for a password reset.

https://support.laviewsecurity.com/hc/en-us/articles/115013149627-I-forgot-the-password-for-my-system-how-do-I-reset-it-

If you need further support with the steps, please reply to this email and we will be glad to assist you further.

Push Notification

If you would like to receive push notifications on your phone, please

Setup Email Notification

Please refer to the instructions to set up the email notifications. Here I will take the Outlook account as an example. (Sorry that Gmail is not supported anymore, please use other email addresses to set it up.)

First, please go to the Outlook mailbox settings and enable POP option.

Secondly, please go to your camera management settings -> tap into ‘Settings’ -> find ‘Linakge Action’ to enable ‘Send Email’ for each of your camera.

Thirdly, please go to your system menu -> find ‘Configuration’ -> find ‘Network’ -> click the ‘Email’ option and enter the email information:

Set up DDNS

You may follow the steps below to enable the DDNS feature,

1.Log in to http://laviewddns.com/ and set up an account

2.In the NVR interface, enter the correct account and setting in DDNS menu

3.In the router menu, assign Port 80, Port 8000 and Port 8554 to the IP address of the system

4.Go to www.canyouseeme.org to ensure the ports are opened

Feel free to email the LaView Suppor Team if you have further questions.

Set up PC viewing by PT Cloud

If you need to remotely view your system when you are not under the same Wi-Fi, please try to follow the steps below to set up the P2P connection.

Before adding your system to the PC software, please make sure your system is connected to the router(network) and is showing ‘Online’ status. Please go to your system menu -> Configuration -> Network -> PT Cloud/Platform Access to double-check your system’s online status.

Here I will take my NVMS V3 as an example.

1. Go to NVMS V3, go to ‘Maintenance and Management.

2. Click ‘Add’ here.

3. Choose ‘PT COULD’ here.

4. Log in to the LaView Connect app. Go to the ‘More’-> ‘Account Management’. Note down the ‘Username'(which belongs to your LaView P2P account) and ‘Country/Region’ information.

5. Get back the Client Software.

6. After logging in to the PT cloud account, please tap ‘Online’ and search for and choose the online device you would like to add.

7. Input the verification code set in ‘Platform Access’ in NVR and tap the “Add” icon.

. 

8. Then you are good to go now.

9. Go to ‘Main View’ on the Client Software, you are also required to input the same verification code to watch the cameras. Please input the one as #7.

Hope the above works and let the support team know with any concerns.

Set up PC viewing by IP address

Please download the PC software NVMS V3 or NVMS 7000 on your laptop to set up PC viewing. Kindly find the tools at this link: http://www.ltsecurityinc.com/downloads

Here are more instructions about the NVMS V3.

In the example, NVMS V3 will automatically detect the online device so we are adding the device with its IP address. In this way, the system and the computer will be requested to connect to the same local network so that the software can auto-detect the online system.

1. Please go to ‘Device Management.

2. Please go to ‘Online device’ and your system will be found automatically.

3. Please choose your system from the online device and click on ‘Add’.

​4. Please enter the admin name and the admin password of your system in the box popping out.

5. Your system should be added and please go to ‘Main View’ on the home page.

Please feel free to contact our support team if you need further help.

No video on monitor

Will need to confirm the resolution of the camera first. Kindly note that the resolution of the monitor should be higher than the camera’s. Otherwise, the monitor will go black. Please get in touch with our LaView Support Team and provide the model number of your camera as well as your system if you do not know the system resolution.

If the monitor and system work fine before but quit working suddenly, please change the HDMI/VGA cable to check this issue.

If you have another monitor, please also exchange it to see if it can work. If necessary, you can also try to access your system on your computer to double-check.

As for PC viewing, please download the PC software NVMS V3 or NVMS 7000 to your computer/laptop to get access. (Kindly find them from this link: http://www.ltsecurityinc.com/downloads) NVMS V3 tool is the latest version. NVMS 7000 can support the Mac system. 

Please contact our support team if the troubleshooting does not work.

How do I connect my NVR to my Phone?

Please follow these steps to setup your mobile device. You can watch the YouTube videos and follow along or follow the instructions bellow.

IPhone:

https://www.youtube.com/watch?v=zshaTac0ka8

Android:

https://www.youtube.com/watch?v=G1DtkrYLIas

LaView NET app:

*If using 4G/LTE with bad signal, you may not obtain a picture. Attempt using a strong signal.

What is an NVR?

An NVR, or “network video recorder” is a central unit that processes, records, and manages footage recorded by your surveillance cameras. An NVR recorder allows you to review and save footage, set up a recording schedule, and manage your surveillance.

Are Your Surveillance Camera Systems Hard to Set Up?

No. We have a full library of helpful videos and/or step-by-step directions for the components you purchase. Find the best surveillance camera system here, and your DIY experience will be smoother and easier than you can imagine.

Are There Any Front Door Peephole Cameras with Remote Viewing on My Cell Phone?

Definitely. We offer a front door peephole camera with remote viewing to any mobile device, fully-customizable motion detection, IR night vision, and full HD resolution.

What are the Advantages of Installing a Wifi Security Camera System?

A wifi security camera system is significantly easier to install than a traditional system, because there is no need to run special wires to each wifi camera. This not only helps the day of installation, but also allows clients to position cameras in places they might not otherwise be able to place them.

I tried to change the name of my camera, but I’m getting “Camera Does not support this function”.

It is possible that there are no cameras connected to that specific channel or the camera has lost connectivity. If you are using a third-party camera it is possible the ONVIF protocol supported by camera is outdated which does not support OSD configuration.

Is it possible to connect a third-party camera to a LaView NVR, or a LaView Camera to a third-party NVR?

Yes, if the third-party devices support the ONVIF protocol and you are using the correct setup for the specific camera.

I’m having issues connecting my NVR to my phone

Possible Fixes:

1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, restart the NVR and try the P2P setup again.

2.If you are still having issues, make sure DDNS is NOT enabled(unchecked). If DDNS is checked, uncheck it and apply then go back to Platform Access and disable P2P and apply. Once both are disabled, do a power cycle and reboot the unit. After the unit restarts enable P2P again, and do another power cycle.

3.Go to Extranet Access, Platform Access or DDNS and make sure LaView P2P is selected then apply, also make sure “Enable Stream Encryption” is disabled.

4. If none of these work, then it could be a network issue. Try to restart your modem/router by unplugging it for about 45 seconds. Plug it back in and restart the NVR, then try to reconnect your system to the P2P account.

How Do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually, it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Can I Access a Feed from My Wifi Camera on My Cell Phone?

Yes. View your recordings or live footage anytime, anywhere! You can even and receive mobile push notifications. Stay connected at all times to your wifi camera system by simply downloading the free LaView Connect app, and enjoy your new window into your home.

Which Surveillance Camera Resolution is Best for Me?

The higher the resolution the more details you can capture in your footage. As this graphic shows, there can be noteworthy differences between a 1080p camera system, a 4MP camera security system, and a 4k security camera system. The only disadvantage to higher resolution cameras is that they consume more memory. High resolution cameras function best with motions detection cameras or larger hard drives. Many clients mix and match cameras for different applications. Feel free to call us at 626-898-4988 to discuss the best options for your specific situation.

.

<p>The post LaView NVR Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

DAHUA IP Camera 5.0 UI Setup

How to Change the Password on a 5.0 UI IP Camera

Description

This guide will show you how to modify an account’s password on an IP Camera with the 5.0 User Interface. Please remember to change the passwords on all of the accounts to insure maximum security. Also, to ensure a higher level of security please use passwords with these requirements:

Example: HIgh91!?

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

.

