The Indoor Camera Pro does its job even if the Wi-Fi goes down with built-in recording and Vivint Playback DVR*—which offers limitless recording for up to 10 days. And built-in storage means faster clip retrieval and smoother video playback. See what’s happening at home, no buffering required.

The Indoor Camera Pro’s elevated night vision, field of view, and image quality create a clearer picture—day and night. Housed in a new sleek design with more flexible mounting and placement options, set up the camera nearly anywhere in your home to get the view you want. It’s next-level visibility, next-level protection.

Vivint Indoor Camera – Frequently Asked Questions

The Vivint Indoor Camera was previously known as the Ping Camera.

What is Privacy Mode?

Privacy mode allows you to temporarily disable your camera’s remote viewing and recording capabilities. While in Privacy mode, your camera will display a blue screen in your mobile app.    

Can I install a new camera or move my old one?

Normally a Vivint Smart Home Professional will install and position your Vivint Indoor Camera, but after installation you can move your cameras wherever you want. If you move your cameras or receive a new camera and would like to learn how to, see Vivint Indoor Camera – Installation Guide.

What do I do if my recording schedules aren’t working?

If your Vivint Indoor Camera’s schedules are not working, make sure that your camera is working and that the light on the front is green.

If everything is working, check and make sure that your schedules are turned on in the Recording Schedules section for your cameras.

If they still aren’t working, you may need to delete and recreate them. See Vivint Indoor Camera – Create Custom Recording Schedules.

How can I set up recording schedules for my Vivint Indoor Camera?

You’ll set up all recording schedules online. See Vivint Indoor Camera – Create Custom Recording Schedules.

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Vivint Indoor Camera – Identify LED Meanings

The Vivint Indoor Camera was previously known as the Ping Camera.

White: Connected/normal operation

No Light: Privacy mode enabled or no power

Blue: Two-way talk

Green: Ready to connect

Yellow: Rebooting

Red: Not connected to the panel

Breathing White: Connected to the panel, but not connected to the internet

Vivint Indoor Camera – Landing Page

This article serves as an information hub for the Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

Important Notes

Common Issues

For more detailed information about device specifications, click here. To review Frequently Asked Questions about this device, click here.

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Vivint Indoor Camera – Offline

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera shows it’s offline, you can take these steps to fix the issue.

Make sure the camera has power

Make sure the camera is plugged into a working outlet and the cord is securely plugged into the back of the camera.

To test the outlet, unplug the camera and plug a different device into the same outlet. If it also doesn’t receive power, try restoring power to the outlet.
Show me how

Reboot your panel

Takes 10-15 minutes.

Show me how

Restart your camera

Unplug your camera for 30 seconds, then plug it back in.

Restart your router

Unplug your router for 30 seconds, then plug it back in. If you have multiple routers or a separate modem, restart them as well.

Vivint Indoor Camera – Not Recording Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera is online and you are able to see the live feed, but it is not recording any clips, there are a few things you can check to fix the problem.

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Vivint Indoor Camera – Installation Guide

Congratulations on your new Vivint Indoor Camera (formerly called the Ping Camera)! Let’s get it set up and integrated into your system right away. This article will walk you through the process, whether you are starting off fresh, or replacing an existing camera.

Low effort
Typically takes 5-10 minutes
Must be completed at home
You will need:

Disarm your system

Open Video in New Tab

Remove your existing Vivint Indoor Camera

*Skip this section if you’re not removing an existing camera.

If you’re replacing an existing camera, delete it from the panel by tapping: Menu, Devices followed by your 4-digit PIN, Cameras (select the device you want to remove), then Delete. Once deleted from the panel, physically remove it and return as instructed by Vivint.

Open Video in New Tab

Decide where you want your new camera

Make sure it’s within 200 feet of the panel and there are as few obstructions (walls, furniture, etc.) to line of sight as possible. You can either set your camera on a flat surface or mount it to a wall. To mount the camera, use the included screws and/or drywall plugs to mount the magnetic base plate, then attach the camera to the magnetic base.

Plug in your camera

It will take just a few minutes for it to boot up.

Go to your panel settings

From the home screen, tap the three dot Menu icon in the bottom right corner, tap Devices under SMART HOME SETTINGS, then enter your 4-digit PIN.

Open Video in New Tab

Add your Vivint Indoor Camera

Tap Add new device, then tap Vivint Indoor Camera.

Open Video in New Tab

Follow the prompts on your panel

Adjust camera settings as needed

From the panel, go to Devices, Cameras, then choose your new Vivint Indoor Camera and adjust the settings as desired.

Open Video in New Tab

Not working?

Unplug the camera for 30 seconds, then plug it back in. If you need additional assistance, please contact us.

Have more questions about your Vivint Indoor Camera and how to use it?

A library of content about your device, including general information, troubleshooting, and how to’s can be found here.

Vivint Indoor Camera – Initiate 2 Way Talk from the App

The Vivint Indoor Camera was previously known as the Ping Camera.

Your Vivint Indoor Camera enables you to stay connected to your home and family, even when you are away. When viewing the live feed of your Vivint Indoor Camera, you will be able to hear what is going on in the home. If you would like to initiate the two-way talk feature from the Vivint Smart Home app, follow the steps below. 

Vivint Indoor Camera – Enable Motion Triggered Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If you would like your Vivint Indoor Camera to record a clips when motion is detected, you can enable motion triggered clips from your Vivint Smart Home app by following these steps:

Vivint Indoor Camera – Adjust Video Motion Detection

This article explains how to adjust the video motion detection settings for your Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

There are three settings that directly affect the motion detection performance of your Vivint indoor camera. Below is a description of what each setting is and how to optimize them.

To learn how to adjust your video motion detection settings, follow the steps below based on your panel type.

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Vivint Indoor Camera – Enter Privacy Mode

The Vivint Indoor Camera was previously known as the Ping Camera.

Privacy mode allows you to temporarily disable your Vivint Indoor Camera’s remote viewing and recording capabilities. While in privacy mode, your camera will display a blue screen on your online account. To enter privacy mode, complete the following steps:

Vivint Indoor Camera – Test

The Vivint Indoor Camera was previously known as the Ping Camera.

When your Vivint Indoor Camera is installed and set up, you can test it to ensure it is working properly. You can test your camera from either your SkyControl panel or the Vivint Sky app. To test your camera, follow these steps:

From the SkyControl Panel

Vivint Indoor Camera – Initiate One-Touch Call Out

The Vivint Indoor Camera was previously known as the Ping Camera.

Want a quick and easy way to get in touch with your family? You can initiate the one-touch call-out feature on the Vivint Indoor Camera by following the steps below.

Vivint Indoor Camera – Delete and Re-Add

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera camera shows as offline and you have already followed the troubleshooting steps here, you will need to delete and re-add your camera to your panel. Follow the steps below to learn how.
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Delete your Vivint Indoor Camera from your panel 

Factory reset your Vivint Indoor Camera

Get the panel ready to add your Vivint Indoor Camera

Add your Vivint Indoor Camera

Vivint Indoor Camera – Create Custom Recording Schedules

The Vivint Indoor Camera was previously known as the Ping Camera.

You can create system-triggered recording or motion-triggered recordings for your Vivint Indoor Camera.

A system triggered recording means your cameras will start recording when an event is triggered by part of your system, i.e your panel, door locks, etc.

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<p>The post Vivint Indoor Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

NVR systems offer several important benefits for home security and CCTV:

Overall, NVR systems play a crucial role in home security and CCTV by providing centralized management, high-quality recording, remote access, scalability, advanced features, and reliable storage. They enhance the effectiveness of your surveillance system and help protect your property and loved ones.

In this list you will find the best open-source NVR solution for the web, Linux, Windows and macOS.

Best Free Open Source NVR Solutions

1- OS-NVR

OS-NVR is a highly versatile and user-friendly mobile-friendly closed-circuit television (CCTV) system.

With its state-of-the-art custom-built front-end, it ensures optimal performance not only on mobile devices but also on low-end devices, providing an enhanced viewing experience for users across various platforms.

The robust back-end, developed in Go, leverages the power of FFmpeg for efficient and seamless video processing, enabling smooth playback and reliable video capture.

With its cutting-edge technology and innovative design, OS-NVR is a game-changer in the field of video surveillance, offering unparalleled features and functionality for both personal and professional use.

2- ZoneMinder

ZoneMinder is a comprehensive surveillance solution that includes a set of integrated applications. It allows for the capture, analysis, recording, and monitoring of CCTV or security cameras connected to a Linux-based machine.

