How do I integrate Hanwha IP cameras and SUNAPI with Immix?

Summary

This article details the steps to integrate Hanwha IP cameras and SUNAPI with Immix.

Integrate Hanwha with Immix

To begin the integration, a suitable port for Immix must be located.

NOTE: These are default ports only (they can be configured and may be
different to what is listed).

To find ports in Immix:

Configuring Users in Hanwha Vision for Immix

To configure users:

Video Profile

The integration has capabilities to switch between different video profiles. To switch between profiles:

Configuring a Hanwha IPC SMTP Alarm

To configure the alarm into Immix:

S# – represents the ServerID.
A# – represents the Input of Response.
E# – represents the Event Number associated with the Server Type,
e21 is defaulted to IPC Object Detection.

IPC Email Example

Subject: ObjectDetected

Sendor: S29.a1.e21@ImmixAlarms.com To: S29.a1.e21@ImmixAlarms.com

Date: 20240514-12:03:47XMailer:NFMail

https://support.immixprotect.com/hc/en-us/articles/25738891242395-Hanwha-IP-Camera-SUNAPI-Integration 4/7
XMailer: NF Mail MIME-Version: 1.0 Content-Type: multipart/mixed; boundary=594786580.1111.samsungipolis.com –594786580.1111.samsungipolis.com Content-Type: text/plain; charset=”iso-8859-1″ Content-Transfer-Encoding: 7bit ObjectDetected Time : 20240514-12:03:47 Camera IP : 192.168.1.166 Event Type : EventRule_5_CH1 –594786580.1111.samsungipolis.com Content-Type: application/octet-stream; Content-Transfer-Encoding: base64 Content-Disposition: attachment; /9j/4AAQSkZJRgABAQEAYABgAAD/2wBDABQODxIPDRQSEBIXFRQYHjIhHhwcHj0s LiQySUBMS0dARkVQWnNiUFVtVkVGZIhlbXd7gYKBTmCNl4x9lnN+gXz/2wBDARU

Enabling Digest Auth

If you are having trouble using GetConfig, enable Digest Auth for your Hanwha user.

The image below shows where to enable this:

NOTE: Ensure that the user is Admin or Full user permissions. You must
create an Immix user and assign them as an administrator. A default
admin account cannot be used.

Configuring a Hanwha IPC SMTP Event

To configure the system-based events into Immix:

Obtaining the S Number

To obtain the S number:

Configuring Devices within Immix

To configure a device within Immix:

Obtaining the ID of a Camera for Use in the Extra Value

To obtain the ID of the camera:

SSL Error Alarms

By default, the alarm receiver is configured to disallow insecure connections. To allow connections to insecure devices (no SSL, invalid cert, etc.), change the RequireCertificate config key in appsettings.json to false.

Alarms Not Decoding

By default the alarm JSON messages are saved in the file store in the same folder as any alarm footage. To diagnose decoding issues, confirm that this message is what is expected. A typical alarm message looks like the following snippet. Alarm messages always have the broadcastAction alarm.

{
“Tran”: {
“Command”: “broadcastAction”,
“Params”: {
“Params”: “eyJhY3Rpb25JZCI6InthYWNiMjdmOC1lYTcwLTRlOGEtOGE1YS03YjZiNzk5ZTliMGR9IiwiYWRkaXRpb25hbFJlc291cmNlcyI6WyJ7MDAwMDAwM
“RuntimeParams”: “eyJkZXNjcmlwdGlvbiI6Il90aHVtYl9kb3duIiwiZXZlbnRSZXNvdXJjZUlkIjoie2RhZWU5ZWIyLTEyZDYtZTUwNy00Y2MxLWM4ZmUxNG
}
}
}

A second approach is to review the service logs, as all messages (even non-alarm messages) are logged there.

How to use Wisenet cameras with exacqVision

Summary:

This article provides information on using Wisenet cameras with exacqVision.

Step By Step Guide:

Wisenet Camera Settings

Mandatory

The following settings are mandatory:

Optional

The following settings are optional:

After Adding to exacqVision

exacqVision defaults to using the Hanwha default H.264 stream (profile 2) but can be changed to H.265. This changes exacqVision to utilize the default H.265 stream on the camera (profile3).

NOTE: It is not possible to set h.265 via exacqVision on a fisheye camera.
You need to log in to the camera interface and manually change the FISHEYE
profile to H.265.

To change the default stream to H.265:

1.Navigate to the exacqVision Camera Settings page and click the Recording tab.
In the Rate Control field, the default is Constant Quality which equates to Variable Bit Rate in Hanwha cameras.

The Quality slider default of 2 sets a low cap.
1 = minimum VBR cap for that stream
10 = maximum VBR cap for that stream
For 4MP+ resolution cameras it is beneficial to increase the quality to 3 or 4; otherwise, the video may be compressed too much thus decreasing quality.

2.If needed, select a stream to add from the Multistreaming dropdown menu and click Add Stream.

NOTE: With high-resolution cameras, it is best practice to create lower
resolution live viewing streams to save on decoding and bandwidth. These
streams can be added in exacqVision on the Camera Settings page.

3.Click the Motion tab to edit motion on the camera (although exacqVision does not have all the options available that are in the Hanwha cameras).

NOTE: It is possible to add motion, including windows, without adding\
multiple points to create unique shapes.

4.Click the Analytics tab to see several options for displaying and recording data.

5.If the camera is a fisheye, click the Digital PTZ/Fisheye tab to configure the proper dewarp code.
a. Select Immervision from the first dropdown menu.

b. Select the proper code from the second dropdown menu.

Refer to the following article for Hanwha Fisheye Lens Codes: Immervision Fisheye Dewarp Lens Codes

c. Select how the camera is mounted for proper dewarping from the third dropdown menu.

NOTE: Many of Hanwha’s fisheye cameras can use additional camera side dewarp
channels. These should be created first before the camera is added to
exacqVision, so they are identified and configurable inside of exacqVision.
These channels have no motion detection so they either need to record 24/7
or be used for live video only.

NOTE: The Video tab does not exactly match what is in the camera.

Brightness = Brightness
Contrast = Contrast
Saturation = Color Level in the camera
Wide Dynamic Range = controls SSDR in the camera
Video Mask = controls the camera’s Privacy Areas

Searching AI Metadata

To search AI metadata:

1.From the exacqVision home page, click the Search () icon in the top left corner of the screen.

2.Expand the camera tree then select the camera and the analytic metadata associated with it.

3.Select the Search Range to search for then click Search.

4.Click the Paper () icon to view the raw metadata.

A pane to the right of the video will appear with the raw data of that time.

5.Check the Show Filters checkbox to filter data.

6.In the pane to the left of the video, check the checkboxes to filter.

7. Click Save then click the Search button again.

NOTE: Save filters can be selected from the dropdown menu at the top.

8.If certain overlays for the metadata need to be hidden, click the Green () icon and select which overlays should be hidden.

Creating Events Based on Analytics

NOTE: The analytics must be configured in the camera first. Once done and the
camera is added to exacqVision, disable and re-enable the camera.

To create events based on analytics:

Monitoring Analytic Events

To monitor analytic events, follow the steps in the Creating Events Based on Analytics section. However, use Event Monitoring instead of Event Linking.

Special Considerations

Take the following into consideration when setting up a camera:

Optional Common Camera Settings

The following camera settings are optional:

Verint recorders using different FPS for normal and event recording

Summary:

When a Hanwha camera is registered to a Verint NVR, the use of different FPS can be engaged on the NVR

Explanation of Behavior:

Resolution:

• Firmware can be easily updated via the NVRs web interface, the NVRs monitor/mouse interface, Wisenet Device Manager, or Wisenet Viewer. The process takes approximately 5 minutes.

• The way Verint operates is that the recorder will dictate the camera’s FPS, and changing the video profile on the camera, by default, momentarily drops and reestablishs the connections.

How to add a Wisenet camera to Genetec Security Center 5.9

Summary:

This article provides instructions for adding a Wisenet camera to Genetec Security Center 5.9 and the additional steps needed if the camera has a fisheye lens.

Step By Step Guide:

To add a Wisenet camera to Genetec Security Center 5.9:

1.Open Wisenet Device Manager.

2.Double-click your camera to load the camera’s webpage.

3.Enter and confirm your new password, then click Apply.

NOTE: If a password has already been configured and you need to default
the camera, press and hold the Reset button for 5-10 seconds.

.

4.From the Genetec Config Tool application, click the Video icon.

5.Right-click Archiver and select Unit enrolment.

6.Click Manual add then select Hanwha Techwin from the Manufacturer dropdown menu, select Wisenet from the Product type dropdown menu, and enter the IP address of the camera.

NOTE: You can find the IP address of the camera in the Wisenet Device
Manager results screen. Click Add and close to enroll the camera.

TIP: If you see a Bad logon error, move your mouse over the text and an Add button will appear.

Enter the username and password of the camera then click the Add button.

After a few moments the status should change to Added.

.

NOTE: Sometimes the status in Genetec sticks on Bad logon. To resolve this
issue, click Clear All at the bottom of Unit enrollment and add the camera
again. The camera has now been added to Genetec Security Center 5.9.

Configuring a Fisheye Camera

The following additional steps are required if the camera has a fisheye lens:

1.From the Video tab, select the newly added camera under Archiver then click Hardware and edit the Lens type.

2.Select your Camera position from the dropdown menu.

NOTE: Genetec may not automatically pick the correct lens type and
could fail to calibrate.

3.Select the correct Lens Type from the dropdown menu.

4.Click Ok and Apply at the bottom of the page to save changes.
The fisheye camera settings are now complete.

Viewing the Newly Added Camera

To view the newly added camera:

1.Open the Security Desk application from the Windows Start menu.

2.Log in and and select Monitoring.

3.Double-click the newly added camera to see live video.

4.Use the scroll wheel on the mouse or click the Viewing Mode icon to manipulate the image.

Genetec – Adding a Hanwha Camera to Genetec 5.7 or later

Summary:

This article will provide a step-by-step guide for adding a Wisenet camera to Genetec.

Step By Step Guide:

1. Open the Config Tool (Figure 1)

Figure 1

2. Click on the green plus symbol (Figure 2)

3. Select Video Unit (Figure 2)

Figure 2

4. Select Hanwha as the manufacturer (Figure 3)

5. The IP Address can be a single device or a range of devices. (Figure 3)

6. Provide the proper credentials and click “Add and close” or “Add.” Then, repeat for further units. (Figure 3)

Figure 3

7. Once added to the system, you will be able to view the stream from the Video Unit (Figure 4)

Figure 4

How do calibrate a Hanwha Fisheye Camera for use on a Genetec VMS?