How to Set the Date and Time on a 5.0 UI IP Camera

Description

This guide will show you how to set the Date and Time on a Dahua IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a Dahua 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

.

<p>The post DAHUA IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>

Chapter 1 Startup

1.1 Activate Your Device

For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Before You Start

Power on your device.

Steps

1. Select a language.
2. Click Next.
3. Input the same password in Password and Confirm Password.

/¡K Warning

Strong Password recommended-We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Activate network camera(s) connected to the device.

• Check Use Device Password as Default to use the device password to activate the inactive network camera(s).
• Enter a password to activate network camera(s).

1. Optional: Set an email address for password resetting. When you forget your password, you can reset it by email.
2. Check Enable.
3. Enter an email address.
4. Click Activate.

User Name admin

Password

Weak

Confirm Password

Camera Activation Password 0 Use Device Password as Default

Email to Reset Password 0 Enable

Email Address

Hilook 4K NVR Device Complete Guide

Read More :

1. Hilook Hikvision Password Reset NVR/DVR/IPCAM NEW
2. Hilook Firmware Software Tools
3. How to Find The Encryption/Verification Code? Hilook Hikvision Annke

Figure 1-1 Activation

1.2 Login

• • 1. Set Unlock Pattern

Admin user can use the unlock pattern to login. You can configure the unlock pattern after the device is activated.

Steps

1. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

03 Note

• The pattern shall have 4 dots at least.
• Each dot can be connected for once only.

1. Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

Unlock Pattern

Set Unlock Pattern

Release your finger when done

Figure 1-2 Set

Set Unlock Pattern

Draw pattern again to confirm

• • 1. Log in via Unlock Pattern

Steps

1. Right click the mouse on live view interface.

Figure 1-3 Draw the Unlock Pattern

2. Draw the pre-defined pattern to unlock to enter the menu operation.

nXlNote

• If you have forgotten your pattern, you click Forgot My Pattern or Switch User to log in via password.
• If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.
  • 1. Log in via Password

If your video recorder has logged out, you must login before operating the menu and other functions.

Steps

1. Select User Name.

Welcome

Figure 1-4 Login Interface

1. Input password.
2. Click Login.

• When you forget the password of the admin, you can click Forgot Password to reset the password.
• If you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

Chapter 2 Live View

• 1. GUI Introduction
• Click Target Detection at the upper-left corner, and select or to display the specified live target detection results. For result details, click View More.

HU Note

° Target Detection is only available for certain models.

° Target Detection is valid when HDD is installed.

° 0 is valid for motion detection, line crossing detection, intrusion detection, and facial detection.

• Click to start/stop auto-switch. The screen will automatically switch to the next one.
• Click to enter full screen mode.
• Double click a camera to view it in single-screen mode. Double click again to exit single-screen mode.
• Change a camera live view screen by dragging it from its screen to the desired screen.
• Scroll up/down to turn to previous/next screen.
• Position the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Description

• In the live view interface, there are icons at the upper-right corner of the screen for each

camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Description

• Right click your mouse to display the shortcut menu.

Menu

Ei Single Screen >

S Window Division >

< Previous Screen

> Next Screen

O Si art All! D-swHch

EJ Camera

® Playback

a FTZ Control

Figure 2-2 Right Click Shortcut Menu

• 1. PTZ Control
     1. Configure PTZ Parameter

You shall configure PTZ parameters before controlling a PTZ camera.

Steps

1. Preview a camera in live view and click 0 on shortcut menu.

2. Click PTZ Parameter Settings.

Figure 2-3 PTZ Settings

Figure 2-4 PTZ Parameter

1. Set the PTZ camera parameters.

C0Note

• All parameters should be the same as the PTZ camera.
• For the Coaxitron camera/dome connected, you can select the PTZ protocol to UTC (Coaxitron). Ensure the selected protocol is supported by the connected camera/dome.
• The AHD and HDCVI cameras support coaxitron control.
• Selecting Coaxitron protocol will make other parameters unavailable, including baud rate, data bit, stop bit, parity and flow control.

1. Click OK.
   • 1. PTZ Control Panel Introduction

Table 2-3 PTZ Panel Description

• • 1. Customize Preset

Set a preset location where the PTZ camera would point to when an event occurs.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Select a desired preset in preset list.
3. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
4. Click 1* .

What to do next

Double click a preset in the preset list to call it.

• • 1. Customize Patrol

Patrol refers to a path consists of a series of presets with designated sequence. It provides dynamic live image for monitoring several presets.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Patrol.
3. Select a desired patrol.
4. Click Set.
5. Click + .
6. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The preset number determines the order at which the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point. Speed defines the speed at which the PTZ will move from one key point to the next.

Figure 2-5 Patrol Settings

1. Click Apply.

What to do next

Select a patrol and click Call to call it. The PTZ camera will move according the predefined patrol path.

Patroll ▼

Set Call

Figure 2-6 Call Preset

• • 1. Customize Pattern

A pattern records the movement path and dwell time in a certain position. When you call a pattern, the PTZ camera will move according to the recorded path.

Steps

1. Preview a camera in live view and click on shortcut menu.
2. Click Pattern.
3. Select a pattern.
4. Click Record.
5. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
6. Click Stop Recording. The previous PTZ camera moving path is recorded as a pattern.

What to do next

Select a pattern and click Call to call it. The PTZ camera will move according the predefined

pattern.

Chapter 3 Playback

• 1. GUI Introduction

Go to Playback .

Figure 3-1 Playback

Table 3-1 Playback Interface Description

Figure 3-2 Timeline

• Position the cursor on the timeline, drag the timeline to position to a certain time.
• Period marked with blue bar contains video. Red bar indicates the video in the period is event video.
• Scroll up/down to zoom out/in timeline.
  1. Normal Playback

Play back normal videos.

Steps

1. Go to Playback .
2. Select a camera from the camera list.
3. Select a date on the calendar for playback.

C®Note

The blue triangle at the calendar date corner indicates there are available videos. For example, means video is available. 22 means no video.

1. Optional: Position the cursor on playback window to show control bar.

Figure 3-3 Control Bar

Table 3-2 Button Description

• 1. Smart Playback

The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion detection, line crossing detection, or intrusion detection information.

Before You Start

Configure motion detection, line crossing detection, and intrusion detection rules and detection areas.

Steps

1. Go to Playback .
2. Click Smart.
3. Select a camera.

Figure 3-4 Smart Playback Interface

4. Position the cursor on playback window to show control bar.

Figure 3-5 Control Bar

Table 3-3 Button Description

Normal Video

Set normal video playback speed. The option is only valid when Do not Play Normal Videos is unchecked.

Play Speed of Smart/Custom Video

Set playback speed of videos with smart information. The option is only valid when Do not

Play Normal Videos is enabled.

Play Strategy

Do not Play Normal Videos 0

Normal Video

—- _ ——— X 8

Play Speed of Smart/Custom Video

—————— X1

Cancel

Figure 3-6 Play Strategy

3.4 Back up Clip

You can clip videos during playback. Video clips can be exported to the backup device (USB flash drives, USB HDDs, USB writer, SATA writer, etc.).

Before You Start

Connect a backup device to your video recorder.

Steps

1. Start playback. Refer to Normal Playback for details.
2. Click .
3. Clip videos.

• Click Q, set start and end time, click OK.
• Set a time segment on time bar for clipping.

Figure 3-7 Time Segment

1. Click [7] .
2. Click Export to export the clip to backup device.
3. Search File

Steps

1. Go to Search .
2. Set search conditions.
3. Click Search.

• Click to play the video.
• Click to lock the file. Locked file will not be overwritten.
• Select file(s), and click Export to export file(s) to backup device.

