How To Upgrade Firmware on a QCAM NVR.

Any QCAM NVR should always be operating on the latest firmware version available.

If you are experiencing intermittent connectivity to the internet, general bugginess or difficulty using any feature, you must make sure there is no available firmware update which would indicate you are not on the latest version.

There are 2 ways to check for your NVR firmware version:
1. On the NVR’s built-in interface, from the Main Menu, navigate to System(in the Info row)->Version.

2. On the web interface, log in, then click the “i” icon in the top right corner and you will land on the Version page.

The NVR cannot be expected to work as advertised unless it is up to date.

Please always make sure you have the latest version before trying any other troubleshooting steps or contacting support.

There are 2 methods to update the firmware on your NVR: directly on the NVR or through the web interface.

Read Next : ,

1. TKH Security Firmware Software Guide
2. TIGERSECU NVR XVR Firmware Upgrading Instruction
3. UNV NVR Cloud Upgrading Guide

Method 1: DVR Interface

The safest way to upgrade the NVR is by doing it directly on the device.

First download the most recent firmware from http://www.amcrest.com/firmware-subscribe.

Now copy the firmware onto a flash drive.

Note: The flash drive must be formatted to FAT32 or exFAT. But do not worry, most flash drives are formatted to this by default.

Insert the flash drive into the USB port on the NVR and a window will appear.

Select the System Upgrade option. You may be required to login. Be sure to use an administrator account.

The System Upgrade window will now be shown. Click Start.

Select the firmware file that you downloaded and click Start. A progress bar will be shown at the bottom of the window. Once the upgrade has finished the NVR might restart on its own.

Note: Do not turn off the NVR during the upgrade process or it can damage the NVR and make it inoperable. 

Method 2: Web Interface

First download the most recent firmware from http://www.amcrest.com/firmware-subscribe

Next login to the NVR’s web interface. Click the setup gear icon in the top right. Then click System on the left panel, then Upgrade below it.

Click the Browse button and select the firmware file you downloaded.

Click the Upgrade button and the upgrade process will begin. A progress bar will appear showing you the progress of the upgrade. Once the upgrade has finished the NVR might Restart on its own.

Note: Do not turn off the NVR during the upgrade process or it can damage the NVR and make it inoperable.

After upgrading the firmware, it is a good idea to reinstall the plugins. If this is not done automatically, or if you have issues with the web interface, check out this article: Removing Old Plugins

Important Safeguards and Warnings

Important Safeguards and Warnings

1．Electrical Safety

All installation and operation should conform to your local electrical safety codes.

The product must be grounded to reduce the risk of electric shock.

We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.

2．Transportation Security

Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation of the device.

3．Installation

Handle the device with care. Keep the device right side up.

Do not apply power to the NVR before completing installation.

Do not place objects on top of the NVR.

4．Repair Professionals

All the examination and repair work should be done by qualified service engineers.

We are not liable for any problems caused by unauthorized modifications or user-attempted repair.

5．Environment

The NVR should be installed and kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.

This product should be transported, stored, and used only in the specified environments as stated above.

<p>The post QCAM NVR Setup and User Guide first appeared on NVR IPCAMERA SECURITY.</p>

What is Hikvision AcuSense?

By minimizing false alarms triggered by animals, falling leaves, heavy rain, and other moving objects, AcuSense enables businesses and homeowners to focus security resources on real threats.Easy and affordable Artificial Intelligence has come to the mass market and a diverse set of users. Read on to learn more.

Hikvision AcuSense

Read More :

• How do I stop my Hikvision NVR from beeping?
• Hikvision Hik-Connect complete setup guide
• New Hikvision Hilook Firmwares 2022

INTRODUCTION

Demand Analysis

In traditional CCTV systems, all the moving objects in the picture will trigger the perimeter alarm, which may generate a lot of false alarms. Users have to waste a lot of time dealing with false alarms, and the alarm is unreliable. In addition, when the target needs to be found in the video, it needs to be manually searched by video playback, which is time consuming and laborious, and it is easy to lose key targets, which is very inconvenient.

After solving the basic monitoring and video problems, users need to receive more accurate alarms and to have a more convenient target search function to better use the monitoring system.

Solution

Some false alarms can be filtered by using a thermal camera, vibration optical fiber, radar, and other equipment. The cost of the whole system is too high, and it cannot meet the requirement of finding the target quickly afterwards.

With the development of artificial intelligence, target classification can be realized directly based on the video screen, and false alarm reductions and target retrieval can be provided, which can provide users with very cost-effective schemes.

System Architecture

Hikvision’s AcuSense Series of cameras and NVRs can prevent false alarms by identifying humans and vehicles when defining line crossing detection and triggering an alarm when only the selected object type (human and/or vehicle) is detected.

To set up False Alarm reductions and target classification without additional products, an AcuSense NVR and/or AcuSense cameras are required.

Figure 1, System Architecture Diagram

Function Description

Target Classification

By upgrading the hardware of conventional products, Hikvision has loaded artificial intelligence technology into the chip of the equipment. The equipment can classify and identify the objects appearing in the picture such as humans, vehicles, rainwater, light, leaves, animals, etc. Object classification is the basis for realizing false alarm and key target alarms.

Figure 2, Target Classification

False Alarm Reductions and Quick Target Search

Through target classification, alarms caused by animals, light, rain, leaves, or other objects can be filtered out, and only alarms triggered by human bodies and vehicles will be received. This is the function of a false alarm reduction.

In addition, in the face of a large number of monitoring video data, when searching key information such as people or cars, the target retrieval function is used. The device will record human body and vehicle information automatically, and solve the issue that video playback is time-consuming and easy to miss.

False Alarm Dy imhi

False Alarm by Rain

False Alarm by Animal

Figure 3, False Alarms

• False Alarm Reductions

* Quick Target Search

Human & vehicle targets detected efficiently.

The interference caused by other objeclsfanimal, leaf, light, rain, etc. f can be eliminated efficiently.

