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ZOSI Wireless NVR Detail User Manual

M.Salih ASLAN — Tue, 21 Nov 2023 18:30:12 +0000

Production Introduction

1.1Product Overview

The NVR series is a HD surveillance product that designed for security field. It uses an embedded operating system to ensure stable system performance. It adopts the standard H.265 video compression algorithm and a unique spatial-temporal filtering algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7 video recording. With TCP/IP network technologies, it has powerful network data transmission and remote control capabilities.

The NVR can be used locally or online applied as a part of a safety surveillance network. With professional network video surveillance software, it fully demonstrates its strong networking and telecommunication capabilities.

This NVR can be applied to security measures in various fields and departments such as banking, telecommunications, electric power system, judiciary system, transportation, smart communities, factories, warehouses and water facilities.

Unboxing and Initial Setup

1.1Unboxing Inspection

When you receive this product, please confirm that it matches the model you ordered and carefully inspect the device for any obvious damage. After opening the casing, check whether the data cable, power cable, and other connections inside the device are firmly connected to the main board.

Please protect the labels attached to the bottom or back panel, which is very important to our after-sales service work. When contacting our company for after-sales service, you will need to provide the model and serial number on the order label.

1.2What’s in the box

NVR Power Supply USB Mouse

Quick Start Guide

Ethernet Cable HDMI Cable Quick Start Guide

Note: Products and accessories vary by product models, please refer to the actual product.

1.3Introduce the NVR

➊ Antenna

USB Backup

Network Port

HDMI Port

VGA Port Audio Port

USB Mouse Power Port

❷ Antenna

HDMI Port

LAN Port USB 2.0 Port Type-C

NOTE: The picture shown is for reference only. Actual appearance is subject to the model you purchased.

1.4Connection Diagram

➊

USB Backup

Monitor

Route

❷

USB 2.0 Port

LAN Port

Battery Camera

ZOSI Wireless NVR Detail User Manual

HDMI Port Type-C

Ⓐ Connect the NVR to the Power Supply.

NOTE: To ensure the device works properly, it is recommended to power on the NVR first for testing before a final installation.

1.5Access the System via Smartphone or PC

Via Smartphone

Search “ZOSI” in App Store, or use a browser to scan the QR code below to download and install the App, and follow the on-screen instructions to complete the initial setup.

App video operation link

Via PC

Download: https://www.zositech.com/app/

Basic Operation

1.1Start Up

After connecting the power supply, the power indicator light will turn on, and the device

will start up. At this time, you will hear a “beep” from the buzzer. By default, the system is in multi-screen mode.

Mouse Use:

Left-click:

•On the live view and playback multi-channel interface:

Double-click a single-channel to make it full screen, and double-click again to return to the multi-channel display.

•When navigating the menu: Click once to open a menu option. Right-click：

•In the live preview interface, click to bring up the main menu.

•When navigating the menu: Click once to exit the current menu or return to the previous menu option.

Left-click

Right-click

1.2System Login

After the device is powered on normally, you need to log in to the system before operating it. The system will provide corresponding functions according to the permissions of the logged-in user.

The default for the device is “admin” and the default password is blank. You can log in to the system directly the first time after powering on.

1.3Preview

After entering the preview page, double-click the left mouse button to switch between single or multiple display. On each preview screen, the date, time, and channel name can be displayed, and each screen display the recording and alarm status of the monitoring channel.

Motion Detection Triggered

Recording

Human-Figure Detection Triggered

Face detection Triggered

Vehicle Detection Triggered

Quickly enter the playback page Quickly enter the backup page Quickly enter the device information page Quickly enter the device network page Quickly enter the current camera configuration page Quickly enter the recording schedule page.

1.4Quick Menu

In preview mode, click the right mouse button to bring up the quick menu, and click the right mouse button again to exit the quick menu.

Single: Select single channel for live viewing Multi: Select multi-channel for live viewing

Start Scan: Start Scan refers to the system automatically

displaying each live video in sequence according to

theorder of the devices in channel lists.

Colour: adjust the brightness, hue, saturation, and contrast of the channel.

E-Zoom: Zoomed in digitally up to 4X or 8X of single channel.

Audio: Set the audio settings for each channel to enable, disable, or mute audio, and adjust the volume. When

[Auto] is selected, the audio will be enabled automatically when switching to the full-screen display

Snap: Snap and save the live view images

PTZ: Control the rotation of the PTZ camera and set the automatic cruise/preset point cruise.

Stop Record: Stop /Start Recording

Time Playback: As described in 3.4.2 below Intelligent Detection: Set up Intelligent detection and Siren Light Alarm

IPC Channel Configuration: IPC channel configuration management,upgrade cameras, etc.

Main Menu: Ether the Setting Menu

1.4.1IPC Channel Configuration User can Search cameras, Add cameras,Reset IPC(IP camera),View camera Fimware Version, Upgrade cameras,IPC Setting(or WirelessSet), etc.

1.4.2Time Playback

Right-click and select Playback to choose between Video Playback/Quick Playback, Video Playback: Search for the video you want by time or event, then click Play.

Quick Playback: Quickly playback the first 30 minutes of video.

Pause/Play Prev Frame Next Frame

Mute Backup E-Zoom

Exit

Backup: Enter the backup page.

Rewind Fast Forward

Speed up Speed down

Fast Forward: Play video clips at speeds ranging from 1/16x to 16x. Rewind: Play video clips in reverse at speeds ranging from 1/16x to 16x. Speed down: Play the video from the previous 30 minutes.

Speed up: Play the video from the next 30 minutes.

The function takes effect when the pause button is pressed.

Prev Frame: Play video frame by frame. Next Frame: Rewind video frame by frame.

Main Menu

1.1Main Menu Navigation

Main menu	Submenu	Function
. . . . . Setup	Basic configuration	Set the system time, date format, time format, language, the device number, video output resolution，auto-logout time, daylight saving time
	Live configuration	Set the channel name, display time, block area of each channel, etc
	Record	Set video recording , the video stream, snapshot, etc
	Schedule	Set schedule recording, motion detection recording,intelligent detection recording
	Alarm	Set motion detection,intelligent detection, PIR detection, Siren- light,video loss and other alarms for each channel
	Network configuration	Set basic network parameters, network sub-stream, email, WIFI and Dynamic Domain Name Service
	User management	Modify users, change passwords, add users and delete users
	PTZ	Set camera preset points, human tracking, etc.
	Advanced configuration	Restore the factory settings,system maintenance

. Search	. Time search	Search specified period of time recording , playback the video of this period
	. Event search	. Search motion detection, sensor alarm and all videos, play back the video of this period
	Image	Delete, lock and save the video files of specified time period
. Backup	.	Click the corresponding date and time, select the channel that you want to back up
. Information	System Info	Display the device name, serial number, version, and release date
	Event Info	Inquiry and export of motion detection, video loss, sensor alarm and other events
	System Log	Search equipment operation log according to time, it can also be exported
	Network Status	Information of network settings and dynamic DNS settings
	Online Users	Display the network users currently accessing the device
Disk Management	.	Total disk space, remaining space, read/write status, and format the disk
User Logoff	.	Log out and exit the system

1.2Setup

Set functional parameters of the device, including: Basic Configuration, Live Configuration, Recording Configuration, Recording Schedule, Alarm Configuration, Network Configuration, User Management, PTZ Configuration, Advanced Configuration.

1.2.1Basic Configuration

Basic configuration contains 3 sub-menus: System, Date & Time, and DST

1.System

[System Type]: The name of the system displayed on the client [Model Number]: Used for controlling multiple NVRs with one remote control [Password Check]: Checking this option means that users must enter a username and password in the system settings and have the corresponding permissions to perform certain operations. [Show System Time]: Choose whether to display the time on the scene. [Max Online Users]: Set the number of network users who can access the device. [Video Output]: Users can select output resolutions 1024×768, 1280×1024, 1920×1080, 2560X1440，etc..

[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity. [Startup Wizard]: Whether to display the wizard on startup.

2.Date and Time Set the date format, time format, time zone, and manually adjust the system time. NOTE: The system default time zone of the system is GMT. You can select [Time Synchronization] to correct the time. The network time server can also be set.

3.DST (Daylight Saving Time)

Set the start and end times of daylight saving time through the week or date.

1.2.2Live Configuration

Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.

1.Live

[Camera Name] Click on the camera name, and a software keyboard will pop up. Users can modify the camera name as needed.

Click on the Shift key to switch input method. [Colour] Users can adjust the brightness, hue, saturation, and contrast of the channel.

2.Main Monitor [Interval] The time interval for switching from one channel to another in sequence during channel rotation.

Configure display window format for the patrol view

3.Video Masking

Users can mask certain areas in the scene, max 5 areas.

[Mask Setting] Enter the live view, hold down the left mouse button, drag the mouse to set the blocked area, click [Save] to save the setting.

Double-click the area that needs to be deleted, and the area will turn black. Right-click

to exit, and then click[Save] to delete the blocked area.

1.2.3Recording Configuration

Recording configuration contains 4 sub-menus: Enable, Video Quality, Time Stamp , and Snap.

1.Enable

Enable/disable recording functions for a specific channel, or set all channels to default enable. All channels default to enabling circular recording.

2.Video Quality

Note：These functions are not optional [Resolution] The recording resolution for each channel [FPS] The number of frames per second transmitted by the camera image [Max Bitrate] Camera supports maximum transmission bitrate

3.Stamp

[Camera Name] Select whether to display the camera name or not [Time Stamp] Select whether to display time on this channel or not [Position] Click this button and users can use the mouse to drag the camera name and timestamp to any position on the live screen.

1.2.4Recording Schedule

Recording schedule contains 3 submenus: Schedule, Motion, PIR/intelligent.

1.Schedule Note: By default, no recording plan is set for all camera channels. When the customer manually turns off the recording, the user can customize all the camera recording plans

[Apply Setting to]Apply the recording schedule of a certain channel to other channels or all channels.

[Add] Add a recording schedule for a certain day [Delete] Delete the selected schedule

2.Motion The setting is the same as that of scheduled recording, please refer to scheduled recording setting. NOTE: The default schedule for motion detection recording is all selected.

3.PIR

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for PIR detection alarm recording is all selected.

4.Intelligent

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for intelligent detection alarm recording is all selected.

1.2.5Alarm Configuration

The Alarm configuration contains 5 sub-menus: Motion Detection, Video Loss, PIR Detection or Intelligent Detection, Siren-light Alarms and Other Alarms.

1.Motion Detection By analyzing the video image, when the system detects motion signals that reach the preset sensitivity, it will trigger motion detection alarms and activate the linkage

function to push the alarm information to the App or email.

[Enable] After selected, the Motion detection function of the corresponding channel is turned on, and it is enabled by default [Holding Time] Select the alarm delay time for the channel, which can be set to 5s, 10s, 20s, 30s, 60s, 120s, or Always on. [Push Time] Set the time interval for pushing alarm notification to the mobile App, which can be set to 1min, 2min, 3min, 5min, 8min, or 10min. [Trigger] After the camera detects an alarm, the enable function is triggered

[Buzzer] When selected, the buzzer will sound when an alarm triggered [Show Full Screen] When there is an alarm trigger, the alarm will pop up in fullscreen display

[To Alarm Out] Select to trigger the alarm output on a specified channel [Email] When an alarm is triggered, the system will send relevant information to the user’s designated email, such as the alarm event, snapshot, device name, device number, etc. [Snap] When an alarm is triggered, the system will automatically capture and save images of the selected channel [To Record] Select the channel to trigger recording

[Area] In this interface, users can drag the scroll bar to adjust the sensitivity value (1-8), the default value is 7, the smaller the value, the higher the sensitivity. Because the sensitivity is affected by factors such as color and time (day or night), users should adjust the value according to the actual situation.

Click or drag the mouse to select or erase the detection area.

[ALL] set the entire field of view as a s ensitive area

[Save]Click to save settings

[Clear] clear the current detection area [Exit] exit the current setting

interface

The sensitivity index ranges from 1 to 8. The default sensitivity is 7. The lower the value, the more sensitive. The higher the value, the less sensitive.

Note: It is best not to have flags,trees or other objects that are easy to flutter in the wind in the grid for motion detection to avoid false alarms.

[Schedule]

The setting of the motion detection schedule is the same as that of the scheduled recording. Please refer to 4.2.4 [Recording Schedule]-[Schedule] for specific setup steps. This function controls the effective time of the motion detection feature. Note: The default schedule for motion detection is to Select All.

2.PIR

This function needs to be used with a camera with PIR (Passive Infrared) capability. After PIR detection is set, the NVR will only record when it detects human life, and push the alarm notifications to the App or mailbox.

[Channel] Select the channel for setting. [Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s, 60s, 120s, Always [Push Time] Set the time interval for alarm notifications to be sent to the App.

Options: 1min, 2min, 3min, 5min, 8min, 10min [Trigger] The setup method is the same as Motion detection. Please refer to 4.2.5 Alarm Configuration – Motion detection-[Trigger]. [Schedule] PIR detection schedule setting is the same as Motion Detection. For detailed instructions, please refer to 4.2.5 Alarm Configuration-Motion Detection-[Schedule].

This feature controls the effective time of PIR detection.

3.Intelligent Detection By analyzing the video image, the system activates Intelligent detection alarm(for instance human detection, Face detection,vehicle detection and pet detection ) when it detects human figure. It also triggers linkage functions and sends alarm notifications to the App or mailbox

[Channel] Select the channel for setting. [Enable] Set to select the alarm type such as human detection, face detection, vehicle detection, etc.All selected by default [Holding Time] To select alarm delay time of the channel .Optional time: 5/10/20/30/ 60/120s always. [Push time] Select the channel APP alarm push time, optional 1/2/3/5/8/10 minutes. [Trigger] The setup process is the same as for Motion detection configuration. Please refer to 4.2.5 Alarm Configuration – Motion detection-[Trigger] [Area ] After entering the live screen, press and hold the left mouse button, drag the mouse to set the intelligent detection area, click [Save] to save the settings; double- click the set area again to delete the human figure detection area.

Note: The default is to set the whole region. [Schedule]The schedule settings for intelligent detection alarm are the same as motion detection. For detailed instructions, please refer to 4.2.5 motion detection-Schedule. This feature controls the effective time of intelligent detection

4.Siren-Light-Alarm This page includes camera detection settings, alarm type, night vision mode, volume adjustment, and more

[Enable] After selected, the vehicle detection function of the corresponding channel is turned on, and it is enabled by default After opening, the sound and light alarm function of each channel can be set. [Alarm level] can choose strong sound and light alarm, slight sound and light alarm, strong sound alarm, slight sound alarm, strong light alarm [Alarm type] can choose motion detection, intelligent alarm, motion detection and intelligent alarm [Night Vision Mode] Black and White Night Vision, Full Color Night Vision, Intelligent Night Vision;

[Volume] Adjust the current channel ‘s volume [Manual alarm] Set manual sound and light alarm [Waning Light] can turn on and off the LED warning light of the camera

5.Video Loss

When the video loss, the NVR triggers alarm actions.

[Buzzer] When an alarm occurs, the device emits two long beeps. [Show Full Screen] When an alarm is triggered, the system will show the current channel with the whole monitor [Email] When an alarm is triggered, the system sends the alarm event message to the user’s specified email address.

6.Other Alarms

[Alarm Types] Including Disk Full, IP Conflict, Disconnect, Disk Shortage Alarm,

Disk lost

[Buzzer] When an alarm occurs, the device emits two long beeps.

[Email] When an alarm is triggered, the system sends relevant information such as the alarm event, snapshots, device name, and device ID to the user’s specified email address.

[Disk Shortage Alarm] When the remaining capacity of the hard disk reaches the set value, an alarm will be triggered.

1.2.6Network Configuration

Network Configuration contains 3 sub-menus: Network, Email, WIFI Network

1.Network

[HTTP Port] 80 by default [Server Port] 5000 by default [Mobile Port] 5001 by default

[Obtain an IP Address Automatically] Enable automatic IP address acquisition [IP Address] Set the IP address of the device [Subnet Mask] Set the subnet mask of the device [Gateway] Set the default gateway of the device [Preferred DNS Server] This address is provided by your internet service provider (ISP). It must be filled in when using mobile monitoring.

[Alternate DNS Server] This address is provided by your internet service provider (ISP). [PPPOE] Enable this option to establish a network connection using PPPoE. The connected IP address can be checked in[Main Menu]- [Information]- [Network] [User Name] Enter ISP (provided by Internet Service Provider) [Password] The password set [Test] Test whether the input IP address or PPPoE information is valid

2.Email

[SMTP Server] Mail server address, which can be an IP address or a domain name (if it is a domain name, ensure that DNS is correctly configured for proper resolution). For example: smtp.gmail.com [Port] Mail server port number, the default port is 465 [SSL Check] Enable SSL (Secure Socket Layer) protocol for secure login [Send Address] The email address of the mail server [Password] The password for the sender’s email address [Receive Address] When an alarm occurs, it will be sent to the set email address. Up to 3 recipient email addresses can be set [Test] Test the current email configuration to check if it is successful.

3.Wireless Network

This page shows the AP information of NVR，To protect user privacy, we hide important information [wifi channel]You can choose the camera WiFi channel，optional WiFi channel 1、2、3、4、5、6、7、8、9、10、11、12、13、other [Area] optional Area:MKK、EU、FCC、OTHER

1.2.7User Management Manage the user permissions for this device. The default user “admin” is the super administrator and there is no password by default. NOTE: The maximum length for usernames and passwords is 32 bytes.

[Add] : Add a username and set the user’s permissions. Clicking on it will bring up the following interface:

1.2.8PTZ Configuration

User can configure PTZ settings

Click the [Setting] button, and the following window will pop up: The user can adjust the PTZ camera to a suitable position through the button on the tool bar, click [preset call], the preset point is set successfully, and a maximum of 4 can be set. [Start preset point cruise] If enabled, the camera rotates according to the user’s preset point position sequence. [Start automatic cruise] If enabled, the camera will rotate horizontally at a certain speed. [Humanoid Tracking] If enabled, the camera will automatically turn on human tracking.

1.2.9Advanced

Advanced Setup contains 2 sub-menus: Reset, System Maintenance

[Reset] Restore all settings to factory settings [System Maintenance] The video recorder defaults to restart automatically every week at 2:00 am on Monday. User can choose to restart Daily, Weekly, Never.

1.3Search

Data search contains Time Search, Event Search, Image

1.3.1Time Search

Select a channel and start playing [Search] Search the video files for the selected channel and time. Click the Play icon to start playback.

NOTE: Dates in the calendar marked with blue squares indicate recorded footage.

1.3.2Event Search

[Search] Search the video files for the selected channel and time. Choose the desired time, click Search and select the file, and double-click the mouse to start playback.

1.3.3Image

[Search] Search for images for the selected channel and time. [Save] Save the currently displayed image to a portable storage device. [Save All] Save all captured images to a portable storage device.

NOTE:

1.The system’s default storage capacity for images is 2000. If the number exceeds 2000, the system will automatically overwrite previously unlocked images.

2.Double-click an image to play back the video from the time when the image was captured.

1.4Backup

By configuring the settings, the video files in the device can be backed up to the external storage device.

NOTE: Before backing up files, make sure to install a storage device that can accommodate the backup files. [Search] Select the files to be backed up based on the time and channel.

[Backup]Select the file that you want to back up in the list and click Backup. The video recorder backs up the video file to the USB flash drive.

1.5Information

Information contains 6 sub-menus: System, Event List, Network, Online Users List and System Update

1.5.1System Display the basic information of the device, including Firmware version,Hardware information, Launch Date, and Device ID. Users can scan the QR code through the ZOSI Smart APP to obtain the mobile port number of the device.

1.5.2Event List Users can select the event information to query, such as motion detection alarm, human detection alarm, vehicle detection alarm, video loss alarm, PIR detection alarm, etc, based on time, channel, and other criteria.

1.5.3Log List

Search the operation information of the logged-in user according to time, operation type, etc. Please note that formatting the hard drive will clear the log information.

1.5.4Network

Check the relevant parameters of the network settings.

1.5.5Online Users List

Check the network user information connected to the local NVR.

1.5.6System Update

Display whether the current version is updated.

1.6Disk Management

[Refresh] Re-detect recognizable hard drives. [Browse] View information of the selected hard drive, including capacity, remaining space, disk status, attributes, total number of pictures that can be stored, and number of pictures that have been saved. [Format]: Delete data in the selected hard drive, including locked files and pictures.

1.7Logoff

The current user logs out of the system. If the user wants to log in again, they can

click on the main menu icon and enter their username and password on the login interface to log back into the device.

FAQ

Q: No Video Output on the Monitor?

•Ensure the lowest resolution of the monitor is no less than 720p.

•Ensure the NVR is powered on normally.

•Check the connection of the HDMI/VGA cable or use another cable to try again.

Q: Failed to Remotely Access the Camera via Mobile Phone or Computer?

•Ensure the NVR is connected to the network normally, you can go to the NVR Menu-Network-Test.

•Test and verify whether you can access the Internet by connecting your phone or computer to the same network as the NVR.

•Reboot your NVR or router.

Q：Does the system support motion detection and image capture?

•It captures images automatically when people, cars, are detected or when there is a change in detected images. Users can also manually capture images using our ZOSI Smart APP.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received, including inference that may cause undesired operation.

Simplified EU Declaration of Conformity

ZOSI declares that the device is in compliance with the essential requirements and other relevant provisions if Directive 2014/53/EU.

Correct Disposal of this Product This marking indicates that this product cannot be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please visit the Return and Collection System or contact the retailer from whom the product was purchased. They can take this product away for environmentally safe recycling.

The post ZOSI Wireless NVR Detail User Manual first appeared on NVR IPCAMERA SECURITY.

Vivotek Vortex Camera Ultimate Guide

M.Salih ASLAN — Fri, 03 Nov 2023 13:59:17 +0000

Vivotek Vortex Camera Ultimate Guide, VORTEX’s easy setup, zero configuration, and intuitive UI allows users to immediately and effortlessly enjoy the benefits of VSaaS (Video Surveillance as a Service) Welcome to the VORTEX FAQ section! Here you can find answers to the most frequently asked questions about VORTEX products/services.

Getting Started: Setting Up User Privileges

The VORTEX Portal provides a structured hierarchy of user roles to ensure smooth management while maintaining high security. This article will guide you through understanding and setting up the four roles: Owner, Admin, Supervisor, and Viewer.

Who Sees What

• Owner: This role has full access to all settings, including all organization and user creation, management, and overall system configuration.

• Admin: While this role also has full access to settings, user management, and system configuration, but it cannot delete an entire organization.

• Supervisor: This role has limited access to device configuration, as set by higher roles. It does not have control over groups or users.

• Viewer: True to its name, this role can only view devices that have been granted access by higher roles, such as the Admin and Owner.

Below is a table that explains in detail each role and their associated features:

Vivotek Vortex Camera Ultimate Guide

How to set up privileges for a user

Step 1: Go to the Users page.

Step 2: Click on a user’s name or profile to enter their detail page.

Step 3: Locate and click the “Access settings” button on the top-right.

Step 4: Assign the appropriate device groups for permission.

Step 5: Once you’ve made the necessary changes, click “Save” to finalize the settings.

Getting Started: Setting up your VORTEX account

To access the VORTEX system, please proceed the following steps to set up your VORTEX account.

Step 1. Scan the QR code below to download the VORTEX app.

Step 2. Open the application in your mobile device and click on the “Create account” button to create a VORTEX account.

Step 3. Type your email to be use to access the system and set a password.

Enter an email address and a password. The password should contain 8 to 64 alphanumeric characters, including at least one uppercase letter, one lowercase letter, and one numeric character. Spaces are not allowed. When finished click on the “Create account” button.

The application will send an email to the configured address so that you can activate your account.

Step 4. Access your email and look for a “Welcome to VIVOTEK Vortex” email. If you cannot find it, you can search it by using the mail filter “no-reply@verificationemail.com”. Then, click on the “Verify Email” to activate your account.

Once the account is activated, you will see the following message in the browser:

Step 5. Go back to the application and login into the system by using your email and password.

Congratulations! You now are able to access the VORTEX service in your phone!

Getting Started: Adding your VORTEX camera to your VORTEX account

VORTEX cameras are very easy to configure. Here is a detailed step-by-step guide that will teach you how to add the device:

Step 1. In your mobile device, run the VORTEX application.

Step 2. Access the VORTEX service using your email and password.

Step 3. Click on your account icon to open the application menu.

Step 4. Click on “+ Add devices” button to start adding your device.

The application will open the camera feature (be sure to enable the respective permissions). Then, scan the QR code located either on the package box or on the camera itself.

If the scan is successful, you will first see the camera’s general information. Be sure that the information displayed is correct.

Step 5. Click on the “Add” button to add the device to your account. Once added you will see the following message:

If you want to keep adding devices, click on the “Add another device” button and repeat the same process.

Step 6. Check that the device is visible in the application.

You can also go to the VORTEX Portal and check that the camera was added to the system properly.

The post Vivotek Vortex Camera Ultimate Guide first appeared on NVR IPCAMERA SECURITY.

How to Set ANPR Solution

M.Salih ASLAN — Thu, 05 Oct 2023 15:10:29 +0000

How to Set ANPR Solution, ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

How to Set ANPR Solution

I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Quick Capture & Accurate Recognition

• Accurate License Plate Identification Under all kinds of conditions

• High-reliability License Plate Recognition with more than 95% high performance accuracy

1. Up to 4 Detection Regions

2. Reliable Confidence Level

3. Vehicle Direction Recognition

4. Detection Regions of PTZ

5. DACH Region Recognition

Intelligent Analysis & Efficient Management

• White and Black List Management

• A Stand-alone ANPR Solution

• Fully Integrated with Milesight NVR/CMS

• 3rd Integration: CGI

Adaptable to Most Operation Requirements

• Max recognition speed 120 km/h

• Over 70 countries and regions

• Various options

LPR 12X H.265⁺ AF Motorized Pro Bullet Network Camera

LPR 12X H.265⁺ Mini PTZ Bullet Network Camera

LPR 12X H.265⁺ ABF Pro Box Network Camera

LPR 12X H.265⁺ Mini Bullet Network Camera

LPR 12X H.265⁺ Vandal-proof Motorized Mini Bullet Network Camera

LPR 12X H.265⁺ Motorized Pro Bullet Network Camera

Notes:

Installation Angle Considerations

To increase the accuracy of license plate recognition, be sure to install the LPR cameras properly to capture the license plates with the correct image size, lighting conditions and camera angle. The following highlights is the precautions of installation angle：

A: Installing the camera in front of the vehicle (Recommended):

The captured image should be filled with a full width of the vehicle.

B: Installing the camera slightly to the side:

To avoid capturing unnecessary contents in the image, the camera should be installed in a higher position(Vertical angle is less than 30°; Horizontal angle is no more than 30°; Tile angle is less than 5°) to capture the front part of the vehicle.

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

LPR2:

CIS (former Soviet Union)

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to “Advanced Settings” → “LPR” → “Settings” after log in the web. Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Note:

• The optimal interval of Milesight LPR cameras to recognize license plates width is within 100-200 PX.

• For better performance, please choose the appropriate resolution in advance.

[LPR Night Mode]: Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking [Edit] button. And then click [Save] or [Reset] after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plate when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click [Save] after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding black list mode or white list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse” button to import the form to this interface, click the “Upload” button, the license plates will be added successfully.

Note:

• You can first download the template as a reference in this interface.

• It allows to add 1000 license plates to Black and White List.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search” button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the “Export List” button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the “Delete List” button to delete all the license plate in the current list.

3. Black/ White/ Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking Edit button.

Step3: Set Alarm Action.

Step4: Set Alarm Settings.

After that, when a license plate marked as “Black”, “White”, “Visitor” is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

(1) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(2) If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

Step3: Set Alarm Action.

There are two methods to backup LPR logs.

(1) Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

(2) Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

(1) Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

(1) Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(3) Ensure your device support LPR/ANPR function.

Model of NVR:

• MS-N1009-UT / MS-N1009-UNT

• MS-N5008-UT / MS-N5016-UT

• MS-N7016-UH / MS-N7032-UH (16 ANPR Channels)

• MS-N8032-UH / MS-N8064-UH (16 ANPR Channels)

• MS-N1009-UPT

• MS-N5008-UPT / MS-N5016-UPT

• MS-N7016-UPH / MS-N7032-UPH (16 ANPR Channels)

Name of LPR Camera:

• LPR H.265⁺ Mini Bullet Camera

• LPR H.265⁺ Vandal-proof Motorized Mini Bullet Camera

• LPR H.265⁺ Pro Box Camera

• LPR H.265⁺ Motorized Pro Bullet Camera

• LPR H.265⁺ AF Motorized Pro Bullet Camera

• LPR H.265⁺ Mini PTZ Bullet Camera

(4) Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

2. Settings

Step1: Go to “Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Notes: Region detection only supports DACH region.

Step4: Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch upload by importing template.

Step1: Click Download Template button, select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Notes:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

(1) Right click the mouse and select ANPR Mode as preview mode.

(2) Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

No License plates type will be shown if the license plate does not exist in Black/White list. However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

• Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

(1) Set Recording

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

(2) Check recording

In Playback

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Step3: Click record to play the video searched out.

In Live View

Click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

7. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click the Play button to play the video

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Backup all.

Step1: Click backup all button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VI. How to set ANPR with Milesight CMS

1. Preparation

(1) Refer to the NVR section

(2) Upgrade your CMS to corresponded version.

CMS: V2.4.0.7 or above

Download link: http://www.milesight.com/support/download#software

2. Settings

Step1: Add NVR to CMS.

Step2: Go to “Device Config”, select a NVR and the channel, then enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. License plate will only be detected in the ROI regions.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you added. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch uploadadding by importing template.

Step1: Click Download Template, select folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output.

5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

6. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search. Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click Play button to play the video.

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

Backup all.

Step1: Click backup all button

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII. How to set ANPR with Milesight VMS Enterprise

1. Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2. Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

Step1: Select a camera in the devices list tree, then click button to enable Detection.

[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

Auto Mode

Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Normal Mode

Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking button, and then click button after finishing the settings.