ZoneMinder is designed to run on distributions that support the Video For Linux (V4L) interface. It has been tested with video cameras connected to BTTV cards, various USB cameras, and also supports most IP network cameras.

Features

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3- BashNVR

BashNVR is a simple yet powerful Network Video Recorder (NVR) solution written entirely in Bash scripting language. With BashNVR, you can effortlessly record and store high-quality video footage from your IP camera by leveraging the capabilities of FFmpeg, a widely acclaimed multimedia framework.

By seamlessly integrating with FFmpeg, BashNVR ensures the smooth recording of the RTSP stream, guaranteeing that not a single moment of your camera’s feed is missed. Whether you need to monitor your home, office, or any other location, BashNVR provides a reliable and efficient solution for capturing, managing, and storing your video recordings with ease and convenience.

Features

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4- Open Source Network Video Recorder (NVR)

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This is an open-source web application to monitor your IP Security Camera network, continuously record camera feeds to your computer’s hard drive, and monitor motion events through a web app.

Features

In addition, if your camera’s motion sensor triggers a detection, the app will take a still of the detection, and run a Object Detection process, to tag the still with the objects in the picture. You can then use these tags to filter and review your motion events. This is very useful to avoid false positives, like the sun going behind a cloud, or a rain shower.

5- Network Video Surveillance (Android)

This is an open-source JavaScript Network Video Surveillance system that you can download, install and setup on your server.

Features

6- Simple Network Video Recorder (Node.js)

This is a simple open-source self-hosted Network Video Recorder (NVR) that is designed to run on cheap hardware, such as a Raspberry Pi with a hard drive. 24/7 video streams from network cameras are saved, and the recorded files are browsable from a basic web interface.

7- Hover

This is an open-source free Home network video recorder for IP camera (based on VideoLAN).

This software is designed to be used with Hikvision IP cameras that support RTP H.264 streaming. The main goals of this recorder are:

License: GPLv3

8- Fenix

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Fenix is a free and open-source computer based NVR (Network Video Recorder) with AI capabilities.

9- Shinobi

Shinobi is an open-source CCTV solution written in Node.js. It is designed with a multiple account system, streams video via WebSocket, and supports direct saving to MP4. With Shinobi, you can record IP Cameras and Local Cameras.

10- Camera.ui

Camera.ui is a web-based application that functions as a NVR (Network Video Recorder) for controlling RTSP capable cameras.

It offers features such as live streams, a resizable camera overview, multi-language support, motion detection, image recognition, notifications via various platforms, local saving of snapshots/videos, prebuffering, a user-friendly interface with customizable themes, and integration with Apple HomeKit.

Features

11- Viseron

Viseron is a powerful and versatile self-hosted software solution designed for local use only. It serves as both an NVR (Network Video Recorder) and an AI Computer Vision platform.

With Viseron, you can enjoy a wide array of advanced features that enhance security and surveillance. These include highly accurate object detection capabilities, which can identify and track various objects in real-time. Additionally, Viseron offers robust motion detection functionality, allowing you to receive instant alerts whenever any movement is detected within your monitored area.

Furthermore, Viseron’s cutting-edge face recognition technology provides an added layer of security, enabling you to easily identify individuals who enter your premises. This feature can be particularly useful for keeping track of authorized personnel or for monitoring access to restricted areas.

Viseron can be install on the cloud, Windows, Linux, or macOS.

12- Frigate

Frigate is a local NVR designed for Home Assistant that utilizes AI object detection using OpenCV and Tensorflow for IP cameras. It offers tight integration with Home Assistant, minimizes resource use, leverages multiprocessing for real-time object detection, communicates over MQTT, records video based on detected objects, supports 24/7 recording, re-streaming via RTSP, and offers low-latency live view with WebRTC and MSE support.

Features

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13- Moonfire

Moonfire NVR is a comprehensive Network Video Recorder (NVR) solution designed for video surveillance. It offers a range of features and functionalities to capture, analyze, and store video footage from IP cameras.

With Moonfire NVR, you can easily manage and monitor your camera feeds, configure settings, and access recorded videos. It provides a user-friendly interface and supports various advanced capabilities such as motion detection, image recognition, and live view.

Moonfire NVR is a reliable solution for ensuring the security and surveillance of your premises.

14- Rapidvms

Rapidvms is an open-source Video Management System (VMS) and Network Video Recorder (NVR) solution. It provides a comprehensive set of features and functionalities for video surveillance. With Rapidvms, you can capture, monitor, and manage video streams from IP cameras.

It offers advanced capabilities such as motion detection, recording, and playback of video footage. Rapidvms is designed to be user-friendly and customizable, allowing you to configure settings and access recorded videos with ease.

As an open-source solution, Rapidvms provides flexibility and the ability to customize and extend its functionality according to your specific requirements.

15- Motion

Motion and MotionPlus are configurable programs that monitor video signals and perform actions when movement is detected. Motion is the original software, while MotionPlus is a newer application that adds new functionalities and removes rarely used ones.

The applications include features such as video recording, live streaming, script invocation, database logging, customizable masks, and support for various types of cameras and devices.

The applications include the ablity to:

Use with many types of devices:

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16- veyesys

Veyesys is an open-source Network Video Recorder (NVR) and Video Management System (VMS) that provides a comprehensive solution for video surveillance. It offers a range of features and functionalities to capture, monitor, and manage video streams from IP cameras.

HTML5 RTSP Gateway

Veyesys includes an HTML5 RTSP gateway that enables real-time streaming protocol (RTSP) video feeds to be accessed and viewed through a web browser. This allows for seamless and convenient access to live camera feeds without the need for additional software or plugins.

Features

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<p>The post Best Free Open Source NVR Solutions first appeared on NVR IPCAMERA SECURITY.</p>

This is a user guide for CMSClient version V1.00.00.47, it’s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use Yoosee camera. The Yoosee software team will not release App for Windows based smartphone.

What CMSClient does?

CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it.  Users also can change yoosee camera’s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera’s password.

Installation of CMSClient software

The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall.  The software will keep communicating with remote servers intending to establish P2P connection, it doesn’t spy your video, doesn’t transmit/upload any video clips to remote servers.

Logon CMSClient Software

CMSClient software now allows users to login through three different types of account.

• Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.
• Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.
• Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.

Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.

How to add Yoosee Cameras?

After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.

Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “>>” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article – How to use Yoosee App’s sharing function?

How to use CMSClient software?

Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.

• Device property: change camera name, device password, rtsp password and group.
• Delete node: delete camera from this list/software.
• Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)
• Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640×480), HD equals 1280×720 or 1920×1080.
• IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password.  It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.

CMSClient Playback Function

You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.

Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.

If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article – How to play .264 video files from IP cameras/DVRs/NVRs?

CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.

• File save path: select the folder path to store recorded video footage.
• Reserve space: allowing users to modify reserved space for video storage in your HDD.
• Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.
• Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.
• Auto start record when monitoring: record video while watch video stream.
• Connect all of device automatically: automatically display video for all cameras/channels after logon software.
• Render mode: Directdraw, GDI
• Monitor: auto, rtsp, p2p
• Message notification: choose whether receiving message notification or not when there is a motion detection alarm.

If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.

<p>The post User guide for Yoosee App PC Software – CMSClient first appeared on NVR IPCAMERA SECURITY.</p>

Applications
The system is a standalone system. It need to connect with any monitor to
start live view (Such as PC monitor, TV etc.)
By adding a 3.5” SATA hard drive to the DVR, you can record&playback
videos.
By connecting the DVR to the Internet, you can view the cameras
anywhere anytime.

Note
This instruction is used to guide you install the system and remote
surveillance, more instructions please contact us

1 connecting your system:
1. Connecting your system

1 Connect the Camera to DVR and Plug Camera to power.
2 Connect monitor to the DVR with HDMI,VGA,BNC port
3 Connect the DVR to Router with an Ethernet cable
4 Plug the mouse to the USB port
5 Plug DVR to power1. Co

You will see the camera image on your screen within seconds
User Name: admin
Password: No password required, Pls just leave blank and login
Note: To protect your privacy, please right click Mouse > Go to Main
Menu > advanced>account> Users to change your password.
21 View on Smartphone

Step 1: connect the system with internet
A : how to connect DVR to LAN
Connect the DVR with router via Ethernet cable
B: setup the internet on DVR:
1 Right click the mouse>main menu>network
2 Please DHCP enable
3 Check if the DVR connect with internet successful y. right click the
mouse to get into DVR main menu>version>Nat status, only the Nat
status says “connected, The DVR have internet access

Step 2: Download the APP
Steps3s
Search XVRView on APP store or google play, or scanning the QR code:
How to find the DVR QR code: right click mouse get into DVR main
menu>Netword>Cloud

Step 3: Run the APP
A: Install the free XVRView
B: Tap click local login or Register a new user
C: Login the App, Tap Device Manage > Tap + button.

