With concise and fashion GUI, it supports multiple and real-time previews, QR scan, PTZ control, video capture, and recording backup. More functions are waiting for you.

Tips: Play H265 encoded format video in APP personal center album, you need iOS11 or above to support.

EseeCloud(IP Pro, VR Cam)– Remote view for 24 hours in Mobile APP.

With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup. More functions are waiting for you.

Tips: User manual and more software (including CMS), please go to https://eseecloud.app/download/ to download.

Fast Networking

Step:

EseeCloud Nvr User Manual

IPC Set Up

Step:

Video Detection Setup

Step 1: Enable Motion Detection

Step 2: Configure Record Plan

Video Playback

Steps:

Playback Controls:

.

Video Backup

Steps:

Tips: Supports up to 32GB USB disk backup. Each recording file is packed every one hour for backup.

Access In LAN

Step 1: Network Configuration

Step 2: Connect Within LAN

Step 3: Viewing the Video

Tips: Ensure that the video recorder and computer are on the same network segment for proper connectivity.

Access In WAN

Step 1: Device Identification

Step 2: WAN Access

Step 3: Video Access

Tips: Video quality and fluency depend on the upload speed of the video recorder and download speed of the computer. Each channel requires at least 30KB/s.

Mobile Application Download and Installation

Esee Mobile Application (IP PRO) – Add Device

Step 1: Register
Step 2: Enter the device interface
Step 3: Add the device
Step 4: Added successfully. Click channel No. to get video
Step 5: Remote playback

VR-NVR USER MANUAL

Fast network

Step: Right-click the mouse in the main menu → Fast network → Choose Auto Config → Click OK. If you want to manually configure the IP address, click diagnose. If it shows a healthy network, it indicates the connection to the Internet is good. If there is a network anomaly, plz process according to the clew. (Ensure your device has accessed the network)

IPC Set UP

Preview of VR Camera

Double-click the image on the main interface—choose a different preview mode.

Video detection

Step 1: Right click mouse in main menu→System setup→Record setup→Record plan→choose motion→choose all→click Copy to→click OK to save setting

Step 2: Right click mouse in main menu→System setup→Channel setup→choose Video detection→choose motion→click Enable→Click OK

Video Playback

Step: Right click on main interface→video playback→choose “channel”→choose “record mode”→setup “search time”→click “search”, click timeline to choose time→click “playback” to check recording file.

Video Backup

Steps: Right-click the mouse in the main menu→Video backup→choose channel No.→choose Record mode→In search time, input beginning time and end time→click search, and recording will come out→choose the video which needs to be backup→click video backup.

Tips: Support 32G U disk backup maximum, recording file will be packed every one hour.

Access in LAN

Step 1: Quick Networking—check the IP address of the device.

Step 2: The correct web port needs to be put in the web port is changed, such as the web port changed to 1111, then input http://192.168.1.247:1111

Step3: Once access successful, you can get the video

Tips: Please make sure the video recorder and computer are in the same network segment.

Access in WAN

Step1: Right-click the mouse in the main menu—Quick Networking—check the ID of the device.

Step 2:

Input http://www.dvr163.com on IE browser, input ID, user name, and password, and click log in.

Step 3:

Once you access it successfully, you can get the video.

Tips:

Video quality and fluency depend on the upload speed of the video recorder and the download speed of the computer; each channel needs above 30KB.

Mobile application download and installation

No. 1: Go to http://www.dvr163.com/download/indexm.php?p=ippro in a mobile browser, enter the download page, click install to download, and install the APP.

No.2: Please scan the QR code in the manual to download the APP.

Esee mobile application (IP Pro)-Add device

<p>The post EseeCloud Nvr User Manual first appeared on NVR IPCAMERA SECURITY.</p>

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

Steps to Change Secure Series Camera Compression to H.264

The below steps are needed in order to connect your camera to the Secure 4ch NVR attached with your order.  Please log into camera first, default username is “admin” and default password are “1234567u”, from there it will prompt you to change, please do so and follow below steps.  If you do not do this first, the camera will not connect to the NVR.

SEC-BODYTEMPCAM1 Camera Configuration Guide

**Please Note:  Cameras Default IP address is 192.168.1.121.  IP Utility can be downloaded off our website here

• Log into the cameras web interface on Internet Explorer (IE), default username is “admin” and default password are “1234567u”. Make sure to download the new plugin. 

Note: close ALL browser tabs while installing the plugin.

• Parameter Configuration (Configuration/Human Thermometer/Parameter Configure)

◦ Enable face detection

◦ Draw the area according to the real scenario, there is a maximum of 8 areas supported. We usually use one detection area to cover where people could potentially appear in, recommended distance is 9 to 16 feet (3-5 meters) for capturing.

• Leave the Display Trace Info at “Mode 1”

• Show Detection Area, can turn On or Off

• For Confidence Coefficient, we suggest keeping the default value (Mid). It’s for the face matching level with the built-in algorithm.

• Area ID is for the selected areas if you choose more then one main area, up to 8 totals. We suggest keeping this at one and focusing on the main point of entrance.

• For Face Pixel Minimum and Maximum, we suggest keeping the default value (70/1000). Only faces in this range will be detected.

• There are two different Snapshot Modes: 

◦ Timing: ‘upload interval’ is associated with ‘timing’, camera will upload one picture every 5 seconds (Suggested).

◦ Optical: ‘snapshot count’ is associated with ‘optical’, camera will upload the best face picture in 5 seconds.

• For Upload Image Interval we suggest leaving at 5 seconds (1-10 second range).

• For Yaw Degree, Tilt Degree, Pitch Degree and OSD Overlay Snapshot, we suggest keeping as default.

• FTP Upload Image Matting and FTP Upload Whole Image are if you are using the camera as a standalone device, no CMS or NVR, and wish to save the facial snaps to an FTP.

• Temperature Parameters

• Enable this field and leave all as DEFAULT except LENGTH UNIT and MOUNT DISTANCE

◦ IF YOU SWITCH TO FAHRENHEIT THE FIELDS STILL STAY AS DEFAULT (Except Length/Mount Distance, mentioned above)

◦ DEPENDING ON THE SELECTION OF “LENGTH UNIT” (METERS/FEET), ALL DISTANCE FIELDS WILL BE CONSIDERED IN THOSE UNITS!

[IMPORTANT] Set the mount distance according to the real installation, whose value should be the horizontal distance from the detection area to the camera. 

Hit ‘apply’ to save the settings.

• Face Alarm Linkage

IF SWITCHED TO FAHRENHEIT YOU MUST ADJUST “ALARM TEMPERATURE”, 99.5-100.5F (Default Celsius is 37.30)[

• [IMPORTANT] Thermal Mapping (Configuration/Human Thermometer/Thermal Mapping)

◦ This step is mainly for matching the thermal image with the visible image, which can ensure the measurement accuracy.  The Black Body device (Infrared Calibrator) MUST be in the Field of View of the thermal image.  The thermal image is a FIXED LENS and is a smaller field of view then the standard image.

• There are eight groups of ID, and each group ID contains three points. If using One area, then you do not have to set groups 2-8.

• Pick out three points that you can clearly see in the thermal image, mark them with point1, point2 and point3.

• Find the three locations of the three points in the visible image and mark them with the same point numbers associated with those in thermal image.

◦ Note: Suggested to choose three points far away from one another, so the triangle of can cover 70% of the image.

• Hit ‘apply’ to save the settings.

• Test if the rectangle can correctly surround the face, and perfect it by adjusting the three points.

• Thermal calibration (Configuration/Human Thermometer/Thermal Calibration)

• Install the blackbody properly where the camera can see it (within the thermal image). The blackbody needs to be powered on for at least 20 mins to reach to a stable temperature.

◦ The Infrared Calibrator will ALWAYS display in CELSIUS; the stable temperature is ~40C

• Enable.

• If you turn on ‘Display Area Info’, the blackbody (Infrared Calibrator) will also be shown with temperature on thermal image.

◦ Draw box around your calibrator

• Target Temperature: If using Celsius leave as 40C, if using Fahrenheit change to 104F (Default)

• For Distance, put the real installation distance between the camera and Black Body (Infrared Calibrator). No more then 9-16 feet (3-5 meters).  Distance is in Meters or Feet, depending what you selected under the Parameter Config menu.

• Keep the ‘Emission Rate’ as the default value.

• Hit ‘apply’ to save the settings.

InVidTech Secure Series Setup Guide v1

Also Read : How To Setup O-KAM Pro camera

SEC BODYTEMPCAM1 camera run off of POE output?

Yes it is, safe.

What are the minimum specs required to handle SEC-BODYTEMPCAM1?

For a single camera: i7 processing, at least 8GB of RAM.

From where is the temperature being scanned?

From a point in the middle of the forehead, the temperature is scanned, above the nose and in-between the eyes. If the camera captures a profile image it is using the skin around the earhole for temperature.  It is important to note that what is being scanned is skin temperature and not core temperature.

Should people be screened prior to entry?

The camera needs to be set within a controlled environment and cannot be installed outside. The calibrator isn’t weatherproof (IP66) and airflow, whether inside or out, could throw off the camera’s calibration.

If you need to screen people before entering the building, you would need to set up an enclosed tent to scan individuals. The camera can operate in both extreme heat and cold as long as no airflow would skew the results. If an individual is outside for an extended period, in the intense heat or cold without the opportunity to reregulate their temperature, the results might be slightly off, its recommended to wait 20-30 seconds before reading.