Step5: Set Detection Settings and LPR Message Post Settings.

Detection Settings

LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours.

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4. List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates.

a. Add license plates one by one

Step1: Click button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click

button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates

Step1: Click button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click button to download the template.

Step2: After filling in, click button to import the plates file, then click

button.

After successful import, you can click button to modify the corresponding license plate and plate type.

Note:

The format of the imported license plates file must be csv.

The CSV must be saved in UTF-8 encoding format.

A license plate can’t be repeatedly added to the plate list.

Maximum quantity of license plates added in the list is 10000.

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below.

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click button to refresh the license plate list. And click button to cancel the filter for the license plate list.

3) Export license plates

You can click button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click button to delete the corresponding license plate.

5. Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click button to enable the function, and then click button to edit the schedule.

Step2: Click button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click button to check the event video.

6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number.

Step2: Select Start Time and End Time, and click button. Then the related license plate information will be displayed as below.

Click button to show Thumbnail Mode.

Click button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click button to play the video or click

button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click button to start the file backup. You can click button to check task backup situation as below.

Note:

The backup file of Plate List is csv format.

7. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note:

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click button to enable Continuous Recording.

Step2: Set the Schedule, and then click button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click button.

Step3: Then the event rules will be added to the event rule list. Click button to apply the event rules. The recording is triggered when the corresponding license plate type is detected.

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

(2) Check Recording

a. Playback

Step1: Select the camera in the Playback interface, click button to select the time.

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click button to check the latest 20 seconds video or click

button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

The post How to Set ANPR Solution first appeared on NVR IPCAMERA SECURITY.

EseeCloud Wireless Security Camera System Installation

M.Salih ASLAN — Fri, 22 Sep 2023 19:57:58 +0000

This tutorial is for NVR Wireless Security Camera System using IP PRO, EseeCloud, vr cam

Safety Caution

• Please do not put any fluid container on the product.

• Please use the product in ventilated environment and prevent blocking the vents.

• Please use included power supply with the product to prevent damage to the product.

• Please use the product under its standard working temperature and humidity.

• Dust on PCB may cause short circuit.It is suggested to clean the dust on PCB timely to make the product work properly.

• Please obey the regulation and policy in your country and area during the installation of this

All PRODUCTS & PARTSThis product may require cabling,we suggest to test all products&parts before installation and cabling×Dismiss this alert.

Nvr product description

1. WIFI Antenna Ports:Double antennas to WIFI range

2. WAN Port:Connect your NVR to Internet

3. VGA Port:For viewing on VGA monitor

4. HDMI Port:For viewing on HDTV

5. USB Ports:For mouse and backup

6. Power Input

IP Cameras product description

①. WiFi antenna:WiFi connection with NVR；
②. DC Port:input power 12V 1A;
③. Reset Button:press reset button for 10 seconds to restore factory setting and enter into matching-code mode;
④. RJ45 Port:for pair the camera with NVR,or connect the camera by wired connection

Note:Working temperature ranging from -13 degrees Fahrenheit to 122 degrees Fahrenheit.

Installation Instruction of WIFI NVR KIT

1.Install antennas for cameras;

2.Connect a screen to the NVR via its HDMI or VGA port(HDMI cables is included for no monitor NVR);

3.Plug the NVR to power(use bigger 12V 2A power adapter);

4.Plug cameras to power(use smaller 12V 1A power adapters);

5.Within seconds, you should see cameras’ images on the screen;

6.Plug the mouse(included) to an USB port on back of NVR.Then you can login in the system.

7.In the OS you can find fullest functionalities including live view,record,playbackvideo backup and all settings

EseeCloud Wireless Security Camera System Installation

Setup The System

This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS .Any TV,monitor with VGA or HDMI input should work for it.

If you connect the NVR with monitor shows Hiseeu logo or shows black,normally it is your monitor resolution is lower then the NVR.You can press the left side of the mouse for 30s,then it will reboot.

If still can’t work,pls change a monitor,thanks.

When you turn on the NVR box, the monitor will get below interface: Setup Wizard- -Down- -General setup- -Next -wireless setup- -Next- -Fast network- -Next -Format the hard drive- -Next

CHECK NVR NETWORK , CHANGE NVR SYSTEM LOGIN PASSWORD

Once you have completed connecting the NVR,wait approximately 2-3 minutes.Next you will see the window below on your monitor screen.For your first time to login in,User name is admin,there is no password,just choose ok to get into the menu.
(if you forget the password,pls find the solution on the FAQ page)

Tips: To protect your privacy,please set your password at earliest convenience(don’t set the password over 8 characters).Right click the mouse→System Setup→System Admin→User to set password.

How to check if your Cloud is online and Network status is healthy ?

Right click the mouse of the register,choose Fast Network.In the middle of the window you should see Cloud status as ONLINE and Network Status as Healthy Network.

If this does not appear, select Manual Config then enable DHCP,Click Apply,then power off the NVR box,wait a few seconds and power up.

Once you power up, repeat the steps outlined as above.Cloud status must be ONLINE and Network Status must be Healthy Network.If this does not happen,you will not be able to view remotely

Menu Do What

Menu bar

Split Screen: change status of live view.You can choose to view multiple cameras or any single camera.

Video Manage: manage IP cameras and NVR channels.

System Setup: all system settings.

Video Playback: playback recorded videos.

Video Backup: backup recorded videos.

Color Adjust: adjust the image setting of the each camera

PTZ Control: control PTZ camera

Volume: Adjust volume of audio cameras(works only for audio cameras).

Setup Wizard: step by step guide of 1st time general settings.

Fast Network: shortcut to network settings.

Wireless Add: add IP cameras into NVR channels wirelessly.

Exit System: logout,reboot,close screen output and shut down the system.

System Setup

Click right button→Choose System setup; enter the menu that enables you to do all settings related to this system.

• General setup(This enables you to set)
Language,Display Resolution,Time,HDD informaion,Error

• Network setup(This enables you to set)
All network related settings

• Channel setup(This enables you to set)
Manage channels and cameras

• System admin(This enables you to set)
System version,System maintenance including system upgrade,User and password management,Restore to default settings

• Record setup(This enables you to set)
Record plan for each channel video,detection

Menu Do What

There are 3 modes for reocrd.

1.Time Recording: Setup period of time of recording on NVR GUI.Right click mouse→System Setup→Record setup→Record Plan.Click “time”and put mouse icon on the upper left corner(for example“1”as picture shows),press and drag the mouse to the right to choose the time.The list will turn to red.

2.Motion Recording: Only detect motion and then start recording.Right click mouse→System Setup→Record setup→Record Plan.Click“motion”and put mouse icon on the upper left corner,press and drag the mouse to the right to choose the time.The list will turn to green.

3.Alarm recording: Right click mouse→System Setup→Record setup→Record Plan.Click “Alarm” and put mouse icon on the upper left corner,press and drag the mouse to the right to choose the time.
The list will turn to yellow.

Note: Users can setup any period of time they want,for example 0:00:00-23:59:59,That’s 24 hours×7days recording.When NVR detects hard disk,the default setting will be 24 hours×7 days recording.

The priority of Alarm is higher than that of Motion,and the priority of Motion is higher than that of Time.

Video Playback

Steps: right clik mouse in main menu→Video playback→choose date,channel,record mode→click search→then can view playback file.(IE browser can’t check the playback directly,so you can use the Eseecloud software on computer or check on your phone app Eseecloud and IP RPO)

Warm prompt:

1.IIIustration for playback button: play, pause, fast forward×2,×4,×8

2.Play file:Choose the recording file in file list,as number “1” shown in picture.Choose one of the recording,click “play” to play to recording file;

3.Video backup:Choose the recording file in file list,as number “1” shown in picture.Insert the U flash disk,click “video backup” to backup the file;

4.Timeline: Click “date”and “time”at left bottom to check the timeline of recording,as number “2″ shown in picture;

5.On the timeline with recording file,left click the mouse,the can playback the file.

Notes: you can see four channel cameras playback at the same time,if you want to check other channels you need select the correct channel at first,then choose search to find it playback.

How to Backup the video

Use U disk to copy video,so easy and convenient!

1.2 USB ports: Plug U flash disk into the USB port of NVR. Right click on main menu→Video backup→choose backup channel→choose video mode→setup searching time→search→choose recording file on the list→video backup (support 32G U flash disk at max.Recording file is packed one hour per time.)

2.1 USB port: Right click on main menu→video backup→choose backup channel→choose video mode→setup searching time→search→choose recording file on the list→video backup, insert U flash disk within reminding 1 minute,then the system will backup recording file to U flash disk.

The playback files is avi. format, you can use VLC player to check it on your computer VLC player.
download link: https://www.videolan.org

View on PC via lE or Eseecloud and Phone APP Eseecloud or IP PRO

To View on the the PC

To view on browser,you have to connect the NVR and your computer to the same router.Enter the IP address of NVR on the browser’s address bar.(We recommend using IE or Micorosoft Edge) Right click the mouse→system setup→Network Setup→IP address (Start with 192.168… )
You can change language on the right top corner.

To view on Eseecloud software on PC

Input Cloud ID (Right click the mouse→fast network→Cloud ID)
Input User Name and Password (If you doesn’t change the user name and password,User Name is admin ,no password)
please download Eseecloud software from： https://ipproapp.com/computer
user name is admin,no password,choose login

*Select “Add”
*Select “Cloud ID”.enter the cloud ID(9 or 10 numbers).You can find it on your home monitor screen.
Or right click the mouse, choose Fast network find cloud ID here
* Username is NVR system user name on your home monitor screen
* Password is your NVR system password on your home monitor screen.(If you don’t change It in your setup,it should be no password)
* Channels: Input 4 or 6 or 8. If you have 4 cameras,enter 4 etc.
* Click Confirm and you will see the video.

if you check in the local network,you can use the NVR IP address to add the system (Find the IP address on Fast network page or Network setting page)

To View on IE browser

Find the IP address: right click your mouse and choose Fast network, you will see the IP address here.
Enter the NVR’s IP address in your IE browser for example: http://192.168.1.105(If the default WEB port 80 has been changed e.g. to 100,you need to add new port number when input IP address in the browser,for example: http://192.168.1.105:100).

To view on the Phone

Users can use cellphone to scan the QR code below to install the APP free of charge,or users can search “Eseecloud”or ’IP PRO‘ on APP store or Google Play then install the APP.

Click “+”→other ways to add/ scan the QR code on your fast network page→Network connected device→input Cloud ID and User name and password (user name and password is the same one you login in NVR)

Tips: if you’ve set a password on your NVR system,please update your password on APP to view.
And if your camera loading for a long time and don’t show image,you can right click your NVR mouse and choose System Setup→Network setup,change the MTU to 1000.

Playback On Mobiles

In the Eseecloud APP,while viewing live video of the system,click Playback,you will enter the remote playback menu.The APP Playback only check one channel at one time

Tips: Videos in playback are HD mode for real time which requires very good transmission condition.
We suggest to playback in LAN.Remote playback out of LAN may not 100% work due to connection & network condition.

Extend WIFI Range

Wireless connection is easy and convenient, but it’s not universal application. Because of the character of WIFI, the WIFI signal will decrease when going through some obstacles Some methods can be applied to bypass obstacles and extend WiFi range.

Position The Antenna Correctly

WIFI range is like an apple and the antenna of NVR is in the center of it.WIFI signal is strong all around the WIFI range.Antenna of NVR should be put straight up,if not,WIFI signal will be weak.
According to the signal transmission character of antenna, the antenna of cameras should overlap or parallel to NVR WIFI range,as pictures showed below:

Use Antenna Extension Cord to prolong WIFI distance

Installation method of antenna extension cord

Note:When WIFI signal is not strong enough against walls,users can take off the original antenna and subtitute antenna extension cord.Drill a hole on the wall to let the extension cord go through and simply it where WIFI signal is strong.

Set up cascading connection in a reasonable solution,extend wifi signal transfer distance

Note:
Repeater function can’t strengthen WIFI signal for wireless NVR kit, but can extend the distance by repeaters→WIFI cameras.

Only when the repeater cameras and repeated cameras are positioned correctly,WIFI distance will be extended.

Repeater function and 3 meters antenna extension cord are two methods to extend WIFI range.
Users can choose one according to real situation.

Repeater Setup

Step 1. Right click the NVR mouse,and choose “Video Manage”- -then left click Repeater”

Step 2. Add repeater
As picture shown below,click icon + besides channel 3,choose other channel.

Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3.
IPC2 is connected to NVR through IPC3.IPC3 is connected to NVR directly.

Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.

Delete Repeater

Move the mouse to targeted channels,left click to delete,and then click “Apply” and “OK”.

Application Example

As picture shown above, when IPCAM1 is put somewhere is out of NVR WIFI range,and there is IPCAM2 between them with strong WIFI signal,users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.

Camera add failure reasons and solutions

Q1: Failed to add the camera for the first time

Check whether the green light of the camera flashes normally. If the camera status light is not flashing green, use a thimble to lightly insert the configuration hole or long press the reset button until the camera indicator flashes.

Q2: Determine whether the binding failure caused by the router settings

1. The router has been set up to prevent Wi-fi squatter If the Wi-Fi connected to the camera is set to prevent Wi-fi squatter(black and white lists, MAC address filtering, etc.), the camera will not be able to connect to the Internet. The router’s prevent Wi-fi squatter settings need to be canceled.

2. The router is set up with 5GHz band wireless WiFi The camera does not currently support the connection of 5G band WiFi. Please open the router management page (generally marked with the address of the management page on the bottom label of the router), select the wireless setting 2.4GHz, and set it to on.

Q3: Check whether the mobile phone prohibit the permission of EseeCloud to use data, WLAN, GPS

Domestic Android phones may prohibit the use of data, WLAN, GPS permissions for this application, resulting in the camera being unable to connect to WiFi. Solution (Android phone): Open the phone settings center-click “application management”-open the above permissions

Q4: Make sure that the WilFi account and password are filled in correctly

It is likely that the Wi-Fi account and password you connected to the camera are incorrect, resulting in the camera not being able to connect to the network. In particular, pay attention to whether there is a space input, and try to avoid complex and uncommon symbols.

Q5: Other questions

1. If the router is set to bridge mode, the WiFi signal will be unstable, causing the connection to fail. It is not recommended to use WiFi in bridge mode when the camera is networked.

2. If you are a campus / enterprise user and the school 1 company assigns each student / employee a static IP to access the Internet, you can manually enter the static IP information to access the Internet.At present, this situation is not supported by camera networking, need to select other available WiFi connections.

3. The camera does not support WPA / WPA2’s “enterprise” encryption method to connect the camera to the network. Support WEP, WPA–PSK 1 WPA2–PSK, or corporate WiFi without password. If the camera is networked in the corporate network environment, please confirm in advance whether the WiFi encryption method meets the camera networking requirements.

What should do if the camera is offline?

Q1: Camera offline processing method

1. Check whether your device is power-on and the status light is on;
2. If you are using WIFI connection, please confirm whether you have modified the WIFI in the environment where the device is located-including the WIFI password and name, if modified, please reconfigure WIFl;
3. If the reason cannot be resolved, please restore the factory settings and add the network again.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Light control:setup on/off,brightness,color temperature for light control device

Screenshot:snapshot current preview image

Recording: record current preview video

Full screen:tap button and switch to landscape viewing

Calendar:choose playback time to show all recording files wanted

Remote playback: device must to be inserted TF card.

Two way talk:press the button and talk for a long time

Installation mode:swith to wall installation and ceiling installation mode

Display mode: at ceiling installation mode,there have fisheye mode,cylinder mode,corridor mode and fulI screen mode

Cruise: setup auto cruise .

Sound:setup the sound on/off

Swith code stream:switch HD and SD

Split screen dispaly: choose screen channel number

Screen aspect ratio: can set the screen aspect ratio

PTZ control: control the movement of high speed dome

Timeline:drag the time line left and right to choose recording period . Use fingers to zoom in or zoom out the timeline

Add Camera

Add device

Method 1: Enter to device list interface after login, click the t’ button in the upper right corner of the interface, and select the add device” button.
Method 2: Click the’+’ button in the interface to enter directly to add device interface.

add camera

1. There is a QR code on the device body:
Scan the QR code on the device,display the device ID of the current device , click the Add ICON below jump to the prompt interface of operation guide.

add cameraadd cameraadd camera

2. Can’t find the device QR code :
lf there is no QR code on the device, click ‘Other ways to add’ and then select ‘Standalone camera’.

add cameraadd cameraadd camera

3. Please connect your mobile WiFi to the device hotspot.

Open Settings-> Select Wireless LAN > Select ‘IPCXXXXXXXXX’ device hotspot.

Connect hotspot,default password：11111111

add camera

4. After connecting successfully,return to APP.

Remote View: View video via WIFI or other network, please select Remote View.(most people choose)
Direct Connection: View video without network ,select Direct Connection. (few people choose)

5. Select Remote View to continue.
Select your wifi and enter your wifi password, then click Confirm .

add camera

6. Configuring, do not unplug the network! The network configuration process may take 1-2 minutes, please be patient.

add camera

7. Set device name and device password.
For added security, please set a password.

add cameraadd cameraadd cameraadd camera

Device Sharing
Generate shared QR codes ln the device list, click the “Share” button, set the right to share, choose to share, and generate QR codes.

Device SharingDevice SharingDevice Sharing

Scan and share QR code.
click on the’+’button in the upper right corner of the interface to enter to add device interface, click on scan add device, enter to scan interface, scan shared device QR code, after display the scan results then return to device list interface.
Note: You need to allow access to the camera and album to use this function properly.

Scan and share QR codeScan and share QR code

App Operation

Log in

This APP support “account log-in”, third-party log-in” and local experience”.
Account log-in: At log-in interface, input user name/cellphone number/email address and password, click ‘0K” and log in.
Third-party log-in: Click the icon of third-party network social software, authorize the APP to log in.Local experience: Users can use the APP without log-in.
Remember the password: Supportremem-berring the account and password that have been logged in, which is convenient for switching account login.
Note: Please pay attention thatLocal experience” mode will be stored at local.Once data is lost, it can’t be restored.

IP PRO Log in

Registration

Input cellphone number/email address to register, get verification code.
Input verification code and password, click “OK”. After registration it will move to device list.
Note: Each cellphone number/ email address can be used for registration once.

IP PRO RegistrationIP PRO Registration

Reset Password

Input registered cellphone number /email address to get verification code. Input verification code, reset password and click “OK”.
Then go back to log-in interface, log in with new password.

IP PRO Reset Password

Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels), videos stop for a few seconds , all channels are automatically disconnected into the black screen. The device connected again has no response. Do we need to restart the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect many channels by the lower configuration computer, the computer system will run out of memory, causing the CMS to run abnormally. If the computer configuration is slightly lower, it is recommended not to connect too many channels. The optimization work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted” or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded in the following location”, check “any source” (applies to versions prior to OSX10.12.X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter” key, enter the sudo password (applicable to versions after OSX10.12.X). If the above method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000 instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card driver can solve

Question five：It shows mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

More features

User Management

New user：①Click New User ②Enter username (required) + note name (optional)③Click to confirm

Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm

Other functions：

①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.

②Modify the note: Add a note, change the note or delete the note, go to the modify note operation

③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.

New userModify permissionsModify user

Log query

Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query

Log query

Resource management

Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to

video：

search for：①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.

Right click operationResource information

System Info

Version Information：The content is displayed as follows ‘version number, date’

change Password：①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password

sign out：Click the ‘Exit Login’ button to quit the login status of the current account.

System Info

User parameter

Basic Settings

Split screen number：The selected split screen number is displayed after the re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

Display language：CMS currently defaults to 9 display languages, such as Simplified Chinese and English. When you choose to log in again, you will switch to the corresponding language.

Login Method：The cloud login mode is online. You need to connect to the external network when you log in. The local login does not have this hard requirement.

List style：The list style includes tree shape and graphics. The replacement is only the real-time preview interface and the display of the device list under the playback interface. The device list under other interfaces is unified into the tree list style.

Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default, and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the video_download folder by default, and can be saved in other paths according to their needs.

Preview sync time：Check the time when the device is previewed and the computer will be automatically synchronized (only ipc is supported)

note：After modifying the settings, click “Finish” and you will need to log in again. (It is best not to modify it to a directory containing Chinese)

advanced settings

Time zone setting：The local time zone can be selected according to the actual situation.

Automatic lock：Check the auto lock and enter the integer in minutes in the time frame. If no operation is performed on the CMS within the time of the input, the CMS will automatically lock.

Automatically connect video：After logging in to the auto-connect video, log in to the CMS and automatically connect to the device added to the device list. The number of connected channels is the number of split screens in the basic settings.

Basic Settingsadvanced settings

Equipment management

Add device

Add a LAN device：①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)

Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)

Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.

LAN add

Modify device

Device modification：In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.

Regional modification：In the modify device interface, click the area drop-down box.

Group modification：After selecting the group under the device management interface, click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel number in the device.

The panorama or channel type corresponding to each serial number is independent.

The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type

Device modificationGrouping

Remote setting

VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)

Device Information：Content includes device model, device ID, OEM serial number, firmware version (providing check updates)

Function setting：The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.

Alarm system：The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.

TF card settings：TF card status, available / total capacity, TF card formatting function

note：

①Alarm message push is not supported in local login. You need to check to switch to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

Remote setting interface

D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button

• General settings：Set the device’s time zone, date format, date, time, button sound, OSD transparency, VGA resolution

• Channel setting：

◦ Coding settings：Can set the encoding mode of each channel, the resolution of the primary and secondary streams, the code stream control, the code stream rate, the video frame rate, and the encoding format.

◦ Color adjustment：The tone, contrast, brightness, and saturation of each channel can be adjusted and copied to other channels.

◦ Channel OSD：The title, display status, and communication quality of each channel can be modified.

◦ Video detection：Each channel alarm duration, detection type, sensitivity, whether to enable various alarm information push, detection area selection, deployment time selection can be modified, and can be copied to other channels

◦ Code stream value：Monitor real-time stream for each channel

◦ Channel details：View the primary stream, secondary stream, and software version for each channel

• Recording settings：You can set the recording type and time of each channel. There are three types of timing, movement and alarm.

• Network settings：

◦ Network settings：You can modify whether to use DHCP. If you choose No, you can modify the IP address, subnet mask, gateway, DNS address, and WEB port of the NVR.

◦ Dynamic domain name：You can modify whether to use DDNS. If yes, you can modify the provider, domain name, username, password.

◦ PPPOE：Select whether to enable PPPOE. If yes, you can modify the PPPOE protocol, user name, and password. You can view the PPPOE status and PPPOE IP address.

◦ wireless setting：Can view ESSID, modify Wireless Channel, area

• System settings：

◦ Device Information：View device name, device model, device serial number, software version, release time, cloud ID

◦ Log information：Select the input type, start time, and end time and click Search to display the log number, time, and content that meet the conditions.

◦ User Management：Display serial number, user name, whether it is super user, create new user, edit user, delete user, change password

◦ Factory settings：Choose simple restore (ignore channel and network configuration), restore all (restore all configurations)

◦ Online upgrade：Select the local upgrade file and click on Upgrade Firmware.

Device grouping

Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.

Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection button

Import all：①Selected group ②Click to import all buttons

Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

Create a groupAdd channelModify group

Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback date ④Confirm search video

• Retrieving the video requires three conditions of ‘device channel + recording type + playback date’.

• Video types include: motion detection, timing detection, alarm detection, and manual detection. Generally, all types of videos can be retrieved by default.

• The selection of the device channel can directly affect the retrieval result. Be sure to confirm the online status of the device before recording.

Device channelVideo typeDate selection

Timed playback

• Timed playback：Select the timed playback operation, enter the recording effective time point in the time frame, and confirm that it can be played immediately (effective time point refers to: the time retrieved by video playback)

• Time drag playback：Adjust the time scale and drag the cursor on the timeline to the corresponding time (as shown in Figure 2 below)

Timed playbackTimeline

Video sync

Steps：①Retrieve video ②Check sync ③Switching time point

• Date: Check the synchronization switching time point, the channel synchronization will not take effect.

• Time: Check the synchronous switching time point. The recording time of each channel will not take effect at the same time.

Video download

Batch download：Enter the time period to be downloaded at the start time + end time according to the needs of the retrieved recording time range.

Time period download：The time period of the video recording will also be displayed in the download resource. Click the download button for any time period according to your needs.

Custom bulk downloadSelect time period to download

Other functions

Playback control：Support playback/pause/stop control in video playback, select the screen form in playback and click operation

Time scale adjustment：The settings in the Setup Wizard are not set. The playback timeline scale will default to 60 minutes. You can also modify the scale value by clicking ‘Reduction’ or ‘Magnify’ during video playback.

Playback controlAdjustment scale

Live Preview

Connection/Disconnection

The list style is treeshape:

connection：

①Double-click on the selected device/channel to enter the connected video state.

②After selecting the device/channel, right click and select “Connect Video” to enter the connected video state (Figure 1)

disconnect：

③Double-click to disconnect the current connection after selecting the connected device/channel

④After selecting the device/channel, right click and select ‘Disconnect’ to disconnect the current connection.

Figure 1

List style is graphic：

①After selecting the device/channel, click the play button on the device list to enter the connected video status.

②After selecting the device/channel, click the stop button on the device list to disconnect the current connection status.

③Right-click operation connection/disconnection is consistent with the tree list style. The specific operation can be referenced.

Note：poor performance of the computer will directly affect the smoothness of the preview video. It is recommended that the number of channels connected to the device be gradually increased

Video/screenshot

Video：

①Click the Record button on the toolbar to enter the video recording status (as shown in Figure 1 below)

②After the video operation, click the record button again to stop recording.

Note：

①The actual recording duration is not equal to the time difference between the start recording time and the end recording time.

②If the device network is interrupted, the recording will succeed but no video file will be saved.

③The channel is maximized or minimized during recording, and the recording will stop.

Screenshot：

Click the screenshot button on the toolbar to enter the screenshot status (as shown in Figure 1 below)

Note：

①If the switching stream video is not loaded, the screenshot operation will be saved.

②The screenshot does not have the function of continuous screenshots. Clicking the screenshot button once will capture an image.

Figure 1

Panorama mode

enter：

①Double-click the channel screen to enter the maximized state, right click and select “panoramic mode” to switch to the panorama mode, enter the panorama, and the code stream is automatically switched to HD.

②The channel screen is in 1 split screen mode, and the panorama mode option is available on the right toolbar. Click to select to switch the panorama mode.

drop out：

①Click on Panorama mode on the right toolbar and select ‘Exit panorama’ to exit panorama mode

②Exit the panorama mode by exiting the screen from the split screen state.

Panorama modeCylindrical modeExpand modeSplit screen modeQuad screen modeSix-screen mode

Note：

①In the local login mode, you can select 6 display modes in the panorama mode, including: panorama, cylinder, expand, 2 split screen, 4 split screen, 6 split screen

②In the cloud login mode, you can select 4 display modes in the panorama mode, including: panorama, cylinder, split screen, quad screen

• Installation mode：

Suspension: the direction of the cruise is clockwise

Wall-mounted: the direction of the cruise swings left and right

• Cruise mode：

Speed: Cruise provides speed 3S / speed 40S / speed 60S three options, corresponding to slow / medium / fast three speeds

Stop: Pause the current state of the cruise, left click on the channel in the cruise or select the stop cruise button in the cruise mode to click

Panorama modeInstallation modeCruise mode

PTZ control

Cruise / PTZ / Zoom / Focus / Aperture / Preset：

The PTZ control function can be used only when the PTZ device (such as a ball machine) is connected to the main control device (such as NVR or DVR).

Cruise is to directly perform the screen cruise operation. The pan/tilt is to adjust the lens direction and zoom to replace the mirror multiple.

PTZ speed level controlcontrolZoom, focusPreset

①：Adjust the PTZ control speed (default level is 6)

②：Adjust lens direction and cruise

③：Adjust the zoom and focus of the PTZ camera

④：Set and call the set bit, adjust the lens to the specified position, set the preset position, input the preset position later, click to call, the lens will automatically move to the specified position

Split screen number

• The client provides 1 split screen / 4 split screen / 6 split screen / 8 split screen / 9 split screen / 16 split screen / 25 split screen / 36 split screen / 49 split screen, nine split screens can be switched at will

When the number of connected device channels is greater than the current number of split screens, the displayed split screen will automatically increase, reaching 49 split screens.

Split screen number

Other functions

• Sharpness switching: SD SD and HD HD toggle buttons

• sound：①Selected screen channel ②Click to turn off/on sound

• Intercom：①Click the intercom button to open the intercom②Left-click and hold the connection to talk, click the exit button to exit the intercom

• Help: The help buttons under each interface are the corresponding function instructions.

• Recording: When the live preview channel is recording, the icon is flashing.

• shut down：①Click to exit the login button ②Click OK to log out and return to the login screen.

Other functionsIntercom

User login

Local login

①Enter account + password ②Click to login

• Local login can be logged in using the default account admin (the initial password is blank)

• Local login mode can choose remember passwords orautomatic login (automatic login is not possible when auto lock status is enabled)

• Click the string in the login forgot password to be encrypted. Different accounts correspond to different encrypted passwords

• The account number box can display three accounts that are mostly used recently.

• Switch to cloud login

note:

• The current CMS version of the user name can only use “admin”, the initial password is empty. In order to prevent potential safety hazards, please be sure to modify the initial password after the initial login to prevent unauthorized access to your device or other adverse consequences.

• For better protection of your privacy and improving product security, we strongly recommend that you set up complex passwords based on the following rules: greater than 8 characters, including uppercase and lowercase letters, numbers, special characters, and so on. Please understand that it is your responsibility to properly configure all passwords and other related product security settings.

Cloud login

• User login：①Enter ‘account+password’ ②Remember password and automatic login (optional) ③Click to Login

• Register an account：①Enter ‘new account + password + email’ ②Click to register now

• Retrieve password：①Enter ‘Account+Mailbox’ ②Click to get verification code and enter ③Enter a new password ④Click to complete

Note:

①The cloud login should be logged in with the registered account (the account registered by the mobile app can be logged in)

②Registered account is recommended to use a valid mailbox, easy to retrieve passwords and other special circumstances

③After registering an account, you need to log in to the email address you entered during registration to activate the email address (click the received link to verify)

④The mailbox status is not activated, and cannot be retrieved after forgetting the password (activation period is two days)

⑤The first time you use EseeCloud_CMS, the software’s time zone will automatically sync with your computer, and you can change it later in the advanced settings.

