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Whether you’re a homeowner or a business owner, TIGERSECU has the expertise and resources to meet your security needs. Join our growing family of satisfied customers and experience reliable security solutions.

TIGERSECU NVR XVR Firmware Upgrading Instruction

Read Next :

• NVR AI Function Setup Guide
• iViewer installation and user guide
• How to Upgrade NVR Firmware for Amcrest

TIGERSECU 5MP 8CH XVR Firmware Upgrading Instruction

Step 1: Prepare a USB flash drive and format it (USB 2.0 Standard is recommended).

Step 2: Download the firmware zip file to your computer from the following link:

https://www.tigersecu.com/xvrfw/xvr524_V6_2_82_180000.zip

Step 3: Unzip the downloaded file.

If you don’t have unzip software on your computer, you can download “7-Zip” from https://www.7-zip.org/ and install it first.

Right-click on the downloaded zip file, select “Open with 7-Zip,” and choose “Extract

files.”

Choose your computer’s Desktop as the destination for extracting the files and click OK.

Step 4: Locate the firmware file “KT_XVR524_L_V6.2.82.180000.update.update” on your computer’s desktop and copy it.

Step 5: Paste the firmware file into the root directory of the USB flash drive.

Step 6: Insert the USB flash drive into the USB slot at the back of the XVR.

Step 7: Access the XVR Main menu and go to the Upgrade menu.

Click on “Refresh” to detect the USB flash drive.

Main Menu

Upgrade

Upgrade From Local

File T

31 F Refresh 1

Upgrade

Choose the firmware file from the File field.

Click on “Upgrade” to initiate the firmware upgrade process.

Once the upgrade process is completed, the XVR will automatically reboot.

Please follow these steps carefully to ensure a successful firmware upgrade for your TIGERSECU XVR.

If you have any further questions or require assistance, please don’t hesitate to reach out to us at service@tigersecu.com or +1 323 315 0396 Monday to Friday, 9 am – 5 pm Pacific Time.

TIGERSECU H.265 2MP WiFi NVR Upgrading Instruction

• Upgrade from Cloud is Recommend.

To upgrade your NVR’s firmware through a Cloud Upgrade, it is necessary to connect the NVR to your network.

In the Upgrade settings, click Check to check for the latest available version of the firmware.

If an update is available for your NVR, proceed with upgrading your firmware.

If not, you will get a message that your NVR firmware is up to date.

• If you prefer upgrading from Local, please follow the steps below:

Step 1. Prepare a USB flash drive, format it firstly. (Recommend FAT32 USB 2.0)

Step 2. Download the firmware zip file from the below link.

http://www.tigersecu.com/firmwareh265/nvr_6.1.24.18.zip

Unzip the file. Copy the “kt_hi3536d_9920_MT7601_210401_nvr_6.1.24.180000_usb_2g_4_8_update.update”, and paste it into USB flash drive root directory. (Do not save it in a folder)

Step 3. Insert the USB drive into the USB slot at the rear of the NVR.

Step 4. Go to the NVR –> Main Menu –> Upgrade Menu, click Refresh. When the file in the USB drive is read –> Click Upgrade.

Step 5. After the upgrading is 100% completed, the NVR will beep and auto reboot. Wait 30-40 seconds for it restarting. Upgrading done!

H.264 HD 2MP 4CH(M_IX_HB) DVR Firmware(V20220331)

Important Tip:

1. Go to the DVR Menu bar > Information page to check your DVR Model. This firmware is for Model 4CH(M_IX_HB).

2. Please don’t try to downgrade your DVR to an older firmware version if your DVR is already [Version:8638000020220331] to avoid unknown failures in the DVR.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

*Release – [Version: 8638000020220331]

• Upgrading Instruction-H.264 2MP Series 4CH(M_IX_HB).

Release notes:

This firmware will update your system to [Version: 8638000020220331] which has the following improvements:

1. Optimized system time zone settings

2. Supported playback timeline zoom function

3. Fixed some known issues

__________________________________

*Security note:

To ensure your ongoing privacy, we strongly recommend creating your own password from the all-access default password as soon as possible, if you have not already done so. Choose something that you’ll remember, but that other would be unlikely to guess.

Change your password at DVR Main menu > Configuration menu > User > admin: Edit > Password Setup.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

H.264 HD 2MP 4CH(M_VIII_HB) and 8CH(M_VIII_HB) DVR Firmware(V20220331)

Important Tip:

1. Go to the DVR Menu bar > Information page to check your DVR Model. This firmware is for Model 4CH(M_VIII_HB) and 8CH(M_VIII_HB).