System Date

System Time

Resolution

Enable Wizard

Enable Password

Enable NTP

Interval (min)

NTP Server

NTP Port

1. Configuration (Easy Mode)

Easy mode contains basic configurations. Go to Configuration , and click Easy Mode.

• 1. System Configuration
     1. General

You can configure the output resolution, system time, mouse pointer speed, etc.

Steps

1. Go to Configuration ^ System ^ General .

02-09-2019

19:35:38 ©

1024‘768i60HZ

□

0

□

60

time.windows com

123

Figure 5-1 General Settings

1. Configure the parameters as your desire.

Enable Wizard

The wizard will pop up after the device starts up.

Enable Password

You need to enter password for authentication if the device automatically logged out.

Enable NTP

Network time protocol (NTP) is a networking protocol for time synchronization. The device can connect to NTP (network time protocol) server to sync time.

Interval (min)

Time interval between two time synchronization with NTP server.

NTP Server

IP address of the NTP server.

NTP Port

Port of the NTP server.

1. Click Apply.
   • 1. User

Add User

There is a default account: Administrator. The administrator user name is admin. Administrator has the permission to add, delete, and edit user. Guest user only has live view, playback, and log search permission.

Steps

1. Go to Configuration ^ User .
2. Click Add and confirm your admin password.

Figure 5-2 Add User

1. Enter user name.
2. Enter the same password in Password and Confirm.

/ * \ Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK.

– Click / to edit user.

Set Password Resetting Email

When you forgot your login pattern and password, the device will send an email contains verification code to your email for password resetting.

Steps

1. Go to Configuration ^ User .
2. Click Password Resetting Email.
3. Enter admin password for authorization.
4. Enter an email address.
5. Click OK.

Reset Password

You can reset your password when you forgot your login pattern and password.

Steps

1. Click Forgot Password at the password login interface.
2. Click Next if you agree the Privacy Policy, you can scan the QR code to read it.
3. Follow the wizard to reset password.

5.1.3 Exception

You can receive exception events hint in alarm center, and set exception linkage actions.

Steps

1. Go to Configuration ^ System ^ Exception .
2. Optional: Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Check Event Hint.
4. Click at the upper-right corner of local menu to enter alarm center.
5. Select an event type.
6. Click Set to select events to hint.
7. Set Exception Type
8. Select Normal Linkage and Trigger Alarm Output type for exception linkage actions.

□ Audible Warning □ 10.96.15.145:8000->1

□ 10.96.15.1 45:8000->2

□ Notify Surveillance Center

□ Send Email

Figure 5-3 Exceptions

1. Click Apply.

5.2 Network Configuration

• • 1. General

You shall properly configure the network settings before operating the device over network.

Steps

1. Go to Configuration ^ Network ^ General .

DHCP

IPv4 Address

IPv4 Subnet Mask

IPv4 Default Gateway

Obtain DNS Automatically 0

Preferred DNS Server

Alternate DNS Server

Figure 5-4 Network

1. Set network parameters.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

Obtain DNS Automatically

If DHCP is checked. You can check Obtain DNS Automatically to automatically obtain

Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. HiLookVision

HiLookVision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the video security system.

Steps

1. Go to Configuration ^ Network ^ Platform Access .
2. Select Access Type as HiLookVision.
3. Check Enable. The service terms will pop up.
4. Scan the QR code to read the service terms and privacy statement.
5. Check I have read and agree to Service Terms and Privacy Statement. if you agree the service terms and privacy statement..
6. Click OK.
7. Optional: Check Stream Encryption. It requires to enter verification code in remote access and live view after this function is enabled.
8. Optional: Check Custom, and edit Server Address.
9. Enter a code in Verification Code. You can click Refresh to randomly generate a verification code.
10. Bind your device with a HiLookVision account.
11. Use a smart phone to scan the QR code, and download HiLookVision app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to HiLookVision Mobile Client User Manual for details.

Figure 5-5 Download HiLookVision

2) Use HiLookVision to scan the device QR, and bind the device.

Hl® Note

If the device is already bound with an account, you should unbind with the current account.

1. Click Apply.

What to do next

You can access your video recorder via HiLookVision.

• • 1. Email

Set an email account to receive event notification.

Before You Start

• Ensure your video recorder is in a local area network with an SMTP mail server.
• Configure your network parameters. Refer to General for details.

Steps

1. Go to Configuration ^ Network ^ Email .

Server Authentication

User Name

Password

SMTP Server

SMTP Port

SSUTLS

Attached Picture

Sender

Sender’s Address

Select Receivers

Receiver

Receiver’s Address

Figure 5-6 Email

1. Set email parameters

Server Authentication

(Optional), check it to enable the server authentication feature.

User Name

The user account of email sender for SMTP server authentication.

Password

The password of email sender for SMTP server authentication.

SSL/TLS

(Optional), check it to enable SSL/TLS if it required by the SMTP server.

Sender

The sender name.

Sender’s Address

The sender’s email address.

Select Receiver

Select a receiver. Up to 3 receivers are available.

Receiver

The receiver name.

Receiver’s Address

The receiver’s email address.

djNote

• For network cameras, the event images are directly sent as the email attachment. One network camera only sends one picture.
• For analog cameras, 3 attached pictures will be sent for one analog camera when an event occurs.

1. Click Apply.

5.3 Camera Management

• • 1. Network Camera

Add Network Camera by Device Password

Add network cameras which the password is the same as your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct. Refer to General for details.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera . The online cameras on the same network segment with your video recorder are displayed in the camera list.

+ Ql UI 0 9 Search!-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 5-7 IP Camera Management Interface

1. Click + to add the camera.

Add Network Camera Manually

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera is activated.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .
3. Set network camera parameters, including IP address, protocol, management port, etc. You can check Use IPC Active Password to use the device password to add network camera(s).
4. Optional: Click Add More to add another network camera.
5. Click OK.

Figure 5-8 Add Network Camera

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / to edit the selected camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can select the channel port No. to choose a connecting channel.

1. Click OK.

Sort Channel Order

Channel layout windows are ordered by channel number. You can change the camera linked channel number by dragging windows.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click Sort Channel.
3. Drag a channel window to the channel number as your desire.
4. Click Apply.

C®Note

After sorting channels, the device will reconnect to network cameras.

Configure Remote Settings

For the camera parameters that were only configurable via web browser, remote settings function provides an operation interface to configure remote camera parameters.

Before You Start

Ensure your camera is properly connected.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click Remote Settings
3. After the device resource is initialized, select a camera.
4. Set camera parameters.

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

5.3.2 OSD Settings

Configure OSD (On-Screen Display) settings for the camera, including date format, camera name, etc.

Steps

1. Go to Configuration ^ Camera ^ OSD .
2. Select a camera.

Figure 5-9 OSD

3. Drag the text frames on the preview window to adjust the OSD position.

4. Click Apply.

5.3.3 Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

C® Note

The operation may differ according to different models.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

US Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Configure Arming Schedule

Steps

1. Select Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

djNote

Time periods shall not be repeated or overlapped.

Figure 5-10 Set Arming Schedule

1. Click Apply.

Configure Alarm Linkage Action

Alarm linkage actions will be activated when an alarm or exception occurs.

Steps

1. Click Linkage Action.

Figure 5-11 Linkage Actions

2. Set normal linkage actions, trigger alarm output, trigger recording channel, etc.

Full Screen Monitoring

The local monitor will display the alarming channel image in full screen when an alarm is triggered. It requires to select the alarming channel(s) in Trigger Channel.

Audible Warning

It will trigger an audible beep when an alarm is triggered.