Installation login

Installation and operation

Step 1: Run the EseeCloud_Setup_3.0.1.exe installation package

Step 2: Select the display language when installing

Step 3: Read and determine whether to accept the agreement

Step 4: Determine the path to the installation

Step 5: Installation is complete and you can choose to run immediately

1. Running program2. Choose a language3. Reading agreement4. Determine the path5. The installation is complete

Introduction to EseeCloud CMS

Function introduction

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions.

It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Camera suitable for IP PRO, VR CAM, EseeCloud app.

CMS has the following characteristics

Interface containerization processing mode: In the interface design of the client component, the containerized processing is carefully adopted, which simplifies the processing mode of multi-screen and single-screen switching, greatly improves the multi-screen operation feeling, and adapts to the development trend of a multi-screen PC.
.

Channelized management mode: In the client component design, channelized management mode is added, and the traditional design mode with device as the core subject is abandoned, which is more suitable for the development direction of IP monitoring.

Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese and English operating system)

OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (NVIDIA GeForce GTX 460 and later)

note

Preview multiple video or high resolution video at the same time, requiring higher hardware configuration and network bandwidth

Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your use, we have specially configured this manual for you, including the function introduction, operation steps, precautions, etc., which are essential guides for your use of this product.

Please read the instruction manual carefully before use. I believe it will be of great help to your effective use of this product. In addition, if you have any questions during the use, please feel free to contact us, we will be happy to serve you.

Applicable Model

This manual is for the camera monitoring system CMS.

Statement

This manual may contain areas where the product functions or operations do not match, or where the technology is inaccurate, or a typographical error. For such problems, our company will update the manual content according to product updates, and regularly update the hardware and software products described in this manual. The updated content will be added to the new version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed to be identical to the actual product. Please refer to the actual product.
.

Agreement

In order to simplify the description in this manual, make a convention:

The camera monitoring system CMS is referred to as CMS or software for short;

DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

Click for the left mouse button click, double click for the left mouse button to double click;

Some pictures are schematic, please refer to the actual interface of the software;

A “note” hint text may appear in this article to indicate that the operation is potentially risky, and ignoring the text may result in errors or unpredictable results.

Cloud storage details

Features

1. What is cloud storage? The cloud storage function is a video storage function developed based on technologies such as moving object detection. Cloud storage is divided into two types: alarm recording and full-day recording. Alarm recording refers to triggering the camera alarm when someone passes by or moves in front of the camera. The camera will automatically record and upload it to the Cloud Space Security Center for encryption. You can use it with confidence.

Tips:

(1) As long as you purchase the cloud storage service, you can get the corresponding cloud space. For example, if you purchase the cloud deposit monthly package, the cloud space is valid for one month, and it will take effect from the successful purchase.

(2) The storage time of cloud storage video is determined by the type of package. If you open the cloud storage package for 7 days, the camera cloud video storage period is 7 days. The 30-day cloud storage package will be opened, and the camera cloud video storage cycle will be upgraded to 30 days. If you open a 7G/month cloud storage package, then your cloud recording storage space is 7G in this month. After the space is full, the cloud recording will not be saved. The stored video will be saved for one month.

2. What are the advantages of cloud storage? The video is safer: the video cloud storage can not steal, safe and reliable. More efficient viewing: generate alarm video in real time, quickly grasp the alarm situation, the video is clear and smooth without jamming Cloud storage: Camera video is stored in cloud space, no space limit, and unlimited cloud storage space.

Cloud deposit purchase and exchange

1. How to buy a cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Switch” to select the device you want to purchase and the device channel – automatically select the appropriate package for you after the selection is completed – click ” Buy now” Once the payment is complete, you can turn on device cloud storage.
Tips:
(1) Cloud deposit does not support return and exchange after purchase, and does not support refund;
(2) The purchase channel of the device is determined by the number of package service channels of the system. If the system has only two packages with service channels 1 and 3, then the device can only select 1 or 3 purchase channels;
(3) Cloud storage is only bound to the purchase user. The device with the cloud storage is deleted and added to the new account. Under the new account, the device will not be able to continue to enjoy the cloud storage;
(4) Cloud storage is purchased by a single device and device channel, and multiple devices and multiple channels need to correspond to multiple cloud storage packages;

2. How to redeem the cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Use Cloud Saver Code” – enter the “Scan Redemption Code” interface, scan the valid redemption code – enter the ” redemption code” Payment interface” – select the device and channel to be redeemed – click ” redeem now” to complete the redemption

Tips:
(1) The number of channels for redemption Device is determined by the number of package service channels generated by the redemption code (if the service channel of the redemption code package is 4, then the device can only select 4 channels to purchase);
(2) There is no charge for redeeming the code cloud storage package using the redemption code, and each redemption code can only be used once;

Cloud video introduction

1.cloud video types and abnormal conditions

Cloud recording is divided into two types: alarm recording and full-day recording.

Alarm recording, the video will only be uploaded when the camera detects that someone has passed, the item has been moved, and the camera alarm is triggered.

Recording all day means that the camera will automatically record when it is online and in good condition. It will be detected 24 hours a day and encrypted and uploaded to the cloud space.

The cloud video is lost when the device is deleted, the device uploads the cloud video, and the device is disconnected from the network. The device and the server are disconnected. The device network bandwidth is insufficient and the device cannot upload video and video.

2.How to turn off the automatic upload function of cloud recording?

After purchasing the cloud storage package, the cloud recording function will be automatically enabled.

You can click the “Cloud Recording” button corresponding to the device list to enter the cloud recording interface. Click the cloud storage service icon to enter the “Cloud Storage Service” – disable the cloud recording function.

Tips: After the cloud recording function is turned off, the validity period of the cloud storage will not be extended;

Cloud retention period

1.Cloud deposit validity period
Cloud deposits take effect from the date of purchase, that is, the validity period of cloud deposits is: “at the time of purchase” to “the same time point after one month / one year later”. For example, the cloud deposit package of 7 days/month was purchased at 0:00 on April 1, 2019, and the validity period of the cloud deposit is a natural month. It is: 0:00 on April 1, 2019, and O:00 on May 1, 2019.

Tips: The validity period of the channel cloud is the sum of the time of all the cloud storage packages in the channel. For example, channel 1 purchased two 7-day/ month cloud storage packages at 0:00 on April 1, 2019, then the cloud storage validity period is: 0:00 on April 1, 2019, and June 1, 2019. 0:00 on the day.

2. Can the cloud validity period be suspended?
Cloud storage is timed from the date of purchase, and will not stop during the time. after the user purchases the cloud storage, the action of deleting or stopping the uploading of the video can not affect the cloud expiration time

Cloud storage renewal

1. How to renew the cloud deposit package?
(1) Conditions for cloud surviving fee: The current device has purchased the cloud storage channel to purchase or renew the cloud storage package;
(2) Process of cloud surviving fee: Click the device “Cloud Recording” to enter the cloud recording interface click the “Cloud Storage Service” icon to enter the cloud storage service – select the channel to renew the fee – click the “Renew Now” button below to enter the cloud mall interface – Select the channel and package for renewal of the device – click on the renewal fee immediately to complete the renewal.

Tips: When you are renewing, if the renewal plan are using the package and the other channels of the package meet the renewal conditions, it will default to select previous package and channel.

Cloud storage migration

1. Unbound cloud service migration

(1) Conditions for migrating cloud services: The current account has a cloud storage service of unbound devices;

(2) Migration cloud service process:
After the device is added successfully, if the device meets the service migration conditions, the migration prompt box is displayed. After confirming, select the service that needs to be migrated to the newly added device, and click “Migration”.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select the number of channels equal to the number of services to migrate.

2. Offline device cloud service migration
(1) Offline device cloud service migration conditions: the current account has offline devices that have been bound to the cloud service;
(2) Migration process:
After the device is successfully added, if the device meets the service migration criteria, the migration prompt box is displayed. After the determination, the device iumps to the miaration interface.

b. Select an offline device to migrate. If the offline device is multi channel, you need to select the migrated device channel.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select an equal number of channels to migrate.
Tips: Do not migrate all day recording cloud services to NVR devices

FAQ

When added by LAN or cloud lD,indicate “device is not online” or “device is not registered”

1.Please make sure the network is normal and already enable DHCP on router.

2.lf users manually change network parameter of device,please change it to default parameter. Just press reset button for 10 seconds.

Device is online and there happen alarm , but cellphone gets no message?

1.Please make sure the APP is on and allowit to get APP push message,then it can get alarm notification.

2.After enable push message,check cellphone setup-application management,find out the “Eseecloud ” and enable to get push message.

Indicate “SD card error” after insert SD card.

1.Only support SD card max 128GB and FAT32 format. If the system file is error,please formart the SD card and choose FAT32 format.

2.When SD card is ruined or file system is wrong,please try to change or re-format the SD card.

Why the playback recording video content is uncontinuous?

1.For saving the room of SD card and extend the lifetime,device will only make recording when detect the actived image ,that’s why the recording content is uncontinuous.

Can the device support be powered by USB or power bank?

1.Suggest to use original power adapter. If use other adapter with the power is not stable,the device may be damaged.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

The post EseeCloud Wireless Security Camera System Installation first appeared on NVR IPCAMERA SECURITY.

Hilook 4K NVR Device Complete Guide

M.Salih ASLAN — Thu, 29 Jun 2023 19:31:31 +0000

Hilook 4K NVR Device Complete Guide, For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Chapter 1 Startup

1.1 Activate Your Device

For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Before You Start

Power on your device.

Steps

Select a language.
Click Next.
Input the same password in Password and Confirm Password.

/¡K Warning

Strong Password recommended-We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

Activate network camera(s) connected to the device.

Check Use Device Password as Default to use the device password to activate the inactive network camera(s).
Enter a password to activate network camera(s).

Optional: Set an email address for password resetting. When you forget your password, you can reset it by email.
Check Enable.
Enter an email address.
Click Activate.

User Name admin

Password

Weak

Confirm Password

Camera Activation Password 0 Use Device Password as Default

Email to Reset Password 0 Enable

Email Address

Hilook 4K NVR Device Complete Guide

Figure 1-1 Activation

1.2 Login

- 1. Set Unlock Pattern

Admin user can use the unlock pattern to login. You can configure the unlock pattern after the device is activated.

Steps

Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

03 Note

The pattern shall have 4 dots at least.
Each dot can be connected for once only.

Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

Unlock Pattern

Set Unlock Pattern

Release your finger when done

Figure 1-2 Set

Set Unlock Pattern

Draw pattern again to confirm

- 1. Log in via Unlock Pattern

Steps

Right click the mouse on live view interface.

Figure 1-3 Draw the Unlock Pattern

2. Draw the pre-defined pattern to unlock to enter the menu operation.

nXlNote

If you have forgotten your pattern, you click Forgot My Pattern or Switch User to log in via password.
If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.
- 1. Log in via Password

If your video recorder has logged out, you must login before operating the menu and other functions.

Steps

Select User Name.

Welcome

Figure 1-4 Login Interface

Input password.
Click Login.

When you forget the password of the admin, you can click Forgot Password to reset the password.
If you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

Chapter 2 Live View

1. GUI Introduction
Click Target Detection at the upper-left corner, and select or to display the specified live target detection results. For result details, click View More.

HU Note

° Target Detection is only available for certain models.

° Target Detection is valid when HDD is installed.

° 0 is valid for motion detection, line crossing detection, intrusion detection, and facial detection.

Click to start/stop auto-switch. The screen will automatically switch to the next one.
Click to enter full screen mode.
Double click a camera to view it in single-screen mode. Double click again to exit single-screen mode.
Change a camera live view screen by dragging it from its screen to the desired screen.
Scroll up/down to turn to previous/next screen.
Position the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Description

Button	Description
El	Start playing videos recorded in the latest five minutes.
□	Digital zoom. You can adjust zoom-in times and view the desired area.
0	Click it to enter PTZ control mode.
Fl	Turn on/off live view audio.

■	Switch video stream.
[Ë]	Display rule frame and target frame.
	Adjust image display effect according to the screen size.

• In the live view interface, there are icons at the upper-right corner of the screen for each

camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Description

Icon	Description
□	Alarming (normal event and smart event).
i.:4	Recording.

• Right click your mouse to display the shortcut menu.

Ei Single Screen >

S Window Division >

< Previous Screen

> Next Screen

O Si art All! D-swHch

EJ Camera

® Playback

a FTZ Control

Figure 2-2 Right Click Shortcut Menu

1. PTZ Control
  1. Configure PTZ Parameter

You shall configure PTZ parameters before controlling a PTZ camera.

Steps

Preview a camera in live view and click 0 on shortcut menu.

2. Click PTZ Parameter Settings.

Figure 2-3 PTZ Settings

Figure 2-4 PTZ Parameter

Set the PTZ camera parameters.

C0Note

All parameters should be the same as the PTZ camera.
For the Coaxitron camera/dome connected, you can select the PTZ protocol to UTC (Coaxitron). Ensure the selected protocol is supported by the connected camera/dome.
The AHD and HDCVI cameras support coaxitron control.
Selecting Coaxitron protocol will make other parameters unavailable, including baud rate, data bit, stop bit, parity and flow control.

Click OK.
- 1. PTZ Control Panel Introduction

Table 2-3 PTZ Panel Description

Icon	Description
	Direction buttons, and the auto-cycle button.
Speed “ —— +	The speed of the PTZ movement.
ï / Q	Zoom -/+.
/ J	Focus -/+.
• / $	Iris -/+.

- 1. Customize Preset

Set a preset location where the PTZ camera would point to when an event occurs.

Steps

Preview a camera in live view and click on shortcut menu.
Select a desired preset in preset list.
Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
Click 1* .

What to do next

Double click a preset in the preset list to call it.

- 1. Customize Patrol

Patrol refers to a path consists of a series of presets with designated sequence. It provides dynamic live image for monitoring several presets.

Steps

Preview a camera in live view and click on shortcut menu.
Click Patrol.
Select a desired patrol.
Click Set.
Click + .
Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The preset number determines the order at which the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point. Speed defines the speed at which the PTZ will move from one key point to the next.

Figure 2-5 Patrol Settings

Click Apply.

What to do next

Select a patrol and click Call to call it. The PTZ camera will move according the predefined patrol path.

Patroll ▼

Set Call

Figure 2-6 Call Preset

- 1. Customize Pattern

A pattern records the movement path and dwell time in a certain position. When you call a pattern, the PTZ camera will move according to the recorded path.

Steps

Preview a camera in live view and click on shortcut menu.
Click Pattern.
Select a pattern.
Click Record.
Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
Click Stop Recording. The previous PTZ camera moving path is recorded as a pattern.

What to do next

Select a pattern and click Call to call it. The PTZ camera will move according the predefined

pattern.

Chapter 3 Playback

1. GUI Introduction

Go to Playback .

Figure 3-1 Playback

Table 3-1 Playback Interface Description

Button	Operation	Button	Operation
S	Switch playback stream.		Clip video.
□	30 s reverse.	□	30s forward.
■	Reverse playback.		Start playback.
	Speed down.		Speed up.
ES	Speed.	Lf J m	Full screen.
[■1 EU [SE dEI dû	Window division.

Figure 3-2 Timeline

Position the cursor on the timeline, drag the timeline to position to a certain time.
Period marked with blue bar contains video. Red bar indicates the video in the period is event video.
Scroll up/down to zoom out/in timeline.
1. Normal Playback

Play back normal videos.

Steps

Go to Playback .
Select a camera from the camera list.
Select a date on the calendar for playback.

C®Note

The blue triangle at the calendar date corner indicates there are available videos. For example, means video is available. 22 means no video.

Optional: Position the cursor on playback window to show control bar.

Figure 3-3 Control Bar

Table 3-2 Button Description

Button	Detection	Button	Detection
■	Add tag.		Zoom in/out playback image.
	Turn on/off audio.	0	Lock/unlock video.

1. Smart Playback

The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion detection, line crossing detection, or intrusion detection information.

Before You Start

Configure motion detection, line crossing detection, and intrusion detection rules and detection areas.

Steps

Go to Playback .
Click Smart.
Select a camera.

Figure 3-4 Smart Playback Interface

4. Position the cursor on playback window to show control bar.

Figure 3-5 Control Bar

Table 3-3 Button Description

	Button	Detection	Button	Detection
	■	Add tag.		Zoom in/out playback image.
	■	Turn on/off audio.	■	Lock/unlock video.
	L3	Configure detection area.		Draw detection area for motion detection.
	H	Draw detection area for intrusion detection.		Draw detection line for line crossing detection.
	■	Clear detection area.
5. 6.	Position the cursor on g Line Crossing Detection Intrusion Detection Motion Detection Click gj] to configure the Do not Play Normal Vid If it is enabled, video	j to set detection areas for smart event. Click , and draw the detection line. Click H , and specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set. Click U , and drag to set the detection area manually. play strategy. eos without smart information will not be played.

Normal Video

Set normal video playback speed. The option is only valid when Do not Play Normal Videos is unchecked.

Play Speed of Smart/Custom Video

Set playback speed of videos with smart information. The option is only valid when Do not

Play Normal Videos is enabled.

Play Strategy

Do not Play Normal Videos 0

Normal Video

—- _ ——— X 8

Play Speed of Smart/Custom Video

—————— X1

Cancel

Figure 3-6 Play Strategy

3.4 Back up Clip

You can clip videos during playback. Video clips can be exported to the backup device (USB flash drives, USB HDDs, USB writer, SATA writer, etc.).

Before You Start

Connect a backup device to your video recorder.

Steps

Start playback. Refer to Normal Playback for details.
Click .
Clip videos.

Click Q, set start and end time, click OK.
Set a time segment on time bar for clipping.

Figure 3-7 Time Segment

Click [7] .
Click Export to export the clip to backup device.
Search File

Steps

Go to Search .
Set search conditions.
Click Search.

Click to play the video.
Click to lock the file. Locked file will not be overwritten.
Select file(s), and click Export to export file(s) to backup device.

System Date

System Time

Resolution

Enable Wizard

Enable Password

Enable NTP

Interval (min)

NTP Server

NTP Port

Configuration (Easy Mode)

Easy mode contains basic configurations. Go to Configuration , and click Easy Mode.

1. System Configuration
  1. General

You can configure the output resolution, system time, mouse pointer speed, etc.

Steps

Go to Configuration ^ System ^ General .

02-09-2019

19:35:38 ©

1024‘768i60HZ

□

time.windows com

123

Figure 5-1 General Settings

Configure the parameters as your desire.

Enable Wizard

The wizard will pop up after the device starts up.

Enable Password

You need to enter password for authentication if the device automatically logged out.

Enable NTP

Network time protocol (NTP) is a networking protocol for time synchronization. The device can connect to NTP (network time protocol) server to sync time.

Interval (min)

Time interval between two time synchronization with NTP server.

NTP Server

IP address of the NTP server.

NTP Port

Port of the NTP server.

Click Apply.
- 1. User

Add User

There is a default account: Administrator. The administrator user name is admin. Administrator has the permission to add, delete, and edit user. Guest user only has live view, playback, and log search permission.

Steps

Go to Configuration ^ User .
Click Add and confirm your admin password.

Figure 5-2 Add User

Enter user name.
Enter the same password in Password and Confirm.

/ * \ Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

Click OK.

– Click / to edit user.

Set Password Resetting Email

When you forgot your login pattern and password, the device will send an email contains verification code to your email for password resetting.

Steps

Go to Configuration ^ User .
Click Password Resetting Email.
Enter admin password for authorization.
Enter an email address.
Click OK.

Reset Password

You can reset your password when you forgot your login pattern and password.

Steps

Click Forgot Password at the password login interface.
Click Next if you agree the Privacy Policy, you can scan the QR code to read it.
Follow the wizard to reset password.

5.1.3 Exception

You can receive exception events hint in alarm center, and set exception linkage actions.

Steps

Go to Configuration ^ System ^ Exception .
Optional: Configure event hint. When the set events occur, you will receive hints in alarm center.
Check Event Hint.
Click at the upper-right corner of local menu to enter alarm center.
Select an event type.
Click Set to select events to hint.
Set Exception Type
Select Normal Linkage and Trigger Alarm Output type for exception linkage actions.

□ Audible Warning □ 10.96.15.145:8000->1

□ 10.96.15.1 45:8000->2

□ Notify Surveillance Center

□ Send Email

Figure 5-3 Exceptions

Click Apply.

5.2 Network Configuration

- 1. General

You shall properly configure the network settings before operating the device over network.

Steps

Go to Configuration ^ Network ^ General .

DHCP

IPv4 Address

IPv4 Subnet Mask

IPv4 Default Gateway

Obtain DNS Automatically 0

Preferred DNS Server

Alternate DNS Server

Figure 5-4 Network

Set network parameters.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

Obtain DNS Automatically

If DHCP is checked. You can check Obtain DNS Automatically to automatically obtain

Preferred DNS Server and Alternate DNS Server.

Click Apply.
- 1. HiLookVision

HiLookVision provides mobile phone application and platform service to access and manage your connected devices, which enables you to get a convenient remote access to the video security system.

Steps

Go to Configuration ^ Network ^ Platform Access .
Select Access Type as HiLookVision.
Check Enable. The service terms will pop up.
Scan the QR code to read the service terms and privacy statement.
Check I have read and agree to Service Terms and Privacy Statement. if you agree the service terms and privacy statement..
Click OK.
Optional: Check Stream Encryption. It requires to enter verification code in remote access and live view after this function is enabled.
Optional: Check Custom, and edit Server Address.
Enter a code in Verification Code. You can click Refresh to randomly generate a verification code.
Bind your device with a HiLookVision account.
Use a smart phone to scan the QR code, and download HiLookVision app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to HiLookVision Mobile Client User Manual for details.

Figure 5-5 Download HiLookVision

2) Use HiLookVision to scan the device QR, and bind the device.

Hl® Note

If the device is already bound with an account, you should unbind with the current account.

Click Apply.

What to do next

You can access your video recorder via HiLookVision.

- 1. Email

Set an email account to receive event notification.

Before You Start

Ensure your video recorder is in a local area network with an SMTP mail server.
Configure your network parameters. Refer to General for details.

Steps

Go to Configuration ^ Network ^ Email .

Server Authentication

User Name

Password

SMTP Server

SMTP Port

SSUTLS

Attached Picture

Sender

Sender’s Address

Select Receivers

Receiver

Receiver’s Address

Figure 5-6 Email

Set email parameters

Server Authentication

(Optional), check it to enable the server authentication feature.

User Name

The user account of email sender for SMTP server authentication.

Password

The password of email sender for SMTP server authentication.

SSL/TLS

(Optional), check it to enable SSL/TLS if it required by the SMTP server.

Sender

The sender name.

Sender’s Address

The sender’s email address.

Select Receiver

Select a receiver. Up to 3 receivers are available.

Receiver

The receiver name.

Receiver’s Address

The receiver’s email address.

djNote

For network cameras, the event images are directly sent as the email attachment. One network camera only sends one picture.
For analog cameras, 3 attached pictures will be sent for one analog camera when an event occurs.

Click Apply.

5.3 Camera Management

- 1. Network Camera

Add Network Camera by Device Password

Add network cameras which the password is the same as your video recorder.

Before You Start

Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct. Refer to General for details.
Ensure the network camera password is the same as your video recorder.

Steps

Go to Configuration ^ Camera ^ IP Camera . The online cameras on the same network segment with your video recorder are displayed in the camera list.

+ Ql UI 0 9 Search!-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

Figure 5-7 IP Camera Management Interface

Click + to add the camera.

Add Network Camera Manually

Before You Start

Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.
Ensure the network camera is activated.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click + .
Set network camera parameters, including IP address, protocol, management port, etc. You can check Use IPC Active Password to use the device password to add network camera(s).
Optional: Click Add More to add another network camera.
Click OK.

IP Camera Address	192 1681 123
Protocol	ONVIF
Management Port	00
T ransfer Protocol	Auto
User Name	admin
Password Use IPC Active Password

Figure 5-8 Add Network Camera

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click / to edit the selected camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can select the channel port No. to choose a connecting channel.

Click OK.

Sort Channel Order

Channel layout windows are ordered by channel number. You can change the camera linked channel number by dragging windows.

Steps

Go to Configuration ^ Camera ^ Camera .
Click Sort Channel.
Drag a channel window to the channel number as your desire.
Click Apply.

C®Note

After sorting channels, the device will reconnect to network cameras.

Configure Remote Settings

For the camera parameters that were only configurable via web browser, remote settings function provides an operation interface to configure remote camera parameters.

Before You Start

Ensure your camera is properly connected.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click Remote Settings
After the device resource is initialized, select a camera.
Set camera parameters.

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click O .
Click Yes to confirm.
Select the camera upgrade firmware from your storage device.
Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click ® .
Set camera parameters like IP address, camera password, etc.
Click Apply.

5.3.2 OSD Settings

Configure OSD (On-Screen Display) settings for the camera, including date format, camera name, etc.

Steps

Go to Configuration ^ Camera ^ OSD .
Select a camera.

Figure 5-9 OSD

3. Drag the text frames on the preview window to adjust the OSD position.

4. Click Apply.

5.3.3 Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

Go to Configuration ^ Camera ^ Motion Detection .
Select a camera.
Check Enable.
Set the motion detection area.

Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

C® Note

The operation may differ according to different models.

Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
Set analysis mode as AI or PIR.

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

US Note

This function is only available for certain models.

Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply.

Configure Arming Schedule

Steps

Select Arming Schedule.
Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

djNote

Time periods shall not be repeated or overlapped.

Figure 5-10 Set Arming Schedule

Click Apply.

Configure Alarm Linkage Action

Alarm linkage actions will be activated when an alarm or exception occurs.

Steps

1. Click Linkage Action.

Figure 5-11 Linkage Actions

2. Set normal linkage actions, trigger alarm output, trigger recording channel, etc.

Full Screen Monitoring

The local monitor will display the alarming channel image in full screen when an alarm is triggered. It requires to select the alarming channel(s) in Trigger Channel.

Audible Warning

It will trigger an audible beep when an alarm is triggered.

Notify Surveillance Center

The device will send an exception or alarm signal to the remote client software when an alarm is triggered.

Send Email

It will send an email with alarm information when an alarm is triggered.

PTZ Linkage

It will trigger PTZ actions (e.g., call preset/patrol/pattern) when smart events occur.

3. Click Apply.

5.4 Device Management

- 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

Go to Configuration ^ Device Management ^ Switch.
In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

Go to Configuration ^ Device Management ^ Switch .
In the Online Device List, click Add and set the parameters of the channel.

Table 5-1 Channel Parameter Description

Parameter	Description
IP Address	The IP address of the switch.
Management Port	It is recommended to keep the default configuration.
User Name / Password	The user name / password of the switch.
Use the Login Password	Use the login password of the video recorder to add the switch.

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

5.4.2 Non-Video Event

Configure non-video event.

Steps

Go to Configuration ^ Device Management ^ Non-Video Event.
Select the device.
Select the Alarm Content.
Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply_o

5.5 Recording Management

- 1. Storage Device

Initialize HDD

A newly installed hard disk drive (HDD) must be initialized before it can be used to save videos and information.

Before You Start

Install at least an HDD to your video recorder. For detailed steps, refer to Quick Start Guide.

Steps

Go to Configuration ^ Record ^ Storage .
Select an HDD.
Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

Go to Configuration ^ Record ^ Storage .
Click Add.
Select NetHDD.
Set Type as NAS or IPSAN.
Enter NetHDD IP address.
Click Search to search the available disks.

Figure 5-12 Add NetHDD

7. Select NAS disk from the list, or manually enter the directory in NetHDD Directory.

8. Click OK. The added NetHDD will be displayed in the storage device list.

5.5.2 Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

Go to Configuration ^ Record ^ Parameter .
Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
Go to Configuration ^ Record ^ Schedule .
Select recording type as Continuous. Refer to Edit Schedule for details.

Configure Event Recording

You can configure the recording triggered by the motion detection, line crossing detection, and intrusion detection.

Steps

Go to Configuration ^ Event ^ Smart Event .
Configure the event detection and select the channels to trigger the recording when an event occurs.
Go to Configuration ^ Record ^ Parameter .
Set the continuous main stream/sub-stream recording parameters for the camera. Refer to Configure Recording Parameter for details.
Go to Configuration ^ Record ^ Schedule .
Select recording type as Event. Refer to Edit Schedule for details.

Edit Schedule

Steps

Go to Configuration ^ Record ^ Schedule .

Figure 5-13 Recording Schedule

Continuous

Continuous recording.

Event

Recording triggered by all event triggered alarm.

Select a camera in CameraNo.
Check Enable.
Configure the recording schedule.

Edit a. Click Edit.

Schedule b. Select a day to configure in Weekday.

To set an all-day recording schedule, check All Day and select schedule type.
To set other schedules, uncheck All Day, and set Start/End Time and schedule type.

Note

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

Click OK to save the settings and go back to upper level menu.

Figure 5-14 Edit Schedule

Click to select schedule type as Continuous or Event.

Draw

Schedule

5. Click Apply.

On the table, drag the mouse on the desired period to draw a colored bar.

5.5.3 Configure Recording Parameter

Steps

Go to Configuration ^ Record ^ Parameter .
Configure recording parameters.

Main Stream

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the substream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-Stream

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixelcolumns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in Kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

C® Note

Higher resolution, frame rate, and bitrate provide you better video quality, but it also requires more internet bandwidth and uses more storage space on the hard disk drive.

Click Apply.

Chapter 6 Configuration (Expert Mode)

Go to Configuration , and click Expert Mode at the lower-left corner.

1. System Configuration
  1. General

Configure Basic Settings

You can configure the language, system time, output resolution, mouse pointer speed, lock screen password, etc.

Go to Configuration ^ System ^ General ^ Basic Settings , configure the parameters as your desire, and click Apply.