Applies to Models: XNF, SNF, and QNF Series Cameras

Summary:

This article describes how to add a Hanwha Fisheye camera to Genetec, by set a lens code and calibrate the camera.

Note: The lens code will be determined by the model.
See this article for a complete list of codes.

Step By Step Guide:

1. Open the Config Tool, go to Video Unit.

2. Select the Video Unit in question.

.

3. Select the Hardware Tab of the Fisheye camera to be configured.

4. Set the Lens Type to Panamorph.

.

5. Click the Pencil to the right of the Panamorph dropdown.

.

6. Set the orientation to either ceiling or wall.

7. Select the proper Lens Type  from the list (See De-warp Code article link below.)

8. Click calibrate once the code is registered.

Note: If it fails check the motion detection tab for an improperly configured Event or
Motion Schedule.

Click here for Immervision De-warping codes

.

<p>The post How to use Wisenet cameras with 3rd party VMS first appeared on NVR IPCAMERA SECURITY.</p>

This article is for the Arlo Secure experience with Library. If you have the Arlo Secure experience with Feed, visit: How to set up Arlo Cameras – Arlo Secure 4.0

This article applies to Arlo Ultra, Arlo Ultra 2, Arlo Pro 3, Arlo Pro 4, and Arlo Essential Wire-Free series cameras. To connect and install other Arlo devices, visit the links under: Set up other Arlo devices

For the best results use the Arlo Secure App for Arlo camera setup.

An Arlo SmartHub or Base Station is required for Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2 cameras. To check compatibility, visit: Arlo SmartHub and Base Station Compatibility

An Arlo SmartHub or Base Station is optional for Arlo Pro 4 and Arlo Essential wire-free series cameras. For more information, visit: What are the benefits of using an Arlo SmartHub or Base Station?

To set up your camera using a SmartHub or Base Station:

Note: Arlo Ultra, Ultra 2, and Pro 3 must be installed using an Arlo SmartHub or Base Station.

Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.

Plug the Ethernet Cable into your SmartHub or Base Station and tap Continue.

Plug the AC adapter into the wall outlet, make sure the lights on the Arlo SmartHub or Base Station turn on, and tap Continue.

If you have trouble connecting the Arlo SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

Note: Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device. Press the Sync button on the camera and tap Continue.

To set up Arlo Pro 4 or Arlo Essential wire-free cameras directly to your Wi-Fi:

How to set up Arlo Cameras – Arlo Secure 4.0

This article applies to:

VMC5040  VMC4040P  VMC4041P  VMC4050P  VMC4060P  VMC2020  VMC2030  VMC2032

This article is for the Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: How to set up Arlo Cameras

This article applies to Arlo Ultra, Arlo Ultra 2, Arlo Pro 3, Arlo Pro 4, Arlo Pro 5S, and Arlo Essential Wire-Free series cameras. To connect and install other Arlo devices, visit the links under: Set up other Arlo devices

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

Notes:

An Arlo SmartHub or Base Station is required for Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2 cameras.

An Arlo SmartHub or Base Station is optional for Arlo Pro 4, Pro 5S, and Arlo Essential Wire-Free series cameras.

Arlo SecureLink is a technology that uses the sub-GHz wireless communication to communicate between Arlo devices. The Arlo Security Keypad Sensor Hub uses Arlo SecureLink to talk with devices such as the Arlo All-in-One Sensor and the Arlo Pro 5S Camera.

To set up an Arlo camera with an Arlo SmartHub or Base Station:

Note: Arlo Ultra, Arlo Ultra 2, and Arlo Pro 3 must use an Arlo SmartHub or Base Station.

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the camera is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Ultra, Pro, or Essential.

6.Select your camera.

7.Select an Arlo SmartHub or Arlo Base Station.
Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.
Plug the Ethernet Cable into your Arlo SmartHub or Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Base Station turn on, and tap Continue.
If you have trouble connecting the SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the battery into the camera, and tap Continue.
Arlo will begin looking for your camera.
Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process.
Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device.
Press the Sync button on the camera and tap Continue.

9.Name your Arlo camera and tap Continue.

10.Position your Arlo camera and tap Continue.

11.Tap Finish.
Note: Your camera will be added to Arm Away mode after installation where Motion Detection, Recording, Variable Length recording is enabled. For more information, visit About Arlo Routines, Modes, Rules, and Automations

To set up Arlo Pro 4, Arlo Pro 5S, or Arlo Essential wire-free camera directly to your Wi-Fi router:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap .

4.Tap Pro or Essential.

5.Select your camera.

6.Select Connect without SmartHub and tap Continue.

7.Check your mobile device settings to ensure you are connected to a 2.4 GHz network.
Note: Arlo Pro 5S cameras work with 2.4 GHz and 5 GHz frequency bands after installation is complete on 2.4 GHz. For more information, visit: How does the Arlo Pro 5S Camera use 5GHz Wi-Fi networks?

8.Return to the Arlo Secure App and tap Continue.

9.Enter your Wi-Fi SSID (Network Name) and Password.

10.Tap Continue.

11.For Arlo Essential wire-free cameras:
Press and hold the Sync button on the bottom of the camera for two seconds.

12.For Arlo Pro 4 and Arlo Pro 5S:
Insert the battery into the camera and tap Continue.
When the LED on the front of the camera is blinking blue, tap Continue.
If the LED is not blinking blue, tap LED is not blinking blue.
Press and hold the Sync button on the inside of the camera and tap Continue.
When the LED begins blinking blue, tap Continue.

13.Hold the QR code about four to six inches in front of your Arlo camera.

14.When you hear a chime, tap Continue.
Note: If you are having trouble, visit: My Arlo camera will not scan the QR code during setup

15.Arlo will begin looking for your camera.
Make sure the camera is within 3 to 6 feet of your Wi-Fi router during the setup process.
Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.

16.Name your Arlo camera and tap Continue.

17.Position your Arlo camera and tap Continue.

18.Tap Finish.
Note: Your camera will be added to Arm Away mode after installation where Motion Detection, Recording, Variable Length recording is enabled. For more information, visit About Arlo Routines, Modes, Rules, and Automations

To set up other Arlo devices, visit:

For more information, visit:

To troubleshoot setup issues, visit:

How to set up the Arlo Pro and Pro 2 Camera – Arlo Secure 4.0

This article applies to:

VMC4030P  VMC4030

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Pro and Pro 2 Camera

The following instructions apply to setting up the Arlo Pro or Arlo Pro 2 camera. To setup other Arlo camera models, visit: How to set up Arlo Cameras – Arlo Secure 4.0

To complete the Arlo Pro or Arlo Pro 2 setup process, you will need an Arlo SmartHub or Base Station. Install the Arlo SmartHub or Base Station first before installing your cameras. For more information, visit: How do I connect my Arlo SmartHub or Base Station to the Internet? – Arlo Secure 4.0

If you are setting up multiple cameras, only sync one camera at a time.

To set up an Arlo Pro or Pro 2 Camera:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Pro.

6.Tap Pro 2 or Pro.

7.Select an Arlo SmartHub or Arlo Base Station. If only one Arlo SmartHub or Base Station is installed, tap Continue when Arlo has detected the device.
Note: If an Arlo SmartHub or Base Station is not installed, tap Add New SmartHub.
Plug the Ethernet Cable into your Arlo SmartHub or Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Base Station illuminate, and tap Continue.
If you have trouble connecting the Arlo SmartHub or Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the battery into the camera, and tap Continue.
Unlock the battery compartment by pressing the latch button and pulling back gently.
Insert the battery as shown and close the battery door.

9.Press the Sync button on the camera for about two seconds and then release the button.

10.When the LED on the camera is blinking Blue, tap Continue.

11.Arlo will begin looking for your camera.
Note: Make sure the camera is within 3 to 6 feet of your Arlo SmartHub or Base Station during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
If the search is taking too long, tap Manually Pair Device. Press the Sync button on the camera and tap Continue.

12.Name your Arlo camera and tap Continue.

13.Position your Arlo camera and tap Continue.

14.Tap Finish.
Note: Your camera will be added to the  Arm Away mode after installation. Motion Detection, Recording, Variable Length recording are enabled. For more information, visit: About Arlo Routines, Modes, Rules, and Automations

How to set up the Arlo Wire-Free Camera – Arlo Secure 4.0

This article applies to:

VMC3030

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Wire-Free Camera

The following instructions apply to setting up the original Arlo Wire-Free Camera (VMC3030). To setup other Arlo camera models, visit: How to set up Arlo Cameras – Arlo Secure 4.0

To set up the Arlo Wire-Free Camera:

1.Launch the Arlo Secure App.

2.Tap Devices.

3.Tap .

4.Tap Cameras.

5.Tap Others.

6.Tap Arlo.

7.Select an Arlo SmartHub or Arlo Base Station or tap Continue if only one Arlo SmartHub or Arlo Base Station is installed.
Note: If an Arlo SmartHub or Arlo Base Station is not installed, tap Add New Base Station.
Plug the Ethernet Cable into your Arlo SmartHub or Arlo Base Station and tap Continue.
Plug the AC adapter into the wall outlet, make sure the LEDs on the Arlo SmartHub or Arlo Base Station illuminate, and tap Continue.
If you have trouble connecting the Arlo SmartHub or Arlo Base Station, visit: Arlo can’t discover my SmartHub or Base Station during installation; what do I do?

8.Insert the batteries into the camera:

Unlock the battery compartment by sliding and holding the latch.

Insert the batteries as shown and close the battery door.

How to set up the Arlo Essential Indoor Camera – Arlo Secure 4.0

This article applies to:

VMC2040

This article is for the Arlo Secure App with Feed. If you have the Arlo Secure App with Library, visit: How to set up the Arlo Essential Indoor Camera

For best results, use the Arlo Secure App for Arlo Essential Indoor Camera setup.

An Arlo SmartHub or Base Station is optional.

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

To set up the Arlo Essential Indoor Camera directly to your Wi-Fi router:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Essential.

6.Tap Essential Indoor Camera.

7.Review the Meet your Arlo Essential Indoor Camera screen and tap Continue.

8.Find a location to place the camera that is near an outlet and within range of your Wi-Fi network.

9.Tap Continue.

10.Select Connect without SmartHub and tap Continue.