Need to wait when coming from outside for accurate reading?

Most of the time, there will not be any accuracy issues when getting scanned. If you have been out in the extreme heat or cold for an extended time you may want someone to wait roughly 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

What is your advice for poorly controlled environments?

If you are going to invest in the product, you will also need to invest in creating a controlled environment. If the environment is not controlled, you will not have accuracy. 

What effects an individuals’ temperature?

An individuals’ temperature will not read higher based on wearing a darker colored cap or clothing. The temperature scanned is the skin. The camera is using the face detection analytic to detect a human face then apply the algorithm built into the camera to display a temperature that is read from the epidermis of the forehead, or if it is a profile picture captured, the skin around the earhole is used.

If you’re wearing a mask, glasses, hood, hat, or all combined, if those two focal points aren’t blocked, then the camera can give a temperature reading.

Depending on the type of hat, for example, a forwards facing baseball cap pulled down entirely over the forehead can cause an individual not to be scanned. Another factor that could affect the scan is how the camera is mounted. The cameras must not be mounted higher than 8-feet. If the camera is wall-mounted and facing on a downward angle where a hat or hardhat is blocking the forehead, a solution would be to mount the cameras on a tripod to get a more direct shot.

Please watch the scenario video here for more info on this.

As for individuals who have been out in the extreme heat or cold for an extended time you may want to wait about 30 seconds for their body to adjust to the environment. The camera is taking the skin temperature, which the human body keeps in check very efficiently.

Two real-life examples of cold and hot temperatures:

In New York, the temperatures were averaging 45 degrees, and we had someone whose drive into work took about 20 minutes. While driving, they had the window rolled down and the air continually blowing into their face. They would walk from their car to the office and could feel their skin was cold. When walking into the office, they would get scanned, and their temperature would be between 96.9 and 97 Degrees. After waiting for about 60 seconds, they would rescan, and their temperature would average the mid 97 degrees.

In Arizona, where the temperature was over 100 degrees, we found that when someone was outside for a while, a cooling down about 20-30 seconds was necessary. Initially, their temperature registered at about 102, but after 20 seconds, it stabilized and showed their baseline temperature.

Something to keep in mind is that everyone is different. Two people who are excessively overheated may vary slightly in how fast their bodies regulated their temperature. One person might take about 10 seconds, while another person might take about 45 seconds. We are finding that the average is about 20-30 seconds for someone to regulate back to their baseline skin temperature.

Does the subject have to face the camera?

The subjects face must hit the 7% FOV (Field of View) mark of the camera to get an accurate reading. It is looking for two measurement points. The first point is in the middle of the forehead, roughly the area in-between the two eyes, near the nose, and if it captures a profile image, it is looking for the skin around the ear hole. The person has to be walking into the view of the camera and not away.

What is the ETA on the Fahrenheit firmware fix for US sites?

The firmware is currently available, giving the option for Fahrenheit or Celsius. The product leaves our warehouse with this latest firmware update, and the product comes defaulted to Fahrenheit & Distance comes defaulted to Feet with the option for metric units. 

What VMS’s are supported?

As of today 4/29/20, we know Axxon and EXACT are working on an integration. Other companies that have reached out but are not 100% confirmed yet. The SDK is available upon request but each is responsible for their integration. 

Without an NVR, will images be stored?

No. The camera will not store any images. 

Will the camera do face recognition without an NVR or computer?

The camera only does face detection. The CMS is what handles Facial Recognition if you aren’t running the CMS, face images will not be saved.

Will the camera track a person?

Tracking is based on facial detection. As soon as the 7% mark is met (7% is the required amount to get a temperature), it will read the face detection analytic and then apply the algorithm for the temperature display.  

Where are these cameras made?

The cameras are manufactured in China but are not affiliated with and are not OEM made products from Hikvision or Dahua. 

Can the camera just be connected to a LAN that has the NVR on it?

Yes, it can be stand alone.

What is the accuracy of the camera?

The accuracy of the camera is 0.54 Degrees Fahrenheit / 0.3 Degrees Celsius.   

Is this camera FDA approved for taking Body Temperature readings?

We are currently in the process of working on our 510k Certificate approval. 

Will the camera pick up the temp of a person who is walking away?

No. it is not designed to work this way.  Depending on the angle, it might be able to capture a profile and on occasion provide a temperature. 

Is there a max mounting height from the floor?

Yes, you may not exceed 8 feet from the floor when installing on a wall or ceiling mount.

How do you calibrate the calibrator?

Let the calibrator run for about 15-20 minutes. On the back panel of the calibrator, you will see a display. The display will be in Celsius regardless of the settings in the camera and CMS. Once the screen hits the 40-40.2 degrees, the unit has been calibrated. 

Can you set the camera and calibrator to shoot through a glass door?

 No, the camera and calibrator must be in sight of one another and cannot see through a glass window or door. There can be no glass between the devices and the subject. 

How far away does the calibrator need to be from the camera?

The camera and calibrator must be in view of each other and must not exceed 16 Feet. The recommended distance is 7-16ft. and the calibrator must be in the field of view of the THERMAL image

Does each camera require its own calibrator?

Yes, each camera requires its own calibrator. You cannot use two cameras with a single calibrator. The temperatures will not be accurate. 

Can you connect the CMS to a customer’s network?

Yes, the CMS can be connected to a customer’s pc and also run on a pc that is not on the network.

What does CMS stand for?

Central Monitoring Software

Is the CMS included with the purchase of camera & calibration device?

Yes, there is a free download that is available on our website. There is no charge. You can find it here

How many users can log into the CMS simultaneously?

The CMS (Central Management System) is stand-alone. You can install it on multiple computers, but there is a max of 10-user connections for each camera.  

CMS (Central Management Software) for PC

CMS for PC

This is the free CMS (Central Management Software) for the Secure Series for those using a PC. It will work with Secure Series Products. 

New in this Version:
.

Version V1.8.163.0.0.51.0_build 20240206

User Name: admin
Password: 1234567u

Download Secure CMS Here

Download AD (Active Directory) Instructions Here

IP Tool Utility for PC

This is the free IP utility for the Secure Series for those using a PC. It is used to find IP Cameras on the network and change the IP info (IP Address, Sub-Net, Default Gateway) of those devices. Version v1.9.9

Supported Devices: Secure NVRs, Secure IPCs

Download IP Tool Here

If you are using a computer, will it record video without an NVR?

No, the closest workaround is to add the camera to the CMS. The CMS saves snapshots based on facial recognition. Please keep in mind that if the CMS doesn’t see specific points of a face to realize its a face (such as if the person is partially covered), you may still get a temperature read, but the face snap may not save. The CMS is only saving snapshots, not video.

How to use a cloud feature in the NVR menu?

The cloud feature will be implemented in the future. Once it is fully functional, we will have additional information posted!

How many hours of video can be stored on the NVR?

That will depend on the size of the drive you put in the unit and the number of cameras you have installed. The standard 4-channel unit can house a single hard drive bay, and can use drives ranging from 1-10 Terabytes. 

Can the NVR do the job of counting and temperature notification?

No.

Will camera send notifications automatically without an NVR?

If the camera is networked, email notifications can be sent out, even without an NVR. This will include a snapshot with the temperature for individuals who are above the threshold set. The camera also has two alarm outputs that can be utilized.

To use the app, InVid LIVE CMS, the camera would need to be added to the CMS, and the CMS would have to be kept open and running on a PC. If a temperature over the threshold is registered, it will send a push notification to the app.

Is the NVR required for sending email alerts?

No, the camera can send out email alerts. The 4/8/16 Channel NVR does not have the ability to send out email alerts while the 32 channel unit does, for over temperatures.

What type of notifications are triggered by high temp?

You can have an email notification with a snapshot of the individual and temperature range and also the option of one or two sirens if the temperature is above the threshold. 

Are there any onboard relays that could be triggered to send an alert

Yes, the camera has 2-alarm outputs. Power is needed, 12/24 volt AC/DC. Settings within the camera can be configured to trigger an alert when a temperature is over the threshold. 

Can the system send email and text alarms?

The system can send emails, it includes the picture of the scene with the temperature reading. Currently, there are no text alarms, but it is something we are looking at trying to implement.

Audible alarm once it detects a high temp?

The camera has two notification functions. The first is an email notification. The second is an alarm output trigger. The CMS that links to the camera does have an audible alarm if your computer is set up for sound. 

What is the warranty on the Secure Series products?

Camera: 1-Year

Calibrator: 1-Year

NVRs: 2-Year on Unit & 2-Years on Hard Drives

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<p>The post InVidTech Secure Series Setup Guide v1 first appeared on NVR IPCAMERA SECURITY.</p>

Disable audio recording on Dahua Recorder

Description

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

1. Login to Dahua recorder from local system interface.

2. Under Settings, click on Camera.

3. Go to Encode.

4. Select the camera channel.

5. Click on More.

6. Click on the toggle to turn off Audio. Click OK.

7. Click Save.

Dahua NVR Troubleshoot All Series

Read Also : Tuya Camera User Guide Ultimate Manual

Disable audio on Dahua IPC that connected to Dahua NVR

This article is to show how to disable audio function in Dahua IP camera that connected to Dahua NVR.

