Joylite – NVR IPCAMERA SECURITY

UBox Camera complete guide UBox For PC

M.Salih ASLAN — Mon, 22 May 2023 06:28:50 +0000

UBox Camera complete guide UBox For PC,UBox is a security camera app, you need to work with the camera to use.UBox only supports Android and iPhone, there is no computer client.
But, you can use UBox APP by installing Android emulator on your computer.

UBox Features

Support user register and binding device to user account
Support power-saving mode and remote wakeup
Support TF recording and cloud recording video
Support notification with a snapshot
Support notification with AI face recogization
Live view H.264 720P/1080P up to 30FPS
Dual way audio
Remote Parameter setting
Remote query alert and playback
Support WiFi doorbell
Support WiFi battery camera
Support 4G wireless battery camera
Support Solar WiFi/4G wireless camera
Support Panoramic camera

How to Install UBox for PC

Download Bluestacks

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get UBox Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use UBox on Laptop or desktop. Users got 2 options to accomplish the task.

UBox Camera Common Problems

What are the cell phone and network requirements for the UBox camera?

UBox Camera supports mobile operating systems with android 5.0 or iOS10.0 and above. If your phone is below this system, the version will not be used properly and will need to be upgraded. The device needs to be connected to the Internet via WiFi. It needs to support 2.4 G band WiFi router with WiFi delay of no more than 100 mS and a network upload speed of no less than 1 MB / S. Additional relay equipment is required in the environment where the WiFi signal is weaker due to the longer outdoor and routing distance or with the barrier.

Why didn’t I receive the verification code when I registered my UBox account?

UBox APP supports email registration. Mailbox registration should be noted that some mailboxes may list enterprise registered mail as spam, if you don’t find a registered email, you can check if it’s included in the mail bin.

Why need to enter home address after registration of UBox app?

The home address is used to identify the location of the device and connect to the nearest server, as well as to facilitate the system management and linkage of the follow-up smart home product set with the home as the unit. There is no need for home address to enter a detailed address, however, it at least needs to include country and province/state, opens UBox APP location permission, then it will automatically fill in the address.

Why is WiFi connected, while the WiFi name that has been connected is not displayed when configured?

Only when the latest phone system requires access to the APP’s location in the phone system then APP can get the WiFi name that has been connected and automatically fill in. location permissions are necessary permissions for app work and can be opened in the phone application settings.

How to add WiFi UBox camera, and what to do if the device is always failed to be added?

UBox APP supports QR code and sonic wave configuration devices to connect to WiFi. It shall check the following if the configuration fails:

To make sure that the smart device are in configuration mode (WiFi products the blue lights flashing and some products have voice prompts into the configuration mode).
after the device is config failed, the device LED may in 3 status ,blue light blue light blinking, or a red light. If the LED blue light, it indicates that the device has received configuration information. If the red light is always on, it shall check if the WiFi password is wrong or out of WiFi router coverage.
If the device blue light is always on after the configuration, however, the configuration fails, it needs to look at the reasons for the failure, for example, if the device are already tied to another account, you need to contact after-sale service.
If it’s confirmed that the above-mentioned are ok, just try restarting your phone and router and try again.

See also UBox For PC – Use UBox On Your Computer

Why does the phone and UBox Camera turn on the intercom with a harsh noise?

This is because the sound of UBox Camera and the MIC of the phone are self-excited, which is like singing in KTV, and there’s a similar self-excitation in the MIC and the speakers. When meeting this situation, just take mobile phone away. This product is a remote monitoring intelligent device, therefore, normal use will not have this problem.

Why my android phone can’t receive the UBox APP notification

For Android phones, because the features of the system, the notification are blocked by the system when it receives a notification, and the push is displayed with the following permissions.

In APP, Me – common settings – notification settings – Auto run Open APP launch permissions and set them to manage manually
In APP, Me – common settings – notification settings – permission management are set to allow notification, and allow lock screen notification,Some of the android 10 or more systems need to be opened in permission management to draw over other apps.
In APP , Me – common settings – notification settings – battery allows ignore battery optimization.

How to use PIR human detection function in UBox camera, why is there alarm when when there is no one?

PIR is a far-release infrared sensor, which is based on the human body’s far-release infrared to determine whether people are active. There are other objects in nature that have the same wavelength of infrared, such as sunlight, mammals, and cars and heat sources.

Serious electromagnetic interference can also cause false triggers to the equipment. The interference of the PIR sensor can be reduced by the following means.