11.Check your mobile device settings to ensure you are connected to a 2.4 GHz network.

12.Return to the Arlo Secure App and tap Continue.

13.Enter your Wi-Fi SSID (network name) and Password.

14.Tap Continue.

15.Use the provided cable and power adapter to connect to an outlet, then plug the micro-USB portion of the cable into your camera.

16.Once the Privacy Shield on the camera opens, tap Continue.

17.Press the Sync button on the camera.

18.When the LED on the front of the camera is flashing blue, tap Continue.

19.Hold the QR code about four to six inches in front of your Arlo camera.
When you hear a chime, tap Continue.
If you are having trouble, visit: My Arlo camera will not scan the QR code during setup

20.Arlo will begin looking for your camera.
After the camera is found, name your Arlo camera and tap Continue.

21.Position your Arlo camera and tap Continue.

To set up the Arlo Essential Indoor Camera with an Arlo SmartHub or Base Station:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Essential.

6.Tap Essential Indoor Camera.

7.Review the Meet your Arlo Essential Indoor Camera screen and tap Continue.

8.Find a location to place the camera that is near an outlet and within range of your Wi-Fi network.

9.Tap Continue.

10.Tap Continue to add your device to the Arlo SmartHub or Base Station.

11.Use the provided cable and power adapter to connect to an outlet, then plug the micro-USB portion of the cable into your camera.

12.Once the Privacy Shield on the camera opens, tap Continue.

13.Press the Sync button on the camera.

14.When the LED on the front of the camera is flashing blue, tap Continue.

15.Follow the in-app instructions to complete the setup.

How do I set up my Arlo Go 2 Camera? – Arlo Secure 4.0

This article applies to:

VML2030

This article is for the  Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: How do I set up my Arlo Go 2 Camera?

Arlo Go 2 gives you the flexibility of using 2.4 GHz Wi-Fi or LTE for connectivity. You can also use LTE as a backup in case your Wi-Fi internet connection is interrupted.

Note: When using both 2.4 GHz Wi-Fi and LTE mode, Wi-Fi will always be the primary mode of connection.

Arlo Go 2 works with the same Arlo Secure App as all other Arlo cameras and devices. However, to connect your Go 2 camera to the mobile network, an activated SIM card with a mobile data plan must be inserted into the camera.

Note: We recommend that you charge the battery before mounting your camera. Your camera LED indicator light will blink amber if your battery needs charging. The indoor charging cable that came with your camera works with most power adapters.

Need Help?

If you need help installing your new Arlo device, you can reach Arlo Support via the Need Help? button in the Arlo Secure App or on my.arlo.com.

To set up your Arlo Go 2 camera using LTE only:

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Go 2.

6.Tap Continue.

7.Follow the instructions for installing your SIM card as shown on the Arlo Secure App and tap Continue.
For more information, visit: How do I install a SIM card in my Arlo Go 2 Camera?
The LED in front of your camera should blink blue. If the LED is not blinking blue, press the Sync button on the inside of your camera.

8.Tap Continue.

9.Hold the QR code in the Arlo Secure App, 4 to 6 inches in front of your camera.
You should hear a chime from your Arlo device. If you didn’t hear a chime, visit: My Arlo camera will not scan the QR code during setup

10.Tap Continue.

11.Name your Arlo camera and tap Continue.

12.Position your Arlo camera and tap Continue.

13.Tap Finish.

To set up your Arlo Go 2 camera with Wi-Fi:

Note: Before setting up your Arlo Go 2, make sure that your mobile device is connected to a Wi-Fi network. For more information, visit: How do I connect my mobile device to a 2.4 GHz Wi-Fi network to set up my Arlo camera?

1.Launch the Arlo Secure App.

2.Tap Devices.
Note: Make sure the correct Location where you want to add the device is selected. For more information, visit: How do I switch my Location in the Arlo Secure App?

3.Tap .

4.Tap Cameras.

5.Tap Go 2.

6.Tap Set Up with Wi-Fi.

7.Follow the instructions for installing your SIM card as shown in the Arlo Secure App and tap Continue.
Note: You may skip this step if you are not using a SIM card.
The LED in front of your camera should blink blue. If the LED is not blinking blue, press the Sync button on the inside of your camera.

8.Tap Continue.

9.Verify your mobile device is connected to a 2.4 GHz Wi-Fi network and tap Continue.

10.Enter your Wi-Fi credentials, then tap Continue.

11.Hold the QR code in the Arlo Secure App, 4 to 6 inches in front of your camera.
You should hear a chime from your Arlo device. If you didn’t hear a chime, visit: My Arlo camera will not scan the QR code during setup

12.Tap Continue.

13.Name your Arlo camera and tap Continue.

14.Position your Arlo camera and tap Continue.

15.Tap Finish.

If the Arlo Go 2 camera is installed too far from your Wi-Fi router, it may cause the battery to drain quicker. For more information, visit: How do I control whether my Go 2 Camera connects to Mobile or Wi-Fi?

<p>The post How to set up Arlo Cameras first appeared on NVR IPCAMERA SECURITY.</p>

Before you can connect a Smart Garage Camera to your home network, you will need:

The LED on the Smart Garage Camera must be blinking blue. If the LED is not blinking blue or is flashing blue/green, unplug the power supply and reconnect the power supply.

The myQ app supports the use of more than one myQ Smart Garage Camera. You will have to follow the myQ app set-up steps for each camera you want to add. When setting up more than one camera, it is recommended to pick a distinguishing name for each camera so you can easily find and select the camera you want to view in the app.

How to set up the Smart Garage Camera

Note: During the setup process, monitor the status of the LED on your myQ Smart Garage Camera for any changes. If you are still unable to connect, use the last LED status observed during the in-app setup to troubleshoot further and see Unable to Connect the myQ Smart Garage Camera to Wi-Fi Overview.

myQ Camera Frequently Asked Questions

The following FAQs answer many of the general questions about myQ Cameras. The FAQs also include links to articles where you may find more information.

How do I connect my camera to my home Wi-Fi network?

How do I enable Motion Recording in the myQ app?

Motion Events will only be recorded when Motion Recording is enabled in the Camera Settings of the myQ app.

See Enable Motion Recording in the myQ App for more help.

How do I Live Stream in the myQ app?

Live Stream gives you the ability to view your camera feed live.

See How to Live Stream in the myQ App for more information.

How do I adjust the camera volume in the myQ app?

The camera volume in the myQ app is controlled by the built-in volume controls on your mobile device.

See How to Adjust the Camera Volume in the myQ App for more information.

How do I use the Push to Talk camera feature in the myQ app?

Push To Talk gives you the ability to listen and speak through the camera.

See How to Use the Push To Talk Camera Feature in the myQ App to get help with setting up this feature.

Can I use more than one type of myQ Smart Camera?

The myQ app supports the use of more than one myQ Smart Camera. You will need to follow the myQ app set-up steps for each camera you want to add. When setting up more than one camera, it is recommended to pick a distinguishing name for each camera so you can easily find and select the camera you want to view in the app. We would recommend signing up for the 30 day multi-device plan if connecting multiple cameras.

How high should I mount my camera?

Smart Garage Camera/Indoor Camera – Within 10’ of an existing outlet (comes with 10’ power cord)

Smart Outdoor Camera – 7-10’ recommended height (comes with 25’ power cord)

Is my camera able to withstand extreme temperatures?

Smart Indoor Camera – Rated for indoor use

Smart Garage Camera – Rated for extreme garage temperatures from -4° to 122° F (-20°C to 50°)

Smart Outdoor Camera – Rated for temperatures ranging from -4° to 122° F (-20°C to 50°)

Video Keypad – Rated for temperatures ranging from -4° to 122° F (-20°C to 50°)

Is my camera weatherproof?

Smart Indoor Camera – Rated for indoor use and not designed to withstand weather elements.

Smart Garage Camera – Rated for extreme garage temperatures from -4° to 122° F (-20°C to 50°) but not designed to withstand weather elements.

Smart Outdoor Camera – Rated for temperatures ranging from -4° to 122° F (-20°C to 50°). Power cable and adapter fitted with extra gasket seals to prevent water damage. IP 65 rated Water Resistant.

Video Keypad – Rated for temperatures ranging from -4° to 122° F (-20°C to 50°) and is IP 55 rated Water Resistant.

How do I reset my camera?

See How to reset a myQ device for more help.

I see an error and was unable to name my camera. Do I need to start over?

Before starting over, check the LED status on the Camera. If solid green, force close the myQ app and relaunch to confirm if the device is showing. You can update the name by tapping the gear icon in the video window.

If the light is not solid green, start over or see How to reset a myQ device for more help.

How can I adjust the camera position?

Smart Indoor Camera – Adjust camera head swivel.

Smart Garage Camera – Adjust camera head swivel. Older SGC1 models will also have a swivel camera arm.

Smart Outdoor Camera – Loosen collar at base and adjust camera arm. Adjust camera head swivel.

Video Keypad –

My Outdoor Camera is not recognizing movement. How can I fix that?

Ensure the camera is mounted at the appropriate height of 7’-10’. Installation higher than the recommended height may not allow for proper movement and person detection. Adjust the angle of your camera so the lens is not receiving direct sunlight or other light sources.

Recommended Router Settings for myQ Cameras

When setting up a LiftMaster camera, there may be a few Wi-Fi settings that need to be changed in order to successfully connect the device. Some settings may need to be given to your internet service provider (ISP) to have them configured for your site or home see When to Contact Your Internet Service Provider (ISP)

Recommended Router Settings

Note: If attempting to change any router settings yourself, be sure to back up your router’s current settings before any changes are made and have the router’s manual available.

myQ cameras require these ports in order to communicate to our server

Verify that ports are not being blocked by your router or a firewall product

Note: User-modified routers using open-source firmware (such as DD-WRT, OpenWRT, etc.) have not been tested with myQ products. While some of these open-source versions may work with myQ products, compatibility is unknown.

Unable to Connect the myQ Smart Garage Camera to Wi-Fi Overview

myQ Smart Garage Cameras require a Wi-fi internet connection to access the myQ server. If the myQ Smart Garage Camera is not connecting to the server, the issue could be due to the router, mobile device connection, or Internet connection.

When attempting to connect, the camera’s LED indicator lights will go through a sequence of flashes before finally turning solid green to confirm the connection. Each step of the sequence indicates what the camera is attempting to do and how you approach troubleshooting depends on the LED light’s behavior and color.