Notify Surveillance Center

The device will send an exception or alarm signal to the remote client software when an alarm is triggered.

Send Email

It will send an email with alarm information when an alarm is triggered.

PTZ Linkage

It will trigger PTZ actions (e.g., call preset/patrol/pattern) when smart events occur.

3. Click Apply.

5.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 5-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

5.4.2 Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o

5.5 Recording Management

• • 1. Storage Device

Initialize HDD

A newly installed hard disk drive (HDD) must be initialized before it can be used to save videos and information.

Before You Start

Install at least an HDD to your video recorder. For detailed steps, refer to Quick Start Guide.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.

Figure 5-12 Add NetHDD

7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.

8. Click OK. The added NetHDD will be displayed in the storage device list.

5.5.2 Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous. Refer to Edit Schedule for details.

Configure Event Recording

You can configure the recording triggered by the motion detection, line crossing detection, and intrusion detection.

Steps

1. Go to Configuration ^ Event ^ Smart Event .
2. Configure the event detection and select the channels to trigger the recording when an event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event. Refer to Edit Schedule for details.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 5-13 Recording Schedule

Continuous

Continuous recording.

Event

Recording triggered by all event triggered alarm.

1. Select a camera in CameraNo.
2. Check Enable.
3. Configure the recording schedule.

Edit a. Click Edit.

Schedule b. Select a day to configure in Weekday.

1. To set an all-day recording schedule, check All Day and select schedule type.
2. To set other schedules, uncheck All Day, and set Start/End Time and schedule type.

Note

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Figure 5-14 Edit Schedule

1. Click to select schedule type as Continuous or Event.

Draw

Schedule

5. Click Apply.

1. On the table, drag the mouse on the desired period to draw a colored bar.

5.5.3 Configure Recording Parameter

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Configure recording parameters.

Main Stream

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub­stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-Stream

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in Kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

C® Note

Higher resolution, frame rate, and bitrate provide you better video quality, but it also requires more internet bandwidth and uses more storage space on the hard disk drive.

1. Click Apply.

Chapter 6 Configuration (Expert Mode)

Go to Configuration , and click Expert Mode at the lower-left corner.

• 1. System Configuration
     1. General

Configure Basic Settings

You can configure the language, system time, output resolution, mouse pointer speed, lock screen password, etc.

Go to Configuration ^ System ^ General ^ Basic Settings , configure the parameters as your desire, and click Apply.

Language

The default language is English.

VGA/HDMI Resolution

Select the output resolution, which must be the same with the resolution of the VGA/HDMI display.

Lock Screen Password

You need to enter password for authentication if the screen is locked.

Mouse Pointer Speed

Set the speed of mouse pointer. 4 levels are configurable.

Wizard

The wizard will pop up after the device starts up.

Enhanced Decoding Mode

Disabling enhanced decoding mode will reduce the local decoding capability by half and restart the device.

Configure DST Settings

DST (Daylight Saving Time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

Go to Configuration ^ System ^ General ^ DST Settings , configure the parameters as your desire, and click Apply.

Configure More Settings

You can configure your device name, lock screen time, output mode, etc.

Go to Configuration ^ System ^ General ^ More Settings , configure the parameters as your desire, and click Apply.

Device Name

Edit the video recorder name.

Device No.

The number is required in the connection with remote control, network keyboard, etc. Edit the serial number of video recorder. The device number ranges from 1 to 255, and the default value is 255.

Lock Screen

Set timeout time for lock screen.

Menu Output Mode

Choose output to display local menu.

Figure 6-1 More Settings

• • 1. Live View

Configure General Parameters

You can configure the output interface, mute or turning on the audio, event output interface, etc.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .

Enable Audio Output

Volume

Figure 6-2 Live View-General

1. Configure the Live View parameters.

Live View Mode

Select the live view window division.

Dwell Time

The time to dwell in a camera before switching to next camera when auto-switch in live view is enabled.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time to show alarm event image.

Enable Audio Output

Turn on/off audio output for the selected video output.

Volume

Adjust the live view, playback, and two-way audio volume for the selected video output interface.

1. Click Apply.

Configure Live View Layout

Steps

1. Go to Configuration ^ System ^ Live View ^ View .
2. Select Video Output Interface to configure.
3. Click to select a window and click a camera No. in the camera list you would like to display. + means no camera is displayed on the window.
4. Optional: Click Q / f? to start/stop live view of all the cameras in order.
5. Click Apply.

Configure Channel-Zero Encoding

Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

Steps 1. Go 2. Set 3. Go

to Configuration ^ System ^ Live View ^ General . Video Output Interface as Channel-Zero.

to Configuration ^ System ^ Live View ^ Channel-Zero .

Enable Channel-Zero Encoding

Frame Rate

Max. Bitrate Mode

Max. Bitrate(Kbps)

Figure 6-3 Channel-Zero

1. Check Enable Channel-Zero Encoding.
2. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement.
3. Click Apply.

6.1.3 User

Refer to User for details.

6.2 Network Configuration

• • 1. TCP/IP

TCP/IP must be properly configured before you operate video recorder over network.

Steps

1. Go to Configuration ^ Network ^ General ^ TCP/IP .
2. Configure network parameters.

Working Mode

Multi-address Mode

The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default route. And then the system is connecting with the extranet and the data will be forwarded through the default route.

Net-fault Tolerance Mode

The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the video recorder will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.

Load Balance Mode

By using the same IP address and two NIC cards share the load of the total bandwidth, which enables the system to provide two Gigabit network capacity.

C® Note

Working mode is only available for certain models.

NIC Type

Select NIC type as your desire. If your device supports Wi-Fi dongle function, the NIC of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

MTU

The maximum transmission unit (MTU) is the size of the largest network layer protocol data unit that can be communicated in a single network transaction.

Default Route

Select a route as your desire. If your device supports Wi-Fi dongle function, the route of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

Auto Obtain DNS

If DHCP is checked. You can check Obtain DNS Automatically to obtain Preferred DNS Server and Alternate DNS Server.

1. Click Apply.
   • 1. DDNS

Dynamic domain name server (DDNS) maps dynamic user IP addresses to a fixed domain name server.

Before You Start

Register DynDNS, PeanutHull and NO-IP services with your ISP.

Steps

1. Go to Configuration ^ Network ^ General ^ DDNS .

Enable 0

DDNS Type DynDNS ▼

Server Address

Device Domain Name

User Name

Password

Status DDNS is disabled

Figure 6-4 DDNS

1. Check Enable.
2. Select a DDNS type.
3. Enter parameters including service address, domain name, etc.
4. Click Apply.

What to do next

You can view DDNS status in Status.

• • 1. NAT

Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.

Before You Start

Enable the UPnP™ function of your router if UPnP™ is required. When the device network working mode is multi-address, the default device route should be on the same network segment as the LAN IP address of the router.

Steps

1. Configuration ^ Network ^ General ^ NAT .
2. Check Enable.
3. Select Mapping Type as Manual or Auto

Auto The port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping.

Manual Select an external port type. Click / to edit External Port. You can use the default external port No., or change it according to actual requirements. External Port indicates the port No. for port mapping in the router.

The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.

1. Set the virtual server of your router, including internal source port, external source port, etc. The virtual server parameters shall be corresponding with your device port.
   • 1. Ports (More Settings)

Set different port types to enable relevant functions as your desire.

Go to Configuration ^ Network ^ General ^ More Settings .

Alarm Host IP/Port

The device will send the alarm event or exception message to the alarm host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

Alarm Host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the Alarm Host Port (7200 by default) must be the same as the alarm monitoring port configured in the software.

Server Port

For remote client software access. Ranges from 2000 to 65535. The default value is 8000.

