ACH20-1B Thermal Monocular Camera: Using the App

Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.

Live View Settings

The Live View is the first screen you will see when your camera connects to the app. It includes the following features:

Digital Zoom

Zoom in on a certain part of your camera’s image to magnify details.

1.From Live View, tap .

2.Tap your preferred zoom range.

3.Tap OK to save.

Color Palette

Select your camera’s color palette for enhanced visual representations of thermal imaging.

1.From Live View, tap .

2.Tap on one of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

Record Images & Videos

1.From Live View, tap .

2.Tap the screen to display the capture and record icons.

3.To capture images: Tap .

4.To start or stop recording videos: Tap .

Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.

Function Settings

Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.

Laser Pointer

Use the laser pointer to illuminate a point of interest with a bright spot of colored light.

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

After a few seconds, the laser pointer automatically turns off.

Fire Detection

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

Hot & Cold Points

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

System Settings

Customize your camera’s system settings or sign out.

Automatic Sleep Mode

Select how long your camera waits before entering sleep mode.

Automatic Shutdown

Select how long your camera waits before turning off.

Change Measurement Unit (Meter to Feet)

Change your camera’s measurement unit.

Sign Out

Disconnect your camera from the app by signing out of the app.

Restore to Default Settings

Restore your camera’s menu and app settings to its factory default settings.

ACH20-1B Thermal Monocular Camera: Troubleshooting

The following article provides some troubleshooting tips for using your thermal monocular camera.

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Camera’s image/screen is blurry.

Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.

Camera’s Wi-Fi hotspot is not showing.

• Wait a moment for it to appear in your phone’s Wi-Fi settings.

• When enabling your camera’s hotspot in your camera’s settings, try to press  a couple more times.

• Ensure you have allowed the app to use your location, otherwise it will not be able to detect your camera’s Wi-Fi. Navigate to your phone’s settings, then open the Thermal Connection app settings, and enable Location — While Using the App.

Camera is not connecting to the app.

The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.

Camera has disconnected from the app.

Camera’s Live View is frozen in the app.

If the Live View is frozen perform a hard close of the app, then open it again.

Digital zoom is not working.

Digital zoom will not work while your camera’s menu is open. Press  to exit the menu.

Camera is not recording images and videos.

Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press  to exit the menu.

Camera’s screen is black.

Restart your camera. Press and hold  to turn your camera off, and then back on.

Camera is not charging or slow to charge.

• Ensure you use the supplied micro-USB cable and that it is properly connected.
 DANGER

◦ Improper battery replacement or use may result in fire, explosion, or other hazards.

◦ Only use accessories regulated by the manufacturer. Never use the charging cable or power adapter with another product.

◦ Make sure the plug is properly connected to the power socket.

◦ DO NOT charge your camera within 2 m of flammable materials.

◦ DO NOT connect multiple devices to one power adapter. The plug in the power socket could overheat and possibly cause a fire.

• Ensure the USB Mode is set to Off.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to USB Mode.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s battery keeps draining.

You can preserve your camera’s battery life in the following ways:

• Turn off any camera settings or functions that are not being used.

• Use your camera without the app. First, sign out your camera from the app, and then turn the Wi-Fi hotspot off. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to WiFi.

◦ Press  to open the setting.

◦ Press  to select Off.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera to go into automatic sleep mode after 1 minute of inactivity has passed. First set your camera’s sleep mode (Suspend Mode) to be automatic, and then set the automatic sleep mode (Auto Suspend) to 1 minute.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Suspend Mode.

◦ Press  to open the setting.

◦ Press  to select Automatic.

◦ Press  to confirm your setting.

◦ Press  to navigate to Auto Suspend.

◦ Press  to open the setting.

◦ Press  to select 1 Min.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s screen brightness to low.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Brightness.

◦ Press  to open the setting.

◦ Press  to select Low.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• Set your camera’s automatic shutdown to 60 minutes or less. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to Auto Shutdown.

◦ Press  to open the setting.

◦ Press  to select 60 Mins or less.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

Camera’s image has lots of graininess or scratches.

• Turn your camera off, attach the lens cap, and allow it to rest for a few hours before using again.

• To improve your camera’s image quality set the FFC Mode to Auto. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to FFC.

◦ Press  to open the setting.

◦ Press  to select Auto.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

• To manually correct pixel defects in your camera’s image, set the DPC settings to Manual. 

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to DPC.

◦ Press  to open the setting.

◦ Press  to select one of the options:

· Auto: (Default) Your camera automatically calibrates defective pixels.

· Press  to start auto DPC.

· Close the lens cap until your camera signals that auto correction is complete.

· Manual: Correct the defective pixels manually.

· Press  to start DPC manually.

·  Press to switch between the X-axis and Y-axis.

· Press and hold  or  to start correction.

· Restore: DPC is restored to original state.

◦ Press  to confirm your setting.

◦ Press  the exit the menu.

ACH20-1B Thermal Monocular Camera: Frequently Asked Questions

The following FAQ answers many of the general questions about your thermal monocular camera.

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How does my thermal monocular camera work?

To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.

Is my thermal monocular camera battery-operated or hard wired?

Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.

Does my thermal camera only work at night?

No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.

Can my thermal camera see-through walls, metal, or glass?

No, thermal imaging cameras do not see-through surface but detect surface temperatures.

Is thermal imaging and night vision the same thing?

No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.

Can bright sunlight damage my camera’s lens?

Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.

What is the clicking noise my camera makes?

This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.

Should I charge my camera’s battery before first use?

Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.

How do I charge my camera’s battery?

Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.

How do I turn my camera on or off?

Press and hold .

Where can I find the mobile app?

The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.

See the article Connecting to the App for more details.

Why do I need to allow my Location Permission on the app?

The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.

How do I connect my camera to the app?

See the article Connecting to the App for full details.

How do I disconnect my camera from the app?

For steps on disconnecting your camera from the app, see the article Using the App.

What is my camera’s Wi-Fi name and password?

Where can I find my camera’s serial number?

Your camera’s serial number can be found on:

• The serial tag located on the side of your camera.

• Your camera’s system information.

◦ Press and hold  to open the menu.

◦ Press  or  to navigate to (System Information).

◦ Press  to open your camera’s system information.

How do I record images & videos?

• To capture images: Press 

• To start or stop recording videos: Press and hold  for 3 seconds. A blinking red dot next to a recording timer on the left of the screen indicates that your camera is recording.

Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.

For steps on recording images and videos from the app, see the article Using the App.

How do I zoom in my camera’s image?

To switch the zoom range: Press . Keep pressing to zoom in and out.

For steps on using digital zoom from the app, see the article Using the App.

How do I turn the laser pointer on?

 LASER RADIATION:

Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.

To turn the laser on: Quickly press  two times.

For steps on using the laser pointer from the app, see the article Using the App.

How do I change my camera’s color palette?

To quickly change the color palette: Press .

For steps on switching the color palette from the app, see the article Using the App.

Which color palettes can I choose from?

Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:

Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.

How do I measure my target’s distance?

Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.

• Press and hold  to open the menu.

• Press  or  to navigate to Ranging Mode.

• Press  to open the setting.

• Press  to select one of the options:

◦ Wolf: Measure your distance from a wolf, with a pre-set height of 1.2 m.

◦ Customize: Enter a custom height to measure your distance from your target.

◦ Wild Boar: Measure your distance from a boar, with a pre-set height of 0.9 m.

◦ Human: Measure your distance from a human, with a pre-set height of 1.8 m.

◦ Rabbit: Measure your distance from a rabbit, with a pre-set height of 0.3 m.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change my camera’s measurement unit?

For steps on changing the measurement unit from the app, see the article Using the App.

How do I track hot & cold points?

Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.

• Press and hold  to open the menu.

• Press  or  to navigate to Hot Point.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Hot and cold points is turned off.

◦ On: Your camera will track hot and cold points.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on enabling hot & cold points from the app, see the article Using the App.

How do I enable fire detection?

Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.

• Press and hold  to open the menu.

• Press  or  to navigate to Fire Warning.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection is turned off.

◦ High, Middle, or Low: Your camera will detect fires based on the sensitivity level.

• Press  to confirm your setting.

• Press  to exit the menu.

For steps on setting fire detection from the app, see the article Using the App.

How do I enable the fire detection alarm?

Set your camera to sound an alarm when fire is detected in the image.

Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.

• Press and hold  to open the menu.

• Press  or  to navigate to Alarm.

• Press  to open the setting.

• Press  to select one of the options:

◦ Off: Fire detection alarm is turned off.

◦ On: Your camera will sound when fire is detected.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I export recordings?

Export recorded images and videos from your camera’s microSD card.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Select files to export, then copy them onto your computer.

• After exporting, disconnect the micro-USB cable from your camera and computer.

• Press  to select USB Mode Off.

• Press  to confirm your setting.

• Press  to exit the menu.

Where does my camera store recorded images and videos?

Your camera stores recorded images and videos onto the microSD card.

What is my camera’s maximum storage capacity?

You can insert a microSD card with up to 256GB storage space.

How do I hide the icons on the top right of my camera’s image?

• Press and hold  to open the menu.

• Press  or  to navigate to Status Bar.

• Press  to open the setting.

• Press  to select Off.

• Press  to confirm your setting.

• Press  to exit the menu.

How do I change the language displayed in my camera’s menu?

• Press and hold  to open the menu.

• Press  or  to navigate to Language.

• Press  to open the setting.

• Press  to select your preferred language.

• Press  to confirm your setting.

• Press  to exit the menu.

Note: This will only change the language in your camera’s menu, not the app.

How do I restore my camera’s settings to default?

For steps on restoring your camera’s settings to default from the app, see the article Using the App.

How do I update my camera?

Update your camera through the microSD card.

Note: To download the latest firmware update for your camera, contact the Technical Support team.

• Press and hold  to open the menu.

• Press  or  to navigate to USB Mode.

• Press  to open the setting.

• Press  to select Mass Storage.

• Press  to confirm your setting.

• Connect the micro-USB cable into your camera’s USB port and the other end into an available USB port on your computer.

• The microSD card’s storage will open on your computer desktop. Copy the update program to the microSD card.

• Press and hold  and  at the same time for 3 seconds. A blue screen will indicate that an update is in progress.

After a few minutes the update will complete and you will see your camera’s live view image.

Where can I download my camera’s latest firmware update?

To download the latest firmware update for your camera, contact the Technical Support team.

Can I mount my camera to a tripod?

Yes, the tripod thread can be found on the bottom of your camera.

Can I access my camera’s Live View from an external monitor?

Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.

What is the buzzer option in the app settings?

The buzzer is not compatible with your camera.

ACH20-1B Thermal Monocular Camera: Connecting to the App

Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.

Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.

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Step 1 – Download the App

Download your camera’s mobile app, Thermal Connection.