Human Target Search & Vehicle Target Search (supported by Hikvision AcuSense NVBs)

AcuSense Camera &

Main Functions

Figure 4, False Alarm Reductions and Quick Target Search

Configuring False Alarm Reductions

VISION

Live View

Playback

Picture

Configuration

Figure 5, Configuration > Event > Smart Event > Area Settings

1. Go to Configuration > Event > Smart Event > Line Crossing Detection in the local interface.
2. Use the pull-down list to select the camera to configure.
3. Check the Enable Local Smart Analysis checkbox to have the local NVR perform the smart analysis with a non-AcuSense camera. The NVR will acquire only the camera stream for intelligent event analysis, and the NVR will not acquire the camera’s smart event configuration. Up to four 8 MP non- AcuSense cameras are supported for false alarm reductions, and sub-stream resolution of these cameras have to be under WD1 (960*576). If this box is unchecked, the AcuSense camera (required in this case) will do the analysis. The NVR will acquire smart event configuration and alarm information from the camera.

NOTE: The NVR and camera configuration screens will slightly differ. This document uses the NVR configuration screens as examples.

1. Check the Enable Line Crossing Detection checkbox to activate line crossing detection.
2. Check one or both Detection Target checkboxes to set the type of object to trigger the alarm:

• Human: Alarm will be sent only if triggered by human(s).
• Vehicle: Alarm will be sent only if triggered by vehicle(s).
• No Box Checked: Alarm will be sent by any object(s).

1. Click the Area Settings tab.
2. Use the pull-down menu to set the line number to define (1-4). Up to four line crossing lines can be defined. The target classification can be set separately for each line.
3. Drag a line in the live view area with the left mouse button; release to end the line. Select line with left mouse button to move or resize the line.
4. Configure the line by clicking on one of the buttons:

• Max. Size*: Drag with the left mouse button to define a rectangle representing the maximum object size that will be detected crossing the defined line.
• Min. Size*: Drag with the left mouse button to define a rectangle representing the minimum object size that will be detected crossing the defined line.
• Draw Area: Drag with the left mouse button to define the total area to monitor.
• Clear: Click Clear, then click Save, to delete all line settings.

1. Use the pull-down menu to select the line crossing direction that will trigger the alarm:

• A<->B: Alarm will be triggered if object moves across the defined line from A side to B side or from B side to A side.
• A->B: Alarm will be triggered if object moves across the defined line from A side to B side.

Available only when configuring through the local NVR; setting will not appear if configuring through the camera.

• B->A: Alarm will be triggered if object moves across the defined line from B side to A side.

1. Set line crossing Sensitivity (0-100). The sensitivity value = 100 – S1/ST x 100, where S1 is the area of the target that has crossed the line and ST is the actual area of the target. The higher the sensitivity, the easier it is to trigger the alarm.
2. Click Save to save the line crossing settings.
3. Repeat for additional lines, up to four total.
4. Click Save.

Configuring Arming Schedule

Figure 6, Arming Schedule

1. Click the Arming Schedule tab to display the Arming Schedule section.
2. Drag the left mouse button to draw/modify blue timelines to define the times and days that the defined alarm will be active. The line may be resized and/or re-positioned using the mouse.

NOTE: Click X Delete to delete a highlighted blue timeline.

Click the HU Delete All to delete all of the defined blue timelines.

1. Click Save to save the schedule settings.

Configuring Linkage Method

Figure 7, Linkage Method

1. Click the Linkage Method tab to display the Linkage section.
2. Check the alarm action checkboxes you wish to configure:

• Normal Linkage

• Send Email – An alarm will cause the system to send an e-mail notification to the pre­defined e-mail address.
• Notify Surveillance Center – An alarm will cause notification to be sent to the pre-defined Surveillance Center.
• Upload to FTP/Memory Card – An alarm will cause the system to upload a notification to a pre-defined FTP site or memory card.
• White Light Flashing (Strobe Light and Audio Alarm/SL models only) – An alarm will cause the camera’s white light to flash (strobe).
• Audible Warning (Strobe Light and Audio Alarm/SL models only) – An alarm will cause the system to generate an audible alarm.

• Trigger Recording^[1]

• A1 – An alarm will cause this camera to start recording.

1. Click Save to save the alarm action settings.

Configuring White Light Output (Strobe Light and Audio Alarm/SL Model Only)

1. Go to Configuration > Event > Basic Event > White Light Alarm Output.
2. Set Flashing Duration from 1 to 60 seconds.
3. Set Flashing Frequency to High (interval 0.6 seconds), Medium (interval 1 second), or Low (interval 1.5 seconds).
4. Click Save to save the settings.

Figure 8, White Light Alarm Output

Configuring Audible Alarm Output (Strobe Light and Audio Alarm/SL Model Only)

Figure 9, Audible Alarm Output

1. Go to Configuration > Event > Basic Event > Audible Alarm Output.
2. Set Alarm Sound Type – Click the drop-down list to select one of 10 types of built-in alarm sounds.

NOTE: Importing local audio files is not supported.

Details of 10 Types Built-in Alarm Sounds

Figure 10, Alarm Sound Type Pull-Down List

1. Set Alarm Times – Enter how many times the alarm sound will repeat, from 1 to 50 times
2. Set Sound Volume – Volume can be set from 1 (softest) to 100 (loudest).

Checking Alarms

Use the Web interface to check the defined alarms.

Figure 11, Line Crossing Detection (Target: Vehicle)

1. Perform the following steps to show the defined lines and draw area overlaid on the image.

A Go to Configuration > Local > Rules.

2 Check the Enable checkbox.

Figure 12, Enable Target Rule Box

1. Check the alarm on the network camera’s Web preview interface. When someone crosses the line, the perimeter box and line crossing lines turn red.

Figure 13, Human Triggers Line Crossing Detection Alarm

Figure 14, iVMS-4200 Filter Human Alarm

NOTE: The rule box displayed in the network camera Web preview interface does not make target classification judgments; the alarm information is subject to the search result received from the alarm receiver and NVR. A comparison of the Web interface with the alarm receiver (such as iVMS-4200 client) can be used to distinguish if false alarm reductions has been performed.

Quick Target Searching

NVR Search Capabilities

File Management Search

1. On an AcuSense I-Series NVR, go to File Management.
2. Highlight Human Files or Vehicle Files.
3. Time: Set the time frame you wish to search.
4. Camera: Set the camera you wish to search.

5. File Type: Set file type you wish to search, Videos or Pictures.

For DS-9664N/-/8 local interface, file type must be specified with search conditions.

NOTE: AcuSense NVRs can switch between picture and video on the search results page without having to perform the search again.