3 on PC Client Software
D: Config the following:
1 Name: make your own name.
2 Device ID: DVR SerialNo,you can find the SerialNo: main
menu>version>SerialNo
3 GID: Scan the QR code: right click the mouse>guide> Scan the “SN”
code
4 user’s name: admin
5 password: DVR login Password (default: No password, leave it blank)
6 channel: 4 or 8

3 View The Cameras on PC:

Open IE browser，enter into http://www.topscloud.net to log in Cloud
service network website.
1: Click “download” to download the activeX on your PC
Note: when first log in, you need install ActiveX, IE default stop the
ActiveX，so please go to <internet option>–<safe>–<custom
level>–<ActiveX>, and enable all ActiveX.
2 Choose by device: you can find the device id on DVR setting: main
menu>info>version>serial number
3 Enter the user and password, default is admin no password.

XVRView DVR Quick Setup Guide

4 Record video:
If you system don’t come with hard drive, you have to install a SATA
3.5 inch internal hard drive to record. This system works with most
3.5”SATA Hard Disk or 3.5 internal hard disk.

1. Install a Hard Disk (if your system has preinstalled Hard Disk,
please skip this step)
Unplug your DVR from power, unscrew and remove the top cover.
Connect the SATA power and data cables from the DVR to the
corresponding ports on your Hard Disk (as shown).

Place the Hard Disk into the DVR. Any cable should cross up over the
Hard Disk.
Holding the Hard Disk and the DVR, gently turn it over and line up the
holes on the Hard Disk with the holes on the
DVR. Using a screwdriver, screw the provided screws into the holes.
Assemble the cover.
Note: after you install a hard drive, please format the hard drive, right
click the mouse>main menu>record>HDD manage> format Disk
2 Setup to Record video:
Right click the mouse to get into DVR main menu>record>record

[Channel]: select the channel you want to record
Length/min: the recording video length
Schedule: Record according to the set video type (regular, detect, alarm)
and time section.
Manual: Record no matter the channel in any state.
Stop: Stop recording no matter the channel in any state.
Day: From Sunday to Saturday, if you select All.
[Recording type] set recording type.(Standard, Motion)
If you want to motion detection only, pls tick the square of motion only.
5 Playback video
Got into the DVR main menu>playback

Record querying conditions include: file storing place, record
time,record channel, record type (regular, alarm, manual). After
chose the querying condition, click search button , If files exist, you
can see the corresponding color displaying in the time column, Click file
list button , you can see the files one by one displaying.
Double click the files you want to playback in the file list or click in the
time column to playback.

Sync Mode: Enable sync mode, multiple channels playback at the same
time.
Zoom in: Click left mouse to drag out an area, and then move mouse into
the area, after that click to enlarge, double click left mouse to exit
amplified state.
6 Motion detection Recording:
Get into the DVR main menu>sensor>motion detection

Select the channel you want to setup motion detect recording and tick
enable
Setup the sensitivity to minimize the false alarm
Region: you can select the motion detection area
Setup the the time duration
Setup motion detect linkage, tick send email, it will email alarm you
when motion triggered.
7 Email alert
Get into DVR main main menu>network>email

7 Video Backup
Plug in a USB flash disk to the DVR USB port
Get in the DVR main menu>backup

<p>The post XVRView DVR Quick Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

With concise and fashion GUI, it supports multiple and real-time previews, QR scan, PTZ control, video capture, and recording backup. More functions are waiting for you.

Tips: Play H265 encoded format video in APP personal center album, you need iOS11 or above to support.

EseeCloud(IP Pro, VR Cam)– Remote view for 24 hours in Mobile APP.

With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup. More functions are waiting for you.

Tips: User manual and more software (including CMS), please go to https://eseecloud.app/download/ to download.

Fast Networking

Step:

EseeCloud Nvr User Manual

IPC Set Up

Step:

Video Detection Setup

Step 1: Enable Motion Detection

Step 2: Configure Record Plan

Video Playback

Steps:

Playback Controls:

.

Video Backup

Steps:

Tips: Supports up to 32GB USB disk backup. Each recording file is packed every one hour for backup.

Access In LAN

Step 1: Network Configuration

Step 2: Connect Within LAN

Step 3: Viewing the Video

Tips: Ensure that the video recorder and computer are on the same network segment for proper connectivity.

Access In WAN

Step 1: Device Identification

Step 2: WAN Access

Step 3: Video Access

Tips: Video quality and fluency depend on the upload speed of the video recorder and download speed of the computer. Each channel requires at least 30KB/s.

Mobile Application Download and Installation

Esee Mobile Application (IP PRO) – Add Device

Step 1: Register
Step 2: Enter the device interface
Step 3: Add the device
Step 4: Added successfully. Click channel No. to get video
Step 5: Remote playback

VR-NVR USER MANUAL

Fast network

Step: Right-click the mouse in the main menu → Fast network → Choose Auto Config → Click OK. If you want to manually configure the IP address, click diagnose. If it shows a healthy network, it indicates the connection to the Internet is good. If there is a network anomaly, plz process according to the clew. (Ensure your device has accessed the network)

IPC Set UP

Preview of VR Camera

Double-click the image on the main interface—choose a different preview mode.

Video detection

Step 1: Right click mouse in main menu→System setup→Record setup→Record plan→choose motion→choose all→click Copy to→click OK to save setting

Step 2: Right click mouse in main menu→System setup→Channel setup→choose Video detection→choose motion→click Enable→Click OK

Video Playback

Step: Right click on main interface→video playback→choose “channel”→choose “record mode”→setup “search time”→click “search”, click timeline to choose time→click “playback” to check recording file.

Video Backup

Steps: Right-click the mouse in the main menu→Video backup→choose channel No.→choose Record mode→In search time, input beginning time and end time→click search, and recording will come out→choose the video which needs to be backup→click video backup.

Tips: Support 32G U disk backup maximum, recording file will be packed every one hour.

Access in LAN

Step 1: Quick Networking—check the IP address of the device.

Step 2: The correct web port needs to be put in the web port is changed, such as the web port changed to 1111, then input http://192.168.1.247:1111

Step3: Once access successful, you can get the video

Tips: Please make sure the video recorder and computer are in the same network segment.

Access in WAN

Step1: Right-click the mouse in the main menu—Quick Networking—check the ID of the device.

Step 2:

Input http://www.dvr163.com on IE browser, input ID, user name, and password, and click log in.

Step 3:

Once you access it successfully, you can get the video.

Tips:

Video quality and fluency depend on the upload speed of the video recorder and the download speed of the computer; each channel needs above 30KB.

Mobile application download and installation

No. 1: Go to http://www.dvr163.com/download/indexm.php?p=ippro in a mobile browser, enter the download page, click install to download, and install the APP.

No.2: Please scan the QR code in the manual to download the APP.

Esee mobile application (IP Pro)-Add device

<p>The post EseeCloud Nvr User Manual first appeared on NVR IPCAMERA SECURITY.</p>

Introduction

Mobotix cameras are known for their high-quality imaging and advanced surveillance capabilities. Whether you are using them for home security or professional monitoring, understanding how to set up and use these cameras is essential. This guide will provide comprehensive instructions, tips, and insights on Mobotix camera setup and usage to ensure you get the most out of your surveillance system.

Table of Contents

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Understanding Mobotix Cameras

What Makes Mobotix Cameras Unique

Mobotix cameras stand out in the surveillance industry due to their decentralized architecture. Unlike traditional cameras, Mobotix cameras process and store data internally, reducing the need for external storage and processing power. This results in a more reliable and efficient surveillance system.

Types of Mobotix Cameras

Mobotix offers a variety of cameras designed for different applications. These include:

Unboxing Your Mobotix Camera

What’s Included

When you unbox your Mobotix camera, you will find the following items:

Initial Inspection

Before starting the installation, inspect the camera and all components for any signs of damage. Ensure that all items listed in the manual are present.

Preparing for Installation

Choosing the Right Location

Selecting the optimal location for your Mobotix camera is crucial for effective surveillance. Consider areas with clear views of the intended monitoring space, minimal obstructions, and appropriate lighting conditions.