Video Instruction

Step by Step Instruction

Step by Step Instructions

1. Login to Dahua NVR Web GUI using Internet Explorer.

2. Click on Settings > Camera.

3. Click on Camera list (Some recorder will label it as Registration)

4. Find the camera channel you want audio to be disable, click on E Internet Explorer icon.

5. It will take you to the login page of Dahua IP Camera. Login with Camera credential.

6. Go to Settings > Camera > Audio. By default the Audio settings is enabled.

7. Click on the checkmark to uncheck on both main and substream.

8. Click Save.

.

No Audio from Live Feed

There are following possibilities:

1. Make sure your audio on the computer or television is enabled and working by playing music or watching a video with audio online. You should see this audio meter change when playing music or video on the computer/television.

2. Once you have confirmed your audio is working on your speaker, and if you still can’t hear from your Live Feed, check your connections. If you are using an external microphone that plugs into the camera, please make sure you are supplying power to since the camera does not. See picture below:

.

3. If your connections and power are in order but you still cannot get audio from your live feed, log into your IP Camera or NVR and change the following settings.

4. If you are accessing your audio feed from a computer also make sure you have the speaker symbol enabled to enable audio from the Live Feed.

.

There is Audio from Live Feed, No Audio During Playback

There are following possibilities:

1. Make Sure your camera with a microphone is working via live stream, please follow the NoAudio guide for details.

2. After ensuring you are receiving an audio feed, log onto your NVR and make sure your encoding setup is correct (Setup>Image>Encode>) and make sure your are on the right channel where the camera has a working microphone. Now make sure audio is enabled for either or both the Main Stream and Sub Stream (whichever you are recording on)

3. Also make sure your camera is scheduled to record during specified operation.

4. Also make sure your camera is set to record

5. Now playback a recording of a camera that had picked up audio, you can also simulate this by making noise by the microphone and playing that segment back. Also make sure that the Volume button is not on mute and is turned all the way up during playback.

There is no HDMI output.

Video Loss 1 Camera

There are following possibilities:

Video Loss on Multiple Cameras

There are following possibilities:

Camera Feed is Blurry or Distorted

There are following possibilities:

Video is distorted when searching local records.

There are following possibilities:

Explanation:

1. If Video quality setup is too low then reconfigure video quality setup.

2. If Program read error, bit data is too small. There is mosaic in the full screen. Please restart the DVR to solve this problem.

3. If HDD data ribbon error then replace ribbon.

4. If HDD malfunction then replace HDD.

5. If DVR hardware malfunctions then replace hardware.

Remote control does not work.

There are following possibilities:

Explanation:

1. If Remote control address is not correct then find the correct address.

2. If Distance is too far or control angle is too small then shorten the distance or fix control angle.

3. If Remote control battery power is low then replace battery power.

4. If Remote control is damaged or DVR front panel is damaged then replace remote control or DVR front panel.

System does not boot

There are following possibilities:

NVR Randomly Rebooting or Shutting Down

Issue: NVR Randomly Rebooting or Shutting Down

There are following possibilities: Explanation:

1. If Input voltage is not stable or it is too low, then change the power supply and cable.

2. If HDD malfunction or something wrong with the ribbon, then replace the HDD or the ribbon.

3. Button power is not enough, then add more button power.

4. If Front video signal is not stable then check and adjust front video signal.

5. If Working environment is too harsh, too much dust then clean it.

6. If Hardware malfunction then replace hardware.

How to set the date and time

Time display is not correct.

There are following possibilities: Explanation:

Step by Step Instructions

1. Make sure the “Time Zone” is set correctly.

GMT stands for Greenwich Mean Time.

2. Setup DST, if applicable.

3. “Sync PC” if all else fails.

4. Click, “OK” to save your changes.

Burn error /USB back error.

Explanation:

1. If Burner and NVR are in the same data cable, then separate them.

2. If System uses too much CPU resources. Then please stop record first and then begin backup.

3. If Data amount exceeds backup device capacity which may result in burner error. Then please delete data.

4. If Backup device is not compatible, please change backup device.

5. If Backup device is damaged, please change backup device.

<p>The post Dahua NVR Troubleshoot All Series first appeared on NVR IPCAMERA SECURITY.</p>

How do you setup the Zmodo Camera? What quirks does it have that its competition doesn’t? Learn more about Zmodo Wi-Fi surveillance cams and how to use things like the ZMD_SAP network to your advantage through this helpful guide!

As a global provider of smart security systems, Zmodo serves as a dependable Wi-Fi cam alternative to the likes of Ring, Arlo, Wyze, Blink, and Nest. You can see its full abilities through this guide on how to set its cameras up and how to use them to their full potential.

How to setup and use Zmodo camera? It’s simpler than you think. You’ll also be quite impressed with its capabilities such as being able to create a cam network ecosystem akin to Ring’s or Nest’s.

Setup Zmodo camera

Here’s what you need to know about setting up the Zmodo cam.

How to install Zmodo camera?

First off, be aware that you can only set up the Zmodo cam with a phone or tablet (Android or iOS). A pen or pencil and paper might help too. Don’t forget to plug all of your cameras in the same room as the router to keep them within the Wi-Fi’s coverage area.

Also, connect the antennas of all the cameras that came with antennas. They need those. You’ll need to be 5 to 10 feet from the cameras for the hookup to happen.

Go to the Wi-Fi settings of the device you’re setting up the cams with. Make sure you can see ZMD_SAP or AD_ZMD network on the list of Wi-Fi networks available for it.

How to hook up Zmodo camera?

Connect your Zmodo cam to a power source first. Afterwards, download and install the Zmodo app on your phone. From there, just click the “Zink” button and add the number of cameras you want to add unto your Zmodo ecosystem.

Press “Tap Here to Select Wi-Fi” in order to hook up your phone to your Zmodo camera. Choose your device’s Wi-Fi connection. For Zink, it’s ZMD_SAP. For Beam, it’s AP_ZMD.

How to setup Zmodo camera?

In order to setup your Zmodo camera, you’ll need to download from the App Store the Zmodo app. After that, use your email or phone number in order to create your Zmodo account.

Look for the indicator lights on the cams. Confirm that their lights are flashing green. Follow the prompts when installing the cameras, including scanning the QR code.

How to connect Zmodo camera to Wi-Fi?

Connect your Zmodo Cam to Wi-Fi through Zink. You can access Zink by getting the Zmodo app and registering an account. Add a device by pressing the plus icon. Select the number of devices you wish to add to Zink.

Afterwards, connect to the ZMD_SAP network through your phone’s Wi-Fi list. Add your 2.4GHz Wi-Fi network’s name and password to the Zmodo app. Press “Tap Here to Select Wi-Fi” to reconnect to your home Wi-Fi network.

Wait for the device to complete its connection. Name the device once the connection is complete. You can name it whatever you want to make it easier to remember which camera it’s supposed to be.

How to connect Zmodo camera to TV?

To connect Zmodo to a TV like FireTV and Amazon Alexa, do the following. First FireTV should be setup to your network. Open the Amazon Alex app. Click the three lines icon on the upper-left corner of the screen.

Select “Skills and Games” tab. Search for the “Zmodo Skill”. Select the skill then login to your Zmodo account.  Press “Done” and then select “Discover Devices”. The Alexa Skill should then detect your Zmodo cams and have them listed on the “Devices” tab.

You can now use your FireTV to display your Zmodo cameras.

How to connect Zmodo camera to iPhone?

You can connect your Zmodo camera to your iPhone by downloading the Zmodo app to the iOS device and controlling the camera through the app and its Zink connection.

Configure the cameras via your Wi-Fi settings to put them online and allow them to connect to one another as well as with your iPhone and Zmodo app. Your Zmodo cams are now ready to use!

Using Zmodo camera

Learn how to use and troubleshoot the Zmodo camera through the topics below.

How to use Zmodo camera?

After you’ve configured your Zmodo camera by linking it through the Zmodo app and using its exclusive SSID networks AP_ZMD or ZMD_SAP, you should easily use the app to monitor your home’s surroundings.

You can do things like acqui,r,e remote views of your home when you’re away at the office, or on vacation, activate motion detection to stealthily catch intruders, or use its infrared night vision to safeguard your home at night.

How to View Your Zmodo Cameras on a Computer?

Open command prompt on your Windows machine by pressing WinKey + R. Type “CMD” on the run line and press enter. Type “ipconfig” in the new window then press “Enter”. Take note of the IPv4 Address, Subnet Mask, and Default Gateway.

Enter that information on the IPC search program on your Zmodo app. Do this for every field except the IPv4 address. Enter the IP address as is but label the last three digits to a larger value such as 101.

This change in network settings should allow you to open Zmodo on your Internet Explorer or similar browser.

How to turn on/off Zmodo camera?

You can unplug the Zmodo cam to turn it off. You can also go to the device settings to select “Camera Schedule”. This feature schedules when to turn the camera on or off. Tap the pencil icon on the upper right of the “Camera Schedule” screen then tap “x” to remove a period you wish the camera is off.

How to share Zmodo camera?

Enter the “People” feature on your Home Screen then press the plus icon on the upper right-hand corner to add a new friend. Go to the “Device Settings” by tapping the settings gear icon then select “Sharing Management”.

Select which friends you’d like to share the device with. The friends should have their own respective Zmodo accounts, naturally. This gives them permission to access your camera and sew what it’s seeing like you would.

They can respond to your invitation to use your shared camera by agreeing or ignoring the invite.

How to update Zmodo camera?

To manually update your firmware for Zmodo, launch the Zmodo app first. Select the device you wish to update manually on the app’s Device List. View the settings menu by pressing the settings gear. Press Expanded Menu then access the General Info.