Before You Begin

Make sure to check the status of the LED on the myQ Smart Garage Camera and use the list below to determine a resolution.

Note: Chamberlain Group Technical Support does not troubleshoot routers. If additional assistance is needed to access a home router, please contact your internet service provider.

LED Light	Connection Status	Troubleshooting Resource(s)
No LED	The camera does not have power	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and No LED
Solid White	Camera is powering up	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED Is Solid White
Flashing Blue	Unable to connect to your home Wi-Fi network	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED Is Flashing Blue
Solid Blue	Unable to connect to your mobile device	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED Is Solid Blue
Flashing Blue and Green	Unable to connect to your home Wi-Fi router	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED Is Flashing Blue and Green
Flashing Green	Unable to connect to myQ internet server	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED Is Flashing Green
Solid Green	Connected to myQ server, but device not added to myQ account	Unable to Connect the myQ Smart Garage Camera to My Home Wi-Fi Network and LED is Solid Green
Flashing Purple	Camera is updating firmware	Unable to Connect the myQ Smart Garage Camera to my Home Wi-Fi Network and LED is Flashing Purple
Flashing Red	Camera is overheating, going into protection mode	Unable to Connect the myQ Smart Garage Camera to my Home Wi-Fi Network and LED is Flashing Red

How to forget a myQ Camera in Bluetooth Settings

When you experience an issue with your Smart Garage Camera or garage door opener’s integrated camera being connected via Bluetooth, but the camera is not connecting to Wi-Fi, these steps will walk you through “forgetting” the myQ Camera in Bluetooth on your phone.

How to forget a myQ Camera in Bluetooth Settings

Apple:

1.On your phone, tap Settings

2.Tap Bluetooth

3.Find the Camera in the list

• Smart Garage Cameras will start with SGC

• Integrated Cameras start with GDO

• 

1.Tap the blue “i” icon () to the right of the Camera

2.Select Forget this Device

Android:

1.On your phone, tap Settings

2.Tap Connections

3.Tap Bluetooth

4.Find the Camera in the list

• Smart Garage Cameras will start with SGC

• Integrated Cameras start with GDO

• 

<p>The post myQ Smart Garage Camera Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

Security Systems Basic Operation Guide

1. Arming the System:

   • Away Mode: Protects all sensors (doors, windows, and motion). Use when leaving the premises.
   • Stay Mode: Protects perimeter sensors (doors and windows) but not motion sensors. Use when staying inside.
   • Enter your code on the keypad and select the desired arming mode.

2. Disarming the System:

   • Enter your code on the keypad within the designated time frame (usually 30 seconds) to avoid triggering a false alarm.

3. Responding to an Alarm:

   • If you accidentally trigger the alarm, immediately enter your code to disarm the system.
   • If you suspect an actual intrusion, evacuate the premises and contact the authorities.
   • If you have a monitoring service, they will contact you to verify the alarm and dispatch help if needed.

Additional Features

Many modern systems offer advanced features like:

• Remote Control: Arm and disarm your system from your smartphone or computer.
• Home Automation: Integrate your security system with other smart home devices like lights, locks, and thermostats.
• Video Surveillance: Monitor your property with security cameras and receive alerts on your mobile device.

Important Tips

• Read the User Manual: Familiarize yourself with the specific features and operation of your system.
• Test Your System Regularly: Ensure all sensors and alarms are functioning properly.
• Change Your Code Periodically: Prevent unauthorized access to your system.
• Keep Emergency Contacts Updated: Provide your monitoring service (if applicable) with current contact information.

Remember: This is a general guide. Specific operation may vary depending on your system’s make and model. Always refer to your user manual for detailed instructions.

How App Sensitivity Translates to Recorder Levels

When setting up your security system, adjusting the motion sensitivity plays a crucial role in ensuring the system works as intended. Whether you want to reduce false alarms caused by pets or capture even the slightest movement, the sensitivity setting is a powerful tool. However, it’s important to understand how the app settings correspond to the recorder’s settings to avoid any confusion.

This guide will walk you through how sensitivity levels in your app map to the actual settings in the recorder and explain an important quirk: changes in the recorder’s settings don’t sync back to the app.

App Sensitivity Compare with Recorder Sensitivity

In the app, you’ll find sensitivity options in percentages. Each percentage corresponds to a sensitivity level in the recorder:

Unfortunately, the highest sensitivity level in the recorder (Level 8) isn’t accessible when adjusting through the app.

DID YOU KNOW? Changes made through the app immediately update the recorder’s settings. However, changes made directly in some recorders do not reflect in the app. This means if you adjust the sensitivity level in the recorder, the app will still display the last sensitivity setting it sent, which may not be accurate anymore.
It is recommended to always use the app to ensure the displayed sensitivity matches the actual setting. Change the sensitivity via Modes which you can learn more here.

Tips for Choosing the Right Sensitivity Level

Conclusion

Understanding how your app’s sensitivity settings translate to your recorder ensures you can fine-tune your system for optimal performance. Remember that while the app can control sensitivity conveniently, changes made directly in the recorder don’t sync back to the app. This small quirk can create confusion, but with the insights provided here, you’ll always know how to keep your settings aligned.

How to Disable the Watermark on Your Recorder

By default, the Swann logo is overlaid as a watermark for each camera.

NOTE: Once disabled, future recordings will not have the watermark.

How to digitally zoom in or out on a Recorder?

This works on both Live View or Playback from the unit itself.

Option 1:

If you are viewing multiple cameras in a single view, view one channel in full screen (double-click), then use the mouse to:

Option 2:

1.To enter Zoom mode, left-click a camera in Live View mode then click the “Zoom” button on the Camera Toolbar.

2.To zoom, move the mouse to the area or object that you want to zoom to then use the scroll wheel on the mouse to zoom in or out.

3.When zoomed in, click and hold the rectangle (as shown bottom right of the screen) to scroll around the image.

4.Right-click to exit.

To return to multiple camera view, double-click the mouse from the screen above.

Frequently asked questions about digital zoom

Can I zoom out further than the camera’s normal view?

How to change the small or lower-case letters on the on-screen keyboard display to upper-case letters

How to change the small or lower-case letters on the D1 on-screen keyboard display to upper-case letters.

Using the mouse, click the “ab” letters on the right side of the text box and it will change mode from lower-case letters to upper-case letters.

How to Change the Resolution of the Recorder

How to change the position of the Date and Time display bar on my DVR

You can adjust the position of the OSD from the menu display of the DVR. It has to be done directly from the DVR, using the monitor that is connected either to its VGA or HDMI output.

You simply open the menu of the DVR, go in the menu display, and then, from the camera tab, click on SET next to the OSD Display Position.

Afterward, with the mouse connected to the DVR, left click on the date and time display , hold down the button and drag the display wherever you wish .

The position chosen for the Date and Time Display will be reflected on the live view on your computer screen, should you access the DVR through the Network Interface ( and also on the recorded videos if you have enabled record date from the Display menu of the DVR ).

How to Change the Camera Layout on Your Recorder’s Live View

This guide is to show you how to do the following for the models above:

NOTE: The layout and arrangement will revert to a default state upon reboot.
If you want a fixed order of channels (e.g., Front door on ch1, Backyard on ch2, and so on), you need to change the input port or in the settings.

Change the number of cameras showing in Live View

1.Right-click or move the mouse cursor to the bottom of the screen to see the Menu Bar.

2.Choose from one of the following for your preferred view:

Icon	Description
	If you have 2 to 4 cameras, choose to display as 4-camera view.
	If you have 7 to 8 cameras, choose to display as 8-camera view. The 9th box will display the Swann logo only. This box cannot be customized nor disabled.
	Click this to select from one of the multi-screen viewing modes available. For an 8-channel recorder, it will show 6-camera view and 8-camera view.
	Click this to repeatedly cycle through each video channel full-screen. Each video channel will be displayed for five seconds.

Change the layout of the cameras in Live View

1.Left-click a camera (e.g. Channel 1) & drag it to reposition it.

2.Drop (release the left-click button after holding) over a different area or the desired box.

3.Repeat for other cameras.

For example in the image below, Channel 1 was moved to 2nd position while Channel 2 was moved to 1st position.

How to block trees or unwanted movement from recording in my DVR / NVR or triggering too many notifications

NOTE: This article also applies if you receive too many notifications on the app triggered by non-human objects.

PIR sensors can detect heat (infrared radiation) from objects within and even outside the camera’s field of view. Paired with moving objects captured by the camera like trees, swaying objects in sunlight, or cars passing, it can trigger the camera to record.

In this article, you will learn what settings on your recorder you can configure to virtually eliminate false triggers.

Remove The ‘Red Boxes’ From Constantly Moving Objects

The ‘red boxes’ shown above are the areas where the camera can detect movement. If trees are constantly moving or your camera is facing the road, you might want to remove these boxes so it doesn’t trigger on those areas. Here’s how you can remove it:

Any movement on the red areas or boxes will be picked up.

Set up Analytics

DID YOU KNOW? Only selected units or kits have the capable hardware to have Analytics, and each has its own set of Analytics available. The units are:

In a nutshell, Analytics provides you with much greater control over how your system detects motion. Below is a YouTube playlist that explains how a specific type of Analytics work.

You can also check your recorder’s manual for more details.

Relocate Or Reposition The Camera

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path, and pointing the lens away from direct sunlight.

Visit the following links for more information about what heat sources outside of the camera’s field of view that can trigger the camera’s PIR sensors for recording and notifications:

NOTE: This should be a last resort only if lowering sensitivity, configuring area setup, nor analytics are not feasible options.

Does The Camera Still Record Events If Internet is Down or Offline

Answer: Yes

It will save the recordings to its internal memory or micro SD card when the camera gets triggered. Once the internet is back, it will attempt to upload the event clips during the downtime.

NOTE: SWIFI-TRACKCM only records to its micro SD card, regardless of whether it is online or offline.

How long will the SWIFI camera record?

Shortest:10 seconds

Longest:60 seconds (1 minute)

If the trigger (sound or movement; depending on what triggered the camera to record) is continuous for more than 60 seconds, another clip will be made.

For example, there was a continuous movement across the field of view of the camera within the PIR range for 135 seconds, about 3 clips will be recorded:

NOTE: If your camera isn’t recording as much as you’d expect, increase the Sensitivity setting. You can find this option under Detection Settings in your camera’s settings.

How do I optimize the motion detection?