HTTP Port

For remote web browser access. The default value is 80.

Multicast IP

Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network. A multicast IP address covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS software, the multicast address must be the same as that of the device.

RTSP Port

RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The port is 554 by default.

Output Bandwidth Limit

You can check the checkbox to enable output bandwidth limit.

Output Bandwidth

After enable the output bandwidth limit, input the output bandwidth.

CUl Note

• The output bandwidth limit is used for the remote live view and playback.
• The default output bandwidth is the maximum limit.

Figure 6-5 Port Settings

6.2.5 Upload Logs to the Server

You can upload system logs to the server for backup.

Steps

1. Go to Configuration ^ Network ^ General ^ Log Server Settings .

Enable

Upload Time Interval (Fi) 1

Server IP Adtfress

Port 514

Apply

Figure 6-6 Log Server Settings

1. Turn on Enable
2. Set Upload Time Interval, Server IP Address, and Port.
3. Optional: Click Test to test if parameters are valid.
4. Click Apply.
   • 1. HiLookVision

Go to Configuration ^ Network ^ Platform Access . Refer to HiLookVision for details.

• • 1. Email

Go to Configuration ^ Network ^ Email . Refer to Email for details.

6.3 Camera Management

• • 1. Network Camera

Add Automatically Searched Online Network Camera

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Camera .
2. Click Online Device. The online cameras on the same network segment will be displayed in the list.

+ Qi ICT O 9 Searchl-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

… 10.6.114.36 ~ + ©Active A

Figure 6-7 Online Device

1. Select a network camera, and click Add to add it.

Add Network Camera Manually

Add the network cameras to your video recorder.

Before You Start

• Ensure your network camera should be in the same network segment with your video recorder.
• Ensure the network connection is valid and correct.
• Activate the network camera to add.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click + .

Figure 6-8 Add IP Camera

3. Enter information of the network camera to add.

Use Channel Default Password

If it is checked, the video recorder will add the camera by the set channel default password.

4. Click Add.

Add Network Camera on Different Network Segment

If your network camera is on a different network segment, the device can search its IP address within a range of IP addresses, and add it.

Before You Start

• Ensure the network connection is valid and correct.
• Ensure the network camera password is the same as your video recorder.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click Advanced Search.
3. Enter Network Segment.

first three octets the camera IP address.

O If your network camera is not on the same network segment with the NVR and s… ,

□ Network Segment 192 . 168 . 0 . 0

□ Network Segment 192. 168.1 . ~

| Cancel

Figure 6-9 Enter Network Segment

1. Click Add.

Add Network Camera Through Plug-and-Play

If an inactive network camera or third party ONVIF camera is connected to your network, the video recorder may automatically detect and add the camera, or notify you to manually add it.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click More.
3. Select Plug-and-Play.
4. Optional: Enable Auto Add Network Camera. The video recorder would automatically detect and add the inactive network camera or third party ONVIF camera.

Plug-and-Play x

Auto Add Network Camera «

OK

Figure 6-10 Auto Add Network Camera

‘Note

If you turn off Auto Add Network Camera, when an inactive network camera or third party ONVIF camera is connected to your network, the video recorder would automatically detect it and notify you to add it.

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click / of an added network camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the drop-down list.

1. Click OK.

Example

Enter an example that illustrates the current task (optional).

What to do next

Enter the tasks the user should do after finishing this task (optional).

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

• Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click .
3. Click Yes to confirm.
4. Select the camera upgrade firmware from your storage device.
5. Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Add Network Camera Through PoE

The PoE interfaces enable the device to transfer electrical power and data to connected PoE cameras. And the PoE interface supports the Plug-and-Play function. Connectable PoE camera number varies with device models. If you disable a PoE interface, you can also use it to connect to an online network camera.

Add PoE Camera

Steps

1. Go to Configuration ^ Camera ^ Camera ^ PoE Settings .
2. Enable or disable long network cable mode by selecting Long Distance or Short Distance.

Long Distance

Long-distance (100 to 300 meters) network transmissions via PoE interface.

Short Distance

Short-distance (< 100 meters) network transmission via PoE interface.

C® Note

• The PoE ports are enabled with the short distance mode by default.
• The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 Mbps.
• The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
• When the transmission distance reaches 100 to 250 meters, you must use the CAT5e or CAT6 network cable to connect with the PoE interface.
• When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.

Figure 6-11 Add PoE Camera

1. Click Apply.
2. Connect PoE cameras to your device PoE interfaces with network cables.

What to do next

The connected PoE camera will be displayed in Configuration ^ Camera ^ Camera ^ IP Channel .

You can click its status to view live image.

Add Non-PoE Network Camera

You can use the PoE channel resource to connect a non-PoE network camera.

Steps

1. Go to Configuration ^ Camera ^ Camera ^ IP Channel .
2. Click jo of a channel with no linked network camera.
3. Select Adding Method as Manual.

Plug-and-Play

The camera is physically connected to the PoE interface. You can click ® in the added device list to edit its parameters.

Manual

Add IP camera without physical connection via network cable.

1. Set other parameters, such as user name, password, and IP address.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

• Ensure your network camera is on the same network segment with your video recorder.
• Ensure the network connection is valid and correct.

Steps

1. Go to Configuration ^ Camera ^ Camera .
2. Click ® .
3. Set camera parameters like IP address, camera password, etc.
4. Click Apply.

Configure Channel Type

You can disable a PoE channel to additionally increase a normal IP channel resource.

Go to Configuration ^ Camera ^ Camera ^ PoE Binding Configuration , and set the PoE channel as your desire.

Figure 6-12 PoE Binding Configuration

Sort Channel Order

Go to Configuration ^ Camera ^ Camera . Refer to Sort Channel Order for details.

Configure Remote Settings

Go to Configuration ^ Camera ^ Camera . Refer to Configure Remote Settings for details.

Import/Export IP Camera Configuration File

The information of added network camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc. And the exported file can be edited on your computer, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

Before You Start

Connect a backup device like USB flash drive to your video recorder.

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click El
3. Click Export to export configuration files to the connected backup device.
4. To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the video recorder.

Advanced Settings

Steps

1. Go to Configuration ^ Camera ^ IP Camera .
2. Click O .
3. Configure the parameters as your desire.

H.265 Auto Switch Configuration

If you enable the option, video recorder will automatically switch to H.265 stream for the network camera (which supports H.265 video format) for the initial access.

Upgrade

Upgrade the added network cameras.

Channel Default Password Management

Change the default password of activating and adding network camera.

• • 1. Display Settings

Configure the OSD (On-Screen Display), image settings, exposure settings, day/night switch settings, etc.

Steps

1. Go to Configuration ^ Camera ^ Display .
2. Select Camera.
3. Configure parameters as your desire.

OSD Settings

Configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc.

Image Settings

Customize the image parameters including the brightness, contrast, and saturation for the live view and recording effect.

Exposure

Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.

Day/Night Switch

The camera can be set to day, night, or auto switch mode according to the surrounding illumination conditions.

Backlight

Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

Image Enhancement

For optimized image contrast enhancement.

OSD Settings

Image Settings

Exposure

Day/Night Switch

Backlight

Image Enhancement

Camera Parameters Settings

Camera

Camera Name

Camera 01

Figure 6-13 OSD

4. Drag the text frames on the preview window to adjust the OSD position.

5. Click Apply.

• • 1. Privacy Mask

You are allowed to configure the privacy mask areas that cannot be viewed or recorded.