The Device Version tab should say “New Version Available” or “New Firmware Available” if the firmware has released any updates. Click on that then press “Update” to get the update going.

How to reset Zmodo camera?

You can power cycle Zmodo by unplugging it for a few seconds and then plugging it back again. The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How to factory reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings. The reset button type of reset typically restores the Zmodo camera to its original factory settings. This means you have to set it up once more and reenter its information.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions about Zmodo cameras.

How to find the Zmodo camera IP address?

Double-click your IP camera in the IPC Search Program then change the network settings. Enter the info you got on your “ipconfig” results (IPv4 Address, Subnet Mask, and Default Gateway) their respective fields except on the IP field.

You’re supposed to assign the IP address as the same one that appeared as the IPv4 Address on your “ipconfig” results, but label the last three digits to a larger value such as 101. This will allow you to open Zmodo on Internet Explorer.

How do you find the QR code on a Zmodo camera?

Your phone should first connect to the Wi-Fi network you want your cams to connect to. Open the Zmodo app, press the plus sign on the top right then select “QR Code”.

Tap “Start Installation or Next” at the bottom of the screen. Enter your Wi-Fi password and tap “Next”. This will bring up the QR code on the screen.

Why won’t my Zmodo camera connect?

A host of reasons are behind why the Zmodo cam won’t connect to your Wi-Fi. Your Internet might be down or your cam is out of coverage area of the Wi-Fi router. Your router settings might interfere with connection (parental controls or VPN). Or your cam’s battery might be low.

How do I set up my Zmodo outdoor camera?

How to Set Up Your Zmodo Wireless Security Camera System

Where is QR code on Zmodo camera?

2 1 Log in and press the Add Device option in the upper right corner of the Home Page. + 3 Select the “QR Code” connection method to connect your device(s). Your device(s) will be added to your Zmodo account. Enter the password of the WiFi that you want your device(s) to connect to.

Do you have to pay monthly for Zmodo?

All of Zmodo’s products can be self-monitored, which means you don’t need to take on monthly subscription costs. Storing your videos to the cloud is completely optional, so you can own Zmodo cameras without paying any more than the price of the equipment.

How do I setup my Zmodo wireless camera?

Zmodo Zink Connection Guide Setup Tutorial

How do I connect my Zmodo camera to a different WiFi?

To move your camera to a different Wi-Fi network:

Plug your camera into a power source in the new location, launch the MeShare app from your smartphone, and login with your existing username. Add the device again using the same setup process as before, but inputting the new network name and password.

Why is my Zmodo not working?

Zmodo Support – [Troubleshooting] My Zmodo device isn’t working after the app update. Once you have updated your app, you may need to update your Zmodo device to a new firmware (if available). The app will prompt you when a firmware update is available.

Why wont my Zmodo connect to WiFi?

Your Zmodo camera can’t connect to the Internet

You need to check your WiFi router. If the Zmodo camera doesn’t connect to the wi-fi router, there’s no way you can have access to the video stream through the Internet, so you need to make sure the camera can associate itself with your router.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app. Here, you can connect your device to the internet and view footage.

Can you use Zmodo without subscription?

You can use Zmodo products without being required to pay a subscription. However, if you would like to use cloud storage to keep recordings and access specific features like editing clips and enabling AI object detection, you will need the subscription.

How many cameras can I have on Zmodo?

Yes, you can have as many cameras as you’d like. They will all be accessible by the same account if you choose to add them under the same account. They can be set up in as many locations as you wish.

Do Zmodo cameras have audio?

Most of the security cameras we test out these days have two-way audio, enabled by built-in speakers and microphones, and Zmodo’s cameras were no exception, save for the 1080p HD Indoor/ Outdoor WiFi Camera, the 720p Indoor Dome Camera and the Torch 360.

How do I watch my Zmodo camera on my TV?

How to use your Zmodo camera with Amazon Alexa and FireTV

How do I reset my Zmodo mini camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I connect my Zmodo camera to my computer?

How to View Your Zmodo Cameras on a Computer

What is this SSID?

The abbreviation SSID stands for Service Set Identifier. This is the unique name that identifies a wireless network. It is in the packet header when a data packet is transmitted. The devices on the Wi-Fi network use this identifier for communications via the network.

Can not connect to Zmd_sap?

Try the steps below to resolve the issue. – Go back to the WiFi settings, verify you are still connected to the ZMD_SAP network. – In the phone’s settings, temporarily turn off mobile data until the setup is complete. – Reboot the phone.

Why is my Zmodo camera flashing blue?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Where is the reset button on my Zmodo camera?

Please reset your device by pressing and holding the reset pin on the bottom of the Greet until the LED ring turns off. Wait for it to power back on, and retry the setup process once the LED ring is blinking green.

Can I use Zmodo camera without WiFi?

In order to allow you to access live video at any time and receive live motion detection and sound alerts, the Mini Cam communicates with cloud servers constantly. As a result, you will need a strong wireless signal where you install the Mini Cam.

What does a green light on a camera mean?

A solid green light on a security camera means there is both a local network and an internet connection.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Conclusion

Hopefully, you’ve learned a thing or two on how to setup the Zmodo camera or camera ecosystem. This guide not only covered how to install and setup the Zmodo camera as well as how to connect it to your Wi-Fi, TV, and iPhone.

It also covers info on how to turn the camera on or off, how to update its software, how to reset it, and how to factory reset it when push comes to shove.

How to reset zmodo camera

Everyone wants a home that is safe and secure for the whole family. With a Zmodo camera, anyone can enjoy the comforts of their home 24/7.

Zmodo is one of the leading companies that focus on video surveillance. With their indoor cameras, outdoor cameras, video doorbells, smart hub repeater, and door/window sensors, anyone can make a  video surveillance system on their own!

As a matter of fact, there are several versions of Zmodo cameras that may provide various ways of being reset. If you’re interested, just keep reading!

Why reset?

Restarting your device is not the best option to combat certain problems such as problems on WiFi connectivity, however, resetting your device to factory default is.  By doing so, you are resetting your device’s settings as well as the options, putting it back on default and setting it again.

Some issues can affect your device options that can result in a tech problem, resetting your device can help fix the problem. But the cons is that you need to set it up once again.

Restart vs Reset

Again, restarting just turns off your device and then reboots it. The settings that you have set are still there and there is no need to set it up again.

While a device factory reset will put your settings back to default and will remove all your personal touches on the device.

Reset a wireless camera

1. Turn off the network camera by disconnecting the power adapter.
2. Press and hold the reset button with a pointed object while reconnecting the power.
3. Continue pressing the reset button just enough until the status indicator blinks. Then proceed to release the reset button.

A wireless camera

Reset a Zmodo camera to factory settings

1. Press and hold the reset button at the side of the blink module for at least 10-15 seconds.
2. Keep it pressed until the light turns red.
3. Solid green and blue light will appear once the reset is done.

NVR and IP Cameras

#1: Keep the reset button at the back of the NVR to set everything back to defaults.

#2: Use the restore to defaults in the settings menu.

1. Proceed to the main menu and select General Settings.
2. On the left side list, select the bottom option that states default.  The NVR will ask if you are sure to restore to default. Just select OK to restore the settings.
3. You will need to put the admin password for the system and click Enter.
4. The system will be set to default after the process is completed.

NVR and IP Cameras

CM-I11123BK and CM-I12316GY

The reset for the CM-I11123BK is a bit different from CM-I12316GY.

CM-I11123BK

1. Turn the camera upside down and find the reset button on the bottom.
2. Keep the button pressed for 15 seconds.

CM-I12316GY – 2 variations

1. There are 4 cables on the lead that are for power, ethernet, and two other wires.  To reset the version, keep the two other wires pressed together for 15 seconds.
2. There are three cables on the lead.  For power, ethernet and another cable with a button.
3. To reset, hold the button on the cable for 15 seconds.

If the cameras can still be accessed on Internet Explorer, the reset can be done with the settings menu and selecting Restore Factory Settings.

Zmodo Doorbell

1. Remove the device on the wall.
2. Face the camera upward.
3. Find the pinhole at the bottom.
4. Take a pointed object and press the hole with it.
5. When the blinking green light starts, the reset is completed..

Zmodo Pivot

1. Find the touchpad
2. Keep the touchpad pressed for 10 seconds.
3. Wait for the green blink.

Effects of factory reset

Resetting is like receiving a new device with unmodified settings, just what it was when you bought it in the store.

The camera will forget all the WiFi that it has been connected to and you will need to reconnect everything to the application.  The videos will be all reset not unless you put them in a different memory device.

If you’re trying to resolve problems on your device that can’t be solved with restarting, you may want to save all your video files and then proceed to reset the device.

The Bottom Line

Resetting is quite easy with Zmodo. It depends upon the version but everything is easy and convenient for every user.

Please take note that by resetting, everything will be back to its original state and you may not recognize it and you may want to personalize everything. Just input your preferences and settings again.

Zmodo Camera Troubleshooting

What is the Zmodo Cam? How do you go about troubleshooting it? What are its typical problems? Keep on reading to find out the truth about Zmodo cameras and fixing their most common issues.

Zmodo is a global provider of smart security camera systems. They sell quality smart devices for surveillance and protection purposes that could be used indoors or outdoors. Its site also serves as your one-stop shop for smart home cams that provide a safe digital surveillance ecosystem.