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Step 2 – Enable Your Camera’s Wi-Fi Hotspot

Looking into your camera:

• Press and hold  to open the menu.

• Press  or  to navigate to WiFi.

• Press  to open the setting.

• Press  to select AP (Access Point).

• Press  to confirm your setting.

• Press  the exit the menu.

Step 3 – Connect to the App

You will now be able to view your camera from the app and make some minor setting adjustments.

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<p>The post Thermal Monocular Camera user manual first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
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Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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ATTENTION: Prior to purchasing and installing an accessory antenna, read the product specifications of your receiver to determine if your receiver has a weatherproof housing. Installing your weatherproof receiver outdoors provides a better line-of-sight between the receiver and the camera, increasing the strength of the wireless signal. See your product specifications to determine the weatherproof rating of your receiver.

The Directional Wireless Panel Antenna and the Omni-Directional Antenna are used to extend the range of one or multiple wireless or wire-free cameras.

Directional Wireless Panel Antenna (ACCANTD9)

Omni-Directional Antenna (ACCANTO8)

Use the 2.4GHz Directional Wireless Panel Antenna (ACCANTD9) to focus a wireless signal onto one specific wireless device (camera or receiver) to increase the range of transmission. A clear line-of-sight between the antenna and the wireless device needing range extension is required.

Use the 2.4GHz Omni-Directional Antenna (ACCANTO8) to enhance the signal of one or multiple cameras that are paired to a single or dual antenna receiver. You may also use two Omni-Directional Antennas to extend the range of all cameras paired to a dual antenna receiver.

REQUIREMENT: To connect the antenna directly to the camera or receiver, the device must have a removable SMA type antenna. Visit www.lorextechnology.com/compatibility to ensure the antenna is compatible with your camera or receiver model.

Lorex Wireless Cameras and Monitors guide 2024

Also Read  : Lorex Camera Troubleshooting

Recommended Antenna Installation Methods

Your antenna needs will vary depending on the setup of your camera system, the number of cameras that require range extension, and the number of channels on your wireless receiver. Review the scenarios below to ensure you have the correct antenna and installation method to meet your needs.

Click a setup scenario to see the recommended installation method:

Combining Accessory Antennas

If you have installed your accessory antenna according to the recommended installation methods and would like to enhance wireless signal strength even further, you may add an additional Directional Wireless Panel Antenna (ACCANTD9) directly to a camera. The additional Directional Wireless Panel Antenna can be used with a Directional Wireless Panel Antenna or with an Omni-Directional Antenna attached to the receiver.

Click an antenna combination to see recommended installation methods:

Scenario 1: Extend the range of one camera paired to a single antenna receiver

To extend the range of one camera connected to a single channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9).

The Directional Wireless Panel Antenna can be connected in two configurations.

Configuration 1. Connect the antenna directly to the camera

Configuration 2. Connect the antenna directly to the wireless receiver

REQUIREMENT: The antenna connects using an SMA cable and replaces the existing antenna on either the camera or wireless receiver. Check www.lorextechnology.com/compatibility to determine if your product is compatible with the antennas.

Scenario 2: Extend the range of one camera paired to a dual antenna receiver

To extend the range of one camera connected to a multi-channel receiver, use the Directional Wireless Panel Antenna (ACCANTD9). Connect the Directional Wireless Panel Antenna directly to the camera.

Scenario 3: Extend the range of select cameras paired to a dual antenna receiver

To extend the range of select cameras on a multi-channel receiver, use the Omni-Directional Antenna (ACCANTO8).

Connect the Omni-Directional Antenna to one of the antenna ports on the wireless receiver.

REMINDER: Each antenna port on a dual antenna receiver is associated with specific camera channels. One antenna communicates with odd numbered channels (1, 3, and 5), while the other antenna communicates with even numbered channels (2, 4, and 6). See the table below for dual antenna channel configurations.

If you connect the Omni-Directional Antenna to an antenna port and your wireless signal does not improve, try switching the Omni-Directional Antenna to the other antenna port or pairing your camera to a different camera channel.

Scenario 4: Extend the range of all cameras paired to a dual antenna receiver

To extend the range of all cameras on a dual antenna receiver, connect an Omni-Directional Antenna (ACCANTO8) to each antenna port on the receiver.

IMPORTANT: Two Omni-Directional Antennas are required to accommodate this setup.

Combination 1: Combine two Directional Wireless Panel Antennas

If you are using a Directional Wireless Panel Antenna (ACCANTD9) to enhance the signal of a single camera with a single channel receiver, you can use an additional Directional Wireless Panel Antenna to further enhance the wireless signal.

Connect one Directional Wireless Panel Antenna directly to the camera and one Directional Wireless Panel Antenna directly to the wireless receiver. To maximize signal strength, it is recommended to aim the two antennas directly at each other with a clear line-of-sight.

Combination 2: Combine a Directional Wireless Panel Antenna with an Omni-Directional Antenna

If you are using an Omni-Directional Antenna (ACCANTO8) to enhance the signal of multiple cameras, you can further enhance the signal of a specific camera by connecting a Directional Wireless Panel Antenna (ACCANTD9) directly to the camera.

A clear line-of-sight between the Directional Wireless Panel Antenna and the Omni-Directional Antenna is recommended to maximize signal strength.

Lorex SD Pro App: Changing / resetting the password

If the password for the Lorex SD Pro app to view the Wireless Home Monitor is lost or forgotten it will need to be reset.

To reset the Lorex SD Pro app password:

1.Ensure that your Wireless Home Monitor is connected to a network router using the included Ethernet cable.

2.On the Wireless Home Monitor tap the Menu icon ().

3.Use the joystick to select Settings > Network > Reset Password.

4.Select Yes to confirm.

5.Tap the Menu icon () repeatedly until all the menus are closed.

6.Launch the SD Pro app and enter the default password. Refer to your user manual for your default password. You will be prompted to create a new password.

Lorex SD Pro App: Setting up Wireless Home Monitor remote access

You can access and view wireless cameras from a Wireless Home Monitor system using an iPhone, iPad, or Android smartphone or tablet using the Lorex SD Pro app. It is available at the App Store or Google Play Store.

Prerequisites:

To set up the mobile application:

LW2700 Wireless Home Monitor: Included cables and accessories

LW2700 Series Wireless Home Monitors support wireless cameras using a wireless signal. They do not have an internal battery and require a connection to a power source. Refer to your user manual for model specific information on cables and accessories. Click here for downloads and documentation for your product.

Most wireless home monitors include the following cable connections and accessories when purchased:

Network: Wireless camera Internet requirements

Standard wireless cameras that connect to a DVR / NVR, do not need access to the Internet to function. Stand-alone IP cameras do not require an Internet connection for basic functions, but an Internet connection is required for full functionality.

Security Cameras: Understanding Field of View (FOV)

Field of View (FOV) is the maximum observable area that is seen at any given moment through an optical device such as a camera lens. The coverage of the area can be measured using the horizontal and vertical distances to find the diagonal of the area in degrees. Mathematically, the FOV is calculated using the horizontal dimension of the sensor (h) and the Focal Length (F).

You can find the camera’s Field of View details in the Specifications sheet. Click here for additional support content including security camera documentation.

The Camera Lens, Sensor and Focal Length

Focal length (F) is the distance between the center of a lens and its sensor. The size of the lens is the aperture size.

These factors affect field of view. A narrower focal length captures more of the scene and displays a larger field of view. A wider focal length magnifies a scene and decreases the field of view. The higher the focal length value the lower the FOV.

Types of Camera Lenses

Fixed: a fixed camera focal length provides an Angular FOV which is permanently set and cannot be adjusted by the user. Varifocal: the camera focal length can be manually adjusted by the user. Generally, this is done manually with screws or dials. At Lorex we have motorized varifocal cameras that allow you to digitally zoom using your phone or NVR without losing details. These lenses provide flexibility and customization for your camera image needs.

The importance of Field of View

A wide angle lens or smaller lenses produce a greater field of view and captures more objects in a scene enhancing your ability to cover larger and wider areas such as foyers, parking lots or warehouses.

A narrow angle lens or larger lenses produce a smaller field of view; capturing a limited area, but the camera quality image improves in detail. These are designed to monitor a specific object, such as cash registers, entrances/exits, hallways or objects of value.

How to Calculate the FOV

To calculate the FOV requires the sensor size and the focal length of the lens: h = Sensor Size F = Focal Length of the Lens

FOV is represented by this equation: FOV = 2tan-1(h) / 2F

Example: h = 4.7mm F = 6mm FOV = 2tan-1(h) / 2F = 2tan-1(4.7)(12) = 2tan-1(0.39) = 2(21.4°) = 42.8°

W482CAD – 2K Wi-Fi Camera : Frequently Asked Questions

The following FAQ article answers many of the general questions about the 2K Wi-Fi Camera with Smart Deterrence (W482CAD). Where applicable, the FAQ includes links to articles where you may find more information.

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Where do I place my Lorex 2K Wi-Fi Camera?

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How should I position my Lorex 2K Wi-Fi camera?

When mounting the camera on a wall, make sure of the following:

 Accuracy of person detection will be influenced by multiple factors, such as the person’s distance from the camera, the height of the person, and the height and angle of the camera. Night vision will also impact the accuracy and distance of detection.

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How do I enable motion detection and person detection?

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap  icon to enable Motion Detection.

Note: If motion detection is disabled, general/person/vehicle detection will automatically disable and you will not receive any motion detection notifications in the Lorex App.

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How do I customize Motion Zones™?

Motion Zones™ allows you to customize your device’s motion detection region. Motion Zones™ screen consists of the following settings:

To set Motion Zones™

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Motion Detection Settings.

4.Tap Motion Zones™.

 For full instructions on how to set customized Motion Zones™, see Configuring Motion Zones™.

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Why am I receiving so many notifications?

There are a few ways you can lower the number of notifications you are getting.

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How do I enable Color Night Vision?

1.Lauch the Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap  icon to disable Auto Night Vision.
Note: Disabling Auto Night Vision will force the camera into Color Night Vision mode. Recommended in low-light conditions.

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How to activate Two-Step Verification?

1.Launch the Lorex App.

2.Tap Settings.

3.Tap Account Settings.

4.Tap Two-Step Verification.

5.Tapicon to enable Two-Step Verification.

For detailed setup instructions, see Two-Step Verification Setup.

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How to optimize video quality?

1.Launch the Lorex App.

2.Tap  icon above the channel thumbnail on the Devices screen.

3.Tap Video Settings.

4.Tap  icon to enable HDR (High Dynamic Range).

Note: Enabling HDR optimizes video picture in high-contrast conditions such as under-lit and over-lit areas.
By default, the video quality is set to High (2x1080p HD).

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What is Home & Away™?