Required Tools and Accessories

To install your Mobotix camera, you will need:

Installing Your Mobotix Camera

Mounting the Camera

Begin by securing the mounting bracket to the chosen surface using the provided screws and anchors. Attach the camera to the bracket and adjust its position as needed.

Connecting to Power

Mobotix cameras can be powered using traditional power supplies or PoE. Connect the power cable or Ethernet cable to the camera and ensure a secure connection.

Securing the Setup

Double-check all connections and ensure that the camera is firmly mounted. Avoid loose cables that could be tampered with or damaged.

Network Configuration

Connecting to Your Network

Connect the camera to your network using an Ethernet cable. Ensure the camera is within range of your router or network switch.

Configuring IP Settings

Access the camera’s web interface to configure its IP settings. Assign a static IP address to ensure consistent connectivity and avoid IP conflicts.

Setting Up the Mobotix Software

Downloading and Installing Software

Download the Mobotix software from the official website. Follow the installation instructions to set up the software on your computer or mobile device.

Initial Software Setup

Open the Mobotix software and follow the prompts to add your camera. Configure basic settings such as date, time, and camera name.

Accessing Your Camera Remotely

Remote Access Setup

To access your camera remotely, configure port forwarding on your router. This allows you to view your camera’s feed from anywhere with an internet connection.

Using Mobotix Mobile Apps

Mobotix offers mobile apps for both Android and iOS devices. Download the app, log in with your camera’s credentials, and access live feeds and recorded footage on the go.

Configuring Camera Settings

Adjusting Image Quality

Within the camera’s settings, you can adjust the image resolution, frame rate, and compression to suit your needs. Higher resolution and frame rates provide clearer images but require more storage.

Motion Detection Settings

Enable motion detection to receive alerts when movement is detected within the camera’s field of view. Configure sensitivity and detection zones to reduce false alarms.

Notifications and Alerts

Set up email or push notifications to alert you when motion is detected or other events occur. Customize the alert settings to receive timely updates.

Integrating with Other Systems

Connecting to NVRs and DVRs

Mobotix cameras can be integrated with Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) for centralized storage and management of video footage.

Integration with Home Automation

Integrate your Mobotix camera with home automation systems like SmartThings or Amazon Alexa for enhanced functionality and control.

Troubleshooting Common Issues

Connectivity Problems

If you experience connectivity issues, check your network settings, cables, and power supply. Restarting the camera and router can often resolve these problems.

Image Quality Issues

Ensure the camera lens is clean and unobstructed. Adjust settings for lighting conditions and check for firmware updates that might improve performance.

Software Errors

Reinstall the Mobotix software if you encounter persistent errors. Contact Mobotix support for assistance if problems continue.

Maintenance and Upkeep

Cleaning the Camera

Regularly clean the camera lens and housing to ensure clear images. Use a soft, dry cloth to remove dust and debris.

Firmware Updates

Check for firmware updates periodically to keep your camera up to date with the latest features and security enhancements.

Regular System Checks

Perform regular checks on your camera system to ensure all components are functioning correctly. Test connections, image quality, and motion detection settings.

Advanced Features of Mobotix Cameras

Thermal Imaging

Mobotix thermal cameras detect temperature variations, useful for identifying heat sources and monitoring environments where temperature control is critical.

Advanced Analytics

Utilize advanced analytics features such as object tracking, heat mapping, and behavioral analysis to enhance your surveillance capabilities.

Audio Capabilities

Many Mobotix cameras include audio input and output, allowing for two-way communication and audio recording.

Security Best Practices

Securing Your Camera Network

Protect your surveillance network by using strong passwords, enabling encryption, and regularly updating firmware and software.

Data Encryption

Encrypt stored and transmitted data to prevent unauthorized access. Use secure protocols such as HTTPS and SSL for data transmission.

User Access Management

Limit access to your camera system to authorized users only. Assign different access levels based on roles and responsibilities.

User Guide for Everyday Use

Live Monitoring

Monitor live feeds from your Mobotix camera using the software or mobile app. Use the PTZ (pan-tilt-zoom) features to focus on specific areas of interest.

Reviewing Footage

Access recorded footage through the Mobotix software. Use search and playback functions to find and review specific events.

Exporting and Sharing Videos

Export video clips for sharing or storage using the software. Choose appropriate file formats and resolutions for your needs.

Mobotix Camera Accessories

Additional Lenses

Expand your camera’s capabilities with additional lenses for different focal lengths and viewing angles.

Mounting Options

Choose from various mounting options such as wall mounts, ceiling mounts, and pole mounts to suit your installation requirements.

External Storage Solutions

Use external storage solutions like NAS (Network Attached Storage) devices for extended video storage and backup.

Comparing Mobotix Models

Key Features of Popular Models

Compare key features of popular Mobotix camera models, such as resolution, frame rate, and special functions.

Best Use Cases for Each Model

Identify the best use cases for each Mobotix model based on features and specifications. Choose the right camera for your specific surveillance needs.

Case Studies and Applications

Real-World Examples

Explore real-world examples of Mobotix camera installations and their impact on security and surveillance.

Industry-Specific Uses

Learn how different industries utilize Mobotix cameras, from retail and healthcare to industrial and educational settings.

Customer Support and Resources

Contacting Support

Reach out to Mobotix support for assistance with technical issues, installation questions, or warranty inquiries.

Online Resources

Access online resources such as user manuals, installation guides, and troubleshooting tips on the Mobotix website.

User Communities

Join Mobotix user communities and forums to share experiences, seek advice, and stay updated on the latest developments.

FAQs

What is the warranty period for Mobotix cameras?

Mobotix cameras typically come with a three-year warranty, covering defects in materials and workmanship.

Can Mobotix cameras be integrated with third-party software?

Yes, Mobotix cameras are compatible with many third-party surveillance software solutions, allowing for flexible integration.

How do I reset my Mobotix camera to factory settings?

To reset your Mobotix camera, locate the reset button on the device, press and hold it for about 10 seconds until the camera reboots.

Are Mobotix cameras weatherproof?

Many Mobotix models are designed to be weatherproof and can withstand harsh environmental conditions, making them suitable for outdoor use.

What types of storage options are available for Mobotix cameras?

Mobotix cameras support various storage options, including internal SD cards, external NAS devices, and cloud storage solutions.

Can I view my Mobotix camera feed on my smartphone?

Yes, you can view live and recorded footage from your Mobotix camera using the Mobotix mobile app, available for both Android and iOS devices.

Conclusion

Summary of Key Points

Setting up and using Mobotix cameras involves several steps, from installation and network configuration to advanced settings and maintenance. By following this comprehensive guide, you can ensure a successful surveillance system that meets your security needs.

Final Tips

Always keep your camera firmware and software up to date, regularly check and clean your cameras, and utilize the advanced features to maximize your surveillance capabilities.

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<p>The post Mobotix Cameras setup and detailed guide v3 first appeared on NVR IPCAMERA SECURITY.</p>

Smart Bird Feeder Camera,1080P HD Camera Auto Capture Bird Videos & Solar Panel, App Notify When Birds Detected, Free AI Identify Bird Species, Bird House with Built-in Microphone.

Download Bird Lover app

Download and install the Bird Lover App for either IOS or Android.

Login Bird Lover app

Once downloaded, the APP will prompt you to register your device. Enter your phone number or email address which one makes you feel comfortable and select the country you live in. You will receive the registration code. Input the registration code, then create a password.

Note

Indicator Description

Connect Bird Lover Bird Feeder Camera To Wifi

1. Turn on the Bird Lover Bird Feeder camera power and you will see the indicator light flashing quickly and hear a sound.

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2. Open the Bird Lover App, click +, select your Bird Feeder Camera (you can choose one at random, the connection is the same), and then follow the instructions of the App.

3. Bird Lover Bird Feeder Camera only supports 2.4G wifi, please make sure your current wifi is 2.4G.
Enter your wifi password, make sure the wifi password and wifi are correct and click Next.

4. Scan the QR code with the Bird Feeder camera. You will hear a prompt sound after a successful scanning.

NOTE: The QR code needs to be aimed at the camera below

5. Wait for Bird Lover Bird Feeder Camera to connect to your wifi, about 60-120 seconds.

Detection settings

1. Turning on or off the “Motion Detection” at the Features interface.

2. Make sure there is an option to turn on notifications.

Click “ME” in the lower right corner, Click the settings button in the upper right corner,Click App Notification.