Every Zmodo cam networks with one another and they also work together in a single app, like in the case of Zmodo’s competition Ring, Arlo, Wyze, Blink, and Nest. With that in mind, let’s discuss Zmodo camera troubleshooting 101.

Zmodo camera offline: How to get Zmodo camera back online

If your Zmodo camera is offline, check to see if it’s a Wi-Fi issue on your ISP’s end or if it’s a connectivity issue on the Zmodo cam’s end. You might have a Wi-Fi disconnection issue or a network that’s so slow you couldn’t do the usual things you could with your cam.

If your Zmodo cam is offline check your Wi-Fi router first to see if the ISP is the root of the problem. The reasons for an offline camera include the following:

• Not in Range: The camera might be outside the coverage area of the network. To fix this issue, you’ll have to place the camera and/or the Wi-Fi modem closer to each other.
• ISP Issue: It’s not Zmodo it’s you. Or rather, it’s your Internet Service Provider. Make sure your ISP is working properly with all the lights for Internet connectivity turned on.
• Network Connection: If your network connection itself is poor and unstable, do two things. One, power-cycle (turn on and off then on again) your router. Two, reset or unplug then replug your camera.
• Wrong Network Name: The cam might connect to the wrong network name instead of your home Wi-Fi. Fix this during setup or release the Wi-Fi then reconnect to the correct Wi-Fi.
• Wait a Little While: If you’ve just switched on the camera then wait a little while for it to get connected to your network of choice. Patience is a virtue here.
• Network Compatibility: Some models work within a limited frequency—2.4GHz instead of 5GHz. Your cam might not connect to a 5G network, in other words.
• When All Else Fails: When all else fails, just reset your Zmodo camera to factory settings. Take note though that some cameras don’t have a reset button so you’re left with turning it off and on to reboot it.

Zmodo camera not working: How to Fix

If your Zmodo cam isn’t working after the app update then you might need to update your Zmodo cam’s firmware for good measure (if it’s available). Update the app first then get the app to prompt you when a firmware update is available in turn.

If your Zmodo cam is offline then you can bring it back online using the recommendations of the section above.

If the Zmodo cam isn’t powering on at all despite the battery being fully charged then the appliance itself might already be “bricked” (it’s not working and it’s no better than a paper weight or brick). Contract Zmodo support for more details.

Zmodo camera not connecting to Wi-Fi: How to Fix

If it’s a connection problem, troubleshooting can be done if it’s the camera causing the disconnection. Do the following:

• Check if your ISP’s Internet is working properly.
• Charge the battery of the camera because the battery power might be low.
• Setup the camera to connect to the Wi-Fi once more.
• Check the settings of your router.
• The parent control or VPN on the Wi-Fi can cause offline issues with the camera. Turn them off for a few seconds to see if it solves the issue.
• Access your wireless settings on the app.
  • Look for the wireless settings menu.
  • Find the wireless signal name or SSID.
  • Rename the SSID for 2.4GHz and 5GHz (different names for both).
  • Open the security tab to make sure the router is using WPA or WPA2
  • Save your settings and try reconnecting now.
• Remember that WPA/WPA2 has a password limitation of 13 characters.

Zmodo QR Code not working: How to Fix

Make sure the Wi-Fi network you’re connecting to is 2.4GHz WPA-PSK/WPA2-PSK. Also, the network shouldn’t be hidden either.

When doing the QR code scan, ensure that the display on your phone is set on high brightness. Also, avoid getting glare on the screen. Furthermore, make sure your camera isn’t already bound to another user account. This might make the QR code scan moot.

Zmodo not connecting to zmd_sap: what is zmd_sap? How to Fix!

The zmd_sap or ZMD-SAP is the wireless network that Zmodo cameras connect to that’s exclusive to the Zmodo wireless camera line. NVRs and DVRs don’t make use of the network, only the wireless cams do.

If your Zmodo isn’t connecting to zmd_sap, do the following.  When the camera is blinking green, check the available Wi-Fi signals on your phone’s Wi-Fi settings page. You should see the ZMD_SAP network on the list. Use the Zink connection to connect the device to the Wi-Fi network.

If you can’t find zmd_sap, connect to Zmodo’s chat and speak to one of their agents. They should provide you with a QR code to do the setup. No amount of resets is going to fix the issue of a missing zmd_sap. Refer to your product’s Quick Guide for more details.

Zmodo camera red light: Here’s The Truth!

On many Zmodo cameras, the presence of the red light means there’s some sort of error occurring. Some indicate an issue reading your hard drive. Or it might mean you can’t connect to your ISP’s Wi-Fi Internet or any local wireless connections (like the zmd_sap network).

On the Zmodo HD WiFi Camera NVR Kit, a solid red light means the hard drive isn’t working properly or no hard drive was detected. If the light is flashing red instead this means the NVR has encountered an error. You should restart the NVR. Contact Zmodo support if the problem persists after the restart.

Zmodo camera blue light: Here’s The Truth!

In most models of the Zmodo camera, a solid blue status light means the device, is already connected to the Wi-Fi network. In other words, a blue light usually means good or benign things unless otherwise stated.

With the Zmodo NVR, a flashing blue light means that the NVR camera is reading the hard drive. As for the Zmodo Pivot, a solid blue light means it’s ready to go and connected to Wi-Fi while a flashing blue light means it’s attempting to connect to Wi-Fi.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions (FAQs) regarding how to fix your malfunctioning Zmodo camera.

Where is the reset button on the Zmodo camera?

Most Zmodo wireless cams lack a reset button. The ones that do have a small reset button you need a pin or paper clip to press and hold. The reset button could be found on the underside of the camera in question. Read the user manual for more details.

How to setup Zmodo camera?

To use Zink, download the app and make a free account. Open the (+) Add Device menu and start the setup process, connect your phone to your Wi-Fi device, enter your Wi-Fi info, and name your device.

With SmartLink, it’s the same deal. This should work on Beam, NVR Kits with Wi-Fi Cameras, Wi-Fi Camera Kits, PT Cameras, Mini Wi-Fi Camera, Greet, and Pivot.

How to reset Zmodo camera?

Use a pin or paper clip to press and hold the reset button for 10 to 15 seconds until the device turns off to reset it to factory settings.

The Zmodo Pivot requires you to press and hold the Touch Pad for 5 to 10 seconds to induce a reset. Once a successful reset is done, the device should reboot and the status light should blink green.

How do I connect my Zmodo to Wi-Fi?

Once you’re prompted to connect to Wi-Fi, you should press “Tap Here to Select Wi-Fi” to go to your smartphone’s Wi-Fi settings page. Afterwards, select your Wi-Fi and provide the username and password.

If you’re connecting to Beam, connect to the “AP_ZMD” SSID. If you’re connecting to any other “Zink” Wi-Fi device, connect to “ZMD_SAP” SSID instead.

Zmodo camera light meaning?

The meaning of each camera light will depend on the model of Zmodo you have on hand. Here are the meanings behind the colors of the Zmodo Pivot, for example.

• Solid Blue: Ready to go and connected to Wi-Fi.
• Flashing Blue: Attempting to connect to Wi-Fi.
• Solid Green: The Pivot is rebooting.
• Flashing Green: The Pivot is ready and waiting to connect to Wi-Fi.
• Off or Gray: The Pivot is turned off or unplugged.

How do I reset my Zmodo camera?

On some cameras like the Pivot, you can reset the Zmodo device by pressing and holding the Touch Pad for 5-10 seconds. Once the camera has successfully reset, it will reboot and the status indicator will blink green.

How do I get my Zmodo camera back online?

Simply unplug the camera and move it to the new location.

As long as you are within range of your wireless router, your camera will automatically reconnect.

Why won’t my Zmodo cameras connect?

If you have a Zmodo camera that won’t connect to Wi-Fi there’s a quick fix. Usually the issue with Internet connection is related to the frequency the camera is operating at. When your router works at 2.4Ghz and 5Ghz, the Zmodo camera can associate itself to the wrong SSID (wireless signal name).

Why does my Zmodo camera keep going offline?

If the zmodo camera is showing offline, then the wireless network router is required to be checked. Sometimes, the model of the camera differs and according to the model, the camera can work within a limited frequency. That’s why the camera is not able to connect with the wireless network router.

What do the lights mean on a Zmodo camera?

Note: Check the status/indicator light on the camera/s, when it’s blinking blue, the Zmodo device is connecting to a WiFi network. When it’s Solid Blue, the zmodo device is successfully connected. Your app should ask you to Name the device.

Why is my Zmodo camera flashing green?

If your Zmodo doorbell is blinking green, it means that your doorbell is ready for setup. During this phase, it will not send your phone notifications or record footage. You can install your device by using the SmartLink app.

How do I reconnect my Zmodo camera to WiFi?

Open the Add Device “+” menu on the upper right-hand corner and select the ‘Zink’ setup method. If you do not have a Beam already, select the ‘Normal’ setup option. 4) Connect to your phone to your WiFi device’s wireless signal. Your will be prompted to connect to your device’s WiFi signal.

Why is my Zmodo camera blinking green and blue?

That is usually indicative of a power issue as the camera is not able to go to setup mode (blinking green) and is not connected (solid blue). 1. Please try unplugging and replugging the camera, and make sure it’s plugged directly into a wall outlet and not to a power strip or extension cord.

What does it mean when a security camera is flashing red?

Usually, when you see a blinking red light on a security camera, that means that the camera is fake. Many businesses or homes choose to purchase fake security cameras because they cannot afford a real one or do not want to handle the maintenance costs.