Language

The default language is English.

VGA/HDMI Resolution

Select the output resolution, which must be the same with the resolution of the VGA/HDMI display.

Lock Screen Password

You need to enter password for authentication if the screen is locked.

Mouse Pointer Speed

Set the speed of mouse pointer. 4 levels are configurable.

Wizard

The wizard will pop up after the device starts up.

Enhanced Decoding Mode

Disabling enhanced decoding mode will reduce the local decoding capability by half and restart the device.

Configure DST Settings

DST (Daylight Saving Time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.

Go to Configuration ^ System ^ General ^ DST Settings , configure the parameters as your desire, and click Apply.

Configure More Settings

You can configure your device name, lock screen time, output mode, etc.

Go to Configuration ^ System ^ General ^ More Settings , configure the parameters as your desire, and click Apply.

Device Name

Edit the video recorder name.

Device No.

The number is required in the connection with remote control, network keyboard, etc. Edit the serial number of video recorder. The device number ranges from 1 to 255, and the default value is 255.

Lock Screen

Set timeout time for lock screen.

Menu Output Mode

Choose output to display local menu.

Figure 6-1 More Settings

- 1. Live View

Configure General Parameters

You can configure the output interface, mute or turning on the audio, event output interface, etc.

Steps

Go to Configuration ^ System ^ Live View ^ General .

Video Output Interface	VGA/HDMI –

Live View Mode	44 –*

Dwell Time		No Switch	▼

Event Output	VGA/HDMI –

Full Screen Monitoring Dwell Time	10s –

Enable Audio Output

Volume

Figure 6-2 Live View-General

Configure the Live View parameters.

Live View Mode

Select the live view window division.

Dwell Time

The time to dwell in a camera before switching to next camera when auto-switch in live view is enabled.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time to show alarm event image.

Enable Audio Output

Turn on/off audio output for the selected video output.

Volume

Adjust the live view, playback, and two-way audio volume for the selected video output interface.

Click Apply.

Configure Live View Layout

Steps

Go to Configuration ^ System ^ Live View ^ View .
Select Video Output Interface to configure.
Click to select a window and click a camera No. in the camera list you would like to display. + means no camera is displayed on the window.
Optional: Click Q / f? to start/stop live view of all the cameras in order.
Click Apply.

Configure Channel-Zero Encoding

Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

Steps 1. Go 2. Set 3. Go

to Configuration ^ System ^ Live View ^ General . Video Output Interface as Channel-Zero.

to Configuration ^ System ^ Live View ^ Channel-Zero .

Enable Channel-Zero Encoding

Frame Rate

Max. Bitrate Mode

Max. Bitrate(Kbps)

Figure 6-3 Channel-Zero

Check Enable Channel-Zero Encoding.
Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. The higher frame rate and bitrate settings result in higher bandwidth requirement.
Click Apply.

6.1.3 User

Refer to User for details.

6.2 Network Configuration

- 1. TCP/IP

TCP/IP must be properly configured before you operate video recorder over network.

Steps

Go to Configuration ^ Network ^ General ^ TCP/IP .
Configure network parameters.

Working Mode

Multi-address Mode

The parameters of the two NIC cards can be configured independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default route. And then the system is connecting with the extranet and the data will be forwarded through the default route.

Net-fault Tolerance Mode

The two NIC cards use the same IP address, and you can select the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the video recorder will automatically enable the other standby NIC card so as to ensure the normal running of the whole system.

Load Balance Mode

By using the same IP address and two NIC cards share the load of the total bandwidth, which enables the system to provide two Gigabit network capacity.

C® Note

Working mode is only available for certain models.

NIC Type

Select NIC type as your desire. If your device supports Wi-Fi dongle function, the NIC of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

DHCP

If the DHCP server is available, you can check Enable DHCP to automatically obtain an IP address and other network settings from that server.

MTU

The maximum transmission unit (MTU) is the size of the largest network layer protocol data unit that can be communicated in a single network transaction.

Default Route

Select a route as your desire. If your device supports Wi-Fi dongle function, the route of Wi-Fi dongle would be selectable after a suitable Wi-Fi dongle is installed.

Auto Obtain DNS

If DHCP is checked. You can check Obtain DNS Automatically to obtain Preferred DNS Server and Alternate DNS Server.

Click Apply.
- 1. DDNS

Dynamic domain name server (DDNS) maps dynamic user IP addresses to a fixed domain name server.

Before You Start

Steps

Go to Configuration ^ Network ^ General ^ DDNS .

Enable 0

DDNS Type DynDNS ▼

Server Address

Device Domain Name

User Name

Password

Status DDNS is disabled

Figure 6-4 DDNS

Check Enable.
Select a DDNS type.
Enter parameters including service address, domain name, etc.
Click Apply.

What to do next

You can view DDNS status in Status.

- 1. NAT

Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.

Before You Start

Enable the UPnP™ function of your router if UPnP™ is required. When the device network working mode is multi-address, the default device route should be on the same network segment as the LAN IP address of the router.

Steps

Configuration ^ Network ^ General ^ NAT .
Check Enable.
Select Mapping Type as Manual or Auto

Auto The port mapping items are read-only, and the external ports are set by the router automatically. You can click Refresh to get the latest status of the port mapping.

Manual Select an external port type. Click / to edit External Port. You can use the default external port No., or change it according to actual requirements. External Port indicates the port No. for port mapping in the router.

The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.

Set the virtual server of your router, including internal source port, external source port, etc. The virtual server parameters shall be corresponding with your device port.
- 1. Ports (More Settings)

Set different port types to enable relevant functions as your desire.

Go to Configuration ^ Network ^ General ^ More Settings .

Alarm Host IP/Port

The device will send the alarm event or exception message to the alarm host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.

Alarm Host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the Alarm Host Port (7200 by default) must be the same as the alarm monitoring port configured in the software.

Server Port

For remote client software access. Ranges from 2000 to 65535. The default value is 8000.

HTTP Port

For remote web browser access. The default value is 80.

Multicast IP

Multicast can be configured to enable live view for cameras that exceed the maximum number allowed through network. A multicast IP address covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS software, the multicast address must be the same as that of the device.

RTSP Port

RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The port is 554 by default.

Output Bandwidth Limit

You can check the checkbox to enable output bandwidth limit.

Output Bandwidth

After enable the output bandwidth limit, input the output bandwidth.

CUl Note

The output bandwidth limit is used for the remote live view and playback.
The default output bandwidth is the maximum limit.

Figure 6-5 Port Settings

6.2.5 Upload Logs to the Server

You can upload system logs to the server for backup.

Steps

Go to Configuration ^ Network ^ General ^ Log Server Settings .

Enable

Upload Time Interval (Fi) 1

Server IP Adtfress

Port 514

Apply

Figure 6-6 Log Server Settings

Turn on Enable
Set Upload Time Interval, Server IP Address, and Port.
Optional: Click Test to test if parameters are valid.
Click Apply.
- 1. HiLookVision

Go to Configuration ^ Network ^ Platform Access . Refer to HiLookVision for details.

- 1. Email

Go to Configuration ^ Network ^ Email . Refer to Email for details.

6.3 Camera Management

- 1. Network Camera

Add Automatically Searched Online Network Camera

Add the network cameras to your video recorder.

Before You Start

Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.
Ensure the network camera password is the same as your video recorder.

Steps

Go to Configuration ^ Camera ^ Camera ^ IP Camera .
Click Online Device. The online cameras on the same network segment will be displayed in the list.

+ Qi ICT O 9 Searchl-

□ No. I IP Address I Edit I Add/Delete I Security I Status I Camera Name

Figure 6-7 Online Device

Select a network camera, and click Add to add it.

Add Network Camera Manually

Add the network cameras to your video recorder.

Before You Start

Ensure your network camera should be in the same network segment with your video recorder.
Ensure the network connection is valid and correct.
Activate the network camera to add.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click + .

Figure 6-8 Add IP Camera

3. Enter information of the network camera to add.

Use Channel Default Password

If it is checked, the video recorder will add the camera by the set channel default password.

4. Click Add.

Add Network Camera on Different Network Segment

If your network camera is on a different network segment, the device can search its IP address within a range of IP addresses, and add it.

Before You Start

Ensure the network connection is valid and correct.
Ensure the network camera password is the same as your video recorder.

Steps

Go to Configuration ^ Camera ^ Camera ^ IP Channel .
Click Advanced Search.
Enter Network Segment.

first three octets the camera IP address.

O If your network camera is not on the same network segment with the NVR and s… ,

□ Network Segment 192 . 168 . 0 . 0

□ Network Segment 192. 168.1 . ~

| Cancel

Figure 6-9 Enter Network Segment

Click Add.

Add Network Camera Through Plug-and-Play

If an inactive network camera or third party ONVIF camera is connected to your network, the video recorder may automatically detect and add the camera, or notify you to manually add it.

Steps

Go to Configuration ^ Camera ^ Camera ^ IP Channel .
Click More.
Select Plug-and-Play.
Optional: Enable Auto Add Network Camera. The video recorder would automatically detect and add the inactive network camera or third party ONVIF camera.

Plug-and-Play x

Auto Add Network Camera «

Figure 6-10 Auto Add Network Camera

‘Note

If you turn off Auto Add Network Camera, when an inactive network camera or third party ONVIF camera is connected to your network, the video recorder would automatically detect it and notify you to add it.

Edit Connected Network Camera

You can edit the IP address, protocol and other parameters of the added network cameras.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click / of an added network camera.

Channel Port

If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the drop-down list.

Click OK.

Example

Enter an example that illustrates the current task (optional).

What to do next

Enter the tasks the user should do after finishing this task (optional).

Upgrade Network Camera

The Network camera can be remotely upgraded through the device.

Before You Start

Ensure you have inserted the USB flash drive to the device, and it contains the network camera upgrade firmware.
Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.

Steps

Go to Configuration ^ Camera ^ Camera .
Click .
Click Yes to confirm.
Select the camera upgrade firmware from your storage device.
Click Upgrade to start upgrading. The camera will restarted automatically after upgrade completed.

Add Network Camera Through PoE

The PoE interfaces enable the device to transfer electrical power and data to connected PoE cameras. And the PoE interface supports the Plug-and-Play function. Connectable PoE camera number varies with device models. If you disable a PoE interface, you can also use it to connect to an online network camera.

Add PoE Camera

Steps

Go to Configuration ^ Camera ^ Camera ^ PoE Settings .
Enable or disable long network cable mode by selecting Long Distance or Short Distance.

Long Distance

Long-distance (100 to 300 meters) network transmissions via PoE interface.

Short Distance

Short-distance (< 100 meters) network transmission via PoE interface.

C® Note

The PoE ports are enabled with the short distance mode by default.
The bandwidth of IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 Mbps.
The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.
When the transmission distance reaches 100 to 250 meters, you must use the CAT5e or CAT6 network cable to connect with the PoE interface.
When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network cable to connect with the PoE interface.

Figure 6-11 Add PoE Camera

Click Apply.
Connect PoE cameras to your device PoE interfaces with network cables.

What to do next

The connected PoE camera will be displayed in Configuration ^ Camera ^ Camera ^ IP Channel .

You can click its status to view live image.

Add Non-PoE Network Camera

You can use the PoE channel resource to connect a non-PoE network camera.

Steps

Go to Configuration ^ Camera ^ Camera ^ IP Channel .
Click jo of a channel with no linked network camera.
Select Adding Method as Manual.

Plug-and-Play

The camera is physically connected to the PoE interface. You can click ® in the added device list to edit its parameters.

Manual

Add IP camera without physical connection via network cable.

Set other parameters, such as user name, password, and IP address.

Configure Advanced Camera Parameters

You can configure advanced camera parameters like camera IP address, camera password, etc.

Before You Start

Ensure your network camera is on the same network segment with your video recorder.
Ensure the network connection is valid and correct.

Steps

Go to Configuration ^ Camera ^ Camera .
Click ® .
Set camera parameters like IP address, camera password, etc.
Click Apply.

Configure Channel Type

You can disable a PoE channel to additionally increase a normal IP channel resource.

Go to Configuration ^ Camera ^ Camera ^ PoE Binding Configuration , and set the PoE channel as your desire.

Figure 6-12 PoE Binding Configuration

Sort Channel Order

Go to Configuration ^ Camera ^ Camera . Refer to Sort Channel Order for details.

Configure Remote Settings

Go to Configuration ^ Camera ^ Camera . Refer to Configure Remote Settings for details.

Import/Export IP Camera Configuration File

The information of added network camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc. And the exported file can be edited on your computer, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

Before You Start

Connect a backup device like USB flash drive to your video recorder.

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click El
Click Export to export configuration files to the connected backup device.
To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the video recorder.

Advanced Settings

Steps

Go to Configuration ^ Camera ^ IP Camera .
Click O .
Configure the parameters as your desire.

H.265 Auto Switch Configuration

If you enable the option, video recorder will automatically switch to H.265 stream for the network camera (which supports H.265 video format) for the initial access.

Upgrade

Upgrade the added network cameras.

Channel Default Password Management

Change the default password of activating and adding network camera.

- 1. Display Settings

Configure the OSD (On-Screen Display), image settings, exposure settings, day/night switch settings, etc.

Steps

Go to Configuration ^ Camera ^ Display .
Select Camera.
Configure parameters as your desire.

OSD Settings

Configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc.

Image Settings

Customize the image parameters including the brightness, contrast, and saturation for the live view and recording effect.

Exposure

Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.

Day/Night Switch

The camera can be set to day, night, or auto switch mode according to the surrounding illumination conditions.

Backlight

Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value.

Image Enhancement

For optimized image contrast enhancement.

OSD Settings

Image Settings

Exposure

Day/Night Switch

Backlight

Image Enhancement

Camera Parameters Settings

Camera

Camera Name

[D1] Camera 01

Camera 01

Figure 6-13 OSD

4. Drag the text frames on the preview window to adjust the OSD position.

5. Click Apply.

- 1. Privacy Mask

You are allowed to configure the privacy mask areas that cannot be viewed or recorded.

Steps

Go to Configuration ^ Camera ^ Privacy Mask .
Select Camera.
Check Enable.

Clear Area 1

□ Clear Area 2

□ Clear Area 3

□ Clear Area 4

Clear All

Camera

[A1] Camera 01

Enable

Figure 6-14 Privacy Mask

4. Drag to draw an area on the window. The frames of the areas will be marked with different colors.

OZlNote

Up to 4 privacy mask areas can be configured. The size of each area can be adjusted.

5. Click Apply.

6.4 Device Management

- 1. Switch

Add and manage switches.

Quick Add Switch

Quick add switch(es) in the same network segment with the video recorder. If the switch is not activated, it will be added with the channel default password.

Steps

Go to Configuration ^ Device Management ^ Switch.
In the Online Device List, check the switch(es) to be added and click Add to add switch(es) in the same network segment with the video recorder using the channel default password.

Add Switch Manually

Steps

Go to Configuration ^ Device Management ^ Switch .
In the Online Device List, click Add and set the parameters of the channel.

Table 6-1 Channel Parameter Description

Parameter	Description
IP Address	The IP address of the switch.
Management Port	It is recommended to keep the default configuration.
User Name / Password	The user name / password of the switch.
Use the Login Password	Use the login password of the video recorder to add the switch.

3. Click Add and Continue and repeat operation until all device have been added.

4. Click Add.

6.5 Event Configuration

- 1. Normal Event

Motion Detection

Motion detection enables the video recorder to detect the moving objects in the monitored area and trigger alarms.

Steps

Go to Configuration ^ Camera ^ Motion Detection .
Select a camera.
Check Enable.
Set the motion detection area.

Click Draw Area or Clear to draw or clear areas. The first area is set as full screen by default.
Click Full Screen to set the motion detection area as full screen. You can drag on the preview window to draw motion detection areas.

Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.
Set analysis mode as AI or PIR.

The motion detection event will be analyzed by your device.

PIR

The motion detection event will be analyzed by certain analog PIR cameras.

Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human or vehicle.
Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply.

Video Tampering

Trigger alarm when the lens is covered and take alarm response actions.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Video Tampering .

Figure 6-15 Video Tampering

Set Camera.
Turn on Enable.
Adjust Sensitivity as your desire. The higher the value is, the more easily the video tampering can be triggered.
Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply.

Video Loss

Detect video loss of a camera and take alarm response actions.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Video Loss .
Set Camera.
Turn on Enable.
Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply.

Alarm Input

Set linkage actions for an external sensor alarm.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Alarm Input .

Figure 6-16 Alarm Input

Note

Local alarm input: Local alarm input is triggered by the external device that connected to the video recorder’s terminal block.

Click jo of a desired alarm input.

Figure 6-17 Edit Alarm Input

Customize Alarm Name.
Set alarm type as N.O (normally open) or N.C (normally closed).
Set Settings as Input to enable the function.

C®Note

If you set Settings as Nonuse, the alarm input will be disabled. If you set Settings as One-Key Disarming, the selected linkage method(s) of the alarm input will be disabled.

Set the arming schedule. Refer to Configure Arming Schedule for details.
Set the linkage actions. Refer to Configure Alarm Linkage Action for details.
Click Apply.

Alarm Output

Trigger an alarm output when an alarm is triggered.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Alarm Output .

Alarm Output No.	1 Alarm Name	1 Dwell Time	1 Operation
		5s	£

		5s

Figure 6-18 Alarm Output

Click of a desired alarm output.

Customize Alarm Name.

Select Dwell Time.

Figure 6-19 Edit Alarm Output

Set Settings as Input to enable the function.

Set the arming schedule. Refer to Configure Arming Schedule for details.

Click Apply.

Flashing Light Alarm Output

When light and audio alarm camera is connected, you can set the flashing time, flashing frequency, and arming schedule of the flashing light alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.

Click E for any row.

Set the Flashing Time and Flashing Frequency.

Set the arming schedule. Refer to Configure Arming Schedule for details.

ClickSave.

Audio Alarm Output

When light and audio alarm camera is connected, you can set the parameters and arming schedule of the audio alarm.

Before You Start

Light and audio alarm camera is connected.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Flashing Light Alarm Output.

Click S for any row.

Select the Audio Type as Alarm Sound, Prompt Sound, or Custom Audio.

CHjNote

When you select the Alarm Sound, you also need to select the alarm sound type.

When you select the Alarm Sound, you also need to upload the custom audio, enter the audio name and select the uploaded audio in the drop-down box of Custom Audio.

Set the Alarm Times and Sound Volume.

Set the arming schedule. Refer to Configure Arming Schedule for details.

ClickSave.

Exception

Exception events can be configured to take the event hint in the live view window and trigger alarm outputs and linkage actions.

Steps

Go to Configuration ^ Event ^ Normal Event ^ Exception .

Configure event hint. When the set events occur, you will receive hints in alarm center.

Enable Event Hint.

Select events to hint. Choose from:

Click @ of Event Hint Configuration to select events.

Click in the upper-right corner of local menu to enter alarm center to select events.

Select Exception Type to set its linkage actions.

Event Hint

Set Event Hint 0

Figure 6-20 Exceptions

4. Set the arming schedule. Refer to Configure Arming Schedule for details.

5. Click Apply.

6.5.2 Perimeter Protection

Perimeter protection includes line crossing detection, intrusion detection, region entrance detection, and region exiting detection.

OU Note

Perimeter protection is only available for certain device models or camera models.

Line Crossing Detection

Line crossing detection detects people, vehicles, and objects crossing a set virtual line. The detection direction can be set as bidirectional, from left to right or from right to left.

Steps

Go to Configuration ^ Event ^ Perimeter Protection ^ Line Crossing .

Set Camera.

Select VCA Mode.

By NVR

The event will be analyzed by NVR. The device can analyze videos that contain human and vehicle. Only the target of selected type (human or vehicle) will trigger alarms, which can reduce false alarms that are caused by other objects.

By Camera

The event will be analyzed by camera.

Turn on Enable.

Set the detection rules and detection areas.

Set Arming Area.

Set Direction as A<->B, A->B, or A<-B.

A<->B

Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms.

A->B

Only an object crossing the configured line from the A side to the B side can be detected.

B->A

Only an object crossing the configured line from the B side to the A side can be detected.

Click Max. Size and draw a quadrilateral in the preview window to set the maximum draw area size.

Click Min. Size and draw a quadrilateral in the preview window to set the minimum draw area size.

Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.

Adjust Sensitivity. Sensitivity allows you to calibrate how readily movement triggers the alarm. A higher value results in the more readily to triggers motion detection.

Optional: Set Detection Target as Human or Vehicle to discard alarms which are not triggered by human or vehicle.

C® Note

This function is only available for certain models.

Set the arming schedule. Refer to Configure Arming Schedule for details.

Set the linkage actions. Refer to Configure Alarm Linkage Action for details.

Click Apply.

Intrusion Detection

Intrusion detection function detects people, vehicles, or objects that enter and loiter in a predefined virtual region.

Steps

Go to Configuration ^ Event ^ Perimeter Protection ^ Intrusion .

Select Camera to configure.

Turn on Enable.

Set the detection rules and detection areas.

Select Arming Area.

Adjust Time Threshold and Sensitivity.

Sensitivity

The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm will be triggered. Its range is [1-100].

Time Threshold

Range [1s-10s], the threshold for the time of the object loitering in the region. When the duration of the object in the defined detection area is longer than the set time, the alarm will be triggered.

Optional: Set Target Detection as Human or Vehicle to discard alarms which are not triggered by human body or vehicle.

C® Note

This function is only available for certain models.

Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.

Set the arming schedule. Refer to Configure Arming Schedule for details.

Set the linkage actions. Refer to Configure Alarm Linkage Action for details.

Click Apply.

Region Entrance Detection

Region entrance detection function detects people, vehicle or other objects which enter a predefined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered.

Steps

Go to Configuration ^ Event ^ Smart Event ^ Region Entrance .

Select Camera to configure.

Check Enable Region Entrance Detection.

Check Save VCA Picture to save the captured pictures of VCA detection.

Set the detection rules and detection areas.

Select Arming Area. Up to 4 arming areas are selectable.

Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.

Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.

Set the arming schedule.

Set the linkage actions.

Click Apply.

Region Exiting Detection

Region exiting detection function detects people, vehicle or other objects which exit from a predefined virtual region, and some certain actions can be taken when the alarm is triggered.

Steps

Go to Configuration ^ Event ^ Smart Event ^ Region Exiting .

Select Camera to configure.

Check Enable Region Exiting Detection.

Check Save VCA Picture to save the captured pictures of VCA detection.

Set the detection rules and detection areas.

Select Arming Area. Up to 4 arming areas are selectable.

Click Draw Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region.

Adjust Sensitivity. Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.

Set the arming schedule.

Set the linkage actions.

Click Apply.

Non-Video Event

Configure non-video event.

Steps

Go to Configuration ^ Device Management ^ Non-Video Event.

Select the device.

Select the Alarm Content.

Set the arming schedule. Refer to Configure Arming Schedule for details.

Set the linkage actions. Refer to Configure Alarm Linkage Action for details.

Click Apply_o

Other Events

Thermal Camera Detection

The device supports the event detection modes of thermal network cameras: fire detection, temperature detection, etc. You can configure the arming schedule and linkage actions of the selected event.

Before You Start

Add a thermal network camera to your device and make sure the camera is activated.

Steps

Go to Configuration ^ Event ^ Other Events .

Select a thermal camera detection event.

Set Camera.

Set the arming schedule. Refer to Configure Arming Schedule for details.

Set the linkage actions. Refer to Configure Alarm Linkage Action for details.

Click Apply.

Configure Arming Schedule

Steps

Click Arming Schedule.

Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.

[Z@Note

Time periods shall not be repeated or overlapped.

Figure 6-21 Set Arming Schedule

Click Apply.

Configure Alarm Linkage Action

Configure Full Screen Monitoring

When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.

Steps

Go to Configuration ^ System ^ Live View ^ General .

Set the event output and dwell time.

Event Output

Select the output to show event video.

Full Screen Monitoring Dwell Time

Set the time in seconds to show alarm event image. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

Go to Linkage Action interface of the alarm detection.

Select Full Screen Monitoring alarm linkage action.

Select the channel(s) in Trigger Channel settings you want to make full screen monitoring.

OS Note

Auto-switch will terminate once the alarm stops and back to the live view interface.

Configure Audio Warning

The audio warning enables the video recorder to trigger an audible beep when an alarm is detected.

Steps

Go to Configuration ^ System ^ Live View ^ General .

Enable Audio Output and set Volume.

Go to Linkage Action interface of the alarm detection.

Select Audio Warning alarm linkage action.

Notify Surveillance Center

The video recorder can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the computer installed with client software (e.g., iVMS-4200, iVMS-5200).

Steps

Log into video recorder in web browser.

Go to Configuration ^ Network ^ Advanced Settings ^ Other .

Set Alarm Host IP and Alarm Host Port.

In local menu, go to Linkage Action interface of the alarm detection.

Select Notify Surveillance Center.

Configure Email Linkage

The video recorder can send an email with alarm information to a user or users when an alarm is detected.

Steps

Switch to easy mode.

Go to Configuration ^ System ^ Network ^ Email .

Configure the Email settings.

Go to Linkage Action interface of the alarm detection.

Select Send Email alarm linkage action.

Trigger Alarm Output

The alarm output can be triggered by the normal and smart events.

Steps

Go to Linkage Action interface of the alarm input or event detection.

Click Trigger Alarm Output.

Select the alarm outputs to trigger.

Go to Configuration ^ System ^ Event ^ Normal Event ^ Alarm Output .

Select an alarm output item from the list. Refer to Alarm Outputfor the alarm output settings.

Configure PTZ Linkage

Video recorder can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occur.

Steps

Go to Linkage Action interface of the alarm input or VCA detection.

Select PTZ Linkage.

Select the camera to perform the PTZ actions.

Select the preset/patrol/pattern No. to call when the alarm events occur.

PTZ Linkage

PTZ Linkage [D1] IPCamera 01 –

(• Preset No. 5 –

C Patrol No. 1

OPattern No. 1

Figure 6-22 PTZ Linkage

CU Note

You can set one PTZ type only for the linkage action each time.

6.6 Recording Management

Configure Recording Schedule

Video recorder will automatically start/stop recording according to the configured schedule.

Configure Continuous Recording

Steps

Go to Configuration ^ Record ^ Parameter .

Set the continuous main stream/sub-stream recording parameters for the camera.

Go to Configuration ^ Record ^ Schedule .

Select recording type as Continuous.

Configure Event Recording

You can configure the recording triggered by the normal event or smart event.

Steps

Go to Configuration ^ Event .

Configure the event detection and select the cameras to trigger the recording when event occurs.

Go to Configuration ^ Record ^ Parameter .

Set the continuous main stream/sub-stream recording parameters for the camera.

Go to Configuration ^ Record ^ Schedule .

Select recording type as Event.

Edit Schedule

Steps

Go to Configuration ^ Record ^ Schedule .

Figure 6-23 Recording Schedule

Continuous: Continuous recording.

Event: Recording triggered by all event triggered alarm.

Select a camera in Camera No.

Check Enable.

Configure the recording schedule.

Click Edit.

Select a day to configure in Weekday.

To set an all-day recording schedule, check All Day and select schedule Type.

To set other schedules, uncheck All Day and set Start/End time and schedule Type.

CSNote

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other.

Click OK to save the settings and go back to upper level menu.

Edit

Weekday Mon ▼

All Day Type Continuous ▼

Start/End Time 00:00-02:00 © Type Continuous ▼

Start/End Time 02:00-13:00 © Type Event ▼

Start/End Time 13:00-24:00 © Type Continuous ▼

Start/End Time 00:00-00:00 © Type Continuous ▼

Start/End Time 00:00-00:00 © Type Continuous ▼

Start/End Time 00:00-00:00 © Type Continuous ▼

Start/End Time 00:00-00:00 © Type Continuous ▼

Start/End Time 00:00-00:00 © Type Continuous ▼

Copy OK Cancel

Figure 6-24 Edit Schedule

Ü@Note

You can also Click to select schedule type as ContinuousorEvent.and On the table, drag the mouse on the desired period to draw a colored bar.

Click Apply.

Configure Recording Parameter

Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your video quality and image size. Comparing with the sub-stream, the main stream provides a higher quality video with higher resolution and frame rate.

Sub-stream is a second codec that runs alongside the mainstream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by smartphone applications to view live video. Users with limited internet speeds may benefit most from this setting.

Steps

Go to Configuration ^ Record ^ Parameter to configure camera main stream and sub-stream parameters.

Configure recording parameters.

Frame Rate

Frame rate refers to how many frames are captured each second. A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

Resolution

Image resolution is a measure of how much detail a digital image can hold: the greater the resolution, the greater the level of detail. Resolution can be specified as the number of pixelcolumns (width) by the number of pixel-rows (height), e.g.,1024×768.

Bitrate

The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit.

Enable H.264+

The H.264+ mode helps to ensure the high video quality with a lowered bitrate. It can effectively reduce the need of bandwidth and HDD storage space.

Audio Source

The audio input signal source. If you select Audio Source as Camera Audio, it will transmit audio via coaxial cable, and make the local audio input signal unavailable. Ensure the camera supports to transmit audio via coaxial cable before selecting Audio Source as Camera Audio.

C®Note

Audio Source is only available for certain models.

Click Apply.

Storage Device

Initialize HDD

If it is the first time you use your HDD, please initialize it after it is installed.

Before You Start

Install at least an HDD to your video recorder.

Steps

Go to Configuration ^ Record ^ Storage .

Select an HDD.

Click Init.

Repair Database

Repair an HDD that with error in database. Please operate it with the help of professional technical support.

Secure Erase

Secure erase will delete videos in the selected disk(s).

Add Network Disk

You can add the allocated NAS or IP SAN disk to the video recorder, and use it as a network HDD.

Steps

Go to Configuration ^ Record ^ Storage .

Click Add.

Select NetHDD.

Set Type as NAS or IPSAN.

Enter NetHDD IP address.

Click Search to search the available disks.

Select NAS disk from the list, or manually enter the directory in NetHDD Directory.

Click OK.

Result

The added NetHDD will be displayed in the storage device list.

Configure Storage Mode

Configure HDD Quota

Each camera can be configured with an allocated quota for storing videos.