Try to avoid direct sunlight, solar cameras and other outdoor products. Radar technology has been added, therefore, there is no need to avoid direct sunlight.
Where there are more people, it is recommended to turn off the PIR or turn down the sensitivity to reduce false alarms.

Why did the PIR receive the alarm push, and no one in the screen appeared?

Set the device PIR to high sensitivity to capture the video in 1 second. If a person leaves quickly within 1 second or the PIR is disturbed, there may be an alarm that no one appears. Different PIR sensitivity trigger different time and the following is the description of PIR sensitivity and reaction time.

Disabled:	Close the PIR function.
Low:	The device will start to take videos and send an alert to the mobile device 7 seconds from the moment it detects a moving object. B133
Medium:	The device will start to take videos and send an alert to the mobile device 5 seconds from the moment it detects a moving object.
High:	The device will start to take videos and send an alert to the mobile device 1 second from the moment it detects a moving object.

Note: It is recommended to set the PIR detection at “Disabled” or “Low” to save battery power.

See also UBox For PC – Use UBox On Your Computer

Why does the UBox camera battery run out of power in a few days?

Low-power products use a combination of extremely low-power dormancy and fast remote wake-up, which significantly extension battery life and if the battery consumes electricity faster, check the following points:

For safe transport, the battery is usually in a state of about 50% electricity, therefore, it needs to be charged before use.
Frequent PIR triggers could quickly consume battery power, and it is recommended to set PIR for low sensitivity or shutdown in complex environments.
Battery life is typically calculated by watching 20 times a day. Frequent or prolonged viewing of the device can also lead to rapid electricity consumption.
In the case of network instability, the device needs to restart and maintain normal communication with the server. The environment of network instability is related to the number of system wake-up, and the networks which is highly unstable can also lead to faster battery power consumption.

Why are the cameras sometimes jammed?

The work of web products depends on WiFi and the Internet and cell phones. The product 720P has a minimum network requirement of 512Kb upload rate and 1080P is 1024Kb upload rate. If you don’t have enough Internet access, there is something wrong with the jammed situation, on the moment, you can use WiFi test software to test the speed of the network, if the speed is not enough, please confirm with the operator that your broadband speed can be adjusted.

In addition, WiFi routers have too many connections (there is often the case in offices and public places), or WiFi is more disruptive, and the device is far from the WiFi router (more than 10 meters or with a wall blocking) that could also lead to be jammed.

Why is normal for some mobile phones when watching the SD video are ok, but is seriously delayed when watching HD video?

If the SD video is real-time, HD video delay is caused by the lack of video decoding ability. Some Android phones or older versions of apple’s phones, “such as the iphone 5”, if the HD video decoding ability is insufficient, it will lead to the decoding speed too slow, which looks like a video delay.

What are the requirements for memory card for this UBox Camera?

This product is frequently started video products, which is need memory card requirements are relatively high, it is recommended to use genuine 16-128G TF card, the maximum support 128G capacity, please format TF card before use. Because this product is not a full-time video product, the general 16GTF card can meet 30 days of video storage.

What if the memory card is full?

This product supports video recording function, and the earliest video files are automatically overwritten when the memory card is full. In addition, our video is in standard MP4 format and can be played barrier-free on the computer.

What is the function of cloud storage?

This product have free for one month of cloud storage experience period. When the device has an event alarm (PIR trigger event in dormant state, ring doorbell event and device anti-theft trigger event) , the device automatically uploads the 8-seconds event video to the cloud, so that even if no TF card or device is taken away, the key video remains in the cloud. After the probation period, users can buy cloud storage services, and payed users can view the last 30 days of cloud storage video.

What should I do if I’d like to change the location of the Camera to install?

If the WiFi name and password are exactly the same, there is no need to reset, but just change the location. However, if the WiFi name and password are different, it is necessary to wake up the device long press the reset key 5 seconds after hearing “system reset” into the configuration state, Then delete the current device in the app device list and re-install the configuration like a new product.

See also UBox For PC – Use UBox On Your Computer

Will this Camera be attacked or compromised?

This product uses triple security authentication, anti-counterfeiting identity, end-to-end data encryption, anti-stealing, and the network side also cannot read equipment and user data. The device end adopts the strictest firewall and security audit strategy, and the third party cloud shield is used to prevent the intrusion network side, and the maximum 300GDOS attack is protected. Therefore, please feel free to use. This product will neither disclose privacy nor be mobilized by malicious code as a “broiler” attack on other Internet devices.