6. Set the search choices:

• Select the target image in the red box area on the upper left corner, and listed picture will be a close-up view of the target.
• Select the source image in the red box area on the upper left corner, and listed picture will be the original picture.
• Select video in the red box on the upper right corner, and listed files will all be video files.
• Select picture in the red box on the upper right corner, and listed files will all be picture files.
• Select All, and the images and videos will be displayed together.

İDS-7732NXI-I4/16P/4S Local Interface

File type can be actively switched using the options located at the top right. Both picture and video results can also be listed together by using the All option.

Smart Search

AcuSense NVRs support smart search for Human Body Detection and Vehicle Search. Picture and video is combined on the search results preview screen.

IDS-7732NXI-I4/16P/4S Local Interface

NOTE: I-Series NVRs do not support smart search for human and/or vehicle target filtering.

DS-9664NI-I8 L ocal Interface

False Alarms Search

AcuSense NVRs can display all false alarms by using the All Files search (set event type to “False Alarm”). False alarms are generated by objects that approach being mistaken for a human or vehicle.

Figure 15, False Alarms

iVMS-4200 Client

Figure 16, Add Network Camera

Adding a Network Camera

1. Add the camera in the iVMS-4200 Device Management section.

Figure 17, iVMS-4200 View Alarm Information (Human)

1. View the triggered alarm on the iVMS-4200 Alarm Event interface. Alarm detail information will be labeled Human or Vehicle, as shown in the figure below.

Figure 18, iVMS-4200 View Alarm Information (Vehicle)

NOTE: The Target Type shown on the iVMS-4200 is the same as the Detection Type set in the configuration interface. Alarm information triggered by the unchecked category will be filtered and will not be displayed on the iVMS-4200.

1) Set Detection Type to Human, then the iVMS-4200 will display only Human target type alarm information.

2 Set Detection Type to Vehicle, then the iVMS-4200 will display only Vehicle target type alarm information.

Viewing Alarm on GUI Interface

The NVR’s local GUI interface cannot classify Humans and Vehicles in this version.

The current mechanism: after checking Smart Detection, the GUI interface will display all alarm pictures without classification between humans and vehicles (this feature will be optimized by the end of the year).

Figure 19, NVR local GUI interface

Viewing Alarms on iVMS-4200

1. Add the NVR on the iVMS-4200 Device Management interface.

Figure 20, Add NVR on iVMS-4200

Figure 21, View Alarm Information on iVMS-4200 (Human)

2. View the triggered alarm on the iVMS-4200 Alarm Event interface. Alarm detail information will label the target category as Human or Vehicle, as shown in the figure below.

Figure 22, View Alarm Information on iVMS-4200 (Vehicle)

The NVR alarm upload via iVMS-4200 is the same as for a network camera. The Target Type shown on the iVMS-4200 is consistent with the Detection Type set on the configuration interface. Unchecked categories will be filtered out and will not be displayed on the iVMS-4200.

Known Issue

When adding network cameras to the NVR, the NVR will issue a 24-hour arming schedule to the camera by default. After the camera is connected, configuring an arming schedule on the NVR will affect only whether the alarm is reported and displayed on this NVR, but the camera setting time will not change. If other terminals access the camera, the alarm will still be received.

Product List

Installation Requirements

• The proposal altitude of installation distance is 3 to 5 meters, equipment bow angle is approximately 10°, specific adjustments are according to the environment.
• The maximum monitoring distance depends on the lens’ focal length. The table of the maximum monitoring distance for the specific focal length is as follows:

• The monitoring area cannot be covered by nearby objects. Do not shoot backlight at the installation position, which will affect the image effect. The following shows a perimeter environment installation:

Figure 23, Installation of the Perimeter Environment

• The equipment installation needs to pay attention to certain blind areas. The calculation method of blind area distance is as follows:

Height

Horizontal Line

Depression Angle

H

D —» * Monitor Distances

• D = H • tan(90° – a/2 – p)
• D: Camera monitoring blind area H: Mounting height
• a: Vertical field Angle p Angle of depression

• Recommended Scenario:

• Try to avoid getting too close. It is recommended that the target be more than three meters away from the camera. For example, avoid scenes with lots of trees nearby.
• If there is a mirror in the environment, the mirror image or shadow can easily lead to false alarm

triggering.

• Adjust the camera angle during installation to avoid interference from high brightness lights or headlights.
• Domes are not recommended for outdoor scenes, IR reflect can seriously affect the accuracy of the alarm, as shown below:

– Heavy traffic scenes such as station, airport, theater, etc., will generate a lot of perimeter alarms, so it is suggested to avoid these types of scenes.

– Avoid situations where personnel targets are too large. AcuSense NVRs can analyze target sizes between 1/16 and 1/2 of the image’s vertical size. For example, if the camera’s resolution is 1080p, the vertical size of the target should be between 64 and 540 pixels.

In the following scene, the target takes up almost the whole picture. Adjusting the camera angle so that a targets is detected from a far distance so that it appears a suitable size is suggested.

Using Region Entrance/Exiting Detection instead of Intrusion/Line Crossing Detection is recommended for region intrusion of fixed scenarios.

1. Available alarm outputs will vary by NVR and camera. ↑

<p>The post Hikvision AcuSense NVR User Manual first appeared on NVR IPCAMERA SECURITY.</p>

Sunba IP Camera Recording Option

Note an IP camera can work standalone without a NVR, which is different from a traditional analog system where Digital Video Recorder is a must-have.

In terms of recording, there are few options you can select from:

A. Record to a computer. This requires you to have a dedicated computer that is on for 24/7. This means if you shut down your PC/Mac, then the recording will stop as well.

B. Record to a TF card. Most Sunba IP cameras would have a built-in TF card slot that support up to 128GB micro SD card. 405-D20X can have the TF card pre-installed before shipment if you order from our website. 406-D20X, 305-D4X 405-ECO don’t have any built-in TF card slot (as of 12/31/2019). 405-ECO and 305-D4X would support micro SD card in the future. Please refer to the product detail page for the latest specification.

The limit for the TF card is 128 GB, Class 10 (Kingston recommended), so it is great for recording small motion detection clips instead of recording 24/7. This is also a good alternative/back-up for videos recorded on PC or elsewhere.

C. Record to a NVR. NVR is a dedicated recording storage device for IP cameras and it also has the benefit of viewing multiple different cameras together. In China and most East Asian countries, NVR is used very common. In USA and western countries, Blue Iris and other software + PC combo is used as an alternative to NVR. If you use Sunba IP camera with NVR from another manufacturer that is also ONVIF compliant, then basic functions such as PTZ, recording shall work but there is no guarantee that presets, motion detection will also work perfectly.