Steps

Go to Configuration ^ Record ^ Storage Mode .

Select Mode as Quota.

Select a camera to set quota in Camera.

Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity (GB).

Mode ® Quota O Group

A Free Quota Space 931 GB

Figure 6-25 Quota

dJNote

When the quota capacity is set to 0, all cameras will use the total capacity of HDD for videos and pictures.

Click Apply.

Reboot the video recorder to activate the new settings.

Advanced Settings

Steps

Go to Configuration ^ Record ^ Advanced Settings .

Configure the parameters as your desire.

Overwrite

Disable: When the HDD is full, video recorder will stop writing.

Enable: When hard drive is full, video record will continue to write new files by deleting the oldest files.

Enable HDD Sleeping

HDDs which are free of working for a long time will turn into sleep status.

Maintenance

Restore Default

Steps

Click 0 at the upper-right corner.

Select the restoring type.

Simple Restore

Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

Factory Defaults

Restore all parameters to the factory default settings.

Restore to Inactive

Restore the device to the inactive status, and leave all settings unchanged except restoring user accounts.

Click Yes. The device will reboot automatically.

Search Log

The operation, alarm, exception and information of video recorder can be stored in logs, which can be viewed and exported at any time.

Steps

Go to Maintenance ^ More .

Set the search conditions.

Click Search.

Advanced Settings

Steps

Go to Configuration ^ Network ^ Advanced Settings .

Configure the parameters as your desire.

RTSP

You can specifically secure the stream data of live view by setting the RTSP authentication.

RTSP Authentication Type

Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address. For security reasons, it is recommended to select digest as the authentication type.

ISAPA

ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which can realize the communication between the system devices (e.g., network camera, NVR, etc.). The video recorder is as a server, the system can find and connect the video recorder.

HTTP

The admin user account can disable the HTTP service from the GUI or the web browser. After the HTTP is disabled, all the related services, including the ISAPI, Onvif and Gennetc, will terminate as well.

HTTP Authentication

If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security. Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type.

IP Camera Occupation Detection

The function detects the network camera status. If the network camera has been added by another video recorder, the network camera status will show as □ in Online Device list.

Click Apply.

Buzzer Switch

You can enable or disable buzzer with alarm linkage or exceptional linkage.

Steps

Click ® at the upper-right corner.

Click More.

Go to Buzzer Switch.

Turn on or turn off Enable.

Device Maintenance

Schedule Reboot

The device will automatically restart according to the schedule.

Steps

Click El at the upper-right corner.

Click More.

Go to Device Maintenance ^ Schedule Reboot .

Turn on Enable.

Set the reboot schedule.

Click Apply.

Camera Upgrade

Upgrade the camera(s) in the added device list.

Steps

ClickMaintenance ( ) ^ More ^ Deice Maintenance ^ Camera Upgrade.

Click Check for Updates.

Upgrade camera.

Select the channel to upgrade, and click the Upgrade on the right.

Click Quick Upgrade to upgrade all channels that have updates.

Device Status

You can mute the selected channel(s).

Steps

Click El at the upper-right corner.

Click More.

Go to Device Maintenance ^ Device Status .

In the Mute and Not Disturb column, check the corresponding channel(s).

Result

The selected channel(s) will be muted.

Upgrade

/»\ Warning

Do not shutdown or turn off the power during upgrade.

Local Upgrade

Before You Start

Store the upgrade firmware to a backup device, and connect it to your device.

Steps

Go to Maintenance .

Click O near Firmware.

Select a backup device in Device Name.

Select the upgrade firmware.

Click Upgrade. Your device will reboot automatically.

Online Upgrade

Upgrade the device with the latest online firmware.

Before You Start

Enable HiLookVision and configure its parameters. Refer to HiLookVision for details.

Steps

Go to Maintenance .

Click O .

Go to Online Upgrade .

Download the latest firmware.

Auto Download The will automatically check and download the latest firmware.

Test Upgrade Click Test Upgrade to manually check and download the latest firmware. 5. Upgrade your device if a new firmware version is available. The device will reboot automatically.

Alarm

When events occur, you can view their details in alarm center.

Set Event Hint

Select the events to hint in alarm center.

Steps

Click in the upper-right corner of local menu to enter alarm center.

Select Exception, Basic Event, or Smart Event to configure as your desire.

Figure 8-1 Alarm Centre

Click ft and select events to hint.

Click OK.

When the selected events occur, the alarm information will be displayed (locating in upperright corner of local menu).

View Alarm in Alarm Center

Steps

Click in upper-right corner of local menu.

Select Exception, Basic Event, or Smart Event to view as your desire.

Web Operation

Introduction

You can get access to the video recorder via web browser.

You may use one of the following listed web browsers: Internet Explorer 11.0, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024×768 and above.

For certain models, you will have to download a web component plug-in, and install it. Otherwise, a few functions would be unavailable. The download address is http://

hikdownload.ys7.com/web/webplugin/windows/WebComponents/standard/ WebComponents.exe .

Login

You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.

Steps

Open web browser, input the IP address of the video recorder and then press Enter.

C@Note

If you have changed HTTP port, enter http://IP address:HTTP port in address bar. E.g., http: 192.168.1.64:81.

Enter user name and password in the login interface.

Click Login.

Figure 9-1 Login

4. Follow the installation prompts to install the plug-in.

C@Note

You may have to close the web browser to finish the installation of the plug-in.

Live View

After login, live view interface shows.

Figure 9-2 Live View

Playback

Click Playback to enter playback interface.

Figure 9-3 Playback

Configuration

Click Configuration to enter configuration interface.

1 c Local Live View Parameters

B System Protocol ©TCP o UDP o MULTICAST

© Network Stream Type (•) Main Stream O Sub-Stream

S°o Video/Audio Play Performance O Shortest Delay (•) Balanced O Fluent

0 Image Rules O Enable (•) Disable

Ü Event POS/OSD Overlay O Enable (•) Disable

Storage Image Size (•) Auto-fill 0 4 3 O 16:9

VCA Auto Start Live View O Yes © No

Image Format © JPEG O bmp

Encryption Key 1

Record File Settings

Record File Size o 256M (•) 512M O 1G

Save record files to I ” – . ir Browse

Save downloaded files to I . || Browse

Picture and Clip Settings

Save snapshots in live view to II Browse

Figure 9-4 Configuration

Log

Steps

Go to Maintenance ^ System ^ Maintenance ^ Log .

Set the search conditions.

Click Search.

Figure 9-5 Log

Appendix

Glossary

Dual-Stream

Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

DVR

Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from analog cameras, compress the signal and store it on its hard drives.

HDD

Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.

DHCP

Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network.

HTTP

Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information between servers and browsers over a network.

PPPoE

PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to- Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet networks.

DDNS

Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.

Hybrid DVR

A hybrid DVR is a combination of a DVR and NVR.

NTP

Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.

NTSC

Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz.

NVR

Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.

PAL

Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.

PTZ

Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.

USB

Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.

Device Complete Guide

The post Hilook 4K NVR Device Complete Guide first appeared on NVR IPCAMERA SECURITY.

Safire NVR Setup Guide

M.Salih ASLAN — Thu, 18 May 2023 18:52:04 +0000

Safire NVR Setup Guide,Network recorders capable of ultra-high resolution 4K cameras or high efficiency H.265+ encoding. Monitoring up to 2 Ch@4K or 8 Ch@1080p with auto-adaptive mode that achieves simultaneous display of a large number of cameras without exhausting graphics resources. Maximum utilisation of UHD monitors from the 4K HDMI output. Relay/alarm connections for physical integration of other devices. Versions with integrated PoE power supply and auto-add-on mode for simplified and centralised installation.

Safire NVR Setup Guide

Read Next :

XMEYE NVR Installation Guide

ClareVision NVR and Camera General Guides

UNIARCH NVR DVR Full installation user manual

Email settings in Recorders and Cameras: Gmail and Yahoo

Let’s explain how to add these two servers to a recorder or camera, bearing in mind that it may be easier to do so with Yahoo as there are fewer steps to configure.

GMAIL

The data of this mail server are the following:

Smtp server: smtp.gmail.com

SMTP Port: 587

Enable TTL

It’s also important to enable POP and IMAP in your mail.

It is also necessary to activate the sending of emails from less secure applications, from this tab: https://www.google.com/settings/security/lesssecureapps

IMPORTANT: Do not enable two-step gmail protection

Example: brand Safire Safire with Gmail

YAHOO

Smtp server: smtp.mail.yahoo.com

SMTP Port: 587

Enable TTL

Example: X-Security brand with Yahoo

VCA (Area Intrusion Detection) configuration concepts from a SAFIRE video recorder

Threshold: Time, in seconds, that the target must remain within the detection zone to generate an alert.

Sensitivity: Inverse of the percentage of the target area entering the detection zone, relative to the total target area, to generate an alert. The formula that describes this concept is A/A+B>100-S, where A is the target area within the zone, B is the target area outside the zone and S is the sensitivity. A value of 80 will only trigger the alert when at least 20% of the target enters the area.

Percentage: Minimum area (in percentage) of the detection zone that has to be occupied to generate an alert.

Follow a guide in English for installation and configuration of VCA rules

SAFIRE How to setup …pdf

Slot for SD card in camera SF-IPSD6525UAWH-2

To find the space dedicated to the SD card, follow the hereby attached scheme:

Activate PIR detection and alarm sound on SF-IPCU202AWH-2W

With this configuration the PIR will alert our mobile device and the camera will emit an alarm sound in case of detection or event.

These two options can be managed from the camera’s own web interface.

To arm and disarm the PIR notifications, it is possible to configure it from the app (while the sound management has to be managed by web).

Installation and Configuration manual of TrueSense technology

Please find attached the document in which the installation and configuration guidelines for these devices are explained, in English language.

SAFIRE How to setup TrueSense DVR.pdf

TimeLapse and Multi-Shot functions in SAFIRE IP cameras

All SAFIRE professional IP-cameras allow you to perform the TimeLapse function, i.e. to capture an image at stipulated time intervals. In addition, in some new models/versions, there is the Multiple Captures function that allows us to make a predetermined number of captures after an event or an alarm.

TimeLapse configuration:

Configuration Multiple captures per event or alarm jump

SAFIRE: ISAPI, HTML by MJPG for web pages and home automation.

First, you need to change the format of the secondary stream to MJPG.

Leave the default http port at 80

The only condition is that only one connection is allowed at a time, this can be useful for home automation applications, but for web it can be inconvenient.

Also, remember that it does not work in Internet Explorer:

http://:@:http_port>/ISAPI/Streaming/streaming/channels/102/httpPreview

http://admin:password@174.28.223.64/Streaming/channels/102/httpPreview

All the cameras that appear in the following search have this system with the limitation that we have commented

https://www.visiotechsecurity.com/es/search?keyword=DS-2CD2

You may also be interested in

How to request an mjpg image from a SAFIRE recorder or camera via HTTP

http://admin:1111aaaa@172.18.223.64/Streaming/channels/102/httpPreview

Unlink SAFIRE from the local P2P cloud

From the attached software interface, select the device and click on the “Unbind” tab at the top of the mask:

Add the device’s credentials and then copy the “CAPTCHA” code and confirm.

Download SADP

Another way to unbind a SAFIRE recorder from the P2P directly from the recorder:

For this it is necessary that the device has a recent version, therefore we must follow the FAQs on how to update the firmware of a Safire recorder.

After the update, we will access the NETWORK / PLATFORM ACCESS options and then check the availability of the UNBIND button and perform the procedure.

How to reset the password of SAFIRE devices

There are two procedures to recover the password of Safire recorders, and each procedure depends on the system of the HTVR, DVR, NVR or camera you want to recover. In both cases the SADP software is used.

1- Install the SADP from the manufacturer’s website:

https://athena-visiotech.s3-eu-west-1.amazonaws.com/d1XvP3EBNOqssiu8J01D/Safire_SADPTool_v3.0.2.50build20200402.zip

2- Run the device finder, which will find the devices by MAC address.

3- Select the device to be recovered and click on the Forgot Password button (bottom right button)

If the software indicates to export a file, follow the procedure from step 4 to 7, while if the software indicates to enter a Security Code follow the procedure from step 8 to 12.

Procedure 1:

4- We are asked to export a file (Export File). Click on the Export button, and select the path where the file is to be saved; confirm.

5- El fichero se descargará al Pc. A continuación envíe un correo al nuestro servicio técnico para que se lo mandemos al fabricante y genere el fichero de recuperación de contraseña: no apague el grabador en ningún momento desde el momento de generar el fichero hasta que se lo devolvamos.

6- After importing in the same tab the recovery file, enter the new password for the recorder and repeat it. The password must be identical in both boxes (New Password and Confirm Password), otherwise, it will not allow you to continue.

7- Confirm the import and wait for the file to load. If you have done the procedure correctly, a window will appear with the following text: Your recorder’s password has now been reset.

Procedure 2:

8- You are asked to enter a Security Code9-

Press the Cancel button, and go back to the SADP, you have to take the Serial number and the Start time, and send them to our technical service

.

This can be achieved in two ways:

a. Go, within the SADP list, to the device from which you want to retrieve the password and look at the data in columns 4 and 5.

b. Click directly on the Export button, to generate the Excel file to be sent to us (to avoid errors when entering the data)

10- Safire will send us some security codes, go to step 3, then step 8 and enter the code according to the date you are in.

We remind you that the correct code for the date (Today) will return the equipment to the factory password, which is “12345”

EXAMPLE

If you request the codes, for example for the 7th of October and you are only going to have access to the equipment on the 9th, you have to use the code corresponding to the 9th of October. It is important that the recorder is not restarted until the password is reset.

The password will be the factory default (User: admin / Password: 12345).

IMPORTANT: When sending the file or the required data, the device cannot be turned off under any circumstances, otherwise the procedure would have to be redone

Change Video, Audio and Compression Format Settings via Web Browser (Cameras)

To change the video and audio settings from a browser, we have to enter the IP of the camera in the address bar:

After accessing the camera with your credentials, we must access “CONFIGURATION” and then the left menu, VIDEO AND AUDIO.

Remember that in some models of IP cameras the image is not encoded in H265 or H265+, therefore the option to modify the compression format may not offer the options mentioned above.

In this other field is where you can modify the values of Bitrates, frames and bit rate type to save the bandwidth used by the camera.

In the image below we can see that the bitrate has decreased a lot by just changing the Video Enconding to H.265 and then enabling H.265+.

We could save even more bandwidth by changing other parameters (such as image resolution), but that depends on each installation, it is not always mandatory.

Create double verification of access to recordings to a non-administrator user

This function is only supported on 8 Series NVRs.

It is sometimes required to restrict access to certain privileges to an operator user, where a coordinator without administrator permits can temporarily allow access to those blocked privileges.

Example:

Configuration:

How to configure the NTP server in SAFIRE

Note:

This test was performed with an SF-XVR6108AS-1FACE recorder firmware version V4.24.001 build 201015

1. Open the Settings page through the web browser or in the SCC (Sgo to Control Center)

2. System settings

3. Time settings

4. Select time zone

5. Enter the address of the time server (NTP)

You have to specify the time zone and domain name, as follows:

European NTP servers:

uk.pool.ntp.org (UK)

de.pool.ntp.org (Germany – Deutschland)

fr.pool.ntp.org (France – Française)

es.pool.ntp.org (Spain – España)

it.pool.ntp.org (Italy – Repubblica Italiana)

nl.pool.ntp.org (Netherlands – Nederland)

no.pool.ntp.org (Norway – Norge)

pt.pool.ntp.org (Portugal – Portuguesa )

se.pool.ntp.org (Sweden – Sverige)

6. Save

Example: XVR

Example: NVR

Example: IP camera

ADAM module configuration with Safire NVR

The ADAM relay module is compatible with the SF-NVR8xxx-4K, excluding the -FACE and -AI

It is very important to check the NVR firmware, it must be version 4.50 or higher

IP CONFIGURATION ADAM MODULE

It is only necessary to set the IP for the ADAM module, for this purpose use the ADAM Net Utility software

https://athena-visiotech.s3-eu-west-1.amazonaws.com/V675-H4B6mOlDBqJTbtN/AdamApax%20.NET%20Utility%20V2.06.00%20B10.msi

The device is detected, the factory IP is set to 10.0.0.1 and the password “00000000”, it is added to the software and when selecting it, it will ask for the password:

In the Network section the appropriate IP is set and the changes are applied, with this the module would be ready to be added to the Safire NVR

ADDING THE MODULE TO THE SAFIRE NVR

Remember that it must have a version 4.50 or higher

In the Alarm Extension section the IP of the module will be added, the maximum number of inputs and outputs in the NVR can be 6 (even if the module has more). A maximum of 5 ADAMs can be added

Once added, the inputs and outputs of the module are already available in the recorder and can be used as any relay of the NVR itself:

How to make Edge run in Internet Explorer mode

Note:

This article is created on Windows 10 Enterprise Version 21H1 with a 2.20GHz Intel(R) Core(TM) i7-8750H CPU.

1. Open the “Edge” browser

2. Go to the top right and click on the options icon

3. Scroll down to Settings section

4. Within the settings go to “Default Browser”

5. On the right hand side, select “Allow”

6. Click on “Reset”

7. When “edge” has restarted, open the URL to be run in “Internet Explorer” mode.

8. Click with the mouse on the tab and “Reload tab in Internet Explorer mode”

Note: Not all options may be available with some devices

Endpoint request timed out

The RTSP protocol itself does not have encryption, for that there is SRTP or proprietary implementations, but it is not common in the streams of the main CCTV providers.

RTSP requires authentication with username and password, but it is not transmitted directly encrypted, if encrypted transport is required it would require the use of a tunnel with SSL encryption for the communication channel.

When accessed via Hikvision or Safire P2P service, a verification code is used to encrypt the video stream transmission communication channel, but it does not affect whether the RTSP port is accessed directly (directly on LAN or remotely via NAT).

SAFIRE: Continuous recording combined with event recording

For this FAQ we use the:

Recorder: SF-NVR6104-4K4P-VS2Firmware

: V4.30.005 build 201028Safire

Control Center V3.2.0.57 build 20210726

step 1 – Check that the recording schedule is in Continuous mode.

2nd Step – Configure a VCA or Motion Detection rule.

Check also if the “Notify remote center” option is checked and if the Trigger Recording corresponds to its respective channel, in our case D1.

Once we have these settings we can wait a few minutes and check the events.

With the “SAFIRE CONTROL CENTER” running, go to DEVICE MANAGEMENT and add the recorder to the Software.

3rd Step – Check events generated, choose “EVENT CENTER”

Once in the Event center, select REAL TIME EVENT and then we can check the events in real time.

Once confirmed that there are events we can do a search of the recordings.

4th Step – Check recordings, choose the “REMOTE PLAYBACK” option.

We choose the date according to the search need, the NVR channel and below all the type of Event, in our case we should choose “LINE CROSSING DETECTION”.

We will have a result in which we can choose the files on the right side and below in the line of events, we can choose directly the point to reproduce.

How to install Safire Connect on an Apple Mac laptop or PC with an ARM M1 processor

How to install Safire Connect on an Apple Mac laptop or PC with an ARM M1 processor.

1. Open App Store

2. Search for Safire Connect in iPhone and iPad apps

3. Click GET

4. Open the Safire Connect app

5. Login with your credentials.

6. You can now use the app similarly to your mobile device.

Safire – Access IP camera web interface from NVR with built-in PoE switch

If you need to access an IP camera that is connected directly to a NVR PoE switch, you don’t need to connect the network cable from the PC to the NVR PoE switch, just enable the NVR Virtual Host.

1 – Access the advanced network settings / Other and then enable the option indicated, remember that each time you restart the recorder the option will be unchecked, you will have to enable it again.

2 – Access the Camera Management option and click on the link that the recorder enables to access the camera.

This way, the maintenance procedure to the camera will be easier than connecting and disconnecting cables.

First configuration of the Safire Control Center

When you want to connect to your Safire cameras using a PC or laptop with Windows installed:

1. You need to have a Safire IP camera or a Safire recorder

2. The recorder or cameras need to be connected to the same computer network as your PC

3. When 1 and 2 are correct continue.

4. Download and install Safire Control Center

To download the Safire Control Center, use the link – (latest version as of 7/19/2021)

Safire Control Center V3.2.0.57 build 20210702

5. Unzip the downloaded file

6. When the download is finished double click on the file“Safire_Control_Center_v3.2.0.57_build_20210702.exe”

7. Follow the installation steps from the installation window

8. Then click Finish

9. When you select “launch client” the Safire Control Center is launched

10. Click on Device Management

11. At the top left, click Online Device to search for all Safire devices on your network.

12. Select the devices you want to add

13. And click Add

14. A new window will appear

15. Use the credentials that were created for your devices

16. Click “Add” and the devices will appear at the top

17. Click the start button in the top left corner

18. Press the home button in the top left corner to return to the home screen

Creating auxiliary screens in SAFIRE CONTROL CENTER

If necessary, the SAFIRE CONTROL CENTER can create up to 3 additional screens to the main software, that is, a total of 4, always depending on the decoding capacity of our PC.

The maximum preview of the auxiliary screen is 3, so a total of 4 windows can be seen with a maximum of 64 cameras per window.

Select the MENU option in Safire Control Center and then select the last option “Auxiliary Screen Preview”.

The result is an auxiliary window where we have the option to drag it to another screen and have it displayed on both screens

This FAQ has been made with software version V3.2.0.57 build20210526

What is the public IP address of Procloud services?

The SafireService platform architecture is designed to expose only the services that need to be consumed by client applications, i.e. the frontends that render to web browsers and the backends that process requests from these frontends. More complex services such as those that perform device checks do not expose any IP publicly.

GPU Image Decoding in SAFIRE CONTROL CENTER

To have a smoother video display in SAFIRE CONTROL CENTER, it is recommended to enable the option for preferred GPU decoding, if the PC has a dedicated graphics processor.

Open “SAFIRE CONTROL CENTER” and select “SYSTEM CONFIGURATION”

Access “IMAGE” and enable the option marked “Hardware Decoding Preferred”.

Close the software and open it again for the changes to take effect.

How it works when the recorder has two RJ45s in SAFIRE

Safire’s dual RJ45 NVRs can work both ways, one port backing up the other (fault tolerant mode) or independent networks (multi-direction mode), each with its corresponding IP range (similar to an NVR with integrated PoE ports, whose network segments are independent)

HTTPS access on a device from Safire

HTTPS access on Safire computers is disabled by default, to enable it you have to create a certificate, the easiest way is to create it with your own signature:

The data to indicate can be whatever you want, but the Hostname/IP section must be the address of the equipment, so if you indicate the local IP of the same I can only access by HTTPS using that address, not being able to do so remotely; another section to consider is the validity which will expire HTTPS access after these days:

Once this data has been saved, HTTPS can be activated:

To access the equipment will be done indicating https://IP:PORT, the port if it has not been modified and remains the 443 is not necessary to specify it, if it had been changed then it is essential to put it.

When accessing the browser will give us a warning that the connection is not private, this is because the certificate signature is self-signed, just go to the next section to have access:

TrueSense System Configuration to Detect People and Vehicles

EasyConnect (P2P) configuration on a SAFIRE recorder

To access a Safire recorder remotely without the need to open ports, EasyConnect (P2P) must be enabled by following the procedure below:

Accessing the recorder via web interface

1 – Click on Configuration
2 – Advanced settings
3 – Enable by checking the option “Enable” and then a pop-up will appear, click on OK.

4 – Define a password for the Video stream encryption:

We recommend a complex password and preferably different from the “admin” password, it is very important to know that this password is not linked to the recorder administrator’s password.

5 – Very important to check if the STATUS is really ONLINE.

6 – If the device does not connect to the P2P server, check the DNS.

Exporting and importing backups from Safire Control Center software

The steps to export and import the Safire Control Center software backup would be as follows:

Export the software configuration file:

This file is a compressed file that does not need to be unzipped. It contains all the software information

Import the file into the new software:

IMPORTANT: for the backup uploading to work it is essential to close the software, but also the Safire Control Center SERVER service which does not close automatically when closing the software:

When restarting the software we must have all the terminals and configurations of both cameras, video door phones and access controls of the previous software

Limitations of FACE recorders

Face Recognition = Face Capture + Face Comparison

If the face capture is performed by AI2 cameras, we will have face recognition in X channels, where X is the number of -XFACE containing your reference. To make a face comparison, a face capture is required, so it is important to know the number of channels that the recorder has available to make face capture.

Ex

:SF-NVR8216-4K-8FACE8ch

with Face Recognition using AI2 Cameras

Configuration recommendations for proper functioning of push notifications in Safire Connect Android

Under Settings – Applications – Safire Connect we must ensure that we have granted all camera, speaker, microphone, etc. permissions and that we have not been denied any.

In addition to this: also make sure that we allow you to use mobile data, as well as wifi

and that in the notification section we have everything marked.

Also in the battery section of your mobile device, make sure that Safire Connect is allowed to work in the background.

All this is usually already activated on many phones, but there are others, especially Xiaomi, where some of the above features may be missing.

Adding Safire cameras or recorders to a SAFIRE NVR remotely

The only point of attention we have to take into account is to open the ports in the router corresponding to the installation of the cameras. And then add that public IP address in the NVR with the proprietary protocol port (which in Safire is 8000).

If it is a recorder that you want to add, by adding the public IP address (with port 8000) of the secondary recorder, a message will appear that allows you to choose specifically which channels of the secondary recorder you want to acquire in the primary recorder.

This option is the most recommended, instead of choosing a NAS, PC-Recorder, ftp, etc… since an NVR is a more reliable computer from this point of view, sinc it is:

– dedicated to this function;

– a kind of device that consumes less energy;

– a device which is managed from the same applications as the rest of the cameras or recorders in the installation, being easier to visualize and from which it’s easy to extract the information in an intuitive way, as well as its configuration (by an ecosystem similarity principle);

– a device which does not involve the payment of licenses;

– a device that can be monitored through the ProCloud service of http://safire.services.

How to set up NAS as a backup disk on a SAFIRE computer

The NAS has to support NFS protocol.

1. Adding the NAS to the team

1.1 Go to the configuration section of the hard disks and click on the button at the bottom left

“Add”.

1.2 In this window, we are going to compile the fields “Network disk IP” and “Network disk direct” with the NAS information.

2. Changing the storage mode of hard disks

2.1 Go to the advanced settings and choose “HDD Group” as the storage mode.

2.2 Click on “Next” and the computer will ask you to restart. We say yes.

3. Formatting the NAS hard drive

When the recorder restarts, it will ask us to format the NAS hard drive. We will accept and go to the configuration section of the disks. From that section we will be able to monitor the progress of the formatting process.

4. Configure the NAS hard drive as a backup

4.1 When the formatting is finished, click twice on the line of the NAS hard disk or on the icon for editing.

4.2 In the window that appears, choose the “Redundancy” option as the status and save the changes by clicking on OK.

5. Finished configuration

If everything has been configured correctly, we will find ourselves with a configuration of this type:

Extra. Viewing the NAS recordings

In case we need the recordings from the NAS, we can access the network drive through Windows Explorer and open the files through the VSPlayer software.

How to configure the SNMP monitoring service on SAFIRE (or Hikvision) equipment

The steps to follow are hereby presented:

– install the specific MIB search engine

– log into the recorder via another search engine (e.g. Internet Explorer)

– navigate the machine menu as follows: Configuration–>Network–>Advanced Settings–>SNMP, and once entered the section of interest click on Enable SNMP v2c

– insert in the Trap Address tab the IP address of the computer on which the MIB has just been installed and click on Save

– click on File and then on Load in the MIB search engine

– open the SNMP file you want to use

– insert, in the upper left bar, the IP address of the recorder and click on Advanced Parameters

– fill in the fields of the window that opens with the same data as previously set in the configuration menu of the recorder (except for the IP address, clearly) and click on Ok

– click on File again, then on Save Session and choose a path to save the configuration

– click on the created path, then click on Walk; further on Tools and Trap Receiver to also configure that port (in particular in Tools–>Option), which in the example above we had configured in the recorder as the 162

In this way we can already visualize, in the bar called Operations, all the start/restart/stop events of the recorder.

Video Tampering in SAFIRE

Video Tampering is normally used to detect when the camera is covered, preventing us from seeing the scene properly.

The function can be configured within the basic event section, associated to motion detection:

Different reactions of the device can be configured when detecting video tampering; sending an email, triggering a relay output of the recorder or of the same camera, triggering a recording of any channels, moving to a PTZ preset or sending a push notification to the app.

It is also possible to set the video tampering as active by schedule.

Configuring a RAID1 in a SAFIRE videorecorder

We enter the HDD section, then we navigate the Advanced section and change the mode from quota to group and select the cameras that we want to record in the secondary hard disk’s space.

Once the previous step has been completed, we enter in general and click on the edit button on the hard disk; a screen will appear where we’ll have to check the redundancy box and choose the group that we had previously configured with the desired channels.

PC requirements by number of channels, coding power and video quality for SAFIRE Control Center

Specifications, including sample performance, are available in every Download section of Safire products.

https://athena-visiotech.s3-eu-west-1.amazonaws.com/g1WHVnEBNOqssiu8YU0y/SCC_Datasheet_EN.pdf

Error 153 in Safire Connect

The error is due to a problem in the app that causes it to misinterpret video stream requests to the recorder and to consider them as consecutive access attempts to the computer, which causes the device to lock itself up (in fact, error 153 is usually generated by illegal accesses).

The way to prevent this error from occurring is to uncheck the “Illegal login lock” option. Unchecking it does not take into account illegal access attempts, and therefore the above error does not occur.

In some recorders it can only be done from the Safire Control Center (thus from PC), while it cannot be done from the local menu of the recorder itself.

In cameras, the menu is presented as in the image below:

EasyConnect – P2P device sharing

To share a Safire device with other users, be it an IP camera or a recorder, the procedure is the same.

Let’s demonstrate how to share from a Browser.

Step 1 – Access the website that gives access to the Safire Cloud, http://easyconnect.safirecctv.com/

We’ll be accessing our Cloud account soon.

Once inside our account, we choose the product to share and click on the SHARE option.