Answer: PIR sensors work optimally when the subject of detection passes across their front. The more the object must “cross” the front of the video doorbell the better the detection reliability. When placing your video doorbell try to avoid situations where the subject would move straight toward the video doorbell if possible. You may need to experiment with the sensitivity settings in the app and video doorbell placement to get the ideal mix of detection and battery life as too much sensitivity can reduce battery life.

How can I play H.265 files on my PC?

When exporting videos from your NVR, you are given the option to export the player as well, which will then transfer a copy of the player onto your USB thumb drive.

This player allows users to view H.265 files on their PC and supports digital zoom and multi-channel playback from different channel files as well.

Click here to download the file.

How to Factory Reset a Stand-alone camera

Factory Reset is a complete reset of your device to its original factory settings. Also known as a hard reset. Factory resetting your camera can help resolve technical problems. It will perform the following, except unpair the camera (if currently paired) from the Swann Security account where it is currently paired:

NOTE: If you want to transfer the camera to another account, it needs to be unpaired by following this article: How to Unpair my Device from my Swann Security Account then pair it to the other Swann Security account by following this article: How to Pair Your Stand-alone Camera Using the Swann Security App

How to factory reset via physical button

Type the model number of your camera below to learn how to Factory Reset your camera.

Once donce, you have to do the pairing process again. Follow this article: How to Pair Your Stand-alone Camera Using the Swann Security App

Conclusion

A factory reset is a simple way to fix camera issues and start fresh. Just remember to back up any important data before resetting, if still possible.

How To Optimize Motion Detection

Answer: PIR sensors work optimally when the camera is mounted around looking down somewhat and the subject of detection passes across their front. The more the subject “crosses” the front of the camera the better the detection reliability.

When placing your camera, try to avoid situations where the subject would move straight toward the camera if possible. You may need to experiment with the sensitivity settings in the app and camera placement to get the ideal setting.

How to Set the Correct Date and Time on a Recorder?

SYSTEM > GENERAL > Date Format

How to Set the Date and Time on a Recorder

What to do if date and time are not updating automatically

If your DVR does not have internet connection, we recommend that you set up the following manually:

What time zone to set if you are unable to find your city

Time zone is based on GMT or UTC. Options range from -12:00 to +12:00.

Here are the conversions for common regions if you are unable to find your city in the dropdown:

If you are not in the regions above, use Google to convert your location’s time zone in GMT or UTC format. E.g. Pacific Standard Time in UTC is -8:00.

What to do if time is 1 hour ahead or behind: enable DST

Daylight Savings Time is applicable to the following regions where the clocks offset automatically by 1 hour.

How to Turn Off, Turn On, or Reboot Stand-Alone Cameras

Stand-alone cameras are an ideal security solution for homes and businesses, offering flexibility and convenience without needing a recorder to save clips. These cameras typically run on different power sources, such as built-in rechargeable batteries, power adapters, or direct AC connections. Whether you’re addressing a technical issue, performing routine maintenance, or learning to operate your device, knowing how to turn the camera off, on, or reboot it is essential.

How to…

Type the model number of your camera below to learn how to Factory Reset your camera.

Conclusion

Taking control of your stand-alone camera’s power and reboot functions is simple and helps maintain its reliability over time. Whether your device is powered by a rechargeable battery, a power adapter, or connected directly to AC, following the proper steps ensures smooth operation. By familiarizing yourself with these basic processes, you’ll keep your security system functioning efficiently and enjoy the peace of mind that comes with a dependable setup. Security is about control, and understanding these essentials puts you in charge.

<p>The post Security Systems Basic Operation Guide first appeared on NVR IPCAMERA SECURITY.</p>

The interface of iCam365 app for Android and iPhone is slightly different, I will post separate guides for Android and iPhone so that you can follow our guide to connect and use iCam365 cameras exactly.

iCam365 camera Complete Guide

Connect iCam365 camera

Download iCam365 app

Use the “Scan” function on the mobile phone to scan the QR code to download and install the iCam365 APP.

Login iCam365 app

You need to register iCam365 account and login to use iCam365 camera.

Connect power supply

Connect the device to the power supply.
Keep it connected for about 1 minute until hearing a prompt sound.

Add iCam365 camera

There are 3 ways to connect iCam365 camera, we recommend to use ‘Scan code to add a device’ to connect camera.

Click the + icon, then scan the QR code on the iCam365 camera, the QR code is usually on the bottom or back of the camera. iCam365 APP will show the recommended way to add.

Please let the camera close to the router, and then connect the camera.

Select Connection Mode

If the QR code on the iCam365 camera is missing or not recognized, you can manually select the add method to connect the camera.

1. Click Add by type in the top right corner, select Surveillance camera, select WiFi camera.

2. Then you can choose Quickly add, Scan code to add a device and Add a device by wired network.

Quickly add – Android

Add a camera via the AP hotspot connected to the iCam365 camera.

When the ‘Camera startup is complete, waiting for network to be added‘ voice, you can start to connect iCam365 camera, if there is no voice, please reset iCam365 camera.

1. Select Quickly add, click Next > I know

2. Click CHOOSE, click the icon to select your wifi and enter your wifi password, then click NEXT.

Can’t search iCam365 camera?

Please connect iCam365 hotspot wifi manually, wifi name: AICAM_xxxxxxxxxxx.

Can’t find iCam365 hotspot wifi?
Please reset iCam365 camera.

3. After you click JOIN, your phone will automatically connect to iCam365 camera’s hotspot wifi, then wait for iCam365 camera to connect to your wifi.

After successful connection, set the camera name and you can start using iCam365 camera.

Scan code to add

Scan QR code on your mobile phone to add a iCam365 camera to pair WiFi.

When the ‘Camera startup is complete, waiting for network to be added‘ voice, you can start to connect iCam365 camera, if there is no voice, please reset iCam365 camera.

1. Select Scan code to add a device, click Next, select your wifi and enter your wifi password and click Next.

2. Let iCam365 camera scan the QR code displayed by APP, Distance 10-30 cm (3 – 11in).

3. When the iCam365 camera emits the ‘Scan QR code successfully‘ voice, click NEXT and wait for the camera to connect to wifi.

After successful connection, set the camera name and you can start using iCam365 camera.

iCam365 camera can’t scan QR code?
Please check the Common Problem

Share Camera

You can share iCam365 camera to your family or friends.

Share the account to enjoy the permission to watch the live broadcast, intercom permission, control the rotation of the PTZ. and view video replay privileges

1.Click Share > Add new sharing, then enter your family or friend’s email or cell phone number.

2.After sharing, a sharing message will be sent to the email or number you entered, register and login to iCam365 APP and you can start using the camera.

In the sharing screen, you can click the icon on the right to delete the shared users.

Setup Recording

Before setting up the recording, you need to insert the memory card to make the recording function available.

1. Insert the memory card into the iCam365 camera, then enter the Memory card interface to see if the camera reads the memory card.

Note: When replacing or removing the card, please cut off the power first to avoid card damage and data loss.

2. Click Video recording settinas, you can set the recording mode and definition here.

· All-day video recording : Uninterrupted continuous video recording

· Event video recording : Record a video when an event is detected

· Turn off : The device will stop recording a video after turn-off

Video Definition: The higher the storage resolution, the clearer the recorded video will be, while the more storage capacity taken up and the less the total recording time. Please choose the storage resolution according to your own situation.

.

See also  iCam365 Camera (Buyer’s Guide)

.

View Video

Click the video icon to view the video, the time with color means there is recording at the current time.

Setup Detection

1. Click Detection settings and select the detection sensitivity. You can also set the Detection area.

Detection area: Increase or decrease the area by clicking on the screen,The red area is the monitoring alarm area, and the full screen will be detected after reset:

2. Click Notification settings, open Turn on notification and Motion detected to detect and receive alarm notifications.

In order to receive the alarm notification in time, it is recommended to set the Notification interval to 1 minute.

Warning voice

Turn on the Warning voice message, when the iCam365 camera detects an intruder, the camera will send a warning voice to scare off the intruder.

Setup Intelligent tracking

Turn on Intelligent tracking, when iCam365 camera detects human or pet movement, the camera will track the movement of the object.

Alarm message

By clicking on the icon, you can view the Alarm message, and by clicking on the message, you can view the details.

Lighting and night vision

In the Lighting and night vision screen, you can set the light lamp and Night vision mode.

White light lamp

· Automatic: The white light lamp is turned on when an event is found at night, and automatically turns off after the event is over.

Night vision mode

· Automatic ：When the light is poor, the infrared night vision mode is automatically turned on.

· Always in the night vision mode ： Suitable for a dim-lighted environment

· Turn off the night vision mode ：Suitable for an environment where the light is always bright

Reset iCam365 camera

1.Turn on the power and wait for the camera to start

2.Press and hold the reset button (about 5 seconds) until the camera sounds a voice prompt

Function Description

Function	Description
Real-time and Playback	Click the screen on the device to enter the device real-time page to view the real-time camera screen. You can also switch to Playback to view the historical video. The recording can be divided into event recording and round-the-clock recording. You can select the recording mode as required.
Alert	The device will push an Alert message when it detects any movement or sound. You can select the type of Alert message to be received on the setting
Pan/tilt head and talk	On the real-time page, you can adjust the orientation of the remote camera through the disk of its pan/tilt head, or push and hold the microphone to send voice to the remote camera.
Sharing	Enter the mobile phone number of your family member on the Sharing page. The shared people shall download the APP and register. Each device can be shared by up to 10 accounts. The shared people can view the live video, talk to the camera and view the video through the pan/tilt head, but he/she cannot make settings
Alarm	Ilt gives the voice and light alarm when detecting a movement event or a manlike shape event (purchase separately). You can also customize the voice
Setting management	Click‘’on the home page or click “” on the real-time page to enter the setting management. On the setting page, you can modify device names, purchase services, share devices, access Store Settings, Screen Settings and other Settings.
Binocular camera	If you are purchasing a binocular camera, the following function are currently supported: 1. supports the Picture-in-Picture display. You can click Picture-in-Picture to enable or disable the function. 2. supports the switch between the small picture and the big picture. Click the long shot or close shot or small picture to switch. 3. its Playback function also supports the switch between the small picture and big picture and enabling/disabling of the small picture window.

iCam365 Camera Troubleshooting

You can find here how to fix iCam365 camera can’t connect to wifi, offline and not working problems.

How to fix not connecting to iCam365 camera?