D. Record to a NAS. Your NAS must either support ONVIF or support Sunba private protocol. You will have to add our camera in the specific NAS’s interface instead of in Sunba camera’s interface.

Read More : 

• XMARTO NVR WiFi PTZ Camera System FAQ
• How to Control Analog Speed Dome by Pelco-D/P Protocol
• CamHi Pro Tutorial Guide

Steps to add Sunba IP cameras to Hikvision PoE NVR

Ultimate video guide below updated 2020/06:

https://youtu.be/gK3yf5Sg21M

For Sunba Illuminati, it should be plug and play with Hikvision PoE NVR. Just make sure the NVR supports 802.3at and has sufficient power budget (at least 30W left) for the camera.

For Sunba 601-D20X, 601-D25X, 405-D20X, 405-ECO, 406-D20X, FT-HD and 305-D4X. Please see the instruction below.

The following instruction is made based on Hikvision DS-7608NI-I2, but should be applicable to all Hikvision PoE NVR.

The following tutorial assumes that you are using the back switch of the NVR to power the camera.

You need to first ensure that the PoE NVR is 802.3at (instead of 802.3af) with 25W as the maximum power output per port otherwise the NVR cannot supply enough power to the camera.

You can google to check the NVR Spec and if you are not sure, please contact Sunba support with the NVR model to double check.

Step 1. Check the PoE Gateway of your Hikvision NVR 

Usually the PoE NIC gateway of Hikvision PoE NVR is 192.168.254.1.

Step 2. Modify Sunba IP camera network information. 

Connect the camera to a generic PoE switch, to PC or to router to modify the camera’s network info first.

Go to Device Config-Network of the camera in IE/VMS, or use the Device Manger tool to modify the camera IP to match Hikvision POE NIC.

In the picture above, we modify the IP of the camera to be 192.168.254.XXX and the gateway to be 192.168.254.1 (that matches the PoE gateway of the Hikvision NVR).

Under Device Config-ENCODE, please select H.264 instead of H.265 as H.265 is only supported by Sunba Private Protocol.

Step 3. Connect the camera to Hikvision PoE NVR. 

Wait for the camera to finish the self-diagnostic rotates upon receiving power from the NVR. This can usually take 1-2 minutes.

Step 4. Go to Camera Management of the NVR Interface. 

Select and modify the channel that the camera is connected to, and input the corresponding info of the camera that you just input.

Step 5. Click OK and wait for the camera to connect, which takes usually a minute. 

You can also refresh the page. The camera is now online.

Step 6. Live view and set up preferred recording plan. 

Contact support@sunba.net if you still have trouble connecting to Hikvision PoE NVR or if you would want to connect to Hikvision PoE when powered using DC12V adapter.

Sunba Illuminati NetHDD Requirement

To record videos of Sunba Illuminati to NAS (NetHDD), there are a few prerequisites:

1.The NAS must be able to set individual volume to the camera. You cannot set an individual shared folder for the camera, and set as the storage path as the NetHDD would not successfully initialize/formatted (it will revert back to uninitialized status). The NAS must have the ability to create multiple volumes. In short, you need to create a separate partition on the Net Disk for the camera.

2.Each camera should use an exclusive volume. Two cameras cannot share the same volume.

Here is an example for Synology: https://sunbatech.com//faq/how-to-get-synology-nas-to-record-sunba-illuminati-ip-camera/

Sunba Illuminati YouTube RTMP Connection Issues [Warp-up]

The following troubleshooting is based on the assumption that all network-related devices are connected well and functioning properly, and the camera lens module is not defective.

a) YouTube stream would disconnect after a while.

Please update to the latest firmware by following the instruction here: https://sunbatech.com//product/sunba-illuminati/
Download Tab: https://sunbatech.com//product/sunba-illuminati/?attachment_id=5507&download_file=ruhyyr1t1ylvn

We’ve also encountered another case that the YouTube stream is dropping off every 10s. This turns out to be an IP conflict. It is recommended to switch to another Static LAN IP address.

b) There is no “stream selection option” under the RTMP url configuration page.  

Please clear browser cache/browsing history, power cycle the unit and re-load the page.

c) Cannot connect to YouTube stream at all. 

Please try each of the following measures:

1. Check whether the P2P status is offline. Normally it should be “online”. If it shows offline, then this means the camera cannot communicate with the Internet. You will have to try setting the camera from static IP to DHCP to see if it resolves the issue. Or you could try setting the DNS of the camera to 8.8.8.8 and 8.8.4.4.

2. Set the DNS of the camera to

Google DNS:

8.8.8.8

8.8.4.4

Or use the router’s DNS as primary DNS, and use 8.8.8.8 as secondary DNS.

3. Try lowering the camera bitrate and FPS. Make sure the to use constant bitrate and the bitrate shall usually not exceed 4000 Kbps otherwise the upload bandwidth consumption will be extremely high, preventing the camera from communicating with YouTube server.

Disclaimer: If you have multiple cameras that you are attempting to stream at the same time under the same LAN network, it is critical to have sufficient upload bandwidth for your network otherwise the stream might stuck, drop frames or lose connections. 

Sunba IP Network Camera: Underpower Issue

Typical Symptoms 

A. Camera reboots repetitively during night time with the following cycle:

low light environment detected -> infrared on -> not enough power -> reboot -> low light environment detected -> infrared on -> not enough power -> reboot …… (cycling)

B. Camera panning by itself without gaining control over PTZ.

 

Why will this happen? 

A. PoE Camera

Wrong PoE+ Injector: The PoE injector/switch must be able to deliver at least 30W for an individual port! Must be 802.3at standard but NOT 802.3af, which is for bullet camera and can only deliver 15.4W.

Long Distance of Travel: PoE will also drop power along the Ethernet cable. If you are using a 300 ft long Ethernet cable, you may be at risk. Please try using the Ethernet cable less than 200 ft. The maximum travel distance also depends on the quality of the cable but generally it should not exceed 200 ft for the 30W power. If you increase the distance, the corresponding watts of the injector should increase as well to 48W or 60W.

 

B. Non-PoE Camera:

Long Distance of Travel with thin AWG power extension cord.

For over 50 ft of travel distance, please try using the AWG 18 standard or thicker (the smaller the AWG, the thicker the wire).