Steps

1. Go to Configuration ^ Camera ^ Privacy Mask .
2. Select Camera.
3. Check Enable.

Clear Area 1

□ Clear Area 2

□ Clear Area 3

□ Clear Area 4

Clear All

Camera

Enable

Figure 6-14 Privacy Mask

4. Drag to draw an area on the window. The frames of the areas will be marked with different colors.

OZlNote

Up to 4 privacy mask areas can be configured. The size of each area can be adjusted.

5. Click Apply.

6.4 Device Management

• • 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

1. Go to Configuration ^ Device Management ^ Switch.
2. In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

1. Go to Configuration ^ Device Management ^ Switch .
2. In the Online Device List, click Add and set the parameters of the channel.

Table 6-1 Channel Parameter Description

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

6.5 Event Configuration

• • 1. Normal Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

1. Go to Configuration ^ Camera ^ Motion Detection .
2. Select a camera.
3. Check Enable.
4. Set the motion detection area.

• Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
• Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

1. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
2. Set analysis mode as AI or PIR.

AI

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Video Tampering

Trigger alarm when the lens is covered and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Tampering .

Figure 6-15 Video Tampering

1. Set Camera.
2. Turn on Enable.
3. Adjust Sensitivity as your desire. The higher the value is, the more easily the video tampering can be triggered.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Video Loss

Detect video loss of a camera and take alarm response actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Video Loss .
2. Set Camera.
3. Turn on Enable.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.

Alarm Input

Set linkage actions for an external sensor alarm.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Input .

Figure 6-16 Alarm Input

Note

Local alarm input: Local alarm input is triggered by the external device that connected to the video recorder’s terminal block.

1. Click jo of a desired alarm input.

Figure 6-17 Edit Alarm Input

1. Customize Alarm Name.
2. Set alarm type as N.O (normally open) or N.C (normally closed).
3. Set Settings as Input to enable the function.

C®Note

If you set Settings as Nonuse, the alarm input will be disabled. If you set Settings as One-Key Disarming, the selected linkage method(s) of the alarm input will be disabled.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Alarm Output

Trigger an alarm output when an alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Alarm Output .

Figure 6-18 Alarm Output

1. Click <o of a desired alarm output.
2. Customize Alarm Name.
3. Select Dwell Time.

Figure 6-19 Edit Alarm Output

1. Set Settings as Input to enable the function.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Click Apply.

Flashing Light Alarm Output

When light and audio alarm camera is connected, you can set the flashing time, flashing frequency, and arming schedule of the flashing light alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click E for any row.
3. Set the Flashing Time and Flashing Frequency.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. ClickSave.

Audio Alarm Output

When light and audio alarm camera is connected, you can set the parameters and arming schedule of the audio alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.
2. Click S for any row.
3. Select the Audio Type as Alarm Sound, Prompt Sound, or Custom Audio.

CHjNote

• When you select the Alarm Sound, you also need to select the alarm sound type.
• When you select the Alarm Sound, you also need to upload the custom audio, enter the audio name and select the uploaded audio in the drop-down box of Custom Audio.

1. Set the Alarm Times and Sound Volume.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. ClickSave.

Exception

Exception events can be configured to take the event hint in the live view window and trigger alarm outputs and linkage actions.

Steps

1. Go to Configuration ^ Event ^ Normal Event ^ Exception .
2. Configure event hint. When the set events occur, you will receive hints in alarm center.
3. Enable Event Hint.
4. Select events to hint. Choose from:

• Click @ of Event Hint Configuration to select events.
• Click in the upper-right corner of local menu to enter alarm center to select events.

1. Select Exception Type to set its linkage actions.

Event Hint

Set Event Hint 0

Figure 6-20 Exceptions

4. Set the arming schedule. Refer to Configure Arming Schedule for details.

5. Click Apply.

6.5.2 Perimeter Protection

Perimeter protection includes line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

OU Note

Perimeter protection is only available for certain device models or camera models.

Line Crossing Detection

Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Line Crossing .
2. Set Camera.
3. Select VCA Mode.

By NVR

The event will be analyzed by NVR. The device can analyze videos that contain human and vehicle. Only the target of selected type (human or vehicle) will trigger alarms, which can reduce false alarms that are caused by other objects.

By Camera

The event will be analyzed by camera.

1. Turn on Enable.
2. Set the detection rules and detection areas.
3. Set Arming Area.
4. Set Direction as A<->B, A->B, or A<-B.

A<->B

Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms.

A->B

Only an object crossing the configured line from the A side to the B side can be detected.

B->A

Only an object crossing the configured line from the B side to the A side can be detected.

1. Click Max. Size and draw a quadrilateral in the preview window to set the maximum draw area size.
2. Click Min. Size and draw a quadrilateral in the preview window to set the minimum draw area size.
3. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
4. Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
5. Optional: Set Detection Target as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

C® Note

This function is only available for certain models.

1. Set the arming schedule. Refer to Configure Arming Schedule for details.
2. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
3. Click Apply.

Intrusion Detection

Intrusion detection function detects people, vehicles, or objects that enter and loiter in a pre­defined virtual region.

Steps

1. Go to Configuration ^ Event ^ Perimeter Protection ^ Intrusion .
2. Select Camera to configure.
3. Turn on Enable.
4. Set the detection rules and detection areas.
5. Select Arming Area.
6. Adjust Time Threshold and Sensitivity.

Sensitivity

The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm will be triggered. Its range is [1-100].

Time Threshold

Range [1s-10s], the threshold for the time of the object loitering in the region. When the duration of the object in the defined detection area is longer than the set time, the alarm will be triggered.

1. Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human body or vehicle.

C® Note

This function is only available for certain models.

1. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
2. Set the arming schedule. Refer to Configure Arming Schedule for details.
3. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
4. Click Apply.

Region Entrance Detection

Region entrance detection function detects people, vehicle or other objects which enter a pre­defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Entrance .
2. Select Camera to configure.
3. Check Enable Region Entrance Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.

Region Exiting Detection

Region exiting detection function detects people, vehicle or other objects which exit from a pre­defined virtual region, and some certain actions can be taken when the alarm is triggered.

Steps

1. Go to Configuration ^ Event ^ Smart Event ^ Region Exiting .
2. Select Camera to configure.
3. Check Enable Region Exiting Detection.
4. Check Save VCA Picture to save the captured pictures of VCA detection.
5. Set the detection rules and detection areas.
6. Select Arming Area. Up to 4 arming areas are selectable.
7. Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.
8. Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
9. Set the arming schedule.
10. Set the linkage actions.
11. Click Apply.
    • 1. Non-Video Event

Configure non-video event.

Steps

1. Go to Configuration ^ Device Management ^ Non-Video Event.
2. Select the device.
3. Select the Alarm Content.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply_o
   • 1. Other Events

Thermal Camera Detection

The device supports the event detection modes of thermal network cameras: fire detection, temperature detection, etc. You can configure the arming schedule and linkage actions of the selected event.

Before You Start

Add a thermal network camera to your device and make sure the camera is activated.

Steps

1. Go to Configuration ^ Event ^ Other Events .
2. Select a thermal camera detection event.
3. Set Camera.
4. Set the arming schedule. Refer to Configure Arming Schedule for details.
5. Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
6. Click Apply.
   • 1. Configure Arming Schedule

Steps

1. Click Arming Schedule.
2. Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

[Z@Note

Time periods shall not be repeated or overlapped.

Figure 6-21 Set Arming Schedule

1. Click Apply.
   • 1. Configure Alarm Linkage Action

Configure Full Screen Monitoring

When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Set the event output and dwell time.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time in seconds to show alarm event image. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

1. Go to Linkage Action interface of the alarm detection.
2. Select Full Screen Monitoring alarm linkage action.
3. Select the channel(s) in Trigger Channel settings you want to make full screen monitoring.