How to use the indoor ding-dong machine for doorbell products?

Doorbell products can be selected for use with ding-dong machines in house. When ringing the doorbell, the indoor ding-dong machine will also send a reminder, when pressing the ding-dong machine matching button for a long time, until the ding-dong machine LED light, it shall press the doorbell button to complete the ding-dong configuration, and one doorbell can be equipped with multiple ding-dong machines for simultaneous use.

What is the function of the USB on the UBox Camera?

USB port is used for battery charging, with charging current of about 500-800mAh. It usually takes 8 hours to fill two batteries, and if the product uses more batteries, the longer the battery is charged.

How often do UBox solar camera products need to be recharged?

Solar panels typically designed by solar cameras can support a continuous month of wet weather when the sun can shine. If it’s rainy for more than a month or frequently wakes up the device, it should take it off and use the USB power to recharge it. When USB charging or solar charging, the battery status can be seen in the app preview interface.

Why the phone can access UBox Camera at home and not when they’re out?

the device can be accessed at home and cannot be accessed outside. There may be two situations as follows:

The WiFi the device is connected but its not connected to the network. Please check the wifi connected to internet and work normal.
The APP does not have the permission to use the mobile phone’s 4G data. The mobile phone can only access the device when connected to WiFi. In this case, you can open the permission of using the 4G data of the APP in the APP permission setting of the phone.

how to share the UBox Camera with family and friends?

if you want to share the device with others after the device has been configured, you need to ask him to download the APP on his phone and register an account. Then you can enter the account you want to share in the device list interface – Settings(icon) — sharing permissions — share — and enter the account you want to share. The master can also set the device access permissions of the Shared object, such as intercom, video playback, etc., so that the distributor cannot share the device with others.The APP has no limit on the number of users to share, but can only allow three people to watch at the same time, one can talk same times.

Video Guide

The post UBox Camera complete guide UBox For PC first appeared on NVR IPCAMERA SECURITY.

How to Install Joylite Smart Cameras

M.Salih ASLAN — Mon, 13 Jun 2022 20:19:28 +0000

how to reset the camera？

1. Please power the camera on

2. After you power the cameras for 15 seconds, find the reset button, hold on the reset button for 15-20 seconds to reset this camera.

How to share the device with other people

1. Please connect the camera to the app:

There are two methods for you, pls see below. If you have done this step, pls go to step 2 directly.

A. How to use phone to connect camera without ethernet cable

B. How to set up camera with cable only for camera with ethernet port

Please click the “Edit” button and then the ” Share” button on the main interface.

2. Please click ” Invite with QR code”.

3. You can ask the recipient to directly scan the QR code on your phone’s screen to add the device, or you can share the QR code in other ways.

The following are the steps for the recipient to add the device:
Step 1: Click the “+” button on the main interface;
Step 2: Click “Connect a friend’s camera”;
Step 3: Scan the QR code to add.

4.After the device has been added to the recipient’s phone, the recipient can watch the live view, record the live video and take a screenshot. However, the recipient cannot control the device or adjust its settings.

5. If you want to cancel your sharing, please click the “sharing” button on the main interface, then click “Cancel the share”.,

What to Do if My Phone Can’t Connect Camera?

1. Download and install the APP

Please go to “Google Play” or “App Store” on your mobile phone, search for “JoyLite”, then download and install it on your phone.

2. Confirm your Wi-Fi status

2.1. Please check if your wireless router has enabled DHCP and if it is a 2.4 GHz network. (The device does not support 5GHz Wi-Fi currently.)

2.2. Please ensure your smartphone has been connected to the wireless router.

2.3. Please ensure there is no special character in the Wi-Fi name and password, and their length does not exceed 30 digits.

3. Check the device’s connection status

Please use the standard power cable to connect the device’s DC interface, then the device will start up and send out a prompt tone. You can also use an object to block or cover the device’s photoresistor to check if the device’s infrared lights will be turned on.

4. Connect the device

4.1. Open the APP and click the “+” button.

4.2. Click “Add a new camera”.

4.3. Click “PTZ Camera”.

4.4. Input your Wi-Fi password and click “Confirm“.

4.5. You can configure the device by sound wave or by QR Code. Here we present the setting steps to configure by QR Code:

Please hold the QR code on the phone to face the camera lens within 10 to 20 cm, then the device will automatically scan the code and send out the first prompt tone. Wait a moment and you will hear the second joyful prompt tone, which means your configuration is completed, then please click “Next”.