A new window will open, and then we will have to enter the email address of the person with whom we want to share the product. In addition, it is very important to define what kind of permissions the person will have.

In this example, our product is a SAFIRE Video Door Phone, therefore if we do not apply all the permissions, the user who benefits from the compartment may not be able to speak or receive the alarms.

So it is very important to apply the permissions correctly.

Safire: Activate an alarm using the IP address from an IP camera.

For this guide we have used a Safire SF-HTVR8108A-HEVC recorder and an IP camera with alarm input.

To activate an alarm input of a recorder remotely from a wireless IP camera is very simple, to do this first access the recorder and go to the menu Camera Management.

1 – CONFIGURATION

2 – SYSTEMS

3 – CAMERA MANAGEMENT

4 – IP CAMERA

5 – ADD

Once the IP camera is added, we proceed to the configuration in the recorder. To be sure that the connection is stable and that everything works, we check that the STATUS of the camera is ONLINE.

In the recorder we will access the following menu:

1 – CONFIGURATION

2 – EVENT

3 – BASIC EVENT

4 – ALARM INPUT

The next step is to set the alarm input:

1 – Alarm input number

2 – Alarm type: We can choose between NO and NC

At this point we already have the Alarm input of our IP camera linked directly to an alarm input of the Recorder.

In LINK METHOD we can choose what to do when the alarm input is activated, such as activating an alarm output of the recorder, moving a PTZ or generating an audible warning on the recorder.

In this way, we have connected the alarm input of an IP camera to an alarm input of the recorder and saved ourselves the wiring.

Checking and updating Firmwares in SAFIRE IP Cameras or video recorders

In this procedure we will use the Internet Explorer browser, we are going to access via IP address to the camera:

After introducing the IP camera address and logging in, let’s click on CONFIGURATION.

In the CONFIGURATION menu, we have to access SYSTEM SETTINGS, and check the device model and firmware version in the BASIC INFORMATION menu.

Then look for the camera model on te VISIOTECH’s website.

Download the file and then extract the update file from the compressed folder you just downloaded. The update file is called digicap.dav. After the file is unzipped, enter the path of the unzipped file folder in the camera’s Upgrade&Maintenance menu.

Click on MAINTENANCE and then on Browse to find the location of the file; once selected, click on Upgrade. A message will appear indicating that the camera will automatically restart after the update. Click OK.

When rebooted, return to the SYSTEM CONFIGURATION menu, and check the version to make sure that the camera has been updated.

The post Safire NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.

Advanced Uniview IP Camera Guide

M.Salih ASLAN — Fri, 12 May 2023 20:03:38 +0000

Advanced Uniview IP Camera Guide If you’re looking for more advanced Uniview IP camera tutorials, check out some of these guides.

How to connect a Uniview Cube camera to wifi using a PC

This guide explains an alternate way to connect the Uniview Cube (C1L-2WN-G) to wifi.

This can be beneficial when the EZView app fails to connect the Cube to wifi.

Requirements:

Uniview Cube Camera

Ethernet cable (Cat5e/6/etc)

Windows PC

EZTools 2.0 software installed (click here to download)

1. Power the Cube by plugging in the included power cable into the camera and the other end into an outlet or power strip.

2. Plug the ethernet cable into the Cube and the other end into a router or a switch that’s connected to the router.

3. Open the EZTools 2.0 software, locate the device model C1L-2WN-G on the list, then access the web interface and log in (admin/123456).

(Click on any of the pictures below to view them in more detail)

4. Go to Setup then select Network on the left menu and then click the Wi-Fi tab on the right. Next, select “Wi-Fi” from the “Wi-Fi Mode” drop down.

5. Click the Search button to display a list of available Wifi networks in your area. Select a wifi connection from the list by clicking on it (The SSID and Authentication fields will automatically populate). Next, type in the wifi password in the Encryption field below the list. Lastly, click the Save button.

6.  The cube should now be connected to the selected wifi. If everything went well “Connected” will be displayed next to the Connection Status at the top of the page.

7.  You can now disconnect the ethernet cable from the router and from the Cube. After moving the Cube to it’s final location it should automatically reconnect to wifi as long as there is good signal at that location.

Advanced Uniview IP Camera Guide

Read Next :

UNIARCH NVR DVR Full installation user manual

How to Setup Your Uniview Security System

How to Setup IP Camera Uniview

How To Upload A Custom Audio Clip

Some select UNV models have deterrent capabilities. From that, the cameras can output a preset audio clip as a response to an event trigger.

One great feature is that UNV allows you to upload custom sounds from the EZView App!

In this guide, we are referencing the “IPC9312LFW-AF28-2X4“.

Step 1 – EZView App Configuration

From the Live View of the EZView app, click on the 3 Horizontal Lines icon in the top left corner.

Select Device Config:

Choose the camera you want to upload the audio clip to:

Select Customize Alarm Sound:

Add Alarm Sound:

Now, in the Customize Alarm Sound section, you can do either Text To Speech and choose either a Male or Female voice over, or the other option is doing an actual voice recording with the mic on your phone. Just be sure to Name the sound and hit the Save icon in the top right corner when done!

After the audio file has been saved, your sound will be listed:

Step 2 – Selecting the Custom File in Camera Interface

Now that the audio file has been set and saved, we now need to log into the camera’s interface to set it to an event linkage action.

Here is a screenshot verifying that the camera has the new audio file:

Screenshot for Trigger Action:

How To Configure Master-Slave Linkage

Master-Slave PTZ Linkage is a great functionality to utilize as you can pair a fixed camera to trigger an event and that will allow the PTZ to track the object that triggered the event.

Please Note

Only some camera models support this function. The supported linkage parameters, linkage mode and alarming schedule may vary with camera model. Please see the actual Web interface for details.

In this guide, we are referencing the Dual-Lens PTZ “IPC9312LFW-AF28-2X4“.

Step 1

From the Live View of the camera, Click Setup ->Intelligent –>Smart. Choose Master-Slave Linkage, click “⚙️” and then select Linkage Parameter tab.

Step 2

Select Enable Master-Slave Linkage.

Operating Mode on this particular model is only TrackMode.
Continuously Track or setting a Tracking Duration (In Seconds) are the options available.

After the appropriate configurations have been set, click Save.

Step 3

Select the Calibration tab.

Click Auto Calibrate -> Next -> One-Click Calibrate -> Once the Auto Calibration Finishes, Click Finish

The Camera will go through the automated process and once finished, you will then be able to utilize the Master-Slave Linkage with Smart Events!

Step 4

To utilize the Master-Slave Linkage with a Smart Event, go into a Smart Event and configure it appropriately.

Then under Trigger Actions, Select the Master-Slave Linkage option and hit Save.

In this example, we are going to be using the Line Crossing Event.

How To Setup FTP

Note

The General FTP configuration is applicable to all snapshots except face detection.
For stored snapshots taken by smart functions such as face recognition, refer to Smart FTP configuration.

General Setup

1. Click Setup > Storage > FTP. Go to General tab.

2. Set the IP address and port for the FTP server, username and password used to upload images to the FTP server, select Upload Images, Overwrite Storage and set Overwrite At (threshold for overwriting images). Some camera models support FTP test. You may test FTP after completing FTP settings correctly.

3. Set the path for saving snapshots on the FTP server and the file name format. For example, set path as Preset No.\\IP Address\\Date\\Hour(s), and set file name as Preset No.-PTZ Zoom-PTZ Latitude-PTZ Longitude.jpg.

4. Click Save.

Smart Setup

To use smart FTP, click Setup > System > Server > Intelligent Server and set Platform Communication Type to FTP.

1. Click Setup > Storage > FTP. Go to Smart tab.

2. Set the IP address and port of the FTP server, username and password used to upload images to the FTP server.

3. Set the path for saving snapshots on the FTP server and the file name format. For example, set path as Preset No.\\IP Address\\Date, and set file name as Preset No.-PTZ Latitude-PTZ Longitude-PTZ Zoom.jpg.

4. Click Save.

How To Enable PTZ Smart Tracking

Certain Uniview PTZ models support Auto Tracking. This function is used primarily to track a human in a restricted or sensitive area that is normally inaccessible.

Note

Please check the Camera’s Spec Sheet or contact technical support to verify if your model supports Auto Tracking.

Installation

Mount Height

10ft – 15ft is recommended if the camera is used in restricted zones, industrial areas, or sidewalks

15ft is recommended for use on roads.

Monitoring Distance

For 4X Optical Zoom PTZs, 6ft – 80ft is recommended, and the camera works best in the range of 20ft – 30ft.

Viewing Angle

Top view angle range: 15°-30°.

20° is recommended.

Variables

Lighting

Recommended: scenes with adequate and even lighting, and the camera has a clear view of the object.

Not recommended: Camera’s view of object is blocked, and lighting is uneven.

Object Moving Speed

The camera may lose track of the object if the object moves faster than 17s per circle (360 degree). 15ft – 30ft monitoring distance is recommended to ensure that the object’s angular speed is not too high.

Slanted View

A slanted view may lead to unsatisfactory tracking performance. Adjust camera view properly by adjusting camera position or by PTZ movements.

Unobstructed View

The camera may stop tracking the object when the object is blocked by vehicles and tree branches. Install the camera in the center of surveillance area with an unobstructed view.

Lens Direction

If camera tilts down to the vertical (lens facing the ground directly) when tracking the object, the camera may not be able to keep tracking. The recommended top view angle is 15°-30° (best at 20°).

Multiple Objects

If multiple objects appear in the surveillance area, the camera selects and tracks the object closest to the center of the surveillance area.

Functionality

When the camera detects one or more human objects, it tracks the object in closest distance and makes the person in the center of the image. The camera rotates with the object’s movement.

Continuously Track

The camera keeps tracking the object until it disappears, and then returns to the original position.

Max. Tracking Time

The camera tracks the object from when the object is selected to when the tracking time is up, and then returns to the original position.

Configuration

The location of where to enable Auto Tracking may vary from PTZ to PTZ. In this guide, we are referencing the model IPC672LR-AX4DUPKC.

From the PTZ’s live view via web interface, select Setup -> Intelligent -> Smart ->  Auto Tracking.

Select the Gear Icon to configure Auto Tracking.

Max. Tracking Time

The time (in seconds) that the camera tracks the object. The camera tracks the object for the set time duration and then returns to the original position.

Continuously Track

When enabled, the camera tracks the object until it disappears from the surveillance area, and then returns to the original position.

Plan

Set the time period for your settings to take effect.

PTZ panel

Control PTZ movements.

How To Fix Camera Flickering

Since most security cameras are developed outside of the United States, they’re usually set up out of the box for a 50 Hz environment. This means if you were to install your camera inside, especially in a location with fluorescent lightbulbs, you’ll likely get different results depending on where you are in the world.

If you’re outside of the US in a place where the AC standard is 50 Hz, everything will be fine. But if you are in the United States, you’ll probably start to see some horizontal bands flickering across your footage.

Adjusting Frame Rate

Log into your camera’s web interface and from the Live View, navigate to Setup -> Video&Audio -> Capture Mode to resolution at 30FPS.

Adjusting Exposure

If changing the capture mode to 30FPS does not fully help the flickering issue, then adjusting the Exposure Mode will do the trick

From the Live View page, navigate to Setup -> Image -> Image -> Exposure -> Exposure Mode set to Indoor 60Hz.

Also, for a more manual experience, setting Exposure Mode to Manual and configuring the Shutter Timing to 2 times the Frame Rate can improve the flickering as well!

How To Set Smart Illumination

Note

This function may vary with camera models. Please see actual Web interface for details

Step 1

Click Setup > Image > Image and then click Smart Illumination.

Step 2

Select the correct IR control mode and set the parameters. The following table describes
some major parameters.

Lighting Type

Infrared: The camera uses infrared light illumination.

White Light: The camera uses white light illumination.

Note – When Control Mode is set to Manual, camera can set illumination level from 0 ~ 1000

Control Mode

Global Mode: The camera adjusts IR illumination and exposure to achieve balanced image effects. Some areas might be overexposed if you select this option. This option is recommended if monitored range and image brightness are your first priority.

Overexposure Restrain: The camera adjusts IR illumination and exposure to avoid regional overexposure. Some areas might be dark if you select this option. This option is recommended if clarity of the central part of the image and overexposure control are your first priority.

Road: This mode offers strong illumination in whole and is recommended for monitoring wide-ranging scenes, for example, road.

Park: This mode offers uniform light and is recommended for monitoring small range scenes with many obstacles, for example, industrial parks.

Manual: This mode allows you to manually control the intensity of IR illumination.

Indoor: This mode is recommended for application in indoor scenes

Illumination Mode – Set the intensity level of the IR light. The greater the value, the higher the intensity. 0 means that the IR light is turned off.

Near-illumination Level: You are recommended to set this parameter first for a wide-angle scene.

Mid-illumination Level: You are recommended to set this parameter first if the scene requires an intermediate focal length.

Far-illumination Level: You are recommended to set this parameter first if the scene requires a telephoto view.

Note – You can set this parameter only when Control Mode is set to Manual.

To restore the default settings, click Default.

How To Enable Intelligent Markers

Some NVR models support Intelligent Mark. When the NVR and IP camera are both enabled, the latest areas/lines or VCA data configured for face detection, intrusion detection, and cross line detection will be displayed on the Preview, Behavior and Alarm windows in real time.

Intelligent mark is displayed on the screen as areas/lines in different colors:

Yellow – Areas/lines configured for face detection, intrusion detection, and cross line detection.

Green – VCA data has changed but not triggered rules.

Red – Rules are triggered in the configured area (rules are configured for VCA alarms), and VCA alarm has occurred.

Enabling Intelligent Markers

In this guide, we are referencing the web interface accessed via windows PC.

Once you are logged into the UNV device, go into the Setup -> Local Parameters section and Enable Intelligent Mark. Remember to hit Save!

Viewing Intelligent Markers

Once you have Intelligent Markers enabled, any active events you have will now show highlighted markers on the triggered events on the camera’s Live View.

In this example, we have Intrusion Detection enabled

Encoding Information

What Are Encoding Settings?

Encode settings are video image quality settings that are set for each camera. This menu includes the video FPS, bitrate, compression rate, and resolution. Setting these settings correctly based on the install site can help save network bandwidth, HDD space, fix network lag, and much more.

Each cameras video encode mode should be set up for every job based on how good the locations network is and how much stuff is already on it, and based off how the end user will be viewing the recorder/recordings the most.

FINDING THE VIDEO MENU

WEB BROWSER

First open the recorder in Internet Explorer by navigating to the recorders IP address.

Login to the recorder (Default login is Username: admin Password: 123456)

After logging in navigate to Setup > Camera > Video (Change password now notification may
need to be closed in order to find the Setup menu)

RECORDER GUI

Right click on the live view and select Menu

Login to the main menu (Default login is Username: admin Password: 123456)

After logging in Navigate to Camera > Encoding

STORAGE MODE

Storage mode is a setting that can be set for each camera individually. This allows for users to set if the
selected camera stores it mainstream to the HDD or if it stores its Sub Stream to the HDD. This can
allow users to save HDD space by letting less important cameras recorder and save at a lower quality.

IMAGE FORMAT

Image format allows for users to select the resolution and default frame rate that the cameras
mainstream will run and record at. Once the Image format is selected the “Resolution” cannot be set
differently under the Mainstream settings

MAINSTREAM

Mainstream is the highest quality stream that can be used for streaming and recording. This stream will
use the most network bandwidth and HDD space. Mainstream is normally used for recording so that
way backups always have the best quality, and for viewing cameras on the local network (if a local
computer can handle the resolution).

STREAM TYPE

Stream Type has two settings Normal and Event. Normal Encode settings are for when there is no
motion being detecting in the camera image, this is regardless of if you are recording motion or not
these Normal encode settings will need to be set. The other setting is Event Encodes these encode
settings are for when motion is being detected in the image, also for when other events are triggered
such as alarms.

Event Encodes should normally be set the same as the Normal Encode settings. In some
situations where needed or internet speeds are a issue, Normal Encode settings can be set to a very low
quality and then the Event Encodes can be set higher. This will allow for more HDD space and less
Bandwidth to be used when there is no motion or alarms going off, but customers still need 24-hour
recordings.

VIDEO COMPRESSION

Video Compression allow for users to select the type of compression that the camera will use to store
on the HDD and for viewing. The two options for compression are H.264 and H.265. H.264 is widely
supported on all industry recorders as a standard it is an older technology that can save a small amount
of bandwidth.

H.265 is the newest compression technology that can be used on Uniview 4MP cameras
and is now becoming more and more supported over the security industry. This compression rate can
save more bandwidth and HDD space than H.264 and keep a better-quality image when compressing.

RESOLUTION

Resolution is the number of pixels the camera image is displaying at. This also tells you the Mega Pixel
for example, 1920×1080 resolution is a 2MP camera and 2592×1520 is 4MP. This setting in Uniview cameras cannot be changed in the Resolution drop down this setting is changed by changing
the Image Format option.

BITRATE TYPE

Bitrate Type will be able to be set to VBR or CBR depending on the camera’s current Smart Encoding /
U-Code setting. U-Code only allows for VBR to be used this option will automatically be set if U-Code is
enabled and then be grayed out.

VBR stands for Variable Bit Rate this means the cameras streaming bit
rate will always be changing, lower bit rates when there is no motion in the image and a higher bit rate
when there is motion in the image. CBR is a constant bit rate, this setting will also stream the video at
the bitrate that is set in the Bit Rate setting.

IMAGE QUALITY

Image quality can be set to prioritize bit rate and bandwidth usage over image quality. When Bitrate
Type is set to CBR the Image Quality is always set to Highest and then grayed out. When Bitrate Type is
set to VBR the Image quality can be set to highest, higher, medium, low, lower, and lowest.

The lower the setting the lower the image quality but the less bandwidth and HDD space the camera will take
when recording / streaming.

BIT RATE

Bit Rate is how much data each camera is using in each packet that it is storing to the HDD and packet
that it is sending over the network. Bit Rate is measured in kbps so when looking at the numbers
selectable in the drop-down device by 1024 to get the Mbps that the camera is using.

IE. 1024 kbps is 1 mbps and 2048 kbps is 2 mbps. The higher Bit Rate that is set the more data that the camera
will send over the network the more bandwidth it will use. The higher the Bit Rate the mode data it will
also store on the HDD this means less recording time that can be kept. It is suggested never using more
than 4096 kbps on a jobsite with multiple camera for each camera.

FRAME RATE

Frame Rate is how many images are placed into one second of data from the camera. The higher the
frame rate the mote times the image is updated in that second. This will make the image flow a lot
smoother than a lower frame rate that has less images in one second. Frame rate will affect storage
space on the HDD, but it is very minimum at the end of the HDD space. Normally only a couple
hours will be lost in the end.

I FRAME INTERVAL

I Frame Interval is how often the background of an image is updated when there is no motion and
nothing in the background has changed. This setting is normally set up for double the FPS. IE if the
camera is set on 25 FPS the I Frame Interval will be set to 50. On cameras where there is never a lot of
motion or changes the I Frame interval can be set to 3 or 4 times the FPS.

SMOOTHING

Smoothing is another option for prioritizing bit rate over quality of the image. If the slider is set more on
the Clear side the image quality will be better and more stable but will require more bandwidth and
HDD space. If the slider is more on the Smooth side the image will be more pixelated and less stable but
require less HDD space and bandwidth.

AUDIO STREAM

Audio Stream checkboxes for on and off are to enable audio if the camera that is connected to the
channel has a microphone added to it.

SMART ENCODING

Smart Encoding has how U-Code is turned on. There are normally two options Basic and Advanced.
Basic Mode will save about 75% of bandwidth and HDD space used and will work the best when using
Uniview cameras on a 3rd party recorder. Advanced mode will save up to about 85% of bandwidth and
HDD space and will sync well with Uniview recorders.

SUB STEAM / THIRD STREAM

Sub Stream is a secondary stream on cameras that are normally set to a very low bit rate and resolution
and are used when viewing the camera remotely on a wireless data connection. This will allow for
cameras to steam a lot smoother with less lag and save data on user’s wireless plans. This feature will
also help when viewing remotely from a web browser or computer software. If the recorders location
has a slow network or upload speed viewing the camera in sub stream remotely can help get the
camera to display live video with less lag.

How To Use Power Output Function

Some IPCs support Power output function, how to configure the settings to implement this function.

Check the Camera’s Spec sheet to verify if it supports this function.

Power the IPC through POE port.

Enable the DV12V output function on IPC’s web interface. As the picture shown:

Use this IPC’s external DC12V –IN port to power another IPC or microphone

How to set Edge Storage & Cache Post Recording

Edge storage is used to save video data and snapshots to the memory card directly. Edge storage is recommended when the camera is running in stand-alone mode. When the camera is managed by the central management server, you need to stop edge storage to avoid affecting the cache post recording service.

Note: Before setting, check following:

The memory card is correctly installed on the camera.

Backup resource has been added on the central server.

Backup resources have been allocated for the camera.

Note: Only some certain models support these functions. Please see the actual model for details.
Note: This function and management page may vary with models. Please see the actual Web interface for details.

Edge Storage – Manual storage

Click Setup > Storage > Storage.

Start edge storage and modify the settings as required. The following table describes some major parameters.

Click Save

Parameter Description

Storage Medium Storage resource type.
Note:
To format the memory card, disable the storage function for the card first. Then Click Format and then click OK to confirm the operation. The system will restart when the format is completed.

Information about the total and free space is displayed.

Data Overwrite Policy Overwrite: If there is no free space in the memory card, new data will overwrite the existing data repeatedly.

Stop: If there is no free space in the memory card, new data will not be saved to the memory card.

Post-Record(s) For alarm-triggered recording, the length of time that recording continues after the end of the alarm.

Edge Storage – Planned storage

If planned storage is enabled, the camera records video to the memory card during the specified periods.

Click Setup > Storage > Storage.

Select Planned Storage, and then set the periods during which the camera records video to the memory card.

Click Save.

Note:

-Planned storage is not effective when manual storage and planned storage are both enabled

Cache Post Recording

A camera under centralized management can use the memory card as a backup storage resource of the central management server. If storage from the camera to the central storage device is interrupted due to unstable network connection, the camera automatically will start cache post recording and store videos to the memory card.
With recording backup enabled, the camera can automatically transfer the video stored in the memory card to a storage resource of the backup server in the form of a file when the communication between the camera and the backup server is restored.

Click Setup > Storage > Storage.

The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.

CamHi Pro Tutorial Guide

M.Salih ASLAN — Fri, 05 May 2023 06:05:20 +0000

CamHi Pro Tutorial Guide, A powerful real-time monitoring security app, so that you care about, become safe, real-time control. You can use it in your home, shop, office, etc., whatever you want to care about, let us be your time Keeper!

How to add CamHi camera to Ispy

1, RTSP to add
1、main stream：rtsp://ip address/11
2、vice stream：rtsp://ip address/12
Find “FFMPEG (H264)” this column, fill in information of RTSP in the URL.After adding can test is successful

Go to “Camera” option.

Input your camera ip address, User name and Password, click “Finish”, add camera succeed.

PDF Download : How-to-add-CamHi-camera-to-Ispy-下载

CamHi Pro Tutorial Guide

Read Next : V380 IP Camera Installation Manual

The difference between camhi and camhipro

The camera can use camhi and camhipro app at the same time, camhipro’s interface design is more modern, except for the interface there is no other difference, the functions are the same.

CamHi Instructions for use

The following tutorials are only available for the CamHi app.

How to add the camera

Warm Tip: This product only supports 2.4 GHZ WIFI. Before adding devices, make sure that your router is 2.4 GHZ WIFI, and your mobile phone is connected to 2.4 GHZ WIFI.

First, connect the camera power supply. After about 40S, you will hear the device tinkling sound. If you do not hear the tinkling sound, please press RESET 10S at the device base. If the equipment does not have audio, please judge by time.

Note:

Please use the power adapter matched with the camera to avoid damage to the equipment.

Don’t plug in wiring for power-on equipment; (After plugging in wiring, you can’t configure WIFI with one key)

One-click configuration WIFI only supports some models, and some models do not support one-click configuration WIFI.

Box camera, Dome camera and other models use connection hotspots to configure WIFI. See AP connection operation instructions for details.

Wired connection (only applicable to the equipment with internet access)

(1) Please connect the network cable and the equipment cable interface. The other end of cable connects the router, and the camera is on, waits the startup and completes the self-inspection (If you fail to self-check, please press the recovery key for a long time to restore the factory settings.).

(2)Click “add camera” on APP’s main interface to select “add UID by scanning QR code” (QR code above XXXX-XXXXXX-XXXXXX out of the machine body) or “LAN search UID” after the mobile phone connects the WIFI.

(3) Click the modelxxxx-xxxxxx-xxxxx of camera occurred in the camera list.

⑷ Return to the camera list by clicking “√”, then the camera is displayed online, and conduct the preview by clicking the camera.

Wirelss Installation(only for devices with WIFI modules)

After installing the mobile phone software, the mobile phone connects to WIFI, clicks Add Camera >Wireless Installation> Enter WIFI Password >Do you hear the sound? The system will be equipped with WIFI if it has been selected properly. When the WIFI configuration is successful, there will be voice prompt. (If you don’t have audio equipment, please see the picture prompt)

(1) Network Camera in Network; Select the corresponding UID

(2) Enter the camera password (the default password for the camera is admin).

(3) Click the completion button in the upper right corner to complete the addition of the camera.

Hot-spot connection (only suitable for devices with WIFI modules)

(1) The camera is powered on and waits for the completion of the self-inspection (if it fails to do so, press the recovery key for a long time to restore the factory settings).

(2) Open the WIFI search, choose the name of WiFi beginning with IPCAM-xxxxx, and enter the original password 01234567 (if you change your password, enter your modified password) as follows:

(3) After successful connection, the method of use is the same as that of wired connection.

4G Connection (only for devices with 4G modules)

(1) 4-G hot spot connection is shown below. After completing the 4-G hot spot wireless connection, the second step of Anzhao wired connection method begins to connect the device, close WiFi, open data flow, click on the device to connect, or scan the serial number of the fuselage (SN two-dimensional code above the fuselage) to connect, click on the camera to preview, such as Figure:

Function introduction

Introduction to real-time preview interface

1.Mirroring inversion + picture reversal

2.Lens zooming-in+ zooming-out and focus

3.Setting and invocation of presetting bit

4.Camera mode (infrared mode +full-color pattern + intelligent model)

5.Off

6.Sound opening and speech pattern

7.Quick photo

8.VCR

9.HD model

Cloud deck and presetting

1. Cloud platform control

⑴ Click the sliding screen on the real-time watching interface to control the camera rotation.

2. Presetting

⑴ Click the presetting icon and enter the presetting management interface.

⑵ Add the presetting: Several presetting could be added with the limit of 255.

⑶ Delete the presetting: Edit the set presetting by clicking.

The preset shortcut command table

PTZ Dome Camera Instruction List 2.5 Inch WI-FI Dome Camera Instruction List

Function Mode Of Operation Function Mode Of Operation

Camera universal address Address code 255 group first cruise preset 1-8（Dwell time 5 seconds） Call 65 Preset

Enable Preset cruise line Call 71 Preset group second cruise preset 9-16（Dwell time 10 seconds） Call 66 Preset

A cruise preset for 4 seconds Call 75 Preset group third cruise preset 17-24（Dwell time 15 seconds） Call 67 Preset

A cruise preset for 8 seconds Call 76 Preset group fourth cruise preset 25-32（Dwell time 20 seconds） Call 68 Preset

A cruise preset for 10 seconds Call 77 Preset group fifth cruise preset 33-40（Dwell time 30 seconds） Call 69 Preset

A cruise preset for 15 seconds Call 78 Preset Group sixth fourth cruise preset 41-48（Dwell time 60 seconds） Call 70 Preset

A cruise preset for 20 seconds Call 79 Preset group seventh cruise preset 49-56（Dwell time 90 seconds） Call 72 Preset

Set the limit point A left Call 91 Preset group seventh cruise preset 57-64（Dwell time 120 seconds）） Call 73 Preset

Set the limit point B right Call 92 Preset clear all of the presets Call 77 Preset

To enable A, B two scans Call 93 Preset Start A ,B Low speed scan Call 87 Preset

To clear A, B two scans Call 94 Preset Start A ,B medium speed scan Call 88 Preset

A 360 – degree scan, and A, B two scanning speed Call 65、66、67、68 Preset, the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degrees Start A ,B fast scan Call 89 Preset

clear all of the presets Call 60 Preset clear all of the preset Call 90 Preset

360 degree scans  （Only applicable few model） Call 99 Preset Restore the factory Call 94 Preset

Forced light off （Only applicable few model） Call 88 Preset

Forced light on （Only applicable few model） Call 89 Preset

Auto control light  （Only applicable few model） Call 90 Preset

Restore the factory Call 96 Preset

Video playback and Download

Warm Tip: To watch and download remote videos, SD cards need to be inserted, while local videos are saved in the APP installation device.

1. Select the local or remote video to play, and control the playback speed. For example, select the local video, as shown in the figure:

2. Remote Video Download

Click on the video file in the video list interface, then click on download, the video file will be downloaded automatically. The downloaded video file will be saved in the local video-download interface. After the video download is completed, you can click on continue to download, continue to download other video files, or click to view, and automatically jump to the download record. Like an interface.

Remote Video Search
In the video list interface, Search options are available to Video file length: 15-900 seconds can be set, default is 600 seconds.

select the video search range as needed.Note: Set the setting range on the reference software interface.

Note: Some models only support 15-600 seconds.

Alarm Setting

1.open the Alarm Setting

2.The Level settings;

High: Sensitivity value is more than 75;

Medium: Sensitivity value is about 50

low: Sensitivity value is less than 25.

Action with Alarm

1.Alarm Notification

Choose to turn on, indicating that the alarm will send a push message to the mobile phone.