2. Please don’t try to downgrade your DVR to an older firmware version if your DVR is already [Version:8638000020220331] to avoid unknown failures in the DVR.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

*Release – [Version: 8638000020220331]

• Upgrading Instruction-H.264 2MP Series 4CH(M_VIII_HB) and 8CH(M_VIII_HB)

Release notes:

This firmware will update your system to [Version: 8638000020220331] which has the following improvements:

1. Optimized system time zone settings

2. Supported playback timeline zoom function

3. Fixed some known issues

__________________________________

*Security note:

To ensure your ongoing privacy, we strongly recommend creating your own password from the all-access default password as soon as possible, if you have not already done so. Choose something that you’ll remember, but that other would be unlikely to guess.

Change your password at DVR Main menu > Configuration menu > User > admin: Edit > Password Setup.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

H.264 HD 2MP 16CH(M_VII_HB) DVR Firmware(V20220331)

Important Tip:

1. Go to the DVR Menu bar > Information page to check your DVR Model. This firmware is for Model 16CH(M_VII_HB).

2. Please don’t try to downgrade your DVR to an older firmware version if your DVR is already [Version:8638000020220331] to avoid unknown failures in the DVR.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

*Release – [Version: 8638000020220331]

• Upgrading Instruction-H.264 2MP Series 16CH(M_VII_HB).

Release notes:

This firmware will update your system to [Version: 8638000020220331] which has the following improvements:

1. Optimized system time zone settings

2. Supported playback timeline zoom function

3. Fixed some known issues

__________________________________

*Security note:

To ensure your ongoing privacy, we strongly recommend creating your own password from the all-access default password as soon as possible, if you have not already done so. Choose something that you’ll remember, but that other would be unlikely to guess.

Change your password at DVR Main menu > Configuration menu > User > admin: Edit > Password Setup.

As always, feel free to email us at service@tigersecu.com with any questions. We’re here to help.

<p>The post TIGERSECU NVR XVR Firmware Upgrading Instruction first appeared on NVR IPCAMERA SECURITY.</p>

How To Use Smart Search

Description

This article will show you how to use the Smart Search feature to review recorded events with added analytics.

Smart Features include:

• Face Detection
• IVS
• People Counting
• Heat Map

The features of different devices varies and the Smart Search options available depends which feature the device supports.

NVR AI Function Setup Guide

Load More : How to Install SmartPSS DVR/NVR Setup Guide

Prerequisites

• Supported device with Smart Search feature
• Recorded footage with Smart Detection Data (SMD, Face, IVS)

Video Examples

Smart Search of Tripwire with Object Filter enabled (Person and Vehicle):

Smart Search of Face Detection using Facial Attributes to search:

Video Instructions

Step by Step Instructions

Smart Search by Face Detection

1. From the Main Menu click AI

2. Click Smart Search > Face Detection

3. Use the drop-down box to select the Channel to search

4. Use the Start Time / End Time fields to enter a date range for the search

5. Click ‘Smart Search’ once parameters have been set

6. The search results will be displayed

7. Double click any entry to begin playback

8. Use the buttons above the search result to Export and Backup any entries

Click to highlight/select a single entry

Use the checkbox to select multiple entries at once

Smart Search by IVS

1. Enter the Main Menu

• Right click at live view then select “Main Menu”

2. Click Smart Detection

3. Click Smart Search – on the left side of the screen

You can search recorded SMD, Human Face, and IVS data.

This guide will use IVS but the procedure is similar.

4. Use the drop-down menu to select the Channel # to search and the Type of IVS rule to search for

5. Click the Begin and End time to enter a time range for the search

6. Click Search

7. The Search results will appear in the center of the screen

The results can be displayed in Graph or List (shown below)

Both will show the Event Type, Time and include a snapshot (if enabled)

8. You can quickly playback the Event by

Graph View: Double click the Event

List View: Click the icon under “Playback”

9. To Export an event use the checkbox to select the Events you wish to Export then click Export int he bottom right of the screen. A USB drive must be inserted in the unit to Export the files to.

How To Setup Intrusion Detection

Description

This article will show you how to setup the Intrusion IVS feature on a supported device

Prerequisites

• Supported device with Intrusion feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

8. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Intrusion”

10. Click the Pencil icon to draw the Intrusion rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the Intrusion.

Right click to end drawing.