Lorex App can automatically use your location to manage your notifications when you are at home or away. The app will notify you when you are inside/outside of your set home perimeter.

To start using this feature, navigate to your mobile device settings and enable Location services for Lorex App.

For detailed setup instructions, see Configuring Home & Away™.

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How do I activate the LED deterrence light when motion is detected?

1.Lauch Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap Deterrence Light Brightness.

4.Tap  icon to enable camera’s deterrence light whenever motion or person is detected.

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How do I remove the 2K Wi-Fi Camera from my account?

1.Launch the Lorex App.

2.From the Devices screen, tap  icon to configure device settings.

3.Tap Remove Device.

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How to permanently delete data of 2K Wi-Fi Camera?

Refer to Formatting Device Storage for more information.

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Does my device support WPA2 or WPA3?

Your device supports Wi-Fi Protected Access 2 (WPA2) which is the industry standard security protocol for Wi-Fi networks. WPA2 offers security against unauthorized access and data interception and is supported by most Wi-Fi routers including those that support both WPA2 and WPA3. It employs Advanced Encryption Standard (AES), an encryption mechanism, which secures communication between your camera and Wi-Fi network to keep transmitted data confidential. For information on which devices support WPA2 and which devices support WPA3, please refer to “WPA2 and WPA3 Supportive Devices.”

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What are the compatible SD cards?

Refer to Compatible SD Cards and Storage Sizes for more information.

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What devices are compatible with the 2K Wi-Fi camera?

Refer to Product Compatibility Chart for more information.

W482CAD – 2K Wi-Fi Camera : Installation

This article provides instructions to install your Lorex 2K Wi-Fi camera with Smart Deterrence (W482CAD).

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What is included in the box?

The above contents are based on one camera.

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How to connect with Lorex App

3.Open the Lorex App app and create an account or login with your credentials.

4.Tap  icon to add a new device, then follow the in-app instructions to complete the device setup.

For full instructions on Lorex App setup, see Connecting with Lorex App.

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How to mount 2K Wi-Fi Camera to the wall

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How to mount 2K Wi-Fi Camera to the ceiling

Wi-Fi Security Cameras – How to Read a MicroSD card

To view the contents of a MicroSD card on a laptop or computer, follow these steps:

a. Select the day to play back:

b. Click on the available folder:

c. Within the folder, click either the day folder (Video files) or the jpg folder (Snapshots):

d. Click to select a video time from 00 – 23 hours:

6.Click the MP4 video file to view the video. 

Wireless Home Monitor: Audio not working

If the audio is not working on your Wireless Home Monitor:

• Ensure that the protective film is removed from the camera lens.

• Ensure that the monitor volume is not muted. A mute icon () will be visible on the screen if the volume has been muted.

• Turn the monitor volume up using the volume buttons on the side of the unit. Location will vary by model. For exact location of volume buttons for your model, refer to your user manual. Click here for downloads and documentation for your product.

• The camera must be in Full Screen mode for audio. Tap the Channel Select icon () to switch between channels in Full Screen mode. Audio is disabled in Quad mode.

If audio is not working after increasing the volume and viewing in Full Screen mode, restore the system to default settings.

To restore your monitor to default settings:

CAUTION: Restoring to default settings will erase any setting input on the monitor. Your monitor will need to be reconfigured.

1.On the monitor tap the Menu icon ().

2.Use the joystick to select Settings > Default Settings.

3.Select Yes.

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These setup discrepancies often translate into unreliable readings and missed opportunities, rendering the system less effective in its primary task of accurate number plate recognition. The good news is that with proper optimization, these systems can be significantly improved. In this comprehensive guide, we will explore practical methods to enhance ANPR accuracy with best practices for camera setup.

Whether you are a seasoned professional or an enthusiastic beginner, these techniques will enable you to maximize the potential of your ANPR system, ensuring precise and reliable results. 

The Basics of ANPR Technology

ANPR technology is a sophisticated system designed to automatically capture and interpret license plates on vehicles. By leveraging advanced algorithms and optical character recognition (OCR) technology, ANPR systems can rapidly analyze images or video frames, extract license plate information, and convert it into readable digital data. 

In other countries, ANPR is also referred to as Automatic License Plate Recognition (ALPR) and, simply, License Plate Recognition (LPR). 

Here’s a breakdown of the key components of ANPR technology:

Components of an ANPR System

Understanding these fundamental components is essential for users aiming to optimize their ANPR systems. With a clear grasp of the technology’s basic principles, individuals can proceed to implement the necessary adjustments and enhancements for improved accuracy and reliability.

Best ANPR Camera System Setup

Read More : How To Install Synology Surveillance Station

Factors Impacting Your ANPR Camera Setup

There are a number of fundamental components that make any ANPR Camera setup successful. These include:

Of these three, we see that camera setup holds the most potential for improvement for businesses and consumers to significantly bolster their ANPR results. We draw this conclusion because we know that our Plate Recognizer ANPR engine has been thoroughly tested and optimized to handle blurry, low-resolution, and dark images as well as other aspects of the real-world environment.  Feel free to reference the results of our ALPR benchmarking exercise. 

Further, counter to claims from camera manufacturers, we see that a modest, mid-range or even low-end IP camera performs just as well as a high-end, expensive camera.  Of course, no LPR camera vendor is going to admit this because they need a way to justify their existence.  As a side note, we even have customers running our software with existing CCTV cameras.

From our years of experience supporting and helping clients troubleshoot their license plate recognition systems, we have observed how the proper camera setup along with a strong ANPR engine can be an effective solution to detect and decode vehicle license plates.  This article offers specific tips and suggestions on how to best set up your camera to maximize your ANPR.

Before You Begin, an Important Note

With your ANPR Camera Setup, please keep in mind that if your eyes can easily read a license plate through the camera, our ANPR engine can too. However, if you’re squinting and struggling to see the license plates, our engine might find it challenging as well. Visual clarity is the key. A clear view means accurate reads.

Camera Zoom For The Best ANPR Systems

When it comes to zooming the camera for best ANPR, it is important to avoid having a high-level view of the overall parking lot or site.  This is called under-zooming, where the camera is capturing an overall wide-angle view of the landscape.  So the above two images are not set up correctly for best ANPR results.

For beginners handling license plate recognition, there is a common misconception that a wide-angle shot is the best.  Cameras will seek to aim wide across parking lots rather than towards entrance or exit points which allow them to truly pick up plates and get a good read. 

To address this, adjust the camera positioning and zoom in on the ingress and egress areas of the parking lot.  Rather than have a wide-angle view of the street with all the homes around it, it is better to focus on just the street itself where cars are driving by.

In the photo below, the left image shows a wider angle of the gate entrance. For best practices ANPR, it is important to zoom the camera closer to the gate.  Again, if the camera can see the vehicle plate well, then our ANPR engine ought to do a very good job of reading the plate.

If you are in an area using CCTV cameras, Plate Recognizer’s software may still work. While CCTV cameras are typically on the lower end of the quality spectrum, they may still be suitable to capture vehicles moving at low speeds.

ANPR Camera Setup: Ideal Camera Distance 

The maximum advisable distance between the camera and the vehicle is 35 meters.  Actually, whenever possible, it is preferred to minimize that distance.  Why? Minimizing the distance between the camera and the vehicle helps ensure that the camera can easily focus without the need to zoom in on the target vehicle.  This helps reduce image blurriness.

When you place the camera far away from the vehicles it needs to read, you will need a camera with very strong zoom capabilities. The more the camera uses the zoom, the harder it is for the images to come out clear and crisp. 

Another cause for blurry images can be if the camera is mounted improperly, or becomes loose. Typically, ANPR cameras are outdoors and exposed to the elements so this is going to happen at some point if the cameras aren’t installed securely. This can cause the camera to move, shake or vibrate.  These small vibrations can result in image blurriness when the zoom level is high.  For example, you can test this yourself by using your smartphone camera and zooming in all the way to view a car in the distance.  Apply a small amount of movement to the camera and you can easily observe how the camera view totally changes!

We have actually tuned our algorithms and even added a new parameter called Merge Buffer to help accommodate camera vibrations.

PRO TIP: Use Your Mobile Phone to Do a Test

Before you set up the camera, use a mobile phone as a test subject. Place the phone in the position where you intend to install your ANPR camera. Set the smartphone to the number of pixels and settings of the camera you plan to purchase.  Then, just record 10 minutes of footage and use Stream to analyze the recorded video for license plate recognition.

Camera Angle To Improve ANPR

While Plate Recognizer ANPR has been tuned to support a wide variety of license plate angles, it’s always ideal to have the camera set up appropriately. In terms of angle, the setup of the ANPR camera can be positioned in two ways: slope, vertically, and horizontally.  For both cases, it is advisable to have a maximum of 45 degrees for a proper read of the license plate. 

Remember, just because you set up your camera for 45 degrees, your customers/drivers don’t always drive in a straight line!  

ALPR vendors can make outrageous claims that their software can do anything, but at Plate Recognizer, we’re not going to lie to you. There are things our software can do, and things it can’t!  Not every angle is going to be possible, and no camera is going to be a super machine that can see a license plate while bending over backward in the middle of a blizzard. 

So for example, Plate Recognizer’s ALPR engine can support up to a 53-degree tilt, and a 70-degree side angle. What it can’t do is catch a plate number at 75 degrees.

In fact, we’ve compiled real-world ALPR results.  Take a look.

Minimum Resolution For Best ANPR

We see a lot of unsuccessful LPR due to very fuzzy images of the license plate.  This is by and large due to the fact that the camera does not have the resolution required to capture a good plate image.

While Plate Recognizer works with any IP camera, we recommend that the license plate itself must have roughly 100 pixels in width.  Otherwise, our ANPR engine may not be able to effectively read the license plate.

Since every LPR camera setup will be different, you’ll need to figure out the correct amount of megapixels (MPs) needed.  Basically, the number of megapixels required will ultimately depend on the distance of the camera to the license plate.

The width of the license plate will depend on the country you’re in.  Here are some examples:

Once you have an idea of the width of plates for your ANPR camera setup, you’ll need to figure out the MPs needed. There’s a bit of math here to calculate, so we’ll save you the headache and go straight to the answer.  

The table below summarizes the maximum distance in feet from the camera to the vehicle plate for each of the 3 major regions/countries.  You’ll note that we used 80 pixels of width for the plate, even though our ALPR benchmarking indicates that our engine can read a plate even at 30 pixels width.  We chose 80 pixels width to add some cushion–just to be on the safe side.

So net net, if you have to set the camera up at over 30 feet from the vehicle plate in the USA, then you’ll need to get a 4 MP camera or better.