A quick test to perform is to plug the camera directly to the wall power (for power adapter) without any forms of extension.

Tips for optimizing the auto tracking performance

Before mounting the Illuminati camera outside, there are few installation tips to consider to optimize the tracking performance.

The accuracy rate of auto tracking is great involved with installation location, ambient light (such as backlight) and so on. In order to ensure the better effect, Sunba proposes some installation and setup suggestions as follows:

1.Ratio of detection object size to image size

To recognize small moving objects, you will need to turn up the tracking sensitivity. However, this would usually result in false trigger of other equivalently smaller moving objects.

We recommend adjusting the zoom level of the camera to ensure the moving object is at least 180 x 180 pixel for a 2MP 1080p camera.

2.Light (no backlight)

With backlight, it is extremely difficult to recognize moving object from the overall scene because of the overall shaded videos.

3. Draw virtual lines/polygons only on static background

It is recommended not to draw virtual lines/polygons on dynamic objects such as trees/shrubs which will move along with strong wind and thus might trigger false alarms.

What is port forwarding?

Configuring port forwarding for your IP camera enables you to access your locally connected camera on the secure side of the router (via LAN) anywhere with internet at a different location (VIA WAN) through PC/Mac or Smartphone. It basically just forwards all traffic of your private camera to a public network.

Port forwarding must be supported by your router, and configured in your router’s interface. Therefore, for specific steps of port forwarding, please refer to the manual of your router or contact the manufacturer of your router for help (user interface extremely router specific). There are many different resources on YouTube that we find helpful. And you may also explore this webpage where it has the port forward interfaces for most routers: http://portforward.com/

Though different routers have different ways of setting up the port forwarding, generally you need to 1) log in the config page of the router and 2) find the port forwarding option within the config page 3) add and configure the camera’s relevant ports to be forwarded.

The picture below has forwarded the http, ONVIF, media and rtsp ports of the camera but in reality only http and media (tcp) are required ports.

To port forward most Sunba cameras, you’ll at least need to know:

• The camera’s local IP address;
• HTTP Port of the camera;
• TCP Port of the camera (also called media port).

Note: To access your IP camera in certain software or mobile app (such as iVMS or IP Cam Viewer), RTSP port may need to be forwarded as well.

After port forwarding, you will get a dynamic WAN IP of the camera where you can use to access the camera remotely anywhere.

Use canyouseeme.org to check your WAN IP and whether the ports are forwarded successfully (or “open”).

Go to Internet Explorer and type in WAN IP: HTTP port as the address to remotely log in the camera for a quick test.

Finally, please remember that the WAN IP changes constantly (normally after 24 hours) so it may be good for you to use free DDNS service such as NO-IP.com to have a fixed domain name, which can be memorized easily.

Other Dynamic DNS service provider:  DynDNS.org and TZO.com

Please first register an account at the DDNS service provider’s site. And you will get an unchanged name for your home WAN IP: such as myname.dyndns.org  

This fixed domain will be representing your home WAN IP!

Then you can login to your router again, go to DDNS option built-in your router and enter your DDNS service provider information to make sure your router recognizes them.

What is the RTSP stream URL for Sunba IP cameras?

The fundamental format of Sunba RTSP url is below:

For SUNBA Lite Series camera:

rtsp://IP:554/user={put your username here}&password={put your password here}&channel=1&stream=0.sdp?real_stream

For example with the default network setting (RTSP port 554), username and password, the camera’s RTPS url would be as follows：

rtsp://192.168.1.10:554/user=admin&password=&channel=1&stream=0.sdp?real_stream

 

For SUNBA Performance Series camera:

rtsp://{username}:{password}@{ip}:{port}/media/video1/2/3
Corresponding to main stream/sub stream/three stream respectively;

For example:
rtsp://admin:123456@192.168.1.8:554/media/video1, it means the main stream;
rtsp://admin:123456@192.168.1.8:554/media/video2, indicating sub-stream;
rtsp://admin:123456@192.168.1.8:554/media/video3, which means third stream;

For SUNBA Illuminati, please use the following url:

rtsp://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

Below is an example of an IP camera with H.264, an IP of 192.168.1.10 and the default username and password.

rtsp://admin:Admin12345@192.168.1.10:554/h264/ch1/main/av_stream

where 554 is the default RTSP port h264 is the encoding format, and can be replaced by h265 or mpeg4

What screws do I have to use for installing the camera?

Fundamental Standard: 

601-D20X/805-D20XB (wall bracket/Ceiling Mount) – M6

405 Series Wall Mount – M4

405 Series ceiling Mount – M6

We do not offer bolt with the camera as there are too many types available and the application is very critical and depends on where/how you would like to install the camera.

For example, many people are using the camera with their pole or corner mount that has smaller hole size as compared to the camera’s mount bracket. So you will probably need one size smaller.

Also, if you are installing the camera on wood board, you generally will choose self-tapping screws for safety concerns.

Similarly, if you are installing the camera on concrete, it is recommended to use concrete expansion bolt (or expansion anchor).

Brick walls are also different. These are the variables we are unable to control by the time of shipment.

If you need any help in selecting appropriate bolts for your specific application, we would be more than happy to offer our advice.

Why only half 1/2 of the IR LEDs are on? Is my camera defective?

The short answer is, the camera isn’t defective and what you see is normal. And below is why:

Sunba IR lights work in a same way as vehicle lights; you only need low beam to view nearby objects, when your camera isn’t zoomed in.

Thus, if your IR is in “AUTO” mode (this should be the default you are in), when you focus at near objects, the IR lights are half on. And when you “zoom in” and look at distant objects, the other half IR lights will be on as the high beam. Meanwhile, the low beam side will be OFF to avoid any extra light interference. In other words, you can change the focal length to adjust the IR lights.

Alternatively, you can manually control IR lights using the “presets call” method. For example, using “103+call” as a special presets code (just enter 103 in the preset box and hit either “enter” or “go to” or “call” depending on the software you use), you can turn on BOTH sides of the IR lights.

Here is a video of how to do so:

 

 

 

However, both sides of IR may not necessarily increase the visibility at night due to light interference. That’s why auto high beam and low beam are designed to be separate.

Another thing you can do is to change the photo sensitivity of the camera by going to the menu (95+CALL). This is a threshold that you can control. You probably want to adjust it to make it less sensitive to the streetlight (more easier to be switched to night mode under “IR Auto”),or the other way around, depending on the installation environment.