Fix can’t connect to wifi

iCam365 camera can not connect to wifi usually caused by the following problems, you can follow the guide below to fix the problem of not connecting to wifi.

1. Make sure the iCam365 camera is currently in waiting connection mode.

· After the camera is powered on, wait for the camera to start up (about 30 seconds), the camera will send out a voice prompt ‘Camera start up is complete, waiting for the network to be added’.

· No voice prompt, please reset the iCam365 camera

2. Make sure iCam365 camera supports your wifi.

iCam365 camera only supports 2.4Ghz wifi, wifi name and password support English, alphabet and numbers.

3. Please put the camera next to the router, and then connect the camera

4. Make sure your wifi password is correct

5. Change the mode to connect to iCam365 camera

iCam365 supports two modes of camera connection.

· The camera can not scan the QR code, please try to use Quickly add.

· If you can’t connect to AP hotspot, please try Scan code to add.

6. Reboot the router, sometimes the router fails to connect to the new device.

Voice Troubleshooting

If the above problem can not fix the wifi connection problem, please follow the iCam365 camera’s voice prompts to fix the problem.

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See also  How To Setup iCam365 camera（Complete Manual Guide）

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Voice: Router connection failed, please reconfigure the network

It means iCam365 camera can’t connect to wifi, please check your wifi information and reset the camera to reconnect.

Voice: Receiving wifi information, connecting to server

It means iCam365 camera can’t connect to the internet, maybe the camera is too far away from the router, please get closer to the router.

Voice: Please program the ID number.

This may be a Chinese voice, iCam365 camera does not program ID, can not use.
We suggest you to return the camera directly, or contact your seller for support, you need a computer to fix this prob.

After iCam365 camera start, there is no ‘camera start up is complete, waiting for the network to add’ voice, after resetting the camera, there is no voice either.

iCam365 camera hardware failure, please return the camera.

How to fix iCam365 camera offline?

Follow these steps to fix iCam365 camera offline problem.

1.Restart the iCam365 camera

2.Reboot the router

3.Reset the iCam365 camera to reconnect.

If the above steps can fix the camera but it is often offline, then the camera may be too far away from the router, we recommend to move closer to the router.
Or please check the following issues in order:

1.Make sure the iCam365 camera has power

2.Make sure the iCam365 camera is connected to the router is normal

3.If you have changed the Wi-Fi or password, please reset the camera to reconnect

4.iCam365 camera is not too far away from the router, separated by walls or other obstructions

5.Take out the memory card, then restart the iCam365 camera, if the camera works normally, then it is the problem of memory card, please replace the memory card or format the memory card

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Common Problem

What WiFi does the iCam365 camera support?

1. The camera does not support 5G frequency WiFi, if it is connected, please switch to 2.4G frequency WiFi
2. wifi name and password are recommended to use English, English symbols and numbers, can not contain Chinese and special characters.
3. the router can not open such as AP isolation, anti-scratch, black/white list and other options to restrict WiFi access
4. The camera does not support WPA/WPA2 enterprise WiFi for the time being

Why can’t I connect iCam365 camera.

Check if the WiFi password is correct, and if the network is connected correctly, reset the camera.Add the device again when the above operation is done.
Or check iCam365 Camera Troubleshooting

How many accounts can an iCam365 camera be added to?

iCam365 camera can only be added by one account, you can share the camera to other users, up to 10 users.

Is there a computer software for iCam365?

iCam365 supports windows system, you can download iCam365 For Pc here.

Why can’t I receive iCam365 alarm messages?

1. Make sure the phone system has enabled the push permission of icam365
2. Check whether push is turned off in camera settings-Notification settings.

How many days are iCam365 alarm messages saved?

Alarm information can be stored for up to 7 days.

What memory cards does iCam365 camera support?

iCam365 camera supports minimum class10,4-128G memory card.
It is recommended to choose Samsung or Sandisk memory card, poor memory card will cause recording problems or cause the camera not work properly.

The video cannot be playback?

The recording is divided into event recording and round-the-clock recording. Event recording:
The camera records the triggering event until its end. It keeps recording if the event keeps triggering it.

Round-the-clock recording: The camera records round the clock.
The round-the-clock recording will occupy a huge space of the memory card. Please select the recording mode as required.The path setting of the recording mode: Setting-> Memory card -> Recordina mode

How should I download the video to my mobile phone?

1. Click the Recording button “ ” while viewing the playback video.
2. Click the Stop button” ” when the playback is finished, and the video will automatically be saved to the album.

Why iCam365 camera is offline?

First, check if the power supply and the network are normal. If they are normal, power off the camera and restart it. If the device is still offline after restarted, eliminate the camera in the APP and add it again.

Why does the iCam365 camera show no memory card?

1. The camera does not support hot-plugging. You need to power off the camera to insert the memory card. Please restart the camera.
2. If the memory card still cannot be identified after the camera is restarted, please replace it with a new card and try again.
3. If the new card still cannot be identified, the card slot may be damaged, or there is a failure in the FFC. Contact the supplier to replace the device.

What shall I do if the memory card is full?

No need to handle it manually. The camera automatically overwrites the earliest video documents when the spare space of its memory card is 500M or less.

iCam365 For PC

iCam365 For PC only has simple functions, watch live video, view footage, control rotation, voice intercom. Only in the iCam365 app can you set up the camera.

You need to add a camera in the iCam365 app and then log in to iCam365 For PC, you will be able to see the camera.

Windows

Latest version: 1.1.8.4

Historical version: 1.1.7.3

iCam365 For MAC

iCam365 only supports Windows computers, not MAC computers, but iCam365 supports rtsp, so you can use a VLC player to play live video from your iCam365 camera.

Or you can install the iCam365 APP on your MAC, the M series chipset mac supports direct APP installation.

1. Click on Flie, select Open Network, then enter the rtsp of the iCam365 camera

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<p>The post iCam365 camera Complete Guide first appeared on NVR IPCAMERA SECURITY.</p>

The Indoor Camera Pro does its job even if the Wi-Fi goes down with built-in recording and Vivint Playback DVR*—which offers limitless recording for up to 10 days. And built-in storage means faster clip retrieval and smoother video playback. See what’s happening at home, no buffering required.

The Indoor Camera Pro’s elevated night vision, field of view, and image quality create a clearer picture—day and night. Housed in a new sleek design with more flexible mounting and placement options, set up the camera nearly anywhere in your home to get the view you want. It’s next-level visibility, next-level protection.

Vivint Indoor Camera – Frequently Asked Questions

The Vivint Indoor Camera was previously known as the Ping Camera.

What is Privacy Mode?

Privacy mode allows you to temporarily disable your camera’s remote viewing and recording capabilities. While in Privacy mode, your camera will display a blue screen in your mobile app.    

Can I install a new camera or move my old one?

Normally a Vivint Smart Home Professional will install and position your Vivint Indoor Camera, but after installation you can move your cameras wherever you want. If you move your cameras or receive a new camera and would like to learn how to, see Vivint Indoor Camera – Installation Guide.

What do I do if my recording schedules aren’t working?

If your Vivint Indoor Camera’s schedules are not working, make sure that your camera is working and that the light on the front is green.

If everything is working, check and make sure that your schedules are turned on in the Recording Schedules section for your cameras.

If they still aren’t working, you may need to delete and recreate them. See Vivint Indoor Camera – Create Custom Recording Schedules.

How can I set up recording schedules for my Vivint Indoor Camera?

You’ll set up all recording schedules online. See Vivint Indoor Camera – Create Custom Recording Schedules.

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Vivint Indoor Camera – Identify LED Meanings

The Vivint Indoor Camera was previously known as the Ping Camera.

White: Connected/normal operation

No Light: Privacy mode enabled or no power

Blue: Two-way talk

Green: Ready to connect

Yellow: Rebooting

Red: Not connected to the panel

Breathing White: Connected to the panel, but not connected to the internet

Vivint Indoor Camera – Landing Page

This article serves as an information hub for the Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

Important Notes

Common Issues

For more detailed information about device specifications, click here. To review Frequently Asked Questions about this device, click here.

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Vivint Indoor Camera – Offline

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera shows it’s offline, you can take these steps to fix the issue.

Make sure the camera has power

Make sure the camera is plugged into a working outlet and the cord is securely plugged into the back of the camera.

To test the outlet, unplug the camera and plug a different device into the same outlet. If it also doesn’t receive power, try restoring power to the outlet.
Show me how

Reboot your panel

Takes 10-15 minutes.

Show me how

Restart your camera

Unplug your camera for 30 seconds, then plug it back in.

Restart your router

Unplug your router for 30 seconds, then plug it back in. If you have multiple routers or a separate modem, restart them as well.

Vivint Indoor Camera – Not Recording Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera is online and you are able to see the live feed, but it is not recording any clips, there are a few things you can check to fix the problem.

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Vivint Indoor Camera – Installation Guide

Congratulations on your new Vivint Indoor Camera (formerly called the Ping Camera)! Let’s get it set up and integrated into your system right away. This article will walk you through the process, whether you are starting off fresh, or replacing an existing camera.

Low effort
Typically takes 5-10 minutes
Must be completed at home
You will need:

Disarm your system

Open Video in New Tab

Remove your existing Vivint Indoor Camera

*Skip this section if you’re not removing an existing camera.

If you’re replacing an existing camera, delete it from the panel by tapping: Menu, Devices followed by your 4-digit PIN, Cameras (select the device you want to remove), then Delete. Once deleted from the panel, physically remove it and return as instructed by Vivint.

Open Video in New Tab

Decide where you want your new camera

Make sure it’s within 200 feet of the panel and there are as few obstructions (walls, furniture, etc.) to line of sight as possible. You can either set your camera on a flat surface or mount it to a wall. To mount the camera, use the included screws and/or drywall plugs to mount the magnetic base plate, then attach the camera to the magnetic base.

Plug in your camera

It will take just a few minutes for it to boot up.

Go to your panel settings

From the home screen, tap the three dot Menu icon in the bottom right corner, tap Devices under SMART HOME SETTINGS, then enter your 4-digit PIN.

Open Video in New Tab

Add your Vivint Indoor Camera

Tap Add new device, then tap Vivint Indoor Camera.

Open Video in New Tab

Follow the prompts on your panel

Adjust camera settings as needed

From the panel, go to Devices, Cameras, then choose your new Vivint Indoor Camera and adjust the settings as desired.

Open Video in New Tab

Not working?