Where is QR code on Zmodo camera?

Procedure

1. Press the plus sign on the top right and select QR Code.
2. Tap the “Start Installation or Next” at the bottom of the screen then tap on “Next” till you get to the screen asking for your password.
3. Once it is asking you to enter the password confirm the wifi network at the bottom is the 2.4 network.

Conclusion

Check out the Zmodo smart home devices and security cam systems in case their prices and services cater more to your budget. Hopefully, this guide has outlined everything you need to know about fixing smart device errors and connection problems.

Even Zmodo cams require maintenance, servicing, and troubleshooting from time to time. No matter how high-quality the cam is, errors and glitches do happen. Hopefully, this guide will keep your Zmodo ecosystem running smoothly when push comes to shove.

References

1. “Fix Zmodo camera offline“, TechFixYa.com, Retrieved March 11, 2022
2. “Welcome to Zmodo Support“, Zmodo.com, Retrieved March 11, 2022
3. “Configuring your wireless device“, Zmodo.com Support, May 17, 2018
4. “How can I reset my device?“, Zmodo.com User FAQ, Retrieved March 11, 2022
5. Patricia P., “What does the ring on the top of the Pivot mean?” Zmodo.com, January 27, 2016
6. “Zmodo won’t connect to WiFi (solved)“, LearnCCTV.com, Retrieved March 11, 2022
7. “Zmodo HD WiFi Camera NVR Kit Quick Start Guide“, Zmodo.com Support (NVR Quick Guide PDF), Retrieved March 11, 2022

<p>The post How to Setup and Use Zmodo Camera? first appeared on NVR IPCAMERA SECURITY.</p>

There are two possible ways to reset the password with the new firmware. However both need the person to access the NVR either by being in front of it or by access in on the computer (entering the IP address on the browser). The screenshots shown on this guide will be the ones we can get on the NVR itself:

Bring up the login screen by right-clicking anywhere and clicking on the “Menu” option. When you see the login screen, click on the “Forgot Password” link:

After that, either 2 types of screens will come up: The first one is to enter an email address to get a new temporary password:

Please enter a valid email address to get your new temporary password:

The second type of screen is the same as the one it will show when we click “Next” after entering the email address:

When you reach this screen, you can follow one of the following options:

How To Reset Password 2M NVR

Read More :

1. ONVIF Camera Discovery and Stream Troubleshooting Guide
2. How to Add DeskCamera to Dahua NVR
3. How To Connect a Amcrest NVR Using ONVIF

Option 1:

If you have downloaded the 2M Guard App for your phone, you can do the password reset yourself.

Click on the “Local Config” option:

Click on the “Forget Device Password” option and scan the QR code on the NVR screen:

After that, a message will appear saying that the temporary password will be sent to the registered email address:

Click on “OK” to send the password and wait for the confirmation page:

Click “OK” again and wait. The email will look like this:

Take note of the security code and enter it on the “Security Code” field of the Retrieve Password screen (The security code is case sensitive, this means that upper and lower case letters matter):

After entering the security code, press “Enter” and press “OK”. After that, a new pop-up screen will appear to enter a new password on the “Password” field. Don’t forget to enter the same new password on the “Confirm” field:

After that, click on “OK”.

Option 2:

If you don’t have the 2M Guard App downloaded, you can take a picture of the QR code shown on the “Retrieve Password” screen. Here is an example of the picture you should take.

After you take the picture, please contact Technical Support to receive more instructions. We will do the password reset using the QR code picture taken.

NOTE: Please do NOT exit from the “Retrieve Password” screen after you take the picture of the QR code. The security code only lasts for a day, so please keep that in mind before starting a password reset process.

How can I reset the password for the 2M 8000 Series NVR?

This is valid for models 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16

There are two very similar ways you can reset the NVR password if it has been forgotten, but both methods begin the same way: obtaining the serial number of the device. It can be found in different areas: the sticker on the side of the box, the sticker on the bottom of the device, or when you click Forgot Password on the NVR local screen, and it will begin with “210..” and be 20 characters long (a mixture of numbers and letters).

By clicking on Forgot Password it will open a new window that will show the serial number and ask for the security code. Contact tech support for the security code. Make sure you are in front of the device at the time of calling because it will need to be entered within a frame of time. Once the correct security code has been entered the window will change to enter a new password. It is recommended to create a strong password.

The second method to reset the password begins the same. Obtain serial number → contact tech support → enter security code into the password box. After entering the code another window will open asking for the security code again and the new password.

How to Access Device from Web

This guide is valid for models 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16.

When devices are connected to the network, they can also be accessible from a computer. The first thing you need to make sure of is that the computer you are using and the DVR/NVR are connected to the same network (network is coming from the same router for both devices). You will first need to obtain the IP address of the DVR/NVR from Menu → System → Network → IPv4 address.

After noting the IP address of your device, open Internet Explorer and in the address search bar type in the DVR/NVR IP address. If the NVR and the computer are on the same network then it will pull up the login page of the DVR/NVR. The credentials will be the same as when you log into the local interface of your device.

<p>The post How To Reset Password 2M NVR first appeared on NVR IPCAMERA SECURITY.</p>

Safire NVR Setup Guide

Read Next :

• XMEYE NVR Installation Guide
• ClareVision NVR and Camera General Guides
• UNIARCH NVR DVR Full installation user manual

Email settings in Recorders and Cameras: Gmail and Yahoo

Let’s explain how to add these two servers to a recorder or camera, bearing in mind that it may be easier to do so with Yahoo as there are fewer steps to configure.

GMAIL

The data of this mail server are the following:

Smtp server: smtp.gmail.com

SMTP Port: 587

Enable TTL

It’s also important to enable POP and IMAP in your mail.

It is also necessary to activate the sending of emails from less secure applications, from this tab: https://www.google.com/settings/security/lesssecureapps

IMPORTANT: Do not enable two-step gmail protection

Example: brand Safire Safire with Gmail

YAHOO

Smtp server: smtp.mail.yahoo.com

SMTP Port: 587

Enable TTL

Example: X-Security brand with Yahoo

VCA (Area Intrusion Detection) configuration concepts from a SAFIRE video recorder

Threshold: Time, in seconds, that the target must remain within the detection zone to generate an alert.

Sensitivity: Inverse of the percentage of the target area entering the detection zone, relative to the total target area, to generate an alert. The formula that describes this concept is A/A+B>100-S, where A is the target area within the zone, B is the target area outside the zone and S is the sensitivity. A value of 80 will only trigger the alert when at least 20% of the target enters the area.

Percentage: Minimum area (in percentage) of the detection zone that has to be occupied to generate an alert.

Follow a guide in English for installation and configuration of VCA rules

SAFIRE How to setup …pdf

Slot for SD card in camera SF-IPSD6525UAWH-2

To find the space dedicated to the SD card, follow the hereby attached scheme:

Activate PIR detection and alarm sound on SF-IPCU202AWH-2W

With this configuration the PIR will alert our mobile device and the camera will emit an alarm sound in case of detection or event.

These two options can be managed from the camera’s own web interface.

To arm and disarm the PIR notifications, it is possible to configure it from the app (while the sound management has to be managed by web).

Installation and Configuration manual of TrueSense technology

<p>The post Safire NVR Setup Guide first appeared on NVR IPCAMERA SECURITY.</p>

How to connect a Uniview Cube camera to wifi using a PC

<p>The post Advanced Uniview IP Camera Guide first appeared on NVR IPCAMERA SECURITY.</p>

How To Connect a Hikvision Camera to an Amcrest NVR Using ONVIF

Before connecting your camera to the NVR using ONVIF, it is recommended to ensure that the camera is set back to its original factory default settings. This will ensure that no errors or setting conflicts occur during setup. The default IP for the camera should be 192.168.1.94. Please make sure the computer, camera, and NVR are on the same network during setup. The Hikvision SADP tool may be used during setup.

For more information on how to connect a Hikvision camera to an Amcret NVR using ONVIF, please refer to the information provided below.

Read Next : How to Upgrade NVR Firmware for Amcrest

Step 1: Open the Hikvision SADP tool, select the camera, and activate it.

After the camera has been activated, optional security questions can be applied if necessary.

Step 2: Once the camera has been activated, select the camera from the interface and click Enable DHCP and enter an applicable TCP port number into the Port field (in this case, we are using a default port number of 37777). Enter the password of the camera into the Administrator Password field and click Modify.

Click the Refresh button, you will notice the network information for the camera has been updated in the SADP tool.

Step 3: Open a web browser and enter the IP address for your camera in the browser then click Enter. Log into the interface and click on Configuration. Access the Network menu and click on Advanced Settings and access the Integration Protocol menu. Click on the Enable Hikvision-CGI option and from the Hikvision-CGI Authentication dropdown menu, select digest/basic. Click on the Enable ONVIF option and click Save.

Step 4: Click Add and create an account with ONVIF mode. Click Save.

Step 5: Navigate to System>>Security. In the Authentication menu, set the RTSP Authentication and WEB Authentication to digest/basic and click Save.

Step 6: Navigate to System>>Maintenance and click Reboot to use ONVIF mode.

Note: Allow the camera to finish rebooting before adding it to the NVR

Step 7: Log into your Amcrest NVR in a web browser. For more information on how to access the web UI for your Amcrest NVR, click here

Step 8: Under the Management section click on Camera.