Note: Please ensure the distance between the device and the router is within 3 meters and there is no obstacle between them.

If your adding fails, please press the device reset button to reset the device and return to step C to reconfigure.

F. Scan the device’s QR Code, or input the code by yourself to add the device.

G.?Finally, the device will be added to your phone, and you can start the live preview.

How to connect camera to the phone without ethernet cable?

First of all, please ensure your mobile phone has been connected to the network. (take iPhone as an example here)

1. Open the “Joylite” APP and click the “+” button.

2. Scan the QR code on the camera.

Note: If the QR code can’t be recognized, please input the UID manually.

3. Click “PTZ Camera”.

4. Please put a pin into the reset hole of the camera and push and hold it until you hear a beep sound:

5. Input your Wi-Fi password and click “Confirm“.

Note: If the mobile phone didn’t connect to the 2.4GHz wifi, the APP will pop out a tips, and please click confirm to switch the network.

6. Click the button to release wave sound and put the mobile phone near to the camera:

Note: When the mobile phone is sending the sound wave, please turn up the speaker of the mobile phone.

7. Finally, the device will be added to your phone, and you can start the live preview

If the camera is failed to bind to the APP, please reset the camera to the factory default settings and try again.

How to Set Up Camera with Cable (only for Camera with Ethernet Port)

Note: This tutorial is only applicable to those devices with an Ethernet port.

Please power on the device and the device will be started.

Please connect to the wireless router. Connect one end of the network cable to the wireless router and the other end to the network port of the device, then the portlight will be turned on.

Add the device:

1. Open the “JoyLite” APP and click the “+”?button.

2. Click “Add a new camera”.

3. Select the camera model and configure the camera as required.

4. Directly click “Skip” in the upper right corner.

5. Scan the device QR code, or manually enter the device ID number to add.

Note: If your adding fails, please press the device reset button to reset the device and return to step C to reconfigure.

6.Finally, the device will be added to your phone, and you can start the live preview.

7. Click the System Settings button.

8. Click “Network Switching”.

9. Please select the SSID of the wireless router you want to connect to, enter the current Wi-Fi password and click ” Switch the network”. Then the device will reboot and automatically connect to the Wi-Fi network.

Note: After you finish all the configuration steps, you can unplug the device’s Ethernet cable, then the device can work normally via the wireless network.

How to Set Up Motion Detection and Recording?

1. First of all, please power off the device before installation. The device supports up to 64G Micro SD card. Before inserting the card, please ensure the SD card can work normally and the data is cleared. Please pay attention to the SD card’s direction when inserting.

2. After the device is successfully connected, please click the system settings button.

3. Please choose “Store information”.

4. Please check if the device can recognize the SD card information. Please format the SD card if this is the first time you use the device. After the SD card is successfully formatted, the SD card status will show “Is recording”.

5. Please click “Guard Scene”. Please note that the motion detection alarm function is enabled by default. You can click the “Set time range” to set the time period.

6. Once the motion detection is triggered, APP alarm push notifications will pop up.

7. You can click the “…” button in the upper right corner to view the alarm information.

Note: If there is no micro SD card in the device and the motion detection alarm function is enabled by default, you can only receive APP alarm pushes, but without snapshots and video recordings.

8. Finally, please return to the main interface and click the video playback menu to view the SD card recordings. (The blue bar represents real-time video recordings and the red bar represents motion detection recordings)

What to do if the camera can’t recognize the SD card

A. First of all, please ensure your Micro SD card is a branded product from the regular channel. The device supports up to 64G Micro SD card;

B. Please connect the Micro SD card to a computer or other digital devices to check if it can be recognized normally. If it can be recognized, please format it. If not, it is a defective Micro SD card. Please use another card to try again.

C. Please power off the device, insert the Micro SD card in a correct way, then enter the APP interface to check if it can be recognized normally; if not, please contact our customer service at

How to reset the camera?

1. Please power on the camera and connect this camera to the router by the ethernet cable.

Then the indicator light on the RJ45 port will light up.

2. After you power on the cameras for 15 seconds, open the waterproof cover at the back of the camera, to find the reset button, hold on the reset button for 15-20 seconds to reset the camera.

How to Connect the Camera with Cable to the Phone App?

Note: This FAQ is only applicable to those devices with an Ethernet port.

Download and install the APP “Joylite”.

Go to “Google Play” or “App Store” on your mobile phone, search for “Joylite”, and then download and install it on your phone.