3. Click “Alarm” to turn on or off. You also can set schedule for “Do Not Disturb Schedule” at the same interface.

Identify live birds

1. Click “bird” icon

2. Click “Gallery”-Click “photo”-Click “bird” icon

Reset Bird Lover Bird Feeder Camera

Press and hold the reset button for 5 seconds to reset the camera.

Bird Lover APP INTERFACE INTRODUCTION

Install Bird Feeder Camera

1. Stick the sticker on the tree or wall and drill holes within the range marked on the sticker.

2. Insert the green plastic screw spacers into the hole.

3. Fix the bracket with long screws.

4. Install the bird feeder and align the three holes underneath.

5. Fix bird feeder with three short screws.

6. Install the perch with the two screws in the package.

7. The bird house can rotate left and right.

How to Charge Bird Lover Bird Feeder Camera?

Bird Lover Bird Feeder Camera FAQ and Troubleshooting

How to get it to connect to two different routers?

It cannot be connected to two different routers at the same time.If you want to change routers, you will need to reset the camera and reconnect your phone and camera. Please make sure that your phone and camera are both connected to the same Wi-Fi network before pairing.

How to reset Bird Lover Bird Feeder Camera?

Why The current network is in poor condition/The APP keeps going round in circles?

The network signal is weak if there are walls between the outlet, router and phone. This is because the network signal is absorbed or blocked by walls or large obstacles. It will help to have strong Wi-Fi with a Wi-Fi extender/booster.

How to charge Bird Feeder Camera?

A solar charging panel integrated into the roof can provide a constant source of power to support the smart bird camera. You can charge the battery of the Bird Box Camera via USB for continuous charging at night and on rainy days.

Why the Bird Lover Bird Feeder Camera battery is drain so fast?

It is low power consumption camera. Plus the solar panel power in charge, it can maintain the daily energy consumption in sunny day. If the battery drains too fast, you should check:

How to identify birds species?

Simply click on the “Identify” icon and the app will identify the bird species and provide a description of the bird. See the manual for details.

Why the recognition result is wrong?

The accuracy of the results depends on the angle and clarity of the bird images.

To ensure a correct result, please ensure that the image is clear enough. The identifying features (bird’s head, tail, wings or pattern on feathers) should not be obscured by obstructions.

The bird should be in the main position in the picture; try to capture the best moment to recognise the bird if the previous recognition accuracy rate is too low; if there are two or more bird species in a picture, the identified result will be the one in the main position.

How many account can connect this Bird Lover Bird Feeder Camera ?

Only one account can connect to Bird Lover Bird Feeder Camera, you can share it with other accounts through the sharing function.

Can I use the Bird Lover Bird Feeder Camera without a TF storage card?

It is not affected for daily use without TF storage card. Without storage card, it can receive notifications, watch in real time, take pictures and record videos (It will be stored in the APP Gallery );

Just can’t record.

Will this camera show video through the app if my phone is 5g?

Yes.

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<p>The post How To SetUp Bird Lover Bird Feeder Camera first appeared on NVR IPCAMERA SECURITY.</p>

We can talk directly on phone app for asking courier to put package to a certain place you point, and hear sound from app or TV monitor connected to NVR

We could be alerted any time a person enter your property by receiving push notification from free phone APP, and the alarm light will be triggered to drive away the suspicious objects ( Note: APP has No Monthly Fees)

High Resolution 2592 X 1944 pixel to provide your vivid and clear image no matter in day or night, and IP 67 Waterproof to withstand Changeable Weather like Snowy/Rainy Day

We can customize the surveillance area or set a line for human/vehicle, and the alarm alerts will be triggered when detecting human/vehicle crossing the line or intruding the alarm area （These function may only work with Hiseeu NVR）

Version 2020-2022 PoE System FAQs in total

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Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

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Important Notes:

These FAQs are only adaptable to following Models NVR Model : H5-NVR-P-8,

Camera Model: HB215-PA, HB212-PA, HB915B-PA

Mobile Phone APP: XMEye Pro         PC Client :VMS

Hisseu PoE Camera System User Guide v1

Contents:

A:  Forget NVR Password?

B:  Add Device on PC Client Software (VMS）?

C:  How to Sign up account on Mobile APP (XMEye Pro) ?

D:  Add Device on Mobile Phone APP (XMEye Pro)?

E:  How to enable Alarm Notifications on APP XMEye Pro?

F:  Configure Offline Camera or Add a New Camera?

G:  No Video Display on TV Monitor Or Blank Screen?

H:  Why DVR/NVR can’t record or playback video?

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Detail Solutions:

A:  Forget NVR Password?

1. Please click the mouse from the home screen, and “Logo Out–>Log Out”

2. Right click the mouse again, click “ Main Menu”–> “Forget password –> Forget answer”, you will see the “QR Code”

3. Please open your mobile APP “XMeye Pro”

（1）Click the Scan icon on the top left corner

（2）Scan the “CAPTCHA” on the TV monitor, then you will get a code from the mobile phone APP or from your email, and enter the code into “CAPTCHA”, so you will be able to reset the password on the Monitor connected to DVR

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B: Add Device on PC Client Software (VMS）?

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID Device Name:

Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

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5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

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C:  How to Sign up account on Mobile APP (XMEye Pro) ?

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

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D:  Add Device on Mobile Phone APP (XMEye Pro)?

Steps:

–>1. Please connect the NVR/DVR box to your Router via Network Cable; (Some customers think it can support WIFI connection, while wired systems only support wired router connection, and have to be wired to router via ethernet cable)

–>2. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply;

–>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

–>4. Go to your TV Monitor, navigate to “Main Menu–>Advanced–>Version”–> You will see the serial number.

The QR code contains Serial number info. We need this information after we add the device to mobile phone APP

–>5. Open the mobile APP “XMeye Pro” and register an account by your email first

–>6. Click”+” to add device–>Choose “NVR”

Device Serial Number: Click the “Scan” icon to Scan QR Code On the NVR UI Interface (Main Menu–Advanced–Version), (QR code contains username and password)

No need to input the username and password manually.

And click “OK”, and go back to the Device page on App,and you will see the device shows status:online ,

E:  How to enable Alarm Notifications on APP XMEye Pro?

1.Make the Alarm setting is already set on Monitor UI Interface

2. Please right-click mouse and navigate to “Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK”

(Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to “Event–>Device (the one you named)–>Enable “Allow Notifications”

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F:  Configure Offline Camera or Add a New Camera?

—>1. After connect the camera to NVR via network cable, if the camera power on properly, the camera’s indicator light should be blinking.(see picture attached)

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When you cover the camera’s photocell or put the camera in dark place, the infrared LED should turn on red color.

—>2. If camera powered on properly please follow below instructions.

1.Right-click mouse navigate to “Quick Setup(or Channel Set) –>Cancel

2. In the second box, if any camera status is offline or not connected, please select it and click ”Delete” first

3. Click “Search”, can you see new IP address showed on the topper box?

4. Select the IP address in topper box and click Network–>Auto Assigned–>OK

5. If auto assigned successfully, please click “Add” to add the camera.

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G:  No Video Display on TV Monitor Or Blank Screen?

My UI Interface shows “No signal” or “Black Screen” ？

We need to divert this issue into two situations:

1.NVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur.

Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

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(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having an issue, and needs a replacement, plz contact email love@hiseeu.com for replacement HDD

After steps, if the thing still cann’t be resolved, which means the NVR box is broken, plz contact email love@hiseeu.com for replacement NVR box if their warranty is still 1 year

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2.NVR Indicator light is off:

(1) Cause: The power adapter 52V 2.5 A connected to the NVR box is broken

Step: Use another power supply 52V 2.5 A to power on the NVR unit to have a try ( If you do not have a spare one, can contact us to buy a new one or we send you a new one if your warranty is still under 1 year )

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(2) Cause: The hard disk drive inside of the NVR box is broken Step: Use the screwdriver to open the NVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the NVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for replacement HDD

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H:Why DVR/NVR can’t record or playback video?

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If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

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1.Check if the hard drive status is normal or error

Navigate to NVR/DVR Monitor UI Interface: Navigate to “Main Menu–>Advanced–>HDD info”

If status shows “Error” or No hard drive info , which means the hard drive is broken. (need to replace hard dirve)

2.Check the record plan is set up for 24/7 continuous recording

Navigate to “Main Menu–>Record Conf”

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”. (if it was set to “stop”, the system would stop recording when the storage is full)

Navigate to “Main Menu–>General–>Storage Full”

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

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Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

Add Cameras to NVR or PoE Switch (Router)

Add Cameras to NVR/ PoE Switch or Router

1. Add camera via NVR PoE Port

• If the camera is connected to NVR PoE port directly, the IP address

range should be modified to “172.16.0.X” (X is between 2 to 255)

Please right-click mouse and navigate to Camera

For brand new camera (password is 123456 by default), NVR will detect

and add camera automatically.