2.Alarm SD REC

Select Open to Save Alarm Video to SD Card

3.E-mail Alarm with Pictures

Select to open, indicating that the alarm sent pictures to the designated mailbox

4.Save pictures to FTP server

Select Open to save alarm pictures to designated FTP server

5.Save videos to FTP SERVER

Select Open to send alarm video to designated FTP server

6.Picture num

Picture capture number 1-3 can be set up (part of the model support)

7.Set alarm ringing linkage

Choose to turn on, indicating that the camera will give an alarm sound when alarming, the type of sound, the duration of the call can be selected (part of the model support)

FTP Setting

1.Server Address：Fill in the erected FTP address.

2.Server Port：Fill in the port of FTP.

3.User Name and Password Fill in User Name and Password Setted in FTP Server.

4.After filling in, click the APPLY; finally, you can click the TEST FTP SETTOMGS to check whether you can send the picture to the FTP server.

Audio Setting and Video Setting

1.Audio Setting

⑴Linear input and microphone input settable.

⑵When the audio input type is microphone input, the input volume and output volume are 80 and 95, respectively, and some models are 14 and 9.

⑶When the audio input type is linear input, the input volume and output volume are 10 and 95, respectively.

2.Video Setting

⑴Bit Rate

The rate of the first bit stream and the second bit stream of the device can be customized.

⑵Frame rate

Frame Rate of First and Second Bit Streams of Customizable Devices.

⑶Image quality

1-6 can be set, default is 1, the smaller the value, the better the image level, the larger the bit stream.

⑷Video format

50 Hz and 60 Hz settable.

Email Setting

Send e-mail to QQ e-mail as an example:

Smtp Server: smtp.qq.com

2.Server port: 465

3.Encrypt Type: SSL

4.User Name and Password Fill in QQ Account and Authorization Code

5.Send To: Mailbox for Receiving Alarm Pictures.

6..Sender : Sender’s mailbox address, here is QQmailbox, for example.

QQ mailbox address should be filled in; (same as user name).

7.Subjects and information can be filled in at will.

8.After filling in, click the application button, and finally click the test button.Check if you can send an alarm message.

Local Picture

1.Click on the icon and enter the local picture sub-ID of the picture playback interface to save the click Edit to delete the picture.

2.Select the image you want to delete and click the button.

Camera Setting

Manual Download

PDF Manual Download : CamHi Instructions for use – Camhi 下载

Camera list display mode

Click the camera list interface icon  to select the camera list in large or small image mode.

Sidebar settings

Click the camera list interface button, or swipe the screen to the right in the camera list interface to enter the APP sidebar. The APP name is displayed on the sidebar. the below displays APP version.

Local file

Click Local File to enter the local file interface. This interface displays all the local videos and pictures saved by this camera on this phone. Click on the file to playback the video file or view the local picture. Click the Edit button to delete the file.

More

Click the More button to check whether the APP has obtained the notification permission of the mobile phone. If the display is not enabled, the APP cannot send the alarm push message. Clicking enabled, you can jump to the setting interface to open the notification permission.

Video/Image search and view

Local recording playback and download

Find the camera to be viewed in the camera list interface, click the icon, select the recording page, the recording file will be displayed, you can sort according to the size and length of the video file, click the button, you can save the video file to the mobile phone album. Click the edit button, it can delete the selected video file.

View local snapshot images

Click on the image page in the local file interface, the local snapshot images will be displayed, the images will be sorted according to the capture time, click the preview thumbnail to view the image, click the button, you can delete or save the image to the album.

Remote video playback and download

Remote video playback

Click the button “camera list interface” to enter the remote recording list interface. The APP searches for the last 6 hours of video files by default. You can customize the sorting according to the recording time, click the video file, and then click play to playback the video files in the SD card of the device.

Remote video download

Click on the video file in the recording list interface, and then click Download, the video file will be downloaded automatically. The downloaded video file will be saved in the local recording interface. After the video download is completed, you can click to continue downloading, continue to download other video files, or click view, will jump to the local recording interface automatically.

Remote video search

Click the button on the recording list interface, the search option appears, you can select the recording search range as needed.

Search time range is optional

Function settings

When the camera is online, click the camera list interface or the live interface icon to enter the camera parameter setting interface.

Basic settings

Wifi settings

Display the WIFI network connected to the current device

Click to get the wireless network around the device, the device will search for the WIFI network in the current environment automatically; select the password to configure the WIFI of the current device.

Change password

The access password of the camera can be modified. When ticking display password, the password will be visible.

Alarm settings

Alarm management and notification

Alarm push

Select On to indicate that a push message will be sent to the phone when alarming.

Device alarm

1.Motion detection alarm

Select On to indicate that the device has enabled motion detection. Clicking adjust motion detection, it can draw motion detection area and adjust motion detection sensitivity (This function is suitable for some models.)

2.Sound alarm

Select On to indicate that the device with microphone function. When the surrounding sound is greater than the intensity of the device check sound, trigger an alarm, click to adjust the sound alarm, you can adjust the sound alarm sensitivity

Alarm Linkage

Alarm capture to SD card

Select On to indicate that the alarm capture picture is saved to the SD card.

Alarm recording to SD Card

Select On to indicate that the alarm recording file is saved to the SD card.

When the alarm is triggered, the device issues a siren

Select on to indicate that when alarming the camera will sound an alarm. Siren type and the duration of the siren is optional

Email alarm linkage

Select On to indicate that the device will trigger the alarm and send a picture to the mailbox. Click Configure Email to set the mailbox information.

Send an email to the QQ mailbox as an example:

Smtp server: smtp.qq.com

Port: 465

Secure connection: SSL

Username: QQ number of the outbox

Password: Authorization code of the outbox QQ mailbox

Receiving address: the mailbox that receives the alarm picture

Sender address: sender email address, here is the QQ mailbox as an example, you need to fill in the QQ email address (consistent with the user name). Subjects and content can be filled in casually. After filling out, click the Apply button, then click the Test button to check if you can send an alarm email.

FTP alarm linkage

1.Alarm recording is saved to FTP

Select On to indicate that the alarm recording file is saved to FTP.

2.alarm capture saved to FTP

Select On to indicate that the alarm capture image is saved to FTP.

Click Configure FTP to set FTP information.

Server address: Fill in the erected FTP address

Port: Fill in the FTP port

Username and password: Fill in the username and password set in FTP

After filling in, click the Apply button, then click the Test button to check if you can send an alarm picture to FTP.

Picture capture number setting

You can set the number of alarm capture pictures, 1-3 sheets are optional

This function is suitable for some models.

Audio/Video management

Video settings

Code rate

Can customize device’s code rate of first code stream and second code stream

Frame rate

Can customize device’s frame rate of first code stream and second code stream

Code level

1-6 can be set, the smaller the value, the better the image level, the larger the code stream

Video system

50Hz and 60Hz optional

Audio settings

Input volume

Adjust the input volume of the device

Output volume

Adjust the output volume of the device

SD Card recording and capacity

SD Card plan recording

Whether to enable recording

Select on, the device will save the recording to SD card

Recording file time

Can adjust the length of each recording file manually.

Recording time period

1.Simple settings

Select Simple settings, the recording time period defaults to Monday-Sunday full-day recording.

2.Advanced settings

Select advanced settings to customize the time period for each day of recording manually

Enter the advanced settings interface, click the quick edit button, select the time period to be recorded, you can customize the recording time period; edit it, clicking the Finish button to save the settings.

SD Card settings

Can view the total space and free space of the device SD card, can format SD card

System settings

Device time settings

1、Synchronize device time to phone time

2、The device time zone can be set. After the time zone is set successfully, the device will restart automatically.

Initial settings

Restart the device

The camera will restart after clicking

Restore factory settings

The camera will reset after clicking

Device information

Can get the device information of the camera: including device name, device type, Network type, number of user connections, software version, IP address, Subnet mask, gateway, DNS, etc.

Check for updates:

After clicking, the camera will check the firmware version automatically. If there is a new version, it will prompt for updates, click to upgrade online

(This function is suitable for some models)

Function description of live broadcast interface

Ordinary camera interface

The ordinary camera monitoring interface is displayed in the small screen mode by default. The function selection button is displayed at the bottom of the screen. More function keys can be called to slide to the left in the blank space. The function description of the buttons is shown in the figure below.

Note: Some functions require device support

PTZ function:

For devices with PTZ function, use your finger to swipe the live video, the camera will rotate according to the direction of the finger.

Exit the live interface:

Press the blank space and pull down on the small screen interface or click the back button to exit the live interface.

Panoramic camera interface

The panoramic camera will have different live broadcast interfaces depending on the model. It subjects to the connected model. The key function description as following:

Exit the live interface:

Press the back button to exit the live interface

View the camera

After adding the camera for a few seconds, wait for the camera to connect to the camera automatically, prompt the online description to view the camera video, click on the camera that displays online to enter the camera live interface.Camera status description:

Connecting: At this time, the camera is establishing a connection with the network camera. According to different networks, the connection time is different.

Online: This status indicates that the device is connected properly; click to view the video;

Not connected: This status indicates that the device is offline

Password error: This status indicates that the camera login password is wrong. Clicking on the camera in this state will pop up the Change Password dialog box.

Add camera

Install the APP, connect the mobile phone to the WIFI network, enter the APP and click the Add Device button to enter the Add Device interface. If it is the first time to use or restore the factory settings: the camera is not connected to the network, clicking the new device; the camera that has connected to the network, clicking on the device in use

New device add

After clicking the “New Device” button, power on the device, wait for about 30 seconds, confirm that the device is working, click next.

Connected to Network cable

If the device is connected to the network cable, click the “Connected Network Cable” button, the APP will search for the UID of the device in the current LAN automatically. Selecting the UID to be added and click the Add button, the device will search for the nearby WIFI signal automatically to enter the wireless configuration interface. Enter WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI temporarily, click the “Do not configure, directly add” button, adding camera fter confirmation.

Un-connected to Network cable

If the device is not connected to the network cable, click the “Un-Connected to Network Cable” button to enter the interface for selecting the network type.

Sound wave configuration network support equipment: PTZ Camera, Card type camera, Bulb camera, Small flying saucer camera, etc.

AP configuration network support equipment: Box camera, PTZ Camera, Speed dome camera, Big flying saucer camera, etc.

Sound wave configuration network

When the power is turned on, the device will enter the waiting state, and the device will send out a “beep” sound intermittently. Click Next to scan the QR code of the device UID number with the mobile phone. If there is no QR code, click Skip. Enter the password of the WIFI signal to be configured, click to start the sound wave configuration, the system will configuration WIFI automatically. After WIFI configuration successfully, there is a voice prompt

AP configuration network

When the network cable is not connected, turn on the power, click to add, the APP will search for hotspot signals of nearby cameras automatically. The hotspot format is IPCAM-XXXXXX, the password defaults to 01234567. Selecting the hotspot of the camera to be added, clicks connect. After connecting successfully, enter the device add interface, click Add, enter the wireless configuration interface, enter the router’s WIFI password, click “Configure wifi and add”, after WIFI configuration successfully, jump to the device list interface; if you do not want to configure WIFI, click the button ” Don’t configure, add directly”, add camera after confirmation.

Note: AP configuration network needs to open the phone’s GPS function first.

Add device in use

Scan QR code

Generate a QR code by using the online QR code generation tool, and then scan the QR code through the mobile APP to scan and add.

Search for nearby devices

1、Click the button “Search for nearby devices” to search for the ip camera in the wireless network where the phone is located, and select the corresponding UID.

2、Enter the camera password (the camera default password is admin)

3、Click the button “Add” to add a camera.

Delete camera

In the device list interface, long press the camera to be deleted or click the button “setting” to enter the camera setting interface, click the button “delete device” to delete the added camera.

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function. Settings like below.

The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page. When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size. After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:
send alarm and pictures to email
send captured pictures to assigned FTP server
send video recording to assigned FTP server
capture a picture, then save to TF Card
Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)
linkage Preset: after the alarm, call preset
alarm capture quanity, setting as required (1-3 pieces)

If you want set Email alarm, please tick ”E-mail Alarm and Send with Picture”. and then click “Email setting”

3. Setting Email

The items in above picture is mandatory fields need to fill in. If the filled content is not qulified, the setting will not be successful. After writing completed, click Apply firstly, then testing, it will reminder testing successfully when finished.

Note:

The server of sending email should support POP3 protocol. In order to strengthen security and reduce spam, Many mail server closed this protocol at present. So users need to check if the server support POP3 before choose mail server, otherwise the mail can not send successfully.

For some mail server using SSL certificate, it must enable SSL option, then can send email successfully.

Some mailboxes require additional security settings, such as Gmail messages, you need to log in to your google account, open to allow less secure apps in “Sign-in & security” page.

If your Gmail mailbox opened “2-Step Verification”, then you need to set up a separate “app passwords” for camera login,

How to set up “app password” you can click on the “Learn more” to get help

If you do not know the security settings of other mailboxes, we recommended use Gmail.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

How to set alarm to upload pictures and video to the FTP server

1. Setting motion detection

If you want to monitor a zone fixed, when the zone has exception, it enables alarm, you can choose motion detection function.

Settings like below. The equipment can support 4 zones setting, you can enable it through tick the option box at the bottom of page.

When enable a zone, the zone box will display on the screen, and list zone number, moving mouse to this zone box, you can drag the box to any position; also can move mouse to red box at the bottom right corner, drag it to change the size.

After setting, click apply, motion detection will take effect.

2. Setting alarm Linkage

When alarm triggered, the equipment will alarm with many ways, as shown in below picture:

send alarm and pictures to email

send captured pictures to assigned FTP server

send video recording to assigned FTP server

capture a picture, then save to TF Card

Recording a video for 15 seconds, then save to TF card (including 1-3 seconds warning before video)

linkage Preset: after the alarm, call preset

alarm capture quanity, setting as required (1-3 pieces)

If you want set alarm to upload pictures and video to the FTP server, please tick ”Save Picture on the FTP Server” and ”Save Video on the FTP Server”. and then click “Email setting”

3. Setting FTP Server

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

4. Setting alarm time

The equipment will trigger alarm only after detected alarm in protection period. So you need to select which time to set protection carefully.

Note: When setting time, please adjust system time firstly.

Timing capture and timing record of SD card

1.Timing capture

Choosing “save image to SD Card” or “save images to FTP server”, at a regular interval (can be set like above picture), the device will capture images saving to SD Card.

Click “FTP” into set FTP

Note: If using FTP function, you need to apply the user name and password from FTP Server firstly, and apply a certain storage space at the same time, also asking the user have anthority to write and build sub-directory to storage space.

2. Timing record

Video file duration: can set video file duration, default is 600 seconds.

Open video: can choose whether open video to TF Card

Stream: can set recording stream

recording time: set timing recording time as required

then confirm the camera support SD card and insert SD card, as shown in below picture:

How to view pictures card and download video of SD

Click “SD card” button in IE home page of camera.

Page will display the date of picture and video, select date.

Images folder to store pictures, record folder store videos.

Open images folder, click the images file name directly view picture.

Open record folder, click the record file name to download video.

CAMHI IP Camera Port mapping setting method

Please setup the IP address to be Static IP address.

2.Please modify HTTP port number.

The device HTTP port mapping to the external network router,
“External ports”: This port is corresponding to the access requirement of outside network
“Internal Port”: port for this equipment
“Service agreement” selects “ALL”
“IP address”: LAN IP address of the camera.

NOTE:
If your router supports UPNP function, you can also use UPNP port mapping automatically.
UPNP stands for universal plug and play, if you started UPNP, once the IP camera was connected into the LAN, it will communicate with the router of the LAN.
It will request the router to open a port to forward its own port. User doesn’t need to log in the router to set the port forwarding.

users in the use of the function, need to confirm a router also is enabled UPNP; Because many router model, not necessarily can very good support UPNP, testing and supporting the router is very good with, or suggest not start the function. At present test and TP-LINK router cooperate good.

The post CamHi Pro Tutorial Guide first appeared on NVR IPCAMERA SECURITY.

ONVIF Camera Discovery and Stream Troubleshooting Guide

M.Salih ASLAN — Mon, 17 Apr 2023 05:54:57 +0000

ONVIF Camera Discovery and Stream Troubleshooting Guide This article will outline some troubleshooting that can be performed for device discovery, streaming issues, PTZ issues, and signal input issues.

ONVIF Camera Issues

Operate with standard ONVIF Profile S API, which is commonly used by most IP cameras. This encourages an easier setup process when adding cameras to the Server and is used for communication between the IP camera and the Onvif.

This article will outline some troubleshooting that can be performed for device discovery, streaming issues, PTZ issues, and signal input issues.

**NOTE: If you are adding a third-party camera to DW Spectrum® and are having similar issues, please use the following articles or consult with the camera manufacturer for assistance.

Load More :

Enabling ONVIF On HikVision Cameras

Enabling ONVIF On AXIS Cameras

Adding Devices Manually To DW Spectrum

Supported/Affected Devices

DW MEGApix® Camera Series

DW Blackjack® Series

Identifying the Issue

To troubleshoot devices that are having issues being discovered on the network, it is recommended to download and install ONVIF Device Manager (ODM) to the computer that the DW Spectrum® Server software is installed on, or on a computer that shares the same LAN as the Server.

This application is compatible for Windows OS only, but is a great tool for troubleshooting camera issues. If the Server is not using a Windows OS (Ubuntu/Linux or Macintosh), install ONVIF Device Manager on a Windows PC on the same LAN as your troubled ONVIF camera.

Device Discovery Issues

If your camera adheres to the ONVIF standard, DW Spectrum® IPVMS should be able to automatically discover the camera if it is on the same LAN as the Server.

If DW Spectrum® does not discover your camera automatically, possible causes may include:

Network Issue – the camera is on a different network, IP address assignment is incorrect, multicast is disabled for your LAN, failing network hardware, etc.

Device Issue – the camera incorrectly processes ONVIF requests, camera firmware is out of date, camera is experiencing software issues, camera is not powering, etc.

Using ODM to Find an ONVIF Camera

To scan for an ONVIF camera with ODM:

Launch ONVIF Device Manager (ODM) on the computer that is hosting your DW Spectrum® Server or on a Windows computer that shares the same LAN as the Server.

Enter the User ID and Password of the camera’s ONVIF profile.

If you do not see your camera listed in the Device List and know the IP address of the camera, enter the camera’s IP address into the Search box.

If the camera is still not discovered by ODM, the issue may be occurring because the device is presently unreachable with the current network configuration or because the device is not processing ONVIF requests correctly.

Power cycle the camera. Turn the camera’s power off, then back on to reboot the device.

After allowing the camera to reboot, search for the camera with ODM again.

If the issue persists and you have confirmed that the camera is powering on, proceed to the next troubleshooting step.

Confirm that the camera is connected to the same network as the Server.

Check the network cable connection between the camera and its PoE switch (or PoE injector).

If the network cable appear to be securely connected to the camera network, try to connect with the camera’s web client using a web browser.

Even if the camera is not being discovered by DW Spectrum® or ODM, you may still be able to access the camera’s settings. Otherwise, proceed to the next troubleshooting step.

If the camera is still not being discovered by DW Spectrum® or ODM, there may be an issue with the device itself.

Factory Default the camera. If you are able to connect with the camera’s web client, use the initialization/reset options to default the camera.

If you are not able to connect with the camera’s web client, use the Manual Reset button of the camera.

**NOTE: Some camera models cannot be physically opened and do not have a manual reset option. Check the camera’s user manual if you are unsure if the camera supports this option.

After defaulting the camera, test with ODM again to see if the camera can be discovered through ONVIF.

If you successfully discover the camera, connect with its web client to confirm that it is using its latest firmware version and that it is assigned to the camera network.

**NOTE: For more information on assigning cameras to a sub-network, please read Assigning A Static Address To New Or Defaulted Cameras.

If you are still unable to discover the camera after power cycling, factory defaulting, and confirming that the camera is connected to the network, you may want to bench test the camera.

If possible, uninstall the camera and separate it from its original connection to test with another PoE switch or PoE injector, a different network cable, and/or directly at the NVR.

Streaming Issues

Using ODM to Test an ONVIF Stream for No Signal

If DW Spectrum® IPVMS was able to discover the ONVIF camera, but when trying to view video through the DW Spectrum® Client you experience streaming issues, you can use ONVIF Device Manager (ODM) to test the video stream.

Some streaming issues may include:

DW Spectrum® Client does not display camera video and shows “No Signal”

Camera streams MJPEG instead of an h264 stream

Camera does not provide a secondary, low-resolution h264 stream

To test an ONVIF stream:

Using ONVIF Device Manager (ODM), enter the camera login, then select the camera from the Device List.

Next, Click the Live Video button for the camera.

If the video stream shows “No Signal” in ODM, reboot the camera and try again. If the video still does not display, you can copy the RTSP stream at the bottom of the video window in ODM and try to view the camera using a supported streaming client (e.g. VLC Player) or see if you can view the HTML5(MJPEG) video stream through the camera’s web client.

If the RTSP stream does not work, there may be an issue with the camera or with its firmware.

MJPEG Stream Shows Instead of an h264 Stream

The ONVIF camera should be able to stream an h264 stream (or h254, depending on model) through the DW Spectrum® Client. If when trying to view a camera’s main video stream through DW Spectrum® only results in the MJPEG stream displaying, use ODM to check for an h264 stream.

To check for an h264 stream:

Using ONVIF Device Manager (ODM), enter the camera login, then select the camera from the device list.

Next, click on Video Streaming.

At the bottom of the video window in ODM, click on Encoder and resolution to open the dropdown list.

Check for h264 with the necessary (highest) resolution. If you do not see this, then there may be an issue with the camera or with its firmware.

Camera Does Not Provide a Secondary Stream

The ONVIF camera should be able to provide a primary (high-resolution) and secondary (low-resolution) h264 stream. The secondary steam is utilized by DW Spectrum® IPVMS for processing features such as motion detection, camera analytics, and constant recording.

If you cannot see the secondary, low-resolution video stream through the DW Spectrum® IPVMS, use ODM to check for the secondary profile.

**NOTE: If the camera’s secondary stream resolution is greater than 1024×728, the media server will disable motion detection unless the Force motion detection for the stream setting is enabled (Camera Settings > Expert).

To check for a secondary, low-resolution h264 stream:

Using ONVIF Device Manager (ODM), enter the camera login, then select the camera from the device list.

Next, click on Profiles.

The list of stream Profiles will display.

Select the secondary stream, then click on Video Encoder Configuration.

Check the encoding codec and resolution settings for the secondary, low-res profile.

If there is only a high-resolution profile available, the camera may not may not allow a secondary resolution streaming profile (typically, older cameras) or there is a device issue. If the low-resolution stream only has an mjpeg codec, it may also indicate a device issue.

PTZ Issues

When encountering PTZ issues through the DW Spectrum® Client, ODM can be used to test the camera’s ONVIF communication for the PTZ controls.

**NOTE: To troubleshoot PTZ issues for the DW Spectrum® GUI, check out PTZ Auto-Focus and Camera Control in DW Spectrum.

Checking PTZ Issues

To test the PTZ communication of the camera:

Using ONVIF Device Manager (ODM), enter the camera login, then select the camera from the device list.

Next, click on PTZ control. If there is no PTZ control option in the ODM, check that the camera does indeed support a PTZ function. Additionally, you can check in the camera’s web client for PTZ options as well.

**NOTE:  PTZ Auto-Focus and Camera Control in DW Spectrum

The PTZ control window will display with PTZ control buttons overlaying the camera video.

Click-and-hold the PTZ control buttons to test the PTZ function of the camera. If the camera should have PTZ capabilities and does not respond, it may be due to an issue with the camera or with its firmware.

If you need to test the PTZ presets of the camera, you can do so in the Settings box.

Signal Input Issues

If the single input (DI) on the camera triggers, but the DW Spectrum® Client does not respond, you can use ODM to check the change log for a state change.

To check for events in ODM:

Using ONVIF Device Manager (ODM), enter the camera login, then select the camera from the device list.

Next, click on Events.

The Events log of the camera will display. If the camera is communicating event state changes, the log will show the time, input token topic, “changed”, and the state (true/false). If these events are not being shown, there may be an issue with the camera or with its firmware.

If the camera continues to appear unresponsive, please contact Technical Support for further assistance. If this is a third-party camera, please contact the camera manufacturer for further assistance.

The post ONVIF Camera Discovery and Stream Troubleshooting Guide first appeared on NVR IPCAMERA SECURITY.

XMARTO NVR WiFi PTZ Camera System FAQ

M.Salih ASLAN — Sat, 04 Feb 2023 20:22:23 +0000

XMARTO NVR WiFi PTZ Camera System FAQ

How to set presets & auto-patrol for xmartO PTZ cameras?

The xmartO WT series, DZ series and DPM series PTZ cameras support up to 8 preset points.

Definition of ‘presets’: PTZ cameras can be navigated to view different areas. Presets record the key points so you can reach the recorded poinits with one tap.

Auto-patrol: a feature xmartO developped based on preset feature. The camera patrol the preset points back and forth. AKA auto-cruise, auto-scan.

1. Set preset points

While viewing the camera, tap PTZ icon to enter PTZ menu; then tap Preset to enter preset menu. Use the joystick to navigate the camera to the 1st point, tap ‘Add Preset’ to save the point 1; then navigate the camera to next point and tap ‘Add preset’ to save the point 2…you can save up to 8 points.

2. In the preset menu, you can tap ‘Go to‘ to reach the preset points.

3. Start Auto-patrol

a) If your camera does not have optical zoom, tap the image, on right you will see the A icon. Tap the A icon the camera will start to patrol the preset points.

b) If your camera is the version with optical zoom, well it has higher level chipset inside. The Auto-patrol is a bit different. In preset menu, tap ‘Shortcut mode’, type in ’13’ and tap Go to, the camera will start to patrol the preset points.

4. Stop Auto-patrol

Tap any of the direction on the joystick will stop the auto patrol.

Tips: cameras added to xmartO NVR have the same steps. It’s similar to on the NVR. Only the NVR’s UI is a bit different and the A icon is in the middle of the joystick.

Read Next : How to Set up Alexa for Blink devices

View XMARTO WiFi cameras on PC

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions. It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Below are the basic instructions of using CMS on your computer. If you need detailed user manual of CMS, you can download it from our website: https://xmarto.com/pages/download

Also, you can click More Function-System Message-Open the manual to find more details of xmartO WallPixel CMS.

1. Download xmartO WallPixel CMS Software
Link: https://www.xmarto.com/downloads/

2.Installation and operation

Step 1: Run the xmartO_WallPixel_for_PC_Setup.exe installation package.

Step 2: Select the language that your system needs to use.

Step 3: Read and accept the agreement.

Step 4: Select and determine your software installation path.

Step 5: After the installation is successful, immediately run and use.

3. Login

3.1 Local Login

Default username: admin
Default password: no password, leave it blank

For security reason, we suggest you set a password after you are logged in.

3.2 Cloud Login

Use the app account: Enter the username + password of the app account on the cloud login interface to log in.

Register an account:Click on the registered account in the cloud login interface, enter the mobile phone number / email (if using the mobile phone number to register, you need to add the mobile phone number area code), click OK, enter the password and verification code and click Register now, after verification, you can complete the registration.

Forgot password:Click on the forgot password in the login interface, enter the registered account to obtain the verification code, enter the verification code and the new password and click OK to reset the password.

4. Add Device to CMS

You can add devices to the CMS in two ways:

Method 1: After adding the device using the mobile APP, directly log in to the CMS using the APP account password, and you can view the device you have added in the CMS system;

Method 2: Please make sure that your device is equipped with a network or a network cable, log in to the CMS, and click the add button in the upper right corner.

Add IP / DDNS: manually enter the device “IP / DDNS + port + channel number + device password”, select “type” according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.

Cloud ID addition: manually enter the device “cloud ID number + channel number + device password”, select “type” according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.

LAN search device addition: select the device management in the function bar below the system, click the interface refresh button, wait for the device to be searched, check the required device and click add (enter the device IP / ID to quickly find the need to add device)

5. Live View
The xmartO WallPixel CMS allows you to view cameras on your computer both locally and remotely.

5.1 Main Menu Introduction of CMS:

Playback: Click to playback videos stored in your hard drive

Device Management: Manage your device(s)

User Parameter: Some basic settings of CMS

Record: Record short videos of live view cameras, videos will be stored to your computer

Screenshot: Take snapshots of live view cameras, pictures will be stored to your computer

Disconnect All: Turn off live view of all cameras on CMS

Screen Number: Choose how many cameras you want to display on one screen, the CMS allows you to view up to 64 cameras simultaneously

More Function: More basic functions of CMS, including creating user, setting password and etc.

5.2 Multi-channel Viewing
CMS allows you to view up to 64 cameras simultaneouly. So if you have multiple systems, you can view all cameras in multiple systems simultaneously on this CMS.

5.3 Record and Snapshot
CMS allows you to record short videos and take snapshots when live view cameras, videos and snapshots will be saved in your computer. You can change the storage path here as shown in the picture.

6. Playback
CMS allows you to playback your history videos stored in hard drive. With this CMS, you can playback videos stored in hard drive or micro SD card from all over the world. Detailed instruction as below:

a. Click “Playback” on bottom navigation, it will pop out message “Close the video being played?” Choose Yes.
b. Select a window on left(1), select a channel from the device(2), choose the Record Type, select a date(3), and click “Retrieval”(4). The CMS will start playback videos of that channel immediately. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.

c. You can record short videos or take snapshots while playback videos. Videos and snapshots will be stored to your computer.

7. Backup
CMS allows you to download and backup videos to your computer.
The downloaded video files are in .mp4 format, you can playback with any player.

Detailed instruction here:
Click “Playback” on bottom navigation, select a device channel, choose Record type, select a date and then click “Download” on bottom right. You’ll see below interface with a list of all recorded videos.

Videos will be saved to your computer, as shown in below picture. You can also change the storage path.

8. User Management

8.1 Change admin password
Click “More Function” on bottom navigation, choose “System Message” and click “Change Password”. Keep the old password blank, and enter your new password, confirm your new password, and click “Confirm” to save it.

Something important need to pay attention to:
If you have once installed old ESeeCloud version on your computer and plan to upgrade to this new one, you need to uninstall the old version from your computer completely, and delete related files. Then install this new version, otherwise the new one does not work on your computer.