PRO TIP: If the above topic on camera resolution is confusing, no worries.  Just use your eyes!  Basically, if you can see the license plate number in the camera footage with your own eyes, then Plate Recognizer’s engine should be able to read the plates, too. But if you’re having a really hard time seeing the plate–even after squinting and zooming in–then please don’t expert Plate Recognizer to do magic.

ANPR Camera Setup for Night-Time: Sufficient Infrared

If you have a great ANPR system, but no infrared (IR) light capabilities, you will have a tough time capturing plate numbers at night. This is because when it’s dark, there’ll be glare on the plate from the headlights.  If you’re using ANPR to detect crime, which often happens at night, you’d need to make sure you have good IR.

Infrared cameras utilize LED lights to illuminate the plate area with infrared light, which is invisible to humans.  Cameras with an IR cut filter automatically adjust IR light levels so that you can get consistent colored images in the daytime and black/white images at night.

Depending on the exterior lighting, you may be able to get a license plate read at night without IR, but it won’t have the same accuracy. Using IR may also help you pick up images in different weather conditions. For example, if you are in a location that gets a lot of rain, an ANPR system that relies on white and natural light will have a hard time getting accurate images. 

For optimal IR use, you’ll want to place the camera on an angle so it isn’t pointing directly at headlights. This will avoid unnecessary glare risks and ensure you’re getting a good shot of the license plate. 

If your current LPR camera doesn’t have IR, you can always buy an inexpensive external IR unit instead of upgrading your entire system. It costs around $20-25 on Amazon.  The IR technology built into a camera may also not be enough, so adding another external device can increase accuracy.

Lighting Tips for ANPR Camera Setup

Adjusting the lighting for your ANPR camera setup is essential to ensure optimal performance and accurate license plate recognition. Proper lighting helps to minimize shadows, glare, and overexposure, which can obscure or distort license plate images, leading to recognition errors. 

By providing even lighting and strategically positioning lighting sources, you can enhance visibility and clarity, particularly in challenging environments such as parking lots, highways, or private properties.

Here are a few lighting tips based on how you’re going to utilize your ANPR setup:

ANPR Camera Lighting for Parking Lots

For parked cars going in and out of a parking lot, the ideal lighting setup would typically involve evenly distributed and consistent lighting throughout the parking area. This helps ensure that license plates are clearly visible to ANPR cameras regardless of the vehicle’s position.

Other tips for optimal lighting in parking lots:

How does IR Lighting help with illumination?

IR lighting emits infrared light, which is invisible to the human eye but can be detected by camera sensors. By supplementing existing lighting sources with IR illumination, ANPR cameras can capture clear and accurate images of license plates even in challenging lighting environments where visible light may be insufficient. This enhances the overall visibility and image quality, allowing the ANPR system to reliably read and process license plate information regardless of lighting conditions.

Additionally, IR lighting helps minimize disturbances to nearby residents or drivers, as it is invisible and does not produce glare or excessive brightness. Overall, IR lighting plays a crucial role in enhancing the performance and effectiveness of ANPR camera setups, particularly in low-light or nighttime scenarios.

Many cameras come equipped with built-in IR capabilities. It’s important to ensure that the camera’s IR distance parameter is well-suited to the distance between the camera and the vehicle being monitored. This ensures that the IR illumination adequately covers the area where license plates are captured, enabling clear image capture for ANPR systems. 

However, in some cases, the built-in IR may not be sufficient to provide optimal illumination, particularly in larger or more challenging environments. In such situations, you may opt to purchase external IR units to supplement the camera’s built-in IR capabilities.

These external IR units can provide additional illumination, extending the effective range of the ANPR system and ensuring clear and accurate image capture, especially in low-light or nighttime conditions where visibility may be limited.

ANPR Camera Lighting for Highways

Highways, on the other hand, need different light requirements since cars are moving at high speeds. The lighting needs to provide sufficient illumination to capture clear and accurate images of license plates despite the fast-paced movement of vehicles. You can try doing the following:

The lighting setup for highways prioritizes high-intensity, uniform illumination to facilitate clear image capture of license plates, enabling ANPR systems to operate effectively in fast-moving traffic environments.

<p>The post Best ANPR Camera System Setup first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a Uniview Cube camera to wifi using a PC

<p>The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to set presets & auto-patrol for xmartO PTZ cameras?

The xmartO WT series, DZ series and DPM series PTZ cameras support up to 8 preset points.

Definition of ‘presets’: PTZ cameras can be navigated to view different areas. Presets record the key points so you can reach the recorded poinits with one tap.

Auto-patrol: a feature xmartO developped based on preset feature. The camera patrol the preset points back and forth. AKA auto-cruise, auto-scan.

1. Set preset points

While viewing the camera, tap PTZ icon to enter PTZ menu; then tap Preset to enter preset menu. Use the joystick to navigate the camera to the 1st point, tap ‘Add Preset’ to save the point 1; then navigate the camera to next point and tap ‘Add preset’ to save the point 2…you can save up to 8 points.

2. In the preset menu, you can tap ‘Go to‘ to reach the preset points.

3. Start Auto-patrol

a) If your camera does not have optical zoom, tap the image, on right you will see the A icon. Tap the A icon the camera will start to patrol the preset points.

b) If your camera is the version with optical zoom, well it has higher level chipset inside. The Auto-patrol is a bit different. In preset menu, tap ‘Shortcut mode’, type in ’13’ and tap Go to, the camera will start to patrol the preset points.

4. Stop Auto-patrol

Tap any of the direction on the joystick will stop the auto patrol.

Tips: cameras added to xmartO NVR have the same steps. It’s similar to on the NVR. Only the NVR’s UI is a bit different and the A icon is in the middle of the joystick. 

Read Next : How to Set up Alexa for Blink devices

View XMARTO WiFi cameras on PC

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions. It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Below are the basic instructions of using CMS on your computer. If you need detailed user manual of CMS, you can download it from our website: https://xmarto.com/pages/download

Also, you can click More Function-System Message-Open the manual to find more details of xmartO WallPixel CMS.

1. Download xmartO WallPixel CMS Software
Link: https://www.xmarto.com/downloads/

2.Installation and operation  

Step 1: Run the xmartO_WallPixel_for_PC_Setup.exe installation package.

Step 2: Select the language that your system needs to use.

Step 3: Read and accept the agreement.

Step 4: Select and determine your software installation path.

Step 5: After the installation is successful, immediately run and use.

 

3. Login

3.1 Local Login

Default username: admin
Default password: no password, leave it blank

For security reason, we suggest you set a password after you are logged in.

3.2 Cloud Login

Use the app account: Enter the username + password of the app account on the cloud login interface to log in.

Register an account:Click on the registered account in the cloud login interface, enter the mobile phone number / email (if using the mobile phone number to register, you need to add the mobile phone number area code), click OK, enter the password and verification code and click Register now, after verification, you can complete the registration.

Forgot password:Click on the forgot password in the login interface, enter the registered account to obtain the verification code, enter the verification code and the new password and click OK to reset the password.

 

4. Add Device to CMS

You can add devices to the CMS in two ways:

Method 1: After adding the device using the mobile APP, directly log in to the CMS using the APP account password, and you can view the device you have added in the CMS system;

Method 2: Please make sure that your device is equipped with a network or a network cable, log in to the CMS, and click the add button in the upper right corner.

Add IP / DDNS: manually enter the device “IP / DDNS + port + channel number + device password”, select “type” according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.

Cloud ID addition: manually enter the device “cloud ID number + channel number + device password”, select “type” according to the actual situation of the device, the rest of the information remains the default, click Finish to add successfully.

 

 

LAN search device addition: select the device management in the function bar below the system, click the interface refresh button, wait for the device to be searched, check the required device and click add (enter the device IP / ID to quickly find the need to add device)

5. Live View
The xmartO WallPixel  CMS allows you to view cameras on your computer both locally and remotely.

5.1 Main Menu Introduction of CMS:

• Playback: Click to playback videos stored in your hard drive
• Device Management: Manage your device(s)
• User Parameter: Some basic settings of CMS
• Record: Record short videos of live view cameras, videos will be stored to your computer
• Screenshot: Take snapshots of live view cameras, pictures will be stored to your computer
• Disconnect All: Turn off live view of all cameras on CMS
• Screen Number: Choose how many cameras you want to display on one screen, the CMS allows you to view up to 64 cameras simultaneously
• More Function: More basic functions of CMS, including creating user, setting password and etc.

5.2 Multi-channel Viewing
CMS allows you to view up to 64 cameras simultaneouly. So if you have multiple systems, you can view all cameras in multiple systems simultaneously on this CMS.

5.3 Record and Snapshot
CMS allows you to record short videos and take snapshots when live view cameras, videos and snapshots will be saved in your computer. You can change the storage path here as shown in the picture.

 

6. Playback
CMS allows you to playback your history videos stored in hard drive. With this CMS, you can playback videos stored in hard drive or micro SD card from all over the world. Detailed instruction as below:

a. Click “Playback” on bottom navigation, it will pop out message “Close the video being played?” Choose Yes.
b. Select a window on left(1), select a channel from the device(2), choose the Record Type, select a date(3), and click “Retrieval”(4). The CMS will start playback videos of that channel immediately. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.

c. You can record short videos or take snapshots while playback videos. Videos and snapshots will be stored to your computer.

 

7. Backup 
CMS allows you to download and backup videos to your computer.
The downloaded video files are in .mp4 format, you can playback with any player.

Detailed instruction here:
Click “Playback” on bottom navigation, select a device channel, choose Record type, select a date and then click “Download” on bottom right. You’ll see below interface with a list of all recorded videos.

 

Videos will be saved to your computer, as shown in below picture. You can also change the storage path.

 

8. User Management

8.1 Change admin password
Click “More Function” on bottom navigation, choose “System Message” and click “Change Password”. Keep the old password blank, and enter your new password, confirm your new password, and click “Confirm” to save it.

 

Something important need to pay attention to:
If you have once installed old ESeeCloud version on your computer and plan to upgrade to this new one, you need to uninstall the old version from your computer completely, and delete related files. Then install this new version, otherwise the new one does not work on your computer.

Here is how to uninstall the old one and delete the related files from your computer:
1. Uninstall the current ESeeCloud software from your computer.
2. Go to the place where you install this software on your computer and delete the file named with ESeeCloud completely, usually it is stored here:  C:\Program Files (x86)\EseeCloud
3. Go to below path and delete the ESeeCloud file, as shown in below picture.
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud
C:\Users\Administrator (or your username)\AppData\Local\EseeCloud_Data
C:\Users\Administrator (or your username)\AppData\Roaming\EseeCloud

If the file is not shown there, then you need to check “show hidden files, folders and drives “, as shown in below picture.

How to view xmartO cameras on Mac?

EseeCloud is an updated CMS to preview, playback and backup the xmartO cameras/ camera systems on Mac.