Step 9: In the Remote Device menu, click on Manual Add. Click on the dropdown menu in the Manufacturer field and select Onvif. Enter the IP address of the camera into the IP Address field. Enter the password for the camera into the Password field and click Connect. Click Save.

Step 10: Select the device in the Remote Device menu and click Refresh. The status of the device will change from red to green indicating the camera has been properly registered to the NVR using ONVIF.

Read More : How To Install Amcrest Surveillance Pro PC MAC

How To Connect a Reolink Camera to an Amcrest NVR Using ONVIF

Before connecting your camera to the NVR using ONVIF, it is recommended to ensure that the camera is set back to its original factory default settings. This will ensure that no errors or setting conflicts occur during setup. Please make sure the computer, camera, and NVR are on the same network during setup. The Reolink App/Client may be used during setup.

For more information on how to connect a Reolink camera to an Amcret NVR using ONVIF, please refer to the information provided below.

Step 1: Open the Reolink App/Client, select the camera and follow the prompts to activate it. This will register the camera to your network.

Step 2: Log into your Amcrest NVR in a web browser. For more information on how to access the web UI for your Amcrest NVR, click here

Step 3: Under the Management section click on Camera.

Step 4: In the Remote Device menu, click Device Search. Select the camera from the interface and click Add.

The status of the camera will be red as the password for the camera is not properly registered in the NVR.

Step 5: Click the Edit icon (pencil) and enter the password for your Reolink camera. Click Save.

Step 6: Select the device in the Remote Device menu and click Refresh. The status of the camera will change from red to green indicating the camera has been properly registered to the NVR using ONVIF.

How to Access an Amcrest NVR in a Web Browser Using Internet Explorer Mode on Microsoft Edge

<p>The post How To Connect a Amcrest NVR Using ONVIF first appeared on NVR IPCAMERA SECURITY.</p>

In this guide, we will go through all the steps related to setting up your newly acquired Uniview Security System.

Overview:

1. Access the NVR via a dedicated display.

2. Log in using the default credentials found on the product manual and update the password.

3. Install and pair the EZView app for mobile access anytime, anywhere.

4. Check the timezone and the device clocks for accurate alerts and scheduling.

5. Access the NVR via a browser from another device. Use EZTools to get the IP address.

6. Enable and configure NVR/camera features, alerts, and etc.

Setting up using Direct NVR Access

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR.

Load More :

• How to Setup IP Camera Uniview
• Uniview How to configure Face Recognition

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it.

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customise alerts, features, and other options available to you.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Setting up using Remote Browser Interface

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to login to, and then enter it into the address bar in the browser. The easiest way to find the NVR’s IP address is by checking the “Network” settings tab, followed by the “Basic” tab, then the “TCP/IP” tab. You’ll need the IPv4 Address. In our case its 10.1.1.214 but it will likely be different for you.

Another way to find the IP address of your NVR is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices. The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network).

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the Live view. (Due to some newer browsers not supporting certain plugins).

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

To read about each feature and how to enable and configure them, check out Uniview Setup: Everything You Need To Know.

Before we end, we should connect the Uniview NVR to the EZView app for easy and convenient access. To do this, we will need the QR code of the device we want to add to an EZView account.

Navigate to Setup>Network>EZCloud

The device QR code will be presented here. Make sure that the EZCloud feature is enabled and that the device has access to the internet. Click here to read more about it.

EZView App Installation and Device Integration

With the QR code visible, we will need to install the official Uniview app from the playstore. To get EZView you can download and install it here for Android devices and here for iOS.

Android: EZView for Android
iOS: EZView for iOS

Once installed, the EZView app will need permissions to access your device storage to save and view the Live View and playback.

Once granted, the Service Agreement and the Privacy Policy will be presented for the user to review.

After this, you can proceed to create your own EZView account or login if you have an existing one. This is a separate account from the one specified in the NVR. You can choose a different or similar email. The email registered here will be designated as your account for EZView. The email registered on the NVR upon changing the password is for recovery purposes. You will be able to pair multiple devices to the same EZView account and gain live access to all of them.

Once logged in, you will then be taken to the Live View. This screen will not show any cameras at first as we still have not paired any NVR or camera to the EZView account. To add your NVR and cameras, click on the top right Devices icon.

This will take you to a list of all the devices on your account. Since we don’t have one yet, it will either be blank or sometimes, a demo device will be shown. Click on the Add Device (+) button on the top right to add your device.

Ensure that the NVR is connected to the Internet, then choose SCAN for a quick and easy way to pair your smartphone to your NVR.

You can then proceed to scan the QR code found on your NVR or on the display screen where we left off. Once scanned, you may now proceed to configure the device name and other options for your preference.

In this particular situation, I added a Uniview 4-Channel NVR. It is now shown on my devices list along with all the cameras connected to it. I named this NVR as 4CH-NVR. As you can see, the IP Camera attached to this NVR is now available for Live View.

Select the camera by checking the circle and tapping on the Start Live View at the bottom will take me back to the Live View. You will be able to select multiple video feeds from different devices on this screen.

Tapping on the top left icon will allow you to check other features and settings available to you, including alarm notifications and alerts, Playback, recording schedules as well as downloaded snippets of video and screenshots.

<p>The post How to Setup Your Uniview Security System first appeared on NVR IPCAMERA SECURITY.</p>

How to Set up Hik-Connect on Hikvision Recorder for Remote Camera Viewing

Purpose of The Guide

This guide will walk you through the process of using the menus on your NVR to set up your Hikvision system on the Hik-Connect remote viewing app.

Before You Begin

• Ensure that your NVR or DVR is set up locally, that the system has been configured with a password and that your cameras are viewable. If you have not already set up your system please follow the relevant guide from this page.
• Connect your NVR or DVR to your network by running an ethernet cable from the LAN port on the recorder directly to your router.
• Install the Hik-Connect app on your phone or tablet.

Let’s Get Started

The first step of this process is slightly different depending on which version of the Hikvision software is installed on your recorder. Please look at the images below to identify which version you are using and follow the relevant instructions.

Load More :

• How to Set up a Hikvision NVR System
• How to add smart doorbell camera to Hikvision/Dahua NVR?
• How To Hik-Connect Setup Guide

Enabling Hik-Connect on the Recorder

Version 3.0

1) Right click and select Menu and then browse to Configuration > Network > Platform Access.

2) Tick the Enable box. You will then be prompted to create a Verification Code, set this as something memorable and please make a note of it as you will need it again shortly.

3) You should hopefully now see a screen like the one below. If you see a Status of Offline please take a look at this guide to fix that issue before continuing.

Version 4.0

1) Open the Main Menu by clicking the Cog icon and then browse to Network > Advanced > Platform Access.

2) Tick the Enable box. You will then be prompted to create a Verification Code, set this as something memorable and please make a note of it as you will need it again shortly.

3) You should hopefully now see a screen like the one below. If you see a Status of Offline please take a look at this guide to fix that issue before continuing.

Setting up Hik-Connect

The next step is to register for a Hik-Connect account and add the recorder to it.

1) On your phone or tablet install the Hik-Connect app.

2) Select your Region, press Login and then Register. Follow this process through as instructed by the app.

3) Once you have logged in press the + Icon in the top right corner, highlighted on the image below, and then select Scan QR Code.

4) Your phone or tablet camera will now switch on, use this to scan the QR code displayed on the Platform Access menu as shown in the first part of this guide. Once scanned press Add to confirm the new device.

5) You will now see your device list. Select the new device and as in the image above you will see a small preview appear in the bottom right corner.

6) Click on the black box in the bottom right corner and it will take you through to your camera feed. The first time you do this on a new phone or tablet it will prompt you to enter the Verification Code that you created when you enabled Hik-Connect on your recorder in the first stage of this guide.

How to Use Your Computer to Set up Hik-Connect for Remote Camera Viewing

Purpose of The Guide

This guide will walk you through using your computer to enable Hik-Connect on your Hikvision camera system so that you are able to view your cameras on your mobile phone or tablet from any location.

Before You Begin

• Make sure that your Hikvision system is set up locally and that your cameras are viewable on your NVR or DVR. If you have not already set your device up please follow the relevant guide on this page to do so.
• Connect your NVR to your network by running an ethernet cable from the LAN port on your NVR or DVR directly to your router.
• If you are using a Windows computer, install SADP from this page. If you are using an Apple computer, install it from here.

Let’s Get Started

There are three parts to this process. FIrst we need to enable Hik-Connect on the camera or recorder, secondly we will add it to your Hik-Connect account and thirdly we will set up the Hik-Connect app on your phone or tablet so you can view the camera.

Enabling Hik-Connect

1) On your computer open SADP Tool. This program will show you any Hikvision equipment connected directly to your network. You should see a screen like the one below.

If any of your devices show a Status of Inactive please refer to the relevant guide on this page to set your device up correctly before continuing with this guide.

2) Select your NVR or DVR from the list by ticking the box to the left of it. If you have multiple devices showing and are not sure which is your NVR/DVR then searching for the Device Type on google will show you which device is which. If you are only using IP cameras with no recorder then you will need to set up each camera individually. Select one camera, follow the rest of this guide then return to this step for each of the other cameras.

3) When you select the device you will see a panel of information on the right that looks like the one in the image above. Tick the box next to Enable Hik-Connect and a window like the one below will pop up. Please enter an easy to remember Verification Code and make sure you note it down somewhere as we will need this later on.

4) Once you have set and confirmed your Verification Code you will now have a screen like the one below. Enter your devices password in the Admin Password box and press Modify.