OS Note

Auto-switch will terminate once the alarm stops and back to the live view interface.

Configure Audio Warning

The audio warning enables the video recorder to trigger an audible beep when an alarm is detected.

Steps

1. Go to Configuration ^ System ^ Live View ^ General .
2. Enable Audio Output and set Volume.
3. Go to Linkage Action interface of the alarm detection.
4. Select Audio Warning alarm linkage action.

Notify Surveillance Center

The video recorder can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the computer installed with client software (e.g., iVMS-4200, iVMS-5200).

Steps

1. Log into video recorder in web browser.
2. Go to Configuration ^ Network ^ Advanced Settings ^ Other .
3. Set Alarm Host IP and Alarm Host Port.
4. In local menu, go to Linkage Action interface of the alarm detection.
5. Select Notify Surveillance Center.

Configure Email Linkage

The video recorder can send an email with alarm information to a user or users when an alarm is detected.

Steps

1. Switch to easy mode.
2. Go to Configuration ^ System ^ Network ^ Email .
3. Configure the Email settings.
4. Go to Linkage Action interface of the alarm detection.
5. Select Send Email alarm linkage action.

Trigger Alarm Output

The alarm output can be triggered by the normal and smart events.

Steps

1. Go to Linkage Action interface of the alarm input or event detection.
2. Click Trigger Alarm Output.
3. Select the alarm outputs to trigger.
4. Go to Configuration ^ System ^ Event ^ Normal Event ^ Alarm Output .
5. Select an alarm output item from the list. Refer to Alarm Outputfor the alarm output settings.

Configure PTZ Linkage

Video recorder can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occur.

Steps

1. Go to Linkage Action interface of the alarm input or VCA detection.
2. Select PTZ Linkage.
3. Select the camera to perform the PTZ actions.
4. Select the preset/patrol/pattern No. to call when the alarm events occur.

PTZ Linkage

PTZ Linkage [D1] IPCamera 01 –

(• Preset No. 5 –

C Patrol No. 1

OPattern No. 1

Figure 6-22 PTZ Linkage

CU Note

You can set one PTZ type only for the linkage action each time.

6.6 Recording Management

• • 1. Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

1. Go to Configuration ^ Record ^ Parameter .
2. Set the continuous main stream/sub-stream recording parameters for the camera.
3. Go to Configuration ^ Record ^ Schedule .
4. Select recording type as Continuous.

Configure Event Recording

You can configure the recording triggered by the normal event or smart event.

Steps

1. Go to Configuration ^ Event .
2. Configure the event detection and select the cameras to trigger the recording when event occurs.
3. Go to Configuration ^ Record ^ Parameter .
4. Set the continuous main stream/sub-stream recording parameters for the camera.
5. Go to Configuration ^ Record ^ Schedule .
6. Select recording type as Event.

Edit Schedule

Steps

1. Go to Configuration ^ Record ^ Schedule .

Figure 6-23 Recording Schedule

• Continuous: Continuous recording.
• Event: Recording triggered by all event triggered alarm.

1. Select a camera in Camera No.
2. Check Enable.
3. Configure the recording schedule.
4. Click Edit.
5. Select a day to configure in Weekday.
6. To set an all-day recording schedule, check All Day and select schedule Type.
7. To set other schedules, uncheck All Day and set Start/End time and schedule Type.

CSNote

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

1. Click OK to save the settings and go back to upper level menu.

Edit

Figure 6-24 Edit Schedule

Ü@Note

You can also Click to select schedule type as ContinuousorEvent.and On the table, drag the mouse on the desired period to draw a colored bar.

1. Click Apply.
   • 1. Configure Recording Parameter

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub-stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Steps

1. Go to Configuration ^ Record ^ Parameter to configure camera main stream and sub-stream parameters.
2. Configure recording parameters.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixel­columns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

Enable H.264+

The H.264+ mode helps to ensure the high video quality with a lowered bitrate. It can effectively reduce the need of bandwidth and HDD storage space.

Audio Source

The audio input signal source. If you select Audio Source as Camera Audio, it will transmit audio via coaxial cable, and make the local audio input signal unavailable. Ensure the camera supports to transmit audio via coaxial cable before selecting Audio Source as Camera Audio.

C®Note

Audio Source is only available for certain models.

1. Click Apply.
   • 1. Storage Device

Initialize HDD

If it is the first time you use your HDD, please initialize it after it is installed.

Before You Start

Install at least an HDD to your video recorder.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Select an HDD.
3. Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

1. Go to Configuration ^ Record ^ Storage .
2. Click Add.
3. Select NetHDD.
4. Set Type as NAS or IPSAN.
5. Enter NetHDD IP address.
6. Click Search to search the available disks.
7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.
8. Click OK.

Result

The added NetHDD will be displayed in the storage device list.

• • 1. Configure Storage Mode

Configure HDD Quota

Each camera can be configured with an allocated quota for storing videos.

Steps

1. Go to Configuration ^ Record ^ Storage Mode .
2. Select Mode as Quota.
3. Select a camera to set quota in Camera.
4. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB).

Mode ® Quota O Group

A Free Quota Space 931 GB

Figure 6-25 Quota

dJNote

When the quota capacity is set to 0, all cameras will use the total capacity of HDD for videos and pictures.

1. Click Apply.
2. Reboot the video recorder to activate the new settings.
   • 1. Advanced Settings

Steps

1. Go to Configuration ^ Record ^ Advanced Settings .
2. Configure the parameters as your desire.

Overwrite

• Disable: When the HDD is full, video recorder will stop writing.
• Enable: When hard drive is full, video record will continue to write new files by deleting the oldest files.

Enable HDD Sleeping

HDDs which are free of working for a long time will turn into sleep status.

1. Maintenance
   1. Restore Default

Steps

1. Click 0 at the upper-right corner.
2. Select the restoring type.

Simple Restore

Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

Factory Defaults

Restore all parameters to the factory default settings.

Restore to Inactive

Restore the device to the inactive status, and leave all settings unchanged except restoring user accounts.

1. Click Yes. The device will reboot automatically.
   1. Search Log

The operation, alarm, exception and information of video recorder can be stored in logs, which can be viewed and exported at any time.

Steps

1. Go to Maintenance ^ More .
2. Set the search conditions.
3. Click Search.
   1. Advanced Settings

Steps

1. Go to Configuration ^ Network ^ Advanced Settings .
2. Configure the parameters as your desire.

RTSP

You can specifically secure the stream data of live view by setting the RTSP authentication.

RTSP Authentication Type

Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

ISAPA

ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which can realize the communication between the system devices (e.g., network camera, NVR, etc.). The video recorder is as a server, the system can find and connect the video recorder.

HTTP

The admin user account can disable the HTTP service from the GUI or the web browser. After the HTTP is disabled, all the related services, including the ISAPI, Onvif and Gennetc, will terminate as well.

HTTP Authentication

If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type.

IP Camera Occupation Detection

The function detects the network camera status. If the network camera has been added by another video recorder, the network camera status will show as □ in Online Device list.

1. Click Apply.
   1. Buzzer Switch

You can enable or disable buzzer with alarm linkage or exceptional linkage.

Steps

1. Click ® at the upper-right corner.
2. Click More.
3. Go to Buzzer Switch.
4. Turn on or turn off Enable.
   1. Device Maintenance
      1. Schedule Reboot

The device will automatically restart according to the schedule.

Steps

1. Click El at the upper-right corner.
2. Click More.
3. Go to Device Maintenance ^ Schedule Reboot .
4. Turn on Enable.
5. Set the reboot schedule.
6. Click Apply.
   • 1. Camera Upgrade

Upgrade the camera(s) in the added device list.