1. Download ESeeCloud CMS Software
Download the EseeCloud CMS from xmartO website:
https://www.xmarto.com/downloads

2. Install and run ESeeCloud CMS on your Mac.
Install the CMS on your Mac and run it. If you have problem installing ESeeCloud CMS to your Mac, please refer to,

https://support.xmarto.com/?action=faq&cat=1&id=20&artlang=en

3. Login ESeeCloud
After that, you will be asked to type in the username and password. The default username is “admin”, default password is blank. For security reason, please set a login password to prevent unauthorized access.

4. Add Device to ESeeCloud CMS

4.1 Auto add, applies to add devices in LAN
EseeCloud CMS will search the devices in LAN automatically and display them in the Device Management list.

a. Click “Device Management” in upper navigation, you’ll see your device(s) listed there.
b. Select the device(s) and click Add. Your device(s) will be added to ESeeCloud CMS. They will show on upper right.

 

c. Go back to Live View, and click on the “play button”

behind each device to preview. If you want to view cameras from all devices at the same time, simply click “All Connect” at the right bottom. Click on the “stop button” behind each device to stop previewing cameras of this device.

4.2 Manual add, applies to add devices remotely
If you want to view cameras from a remote computer, you need to add the device to your ESeeCloud CMS manually on that computer.

a. Run and login ESeeCloud, then click “+” at top right corner. Or click “Device Management” on upper navigation.

b. You’ll see below interface. There are two ways to add device to ESeeCloud: Add cloud ID and Add IP/DDNS.
Add cloud ID: Add device to ESeeCloud with your NVR’s Device/Cloud ID. It is available for local and remote access.
Add IP/DDNS: Add device to ESeeCloud with your NVR’s IP address. It is available for local access only, so if you want remote access your cameras on this computer, choose the first Add cloud ID.

c. Type in the information required and click “Add”, the device is added to this ESeeCloud CMS, you can preview the cameras now.

Note: If you are adding xmartO VR camera, please turn on the Panorama.

5. Live View
5.1 The ESeeCloud CMS allows you to view cameras on your computer both locally and remotely. Please refer to below image for basic introduction of buttons.

5.2 It allows you to view up to 64 cameras simultaneously.

5.3 It supports all xmartO security camera systems and VR cameras. You can turn on panorama for VR cameras here, and also you can turn on the auto cruise.

6. Playback
The ESeeCloud CMS allows you to playback your camera videos. With this CMS, you can playback videos stored in hard drive or microSD card from all over the world. Detailed instruction as below:

a. Click “Playback” on upper navigation.
b. Select a window on left(1), select a channel from the device(2), choose the type(3), and select a date(4), click “Search”(5). The CMS will start playback videos on camera windows shortly. Move the cursor on the time bar at bottom to locate an exact time to replay the camera per your needs.

Note: The ESeeCloud CMS allows you to playback 4 cameras at the same time.

7. Backup (It works in LAN network only)
The ESeeCloud CMS allows you to download and backup videos to your computer.
The recorded video files are in .avi format, you can playback with any player.

Detailed instruction here:
Click “Resource Management” on upper navigation, then select the channel you want to back up, select the type and date, click “Search”, you will see the recordings on the left. Click the “Download” icon to download the videos you want. Videos will be saved to your computer.

Videos will be saved to below path in default:

/Users/macusername/cms_data/cms_video_download/

You can change the storage path here:
Click the setting icon at upper right corner, then you’ll see below box. Click the three dots to change the storage path, and click Confirm.

8. User Management
8.1 Change admin password
The ESeeCloud CMS’s default username is admin, and default password in blank, means no password. For security consideration, we suggest you set a password for CMS after logged in. Here is how:

Click the “human” icon at upper right corner, then click Change Password. Keep the old password blank, and enter your new password, confirm your new password, and click Confirm.

 

8.2 Add new user
You can add new user for ESeeCloud CMS, here is how:
Click User Management on upper navigation, then click New, you’ll see below box.
Enter a username and remark name, click Confirm. (Remark name here is your nick name.)

Note: When you create a new user, you are not asked to enter new password for this user. It uses default password blank. You can change the password after logged in.

How to view cameras on the mobile app (WallPixel)

1. Download and install WallPixel App

Download the free WallPixel mobile app from App Store or Google Play Store and install the application on your phone or tablet.

          WallPixel HD

2. Creating an Account                                                                                                   

Tap the app, click “Register”, enter the required information to create an app account.
If you already have an account, login with your username and password.

After click “Register”, input your phone number or email address then the app will send you the verification code.

Check the email or text you’ve received and input the verification code.

Then you need to set a password and confirm it again. (The password should be a combination of 6-20 numbers or letters.)

At last, click “OK”,you’ll create the account successfully.

3. Adding NVR Device to App

Tap “+” at the top right corner, then tap the first option ” Wifi Camera Kit with NVR” to add your NVR device to the app.

4. Entering Device Information

Enter the required device information and click Save.

Cloud ID: This is your system’s Device ID, which can be found at the right bottom of your monitor. It is 9 digits. (NVR Device ID can also be found at NVR’s System setting – Network setting)
Username: Your NVR login username, default is admin. If you’ve set a new user for your NVR, use the new username here.
Password: Your NVR login password, default is empty, means no password, leave it blank. If you’ve set a new password for your NVR, make sure to type in the new password here.

* You can also scan to add your NVR device to the app.
a. Right click your NVR mouse, then click System setting – Network setting, click “Show QR Code”. The Cloud ID QR Code will be displayed.
b. Open the app, click + at upper right corner, then choose Scan and scan the QR Code displayed in your NVR’s network setting interface.
c. Enter your NVR’s login username and password, save the settings. Your device is now added to app. You can start live view cameras now.

5. Viewing Cameras on Phone

Once you click “Save”, the device will be added to your account and you’ll be directed to the device list page. As shown in below picture. Click the device to start live viewing your cameras.

6.View live video on mobile

Playback: You can playback the recorded videos in HDD on your mobile. Select any channel and click playback to review recorded videos of that channel.

Window: You can choose to view 1/4/6/8 cameras at a time.

Aspect Ratio:You can adjust the aspect ratio of the cameras’ image.

SD: Change live view resolution. You can select from HD or SD. HD means high definition resolution, while SD means standard resolution.

7.My account info.

Personal info: View your account information and change the password.
App setting: Some basic settings for your app.
Version: Your current app version.
Logout: Log out your current account.

How to view xmartO cameras on Alexa Echo Show?

Now all of our xmartO products can work with Alexa.

Pls see the details in the following link to view your cameras on Alexa Echo Show:

https://m.media-amazon.com/images/S/aplus-media/sc/37fa1474-c687-4fdf-af21-76a8b73f4b28.pdf

How to set camera’s light mode on the NVR? (solves black night vision)

The light mode of each camera lets you select which lights to use.

Click the camera image, it will pop-out a quick menu on bottom, pls click Color & Light-Light Model.

Infrared mode: uses IR LEDs only. At night you see B&W night vision. And the camera will then automatically adjust the day & night vision.

full color mode: flood lights stay on at night, you see color night vision.(Only cameras with floodlight can do it)

smart mode: B&W IR night vision when nobody detected, flood lights automatically turn on when people detected.

How to Upgrade xmartO IP camera firmware

OTA upgrade cameras firmware from APP (for standalone cameras)

1. For standalone cameras, in the APP device list, tap “…” at upper right corner of your device, choose “Settings”. It will show a red dot if there is a newer version.
2. Tap the red dot to upgrade your camera from OTA server.

It will take a few minutes to update your camera; and the update requires your camera to have good Internet connection.

Upgrade camera firmware from NVR

For multiple-camera systems, if you want to upgrade the cameras, you will need to do it from the NVR menu with an USB stick.

1. Please download the camera’s new firmware from xmarto.com or contact customer support for new firmware

2. Copy the firmware to an USB flash disk’s root directory (not in any folder)

3. Plug the USB flash disk to your NVR’s USB port

4. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.

The camera will be uprgraded and you will see a new version.

Tips: if your NVR has only 1 USB port, click Start, the NVR will start a 60-second count down. Within 60 seconds, unplug the mouse and plug the USB flash drive, your camera will be upgraded. 

How to enhance WiFi connection between cameras and NVR?

While using XMARTO WiFi security camera system, customers may experience video freeze, video lag or even “no video” issue.

This is typically caused by weak WiFi signal from cameras to the NVR.

Based on 2.4Ghz WiFi, all cameras connect to the NVR’s own WiFi, just like your phones/ tablets connect to your home WiFi router.

In line of sight, XMARTO WiFi cameras can be mounted 1000ft (300m) away from the NVR. The camera system handles distance very well.

However, like any WiFi devices, the cameras do not handle obstacles very well. Each wall reduces its WiFi strength noticeably.

How Obstacles Affect Your Signal Strength

When your wireless signal is transmitted through various materials, such as walls and windows, the signal strength is affected. Though the NVR and wireless camera may be very close in proximity, you could still notice high signal interference if the signal passes through certain obstacles. For instance, if the signal passes through a concrete wall it will be severely weakened. Please reference the below chart to see which obstacles highly affect your signal and which do not.

Based on the facts, below are some suggestions of how to optimize your cameras’ WiFi connection.

1. Select a WiFi channel with least interference for your NVR

As the only hub, the NVR’s WiFi performance is crucial. To select a least-interfered WiFi channel for the NVR, ensures its performance not affected by other WiFi devices.

This is how to,

A) In NVR’s System setting – Network setting – WiFi setting. Click “Auto Select Channel“, the NVR will automatically select a WiFi channel with least WiFi interference.

B) For Japanese customers, you can choose region MKK and channel “Other” (channel 14) to avoid some WiFi interference.

2. Place your NVR and cameras reasonably

The NVR is the only WiFi hub, all cameras are WiFi devices that need to connect to the hub. Centralize the position of the NVR so it reaches all cameras well.

Principle of placing NVR and cameras: avoid any possibly avoidable wall, in the line from NVR to cameras.  

Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.

Below are some more tips:

 

 

If there has to be obstacles between the NVR and camera, adjust the height of camera or NVR to avoid floor. Floors are normally heavier than walls.

Always find possible open between NVR and camera, mount camera and place NVR’s spot accordingly to allow signal to pass.

Metal walls (including metal garage gate) absorb wifi signal. Use extra extendable wifi antenna to bring camera’s antenna inside the wall. This also works for heavy concrete wall.

Try to keep camera and NVR’s antennas parallel to get better signal pick-up.

3. Bring the camera’s antenna through a wall

If a camera needs to be mounted behind a wall, you may use a WiFi antenna with extension cable to pass the wall.

Search “WiFi antenna with extension cable” on retail website like Amazon, you will find a lot of options.

Mount the camera behind the wall, drill a hole, wire through the hole to bring the antenna inside the wall.