CGI HTTP Command for Sunba Illuminati

The commands below is only for model Sunba Illuminati.

Assuming we have a camera with IP as 10.16.112.226，username as admin and password as abcd1234, its corresponding http commands will be as follows:

Pan Left：http://10.16.112.226/ISAPI/Custom/ptz/pan-left?authInfo=admin:abcd1234

Pan Right: http://10.16.112.226/ISAPI/Custom/ptz/pan-right?authInfo=admin:abcd1234

Tilt Up: http://10.16.112.226/ISAPI/Custom/ptz/tilt-up?authInfo=admin:abcd1234

Tilt Down: http://10.16.112.226/ISAPI/Custom/ptz/tilt-down?authInfo=admin:abcd1234

Zoom In: http://10.16.112.226/ISAPI/Custom/ptz/zoom-tele?authInfo=admin:abcd1234

Zoom Out: http://10.16.112.226/ISAPI/Custom/ptz/zoom-wide?authInfo=admin:abcd1234

Stop PTZ: http://10.16.112.226/ISAPI/Custom/ptz/stop?authInfo=admin:abcd1234

Call Preset 1: http://10.16.112.226/ISAPI/Custom/preset/1?authInfo=admin:abcd1234

Call Preset 2: http://10.16.112.226/ISAPI/Custom/preset/2?authInfo=admin:abcd1234

………

Call Preset 255: http://10.16.112.226/ISAPI/Custom/preset/255?authInfo=admin:abcd1234

Take a Snapshot: http://10.16.112.226/ISAPI/Custom/snapshot?authInfo=admin:abcd1234

Reboot: http://10.16.112.226/ISAPI/Custom/reboot?authInfo=admin:abcd1234

All HTTP commands urls above will include username and password as required entries. We are unable to make http commands without credential.

Does Sunba produce WiFi camera?

The answer is, not yet. And we currently don’t plant to develop a wireless outdoor camera due to concerns primarily over connectivity and user experiences. Chances remain that we will develop wireless models for indoor cameras as well as low-zoom in mini PTZ.

IP Cameras, compared to analog cameras, may have lags in image transmission as they are very dependent on the local network. In case of wireless, problems such as stability and connectivity may happen, especially for high zoom IP cameras. Wireless plans should work better for smaller and fixed lens cameras.

PoE is usually considered a great alternative for wireless cameras because for wireless cameras, you still have to run a power cable  (one cable solution). For PoE cameras, it is the same one cable solution but instead of the power cable, you need to use ethernet cable.

If there isn’t any forms of running a network cable, you can consider using wireless bridge to connect the camera.
In short, as you said, you can use a client wireless AP to connect to your root wireless AP:

http://www.hometoys.com/article/2012/09/using-a-wireless-bridge-and-megapixel-ip-camera-for-remote-security/1870/
Wireless bridge is widely used in surveillance projects.

How to convert recorded files for Illuminati into MP4?

The recorded files of illuminati is in MP2 that you can playback by using iFollow/Guarding Vision program. To convert it into the universal MP4 format, please download the FileConverter below:

Format Converter_v4.0.1_EN

Then after you add the file, please set to target format to MP4:

Then click “Done” and “Start” to begin processing.

How to get Synology NAS to record Sunba Illuminati IP camera?

There are two methods:

1.Using Synology’s built-in surveillance station.

Note in this way, you could have Synology record all-day, by schedule, or by motion detection.

With motion detection, you can have Synology to record using the camera’s own algorithm or using Synology’s algorithm.

Below is the fundamental setup:

Make sure the camera is set to H.264 and the username and password you entered is the camera’s ONVIF username/password, which is set at Network-Advanced Settings-Integration Protocol.

2. Recording as NetHDD

Please enable the NFS protocol for your NAS.

Then please go to Shared Folder to create a folder dedicated for recording and setup the name and location. It is NOT recommended to set the entire NAS as the recording destination.

Add encryption to the shared folder.

Confirm to apply the setting for the new shared folder.

Edit user permission for the shared folder.

Now we can go to the camera’s UI.

Under Configuration-Storage-Storage Management, please go to Net HDD and add the IP address of the NAS and the corresponding file path for the “shared folder” you set above. Make sure the mounting type is SMB/CIFS. Then enter the username/password for the NAS. Click “test”.

If the test succeeds, you will see the NAS drive under “HDD Management” as “uninitialized”. This means you will have to format the space.

We select and format the drive.

How to record to videos to TF card for Sunba Illuminati cameras?

1.Make sure the TF card is recognized by the camera and in “normal” status. If it shows error, please format to initialize the card.

2. If you want to enable motion detection recording (including line cross, intrusion and regular motion detection), please go to Events-Basic Events and enable motion detection.

PS: For motion detection, it is suggested to go to “EXPERT MODE” under the dropdown list next to Configuration to modify the parameter in order to define the minimum percentage of detection objects. This is to avoid false motion alarms on flies or tree movements. The percentage setting only applies for regular motion detection.

And then under Linkage Method, please select “trigger recording”.

Similarly, if you want to record intrusion tracking or line cross tracking, go to Smart Events, under Linkage Method, please select “trigger recording” as well.

3. Go to Storage Schedule, and select the recording type.

For regular motion recording, please select motion and click “advanced” to specify the recording length.

Again this will record all motion events including regular motion detection, and anything triggered under the current tracking mode (line cross/intrusion detection).

If you want to exclusively record just the line cross tracking or intrusion tracking, please select Events and double click the purple time bar to specify the type of Events that you want to record.

Don’t forget to click “Save” to take effect.

4. If you go to Playback section, select a date and click “Search” you will find a series of pink/red bar indicating recorded events.

How to reset password for your Sunba Illuminati camera?

Method A. Safety Questions

This is the easiest way and can be done in both SADP (choose security questions in “Mode”) or Web UI.

There are 3 pre-loaded answers (sunba) to the following 3 questions.

Method B. Safety Email

Before You Start:
1) You should have set up a reserved email account already.
2) You are on the same network as the camera.

Enter the camera web interface (you can use ANY browser even if it doesn’t support live view), and click “Forgot password”.

Select Email Verification as the Verification Mode, and export the QR code.

Save the QR code and send it to
pw_recovery@device-service.com as an attachment (PNG format).