1. Reset camera

1). Please power the camera on, and connect this camera to the router by the ethernet cable. And the network port indicator light on the RJ45 port will light up.

2). After you power the cameras for 15 seconds, open the waterproof cover at the button of the camera, find the reset button, hold on to the reset button for 15-20 seconds to reset this camera.

2. Add the device

1). Open the “JoyLite” APP and click the “+” button.

2). Click “Add a new camera”.

3). Select the camera model and configure the camera as required. For the I41DH, you need to choose the “Mini bolt” type.

4). It will ask you to reset it again, you can reset the camera refer to Step 1. Please ignore the image on the phone for this step.

5). For this model I41DH, it has no audio and indicator light. Please ignore this step image on the phone.

6). Then please click the “Skip” button at the right top. Please don’t input the wifi information at this step.

7). You can scan the QR code or input the SN manually

8). Then you can see it “bind success” and you can see the live view.

9). Click the “setting” button on the live view and find the “network”.

10). Choose your wifi information, input the wifi password, then click ”

Switch the network”.

11). After you see the message: “Network switch is successful”, then you can unplug the camera from the router to check can you still see the image.

What to Do if Phone Can’t Connect Camera？

1. Please confirm you use the app “Joylite”

Download and install the APP

Go to “Google Play” or “App Store” on your mobile phone, search for “Joylite”, and then download and install it on your phone.

2. Confirm your wifi status.

1). Please confirm you have enabled “DHCP” in your router. The wifi is 2.4G Hz Wifi.

2). Please confirm your phone has been connected to this wifi.

3). Please be sure there is no special character in the Wi-Fi name and password, and their length does not exceed 30 digits.

3. Please check your camera’s connection status.

1). Power on the camera, connect the camera to the router by an ethernet cable, the connector RJ45 port’s indicator light will lit up.

2). Check the camera’s infra light lit up or not (Use your hands to cover the photo resistance, the infra light should be lit up on normal status).

4. If still fail to connect the camera to the phone app, please reset your camera and reconnect it to your phone app again refer to the link below:

https://support.sannce.com/hc/en-us/articles/900000448206

The post How to Install Joylite Smart Cameras first appeared on NVR IPCAMERA SECURITY.

Sannce Firmware Software Tools DL

M.Salih ASLAN — Sat, 15 May 2021 08:36:13 +0000

Sannce Sight – Stuck in Booting Logo Firmware

The post Sannce Firmware Software Tools DL first appeared on NVR IPCAMERA SECURITY.

Joylite – NVR IPCAMERA SECURITY

UBox Camera complete guide UBox For PC

UBox Features

How to Install UBox for PC

Read Next :

UBox Camera Common Problems

What are the cell phone and network requirements for the UBox camera?

Why didn’t I receive the verification code when I registered my UBox account?

Why need to enter home address after registration of UBox app?

Why is WiFi connected, while the WiFi name that has been connected is not displayed when configured?

How to add WiFi UBox camera, and what to do if the device is always failed to be added?

Why does the phone and UBox Camera turn on the intercom with a harsh noise?

Why my android phone can’t receive the UBox APP notification

How to use PIR human detection function in UBox camera, why is there alarm when when there is no one?

Why did the PIR receive the alarm push, and no one in the screen appeared?

Why does the UBox camera battery run out of power in a few days?

Why are the cameras sometimes jammed?

Why is normal for some mobile phones when watching the SD video are ok, but is seriously delayed when watching HD video?

What are the requirements for memory card for this UBox Camera?

What if the memory card is full?

What is the function of cloud storage?

What should I do if I’d like to change the location of the Camera to install?

Will this Camera be attacked or compromised?

How to use the indoor ding-dong machine for doorbell products?

What is the function of the USB on the UBox Camera?

How often do UBox solar camera products need to be recharged?

Why the phone can access UBox Camera at home and not when they’re out?

how to share the UBox Camera with family and friends?

Video Guide

How to Install Joylite Smart Cameras

how to reset the camera？

How to share the device with other people

What to Do if My Phone Can’t Connect Camera?

How to connect camera to the phone without ethernet cable?

How to Set Up Camera with Cable (only for Camera with Ethernet Port)

How to Set Up Motion Detection and Recording?

What to do if the camera can’t recognize the SD card

How to reset the camera?

How to Connect the Camera with Cable to the Phone App?

What to Do if Phone Can’t Connect Camera？

Sannce Firmware Software Tools DL