4. Take advantage of XMARTO Dream Liner WiFi Relay technology
The xmartO Dream Liner technology uses cameras in middle as repeaters. That way, further cameras connect to closer cameras 1st, and then to the NVR as a group.

The latest G3 XMARTO WiFi camera systems do it automatically.

WiFi Relay

G3 Auto WiFi Relay

Here is an article about WiFi Relay,

https://support.xmarto.com/index.php?action=artikel&cat=1&id=32&artlang=en

5. Use a WiFi camera repeater

Add an RPT20 physical WiFi camera repeater for that camera,

6. Hard Wire Cameras
If you cannot get a camera to work via WiFi anyway, you should consider to hard wire that camera, especially when it’s PTZ camera.

Here is how to hard wire a camera,

https://support.xmarto.com/?action=faq&cat=1&id=50&artlang=en

How to pair a camera to an XMARTO NVR?

After you purchased an extra add-on camera, or when you want to swap a certain camera, you need to pair the new camera to your NVR.

1. Add by WiFi (for most cameras)

XMARTO’s “Add Cam by WiFi” feature makes this super easy.

1. Bring the camera close to the NVR, plug it to power.

2. On NVR screen, right click to enter main menu > Add Cam by WiFi. The NVR will search and add the new camera(s). Done.

The new camera will be added to NVR channel within a miniute.

What if: If this does not work, hold the camera’s reset button 6 – 10 seconds to bring the camera into config mode. Run “Add Cam by WiFi” on NVR.

 

2. Add with Ethernet cable (for cameras without reset key)

 Another way: pair the camera with an Ethernet Cable.

1.Plug the new camera to power. Use an ethernet cable to hardwire the camera to your NVR’s LAN port.

2. On NVR screen, right click to enter NVR’s main menu > Camera Manage.

3. In upper box, click “Refresh” button to search the camera out. The camera will be listed out an initial IP address 192.168.1.xxx

4. Click to select the camera, then click in below box to select an empty channel.

5. Click “Match Code“. The system will start to pair the camera to NVR’s WiFi.

6. Within a minute or so, the camera will be successfully paired to channel and displays image. You can now unplug the camera and mount it to where you want.

How to set a closer camera as a WiFi repeater for a camera that is out of WiFi range?

Start from Generation 3 (NVR and camera with ver.3.0+), XMARTO WiFi camera systems come with AUTO WiFi Relay.

AUTO WiFi Relay: when a camera is having weak WiFi signal. It shall come in and out frequently. Such a camera will AUTOMATICALLY find a close-by camera as WiFi repeater, connect to that camera, thus to relay back to the NVR.

First of all, to get good WiFi connection for cameras, you should decide your NVR’s location and WiFi channel well.

1. Centralize your NVR location so it reaches all cameras well.

2. Use a WiFi channel with least WiFi interference, here is how,

A) In NVR’s System setting – Network setting – WiFi setting. Click “Auto Select Channel“, the NVR will automatically select a WiFi channel with least WiFi interference.

Dream Liner Auto WiFi Relay

Q1: How do I know whether the Auto WiFi Relay is on?

A1: It’s set on by default. Right click to enter NVR main menu – WiFi Relay, you can see the status.Make sure Auto WiFi Relay is checked.

Q2: How can I take advantage of AUTO WiFi Relay?

A2: Since it’s an auto feature now, you don’t need to do much setting job.

Here is our suggestions:

Before mounting your cameras, simply place all cameras where you want, plug them to power, wait up to an hour to see whether all cameras can stream smoothly to the NVR. If they do, mount them; if they don’t, adjust the location of your NVR, or a certain camera, till you get a stable connection for all cameras, then mount them.

When you do the test run, most cameras shall be able to connect directly to the NVR. A certain camera that is far, or with more obstables may have weak WiFi signal to connect to the NVR. It may come in and out. When it’s coming in & out, it trys connecting to the NVR as always. If it feels hard to connect, it will find an alternative – a middle camera as repeater.

This is an algorithm, it may take up to 30 minutes for the camera to form a relay chain; and suprisingly you may find it’s a changing relationship. Maybe in the morning the CAM2 connects to CAM1, in the afternoon you find CAM2 connects to the NVR directly.

It’s not hard to understand. WiFi signal is something invisible and changing. Maybe in the afternoon you had your iPad in your room, your NVR in the living room is less interfered, CAM2 finds the NVR itself a better hotspot to connect.

After the test run, as long as you have all cameras streaming well to the NVR, you can mount them to their tested spots. (regardless how many WiFi bars they give you)

If you do have a camera that is hard to connect after adjusting other cameras’ locations, you should go ahead to mount the other cameras, then come back to this very camera.

You have 2 solutions：

1. Hard wire that camera, here is how to,

https://support.xmarto.com/?action=faq&cat=1&id=50&artlang=en

2. Add an RPT20 physical WiFi camera repeater for that camera,

====

Version 2 camera systems

For customers who has older version 2 camera systems, you can manually set a middle camera as a WiFi repeater. Click to see more details

 View More >> 

How to enable PTZ camera auto tracking on the NVR/Phone ?

When you add the PTZ cameras to the exsisting system as add-on cameras:

Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking

On NVR version 3.2+

1. Click the image of a camera to pop-out the quick menu on bottom. Click ‘PTZ control’ to enter PTZ menu.

2. In PTZ menu, use the joystick to move the camera to where you want. Type preset ‘1’ and save. This point is saved as preset #1.

3. Enter ‘Auto tracking’ menu, check ‘Motion detection tracking’ and ‘Home point’, type preset 1 as the home point and Apply.

The camera will return to preset 1 after the tracking.

On the phone：

Run the app, click “…” at upper right corner of your device, Choose “Device Setting”

In “Smart Detection“, Enable the Motion Detection Tracking

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If your NVR firmware is earlier than 3.1.4.4, or your camera version is older than 3.6.28; you need to upgrade your camera/ NVR to obtain the auto track feature. 

1. Update your NVR version to 3.1.4.4 or higher

Online upgrade: make sure your system is getting online condition.

Right click your NVR mouse>System setting>System Admin>System upgrade, choose Online upgrade, check upgrade when download finished, click Start.

2. Download the camera firmware 3.6.28,

https://www.xmarto.com/download/firmware/IPG5323_W_20210803_3_6_28_572010(1).rom

3. Put the file to your USB flash disk’s root directory, not in any folder.

4. Plug the USB flash disk to your NVR’s USB port.

5. Go to System setting-CH Setting- IPC Maintenance, choose the firmware from USB Storage, and click start to update the firmware of your camera.

6. Go to System setting-CH Setting- Video Detection and enable the Motion Detection Tracking

Now, your PTZ camera DZ2034/DZ20313, DT3034/DT30320, WT2054/WT20512, DPM2024 can achieve the auto tracking function when they connect to the NVR system.

==

XMARTO PTZ cameras has a lot of advanced features if you are interested. Please refer to the XMARTO PTZ camera command codes manual,

https://cdn.shopify.com/s/files/1/0628/9912/6502/files/XMARTO_PTZ_Dome_Camera_Command_Codes.pdf?v=1649837464

How to set home point for XMARTO Auto-Track PTZ cameras?

The XMARTO PTZ cameras have Auto-Track function. The Auto-Track is an AI feature that tracks activities and record.

It makes sure to record what happened even while you are not watching.

A concern comes along with the Auto-Track: would the camera track and view the wall or ground, and never come back to the entrance it was watching?

You can set a home point for the PTZ cameras. The camera will return to this key point after each track. 

Follow below steps, you can set your default view point.

1. Set Home Point On APP

While viewing the camera in App, tap PTZ and use the joystick to move the camera to watch the spot you want. (such as an entrance)

Then tap Preset to enter preset menu.

In Preset menu, tap the + sign to add preset points.

The 1st preset point will be the home point.

The camera will return to this point after each track.

   =>    =>  

Tap the Edit sign, you can delete and change preset points, including the 1st home point.

2. Set Home Point in NVR Menu

If your camera is used with a NVR, you can also set the home point in NVR menu.

a) while viewing the camera on NVR screen, click the image of a camera, you will see a pop-out menu on bottom. Click PTZ control to enter PTZ menu.

b) In PTZ menu, use the joystick to move the camera to where you want. In preset type 1 and save. This point will be saved as preset #1.

c) Switch to Auto tracking menu, check Motion detection tracking and Home point, type 1 as the home point and Apply.

The camera will return to preset 1 after each tracking.

NOTE:

1. If your NVR does not have this Auto tracking menu, upgrade your NVR to latest version
2. If your NVR does not have this Auto tracking menu after the firmware upgrade, set the home point from mobile App.

How to replace my old NVR without pairing each camera again?

XMARTO’s long range WiFi security camera systems have been the best sellers on Amazon during 2015 – 2016.

Many customers’ security camera systems were runnning for 6-7 years, 24 hours per day, 7 days per week.

With that workload, some customers feel the necessity of replacing their old NVRs, or some of their old cameras.

Is there a way to swap the old NVR out without taking all cameras down for pairing? 

The answer is affirmative. 

As you may already know, the NVR itself is also a WiFi router.

The theory is simple: each time you replace your old WiFi router, you only need to set your new WiFi hotspot name and WiFi password exactly the same as before, your devices will automatically reconnect. Same thing for XMARTO NVRs.

Here are the steps replacing your old NVRs without re-pairing all cameras:

Step 1: Record the WiFi information of your old NVR. 

As showed in below image, in your old NVR’s menu, navigate to System Setting – Network setting – WiFi setting, you will see the ESSID and password information, which is the WiFi name and WiFi password of this NVR. Take a photo to record this information.

Step 2: Revise your new NVR WiFi information to the same as old NVR’s. 

Swap your old NVR out and plug your new NVR, enter the same WiFi setting. Revise the new NVR’s ESSID & password to exactly the same as on the old NVR.

Step 3: Find your cameras back

With the old WiFi information on the new NVR, your cameras are connected with the new NVR.

Now you need add the cameras to your NVR channels.

In the NVR menu, right click – Camera Manage; click Search till you see your cameras listed in the above box. Then click ‘Add One’ to add the cameras to NVR channels.

Your cameras will be added to the channels in the below box and work as before.

 

FAQ

1. My old NVR is still working fine. Should I upgrade it to a newer one?

Not necessarily. As long as they are working fine. You don’t have to upgrade the NVR, or the camera.

    2. I plan to add the latest XMARTO PTZ camera, or solar cameras to my old system. Is it compatible?

XMARTO products are compatible with each other. But if your NVR is 960p or 1080p, they are not capable to take in the new 3MP & 5MP cameras.

Please check your NVR’s version in System admin. If you have version 3.0+, you can feel free to add latest cameras. If your NVR version is earlier than 3.0, please consider to upgrade your NVR (hardware) to the latest model.