If the camera’s user name or password has been changed, you are required to input the info manually.

Move the mouse to the status icon , you will see the error message. “Offline [incorrect Username to Password]”

Please click on the edit icon to input password manually and click on “OK” to continue.

2.Add Camera to NVR via PoE Switch or Router

NVR will detect the camera under the same WLAN and list IPC here

• Click on plug icon to add the camera. If the camera has default user name: admin, password: 123456.

NVR will add it automatically.

• If the camera’s password has been changed, please click on the setting icon to modify the info.

• In this situation, the camera IP address range should be the same as NVR’s IP range

(You can check NVR IP by navigating to Network>Basic> TCP/IP). If not, please contact the technician to modify the camera’s IP first.

Camera Not working

Camera not working?

1.(Port issue) Insert the camera to another port of the NVR to have a try, and wait at least 5 minutes

2. (Camera issue) Make sure if the camera infrared light will turn on red or not in the night time

3. Also plz right click your mouse to “Menu-Camera”, and take a photo of this whole page and send it to us

（Check how many cameras are discovered）

Also go back to the home screen and Check connection status, to see if it shows” Network disconnected” or “incorrect user name and password”

Device Offline on APP or NVR?

Device Offline on APP or NVR?

If the device shows offline on mobile phone app  “Guard Viewer” , we need to make sure the NVR is connected to network perfectly or not

Go next to your Monitor that connected to NVR, and check out the network status

first navigate to this path first : “Menu–Network–Basic–P2P” , also check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” . After that, go back to “P2P” and check if the device status is online or not

Also , please make sure the PPPOE needs to be disabled, plz navigate to “Network–Advanced–PPPoE”

Enable Alarm light on Each Camera?

Enable Alarm light on Each Camera?

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(Alarm light would only work during the night time when the alarm was triggered)

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1. Set up the Alarm light First Right-click your mouse to “Menu– VCA — Intrusion Detection/Crossing Line Detection– Triggered Actions” , and draw the rules for the alarm type

After you set up an alarm type (Like”Intrusion Detection”, or “Crossing Line Detection”), Click on “Alarm Linkage”, you will have the option to Enable “Alarm Light” (Spotlight is only Available During the Night)

2. Enable Alarm Light on “Triggered Action– Alarm Light” for each channel, and Click “OK”

Forget NVR Password？

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2.If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer) by navigate to “Me–General–Forget Device Password”

3.Scan the above QR code by app and the security code will be sent to your email address.

4. Enter the security code from email to reset the password

Additionally, If you the email doesn’t belong to you, plz contact us at love@hiseeu.com for more support

Add Device to APP(Guard Viewer)

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Auto add is not suggested. Please tap on “Later” if you see this message box.

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In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on “ Menu” icon> Tap on “Devices”> “Add”,

2. Tap on “Scan”> “OK” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4.Add NVR by scanning device QR code and click on “save”

5.   Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View”

Human Tracking/Detect for Model PK-4YHD985-CT ?

1.To enable human tracking , Set preset point “21”. Here is the video link for your reference: https://www.amazon.com/live/video/07adae4ec34a47618bd754cc6c1f8966?ref_=dp_vse_ibvc1

2.To enable human detection, plz go to this path “Menu–Alarm-Motion” , and choose the camera you want, to enable it

(This doesn’t support customize area)

No Video on TV Monitor or blank Screen?

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The camera system video output resolution is 1080P, if your TV monitor resolution below that will occur this issue.

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If possible, could you please try to connect the system to another TV monitor with a higher resolution(above 1080P).

Or, please hold your mouse wheel over 10seconds to see if the system can reboot or not.

If not, plz contact us for further support

How to share Device to others via APP Guard Viewer?

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One device linked to One User ONLY. The NVR system ONLY can be controlled by one authorized account, who can share the device with others in order to prevent attacking or hacking.

For admin user, please follow the instructions to share the device with others:

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1.Type on “Menu Icon ” and navigate to “Devices”

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2.Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

(1) Share device by typing in the user name you wanted to share with and selecting function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigate to “Devices”

(2) Share device by generate a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

Download the mobile APP and Sign up for an Account

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1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

<p>The post Hisseu PoE Camera System User Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

Tapo was created to engage in the small intelligent appliances market, to help people adopt a new smart home lifestyle at an affordable cost. That’s why we insist on Smart, Easy, Secure.

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What should I do if I fail to configure the Tapo Smart Plug?

The Tapo app will guide you step by step during the initial configuration, but you may not be able to get through all the steps due to some interference. This FAQ will tell you what to do if you have trouble getting through a certain step.

Case 1

The phone is looking for the smart device via Bluetooth or its default 2.4GHz WiFi, if you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

Tapo Smart Camera FAQ v1

Case 2

If you are unable to find your home Wi-Fi network, please refer to the following suggestions.

Troubleshooting tips:

1. The signal strength of your home Wi-Fi network is a bit weak, move the smart device closer to your router for a try.

2. Ensure your home Wi-Fi network is a 2.4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi connection.

3. If it doesn’t display the Wi-Fi name of the router automatically, please click on “RECAN” at the upper right corner to refresh the Wi-Fi list.

4. If the router’s SSID is hidden, please choose “Other” to input SSID and password manually.

5. Please change the wireless channel of the 2.4G Wi-Fi network to 1, 6 or 11.

6. Reset the device as per QIG/UG and go through the process again.

Case 3

If you are unable to get through this step, you will see the following error page.

Troubleshooting tips:

1. Ensure you have selected the correct home Wi-Fi network and have entered the correct wireless password. If the Wi-Fi network or password is incorrect, click on “Choose a Network” and select the Wi-Fi network again.

2. Make sure your smart device is within the Wi-Fi range of your router.

3. Turn your phone’s or tablet’s Bluetooth off and back on.

4. If the problem persists, try to reset the smart device as per UG/QIG, and then set it up again.

5. Check if there is a firewall on your router. If yes, please turn it off.

6. Change the wireless security type of the 2.4G network to WPA2.

7. Try to connect the Tapo plug to the hotspot of your cell phone or another wifi network. If it works, please upgrade the firmware for the plug, then reset and reconnect it to your router.

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What features does Tapo smart plug and Tapo smart switch support?

Currently the Tapo plug and switch supports the following features:

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How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

The Tapo camera supports the RTSP and Onvif protocol, so it can work with third-party NVR or NAS devices that also support the RTSP/Onvif protocol. If a user wants to view the live stream of the camera with a third-party app like VLC Player, iSpy, here is the method for him.

Notes:

1. The username/password is the camera account that you created via the Tapo app. If you haven’t created the username and password, please follow the instruction of Step 1 in this article.

2. The IP address is the camera’s IP address assigned by your host router. You can find it on your host router’s DHCP list or in the Tapo app (Go to the Device Settings page of the camera and tap Device Info to see its IP).

3. If you want to view the live stream of the Tapo camera with a third-party app remotely, you will need to open port 554 for the camera on your host router first. Please enable the TCP forwarding for port 554.

4. You could use ONVIF standards to add the Tapo camera with its username/password and IP address. Please see the example of iSpy in Case 2 to know how to use onvif protocal to control the camera.

5. For Tapo C310, the resolution of the stream1 is determined by the video quality set on the Tapo APP.

If you need to watch the 3MP HD Video via RTSP, please change the video quality to Best Quality on the Tapo APP and use: rtsp://IP Address/stream1

6. If the Camera is inserted microSD card and subscribed Tapo Care, its RTSP stream will fail. You need to remove microSD card or cancel Tapo Care to get its RTSP stream.

7. If you find that there’s no or very little sound when using RTSP/Onvif to watch live stream, please adjust the camera microphone on Tapo APP.

Apart from the Tapo app, Tapo cameras can work with other third-party software to use and manage your Tapo camera.

Note: Before you start, make sure the computer/NAS/NVR and your camera are connecting to the same network or can visit the public IP and port of your camera.

Step 1: Create a camera account in the Tapo app

1. On the Home page, tap on your camera model card to go to the camera Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Advanced Settings, then select Camera Account to create an account (username and password) for camera login on other portals.