12. You can use the Intrusion menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Action
  • Appear
  • Cross
• Direction

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Intrusion rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click Apply, then click Back to return to the previous menu

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Intrusion rule is now programmed

How To Setup Missing Object

Description

This article will show you how to setup the Missing Object IVS feature on a supported device

Prerequisites

• Supported device with Missing Object feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

8. Use the dropdown box to change the Rule Type to “Missing”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Period: Set a time (in seconds) for the Missing object rule to trigger

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Missing Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click OK

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Missing rule is now programmed

How To Setup Abandoned Object

Description

This article will show you how to setup the Abandoned Object IVS feature on a supported device

Prerequisites

• Supported device with Abandoned Object feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Abandoned”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

• Name: A name can be applied to the rule
• Period: Set a time (in seconds) for the Missing object rule to trigger

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Abandoned Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Abandoned Object rule is engaged.

14. The Trigger menu will appear

• Period
• Alarm Out
• Snapshot

Once the trigger rule settings have been created click OK

Once all Abandoned settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Abandoned rule is now programmed

People Counting

Description

This article will show you how to use the People Counting feature

Prerequisites

• Supported device with People Counting feature

Video Examples

Live Overlay of People Counting Analytic, with Alarm Trigger set for 2 People Entering

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the People Counting icon to enable.

4. The icon will turn blue when selected.

Click Apply to save

5. Click Parameters > People Counting

6. Use the drop-down box to select the channel.

Click the toggle button to enable

7. Use the drop-down box next to Rule Type to select from the People Counting feature options. There are two options:

• People Counting
• In Area No.

8. Click the RULE button to create the area and rule for the People Counting

9. You can enter a name for the rule in the Name field

Click Draw Area or Draw Rule to create/edit the current rules.

Click the  icon to delete the rule.

10. To create the detection area start by clicking ‘Draw Area’ then left click and drag in the video frame to draw the area.

Right click to complete the drawing

11. To create the detection line start by clicking ‘Draw Rule’ then left click and drag in the video frame to draw the line.

The arrow in the line will denote which direction will count as a ‘Enter’ or ‘Exit’

Draw the arrow from Left to Right

To create a Downward facing arrow

Draw the arrow from Right to Left

To create an upward facing arrow

12. Click OK to save the Area and Rule Drawings

13. Click ‘Setting’ next to Alarm to configure additional settings for People Counting

14. Use the top part of the menu to configure the settings for the On Screen Display Overlay for People Counting

OSD Overlay: Toggle to enable or disable overlay. Press the ‘Clear’ button to clear the current People Counting values

Enter No.: Toggle to enable or disable the overlay for counting people who Enter

Leave No.: Toggle to enable or disable the overlay for counting people who Leave

15. Use the lower part of the menu to configure the parameters for the People Counting alerts and installation configuration

Enter No. – Alarm will trigger when this # of people are counted who Enter

Leave No. – Alarm will trigger when this # of people are counted who Leave

Stranded No.

Max Detect Height (in cm)

Min. Detect Height (in cm)

Click OK once all parameters have been set

16. To create a schedule for People Counting click the ‘Setting’ button next to Period

17. Use the interface to create a schedule for People Counting

Click OK once the schedule has been completed

By default it will count 7 days a week, 24 hours a day

18. Configure the alarm output for when the People Counting alarms are met (Enter/Exit Number, Stranded)

Click Apply once parameters have been set

Completed People Counting setup with On Screen Display enabled at Live View

How To Setup Tripwire

Description

This article will show you how to setup the tripwire IVS feature on a supported device

Prerequisites

• Supported device with tripwire feature

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

9. Click the Pencil icon to draw the Tripwire rule

10. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the Trip line, then use the mouse to draw the trip line.

Right click to end drawing

11. The Tripwire menu will appear

• Name: A name can be applied to the rule
• Direction: Both, A To B, B To A

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the tripwire rule settings have been created click OK

12. Click the  icon to set the Trigger settings when the IVS Tripwire rule is engaged.

13. The Trigger menu will appear

• Period
• Alarm Out
• Snapshot

Once the trigger rule settings have been created click OK

14. Once all Tripwire settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Tripwire is now programmed

How To Setup Heatmap

Description

This article will cover how to setup Heatmap in a Dahua recorder

Prerequisites

• A Dahua AI Recorder:

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the Heat Map icon to enable

4. The icon will turn blue when selected

5. Click Apply to Save

6. Click Parameters > Heat Map

7. Use the drop-down box to select the channel

Click the toggle button to Enable

Click the Setting button to create a Schedule for the Heat Map

8. Click Apply to Save

Heat Map is enabled

<p>The post NVR AI Function Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>