    3. What if my old NVR does not turn on and I cannot enter the menu?

Please try to open the old NVR, unplug the 2 cables on hard drive, see if you can enter the menu to record old WiFi information.

If you cannot enter the old NVR’s menu to find WiFi info, you will need to pair your cameras to the new NVR one by one. Here is how to,

https://support.xmarto.com/?sid=229823&lang=en&action=faq&cat=1&id=15&artlang=en

“Incorrect password” while viewing XMARTO cameras from App

The XMARTO home security systems have 2-layer of security password.

1. The NVR device password (AKA the admin password)

Each time you access the NVR menu, it requires the admin password. Without a device password, users will be locked out.

Device admin password can be set when you follow the 1st time initial setup, or at any time in System setting – System admin – User.

This is very important and we suggest you to set and remember your admin password at 1st time.

This device password (device lock) is local and it locks access to your NVR, no matter whether your NVR has Internet connection or not.

2. App login password

Like using any Internet service, using WallPixel App requires you to create an user account.

Your App user account is normally an email address or a phone number; and the password is the code protecting your user account.

If you don’t have a WallPixel App user account, tap Register to create an user account.

The App user account is different from your device admin password. They are 2 sets of combinations.

The NVR admin password is a local password locking your NVR; the App user account password is an Internet password locking access to your WallPixel user account.

3. The connection

The connection between App user account and the NVR/ camera is based on Cloud ID.

The Cloud ID is an unique ID number of a XMARTO NVR or camera. On most NVRs/ cameras, you can find a QR code indicating the device’s Cloud ID. You can also find the Cloud ID on NVR screen’s below right corner.

To access the Cloud ID corresponding device, you need to provide the device password. Without the password, you will be locked out.

As advised in the manual, when you add the NVR/ Camera to the App, you are lead to provide the admin password,

        

The password here refers to the NVR/ camera’s admin password, not the App user password.

Provide your admin password, you will be able to view the cameras remotely from the App.

If you are an authorized user by the administrator, provide your user name and your password.

4. Update device password

If you’ve changed your admin password lately, you need to update it to the App.

 =>   => 

A few important tips

1. The default password
   If you skip setting a password for your NVR or camera, then the default password is empty.
   You leave the password area empty and tap next to view the cameras or access the menu.

   That also means, theoretically anyone who knows your Cloud ID can access the NVR/ camera. (although no one will know your Cloud ID unless you show them). So it is strongly suggested to set an admin password; as soon as you start to use the XMARTO NVR/ camera.

 2. Secondary users

If you are running a store, an office etc; in the System setting – System admin – User setting, you can add a few users with secondary permissions.

Then give those secondary user accounts to your employees. For example, you added user “JohnWayne” with password “batman”.

When he try to access the NVR’s screen, he needs to change the username from “admin” to “JohnWayne”, then enter password “batman” to access the NVR menu.

Same thing in the App. Obviously John Wayne needs to create his own App user account with his own email or phone #.

Then when he add the NVR system or camera to App, he input or scan the Cloud ID, provide his own NVR/Camera access combination, to access the NVR/ camera, with your nominated permissions only.

3. That sounds way too complicated. “I’d simply let my families know my Cloud ID and admin password so they can view” 

Not suggested. Logically, the WallPixel Cloud will take the 1st App user who added the Cloud ID as the owner.

If you have a 2nd or 3rd user adding the same Cloud ID as admin, 1 or few of you may miss some features, such as the App notifications.

The correct way is to use the Sharing feature.

a) let your families download and install WallPixel App, then create his/ her own App user account.

b) in the App, tap sharing, set sharing perimissions and valid time. Then send the QR code to your families.

c) In WallPixel App, your families scan the QR codes to add the camera/ system.  (no matter where they are)

4. “My XMARTO security system have 4 cameras and a NVR. Does that mean I have 5 Cloud IDs?”
No, when you use a XMARTO camera system, the App only takes the whole system as a single device; so it recognize only the NVR’s Cloud ID; and let you view 4 to 10 cameras simultaneously in App, just like what you see on the NVR’s screen.

Privacy tips

1. Does XMARTO know my device admin password?
   No we don’t. The device password is a local password you set in the initial setup. We cannot know that.
   If you forgot the password, the only way is to hard reset it.
   About how to reset password, please contact support@xmarto.com
   The hard reset can be done only by yourself, with the hardware in hand.
2. Does XMARTO know my App user password?
   No we don’t. Any App attempts to collect user’s password will not be approved by App Store or Google Play.
   If you forgot the App user password, the only way is to tap “Forget password” and follow steps to reset password, or simply create another user account.
3. If someone hacks my App user account, what should I do?
   That never happened. But if you believe someone hacked your App user account, the 1st thing to do is tap “Forget password” in App to reset your user password; or contact support@xmarto.com to know how-to hard reset your device password. Any of the 2 password reset will lock the access immediately.

   For standalone cameras, please change the device password in device setting; or hold reset button to reset the camera and set it up again.
   For NVR or NVR systems, the way of hard resetting password is not public. Please contact support team with your order # to learn how to reset NVR admin password.

   Relax, it’s almost impossible to happen.

<p>The post XMARTO NVR WiFi PTZ Camera System FAQ first appeared on NVR IPCAMERA SECURITY.</p>

<p>The post Setting Presets on Lorex PTZ Cameras first appeared on NVR IPCAMERA SECURITY.</p>

Amazing Features, Top 2 Picks, Setup Steps & Hottest FAQs

Blue Iris Cameras is a smart tool used by a lot of people to access and control their security cameras. In this complete guide, you’ll get deep insights into Blue Iris software, the recommended Blue Iris compatible cameras, step-by-step setup guides, and troubleshooting.

If you have other questions about Blue Iris supported cameras, leave them in the comment below.

Table of Contents

• Blue Iris Cameras: Features & Compatible Cameras
• Blue Iris Compatible Camera Top Picks
• Set up Blue Iris Cameras: Step-by-Step Guide
• Troubleshooting for Blue Iris Cameras
• Frequently Asked Questions about Blue Iris
• Conclusion

Load more :

• Blue Iris IP Camera Software Setup Guide
• Troubleshooting Physical Cameras in 3 steps

Blue Iris: Software Features, Compatible Cameras, and Pricing

In order to help you get as many details as possible on Blue Iris webcam security cameras, we will break down this topic into 4 parts and every part will contain the points you want to learn about.

1. Meaning

2. Compatible cameras

3. Pricing

1. What is Blue Iris software

Blue Iris, or BI for short, is a popular video security and webcam software that enables people to remotely access and control their security cameras on personal computers, iPhones, or Android smartphones.

Blue Iris has many configurable options, including remote live view, playback, PTZ control, motion detection, audio recording, E-mail alerts, and many other functions.

With Blue Iris compatible cameras, you can keep tabs on your home and business, watch your kids & pets, and monitor your valuables via this professional software.

The advantages of Blue Iris mainly include:

• You can control multiple security cameras & systems simultaneously from various brands on Blue Iris.
• As an open platform, Blue Iris welcomes all companies and organizations.
• Blue Iris captures videos in various formats, including standard MP4, AVI, advanced DVR, and Windows Media.

Keep in mind that not every security camera is completely compatible with Blue Iris, you need to check the compatibility details or ask the security camera manufacturer before making a purchase.

2. Blue Iris compatible cameras

Most security camera types in the market are compatible with Blue Iris, including webcams, analog cords, and network IP cameras.

According to the test done by the Blue Iris team, there are thousands of tested security cameras that are compliant with Blue Iris, so it’s hard to give a full list.

But there are some clues for you to know whether your camera is compatible with Blue Iris. If your camera belongs to any of the following ones, it can work with Blue Iris. If not, you can contact the camera manufacturer to find the answer.

• Any camera that supports JPEG images
• Any camera that supports MJPEG streaming
• Any camera that supports MPEG4 over RTSP streaming
• Any camera that supports ONVIF protocol

Here are several popular Blue Iris compatible camera brands:

• Reolink (except its battery security cameras, add-on cameras, E1, and Lumus)
• Amcrest
• Hikvision
• Dahua

Sometimes not all the functions of a compatible camera can be used on Blue Iris. So you need to check the details of Blue Iris compatibility from the security camera brand.

Reolink team has tested the compatibility of their cameras with Blue Iris. The result is that Reolink security cameras can “communicate” with Blue Iris in almost every way. In other words, you can make full use of Reolink cameras on Blue Iris software.

3. Blue Iris license & tech support fees

You’ll need to pay for the license and tech support when using Blue Iris software, which is licensed per PC for a lifetime.

Before purchasing the Blue Iris license, you can get a free 15-day trial. After that, you’ll need to pay for the usage of Blue Iris.

There are two versions of the Blue Iris license for you to choose from:

• The LE version only supports a single camera at a price of $34.95.
• The Full version supports multiple security cameras (up to 64 cameras), at a price of $69.95.

If you want to manage multiple security cameras at one time or plan to expand more cameras in the future, the full version would be a much more cost-saving option in the long run.

Also, you’ll need to pay for the tech support of Blue Iris. You’ll get 1-year basis support plan for free. When your basic support plan expires, you’ll need to upgrade it to an Extended Plan ($29.95/year) or a Priority Plan ($59.95/year).

Blue Iris Support Plan Details & Prices

Support Plans & Features	Basic	Extended	Priority
Current Version Updates	Yes	Yes	Yes
Major Version Upgrade Protection	—	Yes	Yes
Email Support	Yes	Yes	Yes
Prioritized Email Support	—	Yes	Yes
Highest Priority Email Support	—	—	Yes
Phone Support (Limited & By Appointment)	—	—	Yes
Remote Desktop Support (Limited & By Appointment)	—	—	Yes
Price	Free	$29.95	$59.95
Duration	1 Year	1 Year	1 Year

Note : The information in the chart above is quoted from Blue Iris official website.

For people who don’t want to pay so much for using Blue Iris software, the customized software of the security camera manufacturer (such as Reolink App) would also be a good choice.

You can use the software without any charges and get free tech support. More importantly, there is no need to worry about the compatibility of your cameras and the software at all.

Best Cameras for Blue Iris Recommendations

We pick two popular Blue Iris compatible cameras, including a PoE and a wireless type, for your reference. Both of these two security cameras are highly praised by professional tech reviewers and customers.

This camera features 4K 8MP ultra HD, enabling you to see details in the picture clearly. 5X optical zoom lets you check anything you like freely. Besides, RLC-811A can detect any person & vehicle and send instant alerts to your phone.

You can make use of almost all the functions of RLC-811A on Blue Iris software. Once you enter the IP address/port, Blue Iris can instantly pick up the camera.