Note:
1) You can use either your reserved email or any email to send this QR code. Only the reserved email will receive a valid verification code within 5 mins.

2) The verification code is only valid for 24 hours.

3) The QR code changes when you change the reserved email address.

Method C. XML Verification File

If you don’t have upfront security questions set, you can send security verification files to Sunba support team.

Go to SADP tool, and search the camera.

Note: If the SADP IPV4 search doesn’t identify online device, make sure the camera is connected to the main router (instead of any secondary router/switch) and is on the same network with your computer. You can also try directly connecting the camera to the computer with Ethernet.

Select the device and click “Forgot Password”.

Select “Export/Import Secret Key Mode” and click “Export” to select a path that exports the XML key request file.

An XML key file will be generated automatically in the selected path.

Please send the following information to support@sunba.net:
1)XML key request file
2)Order ID or proof of purchase

Sunba support team will return an “input key” within 24 hours.

Alternatively, you can self-generate the password via our server: http://122.152.220.16:8000/

If you cannot access the server, please contact support@sunba.net and we will reboot/re-activate the server.

Note:
1) You can power off the computer or exit the SADP tool waiting for the key from Sunba.
2) Please do NOT power off/reboot the camera. The camera needs to stay powered before getting the return verification key, otherwise the previously sent key request file will expire.
3) After you receive the verification key file from Sunba, please import it within 24 hours otherwise the file will expire.

If you want a quick remote session, Sunba Support (support@sunba.net) will generate an immediate password based on the QR code from the SADP tool.

How to resolve the “Device Rejected” error in SADP tool

If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

1.The password entered is incorrect.

2.The security level of SADP is not authorized to modify the camera’s network information.

For 1st, please refer to this article to reset your password: https://sunbatech.com//faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

I am unable to get PTZ working in Blue Iris for Sunba Illuminati

The article is for model Sunba Illuminati.

Firstly, please go to Configuration – Network – Advanced Setting – Integration Platform.
​
​Make sure ONVIF is enabled, and the added user is an ADMINISTRATOR instead of a MEDIA USER.

Note ONVIF media user doesn’t have permission to control PTZ for the camera.

Then, please follow this instruction to setup the camera in Blue Iris 5.

We recommend that you delete the old entry and start from scratch to add the camera.

https://youtu.be/_fnwSqdiVSo

I am unable to live stream on YouTube with Sunba Illuminati

The article is for model Sunba Illuminati.

1. Please first make sure the camera is set to the correct video format.

1. Please first make sure the camera is set to the correct video format.

Only H.264 (video) and AAC (audio) is supported by YouTube (below is quoted from YouTube):

Incorrect stream format
Your encoder is set to something other than H.264 video and AAC audio. Adjust to H.264 video and AAC audio for the stream to be properly ingested.

Please change the container format for the video. The current container format isn’t right for this configuration.
The audio stream is encoded with an unsupported codec. Please set the audio codec for the stream to a supported codec (AAC, MP3).
Please set the video codec for the stream to H.264. The video is encoded with the wrong codec.
Please correct the video codec profile for the stream. The video is encoded with the wrong codec profile.

You can change the video and audio codec info in Configuration-Video/Audio.

2. Please make sure you input the correct RTMP url in the camera configuration page.

For example:

If the YouTube Stream key is 5zkh-ptxp-08t6-8ykc

And the YouTube Stream url is rtmp://a.rtmp.youtube.com/live2

Please enter the following format under Configuration-Network-Advanced Settings-RTMP:

{Stream URL}/{Stream Key}

In this case, it would be rtmp://a.rtmp.youtube.com/live2/5zkh-ptxp-08t6-8ykc

3. Frame rate/bitrate too high with limited bandwidth. Please note streaming to YouTube takes your upload bandwidth.

However, please be aware that globally download bandwidth is generally higher than upload bandwidth (e.g., 200Mbps download vs 10Mbps upload). So it is essential that you know the upload bandwidth of your network package before determining the quality of streaming.

For HD level live streaming, at least 5Mbps is required and you should leave some bandwidth for less competitive upload events.

Therefore, if your stream lags a lot or if the stream fails to connect despite 1&2, you should try lowering the bitrate and frame per second.

For more information, please refer to: https://support.google.com/youtube/answer/3006768?hl=en

Internet Explorer Snapshot/Video Record Failed

Please add the camera’s IP or domain to the trusted sites of your internet explorer browser as follows and try restarting the browser.

Do NOT check the “require server verification (https:)” option.

Is there a joystick available for my IP cameras?

The answer is yes but we would not recommend that.

The reason is because IP cameras can already be remotely controlled via Smartphone anywhere with internet so it is generally very redundant to have a joystick (3D keyboard).

For more information about smartphone control, please refer to: https://sunbatech.com//faq/sunba-ip-camera-mobile-apps-can-use-control-dvr-nvr/

However, if you really want to have a joystick to control your IP camera, you can google “ONVIF joystick” on amazon.com. All of our IP cameras are ONVIF compliant.

We have customers who have used PTZOptics IP ONVIF keyboard and the PTZ function does work. The preset function, however, only works for the performance and smart series.

Is there an additional dome cover for the camera?

Please note if the camera is infrared, then it is unable to put a plastic cover on it because it will interfere with the infrared lights coming through.

You will need to use infrared transmissible materials to make such a cover. However, that will result in additional expenses.
That’s why infrared cameras are usually not covered.

If you put cheap plastic cover around your infrared camera, then at night it will generate blurry images.

However, if you are not interested in having the infrared feature, you may be able to put a plastic cover around the camera.

Our 502S and 205 series are infrared-free and thus has an external plastic cover.

Live View Failed Issue on Chrome (PC)

This is for model Illuminati only. Please follow the steps below to fix the issue:

 

1. ​Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin:

​And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H

2. While live viewing via Chrome, please make sure no “screen recording software” type software is running, which will cause a conflict with Chrome live viewing.

3. Make sure the camera is in TCP mode for Live View Parameters:

My auto tracking camera doesn’t track when ONVIF is enabled

This is usually because the NVR that the camera was connected to is sending other preset commands to the camera.

You will see a list of users for the camera under Configuration-System-User Management if you have the camera added to more than 1 client.

The “user operation time” is the last time the NVR sends the commands.

Note for ONVIF, there is a process of preset matching between the camera and NVR (you will see that in the log if you are familiar with Blue Iris).