Unplug the camera for 30 seconds, then plug it back in. If you need additional assistance, please contact us.

Have more questions about your Vivint Indoor Camera and how to use it?

A library of content about your device, including general information, troubleshooting, and how to’s can be found here.

Vivint Indoor Camera – Initiate 2 Way Talk from the App

The Vivint Indoor Camera was previously known as the Ping Camera.

Your Vivint Indoor Camera enables you to stay connected to your home and family, even when you are away. When viewing the live feed of your Vivint Indoor Camera, you will be able to hear what is going on in the home. If you would like to initiate the two-way talk feature from the Vivint Smart Home app, follow the steps below. 

Vivint Indoor Camera – Enable Motion Triggered Clips

The Vivint Indoor Camera was previously known as the Ping Camera.

If you would like your Vivint Indoor Camera to record a clips when motion is detected, you can enable motion triggered clips from your Vivint Smart Home app by following these steps:

Vivint Indoor Camera – Adjust Video Motion Detection

This article explains how to adjust the video motion detection settings for your Vivint Indoor Camera. The Vivint Indoor Camera was previously known as the Ping Camera.

There are three settings that directly affect the motion detection performance of your Vivint indoor camera. Below is a description of what each setting is and how to optimize them.

To learn how to adjust your video motion detection settings, follow the steps below based on your panel type.

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Vivint Indoor Camera – Enter Privacy Mode

The Vivint Indoor Camera was previously known as the Ping Camera.

Privacy mode allows you to temporarily disable your Vivint Indoor Camera’s remote viewing and recording capabilities. While in privacy mode, your camera will display a blue screen on your online account. To enter privacy mode, complete the following steps:

Vivint Indoor Camera – Test

The Vivint Indoor Camera was previously known as the Ping Camera.

When your Vivint Indoor Camera is installed and set up, you can test it to ensure it is working properly. You can test your camera from either your SkyControl panel or the Vivint Sky app. To test your camera, follow these steps:

From the SkyControl Panel

Vivint Indoor Camera – Initiate One-Touch Call Out

The Vivint Indoor Camera was previously known as the Ping Camera.

Want a quick and easy way to get in touch with your family? You can initiate the one-touch call-out feature on the Vivint Indoor Camera by following the steps below.

Vivint Indoor Camera – Delete and Re-Add

The Vivint Indoor Camera was previously known as the Ping Camera.

If your Vivint Indoor Camera camera shows as offline and you have already followed the troubleshooting steps here, you will need to delete and re-add your camera to your panel. Follow the steps below to learn how.
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Delete your Vivint Indoor Camera from your panel 

Factory reset your Vivint Indoor Camera

Get the panel ready to add your Vivint Indoor Camera

Add your Vivint Indoor Camera

Vivint Indoor Camera – Create Custom Recording Schedules

The Vivint Indoor Camera was previously known as the Ping Camera.

You can create system-triggered recording or motion-triggered recordings for your Vivint Indoor Camera.

A system triggered recording means your cameras will start recording when an event is triggered by part of your system, i.e your panel, door locks, etc.

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<p>The post Vivint Indoor Camera Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

This is a user guide for CMSClient version V1.00.00.47, it’s applied to software version is equal or newer than V1.00.00.47. If you are running older version (e.g. V1.00.00.46, V1.00.00.45), please download and upgrade your existing one to the latest. It should be noted that Yoosee has no app be compatible with Windows smartphone. If you have a smartphone running Windows OS, obviously you can not use Yoosee camera. The Yoosee software team will not release App for Windows based smartphone.

What CMSClient does?

CMSClient provides users a centralized video surveillance solution. It allows users to manage multiple cameras simultaneously, users can preview, record, playback, even receive alarm alerts by using it.  Users also can change yoosee camera’s network settings (such as IP address, gateway, DNS), can shift recording video resolution from SD to HD, can modify camera’s password.

Installation of CMSClient software

The software doesn’t contain any virus, if your anti-virus software report virus warning, please check if you have downloaded the software from official website. The software requires permission to access your network/Internet, it uses RTSP stream protocol to communicate with cameras locally, and P2P protocol to communicate with Internet cameras. When installing the software, ensuring it allows to pass Windows firewall.  The software will keep communicating with remote servers intending to establish P2P connection, it doesn’t spy your video, doesn’t transmit/upload any video clips to remote servers.

Logon CMSClient Software

CMSClient software now allows users to login through three different types of account.

• Admin login: local login, don’t require users to register an account. No need to input password, click “OK” to login immediately. The software can automatically discover local cameras, but can not discover Internet cameras.
• Phone Number login: remote login with your registered yoosee account, after logon, the software will list added cameras in your account.
• Mail/user ID login: remote login with your registered yoosee account, after logon, the software will list added cameras belongs to your account.

Moreover, select either “Phone number login” or “Mail/user ID login”, the software can receive motion detection (or sensor triggered) alert to computer. When motion detection alarm occurs, the software will pop-up a new window automatically to alert users, it also can play selectable audible automatically to remind users.

How to add Yoosee Cameras?

After logon, CMSClient will automatically discover local connected cameras, click “Add all” to add them into your software. Please note the displayed p2p password and rtsp password default is “qwe123”, it’s an incorrect password, just ignore them.

Except adding automatically, users can click “+” icon on the left bottom to manually add cameras. In “Device manager” window, local connected cameras will be listed on the left column, click “>>” button can add to software which will appear in right column. Click “Manual add device”, you can add local connected cameras via entering device ID, device password, RTSP password. Click”Add shared device” to add cameras as a guest user. In pop-up windows, you should paste the shared link. To know how to get shared link, you can read this article – How to use Yoosee App’s sharing function?

How to use CMSClient software?

Once you added devices to software, you’re able to use each functions of it. Select device you want to manage, right click mouse will pop-up a menu list.

• Device property: change camera name, device password, rtsp password and group.
• Delete node: delete camera from this list/software.
• Start monitoring: start to preview real-time video (if it shows you a crying face, it means password is incorrect)
• Smooth/standard definition/high definition: before click start monitoring, you should choose default image resolution, smooth equals low resolution, standard definition equals VGA (640×480), HD equals 1280×720 or 1920×1080.
• IPC config: you’re able to tweak camera’s network settings (e.g. IP address, DNS), record video resolution (SD, or HD), password.  It only works on the premise that your camera’s password is correct. If you encounter “network timeout” “permission error” “password incorrect” error, to solve this, you need to logon software with yoosee registered account.

CMSClient Playback Function

You’re able to playback recorded video clips right from your computer. The CMSClient can only allows users to play remotely and locally recorded video clips, but also can allow you convert them to friendly .mp4 files which can be recognized and played by regular media players.

Click “Search” button on the left top, the camera can search files, click the file name to playback. Additionally, you can click folder icon to open a file to play it. All yoosee camera will record video with .av file extension. These raw files can not be recognized or played by regular media players, you can use the converter which the software has included to convert .av files to .mp4 files.

If you don’t want to install and use CMSClient software, still want to play .av files in another computer, you can read this article – How to play .264 video files from IP cameras/DVRs/NVRs?

CMSClient software is a powerful video surveillance management tool, it includes other function to provide a great flexibility. Click gear icon on the top of software, it will pop-up a “CMS config” window.

• File save path: select the folder path to store recorded video footage.
• Reserve space: allowing users to modify reserved space for video storage in your HDD.
• Record time for package: the time length to patch a video file when recording video. If the value is “60” min, the software will patch/generate a video file in every hour when software is recording on computer.
• Cycle record: turn on/off over-write function, automatically erase/overwrite HDD when space is full.
• Auto start record when monitoring: record video while watch video stream.
• Connect all of device automatically: automatically display video for all cameras/channels after logon software.
• Render mode: Directdraw, GDI
• Monitor: auto, rtsp, p2p
• Message notification: choose whether receiving message notification or not when there is a motion detection alarm.

If you logon software with registered yoosee account, the software will have “Alarm trigger” option. This open allows you to select time length of pop-up video when alarm occurs. You’re able to choose different audio files, the computer will play the audio to remind users.

<p>The post User guide for Yoosee App PC Software – CMSClient first appeared on NVR IPCAMERA SECURITY.</p>

Applications
The system is a standalone system. It need to connect with any monitor to
start live view (Such as PC monitor, TV etc.)
By adding a 3.5” SATA hard drive to the DVR, you can record&playback
videos.
By connecting the DVR to the Internet, you can view the cameras
anywhere anytime.

Note
This instruction is used to guide you install the system and remote
surveillance, more instructions please contact us

1 connecting your system:
1. Connecting your system

1 Connect the Camera to DVR and Plug Camera to power.
2 Connect monitor to the DVR with HDMI,VGA,BNC port
3 Connect the DVR to Router with an Ethernet cable
4 Plug the mouse to the USB port
5 Plug DVR to power1. Co

You will see the camera image on your screen within seconds
User Name: admin
Password: No password required, Pls just leave blank and login
Note: To protect your privacy, please right click Mouse > Go to Main
Menu > advanced>account> Users to change your password.
21 View on Smartphone

Step 1: connect the system with internet
A : how to connect DVR to LAN
Connect the DVR with router via Ethernet cable
B: setup the internet on DVR:
1 Right click the mouse>main menu>network
2 Please DHCP enable
3 Check if the DVR connect with internet successful y. right click the
mouse to get into DVR main menu>version>Nat status, only the Nat
status says “connected, The DVR have internet access

Step 2: Download the APP
Steps3s
Search XVRView on APP store or google play, or scanning the QR code:
How to find the DVR QR code: right click mouse get into DVR main
menu>Netword>Cloud

Step 3: Run the APP
A: Install the free XVRView
B: Tap click local login or Register a new user
C: Login the App, Tap Device Manage > Tap + button.

3 on PC Client Software
D: Config the following:
1 Name: make your own name.
2 Device ID: DVR SerialNo,you can find the SerialNo: main
menu>version>SerialNo
3 GID: Scan the QR code: right click the mouse>guide> Scan the “SN”
code
4 user’s name: admin
5 password: DVR login Password (default: No password, leave it blank)
6 channel: 4 or 8

3 View The Cameras on PC:

Open IE browser，enter into http://www.topscloud.net to log in Cloud
service network website.
1: Click “download” to download the activeX on your PC
Note: when first log in, you need install ActiveX, IE default stop the
ActiveX，so please go to <internet option>–<safe>–<custom
level>–<ActiveX>, and enable all ActiveX.
2 Choose by device: you can find the device id on DVR setting: main
menu>info>version>serial number
3 Enter the user and password, default is admin no password.