Steps

1. ClickMaintenance ( ) ^ More ^ Deice Maintenance ^ Camera Upgrade.
2. Click Check for Updates.
3. Upgrade camera.

• Select the channel to upgrade, and click the Upgrade on the right.
• Click Quick Upgrade to upgrade all channels that have updates.
  • 1. Device Status

You can mute the selected channel(s).

Steps

1. Click El at the upper-right corner.
2. Click More.
3. Go to Device Maintenance ^ Device Status .
4. In the Mute and Not Disturb column, check the corresponding channel(s).

Result

The selected channel(s) will be muted.

• 1. Upgrade

/»\ Warning

Do not shutdown or turn off the power during upgrade.

• • 1. Local Upgrade

Before You Start

Store the upgrade firmware to a backup device, and connect it to your device.

Steps

1. Go to Maintenance .
2. Click O near Firmware.
3. Select a backup device in Device Name.
4. Select the upgrade firmware.
5. Click Upgrade. Your device will reboot automatically.
   • 1. Online Upgrade

Upgrade the device with the latest online firmware.

Before You Start

Enable HiLookVision and configure its parameters. Refer to HiLookVision for details.

Steps

1. Go to Maintenance .
2. Click O .
3. Go to Online Upgrade .
4. Download the latest firmware.

Auto Download The will automatically check and download the latest firmware.

Test Upgrade Click Test Upgrade to manually check and download the latest firmware. 5. Upgrade your device if a new firmware version is available. The device will reboot automatically.

1. Alarm

When events occur, you can view their details in alarm center.

• 1. Set Event Hint

Select the events to hint in alarm center.

Steps

1. Click in the upper-right corner of local menu to enter alarm center.
2. Select Exception, Basic Event, or Smart Event to configure as your desire.

Figure 8-1 Alarm Centre

1. Click ft and select events to hint.
2. Click OK.

When the selected events occur, the alarm information will be displayed (locating in upper­right corner of local menu).

• 1. View Alarm in Alarm Center

Steps

1. Click in upper-right corner of local menu.
2. Select Exception, Basic Event, or Smart Event to view as your desire.
3. Web Operation
   1. Introduction

You can get access to the video recorder via web browser.

You may use one of the following listed web browsers: Internet Explorer 11.0, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024×768 and above.

For certain models, you will have to download a web component plug-in, and install it. Otherwise, a few functions would be unavailable. The download address is http://

hikdownload.ys7.com/web/webplugin/windows/WebComponents/standard/ WebComponents.exe .

• 1. Login

You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.

Steps

1. Open web browser, input the IP address of the video recorder and then press Enter.

C@Note

If you have changed HTTP port, enter http://IP address:HTTP port in address bar. E.g., http: 192.168.1.64:81.

1. Enter user name and password in the login interface.
2. Click Login.

Figure 9-1 Login

4. Follow the installation prompts to install the plug-in.

C@Note

You may have to close the web browser to finish the installation of the plug-in.

• 1. Live View

After login, live view interface shows.

Figure 9-2 Live View

• 1. Playback

Click Playback to enter playback interface.

Figure 9-3 Playback

• 1. Configuration

Click Configuration to enter configuration interface.

Figure 9-4 Configuration

• 1. Log

Steps

1. Go to Maintenance ^ System ^ Maintenance ^ Log .
2. Set the search conditions.
3. Click Search.

Figure 9-5 Log

1. Appendix
   1. Glossary

Dual-Stream

Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

DVR

Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from analog cameras, compress the signal and store it on its hard drives.

HDD

Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.

DHCP

Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network.

HTTP

Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information between servers and browsers over a network.

PPPoE

PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to- Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet networks.

DDNS

Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.

Hybrid DVR

A hybrid DVR is a combination of a DVR and NVR.

NTP

Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.

NTSC

Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.

NVR

Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.

PAL

Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.

PTZ

Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.

USB

Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.

Device Complete Guide

<p>The post Hilook 4K NVR Device Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

What is Hikvision AcuSense?

By minimizing false alarms triggered by animals, falling leaves, heavy rain, and other moving objects, AcuSense enables businesses and homeowners to focus security resources on real threats.Easy and affordable Artificial Intelligence has come to the mass market and a diverse set of users. Read on to learn more.

Hikvision AcuSense

Read More :

• How do I stop my Hikvision NVR from beeping?
• Hikvision Hik-Connect complete setup guide
• New Hikvision Hilook Firmwares 2022

INTRODUCTION

Demand Analysis

In traditional CCTV systems, all the moving objects in the picture will trigger the perimeter alarm, which may generate a lot of false alarms. Users have to waste a lot of time dealing with false alarms, and the alarm is unreliable. In addition, when the target needs to be found in the video, it needs to be manually searched by video playback, which is time consuming and laborious, and it is easy to lose key targets, which is very inconvenient.

After solving the basic monitoring and video problems, users need to receive more accurate alarms and to have a more convenient target search function to better use the monitoring system.

Solution

Some false alarms can be filtered by using a thermal camera, vibration optical fiber, radar, and other equipment. The cost of the whole system is too high, and it cannot meet the requirement of finding the target quickly afterwards.

With the development of artificial intelligence, target classification can be realized directly based on the video screen, and false alarm reductions and target retrieval can be provided, which can provide users with very cost-effective schemes.

System Architecture

Hikvision’s AcuSense Series of cameras and NVRs can prevent false alarms by identifying humans and vehicles when defining line crossing detection and triggering an alarm when only the selected object type (human and/or vehicle) is detected.

To set up False Alarm reductions and target classification without additional products, an AcuSense NVR and/or AcuSense cameras are required.

Figure 1, System Architecture Diagram

Function Description

Target Classification

By upgrading the hardware of conventional products, Hikvision has loaded artificial intelligence technology into the chip of the equipment. The equipment can classify and identify the objects appearing in the picture such as humans, vehicles, rainwater, light, leaves, animals, etc. Object classification is the basis for realizing false alarm and key target alarms.

Figure 2, Target Classification

False Alarm Reductions and Quick Target Search

Through target classification, alarms caused by animals, light, rain, leaves, or other objects can be filtered out, and only alarms triggered by human bodies and vehicles will be received. This is the function of a false alarm reduction.

In addition, in the face of a large number of monitoring video data, when searching key information such as people or cars, the target retrieval function is used. The device will record human body and vehicle information automatically, and solve the issue that video playback is time-consuming and easy to miss.

False Alarm Dy imhi

False Alarm by Rain

False Alarm by Animal

Figure 3, False Alarms

• False Alarm Reductions

* Quick Target Search

Human & vehicle targets detected efficiently.

The interference caused by other objeclsfanimal, leaf, light, rain, etc. f can be eliminated efficiently.

Human Target Search & Vehicle Target Search (supported by Hikvision AcuSense NVBs)

AcuSense Camera &

Main Functions

Figure 4, False Alarm Reductions and Quick Target Search

Configuring False Alarm Reductions

VISION

Live View

Playback

Picture

Configuration

Figure 5, Configuration > Event > Smart Event > Area Settings

1. Go to Configuration > Event > Smart Event > Line Crossing Detection in the local interface.
2. Use the pull-down list to select the camera to configure.
3. Check the Enable Local Smart Analysis checkbox to have the local NVR perform the smart analysis with a non-AcuSense camera. The NVR will acquire only the camera stream for intelligent event analysis, and the NVR will not acquire the camera’s smart event configuration. Up to four 8 MP non- AcuSense cameras are supported for false alarm reductions, and sub-stream resolution of these cameras have to be under WD1 (960*576). If this box is unchecked, the AcuSense camera (required in this case) will do the analysis. The NVR will acquire smart event configuration and alarm information from the camera.