Here is how to uninstall the old one and delete the related files from your computer:
1. Uninstall the current ESeeCloud software from your computer.
2. Go to the place where you install this software on your computer and delete the file named with ESeeCloud completely, usually it is stored here:  C:\Program Files (x86)\EseeCloud
3. Go to below path and delete the ESeeCloud file, as shown in below picture.
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud_Data
C:\Users\Administrator (or your username)\AppData\Roaming\EseeCloud

If the file is not shown there, then you need to check “show hidden files, folders and drives “, as shown in below picture.

How to view xmartO cameras on Mac?

EseeCloud is an updated CMS to preview, playback and backup the xmartO cameras/ camera systems on Mac.

1. Download ESeeCloud CMS Software
Download the EseeCloud CMS from xmartO website:
https://www.xmarto.com/downloads

2. Install and run ESeeCloud CMS on your Mac.
Install the CMS on your Mac and run it. If you have problem installing ESeeCloud CMS to your Mac, please refer to,

https://support.xmarto.com/?action=faq&cat=1&id=20&artlang=en

3. Login ESeeCloud
After that, you will be asked to type in the username and password. The default username is “admin”, default password is blank. For security reason, please set a login password to prevent unauthorized access.

4. Add Device to ESeeCloud CMS

4.1 Auto add, applies to add devices in LAN
EseeCloud CMS will search the devices in LAN automatically and display them in the Device Management list.

a. Click “Device Management” in upper navigation, you’ll see your device(s) listed there.
b. Select the device(s) and click Add. Your device(s) will be added to ESeeCloud CMS. They will show on upper right.

c. Go back to Live View, and click on the “play button”

behind each device to preview. If you want to view cameras from all devices at the same time, simply click “All Connect” at the right bottom. Click on the “stop button” behind each device to stop previewing cameras of this device.

4.2 Manual add, applies to add devices remotely
If you want to view cameras from a remote computer, you need to add the device to your ESeeCloud CMS manually on that computer.

a. Run and login ESeeCloud, then click “+” at top right corner. Or click “Device Management” on upper navigation.

b. You’ll see below interface. There are two ways to add device to ESeeCloud: Add cloud ID and Add IP/DDNS.
Add cloud ID: Add device to ESeeCloud with your NVR’s Device/Cloud ID. It is available for local and remote access.
Add IP/DDNS: Add device to ESeeCloud with your NVR’s IP address. It is available for local access only, so if you want remote access your cameras on this computer, choose the first Add cloud ID.

c. Type in the information required and click “Add”, the device is added to this ESeeCloud CMS, you can preview the cameras now.

Note: If you are adding xmartO VR camera, please turn on the Panorama.

5. Live View
5.1 The ESeeCloud CMS allows you to view cameras on your computer both locally and remotely. Please refer to below image for basic introduction of buttons.

5.2 It allows you to view up to 64 cameras simultaneously.

5.3 It supports all xmartO security camera systems and VR cameras. You can turn on panorama for VR cameras here, and also you can turn on the auto cruise.

6. Playback
The ESeeCloud CMS allows you to playback your camera videos. With this CMS, you can playback videos stored in hard drive or microSD card from all over the world. Detailed instruction as below:

a. Click “Playback” on upper navigation.
b. Select a window on left(1), select a channel from the device(2), choose the type(3), and select a date(4), click “Search”(5). The CMS will start playback videos on camera windows shortly. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.

Note: The ESeeCloud CMS allows you to playback 4 cameras at the same time.

7. Backup (It works in LAN network only)
The ESeeCloud CMS allows you to download and backup videos to your computer.
The recorded video files are in .avi format, you can playback with any player.

Detailed instruction here:
Click “Resource Management” on upper navigation, then select the channel you want to back up, select the type and date, click “Search”, you will see the recordings on the left. Click the “Download” icon to download the videos you want. Videos will be saved to your computer.

Videos will be saved to below path in default:

/Users/macusername/cms_data/cms_video_download/

You can change the storage path here:
Click the setting icon at upper right corner, then you’ll see below box. Click the three dots to change the storage path, and click Confirm.

8. User Management
8.1 Change admin password
The ESeeCloud CMS’s default username is admin, and default password in blank, means no password. For security consideration, we suggest you set a password for CMS after logged in. Here is how:

Click the “human” icon at upper right corner, then click Change Password. Keep the old password blank, and enter your new password, confirm your new password, and click Confirm.

8.2 Add new user
You can add new user for ESeeCloud CMS, here is how:
Click User Management on upper navigation, then click New, you’ll see below box.
Enter a username and remark name, click Confirm. (Remark name here is your nick name.)

Note: When you create a new user, you are not asked to enter new password for this user. It uses default password blank. You can change the password after logged in.

How to view cameras on the mobile app (WallPixel)

1. Download and install WallPixel App

Download the free WallPixel mobile app from App Store or Google Play Store and install the application on your phone or tablet.

WallPixel HD

2. Creating an Account

Tap the app, click “Register”, enter the required information to create an app account.
If you already have an account, login with your username and password.

After click “Register”, input your phone number or email address then the app will send you the verification code.

Check the email or text you’ve received and input the verification code.

Then you need to set a password and confirm it again. (The password should be a combination of 6-20 numbers or letters.)

At last, click “OK”,you’ll create the account successfully.

3. Adding NVR Device to App

Tap “+” at the top right corner, then tap the first option ” Wifi Camera Kit with NVR” to add your NVR device to the app.

4. Entering Device Information

Enter the required device information and click Save.

Cloud ID: This is your system’s Device ID, which can be found at the right bottom of your monitor. It is 9 digits. (NVR Device ID can also be found at NVR’s System setting – Network setting)
Username: Your NVR login username, default is admin. If you’ve set a new user for your NVR, use the new username here.
Password: Your NVR login password, default is empty, means no password, leave it blank. If you’ve set a new password for your NVR, make sure to type in the new password here.

* You can also scan to add your NVR device to the app.
a. Right click your NVR mouse, then click System setting – Network setting, click “Show QR Code”. The Cloud ID QR Code will be displayed.
b. Open the app, click + at upper right corner, then choose Scan and scan the QR Code displayed in your NVR’s network setting interface.
c. Enter your NVR’s login username and password, save the settings. Your device is now added to app. You can start live view cameras now.

5. Viewing Cameras on Phone

Once you click “Save”, the device will be added to your account and you’ll be directed to the device list page. As shown in below picture. Click the device to start live viewing your cameras.

6.View live video on mobile

Playback: You can playback the recorded videos in HDD on your mobile. Select any channel and click playback to review recorded videos of that channel.

Window: You can choose to view 1/4/6/8 cameras at a time.

Aspect Ratio:You can adjust the aspect ratio of the cameras’ image.

SD: Change live view resolution. You can select from HD or SD. HD means high definition resolution, while SD means standard resolution.

7.My account info.

Personal info: View your account information and change the password.
App setting: Some basic settings for your app.
Version: Your current app version.
Logout: Log out your current account.

How to view xmartO cameras on Alexa Echo Show?

Now all of our xmartO products can work with Alexa.

Pls see the details in the following link to view your cameras on Alexa Echo Show:

https://m.media-amazon.com/images/S/aplus-media/sc/37fa1474-c687-4fdf-af21-76a8b73f4b28.pdf

How to set camera’s light mode on the NVR? (solves black night vision)

The light mode of each camera lets you select which lights to use.

Click the camera image, it will pop-out a quick menu on bottom, pls click Color & Light-Light Model.

Infrared mode: uses IR LEDs only. At night you see B&W night vision. And the camera will then automatically adjust the day & night vision.

full color mode: flood lights stay on at night, you see color night vision.(Only cameras with floodlight can do it)

smart mode: B&W IR night vision when nobody detected, flood lights automatically turn on when people detected.

How to Upgrade xmartO IP camera firmware

OTA upgrade cameras firmware from APP (for standalone cameras)

For standalone cameras, in the APP device list, tap “…” at upper right corner of your device, choose “Settings”. It will show a red dot if there is a newer version.

Tap the red dot to upgrade your camera from OTA server.

It will take a few minutes to update your camera; and the update requires your camera to have good Internet connection.

Upgrade camera firmware from NVR

For multiple-camera systems, if you want to upgrade the cameras, you will need to do it from the NVR menu with an USB stick.

1. Please download the camera’s new firmware from xmarto.com or contact customer support for new firmware

2. Copy the firmware to an USB flash disk’s root directory (not in any folder)

3. Plug the USB flash disk to your NVR’s USB port

4. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.

The camera will be uprgraded and you will see a new version.

Tips: if your NVR has only 1 USB port, click Start, the NVR will start a 60-second count down. Within 60 seconds, unplug the mouse and plug the USB flash drive, your camera will be upgraded.

How to enhance WiFi connection between cameras and NVR?

While using XMARTO WiFi security camera system, customers may experience video freeze, video lag or even “no video” issue.

This is typically caused by weak WiFi signal from cameras to the NVR.

Based on 2.4Ghz WiFi, all cameras connect to the NVR’s own WiFi, just like your phones/ tablets connect to your home WiFi router.

In line of sight, XMARTO WiFi cameras can be mounted 1000ft (300m) away from the NVR. The camera system handles distance very well.

However, like any WiFi devices, the cameras do not handle obstacles very well. Each wall reduces its WiFi strength noticeably.

How Obstacles Affect Your Signal Strength

When your wireless signal is transmitted through various materials, such as walls and windows, the signal strength is affected. Though the NVR and wireless camera may be very close in proximity, you could still notice high signal interference if the signal passes through certain obstacles. For instance, if the signal passes through a concrete wall it will be severely weakened. Please reference the below chart to see which obstacles highly affect your signal and which do not.

Based on the facts, below are some suggestions of how to optimize your cameras’ WiFi connection.

1. Select a WiFi channel with least interference for your NVR

As the only hub, the NVR’s WiFi performance is crucial. To select a least-interfered WiFi channel for the NVR, ensures its performance not affected by other WiFi devices.

This is how to,

A) In NVR’s System setting – Network setting – WiFi setting. Click “Auto Select Channel“, the NVR will automatically select a WiFi channel with least WiFi interference.

B) For Japanese customers, you can choose region MKK and channel “Other” (channel 14) to avoid some WiFi interference.

2. Place your NVR and cameras reasonably

The NVR is the only WiFi hub, all cameras are WiFi devices that need to connect to the hub. Centralize the position of the NVR so it reaches all cameras well.

Principle of placing NVR and cameras: avoid any possibly avoidable wall, in the line from NVR to cameras.

Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.

Below are some more tips:

If there has to be obstacles between the NVR and camera, adjust the height of camera or NVR to avoid floor. Floors are normally heavier than walls.

Always find possible open between NVR and camera, mount camera and place NVR’s spot accordingly to allow signal to pass.

Metal walls (including metal garage gate) absorb wifi signal. Use extra extendable wifi antenna to bring camera’s antenna inside the wall. This also works for heavy concrete wall.

Try to keep camera and NVR’s antennas parallel to get better signal pick-up.

3. Bring the camera’s antenna through a wall

If a camera needs to be mounted behind a wall, you may use a WiFi antenna with extension cable to pass the wall.

Search “WiFi antenna with extension cable” on retail website like Amazon, you will find a lot of options.

Mount the camera behind the wall, drill a hole, wire through the hole to bring the antenna inside the wall.

4. Take advantage of XMARTO Dream Liner WiFi Relay technology
The xmartO Dream Liner technology uses cameras in middle as repeaters. That way, further cameras connect to closer cameras 1st, and then to the NVR as a group.

The latest G3 XMARTO WiFi camera systems do it automatically.

WiFi Relay

G3 Auto WiFi Relay

Here is an article about WiFi Relay,

https://support.xmarto.com/index.php?action=artikel&cat=1&id=32&artlang=en

5. Use a WiFi camera repeater

Add an RPT20 physical WiFi camera repeater for that camera,

6. Hard Wire Cameras
If you cannot get a camera to work via WiFi anyway, you should consider to hard wire that camera, especially when it’s PTZ camera.

Here is how to hard wire a camera,

https://support.xmarto.com/?action=faq&cat=1&id=50&artlang=en

How to pair a camera to an XMARTO NVR?

After you purchased an extra add-on camera, or when you want to swap a certain camera, you need to pair the new camera to your NVR.

1. Add by WiFi (for most cameras)

XMARTO’s “Add Cam by WiFi” feature makes this super easy.

1. Bring the camera close to the NVR, plug it to power.

2. On NVR screen, right click to enter main menu > Add Cam by WiFi. The NVR will search and add the new camera(s). Done.

The new camera will be added to NVR channel within a miniute.

What if: If this does not work, hold the camera’s reset button 6 – 10 seconds to bring the camera into config mode. Run “Add Cam by WiFi” on NVR.

2. Add with Ethernet cable (for cameras without reset key)

Another way: pair the camera with an Ethernet Cable.

1.Plug the new camera to power. Use an ethernet cable to hardwire the camera to your NVR’s LAN port.

2. On NVR screen, right click to enter NVR’s main menu > Camera Manage.

3. In upper box, click “Refresh” button to search the camera out. The camera will be listed out an initial IP address 192.168.1.xxx

4. Click to select the camera, then click in below box to select an empty channel.

5. Click “Match Code“. The system will start to pair the camera to NVR’s WiFi.

6. Within a minute or so, the camera will be successfully paired to channel and displays image. You can now unplug the camera and mount it to where you want.

How to set a closer camera as a WiFi repeater for a camera that is out of WiFi range?

Start from Generation 3 (NVR and camera with ver.3.0+), XMARTO WiFi camera systems come with AUTO WiFi Relay.

AUTO WiFi Relay: when a camera is having weak WiFi signal. It shall come in and out frequently. Such a camera will AUTOMATICALLY find a close-by camera as WiFi repeater, connect to that camera, thus to relay back to the NVR.

First of all, to get good WiFi connection for cameras, you should decide your NVR’s location and WiFi channel well.

1. Centralize your NVR location so it reaches all cameras well.

2. Use a WiFi channel with least WiFi interference, here is how,

A) In NVR’s System setting – Network setting – WiFi setting. Click “Auto Select Channel“, the NVR will automatically select a WiFi channel with least WiFi interference.

Dream Liner Auto WiFi Relay

Q1: How do I know whether the Auto WiFi Relay is on?

A1: It’s set on by default. Right click to enter NVR main menu – WiFi Relay, you can see the status.Make sure Auto WiFi Relay is checked.

Q2: How can I take advantage of AUTO WiFi Relay?

A2: Since it’s an auto feature now, you don’t need to do much setting job.

Here is our suggestions:

Before mounting your cameras, simply place all cameras where you want, plug them to power, wait up to an hour to see whether all cameras can stream smoothly to the NVR. If they do, mount them; if they don’t, adjust the location of your NVR, or a certain camera, till you get a stable connection for all cameras, then mount them.

When you do the test run, most cameras shall be able to connect directly to the NVR. A certain camera that is far, or with more obstables may have weak WiFi signal to connect to the NVR. It may come in and out. When it’s coming in & out, it trys connecting to the NVR as always. If it feels hard to connect, it will find an alternative – a middle camera as repeater.

This is an algorithm, it may take up to 30 minutes for the camera to form a relay chain; and suprisingly you may find it’s a changing relationship. Maybe in the morning the CAM2 connects to CAM1, in the afternoon you find CAM2 connects to the NVR directly.

It’s not hard to understand. WiFi signal is something invisible and changing. Maybe in the afternoon you had your iPad in your room, your NVR in the living room is less interfered, CAM2 finds the NVR itself a better hotspot to connect.

After the test run, as long as you have all cameras streaming well to the NVR, you can mount them to their tested spots. (regardless how many WiFi bars they give you)

If you do have a camera that is hard to connect after adjusting other cameras’ locations, you should go ahead to mount the other cameras, then come back to this very camera.

You have 2 solutions：

1. Hard wire that camera, here is how to,

https://support.xmarto.com/?action=faq&cat=1&id=50&artlang=en

2. Add an RPT20 physical WiFi camera repeater for that camera,

====

Version 2 camera systems

For customers who has older version 2 camera systems, you can manually set a middle camera as a WiFi repeater. Click to see more details

View More >>

How to enable PTZ camera auto tracking on the NVR/Phone ?

When you add the PTZ cameras to the exsisting system as add-on cameras:

Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking

On NVR version 3.2+

Click the image of a camera to pop-out the quick menu on bottom. Click ‘PTZ control’ to enter PTZ menu.

2. In PTZ menu, use the joystick to move the camera to where you want. Type preset ‘1’ and save. This point is saved as preset #1.

3. Enter ‘Auto tracking’ menu, check ‘Motion detection tracking’ and ‘Home point’, type preset 1 as the home point and Apply.

The camera will return to preset 1 after the tracking.

On the phone：

Run the app, click “…” at upper right corner of your device, Choose “Device Setting”

In “Smart Detection“, Enable the Motion Detection Tracking

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If your NVR firmware is earlier than 3.1.4.4, or your camera version is older than 3.6.28; you need to upgrade your camera/ NVR to obtain the auto track feature.

1. Update your NVR version to 3.1.4.4 or higher

Online upgrade: make sure your system is getting online condition.

Right click your NVR mouse>System setting>System Admin>System upgrade, choose Online upgrade, check upgrade when download finished, click Start.

2. Download the camera firmware 3.6.28,

https://www.xmarto.com/download/firmware/IPG5323_W_20210803_3_6_28_572010(1).rom

3. Put the file to your USB flash disk’s root directory, not in any folder.

4. Plug the USB flash disk to your NVR’s USB port.

5. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.

6. Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking

Now, your PTZ camera DZ2034/DZ20313, DT3034/DT30320, WT2054/WT20512, DPM2024 can achieve the auto tracking function when they connect to the NVR system.

==

XMARTO PTZ cameras has a lot of advanced features if you are interested. Please refer to the XMARTO PTZ camera command codes manual,

https://cdn.shopify.com/s/files/1/0628/9912/6502/files/XMARTO_PTZ_Dome_Camera_Command_Codes.pdf?v=1649837464

How to set home point for XMARTO Auto-Track PTZ cameras?

The XMARTO PTZ cameras have Auto-Track function. The Auto-Track is an AI feature that tracks activities and record.

It makes sure to record what happened even while you are not watching.

A concern comes along with the Auto-Track: would the camera track and view the wall or ground, and never come back to the entrance it was watching?

You can set a home point for the PTZ cameras. The camera will return to this key point after each track.

Follow below steps, you can set your default view point.

1. Set Home Point On APP

While viewing the camera in App, tap PTZ and use the joystick to move the camera to watch the spot you want. (such as an entrance)

Then tap Preset to enter preset menu.

In Preset menu, tap the + sign to add preset points.

The 1st preset point will be the home point.

The camera will return to this point after each track.

=>    =>

Tap the Edit sign, you can delete and change preset points, including the 1st home point.

2. Set Home Point in NVR Menu

If your camera is used with a NVR, you can also set the home point in NVR menu.

a) while viewing the camera on NVR screen, click the image of a camera, you will see a pop-out menu on bottom. Click PTZ control to enter PTZ menu.

b) In PTZ menu, use the joystick to move the camera to where you want. In preset type 1 and save. This point will be saved as preset #1.

c) Switch to Auto tracking menu, check Motion detection tracking and Home point, type 1 as the home point and Apply.

The camera will return to preset 1 after each tracking.

NOTE:

If your NVR does not have this Auto tracking menu, upgrade your NVR to latest version

If your NVR does not have this Auto tracking menu after the firmware upgrade, set the home point from mobile App.

How to replace my old NVR without pairing each camera again?

XMARTO’s long range WiFi security camera systems have been the best sellers on Amazon during 2015 – 2016.

Many customers’ security camera systems were runnning for 6-7 years, 24 hours per day, 7 days per week.

With that workload, some customers feel the necessity of replacing their old NVRs, or some of their old cameras.

Is there a way to swap the old NVR out without taking all cameras down for pairing?

The answer is affirmative.

As you may already know, the NVR itself is also a WiFi router.

The theory is simple: each time you replace your old WiFi router, you only need to set your new WiFi hotspot name and WiFi password exactly the same as before, your devices will automatically reconnect. Same thing for XMARTO NVRs.

Here are the steps replacing your old NVRs without re-pairing all cameras:

Step 1: Record the WiFi information of your old NVR.

As showed in below image, in your old NVR’s menu, navigate to System Setting – Network setting – WiFi setting, you will see the ESSID and password information, which is the WiFi name and WiFi password of this NVR. Take a photo to record this information.

Step 2: Revise your new NVR WiFi information to the same as old NVR’s.

Swap your old NVR out and plug your new NVR, enter the same WiFi setting. Revise the new NVR’s ESSID & password to exactly the same as on the old NVR.

Step 3: Find your cameras back

With the old WiFi information on the new NVR, your cameras are connected with the new NVR.

Now you need add the cameras to your NVR channels.

In the NVR menu, right click – Camera Manage; click Search till you see your cameras listed in the above box. Then click ‘Add One’ to add the cameras to NVR channels.

Your cameras will be added to the channels in the below box and work as before.

FAQ

My old NVR is still working fine. Should I upgrade it to a newer one?

Not necessarily. As long as they are working fine. You don’t have to upgrade the NVR, or the camera.

2. I plan to add the latest XMARTO PTZ camera, or solar cameras to my old system. Is it compatible?

XMARTO products are compatible with each other. But if your NVR is 960p or 1080p, they are not capable to take in the new 3MP & 5MP cameras.

Please check your NVR’s version in System admin. If you have version 3.0+, you can feel free to add latest cameras. If your NVR version is earlier than 3.0, please consider to upgrade your NVR (hardware) to the latest model.

3. What if my old NVR does not turn on and I cannot enter the menu?

Please try to open the old NVR, unplug the 2 cables on hard drive, see if you can enter the menu to record old WiFi information.

If you cannot enter the old NVR’s menu to find WiFi info, you will need to pair your cameras to the new NVR one by one. Here is how to,

https://support.xmarto.com/?sid=229823&lang=en&action=faq&cat=1&id=15&artlang=en

“Incorrect password” while viewing XMARTO cameras from App

The XMARTO home security systems have 2-layer of security password.

1. The NVR device password (AKA the admin password)

Each time you access the NVR menu, it requires the admin password. Without a device password, users will be locked out.

Device admin password can be set when you follow the 1st time initial setup, or at any time in System setting – System admin – User.

This is very important and we suggest you to set and remember your admin password at 1st time.

This device password (device lock) is local and it locks access to your NVR, no matter whether your NVR has Internet connection or not.

2. App login password

Like using any Internet service, using WallPixel App requires you to create an user account.

Your App user account is normally an email address or a phone number; and the password is the code protecting your user account.

If you don’t have a WallPixel App user account, tap Register to create an user account.

The App user account is different from your device admin password. They are 2 sets of combinations.

The NVR admin password is a local password locking your NVR; the App user account password is an Internet password locking access to your WallPixel user account.

3. The connection

The connection between App user account and the NVR/ camera is based on Cloud ID.

The Cloud ID is an unique ID number of a XMARTO NVR or camera. On most NVRs/ cameras, you can find a QR code indicating the device’s Cloud ID. You can also find the Cloud ID on NVR screen’s below right corner.

To access the Cloud ID corresponding device, you need to provide the device password. Without the password, you will be locked out.

As advised in the manual, when you add the NVR/ Camera to the App, you are lead to provide the admin password,



The password here refers to the NVR/ camera’s admin password, not the App user password.

Provide your admin password, you will be able to view the cameras remotely from the App.

If you are an authorized user by the administrator, provide your user name and your password.

4. Update device password

If you’ve changed your admin password lately, you need to update it to the App.

=>   =>

A few important tips

The default password
If you skip setting a password for your NVR or camera, then the default password is empty.
You leave the password area empty and tap next to view the cameras or access the menu.

That also means, theoretically anyone who knows your Cloud ID can access the NVR/ camera. (although no one will know your Cloud ID unless you show them). So it is strongly suggested to set an admin password; as soon as you start to use the XMARTO NVR/ camera.

2. Secondary users

If you are running a store, an office etc; in the System setting – System admin – User setting, you can add a few users with secondary permissions.

Then give those secondary user accounts to your employees. For example, you added user “JohnWayne” with password “batman”.

When he try to access the NVR’s screen, he needs to change the username from “admin” to “JohnWayne”, then enter password “batman” to access the NVR menu.

Same thing in the App. Obviously John Wayne needs to create his own App user account with his own email or phone #.

Then when he add the NVR system or camera to App, he input or scan the Cloud ID, provide his own NVR/Camera access combination, to access the NVR/ camera, with your nominated permissions only.

3. That sounds way too complicated. “I’d simply let my families know my Cloud ID and admin password so they can view”

Not suggested. Logically, the WallPixel Cloud will take the 1st App user who added the Cloud ID as the owner.

If you have a 2nd or 3rd user adding the same Cloud ID as admin, 1 or few of you may miss some features, such as the App notifications.

The correct way is to use the Sharing feature.

a) let your families download and install WallPixel App, then create his/ her own App user account.

b) in the App, tap sharing, set sharing perimissions and valid time. Then send the QR code to your families.

c) In WallPixel App, your families scan the QR codes to add the camera/ system. (no matter where they are)

4. “My XMARTO security system have 4 cameras and a NVR. Does that mean I have 5 Cloud IDs?”
No, when you use a XMARTO camera system, the App only takes the whole system as a single device; so it recognize only the NVR’s Cloud ID; and let you view 4 to 10 cameras simultaneously in App, just like what you see on the NVR’s screen.

Privacy tips

Does XMARTO know my device admin password?
No we don’t. The device password is a local password you set in the initial setup. We cannot know that.
If you forgot the password, the only way is to hard reset it.
About how to reset password, please contact support@xmarto.com
The hard reset can be done only by yourself, with the hardware in hand.

Does XMARTO know my App user password?
No we don’t. Any App attempts to collect user’s password will not be approved by App Store or Google Play.
If you forgot the App user password, the only way is to tap “Forget password” and follow steps to reset password, or simply create another user account.

If someone hacks my App user account, what should I do?
That never happened. But if you believe someone hacked your App user account, the 1st thing to do is tap “Forget password” in App to reset your user password; or contact support@xmarto.com to know how-to hard reset your device password. Any of the 2 password reset will lock the access immediately.

For standalone cameras, please change the device password in device setting; or hold reset button to reset the camera and set it up again.
For NVR or NVR systems, the way of hard resetting password is not public. Please contact support team with your order # to learn how to reset NVR admin password.

Relax, it’s almost impossible to happen.

The post XMARTO NVR WiFi PTZ Camera System FAQ first appeared on NVR IPCAMERA SECURITY.

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Start/End Time	02:00-13:00 © Type			Event ▼

Start/End Time	13:00-24:00 © Type			Continuous ▼

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1 c	Local	Live View Parameters
B	System	Protocol	©TCP	o UDP	o MULTICAST
©	Network	Stream Type	(•) Main Stream	O Sub-Stream
S°o	Video/Audio	Play Performance	O Shortest Delay	(•) Balanced	O Fluent
0	Image	Rules	O Enable	(•) Disable
Ü	Event	POS/OSD Overlay	O Enable	(•) Disable
	Storage	Image Size	(•) Auto-fill	0 4 3	O 16:9
	VCA	Auto Start Live View	O Yes	© No
		Image Format	© JPEG	O bmp
		Encryption Key		1
		Record File Settings
		Record File Size	o 256M	(•) 512M	O 1G
		Save record files to	I ” – .			ir	Browse

		Save downloaded files to	I .			\|\|	Browse
		Picture and Clip Settings
		Save snapshots in live view to				II	Browse

Parameter	Description
Storage Medium	Storage resource type. Note: To format the memory card, disable the storage function for the card first. Then Click Format and then click OK to confirm the operation. The system will restart when the format is completed. Information about the total and free space is displayed.
Data Overwrite Policy	Overwrite: If there is no free space in the memory card, new data will overwrite the existing data repeatedly. Stop: If there is no free space in the memory card, new data will not be saved to the memory card.
Post-Record(s)	For alarm-triggered recording, the length of time that recording continues after the end of the alarm.

Function	Mode Of Operation	Function	Mode Of Operation
Camera universal address	Address code 255	group first cruise preset 1-8（Dwell time 5 seconds）	Call 65 Preset
Enable Preset cruise line	Call 71 Preset	group second cruise preset 9-16（Dwell time 10 seconds）	Call 66 Preset
A cruise preset for 4 seconds	Call 75 Preset	group third cruise preset 17-24（Dwell time 15 seconds）	Call 67 Preset
A cruise preset for 8 seconds	Call 76 Preset	group fourth cruise preset 25-32（Dwell time 20 seconds）	Call 68 Preset
A cruise preset for 10 seconds	Call 77 Preset	group fifth cruise preset 33-40（Dwell time 30 seconds）	Call 69 Preset
A cruise preset for 15 seconds	Call 78 Preset	Group sixth fourth cruise preset 41-48（Dwell time 60 seconds）	Call 70 Preset
A cruise preset for 20 seconds	Call 79 Preset	group seventh cruise preset 49-56（Dwell time 90 seconds）	Call 72 Preset
Set the limit point A left	Call 91 Preset	group seventh cruise preset 57-64（Dwell time 120 seconds））	Call 73 Preset
Set the limit point B right	Call 92 Preset	clear all of the presets	Call 77 Preset
To enable A, B two scans	Call 93 Preset	Start A ,B Low speed scan	Call 87 Preset
To clear A, B two scans	Call 94 Preset	Start A ,B medium speed scan	Call 88 Preset
A 360 – degree scan, and A, B two scanning speed	Call 65、66、67、68 Preset, the corresponding rate of 3, 6 degrees per second, 9, 15 degrees and 40 degrees	Start A ,B fast scan	Call 89 Preset
clear all of the presets	Call 60 Preset	clear all of the preset	Call 90 Preset
360 degree scans （Only applicable few model）	Call 99 Preset	Restore the factory	Call 94 Preset
Forced light off （Only applicable few model）	Call 88 Preset
Forced light on （Only applicable few model）	Call 89 Preset
Auto control light （Only applicable few model）	Call 90 Preset
Restore the factory	Call 96 Preset