5) The last step in this section is to make a note of the relevant portion of the serial number. If you look on the information panel you will see a Serial Number field. The part of the serial number we need to make a note of are the final 9 digits. If you look towards the right hand end of the serial number you will have a block of 8 or 9 numbers. If you see a block of 9 numbers make a note of them, if you only see 8 numbers make a note of the letter immediately beforehand and the 8 numbers.

To make this a bit clearer I will give you two examples from our cameras.

DS-2CD2142FWD-I20170407BBWR741997176 – On this device you can see we have 9 numbers at the end of the serial number, so in this case we would need to make a note of 741997176.

DS-7732NI-I4/16P1620170517CCRC65050055WCVU – On this device you will see that near the end of the serial number we only have a block of 8 numbers, so in this case what we would need to make a note of is C65050055, the block of 8 numbers and the letter before them.

Once you have a note of the relevant part of your serial number we can move on to adding the device to your Hik-Connect account.

Adding Devices to Your Hik-Connect Account

1) Go to www.hik-connect.com and register for an account. Once you are registered you need to log in to the website and you will see the following.

2) Click on the Add button in the top right corner and, in the window that pops up, enter the 9 digits from the Serial Number that you noted down earlier and press the Search button. If the device is online you should see the following screen.

If that window appears press the + icon. If that window doesn’t appear it can be one of two things. First thing to check is that you entered the correct portion of the serial number, please refer to step 5 above to check the serial number you are using. If the number you entered is correct then please refer to this guide to fix the issue before returning to this step and continuing to follow this guide.

3) After pressing the + icon you will be prompted to enter your verification code. This is the code that you set in step 3 of the first portion of this guide.

4) Once you have entered the verification code you should be presented with a screen like the one below. If all has gone well you will see your device with a status of Online.

At this point we can now move on to the final stage of the process, actually viewing the cameras.

Accessing Your Cameras on the Hik-Connect App

1) On your phone or tablet install the Hik-Connect app.

2) Log in using the details that you registered with in step 1 of the previous section of this guide. You will see a screen a bit like the one below.

3) The device you are looking for will have a name that includes the 9 digit serial number you entered in the previous section. Click on that device and it will prompt you to enter the verification code that you set earlier. The only time you will need to use this code is when you first log in to your Hik-Connect account on a new phone or tablet.

If you are using an NVR or DVR then at this point you are now finished, if you are adding individual IP cameras you now need to return to step 2 of the first section of this guide and repeat the process for each camera.

How to Fix a Hik-Connect Status of Offline

Purpose of The Guide

If you have attempted to connect your Hikvision equipment to Hik-Connect following How to Setup Hikvision DVR for Remote Viewing or How to View Hikvision Camera on laptop and have got stuck at the point of getting the device to appear online this guide will walk you through the most common solution.

Product Compatibility

This how-to article relates to Hikvision cameras.

Before You Begin

• If you wish to use a computer make sure you have SADP Tool installed.
• If you want to use the menus on the NVR or DVR make sure you have it connected to a monitor or TV screen with the included mouse plugged in to the device.

Let’s Get Started

Using a Computer

1) Open SADP Tool. Select your NVR or DVR from the list of devices. If you are using IP cameras with no recorder then you will need to address this issue one camera at a time so select one camera and return to this step once completing the process for that camera. Make a note of the IP Address for your selected device,

2) Open Internet Explorer and go to the IP address from the previous step.

3) Log in to the device using the username “admin” and the password that you have previously set on the device.

4) Navigate to Configuration > Network > Basic Settings > TCP/IP

5) On this page make a note of the IPv4 Default Gateway. Near the bottom of the page you will see the DNS Server section. Enter the IPv4 Default Gateway in the Preferred DNS Server field and enter 8.8.8.8 in the Alternate DNS Server field. Save your changes.

6) Now navigate to Configuration > Network > Advanced Settings > Platform Access. If the fix has worked then you will see a Register Status of Online. It can take a minute or two for this status to appear so please wait a minute and refresh the page if you do not see the change immediately.

If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.

If that has not worked return to the TCP/IP menu as in step 4 and tick the box for Auto DNS and press apply before checking the status in in step 6.

If at this point you are still having no luck please get in contact for further support.

Using the NVR or DVR

This process is slightly different depending on which version of the Hikvision operating system is installed on your device. This guide will cover both versions so please have a look at the section that is relevant for you.

Version 3.0

1) Right click and select Menu and then browse to Configuration > Network > General

2) Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8.8.8 and press Apply.

3) To check if this has worked browse to Network > Platform Access. You should now see a Status of Online.

Version 4.0

1) Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP.

2) Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8.8.8 and press Apply.

3) To check if this has worked browse to Network > Advanced > Platform Access. You should now see a Status of Online..

If that has worked then you can return to one of the two guides linked at the top of this page to continue the setup process.

Video – How to Share Your Hikvision Device Using Hik-Connect

This video will show you how to share your camera through Hik-Connect so it can be viewed by multiple people on their own phones or tablets.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this page  to complete the setup process.
• Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.

Let’s Get Started

How to enable Hik-Connect via local GUI

This video will show you how to use the interface on your NVR or DVR to enable Hik-Connect.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this pageto complete the setup process.
• Make sure that anybody you wish to share the device with has installed Hik-Connect on their phone or tablet, registered for an account and that you know what email address or phone number they registered with.

How to register Hik-Connect account via web browser

How to set up Hik-Connect function in iVMS-4200

This video will show you how to add your Hik-Connect account to IVMS-4200 so that you can view your Hikvision cameras remotely on your desktop or laptop using your Hik-Connect login details.

Before You Begin

• Set your Hikvision NVR, DVR or IP Camera on your own Hik-Connect account. If you have not already done so please follow one of the guides on this page to complete the setup process.
• Install the latest version of IVMS from this page on your computer or laptop. You will see multiple versions of IVMS, the one you want is “IVMS 4200”, not the VS, AC or Video Wall version.

Let’s Get Started

How to Upgrade Your Visitor Mode Account to an Official Account

How to Use Visitor Mode in Hik-Connect App

How to unbind your Hikvision device from a Hik-Connect account

This article shows you four different methods of unbinding your Hikvision device from another Hik-Connect account.

TABLE OF CONTENTS

• Log into your Hik-Connect account and manually delete the device
• Use the Hik-Connect unbind function when connected to the same router as the device
• Unbind devices by the local unbinding function of back-end device.
• Unbind devices using SADP when connected to the same router as the device
• Notes

Log into your Hik-Connect account and manually delete the device

Use the Hik-Connect unbind function when connected to the same router as the device

If your mobile phone is connected to the same internet router as the recorder/camera, you can use Hik-Connect to unbind it. 

Simply scan the QR code on the device as if you were adding it to your account, and the app will alert you that the device has already been added to the account. Tap the ‘Unbind’ button and the app will prompt you to enter the username and password that have been set on the device. The username will always be ‘admin’ unless it has been manually changed. You will also need to enter the verification code shown in the app.

Unbind the device via the local recorder interface (does not apply to stand-alone cameras)

If your recorder is on the new firmware (GUI4.0) you can also unbind the device by going into the local recorder menu via a TV or monitor, then Network > Advanced-> Platform Access-> Hik-Connect. Select the unbind button.

Unbind devices using SADP when connected to the same router as the device

If your laptop or computer is connected to the same internet router as the recorder/camera, you can use SADP to unbind it. Download SADP for Windows here, or download SADP for Mac here.

Open up SADP and select the recorder/camera by ticking the box on the far right side of the screen.

Click the ‘Unbind’ button at the top of the window. SADP will prompt you to enter the username and password that have been set on the device. The username will always be ‘admin’ unless it has been manually changed. You will also need to enter the verification code shown.

Notes

1. If the recorder is in a location where it is not connected to a recorder, you may have to bring a router on site to allow for another device to be on the same local area network.

2. When unbinding using Hik-Connect or SADP on the LAN, you must ensure that the area where the device
is located is the same as the location of the account which the device is bound to.

How To Add Port Forwarding Rules with Dyn Address to Hik Connect.

Purpose of The Guide

This Guide will show you how to add your Dyn address or static IP address settings to the Hik connect app on a smart device.

Before You Begin

Make sure all the port forwarding rules are in place and the Dyn address is working or you have a static IP address provided by your internet provider. If you want to know how to add the port forwarding rules, then you need to follow the guide Here.

You will also need to make sure your Dyn address is working, ours is exampledns.dvrdns.org  <- this should direct you to your Hikvision cameras/ NVR login page.

You will also need your recorder password to enable you to add the device to the Hik connect app.

To download Hik Connect can be found here.

Apple IOS

Andriod

Let’s Get Started

1. Open the Hik Connect App.
2. Click + -> Manual Add -> then you will have a load of information to input.
3. Make sure adding type is changed to IP/DOMAIN, then your page should look like this below.

• Alias – Anything you want to name it.
• Address – Dyn Address either we have provided if you are one of our LIVEVIEW / PREMIUMSUP customers, If you want to take a look at our support packages this can be found Retail Customers or Trade Support
• If you have your own DYN address which is working, this will work too, you can also use a static IP address if you have one.
• Port -8000
• Username – admin
• Password – (Password for your recorder).
• Then Click Save Top Right.

Once added, Start Live View.

<p>The post Hikvision Hik-Connect complete setup guide first appeared on NVR IPCAMERA SECURITY.</p>