Some NVR will override or interrupt the presets set in the camera, so if you encounter this, set the ONVIF user as media and only use the NVR for recording purpose.

 

<p>The post How To Setup Sunba IP Camera first appeared on NVR IPCAMERA SECURITY.</p>

Section 1 – Replacing hard drive on newer models

IMPORTANT: The instruction in this section is applicable to the following products (if you have an older recorder, please go to Section 2 below):

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Load More : How to Install the Waterproof Lid

Removing the hard drive

Step 1. Power off the system, and unplug all cabling from the system.

Step 2. Turn the recorder over, then remove the 6 bottom panel screws as shown in the image below.

Step 3. Turn the recorder over carefully, then lift the top panel so you can access the hard drive.

IMPORTANT: The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below.

Step 4. Now carefully remove the power and SATA cables from the hard drive as shown below.

Step 5. Carefully pick up the hard drive to lift the bottom panel, being mindful of the sharp edges of the bottom panel. Remove the hard drive screws (4×) from the bottom panel. Hold onto the hard drive so it remains in place when all screws have been removed.

Step 6. If you are not immediately going to install a new hard drive, replace the top panel and the 6 bottom panel screws.

Installing a new hard drive

IMPORTANT: If you are replacing your hard drive, please note that you don’t need an extra SATA cable. Your recorder is already equipped with one SATA cable inside it which you can use for your new hard drive.

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way. See image below.

Step 2. Power off the system, and unplug all cabling from the system.

Step 3. Turn the recorder over, then remove the 6 bottom panel screws as indicated in the image below.

Step 4. Turn the recorder over carefully, then remove the top panel.

IMPORTANT: The wiring to the front panel button and USB port runs along the top panel of the recorder. When separating the top panel, rest it carefully beside the bottom panel as shown below.

Step 5. Line the 2 half-inserted hard drive screws with the 2 holes shown in the image below.

Once you have inserted the hard drive screws to their respective slots, it should look like this.

Step 6. Carefully pick up the bottom panel with the hard drive, being mindful of the sharp edges of the bottom panel. Slide the 2 pre-inserted screws into the locked position, then tighten the screws. Insert and tighten the 2 remaining hard drive screws.

Step 7. Connect the power and SATA cables to the hard drive.

Step 8. Replace the top panel and the 6 bottom panel screws.

Section 2 – Replacing hard drive on older models

IMPORTANT: The instruction in this section is applicable to the following products (if you have a newer recorder, please go to Section 1 above):

Removing the hard drive

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Power off the system, and unplug all cabling from the system.

Step 2. Remove the back panel screws (4×). Remove the cover by sliding it backwards.

Step 3. Turn the recorder over carefully. Remove the 2 hard drive screws closest to the edge of the recorder. Loosen the remaining 2 hard drive screws, but do not remove them.

Step 4. Remove the power and SATA cables from the hard drive.

Step 5. Slide the hard drive out of the recorder.

Step 6. If you are not immediately going to install a new hard drive, replace the top panel and the 4 back panel screws.

Installing the hard drive

IMPORTANT: If you are replacing your hard drive, please note that you don’t need an extra SATA cable. Your recorder is already equipped with one SATA cable inside it which you can use for your new hard drive. If your recorder has two bays, you can install one more hard drive (for a total of two hard drives). When installing an additional hard drive, please note that the extra SATA cable is included in the accessory box.

WARNING: Make sure that your recorder is OFF and the power adapter is disconnected before removing/installing a hard drive.

Step 1. Insert the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way.

Step 2. Power off the system, and unplug all cabling from the system.

Step 3. Remove the back panel screws (4×). Remove the cover by sliding it backwards.

Step 4. Insert the hard drive so the 2 pre-inserted screws line up with the holes in the bottom panel as shown below. Slide the hard drive in place. Insert the remaining 2 hard drive screws, and tighten all 4 screws tightly.

Step 5. Connect the power and SATA cables to the hard drive.

Step 6. Replace the top panel and the 4 back panel screws.

<p>The post DVR NVR how to remove and replace hard drive first appeared on NVR IPCAMERA SECURITY.</p>

Step 2. Click the “+” icon, select UID, then fill in the blanks with the UID of NVR.

Step 3. Please create device password that you want then click Next.

Step 4. Creat device name then click Finish.

How to Initial Set up for Reolink Go/Go PT via Reolink APP

Note: Before you start, please click or scan the QR code to download and install the latest version of Reolink App, power on your camera and place it near your router.

Step 1. Install a SIM card to the SIM card slot.

Step 2. Make sure the camera is power on. For GO PT, turn on the power switch.

Step 3. Wait for about 30 seconds until the status light becomes solid blue and hear “network connection succeed”.

If you couldn’t hear this voice prompt, please refer to the instruction to reset GO/ reset GO PT

Step 4. Tap on the icon  in the top right corner to start the initial setup.

Step 5. Scan the QR code on the back of the camera. If the phone doesn’t respond, please tap Enter and then manually type in the UID (16-digits characters under the QR code of the camera).

Step 6.  Enter the Device initialization page and create camera name and password.

How to Initially Set up PoE NVR with Monitor Connected (New UI)

You may follow this guide for proper cabling and initial setup of your PoE NVR with a monitor connected.

Here is a diagram that will help you learn each option on the PoE NVR.

Now, please refer to the following steps to set up your NVR.

Step 1. Connect the NVR to a Monitor or TV via the VGA or HDMI cable.

Step 2. Connect the camera’s RJ45 network socket to any POE Camera port on the NVR using the Ethernet cables provided.

Step 3. Connect an Ethernet cable from the LAN port of the NVR to LAN port of your router.

Step 4. Connect the mouse to the USB port.

Step 5. Connect the Power Adapter. Please use the supplied power adapter. For POE NVR device, it is 48 volts.

Step 6. And then you will see the below splash screen. System booting up might take a few seconds.

Step 7. Follow the Setup Wizard to set your NVR, click Next to continue and at the last step, click Finish to save all the settings.

Wizard Setup

1. Set up language, Resolution, Time Zone, Date Format, Time Format, System time
2. Create your password, Enable/disable screen Auto-lock.
3. Set up password security question.
4. Set up device name. HDD Management (Init)
5. Network Configuration (DHCP by default)
6. Email Configuration (Gmail is suggested to use the sender one)

<p>The post How to Setup Reolink NVR All Models first appeared on NVR IPCAMERA SECURITY.</p>