You will see a prompt like below (About Camera Account), please read it and tap Understand and Agree to Use, then you can create an account for the camera.

Note: The username and password should contain 6 to 32 characters.

Step 2: Add your Tapo camera on iSpy (Example of Onvif protocol connection)

1. Run the iSpy software on your computer.

2. Click Add on the top left menu and select ONVIF Camera.

3. Enter the Username and Password that you set for your camera on the pop-up window, select Network Address, and click Next. You can customize other parameters if needed.

4. Choose the video resolution and click OK.

5. Customize the camera settings as needed, including Microphone, Talk, Motion Detection, Alerts, Recording, Images, Scheduling, and Storage. You can also change all the settings later. Click Finish to complete adding your camera to iSpy.

6. After adding your Tapo camera to iSpy, you can monitor and manage it using the app. View the live, customize motion detection, check the recordings when motion detected, set recording schedules, record videos and more.

Step 3: Watch your Tapo camera on VLC (Example of RTSP protocol connection)

1.Open the VLC software, select Media > Open Network Stream

2.Fill in the URL of the Tapo camera

The URL of the RTSP live stream for the Tapo cameras will be:

For high quality stream1: rtsp://IP Address/stream1

For low quality stream2: rtsp:// IP Address/stream2

In some software, the URL need to add the port to access live stream, the default port is 554:

For high quality stream1: rtsp://IP Address:554/stream1

For low quality stream2: rtsp:// IP Address:554/stream2

If you fail to stream the Tapo camera via the RTSP/ONVIF protocol, you may refer to the article for the troubleshooting:

https://community.tp-link.com/en/smart-home/forum/topic/652710

To get to know more details of each function and configuration, please go to Download Center to download the manual of your product.

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How to factory reset the Tapo or Kasa smart plug

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To restore a Tapo or Kasa smart plug to its factory default settings and re-enable the setup mode, please press and hold the power button for 10 seconds.

The LED status for a factory reset varies by model:

After a completing the reset, you can then connect and configure the device in the Tapo App.

How to avoid noise when monitoring the sound from Tapo camera

Tapo cameras are capable of not only monitoring video stream from the camera, but also monitoring sound collected by the built-in microphone on the cameras. You can turn on/off the sound feature like the monitor screen as below. But to increase or decrease the volume, you need to press the volume button on your phone.

Why is there noise?

Noise is a physical phenomenon and it’s actually inevitable. Basically, the IP cameras including other brands’ have background noise more or less. And those cameras which seem to generate less noise probably have worse sound collecting performance. Tapo cameras are designed with a sensible sound collector which might take some noise in your monitor. Even though it is inevitable at present, we are still trying our best to make improvement and searching for better solutions.

How to reduce the noise?

1.     Please keep your mobile device away from the camera as much as possible. The Tapo camera is designed for remote access and monitoring via cloud service, local usage in close range may cause interference and noise between your mobile device and the camera.

2.    Please reduce the output volume below 50% since a louder volume may enlarge noise decibel. The value between 40%-50% is suggested with not only good sound quality but also minimum noise decibel. As long keep focus on our cloud camera you will find our progress on new models.

Your understanding is highly appreciated!

How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

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The Away mode and the Home mode are two different sets of Detection, Alarm, and Notification settings for Tapo&Kasa cameras. You can tap the button on the Tapo app>Cameras tab to quickly apply the preset settings to the cameras when you are home or away.

Note:

Here we take the Home Mode as an example.

For Tapo Cameras:

1. Open Tapo APP, find the Cameras tab at the bottom, and locate the Detection Mode section.

You can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three-dots option.

2. Click on Add Devices if you want to add more cameras to the Home mode.

Click on the Edit icon at the top right corner if you want to delete cameras from the Home mode.

3. Select the camera you want to edit the mode settings. Here we take Tapo C200 as an example, and you can change the Privacy mode, Detection, Alarm, and Notification settings of the camera.

Take the Motion Detection feature as an example. You can click on Motion Detection to turn it on or off, change the Motion Sensitivity, and set the Activity Zones on the Motion Detection page.

And you can also click on Detection>Person Detection or Baby Crying Detection to turn them on or off, and tap Alarm and Notifications to configure the related settings.

4. Click on the Back icon at the top left corner of the Tapo C200 page if you have changed the configurations, and click on other cameras if you want to change their configurations.

After completely presetting the Home or Away Mode, you can tap the Home mode or Away mode card on the Tapo app>Cameras tab to switch your cameras’ settings quickly.

For Kasa Cameras:

Here we take KC115 as an example.

1. Open the Tapo app, find the Cameras tab at the bottom and you can tap to activate the Home or Away mode, which will overwrite the current settings of all cameras. To edit the mode settings, click the three dots option.

2. Select the camera you want to edit the mode settings and enter the Detection & Alerts page.

3. You can change the Privacy mode, Detection, and Notification settings of the camera.

Tap Detection > Motion Detection to edit the motion detection function. You can adjust Motion Sensitivity.

Tap Detection>AI Detection to change your AI Detection feature, such as Person Detection.

4. After editing the detection settings, tap Detection & Alerts > Notifications to customize its current settings.

After completely presetting the Home or Away Mode, you can tap the card on the Tapo app>Cameras tab to switch all of your cameras’ detection settings to the mode you want.

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How can I find the IP address of my Tapo&Kasa camera

Note: Some Tapo battery cameras or doorbells need to work with the hub and can’t connect to the router directly, which do not have IP address.

There are two methods to find the IP address of the camera.

Here we take Tapo C200 as an example.

Method 1: Via Tapo app

1. On the Tapo app> Home page, tap your camera model card to go to the Live View page (or you can click on Cameras tab>tap Manage on your camera model to go to the Live View page).

2. On the Live View page, tap the icon at the top right corner to enter the Device Settings page.

3. Tap Device Info and then you can find the IP address of your camera.

Method 2: Via the web management page of your router

Here we take the TP-Link router Archer C7 as an example.

1. Log in to the management page of your router.

2. Go to Advanced > Network > DHCP Server and locate the DHCP Client List section to find the IP address of your camera.

How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app?

This article will show you how to view continuous recordings on the Tapo app.

Note:

For Tapo Cameras

Here we take Tapo C200 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

Click on Recording Schedule to see the detailed recording schedule settings.

Tap Edit on the Recording Schedule page if you want to change the Continuous Recording and Detection Recording schedule.

And please tap the tick icon at the top right corner to save your changes.

Step 3.

On the camera’s Live View page, tap Playback & Download, select the SD Card icon on the Playback page, select the date, and then you can drag the timeline to view the continuous recordings.

For Kasa Cameras

Here we take KC115 as an example.

Step 1.

On the Home page of the Tapo app:

Step 2.

On the Live View page of the camera, tap Playback & Download > Playback to view all recordings. Drag the timeline and you can view recordings whenever you want and wherever you are.

What can I do if the video image is upside down on my Tapo&Kasa camera

Tapo&Kasa cameras support the function of Video Rotation, and if the camera video image is upside down on the Tapo app, please refer to the following steps to correct it.

Here we take Tapo C200 as an example.

1. On the Home page of the Tapo app, tap your camera model card or tap the Cameras tab>click on Manage on your camera model to go to the Live View page.

2. On the Live View page, tap the icon on the top right corner to enter the Device Settings page.

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What can I do if I can’t find my Tapo camera on Tapo APP?

If your device does not appear on your app after completing the configuration process, please try the following troubleshooting suggestions:

1. If you are using a Wi-Fi wireless configuration to connect your camera, please check if the camera has successfully connected to the router. You can verify whether the camera is connected to Wi-Fi by checking the System light of your camera. For most Tapo Cams, if it is not connected properly, the LED light will blink red slowly. For the HomeKit version Camera, its LED light indicator will blink blue slowly. If the camera cannot connect properly, we recommend resetting the camera to factory default settings as per the User Guide and then reconfiguring the camera.

How to reset my Tapo camera

2. Check the DHCP settings on your router and ensure that the DHCP Server of your router is enabled. If the camera has already connected to the router properly, you will see the device in the client list of your router. If you don’t know how to do this, please contact your router’s customer support.

3. Please verify if there are any special symbols in your Tapo account（TP-Link ID） password. If there are, try to remove them and make the account password simpler by only using numbers and English letters. Then reset and add the camera from the beginning again.