This PoE camera can save you from messy hassles and bring solid security to your home. With rich features, it’s at a reasonable price. If you want a 4K PoE camera for Blue Iris, give it a try.

For those who are looking for a PTZ (pan-tilt-zoom) camera for Blue Iris, E1 Outdoor can be a great choice.

This wireless outdoor security camera is packed full of features and at a nice price. It offers you 5MP high resolution at 2560 x 1920 pixels, person/vehicle detection for accurate alerts, and color & clear night vision with 12 IR LEDs and 4 extra spotlights.

More importantly, it has the amazing PTZ function. You can view nearly everything with 355° pan & 50° tilt, and check details closely with 3X optical zoom. This camera can also track the moving person/car automatically.

This PTZ security camera is fully compatible with Blue Iris, which has a PTZ/Control dialog for you to customize settings. If you want to know more, here is a thorough guide to BI’s PTZ/Control for your reference.

Blue Iris Camera Setup: Step-by-Step Guide & Videos

Some people may have trouble adding a new security camera to Blue Iris. You can follow this step-by-step guide on adding IP cameras to Blue Iris and control your cameras like a breeze.

Here we’ll take the compatible OEM cameras as an example, and the steps apply to other types of cameras that are compatible with Blue Iris.

Step 1. Initialize the camera settings

1). Add the camera to Reolink Client. You can add it by entering UID or IP/Domain address. Also, it will show you devices in the same LAN and you can click the “+” button to add it.

2). Set up User Name (the default user name is admin) & Password. Click Login.

3). If you’re going to use ONVIF or RTSP later on Blue Iris, you need to set the port first on Reolink Client.

Click Device Settings -> Network Settings -> Advanced. Find Port Settings and click Set Up. Enable RTSP and ONVIF, and then click Save.

Step 2. Add Reolink cameras to Blue Iris.

This step is done on Blue Iris software, so you should launch Blue Iris on your PC or Mac first.

1). Click the “+” button at the top right, or right-click and select Add new camera.

2). Input the camera name and choose Network IP as the connection type. Check Enable audio and Enable motion detector in the Options menu. Click OK to continue.

3). Input the IP address, the correct User Name, and Password. Click the Find/inspect… button to search the camera in LAN.

In the current window, you are gonna need to do several setup steps:

• Set Make to Reolink and choose the corresponding model.
• Change the Discovery/.. ort into 8000. (If you ever change RTSP or ONVIF port number, you should input the current value.)
• Click OK to finish adding the camera to Blue Iris.

If the connection fails (there is a striped video signal), you can change the Make option to Generic/ONVIF and the Model will automatically change to RTSP H.264. Still, make sure the ONVIF port is 8000 (default number) or the current value if you ever changed it.

Here is a video to show you how to add Reolink cameras (exclude some cameras) to Blue Iris from the beginning to the end.

4). Configure PTZ security camera on Blue Iris.

If you use Reolink PTZ security cameras, such as RLC-823A or E1 Outdoor, you can enable the PTZ function on Blue Iris by clicking the PTZ/Control tab and checking Enable Pan/Tilt/Zoom and other controls (focus. Brightness, etc.).

Don’t forget to set Network IP. Click OK to save settings.

Bonus tip: You can follow this step-by-step guide to call PTZ IP camera preset on Blue Iris.

If you have any questions about adding Blue Iris cameras, you can leave them in the comment below.

Blue Iris Cameras Troubleshooting

Some of you, especially the beginners, may encounter various problems while using Blue Iris software. So we list the issues you care about most and offer the solutions that can help you use Blue Iris cameras better.

Blue Iris cameras recording issues

Here are some of the most typical recording issues that may happen to you when using Blue Iris.

– Issue 1. Blue Iris won’t record videos, both motion-triggered and continuous videos.
You can try the following methods.

• Upgrade your Blue Iris to the latest version.
• Make sure you’ve enabled the motion detection or 24/7 recordings on Blue Iris.
• Turn on direct-to-disc recording.

– Issue 2. Blue Iris not creating new recordings for hours? What settings do I need to fix?

If you expect each motion-triggered video recording to be stored separately, please follow the below simple steps:

On the camera properties, please click Record tab, and then uncheck Combine or cut video each.

– Issue 3. How to record 24/7 with Blue Iris?

You can make your security camera record 24/7 on Blue Iris with the following steps.

• Right-click the camera.
• On the camera properties, click Record tab.
• Select Continuous under Video.

How to set up motion detection and video recording on Blue Iris?

After you’ve added your camera to Blue Iris, you can follow the instructions below to set up motion detection.

Step 1. Click the camera icon  at the top/left of the Blue Iris window, and then click the Motion/Trigger tab.

Step 2. Check the required boxes, including Enable under Motion sensor, Object detection, Use zones and hot spot, High definition, Cancel shadows and Trigger using cameras’ digital input or motion, and then click OK.

Step 3. Click the Record tab, and then check the required boxes including Video, JPEG snapshot each & Create Alert list images when triggered, and then click OK.

Now you can get motion detection recordings with the Blue Iris.

Blue Iris requirements and setup questions

According to Blue Iris’ team, the minimum requirements for your computer are:

• A dual-core or equivalent 2 GHz processor or better
• More than 2 GB RAM
• At least Microsoft XP SP3 or newer version, such as Window 7 & 10, or a server OS
• 1 or more cameras with DirectShow drivers

If you use multiple Blue Iris security cameras, such as 12, 16, 30, or even a maximum of 64 cameras, you need a much more robust computer. Recommendations include:

• Intel core i7 with QuickSync for hardware decoding
• More than 8 GB RAM
• Microsoft Windows 8.1 or 10, 64 bit
• NVIDIA graphics adapter for efficient screen display
• 7200+ RPM drives and/or SSD drive

In order to minimize your computer CPU consumption, you may set up the video frame rate to 15-20 fps.

NVR system V.S. Blue Iris + PC, which is better?

If you only need 2 or 3 IP cameras to run 24/7, and/or happen to have an extra computer, you can opt for Blue Iris + PC option.

Your computer storage space can handle several IP cameras recording continuously.

But if you want 4 or more cameras, a dedicated NVR would be the way to go.

Typically, the cameras and NVRs from the same brands can work seamlessly. All the videos will be stored on the hard disk of the NVR for your later playback.

If the storage space of the NVR is running out, it would automatically overwrite the oldest video footage, so you don’t need to delete the videos manually.

You can check more details on NVR vs PC for security camera video storage.

Frequently Asked Questions about Blue Iris

Here are some questions often asked by Blue Iris users. Now you can find the answers quickly.

How many cameras can Blue Iris support?

As mentioned above, Blue Iris can support multiple (up to 64) cameras with the full version license.

But don’t forget that Blue Iris LE version license only supports 1 camera. So if you want to manage multiple cameras, you’d better have a full version of Blue Iris.

How to solve Blue Iris CPU usage problem?

When you use Blue Iris to control your surveillance cameras, BI’s motion detection and transcoding would consume much CPU power of your computer.

You can try the below 5 useful tips to minimize the CPU consumption caused by Blue Iris.

1. Turn on Direct-to-disc recording. It records the cam streaming without re-encoding. However, it has downsides. Blue Iris won’t be able to add its own overlays (time and camera name).

2. Turn the video frame rate down to 15-20 fps.

3. Reduce pre-event capture to 40 frames.

4. Turn down the sensitivity level of the motion-triggered setting.

5. Shorten the pre-recorded time in motion detection setting.

What if Blue Iris camera has no signal?

If you encounter security camera signal loss when using Blue Iris, you may try the below solutions to troubleshoot the issue.

• Update Blue Iris to the latest version.
• Lower the camera’s frame rate.
• Reboot your security cameras & Blue Iris software.

How to rearrange cameras on Blue Iris?

If you cannot change your security camera layout on Blue Iris, you may follow the below 2 simple steps to fix it.

1. Right click the blank space in the Blue Iris window.

2. Uncheck drag lock.

Now you can change the security camera group layout on Blue Iris.

Which cameras does Blue Iris support?

Most cameras in the market are compatible with Blue Iris, including Webcams, Network IP cameras, and others. The most popular security camera brands include Reolink, Amcrest, Hikvision, Dahua, etc.

But remember not all of the functions of the compatible cameras can be used on Blue Iris. So you’d better confirm the compatibility issues with the manufacturer.

Does Blue Iris connect to a WiFi camera?

Yes, Blue Iris works with most network IP cameras, including WiFi cameras, PoE cameras, or USB IP cameras. You need to set up the WiFi camera first with the software of the manufacturer. After you’ve initially set it up, you can add the WiFi camera to Blue Iris quite easily.

For more details on adding cameras to Blue Iris, click here >>

Conclusion

Blue Iris is one of the best professional software for security camera recording and monitoring. The best part of it is that it allows you to manage and control different models of various brands. Apart from that, the rich features of Blue Iris are another reason why so many homeowners love it.

If you have any problems with Blue Iris software or Blue Iris compatible cameras, feel free to discuss them in the comment below!

As one of the most popular and best 4K PoE cameras, RLC-811A can work seamlessly with Blue Iris software.

<p>The post Blue Iris Cameras 2022 Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

What do I need for an Vivint Outdoor Camera Pro to work with my system?
You need a Smart Hub panel and WiFi connection. Required minimum upload speed: 1 Mbps upload

What other equipment is compatible with Vivint Outdoor Camera Pro?
iOS and Android mobile apps as well as Smart Drive (V2).

Is Vivintsky.com compatible with Vivint Outdoor Camera Pro?
You can access recorded from clips the VivintSky Web App (i.e. in your browser) from your Outdoor Camera Pro, but live streaming is unavailable at this time. Please download the Vivint Smart Home mobile app through the Apple Store or Google Play Store to access the Vivint Outdoor Camera Pro live view.

How does the camera firmware update?
The camera’s firmware will update automatically as long as the Smart Hub is connected to the internet.

How long should it take to update the camera firmware?
This depends on internet speed.

What new features does Vivint Outdoor Camera Pro have that HD450 does not?
This camera has a 4K image sensor, 140-degree field of view, dynamic clip length, Person Detection, Smart Sentry, siren extender, two-way audio, and Intelligent Awareness.

What is Smart Sentry?
Smart Sentry is a feature that autonomously deters lurkers through lights and sound. You can customize time of day setting to give you peace of mind when you are away or sleeping.

What is Deter?
Deter is the little motion activated whistle that lets strangers on your porch know they are being watched.

What do you mean by Intelligent Awareness?
This means Person Detection will recognize activity and capture clips with high precision. You can also have alerts and video recordings sent to you when lurkers are detected. Trigger zones in your camera settings will give you the power to be alerted when people are in a place you care most about.

Pool Alert – General Info and Specifications

Details & Specifications

Vivint Outdoor Camera Pro – General Info and Specifications

Details & Specifications

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