XVRView DVR Quick Setup Guide

4 Record video:
If you system don’t come with hard drive, you have to install a SATA
3.5 inch internal hard drive to record. This system works with most
3.5”SATA Hard Disk or 3.5 internal hard disk.

1. Install a Hard Disk (if your system has preinstalled Hard Disk,
please skip this step)
Unplug your DVR from power, unscrew and remove the top cover.
Connect the SATA power and data cables from the DVR to the
corresponding ports on your Hard Disk (as shown).

Place the Hard Disk into the DVR. Any cable should cross up over the
Hard Disk.
Holding the Hard Disk and the DVR, gently turn it over and line up the
holes on the Hard Disk with the holes on the
DVR. Using a screwdriver, screw the provided screws into the holes.
Assemble the cover.
Note: after you install a hard drive, please format the hard drive, right
click the mouse>main menu>record>HDD manage> format Disk
2 Setup to Record video:
Right click the mouse to get into DVR main menu>record>record

[Channel]: select the channel you want to record
Length/min: the recording video length
Schedule: Record according to the set video type (regular, detect, alarm)
and time section.
Manual: Record no matter the channel in any state.
Stop: Stop recording no matter the channel in any state.
Day: From Sunday to Saturday, if you select All.
[Recording type] set recording type.(Standard, Motion)
If you want to motion detection only, pls tick the square of motion only.
5 Playback video
Got into the DVR main menu>playback

Record querying conditions include: file storing place, record
time,record channel, record type (regular, alarm, manual). After
chose the querying condition, click search button , If files exist, you
can see the corresponding color displaying in the time column, Click file
list button , you can see the files one by one displaying.
Double click the files you want to playback in the file list or click in the
time column to playback.

Sync Mode: Enable sync mode, multiple channels playback at the same
time.
Zoom in: Click left mouse to drag out an area, and then move mouse into
the area, after that click to enlarge, double click left mouse to exit
amplified state.
6 Motion detection Recording:
Get into the DVR main menu>sensor>motion detection

Select the channel you want to setup motion detect recording and tick
enable
Setup the sensitivity to minimize the false alarm
Region: you can select the motion detection area
Setup the the time duration
Setup motion detect linkage, tick send email, it will email alarm you
when motion triggered.
7 Email alert
Get into DVR main main menu>network>email

7 Video Backup
Plug in a USB flash disk to the DVR USB port
Get in the DVR main menu>backup

<p>The post XVRView DVR Quick Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

With concise and fashion GUI, it supports multiple and real-time previews, QR scan, PTZ control, video capture, and recording backup. More functions are waiting for you.

Tips: Play H265 encoded format video in APP personal center album, you need iOS11 or above to support.

EseeCloud(IP Pro, VR Cam)– Remote view for 24 hours in Mobile APP.

With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup. More functions are waiting for you.

Tips: User manual and more software (including CMS), please go to https://eseecloud.app/download/ to download.

Fast Networking

Step:

EseeCloud Nvr User Manual

IPC Set Up

Step:

Video Detection Setup

Step 1: Enable Motion Detection

Step 2: Configure Record Plan

Video Playback

Steps:

Playback Controls:

.

Video Backup

Steps:

Tips: Supports up to 32GB USB disk backup. Each recording file is packed every one hour for backup.

Access In LAN

Step 1: Network Configuration

Step 2: Connect Within LAN

Step 3: Viewing the Video

Tips: Ensure that the video recorder and computer are on the same network segment for proper connectivity.

Access In WAN

Step 1: Device Identification

Step 2: WAN Access

Step 3: Video Access

Tips: Video quality and fluency depend on the upload speed of the video recorder and download speed of the computer. Each channel requires at least 30KB/s.

Mobile Application Download and Installation

Esee Mobile Application (IP PRO) – Add Device

Step 1: Register
Step 2: Enter the device interface
Step 3: Add the device
Step 4: Added successfully. Click channel No. to get video
Step 5: Remote playback

VR-NVR USER MANUAL

Fast network

Step: Right-click the mouse in the main menu → Fast network → Choose Auto Config → Click OK. If you want to manually configure the IP address, click diagnose. If it shows a healthy network, it indicates the connection to the Internet is good. If there is a network anomaly, plz process according to the clew. (Ensure your device has accessed the network)

IPC Set UP

Preview of VR Camera

Double-click the image on the main interface—choose a different preview mode.

Video detection

Step 1: Right click mouse in main menu→System setup→Record setup→Record plan→choose motion→choose all→click Copy to→click OK to save setting

Step 2: Right click mouse in main menu→System setup→Channel setup→choose Video detection→choose motion→click Enable→Click OK

Video Playback

Step: Right click on main interface→video playback→choose “channel”→choose “record mode”→setup “search time”→click “search”, click timeline to choose time→click “playback” to check recording file.

Video Backup

Steps: Right-click the mouse in the main menu→Video backup→choose channel No.→choose Record mode→In search time, input beginning time and end time→click search, and recording will come out→choose the video which needs to be backup→click video backup.

Tips: Support 32G U disk backup maximum, recording file will be packed every one hour.

Access in LAN

Step 1: Quick Networking—check the IP address of the device.

Step 2: The correct web port needs to be put in the web port is changed, such as the web port changed to 1111, then input http://192.168.1.247:1111

Step3: Once access successful, you can get the video

Tips: Please make sure the video recorder and computer are in the same network segment.

Access in WAN

Step1: Right-click the mouse in the main menu—Quick Networking—check the ID of the device.

Step 2:

Input http://www.dvr163.com on IE browser, input ID, user name, and password, and click log in.

Step 3:

Once you access it successfully, you can get the video.

Tips:

Video quality and fluency depend on the upload speed of the video recorder and the download speed of the computer; each channel needs above 30KB.

Mobile application download and installation

No. 1: Go to http://www.dvr163.com/download/indexm.php?p=ippro in a mobile browser, enter the download page, click install to download, and install the APP.

No.2: Please scan the QR code in the manual to download the APP.

Esee mobile application (IP Pro)-Add device

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Smart Bird Feeder Camera,1080P HD Camera Auto Capture Bird Videos & Solar Panel, App Notify When Birds Detected, Free AI Identify Bird Species, Bird House with Built-in Microphone.

Download Bird Lover app

Download and install the Bird Lover App for either IOS or Android.

Login Bird Lover app

Once downloaded, the APP will prompt you to register your device. Enter your phone number or email address which one makes you feel comfortable and select the country you live in. You will receive the registration code. Input the registration code, then create a password.

Note

Indicator Description

Connect Bird Lover Bird Feeder Camera To Wifi

1. Turn on the Bird Lover Bird Feeder camera power and you will see the indicator light flashing quickly and hear a sound.

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2. Open the Bird Lover App, click +, select your Bird Feeder Camera (you can choose one at random, the connection is the same), and then follow the instructions of the App.

3. Bird Lover Bird Feeder Camera only supports 2.4G wifi, please make sure your current wifi is 2.4G.
Enter your wifi password, make sure the wifi password and wifi are correct and click Next.

4. Scan the QR code with the Bird Feeder camera. You will hear a prompt sound after a successful scanning.

NOTE: The QR code needs to be aimed at the camera below

5. Wait for Bird Lover Bird Feeder Camera to connect to your wifi, about 60-120 seconds.

Detection settings

1. Turning on or off the “Motion Detection” at the Features interface.

2. Make sure there is an option to turn on notifications.

Click “ME” in the lower right corner, Click the settings button in the upper right corner,Click App Notification.

3. Click “Alarm” to turn on or off. You also can set schedule for “Do Not Disturb Schedule” at the same interface.

Identify live birds

1. Click “bird” icon

2. Click “Gallery”-Click “photo”-Click “bird” icon

Reset Bird Lover Bird Feeder Camera

Press and hold the reset button for 5 seconds to reset the camera.

Bird Lover APP INTERFACE INTRODUCTION

Install Bird Feeder Camera

1. Stick the sticker on the tree or wall and drill holes within the range marked on the sticker.

2. Insert the green plastic screw spacers into the hole.

3. Fix the bracket with long screws.

4. Install the bird feeder and align the three holes underneath.

5. Fix bird feeder with three short screws.

6. Install the perch with the two screws in the package.

7. The bird house can rotate left and right.

How to Charge Bird Lover Bird Feeder Camera?

Bird Lover Bird Feeder Camera FAQ and Troubleshooting

How to get it to connect to two different routers?

It cannot be connected to two different routers at the same time.If you want to change routers, you will need to reset the camera and reconnect your phone and camera. Please make sure that your phone and camera are both connected to the same Wi-Fi network before pairing.

How to reset Bird Lover Bird Feeder Camera?

Why The current network is in poor condition/The APP keeps going round in circles?

The network signal is weak if there are walls between the outlet, router and phone. This is because the network signal is absorbed or blocked by walls or large obstacles. It will help to have strong Wi-Fi with a Wi-Fi extender/booster.

How to charge Bird Feeder Camera?

A solar charging panel integrated into the roof can provide a constant source of power to support the smart bird camera. You can charge the battery of the Bird Box Camera via USB for continuous charging at night and on rainy days.

Why the Bird Lover Bird Feeder Camera battery is drain so fast?

It is low power consumption camera. Plus the solar panel power in charge, it can maintain the daily energy consumption in sunny day. If the battery drains too fast, you should check:

How to identify birds species?

Simply click on the “Identify” icon and the app will identify the bird species and provide a description of the bird. See the manual for details.

Why the recognition result is wrong?

The accuracy of the results depends on the angle and clarity of the bird images.

To ensure a correct result, please ensure that the image is clear enough. The identifying features (bird’s head, tail, wings or pattern on feathers) should not be obscured by obstructions.

The bird should be in the main position in the picture; try to capture the best moment to recognise the bird if the previous recognition accuracy rate is too low; if there are two or more bird species in a picture, the identified result will be the one in the main position.

How many account can connect this Bird Lover Bird Feeder Camera ?

Only one account can connect to Bird Lover Bird Feeder Camera, you can share it with other accounts through the sharing function.

Can I use the Bird Lover Bird Feeder Camera without a TF storage card?

It is not affected for daily use without TF storage card. Without storage card, it can receive notifications, watch in real time, take pictures and record videos (It will be stored in the APP Gallery );

Just can’t record.

Will this camera show video through the app if my phone is 5g?

Yes.

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