4. Connect your smartphone to the same Wi-Fi network as your camera and check whether you can see it on the Tapo app. If you can see it, that means the camera fails to connect to the cloud for unknown reasons and you cannot access it remotely. In this case, verify if any firewall or security settings are blocking the connection to the Cloud Server. Temporarily disable any antivirus, firewall, or security software to see if it resolves the issue

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5. Using a public DNS server may improve the connection, try changing your router’s DNS server settings to 8.8.8.8. If you don’t know how to do this, please contact your router’s customer support.

To eliminate potential issues with the router’s Wi-Fi network, it is recommended to use a mobile hotspot and configure the Camera to test its functionality.

Here are steps for using a mobile hotspot to test the Camera’s configuration:

Preparation: We suggest having two phones. Use one phone (Phone A) to create a hotspot and use another phone (Phone B) to download the Tapo app and complete the setup process.

Steps:

1. On Phone A, disable Wi-Fi and enable only mobile data.

2. On Phone A, navigate to phone settings and access the “Personal Hotspot” or “Mobile Hotspot” option, ensuring that the “Mobile Hotspot” feature is activated. Please make sure the created hotspot operates on a 2.4GHz network.

3. Set a unique name and password for the hotspot, different from your router’s Wi-Fi, to facilitate the Camera’s connection.

4. On Phone B, download the Tapo app. Follow the app’s instructions to add the device and complete the remaining setup steps as guided by the app.

Please contact TP-Link technical support with the following information if the issue persists after the above suggestions.

1) Your TP-Link ID or cloud account.

2) The model number of your TP-Link Cam and its MAC address.

3) The model number of the host router.

4) Whether you have tried all the suggestions listed above or not. If yes, what are the results?

<p>The post Tapo Smart Camera FAQ v1 first appeared on NVR IPCAMERA SECURITY.</p>

How to Change the Password on a 5.0 UI IP Camera

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IPCamera/Change Password 5.0 UI

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the current username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select Account on the left.
Then select the User tab at the top.
Click on the Edit (Pencil) icon to the right of the user account who’s password you want to edit

4. Enable the Change Password slider.
Then enter the current password in the Old Password field.
Enter the new password you want to change it to in both the New Password and Confirm Password fields.
Click on OK at the bottom

5. Once the new password is successfully changed, you will see “Modify User Succeeded” at the top

Dahua IP Camera 5.0 UI Setup

How to Set the Date and Time on a 5.0 UI IP Camera

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IPCamera/Set Date and Time 5.0 UI

Description

This guide will show you how to set the Date and Time on a IMaxCamPro IP Camera with the 5.0 User Interface

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the System option from the drop-down list

3. Select General on the left.
Then select the Date & Time tab at the top.
To set the date and time without an NTP server, select Manual Setting. Then adjust the Time, Time Format, and Time Zone. (You can press Sync PC if you want to pull the time from the PC you are using. The Time Zone still needs to be set manually though.)

To set the date and time with an NTP server, select NTP. Then fill in the information for a functioning NTP server. (This will only work if the camera has access to the internet.)
For locations that use Daylight Saving Time, enable the slider below DST and select the dates and times that Daylight Savings starts and stops.
When you are done adjusting settings, select Apply at the bottom to save the settings.

How to Set the IP to Static on a 5.0 UI IP Camera

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IPCamera/Set IP to Static 5.0 UI

How to Set IP Settings to Static on a 5.0 UI IP Camera

Description

This guide will show you how to set the IP settings to static on a ImaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Network option from the drop-down list

3. Select TCP/IP on the left.
Click on Static next to “Mode”.
Then fill in the IP Address, Subnet Mask, Default Gateway, and DNS settings below that. (You can press the “Test” button if you want to see if that IP address is free on your network.)
When you are done adjusting settings, click on Apply at the bottom

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

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IPCamera/Configure Recording SD Card 5.0. UI

How to Configure Recording to an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to configure recording to an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Select the Gear icon at the top right.
Then select the Storage option from the drop-down list

3. Select the SD card from the list by enabling the radio button on the left.
Click on Format at the top to wipe all the data on the SD card and configure it for recording on this camera.

4. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

5. Select the Record Control tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

6. Select the Time Plan tab at the top.
Adjust each Event Type on the weekly calendar.
When you are done adjusing the schedules, click on Apply to save your changes

7. Select the Storage tab at the top.
Adjust the settings on this page as desired:

When you are done adjusting settings, click on Apply to save the settings

How to Playback Video from an SD Card on a 5.0 UI IP Camera

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IPCamera/Playback Recording SD Card 5.0. UI

How to Playback Video from an SD Card on a 5.0 UI IP Camera

Description

This guide will show you how to view recorded video footage from an SD Card on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

1. Input the camera’s IP address into a web browser.
Enter the username and password of the camera into the designated fields.
Click the Login button to log in

2. Click on the Home icon at the top left.
Select Record. (If you don’t see it on the main page, click the right circle at the bottom to switch pages.)

3. Select the Search Video tab at the top.
Select the start date and time, and the end date and time on the left.
Then click Search below that.
All the recorded footage on the SD card in the time range will appear.
Double-click on the specific clip you want to play

4. Move the slider at the bottom to adjust the playback time.
Use the controls to play, pause, rewind, fast forward, or jump between clips

IPCamera/Password Reset 5.0. UI

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IPCamera/Password Reset 5.0. UI

How to Reset the Password on a 5.0 UI IP Camera

Description

This guide will show you how to reset the password on a IMaxCamPro 5.0 User Interface IP Camera

Prerequisites

Step by Step Instructions

Reset via Password Recovery in DMSS

1. Input the camera’s IP address into a web browser.
Click on Forgot password?

2. Click on OK to agree to use your email address in this process

3. If you setup a recovery email you will be brought to a page with a QR code on it. (If you didn’t setup a recovery email, skip to “Reset via Physical Button” at the bottom of this page.)

4. Open the DMSS app on a mobile device.
Tap on Me at the bottom.
Then select Tool Manager

5. Tap on Device Password Management

6. Use the mobile device’s camera to scan the QR code from Step 3 above

7. Once the QR Code has been successfully scanned you will see the following message

8. Check the email inbox for the email address that was registered for password recovery on this device.
Input the security code from that email in the Security code field.
Then click on Next

9. Enter a new password in the New Password and Confirm Password fields.
Then click on OK

10. The password will be successfully reset

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body.

1. Reset: Press the reset button for 10-20 seconds while the camera is connected to power.

IP Camera Basic Info

Important Safeguards and Warnings

1．Electrical safety All installation and operation here should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation.

2．Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.

3．Installation

4．Qualified engineers needed All the examination and repair work should be done by the qualified service engineers. We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment The NVR should be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. This series product shall be transported, storage and used in the specified environments.

6. Accessories Be sure to use all the accessories recommended by manufacturer. Before installation, please open the package and check all the components are included. Contact your local retailer ASAP if something is broken in your package.

7. Lithium battery Improper battery use may result in fire, explosion, or personal injury! When replace the battery, please make sure you are using the same model! Before your operation please read the following instructions carefully.

Hardware Installation and Connection

Note: All the installation and operations here should conform to your local electric safety rules.

1. Check Unpacked NVR When you receive the NVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the NVR can protect most accidental clashes during transportation. Then you can open the box to check the accessories. Please check the items in accordance with the list (Remote control is optional). Finally you can remove the protective film of the NVR.

2. About Front Panel and Rear Panel For detailed information of the function keys in the front panel and the ports in the rear panel, please refer to the User’s Manual included in the resource CD. The model label in the front panel is very important; please check according to your purchase order. The label in the rear panel is very important too. Usually we need you to represent the serial number when we provide the service after sales.

3. After Remove the Chassis Please check the data cable, power cable, COM cable and main boar cable connection is secure or not.

4. Important：Please turn off the power before you replace the HDD. You can refer to the User’s Manual for recommended HDD brand. Please use HDD of 7200rpm or higher. Usually we do not recommend a PC HDD. For detailed operation instruction, please refer to the User’s Manual included in the resources CD.

1. Use the screwdriver to loose the screws of the rear panel and then remove the front cover.

2. Put the HDD to the HDD bracket in the chassis and then line up the four screws to the four holes in the HDD. Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket

3. Connect to the HDD data cable to the main board and the HDD port respectively. Loosen the power cable of the chassis and connect another end of the power cable to the HDD port.

4. After connect the cable, put the front cover back to the device and then fix screws of the rear panel.

<p>The post Dahua IP Camera 5.0 UI Setup first appeared on NVR IPCAMERA SECURITY.</p>